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User Manual: 980146-Ginsu-GU10

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SPECIALTY SURFACE CLEANING MACHINE
Operating Instructions

MODELS: GU10

Read these instructions before using the machine

J
980146 12/02/05

MACHINE DATA LOG
MODEL _______________________________________
DATE OF PURCHASE __________________________
SERIAL NUMBER ______________________________
SALES REPRESENTATIVE # _____________________

YOUR DEALER
Name: ____________________________________________________________________________
Address: __________________________________________________________________________
Phone Number: ____________________________________________________________________

OVERVIEW
The Ginsu is a multi-functional cleaning machine intended for commercial use. The appliance applies chemical at
low pressure and uses high pressure to clean with. Then the soiled water is vacuumed back into the recovery
tank.

980146 02/07/04

TABLE OF CONTENTS
Machine Data Log. ...............................................2
Table of Contents.................................................3
HOW TO USE THIS MANUAL
How to use this Manual........................................1-1
SAFETY
Important Safety Instructions ...............................2-1
Hazard Intensity Level..........................................2-2
Grounding Instructions .........................................2-3
Safety Label Location...........................................2-4
OPERATIONS
Technical Specifications.......................................3-1
How the Machine Works. .....................................3-2
Components.........................................................3-3
Controls ................................................................3-4
Machine Operation...............................................3-6
Chemical Operations............................................3-8

GROUP PARTS LIST
Base ................................................................... 5-1
Controls .............................................................. 5-3
Labels & Straps .................................................. 5-5
Recovery Tank ................................................... 5-7
Solution Hoses & Fittings ................................... 5-9
Solution Pump & Motor ...................................... 5-11
Solution Prime Pump.......................................... 5-13
Solution Tank ..................................................... 5-15
Vacuum Motor .................................................... 5-17
Tools – Standard ................................................ 5-19
Wiring – Schematic ............................................ 5-21
Suggested Spare Parts ...................................... 5-22
Low Flow Spray Gun Option .............................. 5-23
Grout Cleaner Option ......................................... 5-25
High Pressure Wand Option .............................. 5-27
Carpet Tool Option ............................................. 5-29
Warranty............................................................. 5-31

MAINTENANCE
Maintenance.........................................................4-1
Float Shut-Off ................................................4-2
Strainer ..........................................................4-2
Circuit Breakers .............................................4-2
Vacuum Motor Replacement .........................4-3
Vacuum Motor Brush Replacement...............4-3
Solution Pump Replacement .........................4-4
Regulating Unloader......................................4-5
Periodic/Daily Maintenance..................................4-6
Service Schedule. ................................................4-6
Machine Troubleshooting.....................................4-7

980146 02/07/04

HOW TO USE THIS MANUAL
The SAFETY section contains important information
regarding hazard or unsafe practices of the
machine. Levels of hazards is identified that could
result in product or personal injury, or severe injury
resulting in death.

This manual contains the following sections:
-

HOW TO USE THIS MANUAL
SAFETY
OPERATIONS
MAINTENANCE
PARTS LIST

The HOW TO USE THIS MANUAL section will tell
you how to find important information for ordering
correct repair parts.
Parts may be ordered from authorized dealers.
When placing an order for parts, the machine model
and machine serial number are important. Refer to
the MACHINE DATA box which is filled out during
the installation of your machine. The MACHINE
DATA box is located on the inside of the front cover
of this manual.

The OPERATIONS section is to familiarize the
operator with the operation and function of the
machine.
The MAINTENANCE section contains preventive
maintenance to keep the machine and its
components in good working condition. They are
listed in this general order:
-

MODEL _____________________________________
DATE OF PURCHASE ________________________

Vacuum Motor
Solution Pump
Daily Maintenance
Periodic Maintenance
Service Schedule
Machine Troubleshooting

The PARTS LIST section contains assembled parts
illustrations and corresponding parts list. The parts
lists include a number of columns of information:

SERIAL NUMBER ____________________________
SALES REPRESENTATIVE # ___________________

The model and serial number of your machine is on
the bottom back-end of the machine.

REF – column refers to the reference
number on the parts illustration.
PART NO. – column lists the part
number for the part.
QTY – column lists the quantity of the
part used in that area of the machine.
DESCRIPTION – column is a brief
description of the part.
SERIAL NO. FROM – column indicates
the first machine the part number is
applicable to. When the machine design
has changed, this column will indicate
serial number of applicable machine.
The main illustration shows the most
current design of the machine. The
boxed illustrations show older designs. If
column has an asterisk (*), call
manufacturer for serial number.
NOTES – column for information not
noted by the other columns.

NOTE: If a service or option kit is installed on your
machine, be sure to keep the KIT INSTRUCTIONS
which came with the kit. It contains replacement
parts numbers needed for ordering future parts.
NOTE: The 98# on the lower left corner of the front
cover is the part number for this manual.

1-1

980146 02/07/04

IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic precaution
must always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING THIS MACHINE.
This machine is for commercial use.

! WARNING:

To reduce the risk of fire, electric shock, or injury:

Connect to a properly grounded outlet. See Grounding Instructions.
Do not leave the machine unattended. Unplug machine from outlet when not in use and before maintenance or
service.
Do not allow machine to be used as a toy. Close attention is necessary when used near children.
Do not point spray gun at people.
Use only as described in this manual. Use only manufacturer’s recommended components and attachments.
Do not use damaged electrical cord or plug. Follow all instructions in this manual concerning grounding the
machine. If the machine is not working properly, has been dropped, damaged, left outdoors, or dropped into
water, return it to an authorized service center.
Do not pull or carry machine by electrical cord, use as a handle, close a door on cord, or pull cord around sharp
edges or corners.
Do not run machine over cord. Keep cord away from heated surfaces.
Do not unplug machine by pulling on cord. To unplug, grasp the electrical plug, not the electrical cord.
Do not handle the electrical plug or machine with wet hands.
Do not operate the machine with any openings blocked. Keep openings free of debris that may reduce airflow.
Do not vacuum anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
This machine is not suitable for picking up health endangering dust.
Turn off all controls before unplugging.
Machine can cause a fire when operating near flammable vapors or materials. Do not operate this machine near
flammable fluids, dust or vapors.
This machine is suitable for commercial use, for example in hotels, schools, hospitals, factories, shops
and offices for more than normal housekeeping purposes.
Maintenance and repairs must be done by qualified personnel.
If foam or liquid comes out of machine, switch off immediately.

