Presentation VA.gov Content Style Guide Working Group Consistency Service Member 122018
VA.gov-content-style-guide-working-group-consistency-service-member-122018
VA.gov-content-style-guide-working-group-consistency-service-member-122018
User Manual:
Open the PDF directly: View PDF 
.
Page Count: 16
- VA.gov Content Style Guide Working Group 12/20/2018 agenda
- Using words consistently inspires trust and confidence in our customers.
- It creates a feeling that we’re competent, professional, and act on our customers’ behalf as a unified organization.
- DOD doesn’t appear to have a standard, or if it does, does not use it consistently
- Outside VA and DOD
- VA web properties, pages Sometimes “Servicemember,” “Service member,” “servicemember,” and “service member”
- VA web properties, pages Sometimes “Servicemember,” “Service member,” “servicemember,” and “service member”
- VAntagePointStyleGuide_042518.pdf: https://www.vapulse.net/docs/DOC-156855
- VHA Digital Media intranet: https://vaww.va.gov/webcom/style.asp
- VBA points to OPIA “service member” page
- A more modern, standardized, and plain language direction aligned with VA’s Digital Modernization Strategy
- Using words consistently inspires trust and confidence in our customers.
- Slide Number 13
- Public Affairs Guidelines -- for Facility Public Affairs Practitioners, pp 115 https://vaww.va.gov/opa/Internal/PAGuidelines/PA-Guidelines-FINAL-082018-508.pdf
- Goes here: https://vaww.va.gov/6102/VA_Graphic_Standards.asp
- Which goes here: https://vaww.va.gov/6102/graphicstandards/VA_508_GraphicStandardsGuide_013113.pdf U.S. Department of Veterans Affairs: Graphic Standards: Tier 1 (Version 1.0 August 2012)
- Local Disk
VA.gov Content Style Guide Working Group
12/20/2018 agenda
Agenda
•Doodle poll follow-up: Coordinator role
•Draft charter
•Standardize this!
•Style guides inventory –primary; outdated; deprecated; missing?
Pre-Decisional / For Internal Discussion Only
December 20, 2018
Jennifer Lee, Content, DSVA, Jennifer.lee27@va.gov
Using words consistently inspires trust and
confidence in our customers.
Pre-Decisional / For Internal Discussion Only
It creates a feeling that we’re competent,
professional, and act on our customers’ behalf as
a unified organization.
Pre-Decisional / For Internal Discussion Only
DOD doesn’t appear to have a standard, or if it does, does not use it
consistently
https://www.militaryfactory.com/dictionary/military-terms-defined.asp?term_id=2948 –Service member
https://www.militaryfactory.com/dictionary/military-terms-defined.asp?term_id=439 –Service member
https://www.militaryfactory.com/ships/detail.asp?ship_id=USS-Cole-DDG67 –service member
https://www.militaryfactory.com/5-star-generals.asp -service member
https://dod.defense.gov/News/Article/Article/1573240/dod-announces-policy-change-on-transfer-of-post-911-gi-bill-benefits/
-service member
Outside VA and DOD
•Paralyzed Veterans of America https://www.pva.org/veterans-employment
•Today’s Military https://www.todaysmilitary.com/joining/types-of-military-service
•Tricare https://www.tricare.mil/Plans/Eligibility/ADSMandFamilies
•USA.gov https://www.usa.gov/military-personnel-and-installations
•Move.mil https://move.mil/moving-guide
VBA points to OPIA “service member” page
A more modern, standardized, and plain language direction aligned
with VA’s Digital Modernization Strategy
Pre-Decisional / For Internal Discussion Only
•service members –lowercase, two words [no change but clarify for VA.gov]
•Veterans –capitalized [no change]
•family members –lowercase [no change]
•spouses, dependents, survivors (and other family beneficiary
terminology) –lowercase [no change]
•caregivers –lowercase [no change]
•health care –lowercase, two words [no change]
Exception: In branded names (such as the official names of VAMCs, forms, programs, etc.), defer to the
branded style.
Using words consistently inspires trust and
confidence in our customers.
Pre-Decisional / For Internal Discussion Only
Pre-Decisional / For Internal Discussion Only
