E LC HR Guide 2015
User Manual:
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Changes to these policies will be made according to MOM reviews and guidelines as well
as when the Management deems fit for the interest of Company’s operational needs
All Leave are only in active after Employee has completed 3 Months of Service. Any absence during first 3 Months of
Service will automatically be NO PAY LEAVE.
1 Type of Leave Entitled Remarks
1.1 Annual Leave 14 Days
Pro-rated for new hires/resignees according to formula 14 days/12
mths x no. of mths worked in full but down to nearest half. If you
want to take leave for dates that are declared on half-day mode e.g.
Xmas Eve, full-day leave to be taken
1.2
Annual Leave (Staff more than 5 Yrs) *only for non-incentive scheme
staff
19 Days
Pro-rated add-on of 5 days to be given after crossing the Anniversary
Date according to formula 5 days/12 mths x no. of mths worked in
full after A.D. and round down to nearest half. Full additional 5
days to be added only in beginning of next work year (MC from
Dental Surgeries NA)
1.3 Medical Leave (Outpatient) 14 Days
Pro-rated for new hires/resignees according to formula 14 days/12
mths x no. of mths worked in full but round down to nearest half.
Requires a M.C.
1.4 Medical Leave (Hospitalisation) 60 Days
Pro-rated for new hires/resignees according to formula 60 days/12
mths x no. of mths worked in full but round down to nearest half.
Requires a M.C. (inclusive of non-working days)
1.5 Marriage Leave 3 Days
Requires a copy of the Marriage Certificate
3 Days /
6 Days
2nd set of 3 Days will require employee to complete a GPCL1 Form
and submit in hardcopy
2 Days Applies to PRs/Foreigners covered under EA or CDCSA
1.7 Paternity Leave
2 Days/1
week
Requires a copy of the Birth Certificate
Requires a copy of the Birth Certificate
May start as early as 4 weeks before delivery date
9th-16th week of leave can be taken flexibly
Flexi leave days is max. 40 days (8 weeks x 5 days)
Requires a copy of the Birth Certificate
Only the first 8 weeks are paid Maternity Leave
May start as early as 4 weeks before delivery date
9th-12th week of leave can be taken flexibly
Flexi leave days is max. 20 days (4 weeks x 5 days)
1.6
Childcare Leave (kicks in after Annual Leave is fully consumed)
1.8
Maternity Leave
16 Weeks
12 weeks
(covered
under EA or
CDCSA)
Requires a copy of the Death Certificate
1.10
Compassionate Leave (Cat 2: Parent-in-law/ Sibling/ Grandparent/
Grandchildren)
1 Day
Requires a copy of the Death Certificate
Additional
1.11 No Pay Leave No set limit
Dependent on Management's advice
1.12 Goodwill Leave No set limit
Dependent on Management's advice
1.13 Off-in-lieu No set limit
Dependent on Management's advice
NOTE:
Any important events whereby your presence is crucial, Management has the right not to approval staff leave or cancel approved leave.
Extension to 1.3/1.4
1.3.1
Staff who have taken Sick leave (consist of both Medical Leave and
Hospitalization Leave) for more than 14 days for that calendar year will
be forfeited their accumulated Day-offs at the discretion of the
Management
1.3.3.1
Allow the employee to go on extended no-pay leave for an agreed
period i.e. 3-6 months;
1.3.2
An outpatient medical appointment that is not issued with MC/HL is
considered to be on personal time. However, if a medical chit is
submitted with a duly completed leave form, staff can opt to used the
Sick Leave Quota with their RO’s approval and it will be deducted on a
per day basis.
1.3.3.2
Make other working arrangements that are acceptable to both
parties e.g. reassigning employee’s duties;
1.3.3
If an employee is sick and has used up all leave entitlements, the
standard is to do the following:
1.3.3.3
Obtain a medical assessment of the employee’s suitability for
continued employment (Unfit certification will allow the employer
to terminate the services as the contract will be deemed frustrated
with ex-gratia payments on a goodwill basis)
1.3.3.4
Alternative arrangements other than the above will be at the
discretion of the management as it is above and beyond regulations
and is purely on goodwill.
Compassionate Leave (Cat 1: Parent/Spouse/Child)
1.9
To be taken consecutively inclusive of PH or weekend
3 Days or
until day of
burial/
cremation;
whichever is
earlier
Eligibility must be fulfilled for Fringe Benefits.