SAVE THESE INSTRUCTIONS
980146 02/07/04

2-1

HAZARD INTENSITY LEVEL
The following symbols are used throughout this guide as indicated in their descriptions:
HAZARD INTENSITY LEVEL
There are three levels of hazard intensity identified by signal words -WARNING and CAUTION and FOR
SAFETY. The level of hazard intensity is determined by the following definitions:

! WARNING
WARNING - Hazards or unsafe practices which COULD result in severe personal injury or death.

! CAUTION
CAUTION - Hazards or unsafe practices which could result in minor personal injury or product or property
damage.
FOR SAFETY: To Identify actions which must be followed for safe operation of equipment.
Report machine damage or faulty operation immediately. Do not use the machine if it is not in proper operating
condition. Following is information that signals some potentially dangerous conditions to the operator or the
equipment. Read this information carefully. Know when these conditions can exist. Locate all safety devices on
the machine. Please take the necessary steps to train the machine operating personnel.
FOR SAFETY:
DO NOT OPERATE MACHINE:
Unless Trained and Authorized.
Unless Operation Guide is Read and understood.
In Flammable or Explosive areas.
In areas with possible falling objects.
WHEN SERVICING MACHINE:
Avoid moving parts. Do not wear loose clothing; jackets, shirts, or sleeves when working on the machine. Use
Windsor approved replacement parts.

2-2

980146 02/07/04

GROUNDING INSTRUCTIONS
THIS PRODUCT IS FOR COMMERCIAL USE
ONLY.
ELECTRICAL:
In the USA, this machine operates on a standard 15
amp 115V, 60 Hz, A.C. power circuit. The amp,
hertz, and voltage are listed on the data label found
on each machine. Using voltages above or below
those indicated on the data label will cause serious
damage to the motors.
EXTENSION CORDS:
If an extension cord is used, the wire size must be at
least one size larger than the power cord on the
machine, and must be limited to 50 feet (15.5m) in
length.
GROUNDING INSTRUCTIONS:
This appliance must be grounded. If it should
malfunction or break down, grounding provides a
path of least resistance for electric current to reduce
the risk of electric shock. This appliance is equipped
with a cord having an equipment-grounding
conductor and grounding plug. The plug must be
inserted into an appropriate outlet that is properly
installed and grounded in accordance with all local
codes and ordinances.
This appliance is for use on a nominal 120-volt
circuit, and has a grounded plug that looks like the
plug in “Fig. A”. A temporary adaptor that looks like
the adaptor in “Fig. C” may be used to connect this
plug to a 2-pole receptacle as shown in “Fig. B”, if a
properly grounded outlet is not available. The
temporary adaptor should be used only until a
properly grounded outlet (Fig. A) can be installed by
a qualified electrician. The green colored rigid ear,
lug, or wire extending from the adaptor must be
connected to a permanent ground such as a
properly grounded outlet box cover. Whenever the
adaptor is used, it must be held in place by a metal
screw.

Improper connection of the equipmentgrounding conductor can result in a risk of
electric shock. Check with a qualified electrician
or service person if you are in doubt as to
whether the outlet is properly grounded. Do not
modify the plug provided with the appliance - if it
will not fit the outlet; have a proper outlet
installed by a qualified electrician.
GROUND-FAULT CIRCUIT-INTERRUPTER
PROTECTION
This machine is provided with a (GFCI) built into the
plug of the power supply cord. This device provides
additional protection from the risk of electric shock.
Should replacement of the plug or cord become
necessary, use only identical replacement parts that
include GFCI protection. If the GFCI is not the
AUTOMATIC RESET TYPE, it must be manually
TESTED and RESET each time the cleaning system
is plugged in. Press firmly to assure internal spring
activates switch. Push “test“ then push “reset”. Motor
will not start if GFCl does not reset. Check circuit
breakers or outlet. If circuit breaker is not tripped
and unit will not reset, contact local service center.

980146 02/07/04

2-3

SAFETY LABEL LOCATION
NOTE: These drawings indicate the location of safety labels on the machine. If, at any time, the labels become
illegible contact your C400 representative for prompt replacement.

WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK, USE
INDOORS ONLY AND ALWAYS INSTALL FLOAT BEFORE
ANY WET PICK-UP OPERATION. USE ONLY DETERGENT
INTENDED FOR CLEANING CARPETS.

WARNING LABEL, 500009

2-4

980146 02/07/04

TECHNICAL SPECIFICATIONS
ITEM
Electrical
Electric Vacuum Motor
Solution Pump
Solution Capacity
Recovery Capacity
Dimensions – Weight (Empty)
Dimensions - Length
Dimensions - Height
Dimensions - Width
Power Cable

DIMENSION/CAPACITY
115V 60HZ 11A
2 STAGE
500PSI
10 gal. (38L)
11 gal. (42L)
106 lbs. (48kgs)
36 in. (914mm)
36 in. (914mm)
22 in. (589mm)
50 ft. (15.24M)

SPECIAL NOTES:
The sound pressure level at 1m from the machine was measured to be 76 dBA. This was a nearfield, broadband
measurement taken in a typical industrial environment on a tile floor. This appliance contains no possible source
of impact noise. The instantaneous sound pressure is below 63 Pa.
The weighted root mean square acceleration at the operator’s arms was measured to be below 2.5m/s2. This was
a tri-axial, third-octave-band measurement made during normal operation on a composite tile floor. The
measurement and related calculations were made in accordance with ANSI S3.34-T986.

