Saeco Via Venezia Espresso Machine RI9366 Ri9366_47 Manual 47

User Manual: saeco-via-venezia-ri9366_47-manual Fante's Kitchen Shop

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OPERATING INSTRUCTIONS
MODE D’EMPLOI
INSTRUCCIONES PARA EL USO

READ THESE OPERATING INSTRUCTIONS CAREFULLY BEFORE USING THE MACHINE.
LIRE ATTENTIVEMENT CES INSTRUCTIONS AVANT D’UTILISER LA MACHINE.
LÉANSE ATENTAMENTE LAS SIGUIENTES INSTRUCCIONES DE USO ANTES DE UTILIZAR LA MÁQUINA.

FOR HOUSEHOLD USE ONLY
USAGE DOMESTIQUE SEULEMENT
Ideas with Passion

ENGLISH

IMPORTANT SAFEGUARDS

When using electrical appliances, basic safety precautions should always be followed to
reduce the risk of fire, electric shock, and/or injury to persons, including the following:
1. Read all instructions and information in this instruction book and any other literature
included in the carton referring to this product before operating or using this
appliance.
2. Do not touch hot surfaces (i.e. steam wand, portafilter). Use handles or knobs.
3. To protect against fire, electric shock and personal inury, do not place cord, plugs or
appliance in water or other liquid.
4. This appliance must be kept out of the reach of children.
5. Unplug from outlet when not in use and before cleaning.
6. Allow to cool before putting on or taking off parts, and before cleaning the appliance.
7. Do not remove the portafilter during brewing cycles as there is a danger of burns.
8. The use of accessory attachments not recommended by the appliance manufacturer
may result in fire, electric shock, or personal injury.
9. Do not use outdoors.
10. Do not let cord hang over edge of table or counter, or touch hot surfaces.
11. Do not place on or near a hot gas or electric burner, or in a heated oven.
12. This machine was designed to process normal household quantities only. Not suitable
for continuous operation or commercial use.
13. Do not operate any appliance with a damaged cord or plug, if the appliance malfunctions,
or has been damaged in any manner. Return appliance to an authorized service facility
for examination, repair, or adjustment.
14. Do not use if the water tank is not filled.
15. Always use cold water. Warm water or other liquids could cause damage to the
appliance.
16. When plugging in the machine, always turn appliance “OFF”, attach power cord to the
machine first, then plug cord into wall outlet. To disconnect, always turn appliance
“OFF”, then remove plug from wall outlet.
17. Use extreme caution when using hot steam.
18. Do not use appliance for other than intended use.
••

SAVE THESE INSTRUCTIONS

A short power supply cord is provided to reduce the risk of tripping over or becoming
entangled with a longer cord.
The cord should be accessible after installation of the machine in order to disconnect it at
any moment if necessary.
Longer extension cords are available at retailers authorized to sell electrical accessories, and
may be utilized if care is exercised in their use. If an extension cord is used:
• The marked electrical rating of the extension cord should be at least as great as the
electrical rating of the appliance.
• If the appliance plug is grounded, the extension cord should be a 3-wire grounded
extension cord.
• The longer cord should be arranged so that it will not drape over the countertop or
tabletop, where it may be pulled on by children or accidentally tripped over.

••

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SHORT CORD INSTRUCTION

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1

12
11

19
16

40 cm
16 in

Fig.A

20 cm
8 in

••

20 cm
8 in
20 cm
8 in

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Fig.1

Fig.2

Fig.3

Fig.4

Fig.5

Fig.6

Fig.7

Fig.8

Fig.9

Fig.11

Fig.12

Fig.10

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••

Fig.13

Fig.14

Fig.15

Fig.16

Fig.17

Fig.18

Fig.19

Fig.20

Fig.21

Fig.22

Fig.23

Fig.24

General Information

The coffee machine is made for brewing 1 or 2 cups of
espresso coffee and features a swivel steam and hot
water spout. The controls on the front of the machine are
labeled with easy-to-read symbols.
The machine has been designed for domestic use only
and is not suitable for professional, continuous use.
Warning. No liability is assumed for any damage
caused by:
• Incorrect use not in accordance with the intended
uses;
• Repairs not carried out by authorized service
centers;
• Tampering with the power cable;
• Tampering with any part of the machine;
• The use of non-original spare parts and accessories;
• Failure to descale the machine and storage at
temperatures below 0°C.
In these cases, the warranty is not valid.

