E LC HR Guide 2015
User Manual:
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Changes to these policies will be made according to MOM reviews and guidelines as well as when the Management deems fit for the interest of Company’s operational needs All Leave are only in active after Employee has completed 3 Months of Service. Any absence during first 3 Months of Service will automatically be NO PAY LEAVE. Type of Leave Entitled Remarks 1.1 1 Annual Leave 14 Days Pro-rated for new hires/resignees according to formula 14 days/12 mths x no. of mths worked in full but down to nearest half. If you want to take leave for dates that are declared on half-day mode e.g. Xmas Eve, full-day leave to be taken 1.2 Annual Leave (Staff more than 5 Yrs) *only for non-incentive scheme staff 19 Days 1.3 Medical Leave (Outpatient) 14 Days 1.4 Medical Leave (Hospitalisation) 60 Days 1.5 1.6 Marriage Leave Childcare Leave (kicks in after Annual Leave is fully consumed) 1.7 Paternity Leave Pro-rated add-on of 5 days to be given after crossing the Anniversary Date according to formula 5 days/12 mths x no. of mths worked in full after A.D. and round down to nearest half. Full additional 5 days to be added only in beginning of next work year (MC from Dental Surgeries NA) Pro-rated for new hires/resignees according to formula 14 days/12 mths x no. of mths worked in full but round down to nearest half. Requires a M.C. Pro-rated for new hires/resignees according to formula 60 days/12 mths x no. of mths worked in full but round down to nearest half. Requires a M.C. (inclusive of non-working days) Requires a copy of the Marriage Certificate 2nd set of 3 Days will require employee to complete a GPCL1 Form and submit in hardcopy Applies to PRs/Foreigners covered under EA or CDCSA Requires a copy of the Birth Certificate 1.8 Maternity Leave 3 Days 3 Days / 6 Days 2 Days 2 Days/1 week 16 Weeks Requires a copy of the Birth Certificate May start as early as 4 weeks before delivery date 9th-16th week of leave can be taken flexibly Flexi leave days is max. 40 days (8 weeks x 5 days) 12 weeks Requires a copy of the Birth Certificate (covered Only the first 8 weeks are paid Maternity Leave under EA or May start as early as 4 weeks before delivery date CDCSA) 9th-12th week of leave can be taken flexibly Flexi leave days is max. 20 days (4 weeks x 5 days) 1.9 Compassionate Leave (Cat 1: Parent/Spouse/Child) 1.10 Compassionate Leave (Cat 2: Parent-in-law/ Sibling/ Grandparent/ Grandchildren) Additional No Pay Leave Goodwill Leave Off-in-lieu 1.11 1.12 1.13 3 Days or Requires a copy of the Death Certificate until day of To be taken consecutively inclusive of PH or weekend burial/ cremation; whichever is earlier 1 Day Requires a copy of the Death Certificate No set limit Dependent on Management's advice No set limit Dependent on Management's advice No set limit Dependent on Management's advice NOTE: Any important events whereby your presence is crucial, Management has the right not to approval staff leave or cancel approved leave. Extension to 1.3/1.4 1.3.1 Staff who have taken Sick leave (consist of both Medical Leave and Hospitalization Leave) for more than 14 days for that calendar year will be forfeited their accumulated Day-offs at the discretion of the Management 1.3.2 An outpatient medical appointment that is not issued with MC/HL is considered to be on personal time. However, if a medical chit is submitted with a duly completed leave form, staff can opt to used the Sick Leave Quota with their RO’s approval and it will be deducted on a per day basis. 1.3.3 If an employee is sick and has used up all leave entitlements, the standard is to do the following: 1.3.3.1 Allow the employee to go on extended no-pay leave for an agreed period i.e. 3-6 months; 1.3.3.2 Make other working arrangements that are acceptable to both parties e.g. reassigning employee’s duties; 1.3.3.3 Obtain a medical assessment of the employee’s suitability for continued employment (Unfit certification will allow the employer to terminate the services as the contract will be deemed frustrated with ex-gratia payments on a goodwill basis) 1.3.3.4 Alternative arrangements other than the above will be at the discretion of the management as it is above and beyond regulations and is purely on goodwill. Eligibility must be fulfilled for Fringe Benefits. 