Whirlpool Installation And Operation Manual WHES60 English

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Model WHES60

How to install, operate
and maintain your Demand
Controlled Water Softener
PRODUCT AND WARRANTY
REGISTRATION
Register your product
online to validate and
extend your warranty.
See warranty page for
details.

www.whirlpoolwatersolutions.com
If you have any questions or concerns when
installing, operating or maintaining your water
softener, call our toll free number:
or visit

1-866-986-3223

whirlpoolwatersolutions.com

When you call, please be prepared to provide
the model and serial number of your product,
found on the rating decal, located on
the back of the controller’s top cover.

System tested and certified by NSF International
against NSF/ANSI Standard 44
for hardness reduction and efficiency,
and certified to NSF/ANSI Standard 372.
Manufactured and warranted by
Ecodyne Water Systems
1890 Woodlane Drive
Woodbury, MN 55125

Installation and Operation Manual

7368629 (Rev. A 9/25/17)

TABLE OF CONTENTS

Page
Specifications & Performance Claims . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Water Softener Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Before You Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Inspect Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Water Conditioning Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Installation Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11
Programming the Water Softener . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-13
Customizing Features / Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-16
Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-17
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18-19
Exploded View & Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-23
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Dimensions
INLET

OUTLET

3-3/4”

14”

INLET OUTLET

64”

55-1/2”

13”
DIA.

18”
DIA.

39”

FIG. 1
2

Specifications & Performance Claims

This model is efficiency rated. The efficiency rating is valid only at the minimum salt dose and rated service flow.
The softener has a demand initiated regeneration (D.I.R.) feature that complies with specific performance specifications intended to minimize the amount of regenerant brine and water used in its operation.

This softener has a rated softener efficiency of not less than 3,350 grains of total hardness exchange per pound of
salt (based on sodium chloride) and shall not deliver more salt than its listed rating or be operated at a sustained
maximum service flow rate greater than its listed rating. This softener has been proven to deliver soft water for at
least ten continuous minutes at the rated service flow rate. The rated salt efficiency is measured by laboratory tests
described in NSF/ANSI Standard 44. These tests represent the maximum possible efficiency that the system can
achieve. Operational efficiency is the actual efficiency after the system has been installed. It is typically less than
the rated efficiency, due to individual application factors including water hardness, water usage, and other contaminants that reduce a softener's capacity.
Model WHES60

Model Code

LL60

Rated Softening Capacity (Grains @ Salt Dose)
Rated Efficiency (Grains/Pound of Salt @ Minimum Salt Dose)
Water Used During Regeneration @ Minimum Salt Dose

Total Water Used Per Regeneration @ Maximum Salt Dose
Rated Service Flow Rate

Amount of High Capacity Ion Exchange Resin
Pressure Drop at Rated Service Flow
Water Supply Max. Hardness

17,800 @ 3.5 lbs.
47,600 @ 13.2 lbs.
60,200 @ 22.7 lbs.
5,080 @ 3.5 lbs.

5.0 gal. / 1,000 grains
87.4 gallons
10 gpm

1.67 cu. ft.
8.7 psig

120 gpg

Water Supply Max. Clear Water Iron

Water Pressure Limits (minimum / maximum)

Water Temperature Limits (minimum / maximum)
Minimum Water Supply Flow Rate
Intermittent Flow @ 30 PSI

16 ppm*

20 - 125 psi
40 - 120 °F
3 gpm

21 gpm**

Maximum Drain Flow Rate

2.0 gpm

Salt Storage Capacity

200 lbs.

*Capacity to reduce clear water iron is substantiated by laboratory test data. State of Wisconsin
requires additional treatment if water supply contains clear water iron exceeding 5 ppm.

**Intermittent flow rate does not represent the maximum service flow rate used for detemining
the softener’s rated capacity and efficiency. Continuous operation at flow rates greater than
the service flow rate may affect capacity and efficiency performance.
This system conforms to NSF/ANSI 44 for the specific performance claims as verified and
substantiated by test data.

Variable Salt Dose: The salt dose is selected by the electronic controls at regeneration time
based on the amount needed.

Questions? Call Toll Free 1-866-986-3223 or visit whirlpoolwatersolutions.com
When you call, please be prepared to provide the model and serial number,
found on the rating decal, located on the back of the controller’s top cover.
3

Water Softener Safety

Your safety and the safety of others are very important.

We have provided many safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING”
These words mean:
You can be killed or seriously injured if you don’t
immediately follow instructions.

You can be killed or seriously injured if you don’t
follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell
you what can happen if the instructions are not followed.
In the state of Massachusetts: The Commonwealth of Massachusetts plumbing code 248-CMR shall
be adhered to. A licensed plumber shall be used for this installation.
In the state of California: You must turn the Salt Efficiency Feature setting to ON. This may initiate
more frequent recharges. However, it will operate at 4,000 grains per pound of salt or higher. To turn
on the Salt Efficiency Feature, follow the instructions in the “Salt Efficiency” section of this manual.

Before You Start

= The water softener requires a minimum water flow of 3 gallons per minute at the inlet. Maximum allowable inlet
water pressure is 125 psi. If daytime pressure is over 80 psi, nighttime pressure may exceed the maximum. Use
a pressure reducing valve if necessary (Adding a pressure reducing valve may reduce the flow). If your home is
equipped with a back flow preventer, an expansion tank must be installed in accordance with local codes and
laws.
= The water softener works on 24V DC electrical power, supplied by a direct plug-in power supply (included). Be
sure to use the included power supply and plug it into a nominal 120V, 60 Hz household outlet that is in a dry
location only, grounded and properly protected by an overcurrent device such as a circuit breaker or fuse.

= Do not use this system to treat water that is microbiologically unsafe or of unknown quality without adequate disinfection upstream or downstream of the system.

European Directive 2002/96/EC requires all electrical and electronic equipment to be disposed of according to Waste Electrical and Electronic Equipment (WEEE) requirements. This directive or similar laws are
in place nationally and can vary from region to region. Please refer to your state and local laws for proper
disposal of this equipment.

Do not return the water softener to store.

If you have any questions, or there are missing parts or damage, please call Toll Free 1-866-986-3223
or visit www.whirlpoolwatersolutions.com

When you call, please be prepared to provide the model and serial number, found on the rating decal,
located on the back of the controller’s top cover.
4

Inspect Shipment

The parts required to assemble and install the water
softener are included with the unit. Thoroughly check
the water softener for possible shipping damage and
parts loss. Also inspect and note any damage to the
shipping carton.