980146 02/07/04

3-1

HOW THE MACHINE WORKS
This machine is a multi-functional cleaning machine
intended for commercial use. The appliance applies
chemical at low pressure and uses high pressure to
clean with. Then the soiled water is vacuumed back
into the recovery tank.
The machine's primary systems are the clean water
system, recovery system, chemical system and
pressure washer system.
The function of the clean water system is to store
clean water and deliver it to the available tools. The
clean water system consists of the clean water tank,
strainer and check valve. The clean water tank
stores water until it is delivered to the tools. The
strainer protects the check valve and pump from
debris. The check valve prevents the water from
flowing back into the tank.
The function of the recovery system is to vacuum the
soiled water back into the recovery tank. The
recovery system consists of the wand and wheeled
squeegee, vacuum motor, float shut-off and
recovery tank. The wand and wheeled squeegee
wipes the dirty solution off the floor. The vacuum
motor provides suction to draw the dirty solution off
the floor and into the recovery tank. The float shutoff protects the vacuum fan from over filling. The
recovery tank stores the dirty solution.

3-2

The function of the chemical system is to dispense
chemical into the clean water system. The chemical
system consists of the chemical reservoir, chemical
cap and a chemical-metering selector. The chemical
reservoir stores and dispenses chemical into the
clean water system. The chemical-metering selector
meters the amount of chemical and selects between
chemical A or B and turn chemical off.
The function of the pressure washer system is to
clean fixtures and other surfaces. The pressure
washer system consists of a pump, high-pressure
hose and spray gun. The pump delivers cleaning
solution to the tools. The high-pressure hose
connects the pump to the spray gun. The spray gun
is an adjustable Hi-Lo that applies clean water and
chemical to the surface being cleaned.
The function of the auto fill system is to be able to
connect a garden hose to a constant water source.
The valve and float inside the tank will automatically
turn the water flow on and off to keep the tank full.

980146 02/07/04

COMPONENTS

AUTO SOLUTION FILL
CONNECTION
CHEMICAL
SIPHON CAPS

SOLUTION TANK
SOLUTION
TANK LID
RECOVERY TANK
RECOVERY
TANK LID
HOSE
STORAGE

SOLUTION TANK
FILL HOSE

VACUUM
ACCESSORY TOOL
HOOK-UP

ELECTRICAL
CORD
BASE ASSEMBLY

RECOVERY TANK
DRAIN VALVE

SOLUTION
ACCESSORY TOOL
HOOK-UP

CASTER LOCK

980146 12/04/04

3-3

CONTROLS

4
5

1.
2.
3.
4.

3-4

Vacuum Switch
Vacuum Circuit Breaker
Pump Circuit Breaker
Pump Switch

5. Prime Pump Switch
6. Chemical Selector and Metering Valve
7. Solution Auto Fill Connection

980146 12/04/04

CONTROLS
1. VACUUM SWITCH
Turns the vacuum motor On and Off.

2. VACUUM CIRCUIT BREAKER
10 Amp. Protects the vacuum motor.

3. PUMP CIRCUIT BREAKER
6 Amp. Protects the pump motor.

4. PUMP SWITCH
Turns the pump On and Off.

5. PRIME PUMP SWITCH
Primes the solution pump if necessary.

6. CHEMICAL SELECTOR AND METERING
VALVE
Meters the amount of chemical being dispensed
and selects between chemical A or chemical B
and OFF.
7. SOLUTION AUTO FILL CONNECTION
The valve and float inside the tank automatically
turn the water flow on and off to keep the tank
full. Use only with normal city water pressure.
Connect hose to wall faucet. Remove cap from
machine hose connection and connect hose.
Turn on water faucet to desired flow rate.

980146 02/07/04

3-5

OPERATIONS
FILLING THE MACHINE
Do not put defoamer, solvents spotter or
prespray chemicals in the solution tank.

1. Always use gloves and eye protection. Never
spray solution towards people.

4. Attach the adapter cap and intake hose to the
Chemical bottle. Refer to the Chemical Label for
the desired dilution.

2. To fill Use fill hose or pour directly into solution
tank. Use COLD WATER. Add 1 ½ oz of
GinsuRinse to each full solution tank.

5. Position the machine in the door way,
lock front casters. Start at furthest point in the
room and work towards the door.

3. If needed prime pump by sealing gun to vacuum
port and spraying directly at low pressure.

6. Always Spray chemical using low pressure.

3-6

980146 12/04/04

OPERATIONS

7. Use brush or grout tool for heavy soiled areas.

10. Store and secure hoses and tools neatly.

8. Turn Chemical off. Pressure clean by rinsing
surfaces at high pressure.

11. Drain machine at proper disposal areas. Use
pressure gun to rinse and clean recovery tank.

9. Use Squeegee or Gulper tool to remove
standing water.

12. When using dry filter, gently remove and wash
with water after every use. Allow to dry before
re-using.

980146 02/07/04

3-7

OPERATIONS

Care must be exercised in the use of all
chemicals. Chemicals are poisonous and can
pose a health risk. Read and follow
manfacturers instructions regarding dangers
and correct usages.

The internal parts of the pump used in the machine
are suitable for use with most carpet cleaning
chemicals. But they are susceptible to chemical
attack from some cleaning substances, such as
hydrocarbon solvents and chlorinated bleaches.
These non-compatible materials are not of the type
used for carpet cleaning.
CHEMICALS
Suitable Chemicals Non-Compatible
Alkalis
Detergents
Hydroxides
Soaps
Vinegar

Aldehydes
Aromatics Hydrocarbons
SP Butyls
Carbon Tetrachloride
Clorox*
Chlorinated Bleaches
Chlorinated Hydrocarbons
Lysol*
Methyl Ethel Ketone (MEK)
Perchorethylene (perc)
Phenolics
Trichlorethylene
D-Limonene

Only use chemicals approved for use with this
machine. Use of non-compatible chemicals may
cause machine damage and will not be covered
under the warranty. Carefully read ingredients on
manfacturer’s label before using any product in this
machine.

Do not let pump run dry.

