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User Manual: UniFi_UAP-AC-HD_DS

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Datasheet

802.11ac Wave 2 Enterprise Wi-Fi Access Point
Model: UAP-AC-HD
Simultaneous Dual-Band 4x4 Multi-User MIMO
Four-Stream 802.11ac Wave 2 Technology
802.3at PoE+ Compatibility

Datasheet

Scalable Enterprise Wi-Fi Management

Features

UniFi® is the revolutionary Wi-Fi system that combines
enterprise performance, unlimited scalability, and a
central management controller. The UniFi AC HD AP has a
refined industrial design and can be easily installed using
the included mounting hardware.

Save Money and Save Time UniFi comes bundled with a
non-dedicated software controller that can be deployed
on an on-site PC, Mac, or Linux machine; in a private
cloud; or using a public cloud service. You also have the
option of deploying the compact UniFi Cloud Key with
built-in software.

Easily accessible through any standard web browser, the
UniFi Controller software is a powerful software engine
ideal for high-density client deployments requiring low
latency and high uptime performance.
Use the UniFi Controller software to quickly configure
and administer an enterprise Wi-Fi network – no special
training required. RF map and performance features,
real-time status, automatic UAP device detection, and
advanced security options are all seamlessly integrated.

Powerful Hardware The UniFi AC HD AP features the
latest in Wi-Fi 802.11ac Wave 2 MU‑MIMO technology.
Intuitive UniFi Controller Software Configure and
manage your APs with the easy-to-learn user interface.
Expandable Unlimited scalability: build wireless
networks as big or small as needed. Start with one (or
upgrade to a five‑pack) and expand to thousands while
maintaining a single unified management system.

Extend Your Coverage
With the UniFi Controller software running in a NOC or in the cloud, administrators can manage multiple sites: multiple,
distributed deployments and multi-tenancy for managed service providers. Below are some deployment examples.

Corporate Buildings

University/Industrial Campus

Internet Cafe

Hotel
Dorm or Residence

2

Datasheet

UniFi Controller
Packed with Features
Use the UniFi Controller to provision thousands
of UniFi APs, map out networks, quickly manage
system traffic, and provision additional UniFi APs.

View Your RF Environment
Use the RF environment functionality of the UniFi
AC HD AP to detect and troubleshoot nearby
interference, analyze radio frequencies, choose
optimal AP placement, and configure settings.

Powerful RF Performance Features
Advanced RF performance and configuration
features include spectral analysis, airtime fairness,
and band steering.

Dashboard
UniFi provides a visual representation of your network’s status
and delivers basic information about each network segment.

Detailed Analytics
Use the configurable reporting and analytics to
manage large user populations and expedite
troubleshooting.

Wireless Uplink
Wireless Uplink functionality enables wireless
connectivity between APs for extended range. One
wired UniFi AP uplink supports up to four wireless
downlinks on a single operating band, allowing
wireless adoption of devices in their default state
and real-time changes to network topology.

Guest Portal/Hotspot Support
Easy customization and options for Guest Portals
include authentication, Hotspot setup, and the
ability to use your own external portal server. Use
UniFi’s rate limiting for your Guest Portal/Hotspot
package offerings. Apply different bandwidth rates
(download/upload), limit total data usage, and
limit duration of use.

RF Map
Monitor UniFi APs and analyze the surrounding RF environment.

All UniFi APs include Hotspot functionality:
• Built-in support for billing integration using
major credit cards.
• Built-in support for voucher-based
authentication.
• Built-in Hotspot Manager for voucher creation,
guest management, and payment refund.
• Full customization and branding of Hotspot
portal pages.

Multi-Site Management
A single UniFi Controller running in the cloud
can manage multiple sites: multiple, distributed
deployments and multi-tenancy for managed
service providers. Each site is logically separated
and has its own configuration, maps, statistics,
guest portal, and administrator read/write and
read-only accounts.

Statistics
UniFi organizes and visualizes network traffic in clear and
easy‑to‑read graphs.

