UC Software 5.8.0AA For Polycom Trio Solution Administrator Guide Admin

polycom_trio_admin_guide

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Contents
Before You Begin
- Audience, Purpose, and Required Skills
- Getting Help
  - Polycom and Partner Resources
  - Documentation Feedback
Getting Started
- Product Overview
  - Supported Phones and Accessories
- Working With Polycom UC Software
  - Configuring Polycom Phones
  - Record Version Information
Supported Network Configurations
- Ethernet Line Rates
  - Supported Denial of Service Filters
  - Supported 802.1x Configurations
- Ethernet Network Connection Methods
  - Virtual Local Area Networks (VLANs)
    - Virtual Local Area Network (VLAN) ID Assignment Using DHCP
      - Valid DVD String DHCP Options
    - Assign a VLAN ID Using DHCP
- Link Layer Discovery Protocol and Supported Type Length Values
  - Supported TLVs
- DHCPv6 or DHCPv4 Parameters
- Parse Vendor ID Information
Supported Inbound and Outbound Ports
- Inbound Ports for Polycom Trio Systems
- Outbound Ports for Polycom Trio System
- Polycom Trio Visual+ Network Ports
- Inbound Ports for Trio VisualPro Systems
- Outbound Ports for Trio VisualPro Systems
Manually Configuring Phones
- Configuring Phones Using the Phone Menu
- Configuring Phones Using the Web Configuration Utility
- Configure a Phone Using a USB Flash Drive
Provisioning Phones
- Network Requirements for Provisioning
- Provisioning Server Discovery Methods
  - Supported Provisioning Protocols
- Setting Up Your Provisioning Server
- Provisioning Phones
Working with Configuration Files
- Master Configuration File
  - XML Resource Files
  - Configuration Templates
    - Using Correct Parameter XML Schema, Value Ranges, and Special Characters
Configuring Security Options
- Administrator and User Passwords
- Disabling External Ports and Features
  - Disable Unused Ports and Features Parameters
- Visual Security Classification
  - Visual Security Classification Parameters
- Encryption
  - Encrypting Configuration Files
    - Change the Encryption Key on the Phone and Server
  - Configuration File Encryption Parameters
- Voice over Secure IP
  - VoSIP Parameters
- Securing Phone Calls with SRTP
  - SRTP Parameters
- Enabling Users to Lock Phones
  - Phone Lock Parameters
- Locking the Basic Settings Menu
  - Basic Settings Menu Lock Parameters
- Secondary Port Link Status Report
  - Secondary Port Link Status Report Parameters
- 802.1X Authentication
  - 802.1X Authentication Parameters
- SCEP Security Protocol
  - SCEP Parameters
Certificates
- Using the Factory-Installed Certificate
  - Check for a Device Certificate
- Customizing Certificate Use
- Create a Certificate Signing Request
  - Download Certificates to a Polycom Phone
- Custom URL Location for LDAP Server CA Certificate
  - Custom URL Location for LDAP Server Certificates Parameters
  - Confirm the Installed LDAP Server Certificates on the Phone
- Online Certificate Status Protocol
  - Online Certificate Status Protocol Parameters
Upgrading the Software
- Upgrade UC Software Using a USB Flash Drive
- Upgrading UC Software on a Single Phone
- User-Controlled Software Update
  - User-Controlled Software Update Parameters
- Updating Camera Firmware
Diagnostics and Status
- View the Phone's Status
- Test Phone Hardware
- Upload a Phone's Configuration
- Perform Network Diagnostics
- Restart the Paired Device
- Restart the Polycom Trio System and the Paired Device
- Restarting the Polycom Trio System at a Scheduled Time
  - Scheduled Restart Parameters
- Reset the Polycom Trio System to Factory Default Settings at Power-up
- Reset the Polycom Trio System to Factory Default Settings from Home Menu
- Reset the Polycom Trio Visual+ to Factory Default Settings
- Reset the Phone and Configuration
  - Reset to Factory Parameter
- Access Video Transmission Diagnostics
- Status Indicators on the Polycom Trio Solution
- Monitoring the Phone's Memory Usage
System Logs
- Configuring Log Files
  - Severity of Logging Event Parameters
  - Log File Collection and Storage Parameters
- Logging Levels
  - Logging Level, Change, and Render Parameters for Polycom Trio
  - Logging Parameters
- Upload Logs to the Provisioning Server
- Upload Polycom Trio System Logs
- Uploading Logs to a USB Flash Drive
  - USB Logging Parameter
Troubleshooting
- Updater Error Messages and Possible Solutions
- Polycom UC Software Error Messages
- Network Authentication Failure Error Codes
- Power and Startup Issues
- Screen and System Access Issues
- Calling Issues
- Display Issues
- Software Upgrade Issues