Do not let pump run unattended.

3-8

980146 02/07/04

MAINTENANCE

1. Float Shut-Off
2. Strainer
3. Circuit Breakers

4. Vacuum Motor
5. Pump
6. Adjustable Unloader Valve

980146 02/07/04

4-1

MAINTENANCE
1. FLOAT SHUT-OFF
The float shut-off is located inside the recovery
tank. The purpose of the float shut-off is to
notify the user that the recovery tank is full.
Remove daily and clean any debris for
maximum airflow.

3. CIRCUIT BREAKERS
Circuit breakers interrupt the flow of power in the
event of an electrical overload. When a circuit
breaker is tripped, reset it by pressing the
exposed button. If a circuit breaker continues to
trip, the cause of the electrical overload should
be found and corrected.

2. STRAINER
The strainer is located on the lower right side
between the front and rear wheels. The strainer
protects the check valve and pump from debris.
If there is little or no solution flow to the ground,
check the stainer for debris. Drain the solution
tank and clean the solution strainer. To remove
the strainer, turn the bottom part of the strainer
counterclockwise until the bottom is separated.
Clean out the debris from the wire mesh and
reassemble. Make sure the o-ring gasket is in
place when reassembled.

4-2

980146 02/07/04

6 Amp. Protects the pump motor.

10 Amp. Protects the vacuum
motor.

MAINTENANCE
4. VACUUM MOTOR
(Refer to vacuum group in the parts section of
manual).

ONLY QUALIFIED MAINTENANCE PERSONNEL
ARE TO PERFORM THE FOLLOWING REPAIRS.
VACUUM MOTOR REPLACEMENT
1. Turn off all switches and unplug machine.
2. Drain tanks and remove all chemicals and
accessories.
3. Unlatch two front latches and hinge tanks back.
4. Locate the vacuum motor wires and disconnect
at the connector.
5. Remove the vacuum motor.
6. Reverse process to install.

Vacuum Motor Carbon Brushes Replacement (Ametek)
End Cap
Carbon
Brushes

WARNING: The green
ground wire must be
attached for safe operation.
See wiring diagram.

Note: When replacing carbon brushes loosen wire terminal
BEFORE removing screws on bracket.
Wire
Terminal

Vacuum Motor Carbon Brushes Replacement (Windsor)
End Cap
Carbon
Brushes

Note:
Place
stop in
groove.

WARNING: The green
ground wire must be
attached for safe
operation. See wiring
diagram.

If armature commutator is grooved, extremely pitted or not
concentric, the motor will need to be replaced or sent to a
qualified service center.

Important:
These brushes wear quicker as the length shortens due to
increased heat. Spring inside brush housing will damage
motor if brushes are allowed to wear away completely.

If armature commutator is grooved, extremely pitted or not
concentric, the motor will need to be replaced or sent to a
qualified service center.

Wire Terminal

Important:
These brushes wear quicker as the length shortens due to
increased heat. Spring inside brush housing will damage
motor if brushes are allowed to wear away completely.

3 [9.5mm]
8

3/8 (9.5mm)

Periodically check the length of the carbon brushes. Replace
both carbon brushes when either is less than 3/8" (9.5mm)
long.

980146 02/19/04

4-3

MAINTENANCE
5. PUMP

ONLY QUALIFIED MAINTENANCE PERSONNEL
ARE TO PERFORM THE FOLLOWING REPAIRS.

TORQUE CHART
ITEM
PUMP INLET
CLAMP SCREW

DO NOT OVERTIGHTEN THE RTP PUMP.
SOLUTION PUMP REPLACEMENT
1. Turn off all switches and unplug machine.
2. Drain tanks and remove all chemicals and
accessories.
3. Unlatch two front latches and hinge tanks back.
4. Remove the solution hoses from the fittings on
the pump.
5. Remove the clamp that fastens the pump to the
motor.
6. Reverse process to install.

PUMP SEAL KIT
#47434

PUMP VALVE KIT
#47435

4-4

980146 02/07/04

SIZE
1/2”
10-32

IN. LBS
25
20

Nm
3
2.4

MAINTENANCE
6. REGULATING UNLOADER

ONLY QUALIFIED MAINTENANCE PERSONNEL ARE TO PERFORM THE FOLLOWING REPAIRS.
UNLOADER REPLACEMENT
1. Turn off all switches and unplug machine.
2. Drain tanks and remove all chemicals and accessories.
3. Unhook front latches and tilt tanks back so inside of base frame is exposed.
4. Remove the solution hoses from the fittings on the pump.
5. Remove the unloader.
6. Reverse process to install.
NOTE: Kit #47436 includes all o-rings marked with an asterisk (*) below.

*
INLET
*

OUTLET

BYPASS

980146 02/07/04

4-5

MAINTENANCE
DAILY/REGULAR MAINTENANCE
Before making any adjustments to the machine,
disconnect the power cord from the electrical source.
1. Empty unused cleaning solution from the
solution tank.
2. Inspect and clean filter screen in solution tank.
3. Flush pumping system with 4 to 7 liters of clean
water.
4. After each use, rinse tank with fresh water.
Periodically inspect the recovery tank and
decontaminate if necessary, using a Hospital Grade
Virucide or a 10-1 bleach to water solution. Waste
water should be disposed of properly.
5. Remove filter to clean. Filters used for wet pickup including striper must be thoroughly cleaned
before being allowed to dry.
6. Check spray jets for full spray pattern.
NOTE: Worn filters can affect vacuum
performance. Replace the filter when it becomes
worn out and normal cleaning will not restore
vac performance.

PERIODIC MAINTENANCE
Twice a month, flush a white vinegar solution (one
quart vinegar to two gallons of water) or antibrowning solution (mixed as directed) through the
machine. This will prevent build-up of alkaline
residue in the system. If spray jets become clogged,
remove the spray tips, wash them thoroughly, and
blow dry.
NOTE: Do not use pins, wires, etc. to clean nozzles
as this could destroy the spray pattern.
Periodically inspect all hoses, electrical cables and
connections on your machine. Frayed or cracked
hoses should be repaired or replaced to eliminate
vacuum or solution pressure loss. The electrical
cable must be well insulated and cable connector
screw kept tight. If the cable insulation is broken or
frayed, repair or replace immediately. Don’t take
chances with elctrical fire or shock.