1.1

To facilitate reading

A warning triangle draws the attention to all the instructions that
are important for the user’s safety.
Please carefully follow these instructions to avoid
serious injury!
The reference to illustrations, parts of the appliance or
controls, etc. is indicated by numbers or letters; in this
case please refer to the illustration.
This symbol is used to highlight the information
that is particularly important for ensuring optimal use of the machine.
The illustrations corresponding to the text may be found
on the inside cover. Keep this page open while reading
the instructions.

1.2

How to use these operating instructions

Keep these operating instructions in a safe place and
make them available to anyone else who may use the
coffee machine.
For further information or in case of problems, please
refer to any authorized service center.

Technical data

The manufacturer reserves the right to make changes to
the technical specifications of the product.
The machine conforms to the European Directive 89/336/
EEC (Italian Legislative Decree 476 dated 04/12/92)
concerning electromagnetic compatibility.

Nominal Voltage - Power rating - Power supply
See label on the appliance
Housing material
Metal
Size (w x h x d)
220mm x 300mm x 270mm - 9" x 12" x 11"
Weight
4 kg - 9 lbs
Cable length
1.2 m - 47"
Control panel
Front
Filter holder
Pressurized portafilter
Pannarello
Plastic
Water tank (removable)
2 litres - 68 oz
Pump pressure
15 bar
Boiler
Stainless steel
Safety devices
Manual reset thermostat
Thermofuse

Safety rEGULATIONS

Never place live parts in contact with water: danger of
short circuit! Steam and hot water may cause scalding!
Do not direct the steam or hot water jet toward parts of
the body; handle the steam/hot water spout with care:
danger of scalding!

Intended use

The coffee machine is intended for domestic use only.
Do not make any technical changes or use the machine
for unlawful purposes since this would create serious
hazards! The appliance is not for use by persons (included children) with reduced physical, mental or sensory
abilities or with scarce experience and/or competences,
unless they are under supervision of a person in charge
of their safety or they are informed by him/her on the use
of the appliance.

Power supply

Only connect the coffee machine to a suitable socket.
The voltage must correspond to the indication on the
machine’s label.

••

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Power cable

Never use the coffee machine if the power cable is
defective. If damaged, the power cable must be replaced
by the manufacturer or its customer service department.
Do not pass the cable around corners, over sharp edges
or over hot objects and keep it away from oil.
Do not use the power cable to carry or pull the coffee
machine. Do not pull out the plug by pulling on the power
cable or touch it with wet hands.
Do not let the power cable hang freely from tables or
shelves.

Protecting others

Prevent children from playing with the appliance.
Children are not aware of the risks linked with electrical
appliances. Do not leave the coffee machine packaging
within the reach of children.

Danger of burning

Never direct the jet of hot steam and/or hot water towards
yourself or others. Always use the handles or knobs
provided.
Do not disconnect (remove) the portafilter during coffee
brewing. Hot water drips may spill out from the coffee
brew unit during the warming phase.

Location

Position the coffee machine in a safe place, where
nobody may overturn it or be injured.
Hot water or steam may spill out: danger of scalding!
Do not keep the machine at a temperature below 0°C;
freezing may damage the machine.
Do not use the coffee machine outdoors.
Do not place the machine on hot surfaces and close to
open flames to prevent the housing from melting or being
damaged.

Cleaning

Before cleaning the machine, deselect all buttons and
then remove the plug from the socket.
Then wait for the machine to cool down. Never immerse
the machine in water!
It is strictly forbidden to tamper with the inside of the
machine.
Any water left in the tank for several days should not be
consumed. Wash the tank and fill it with fresh drinking
water.

out of the reach of children. Keep it protected from dust
and dirt.

Servicing / Maintenance

In case of failure, faults or a suspected fault after
dropping, immediately remove the plug from the socket.
Never attempt to operate a faulty machine. Servicing
and repairs may only be carried out by authorized service
center. All liability for damages caused by works not
carried out in a professional manner is declined.

Fire safety

In case of fire, use Carbon Dioxide extinguishers (CO2).
Do not use water or dry-powder extinguishers.

