Users Manual 2293082

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OPERATIONS MANUAL
Vest + Laser laser gunBattery-Charger
Control box (CmdBox)

This document is the property of LASER GAME EQUIPEMENT
Any disclosure, copying, even partial, is prohibited without the prior written consent of the owner

Table des matières
.....................................................................................................................................................3
I. Introduction and contacts:........................................................................................................4
II. Materials and Equipment V2..................................................................................................5
II.1 Vocabulary:....................................................................................................................5
II.1.1 Turning on vests:.................................................................................................5
II.1.2 Vest set-up:..........................................................................................................5
II.1.3 Starting vests:......................................................................................................5
II.1.4 Action Code:........................................................................................................5
II.1.5 LGE Vest:............................................................................................................5
LASER GUN:........................................................................................................6
VEST:.....................................................................................................................6
BATTERY:.............................................................................................................7
II.1.6 Control box:.........................................................................................................7
II.1.7 Charger:...............................................................................................................7
POWER CORD:...................................................................................................7
CHARGER:...........................................................................................................8
CHARGER PLUG.................................................................................................8
II.1.8 maintenance battery charge Adapter:..................................................................8
II.1.9 charger Tester:.....................................................................................................9
II.2 V2 equipment in use :....................................................................................................9
II.2.1 Turning the unit on, powering the vest..............................................................10
II.2.2 Sensors N°1, N°2 and N°3 functions:...............................................................11
II.2.3 Starting vests in DEMONSTRATION mode:...................................................12
II.2.4Starting the vest in REPROGRAMMING mode:..............................................13
II.2.5 Switch off vests:................................................................................................13
II.2.6 Control box (CmdBox) :...................................................................................14
II.2.7 Charging the battery :........................................................................................15
II.3 Cleaning:.....................................................................................................................15
III. Procedures and Diagram Assembly:...................................................................................16
III.1 Control Box (CmdBox):.............................................................................................16
III.1.1 Direct connection:............................................................................................16
III.1.2 Connection with RJ 45 wall mount box:..........................................................17
III.2 Tools:..........................................................................................................................17
IV. Maintenance :......................................................................................................................18
IV.1 Limits on Maintenance:..............................................................................................18
IV.2 Useful maintenance tools:..........................................................................................18
IV.2.1 Automatic sending files:...................................................................................18
IV.2.1.1 TblErreurGilet.FIC file:.........................................................................19
IV.2.1.2 TblBat2.FIC file:....................................................................................19
IV.2.1.3 Trace,log file :........................................................................................19
IV.2.2 Automatic assignment of Vest numbers:..........................................................19
IV.2.3 Voltage test of Batteries:...................................................................................19
IV.3 Vest Tests:...................................................................................................................20
IV.3.1 Demonstration mode procedure:......................................................................20
IV.3.1.1 Checking LCD screens:..........................................................................20
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IV.3.1.2 Vest Test 1:.............................................................................................20
IV.3.1.3 Test the rest of your equipment fleet:.....................................................21
IV.3.2 Procedure using the software GestionSalleLGE:.............................................21
IV.3.2.1 Set the first game play:...........................................................................21
IV.3.2.2 Test Plastron 1:.......................................................................................21
IV.3.2.3 Test the rest of your equipment fleet:.....................................................22
IV.3.2.4 Setting-up the second game play:...........................................................22
IV.3.2.5 Setting-up the last game play:................................................................22
IV.4 Failure Diagnostic procedures:...................................................................................23
IV.4.1 Laser guns:.......................................................................................................24
IV.4.1.1 If a laser laser gun is requested by e-mail in response to
TblErreurGilet.FIC file transmission:..................................................................24
IV.4.1.2 If the laser gun no longer fires at all:.....................................................24
IV.4.1.3 If the laser gun fires intermittently:........................................................25
IV.4.1.4 If there is no problem with the laser and the laser gun does not flash all
three colors:..........................................................................................................28
IV.4.2 vests:.................................................................................................................28
IV.4.2.1 If the vest does not turn on (front nor back are illuminated)..................28
IV.4.2.2 If when turning on the vest, only the rear target flashes:.......................30
IV.4.2.3 If the vest stops working during game play:..........................................32
IV.4.2.4 If the vest is reset or the front sometimes flashes the three colors:........32
IV.4.2.5 Miscellaneous:........................................................................................32
IV.4.3 Control box (CmdBox) :..................................................................................32
IV.4.4 Batteries and Chargers:....................................................................................33
IV.5 Preparation and reception of the maintenance units:..................................................35
IV.5.1 Complete maintenance form:...........................................................................35
IV.5.2 Preparation of maintenance units:....................................................................35
IV.5.2.1 Laser laser gun:......................................................................................35
IV.5.2.2 Vest:........................................................................................................35
IV.5.2.3Battery:....................................................................................................36
IV.5.2.4Charger:...................................................................................................36
IV.5.3 Package receipt from the Maintenance Service:..............................................36
V.Safety and Recycling:............................................................................................................37
V.1Safety:...........................................................................................................................37
V.1.1Laser Compliance:..............................................................................................37
V.1.2Low voltage standard:........................................................................................38
V.2 Recycling:....................................................................................................................38
VI. EC DECLARATION OF CONFORMITY.........................................................................39
VII. FCC and IC COMPLIANCE.............................................................................................40
VIII. Annexes :..........................................................................................................................41
VIII.1 Laser laser gun Maintenance sheet:........................................................................41
VIII.2 Vest Maintenance sheet:..........................................................................................42
VIII.3 Battery / Charger Maintenance sheet:.....................................................................43
VIII.4 Organization Chart:.................................................................................................44
VIII.5 Vest test sheet:.........................................................................................................45

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I.

