Swish Redemption Games Service Manual Bay Tek

User Manual: swish-redemption-games-service-manual-bay tek games

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FACTORY CONTACT INFORMATION

BAY TEK GAMES INC.

Pulaski Industrial Park

1077 East. Glenbrook Drive

Pulaski, WI 54162 USA

JOIN OUR SERVICE FIRST NETWORK!

This free service is intended to keep you up to date on the latest

game information, early notication of parts specials, pertinent

technical bulletins, updates on retro t parts, software upgrades,

and much more.

Log on to: www.baytekgames.com/parts

then click on the Parts N’ Service tab, or scan the QR code to

the right with your Smartphone to jump straight to this game’s

parts page!

PARTS

P: 920.822.3951 X 1101

F: 920.822.1496

E: parts@baytekgames.com

MON - FRI

8 AM - 5 PM C.S.T.

SERVICE

P: 920.822.3951 X 1102

F: 920.822.1496

E: service@baytekgames.com

SALES

P: 920.822.3951

F: 920.822.8936

E: sales@baytekgames.com

All games are proudly manufactured at our factory in Pulaski, Wisconsin, USA

Scan here!

GAME INSPECTION

Inspect the game for any damaged, loose, or missing parts. If damage is found, please

contact your freight carrier rst. Then, contact Bay Tek Games’ Service Department at

920.822.3951 or e-mail them at service@baytekgames.com for further assistance.

You can get this game at www.magic-play.eu

TABLE OF CONTENTS

FACTORY CONTACT INFORMATION ..............................2

WELCOME TO: SWISH .........................................4

HOW TO PLAY ................................................5

SPECIFICATIONS ..............................................6

SAFETY PRECAUTIONS ........................................6

DIP SWITCH SETTINGS ........................................7

MAIN MENU FUNCTIONS .......................................8

CREDIT/TICKET CLEAR ....................................8

CREDITS PER PLAY .......................................9

TICKET PATTERNS .......................................9

GAME VOLUME ..........................................9

ATTRACT VOLUME .......................................9

TICKET PATTERNS ......................................10

MERCY TICKETS ........................................10

DIVIDE BY 2 TICKET DISPENSE ............................10

FIXED TICKET PAYOUT ...................................11

STORED CREDITS/ TICKETS OWED ........................11

GAME TIME .............................................11

STATISTICS ............................................12

RESET STATS ...........................................12

RESET FACTORY DEFAULTS ..............................12

MAIN BOARD PINOUT GUIDE ................................13-15

WIRING DIAGRAMS ........................................16-19

TROUBLESHOOTING GUIDE ................................20-22

POWER SUPPLY DIAGNOSTICS ................................23

DBA DIAGNOSTICS ...........................................24

PARTS LIST .................................................25

PARTS PICTURES ............................................26

DECAL IDENTIFICATION .......................................27

MAINTENANCE LOG ..........................................28

TECHNICAL SUPPORT ........................................29

WARRANTY .................................................30

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WELCOME TO: SwishTM

Congratulations on your SwishTM purchase!

Newly redesigned and ready to slam dunk, SwishTM makes a great addition to any

gameroom. With cool, modern graphics and classic game play, this mini basketball free

throw machine is sure to make the winning shot!

Please take a moment to read through this manual and be sure to contact our factory if

you have any questions, or would like some more information.

Thank you for your purchase! Your business is important to us and we hope you enjoy

this game as much as we do!

Your Friends at Bay Tek Games

GAME INSPECTION

Inspect the game for any damaged, loose, or missing parts.

If damage is found, please contact your freight carrier rst.

Then, contact Bay Tek Games’ Service Department at 920.822.3951

or e-mail them at service@baytekgames.com for further assistance.

You can get this game at www.magic-play.eu

HOW TO PLAY

Coin up and hit the start button to release

the basketballs.

Shoot as many hoops as you can in the

time allotted! Hurry! In the last 10 seconds,

baskets are worth 3 points!

Grab your tickets and play again!

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GAME SPECIFICATIONS

SAFETY PRECAUTIONS

WEIGHT

SHIP WEIGHT 350 LBS

DIMENSIONS

WIDTH 32”

DEPTH 67.25”

HEIGHT 77.58”

OPERATING

TEMPERATURE

FAHRENHEIT 80-100

CELSIUS 26.7-37.8

POWER REQUIREMENTS

INPUT VOLTAGE

RANGE

100 to 120

VAC /220 to 240

VAC

INPUT FREQUENCY

RANGE 50 HZ / 60 HZ

MAX START UP

CURRENT

OPERATING

CURRENT

1.5 AMPS @ 115 VAC 0.7 AMPS @ 115 VAC

0.75 AMPS @ 230 VAC .35 AMPS @ 230 VAC

DANGER

WARNING

CAUTION

ATTENTION

IN CASE OF EMERGENCY

DO NOT perform repairs or maintenance on this game with the power ON.