2 Fringe Benefits 2.1 Marriage's Congratulatory Gift 2.2 Newborn's Congratulatory Gift 2.3 Medical Claims 2.4 Off-in-lieu granted (Official OT) 2.5 NS Incentive 2.6 Health Incentive 2.7 OT Dinner 2.8 Company Retreat *resignation/terminations within 3 months from Retreat dates are subject to penalty of full costs incurred per pax 2.9 D&D cum Countdown 2.10 Short Work Courses e.g. WSH Eligibility Remarks Confirmed $300 Hongbao upon submission of a copy of the marriage certificate Staff 1st Marriage during tenure Confirmed Staff All Staff All Staff To be recorded with HAF Confirmed Staff Achieved an IPPT Award Confirmed Staff Commenced from next FULL work year All Staff RO-approved OT past 9 PM Confirmed Staff All Staff Confirmed Staff $100 Gift Voucher/Hamper upon submission of a copy of newborn's birth certificate Active immediately Up to $30 per visit / Up to maximum 2 visits per month Only approved Western Medical Practioners e.g. GPs, Polyclinics & Hospitals, etc (DENTAL BENEFITS NA) Given at the discretion of RO/Mgmt To be cleared within the month. Requires a copy of the award given HI will be forfeited in FULL once more than 7 Days of MC (including HL) has be taken i.e. 8 days and above <$10 per pax Dinner receipts to be retained and submitted for reimbursement by a POC Overseas destination All travel expenses, including most F&B, catered for Family members/Partners are on self-expenses Set in Aug/Sep period Family members/Partners are invited guests Set on 31st December annually Has bond of 3 months 2.11 Overseas Opportunities/Trips including Retreat and D&D when applicable Confirmed Staff 2.12 Local Paid Courses & Seminars e.g. KM 2.13 Promotions Salary Increments Confirmed Staff NA NA 2.14 2.15 Partial/Full Sponsorship of education advancements/courses relevant to company Confirmed Staff Staff >3 years Has bond of 6 months / 12 months (longer periods of stay) QAF of a C+ grade and above staff will be more advantageous during selection Has bond of 6 months Has bond of 12 months Has bond of 12 months Penalty is to pay back the total incremental difference gained from previous drawn salary if you break the bond Has bond of 12 months. QAF of a C+ grade and above staff will be more advantageous during evaluation 2.16 Additional S'pore PR Application 2.17 Allowance for Overseas minimum 1 Applicable for duration of STAY in host country night STAY in 50% of original allowance if Boss is hosting the trip host country Not applicable on late night arrival by personal choice Special Case e.g. long-term outstation work or more than 5 days of stay will be on case-by-case basis at the discretion of Management 2.18 Long Service Award *differs for incentive scheme and non-incentive scheme staff. Changes at management's discretion 2.19 2.20 Company T-shirt Company Jacket 2.21 eLC Pin Staff >5 years Momento to be presented during Countdown D&D in Anniversary Year Staff >10 Momento to be presented during Countdown D&D in Anniversary years Year Staff <1 Year 2 T-shirts will be given Confirmed 1 Jacket will be given Staff >1 Year All Staff eLC Pin must be returned after Service ends Responsible for replacing lost pin at $350 Staff whom wants to keep it after 3 years can request 2.22 Insurance Staff Insurance Staff >2 years Company sponsored All Staff Company sponsored (after 3 months of service) Every add-on of the Rules will be announced and updated via online HR Induction and be in effect henceforth Rules Remarks 3.1 3 Attendance of Company Events 3.2 3.3 Outstation/Overseas Work Annual IRAS Submission 3.4 Cyber Security for Laptop Owners Compulsory No leave applications approved during event dates Absences need to be excused personally by CEO Staff to adhere to that country's calendar / PHs eLC is on Auto-Inclusion Scheme so no IR-8A Form will be issued, staff is to go online when they received the notification Staff is to run virus scans every 1st and 15th of the month and submit their scan reports to Addison at techsupport@elc.com.sg 3.5 Upon resignation/termination 3.6 Notice Period *Contract staff is subject to contract terms of one year 3.7 Confirmation Period 3.8 Dress Code 3.8 Updating of Personal Information in G50 / Application Form Transport Claims 3.9 Staff shall not divulge all information relating to eLC to a rival company and/or direct competitor. Liable for legal responsibility Non-local/PRs need to ensure individual outstanding tax matters are settled satisfactorily before the final month's pay are released by the Company Unconfirmed Staff is one (1) day notice period Confirmed Staff is one (1) month notice period BU Heads/Seniors is three (3) months notice period No leave period can be used to off-set the last day of employment; Exit Interview will be done on the last day All Fringe Benefits will be withdrawn during notice period except for entitled leave Last pay