Introduction and contacts:

Each LASERGAME employee must read this manual in its entirety and sign the
organization chart supplied (§ VI.4).
This chart must be returned to LASER GAME EQUIPMENT as soon as possible.
This operating and maintenance manual will serve as a checklist on all the concepts you
have already seen during your training course in Laser Game Equipment offices.
You will find a summary of the various equipment provided (vest, command box, batteries ...),
the technical name, as well as the installation diagram, and finally a reminder of how to
perform the care and maintenance of your equipment in relation to LASER GAME
EQUIPEMENT’s staff.
Please pay particular attention to this organization, as it is important to follow the defined
procedures, in order to meet your customer’s quality requirements. These procedures are
optimized to reduce the maximum downtime of your equipment in our offices.
This operating manual is not exhaustive and may not respond to all your questions, or to all
the problems you may encounter during the equipment lifetime.
For this reason it is important to contact us (contact list below), rather than to ignore the
problem, or perform operations that could cause damage the LASER GAME EQUIPEMENT
hardware or software.
Contacts and useful links:
➢

➢

LASER GAME EQUIPMENT Offices:
Ph : (+33) 4 76 12 92 66 Fax: (+33) 4 76 12 92 66
Fax : (+33) 4 76 12 92 67
Mail : sav@lasergame-evolution.com
Technical responsible:

Xavier Pouillat : +33 620 830 548
Jean-Louis Parayre : +33 603 490 768
➢ IT Manager:
Nicolas Jaillet : +33 671 207 921
Available during French business hours, otherwise please refer to the LASER GAME
EQUIPEMENT website (http://lge.lasergame.fr/staff/index.php ) tab "Support" to check the
available contact.

Shipping address for maintenance packages:
LASER GAME EQUIPEMENT
Service Après Vente
21 Rue Colonel Dumont
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38000 GRENOBLE FRANCE

II. Materials and Equipment V2
II.1 Vocabulary:
II.1.1 Turning on vests:
When unplugging the vest charger by pressing the ‘on’ button.

II.1.2 Vest set-up:
From the ‘GestionSalleLGE’ software to set-up parameters and game play options
(shoulder targets light up the color of the teams).

II.1.3 Starting vests:
When a game is launched from the PC or control Box button.

II.1.4 Action Code:
Predefined LASER GAME EQUIPEMENT message. To be used when adding a
maintenance request, via the dedicated website.
You will find all the action codes under § 4.4.1.

II.1.5 LGE Vest:
Composed of the LASER laser gun, VEST and BATTERY.

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LASER GUN:

VEST:

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BATTERY:

II.1.6 Control box:
(See wiring diagram on paragraph § III.1).

II.1.7 Charger:
Including: POWER CORD, CHARGER and CHARGER PLUG.

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POWER CORD:

CHARGER:

CHARGER PLUG

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II.1.8 maintenance battery charge Adapter:

II.1.9 charger Tester:

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II.2 V2 equipment in use :

Sensor N°3
Sensor N°2

Sensor N°3

Charge socket

Push-button

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II.2.1 Turning the unit on, powering the vest
This operation is to be performed at the beginning of each day before the opening of
your game center. A vest which is not turned on cannot be configured.
To power up the vest :
➔
➔
➔
➔

Plug into the charge socket (eg. The small plug supplied).
Press the push-button and hold.
Remove the plug from the charge socket.
Wait 2 seconds and release the push-button

The vest will flash Red, Yellow, Blue for 30 seconds, the display should show the serial
number, the software version number and the battery voltage.

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II.2.2 Sensors N°1, N°2 and N°3 functions:
- If a magnet is placed before turning on the vest and in front of the sensor:
➢ N°1: The vest starts in demo mode (Section II.2.3).
➢ N°2: The vest starts in memory signature mode.
Each program version embedded in the vest has a specific signature.
Starting a vest in this mode will help LASER GAME EQUIPEMENT technicians to determine
in specific cases if the vest program is operational.
➢ N°3: The vest starts in re-programming mode (Section II.2.4).
- If a magnet is placed after powering up the vest and in front of the sensor:
➢ N°1: The vest starts a 20 minutes game play with red color.
➢ N°2: The vest starts a 20 minutes game play with the yellow color.
➢ N°3: The vest starts a 20 minutes game play with the blue color.
Note:
Starting the vest in the above mentioned fashion will not allow you to retrieve the results via
GestionSalleLGE software.
- If after playing a game (launched with the magnet or via GestionSalleLGE software, but
without having recovered the results) a magnet is placed in front the sensor:
➢ N°1: the vest starts a game with a time of 20 minutes in the color of the first game.
➢ N°2: the vest starts a game with a time of 66% of 20 minutes in the color of its first
game.
➢ N°3: the vest starts a game with a time of 33% of 20 minutes in the color of its first
game.
Tip:
If you accidentally start a 20 minutes game play via the software game instead of a
requested 40 minutes game, it is possible to restart all vests at the end of the game with the
magnet, at sensor 1 level.
To proceed DO NOT end the game at the GestionSalleLGE software. vests keep their
original color and will once again be active for 20 minutes.
The time will remain blocked at 0 on the software GestionSalleLGE it will then be necessary
to use another method to time the duration of the game play (stopwatch, clock ...).
Once the time is up, you can click on "Endgame" on the game software and you will obtain
the result sheets showing the cumulative score of both games.
.
- If after playing a game in a demonstration mode a magnet is placed on the sensor:
➢ N°1: the vest starts again a game play in demo mode with a duration of 20
minutes.
➢ N°2: the vest starts again a game play in demo mode with a duration of 66% of
20 minutes.
➢ N°3: the vest starts again a game play in demo mode with a duration of 33% of
20 minutes.
- If after playing a game in memory signature mode a magnet is placed on the sensor:
➢ N°1: the vest starts a yellow game play with a duration of 20 minutes.
➢ N°2: the vest starts a yellow game play with a duration of 66% of 20 minutes.
➢ N°3: the vest starts a yellow game play with a duration of 33% of 20 minutes.
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- If a magnet is placed before any sensor during the memory signature mode, or during or
after the reprogramming mode, nothing will occur.
In order for proper vest functioning, never cover several sensors at the same time
with one or more magnets.

