Pump NCSE Manual
User Manual:
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Page Count: 12
- Installation, Operation, and Maintenance Manual
- 1 Introduction and Safety
- 2 Transportation and Storage
- 3 Product Description
- 4 Installation
- 5 Commissioning, Startup, Operation, and Shutdown
- 6 Maintenance
- 7 Troubleshooting
- 7.1 Troubleshooting for users
- 7.2 The main switch is on, but the electric pump does not start
- 7.3 The electric pump starts, but the thermal protector trips or the fuses blow immediately after
- 7.4 The electric pump starts, but the thermal protector trips or the fuses blow a short time after
- 7.5 The electric pump starts, but the thermal protector trips a varying time after
- 7.6 The electric pump starts, but the system's general protection is activated
- 7.7 The electric pump starts, but the system's residual current device (RCD) is activated
- 7.8 The pump runs but delivers too little or no liquid
- 7.9 The electric pump stops, and then rotates in the wrong direction
- 7.10 The pump starts up too frequently
- 7.11 The pump vibrates and generates too much noise
NSCE
NSCS
NSC2
Applicare qui il codice a barre
Apply the adhesive bar code nameplate here
it Manuale di installazione, uso e
manutenzione.............................................. 2
pl Podręcznik instalacji, eksploatacji i
konserwacji..............................................162
en Installation, Operation, and Maintenance
Manual.......................................................13
cs Návod k instalaci, provozu a údržbě........173
fr Manuel d'installation, d'utilisation et
d'entretien..................................................23
sk Návod na inštaláciu, obsluhu a údržbu....184
de Montage-, Betriebs- und Wartungshandbuch
...................................................................34
hu Beszerelési, működtetési és karbantartási
útmutató...................................................194
es Manual de instalación, funcionamiento y
mantenimiento........................................... 46
ro Manual de instalare, exploatare şi întreţinere
.................................................................205
pt Manual de Instalação, Operação e
Manutenção...............................................57
bg Ръководство за Инсталиране,
Експлоатация и Обслужване................ 216
nl Handleiding voor installatie, bediening en
onderhoud................................................. 68
sl Navodila za vgradnjo, delovanje in
vzdrževanje............................................. 228
da Installations-, betjenings- og
vedligeholdelseshåndbog ......................... 80
hr Priručnik za instaliranje, rad i održavanje
.................................................................238
no Installasjons-, drifts- og
vedlikeholdshåndbok................................. 90
sr Priručnik za instaliranje, rad i održavanje
.................................................................249
sv Installations-, drift- och underhållsmanual
.................................................................100
el Εγχειρίδιο εγκατάστασης, λειτουργίας και
συντήρησης............................................. 259
fi Asennus-, käyttö- ja huolto-opas............. 110 tr Kurulum, Çalıştırma ve Bakım Kılavuzu.. 271
is Handbók um uppsetningu, rekstur og
viðhald..................................................... 121
ru Руководство по установке, эксплуатации
и техническому обслуживанию.............281
et Paigaldamise, kasutamise ja hooldamise
juhend......................................................130
uk Посібник зі встановлення, експлуатації та
технічного обслуговування ................... 293
lv Uzstādīšanas, ekspluatācijas un tehniskās
apkopes rokasgrāmata............................ 140
ar ............................ 305
lt Montavimo, eksploatavimo ir techninės
priežiūros vadovas...................................151
cod. 001080072 rev. C ed. 03/2016
Causa Soluzione
I cuscinetti del
motore sono
usurati.
Rivolgersi al rappresentante di
vendita e assistenza di zona.
Presenza di
corpi estranei Rivolgersi al rappresentante di
vendita e assistenza di zona.
Causa Soluzione
all’interno della
pompa.
Il girante stri-
scia contro l'a-
nello di usura
Rivolgersi al rappresentante di
vendita e assistenza di zona.
Per ogni situazione non contemplata, fare riferimen-
to al rappresentante di vendita e assistenza di zona.
1 Introduction and Safety
1.1 Introduction
Purpose of this manual
The purpose of this manual is to provide necessary
information for:
• Installation
• Operation
• Maintenance
CAUTION:
Read this manual carefully before instal-
ling and using the product. Improper use
of the product can cause personal injury
and damage to property, and may void
the warranty.
NOTICE:
Save this manual for future reference, and keep it
readily available at the location of the unit.
1.1.1 Inexperienced users
WARNING:
This product is intended to be operated
by qualified personnel only.
Be aware of the following precautions:
•This product is not to be used by anyone with
physical or mental disabilities, or anyone without
the relevant experience and knowledge, unless
they have received instructions on using the
equipment and on the associated risks or are su-
pervised by a responsible person.
• Children must be supervised to ensure that they
do not play on or around the product.