Unplug the unit from the wall outlet or shut off the power strip located inside the

cabinet.

Use of ammable subtances can cause sever burns or serious injury.

Always use NON-FLAMMABLE solvents for cleaning. DO NOT use gasoline kero-

sene or thinners.

Lifting heavy objects can cause back, neck or other injuries. Be sure adequate lift-

ing and moving devices are available when unloading, unpacking and moving this

game.

Be sure the electrical power matches the game requirements. See the serial num-

ber located on the back of the game cabinet. Always plug into a grounded circuit. If

the supply cord is damaged, it must be replaced by an approved cord or assembly

provided by the manufacturer.

UNPLUG THE POWER CORD.

The power cord must be accesible at all times in case of an emergency.

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DIP SWITCH SETTINGS

The dip switch bank is located on the mainboard,

inside the front door of the game.

*factory default settings are highlighted below

SWITCH DESCRIPTION OFF ON

1 not used

2Jersey: Stored Coin/DBA lockout &

Tickets/Credits owed

3 not used

4 not used

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MAIN MENU FUNCTIONS

1. Press the “MENU” button and hold

for 3 seconds to enter the menu

2. Scroll through the options with the

“SELECT” button

3. Make your selection with the

“MENU” button and scroll through

each sub-menu’s options

4. Press the “SELECT” button to

make your selection and exit the

MENU DESCRIPTION

N1 Coins / Credits per Play

N2 Game Volume

N3 Attract Volume

N4 Attract Timing

N5 Ticket Pattern

N6 Mercy Tickets

N7 Divide by Two Ticket Dispense

N8 Fixed Ticket Payout

N9 Stored Credits / Tickets Owed

N10 Game Time

N11 Statistics

N12 Reset Statistics

N13 Diagnostics

N14 Ball Gate Mech Test

N15 Restore Factory Settings

CLEAR CREDITS/ TICKETS OWED

Press and hold both buttons together for one second

until the display shows the software version number.

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N1- COINS/CREDITS PER PLAY

N2- GAME VOLUME

N3- ATTRACT VOLUME

012345678

Scroll through the N1 menu with the “MENU” button.

Make your selection with the “SELECT” button.

The factory settings are highlighted below.

Scroll through the N2 menu with the “MENU” button.

Make your selection with the “SELECT” button.

The factory settings are highlighted below.

0 1 2 3 4 5 6 7

Scroll through the N3 menu with the “MENU” button.

Make your selection with the “SELECT” button.

The factory settings are highlighted below.

0 1 2 3 4 5 6 7

N4- ATTRACT TIMING

sec

min

(off)

Scroll through the N4 menu with the “MENU” button.

Make your selection with the “SELECT” button.

The factory settings are highlighted below.

This setting determines how often the attract loop audio is played.

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N5- TICKET PATTERNS

Scroll through the N5 menu with the “MENU” button.

Make your selection with the “SELECT” button.

The factory settings are highlighted below.

TICKET

PATTERN

POINTS

0-2 3-5 6-8 9-12 13-17 18-23 24-30 31-37 38-44 45-99

TICKETS

0no tickets

10011223345

20112345678

31122334456

41122345678

512345678910

63344556677

72 2 4 4 6 8 10 12 14 16

82 4 6 8 10 12 14 16 18 20

N6- MERCY TICKETS

Scroll through the N6 menu with the “MENU” button.

Make your selection with the “SELECT” button.

The factory settings are highlighted below.

0 1 2 3 4 5 6 7 8 9

When enabled, mercy tickets are awarded when zero points are scored.

N7- DIVIDE BY TWO TICKET DISPENSE

(ON)

(OFF)

Scroll through the N7 menu with the “MENU” button.

Make your selection with the “SELECT” button.

The factory settings are highlighted below.

This setting will halve the number of tickets dispensed, in the case that 1 physical ticket is worth 2 in

your location.

This setting truncates the value, so a score of 5 tickets will yield 2 physical tickets (5/2=2).

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N8- FIXED TICKET PAYOUT (JERSEY)

Scroll through the N8 menu with the “MENU” button.

Make your selection with the “SELECT” button.