II.2.3 Starting vests in DEMONSTRATION mode:
It is useful to start a vest in this mode, for a demonstration during a briefing, or to
quickly test a vest during the day, or to perform the weekly vest test procedure described in
Section IV.3.1
To turn the power on the vest in demo mode you must:
➔
➔
➔
➔
➔

Connect the plug into the charge socket.
Place a magnet in front of the "Sensor N°1".
Press the on-button and hold.
Remove the plug from the socket.
Wait 2 seconds and release the on-button

The vest is flashing Red, Yellow, Blue and you may start a game in Red with the following
features:
➔ Quick Start (2 seconds instead of 20).
➔ Color change with each hit (in the order R, Y, B).
➔ 2-second hit pause instead of 8-seconds.
➔ Sound on the laser laser gun only on the first hit received on the vest.
A vest started in this mode must be rebooted in normal mode if you want to reuse it normally.

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II.2.4 Starting the vest in REPROGRAMMING mode:
This mode will be used to start reprogramming vests, only. No further action is
possible on the vest during reprogramming.
This procedure will be requested to update the vests’ version, or by explicit LASER GAME
EQUIPEMENT staff request.
To power the vest in reprogramming mode:
➔ Connect a plug into the charge socket.
➔ Place a magnet in front of the "Sensor 3."
➔ Press the pushbutton and hold.
➔ Remove the plug from the socket.
The vest will flash Red, Yellow, and Blue, then:
➔ The rear central target flashes red.
➔ The remaining targets on the vest are off.
A vest started in this mode must be rebooted in normal mode at the end of the
reprogramming, if you want to reuse it normally.
Notes:
Once you’ve started reprogramming via GestionSalleLGE software, it is strongly
recommended that you do not turn off the vests until it is completed. All vests
switched off under these conditions will become unusable until a complete
reprogramming session is performed.
➔ Reprogramming the vests via GestionSalleLGE software is performed by clicking on
the "Tools" menu, then "Reprogramming Vest" option. If a vest number is showing,
only the selected vest will be reprogrammed, by default all vests will be
reprogrammed.
➔

It is very important to reprogram one or several vests and to turn them on in this mode before
using GestionSalleLGE software.

II.2.5 Switch off vests:
To switch off vests:
➔ Connect the plug into the charge socket.
➔ Remove the plug from the socket.
The vest should switch off when connecting the plug, then remain off.
Note:
If at the end of game play, started via GestionSalleLGE software, a vest is turned off before
retrieving results, all the information concerning the played game will be lost.

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II.2.6 Control box (CmdBox) :
Used to establish a radio communication link, between the PC and the vest. This box
must be installed in the equipment room in order to avoid any risk of falling. Never move it
nor leave it accessible to staff, to ensure that they will be able to activate the game play via
the buttons:
Depending on the number of rooms available in the game center:
➢

1 playfield: Red button activates the game.

➢

2 playfields: Red button activates the game in playfield 1
Blue button activates the game in playfield 2

➢

3 playfields: Red button activates playfield 1,
Yellow activates playfield 2,
Blue activates playfield 3

➢

4 playfields: Red button activates playfield 1
Yellow activates playfield 2,
Blue activates playfield 3,
Green activates playfield 4

The use of the box is necessary only to start game play. By pressing one of the
buttons, the PC runs the game play in the corresponding room.
The black button does not start a game, and has no influence in the vest functions, if it is
pressed by mistake. It is useful for LASER GAME EQUIPEMENT.
Note:
✗
✗

Pressing the wrong button at the start of a game play does not cause any errors;
only a message is displayed on the GestionSalleLGE software.
All control box equipment is provided in duplicate in order to maintain operations
in the game center, in case of failure.

For this reason, it is strongly recommended whenever a problem is found on a
command box component element, to immediately inform LASER GAME EQUIPEMENT staff
and follow their guidance to commence operations again.
If the second command box also breaks down, it is no longer possible to manage the vests.

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II.2.7 Charging the battery :
The batteries must be charged every day. A continuous charging cycle must have a
duration between 4 and 5 h.
It is therefore necessary to connect all your vests at the end of your work day, and especially
to ensure that each of them have started charging, by verifying that the LED control charger
is red.
The autonomy of a complete and new charged battery is ten hours.
In case of a low battery during the day, a twenty-minute recharge allows it to run for about an
hour.
With only rare exceptions, a battery should hold a charge all day long. If a problem is
recurring concerning the charge of one or more VESTS see § IV.4.4.
If necessary, do not hesitate to contact us.
Spare batteries MUST be charged at least once every two months, if they are not
used. This cycle is absolutely necessary to ensure proper battery operation. If used for one
or several days, you must charge it every night, like any other battery in your equipment fleet.
Note:
To charge the maintenance batteries, use charge adapters supplied by LASER GAME
EQUIPEMENT upon delivery of your equipment.

II.3 Cleaning:
LASER GAME EQUIPEMENT recommends the only way to clean the vests is by
using a clean damp cloth and a small amount of dish-soap. This allows you to clean the
inside and outside surfaces of your vests and plastic casings, cables and ducts on the laser
laser guns.
Under no circumstances should you use chemicals on your vests. This could cause
the equipment plastic parts to not only degrade and wear prematurely, but also may cause
hypoallergenic reactions on your customers who are in direct contact with the vests.
Do not take apart the vest for cleaning, or use too much water (do not immerse, shower or
spray equipment). Relatively confined, electronic components are not waterproof.

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III. Procedures and Diagram Assembly:
III.1 Control Box (CmdBox):
To connect the control box to a PC without a serial port, use a USB-serial converter.

III.1.1 Direct connection:
This connection does not require a wall mount RJ 45 box. However it does require
that the PC running the GestionSalleLGE software, be in close proximity to the control box.
It is composed of: the Control box (CmdBox) (1), a SubD9/RJ45 cable (2), a RJ45 extension
(3), a RJ45/SubD9-Female power Cable (4), a 12 volt power supply (5)

1

PC connector
5
4

2
3

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III.1.2 Connection with RJ 45 wall mount box:
This connection is via two wall mount boxes, which will increase the distance between
the Command Box and the PC running the GestionSalleLGE and requires you to link the
cable between the wall mount boxes.
It is composed of: the Control box (CmdBox) (1), a SubD9/RJ45 cable (2), two RJ45
plug Wall mount boxes(3), a RJ45/SubD9-Female power Cable (4), a 12 volt power supply
(5)

1
PC connector
4
2
5
3

3

III.2 Tools:

➢
➢
➢
➢

The tools required to assemble or prepare all materials provided by LASER GAME
EQUIPEMENT are:
a 7 mm socket wrench.
a Phillips screwdriver.
a 3 mm hex key.
An USB-serial converter to connect the RJ45/SubD9-Female power Cable on a USB
port on your computer.