1.2 Safety terminology and symbols
About safety messages
It is extremely important that you read, understand,
and follow the safety messages and regulations
carefully before handling the product. They are pub-
lished to help prevent these hazards:
• Personal accidents and health problems
• Damage to the product and its surroundings
• Product malfunction
Hazard levels
Hazard level Indication
DANGER:
A hazardous situation
which, if not avoided, will
result in death or serious
injury
WARNING:
A hazardous situation
which, if not avoided,
could result in death or
serious injury
CAUTION:
A hazardous situation
which, if not avoided,
could result in minor or
moderate injury
NOTICE:
Notices are used when
there is a risk of equip-
ment damage or de-
creased performance,
but not personal injury.
Special symbols
Some hazard categories have specific symbols, as
shown in the following table.
Electrical hazard Magnetic fields hazard
Electrical
Hazard:
CAUTION:
Hot surface hazard
Hot surface hazards are indicated by a specific sym-
bol that replaces the typical hazard level symbols:
CAUTION:
Description of user and installer symbols
Specific information for personnel in
charge of installing the product in the
system (plumbing and/or electrical as-
pects) or in charge of maintenance.
Specific information for users of the
product.
Instructions
The instructions and warnings that are provided in
this manual concern the standard version, as descri-
en - Original instructions
13
bed in the sales document. Special version pumps
may be supplied with supplementary instruction leaf-
lets. Refer to sales contract for any modifications or
special version characteristics. For instructions, sit-
uations, or events that is not considered in this man-
ual or the sales document, contact the nearest Serv-
ice Center.
1.3 Disposal of packaging and product
Observe the local regulations and codes in force re-
garding sorted waste disposal.
1.4 Warranty
For information about warranty, see the sales con-
tract.
1.5 Spare parts
WARNING:
Only use original spare parts to replace
any worn or faulty components. The use
of unsuitable spare parts may cause
malfunctions, damage, and injuries as
well as void the guarantee.
CAUTION:
Always specify the exact product type
and part number when requesting techni-
cal information or spare parts from the
Sales and Service Department.
For more information about the product’s spare
parts, visit sales network’s website.
1.6 DECLARATIONS OF CONFORMITY
1.6.1 EC Declaration of Conformity
(Original)
Xylem Service Italia S.r.l., with headquarters in Via
Vittorio Lombardi 14 - 36075 Montecchio Maggiore
VI - Italy, hereby declares that the product:
Electric pump unit (see label on first page)
fulfills the relevant provisions of the following Euro-
pean directives:
• Machinery 2006/42/EC (ANNEX II - natural or le-
gal person authorised to compile the technical
file: Xylem Service Italia S.r.l.)
• Eco-design 2009/125/EC, Regulation (EC) No
640/2009 & Regulation (EU) No 4/2014 (Motor 3
~, 50 Hz, PN ≥ 0,75 kW) if IE2 or IE3 marked,
Regulation (EU) No 547/2012 (Water pump) if
MEI marked
and the following technical standards
• EN ISO 12100:2010, EN 809:1998+A1:2009,
EN 60204-1:2006+A1:2009
• EN 60034-30:2009, EN 60034-30-1:2014
Montecchio Maggiore, 11.03.2016
Amedeo Valente
(Director of Engineering and
R&D)
rev.01
1.6.2 EU Declaration of Conformity (No
EMCD01)
1. Apparatus model/Product:
see label on first page
2. Name and address of the manufacturer:
Xylem Service Italia S.r.l.
Via Vittorio Lombardi 14
36075 Montecchio Maggiore VI
Italy
3. This declaration of conformity is issued under
the sole responsibility of the manufacturer.
4. Object of the declaration:
electric pump
5. The object of the declaration described above is
in conformity with the relevant Union harmoni-
sation legislation:
Directive 2014/30/EU of 26 February 2014
(electromagnetic compatibility)
6. References to the relevant harmonised stand-
ards used or references to the other technical
specifications, in relation to which conformity is
declared:
EN 61000-6-1:2007, EN 61000-6-3:2007
+A1:2011
7. Notified body: -
8. Additional information: -
Signed for and on behalf of:
Xylem Service Italia S.r.l.
Montecchio Maggiore, 11.03.2016
Amedeo Valente
(Director of Engineering and
R&D)
rev.01
Lowara is a trademark of Xylem Inc. or one of its
subsidiaries.
2 Transportation and Storage
2.1 Inspect the delivery
1. Check the outside of the package for evident
signs of damage.
2. Notify our distributor within eight days of the de-
livery date, if the product bears visible signs of
damage.
Unpack the unit
1. Follow applicable step:
– If the unit is packed in a carton, then remove
the staples and open the carton.
– If the unit is packed in a wooden crate, then
open the cover while paying attention to the
nails and straps.
2. Remove the securing screws or the straps from
the wooden base.
2.1.1 Inspect the unit
1. Remove packing materials from the product.
Dispose of all packing materials in accordance
with local regulations.
2. Inspect the product to determine if any parts
have been damaged or are missing.
en - Original instructions
14
3. If applicable, unfasten the product by removing
any screws, bolts, or straps.
For your personal safety, be careful when you
handle nails and straps.
4. Contact the local sales representative if there is
any issue.
2.2 Transportation guidelines
Precautions
WARNING:
•Observe accident prevention regula-
tions in force.