cheque will only be at end month or after all handover to HAF is satisfied Usual 6 months evaluation period RO must submit relevant 136 evaluations for CEO to approve prior to confirmation Pay day will remained as current dates to staff as of Nov 2012 Smart Casual/Presentable for normal working hours; Appropriate office wear/formal wear when meeting clients in various settings As and when staff has a change of details and/or Project Requirements To be discussed with Management 3.10 Guidelines on Email Etiquette 3.10.1 When in correspondence with external parties, please note to check : 3.10.1.1 Correct spelling of external party’s name(s) 3.10.1.2 Correct email address is inputted 3.10.1.3 No unnecessary/unrelated information is listed in your content, including but not limited to, internal parties’ correspondence to you, W-I-P correspondence, etc 3.10.1.4 Always minimize delay to respond to emails and/or phone calls, both internal or external parties; if an actual response to their enquiry is not possible immediately, should reply to acknowledge their email/call and provide a deadline if necessary for the follow-up 3.11 Guidelines on Email Signature 3.10.2 When replying, please note to check : 3.10.2.1 For group or mass emails internally - Correct email address is inputted (clicking "REPLY" may not necessarily means you are replying to the original sender of the email) 3.10.2.2 Only place addressee in the "To" field if you require them to provide a direct reply, placing them in the "Cc" field signify FYI but not necessary a reply is required Email Signature must consist of pertinent info on you and the company: Line 1 - State closing greeting in Calibri, size 11, black (e.g. Best Regards,) Line 2 - State Name in Calibri, size 11, black, BOLD Line 3 - State Designation in Calibri, size 11, black (e.g. Consultant) Line 4 - State Company information (including name of coy and address) in Calibri, size 10, black, with company name in BOLD (e.g. eLC Pte Ltd | 29 Ubi Road 4, Wangi Industrial Building, #04-00, S408619) Line 5 - State Company information (including contact numbers and web address) in Calibri, size 10, black (e.g. Tel: +65 6846 9040 | Fax: +65 6846 9030 | Web: www.elc.com.sg) Line 6 - Blank space Line 7 - Confidential Statement (e.g. This e-mail is confidential. If you are not the intended recipient, please delete it and kindly notify us immediately; you should not copy or use it for any purposes, nor disclose its contents to any other person. Thank you.) 3.12 Vehicle Usage 3.121 Guidelines on Use Step 1: Driver must have approval of their BUH in the use of company vehicle Step 2: Notify HAF in drawing out the key, log book and cash card Step 3: Survey the vehicle for damages not reported in log book before proceeding with use; if not staff will be responsible for the cost if the company should so decide to proceed with repair Step 4: Record entries dutifully in log book after each use before returning the key, log book and cash card to HAF 3.122 Liability involved for BUH/Driver if due to own negligence Both BUH and Driver are liable for company vehicle's damages and/or additional excess from insurance, whichever is applicable, in the event of an accident due to driver's negligence (50% each) In the event of an accident, only first official errand's BUH is liable; subsequent "bythe-way" or "on-the-way" errands' BUH is technically not liable. However, final decision is at the discretion of the Management on a case-by-case basis Rule of thumb is no young drivers under 26 years of age / inexperienced drivers of less than 2 years / work permit holders are permitted to drive company vehicles unless granted by Management 3.123 Guidelines on Reporting of Accident (no injury involved) Step 1: After accident has occurred, and if third party has stopped, ascertain there is no injury involved Step 2: Proceed to move vehicles to a safe spot and inspect damages Step 3: Capture damages on all vehicles involved, note down number of passengers, and take down particulars of the third party driver Step 4: Notify BUH/HAF and proceed to insurers' approved workshops/centres to file a report if vehicle can be moved, or call for towing if vehicle is immobile Step 5: Return to company to update BUH/HAF if applicable 3.124 Guidelines on Reporting of Accident (injury involved) Generally, follow the same 5 steps above with the exception of Step 2 - if injury sustained by third party is of a serious nature, stay put and notify the police NOTE: eLC Staff affected by 3.6.3 are BUHs and Seniors
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