Remove and discard (or recycle) all packing materials.
To avoid loss of small parts, we suggest you keep the
small parts in the parts bag until you are ready to use
them.

Packing List

Bypass Valve

Hose Clamps

IRON

Drain Hose

Adaptor
Elbow

Grommet

O-rings

Water Conditioning Information

FIG. 2

immediately when drawn from a faucet because it has
oxidized before reaching the home. It appears as
small cloudy yellow, orange, or reddish suspended
particles. After the water stands for a period of time,
the particles settle to the bottom of the container.
Generally these irons are removed from water by filtration. Chlorination is also recommended for bacterial
iron.

Iron in water can cause stains on clothing and plumbing fixtures. It can negatively affect the taste of food,
drinking water, and other beverages. Iron in water is
measured in parts per million (ppm). The total* ppm of
iron, and type or types*, is determined by chemical
analysis. Four different types of iron in water are:
=
=
=
=

Installation
Adaptors

Clips

Ferrous (clear water) iron
Ferric (red water) iron
Bacterial and organically bound iron
Colloidal and inorganically bound iron (ferrous or
ferric)

Colloidal and inorganically bound iron is of ferric or ferrous form that will not filter or exchange out of water.
This water softener will not remove colloidal iron. In
some instances, treatment may improve colloidal iron
water. Colloidal iron water usually has a yellow
appearance when drawn. After standing for several
hours, the color persists and the iron does not settle,
but remains suspended in the water.

Ferrous (clear water) iron is soluble and dissolves in
water. This water softener will reduce moderate
amounts of this type of iron (see specifications).**
Ferrous (clear water) iron is usually detected by taking
a sample of water in a clear bottle or glass.
Immediately after taking, the sample is clear. As the
water sample stands, it gradually clouds and turns
slightly yellow or brown as air oxidizes the iron. This
usually occurs in 15 to 30 minutes.

SEDIMENT

Sediment is fine, foreign material particles suspended
in water. This water softener will not remove sediment. This material is most often clay or silt. Extreme
amounts of sediment may give the water a cloudy
appearance. A sediment filter installed upstream of
the water softener normally corrects this situation.

When using the softener to reduce Ferrous (clear
water) iron, add 5 grains to the hardness setting for
every 1 ppm of Ferrous (clear water) iron. See "Set
Water Hardness Number" section.

* Water may contain one or more of the four types of
iron and any combination of these. Total iron is the
sum of the contents.

Ferric (red water), and bacterial and organically bound
irons are insoluble. This water softener will not
remove ferric or bacterial iron. This iron is visible

** Capacity to reduce clear water iron is substantiated
by laboratory test data.
5

Installation Requirements

LOCATION REQUIREMENTS

PLUMBING CODES

Consider all of the following when selecting an installation location for the water softener.

All plumbing must be completed in accordance with
national, state and local plumbing codes.

= Do not locate the water softener where freezing
temperatures occur. Do not attempt to treat water
over 120ºF. Freezing temperatures or hot water
damage voids the warranty.

In the state of Massachusetts: The Commonwealth
of Massachusetts plumbing code 248-CMR shall
be adhered to. A licensed plumber shall be used
for this installation.

= To condition all water in the home, install the water
softener close to the water supply inlet, and
upstream of all other plumbing connections, except
outside water pipes. Outside faucets should remain
on hard water to avoid wasting conditioned water
and salt.

AIR GAP REQUIREMENTS

A drain is needed for regeneration water (See Figure
3). A floor drain, close to the water softener, is preferred. A laundry tub, standpipe, etc. are other drain
options. Secure valve drain hose in place. Leave an
air gap of 1-1/2” between the end of the hose and the
drain. This gap is needed to prevent backflow of
sewer water into the water softener. Do not put the
end of the drain hose into the drain.

= A nearby drain is needed to carry away regeneration discharge (drain) water. Use a floor drain,
laundry tub, sump, standpipe, or other options
(check your local codes). See "Air Gap
Requirements" and "Valve Drain Requirements"
sections.

= The water softener works on 24V DC electrical
power, supplied by a direct plug-in power supply
(included). Provide nearby a 120V, 60 Hz electrical
outlet in accordance with NEC and local codes.

Drain
Hose

1-1/2”
air gap

= Always install the water softener between the water
inlet and water heater. Any other installed water
conditioning equipment should be installed between
the water inlet and water softener (See Figure 4
below).
= Avoid installing in direct sunlight. Excessive sun
heat may cause distortion or other damage to nonmetallic parts.

Drain
Hose

1-1/2”
air gap

FLOOR DRAIN

STANDPIPE

1-1/2”
air gap

LAUNDRY TUB

THE PROPER ORDER TO INSTALL WATER TREATMENT EQUIPMENT
Cold Water
to House

Untreated Water to
Outside Faucets

Hot Water
to House

FIG. 3

City Water Supply

Optional
Sediment
Filter
Water
Heater

Drain
Hose

Pressure
Tank

Well Water Supply

Water
Softener

Well
Pump

FIG. 4

Installation Requirements

VALVE DRAIN REQUIREMENTS

1/4” NPT
Thread Barbs for 3/8”
I.D. Tubing

Using the flexible drain hose (included), measure and
cut to the length needed. Flexible drain hose is not
allowed in all localities (check your plumbing codes). If
local codes do not allow use of a flexible drain hose, a
rigid valve drain run must be used. Purchase a compression fitting (1/4 NPT x 1/2 in. minimum tube) and
1/2" tubing from your local hardware store. Plumb a
rigid drain as needed (See Figure 6).

Hose Clamp

Drain Hose

FIG. 5

NOTE: Make the valve drain line as short and direct
as possible.

Clip

1/4 NPT
Threads

Barbs

Cut barbs from drain fitting (pull clip to remove
fitting from valve)

Electrical Shock Hazard
Prior to installation on metallic plumbing,
securely install two grounding clamps and a
#4 copper wire per installation instructions.
Failure to follow these instructions can result
in death or electrical shock.

INLET / OUTLET PLUMBING OPTIONS

Compression Fitting.
1/4 NPT x 1/2” O.D.
Tube (not included)

1/2” Outside Dia.
Copper Tube
(not included)

FIG. 6

SINGLE BYPASS VALVE

Always install either a single bypass valve (provided),
as shown in Figure 7, or, if desired, parts for a 3 valve
bypass system (not included) can be purchased and
assembled, as shown in Figure 8. Bypass valves
allow you to turn off water to the softener for maintenance if needed, but still have water in house pipes.

