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Customer Care Services Technical Documentation SERVICE MANUAL [NMP Part No. 0275712] DTX-3 PBX Connectivity Terminal Issue 1 4/03 Copyright 2003 Nokia Mobile Phones. All Rights Reserved Customer Care Services Technical Documentation Amendment Record Sheet Amendment No Date 05/2003 Inserted By ViK Comments Issue 1 Issue 1 4/03 Copyright 2003 Nokia Mobile Phones. All Rights Reserved Customer Care Services Technical Documentation Service Manual Structure General Information Modules Parts List with Schematic and Layout Diagrams Variants Service Software Instructions Service Tools Disassembly / Troubleshooting Accessories Issue 1 4/03 Copyright 2003 Nokia Mobile Phones. All Rights Reserved Customer Care Services Technical Documentation IMPORTANT This document is intended for use by qualified service personnel only. Company Policy Our policy is of continuous development; details of all technical modifications will be included with service bulletins. While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If any errors are found by the reader, NOKIA MOBILE PHONES Ltd should be notified in writing. Please state: Title of the Document + Issue Number/Date of publication Latest Amendment Number (if applicable) Page(s) and/or Figure(s) in error Please send to: Nokia Mobile Phones Ltd CCS Technical Documentation PO Box 86 FIN-24101 SALO Finland Issue 1 4/03 Copyright 2003 Nokia Mobile Phones. All Rights Reserved Customer Care Services Technical Documentation Warnings and Cautions Please refer to the phone's user guide for instructions relating to operation, care and maintenance including important safety information. Note also the following: Warnings: 1. CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/ MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY. 2. THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES EG PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC. 3. OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE. Cautions: 1. Servicing and alignment must be undertaken by qualified personnel only. 2. Ensure all work is carried out at an anti-static workstation and that an antistatic wrist strap is worn. 3. Ensure solder, wire, or foreign matter does not enter the telephone as damage may result. 4. Use only approved components as specified in the parts list. 5. Ensure all components, modules screws and insulators are correctly re-fitted after servicing and alignment. Ensure all cables and wires are repositioned correctly. Issue 1 4/03 Copyright 2003 Nokia Mobile Phones. All Rights Reserved Customer Care Solutions DTX-3 Series Transceivers General Information Issue 1 4/03 Nokia Mobile Phones Ltd. DTX-3 General Information CCS Technical Documentation Table of Contents Page No Introduction to DTX-3 (Nokia 32) ....................................................................................................... 3 Product Concept Generally ................................................................................................................ 3 Concept ................................................................................................................................................... 3 Nokia 32 Sales package contents .................................................................................................... 5 Technical Specifications ........................................................................................................................ 6 Mechanical Characteristics ............................................................................................................... 6 Environmental Conditions ............................................................................................................... 6 Page 2 Nokia Mobile Phones Ltd. Issue 1 4/03 CCS Technical Documentation DTX-3 General Information Introduction to DTX-3 (Nokia 32) Nokia 32 PBX Connectivity Terminal includes two modules: 1. Nokia TME-3 or Nokia TME-4 GSM transceiver 2. Nokia DTX-3 application module. The Nokia TME-3 is a Class 4/5 (EGSM900) and Class 1/2 (EGSM1800) dual band GSM terminal. The Nokia TME-4 is a GSM850/1900 dual band terminal. The DTX-3 provides an analogue two-wire connection for a landline telephone set or PBX (Private Branch eXchange) trunk or extension connection. The main purpose of the Nokia 32 is to provide direct GSM connection for companies using fixed line PBX. Calls targeted to the GSM network can be diverted via Nokia 32. Thus the company gets a direct connection to a GSM network from the internal fixed line telephones without the costly interconnection fee between fixed and GSM networks. Product Concept Generally Nokia 32 PBX connectivity terminal is a GSM device for PBX (Private Branch Exchange) connections. Nokia 32 has interfaces for PBX trunk and extension connections and the trunk connection can be also used for normal landline telephone connection substituting fixed telephone line. The terminal also supports data connections with CSD, HSCSD and GPRS. The telephone line connections for Nokia 32 are provided with standard two-wire connection through RJ-11 connectors. Each connection method, trunk and extension, have their own dedicated RJ-11 ports. The data connection is provided via RS-232 connection over a D9 female connector. In addition, Nokia 32 has interfaces for power supply and external antenna adapter. Nokia 32 internal antenna is used when there is no need for an external antenna. The main purpose of Nokia 32 is to use it as a GSM router beside a company PBX. Company calls to GSM numbers are routed via Nokia 32 in order to gain cost savings in GSMto-GSM calls and the fixed telephone line is bypassed. Nokia 32 also gives the opportunity to use GSM network features in landline environment. Concept (For list of abbreviations kindly refer to the manual section Modules.) 