SERVICE SCHEDULE
Check machine for cord damage
Check recovery dome and gasket for damage and
cleanliness
Check hoses for wear, blockages, or damage
Check handles, switches, and knobs for damage
Check vac motor intake filter and clean
Run one gallon of water through system

DAILY
*

WEEKLY

QUARTERLY

*
*
*
*
*

Clean out recovery tank and check float valve to make
sure it moves freely
Clean out solution tank and remove and clean vacuum
intake screen
Clean outside of all tanks and check for damage
Run vac motor for at least one minute to allow motor to
dry
Store with dome off tank to allow the tank to dry
Check all bearings for noise
Check all gaskets for wear and leakage
Check vacuum intake screen for damage; replace if
necessary
Check pump pressure; observe spray pattern and
check with gauge if necessary
Check and clean solution screen
Check cables for fraying
Check overall performance of machine
Check vac motor carbon brushes

4-6

*
*
*
*
*

980146 02/07/04

*
*
*
*
*
*
*
*

MAINTENANCE
PROBLEM
Loss of Power

Electrical shock

CAUSE

SOLUTION

Dead electrical circuit
Faulty power cord
Equipment not grounding
Receptacle not grounded

Check building circuit breaker or fuse box.
Replace
Follow grounding instructions exactly
Contact an electrician to check building’s wiring
Have a trained service technician check machine’s
wiring
Replace
Replace
Replace
Center and seal dome over tank

Internal wiring problem
Vac motor speed varies
or doesn’t run

Loss of vacuum

Pump runs no solution

Worn motor brushes
Motor worn out
Faulty switch
Loose vacuum dome
Vacuum circuit breaker
tripped.
Crack in dome of poor joint
Lint or dirt clogging
vacuum screen
Loose cuffs on vacuum
hose
Vac motor seals leaking
Floor tool vac chamber
clogged
Vac motor, hose, or dome
gasket
Pump inlet screen plugged
Pump circuit breaker
tripped.
Faulty pump switch.
Faulty pump motor.
Pump air locked

Pump runs, loss of
pressure

Pump will not run
Solution hose fitting hard
to connect

Reset breaker.
Replace or repair using acrylic plastic cement only
With power off clean screen
Tighten cuffs turning counterclockwise
Replace
Wash out with hose. Pick lint out with a wire
Replace
Clean inlet screen
Reset breaker.
Call for service.
Call for service.
Press trigger to open valve on cleaning wand to
relieve air

Internal or external
solution line damaged and Replace
leaking
Jet orifice on cleaning
Total jet opening for 100 psi should be .06 to .08
wand is to large
Internal pump components
Replace, see pump kit components (pg 4-3)
wearing out
Note: Operation of pump using a wand or hand tool with an orifice of less than .06
will cause pump to cavitate or pulsate and could result in premature wear of pump
components.
Check valves in pump
Take piston from BPR and lubricate with Superlube.
head for particles or cuts in
If problem still exists change BPR kit
seals
Unit not plugged in
Connect unit to 3 prong grounded outlet
Loose wiring
See dealer
Clean with steel wool. Soak in acetic acid (white
Corrosion on fittings.
vinegar). Lubricate lightly with silicone base lubricant.

980146 02/07/04

4-7

BASE

3
1
3

13
3
3

6
11
3
1

7
1

8
3
1

5-1

980146 03/31/04

BASE
REF

PART NO.

QTY

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15

57245
70015
87013
87095
140-05
280-02
18044
87080
57196
040-06
56-502068
75443
46-802536
140668
75444

21
21
42
4
2
4
2
2
2
2
1
1
1
1
1

SERIAL NO.
FROM

DESCRIPTION

NOTES:

NUT, 1/4-20 HEX NYLOCK SS
SCR, 1/4-20 X 3/4 HHCS SS NP
WASHER, 1/4 ID X 5/8 OD SS
WASHER, #10 FLAT PLTD
DRAW PULL LATCH STD.
RIVET AL. 3/16 X 1/2 CLOSED
CASTER, 4” SWIVEL W/ BRAKE
WASHER, .5 X 1.25 FLAT GR8 PLT
NUT, 1/2 PUSH-ON DOME CAP
WHEEL 8" BLK CENTERED HUB
AXLE ASSEMBLY
BASE
HINGE, SOL & VAC TANK 4" X 8"
BRKT, TOOL BASE
TRAY, 15 X 2 X 4

980146 02/07/04

5-2

CONTROLS

3
23

4
2

1
20
7

9
21

18
7

22
8

15
10
13
17

5-3

980146 12/04/04

CONTROLS
REF

PART NO.

QTY

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22

620013
270699
39205
70547
73505
23214
84187
87018
57090
14942
72128
500813
620014
14832
14635
390-09A
22015
500812
72126
27051
87016
57104

1
2
2
4
1
1
1
8
8
2
1
1
1
1
1
1
1
1
1
2
1
2

DESCRIPTION
PLATE, REAR METERING
CAP, CHEM FEED W/DIP TUBE
HOSE, 1/4 NYLOBRAID X 57”
SCR, 10-32 X 1 PPHMS BLK
STRAIN RELIEF, 1/2 NPT TRUMPET
CORD SET, 14/3 X 60”
VALVE, CHEMICAL METERING
WASHER, #10 X 9/16OD
NUT, 10-32 HEX NYLOCK SS
BOOT, 3/8 CIRCUIT BREAKER
SWITCH, DPDT 2-POSITION ROCKER
LABEL, SWITCH PANEL
PLATE, SWITCH PANEL
BREAKER, 6A VDE CIRCUIT
BREAKER, 10A CIRCUIT
WASHER, 9/16 S/S USS-THICK
COUPLER, 1/4 QD
LABEL, CHEM PANEL
SWITCH, DPDT 3-POSITION ROCKER
CABLE TIE, 11.38” UL/CSA
WASHER, #10 LOCK EXT STAR SS
NUT, 10-32 W/STAR WASHER PLTD

SERIAL NO.
FROM

NOTES:

1000136313

* SEE NOTE

* SEE SUGGESTED CHEMICAL LIST, SECTION 3 (OPERATIONS).