WLAN Groups
The UniFi Controller can manage flexible
configurations of large deployments. Create
multiple WLAN groups and assign them to an
AP’s radio. Each WLAN can be VLAN tagged.
Dynamic VLAN tagging per Wi-Fi station (or
RADIUS VLAN) is also supported.

3

Datasheet

802.11ac Technology

High-Density Scenarios

Initial 802.11ac Wave 1 SU-MIMO (Single-User,
Multiple Input, Multiple Output) technology allows an
earlier‑generation AP, such as the UniFi AC Pro AP, to
communicate with only one client at a time.

For high-density environments, such as a concert venue
or outdoor fair where there are numerous clients in a
relatively small space, we recommend the UniFi AC HD AP.
Both Wave 1 and Wave 2 APs offer 28 independent
(non‑overlapping) channels: three for the 2.4 GHz band
and twenty-five for the 5 GHz band, including DFS
channels.

802.11ac Wave 2 MU‑MIMO (Multi-User, Multiple Input,
Multiple Output) technology allows a Wave 2 AP, such as
the UniFi AC HD AP, to communicate with multiple clients
at the same time – significantly increasing multi-user
throughput and overall user experience.

When you use the 2.4 GHz band in a high-density
location, you encounter self-interference and channel
saturation. When you use the 5 GHz band, you can deploy
smaller cells (coverage areas), so you can support more
clients in any cell that deploys more than one AP.

The following describes a 5-client scenario:
MU-MIMO Assuming the same conditions, a Wave 2 AP
provides up to 75% improvement1 overall over a Wave 1
AP. This improvement increases wireless performance
and/or serves more clients at the same performance level.

With the advantages of MU-MIMO technology and 4x4
spatial streams, the UniFi AC HD AP can support more
than triple the number of users2 than a typical Wave 1 AP.

4x4 Spatial Streams At any single time, a Wave 2 AP can
communicate with the following MU-MIMO clients:
•
•
•
•

Recommended Maximum Number
of Users

four 1x1 clients
two 2x2 clients
one 2x2 client and two 1x1 clients
one 3x3 client and one 1x1 client

0

UniFi AC Pro AP

50

100

150

200

250

300

350

400

450

250 Users

A 4x4 Wave 2 AP delivers up to 33% greater performance1
than a Wave 1 AP that is 3x3 in both radio bands.

UniFi AC HD AP

Real-World Performance The UniFi AC HD AP is the first
UniFi 802.11ac Wave 2 AP. Combining the performance
increases from MU-MIMO technology and the use of 4x4
spatial streams, the UniFi AC HD AP delivers up to 125%
greater performance1 than a typical Wave 1 AP.

Theoretical Maximum Number of Users
0

UniFi AC Pro AP

50

100

150

200

250

300

350

400

450

500 Users

For more information, go to:
ubnt.link/UniFi-UAPs-High-Density
2 Actual numbers may vary depending on environmental and installation
conditions.

1 Actual performance values may vary depending on environmental and
installation conditions.

Single-Client Aggregate Throughput
0

56%

50

100

150

200

250

300

350

400

450

500

UniFi AC Pro AP

550

600

650

700

750

800

850

900

600 Mbps

Improvement

UniFi AC HD AP

940 Mbps

10-Client Aggregate Throughput
0

238%

UniFi AC Pro AP

50

100

150

200

250

300

350

400

450 Mbps

130 Mbps

Improvement

440 Mbps

UniFi AC HD AP

100-Client Aggregate Throughput
0

900%

UniFi AC Pro AP

50

100

150

200

250

300

30*

Improvement

300 Mbps

UniFi AC HD AP
* Mbps

500 Users

125 Users

UniFi AC HD AP

Client Compatibility For optimal performance, use
MU‑MIMO clients. SU‑MIMO clients will also benefit and
gain up to 10‑20% greater performance when used with
the UniFi AC HD AP.