Note:
An electric screwdriver can replace the socket wrench and screwdriver, and is also
much more effective.
➢ In some game centers still equipped with L clips laser guns, an 8mm key may be
useful.
➢

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IV. Maintenance :
With the aim of encouraging your customers to repeat their visit to your center and
always meet their quality requirements, fleet maintenance should be your main priority.
LASER GAME EQUIPEMENT has developed and implemented several tools to identify and
more easily repair the most frequently encountered functional errors.
Your help and support is crucial both to identify potential failures, and to clearly describe your
problem to us & as accurately as possible. The following procedures will help you in this way.

IV.1 Limits on Maintenance:
LASER GAME EQUIPEMENT contractually agrees to repair:
➢ Laser laser gun Electronic cards.
➢ Vest Electronic cards.
➢ Control Box (CmdBox) electronic card.
➢ Connectors and cables.
➢ Laser laser gun triggers.
➢ Electronics within the laser laser guns.
➢ Front and back breastplates where the computer cards are embedded.
➢ Batteries.
Exceptions:
➢ Malfunctions due to an improper or abnormal use of the equipment.
➢ Modification, repair on equipment made a third party other than Laser Game
Equipment.
➢ LASER GAME EQUIPEMENT is committed to provide the replacement of the
equipment if the time to repair exceeds 10 days after receipt in LGEquipment offices
(Only in France).
Note:
The seams on the vests (scratches, tears or other) are not covered by the maintenance
contract.

IV.2 Useful maintenance tools:
IV.2.1 Automatic sending files:
Each week once you boot the GestionSalleLGE software, and only if your PC is
connected to internet, an email containing three files (TblErreurGilet.FIC, TblBat2.FIC and
Trace log) is sent to LASER GAME EQUIPEMENT.
These files have a dual role: firstly, it will allow us to detect some failures not always
identified by the operator of the center, particularly during vest testing described in
paragraphs IV.3.1 and IV.3.2, and secondly they are indispensable tools for LASER GAME
EQUIPEMENT to perform a quick and accurate analysis.
If you do not have an internet connection, it is important to send these files by other means,
for example by transferring them to an USB key to send the files via another PC with an
internet connection.

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IV.2.1.1

TblErreurGilet.FIC file:

This file will allow us to detect early on the most common defaults, which are most of
the time communication errors. More specifically, electrical failures on the laser laser gun
cables on the RJ vest, or on the shoulders cables. Such problems are not easily identifiable if
the customer does not mention the error at the end of the game play.

IV.2.1.2

TblBat2.FIC file:

This file, when processed in our office, will, among other things, allow us to have an
overview of your fleet of batteries and quickly identify vests that have specific or recurring
battery problems.

IV.2.1.3

Trace,log file :

This file allows us to have a global view of the different software components,
CmdBox, Shields and Bases.

IV.2.2 Automatic assignment of Vest numbers:
The software automatically manages GestionSalleLGE vest rotation taking into
account the last vest that played the night before. This function allows you to have a good
rotation of equipment, avoid premature wear of vest parts or batteries and keep all vests in
the same condition.
For all these reasons, do not manually change this rotation, especially at the beginning of the
day.

IV.2.3 Voltage test of Batteries:
Each time you run GestionSalleLGE software, it is recommended to perform a battery
voltage test. It is essential that the vests be turned on.
This test is a very good indicator of the operational condition of your fleet of batteries and / or
chargers. It also provides a quick overview of batteries that have good or low charge
overnight. Once the test performed, you can immediately extract from your equipment fleet,
vests that are not full charged, which could result in equipment shut-down during game play.
Note
Extracting a vest from the fleet is made via the GestionSalleLGE software tab "Equipment"
then "Vests ".

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IV.3 Vest Tests:
In order to have an equipment fleet in the best possible condition; not only for the
LASER GAME EVOLUTION brand image and respect for others within network, but to
always satisfy our customers as well.
It is strongly recommended to perform a complete check-up, at least once a week, of all of
your vests to detect any faults and problems before the customer.
The below procedures will allow you to verify that:
➔ all laser guns are firing.
➔ all speakers on the laser guns are functional.
➔ all laser guns vibrate.
➔ all laser guns and vest targets light all three colors.
➔ all laser guns and vest targets can be hit
➔ all the triggers of laser guns are working properly.
➔ all LCDs vests have a proper display.
you will find a sheet allowing you to identify the problems of each vest in section VI.5.
If at the end of your tests you have found anomalies or malfunctions, refer to § IV.4 to identify
which units must be sent to LASER GAME EQUIPEMENT’s maintenance staff.

IV.3.1 Demonstration mode procedure:
Advantage: GestionSalleLGE software is not necessary.
Disadvantages:
➔ All vests must be started in demo mode.
➔ The available time for testing is 20 minutes. After this period, the vest will reactivate
with the magnet.

IV.3.1.1

Checking LCD screens:

While starting the vests in demo mode, check to see that the LCDs are displaying
properly.

IV.3.1.2
➢
➢

➢
➢
➢
➢
➢
➢
➢

Vest Test 1:

Verify that all targets are illuminated in red.
Press the trigger without shooting any vest target (in demo mode the laser gun sound
turns off after the first hit is received) to ensure the laser gun makes noise & the laser
light is continuous and that there is no problem with the trigger function.
Shoot at the left shoulder target to ensure a proper hit. Also ensure that the laser gun
vibrates.
Verify that all vest targets are illuminated in yellow (if the previous shot has been
taken into account).
Shoot at the right shoulder target to ensure a proper hit.
Verify that all vest targets are illuminated in blue (if the previous shot has been taken
into account).
With a third laser gun, verify that the vest target (plastron 1) is hit.
Verify the center front, and right and left side target are hit.
Verify the rear central, and right side, left and bottom targets are hit.