Pull out for “Service”
(Soft water)
Push in for
“Bypass”

Pipe fittings must be 3/4” minimum.

FIG. 7

Use:

=
=
=
=
=

Copper pipe
Threaded pipe
PEX (Crosslinked Polyethylene) pipe
CPVC plastic pipe
Other pipe approved for use with potable water

3 VALVE BYPASS

IMPORTANT: Do not solder with plumbing attached to
installation adaptors and single bypass
valve. Soldering heat will damage the
adaptors and valve.

Bypass
Valve

Outlet
Valve

From Water
Softener

Inlet
Valve
To Water
Softener

FIG. 8

Installation Instructions
TYPICAL INSTALLATION

To Outside
Faucets

Hard Water

r Pipe
Main Wate

Conditioned
Water
Clips

Water Softener
Valve

To
Controller
Plug-in
Power
Supply

1” NPT Sweat
Adaptor (not
included)

Outlet

Valve Drain
Elbow

Inlet

Valve Drain
Hose*

Lubricated
O-ring

Overflow
Drain Elbow

Salt Storage
Tank Overflow
Hose*
*Do not connect the
water softener valve drain
tubing to the salt storage
tank overflow hose.

Pipe

Secure Valve Drain Hose
in place over Floor Drain

Floor Drain

1-1/2”
air gap

TURN OFF WATER SUPPLY

1” NPT
Threaded
Adaptor

O-ring

Single
Bypass Valve

NOTE: See “Air Gap Requirements” section.

NOTE: Water Softener shown with Salt Lid and
Top Cover removed

FIG. 9

1. Move the water softener into the desired location.
Set it on a solid, level surface.

1. Close the main water supply valve, located near the
well pump or water meter.

IMPORTANT: Do not place shims directly under the
salt storage tank to level the softener.
The weight of the tank, when full of
water and salt, may cause the tank to
fracture at the shim.

2. Open all faucets to drain all water from house pipes.

NOTE: Be sure not to drain water from the water
heater, as damage to the water heater elements could result.

2. Visually check and remove any debris from the
water softener valve inlet and outlet ports.

MOVE THE WATER SOFTENER INTO PLACE

3. Make sure the turbine assembly spins freely in the
"out" port of the valve.

4. If not already done, put a light coating of silicone
grease on the single bypass valve o-rings.

Excessive Weight Hazard

5. Push the single bypass valve into the softener valve
as far as it will go. Snap the two large holding clips
into place, from the top down as shown in Figures
11 & 12.

Use two or more people to move and install
water softener.
Failure to do so can result in back or other
injury.

IMPORTANT: Be sure the clips snap firmly into place
so the single bypass valve will not pull
out.
8

Installation Instructions

GROUNDING INFORMATION
(for Installations on Metal Pipe)

The house main incoming water pipe is often used to
ground electrical outlets in the home. Grounding protects you from electrical shock. Installing the water
softener with a plastic bypass valve will break this
ground. Before beginning installation, purchase and
securely install two grounding clamps and a #4 copper
wire across the location where the softener will be,
tightly clamping it at both ends, as shown in Figure 10.

NOTE: Check local plumbing and electrical codes for
proper installation of the ground wire. The
installation must conform to them. In
Massachusetts, plumbing codes of
Massachusetts shall be conformed to.
Consult with your licensed plumber.

Ground Wire
(not included)

Clamp
(2 - not included)

FIG. 10
Clip
Channel

Single Bypass Valve

FIG. 11

Clip

CORRECT ASSEMBLY

Outside diameter
of water softener
valve inlet & outlet

Outside diameter
of clip channel on
single bypass valve

FIG. 12

NOTE: Be sure all 3 tabs of the clip go through the matching
holes on the water softener valve inlet or outlet, and
fully into the channel on the single bypass valve.
Make sure that the tabs are fully seated.

Secure the unit with its inlet/outlet
plumbing connections to a wall or
other rigid surface to prevent tipping.
9

FIG. 13

Installation Instructions

COMPLETE INLET AND OUTLET PLUMBING

CONNECT BRINE TUBING

Measure, cut, and loosely assemble pipe and fittings
from the main water pipe to the inlet and outlet ports of
the water softener valve. Be sure to keep fittings fully
together, and pipes squared and straight.

Route the brine tubing out, through the largest hole in
the salt storage tank sidewall. Connect the tubing to
the nozzle/venturi housing, as shown in Figure 14,
using a ferrule nut. Tighten the nut by hand. Then,
using a wrench or pliers, tighten it a half turn more.

NOTE: Inlet and outlet are marked on the water softener valve. Trace the water flow direction to
be sure hard water is to inlet.

INSTALL SALT STORAGE TANK OVERFLOW
ELBOW AND HOSE

Be sure hard water supply pipe goes to the water softener valve inlet side.

1. Install the brine tank overflow grommet and elbow in
the 13/16” diameter hole in the salt storage tank
sidewell.

IMPORTANT: Be sure to fit, align and support all
plumbing to prevent putting stress on
the water softener valve inlet and outlet.
Stress from misaligned or unsupported
plumbing may cause damage to the
valve.

NOTE: The brine tank overflow elbow accepts either
1/2” or 3/8” I.D. hose.

2. Measure, cut to needed length and connect the 3/8"
drain line (provided) to the salt storage tank overflow elbow and secure in place with a hose clamp.

Complete the inlet and outlet plumbing for the type of
pipe you will be using. Secure the unit with its
inlet/outlet plumbing connections to a wall or other
rigid surface to prevent tipping (See Figure 13 on the
previous page).

3. Route the hose to the floor drain, or other suitable
drain point no higher than the drain fitting on the salt
storage tank (This is a gravity drain). If the tank
overfills with water, the excess water flows to the
drain point. Cut the drain line to the desired length
and route it neatly out of the way.

INSTALL VALVE DRAIN HOSE

1. Measure, cut to needed length and connect the 3/8"
drain line (provided) to the water softener valve
drain fitting. Use a hose clamp to hold the hose in
place.

IMPORTANT: For proper operation of the water softener, do not connect the water softener
valve drain tubing to the salt storage
tank overflow hose.

NOTE: Make the valve drain line as short and direct
as possible.
IMPORTANT: If codes require a rigid drain line see
“Valve Drain requirements" section.

2. Route the drain hose or copper tubing to the floor
drain. Secure drain hose. This will prevent “whipping'' during regenerations. See “Air Gap
Requirements" section.