• Crush hazard. The unit and the com-
ponents can be heavy. Use proper
lifting methods and wear steel-toed
shoes at all times.
Check the gross weight that is indicated on the
package in order to select proper lifting equipment.
Position and fastening
The pump or pump unit can be transported only hori-
zontally. Make sure that the pump or pump unit is
securely fastened during transportation and cannot
roll or fall over.
WARNING:
Do not use eyebolts screwed on the mo-
tor for handling the whole electric pump
unit.
Do not use the shaft end of the pump or
of the motor to handle the pump, the mo-
tor or the unit.
• Eyebolts screwed onto the motor may be exclu-
sively used to handle the individual motor or, in
case of a not balanced distribution of weights, to
partially lift the unit vertically starting from a hori-
zontal displacement.
Pump unit must always be fixed and transported as
shown in Figure 5 (page 333), and the pump with-
out motor must be fixed and transported as shown in
Figure 6 (page 333).
In this last case remove coupling guards from drive
lantern and cross the lifting ropes/bands.
2.3 Storage guidelines
Storage location
The product must be stored in a covered and dry lo-
cation free from heat, dirt, and vibrations.
NOTICE:
Protect the product against humidity, heat sources,
and mechanical damage.
NOTICE:
Do not place heavy weights on the packed product.
2.3.1 Long-term storage
If the unit is stored for more than 6 months, these re-
quirements apply:
• Store in a covered and dry location.
•Store the unit free from heat, dirt, and vibrations.
• Rotate the shaft by hand several times at least
every three months.
For questions about possible long-term storage
treatment services, please contact your local sales
and service representative.
Ambient temperature
The product must be stored at an ambient tempera-
ture from -5°C to +40°C (23°F to 104°F).
3 Product Description
3.1 Pump design
The pump is a horizontal pump with volute casing
close coupled to standard electric motors.
The pump can be used for handling:
• Cold or warm water
• Clean liquids
• Liquids which are not chemically and mechani-
cally aggressive to the pump materials.
Intended use
The pump is suitable for:
• Water supply and water treatment
• Cooling and hot water supply in industries and
building services
• Irrigation and sprinkler systems
• Heating systems
Additional uses for optional material:
• District heating
• General industry
Improper use
WARNING:
Improper use of the pump may create
dangerous conditions and cause person-
al injury and damage to property.
An improper use of the product leads to the loss of
the warranty.
Examples of improper use:
• Liquids not compatible with the pump construc-
tion materials
• Hazardous liquids (such as toxic, explosive, flam-
mable, or corrosive liquids)
• Potable liquids other than water (for example,
wine or milk)
Examples of improper installation:
• Hazardous locations (such as explosive, or cor-
rosive atmospheres).
• Location where the air temperature is very high
or there is poor ventilation.
• Outdoor installations where there is no protection
against rain or freezing temperatures.
DANGER:
Do not use this pump to handle flamma-
ble and/or explosive liquids.
NOTICE:
en - Original instructions
15
• Do not use this pump to handle liquids containing
abrasive, solid, or fibrous substances.
•Do not use the pump for flow rates beyond the
specified flow rates on the data plate.
Special applications
Contact the local sales and service representative in
the following cases:
•If the density and/or viscosity value of the pump-
ed liquid exceeds the value of water, such as wa-
ter with glycol; as it may require a more powerful
motor.
• If the pumped liquid is chemically treated (for ex-
ample softened, deionized, demineralized etc.).
• Any situation that is different from the ones that is
described and relate to the nature of the liquid.
3.2 Pump denomination
See Figure 2 (page 318) for an explanation of the
denomination code for the pump and one example.
3.3 Nameplate
The nameplate is a metal label that is located on the
pump body or on drive lantern depending on model.
The name plate lists key product specifications. For
more information, see Figure 1 (page 313)
The nameplate provides information regarding the
impeller and casing material, the mechanical seal
and their materials. For more information, see Figure
3 (page 328).
IMQ or TUV or IRAM or other marks (for electric
pump only)
Unless otherwise specified, for products with a mark
of electrical-related safety approval, the approval re-
fers exclusively to the electrical pump.
3.4 Pump description
• Connection dimensions according EN 733 (mod-
els 32-125…-200; 40-125…-250; 50-125…-250;
65-125…-315;80-160…-315; 100-200…-400;
125-250…-400; 150-315…-400).
• Volute casing pump with back pull out power
end.
3.5 Material
The metallic parts of the pump that come in contact
with water are made of the following:
Material code Material cas-
ing / impeller Standard/
Optional
CC Cast iron/Cast
iron Standard
CB Cast iron/
Bronze Standard
CS Cast iron/
Stainless steel
Standard
CN Cast iron/
Stainless steel
Standard
DC Ductil iron /
Cast iron Standard
DB Ductil iron /
Bronze Standard
Material code Material cas-
ing / impeller Standard/
Optional
DN Ductil iron /
Stainless steel Standard
NN Stainless steel /
Stainless steel
Standard
RR Duplex/Duplex Opzional
3.6 Mechanical seal
Unbalanced single mechanical seal acc. EN 12756,
version K.
