Service Manual 7210/6610 Level 1&2 Nokia 6610 Nhl4u, 7210 Nhl 4 1,2

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Nokia Mobile Phones Customer Care E&A
Technical Services, Repair Concepts

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7210

6610

NHL-4

NHL-4U

Service Manual
Service Level 1&2
Copyright © Nokia Corporation. This material, including documentation and any related computer
programs, is protected by copyright controlled by Nokia Mobile Phones. All rights are reserved.
Copying, including reproducing, storing, adapting or translating, any or all of this material requires
the prior written consent of Nokia Mobile Phones. This material also contains confidential
information, which may not be disclosed to others without the prior written consent of Nokia Mobile
Phones.

Service Manual 7210/6610 Level 1&2

Nokia Mobile Phones Customer Care E&A
Technical Services, Repair Concepts

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Introduction
The purpose of this document is to help Nokia service levels 1 and 2 workshop
technicians to carry out service to Nokia 7210 & 6610. This Service Manual is to be used
only by authorized Nokia service partners, and the content of it is confidential. Please
note that Nokia provides also other guidance documents (e.g. Service Bulletins) for
service partners, follow these regularly and comply with the given instructions.
While every endeavor has been made to ensure the accuracy of this document, some
errors may exist. If you find any errors or if you have further suggestions, Nokia should
be notified. Please keep in mind also that this documentation is continuously being
updated and modified, so watch always out for the newest version.

Warnings and Cautions
Please refer to the phone’s user guide for instructions relating to operation, care and maintenance
including important safety information. Note also the following:

Warnings:
1. CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE
MANAGEMENT
SYSTEMS AND ANTI–SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF
ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE
DEALER/MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF
ENERGY.
2. THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN
POTENTIALLY EXPLOSIVE ATMOSPHERES EG PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS
ETC.
3. OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY
INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A
PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER
ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.

Cautions:
1. Servicing and alignment must be undertaken by qualified personnel only.
2. Ensure all work is carried out at an anti–static workstation and that an anti–static wrist strap is
worn.
3. Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.
4. Use only approved components as specified in the parts list.
5. Ensure all components, modules screws and insulators are correctly re–fitted after servicing and
alignment. Ensure all cables and wires are repositioned correctly.
6. All PC’s used with NMP Service Software for this produce must be bios and operating system ”Year
2000 Compliant”.

Service Manual 7210/6610 Level 1&2

Nokia Mobile Phones Customer Care E&A
Technical Services, Repair Concepts

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Table of content
1.

EXPLODED VIEW.................................................................................................................................... 4

SPARE PARTS LIST................................................................................................................................. 5

7210<>6610 COMPARISON..................................................................................................................... 8

INFRARED GONOGO TEST .................................................................................................................. 9

SW-UPDATE ............................................................................................................................................ 10

GENERAL REPAIR INFORMATION ................................................................................................. 11

DISASSEMBLY INSTRUCTIONS (SEE ALSO VIDEO CLIPS) ...................................................... 12

QUICK TROUBLE SHOOTER PART1 ............................................................................................... 14

QUICK TROUBLE SHOOTER PART2 ............................................................................................... 15

10.

ESD PROTECTION REQUIREMENTS........................................................................................... 17

11.

SERVICE NOTES................................................................................................................................ 18

12.

GONOGO TESTER ............................................................................................................................. 19

13.

BATTERY TESTER ............................................................................................................................ 19

Change History
Originator
MWy
MWy

Status
Draft
Approved

Version No.
0.1
1.0

Date
01.08.2001
25.09.2002

Service Manual 7210/6610 Level 1&2

Comments
Initial draft
Approval by PHe

Nokia Mobile Phones Customer Care E&A
Technical Services, Repair Concepts

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1. EXPLODED VIEW

Description: See corresponding ITEM/CIRCUIT REF of the SPL (Spare Parts List)

Service Manual 7210/6610 Level 1&2

Nokia Mobile Phones Customer Care E&A
Technical Services, Repair Concepts

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2. SPARE PARTS LIST
SPARE PARTS
ITEM/
QTY
CIRCUIT REF.