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Note
There is no correlation between the ability of a target to be hit and its’ color. It is not
necessary to test whether a target is hit in all three colors.

IV.3.1.3
➢
➢

➢
➢
➢
➢
➢
➢
➢
➢

Test the rest of your equipment fleet:

Verify that all targets of ALL VESTS are illuminated in red.
Press the trigger without shooting any vest target (in demo mode the laser gun sound
turns off after the first hit is received) to ensure the laser gun makes noise & the laser
light is continuous and that there is no problem with the trigger function.
Use vest No. 1 to shoot at all the front targets of the other vests.
Verify that all the left shoulder targets are hit.
Check to see that all vest targets are illuminated in yellow (if the previous shot was
taken into account).
Check to see that the right shoulder target is hit.
Check to see that all targets on all the vests are illuminated in blue (take into account
the previous shot).
At the same time, ensure that the laser gun vibrates.
Verify that the center front, and right and left side targets are hit, on all the vests.
Verify that the rear central, and right side, left, and low targets are hit.

IV.3.2 Procedure using the software GestionSalleLGE:
Advantage: you may pre-set game play longer than 20 minutes.
Disadvantage: you must set-up, start and finish three game plays in 3 different colors via
GestionSalleLGE software.
Note:
For this test it is advisable to disable automatic printing of results from GestionSalleLGE
software to save the ink in your printer and result sheets.

IV.3.2.1

Set the first game play:

with GestionSalleLGE software, prepare a free game play with all of your vests in red,
with a 2 seconds pause between shots, allowing sound on all laser guns and set
game play duration, at your convenience.
➢ Set and run the game play
➢ Verify that all vest targets are illuminated in red.
➢ Press the trigger without shooting any vest target (in demo mode the laser gun sound
turns off after the first hit is received) to ensure the laser gun makes noise & the laser
light is continuous and that there is no problem with the trigger function.
➢

IV.3.2.2

Test Plastron 1:

Verify that all targets are illuminated in red.
Press the trigger without shooting any vest target (in demo mode the laser gun sound
turns off after the first hit is received) to ensure the laser gun makes noise & the laser
light is continuous and that there is no problem with the trigger function.
➢ Check to see that the left shoulder target is indeed hit when shooting it with the laser
gun. At the same, ensure that the laser gun vibrates.
➢ Check to see that all vest targets are illuminated in yellow (if the previous shot was
taken into account).
➢ Check to see that the right shoulder target is hit.
➢
➢

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Verify that all vest targets are illuminated in blue (if the previous shot has been taken
into account).
➢ With a third laser gun, check to see that the target on the laser gun (vest 1) is hit.
➢ Verify the center front, and right and left side targets are hit.
➢ Verify the rear central, and right side, left and bottom targets are hit.
Note
There is no correlation between the ability of a target to be hit and its’ color.
➢

IV.3.2.3
➢
➢
➢
➢
➢
➢

Use vest No. 1 to shoot at the targets on the other vests.
Check to see that all the left shoulder targets are hit.
Check to see that all the right shoulder targets are hit.
Ensure all laser gun targets are hit. Also ensure that the laser guns vibrate.
Check to see that the center front, and right and left side targets are all hit.
Check to see that the rear central, and right side, left, and low targets of all vests are
hit.

IV.3.2.4
➢
➢
➢

Setting-up the second game play:

End the previous game play
Via GestionSalleLGE software, run a free game play with all your vests in yellow.
Ensure that all targets are illuminated in yellow.

IV.3.2.5
➢
➢
➢
➢

Test the rest of your equipment fleet:

Setting-up the last game play:

End the previous game play
Via GestionSalleLGE software, run a free game play with all your vests in blue.
Ensure all targets are illuminated in blue.
End the game play and set automatic printing of results via Gestion Salle LGE

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IV.4 Failure Diagnostic procedures:

Carefully follow the procedures and strive to be rigorous about maintenance,
especially with vest testing and on your maintenance requests. The transmission of the
TblErreurGilet file allows for a proper equipment rotation and reduces maintenance
downtime. With the extra laser laser guns provided by LASER GAME EQUIPEMENT, you
shouldn’t have any equipment downtime. Being reactive, as opposed to proactive towards
fleet maintenance will delay your centers’ operations.

The procedures that follow, are valid only if you personally have identified the
malfunctions.
When a customer reports a problem with the V2 equipment during or at the
end of game play, it is essential to personally verify the error and not rely solely on the
customer’s assumptions. If you base your malfunction solely on the customers’ assumptions,
you risk shipping the equipment unit for maintenance unnecessarily.
However, if you are unable to verify the malfunction (at the time or after performing a vest
Test as described in § IV.3.1 and § IV.3.2), it is recommended to keep a record, monitor this
vest through the GestionSalleLGE software, "Hardware" tab in the main menu and sub-menu
"Monitoring Equipment”. Record the malfunction, described by the customer, the date and
time the problem occurred and inform staff that the vest needs to be monitored. If several
customers complain about the same problems and you are unable to conclude after
completing the check-list, you will then need to contact us. Together we will agree on how to
proceed.

Before sending a unit to our office for maintenance, you must record the
order via the website ( http://lge.lasergame.fr/staff/index.php ) to be repaired (see §
IV.5.1).
With the information you detail on the website, we may already begin our analysis
before starting repairs. Shipping a vest or a laser gun with only the information "Out of order"
or "not working" will lead to a long time downtime for maintenance. The error may not be
exactly the same upon arrival (due to shocks and vibrations during the transport, for
example).
Precise information about the malfunctions you encountered will allow us to repair and return
your equipment rapidly, not only for your benefit, but for other LASER GAME EVOLUTION
centers waiting for maintenance.
The maintenance sheets § VI, and procedures that follow will guide you and will allow you to
determine which maintenance units to send us.
For example, if the malfunction concerns just the laser laser gun, it would be better for you to
keep the vest and use the extra maintenance laser gun rather than send us the complete
vest for maintenance.
Note:
The maintenance sheets are important tools that allow a precise analysis of the
maintenance unit problem. These check-lists should always be kept on hand in a
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convenient location for rush shipments (if you are not certain, do not hesitate contact
us).
When a failure is detected on a vest, it is essential, via the GestionSalleLGE
software, to indicate this vest in a maintenance state. This automatically allows us to
extract this vest from the fleet, and no longer supply it to customers.