980146 12/04/04

5-4

LABELS & STRAPS

5-5

980146 02/07/04

LABELS & STRAPS
REF

PART NO.

QTY

1
2
3

500794
500811
320-05

1
2
1

SERIAL NO.
FROM

DESCRIPTION

NOTES:

LABEL, C400 LOGO
LABEL, MAIN GINSU
STRAP, VELCRO

980146 03/31/04

5-6

RECOVERY TANK

15
14

13
12

11
4

5
10
6
3

7
9

5-7

980146 02/07/04

RECOVERY TANK
REF

PART NO.

QTY

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15

090-12A
78489
35256
140669
260-33
140-05
15-808123
11-800444
70683
31002
81491
75445
35255
260-64A
70546

1
1
2
1
1
2
1
1
4
1
4
1
1
1
6

SERIAL NO.
FROM

DESCRIPTION

NOTES:

FLOAT CAGE ASSY COMPLETE SLIP
VAC, STACK ASM.
GASKET, DUMP VALVE
BRKT, HOSE
HOSEBARB, 1.5 MPT X 1.5
DRAW PULL LATCH STD.
DUMP VALVE, 2”
ELBOW, 2” 45D PVC SCH40
SCR, 10-32 X 3/8 PPHMS SS NP
ELBOW, 1.5 FPT X FS PVC
SET SCR, 5/16-18 X 1.5 CP SS
TANK, RECOVERY
GASKET, TANK LID
ACCESS COVER CLEAR 6" W/RIM
SCR, 8 X 3/4 PFHT/S BLK ZINC

980146 10/17/05

5-8

SOLUTION HOSES & FITTINGS

5-9

980146 11/05/04

SOLUTION HOSES & FITTINGS
REF

PART NO.

QTY

1
2
3
4
5
6
7
8
9
10
11
12

20016
39413
20042
39629
39631
27051
40039
730262
73785
27372
59021
830147
78561
84188
39634

2
1
10
4
1
4
2
1
1
1
1
1

DESCRIPTION
CLAMP, 1/4 ID HOSE
HOSE, 3/8 NYLOBRAID X 17”
CLAMP, 3/8 HOSE (D-SLOT)
HOSE, 1/2 WIRE BOUND X 3”
HOSE, 1/2 WIRE BOUND X 25
CABLE TIE, 11.38” UL/CSA
HOSEBARB, 1/2 MPT X 1/2 HOSE 90
STRAINER, 1/2 FPT 80 MESH
SCREEN, 80 MESH
CAP, STRAINER 26/32
O-RING, FILTER SEAL RON-VIK
HOSEBARB, 1/2 X 1/2 X 3/8 TEE
TEE, CHEMICAL SIPHON
VALVE, CHECK 1/2 HOSEBARB
HOSE, 1/4 NYLOBRAID X 23”

980146 11/05/04

SERIAL NO.
FROM
1000134745

NOTES:

SERVICE ONLY
SERVICE ONLY
SERVICE ONLY

5-10

SOLUTION PUMP & MOTOR

5-11

980146 03/31/04

SOLUTION PUMP & MOTOR
REF

PART NO.

QTY

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17

39695
39549
20042
40027
31018
84190
65230
70015
53265
87013
57123
20105
40068
730259
830147
39361
39541

1
1
5
1
1
1
1
4
1
4
4
1
1
1
1
1
1

SERIAL NO.
FROM

DESCRIPTION
HOSE, HP 50 1/4 MPT X 1/4 MPT
HOSE, 1/2 WIRE BOUND X 5”
CLAMP, 3/8 HOSE (D-SLOT)
HOSEBARB, 3/8 MPT X 1/2 90º DL
ELBOW, 3/8 FPT X 1/4 FPT
VALVE, REGULATING UNLOADER
PUMP, 500 PSI 1GPM
SCR, 1-4-20 X 3/4 HHCS SS NP
MOTOR, 115V 1/3HP PUMP
WASHER, 1/4 ID C 5/8 OD SS
NUT, 1/4-20 CAPTIVE (.074 W)
CLAMP, PUMP TO MOUNT
HOSEBARB, 3/8” NPT X 1/2 TEE DL
SPACER, .88 OD X .719 ID X .385 L
HOSEBARB, 1/2 X 1/2 X 3/8 TEE
HOSE, 3/8 NYLOBRAID X 7.5”
HOSE, 1/2 WIRE BOUND X 32”

980146 03/31/04

NOTES:

SERVICE ONLY

5-12

SOLUTION PRIME PUMP

5-13

980146 03/31/04

SOLUTION PRIME PUMP
REF

PART NO.

QTY

1
2
3
4
5
6
7
8
9

20042
40066
57245
140446
87013
70015
250-78
87016
70323

2
2
2
2
4
2
1
1
1

SERIAL NO.
FROM

DESCRIPTION

NOTES:

CLAMP, 3/8 HOSE (D-SLOT)
HOSEBARB, 1/8 NPT X 3/8 90° PLAST
NUT, 1/4-20 HEX NYLOCK SS
BRKT, PVC FLOJET PUMP L-SHAPE
WASHER, 1/4 ID X 5/8 OD SS
SCR, 1/4-20 X 3/4 HHCS SS NP
PUMP, 110/120 60HZ FLOJET
WASHER, #10 LOCK EXT STAR SS
SCR, 10-32 X 1/4 PHTR PLTD

980146 02/07/04

5-14

SOLUTION TANK

20
17

21
18
2
22

16
23
24

13
25 14

3
4

3
15

5
12
10
8

9
6
7

5-15

980146 03/31/04

SOLUTION TANK
REF

PART NO.