PART NO

I003

9517173

DISPLAY SHIELD DMC04171 NHL-4

I004

4850261

I005

0201827

LCD MODULE 130X130 COG COLOURSTN
TK4 UI BOARD MODULE (7210)

I005

0201909

TK7 UI BOARD MODULE (6610)

I006

9467076

LCD FRAME DMC03935 NHL-4

I007

9470283

SPEAKER FOAM TAPE

I008

5140251

SPEAKER105+-3DB32R D8.1X2.25 PICO

I009

5140263

MIC+BOOT ASSY -42+-3DB D7.7X3MM

I010

6290107

SCREW 1.8X7.0 FE T6+ DMD05791 BLK

I012

5400263

ANTENNA POGO PIN L=8.7MM D=2.1MM

I013

9452236

VOLUME KEY DMD07492 NHL-4

I014

9452235

IR WINDOW DMD07490 NHL-4

I015

5400243

CONN DC-JACK 3.5MM 3POL SPR 90DEG

I016

6800057

VIB.MOTOR ASSY 1.3 VDC 11000 RPM

I017

9470205

RELEASE BUTTON NHL-4

I018

9510845

SPRING NHL-4

I019

9452237

POWER KEY DMD07491 NHL-4

I020

XXXXXXX

I022

0660264

SPEAKER HF 69+-2DB8R D16X4.36
ANTENNA INT ANTENNA EGSM/PCN/PCS (7210)

I022

0660267

ANTENNA INT ANTENNA EGSM/PCN/PCS (6610)

PART NAME

SOLDERING COMPONENTS ONLY FOR LEVEL 2
ITEM/
QTY
CIRCUIT REF.

PART NO

S300

5209001

SM SW TACT SPST 12V 50MA SIDE KEY

S301

5209001

SM SW TACT SPST 12V 50MA SIDE KEY

S302

5409235

SM TACT SW TRAV 0.2 4.1X3.55X1.75

F100

5119019

SM FUSE F 1.5A 32V

G300

4700131

CELL CAPACITOR 0.01MAH 3V3

V101

4864573

LED CL19WBVA WHITE

V102

4864573

LED CL19WBVA WHITE

V103

4864573

LED CL19WBVA WHITE

V104

4864573

LED CL19WBVA WHITE

V105

4864573

LED CL19WBVA WHITE

PART NAME

V106
1
4864573 LED CL19WBVA WHITE
Service Manual 7210/6610 Level 1&2

0603

Nokia Mobile Phones Customer Care E&A
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VARIANT PARTS (7210)
ITEM/
QTY
CIRCUIT REF.

PART NO

I001

9490782

A-COVER ASSY DMC03934 ORANGE

I001

9490783

A-COVER ASSY DMC03934 TURQUOISE

I001

9490784

A-COVER ASSY DMC03934 BROWN

I002

9790644

KEYPAD LATIN DMC04451 NHL-4

I002

9790710

KEYPAD ARABIC DMC05274 NHL-4

I002

9790711

KEYPAD CYRILLIC DMC05275 NHL-4

I002

9790712

KEYPAD GREEK DMC05276 NHL-4

I002

9790713

KEYPAD HEBREW DMC05277 NHL-4

I023

9490773

B-COVER ASSY DMC04484 ORANGE

I023

9490774

B-COVER ASSY DMC04484 TURQUOISE

I023

9490775

B-COVER ASSY DMC04484 BROWN

PART NAME

VARIANT PARTS (6610)
ITEM/
QTY
CIRCUIT REF.

