Service Manual Level 1/2 Nokia 6260 Rm 25 1,2

User Manual: Smartphone Nokia 6260 RM-25 - Service manuals and Schematics, Disassembly / Assembly. Free.

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CONFIDENTIAL

nokia

6260
RM-25
Transceiver characteristics:
•

Integrated digital VGA camera

•

Mobile email and VPN client

•

Quickword and Quickpoint for viewing documents

•

HTML Internet browser

•

Bluetooth wireless technology

•

Infrared

•

FM radio and MP3 player

•

Push-to-talk with dedicated side key

•

Tri-band operation for networks on five continents

•

A number of Try and Buy applications preloaded on the
MMC memory card

Transceiver with BL-4C 760mAh Li-Ion battery pack
Talk time

Standby

2 hours-4 hours

4 days-6 days

Note
Depends on
network
parameters

Environmental characteristics:
•

Lead-free soldered

•

RoHS compliant (Restriction on Hazardous Substances,
2002/95/EC)

SERVICE MANUAL
Service Level 1&2
Copyright © Nokia Corporation. This material, including documentation and any related computer programs, is
protected by copyright controlled by Nokia Corporation. All rights are reserved. Copying, including reproducing,
storing, adapting or translating, any or all of this material requires the prior written consent of Nokia Corporation.
This material also contains confidential information, which may not be disclosed to others without the prior
written consent of Nokia Corporation.
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TABLE OF CONTENT
Page
1.

INTRODUCTION...................................................................................................................................................................................3

GENERAL REPAIR INFORMATION.....................................................................................................................................................4

PATHFINDER FOR WORKSHOP STAFF .............................................................................................................................................5

EXPLODED VIEW AND COMPONENT DISPOSAL .............................................................................................................................6

SPARE PARTS LIST..............................................................................................................................................................................7

SERVICE TOOLS....................................................................................................................................................................................8

SW-UPDATE ...................................................................................................................................................................................... 10

DISASSEMBLY INSTRUCTIONS LOWER BLOCK (ALSO SEE THE VIDEO CLIPS ON CARE POINT)........................................... 11

DISASSEMBLY INSTRUCTIONS UPPER BLOCK (ALSO SEE THE VIDEO CLIPS ON CARE POINT) ............................................ 14

10.

UI FLEX ASSY EXCHANGE INSTRUCTIONS ............................................................................................................................... 16

11.

LEGEND FOR QUICK TROUBLE SHOOTER................................................................................................................................. 17

12.

QUICK TROUBLE SHOOTER PART 1.......................................................................................................................................... 18

13.

QUICK TROUBLE SHOOTER PART 2.......................................................................................................................................... 19

14.

CAMERA GONOGO TEST ............................................................................................................................................................. 20

15.

BLUETOOTH & INFRARED TEST ................................................................................................................................................ 21

16.

GONOGO TEST ............................................................................................................................................................................. 22

17.

BATTERY TEST ............................................................................................................................................................................. 22

18.

FOR FORWARDING OF REPAIRS ............................................................................................................................................... 23

19.

ESD PROTECTION REQUIREMENTS........................................................................................................................................... 24

CHANGE HISTORY
Status
Draft
Approved

Version No.
0.1
1.0

Service Manual 6260 Level 1&2

Date
09.08.2004
03.09.2004

Comments
Initial draft
Environmental characteristics added

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1. INTRODUCTION
The purpose of this document is to help Nokia service levels 1 and 2 workshop technicians to carry out service to
Nokia products. This Service Manual is to be used only by authorized Nokia service suppliers, and the content of it
is confidential. Please note that Nokia provides also other guidance documents (e.g. Service Bulletins) for service
suppliers, follow these regularly and comply with the given instructions.
While every endeavor has been made to ensure the accuracy of this document, some errors may exist.
If you find any errors or if you have further suggestions, please notify Nokia using the address below:
mailto:cc-ts-rc.documentation@nokia.com
Please keep in mind also that this documentation is continuously being updated and modified, so watch always
out for the newest version.