IV.4.1 Laser guns:

IV.4.1.1

If a laser laser gun is requested by e-mail in response to
TblErreurGilet.FIC file transmission:

Return the laser gun (see § IV.5.2.1).
Action Code: "laser gun requested by the maintenance service."

IV.4.1.2

If the laser gun no longer fires at all:

Check to see that the target lights and the laser gun vibrates.
➢ If the target does not light up and it does not vibrate:
Connect the laser gun to a working vest.
➢
If the laser gun shoots:
Return the laser gun (see § IV.5.2.1)
Action Code: "Communication between laser gun and vest is interrupted"
➢
If the laser gun still does not fire:
Return the vest (see § IV.5.2.2)
Action code: "communication socket is damaged."
➢ if the target lights and the laser gun vibrates:
Return the laser gun (See § IV.5.2.1)
Action Code: "Communication with the vest is OK but no LASER."

You can print and keep a copy of the diagram in the next page to make a quick and
easily diagnosis

Diagram 1: If the laser gun no longer fires at all:
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Laser gun (A)
doesn't fire

Target
Target
is illuminated
lights
The
The
laser
gungun
vibrates
vibrates
?

Yes

No

Send the laser gun (A)
to maintenance team
Action code :
Communication between
Laser gun and vest is OK
but no laser

Connect the laser gun (A)
to a working vest (B)

Laser gun (A)
shoots ?

Yes

Send the vest (A)
to maintenance team
Action code :
The communication socket
is damaged

IV.4.1.3

No

Send the laser gun (A)
to maintenance team
Action code :
Communication between laser
gun and vest is interrupted

If the laser gun fires intermittently:
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•
•
•
•
•
•
•
•
•
•
•

If moving the laser gun cable, the target of the laser gun flashes three colors:
Connect the laser gun to another vest that you know works.
If moving the laser gun cable, the target of the laser gun continues to flash the three
colors:
Return the vest (See § IV.5.2.2)
Action code: "The communication socket is damaged"
If moving the laser gun and cable, the laser gun’s target no longer flashes the three
colors:
Return the laser gun (See § IV.5.2.1)
Action Code: "communication is intermittent between laser gun and vest"
If moving the laser gun cable, the target of the laser gun is not flashing three colors:
Return the laser gun (See § IV.5.2.1)
Action Code: "Communication between laser gun and vest is OK but LASER
intermittent”

You can print and keep a copy of the diagram in the next page to make a quick and
easily diagnosis

Diagram 2:If the laser gun fires intermittently:

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Laser gun (A)
fires intermittently

Is the target flashes when the cable is moved ?

Yes

No

Connect the laser gun (A)
to another
Vest (B) that you know works.

Send the laser gun (A)
to maintenance team
Action code :
Communication between laser gun
and vest is OK but LASER intermittent

Is the target flashes when the cable is moved ?

No
Yes

Send the vest (A)
to maintenance team
Action code :
The communication socket
is damaged

Send the gun (A)
to maintenance team
Action code :
Communication is intermittent
between laser gun and vest

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IV.4.1.4

If there is no problem with the laser and the laser gun does not flash all
three colors:

Return the laser gun (See § IV.5.2.1)
Examples of action codes: "The laser gun does not vibrate.", "The laser gun target does
not light at all.", "The laser gun target does not light in Red or Blue, or Yellow ... "," The laser
gun target laser gun does not receive hits. "," There is no sound on the laser gun. "," The
trigger is broken. "," The laser gun does not easily hit targets on other vests. "...

IV.4.2 vests:

IV.4.2.1

If the vest does not turn on (front nor back are illuminated)

Put your hand on the battery.
➢ If the battery is hot:
Wait a few minutes to cool.
➢ If its temperature is normal:
Check the terminal connection or white connectors (depending on how the vest is equipped)
between the battery and the vest (for vests fitted with white connectors, push the cables of
the battery and vest in the direction of the connectors).
➢
If the terminals or white connectors are poorly engaged:
Reconnect terminals or white connectors.
➢
if the terminals and white connectors are well connected:
Check the battery voltage.
➢
the voltage is less than 6 Volts:
See point IV.4.4. Or diagram 5.
➢
If the voltage is greater than 6 Volts:
Replace the battery with another that you know is working.
•
If the vest is turned on with the new battery:
•
Return the battery (see § IV.5.2.3).
•
Action Code: "The vest does not turn on with this battery. "
•
If the power is still not on the vest:
•
Return the vest with its battery (§ IV.5.2.2)
•
Action Code: "The vest does not turn on."

You can print and keep a copy of the diagram on the next page to make a quick and
easily diagnosis

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Diagram 3: If the vest does not turn on

Plastron doesn't turn on

Target is illuminated
Is the battery hot ?
The gun vibrates ?
Yes

No

Wait a few minutes to
cool the battery
or replace the battery

terminals and white connectors
are well connected ?

Yes

No

Lock the connector

is that the battery voltage
is greater than 6 V ?
Yes

No

replace the battery

Refer to chapter 4.4.4
Or diagram 5

is that the plastron can be turn on ?

Yes

No

Send the Battery (A)
to maintenance team
Action code :
The plastron does not turn on
with this battery.

Send the vest (A)
to maintenance team
Action code :
The vest does not turned on.

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IV.4.2.2

If when turning on the vest, only the rear target flashes:

Disconnect the laser gun.
➢ If the front of the vest does not turn on:
Return the vest (See § IV.5.2.2 )
Action Code: "Communication does not work on the front."
➢ If the front of the vest lights:
Connect a laser gun that you know works. Reboot the vest.
➢ If the front of the vest lights:
Return the laser gun (See paragraph IV.5.2.1 )
Action Code: "Communication between the laser gun and the vest is blocked."
➢ If the front of the vest does not turn on:
Return the vest (See paragraph IV.5.2.2 )
Action Code: "Communication does not work on the front."