Nozzle/
Venturi

Ferrule
Nut

Brine
Valve
Tubing
Brinewell

Grommet

Drain
Elbow

Overflow
Drain
Hose

To
Floor
Drain

FIG. 14

TEST FOR LEAKS

Installation Instructions

ADD WATER AND SALT TO THE SALT
STORAGE TANK

To prevent air pressure in the water softener and
plumbing system, complete the following steps in
order:

1. Fully open two or more softened cold water faucets
close to the water softener, located downstream
from the water softener.

Excessive Weight Hazard

Use two or more people to move and lift salt
bags.
Failure to do so can result in back or other
injury.

2. Place the bypass valve (single or 3 valve) into the
"bypass" position. See Figures 7 & 8 on Page 7.
3. Slowly open the main water supply valve. Run
water until there is a steady flow from the opened
faucets, with no air bubbles.

1. Using a container, add about three gallons of clean
water into the salt storage tank.

4. Place bypass valve(s) in "service" or soft water position as follows:

2. Add salt to the storage tank. Use nugget, pellet or
coarse solar salts with less than 1% impurities.

= Single bypass valve: Slowly move the valve stem
toward "service," pausing several times to allow
the water softener to fill with water.

PLUG IN THE POWER SUPPLY

= 3 valve bypass: Fully close the bypass valve and
open the outlet valve. Slowly open the inlet
valve, pausing several times to allow the water
softener to fill with water.

During installation, the water softener wiring may be
moved or jostled from place. Be sure all leadwire connectors are secure on the back of the electronic board
and be sure all wiring is away from the valve gear and
motor area, which rotates during regenerations.

5. After about three minutes, open a hot water faucet
until there is a steady flow and there are no air bubbles, then close this faucet.

1. Plug the power supply into an electrical outlet that is
not controlled by a switch.

6. Close all cold water faucets and check for leaks at
the plumbing connections that you made.

NOTE: The water heater is filled with hard water and,
as hot water is used, it will refill with conditioned water. In a few days, the hot water will
be fully conditioned. To have fully conditioned
hot water immediately, wait until the initial
recharge is over. Then, drain the water heater
(following instructions for water heater) until
water runs cold.

7. Check for leaks around clips at softener’s inlet and
outlet. If a leak occurs at a clip, depressurize the
plumbing (turn off the water supply and open
faucets) before removing clip. When removing clips
at the softener’s inlet or outlet, push the single
bypass valve body toward the softener (See Figure
15). Improper removal may damage clips. Do not
reinstall damaged clips.

SANITIZE THE WATER SOFTENER /
SANITIZE AFTER SERVICE

1. Open salt lid, remove the brinewell cover and pour
about 3 oz. (6 tablespoons) of household bleach
into the softener brinewell. Replace the brinewell
cover.

If removing
clips...

2 Make sure the bypass valve(s) is in the “service”
(open) position.
3 Start a recharge (regeneration).
See “Start a Recharge” on Page 13.

...depressurize the
plumbing, then push
Bypass Valve body
toward softener

4. After the recharge has completed, fully open a cold
water faucet, downstream from the softener, and
allow 50 gallons of water to pass through the system. This should take at least 20 minutes. Close
the faucet.

FIG. 15
11

Programming the Water Softener
RECHARGE button
Display

UP button

PROGRAM button

PRESS TO SCHEDULE
HOLD TO START

RECHARGE
PROGRAM

DATA

DOWN button
DATA button

FIG. 16
PROGRAM THE SOFTENER

SET WATER HARDNESS NUMBER

1. Press the PROGRAM button once again to display
a flashing “25” and the word “HARDNESS”.

When the power supply is plugged into the electrical
outlet, the model code (LL60) and a test number
(example: J3.8), are briefly shown in the display.
Then the words “PRESENT TIME” appear and 12:00
PM begins to flash.

SET TIME OF DAY

If the words “PRESENT TIME" do not show in the display, press the PROGRAM button until they do.

FIG. 18

1. Press the r UP or s DOWN buttons to set the
present time. Up moves the display ahead; down
sets the time back. Be sure AM or PM is correct.

2. Press the r UP or s DOWN buttons to set your
water’s hardness number.

NOTE: If your water supply contains iron, compensate for it by adding to the water hardness
number. For example, assume your water is
20 gpg hard and contains 2 ppm iron. Add 5
to the hardness number for each 1 ppm of
iron. In this example, you would use 30 for
your hardness number.

20 gpg hardness
2 ppm iron x 5 = 10 +10
(times)
30 HARDNESS NUMBER

FIG. 17

NOTE: Press buttons and quickly release to slowly
advance the display. Hold the buttons down
for fast advance.

3. Press the PROGRAM button once again to return
to normal operating display.

continued on next page

Programming the
Water Softener

Customizing
Features / Options

RECHARGE NOW

The RECHARGE button is used to initiate an immediate recharge.

START A RECHARGE

1. Press and hold the RECHARGE button until the
words “RECHARGE NOW" flash in the display.

FIG. 19

1. Press the RECHARGE button and hold for three
seconds, until “RECHARGE” begins to flash in the
display, starting a recharge. This recharge draws
the sanitizing bleach into and through the water
softener. Any air remaining in the water softener is
purged to the drain. During this time, periodically
check for leaks.

RECHARGE NOW initiated

FIG. 20

The softener enters the fill cycle of regeneration right
away. “RECHARGE NOW” will flash during the
regeneration. When completed, full water conditioning capacity is restored.

NOTE: As with all other water system applications,
leaks may occur. Leaks may not be immediately apparent. Recheck for leaks 24 hours
after first recharge cycle is complete.

NOTE: Avoid using hot water while the softener is
regenerating, because the water heater will
refill with bypass hard water.

POWER OUTAGE MEMORY

If electrical power to the water softener is lost, “memory'' built into the timer circuitry will keep all settings
for several hours. While the power is out, the display
is blank and the water softener will not regenerate.
When electrical power is restored, the following will
occur:

RECHARGE TONIGHT

If you do not want to start an immediate recharge, but
would like to schedule an extra recharge at the next
preset recharge time, do the following:
1. Press and release (do not hold) the RECHARGE
button.

Reset the present time only if the display is flashing.
The HARDNESS and RECHARGE TIME never
require resetting unless a change is desired. Even if
the clock is incorrect after a long power outage, the
softener operates as it should to keep your water soft.
However, regenerations may occur at the wrong time
of day until you reset the clock to the correct time of
day.
NOTE: If the water softener was regenerating when
power was lost, it will now finish the cycle.

