OPCPCC Ohio Patient Centered Primary Care Collaborative PCMH Toolbox MPA0001 Opcpccwebinars508
User Manual: MPA0001
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PCMH TOOLBOX Emily Williams, PCMH CCE Tim Perry, PCMH CCE Introduction • OPCPCC • Patient Engagement • Toolbox (toolbox.opcpcc.com) – Emily Williams, PCMH CCE – Tim Perry, PCMH CCE EMILY WILLIAMS, PCMH CCE Emily Williams is a long time active workgroup member of the OPCPCC Patient Engagement Learning Center. She has worked for Pfizer for nearly 10 years, and is in an Account Management role designated to collaborate with Medical Groups and Integrated Delivery Networks to help drive quality with unbranded tools and resources in the chronic disease market. Emily is certified by NCQA as a PCMH Content Expert, and has been a leader in contributing to the development of the new OPCPCC PCMH Toolbox. Emily Williams NCQA PCMH Certified Content Expert Pfizer, Key Account Manager Columbus, Ohio 614.778.2856 emily.moor@pfizer.com toolbox.opcpcc.com TIM PERRY MPA, MS, CPHIMS, CHTS-IS, PCMH CCE tim.perry@healthcaretoo.com 🌐🌐 www.healthcaretoo.com 614-450-2422 Tim Perry is the Chief Information Officer of HealthCare Too, which is helping to transform healthcare by bringing enterprise-level capabilities to small and medium-sized practices for affordable and reliable Care Coordination services, Health Information Technology, Compliance and Security. Tim has over 25 years of Health IT and Compliance experience, ranging from application development to global infrastructure to FDA and HIPAA Compliance. Before starting HealthCare Too, Tim was Chief Technology Officer of Ecommerce, Inc., Senior VP of Infrastructure Services for Reed Elsevier and a Global Director of Johnson & Johnson's Networking and Computing Services. Tim holds a Master of Science in Technology Management from the University of Pennsylvania, a Master of Public Administration from The Ohio State University and multiple industry certifications, including the NCQA’s PCMH Certified Content Expert (PCMH CCE). Tim lives in Powell, OH where he enjoys spending time with his wife and two children. toolbox.opcpcc.com WHAT IS THE TOOLBOX? WHAT’S IN IT, AND WHY IS IT IMPORTANT? toolbox.opcpcc.com Expectations for Toolbox • History • Tool Selection • Contributors toolbox.opcpcc.com Toolbox Categories 1 • What is PCMH? 2 • Partner with Patient 3 • Self-care Goals 4 • Improve Patient Safety 5 • Tools for the Practice toolbox.opcpcc.com PCMH Toolbox The toolbox is an organized reference tool that contains devoted sections on topics that align with the guidance from the Agency for Healthcare Section Topic and Category Reference. Each resource contains a website link or an Adobe PDF document, available for you to click, access, and use immediately. Easy to access and easy to use • No cost to use What's inside the box? 1.What is a PCMH? (tools for patients) 2. Partner with Patients (tools for patients) • Preventive Care • Screening o Chronic D1sease o Managed Care • Policy 3. Self-care Goals (tools for patients) • Diet and Exercise • My Medic1nes • Diaries Trackers, and Checklists 4.1mprove Patient Safety (tools for patients) • Medication Safety • Hospital Discharge • Other Safety 5. Tools for the Practice (for providers and staff) • Staff Education • Mobvationallnterviewing o Medication Reconciliation o Health Literacy • Evidence-Based • Health Equity and Health Disparities • Cultural Competency toolbox.opcpcc.com NAVIGATION AND TECHNICAL COMPONENTS OF THE TOOLBOX Widespread Use of Toolbox ,., ,._ .q~~l.-11 616 h (ll • • • ' • 7 • • TO. C.llhl .. .. .. U3 ' N wYOr .. c_,.. ,.._,..,_ ~ "'lnM Nc71 O't OS 4l >n 0>0200 0- 0 •• .. co 01 ,, 0- 0 ll3l"rt T-2< oocon 54 55"' ••T 00 01 27 1 ~000"4 tOO 000000 tl35% ,...... ....... ,., ,.... , OOOOZt 000046 0001 , .. 0000. 0 0""" 0 .•" ..... ..... ..... 0 .·-.... -·-.._ ,$0.00 • ...... cot 1000 1000 1000 ·- tO~I "'' 1000 sooo soao Oto- sooo ..... ...... ..... ·- .. _ ...... ..... 