Key to machine components (Pag.4)
1
2
3
4
5
6
7
8
9
10
11
12

Control panel
Brew unit
Water tank
Funnel for water tank filling
Hot water/steam knob
Steam/hot water wand (Pannarello)
Accessory drawer
Drip tray
Metal grill
Power cord
Ground coffee measuring scoop
Ground coffee filter holder
(one only for brewing 1 or 2 coffees)
Pressurized portafilter
Pod filter adapter
Pod filter
Brew button
Steam button
ON/OFF button
Scraper

13
14
15
16
17
18
19

installation

For your own and for other people's safety, carefully
follow the "Safety Regulations" in section 3.

4.1

Packaging

Space for use and maintenance

The original packaging has been designed to protect the
machine during transport. We recommend keeping the
packaging for future transport.

Storing the machine

Before installing the machine, read the following safety
instructions carefully:
• Place the machine in a safe place;
• Make sure children cannot play with the machine;
• Do not place the machine on hot surfaces or near open
flames.

To ensure that the coffee machine works properly and
efficiently, the following conditions are recommended:
• Choose a level surface;
• Select a location that is sufficiently well-lit, clean and near
an easily reachable socket;
• Allow for a minimum distance from the sides of the machine as shown in the illustration (Fig.A).
If the machine is to remain out of use for a long time, turn
it off and unplug it from the socket. Store it in a dry place

••

4.2

Installation instructions

The coffee machine is now ready to be connected to the
power supply.

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4.3

Machine connection

Electric current can be dangerous! It is therefore essential to follow the safety regulations
carefully. Never use faulty cords! Faulty cords and
plugs must be replaced immediately by authorized
service centers.
The voltage of the appliance has been set by the
manufacturer. Check that the voltage supplied matches
the indications on the identification label on the bottom of
the appliance.
• Check that the ON/OFF switch (18) is not pressed before
connecting the machine to the power supply.
• Connect the plug to a wall socket with suitable voltage.

4.4

Water tank

• (Fig.1) - Remove the accessory drawer (7), the drip tray
(8) and the grill (9).
• (Fig.2) - Remove the water tank (3). Be careful not to
damage the water suction pipe.
• (Fig.3) - Rinse and fill it with fresh drinking water taking
care not to overfill.
• (Fig.4) - Reinsert the tank into its seat. Take care to
correctly replace the previously extracted pipe
Only use fresh, non-sparkling drinking water to
fill the tank. Hot water or any other liquid may
damage the tank. Do not turn on the machine without
water: make sure there is enough water in the tank.
Note: For a quick water tank refill, the funnel
placed in the upper part of the machine can be
used. Open the funnel (Fig.5) and refill with water (Fig.6).
After refilling, always close the funnel.

4.5

Priming the water circuit

Before starting up the machine, after long storage and
when the water has been used up, the machine’s water
circuit must be primed.
• (Fig.7) - Press the ON/OFF switch (18). The inside light
turns on.
• (Fig.8) - Place a container below the steam spout.
Open the hot water/steam knob (5) by turning it counterclockwise.
• Wait until a steady jet of water is emitted from the steam/
hot water wand.
• Close the hot water/steam knob (5) by turning it clockwise.
Remove the container.

Coffee brewing
Caution! Do not remove the portafilter during the
coffee brewing. Danger of burning.

• During this operation, the brew button light (16) may flash
on and off; this operation should be considered normal
and not as a fault.
• Before using the machine, make sure that the hot water/
steam knob (5) is closed and that there is sufficient water
in the tank.
• (Fig.7) - Press the ON/OFF button (18). The inside light
turns on.
• Wait until the brew button light (16) turns on. The machine
is now ready for coffee brewing.