The factory settings are highlighted below.

This setting will make the game dispense the selected number of tickets no matter the player’s score.

If not set to 0 (off), this setting overrides N5 and N6.

01234567891011 12 13 14 15

N9- STORED CREDITS/ TICKETS OWED

N10- GAME TIME

Scroll through the N9 menu with the “MENU” button.

Make your selection with the “SELECT” button.

The factory settings are highlighted below.

This setting will cause the game to “remember” stored credits and tickets owed in the case of a

power loss or game shutdown.

Setting DIP 2 to ON will override this function.

(ON)

(OFF)

Scroll through the N10 menu with the “MENU” button.

Make your selection with the “SELECT” button.

The factory settings are highlighted below.

SECONDS

30 45 60 75 90

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N11- GAME STATISTICS

Scroll through the N15- menu with the “MENU” button.

Make your selection with the “SELECT” button.

The factory settings are highlighted below.

The game statistics will scroll through on the display in numerical order.

S1 TOTAL GAMES PLAYED

S2 TOTAL TICKETS DISPENSED

S3 AVERAGE TICKETS PER GAME

S4 SCORING BUCKET 1

S5 SCORING BUCKET 2

S6 SCORING BUCKET 3

S7 SCORING BUCKET 4

S8 SCORING BUCKET 5

S9 SCORING BUCKET 6

S10 SCORING BUCKET 7

S11 SCORING BUCKET 8

S12 SCORING BUCKET 9

S13 SCORING BUCKET 10

N12- RESET STATISTICS

Press and hold the “SELECT” button until the display reads “CL”.

All statistics in N15 will be reset back to 0.

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N15- RESTORE FACTORY SETTINGS

Press and hold the “SELECT” button until the display reads “dE”.

All game settings will be restored to their factory defaults, which are

highlighted in this manual.

N13- DIAGNOSTICS

The diagnostics mode will help you troubleshoot problems and allow you to determine if all inputs are

working correctly.

The display will show “-” when no inputs or switches are activated.

Once one or more inputs are activated, their symbols alternate on the display (see the chart below).

Scoring Sensor (hoop) 1

*Ball Gate Open b

*Ball Gate Closed r

Tickets Low Lo (closed)

“.” (open)

Game Start Button o

Coin Switch C

*Note: both Gate Open and Gate Closed sensors are closed when gate is closed.

N14- BALL GATE MECH TEST

While in the Ball Gate Test mode, pressing the SELECT button turns the motor to the next location.

The current gate position is shown on the displays.

The motor will time out if the sensor is not reading movement.

GATE MOTOR POSITION LEFT DISPLAY

RIGHT DISPLAY

(Gate Open

Sensor)

(Gate Closed

Sensor)

Gate is Open OP 0 1

Gate is Closed CL 0 0

Gate is Moving 1 1

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MAINBOARD PINOUT

SPI Out - Display - (J10) Chase Lights (J11,J12,J13,J14)

Ground Pin 1 & Pin 3 - +12V Pin 1 - Chase Output

+12V Pin 2 - SCLK_BUS2 Pin 2 - Chase Output

Low Side Driver Pin 4 - SMOSI_BUS2 Pin 3 - +12V

High Side Driver Pin 5 & Pin 7 - Ground Pin 4 - Chase Output

+3.3V TTL Logic Pin 6 - SCS2_BUS2 Pin 5 - Chase Output

+3.3V Pin 8 - SMISO_BUS2 Pin 6 - +12V

R- R+

L+ L-

USB

J19 J24

J9 J5 J21

J14

J13

J11

J12

J10

J25

J22

J18

Flyback Diodes on Q1, Q2

PX37 PB18PB16 PB17

PB7

PX29

PA06

PA05

PX10

PX11

Bootloader Jumper

PB19PX39PX00PX01PB20PX02PB21PB22PB23PB24

PB25

PB26

Q12 Q10 Q11

Q1Q2Q3Q4

Q5Q6Q7Q8

Q13Q14

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MAINBOARD PINOUT GUIDE

SWISH IO for GEN1 REV D, E & E2

Pin Type Purpose Ref Pin #

LOWSIDE #1,w diode Mechanical Count #1 Game J22 1

LOWSIDE #2, w diode Mechanical Count #2 Ticket J22 2

LOWSIDE #3 J22 3

LOWSIDE #4 J22 4

LOWSIDE #5 J22 5

LOWSIDE #6 J22 6

LOWSIDE #7 J22 7 Pin Type Purpose Ref Pin #

LOWSIDE #8 J22 8 Ground Gate Motor Common/GND J24 1

LOWSIDE #9 J22 9 Ground Sensor, Gate Motor J24 2

+12 Volts Mechanical Count #1 Game +12V J22 10 +12 Volts J24 3

+12 Volts Mechanical Count #2 Ticket +12V J22 11 +12 Volts Sensor, Gate Motor +12V J24 4