RECHARGE TONIGHT initiated

FIG. 21

The words “RECHARGE TONIGHT" flash in the display, and the softener will recharge at the next
recharge time. The words “RECHARGE NOW" will
flash during the regeneration. When completed, full
water conditioning capacity is restored.

Customizing Features / Options

DATA DISPLAYS

SET RECHARGE (REGENERATION) TIME

With repeated presses of the DATA button, you can obtain operational information about your water softener.

1. Press the PROGRAM button and hold for three
seconds, until a flashing “2:00AM” and the words
“RECHARGE TIME” are displayed. This is a good
time for the recharge to start in most households,
because water is not in use.

Capacity (remaining)

This is the percentage of
water softening capacity
remaining. Immediately
after a regeneration, 100%
shows. Then, as water is
used, the percentage
decreases until the next
regeneration. During
regenerations, the percenFIG. 22
tage increments upward.
NOTE: Zero (0%) shows until after the first regeneration begins, after connecting to electrical power.

FIG. 26

2. If you want to change the recharge start time,
press the r UP or s DOWN buttons until the
desired time shows. Be sure AM or PM is correct.

Flow Rate, GPM*

When using soft water,
this display shows the gallons per minute flow rate
passing through the softener. Zero shows if water
is not in use.

Gallons* Today

3. Press the PROGRAM button four times to return to
the normal run display (See Fig. 19).

MAXIMUM DAYS BETWEEN REGENERATIONS

The water softener automatically controls regeneration frequency. This provides the greatest operating
efficiency and, under most conditions, this feature
should be left in this automatic mode. However, you
may modify this feature if you want to force a regeneration every set number of days. For example, if
your water supply contains clear water iron, you may
want the softener to regenerate every few days to
keep the resin bed clean. The maximum days
between recharges may be set from 1 to 15 days, as
follows:

FIG. 23

Each day, beginning at
midnight, the timer keeps
a running count of the
total gallons of water
passing through the softener.

Average Daily
Gallons*

The figure displayed is the
average gallons of water
used by the household
each day, over the past
seven day period.

NOTE: The softener will recharge on its own if needed, even if it is before the set number of days.

FIG. 24

1. Press the PROGRAM button and hold for three
seconds, until the “Recharge Time” screen (Figure
26) is displayed.

2. Once in this display, press the PROGRAM button
again and the display in Figure 27 is shown.

FIG. 25

*If preferred, you can set the timer to show the reading in liters instead of gallons. If gallons today, or
average daily gallons exceeds 1999, a (x 10) indicator appears. This means you must multiply the number shown times 10.

FIG. 27

Customizing Features / Options
HEAVY DUTY BACKWASH

3. Press the r UP or s DOWN buttons to set the
number of days.
4. Press the PROGRAM button three times to return
to the normal time of day screen.

When set to ON, the backwash cycle of regeneration
will be 22 minutes long instead of the normal 15
minute length. This is beneficial on some water supplies high in iron or sediment content. To conserve
water, when this softener is installed on clean water
supplies, be sure OFF is set.

SALT EFFICIENCY

When this feature is ON, the water softener will operate at salt efficiencies of 4000 grains of hardness per
pound of salt or higher (May recharge more often
using smaller salt dosage and less water). The softener is shipped with this feature set OFF.

1. Press the PROGRAM button and hold for three
seconds, until the “Recharge Time” screen (Figure
26) is displayed.

2. Once in this display, press the PROGRAM button
three times and the “Heavy Backwash” screen
(Figure 29) is displayed.

1. Press the PROGRAM button and hold for three
seconds, until the “Recharge Time” screen (Figure
26) is displayed.
2. Once in this display, press the PROGRAM button
twice and the display in Figure 28 is shown.

Efficiency
icon

3. Press the
OFF.

FIG. 28

FIG. 29

r UP or s DOWN buttons to set ON or

4. Press the PROGRAM button once again to return
to the normal run display.

3. Press the r UP or s DOWN buttons to set ON or
OFF. When set to ON, the efficiency icon will be
displayed in the lower left hand corner of the normal run display.

MODEL CODE

The model code is factory set at assembly and testing.
The model code should never require resetting, but to
check, or to set if previously omitted, follow the steps
below.

4. Press the PROGRAM button twice to return to the
normal run display.

1. Press the PROGRAM button and hold for three
seconds, until the “Recharge Time” screen (Figure
26) is displayed.

In the state of California: You must turn the Salt
Efficiency Feature ON. This may initiate more
frequent recharges. However, it will operate at
4,000 grains per pound of salt or higher.

2. Again, press the PROGRAM button and hold for
three seconds. Either “- - - -” or the previously set
code “LL60” will appear.

FIG. 30

3. Use the r UP or s DOWN buttons to select the
correct model code (LL60).

4. Press the PROGRAM button three times to return
to the normal time of day screen.

Customizing Features / Options

12 OR 24 HOUR CLOCK

4. Press the r UP or
time format.

All time displays are shown in standard clock time
(AM and PM) at the 12 hour default setting. If 24
hour clock displays are desired, follow steps below:

s DOWN buttons to select the

5. Press the PROGRAM button twice to return to the
normal time of day screen.

1. Press the PROGRAM button and hold for three
seconds, until the “Recharge Time” screen (Figure
31) is displayed.

GALLONS OR LITERS

All water flow rate and usage displays are in gallons
with the default “GALS” setting. If reset to “LITER”,
the same displays are shown in liters.

1. Press the PROGRAM button and hold for three
seconds, until the “Recharge Time” screen (Figure
31) is displayed.

2. Again, press the PROGRAM button and hold
for three seconds, until
the model code screen
(Figure 32) is displayed.

2. Again, press the PROGRAM button and hold for
three seconds, until the model code screen (Figure
32) is displayed.

FIG. 31

3. Once in this display,
press the PROGRAM
button again and one of
the two displays in
Figure 33 is shown.

3. Once in this display, press the PROGRAM button
twice and one of the two displays in Figure 34 is
shown.

FIG. 32
4. Press the r UP or
gallons or liters.

FIG. 34

s DOWN buttons to select

5. Press the PROGRAM button once again to return
to the normal time of day screen.

FIG. 33

Routine Maintenance

WATER SOFTENER CLEANSER

The manufacturer recommends that you use
Whirlpool® WHE-WSC Water Softener Cleanser, as
directed, every four months.

until “RECHARGE” begins to flash in the display.
This manual recharge will take about two hours. If
taste, odor, or discoloration are detected in the water,
manually recharge the softener again, then run a cold
water faucet immediately downstream of the softener
until water tastes, smells and appears normal.