5.1

Using ground coffee

• (Fig.9-A) - Insert the ground coffee filter (12) into the
portafilter (13).
• (Fig.11) - Insert the portafilter in the brew unit from the
bottom (2).
• (Fig.12) - Turn the portafilter from left to right until it locks
in place. Release the grip from the portafilter. The handle
slightly turns on the left. This movement guarantees the
perfect operation of the portafilter.
• (Fig.14) - Preheat the portafilter by pressing the brew
button (16). Water will spill out of the portafilter (this
operation is only necessary for the first coffee).
• After 4 oz (50cc) of water has flowed out, press the brew
button (16) again to stop hot water dispensing.
• (Fig.16) - Remove the portafilter from the machine by
turning it to the left and pour out any water left. As the
machine is fitted with the ground coffee filter (12), there is
no need to change the filter to make one or two coffees.
• (Fig.9-B) - Add 1 or 2 level measuring scoops of ground
coffee to the filter for one or two coffees; clean any coffee
residues from the edge of the filter holder.
• (Fig.11) - Insert the portafilter (13) in the brew unit from
the bottom (2).
• (Fig.12) - Turn the portafilter from left to right until it locks
in place.
• (Fig.13) - Take 1 or 2 preheated cups and place them
under the portafilter; check that they are correctly placed
under the coffee dispensing holes.
• (Fig. 14) - Press the brew button (16).
• When the desired quantity of coffee has been obtained,
press the brew button again (16) to stop the coffee brewing
and remove the cups of coffee (Fig.15).
• (Fig.16) - Wait a few seconds after brewing, then remove
the portafilter and empty the remaining coffee grounds.
Note: Keep the filter of the portafilter clean
by removing it from its seat and washing with
drinking water (Fig. 17).

The machine is now ready to brew coffee and dispense
steam. Please see related sections for operating details.

••

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Note: It is recommended to wash the parts before
their first use and/or after they have not been
used for a certain period of time.

ENGLISH
5.2

Coffee pods

• (Fig.9-A) - Remove the ground coffee filter (12) from the
portafilter (13) by pulling it up.
• (Fig.10) - Insert the coffee pod adapter (14), with the
curved part facing down, into the portafilter (13); then
insert the pod filter (15).
• (Fig.11) - Insert the portafilter in the brew unit from the
bottom (2).
• (Fig.12) - Turn the portafilter from left to right until it locks
in place.
Release the grip from the portafilter. The handle is
automatically turned slightly towards the left.
This movement assures the perfect functioning of the
portafilter.
• (Fig.14) - Preheat the portafilter by pressing the brew
button (16). Water will spill out of the portafilter (this
operation is only necessary for the first coffee).
• After 4 oz. (50cc) of water has flowed out, press the brew
button (16) again to stop hot water dispensing.
• (Fig.16) - Remove the portafilter from the machine by
turning it from right to left and emptying out the remaining
water.
• Insert the pod in the portafilter; make sure the paper from
the pod does not overhang the portafilter.
• (Fig.11) - Insert the portafilter in the brew unit from the
bottom (2).
• (Fig.12) - Turn the portafilter from left to right until it locks
in place.
• Take 1 preheated cup and place it under the portafilter;
check that it is correctly placed under the coffee
dispensing holes.
• (Fig.14) - Press the brew button (16).
• When the desired quantity of coffee has been obtained,
press the brew button (16) again to stop coffee brewing
and remove the cup of coffee.
• (Fig.16) - Wait a few seconds after dispensing, then
remove the portafilter and dispose of the used pod.
Note: Keep the filter of the portafilter clean
by removing it from its seat and washing with
drinking water (Fig. 17).

Tips for choosing coffee

As a general rule any type of coffee available on the
market can be used. However, coffee is a natural product
and its flavor changes according to its origin and blending. It is therefore a good idea to try different types, in
order to find the most suited to your personal taste.
For best results, we recommend using blends which
are expressly indicated for espresso coffee machines.
Coffee should always be dispensed by the portafilter
without dripping. The speed of coffee dispensing can be
modified by slightly changing the amount of coffee in the
filter and/or using a different coffee grind.

• 10 •

BEFORE USING THE HOT WATER/STEAM WAND,
MAKE SURE THAT THE WAND IS POSITIONED
OVER THE DRIP TRAY.

hot water

STEAM / CAPPUCCINO

Danger of scalding! At the beginning, short
spurts of hot water may come out. The brewing
spout can reach high temperatures: do not touch it with
bare hands.
• (Fig.7) - Press the ON/OFF button (18). The inside light
turns on.
• Wait until the brew button light (16) turns on.
• (Fig.19) - Press the steam button (17). The brew button
light goes off (16).
• Wait for the steam button (17) and brew button (16) lights
to turn on. Now the machine is ready to eject steam.
• (Fig.18) - Insert a container below the steam spout and
open the knob (5) for a few seconds, so that remaining
water exits from the steam/hot water wand (Pannarello);
in a short time only steam will come out.
• Close the knob (5) and put the container away.
• Fill 1/3 of the container you wish to use to prepare the
cappuccino with cold milk.
Use cold milk to get a better froth.
• (Fig.20) - Immerse the steam wand in the milk and open
the knob (5) by turning it counterclockwise; turn the
milk container with slow upward movements so that it is
warmed evenly.
• Close the knob (5); take the cup with the frothed milk.
• (Fig.19) - Press the steam button (17) again.
• Proceed with circuit priming as described in section 4.5
to make the machine ready for use.

