End Of Sale / Life Announcement For Cisco ICS 7750 Prod Notice09186a008032d553
User Manual: ICS-7750
Open the PDF directly: View PDF 
.
Page Count: 4
All contents are Copyright © 1992–2004 Cisco Systems, Inc. All rights reserved. Important Notices and Privacy Statement.
Page 1 of 4
PRODUCT BULLETIN NO. 2363
END-OF-SALE AND END-OF-LIFE ANNOUNCEMENT FOR THE
CISCO ICS 7750 INTEGRATED COMMUNICATION SYSTEM
Cisco Systems® announces more information about the end-of-sale and end-of-life process for the Cisco® ICS 7750 Integrated
Communication System. Previously announced on October 13, 2003, the last day to order the Cisco ICS 7750 was March 31,
2000. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center
(TAC) until March 31, 2009. Table 1 shows the milestones, definitions, and dates for the Cisco ICS 7750. Table 2 lists the
product part numbers affected by this announcement.
CISCO ICS 7750 SOFTWARE FEATURE RELEASE SUPPORT—IMPORTANT NOTICE
The Cisco ICS 7750 will support future Cisco CallManager 4.0(2)a, Cisco Unity™ 4.0.4, and Cisco IP Contact Center (IPCC) Express 3.5(2)SR1
releases as the last major feature releases on the Cisco ICS 7750. For certain Cisco CallManager 4.0.1 feature deployments, due to System Processing
Engine (SPE) 310 and Multiservice Route Processor (MRP) 300 series hardware limitations, external voice gateways will be required to configure
multiline priority and pre-emption (MLPP) and voice security support with the Cisco ICS 7750.
For more details about the Cisco ICS 7750 software release compatibility and plans, visit:
http://www.cisco.com/kobayashi/sw-center/telephony/ics-7750/ics-compatibility.shtml
CISCO ICS 7750 SOFTWARE AND HARDWARE UPGRADES FOR EXISTING CISCO ICS 7750 CUSTOMERS
Existing Cisco ICS 7750 customers will be able to purchase selected software and hardware upgrades to upgrade software application versions and to
add user capacity to installed Cisco voice applications. For instance, Cisco ICS 7750 customers that have a Cisco Unity messaging solution can now
add additional voice-mail boxes to existing Cisco ICS installations of Cisco Unity.
For more details about available upgrade options, visit:
http://www.cisco.com/en/US/products/hw/voiceapp/ps967/prod_bulletin0900aecd8018a38f.html
Table 1. End-of-Sale Milestones, Definitions, and Dates for the Cisco ICS 7750
Milestone
Definition
Date
End-of-Sale
Announcement Date
The date the document that announces the end of sale or end of life of a product is
distributed to the general public.
October 13, 2003
End-of-sale Date
The last date to order the product through Cisco point-of-sale mechanisms. The
product is no longer for sale after this date.
March 31, 2004
Last Shipment Date
The last-possible ship date that can be requested of Cisco and/or its contract
manufacturers. Actual ship date is dependent on lead time.
June 30, 2004
End of Software Maintenance
Releases Date
The last date that Cisco Engineering may release any final software maintenance
releases or bug fixes. After this date, Cisco Engineering will no longer develop,
repair, maintain, or test the product software.
March 31, 2005
© 2004 Cisco Systems, Inc. All rights reserved.
Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com.
Page 2 of 4
Milestone
Definition
Date
End of Routine Failure
Analysis Date
The last-possible date a routine failure analysis may be performed to determine the
cause of product failure or defect.
March 31, 2005
End of New Service
Attachment Date
For equipment and software that is not covered by a service-and-support contract,
this is the last date to order a new service-and-support contract or add the equipment
and/or software to an existing service-and-support contract.
March 31, 2005
End of Service Contract
Renewal Date
The last date to extend or renew a service contract for the product. The extension or
renewal period cannot extend beyond the last date of support.
December 31, 2006
for software and
December 31, 2008
for hardware
Last Date of Support
The last date to receive service and support for the product. After this date, all
support services for the product are unavailable, and the product becomes obsolete.