QTY

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25

70222
140666
70020
87013
46-802536
75446
40039
35182
57023
87222
40077
39633
66405
730232
70683
140667
56-502072
41386
34419
34420
15-808110
70251
19-807014
57104
87018

3
1
7
7
1
1
1
4
4
4
1
1
1
2
4
1
1
1
1
1
1
1
1
4
4

SERIAL NO.
FROM

DESCRIPTION

NOTES:

SCR, #8 X 1/2 PPHST BLK
BRKT, CHEM BOTTLE
SCR, 1/4-20 X 1/2 HHCS SS
WASHER, 1/4 ID X 5/8 OD SS
HINGE, SOL & VAC TANK 4" X 8"
TANK, SOLUTION
HOSEBARB, 1/2MPT X 1/2 HOSE 90
GASKET, FRAME
NUT, 5/16-18 HEX NYLOCK SS
WASHER, SEAL 5/16 X 3/4 OD
HOSEBARB, 3/4MPT X 1/2 HOSE
HOSE ASM., SOLUTION FILL
PIN, BOTTLE LOCK
STRAP, 1.5” X 8.00” VELCRO
SCR, 10-32 X 3/8 PPHMS SS NP
BRKT, TOOL HOLDER
LID, SOLUTION TANK
HOOK, SAFETY CLIP
FITTING, PLUG GARDEN HOSE
FITTING, GARDEN HOSE F X 1/2FPT
VALVE, FLOAT
SET SCR, 1/4-20 X 1.0 PLTD DL
BALL, FLOAT
NUT, 10-32 W/STAR WASHER PLTD
WASHER, #8 INT. STAR

980146 03/31/04

5-16

VACUUM MOTOR

1
2

5
7

5-17

980146 03/31/04

VACUUM MOTOR
REF

PART NO.

QTY

1
2
3
4
5
6
7
8
9
10

35166
065-92
70814
87013
57105
360-04A
360-04B
140687
20092
39697
87016
70191

1
3
3
3
3
1
1
1
1
1

SERIAL NO.
FROM

DESCRIPTION
GASKET, VAC MOTOR
VAC SPACER, 2-1/4
STUD, 1/4-20 X 4.5 SS
WASHER, 1/4ID X 5/8OD SS
NUT, 1/4-20 HEX W/ STAR WASHER
VAC MOTOR, 120V 5.7 2 ST TD
BRUSHES, VACUUM FOR 116392-00
BRUSH SET, 120V VAC WINDSOR
CLAMP, 3.5” WORM GEAR
HOSE, 3.15 ID X 7.0L VENT
WASHER, #10 LOCK EXT STAR
SCR, 10-24 X 1/2 HHTC TYPE 23

980146 03/31/04

1000121568

NOTES:

SERVICE ONLY
SERVICE ONLY

5-18

TOOLS - STANDARD

5-19

980146 02/07/04

TOOLS - STANDARD
REF

PART NO.

QTY

1
2
3
4
5
6
7
8
9
10
11
12
13

02478
02477
02475
02479
02480
02473
02481
36233
56014
58005
56012
39578
39637

1
1
1
1
1
1
1
1
1
1
1
1
1

SERIAL NO.
FROM

DESCRIPTION
TOOL, HAND SQUEEGEE
TOOL, SCRUB BRUSH HANDLE
TOOL, GULPER
TOOL, TILE BRUSH
TOOL, ALUMINUM WAND
TOOL, WHEELED SQUEEGEE
TOOL, DOOR WEDGE
GUN, PRESSURE WASH
NIPPLE, 1/4 CLOSE
NOZZLE, ADJUSTABLE HI-LO
NIPPLE, 1/4 FPT QD
HOSE ASM, 1/4HP SLTN 25 FT
HOSE ASM, 1.5 X 30 FT

980146 02/07/04

NOTES:

NOT SHOWN
NOT SHOWN

5-20

WIRING - SCHEMATIC

PUMP
CIRCUIT
BREAKER
6 AMP

PUMP
SWITCH
5

VACUUM
CIRCUIT
BREAKER
10 AMP
880420
BLK

880420
BLK

7
4

VACUUM
SWITCH

BLK

GRN/YLW

3C
1A

VACUUM
MOTOR

BLK
WHT
WHT
WHT
BLK
BLK
2

WHT
BLK

GRN/YLW

WHT

WHT
PANEL
GROUND

GRN/YLW
BLK

GRN

2
7

POWER
PUMP
MOTOR

41492
WHT
PANEL
GROUND

WHT

BLK

WHT

GRN/YLW

BLK

2
5

1F
PRIMING
PUMP

5-21

980146 12/02/05

WIRING - SCHEMATIC
REF

PART NO.

QTY

1
2
3A
3B
4

880420
41492
23214
23716
23215

2
1
1
1
1

SERIAL NO.
FROM

DESCRIPTION
WIRE, 5” BLK/14 76022 X 76022
HARNESS, COMPASS
CORD SET, 14/3 X 60”
CORD SET, 14/3 X 31
CORD SET, 14/3 X 50’ GFCI YLW

NOTES:

NOT SHOWN
*
NOT SHOWN

SUGGESTED SPARE PARTS
PART NO.
47419
730262
360-04B
140687
53266
14942
14832
14635

DESCRIPTION
KIT, SQUEEGEE TOOL BLADES
STRAINER, 1/2 FPT 80 MESH
BRUSHES, VAC FOR 116392-00
BRUSH SET, 120V VAC WINDSOR
VAC MOTOR ASM, 115V W/ TERM
BOOT, 3/8 CIRCUIT BREAKER
BREAKER, 6A VDE CIRCUIT
BREAKER, 10A CIRCUIT

980146 05/22/04

SERIAL NO.
FROM

NOTES:

1000121568

5-22

TOOLS – LOW FLOW SPRAY GUN OPTION

1
6

3
4

5-23

980146 02/07/04

TOOLS – LOW FLOW SPRAY GUN OPTION
SERIAL NO.
FROM

REF

PART NO.