+12 Volts J22 12 PB7 Sensor, Gate Motor Input UP J24 5

+12 Volts Strip Light - Top Lights, +12V J22 13 LOWSIDE #12 J24 6

+12 Volts Strip Light - Side Lights, +12V J22 14 PX29 Sensor, Gate Motor Input DOWN J24 7

+12 Volts J22 15 HIGHSIDE #10 Start Push Button Light +12V J24 8

+12 Volts J22 16 HIGHSIDE #11 Gate Motor Driver J24 9

3.3V J24 10

* = Attract Mode Lights TBD

PX37 Ticket Notch #1 J5 1

Ground Ground for Ticket Dispensor J5 2

PB18 Ticket Motor #1 J5 3

HIGHSIDE #13 J25 1 +12 Volts Power for Ticket Dispensor J5 4

HIGHSIDE #14 J25 2

PX10 Service Button #1 J25 3 PB16 Low Ticket Switch J9 1

PX11 Service Button #2 J25 4 Ground Ground for Low Ticket Switch J9 2

Ground J25 5 PB17 Jersey Coin Lockout (Not Used?) J9 3

Ground Ground for Service Buttons J25 6 +12 Volts J9 4

+12 Volts Coin Door Power J6 1 PA06 DBA Input J8 1

PA05 Coin Input J6 2 +12 Volts DBA +12V J8 2

Ground Coin Ground J6 3 Ground DBA Gnd J8 3

Ground J8 4

= LED Constant Current Drive

= 12 Volts

= Ground

BayTek Swish NEWGEN1 Hardware Pinout

=Low Side Driver

=High Side Driver

= TTL Input/Output

H:\Service Manuals & Documents\DROPBOX\SWISH\2011-03-19rev io_newgen_swish.xls

Page 1 of 1 Printed: 3/8/2012 9:33 AM

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MAINBOARD PINOUT GUIDE

SWISH IO for GEN1 REV D, E & E2

Driver 1 J12 1

PB19 Hoop Sensor J21 1 Driver 2 J12 2

PX39 J21 2 +12 Volts J12 3

PX00 J21 3 Driver 3 J12 4

PX01 J21 4 Driver 4 J12 5

PB20 J21 5 +12 Volts J12 6

PX02 J21 6

PB21 J21 7 Driver 5 J11 1

PB22 J21 8 Driver 6 J11 2

PB23 J21 9 +12 Volts J11 3

PB24 J21 10 Driver 7 J11 4

Ground Start Push Button Light J21 11 Driver 8 J11 5

Ground Hoop Sensor Ground J21 12 +12 Volts J11 6

Ground J21 13

Ground J21 14 Driver 9 J13 1

+12 Volts J21 15 Driver 10 J13 2

+12 Volts Hoop Sensor +12V J21 16 +12 Volts J13 3

+12 Volts J21 17 Driver 11 J13 4

+12 Volts J21 18 Driver 12 J13 5

PB25 J21 19 +12 Volts J13 6

PB26 Start Push Button Inpu

J21 20

Driver 13 J14 1

Driver 14 J14 2

+12 Volts J14 3

Driver 15 J14 4

Driver 16 J14 5

+12 Volts J14 6

H:\Service Manuals & Documents\DROPBOX\SWISH\2011-03-19rev io_newgen_swish.xls

Page 1 of 1 Printed: 3/6/2012 3:04 PM

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MAIN BOARD PINOUT

A5NEWGEN1

J18

AACE2508

12 Volt DC

Power In Cable

AACE2502 Buttons

and Counters

J22

J25

AACE2502

Buttons and Counters

AACE2510

Bill Acceptor

J21

AACE2002 Lights and

Player Start Buttons

J24

AACE2512 Motor

and Motor Sensor

AACE2501 Ticket

Dispenser/Low ticket Cable

AACE2503

Coin Door

+12 V

Signal

Com

J19

AACE2507

Cable to

Speakers

J16 AACE2506

Display Cable

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WIRING DIAGRAMS

MENU BUTTONS, COUNTERS, START SWITCH, LED’S BALL

SENSOR, GATE MOTOR & SENSOR

AACE2511

Select

Button

Ticket and Game

Counters

AACO1000

Ticket

Counter

Game

Counter

AACE2502

AASE0020

Hoop Sensor

AACE2500

Game Start

Pushbutton

and Light

AACE2514

LED Cabinet Lighting

A5PB8000

AACE2512

AAMO1001

Ball Gate Motor

AACB2501

Ball Gate Sensor

To J25 on

Main Board

To J22 on

Main Board

To J21 on

Main Board

To J24 on

Main Board

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WIRING DIAGRAMS

COIN DOOR, DBA, TICKET DISPENSER, DISPLAY

+12 V

Signal

Com

To Ticket Dispense (A5TD1)