3.7 Application limits
Maximum working pressure
Figure 4 (page 332) shows the maximum working
pressure depending on the pump model and the
temperature of the pumped liquid.
P1max + Pmax≤ PN
P1max Maximum inlet pressure
Pmax Maximum pressure generated by the pump
PN Maximum operating pressure
Liquid temperature intervals
Figure 4 (page 332) shows the working temperature
ranges.
For special requirements, contact the Sales and
Service Department.
Maximum number of starts per hour
kW 0.25
-
3.00
4.00
-
7.50
11
-
15
18.5
22
30
-
37
45
-
75
90
-
160
Starts
per
hour
60 40 30 24 16 8 4
Noise level
For the sound pressure levels of pump equipped
with standard supplied motor, see Table 7 (page
333).
4 Installation
Precautions
WARNING:
•Observe accident prevention regula-
tions in force.
• Use suitable equipment and protec-
tion.
• Always refer to the local and/or na-
tional regulations, legislation, and co-
des in force regarding the selection of
the installation site, plumbing, and
power connections.
Electrical Hazard:
•Make sure that all connections are
performed by qualified installation
en - Original instructions
16
technicians and in compliance with
the regulations in force.
•Before starting work on the unit,
make sure that the unit and the con-
trol panel are isolated from the power
supply and cannot be energized. This
applies to the control circuit as well.
Grounding (earthing)
Electrical Hazard:
•Always connect the external protec-
tion conductor to ground (earth) ter-
minal before making other electrical
connections.
• You must ground (earth) all electrical
equipment. This applies to the pump
equipment, the driver, and any moni-
toring equipment. Test the ground
(earth) lead to verify that it is connect-
ed correctly.
• If the motor cable is jerked loose by
mistake, the ground (earth) conductor
should be the last conductor to come
loose from its terminal. Make sure
that the ground (earth) conductor is
longer than the phase conductors.
This applies to both ends of the motor
cable.
• Add additional protection against le-
thal shock. Install a high-sensitivity
differential switch (30 mA) [residual
current device RCD].
4.1 Facility requirements
4.1.1 Pump location
DANGER:
Do not use this unit in environments that
may contain flammable/explosive or
chemically aggressive gases or powders.
Guidelines
Observe the following guidelines regarding the loca-
tion of the product:
•Make sure that no obstructions hinder the normal
flow of the cooling air that is delivered by the mo-
tor fan.
• Make sure that the installation area is protected
from any fluid leaks, or flooding.
• If possible, place the pump slightly higher than
the floor level.
• The ambient temperature must be between 0°C
(+32°F) and +40°C (+104°F).
• The relative humidity of the ambient air must be
less than 50% at +40°C (+104°F).
• Contact the Sales and Service Department if:
– The relative air humidity conditions exceed
the guidelines.
– The room temperature exceeds +40°C
(+104°F).
– The unit is located more than 1000 m
(3000 ft) above the sea level. The motor per-
formance may need to be de-rated or re-
placed with a more powerful motor.
For information about which value to de-rate the mo-
tor with, see Table 8 (page 337).
Pump positions and clearance
Provide adequate light and clearance around the
pump. Make sure that it is easily accessible for in-
stallation and maintenance operations.
Installation above liquid source (suction lift)
The theoretical maximum suction height of any
pump is 10.33m. In practice, the following affect the
suction capacity of the pump:
• Temperature of the liquid
• Elevation above the sea level (in an open sys-
tem)
• System pressure (in a closed system)
• Resistance of the pipes
• Own intrinsic flow resistance of the pump
• Height differences
The following equation is used to calculate the maxi-
mum height above the liquid level which the pump
can be installed:
(pb*10.2 - Z) ≥ NPSH + Hf + Hv + 0.5
pbBarometric pressure in bar (in closed sys-
tem is system pressure)
NPSH Value in meter of the pump intrinsic flow re-
sistance
HfTotal losses in meters caused by passage of
liquid in the suction pipe of the pump
HvSteam pressure in meters that correspond
to the temperature of the liquid T °C
0.5 Recommended safety margin (m)
Z Maximum height at which the pump can be
installed (m)
(pb*10.2 - Z) must always be a positive number.
For more information, see Figure 9 (page 337).
NOTICE:
Do not exceed the pumps suction capacity as this
could cause cavitation and damage the pump.
4.1.2 Piping requirements
Precautions
WARNING:
• Use pipes suited to the maximum
working pressure of the pump. Fail-
ure to do so can cause the system to
rupture, with the risk of injury.
• Make sure that all connections are
performed by qualified installation
technicians and in compliance with
the regulations in force.
NOTICE:
Observe all regulations issued by authorities having
jurisdiction and by companies managing the public
water supplies if the pump is connected to a public
water system. If required, install appropriate back-
flow-prevention device on the suction side.
Piping checklist
Check that the following requirements are met:
en - Original instructions
17
• All piping is independently supported, piping
must not place a burden on the unit.
•Flexible pipes or unions are used, in order to
avoid transmission of pump vibrations to the
pipes and vice versa.
