Live Agent Developer's Guide Dev
User Manual:
Open the PDF directly: View PDF
Page Count: 60
- About This Guide
- Prerequisites
- API Versions
- Customize Deployments with the Deployment APIs
- Create Deployments
- Log Deployment Activity with the Deployment APIs
- Customize Your Chat Window with the Deployment APIs
- Customize Chat Buttons with the Deployment APIs
- Find and Create Records Automatically with the Deployment APIs
- Customize Automated Chat Invitations with the Deployment APIs
- Deployment API Code Sample
- Use Pre-Chat to Gather Visitor Information and Set Context for the Agent
- Implement a Custom Chat Window Using Visualforce
- Use Post-Chat to Wrap Up the Chat Interaction with Your Customer
- Set Up Direct-to-Agent Chat Routing with the Deployment APIs