Warnings and Cautions

Please refer to the phone’s user guide for instructions relating to operation, care and maintenance including
important safety information. Note also the following:

Warnings:

1. CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE
MANAGEMENT SYSTEMS AND ANTI–SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF
ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/MANUFACTURER TO
DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.
2. THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN
POTENTIALLY EXPLOSIVE ATMOSPHERES EG PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.
3. OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE WITH
THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE
MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO
BE SUBJECT TO INTERFERENCE.

Cautions:

1. Servicing and alignment must be undertaken by qualified personnel only.
2. Ensure all work is carried out at an anti–static workstation and that an anti–static wrist strap is worn.
3. Use only approved components as specified in the parts list.
4. Ensure all components, modules screws and insulators are correctly re–fitted after servicing and alignment.
Ensure all cables and wires are repositioned correctly.

Electrostatic discharge can easily damage the sensitive components of electronic products.
Therefore every Service Supplier has to take care of all precautions, which are mentioned in
the service level related “Service Partner Requirements”, available on Nokia Partner Web Site.
Also see ESD Protection Requirements in this Service Manual.

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2. GENERAL REPAIR INFORMATION
In this section the technician will get some general hints how to carry out repairs:

To familiarize oneself with Nokia product read the tutorials or user guide on www.nokia.com -->Support-->
Phones, by selecting the Phone Model.
Before starting the repair you must take care of ESD precautions like being in your ESD Protected Area and
connecting your wristband.
Use gloves to avoid corrosion and fingerprints.
Protect windows and displays with a film to avoid dust and scratches.
When cleaning the pads you have to use a soft cloth/ESD brush and Isopropanol. It is not allowed to use a
glass fiber pencil because it scratches the surface and will lead later on to corrosion.
Mechanical parts (except shielding lids and bent parts), which didn’t repair the failure, can be reused, if they
are not soldered.
When removing the shielding lids make sure to replace them with new ones, otherwise the high-frequency
leakage can have an influence on the device.
Always use original Nokia spare parts.
Check the soldering joints of the parts, which are concerned regarding the indicated error (e.g. soldered
connectors or switches) and resolder them if necessary (Level 2 only).
Remove redundant soldering flux after repair.
Meet the torque requirements when assembling the unit (see also the document “torques for transceiver
assembly” on Nokia Partner Web Site).
Always use your own equipment for testing where you are sure that it works. E.g. if the customer complains
about charger function, please test the phone with your own charger to be sure if phone or charger causes the
malfunction.
When doing the fault log entries, always note the Item code, which caused the malfunction. Also, fill in the
appropriate part code from the assembly, if needed.
Please be aware that some malfunctions could be software related and solved by an update.

There are several documents available on PWS/CarePoint, which have to be followed:

First, take care for the latest content pages of Service Bulletins, which are always available for each folder on
Nokia Partner Web Site. This is also important to recognize, if existing documents have become invalid.

The service level indicator at the bottom of each document tells the appropriate destination.

o
o
o
o
o
o
o

o
o

Downloads > Support Library >
1.
2.
3.
4.
5.
6.

Instructions
General Service Bulletins
Product related documents
Spare Part Service Bulletins
Service Tools Service Bulletins
Common Softwares Service Bulletins
etc,…

Use General SB-217 as a reference or overview.
Please also check Nokia Partner Web Site (PWS) for latest news and files on a regular basis.

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3. PATHFINDER FOR WORKSHOP STAFF
In addition to the information in this Service Manual, there are several instructions and information, which have to
be followed.
Main documentation database is Nokia Partner Website, which refers also to Nokia Care Point with the purpose of
serving
different
multimedia
content,
like
video
clips
or
interactive
tutorials.
Nokia Partner Web Site

Nokia Care Point (access through Partner Web Site)

Nokia Partner Web Site for EMEA region is the most important
document database for all service suppliers (level 1-4). All service
relevant information like e.g. Service Manuals, Service Bulletins or
general instructions are available. Content is restricted according
your access level. To be kept up-to-date also concerning newest
software updates, a daily check of “latest updates in support library”
is needed.