4

500 Users

70 Users

350

400

450 Mbps

950 Mbps

Datasheet

Model Summary
802.11ac Wave 1 SU-MIMO

UAP-AC-HD
SU-MIMO: A Wave 1 AP communicates with one client at
a time.

802.11ac Wave 2 MU-MIMO

Environment
Simultaneous Dual-Band
2.4 GHz Radio Rate
2.4 GHz MIMO
5 GHz Radio Rate
5 GHz MIMO
Secondary Ethernet Port
PoE Mode

MU-MIMO with 1x1 clients: The UniFi AC HD AP
communicates with four 1x1 clients at a time.

Indoor or Outdoor (Covered)
✓
800 Mbps
4x4
1733 Mbps
4x4
✓
802.3at PoE+

Ceiling Mount

✓

Wall Mount

✓

Wireless Uplink

✓

DFS Certification

✓

MU-MIMO with 2x2 and 1x1 clients: The UniFi AC HD AP
communicates with one 2x2 client and two 1x1 clients at
a time.

MU-MIMO with 3x3 and 1x1 clients: The UniFi AC HD AP
communicates with one 3x3 client and one 1x1 client at
a time.

5

Datasheet

Hardware Overview
Deploy the UniFi AC HD AP in high-density environments
requiring maximum wireless performance. The UniFi AC
HD AP features simultaneous, dual-band, 4x4 MU-MIMO
technology and convenient 802.3at PoE+ compatibility.
Available in single- and five‑packs*.
Easy Mounting Its sleek design seamlessly integrates
into any environment (all accessories included) and is
compatible with existing UAP-AC-PRO mounts.
LED Unique LED provisioning ring provides administrator
location tracking and alerts for each device.
Dual Gigabit Ethernet The UniFi AC HD AP offers a
secondary port available for bridging.
* Five-packs do not ship with PoE adapters; we recommend powering the
UniFi APs with the UniFi PoE Switch instead.

6

Superior Processing Power The UniFi AC HD AP is
capable of complex operations (guest control, filtering,
and other resource-intensive tasks) that may slow down a
lesser-equipped AP.
Power over Ethernet (PoE) Includes PoE functionality.
Each single-pack includes a PoE adapter.
PoE Standard The UniFi AC HD AP is compatible with
an 802.3at PoE+ compliant switch. We recommend
powering your UniFi devices with a UniFi PoE Switch (sold
separately).
UniFi PoE Switch Available in 8, 16, 24, and 48‑port
versions with multiple power output options, the UniFi
PoE Switch conveniently offers auto‑sensing IEEE 802.3af
PoE/802.3at PoE+.

UAP-AC-HD
Dimensions

220 x 220 x 48.1 mm (8.66 x 8.66 x 1.89")

Weight
With Mounting Kits

700 g (1.54 lb)
830 g (1.83 lb)

Networking Interface

(2) 10/100/1000 Ethernet Ports

Buttons
Power Method

Reset
Power over Ethernet (48V), 802.3at PoE+ Supported

Supported Voltage Range

44 to 57VDC

Power Supply

48V, 0.5A PoE Gigabit Adapter*

Power Save

Supported

Maximum Power Consumption

17W

TX Power
2.4 GHz
5 GHz

6-25 dBm
6-25 dBm

Antennas
2.4 GHz
5 GHz

(2) Dual-Port, Dual-Polarity Antennas, 3 dBi each
(2) Dual-Port, Dual-Polarity Antennas, 4 dBi each

Wi-Fi Standards
Wireless Security

Datasheet

UAP-AC-HD Specifications

802.11 a/b/g/n/ac/ac-wave2
WEP, WPA-PSK, WPA-Enterprise (WPA/WPA2, TKIP/AES)
802.11w/PMF

BSSID

Up to Four per Radio

Mounting

Wall/Ceiling (Kits Included)

Operating Temperature

-10 to 70° C (14 to 158° F)

Operating Humidity

5 to 95% Noncondensing

Certifications

CE, FCC, IC
*

Only the single-pack of the UAP-AC-HD includes a PoE adapter.