Lift the brinewell cover and pour in the entire 16 oz.
bottle of Whirlpool® Water Softener Cleanser. Press
the RECHARGE button and hold for three seconds,
16

ADDING SALT

Routine Maintenance

CLEANING THE NOZZLE & VENTURI

Lift the salt lid and check the salt storage level frequently. If the water softener uses all the salt before
you refill it, you will experience hard water. Until you
have established a refilling routine, check the salt
every two or three weeks. Always add if less than 1/4
full. Be sure the brinewell cover is on.
NOTE: If using potassium chloride (KCl), do not fill the
tank more than halfway.
NOTE: In humid areas, it is best to keep the salt storage level lower, and to refill more often to
avoid salt “bridging”.
Recommended Salt: Nugget, pellet or coarse solar
salts with less than 1% impurities.
Salt Not Recommended: Rock salt, high in impurities,
block, granulated, table, ice melting, ice cream making
salts, etc.

A clean nozzle & venturi (See Figure 36) is a necessity
for the water softener to work properly. This small
component creates the suction to move brine from the
brine tank, into the resin tank. If it should become
plugged with sand, silt, dirt, etc., the water softener will
not work, and hard water will result.

Sometimes, a hard crust or salt “bridge” forms in the
brine tank. It is usually caused by high humidity or the
wrong kind of salt. When the salt “bridges,” an empty
space forms between the water and the salt. Then,
salt will not dissolve in the water to make brine.
Without brine, the resin bed is not recharged and hard
water will result.
If the storage tank is full of salt, it is difficult to tell if
you have a salt bridge. A bridge may be underneath
loose salt. Take a broom handle, or like tool, and hold
it next to the water softener. Measure the distance
from the floor to the rim of the water softener. Then,
gently push the broom handle straight down into the
salt. If a hard object is felt before the pencil mark is
even with the top, it is most likely a salt bridge. Gently
push into the bridge in several places to break it. Do
not use any sharp or pointed objects as you may
puncture the brine tank. Do not try to break the salt
bridge by pounding on the outside of the salt tank.
You may damage the tank.

*Install with lettered
side up, concave
side down.

Cap

O-ring Seal

Screen Support
Screen

Nozzle & Venturi Disc
Gasket
*Flow Plug (HVDC)

Ferrule
Nut

IMPORTANT: Be sure small hole in the gasket is centered directly over the small hole in the nozzle & venturi housing. Be sure the numbers are facing up

FIG. 36

To get access to the nozzle & venturi, remove the
water softener’s top cover. Put the bypass valve(s)
into the bypass position. Be sure the water softener is
in soft water (service) cycle (no water pressure at nozzle & venturi). Then, holding the nozzle & venturi
housing with one hand, unscrew the cap. Do not lose
the o-ring seal. Lift out the screen support and screen.
Then, remove the nozzle & venturi disc, gasket and
flow plug(s). Wash the parts in warm, soapy water
and rinse in fresh water. Be sure to clean both the top
and bottom of the nozzle & venturi disc. If needed,
use a small brush to remove iron or dirt. Do not
scratch, misshape, etc., surfaces of the nozzle & venturi.
Gently replace all parts in the correct order. Lubricate
the o-ring seal with silicone grease and locate in place.
Install and tighten the cap by hand, while supporting
the housing. Overtightening may break the cap or
housing. Put the bypass valve(s) into service (soft
water) position.
Recharge the softener to reduce water level in the
tank. This will also assure that the softener is completely recharged and ready to provide softened water
again. Check the water level in the tank by looking
down the brinewell. If the water level does not drop
after a recharge, the problem has not been resolved.
Call 1-866-986-3223.

Broom
Handle
1” - 2”
Pencil Mark

Salt

Salt Bridge

Water Level

FIG. 35

Cone Screen

Housing

BREAKING A SALT BRIDGE

Push Tool into
Salt Bridge
to Break

*Flow Plug

Troubleshooting

AUTOMATIC ELECTRONIC DIAGNOSTICS

This water softener has a self-diagnostic function for
the electrical system (except input power and/or water
meter). The water softener monitors electronic components and circuits for correct operation. If a malfunction occurs, an error code appears in the display.

Switch is closed
(Cam rotating)

FIG. 37

Valve
Position

Turbine
Count

Minutes of Cycle
Remaining

Switch is open
(Cam not rotating)

FIG. 38

2. The 3 digits under WATER MANAGEMENT SYSTEM indicate water meter operation as follows:

While an error code appears in the display, all buttons
are inoperable except the PROGRAM button. PROGRAM remains operational so the service person can
perform the Manual Advance Diagnostics, see below,
to further isolate the problem.

000 (steady) = Soft water not in use, and no flow
through the meter.

Open a nearby soft water faucet.

000 to 140 (continual) = Repeats for each gallon
of water passing through
the meter.

Procedure for removing error code from display:
1. Unplug power supply from electrical outlet.

3. Symbols in the display indicate POSITION switch
operation (See Figure 38).

2. Correct problem.

3. Plug power supply back in.

4. Use the RECHARGE button to manually advance
the valve into each cycle and check correct switch
operation.

4. Wait 8 minutes. The error code will return if
the problem was not corrected.

NOTE: Be sure water is in contact with the salt, and
not separated by a salt bridge (See "Breaking
A Salt Bridge" section).

MANUAL ADVANCE DIAGNOSTICS

Use the following procedures to advance the water
softener through the regeneration cycles to check
operation.

5. Press the DATA button again. The following information is available and may be beneficial for various reasons. This information is retained by the
computer from the first time electrical power is
applied to the face plate.

Lift off the salt lid, remove the top cover by unlocking
the tabs in the back and rocking forward, to observe
cam and switch operation during valve rotation.

a. The top half of the
display shows the
total number of
recharges since the
timer was connected
to electrical power.

1. Press and hold the DATA button for 3 seconds until
one of the two displays in Figure 38 is shown, then
release. The number in the top part of the display,
after “dY”, is days since the last recharge.

NOTE: If the softener is in the middle of a regeneration, the top part of the display shows the
cycle of regeneration, and minutes of the
cycle remaining. If two cycle names are flashing, the valve is in transition between the
cycles.

b. The bottom half of
the display shows the
number of days since
FIG. 39
the timer was connected to electrical power. If over 1999 days, a
(x 10) indicator shows, meaning you must multiply the number shown times 10.