1. The Nokia 32 is connected to an analogue trunk interface of a PBX. 2. The Nokia 32 is connected to an analogue extension interface of a PBX. The Nokia 32 is attached either to an analogue trunk (fig. 1) or an analogue extension Issue 1 4/03 Nokia Mobile Phones Ltd. Page 3 DTX-3 General Information CCS Technical Documentation (fig. 2) line of the PBX. Figure 1: Nokia 32 connected to a Trunk Interface of a PBX PSTN Network GSM Network Figure 2: Nokia 32 connected to an analog extension interface of a PBX PSTN Network GSM Network After the Nokia 32 has been connected to a PBX, the PBX may require reconfiguration to route mobile targeted calls via the Nokia 32. This reconfiguration requires special knowhow about the PBX. In order to perform successful installation, further information must be asked from the PBX supplier. In no conditions it is recommended to do the installation without adequate know-how and tools. When Nokia 32 is connected to the extension side of the PBX, the originator of call affects to the routing by calling to the extension where Nokia 32 is connected and then keys in the targeted mobile number. Page 4 Nokia Mobile Phones Ltd. Issue 1 4/03 DTX-3 General Information CCS Technical Documentation Nokia 32 Sales package contents : Table 1: Nokia 32 sales package contents Item Name Type code Material code 1 User’s Guide 2 Connectivity Terminal TME-3 TME-4 0600344 0600342 3 Application Module DTX-3 0630596 4 Power Supply ACW-5B 0630526 4 Power Cord alternatives Euro: PCW-5 UK: PCW-5X US: PCW-5U 0730248 0730247 0730246 4 DC Cable AKD-2A 0730248 5 Installation Kit Issue 1 4/03 0262959 Nokia Mobile Phones Ltd. Page 5 DTX-3 General Information CCS Technical Documentation Technical Specifications Mechanical Characteristics Unit Dimensions (mm) Weight (g) Notes TME-3 terminal 84 x 53 x 26 65 Without power supply DTX-3 Application Module 121 x 158 x 45 174 Without power supply Technical specifications Data Standard RS-232. All applicable ITU-T V.25ter, ETSI GSM 07.07 and ETSI GSM 07.05 commands are supported. HSCSD max 43.2kbits/s (Depending on operator services). GPRS multi-slot class 6 (3+1, 2+2, 2+1). User Interface Features User Interface consist of three two-colour light indicators that show the state/mode of the TME-3 or TME-4 and DTX-3. Some user interface functionality is contained in the software application running in the host computer. Environmental Conditions Parameter Ambient temperature (degrees Celsius) Ambient humidity (relative) Max operation -10 to +55 20 to 75% Storage -40 to +85 5 to 95%, non condensing TME-3/TME-4 is not protected against ingress of water. DTX-3 may be instantaneously subjected to dripped or condensed water. Longer term contact with water will cause permanent damage. TME-3/TME-4 and DTX-3 do not break mechanically after a free fall from 100cm (about 40 inches) height to a concrete floor. Page 6 Nokia Mobile Phones Ltd. Issue 1 4/03 Customer Care Solutions DTX-3 Series Transceivers Modules Issue 1 4/03 Nokia Mobile Phones Ltd. DTX-3 Modules CCS Technical Documentation Table of Contents Page No Glossary of Terms ..........................................................................................................3 Functional Description of DTX-3 ..................................................................................5 Circuit Description .......................................................................................................5 Interfaces and Connectors ............................................................................................5 Nokia 32 LED Indicators ...............................................................................................6 LED Indicator status: ...................................................................................................7 Signal tones ..................................................................................................................8 Key Sequences ..........................................................................................................8 Page 2 Nokia Mobile Phones Ltd. Issue 1 4/03 CCS Technical Documentation DTX-3 Modules Glossary of Terms ACCIf Accessory Interface block of MAD2WD1 AIF Application Interface ASIC Application Specific Integrated Circuit BB Baseband CCONT Power management IC for digital phones CIS PCMCIA Card Information Structure COBBA_GJP DCT3 RF-interface and audio codec ASIC with serial MAD interface CSP Chip Scale Package DB Dual band DCS1800 Digital Cellular system at 1800 MHz DCT3 Digital Core Technology, 3rd generation DSP Digital Signal Processor EMC Electromagnetic compatibility EMI Electromagnetic Interference FBUS Asynchronous Full Duplex Serial Bus GSM Global System for Mobile communications HSCSD High Speed Circuit Switched Data MBUS 1-wire half duplex serial bus MCU Micro Controller Unit MDI MCU-DSP Interface MAD MCU+ASIC+DSP asic, common name for whole family MAD2PR1 Modified MAD2 asic, pin count 144 instead of 176 MAD2WD1 MCU+ASIC+DSP with HSCSD specific changes Issue 1 4/03 Nokia Mobile Phones Ltd. Page 3 DTX-3 Modules CCS Technical Documentation PA Transmit Power Amplifier PBX Private Branch Exchange PC Personal Computer PWB Printed Wiring Board PCM Pulse Code Modulation PCM SIO Synchronous serial bus for PCM audio transferring PCMCIA PC Memory Card International Association PSTN Public Switched Telephone Network RF Radio Frequency SIM Subscriber Identity Module SMART PCMCIA interface ASIC Sulo PCMCIA interface ASIC for RPM-3 UI User Interface VCXO Voltage Controlled Crystal Oscillator VCTCXO Voltage Controlled Temperature Compensated Crystal Oscillator. Page 4 Nokia Mobile Phones Ltd. Issue 1 4/03 DTX-3 Modules CCS Technical Documentation Functional Description of DTX-3 Circuit Description The DTX-3 application module connects the TME-3/TME-4 with the fixed telephone network and/or