E LCs HR Guide


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Changes to these policies will be made according to MOM reviews and guidelines as well as when the Management deems fit
for the interest of Company’s operational needs
Leave benefits will begin after Employee has completed 3 Months of Service.
Any absence during first 3 Months of will be taken as UNPAID LEAVE.
All Leave that are not applied within 7 days will be deducted as Unpaid Leave (services.elc.com.sg).
Type of Leave





Annual Leave

14 Days

·Pro-rated for new hires/resignees according to formula
14 days/12 mths x no. of mths worked in full but down to nearest half.
· For dates that are declared to be half-day, full-day leave to be taken
· Max of 7 days leave can be brought forward to following year; must be consumed by end-June.
· If taking more than 14 working days consecutively, deduction will be inclusive of Weekends and PH.


Medical Leave (Outpatient)

14 Days


Medical Leave (Hospitalisation)


Marriage Leave
Paternity Leave
Maternity Leave




Compassionate Leave
(Cat 1: Parent / Spouse / Child)
Compassionate Leave
(Cat 2: Parent-in-law / Sibling / Grandparent / Grandchildren)
No Pay Leave
Goodwill Leave

·Requires a M.C. (MC from Dental Surgeries NA)
·Pro-rated for new hires according to formula
14 days/12 mths x no. of mths worked in full but round down to nearest half.
Capped at 60 Days for ALL · Requires a M.C.(inclusive of non-working days)
Medical Leave
· Pro-rated for new hires according to formula
60 days/12 mths x no. of mths worked in full but round down to nearest half.
3 Days
Requires a copy of the Marriage Certificate
Requires a copy of the Birth Certificate
2 Days
Requires a copy of the Birth Certificate
60 Days
To be taken consecutively
3 Days or until day of
burial/ cremation;
whichever is earlier

Requires a copy of the Death Certificate

1 Day

Requires a copy of the Death Certificate

Max 14 days
No set limit
No set limit

To be taken consecutively inclusive of PH or weekend

Dependent on Management's advice
Dependent on Management's advice
Dependent on Management's advice

Any important events whereby your presence is crucial, Management has the right not to approval staff leave or cancel approved leave.
Extension to 1.3/1.4
1.3.1 Staff who have taken Sick leave (consist of both Medical Leave and

Hospitalization Leave) for more than 14 days for that calendar year will
be forfeited their accumulated Day-offs at the discretion of the
1.3.2 An outpatient medical appointment that is not issued with MC/HL is
considered to be on personal time. However, if a medical chit is
submitted with a duly completed leave form, staff can opt to used the
Sick Leave Quota with their RO’s approval and it will be deducted on a
per day basis.
1.3.3 If an employee is sick and has used up all leave entitlements, the
standard is to do the following:

Allow the employee to go on extended no-pay leave for an agreed period i.e. 3-6 months;

Make other working arrangements that are acceptable to both parties e.g. reassigning employee’s duties;

Obtain a medical assessment of the employee’s suitability for continued employment (Unfit certification will allow the employer to terminate the
services as the contract will be deemed frustrated with ex-gratia payments on a goodwill basis)

Alternative arrangements other than the above will be at the discretion of the management as it is above and beyond regulations and is purely on

Eligibility must be fulfilled for Fringe Benefits.

Fringe Benefits
Marriage's Congratulatory Gift

Confirmed Staff

1st Marriage during eLC
Confirmed Staff
RM100 Gift Voucher/Hamper/Hongbao upon submission of a copy of newborn's birth certificate
All Staff
· Active immediately
· Up to RM30 per visit / Up to maximum 2 visits per month
· Only approved Western Medical Practioners e.g. GPs, Polyclinics & Hospitals, etc (NO DENTAL BENEFITS)
All Staff
Given at the discretion of RO/Mgmt
To be recorded with HAF To be cleared within the month.
Capped at RM1200 a year Requires submission of Claims for verification purposes
on the basis of RM100 a
Confirmed Staff
Forfeited in FULL once more than 7 Days of MC has be taken i.e. 8 days and above
Commenced from next (Including Hospitalisation and Maternity Leave)
FULL work year
All Staff
3 years




RM300 Hongbao upon submission of a copy of the marriage certificate

Confirmed Staff

All Staff


· Overseas destination
· All travel expenses, including most F&B, catered for
· Family members/Partners are on self-expenses
· Set in Aug/Sep period usually
· Family members (Spouse & Children) /Partners are invited guests
· Set on 31st December annually
Has bond of 3 months
· Has bond of 6 months
· 12 months for longer periods of stay
· QAF of a C+ grade and above staff will be more advantageous during selection
Has bond of 6 months
Has bond of 12 months
· Has bond of 12 months
· Penalty is to pay back the total incremental difference gained from previous drawn salary if you break the bond
· Has bond of 12 months.
· QAF of a C+ grade and above staff will be more advantageous during evaluation


Transport Claims


Allowance for Overseas



Long Service Award
Subjected to changes at Management's discretion
Company T-shirt
Company Jacket
eLC Pin


Staff Insurance


For approved staff on
official errands
minimum 1 night STAY
in host country

Staff of 5 yrs
Staff >10 years
All Staff
Confirmed Staff >1 Year
All Staff

All Staff

RM0.50 per KM subject to BUH's approval
· Applicable for duration of STAY in host country
· 50% of original allowance if Boss is hosting the trip
· Not applicable on late night arrival by personal choice
· Special Case e.g. long-term outstation work or more than 5 days of stay will be on case-by-case basis at the discretion of Management
Momento to be presented during Countdown D&D in Anniversary Year
2 T-shirts will be given
1 Jacket will be given
eLC Pin must be returned after Service ends
Responsible for replacing lost pin at SGD$350
Company sponsored (after 3 months of service)

Every add-on of the Rules will be circulated in an email to all staff and be in effect henceforth from date of email




Attendance of Company Events


Outstation/Overseas Work
Monthly PCB Deduction (Income Tax deducted monthly)
Cyber Security for Laptop Owners
Upon resignation/termination

No leave applications approved during event dates
Absences need to be excused personally by CEO
Staff to adhere to that country's calendar / Public Holidays
Employer will do the submissions for deductions
Staff is to run virus scans every 1st and 15th of the month and submit their scan reports to Addison at techsupport@elc.com.sg


Staff shall not divulge all information relating to eLC to a rival company and/or direct competitor. Liable for legal responsibility


Notice Period
*Contract staff is subject to contract terms of one year


Confirmation Period


Dress Code


Updating of Personal Information in G50 / Application Form

eLCS Staff affected by 3.6.3 are BUHs and Seniors

Non-local/PRs need to ensure individual outstanding tax matters are settled satisfactorily before the final month's pay are released by the Company
· Unconfirmed Staff is one (1) day notice period
· Confirmed Staff is one (1) month notice period
· BU Heads/PD Seniors is three (3) months notice period
· No leave period can be used to off-set the last day of employment
· All Fringe Benefits will be withdrawn during notice period except for entitled leave
· Exit Interview will be done on the last day
· Usual 6 months evaluation period
· RO must submit relevant 136 evaluations for CEO to approve prior to confirmation
· Smart Casual/Presentable for normal working hours;
· Appropriate office wear/formal wear when meeting clients in various settings
As and when staff has a change of details and/or Project Requirements


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