• Use wide bends, avoid using elbows which
cause excessive flow resistance.
• The suction piping is perfectly sealed and air-
tight.
• If the pump is used in an open circuit, then the di-
ameter of the suction pipe is suited to the instal-
lation conditions. The suction pipe must not be
smaller than the diameter of the suction port.
• If the suction piping must be larger than the suc-
tion side of the pump, then an eccentric pipe re-
ducer is installed.
• If the pump is placed above liquid level, a foot
valve is installed at the end of the suction piping.
• The foot valve is fully immersed into the liquid so
that air cannot enter through the suction vortex,
when the liquid is at the minimum level and the
pump is installed above the liquid source.
• Appropriately sized on-off valves are installed on
the suction piping and on the delivery piping
(downstream to the check valve) for regulation of
the pump capacity, for pump inspection, and for
maintenance.
• Appropriately sized on-off valve is installed on
the delivery piping (downstream to the check
valve) for regulation of the pump capacity, for
pump inspection, and for maintenance.
• In order to prevent back flow into the pump when
pump is turned off a check valve is installed on
the delivery piping.
WARNING:
Do not use the on-off valve on the dis-
charge side in the closed position in or-
der to throttle the pump for more than a
few seconds. If the pump must operate
with the discharge side closed for more
than a few seconds, a bypass circuit
must be installed to prevent overheating
of the liquid inside the pump.
For illustrations that show the piping requirements,
see Figure 10 (page 338) and Figure 11 (page
338).
4.2 Electrical requirements
• The local regulations in force overrule these
specified requirements.
• In the case of fire fighting systems (hydrants
and/or sprinklers), check the local regulations in
force.
Electrical connection checklist
Check that the following requirements are met:
• The electrical leads are protected from high tem-
perature, vibrations, and collisions.
• The power supply line is provided with:
– A short-circuit protection device
– A mains isolator switch with a contact gap of
at least 3 mm
The electrical control panel checklist
NOTICE:
The control panel must match the ratings of the elec-
tric pump. Improper combinations could fail to guar-
antee the protection of the motor.
Check that the following requirements are met:
•The control panel must protect the motor against
overload and short-circuit.
• Install the correct overload protection (thermal re-
lay or motor protector).
Pump Type Protection
Single phase standard
electric pump ≤ 2.2 kW – Built-in automatic
reset thermal-am-
perometric protec-
tion (motor protec-
tor)
– Short circuit protec-
tion (must be sup-
plied by the instal-
ler)3
Three phase electric
pump4– Thermal protection
(must be supplied
by the installer)
– Short circuit protec-
tion (must be sup-
plied by the instal-
ler)
• The control panel must be equipped with a dry-
running protection system to which a pressure
switch, float switch, probes, or other suitable de-
vice is connected.
•The following devices are recommended for use
on the suction side of the pump:
– When the liquid is pumped from a water sys-
tem, use a pressure switch.
– When the liquid is pumped from a storage
tank or reservoir, use a float switch or probes.
• When thermal relays are used, relays that are
sensitive to phase failure are recommended.
The motor checklist
WARNING:
• Read the operating instructions in or-
der to ensure whether a protection
device is provided if another motor
other than the standard is used.
• If the motor is equipped with automat-
ic thermal protectors, be aware of the
risk of unexpected starts in connec-
tion to overload. Do not use such mo-
tors for fire-fighting applications.
NOTICE:
• Only use dynamically balanced motors with a
half-sized key in the shaft extension (IEC
60034-14) and with normal vibration rate (N).
• The mains voltage and frequency must agree
with the specifications on the data plate.
In general, motors can operate under the following
mains voltage tolerances:
3fuses aM (motor starting), or magneto-thermal switch with curve C and Icn ≥ 4,5 kA or other equivalent device.
4Overload thermal relay with trip class 10A + fuses aM (motor starting) or motor protection magneto-thermal switch with
starting class 10A.
en - Original instructions
18
Frequency Hz Phase ~ UN [V] ± %
50 1 220 – 240 ± 6
3 230/400 ± 10
400/690 ± 10
60 1 220 – 230 ± 6
3 220/380 ± 5
380/660 ± 10
Use cable according to rules with 3 leads (2+earth/
ground) for single phase versions and with 4 leads
(3+earth/ground) for three phase version.
4.3 Install the pump
4.3.1 Mechanical installation
Check the following before installation:
• Use a concrete of compressive strength class
C12/15 which meets the requirements of expo-
sure class XC1 to EN 206-1.
• The mounting surface must have set and must
be completely horizontal and even.
• Observe the weights indicated.
Install the pump set
For examples of horizontal and vertical installations,
see Figure 12 (page 340).
Check that the foundation has been prepared in ac-
cordance with the dimensions given in the outline
drawing/general arrangement drawing.
Type Motor Size Number of
Poles Type of
Fastening
A Up to 132 2– and 4–
pole Mount on
ground us-
ing the vol-
ute casing
feet.
B From 160
to 200 2–pole Mount on
ground us-
ing the
pump and
motor feet.