with any unmanned connection, e.g. telemetry, remote control, security systems, remote data retrieval. The Data module baseband blocks provide the MCU, DSP, external memory interface and digital control functions in the UPP ASIC . Power supply circuitry, charging, audio processing and RF control hardware are in the UEM ASIC. The purpose of the RF block is to receive and demodulate the radio frequency signal from the base station and to transmit a modulated RF signal to the base station. Product and Module List Name of module Type code Material code Application module DTX-3 0630596 Transceiver TME-3 0600344 Assembly parts A-cover B-cover 9458825 9458911 Transceiver TME-4 0600342 Notes Assembly parts must be ordered as separate spare parts Interfaces and Connectors Telephone interface /PBX Trunk interface: Signals Value High Impedance Mode 50V Ringing Voltage 70VAC Line Impedance 600 Ω Telephone interface /PBX Extension interface: Issue 1 4/03 Signals Value Off-Hook AC impedance 600 Ω On-Hook AC impedance 150k Ω On-Hook DC resistance 10M Ω Loop DC current Min. 15 mA, max. 120mA Nokia Mobile Phones Ltd. Page 5 DTX-3 Modules CCS Technical Documentation Connector Name RJ-11 Trunk/Extension Connector M2M System Connector RS232 connector Power connector Antenna connector RJ-11 Trunk/Extension Connectors This interface is a standard analog 2-wire interface for analog PBX trunk or analog landline telephone, or for analog PBX extension. M2M System Connector Custom pin header 2x25 for connection between GSM and PBX Application module. RS 232 Data Connector D9 female connector for standard level RS 232 data. Power Supply Connector Connector for ACW-5B power supply. Antenna connector TME-3 external antenna connector. Nokia 32 LED Indicators TME-3 comprises three indicator LEDs: Figure 1: Indicator LEDs Page 6 Nokia Mobile Phones Ltd. Issue 1 4/03 DTX-3 Modules CCS Technical Documentation LED Indicator status: Table 1: Nokia 32 LED indicator status during start-up LED 1 G re e n s c a n - LED 2 G re e n s c a n R e d b lin k R e d b lin k LED 3 G re e n s c a n R e d b lin k R e d b lin k G r e e n b lin k - - G r e e n b lin k G re e n G re e n G re e n G r e e n b lin k G re e n G re e n G re e n G re e n G re e n G re e n D e s c r ip tio n P o w e r o ff P o w e r o n , c o n n e c tin g to n e tw o r k P IN q u e r y / n e w P IN q u e ry P U K q u e ry In t e n s it y o f F ie ld S t r e n g t h <- 105 dBm U n a c c e p ta b le -1 0 5 … -1 0 0 dBm -1 0 0 … -9 5 W eak dBm -9 5 … -9 0 d B m -9 0 … -8 5 d B m M o d e r a te -8 5 … -8 0 d B m G ood > -8 0 d B m Table 2: Nokia 32 LED indicator status during normal operation LED 2 LED 3 Description Green Green In service, trunk mode Green In service, extension mode * Green blink Call on * Green blink Incoming call * Green/Red blink Message received/ Voice mail in box * Red blink Message storage full LED 1 Green * * * * *) Led state due to current mode (trunk/extension) of the Nokia 32 terminal LED 1 Green/Red blink Red blink Yellow Table 3: Nokia 32 LED indicator status in special situations LED 2 LED 3 Description Green/Red blink Green/Red blink Insert SIM card Red blink Red blink Failure, contact service Yellow Yellow Initialising “SMS message received” signal will be resetted by off-hook, which also clears the message from the message box. Issue 1 4/03 Nokia Mobile Phones Ltd. Page 7 DTX-3 Modules CCS Technical Documentation Signal tones Tone sequence Description ------------------ Insert SIM card -__ Enter PIN code -__ -__ _ _ _________ ___________ Enter PUK code - - - - Error tone () _________ _________ Ok -- -- -- SMS received -- -- -- Key Sequences These sequences have to be entered using a normal landline telephone set connected to the trunk connector of Nokia 32 Page 8 Nokia Mobile Phones Ltd. Issue 1 4/03 DTX-3 Modules CCS Technical Documentation Sequence Table 4: Nokia 32 button sequences used in trunk mode. Functionality Response PIN# PIN code input Tone PUK# PUK code input Tone 0**value Volume control, louder. ‘Value’ from 1 to 10. Tone 555**# System reset Tone CONFIGURATION STATE **####** Configuration state Tone / Light indication Acces code query state PIN Query tone and light 1234# Acces code enter. Default acces code. Acces code can Tone / Light indication be changed or query can be disabled 2**XXXX# XXXX = interruption time in milliseconds. XXXX= 0 = Tone / Light indication LI disabled. Default 400ms. Back to configuration state 3**XXXX# XXXX = Reversal time in milliseconds Tone / Light indication (999 => polarity reversed whole call time) 4# Entry code to CLI mode changing Query state flashing 4**XXX# XXX= Tone / Light indication 000 = ETSI FSK (default) 001 = DTMF 010 = DTMF_DK 111 = None 5# Entry code to operator selection. If roaming user can Query state flashing select the operator entering operator code. If 000 operator will be selected automatically. 5**XXX# XXX = operator number 000 = default (automatic selection) Network searching. Tone and light indication about the succes. 