2 Fringe Benefits Eligibility Remarks
Confirmed
Staff
1st Marriage
during tenure
2.2 Newborn's Congratulatory Gift
Confirmed
Staff
$100 Gift Voucher/Hamper upon submission of a copy of newborn's
birth certificate
Active immediately
Up to $30 per visit / Up to maximum 2 visits per month
Only approved Western Medical Practioners e.g. GPs, Polyclinics &
Hospitals, etc (DENTAL BENEFITS NA)
All Staff Given at the discretion of RO/Mgmt
To be
recorded
with HAF
To be cleared within the month.
Confirmed
Staff
Achieved an
IPPT Award
Confirmed
Staff
Commenced
from next
FULL work
year
All Staff <$10 per pax
RO-approved
OT past 9 PM
Dinner receipts to be retained and submitted for reimbursement by
a POC
Overseas destination
All travel expenses, including most F&B, catered for
Family members/Partners are on self-expenses
Set in Aug/Sep period
Family members/Partners are invited guests
Set on 31st December annually
2.10 Short Work Courses e.g. WSH
Confirmed
Staff
Has bond of 3 months
HI will be forfeited in FULL once more than 7 Days of MC (including
HL) has be taken i.e. 8 days and above
2.1
Marriage's Congratulatory Gift
$300 Hongbao upon submission of a copy of the marriage certificate
2.3
Medical Claims
All Staff
Requires a copy of the award given
2.4
Off-in-lieu granted (Official OT)
2.5
NS Incentive
2.6
Health Incentive
2.7
OT Dinner
2.8
Company Retreat *resignation/terminations within 3 months from
Retreat dates are subject to penalty of full costs incurred per pax
Confirmed
Staff
2.9
D&D cum Countdown
All Staff
Has bond of 6 months / 12 months (longer periods of stay)
QAF of a C+ grade and above staff will be more advantageous during
selection
2.12 Local Paid Courses & Seminars e.g. KM
Confirmed
Staff
Has bond of 6 months
2.13 Promotions NA
Has bond of 12 months
Has bond of 12 months
Penalty is to pay back the total incremental difference gained from
previous drawn salary if you break the bond
Confirmed
Staff
Staff >3 years
Additional
2.16 S'pore PR Application
Staff >2 years Company sponsored
Applicable for duration of STAY in host country
50% of original allowance if Boss is hosting the trip
Not applicable on late night arrival by personal choice
Special Case e.g. long-term outstation work or more than 5 days of
stay will be on case-by-case basis at the discretion of Management
Staff >5 years
Momento to be presented during Countdown D&D in Anniversary
Year
Staff >10
years
Momento to be presented during Countdown D&D in Anniversary
Year
2.19 Company T-shirt
Staff <1 Year 2 T-shirts will be given
2.20 Company Jacket
Confirmed
Staff >1 Year
1 Jacket will be given
eLC Pin must be returned after Service ends
Responsible for replacing lost pin at $350
Staff whom wants to keep it after 3 years can request
Insurance
2.22 Staff Insurance All Staff
Company sponsored (after 3 months of service)
Confirmed
Staff
2.11
Overseas Opportunities/Trips including Retreat and D&D when
applicable
Has bond of 12 months. QAF of a C+ grade and above staff will be
more advantageous during evaluation
2.14
Salary Increments
NA
2.15
Partial/Full Sponsorship of education advancements/courses relevant
to company
minimum 1
night STAY in
host country
Allowance for Overseas
2.17
2.21
eLC Pin
All Staff
Long Service Award *differs for incentive scheme and non-incentive
scheme staff. Changes at management's discretion
2.18
Every add-on of the Rules will be announced and updated via online HR Induction and be in effect henceforth
3 Rules
3.2 Outstation/Overseas Work
3.3 Annual IRAS Submission
3.4 Cyber Security for Laptop Owners
3.8 Dress Code
3.8
Updating of Personal Information in G50 / Application Form
3.9 Transport Claims
Pay day will remained as current dates to staff as of Nov 2012
Usual 6 months evaluation period
Last pay cheque will only be at end month or after all handover to HAF is satisfied
Smart Casual/Presentable for normal working hours; Appropriate office
wear/formal wear when meeting clients in various settings
As and when staff has a change of details and/or Project Requirements
To be discussed with Management
RO must submit relevant 136 evaluations for CEO to approve prior to confirmation
Confirmed Staff is one (1) month notice period
Unconfirmed Staff is one (1) day notice period
eLC is on Auto-Inclusion Scheme so no IR-8A Form will be issued, staff is to go
online when they received the notification
Non-local/PRs need to ensure individual outstanding tax matters are settled
satisfactorily before the final month's pay are released by the Company
Staff shall not divulge all information relating to eLC to a rival company and/or
direct competitor. Liable for legal responsibility
3.1
Attendance of Company Events