Shims are
required
under the
pump and
motor feet.
From 160
to 280 4–pole
C 250 2–pole Mount on
ground us-
ing the
pump and
motor feet.
Shims are
required
under the
pump and
motor feet.
D Up to 132 2– and 4–
pole Mount on
ground us-
ing the vol-
ute casing
feet.
Type Motor Size Number of
Poles Type of
Fastening
E From 160
to 280 2– and 4–
pole Mount on
ground us-
ing the mo-
tor feet
1. Position the pump set on the foundation and
level it with the help of a spirit level that is
placed on the discharge port.
The permissible deviation is 0.2 mm/m.
2. Remove the plugs covering the ports.
3. Align the pump and piping flanges on both sides
of the pump. Check the alignment of the bolts.
4. Fasten the piping with bolts to the pump. Do not
force the piping into place.
5. Use shims for height compensation, if necessa-
ry.
6. Tighten the foundation bolts evenly and firmly.
Note:
• If the transmission of vibrations can be disturb-
ing, provide vibration-damping supports between
the pump and the foundation.
4.3.2 Piping checklist
Check that the following are adhered to:
• The suction lift line has been laid with a rising
slope, at positive suction head line with a down-
ward slope towards the pump.
• The nominal diameters of the pipelines are at
least equal to the nominal diameters of the pump
ports.
• The pipelines have been anchored in close prox-
imity to the pump and connected without trans-
mitting any stresses or strains.
CAUTION:
Welding beads, scale and other impuri-
ties in the piping damage the pump.
• Free the piping from any impurities.
•If necessary, install a filter.
4.3.3 Electrical installation
1. Remove the screws of the terminal box cover.
2. Connect and fasten the power cables according
to the applicable wiring diagram.
For wiring diagrams, see Figure 13 (page 341).
The diagrams are also available on the back of
the terminal box cover.
a) Connect the ground (earth) lead.
Make sure that the ground (earth) lead is longer
than the phase leads.
b) Connect the phase leads.
3. Mount the terminal box cover.
NOTICE:
en - Original instructions
19
Tighten the cable glands carefully to ensure pro-
tection against cable slipping and humidity en-
tering the terminal box.
4. If the motor is not equipped with automatic reset
thermal protection, then adjust the overload pro-
tection according to the list below.
– If the motor is used with full load, then set
the value to the nominal current value of
electric pump (data plate)
– If the motor is used with partial load, then set
the value to the operating current (for exam-
ple measured with a current pincer).
– If the pump has a star-delta starting system,
then adjust the thermal relay to 58% of the
nominal current or operating current (only for
three-phase motors).
5 Commissioning, Startup,
Operation, and Shutdown
Precautions
WARNING:
•Make sure that the drained liquid
does not cause damage or injuries.
• The motor protectors can cause the
motor to restart unexpectedly. This
could result in serious injury.
• Never operate the pump without the
coupling guard correctly installed.
CAUTION:
•The outer surfaces of the pump and
motor can exceed 40ºC (104ºF) dur-
ing operation. Do not touch with any
part of the body without protective
gear.
• Do not put any combustible material
near the pump.
NOTICE:
•Never operate the pump below the minimum rat-
ed flow, when dry, or without prime.
• Never operate the pump with the delivery ON-
OFF valve closed for longer than a few seconds.
• Never operate the pump with the suction ON-
OFF valve closed.
• Do not expose an idle pump to freezing condi-
tions. Drain all liquid that is inside the pump. Fail-
ure to do so can cause liquid to freeze and dam-
age the pump.
• The sum of the pressure on the suction side
(mains, gravity tank) and the maximum pressure
that is delivered by the pump must not exceed
the maximum working pressure that is allowed
(nominal pressure PN) for the pump.
• Do not use the pump if cavitation occurs. Cavita-
tion can damage the internal components.
5.1 Fill the pump
For information about additional pump connections,
see Figure 14 (page 341).
Installations with liquid level above the pump
(suction head)
For an illustration that shows where pump plugs are,
see Figure 15 (page 343).
1. Close the on-off valve located downstream from
the pump.
2. Remove the fill (3) or gauge plug (1) and open
the on/off valve upstream until the water flows
out of the hole.
a) Close the fill (3) or gauge plug (1).
Installations with liquid level below the pump
(suction lift)
For an illustration that shows where pump plugs are,
see Figure 16 (page 345).
1. All pipe system empty:
a) Open the on-off valve located upstream from
the pump.
b) Remove the fill plug (3) and the gauge plug (1).
Use a funnel to fill the pump through the fill hole
until the water flows out of this hole.
c) Tighten the fill plug (3) and the gauge plug (1).
2. Filled discharge pipe system:
a) Open the on-off valve located upstream from
the pump and open the on-off valve down-
stream.
b) Remove the gauge plug (1) until water flows out
of this hole.
c) Tighten the gauge plug (1).
5.2 Check the rotation direction (three-
phase motor)
Follow this procedure before start-up.
1. Locate the arrows on the adaptor or the motor
fan cover to determine the correct rotation direc-
tion.