PART NO

I001
I001

9490826
9490827

A-COVER ASSY DMC05091 BLACK
A-COVER ASSY DMC05091 WHITE

I001

9490888

A-COVER ASSY DMC05091 GREY

I002

9790719

KEYPAD LATIN DMC05167 HDJ13

I002

9790726

KEYPAD ARABIC DMC05296 HDJ13

I002

9790724

KEYPAD CYRILLIC DMC05294 HDJ13

I002

9790725

KEYPAD GREEK DMC05295 HDJ13

I002

9790727

KEYPAD HEBREW DMC05297 HDJ13

I023

9490833

B-COVER ASSY DMC05092 BLACK

I023

9490832

B-COVER ASSY DMC05092 WHITE

I023

9490889

B-COVER ASSY DMC08092 GREY

PART NAME

Service Manual 7210/6610 Level 1&2

Nokia Mobile Phones Customer Care E&A
Technical Services, Repair Concepts

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SWAP UNITS (7210)
QTY

PART NO

PART NAME

0075544

NHL-4 N7210 SWAP ENGINE

0075545

NHL-4 N7210 SWAP ENGINE RUSSIA

0075546

NHL-4 N7210 SWAP ENGINE POLAND

0075547

NHL-4 N7210 SWAP ENGINE FRANCE

0075548

NHL-4 N7210 SWAP ENGINE TURKEY

0075549

NHL-4 N7210 SWAP ENGINE CZECH

SWAP UNITS (6610)
QTY

PART NO

PART NAME

0075812

NHL-4U N6610 SWAP ENGINE CZECH

0075813

NHL-4U N6610 SWAP ENGINE TURKEY

0075814

NHL-4U N6610 SWAP ENGINE FRANCE

0075815

NHL-4U N6610 SWAP ENGINE POLAND

0075816

NHL-4U N6610 SWAP ENGINE RUSSIA

0075817

NHL-4U N6610 SWAP ENGINE

SERVICE TOOLS
TYPE

QTY

PART NO

PART NAME

0080541

FLS-4S SALES PACK E&A

0273460

BLD-3 BATTERY PACK

0770492

FLA-27 POS FLASH ADAPTER

0730218

XCS-1 SERVICE CABLE

0273636

DCV-14 DESK TOP STAND

0272169

AC TRAVEL CHARGER ACP-8E (EUR)

0272172

AC TRAVEL CHARGER ACP-8X (UK)

0273505

HDS-3 STEREO HEADSET

0770431

SRT-6 OPENING TOOL 5510

Service Manual 7210/6610 Level 1&2

Nokia Mobile Phones Customer Care E&A
Technical Services, Repair Concepts

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3. 7210<>6610 COMPARISON
There are not many differences between these two products. Only some mechanical
parts, the UI Board and Antenna are different (see Spare Parts Lists).

7210

6610

A-Cover, Item 001

B-Cover, Item 023

Keypad, Item 002

TK4, Item 005

Antenna, Item 022

Service Manual 7210/6610 Level 1&2

Keypad, Item 002

TK7, Item 005

Antenna, Item 022

Nokia Mobile Phones Customer Care E&A
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4. INFRARED GONOGO TEST
You need another infrared device (e.g. 6310i) to do a GoNoGo test. The infrared windows
of the devices must be directed to each other and should have a distance of approximate
15 cm.

Test unit

Reference Unit

key. This displays Phonebook entries. If phone and
o From Home Menu, select
SIM memory is empty, create one new entry.
o Choose one phonebook entry and select
o Select
o Select
o Select
o Sending in progress, please wait
, make sure again, that infrared
o If sending of business card fails
windows are directed to each other. If infrared is activated in reference device
, try again sending.
o Test was successful, if you get this message on receiver device

You will not get a confirmation on sender device.
o Press

for Home Menu

Service Manual 7210/6610 Level 1&2

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5. SW-UPDATE
To use FLS-4S Flash Dongle you have to follow the user guide inside the sales package. Please
check always for the latest version of flash software, which is available on Nokia Partner Web Site.
Flash Concept – (Point of Sales)

It is very important to follow this insertion and removal procedure, otherwise the contact pins of Flash
Adapter will be damaged.

Insert the Flash Adapter FLA-27 like a battery, start
at the battery connector side.

Now, push down the bottom side of the phone, do
not use too much force.

When removing the Flash Adapter, always start from
the bottom side of the unit.

Take away the unit now.