Notch Signal

Com Ground

Enable Signal

12 Volt Power

Low Ticket Switch

Wired Normally Open

AASW200

1/4” Spacer (A5SENY020)

To J5 on

Main Board

To J9 on

Main Board

AACE2501

Coin Switches

(AASW9903)

Wired Normal

Open

ToJ6

(COIN)on

Main Board

AACE2503

Coin Door Harness

AACBL4A-DOOR

Time Display

AABD4208

Score Display

AABD4208

AACE2505

AACE2506

To J8

on Main

Board

AACE2510

Bill Acceptor

Cable

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WIRING DIAGRAMS

POWER IN & SPEAKER

Power In Cord

From Wall

A5CORD5

Outlet Strip

AACE2504

Line Filter

A5FI9010

To J18

“POWER IN”

Connector on

Main Board

Speaker

A5SP1050

To J19

on Main

Board

AACE2507

To Speaker

Power Supply

Power Cable

AACE2509

Power Supply 12

Volt Cable

AACE2508

Power Supply

A5PS1001

Green LED power

indicator and voltage

adjustment pot

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TROUBLESHOOTING GUIDE

Troubleshooting Strategy

Use common sense and a systematic method of troubleshooting to determine the exact problem, probable cause and

remedy. Use the process of elimination to find the faulty component. Always check for the simple and obvious causes

first such as unplugged, loose or broken wires and bad sensors, bent, pinched, stuck or jammed components.

Problem Probable Cause Remedy

No power to the game.

No lights on at all.

Unplugged.

Circuit breaker tripped.

Power strip faulty.

Faulty cable/power supply.

Check wall outlet.

Reset power strip breaker switch or building

circuit breaker.

Change plug position, replace if needed.

See Power Supply diagnostic below.

Bill Acceptor on.

But everything else off.

(Power Supply not ON)

Power supply unplugged.

Power supply shutting down

because of 12 V overload.

Faulty power supply.

Insure unit is plugged into power strip and

red rocker switch is light up.

See power supply diagnostics to isolate bad

component. A bad motor

or 12 volt short

would cause this.

See Power Supply Diagnostic below.

Dollar Bill Acceptor not

functioning.

Ensure Bill Acceptor is set to

“Always Enable”

Check for power to Bill

Acceptor.

Dirt or debris in acceptor

slot.

Pinched, broken, or

disconnected wiring.

Bill acceptor problem.

Acceptor should cycle stacker at game

power up. If not, check cable connections.

Refer to “How to Clean Bill Acceptor”

Or clean with bill reader cleaning card.

(A5CC9000)

Check wiring from bill acceptor

to Main Board. (AACE2510)

Repair or replace wiring harness.

Check J8 connector on Main Board

Make sure wires are secure in connectors.

Refer to troubleshooting section of dollar bill

acceptor manual included with this game or

the diagnostics label of the back of the unit.

No Sound Volume set to zero in menu.

Disconnected, loose or bro-

ken wires.

Faulty speaker.

Increase the volume by entering menu.

Press and hold red menu button down to

enter menu.

Enter N2 in menu for game volume.

Enter N3 in menu for attract volume.

Check connections and reseat J19 on main

board. Cable # AACE2507

Replace speaker. AACE8811

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TROUBLESHOOTING GUIDE

Problem Probable Cause Remedy

Display not light-

ing up

Cycle game power off,

wait 10 seconds, turn

back on after checking

connections.

Phone cable to Display is

bent, pinched or un-

plugged.

Previous board in line

faulty.

Faulty Display Board.

Inspect cable and sockets. Replace cable if needed.

AACE2505, AACE2506

The displays are wired in series—if the output on the 1st

board is bad, the 2nd board will not light up. Refer to Dis-

play Wiring Diagram.

Replace Display Board. AABD4208

Part of a Display is

not showing

Segment faulty Replace display board.