6. Press DATA once again to return to the normal
time of day screen.
18

Troubleshooting

RESETTING TO FACTORY DEFAULTS

2. After observing fill, press the RECHARGE button to
move the softener’s valve into the brine position. A
slow flow of water to the drain will begin. Verify
brine draw from the brine tank by shining a flashlight into the brinewell and observing a noticeable
drop in the liquid level. This may take 15 to 20
minutes.

To reset the electronic controller to its factory default
for all settings (time, hardness, etc.):
1. Press the PROGRAM button and hold it until the
display changes twice to show the flashing model
code.

NOTE: Be sure water is in contact with the salt, and
not separated by a salt bridge (See "Breaking
A Salt Bridge" section).

2. Press the r UP button (a few times, if necessary)
to display a flashing “SoS”.

If the water softener does not draw brine, check for
(most likely to least likely):
= Dirty or plugged nozzle and venturi, see
"Cleaning the Nozzle and Venturi" section.

= Nozzle and venturi not seated on the gasket, or
gasket deformed.

= Valve seals leaking (See Troubleshooting).

= Restriction in valve drain, causing a back-pressure (bends, kinks, elevated too high, etc.). See
"Install Valve Drain Hose" section.

FIG. 40

3. Press the PROGRAM button three times, and the
electronic controller will restart.
4. Set the present time and hardness, as described
on page 12.

MANUAL ADVANCE REGENERATION CHECK
This check verifies proper operation of the valve
motor, brine tank fill, brine draw, regeneration flow
rates, and other controller functions. Always make
the initial checks, and the manual initiated diagnostics.

= Obstruction in brine valve or brine tubing.
NOTE: If water system pressure is low, a too-long or
elevated drain hose may cause back pressure, stopping brine draw. Avoid drain hose
runs longer than 30 feet. Avoid elevating the
hose more than 8 feet above the floor.

3. Press the RECHARGE button to move the softener’s valve into the backwash position. Look for a
fast flow of water from the drain hose. Check that
the drain can adequately handle the flow and volume.

An obstructed flow indicates a plugged top distributor, backwash flow plug, or drain hose.

NOTE: The electronic control display must show a
steady time (not flashing). If an error code
shows, first press the PROGRAM button to
enter the diagnostic display.

4. Press the RECHARGE button to move the softener’s valve into the fast rinse position. Again look
for a fast drain flow. Allow the softener to rinse for
a few minutes to flush out any brine that may
remain in the resin tank from the brining cycle test.

1. Press the RECHARGE button and hold in for 3
seconds. RECHARGE begins to flash as the softener’s valve advances from the service to fill position. Remove the brinewell cover and, using a
flashlight, observe fill water entering the tank.

5. To return the softener’s valve to the service position, press the RECHARGE button.

If water does not enter the tank, look for an
obstructed nozzle, venturi, fill flow plug, brine tubing, or brine valve riser pipe.

Need help troubleshooting? Call Toll Free 1-866-986-3223 or visit whirlpoolwatersolutions.com
When you call, please be prepared to provide the model and serial number,
found on the rating decal, located on the back of the controller’s top cover.

Softener Exploded View
11

17
18

Valve Assembly
See Pages 22 & 23
for parts

21
3
4
6

26
9

23
24
25

Key
No.

Softener Parts List
Part No.

–

7331177

–

7112963

3
5

á
á

7077870

0502272

7
–
9

7105047
7348077
á
á

7204689

7189449

12
14
¢

7348085
7174868
7345710
7282996

Key
No.

Description

Tank Neck Clamp Kit
(includes 2 ea. of Key Nos. 1 & 2)
Retainer Clip (2 req.)

7351054

Power Supply, 24V DC

7345786

Instruction Decal

Distributor O-Ring Kit
(includes Key Nos. 3-5)
O-Ring, 13/16” x 1-1/16”
O-Ring, 2-3/4” x 3”

Repl. Bottom Distributor
Resin, 1 cu. ft.

–

7331258

Foot, Tank

Shroud, Tank

Faceplate Cover (order decal below)
Faceplate Decal

Repl. Electronic Control Board
(PWA)

á
á

7310210

7214383

7139999

Bottom Cover

7112612

Cap, Tank

7331648

Resin Tank & Foot Assembly
(includes Key Nos. 9 & 10)
Resin Tank, 12” x 54”

7155115

7109871

Top Distributor

7180437

19
–

O-Ring, 2-7/8” x 3-1/4”

Description

16
17

Clamp Section (2 req.)

Part No.

7327568

7368629

¢ Not illustrated.

Salt Cover (order decal below)
Cover, Brinewell
Brinewell

Brinewell Mounting Hardware Kit
(includes Key Nos. 20 & 21)
Wing Nut, 1/4-20

Screw, 1/4-20 x 5/8”

Repl. Brine Tank
(includes Key Nos. 19-21)

Overflow Hose Adaptor Kit
(includes Key Nos. 23-25)
Adaptor Elbow
Grommet

Hose Clamp

Repl. Brine Valve Assembly

Float, Stem & Guide Assembly

Bypass Valve Assembly, 1”,
including 2 ea. Clips & O-Rings
(See Key Nos. 121 & 123)
Drain Hose

Owner’s Manual

To order repair parts call toll free 1-866-986-3223.
Manufactured and warranted by
Ecodyne Water Systems
1890 Woodlane Drive
Woodbury, MN 55125

Valve Exploded View
100

101

102

144

103

143

104

105

142

106

141
140

139
138

110

111

wear-strip

118

126

135

113

134

121

114

133

132

115

119

131

129

123

120

127
130

122

117

cross-section
view

136

108

112

seal

137

109

107

116

125

128

124

Key
No.
100
101
102
103
104
105
–

106
107
108
109
110

Valve Parts List
Part No.

7224087
7286039
7231393
0900857
7171250
7283489
7332660
á
á
á
á
á

–

7185487

112

111

113
114
115
116
117
118
–

119

120

á
á
á
á
á

7174313
7185500
7342712
á
á

121

7337589

122

7342704

Key
No.

Description

Screw, #8-32 x 1” (2 req.)

Part No.

123

7337597

Screw, #6-20 x 3/8” (3 req.)