You can print and keep a copy of the diagram on the next page to make a quick and
easily diagnosis

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Diagram 4: If when turning on the vest, only the rear target flashes

the front of the vest A)
does not turn on

Disconnect the laser gun.
The front plastron does turned on ?
No

Yes

Send the vest (A)
to maintenance team
Action code :
Communication does not
work on the front.

Connect a laser gun (B) that you know works.
Reboot the vest.
The front plastron does turned on ?
Yes

No

Send the gun (A)
to maintenance team
Action code :
Communication between
the laser gun and the vest
is blocked

Send the vest (A)
to maintenance team
Action code :
Communication does not
work on the front.

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IV.4.2.3

If the vest stops working during game play:

I.e. the display is off, all targets on the vest are off and you are unable to restart it with
the magnet:
Please refer to point IV.4.2.1.

IV.4.2.4

If the vest is reset or the front sometimes flashes the three colors:

I.e the vest reacts as if you had turned it off and then turned it on:
Return the vest (See § IV.5.2.2)
Action Code: "The vest resets or flashes the 3 colors."

IV.4.2.5

Miscellaneous:

Return the vest See § IV.5.2.2)
Examples of action codes: "The laser gun clip is no longer functional.", "Shoulder cable clip
is no longer functional.", "One or more targets on the vest no longer light up." One or more
targets on the vest no longer receives hits. "," The LCD displays garbled characters. "," The
LCD does not turn on. "

IV.4.3 Control box (CmdBox) :
The CmdBox and wiring are often the source when the software indicates a
communication problem.
➢ If after restarting the software GestionSalleLGE the problem persists:
Check to see if the screen CmdBox is turned on.
➢
If the screen is not turned on:
Check the connections from the CmdBox to the power, behind the PC.
➢ If everything is connected:
Turn off the GestionCommerciale software and replace the power supply by the "rescue."
➢ If the screen does not turn on:
Turn off the software and replace GestionCommerciale CmdBox by the "rescue."
➢
If the screen does not turn on:
Immediately turn off the CmdBox, turn off GestionCommerciale software and proceed with
the direct connection as described on § III.1.1 using only the elements in the “rescue
briefcase”.
➢ If the screen does not turn on:
Contact LASER GAME EQUIPEMENT.
➢
Otherwise reconnect concerned cables.

Without the CmdBox, your operations will be strongly disturbed or
completely blocked. Therefore, for each problem on the CmdBox, it is
imperative to:
- Contact LASER GAME EQUIPEMENT to keep them informed.

- Return the concerned item as soon as possible for repair or exchange.

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IV.4.4 Batteries and Chargers:
If a recurring charge problem is identified on a vest:
Check your charger with the LASER GAME EQUIPEMENT tester.
➢ If the test is negative for the charger (no light on the white LED):
Return the charger (see § IV.5.2.4)
Action Code: "Negative test for charger."
Otherwise, if the test is positive (white light LED lights on)
Remove the vest battery and charge it with an adapter provided by LASER GAME
EQUIPEMENT.
➢ If the battery still does not charge:
Return the battery (see § IV.5.2.3)
Action Code: "The battery does not charge."
➢ Otherwise if the battery is charging normally:
Return the vest along with the battery (see § IV.5.2.2).
Action Code: "The vest no longer transmits the charge to the battery."

You can print and keep a copy of the diagram in the next page to make a quick and
easily diagnosis

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Diagram 5: battery and charger

Recurring charge problem
is identified on a vest

Check your charger with the
LASER GAME EQUIPEMENT tester.
the test is positive (white light LED lights on)
Yes

No

Send the charger
to maintenance team
Action code :
Negative test for charger.

Remove the vest battery and charge it with an
adapter provided by LASER GAME EQUIPEMENT.
The battery is charged ?
Yes

No

Send the jacket with the battery
to maintenance team
Action code :
The vest no longer transmits
the charge to the battery.

Send the battery
to maintenance team
Action code :
The battery does not charge.

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IV.5 Preparation and reception of the maintenance units:
IV.5.1 Complete maintenance form:
Before sending any maintenance unit to our office you must fill in the form
available on the maintenance website ( http://lge.lasergame.fr/staff/index.php ) in order to be
submitted.
Login to the website by entering your access code provided by LASER GAME
EQUIPEMENT upon delivery of your "open pack".
Click on the "Maintenance" tab, then select the maintenance units concerned, and finally
describe the problems via the maintenance forms to guide you. Follow the instructions on the
screen.

IV.5.2 Preparation of maintenance units:

IV.5.2.1

Laser laser gun:

When sending in a laser laser gun for maintenance, the laser gun must always be
shipped with its vest clip, either U or L ones:

Laser guns received without their clips cannot be repaired. This clip is an essential
element in the process of changing the laser gun cable. You may dismantle it from the vest
with the 7 socket wrench and BTR 3 key.

IV.5.2.2

Vest:

Disassemble the laser gun as above described and send only the vest.

For older vest versions, the tightening strap is not included in the inside of the vest
seam. It is therefore important to ensure that it does not go above the shoulder cables and
laser gun, but below, to avoid premature wear.
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IV.5.2.3

Battery:

To return a battery for maintenance, unplug the white connector or red terminals.

To prevent premature battery wear, it is necessary to replace it correctly on
the back breastplate:
The rubber feet of the battery are placed at bottom, the flat side is facing the inside of the
breastplate(1), white connector or red terminals are located on the side of the battery, the
battery wiring is located above (2). Finally the battery is lodged inside the slot (3) and the flap
is properly fastened (4).

IV.5.2.4

1

2

3

4

Charger:

Unless requested by LASER GAME EQUIPEMENT, chargers must be returned
without their power cord.