2. Start the motor.
3. Quickly check the direction of rotation through
the coupling guard or through the motor fan
cover.
4. Stop the motor.
5. If the rotation direction is incorrect, then do as
follows:
a) Disconnect the power supply.
b) In the terminal board of the motor or in the elec-
tric control panel, exchange the position of two
of the three wires of the supply cable.
For the wiring diagrams, see Figure 13 (page
341).
c) Check the direction of rotation again.
5.3 Start the pump
The responsibility for checking the correct flow and
the temperature of the pumped liquid rests with the
installer or owner.
Before starting the pump, make sure that:
• The pump is correctly connected to the power
supply.
• The pump is correctly filled according to instruc-
tions in Fill the pump (chapter 5).
• The on-off valve located downstream from the
pump is closed.
en - Original instructions
20
1. Start the motor.
2. Gradually open the on-off valve on the dis-
charge side of the pump.
At the expected operating conditions, the pump
must run smoothly and quietly. If not, refer to
Troubleshooting (page 21).
6 Maintenance
Precautions
Electrical Hazard:
Disconnect and lock out electrical power
before installing or servicing the unit.
WARNING:
•Maintenance and service must be
performed by skilled and qualified
personnel only.
• Observe accident prevention regula-
tions in force.
• Use suitable equipment and protec-
tion.
• Make sure that the drained liquid
does not cause damage or injuries.
6.1 Service
If the user wishes to schedule regular maintenance
deadlines, they are dependent on the type of pump-
ed liquid and on the operating conditions of the
pump.
Contact the local sales and service representative
for any requests or information regarding routine
maintenance or service.
Extraordinary maintenance may be necessary to
clean the liquid end and/or replace worn parts.
Motor bearings
After approximately five years, the grease in the mo-
tor bearings is so aged that a replacement of the
bearings is recommended. The bearings must be re-
placed after 25000 operating hours or according to
the motor supplier maintenance instructions, which-
ever is shorter.
Motor with regreasable bearings
Follow motor supplier maintenance instructions.
6.2 Inspection checklist
Check for leakage of the mechanical seal. Replace
the mechanical seal if leakage is found.
6.3 Disassemble and replace the pump
parts
For more information about spare parts and assem-
bly and disassembly of the pump, contact the local
sales and service representative.
7 Troubleshooting
7.1 Troubleshooting for users
The main switch is on, but the electric pump
does not start.
Cause Remedy
The thermal protector
incorporated in the
pump (if any) has trip-
ped.
Wait until the pump has
cooled down. The thermal
protector will automatical-
ly reset.
The protective device
against dry running has
tripped.
Check the liquid level in
the tank, or the mains
pressure.
The electric pump starts, but the thermal protection
trips a varying time after.
Cause Remedy
There are foreign objects
(solids or fibrous sub-
stances) inside the pump
which have jammed the
impeller.
Contact the Sales and
Service Department.
The pump is overloaded
because it is pumping liq-
uid that is too dense and
viscous.
Check the actual power
requirements based on
the characteristics of the
pumped liquid and then
contact the Sales and
Service Department.
The pump runs but delivers too little or no liquid.
Cause Remedy
The pump is clog-
ged. Contact the Sales and Service
Department.
The troubleshooting instructions in the tables below
are for installers only.
7.2 The main switch is on, but the
electric pump does not start
Cause Remedy
There is no power
supply.• Restore the power sup-
ply.
• Make sure all electrical
connections to the pow-
er supply are intact.
The thermal protector
incorporated in the
pump (if any) has trip-
ped.
Wait until the pump has
cooled down. The thermal
protector will automatically
reset.
The thermal relay or
motor protector in the
electric control panel
has tripped.
Reset the thermal protec-
tion.
The protective device
against dry running
has tripped.
Check the:
• liquid level in the tank,
or the mains pressure
• protective device and its
connecting cables
The fuses for the
pump or auxiliary cir-
cuits are blown.
Replace the fuses.
en - Original instructions
21
7.3 The electric pump starts, but
the thermal protector trips or the
fuses blow immediately after
Cause Remedy
The power supply ca-
ble is damaged. Check the cable and re-
place as necessary.
The thermal protection
or fuses are not suited
for the motor current.
Check the components
and replace as necessary.
The electric motor is
short circuit. Check the components
and replace as necessary.
The motor overloads. Check the operating condi-
tions of the pump and re-
set the protection.
7.4 The electric pump starts, but
the thermal protector trips or the
fuses blow a short time after
Cause Remedy
The electrical panel is situ-
ated in an excessively
heated area or is exposed
to direct sunlight.
Protect the electrical
panel from heat source
and direct sunlight.
The power supply voltage
is not within the working
limits of the motor.
Check the operating
conditions of the motor.
A power phase is missing. Check the
• power supply
• electrical connec-
tion
7.5 The electric pump starts, but
the thermal protector trips a varying
time after
Cause Remedy
There are foreign ob-
jects (solids or fibrous
substances) inside the
pump which have jam-
med the impeller.
Contact the local sales and
service representative.