Note: The machine is ready when the brew button
light (16) is permanently on.
Note: If it is not possible to dispense a
cappuccino as described, prime the circuit as
explained in section 4.5 and then repeat the steps.

To clean the filter, proceed as follows:
• Loosen the screw fixing the filter to the brew unit by means
of the screwdriver which is supplied with the scraper.

The same process can be used to heat other
beverages.
• After this operation, clean the steam wand with a wet
cloth.

Cleaning

Maintenance and cleaning operations may only be
carried out when the machine has cooled down and has
been disconnected from the power supply.
• Do not immerse the machine in water or place any of its
parts in a dishwasher.
• Do not use spirit, solvents and/or aggressive chemical
agents.
• We recommend cleaning the water tank and filling it up
with fresh water daily.
• (Fig.21-22) - Every day, after heating the milk, remove
the external part of the Pannarello and wash it with fresh
drinking water.
• (Fig.23) - The steam wand should be cleaned every week.
In order to do this operation, you have to:
- remove the external part of the Pannarello (for standard
cleaning);
- loosen the ring nut (without removing it);
- remove the upper part of the Pannarello from the steam
wand;
- wash the upper part of the Pannarello with fresh drinking
water;
- wash the steam wand with a wet cloth and remove any
milk residue;
- replace the upper part of the steam wand (make sure
it is completely inserted);
- tighten the ring nut.
Reassemble the external part of the Pannarello.
• (Fig.24) - Empty and clean the drip tray every day.
• Use a soft cloth damp cloth to clean the appliance.
• (Fig.17) - To clean the portafilter proceed as follows:
- remove the filter, wash it thoroughly with hot water.
- remove the adapter (if fitted), wash it thoroughly with
hot water.
- wash the internal part of the portafilter.
• Do not dry the machine and/or its components using a
microwave and/or conventional oven.

• Remove the filter and wash it thoroughly with a neutral
detergent.

• Rinse and reinstall the filter; fasten the screw by means
of the screwdriver which is supplied with the scraper.
To clean the gasket, proceed as follows:
• insert the scraper into the brew unit as shown;

Once descaling has been performed (see section 10), the
brew unit filter and the gasket should be cleaned.

• 11 •

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• Gently turn the scraper to remove any coffee residues
from the gasket;

follow the manufacturer’s instructions shown on the
pack of the descaling product.

11 DISPOSAL
• Put unused appliances out of service.
• Disconnect the plug from the socket and cut the electrical
cord .
• At the end of its life, take the appliance to a suitable waste
collection site.

• Finally remove the scraper and clean with a wet cloth to
eliminate any coffee traces.

10 Descaling cycle
The formation of limescale inside the appliance is inevitable. It is necessary to descale the machine every 3-4
months of use and/or when you notice a reduction in the
water capacity of the appliance.
If you want to descale the machine yourself,
you can use a non-toxic and/or non-harmful
descaling product for coffee machines (commercially
available). We recommend using Saeco descaling
solution.
Caution! Do not use vinegar as a descaler.
• (Fig.2) - Remove and empty the water tank.
• (Fig.3) - Mix the descaling solution with water as specified
on the pack of the descaling product and fill the water tank;
insert the tank into the machine.
• (Fig.7) - Turn on the machine by pressing the ON/OFF
button (18).
• (Fig.8) - Place a container below the steam spout.
• Open the knob (5) to remove, at intervals and one cup at
a time, the whole descaling product. Close the knob (5)
to stop the dispensing.
• (Fig.7) - During each interval allow the descaling solution
to take effect for about 10-15 minutes, disconnecting the
ON/OFF button (18). Empty the container.
• (Fig.2-3) - When the descaling solution is finished,
remove the water tank, rinse it and fill it with fresh drinking
water.
• (Fig.4; Fig.8) - Reinsert the tank in the machine. Open
the knob (5) to empty 2/3 of the water. Close the steam
knob (5) clockwise to stop dispensing.
• Let the machine warm up and empty the water tank as
described above.
If you are using a product other than the
recommended one it is important to always

• 12 •

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Possible cause

Solution

The machine does not turn on. The machine is not connected to the
power supply.