March 31, 2007 for
software and March
31, 2009 for hardware
Table 2. Product Part Numbers Affected by This Announcement
End-of-Sale Product Part Number
Product Description
Hardware and Components
ICS-7750
Cisco ICS 7750 base system
ICS-7750-xxx
All Cisco ICS 7750 voice packages including ICS-7750-M1V/BV/TV/EV/AV/DV as well as the ICS-
7750-BASE and ICS-7750-INTL
MRPxxx
All Multiservice Route Processor (MRP) 200 and 300 series cards including MRP200, ASI81, ASI160,
MRP300, MRP3-8FXOM1, MRP3-8FXS and MRP3-16FXS
MOD7700xxx
VPN hardware module for the MRP cards
MEM7700-xxx
Flash SIMM expansion memory options for MRP cards
MEM-MRP-xxx
DRAM expansion memory options for MRP cards
SPExxx
All System Processing Engine (SPE) 200 and 310 cards
MEM-SPE-xxx
All DRAM memory expansion options for SPE cards
SSPxxx
All System Switch Processor cards
SAPxxx
All System Alarm Processor cards
PWR-xxx-7750
All power supply options for the Cisco ICS 7750 chassis
CD-ROM-xxx
All CD-ROM drives for Cisco ICS 7750
DOCS-xxx-7750
All Cisco ICS 7750 documentation including CD-ROM and paper copies
© 2004 Cisco Systems, Inc. All rights reserved.
Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com.
Page 3 of 4
End-of-Sale Product Part Number
Product Description
System Software and Applications
SW-S77xxx
All Cisco ICS System Software products for the ICS 7750
SW-CCM-xxx-ICSxxx
All Cisco CallManager software products for the Cisco ICS 7750
ICSUNITYxxx, ICSVxxx,
ICSUxxx
All Cisco Unity Voice Mail and Cisco Unity Unified Messaging products, bundles and software upgrades
for the Cisco ICS 7750
SW-xxxICDxxx-ICS, SW-
xxxIVRxxx-ICS, BUN-SPE-
xxxICDxxx, BUN-SPE-xxxIVRxxx
All Cisco IPCC Express and IP IVR products and bundles for the Cisco ICS 7750
The recommended replacements for the Cisco ICS 7750 voice application products are the new Mid-Market IP Communications Server Bundles for
the Cisco CallManager and Cisco Unity Voice Messaging support plus the use of external Cisco IOS® Software voice gateways for a functionally
equivalent IP telephony solution. The Cisco IPCC and IP interactive-voice-response (IVR) application support can also be delivered using the current
Cisco 7800 Series Media Convergence Server application server configurations available today. The Cisco ICS 7750 Multiservice Route Processor
(MRP) recommended replacements will be the Cisco 1760-V for the voice gateways configured with the appropriate analog or digital VIC or VWIC
cards. However, all Cisco IOS Software-based multiservice routers and gateways, including the Cisco 1700, 2600, and 3700 series routers, will also
work.
Table 3 provides relevant information for migrating from the Cisco ICS 7750 to the new Mid-Market IP Communications Server Bundles.
Table 3. Product Comparisons
Feature Category
Cisco ICS 7750
Cisco Standalone Products
Callmanager Application
and Hardware Platform for
the Midmarket
ICS 7750 Base system and ICS 7750 Voice Packages
Mid-Mkt-IPC-A/B/C product bundles that include
both the MCS server, CallManager and Cisco Unity
Voice Messaging products
ICS Cisco Unity Voice
Messaging and Unified
Messaging Applications and
Platforms for the Midmarket
ICS 7750 Voice Mail and Unified Messaging
applications
MCS-78xx for Cisco Unity Voice Mail and Cisco
Unity Unified Messaging
IPCC Express and IP IVR
Application and Platforms
for the Midmarket
ICS 7750 IPCC Express (and co-resident with Cisco
CallManager) and IP IVR applications
MCS-78xx with CallManager (and CRS co-resident
configurations)
Windows Server Cards
for the ICS 7750
System Processing Engine 310 cards
MCS-7815 and MCS-7825
Multiservice Voice Gateway
And Router Cards for High-
Density Analog FXO and
FXS Configurations
MRP 300 series cards including the MRP300, MRP3-
8FXOM1, MRP3-8FXS and MRP3-16FXS
Cisco 1760-V and VIC2-4FXO, VIC-4FXS/DID; or
equivalent Cisco 2600/3700 router configurations
© 2004 Cisco Systems, Inc. All rights reserved.
Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com.
Page 4 of 4
Corporate Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 526-4100
European Headquarters
Cisco Systems International BV
Haarlerbergpark
Haarlerbergweg 13-19
1101 CH Amsterdam
The Netherlands
www-europe.cisco.com
Tel: 31 0 20 357 1000
Fax: 31 0 20 357 1100
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
www.cisco.com
Tel: 408 526-7660
Fax: 408 527-0883
Asia Pacific Headquarters
Cisco Systems, Inc.
168 Robinson Road
#28-01 Capital Tower
Singapore 068912
www.cisco.com
Tel: +65 6317 7777
Fax: +65 6317 7799
Cisco Systems has more than 200 offices in the following countries and regions. Addresses, phone numbers, and fax numbers are listed on
the Cisco Web site at www.cisco.com/go/offices.
Argentina • Australia • Austria • Belgium • Brazil • Bulgaria • Canada • Chile • China PRC • Colombia • Costa Rica • Croatia • Cyprus Czech Republic •
Denmark • Dubai, UAE • Finland • France • Germany • Greece • Hong Kong SAR • Hungary • India • Indonesia • Ireland • Israel • Italy • Japan • Korea •
Luxembourg • Malaysia • Mexico • The Netherlands • New Zealand • Norway • Peru • Philippines • Poland • Portugal • Puerto Rico • Romania • Russia •
Saudi Arabia • Scotland • Singapore • Slovakia • Slovenia • South Africa • Spain • Sweden • Switzerland • Taiwan • Thailand • Turkey • Ukraine • United
Kingdom • United States • Venezuela • Vietnam • Zimbabwe
Copyright 2004 Cisco Systems, Inc. All rights reserved. CCIP, CCSP, the Cisco Powered Network mark, Cisco Unity, Follow Me Browsing, FormShare, and StackWise are
trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, and iQuick Study are service marks of Cisco Systems, Inc.; and Aironet, ASIST, BPX, Catalyst,
CCDA, CCDP, CCIE, CCNA, CCNP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, the Cisco IOS logo, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco
Systems logo, Empowering the Internet Generation, Enterprise/Solver, EtherChannel, EtherSwitch, Fast Step, GigaStack, Internet Quotient, IOS, IP/TV, iQ Expertise, the iQ logo, iQ Net
Readiness Scorecard, LightStream, Linksys, MGX, MICA, the Networkers logo, Networking Academy, Network Registrar, Packet, PIX, Post-Routing, Pre-Routing, RateMUX,
Registrar, ScriptShare, SlideCast, SMARTnet, StrataView Plus, Stratm, SwitchProbe, TeleRouter, The Fastest Way to Increase Your Internet Quotient, TransPath, and VCO are
registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.
All other trademarks mentioned in this document or Web site are the property of their respective owners. The use of the word partner does not imply a partnership relationship between
Cisco and any other company. (0402R) 204149.3_ETMG_JM_11.04
Printed in the USA
Customers can use the Cisco Technology Migration Plan (TMP) to trade in products and receive credit toward the purchase of new Cisco equipment.
For more information about Cisco TMP, visit: http://www.cisco.com/go/tradein/. The Cisco TMP application requires all users to have a Cisco.com
user ID.
For existing backlog Cisco ICS 7750 orders, please contact your Cisco account manager and/or Cisco Channel Partner for current status and
migration options.
ADDITIONAL INFORMATION
For more information about Cisco products, promotions and migrations, please contact your Cisco account manager and/or Cisco Channel Partner.
For more information about the Cisco End-of-Life Policy, go to:
http://www.cisco.com/en/US/products/prod_end_of_life.html
To subscribe to receive end-of-life/end-of-sale information, go to:
http://www.cisco.com/cgi-bin/Support/FieldNoticeTool/field-notice