QTY

DESCRIPTION

1
2
3
4
5
6

84186
36233
56012
51389
44078
47427

1
1
1
1
1
REF

VALVE, FLOW ADJUSTMENT
GUN, PRESSURE WASH
NIPPLE, 1/4 FPT QD
LANCE, SPRAY GUN
JET, 1/ H-VV 8003
KIT, LOW FLOW SPRAY GUN

980146 02/07/04

NOTES:
84186
36233
56012
51389
44078
47427

5-24

TOOLS – GROUT CLEANER OPTION

5-25

980146 02/07/04

TOOLS – GROUT CLEANER OPTION
SERIAL NO.
FROM

REF

PART NO.

QTY

DESCRIPTION

1
2
3
4
5
6
7
8
9
10
11
12
13

270-11A
56032
11-800133
39639
87015
44079
70088
02476
140653
57090
140652
70626
47431

1
1
1
2
4
2
4
1
2
4
2
4
REF

NIPPLE, 1/8 FPT QD MALE BRASS
NIPPLE, 1/8 CLOSE
TEE, 1/8 BR
HOSE, 1/8 MPT X 1/4 FPT X 8L
WASHER, 9/16 ID X 1.06 OD SS
JET, 1/4 MEG 15015
SCR, 10-32 X 1/2 PPHMS SS NP
TOOL, GROUT CLEANER
BRUSH, FLOOR TOOL
NUT, 10-32 HEX NYLOCK SS
BRKT, BRUSH MOUNT
SCR, #10 X 3/4 PPHST HI-LO BLK
KIT, GROUT CLEANER

980146 02/07/04

NOTES:

5-26

TOOLS – HIGH PRESSURE WAND OPTION

5-27

980146 02/07/04

TOOLS – HIGH PRESSURE WAND OPTION
SERIAL NO.
FROM

REF

PART NO.

QTY

DESCRIPTION

1
2
3
4
5
6
7
8
9

56012
39641
70195
84189
39640
270-11
02480
57090
47432

1
1
1
1
1
1
1
1
REF

NIPPLE, 1/4 FPT QD
HOSE, 1/8 MPT X 1/8 MPT X 6 L
SCR, 10-32 X 1.25 PPHMS SS
VALVE, 500 PSI W/ CLAMP
HOSE, 1/8 MPT X 1/8 MPT X 38L
NIPPLE, 1/8 FPT QD FEM BRASS
TOOL, ALUMINUM WAND
NUT, 10-32 HEX NYLOCK SS
KIT, HIGH PRESSURE WAND

980146 02/07/04

NOTES:

5-28

TOOLS – CARPET TOOL OPTION

5-29

980146 02/07/04

TOOLS-CARPET TOOL OPTION
SERIAL NO.
FROM

REF

PART NO.

QTY

DESCRIPTION

1
2
3
4
5
6

270-11A
39642
31016
87015
44080
47433

1
1
1
4
1
REF

NIPPLE, 1/8 FPT QD MALE BRASS
HOSE, 1/8 MPT X 1/4 FPT X 12L
ELBOW, 1/4 NPT STREET
WASHER, 9/16 ID X 1.06 OD SS
JET, 1/4 H-VV 11003
KIT, CARPET TOOL

980146 02/07/04

NOTES:

5-30

LIMITED WARRANTY
The foregoing constitutes Century 400’s entire warranty and no other warranty, liability,
contingency or responsibility, direct, indirect, consequential or in any way connected with the
sale or operation of Century 400 machines or chemical products, either as expressed or
implied, will be honored.

CONDITIONS OF WARRANTY
This warranty shall not extend to any Century 400 product showing effects of misuse, abuse,
disassembly, alteration, lack of proper maintenance, corrosive chemicals, improper voltage,
accident damage, unauthorized repairs, use of other than genuine Century 400 parts and
material, fire, flood, freezing, normal wear or other cause beyond Century 400’s control.

LIMITED LIFETIME HOUSING WARRANTY
We, Century 400, hereby warranty our polyethylene machine housing for life to the original
distributor against cracking, leaking or deterioration. The limited lifetime warranty is offered to
the original owner only. Any transfer in ownership will void warranty. Additional terms and
conditions of the limited lifetime warranty on the housing are as follows: Ninja, Sensei, Spot
Plus, Hurricane and Turbomist will receive a full lifetime 100% replacement warranty. The RTTanks will receive a (1) year 100% replacement warranty; all other polyethylene housings will
receive a full (5) year 100% replacement warranty, followed by 50% replacement value for life.

WARRANTY ON CHEMICAL USE
Improper use of chemicals voids warranty and Century 400’s liability. Defoamer is to be used in
all Century 400 machines. Dry cleaning solvents cannot be used in any Century 400 machine. If
used, fire and/or pump damage could result. White vinegar should be pumped through the
machine (1) time a week to prevent mineral scaling.

PARTS WARRANTY
Parts for Century 400 equipment shall have a (1) year replacement warranty from the date of
purchase for conditions considered normal wear, excluding any and all freight charges.

90 DAY UNLIMITED WARRANTY
Any equipment showing defect of any type within the first 90 days from date of purchase will
have an unlimited warranty which includes parts, freight, and 100% of labor costs. No labor or
freight will be covered after 90 days from the date of purchase.

LIMITED 90 DAY WARRANTY
The following parts, considered expendable under normal use, will be covered by warranty for
90 days from the date of purchase: quick disconnects, o-rings, seals, diaphragms, gaskets,
grommets, thermostats, brass fittings, hoses, etc. This warranty will include parts only.

USE OF PARTS NOT APPROVED BY CENTURY 400 WILL VOID ALL
WARRANTIES.

NOTICE: Failure to complete and return the warranty card within (10)
days of receipt of machine by purchaser will void all warranties.

Century 400, Inc., 325 S. Price Road, Chandler, AZ 85224 USA
Fax: (480) 786-5724
Phone: (800) 752-1777

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