5# Entry code to … 444*OLD PIN*NEW PIN# Change PIN code Tone / Light indication 888*OPERATOR CODE# Change Operator if roaming Tone / Light indication Issue 1 4/03 Nokia Mobile Phones Ltd. Page 9 DTX-3 Modules CCS Technical Documentation [ This page intentionally left blank. ] Page 10 Nokia Mobile Phones Ltd. Issue 1 4/03 Customer Care Solutions DTX-3 Series Transceivers DTX-3 Parts List Issue 1 4/03 Nokia Corporation DTX-3 DTX-3 Parts List Company confidential CCS Technical Documentation Table of Contents Variants of DTX-3 Nokia 32 .........................................................................................3 Transceiver Variants ....................................................................................................3 Country-specific settings .............................................................................................3 DTX-3 Exploded Diagram .............................................................................................4 DTX-3 Assembly Parts List .........................................................................................5 Page 2 Nokia Corporation. Issue 1 4/03 Company confidential CCS Technical Documentation DTX-3 DTX-3 Parts List Variants of DTX-3 Nokia 32 Transceiver Variants Table 1: Name Type des. Code Transceiver TME-3 TME-3 0600344 Transceiver TME-4 TME-4 0600342 Country-specific settings The country code allows different country-specific settings to be activated in SWAPmodule. Choose Software -> Line Adapter -> Settings. Issue 1 4/03 Nokia Corporation. Page 3 DTX-3 DTX-3 Parts List Company confidential CCS Technical Documentation DTX-3 Exploded Diagram The following picture shows the exploded view of DTX-3 module. The application module consists of two injection moulded plastic parts, frame and bracket for the Application Interface connector (pin header) and a PWB inside the module. Page 4 Nokia Corporation. Issue 1 4/03 Company confidential CCS Technical Documentation DTX-3 DTX-3 Parts List DTX-3 Assembly Parts List Table 2: Part Number in Exploded View Qty Part Name l010 2 Filler plugs I011 2 Screws 3x18 T10 6150081 Nokia 30/Nokia31 1 TME-3 0600344 l012 1 A-cover 9458825 l013 1 JP-6 0201946 l014 1 B-cover 9458911 l015 4 Rubber Boots xxx l016 1 Type Label 9370625 l017 4 Screws 2.5x12 T8 6290141 Issue 1 4/03 Nokia Corporation. Material Code Page 5 DTX-3 DTX-3 Parts List Company confidential CCS Technical Documentation [This page intentionally left blank.] Page 6 Nokia Corporation. Issue 1 4/03 Customer Care Solutions DTX-3 Series Transceivers Service Software Draft 2 3/03 Nokia Corporation. DTX-3 Service Software CCS Technical Documentation Table of Contents Page No General ........................................................................................................................... 3 Hardware requirements for Windows 98/NT ..............................................................3 Software Environment of the Support Modules ............................................................ 3 Installation...................................................................................................................... 3 Mechanical Connections ..............................................................................................3 Installing the Service Software on PC Hard Disk .......................................................4 Flash Prommer (FPS-4)............................................................................................. 4 First time installation of WinTesla: .............................................................................4 For Windows 3.1 and 3.11: ....................................................................................... 5 For Windows 98 and NT:.......................................................................................... 5 Installation of DTX-3 support modules (WinTesla already installed): .......................6 CCS homepage.......................................................................................................... 6 For Windows 98 and NT:.......................................................................................... 6 Flash Instructions for DTX-3 .......................................................................................7 Flash Concept for DTX-3 ............................................................................................8 Label printing ...............................................................................................................9 Identification ................................................................................................................9 Product code.............................................................................................................. 9 SW version .............................................................................................................. 10 PSN.......................................................................................................................... 10 Manufacture date..................................................................................................... 10 HW version ............................................................................................................. 10 Default factory values ................................................................................................10 Fault logger ................................................................................................................11 Page 2 Nokia Corporation. Draft 2 3/03 DTX-3 Service Software CCS Technical Documentation General To run the Service Software, a software protection device (PKD–1) has to be connected to the parallel port. TDF–4 box must connected to PC for flashing purposes. Note: if this software is to be run on laptops, the power saving feature MUST be switched off. Hardware requirements for Windows 98/NT The recommended minimum hardware standard to run Service Software is any computer which has a Pentium processor, memory 8 MB and meets HW requirements recommended by Microsoft. Software Environment of the Support Modules The Service Software user interface is intended for the following environments: Microsoft Windows 3.11 (enhanced mode), Windows 95/98 and Windows NT. For those who are familiar with Windows environment this application will be easy to use. Detailed information about Windows and application usage can be found from the Microsoft Windows Users Guide. As an ordinary Windows application, the main idea in the user interface is that selections are made with menus, push buttons and shortcut keys. Selections can be done by using keyboard and/or mouse. There is always a status bar displayed at the bottom