Nokia Care Point is repair support and training channel for Nokia
service suppliers (mainly for service levels 1 and 2). By providing visual
and easy to learn support and training material, such as illustrative
repair videos, troubleshooting with pictures, product information and
general repair information, Nokia Care Point offers user-friendly
channel for service suppliers to learn technical issues.

It is mandatory to watch for newest technical and organizational information on a daily basis to be updated as
required (see “Latest Updates in support Library”). Every new information has to be processed and implemented
as soon as possible.
When logged into PWS you can also find needed information in different folder like:
Downloads
Support Library
Accessories
Battery Tester
Common Software
Flashing Tools
General --> Instructions
GoNoGo Tester
Service Tools
Tester Support
Wintesla
Products (Service Manuals, Service Bulletins)

To reduce the server traffic it is recommended to download newest version of huge files like videos, Phoenix
packages or Service Manuals only once and distribute it internally for further use.

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4. EXPLODED VIEW AND COMPONENT DISPOSAL
Recommendation for the ecologically friendly disposal of components. Colorized components show the different
categories. See corresponding ITEM/CIRCUIT REF in the Spare Parts Service Bulletins on PWS.

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5. SPARE PARTS LIST

Please exchange this page (placeholder) with latest corresponding
Service Bulletins (spare parts, SWAP units and service tools) from PWS!
This will ensure, that you are using up-to-date order codes only.
Therefore Service Bulletins have to be checked from PWS on daily basis.

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6. SERVICE TOOLS

FLS-4S incl. ACF-8, Driver and User Guide
Dongle and flash device incorporated into one package,
developed specifically for POS use.

ACF-8
Universal Power Supply is used to power FLS-4S.

Internal Battery BL-4C
Inserted under the back cover, this Li-Ion 760mAh battery
provides power in a lightweight package.

Travel Charger ACP-8E (EURO)
Travel Charger ACP-8X (UK)
Small and lightweight charger for fast charging of your phone
battery.

Headset HS-5
An easy and convenient handsfree solution with remote control.

XCS-1
Service Cable is used to connect FLS-4S to SF-27.
SF-27
POS Flash Adapter is used in POS (Point of Sales) environment for
software updating. It provides controlled supply voltage and
necessary connections between the phone and the Flash Device. It
substitutes for the phone’s standard battery during the software
update.
SF-27 Test Pins
For Flash Adapter SF-27

SS-34
Flex Opening Tool

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RJ-33
Soldering Jig

Lead-free Solder Wire
Mandatory for lead-free products.
0772040

NMP Standard Toolkit

Nokia opening tool SRT-6 Nokia No. 0770431
Tonichi torque driver Nokia No. 6901525
Hoya micro fibre cloth MX304
Dastex gloves S, M, XL
Artilux goggles AH166
Wera bit T5 867/4TX 5x50
Wera bit T6 867/4TX 6x50
Wera bit T6 PLUS® 867/4TX 6IP
Facom side cutter 416E
Facom T5 driver SP.14032
Facom T6 driver SP.14033
Facom slot screwdriver AEF. 2x35.E
Wetec tweezers 7abb SA-ESD
Wetec tweezers 22 SA-ESD
Wetec tweezers 13 SA-SMD ESD
Wetec tweezers PSF SA-ESD
Wetec ESD brush E1211
Kaiser Fototechnik airbrush 6315
Wetec dental tool DEM83266/0
RS Components Scissors 323-5732

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7. SW-UPDATE
To use FLS-4S Flash Dongle you have to follow the user guide inside the sales package. Please check always for the
latest version of flash software, which is available on
Nokia Partner Web Site.
Flash Concept – (Point of Sales)

It is very important to follow this insertion and removal
procedure, otherwise the contact pins of Flash Adapter
could be damaged.

1.) Move the slide in arrow direction as shown in the
picture.

2.) Insert the Flash Adapter SF-27 like a battery, start at
the Battery Connector side.

3.) Now, push down the phone, do not use too much force.

4.) Press down the phone on to the Flash Adapter SF-27
and move the slide towards the device to connect it with
the DC Jack.
Use the reverse order to remove the phone from Flash

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8. DISASSEMBLY INSTRUCTIONS LOWER BLOCK (ALSO SEE THE VIDEO CLIPS ON CARE
POINT)

1.) Protect the WINDOW with a film to avoid dust and
scratches.