Refer to Display Wiring Diagram. (AABD4208)

Game not

coining up.

Game does not

start.

Ensure game makes

sound when coin switch is

triggered.

Game set to large amount

of credits per game.

Start Pushbutton Faulty.

Check coin switches—both should be wired normally

open. If one switch is “closed” the other will not work.

Check wiring to main board.

Cable AACBL4A-DOOR, AACE2503

Enter N1 mode in menu to set credits per game.

Inspect pushbutton, clean, and check wires for continuity.

(AACE2500) back to main board.

Cabinet Lighting

not functioning

properly.

Led’s in top of cabinet plug

into J21 of main board.

Inspect cable and sockets. Replace cable if needed.

AACE2500, AACE2514

Tickets do not

dispense or

Wrong amount

dispensed.

If notch signal is

not seen, game will

stop trying until

power reset.

Press and hold red menu button down to enter menu.

Enter N5 in menu for Ticket Patterns - see if your game

matches any of patterns in manual. Change to ticket

pattern which matches your decal

Enter N6 in menu to enable or disable mercy tickets.

Enter N7 to make sure “Divide by 2” is off.

Enter N8 to make sure “Fixed Ticket Payout” is off.

Blow dust from sensor and clean with isopropyl alcohol.

Cycle game power and try again.

Replace with working dispenser to isolate the problem.

Flip tickets and load upside-down to have large cut notch

toward opto sensor.

Check cables AACE2501 from ticket dispenser to J9 on

main board.

Replace main board. (A5NEWGEN1)

Refer to “Game scores too many balls.” above.

Incorrect menu settings.

Opto Sensor on ticket dis-

penser dirty.

Faulty ticket dispenser.

Notch on tickets cut too

shallow.

Faulty cable.

Faulty Main Board.

Game is scoring too

many balls.

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TROUBLESHOOTING GUIDE

Problem Probable Cause Remedy

Meters do not

work.

Disconnected, loose or broken wires.

Faulty counters.

Game meter will click at start of next game

Check connections and reseat J22 on main board.

Cables # AACE2500 and AACO1000

Replace counters. AACO1000

Ticket meter will click for every notch the dispenser “sees”

Balls do not

score.

Hoop is bent down so that sensor

and mirror are not in perfect align-

ment.

Hoop Sensor is unplugged or faulty.

Faulty Hoop Sensor

Crawl inside game and pull up on hoop’s front rim.

Hoop should move enough to realign beam.

Check cable from sensor to main board.

(AASE0020 & AACE2500)

Replace sensor. (AASE0020)

Game scores

too many

balls.

Hoop Sensor is slightly out of align-

ment.

Faulty Hoop Sensor

Crawl inside game and pull up on hoop’s front rim.

Hoop should move enough to realign beam.

Replace sensor. (AASE0020)

Ball gate turns

all the time.

Motor should stop when

“Home Position” is seen.

A shorted motor may damage the

main board.

Clean sensor and check for 5 volts dropping to

zero when arm is in front of sensor.

Replace sensor if needed.

Check motor for proper resistance and replace

main board if transistors are damaged.

(A5NEWGEN1)

Ball Gate does

not turn.

Sensor on motor will go to home

position at power up. If sensor is not

seen, motor will stop and not start

until power is cycled.

Check 12 Volts at motor on power

up.

Sensor is faulty.

Check continuity on cables from sensor and motor

to main board. (AACE2512)

Replace motor if has 12 Volts DC, replace motor.

(AAMO1001)

Clean sensor and ensure set screw is tight.

Replace sensor if needed. (AACB2501)

Display shows

“LO”

Ticket tray is empty.

Disconnected, loose or broken wires.

Faulty low ticket switches.

Faulty Main Board.

Refill tray with tickets, check low ticket switch.

Check connections and reseat J25 on main board.

(AACE2501)

Switch is wired normally open.

Replace switch if needed. AASW200

Replace main board. Part # A5NEWGEN1

Menu buttons

do not work.

Stuck pushbutton

Cable problem.

Faulty pushbutton.

Inspect pushbutton to make sure it is not stuck.

Check continuity on connector.

Check cable from pushbutton to main board.

(AACE2511 & AACE2502)

Replace pushbutton. (AACE2511)

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POWER SUPPLY DIAGNOSTICS

Turn power OFF. Disconnect all 12 volt

output wires only. Turn power ON.

Green LED Light

comes ON.

Green LED Light

remains OFF.

Replace Power

Supply.

Turn power OFF. Unplug all outputs from the Main Board.