Connect the machine to the power supply.

The pump is very noisy.

Refill with water (section 4.4).

The coffee is too cold.

The milk does not froth.
It is not possible to prepare a
cappuccino.

The coffee is dispensed too
fast, no crema builds up.

Coffee does not come out or
drips only.

The coffee comes out from
the side.

No water in the tank.

The brew button light (16) was off when Wait until the brew button light (16) turns
the button was pressed.
on.
The filter holder is not inserted for
preheating (section 5).

Preheat the filter holder.

Cold cups.

Preheat the cups with hot water.

Milk is not suitable.

Use cold, whole milk.

The steam wand is dirty.

Clean the steam wand as described in
section 9.

There is no more steam in the boiler.

Prime the circuit (section 4.5) and repeat
the operations described in section 8.

Too little coffee in the filter holder.

Add coffee (section 5).

The grind is too coarse.

Use a different blend (section 6).

Coffee is old or not suitable.

Use a different blend (section 6).

Old or not suitable pod.

Change the pod.

No water.

Refill with water. (section 4.4).

The grind is too fine.

Use a different blend (section 6).

Coffee pressed in the filter holder.

Shake the ground coffee.

Too much coffee in the filter holder.

Reduce the quantity of coffee in the filter
holder.

Knob (5) is open.

Close the knob (5).

Calcified machine.

Descale the machine (section 10).

The filter in the filter holder is clogged.

Clean the filter (section 9).

Not suitable pod.

Change type of pod.

The filter holder is incorrectly inserted
in the brew unit.

Insert the filter holder correctly (section 5).

Upper edge of the filter holder is dirty.

Clean the rim of the filter holder.

The gasket of the boiler is dirty or
worn.

Clean or replace the gasket.

Pod wrongly inserted.

Insert the pod correctly. Make sure it
doesn’t come out of the filter holder.

Too much coffee in the filter holder.

Reduce the quantity of coffee by means of
the measuring scoop.

Please contact an authorized service center for any faults not covered in the above table or when the suggested
solutions do not solve the problem.

• 13 •

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Fault

Limited Warranty & Descaling your
Espresso Coffee Machine
Limited Warranty
This warranty covers all defects in workmanship or
materials in the mechanical and electrical parts, arising
under normal usage and care, in this Saeco USA product
for a period of 1 (one) year from the date of purchase.
A valid proof-of-purchase must be provided prior to
any warranty service being rendered. A valid proof-ofpurchase is an authorized retailer receipt specifying
item, date purchased, and cost of item. An authorized
retailer gift receipt with date of purchase and item is also
an acceptable proof-of-purchase. Product is intended
for household use only. Any commercial use voids the
warranty. Exception: Royal machines are sold by Saeco
USA for commercial use and will be covered by a 1 (one)
year warranty on parts and labor both for household and
commercial applications.
Who is covered?
The original purchaser or gift recipient who can provide
proof-of-purchase from an authorized Saeco USA dealer.
What is not covered?
Improper usage and care can result in mineral buildup
that damages the product. Saeco USA is not responsible
for any expense resulting from such damage including
transportation, shipping, and repairs resulting from
mineral buildup, also known as calcium deposits, scale
and lime scale.
What will be done?
During the applicable warranty period under normal household usage and care, Saeco USA will repair or replace,
at their discretion, any mechanical or electrical part which
proves defective, or replace product with a comparable
model. The repaired or replacement product is warranted
for one year from the original date of purchase or 90
days, whichever is greater.
How can you receive service?
Call 1-800-933-7876 to request service. A Return
Authorization will be issued, when necessary. All
warranty service must be performed by Saeco USA or an
authorized Saeco USA Service Center or dealer. Please
contact Saeco USA for details. Repair or attempted repair
by unauthorized persons voids the warranty.
Unauthorized returned products will not be accepted and
will be returned to sender at sender’s expense.
In the event service is required:
• To obtain warranty service, a valid proof-of-purchase must
be submitted to Saeco USA before returning product.