- Provisioning Issues
Content
- Content Sharing
- Screen Mirroring
  - Screen Mirroring with AirPlay-Certified Devices
  - Screen Mirroring with Miracast-Certified Devices
Hardware and Power for Polycom Trio Systems
- Powering the Polycom Trio 8500 and 8800 Systems
- Polycom Trio System Power Management
- Power-Saving on Polycom Trio
  - Power-Saving Parameters
Audio Features
- Automatic Gain Control
- Background Noise Suppression
- Comfort Noise
- Voice Activity Detection
  - Voice Activity Detection Parameters
- Comfort Noise Payload Packets
  - Comfort Noise Payload Packets Parameters
- Synthesized Call Progress Tones
- Jitter Buffer and Packet Error Concealment
- Dual-Tone Multi-Frequency Tones
  - DTMF Tone Parameters
- Acoustic Echo Cancellation
  - Acoustic Echo Cancellation Parameters
- Polycom NoiseBlock
  - Polycom NoiseBlock Parameters
- Audio Output Options
  - Audio Output Options Parameters
- Audio Input Options
- USB Audio Calls
  - USB Audio Call Parameters
- Location of Audio Alerts
  - Audio Alert Parameters
- Ringtones
  - Supported Ring Classes
  - Ringtone Parameters
- Sound Effects
- Supported Audio Codecs for Polycom Trio Solution
- IEEE 802.1p/Q
  - IEEE 802.1p/Q Parameters
- Voice Quality Monitoring (VQMon)
  - VQMon Reports
  - VQMon Parameters
Pairing with Polycom Trio Systems
- Pairing Polycom EagleEye Director II Camera System with Polycom Trio
  - Pair Polycom EagleEye Director II Camera System
- Pairing the Polycom Trio Visual+ or Trio VisualPro with Polycom Trio Systems
- Daisy-Chaining Polycom Trio Systems
Video Features for Polycom Trio
- Polycom Trio Visual+ and Trio VisualPro Video Layouts
  - Polycom Trio Visual+ and Trio VisualPro Video Layout Parameters
- Video and Camera Options on Polycom Trio
  - Video Quality Parameters
  - Video and Camera Parameters
- Supported Video Codecs with Polycom Trio
  - Video Codec Parameters for Polycom Trio
- Toggling Between Audio-only or Audio-Video Calls on Polycom Trio
  - Audio-only or Audio-Video Call Parameters
- I-Frames
- Video Parameters
  - Video Codec Preference Parameters
  - Video Profile Parameters for Polycom Trio
Phone Display and Appearances
- Administrator Menu on Polycom Trio Systems
  - Administrator Menu Parameters
- Polycom Trio Visual+ and Trio VisualPro Display
  - Polycom Trio Visual+ and Trio VisualPro Display Parameters
- Polycom Trio System Theme
  - Polycom Trio System Theme Parameters
- Polycom Trio System Display Name
  - System Display Name Parameters
- Polycom Trio System Status Messages
  - Polycom Trio System Status Message Parameters
- Olson Time Zone Configuration
- Time Zone Location Description
  - Time Zone Location Parameters
- Time and Date
  - Time and Date Display Parameters
    - Date Formats
- Phone Languages
- Hide the MAC Address
  - Hide MAC Address Parameters
- Unique Line Labels for Registration Lines
  - Unique Line Labels for Registration Lines Parameters
- Polycom Trio System Number Formatting
  - Polycom Trio System Number Formatting Parameters
- Number or Custom Label
  - Configure the Number or Label from the System
  - Number and Label Parameters
- Custom Icons for Contacts and Line Registrations
- Capture Your Device's Current Screen
  - Capture Current Phone Screen Parameters
Directories and Contacts
- Local Contact Directory
- Speed Dials
  - Speed Dial Contacts Parameters
- Corporate Directory
  - Corporate Directory Parameters
- Call Logs
  - Call Log Parameters
  - Call Log Elements and Attributes
- Resetting Contacts and Recent Calls Lists on Polycom Trio System
Call Controls
- Microphone Mute
  - Microphone Mute Parameters
- Persistent Microphone Mute
  - Persistent Microphone Mute Parameters
- Call Timer
- Called Party Identification
  - Calling Party Identification Parameters
- Connected Party Identification
- Calling Party Identification
  - Calling Party Identification Parameters
- Remote Party Caller ID from SIP Messages
  - Remote Party Caller ID from SIP Messages Parameters
- Calling Line Identification
  - Calling Line Identification Parameters
- SIP Header Warnings
  - SIP Header Warning Parameters
- Distinctive Call Waiting
  - Distinctive Call Waiting Parameters
- Do Not Disturb
  - Server-Based Do Not Disturb
  - Do Not Disturb Parameters
- Remote Party Disconnect Alert Tone
  - Remote Party Disconnect Alert Tone Parameters
- Call Waiting Alerts
  - Call Waiting Alert Parameters
- Missed Call Notifications
  - Missed Call Notification Parameters
- Call Hold
  - Call Hold Parameters
  - Hold Implementation
- Call Transfer
  - Call Transfer Parameters
- Call Forwarding