Reconnect the 12 volt output wires to the Power Supply. Turn

power ON.

Green LED Light

comes ON.

Green LED Light

remains OFF.

Turn power OFF. Re-

connect the outputs at

the Main Circuit Board

one at a time. Wait 1

minute between tests

to turn power ON.

Green LED Light

comes ON.

Green LED Light

remains OFF.

That cable or related compo-

nent is shorted out. See

Jumper Cable Pin-Outs to see

which component might be at

fault.

Short in Main

Board - Replace.

That cable is OK.

Green LED Light

dims. A related component such as

a solenoid is causing an over-

load. See Jumper Cable Pin-

Outs beginning on page 16 to

see which component might

be at fault.

Diagnose Power Supply

Power Supply is located under carpet inside game.

Please refer to “How to Access Blower” for informa-

tion.

Check the small green LED light on the power supply

circuit board. If the light is out there is a short

somewhere. If the light dims, there is an overload in

one of the circuits.

Green LED

power indicator

and voltage

adjustment pot

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DOLLAR BILL ACCEPTOR DIAGNOSTICS

FLASHING

CODE DESCRIPTION CORRECTIVE

ACTION

LEDs off Power off Turn on power

LEDs on Acceptor is OK

1 flash Bill path blockage Un-jam bill path

2 flashes Stacker jam Un-jam stacker

3 flashes Cassette is full of bills Empty the cassette

4 flashes Cassette is removed Replace the cassette

5 flashes Acceptor is defective Replace the acceptor

6 flashes Acceptor not enabled See service manual

10 flashes Configuration Mode Power down to exit

Rapid flashing

during operation

Stringing attempt de-

tected; or sensors dirty Clean the sensors

To enter Diagnostic Mode, press and hold the

Diagnostic Button on the back left corner of the DBA for

1-3 seconds.

The lights above the bill slot will flash the code.

First determine if Bill Acceptor has power:

Turn game ON—The bill acceptor should make noise as stacker cycles and

green lights on outside bezel should flash.

If NO power:

Due to the different models and brands of Bill Acceptors that are used:

Examine Bill Acceptor and determine if acceptor is 12 Volt DC or 110 VAC

Use meter to measure voltage at cable going into Bill Acceptor.

If power is OK:

Clean Bill Acceptor path to make sure there is nothing jamming unit.

Enter DBA Diagnostics Mode -

Important—Do not hold button down to long or Bill Acceptor will enter

programming mode.

If accidentally entered programming mode by mistake—Unplug game and plug back in.

ERROR CODES

Count the number of flashes on front bezel of Bill Acceptor and

follow chart for repair.

Note: There are many different models and brands of Bill Acceptors that are used on

redemption games. Your Bill Acceptor may differ from the unit shown.

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PARTS LIST

A5DE2500 Backboard Decal

A5DE2501 Side Seam, Left Decal

A5DE2502 Side Seam, Right Decal

A5DE2503 Control Panel Decal

A5DE2504 Front Door Decal

A5DE2505 Side Bottom Decal

A5DE2506 Window Top Left Decal

A5DE2507 Window Bottom Left Decal

PART # DESCRIPTION

A5DE2508 Window Top Right Decal

A5DE2509 Window Bottom Right Decal

AACB2501 Sensor for Ball Gate

AABD4208 Score/ Time Display (2 per game)

A5NEWGEN1 Main Board

A5TD1 Ticket Dispenser

A5PS1001 Power Supply

A5LK2000 Cash Box Key

A5LK5001 Front Door Key

A5FI9010 Line Filter for AC In

AASW200 Low Ticket Switch

A5CORD Power In Cord

A5MI2300 Mirror Surface for Hoop Sensor

AAMO1001 Ball Gate Motor

A5PB8000 Start Button

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PARTS PICTURES

AACBL4A-DOOR AACE2500 AACE2501 AACE2502 AACE2503

AACE2504 AACE2505 AACE2506 AACE2507 AACE2508

AACE2509 AACE2510 AACE2511 AACE2512 AACE2513

AACE2514 AACO1000 AASE0020 AAPB2700 A5SP1050

AACB2501 A5TD1 A5NEWGEN1 A5PS1001 AABD4208

A5LK2000 A5LK5001 A5FI9010 AASW200 A5CORD5

A5MI2300 AAMO1001 A5PB8000

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DECAL DIAGRAM

A5DE2508 Window

Decal Top Right

A5DE2509 Window

Decal Bottom Right

A5DE2502 Seam

Decal Right

A5DE2505 Side

Cabinet Decal

A5DE2506 Window

Decal Top Left

A5DE2501 Seam

Decal Left

A5DE2507 Window

Decal Bottom Left

A5DE2505 Side

Cabinet Decal

A5DE2500

Backboard Decal

A5DE2503

Control Panel Decal

A5DE2504

Front Door Decal

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MAINTENANCE LOG

If repairs are necessary, it is good practice to keep a log of repairs done and parts ordered.