Service Manual 7210/6610 Level 1&2

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6. GENERAL REPAIR INFORMATION
In this section the technician will get some general hints how to carry out repairs:
o Before starting the repair you must take care of ESD precautions like being in your ESD-area and
connecting your wristband.
o Use gloves to avoid corrosion and fingerprints.
o Protect windows and displays with a foil to avoid dust and scratches.
o When cleaning the pads you have to use a soft cloth and isopropanol. It is not allowed to use a
glass fiber pencil because it scratches the surface and will lead later on to corrosion.
o Mechanical parts, which didn’t repair the failure, can be reused, if they are not soldered.
o Use always original Nokia parts or accessories.
o Meet the torque requirements when assembling the unit (see also the document “torques for
transceiver assembly” on Partner Websites).
o Always use your own equipment for testing where you are sure that it works. E.g. if the customer
complains about charger function, please test the phone with your own charger to be sure if
phone or charger causes the malfunction.
o When doing the Faultlogger entries, always note the Item code, which caused the malfunction.
Also, fill in the appropriate part code from the assembly, if needed.
Following General Service Bulletins have to be followed:
SB-055
Common notice for good ventilation
SB-089:
Don’t try to repair prototypes (indicated on Typelabel).
SB-107:
Be sure that you have minimum hardware requirements in place.
SB-115:
Handling of liquid damages.
SB-121:
If one of your service tools cause malfunction, return the defective part.
SB-122:
Soldering with manual hot air gun is totally forbidden because of the very sensitive
µBGA components and µVia technology.
SB-124
Service Policy for packaging serviced products
SB-131:
Check these guidelines when refurbishing products.
SB-132:
You can use a Golden Phone for inspecting your measuring equipment.
Please check Nokia Partner Web Site (PWS) for latest news and files on a regular basis.
This legend is valid for all parts of the Quick Trouble Shooter
Follow the steps until the problem is solved. If this doesn’t help, you are not authorized to go forward.
Only underlined components ( e.g. I007) can be changed.
Follow the arrows step by step
Pads or contacts: Check optical and mechanical condition as well as corrosion. Clean if
necessary.
Measure component for electrical functionality and change, if needed.
No more actions possible, send product to the appropriate service partner with higher
service level.
Service Manual 7210/6610 Level 1&2

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7. DISASSEMBLY INSTRUCTIONS (SEE ALSO VIDEO CLIPS)

Push the Release Button to the left before pulling up
the B-Cover.

Unlock the top guidance to remove the A-Cover.

Unscrew the six T6 screws, using the order shown.
For assembly, the reverse order and a torque of
17Ncm have to be used.

Take the modules from the C-Cover and unplug the
display connector by pulling the modules apart
carefully.

The Speaker is attached with double-sided adhesive
Foam Tape. Always use new tape when mounting the
Speaker.

Do not damage the spring contacts, when removing
the Microphone.

Open the snaps with SRT-6 on both sides of the
Display Shield.

The Display Shield is attached with hooks at its
bottom side.

Service Manual 7210/6610 Level 1&2

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Take a clean cloth and press the LCD from the LCD
Frame.

Bend the frame a bit, shift the UI Board Module to
the right and then pull it up.

To remove the DC Jack, place tweezers between the
spring contacts and under the jack. You’ll need to
use additional force to pull the jack upwards.

Remove the Vibra Motor with the rubber and pull it
from its guidance.

Volume Key and the Infrared Window can be easily
removed with your fingers. The Power Key has to be
unlocked on the lower side first.

Unlock Antenna on both sides with SRT-6.

Antenna Pogo Pins can be removed by pushing with
Torx driver through the C-Cover.

If there is a need to change the Release Button, also
SRT-6 can be used.

Service Manual 7210/6610 Level 1&2

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8. QUICK TROUBLE SHOOTER PART1

Service Manual 7210/6610 Level 1&2

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9. QUICK TROUBLE SHOOTER PART2

Service Manual 7210/6610 Level 1&2

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10. QUICK TROUBLE SHOOTER PART3

Service Manual 7210/6610 Level 1&2

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11. ESD PROTECTION REQUIREMENTS
Electrostatic discharge can easily damage the sensitive components of
electronic products. Therefore every Service Partner has to take care of
at least some precautions like ESD restricted area, floor, table, covering,
chair(s), shoes or arm wrist.

example configuration of an epa-area
source: www.armeka.com

example configuration of a workbench
source: www.warmbier.com

example workbench and testers
source: http://www.armekaengineering.com

Service Manual 7210/6610 Level 1&2

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12. SERVICE NOTES
We recommend using Service Notes when shipping phones to other Service Partners. It
prevents the product from scratches, it is ESD-neutral and has the possibility to give
valuable feedback of the fault symptom through a structured form.
Please refer to the document Service Notes for faulty NMP transceiver on Partner Web
Site to get further information.

Service Manual 7210/6610 Level 1&2

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13. GONOGO TESTER
The will’tek GoNoGo Tester has to be
used to carry out the final test after
your service action to guarantee the
functionality
of
the
phone.
Please refer to the actual
information in the Nokia Care
Point Extranet within the Partner
Web Site.

14. BATTERY TESTER
The Astratec battery tester
lets you test the capacity
of Nokia batteries.
Please refer to the actual
information in the Nokia
Care Point Extranet
within the Partner Web
Site.

Service Manual 7210/6610 Level 1&2

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