of the main window which contains information about current actions. Installation Mechanical Connections Caution: Make sure that you have switched off the PC and the printer before making connections. Caution: Do not connect the PKD–1 key to the serial port. You may damage your PKD–1 ! Please refer to service setup in this chapter for information regarding different flash setups. Attach the dongle PKD–1 to the parallel port 1 (25–pin female D–connector) of the PC. Draft 2 3/03 Nokia Corporation. Page 3 DTX-3 Service Software CCS Technical Documentation When connecting PKD–1 to the parallel port, be sure that you insert the computer side of the PKD–1 to the PC (male side). If you use a printer on parallel port 1, install the PKD–1 between the PC and your printer cable. The PKD–1 should not affect devices working with it. If some errors occur (errors in printing are possible) please try printing without the PKD–1. If printing is OK without the PKD–1 please contact your dealer. We will offer you a new PKD–1 in exchange for your old one. Installing the Service Software on PC Hard Disk The program is delivered on a diskette and is copy protected with a PKD–1 dongle. It must be present in parallel port when using Service Software. The program must be installed on the hard disk before use. Keep the original diskette safe to enable upgrading of the program ! Flash Prommer (FPS-4) Installation instructions can be found at the following intranet address:http://www.nmp.nokia.com/sasw/projects/prommer/manual/manual.htm First time installation of WinTesla: Do the following to make a complete WinTesla installation with support for DTX-3: Insert the WinTesla software diskette into the floppy drive on your computer (i.e. Drive A:) Page 4 Nokia Corporation. Draft 2 3/03 DTX-3 Service Software CCS Technical Documentation For Windows 3.1 and 3.11: Start Windows, type winOpen the File manager, open Main window and start File manager. Select the floppy drive and: Start installation, double–click the wt_inst.exe file. Follow the instructions on the screen. Write down the directory where WinTesla is installed on your hard disk. When installation has finished remove the WinTesla software disk from your floppy drive. Insert the Dongle driver diskette into your floppy drive. Select the floppy drive and: Start installation, double–click the dk2wn16.exe file. Follow the instructions on the screen. When installation has finished remove the dongle driver software disk from your floppy drive. Continue with the support modules installation. For Windows 98 and NT: Open Microsoft Explorer, Select Start –Programs – Explorer Select the floppy drive and: Start installation, double–click the wt_inst.exe file. Follow the instructions on the screen. Write down the directory where WinTesla is installed on your hard disk. When installation has finished remove the WinTesla software disk from your floppy drive. Insert the Dongle driver diskette into your floppy drive. Select the floppy drive and: Start installation, double–click the dk2wn32.exe file. Follow the instructions on the screen. Draft 2 3/03 Nokia Corporation. Page 5 DTX-3 Service Software CCS Technical Documentation When installation has finished remove the dongle driver software disk from your floppy drive. Continue with the support modules installation. Installation of DTX-3 support modules (WinTesla already installed): To install the new Service Software Program, follow the steps below: Insert the new Service software diskette into the floppy drive on of your computer (i.e. Drive A:) CCS homepage Service Software can also be downloaded from the following address: http://calns01net.europe.nokia.com/nmp/rd/pams/softrel.nsf/sr2 For Windows 98 and NT: Open Microsoft Explorer, select Start –Programs– Explorer Select the floppy drive. Start installation, double–click the asinstall.exe file. Follow the instructions on the screen. Page 6 Nokia Corporation. Draft 2 3/03 DTX-3 Service Software CCS Technical Documentation Flash Instructions for DTX-3 The Nokia 32 PBX Connectivity application module is flashed in the following way: 1 For flashing the DTX-3 application module, the Bus configuration must be changed to COMBOX. Select Configure -> Buses. 2 Select Product -> Product Open -> DTX-3. Select Yes to open the Flash Menu and select Dealer -> Flash -> DTX-3. Draft 2 3/03 Nokia Corporation. Page 7 DTX-3 Service Software CCS Technical Documentation Flash Concept for DTX-3 Note! DKT-6A Flash Cable is connected to trunk connector. 13 1 15 16 14 11 8 9 2 4 12 10 7 3 5 6 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 DTX-3 DKT-6A PCC-1B FLA-7 TDF-4 FPS-4 XMS-3 AXS-5 SCF-7 AXS-4 AXS-4 PKD-1 ACH-6E ACS-6E Page 8 Application Module Flashing Cable DC Power Cable Flash Loading Adapter Flash Security Box Flash Prommer Service Cable D15 - D15 Cable DC Power Cable D9 -D9 Cable D9- D9 Cable Printer Cable Software Protection Key Charger Charger Service SW for DTX-3 can be downloaded from: http://www.nmp.nokia.com/nmp/ccsweb.nsf (software selection) Nokia Corporation. 