2.) Remove the BATTERY COVER.

3.) Always remove the BATTERY before continuing
disassembly.

4.) Unscrew the six Torx Plus® size 6 screws. For assembly,
the reverse order and a Torx Plus® driver with a torque of
20Ncm has to be used.

5.) Remove the B1 COVER and place it upside down on the
table.

6.) Remove the VIBRA MOTOR with tweezers.

7.) Remove the DC-JACK with a charger plug.

8.) Pull up the FRAME at the right side and then move it to
the right.

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9.) The same procedure on the left side of the FRAME.

10.) Now, remove the FRAME.

11.) Take away the SIDE KEY with SRT-6.

12.) Use the B1 COVER as a support for ENGINE MODULE to
avoid damaging of the HINGE FLEX.

13.) Now remove the ENGINE MODULE. First lift up the left
side (near SIM, MMC connector) with SRT-6 and then…

14.) …the right side near by the CAMERA MODULE. Be
careful not to touch the CAMERA MODULE.

15.) The ENGINE MODULE is connected to the LOWER BLOCK
via the HINGE FLEX CONNECTOR. Be careful when placing
the ENGINE MODULE on the B1 COVER.

16.) Open the CAMERA CONNECTOR by using the SS-34 and
remove the CAMERA MODULE.

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17.) Open the HINGE FLEX CONNECTOR by using the SS-34
and take away the B1 COVER with ENGINE MODULE.

18.) Remove the MICROPHONE with tweezers, be careful
not to damage the spring contacts.

19.) Remove the UI FLEX ASSY by using tweezers as shown
in the picture.

20.) Finally, remove the KEYMAT by pressing it slightly
from the inside to the outside.

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9. DISASSEMBLY INSTRUCTIONS UPPER BLOCK (ALSO SEE THE VIDEO CLIPS ON CARE
POINT)

1.) Remove the BATTERY before disassembling the UPPER
BLOCK.

2.) Open the phone and turn around the UPPER BLOCK 180
degrees.

3) Protect the WINDOW with a film to avoid dust and
scratches.

4.) Remove the FUNCTION KEYMAT.

5.) Unscrew the two Torx Plus® size 6 screws. For
assembly, a Torx Plus® driver with a torque of 15Ncm has
to be used.

6.) First open the A2 COVER at one side and then…

7.) …at the other side by using the SRT-6. Remove the A2
COVER.

8.) Use tweezers to remove the LCD SHIELD. Start at one
side and then…

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9.) …on the other side.

10.) Now remove the LCD SHIELD with the SRT-6.

11.) Protect the LCD with a film to avoid dust and
scratches.

12.) Remove the EARPIECE with tweezers. Mind the guide
pin when assembling.

13.) To open the LCD CONNECTOR hold the FLEX FOIL down
with the Torx driver and lever up the LCD CONNECTOR with
a slotted screwdriver carefully. Note not to damage the
FLEX FOIL, LCD CONNECTOR or surrounding components.

14.) Lever up the right corner of the LCD with SRT-6.

15.) Remove the LCD as shown in the picture.

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10. UI FLEX ASSY EXCHANGE INSTRUCTIONS

1.) For UI FLEX ASSY exchange the KEYMAT has to be
assembled.

2.) Remove the protection film from the UI FLEX ASSY.

3.) Place one side of the UI FLEX ASSY to the guide pin.

4.) Then place the other side like shown in the picture.

5.) Place the SHIELD on the UI FLEX ASSY with tweezers.

6.) Now, press the SHIELD to the UI FLEX properly.

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11. LEGEND FOR QUICK TROUBLE SHOOTER
This legend is valid for all parts of the Quick Trouble Shooter
Follow the steps until the problem is solved. If this doesn’t help, you are not authorized to go forward. Only
underlined components ( e.g. I002) can be changed.
The start point of repair activities regarding the appeared fault symptoms.
Follow the arrows step by step
Pads or contacts: Check optical and mechanical condition particularly regarding
to corrosion. Clean if necessary.
Measure component for electrical functionality and change, if needed.
(Level 2 only)
Pads or contacts: Check optical and mechanical condition particularly regarding
to corrosion. Clean with ESD brush only, if necessary.
No more actions possible send product to the appropriate service supplier with
higher service level.