0- 0 1000 0 1000 0 toolbox.opcpcc.com 1000 • Menu – Overview – Toolbox – Español Menu Overview Toolbox Español • Excel Version • Search • Recent Posts • Categories practice. “Posts” Articles / tools that you can use in your practice. • Example Tool A Lifetime of Good Health Your Guide to Staying Healthy womens/Jeo/thqcw 800-994-9662 • TDD: 888-220.5446 70-page Guide for Women’s Health from HHS • Another Example Tool Another Example Tool --- .. Patient Health Questionnaire (PHQ-9)_____:_._ Date Name Over tho last2 weeks. low often have you been bothered :>y anyof theloUowi:lg problems? IU• ,/" to md•eete your onswer.) Not at all Seveattl Cays Mo:e than ~all tbedoyo Nowly every day 2. F'etllng dovn, deprflssed, orhopeless 3. 'f'loc.ubt.lonno or POyUtg osloep. or •ping 1oo much 6. rM!ang bad abot:t ~~~hot )"QQU area 'aU\;..; "'bow 1o< ,.,.,....u"' your m-'l-f dc>'r.> 7. 'IK~""""""""'"Qonth;tQS.sudlosroock>olho nt....-.p::lpOf Of worlm; :9~ 8. Mcvlno 0< ._longooolowly c'> C>ticod. 0. thecppos.w- betngoo ild9etror 1hr11 yn11 hmA hA.Pn "'VY.nnt) t"fnund oln! n'lt"'l'*lhntt 11"'1,! 9. Th:~UQhtt 1hat you v.wld 00 be-11er off ~ead. oro! hurting yC"ui'AAif !.n ~mA wtt'l AJ Uf«:.-..t ccmt '·foe mlliiij4i AbJU cd DfAl. , . . . . , . . .tor:-..... ""UdX.a 10. Urw dtocl:od oi ""' J):'Obaems.l=· diff""'h bow theN p:ob'!t-ms r'IOde •: »:you :o :!oyouz W<>rk. \Qlot oo:reol hlr:.gsathomec.oroe:~Wl:hother~l ...u HOW DOES THE TOOLBOX ALIGN WITH VARIOUS EMR’S? Example – Diabetes Screener • Search for a Tool • Select a Tool • Setup Tool for Your Intent and Workflow • Send Tool to Patient Population • Measure Tool’s impact PC:PC:C: 0Yff'l1ffl PCUH Toolbo:x v Ea-p1~ Diabetes Pain Identification Screener • OPCPCC cos.p...-2. 201' · --P Download the OPCPCC PCMH Toolbox •C # E.a nos IOOios liD< ciabetic: paDercs. 10 screen lor pan. l01abet>c Pain lderllllic:zooon 5creene< ~ ~2-:'0ts-ltlJ.- Togo Endoucc boudi P ·T"'ad -~~~~ s,.t- ...... - P - 01sclauner Tho ill< rf otoods•_.liom pr..-lnOPCPCC r . - . ...., be......,.._., enhence ~ t*"e ..t aaftily 'fM "*'*'n ia to be ed!JCII Wit ed knot • "fxr"hM b .....Sp • 1· 101~-ioliObo-aslogolor--. 1-~-1 Leave a Reply Recent Posts At>IOI!cao Medal Ass< • f llldoo U.rch24 2015 <- t.llo <•~»~· (:;j: l:l .'lff>'. - IQ-~~·,1~,.-· ~(fl'll*t o:'f;V/'1);$ -~OI"&!Jif (lci'I"'W~te! Cjrf 'N f~<11. !IOU• l ' j ~';'Ill' rwt:o•ur"" :; ~ r ,._.•.,.,, ....,..,.,, •......,. ,,..,_._.,.. ~ Y• ..- 1· •· ··-··:~ •• , ...., .....-..,-,ff,... ' "'"O'K -"'";.; ,,. ,...,• ~-,_ , .•1.. ···'""'" ,, .,,.•J: .. " ~• .,. , .1 !l.·r. ... no.;y< ... ~..,.,.~- .............;;< ,,..,._................. ".,..o'. . .r....... . . ....r.-... <1. !IA.............. Ir'l.~41 "'--~·.,..~ - v . . !---;I.W...Io' .. :..... ,....~ •..,,.,..... JOo'O.."' • ~·,:.:;:~':'.:~:=~ ~;.:..~:~,::.: ;·~~ -::;.~ :":;'i~7;,~:;;;·~.;.; ~~!/ v....w • ,..:t' •v ,._ •• • ·~ " .............. ....... ..... e ...._,., ~ ,;,..,. ,..,...... ,,,.,.,;,.," Tools Integrated into Practice Working Toward Patient Engagement Engage Patients on Their Level with Your Intent Get Familiar with Toolbox and Your PCMH Goals Understand Patient Needs & Capabilities Time Spent Summary • Define your challenges for PCMH & Patient Engagement – What is Your Intent for the Practice? – What is Your Patient Census’ Capabilities? • Set realistic expectation – PCMH and Patient Engagement Take Time – OPCPCC Toolbox Has Done Some of the Work • Keep your eye on the goal – – – – Improving Patient Experience Improving Health of Populations Reduce costs / Promote Efficiency Allow Providers to Practice What They Do Best Upcoming OPCPCC Patient Engagement Webinar Join us for the following webinars • August 25, 2015: Linking patients to selfmanagement programs • November 24, 2015: Topic TBD Join OPCPCC Sign up online for a free OPCPCC membership: http://www.odh.ohio.gov/landing/medicalhom es/Membership.aspx Resources • OPCPCC PCMH Toolbox toolbox.opcpcc.net • Send Feedback or Add New Tools Amy.Bashforth@odh.ohio.gov • OPCPCC Membership http://www.odh.ohio.gov/landing/medicalhome s/Membership.aspx • OPCPCC Annual Conference http://www.odh.ohio.gov/landing/medicalhome s/opcpcc.aspx QUESTIONS ANNOUNCEMENTS
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