OPCPCC Ohio Patient Centered Primary Care Collaborative PCMH Toolbox MPA0001 Opcpccwebinars508

PCMH TOOLBOX

Emily Williams, PCMH CCE

Tim Perry, PCMH CCE

Introduction

• OPCPCC

• Patient Engagement

• Toolbox (toolbox.opcpcc.com

– Emily Williams, PCMH CCE

– Tim Perry, PCMH CCE

)

EMILY WILLIAMS, PCMH CCE

Emily Williams is a long time active workgroup member of the

OPCPCC Patient Engagement Learning Center. She has worked

for Pfizer for nearly 10 years, and is in an Account Management

role designated to collaborate with Medical Groups and

Integrated Delivery Networks to help drive quality with

unbranded tools and resources in the chronic disease

market. Emily is certified by NCQA as a PCMH Content Expert,

and has been a leader in contributing to the development of

the new OPCPCC PCMH Toolbox.

Emily Williams

NCQA PCMH Certified Content Expert

Pfizer, Key Account Manager

Columbus, Ohio

614.778.2856

emily.moor@pfizer.com

toolbox.opcpcc.com

TIM PERRY

MPA, MS, CPHIMS, CHTS-IS, PCMH CCE

tim.perry@healthcaretoo.com

 www.healthcaretoo.com

614-450-2422

Tim Perry is the Chief Information Officer of HealthCare Too, which

is helping to transform healthcare by bringing enterprise-level

capabilities to small and medium-sized practices for affordable and

reliable Care Coordination services, Health Information Technology,

Compliance and Security. Tim has over 25 years of Health IT and

Compliance experience, ranging from application development to

global infrastructure to FDA and HIPAA Compliance. Before starting

HealthCare Too, Tim was Chief Technology Officer of Ecommerce, Inc.,

Senior VP of Infrastructure Services for Reed Elsevier and a Global

Director of Johnson & Johnson's Networking and Computing Services.

Tim holds a Master of Science in Technology Management from the

University of Pennsylvania, a Master of Public Administration from The

Ohio State University and multiple industry certifications, including the

NCQA’s PCMH Certified Content Expert (PCMH CCE). Tim lives in

Powell, OH where he enjoys spending time with his wife and two

children. toolbox.opcpcc.com

WHAT IS THE

TOOLBOX?

WHAT’S IN IT, AND

WHY IS IT

IMPORTANT?

toolbox.opcpcc.com

Expectations for Toolbox

• History

• Tool Selection

• Contributors

toolbox.opcpcc.com

1

2

3

4

5

Toolbox Categories

• What is PCMH?

• Partner with Patient

• Self-care Goals

• Improve Patient Safety

• Tools for the Practice

toolbox.opcpcc.com

PCMH

Toolbox

1.What

is a

PCMH?

(tools

for

patients)

2.

Partner

with

Patients

(tools

for

patients)

•

Preventive

Care

•

Screening

Chronic

D1sease

The

toolbox

is

an

organized

reference

tool

that

o

Managed

Care

contains

devoted

sections

on

topics

that

align

•

Policy

with

the

guidance

from

the

Agency

for

3.

Self-care

Goals

(tools

for

patients)

Healthcare

Section

Topic

and

Category

•

Diet

and

Exercise

Reference.

•

My

Medic1nes

•

Diaries

Trackers,

and

Checklists

4.1mprove

Patient

Safety

(tools

for

patients)

Each

resource

contains

a

website

link

or

an

•

Medication

Safety

Adobe

PDF

document

,

available

for

you

to

click,

•

Hospital

Discharge

access,

and

use

immediately.

•

Other

Safety

5.

Tools

for

the

Practice

(for

providers

and

staff)

Easy

to

access

and

easy

to

use

•

Staff

Education

•

Mobva

tiona

llnterviewing

•

No

cost

to

use

o

Med

icat

ion

Reconciliation

o

Health

Literacy

•

Evidence-Based

What's

inside

the

box?

•

Health

Equity

and

Health

Disparities

•

Cultural

Competency

toolbox.opcpcc.com

NAVIGATION AND

TECHNICAL COMPONENTS

OF THE TOOLBOX

Widespread Use of Toolbox

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olbox.opcpcc.com

• Menu

– Overview

– Toolbox

– Español

Menu

Overview

Toolbox

Español

• Excel Version

• Search

• Recent Posts

• Categories

practice.

“Posts”

Articles / tools that you

can use in your

practice.

• Example

Tool

A Lifetime

of

Good Health

Your Guide

to

Staying Healthy

womens

/Jeo/thqcw

800-994-9662 • TDD: 888-220.5446

70-page Guide for Women’s Health from HHS

• Another Example Tool

Another

Example

Tool

Patient

Health

Questionnaire

(PHQ-9)

_____:_._

---

..

N

ame

Date

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tho

last2

weeks.

low

often

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HOW DOES THE TOOLBOX

ALIGN WITH VARIOUS

EMR’S?

Example – Diabetes Screener

• Search for a Tool

• Select a Tool

• Setup Tool for Your

Intent and Workflow

• Send Tool to Patient

Population

• Measure Tool’s impact

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OPCPCC

PC

MH

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Working Toward Patient Engagement

Tools Integrated into Practice

Get Familiar

with Toolbox

and Your

PCMH Goals

Engage Patients

on Their Level

with Your Intent

Understand

Patient

Needs &

Capabilities

Time Spent

Summary

• Define your challenges for PCMH & Patient

Engagement

– What is Your Intent for the Practice?

– What is Your Patient Census’ Capabilities?

• Set realistic expectation

– PCMH and Patient Engagement Take Time

– OPCPCC Toolbox Has Done Some of the Work

• Keep your eye on the goal

– Improving Patient Experience

– Improving Health of Populations

– Reduce costs / Promote Efficiency

– Allow Providers to Practice What They Do Best

Upcoming OPCPCC Patient

Engagement Webinar

Join us for the following webinars

• August 25, 2015: Linking patients to self-

management programs

• November 24, 2015: Topic TBD

Join OPCPCC

Sign up online for a free OPCPCC membership:

http://www.odh.ohio.gov/landing/medicalhom

es/Membership.aspx

Resources

• OPCPCC PCMH Toolbox

toolbox.opcpcc.net

• Send Feedback or Add New Tools

Amy.Bashforth@odh.ohio.gov

• OPCPCC Membership

http://www.odh.ohio.gov/landing/medicalhome

s/Membership.aspx

• OPCPCC Annual Conference

http://www.odh.ohio.gov/landing/medicalhome

s/opcpcc.aspx

QUESTIONS

ANNOUNCEMENTS

OPCPCC Ohio Patient Centered Primary Care Collaborative PCMH Toolbox MPA0001 Opcpccwebinars508

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