0630596 0730213 0770050 0770119 0770106 0750090 0730174 0730091 0730141 0730090 0730090 0730029 O750018 0675084 0680016 Draft 2 3/03 DTX-3 Service Software CCS Technical Documentation Label printing The label printing function is like N22 label printing function, but it contains only the application module label. GSM terminal labels are removed. With N32 it is possible to read the product codes directly from the application module. With N22 the product code is entered manually. Choose Software -> Print Label Identification Choose Software -> Production Data The information should be readable, not editable. Product code The product code is shown same way as in N22 service application. Draft 2 3/03 Nokia Corporation. Page 9 DTX-3 Service Software CCS Technical Documentation SW version The SW version is shown same way as in N22 service application. PSN The electrical serial number can be read same way as in N22 service application. Manufacture date This information is set by manufacturing site. Date should be stated in format YYYY-MMDD. It is essential for warranty period information. HW version The HW version is shown same way as in N22 service application. Default factory values Figure 1: Choose Software -> Set Factory Values This command is used for re-setting factory values to the EEPROM of the Application Module. Page 10 Nokia Corporation. Draft 2 3/03 DTX-3 Service Software CCS Technical Documentation Fault logger The N32 PBX Connectivity application module fault logger works in TME-3/4 Phoenix. New module “reason” is PBX Application Module DTX-3, needs to be added to TME-3/4 Phoenix. Draft 2 3/03 Nokia Corporation. Page 11 DTX-3 Service Software CCS Technical Documentation [This page intentionally left blank.] Page 12 Nokia Corporation. Draft 2 3/03 Customer Care Solutions DTX-3 Series Transceivers Service Tools Issue 1 4/03 Nokia Corporation DTX-3 Service Tools CCS Technical Documentation Table of Contents Page No Flash Loading Adapter FLA-7 .....................................................................................3 Flash Prommer FPS-4 (Sales Pack) .............................................................................4 Security Box TDF-4 ....................................................................................................5 DC Power Cable SCF-7 ...............................................................................................6 D9-D9 Cable AXS-4 ....................................................................................................7 D15-D15 Cable AXS-5 ................................................................................................8 Service Cable DKT-6A ................................................................................................9 Line Adapter Test cable SCS-24 ...............................................................................10 SW Security Device PKD-1 .....................................................................................11 Power Cable PCC-1B ................................................................................................12 Modular T-Adapter ....................................................................................................13 MBUS Cable DKT-7A ..............................................................................................14 Page 2 Nokia Corporation Issue 1 4/03 DTX-3 Service Tools CCS Technical Documentation Flash Loading Adapter FLA-7 The flash loading adapter FLA-7 is used in MCU SW upgrade. Service cable DKT-6A is also needed. Power is supplied to FLA-7 from ACH-6E charger. Power for the FPS-4 can be connected via FLA-7 by SCF-7 DC power cable. The adapter is connected to the flash prommer FPS-4 by the AXS-5 cable and to the security box TDF-4 by the XCM-1 cable. Product Code Flash Loading Adapter FLA-7: 0770119 Figure 1: View of FLA-7 Issue 1 4/03 Nokia Corporation Page 3 DTX-3 Service Tools CCS Technical Documentation Flash Prommer FPS-4 (Sales Pack) The flash prommer FPS-4 is used to update the main software of the phone. Updating is done by first loading the new MCU software from the PC to the flash prommer, and then loading the new SW from the prommer to the phone. When updating more than one phone in succession, the MCU soft ware only needs to be loaded to the prommer once. The sales pack includes: - Charger ACS-2 4624582 - Printer Cable 0730029 - D9 - D9 Cable AXS-4 0730090 - AXD-1 DC-Cable 0730144 - SW disc 0774228 and 0774043 Note! Due to hardware changes in RPM-3 product installation software has been updated to contain RPM-3 specific files. Make sure that you have newest FPS-4 software before you start setting up SW upgrade equipment. Product Code Flash Prommer FPS-4: 00750090 Figure 2: View of FPS-4 Page 4 Nokia Corporation Issue 1 4/03 DTX-3 Service Tools CCS Technical Documentation Security Box TDF-4 The security box TDF-4 is required for updating MCU software, and infra red testing. Note: TDF-4 is delivered in de-activated mode. Fill in the enclosed Activation Request Form, and fax to NMP Salo to get the activation code. Product Code Security Box TDF-4: 0770106 Figure 3: View of TDF-4 Issue 1 4/03 Nokia Corporation Page 5 DTX-3 Service Tools CCS Technical Documentation DC Power Cable SCF-7 The DC power cable SCF-7 is used for connecting power from ACL-3 charger via FLA-7 to FPS-4. Product Code DC Power Cable SCF-7: 0730141 Figure 4: View of SCF-7 Page 6 Nokia Corporation Issue 1 4/03 DTX-3 Service Tools CCS Technical Documentation D9-D9 Cable AXS-4 The D9-D9 cable AXS-4 is used to connect two 9-pin D-connectors, for example, between PC and TDF-4 security box. The D9-D9 cable AXS-4 is used to connect TDF-4 security box to FPS-4 Flash Prommer. Product Code D9 - D9 Cable AXS-4: 0730090 Figure 5: View of AXS-4 Issue 1 4/03 Nokia Corporation Page 7 DTX-3 Service Tools CCS Technical Documentation D15-D15 Cable AXS-5 The D15-D15 cable AXS-5 is used to connect two 15-pin D-connectors, for example, between FLA-7 and FPS-4. Product Code D15-D15 Cable AXS-5: 0730091 Figure 6: View of AXS-5 Page 8 Nokia Corporation Issue 1 4/03 DTX-3 Service Tools CCS Technical Documentation Service Cable DKT-6A Service Cable DKT-6A is used to connect FLA-7 to DTX-3. One connector a 6-pin modular connector, the other is a 10-pin modular connector. Product Code Modular Cable DKT-6A: 0730213 Figure 7: View of DKT-6A Issue 1 4/03 Nokia Corporation Page 9 DTX-3 Service Tools CCS Technical Documentation Line Adapter Test cable SCS-24 Line Adapter Test Cable SCS-24 is connected between trunk connector and T-adapter when testing the Nokia 32 Application Module. It consists of 50 cm flat 6-core cable with a 6-pin modular connector at each end Product