Maintain a copy of proof-of-purchase for your records.
• Return Authorization number issued by Saeco USA is
necessary to obtain warranty service and must be clearly
labeled on box.
• Saeco USA is not responsible for loss or damage during
incoming shipment.
• Be sure to enclose any accessories or components related
to the product’s problem.
• Carefully package product. Saeco USA is not responsible
for any transportation and shipping expense.
• Retain tracking information for your protection in case of
loss or damage in shipment.
THIS LIMITED WARRANTY COVERS PRODUCTS
PURCHASED AND USED WITHIN THE UNITED STATES
AND DOES NOT COVER:
• Damages from improper installation.
• Damages in shipping.
• Defects other than manufacturing defects.
• Damages from misuse, abuse, accident, alteration, lack
of proper care and maintenance, or incorrect current or
voltage.
• Damage from service by other than a Saeco USA
authorized dealer or service center. Contact Saeco USA
for details.
• Any transportation and shipping charges.
Manufacturer makes no warranty, express or implied,
including without limitation, any warranties of fitness
or merchantability, except as expressly set forth above
with respect to such products or parts therefor. Nor
shall manufacturer have incurred any other bligations or
liabilities on its part or be liable for any anticipated or lost
profits, incidental damages, consequential damages, time
charges, or any other losses incurred in connection with
the purchase, installation, replacement, or repair of such
products or any parts therefor whether original equipment
or installed as a replacement covered by this warranty or
otherwise; & manufacturer does not authorize any person
to assume for manufacturer any other liability in connection withthe products or parts therefor. Manufacturer
assumes no liability for delay in performing its obligations
hereunder if failure results, directly or indirectly, from any
cause beyond its control, including but not limited to acts
of god, acts of government, floods, fires, shortages of
materials, strikes and other labor difficulties, or delays,
or failures of transportation facilities. This warranty gives
you specific legal rights, and you may also have other
rights which vary from state to state.
DESCALING YOUR ESPRESSO COFFEE MACHINE
As part of normal preventative maintenance, espresso
makers should be descaled approx. every 2-3 months,
depending on the volume of use and hardness of your
local water supply.

WARNINGS
Do not swallow. Avoid eye contact. Wash hands after
use. Do not expose to heat.
• Keep out of reach of children.
• This product is non-toxic.
To descale your espresso coffee machine, please follow
these steps:
MANUAL FILTER HOLDER MACHINES (ie: VIA VENEZIA, GRAN CREMA, AROMA, MAGIC CAPPUCCINO,
SIRENA):
1. Fill the water tank with the descaling solution. (1 packet
of Saeco descaling solution to one full tank of water.)
2. Turn on the machine and remove filter holder.
3. Run approximately 8 oz. of solution through the brew head.
Turn machine off and let the machine sit for 15 minutes.
4. Run approximately 8 oz. through the steam wand, and
again, turn machine off and let sit for 15 minutes.
5. Repeat this procedure, alternating between the brew head
and steam wand until the water tank is empty. Then rinse
water tank thoroughly and run two tanks of clear water
through the machine, alternating between the brew head
and steam wand.
Should be bold, just like other headers.
1. Fill the water tank with the descaling solution. (1 packet
of Saeco descaling solution to 4 cups of water.)
2. Turn on the machine.
3. Run approximately 8 oz. through the steam wand, turn
machine off and let sit for 15 minutes.
4. Repeat this procedure until the water tank is empty.
Then rinse water tank thoroughly and flush the machine
by running two tanks of clear water through the steam
wand.
PRIMEA / TALEA / ODEA / INCANTO / MAGIC / ROYAL /
V’SPRESSO AUTOMATIC MACHINES:
1. Fill the water tank with the descaling solution.
(1 packet of Saeco descaling solution to 4 cups of
water.)
2. Follow automatic descaling instructions as described in
manual.
This procedure, when performed as necessary, should
help avoid any major descaling requirements and related
expenses.
We always recommend the use of bottled or filtered
water to extend the longevity of your espresso machine.
Distilled water should not be used, as too many of the
necessary minerals are missing to make a good tasting
espresso.
To cancel the descale message upon completion of the
descaling cycle:
• Primea, Talea, Odea, Incanto or V’spresso: See individual