–

7290931

124

Cam & Gear

126

7309811

Motor (incl. 2 ea. of Key No. 100)
Motor Plate
Bearing

125

Drain Hose Adaptor Kit
(includes Key Nos. 106-110)

127

7081201

129

7342649

–

7197777

128

Clip, Drain

Hose Clamp

130

Drain Hose Adaptor

O-Ring, 15/16” x 1-3/16”
Flow Plug, 3.0 gpm

131

O-Ring, 5/8” x 13/16”

133

Seal Kit (includes Key Nos. 111-116)

132

O-Ring, 1-1/8” x 1-1/2”
O-Ring, 4-1/2” x 4-7/8”

134

Seal

136

Rotor Seal

135

Seal, Nozzle & Venturi

137

Bearing, Wave Washer

138

Rotor & Disc

139

Drain Plug Kit, 1”
(includes Key Nos. 115, 119 & 120)

140
141

Plug, Drain Seal
Spring

Installation Adaptor, 1”, pack of 2,
including 2 ea. Clips & O-Rings
(See Key Nos. 121 & 123)

7171145

1202600
7081104

7095030
1148800
7114533

7204362
7147798
7146043
7167659
7170262
7199729
7175199
7171161

142

7342681

144

7140738

143

Clip, 1”, pack of 4

7305150
3479901

¢ Not illustrated.

Description

O-Ring, 1-1/16” x 1-5/16”, pack of 4

Turbine & Support Assembly,
including 2 O-Rings (See Key No.
123) & 1 ea. of Key Nos. 124 & 125
Turbine Support & Shaft
Turbine

Wire Harness, Sensor

Retainer, Nozzle & Venturi
Valve Body

O-Ring, 1/4” x 3/8”, pack of 2
Nut - Ferrule

Nozzle & Venturi Assembly
(incl. Key Nos. 127, 129 & 131-139)
Housing, Nozzle & Venturi
Cone Screen

Flow Plug, .3 gpm

Nozzle & Venturi Gasket Kit
Gasket Only

Flow Plug, .22 gpm
Screen

Screen Support

O-Ring, 1-1/8” x 1-3/8”
Cap

Wave Washer
Valve Cover

Screw, #10 x 2-5/8”, pack of 8
Switch

Screw, #4-24 x 3/4” (2 req.)
Adaptor Kit, 1” to 1-1/4”

To order repair parts call toll free 1-866-986-3223.
Manufactured and warranted by
Ecodyne Water Systems
1890 Woodlane Drive
Woodbury, MN 55125

EXTEND YOUR WARRANTY:

Use Whirlpool® WHE-WSC Water Softener Cleaner
and register at whirlpoolwatersolutions.com

The factory warranty for your water softener is shown below. The two year full warranty period on parts and labor can be
extended to ten (10) years from the date of purchase if you use Whirlpool® WHE-WSC Water Softener Cleaner on
your system, and register your purchase of Whirlpool® WHE-WSC Water Softener Cleaner at whirlpoolwatersolutions.com. Use one bottle of Whirlpool® WHE-WSC Water Softener Cleaner, as directed, every four months from
the date of purchase of the water softener. Purchase of no more than three (3) bottles of Whirlpool® WHE-WSC
Water Softener Cleaner in a 12 month period may be applied toward compliance with this warranty. Use of any
water softener additive other than Whirlpool® WHE-WSC will not provide extended warranty coverage.

WATER SOFTENER WARRANTY - MODEL WHES60

Warrantor: Ecodyne Water Systems, 1890 Woodlane Drive, Woodbury, MN 55125

Warrantor guarantees, to the original owner, that:

Two Year Full Warranty:
● When installed by a Lowe’s Professional Series installer,* for a period of two (2) years from the date of purchase, all
parts will be free from defects in materials and workmanship and will perform their normal functions.
● When installed by a Lowe’s Professional Series installer,* for a period of two (2) years from the date of purchase, labor
to repair or replace any part deemed to be defective in materials or workmanship, will be provided at no additional cost.

Limited Warranties:
● For a period of ten (10) years from the date of purchase, the salt storage tank and fiberglass mineral tank will not rust,
corrode, leak, burst, or in any other manner, fail to perform its proper functions.
● For a period of three (3) years from the date of purchase, the electronic control board will be free of defects in materials and workmanship and will perform its normal functions.

If, during such respective period, a part proves to be defective, Warrantor will ship a replacement part, directly to your
home, without charge. After the second year, labor necessary to maintain this product is not covered by the product warranty.
If you have questions regarding a warranted product, need assistance with installation or troubleshooting, wish to order a
part or report a warranty issue, we are just a phone call away. SIMPLY DIAL 1-866-986-3223 for assistance.
General Provisions
The above warranties are effective provided the water softener is operated at water pressures not exceeding 125 psi, and
at water temperatures not exceeding 120°F; provided further that the water softener is not subject to abuse, misuse, alteration, neglect, freezing, accident or negligence; and provided further that the water softener is not damaged as the result of
any unusual force of nature such as, but not limited to, flood, hurricane, tornado or earthquake.
Warrantor is excused if failure to perform its warranty obligations is the result of strikes, government regulation, materials
shortages, or other circumstances beyond its control.
THERE ARE NO WARRANTIES ON THE WATER SOFTENER BEYOND THOSE SPECIFICALLY DESCRIBED ABOVE.
ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR
A PARTICULAR PURPOSE, ARE DISCLAIMED TO THE EXTENT THEY MIGHT EXTEND BEYOND THE ABOVE PERIODS. THE SOLE OBLIGATION OF WARRANTOR UNDER THESE WARRANTIES IS TO REPLACE OR REPAIR THE
COMPONENT OR PART WHICH PROVES TO BE DEFECTIVE WITHIN THE SPECIFIED TIME PERIOD, AND WARRANTOR IS NOT LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. NO WARRANTOR DEALER, AGENT,
REPRESENTATIVE, OR OTHER PERSON IS AUTHORIZED TO EXTEND OR EXPAND THE WARRANTIES EXPRESSLY DESCRIBED ABOVE.
Some states do not allow limitations on how long an implied warranty lasts or exclusions or limitations of incidental or consequential damage, so the limitations and exclusions in this warranty may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state. This warranty applies to consumer-owned
installations only.
* Warranty period will be one (1) year from the date of purchase if installation is not purchased from Lowe’s. Proof of purchase of the softener and installation are required to validate warranty.
® / TM © 2017 Whirlpool. All rights reserved.
Manufactured under license by Ecodyne Water Systems, Woodbury, Minnesota.
Limited warranty provided by manufacturer.

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Whirlpool Installation And Operation Manual WHES60 English

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