All Fringe Benefits will be withdrawn during notice period except for entitled leave
3.5
Upon resignation/termination
Remarks
Compulsory
No leave applications approved during event dates
Absences need to be excused personally by CEO
Staff to adhere to that country's calendar / PHs
No leave period can be used to off-set the last day of employment; Exit Interview
will be done on the last day
3.6
Notice Period *Contract staff is subject to contract terms of one year
3.7
Confirmation Period
BU Heads/Seniors is three (3) months notice period
Staff is to run virus scans every 1st and 15th of the month and submit their scan
reports to Addison at techsupport@elc.com.sg
3.11
3.10.1.2 Correct email address is inputted
Line 4 - State Company information (including name of coy and address) in Calibri,
size 10, black, with company name in BOLD (e.g. eLC Pte Ltd | 29 Ubi Road 4,
Wangi Industrial Building, #04-00, S408619)
Line 5 - State Company information (including contact numbers and web address)
in Calibri, size 10, black (e.g. Tel: +65 6846 9040 | Fax: +65 6846 9030 | Web:
www.elc.com.sg)
Line 6 - Blank space
Line 7 - Confidential Statement (e.g. This e-mail is confidential. If you are not the
intended recipient, please delete it and kindly notify us immediately; you should
not copy or use it for any purposes, nor disclose its contents to any other person.
Thank you.)
Guidelines on Email Signature
Email Signature must consist of pertinent info on you and the company:
Line 1 - State closing greeting in Calibri, size 11, black (e.g. Best Regards,)
Line 2 - State Name in Calibri, size 11, black, BOLD
Line 3 - State Designation in Calibri, size 11, black (e.g. Consultant)
3.10.2.1 For group or mass emails internally - Correct email address is inputted
(clicking "REPLY" may not necessarily means you are replying to the original sender
of the email)
3.10.2.2 Only place addressee in the "To" field if you require them to provide a
direct reply, placing them in the "Cc" field signify FYI but not necessary a reply is
required
3.10.2 When replying, please note to check :
3.10.1.1 Correct spelling of external party’s name(s)
3.10.1 When in correspondence with external parties, please note to check :
3.10.1.3 No unnecessary/unrelated information is listed in your content, including
but not limited to, internal parties’ correspondence to you, W-I-P correspondence,
etc
3.10.1.4 Always minimize delay to respond to emails and/or phone calls, both
internal or external parties; if an actual response to their enquiry is not possible
immediately, should reply to acknowledge their email/call and provide a deadline if
necessary for the follow-up
3.10
Guidelines on Email Etiquette
NOTE:
eLC Staff affected by 3.6.3 are BUHs and Seniors
Step 4: Notify BUH/HAF and proceed to insurers' approved workshops/centres to
file a report if vehicle can be moved, or call for towing if vehicle is immobile
3.12
Vehicle Usage
3.121 Guidelines on Use
Step 5: Return to company to update BUH/HAF if applicable
3.124 Guidelines on Reporting of Accident (injury involved)
Generally, follow the same 5 steps above with the exception of Step 2 - if injury
sustained by third party is of a serious nature, stay put and notify the police
Rule of thumb is no young drivers under 26 years of age / inexperienced drivers of
less than 2 years / work permit holders are permitted to drive company vehicles
unless granted by Management
3.123 Guidelines on Reporting of Accident (no injury involved)
Step 1: After accident has occurred, and if third party has stopped, ascertain there
is no injury involved
Step 2: Proceed to move vehicles to a safe spot and inspect damages
Step 3: Capture damages on all vehicles involved, note down number of
passengers, and take down particulars of the third party driver
In the event of an accident, only first official errand's BUH is liable; subsequent "by-
the-way" or "on-the-way" errands' BUH is technically not liable. However, final
decision is at the discretion of the Management on a case-by-case basis
Both BUH and Driver are liable for company vehicle's damages and/or additional
excess from insurance, whichever is applicable, in the event of an accident due to
driver's negligence (50% each)
3.122 Liability involved for BUH/Driver if due to own negligence
Step 4: Record entries dutifully in log book after each use before returning the key,
log book and cash card to HAF
Step 3: Survey the vehicle for damages not reported in log book before proceeding
with use; if not staff will be responsible for the cost if the company should so
decide to proceed with repair
Step 2: Notify HAF in drawing out the key, log book and cash card
Step 1: Driver must have approval of their BUH in the use of company vehicle