  - Call Forward on Shared Lines
  - Call Forwarding Parameters
- Automatic Off-Hook Call Placement
  - Automatic Off-Hook Call Placement Parameters
- Multiple Line Keys Per Registration
  - Multiple Line Keys Per Registration Parameters
- Multiple Call Appearances
  - Multiple Call Appearance Parameters
- Bridged Line Appearance
  - Bridged Line Appearance Signaling
  - Bridged Line Appearance Parameters
- Voicemail
  - Voicemail Parameters
- Local Call Recording
  - Local Call Recording Parameters
- Local and Centralized Conference Calls on Polycom Trio
  - Local and Centralized Conference Call Parameters
- Conference Meeting Dial-In Options
  - Conference Meeting Dial-In Options Parameters
- Hybrid Line Registration
  - Hybrid Line Registration Limitations
  - Hybrid Line Registration Parameters
  - Configure Hybrid Line Registration using the Web Configuration Utility
- Local Digit Map
  - Local Digit Maps Parameters
  - Open SIP Digit Map
  - Generating Secondary Dial Tone with Digit Maps
- Enhanced 911 (E.911)
  - Enhanced 911 (E.911) Parameters
- Multilevel Precedence and Preemption (MLPP) for Assured Services - Session Initiation Protocol (AS-SIP)
  - Preemption Behavior on Low Priority Calls
  - MLPP with AS-SIP Parameters
- International Dialing Prefix
  - International Dialing Prefix Parameters
Shared Lines
- Shared Call Appearances
  - Shared Call Appearances Parameters
- Private Hold on Shared Lines
  - Private Hold on Shared Lines Parameters
- Intercom Calls
  - Creating a Custom Intercom Soft Key
  - Intercom Calls Parameters
- Group Paging
  - Group Paging Parameters
User Profiles
- User Profile Parameters
- Remotely Logging Out Users
- Authentication of User Profiles
  - Server Authentication of User Profiles
    - Create a Generic Profile Using Server Authentication
    - Create a User Profile Using Server Authentication
  - Phone Authentication of User Profiles
    - Create Default Credentials and a Profile for a Phone
    - Create a User Configuration File
Network
- Two-Way Active Measurement Protocol
  - TWAMP Limitations
  - Two-Way Active Measurement Protocol Configuration Parameters
- System and Model Names
- Incoming Network Signaling Validation
  - Network Signaling Validation Parameters
- SIP Subscription Timers
  - SIP Subscription Timers Parameters
- Enhanced IPv4 ICMP Management
  - IPv4 Parameters
- Provisional Polling of Polycom Phones
  - Provisional Polling Parameters
    - Example Provisional Polling Configuration
- SIP Instance Support
  - SIP Instance Parameters
- IP Type-of-Service
  - IP Type-of-Service Parameters
- Static DNS Cache
  - Configuring Static DNS
    - Static DNS Parameters
  - Example Static DNS Cache Configuration
    - Example: Static DNS Cache with A Records
    - Example: Static DNS Cache with NAPTR and SRV Records
- DNS SIP Server Name Resolution
- Server Redundancy
  - Server Redundancy Parameters
- Network Address Translation (NAT)
  - Network Address Translation Parameters
- Real-Time Transport Protocol (RTP) Ports
  - RTP Ports Parameters
- Wireless Network Connectivity (Wi-Fi)
- Bluetooth and NFC-Assisted Bluetooth for Polycom Trio Systems
  - Bluetooth and NFC-Assisted Bluetooth Parameters
Third-Party Servers
- BroadSoft BroadWorks Server
- Microsoft Exchange Integration
Device Parameters
- Changing Device Parameters
  - Types of Device Parameters
- Device Parameters
Configuration Parameters
- Quick Setup Soft Key Parameters
- Per-Registration Call Parameters
- Remote Packet Capture Parameters
- Per-Registration Dial Plan Parameters
- Local Contact Directory File Size Parameters
  - Parameter Elements for the Local Contact Directory
- Feature Activation/Deactivation Parameters
- HTTPD Web Server Parameters
- Home Screen Parameters
- Feature License Parameters
- Chord Parameters
- Message Waiting Parameters
- Ethernet Interface MTU Parameters
- Presence Parameters
- Provisioning Parameters
- Configuration Request Parameters
- General Security Parameters
  - DHCP Parameters
  - Domain Name System (DNS) Parameters
  - TCP Keep-Alive Parameters
  - File Transfer Parameters
- User Preferences Parameters
- Upgrade Parameters
- Voice Parameters
  - Acoustic Echo Suppression (AES) Parameters
  - Comfort Noise Parameters
  - Voice Jitter Buffer Parameters
- Session Description Protocol (SDP) Parameters
- Web Configuration Utility Parameters
- XML Streaming Protocol Parameters
- Session Headers
  - Session Header Parameters

UC Software 5.8.0AA For Polycom Trio Solution Administrator Guide Admin

polycom_trio_admin_guide

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