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12. QUICK TROUBLE SHOOTER PART 1

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13. QUICK TROUBLE SHOOTER PART 2

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14. CAMERA GONOGO TEST
Before starting the
GoNoGo test, check that
camera window is
clean. If not, clean the
window with cloth.

Figure 1

Figure 2

Turn the Upper Block as shown in the figure 1

To take a picture press the Capture key

Test was successful, if the Image appears on your Display. The camera is ok.

Turn back the Upper Block as shown in the figure 2. Menu appears again.

Select Options

Select Delete

Select Yes

Select Exit for Home Menu

If the test is failed see Quick Trouble Shooter.

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15. BLUETOOTH & INFRARED TEST
Bluetooth test
You need another Bluetooth device (e.g. 6310i) to do a GoNoGo test.
Make sure that Bluetooth is activated in the reference unit. The distance of the devices should be not more than
5m from each other.
Infrared test
You need another infrared device (e.g. 6310i) to do a GoNoGo test. The infrared windows of the devices must be
directed to each other and should have a distance of approximate 15 cm. Make sure that infrared is activated in
receiver device.
Warning: Do not point the IR (infrared) beam at anyone’s eye or allow it to interfere with other IR devices. This
device is a Class 1 Laser product.

Reference unit, Bluetooth /infrared activated

Test unit

Settings on the test unit:

•
•

From Home Menu, push the Menu key
Select Contacts

•

This displays Phonebook entries. If phone and SIM memory is empty, create one new contact.

•

Choose one phonebook entry and select Option.

•

Select Options

•

Select Send
A) - For infrared test: Select Via infrared
If sending of business card fails, make sure again that infrared windows are directed to each other and
infrared is activated in reference device. Then try again sending.
Test was successful, if you get this message on receiver device.
You will not get a confirmation on sender device.
B) - For Bluetooth test: Select Via Bluetooth
Search window appears, if all Bluetooth devices in range will be displayed, the test is successful!

•

Press red receiver button for Home Menu.

•

Note: Bluetooth is activated!

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16. GONOGO TEST
After the optical check a GoNoGo test has to be carried out if the unit has been unscrewed to guarantee the
functionality of the phone.
Please refer to the actual information on Partner Web Site and Nokia Care Point. When using delivered tester
support files, take care of the right setup according to the tester type and product type.
Please refer to “Recommended Service Equipment” on Nokia Partner Web Site.

Mobile Phone Tester

17. BATTERY TEST
A battery tester lets you test the capacity of Nokia batteries.
Please refer to the actual information on Partner Web Site.

http://www.astratec.co.uk/

Service Manual 6260 Level 1&2

http://www.cadex.com/

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18. FOR FORWARDING OF REPAIRS
When it is necessary to forward of repairs to appropriate service supplier with higher service level
we recommend using the offered swap phone cartons as described in Spare Parts SB-004.

Always Protect the window with a protection film.

Put the unit under the stretch film.

Add repair documentation e.g. filled-in service note into
the swap carton.

Fold the swap carton as shown in Spare Parts SB-004.

There are two different sizes of swap cartons for common mobile phones.

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19. ESD PROTECTION REQUIREMENTS
Please refer to the Partner Web Site document
Service Supplier Requirements in folder General instructions.

USE Conductive bags and boxes
USE ESD compatible service tools
USE Conductive wastebaskets
USE ESD gloves when handling PWBs/PCBs
USE Cleaning material without changing el. Characteristics
USE Grounded service equipment, i.e. soldering station
USE ESD clothes such as coat or frock

NO Smoking
NO Drinking
NO Eating
NO Dust
NO Useless Items
NO Normal pressured air for
cleaning modules/displays

The video covers general issues concerning Electro-Static Discharge (ESD)
source: Nokia Care Point

Service Manual 6260 Level 1&2

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