Advanced Traffic Management
VLAN

802.1Q

Advanced QoS

Per-User Rate Limiting

Guest Traffic Isolation

Supported

WMM

Voice, Video, Best Effort, and Background

Concurrent Clients

500+

Supported Data Rates (Mbps)
Standard

Data Rates

802.11a

6, 9, 12, 18, 24, 36, 48, 54 Mbps

802.11n

6.5 Mbps to 450 Mbps (MCS0 - MCS23, HT 20/40)

802.11ac

6.5 Mbps to 1.7 Gbps (MCS0 - MCS9 NSS1/2/3/4, VHT 20/40/80)

802.11b

1, 2, 5.5, 11 Mbps

802.11g

6, 9, 12, 18, 24, 36, 48, 54 Mbps

7

Datasheet

System Example
Wireless Clients

UniFi Controller

UniFi AC HD
Wired Clients

UniFi Switch
(LAN Devices)
UniFi Server

1:28

1:28

1:28

1:28

TUE, MAY 20

UniFi Security
Gateway Pro

TUE, MAY 20

Calculator

Calendar

Gallery

Sound Recorder

Calculator

Calendar

Gallery

Sound Recorder

Hangouts

Gmail

Drive

Settings

Hangouts

Gmail

Drive

Settings

UniFi Switch

UniFi VoIP Phones

UniFi AC HD

Internet

8

Wireless Clients

The UniFi switches are compatible with UniFi Access Points and UniFi G3 Video Cameras, as detailed below.
UniFi AP Model

US-8

US-8-60W

US-8-150W

US-16-150W

US-24-250W

US-24-500W

US-48-500W

US-48-750W

✓

✓

✓

✓

✓

✓

✓

✓

UAP-PRO

✓

✓

✓

✓

✓

✓

✓

✓

UAP-AC-LITE 1

✓

✓

✓

✓

✓

✓

✓

✓

UAP-AC-LR 1

✓

✓

✓

✓

✓

✓

✓

✓

UAP-AC-PRO

✓

✓

✓

✓

✓

✓

✓

✓

UAP-AC-M

✓

✓

✓

✓

✓

✓

✓

✓

UAP-AC-M-PRO

✓

✓

✓

✓

✓

✓

✓

✓

UAP-AC-IW 2

✓

✓

✓

✓

✓

✓

✓

✓

UAP-AC-IW-PRO 2

✓

✓

✓

✓

✓

✓

✓

✓

✓

✓

✓

✓

✓

✓

UVC-G3
UVC-G3-DOME

Datasheet

UniFi Switch Compatibility

UAP
UAP-LR

UAP-AC-HD
✓

Compatible with the UniFi switch
Requires Instant 802.3af Gigabit PoE Converter: INS-3AF-I-G

or INS-3AF-O-G

Requires 802.3at power; switch provides 802.3af only
Notes:
1. UAP-AC-LITE and UAP-AC-LR models manufactured before September 2016 require the Instant 802.3af Gigabit PoE Converter.
2. For the UAP-AC-IW and UAP-AC-IW-PRO, PoE passthrough is supported by all of the switches listed above except for models US-8 and US-8-60W.

Related Product Datasheets
UniFi Switch 8, UniFi Switch 8-60W:
dl.ubnt.com/datasheets/unifi/UniFi_Switch_8_DS.pdf
UniFi PoE Switches:

Specifications are subject to change. Ubiquiti products are sold with a limited warranty described at: www.ubnt.com/support/warranty
©2016-2017 Ubiquiti Networks, Inc. All rights reserved. Ubiquiti, Ubiquiti Networks, the Ubiquiti U logo, the Ubiquiti beam logo, and UniFi are
trademarks or registered trademarks of Ubiquiti Networks, Inc. in the United States and in other countries. All other trademarks are the property of their
respective owners.

www.ubnt.com

AIJL070317

dl.ubnt.com/datasheets/unifi/UniFi_PoE_Switch.pdf

9



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