IV.5.3 Package receipt from the Maintenance Service:
Before signing the receipt, it is important to always check that the delivery
corresponds to the contents of the package.
If the package contains:
vests: place them in the equipment room on their supports and update your vest fleet in
your GestionSalleLGE software.
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Vests: before replacing in the equipment room, connect the laser guns that share the
same vest numbers (eg connect vest 18 to laser gun 18). The vest number is displayed
on the screen when it is turned on.
➢ Laser guns: as for the vests, put the right laser gun number with the right vest
number. If necessary replace the returned laser gun from repair to the maintenance
laser gun.
➢

V. Safety and Recycling:
V.1 Safety:
V.1.1 Laser Compliance:
The lasers used for the manufacture of laser laser guns are class 2 (class two), this
means that the maximum output power of 1 mW (a milli-watt) is in accordance with
international standards (see EC DECLARATION OF CONFORMITY and FCC , IC
CONFORMITY ).

The production cycle is as follows:
➢ Verification for each laser for the 1 mW power, upon delivery of the laser by our
supplier.
➢ Mounting laser laser guns.
➢ Check for each end-product the power produced by the laser.
A file contains the statements of measurements:
At the end of the production cycle (all devices).
Each year (all devices).
➢ During a maintenance (equipment concerned).
Note:
A certificate of laser conformity is provided and renewed each year for every center
belonging to Laser Game Evolution network to inform and reassure our customers with
regard to compliance with the current standards.

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V.1.2 Low voltage standard:
The vest is powered by an AC / DC power (see EC DECLARATION OF
CONFORMITY AND FCC, IC CONFORMITY).

In case of battery failure it must be replaced with a same type battery and
exclusively provided by LASER GAME EQUIPEMENT.
There is a risk of explosion if battery is replaced by an incorrect battery type.
Specifications:
➢ 6V 4.5 Ah NiMH battery
➢ Charge the NiMH battery with a compatible charger, to the external socket with the (-)
in the center and the (+) around.

V.2 Recycling:
Professionals generating electrical waste and electronic equipment are now
responsible for their disposal.
LV2 on NiMH batteries:
defective batteries must be returned to LGE, who will in turn send them back to the supplier.
Accordance with the ROHS European directive(see EC DECLARATION OF CONFORMITY.

VI. EC DECLARATION OF CONFORMITY

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VII. FCC AND IC COMPLIANCE
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This device complies with FCC and Industry Canada RF radiation exposure limits set forth
for general population (uncontrolled exposure). This device must not be collocated or
operating in conjunction with any other antenna or transmitter.
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is
subject to the following two conditions: (1) this device may not cause interference, and (2)
this device must accept any interference, including interference that may cause undesired
operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils
radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1)
l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout
brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le
fonctionnement.
Changes or modifications not expressly approved by LASER GAME EQUIPEMENT could
void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B
digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable
protection against harmful interference in a residential installation. This equipment
generates uses
and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction, may cause harmful interference to radio communications. However, there is no
guarantee
that interference will not occur in a particular installation. If this equipment does cause
harmful
interference to radio or television reception which can be determined by turning the
equipment off
and on, the user is encouraged to try to correct interference by one or more of the following
measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on circuit different from that to which the receiver is
connected.
- Consult the dealer or an experienced radio/TV technician for help.

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VIII. Annexes :
VIII.1 Laser laser gun Maintenance sheet:

LASER GUN
Number :
Date :
Hour :
yes

no

Doesn't fire at all
Fires intermittently
Is the target reacting to the laser?
Power out
Target lights up but not all colors
Flashes 3 colors
Vibrates
Produces a sound
Problem on the trigger
Remarks :

VIII.2 Vest Maintenance sheet:
This document is the property of LASER GAME EQUIPEMENT
Any disclosure, copying, even partial, is prohibited without the prior written consent of the owner

Page 42/46

VEST
Number :
Date :
Hour :
yes

no

Front target doesn't light up at all
Front target doesn't light up all colors
Front target doesn't react to hits
Only certain front targets react to hits
Rear target doesn't light up at all
Rear target does not light up at all
Rear target can't be hit
Only certain rear targets are hit
Left shoulder target doesn't light up at all
Left shoulder target doesn't light up all colors
Left shoulder target can't be hit
Right shoulder target doesn't light up at all
Right shoulder target doesn't light up all colors
Right shoulder target can't be hit
Display does not light up at all
Display lit but not clear to read
Display with incorrect characters
3 colors flash on vest front
Does the battery voltage light up?
Is there voltage in the vest?
Remarks :

VIII.3 Battery / Charger Maintenance sheet:

This document is the property of LASER GAME EQUIPEMENT
Any disclosure, copying, even partial, is prohibited without the prior written consent of the owner

Page 43/46

BATTERY – CHARGER
yes

no

Yes

No

Battery
Problem with the connection
Wire torn or unhinged
Voltage
Remarks :

CHARGEUR
Charging plug damaged
Damaged or bare cable
Indicator lights working
Remarks :

This document is the property of LASER GAME EQUIPEMENT
Any disclosure, copying, even partial, is prohibited without the prior written consent of the owner

Page 44/46

VIII.4 Organization Chart:

Organization chart

All employees are to sign under their respective title.The signature certifies having read
the Operating Manual.

GAME CENTRE NAME :

DATE :

OWNER
Name :
Surname :
Mobile phone number :

MANAGER

MANAGER
Name :

Name :

Surname :

Surname :

Mobile phone number :

Mobile phone number :

EMPLOYEE

EMPLOYEE

EMPLOYEE

Name :

Name :

Name :

Surname :

Surname :

Surname :

Position * :

Position * :

Position * :

EMPLOYEE

EMPLOYEE

EMPLOYEE

Name :

Name :

Name :

Surname :

Surname :

Surname :

Position * :

Position * :

Position * :

EMPLOYEE

EMPLOYEE

EMPLOYEE

Name :

Name :

Name :

Surname :

Surname :

Surname :

Position * :

Position * :

Position * :

* Position: Team leader, Animator, Team Member

This document is the property of LASER GAME EQUIPEMENT
Any disclosure, copying, even partial, is prohibited without the prior written consent of the owner

Page 45/46

VIII.5 Vest test sheet:

This document is the property of LASER GAME EQUIPEMENT
Any disclosure, copying, even partial, is prohibited without the prior written consent of the owner

Page 46/46



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