machine manuals.
• Magic Deluxe or Royal Digital: Press and hold the steam
button for 5-10 seconds.
• Royal Exclusive or Royal Professional: Enter programming
mode by pressing and holding the ENT (preground)
button. Scroll to the sub-menu ‘Sign.Descal’. Press the
enter button, scroll to yes, press the enter button. Scroll
to the ‘Exit’ sub-menu and press enter.
There are many good descaling agents on the market today including Saeco’s own product: Part number 524000,
3 packets, MSRP $7.00 plus $5.90 shipping & handling.
Any descaling product used for our machines should be
citric based. Do not use vinegar or lemon juice as this will
cause damage to the machine.
This product is non-toxic, biodegradable & odorless.
FIRST AID: If ingested, drink 2-3 glasses of water. In
case of eye contact, flush thoroughly with cool running
water for 15 minutes. Remove any contact lenses. Contact physician in either case, then get prompt medical
attention. For skin contact, flush with water.

If you have any questions or comments,
please call
Customer Service 1-800-933-7876
or visit: www.saecooutlet.com

UNITED STATES SERVICE CENTER LISTING - LISTE DES CENTRES
D’ASSISTANCE - LISTA DE CENTROS DE ASISTENCIA
State
Pays
Estado

City
Ville
Ciudad

AZ
Phoenix
CA
Burlingame
CA
Escondido
CA
Gardena
CA
San Jose
CA
Signal Hill
CA
Woodland Hills
CO
Colorado Springs
FL
Boca Raton
FL
Sarasota
IL
Bensenville
IL
Chicago
IN
Indianapolis
MA
Everett
MI
Utica (Shelby Township)
MN
Minneapolis
NC
Cornelius
NC
Wilmington
NJ
Berkeley Heights
NJ
Somerville
NY
Bronx
NY
Brooklyn
NY
Mount Kisco
OH
Rocky River
OR
Elmira
OR
Medford
PA
Bethel Park
PA
Lansdale
SC
Myrtle Beach
TX
Richardson
UT
Salt Lake City
WA
Seattle
WA
Spokane
WA
Vancouver

Service Center
Telephone
Centre d’assistance Numéro de téléphone
Centro de asistencia
Teléfono
Kitchen Classics/Kitchen Store
Espresso Equip Engineering LLC
Mart's Appliance Service
A Latte Hotte
Appliance Repair Express
Swiss Systems, Inc.
Speedy Appliance Service
Maric Beverage Systems
SmArt Deco
Beanz, Inc. (The Beanz Man)
The Expresso Shoppe
Longo & Siefer, Inc. (Coffee Exchange)
Pro Tech Beverage Service
TC's Repair Service, Inc.
Espresso Machine Experts MI
Kitchen Window / Alternative Con
The Coffeeboss, LLC
Personal Systems, Ltd
The Repair Shack
Butensky Services Co.
Cerini Coffee Services Inc
Solomon's Appliance Center
Enscrybe, Inc. (The Java Fix)
River Espresso
Stefano's Espresso Care
Cafe West Distribution
Espresso D'Milan, LLC
Services Unlimited, Inc.
Coffee Joe's Repair
Espresso RMI, Inc.
Rimini Coffee / Shea Service
Home Espresso Repair Service
Tech One Services
Espresso Resource NW

602-954-8141
650-375-8480
760-745-7711
310-294-9744
408-371-8853
310-689-2372
818-225-7774
719-380-1610
561-620-0287
941-359-8916
630-350-0066
773-745-9295
317-271-8515
800-381-5001
586-739-9500
612-824-4417
704-987-3310
877-286-2833
908-464-0797
908-707-0912
718-584-6120
718-236-5065
914-514-8042
216-544-4954
541-935-1212
877-701-2020
412-663-0125
215-361-7000
843-293-2886
972-690-6969
801-539-1210
206-789-9513
509-536-0524
503-251-2970

Type Sin006XN
Cod. 15001163 Rev.00 15-05-07

Customer Service 1-800-933-7876
or visit: www.saecooutlet.com

Saeco International Group S.p.A. Via Torretta, 240 - 40041 Gaggio Montano
Bologna - Italy - Tel. +39 0534.771.111 - Fax. +39 0534.31025
http://www.saeco.com

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Format                          : application/pdf
Title                           : Saeco Via Venezia Espresso Machine - Model RI9366
Description                     : Instruction manual
Creator                         : www.philips.com
Producer                        : Adobe PDF Library 7.0
Trapped                         : False
Page Count                      : 18

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Saeco Via Venezia Espresso Machine RI9366 Ri9366_47 Manual 47

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