The pumps delivery
rate is higher than the
limits specified on the
data plate.
Partially close the on-off
valve down stream until the
delivery rate is equal or
less than the limits speci-
fied on the data plate.
The pump is overload-
ed because it is pump-
ing liquid that is too
dense and viscous.
Check the actual power re-
quirements based on the
characteristics of the
pumped liquid and replace
the motor accordingly.
The motor bearings
are worn. Contact the local sales and
service representative.
7.6 The electric pump starts, but
the system's general protection is
activated
Cause Remedy
A short circuit in the electri-
cal system. Check the electrical
system.
7.7 The electric pump starts, but
the system's residual current device
(RCD) is activated
Cause Remedy
There is an ground
(earth) leakage. Check the insulation of the
electrical system components.
7.8 The pump runs but delivers too
little or no liquid
Cause Remedy
There is air inside
the pump or the pip-
ing.
• Bleed the air
The pump is not
correctly primed. Stop the pump and repeat the
prime procedure.
If the problem continues:
•Check that the mechanical
seal is not leaking.
• Check the suction pipe for
perfect tightness.
• Replace any valves that
are leaking.
The throttling on the
delivery side is too
extensive.
Open the valve.
Valves are locked in
closed or partially
closed position.
Disassemble and clean the
valves.
The pump is clog-
ged. Contact the local sales and
service representative.
The piping is clog-
ged. Check and clean the pipes.
The rotation direc-
tion of the impeller
is wrong .
Change the position of two of
the phases on the terminal
board of the motor or in the
electric control panel.
The suction lift is
too high or the flow
resistance in the
suction pipes is too
great.
Check the operating condi-
tions of the pump. If necessa-
ry, do the following:
• Decrease the suction lift
• Increase the diameter of
the suction pipe
7.9 The electric pump stops, and
then rotates in the wrong direction
en - Original instructions
22
Cause Remedy
There is a leakage in one or both
of the following components:
•The suction pipe
• The foot valve or the check
valve
Repair or re-
place the faulty
component.
There is air in the suction pipe. Bleed the air.
7.10 The pump starts up too
frequently
Cause Remedy
There is a leakage in one or
both of the following compo-
nents:
•The suction pipe
• The foot valve or the check
valve
Repair or replace
the faulty compo-
nent.
There is a ruptured membrane
or no air pre-charge in the pres-
sure tank.
See the relevant
instructions in the
pressure tank
manual.
7.11 The pump vibrates and
generates too much noise
Cause Remedy
Pump cavita-
tion Reduce the required flow rate by
partially closing the on-off valve
downstream from the pump. If the
problem persists check the operat-
ing conditions of the pump (for ex-
ample height difference, flow re-
sistance, liquid temperature).
The motor
bearings are
worn.
Contact the local sales and service
representative.
There are for-
eign objects in-
side the pump.
Contact the local sales and service
representative.
Impeller rubs
on the wear
ring
Contact the local sales and service
representative.
For any other situation, refer to the local sales and
service representative.
1 Introduction et sécurité
1.1 Introduction
Objet de ce manuel
L'objet de ce manuel est d'apporter les informations
nécessaires pour :
•Installation
• Utilisation
• Entretien
ATTENTION :
Lire attentivement ce manuel avant d'ins-
taller et d'utiliser ce produit. Une mauvai-
se utilisation du produit peut entraîner
des blessures et des dégâts matériels et
pourrait annuler la garantie.
REMARQUE :
Conserver ce manuel pour une consultation ultérieu-
re et veiller à ce qu'il puisse facilement être consulté
sur le site à tout moment.
1.1.1 Utilisateurs sans expérience
AVERTISSEMENT :
Ce produit est destiné à être utilisé par
du personnel qualifié exclusivement.
Respecter les précautions ci-dessous :
•Ce produit ne doit pas être utilisé par toute per-
sonne présentant un handicap physique ou men-
tal ou ne disposant pas de l'expérience et des
connaissances nécessaires, sans avoir reçu des
instructions concernant l'utilisation de l'équipe-
ment et les risques associés ou sans la supervi-
sion d'une personne responsable.
•Les enfants doivent faire l'objet d'une surveillan-
ce permettant de s'assurer qu'ils ne peuvent pas
jouer sur ou autour du produit.
1.2 Terminologie et symboles de sécurité
A propos des messages de sécurité
Il est extrêmement important de lire, comprendre et
respecter attentivement les consignes de sécurité et
la réglementation avant d'utiliser ce produit Xylem.
Ces consignes sont publiées pour contribuer à la
prévention des risques suivants :
• accidents corporels et mise en danger de la san-
té
• Dégâts au produit et aux alentours
• Dysfonctionnement du produit
Niveaux de risque
Niveau de risque Indication
DANGER :
Une situation dangereu-
se qui, si elle n'est pas
évitée, entraînera la mort
ou des blessures graves
AVERTIS-
SEMENT :
Une situation dangereu-
se qui, si elle n'est pas
évitée, peut entraîner la
mort ou des blessures
corporelles graves
fr - Traduction des instructions d'origine
23