End Of Sale / Life Announcement For Cisco ICS 7750 Prod Notice09186a008032d553
User Manual: ICS-7750
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PRODUCT BULLETIN NO. 2363 END-OF-SALE AND END-OF-LIFE ANNOUNCEMENT FOR THE CISCO ICS 7750 INTEGRATED COMMUNICATION SYSTEM Cisco Systems® announces more information about the end-of-sale and end-of-life process for the Cisco® ICS 7750 Integrated Communication System. Previously announced on October 13, 2003, the last day to order the Cisco ICS 7750 was March 31, 2000. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) until March 31, 2009. Table 1 shows the milestones, definitions, and dates for the Cisco ICS 7750. Table 2 lists the product part numbers affected by this announcement. CISCO ICS 7750 SOFTWARE FEATURE RELEASE SUPPORT—IMPORTANT NOTICE The Cisco ICS 7750 will support future Cisco CallManager 4.0(2)a, Cisco Unity™ 4.0.4, and Cisco IP Contact Center (IPCC) Express 3.5(2)SR1 releases as the last major feature releases on the Cisco ICS 7750. For certain Cisco CallManager 4.0.1 feature deployments, due to System Processing Engine (SPE) 310 and Multiservice Route Processor (MRP) 300 series hardware limitations, external voice gateways will be required to configure multiline priority and pre-emption (MLPP) and voice security support with the Cisco ICS 7750. For more details about the Cisco ICS 7750 software release compatibility and plans, visit: http://www.cisco.com/kobayashi/sw-center/telephony/ics-7750/ics-compatibility.shtml CISCO ICS 7750 SOFTWARE AND HARDWARE UPGRADES FOR EXISTING CISCO ICS 7750 CUSTOMERS Existing Cisco ICS 7750 customers will be able to purchase selected software and hardware upgrades to upgrade software application versions and to add user capacity to installed Cisco voice applications. For instance, Cisco ICS 7750 customers that have a Cisco Unity messaging solution can now add additional voice-mail boxes to existing Cisco ICS installations of Cisco Unity. For more details about available upgrade options, visit: http://www.cisco.com/en/US/products/hw/voiceapp/ps967/prod_bulletin0900aecd8018a38f.html Table 1. End-of-Sale Milestones, Definitions, and Dates for the Cisco ICS 7750 Milestone Definition Date End-of-Sale The date the document that announces the end of sale or end of life of a product is October 13, 2003 Announcement Date distributed to the general public. End-of-sale Date The last date to order the product through Cisco point-of-sale mechanisms. The March 31, 2004 product is no longer for sale after this date. Last Shipment Date The last-possible ship date that can be requested of Cisco and/or its contract June 30, 2004 manufacturers. Actual ship date is dependent on lead time. End of Software Maintenance The last date that Cisco Engineering may release any final software maintenance Releases Date releases or bug fixes. After this date, Cisco Engineering will no longer develop, March 31, 2005 repair, maintain, or test the product software. All contents are Copyright © 1992–2004 Cisco Systems, Inc. All rights reserved. Important Notices and Privacy Statement. Page 1 of 4 Milestone Definition Date End of Routine Failure The last-possible date a routine failure analysis may be performed to determine the March 31, 2005 Analysis Date cause of product failure or defect. End of New Service For equipment and software that is not covered by a service-and-support contract, Attachment Date this is the last date to order a new service-and-support contract or add the equipment March 31, 2005 and/or software to an existing service-and-support contract. End of Service Contract The last date to extend or renew a service contract for the product. The extension or December 31, 2006 Renewal Date renewal period cannot extend beyond the last date of support. for software and December 31, 2008 for hardware Last Date of Support The last date to receive service and support for the product. After this date, all March 31, 2007 for support services for the product are unavailable, and the product becomes obsolete. software and March 31, 2009 for hardware Table 2. Product Part Numbers Affected by This Announcement End-of-Sale Product Part Number Product Description Hardware and Components ICS-7750 Cisco ICS 7750 base system ICS-7750-xxx All Cisco ICS 7750 voice packages including ICS-7750-M1V/BV/TV/EV/AV/DV as well as the ICS7750-BASE and ICS-7750-INTL MRPxxx All Multiservice Route Processor (MRP) 200 and 300 series cards including MRP200, ASI81, ASI160, MRP300, MRP3-8FXOM1, MRP3-8FXS and MRP3-16FXS MOD7700xxx VPN hardware module for the MRP cards MEM7700-xxx Flash SIMM expansion memory options for MRP cards MEM-MRP-xxx DRAM expansion memory options for MRP cards SPExxx All System Processing Engine (SPE) 200 and 310 cards MEM-SPE-xxx All DRAM memory expansion options for SPE cards SSPxxx All System Switch Processor cards SAPxxx All System Alarm Processor cards PWR-xxx-7750 All power supply options for the Cisco ICS 7750 chassis CD-ROM-xxx All CD-ROM drives for Cisco ICS 7750 DOCS-xxx-7750 All Cisco ICS 7750 documentation including CD-ROM and paper copies © 2004 Cisco Systems, Inc. All rights reserved. Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com. Page 2 of 4 End-of-Sale Product Part Number Product Description System Software and Applications SW-S77xxx All Cisco ICS System Software products for the ICS 7750 SW-CCM-xxx-ICSxxx All Cisco CallManager software products for the Cisco ICS 7750 ICSUNITYxxx, ICSVxxx, All Cisco Unity Voice Mail and Cisco Unity Unified Messaging products, bundles and software upgrades ICSUxxx for the Cisco ICS 7750 SW-xxxICDxxx-ICS, SW- All Cisco IPCC Express and IP IVR products and bundles for the Cisco ICS 7750 xxxIVRxxx-ICS, BUN-SPExxxICDxxx, BUN-SPE-xxxIVRxxx The recommended replacements for the Cisco ICS 7750 voice application products are the new Mid-Market IP Communications Server Bundles for the Cisco CallManager and Cisco Unity Voice Messaging support plus the use of external Cisco IOS® Software voice gateways for a functionally equivalent IP telephony solution. The Cisco IPCC and IP interactive-voice-response (IVR) application support can also be delivered using the current Cisco 7800 Series Media Convergence Server application server configurations available today. The Cisco ICS 7750 Multiservice Route Processor (MRP) recommended replacements will be the Cisco 1760-V for the voice gateways configured with the appropriate analog or digital VIC or VWIC cards. However, all Cisco IOS Software-based multiservice routers and gateways, including the Cisco 1700, 2600, and 3700 series routers, will also work. Table 3 provides relevant information for migrating from the Cisco ICS 7750 to the new Mid-Market IP Communications Server Bundles. Table 3. Product Comparisons Feature Category Cisco ICS 7750 Cisco Standalone Products Callmanager Application ICS 7750 Base system and ICS 7750 Voice Packages Mid-Mkt-IPC-A/B/C product bundles that include and Hardware Platform for both the MCS server, CallManager and Cisco Unity the Midmarket Voice Messaging products ICS Cisco Unity Voice ICS 7750 Voice Mail and Unified Messaging MCS-78xx for Cisco Unity Voice Mail and Cisco Messaging and Unified applications Unity Unified Messaging IPCC Express and IP IVR ICS 7750 IPCC Express (and co-resident with Cisco MCS-78xx with CallManager (and CRS co-resident Application and Platforms CallManager) and IP IVR applications configurations) System Processing Engine 310 cards MCS-7815 and MCS-7825 Multiservice Voice Gateway MRP 300 series cards including the MRP300, MRP3- Cisco 1760-V and VIC2-4FXO, VIC-4FXS/DID; or And Router Cards for High- 8FXOM1, MRP3-8FXS and MRP3-16FXS equivalent Cisco 2600/3700 router configurations Messaging Applications and Platforms for the Midmarket for the Midmarket Windows Server Cards for the ICS 7750 Density Analog FXO and FXS Configurations © 2004 Cisco Systems, Inc. All rights reserved. Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com. Page 3 of 4 Customers can use the Cisco Technology Migration Plan (TMP) to trade in products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, visit: http://www.cisco.com/go/tradein/. The Cisco TMP application requires all users to have a Cisco.com user ID. For existing backlog Cisco ICS 7750 orders, please contact your Cisco account manager and/or Cisco Channel Partner for current status and migration options. ADDITIONAL INFORMATION For more information about Cisco products, promotions and migrations, please contact your Cisco account manager and/or Cisco Channel Partner. For more information about the Cisco End-of-Life Policy, go to: http://www.cisco.com/en/US/products/prod_end_of_life.html To subscribe to receive end-of-life/end-of-sale information, go to: http://www.cisco.com/cgi-bin/Support/FieldNoticeTool/field-notice Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 European Headquarters Cisco Systems International BV Haarlerbergpark Haarlerbergweg 13-19 1101 CH Amsterdam The Netherlands www-europe.cisco.com Tel: 31 0 20 357 1000 Fax: 31 0 20 357 1100 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA www.cisco.com Tel: 408 526-7660 Fax: 408 527-0883 Asia Pacific Headquarters Cisco Systems, Inc. 168 Robinson Road #28-01 Capital Tower Singapore 068912 www.cisco.com Tel: +65 6317 7777 Fax: +65 6317 7799 Cisco Systems has more than 200 offices in the following countries and regions. Addresses, phone numbers, and fax numbers are listed on the Cisco Web site at www.cisco.com/go/offices. Argentina • Australia • Austria • Belgium • Brazil • Bulgaria • Canada • Chile • China PRC • Colombia • Costa Rica • Croatia • Cyprus Czech Republic • Denmark • Dubai, UAE • Finland • France • Germany • Greece • Hong Kong SAR • Hungary • India • Indonesia • Ireland • Israel • Italy • Japan • Korea • Luxembourg • Malaysia • Mexico • The Netherlands • New Zealand • Norway • Peru • Philippines • Poland • Portugal • Puerto Rico • Romania • Russia • Saudi Arabia • Scotland • Singapore • Slovakia • Slovenia • South Africa • Spain • Sweden • Switzerland • Taiwan • Thailand • Turkey • Ukraine • United Kingdom • United States • Venezuela • Vietnam • Zimbabwe Copyright 2004 Cisco Systems, Inc. All rights reserved. CCIP, CCSP, the Cisco Powered Network mark, Cisco Unity, Follow Me Browsing, FormShare, and StackWise are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, and iQuick Study are service marks of Cisco Systems, Inc.; and Aironet, ASIST, BPX, Catalyst, CCDA, CCDP, CCIE, CCNA, CCNP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, the Cisco IOS logo, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Empowering the Internet Generation, Enterprise/Solver, EtherChannel, EtherSwitch, Fast Step, GigaStack, Internet Quotient, IOS, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, LightStream, Linksys, MGX, MICA, the Networkers logo, Networking Academy, Network Registrar, Packet, PIX, Post-Routing, Pre-Routing, RateMUX, Registrar, ScriptShare, SlideCast, SMARTnet, StrataView Plus, Stratm, SwitchProbe, TeleRouter, The Fastest Way to Increase Your Internet Quotient, TransPath, and VCO are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. All other trademarks mentioned in this document or Web site are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0402R) 204149.3_ETMG_JM_11.04 Printed in the USA © 2004 Cisco Systems, Inc. All rights reserved. Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com. Page 4 of 4
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