Code Line Adapter Test Cable SCS-24 0730223 Figure 8: View of SCS-24 Page 10 Nokia Corporation Issue 1 4/03 DTX-3 Service Tools CCS Technical Documentation SW Security Device PKD-1 SW security device is a piece of hardware enabling the use of the service software when connected to the parallel (LPT) port of the PC. Without the dongle present it is not possible to use the service software. Printer or any such device can be connected to the PC through the dongle if needed. Caution: Make sure that you have switched off the PC and the printer before making connections! Caution: 1! Do not connect the PKD-1 to the serial port. You may damage your PKD- Product Code SW Security Device PKD-1: 0750018 Figure 9: View of PKD-1 Issue 1 4/03 Nokia Corporation Page 11 DTX-3 Service Tools CCS Technical Documentation Power Cable PCC-1B Power Cable PCC-1B is used to connect the DTX-3 application module with the Flash Loading Adapter. Product Code Power Cable PCC-1B: 0770050 Figure 10: View of PCC-1B Page 12 Nokia Corporation Issue 1 4/03 DTX-3 Service Tools CCS Technical Documentation Modular T-Adapter Modular T-Adapter is used in testing the Nokia 32 Application module. SCS-24 Line Adapter Test Cable from trunk Connector and CA-15DS Line Adapter test cable from extension connector are connected to the T-Adapter during loop test. DKT-7A MBUS Cable is also connected to the T-connector to make the connection to PC. Issue 1 4/03 Nokia Corporation Page 13 DTX-3 Service Tools CCS Technical Documentation MBUS Cable DKT-7A Service MBUS cable connects the PC to the T-Adapter when testing the Nokia 32 Application Module. Product Code MBUS Cable DKT-7A: 0730211 Figure 11: MBUS Cable DKT-7A Page 14 Nokia Corporation Issue 1 4/03 DTX-3 Service Tools CCS Technical Documentation Line Adapter Test Cable CA-15DS Line adapter test cable CA-15DS is connected between extension and T-connector (4626134) when testing the Nokia 32. It consists of 50cm of flat 6-core cable with 6-pin modular connector at each end. Product Code Line Adapter Test Cable CA-15DS: 0730302 Figure 12: Line Adapter test cable CA-15DS Issue 1 4/03 Nokia Corporation Page 15 DTX-3 Service Tools CCS Technical Documentation [This page intentionally left blank.] Page 16 Nokia Corporation Issue 1 4/03 Customer Care Solutions DTX-3 Series Transceivers Disassembly and Troubleshooting Issue 1 4/03 Nokia Corporation DTX-3 Disassembly and Troubleshooting CCS Technical Documentation Table of Contents Page No Introduction ....................................................................................................................3 Disassembly, DTX-3 ...................................................................................................3 Troubleshooting .............................................................................................................3 General .........................................................................................................................3 Equipment needed .......................................................................................................4 Software needed ...........................................................................................................4 Visual overlook ............................................................................................................4 Initial connections ........................................................................................................5 Troubleshooting flowchart for Nokia 32 and DTM-3 .................................................6 Troubleshooting flowchart for DTX-3 ........................................................................7 Testing with WinTesla service software ...................................................................8 Page 2 Nokia Corporation Issue 1 4/03 DTX-3 Disassembly and Troubleshooting CCS Technical Documentation Introduction The purpose of this document is to help in hardware troubleshooting of the Nokia 32 PBX Connectivity Terminal. TME-3/TME-4 troubleshooting is described in the TME-3/TME-4 manual. DTX-3 module is not designed to be repaired, except for the Application Interface Connector. Disassembly, DTX-3 Figure 1: DTX-3 disassembly Issue 1 4/03 Nokia Corporation Page 3 DTX-3 Disassembly and Troubleshooting CCS Technical Documentation Troubleshooting General The purpose of this document is to help the service point to solve which part of the radio is faulty. The service policy with the Nokia 32 connectivity terminal is, that only the TME3/TME-4 will be repaired. Both TME-3 and DTX-3 covers can be replaced if necessary. Equipment needed: • SIM card without PIN query • ACW-5 Adapter • ACW-5 mains cable • ACW-5 power cable • A landline telephone • A Nokia 32 (including TME-3/TME-4 and DTX-3 modules) • T-piece • DKT-7A service cable • CA-15DS audio test cable • SCS-24 audio test cable • Personal computer (PC) Software needed: • Page 4 Wintesla sw for DTX-3 Nokia Corporation Issue 1 4/03 DTX-3 Disassembly and Troubleshooting CCS Technical Documentation Visual overlook The LED indicators are split into two parts: Figure 2: LED indicators LED indicators 2&3 are used to tell in which mode the line adapter is at the moment. LED indicator 1 is used to tell the state of the embedded GSM terminal. At least one LED indicator from both parts should be on or blinking. If e.g. both LED indicator 2 and LED indicator 3 are off, the fault most probably is in the application module. Initial connections: 1. Insert SIM card to TME-3/TME-4. 2. Attach DTX-3 to TME-3/TME-4. 3. Connect CA-15DS cable between one input port of T-piece and EXT connector. 4. Connect SCS-24 cable between the other input port of T-piece and TRUNK connector. 5. Connect cable DKT-7A between output port of T-piece and PC. 6. Connect power cable between DTX-3 and ACW-5. 7. Connect mains cable between ACW-5 and mains plug. See the instructions on the bottom side of the adapter. 8. Choose Testing -> Self Tests... from Wintesla. Issue 1 4/03 Nokia Corporation Page 5 DTX-3 Disassembly and Troubleshooting CCS Technical Documentation DKT-7A SCS-24 ACW-5 DA-15DS Nokia 32 Page 6 Nokia Corporation Issue 1 4/03 DTX-3 Disassembly and Troubleshooting CCS Technical Documentation Troubleshooting flowchart for Nokia 32 and TME-3/TME-4 Start Factory reset DTX-3 self test pass ? N DTX-3 failure Y Swap TME-3 Refer to TME-3 service instruction Disconnect T-piece from DTX-3 TRUNK connector and audio cable from EXT connector N TME-3 LED's blink according to guide ? Y N Voice call tests to both directions works ? Y End Issue 1 4/03 Nokia Corporation Page 7 DTX-3 Disassembly and Troubleshooting CCS Technical Documentation Troubleshooting flowchart for DTX-3 DTX-3 failure Swap DTX-3 Set initial connections Set country parameter N DTX-3 self test pass ? Y End Page 8 Nokia Corporation Issue 1 4/03 DTX-3 Disassembly and Troubleshooting CCS Technical Documentation Testing with WinTesla service software Set the Initial connection setup. Figure 3: Test equipment set-up 2 1 3 6 15 4 No. 1 2 3 4 5 6 Issue 1 4/03 Type DTX-3 ACW-5 DKT-7A CA-15DS SCS-24 Description APPLICATION MODULE POWER SUPPLY MBUS CABLE T-CONNECTOR LINE ADAPTER TEST CABLE LINE ADAPTER TEST CABLE Nokia Corporation Code 0630596 0630526 0730211 4626134 0730302 0730223 Page 9 DTX-3 Disassembly and Troubleshooting CCS Technical Documentation WinTesla tests Testing of Line adapter circuits Choose Testing -> Audio -> Line Adapter... Hook state indicator Figure 4: Hook on/off test window 1 indicators Check that the Hook off/on indicator state will change when you change the hook state. If not, the DTX-3 is faulty. Figure 5: Hook on/off test window 2 indicators Page 10 Nokia Corporation Issue 1 4/03 DTX-3 Disassembly and Troubleshooting CCS Technical Documentation DTMF receiving and transmitting Write some numbers to the DTMF string field. Change the hook off state to 'Off', press the Send button and listen from the earpiece the DTMF tones. Check also from the 'Received string:' row, that all numbers that you just selected were transmitted. Figure 6: DTMF test window Received String field DTMF String field Issue 1 4/03 Nokia Corporation Page 11 DTX-3 Disassembly and Troubleshooting CCS Technical Documentation Ringing Voltage Indicator Change the 'Trunk line state' selection to the Ring position. Figure 7: Audio&Line Test window Ring position Ring indicator state Check that also the state of the Ring indicator changes (it might take few seconds). If the indicator will not change it's position, change the 'Trunk line state' choice to it's original setting, and try again couple of times. If the indicator will not change it's position, the DTX-3 is probably broken. Activate the HF-state from the land-line telephone, or take the earpiece to listen the signal tones. From the Tone generator field you can select different tones to be listened. Page 12 Nokia Corporation Issue 1 4/03 DTX-3 Disassembly and Troubleshooting CCS Technical Documentation Self tests The following build in selftests will be supported by Nokia 32 in addition to Nokia 22 selftests: • Line voltage • Ringing generation/detection • DTMF generation/detection • GSM link test For more detailed information see Ratti SW Selftest Functional Specification . A dialog box should be developed to start selftests. The result of individual selftest should be stated clearly with passed/failed/not executed and the overall result as well. Issue 1 4/03 Nokia Corporation Page 13 DTX-3 Disassembly and Troubleshooting CCS Technical Documentation Figure 8: Audio codec Test window If you can not hear these tones, the audio codec is probably faulty. Try to make also a test call with the land line telephone. Page 14 Nokia Corporation Issue 1 4/03 Customer Care Solutions DTX-3 Series Transceivers Accessories Issue 1 4/03 Nokia Mobile Phones Ltd. DTX-3 Accessories CCS Technical Documentation Table of Contents Page No RS-232 Data Cable .........................................................................................................3 Product Code ...............................................................................................................3 Antenna Cable XRP-3 ....................................................................................................4 Product Code ...............................................................................................................4 MBUS Cable DKT-7A ...................................................................................................5 Product Code ...............................................................................................................5 Page 2 Nokia Mobile Phones Ltd. Issue 1 4/03 DTX-3 Accessories CCS Technical Documentation RS-232 Data Cable For sending and receiving of SMS, PC-Fax, file transfer, e-mail and internet access a standard RS-232 Data Cable is needed Product Code RS-232 Data Cable 0730029 Figure 1: RS-232 Data Cable Issue 1 4/03 Nokia Mobile Phones Ltd. Page 3 DTX-3 Accessories CCS Technical Documentation Antenna Cable XRP-3 This adapter cable can be used to connect a standard FME antenna connector to TME-3. Product Code Antenna Cable XRP-3: 0730206 Figure 2: Antenna Cable XRP-3 Page 4 Nokia Mobile Phones Ltd. Issue 1 4/03 DTX-3 Accessories CCS Technical Documentation MBUS Cable DKT-7A Service MBUS cable to connect PC to DTX-3 (trunk connector). It comprises a D9 connector and a modular 6-pin connector. Product Code MBUS Cable DKT-7A: 0730211 Figure 3: MBus cable DKT-7A Issue 1 4/03 Nokia Mobile Phones Ltd. Page 5 DTX-3 Accessories CCS Technical Documentation [This page intentionally left blank.] Page 6 Nokia Mobile Phones Ltd. Issue 1 4/03 www.s-manuals.com
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