The chart below will assist you in tracking your game’s maintenance.

DATE MAINTENANCE PERFORMED PARTS ORDERED INITIALS

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TECHNICAL SUPPORT

Excellent customer service is very important to Bay Tek Games!

We know that keeping your games in great operating condition is important to your business.

When you need us, we are here to help. You can call us for free technical assistance, and you can

count on us to have parts on-hand to support your game. We offer options that t your needs.

Electronics / Circuit Boards - Repair Options

Repair & Return – If you have Circuit Board issues with your Bay Tek game, you can send the board

to us and we’ll repair it right away. Most items sent to us are repaired and returned to you within two

days. This option is your best value as we offer this fast turn-around service at the most reasonable

price.

Advance Replacement – If you have Circuit Board issues with your Bay Tek game, but you don’t

have time to send in your board in for repair, give us a call and ask for an Advance Replacement.

We’ll send you a replacement board that same day (pending availability). When you get your new

board, just repackage the defective board in the same box and send it back to us. We make it easy by

including a UPS Return Shipping label for you to put on the box (not available for international ship-

ments). This is your best option when you need to get your game up and running as quickly as pos-

sible!

Spare Parts – Take matters into your own hands and purchase new spare Circuit Boards for your

Bay Tek games. Many of our games share the same main-board electronics. This means you can buy

one set of spare electronics to support many of your Bay Tek games. Spare boards allow you to get

your game up and running the quickest and provide you a valuable troubleshooting option. Call our

technicians to get recommendations for what you should keep on hand for spare parts!

Technical Support:

“You” are the best tool for troubleshooting! Your abilities to understand the game and your skills to

repair the game are invaluable to us! If you need help, you know you can call us. It’s not easy to diag-

nose a game remotely by phone, but our technicians do a great job. They’ll need your help to perform

some troubleshooting steps and convey to them exactly what’s happening with your game.

Returns, Credits, & Fees:

NOTICE! ALL ITEMS being sent to Bay Tek Games for repair or return, etc. require prior Return

Authorization! Bay Tek Games will provide a Product Return Form with an authorizing Ticket Number

for each item to be returned. Please be certain to include this document with all shipments!

Late Fees and Non-Return Fees - Advance Replacement and Warranty Replacement items require

the defective items to be returned by Bay Tek games promptly to avoid Late Fees. We expect items to

be returned with 10 working days. Late fees are invoiced monthly. Late fees are non-refundable under

any circumstance! Any item not returned within 90 days will be invoiced in full as a replacement part.

Bench Fees - Bench fees will apply for each electronic item returned to Bay Tek Games (this includes

unused Advance Replacement items). This charge covers our cost to inspect, evaluate and retest

each item. Please note that returned items that do not pas our tests will be charged accordingly as

replacement items or advance replacements.

Restocking Fees - Unused items returned for credit will be credited minus a restocking fee. Items

must be returned with in 30 days of purchase in order to qualify for any credit amount. No shipping

charges will be credited.

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WARRANTY

NON-WARRANTY

Bay Tek Games warrants to the original purchaser that all game components will be free of defects

in workmanship and materials for a period of 6 months from the date of purchase. If you ll out the

registration card in the cashbox of the game, Bay Tek will add another 3 months to your warranty, free

of charge.

Bay Tek Games will, without charge, repair or replace defective component parts upon notication to

the parts/service department while the game is under warranty.

Warranty replacement parts will be shipped immediately, via ground service, along with a Product

Return Form for the return of defective parts.

Defective parts must be shipped back to Bay Tek Games unless otherwise instructed. Items not re-

turned to Bay Tek Games will be invoiced as replacement parts.

This warranty does not apply in the event of any misuse or abuse to the product, or as a result of any

unauthorized repairs or alterations. The warranty does not apply if any serial number decal is altered,

defaced, or removed from its original position.

Should you need your game serviced, determine the serial number from the decal placed on the

front of this manual, or locate it on the back of the game. Then contact our Service Department at:

920.822.3951 or e-mail: service@baytekgames.com

Options and estimated charges will be provided to you for your approval.

Please remember that any items being sent to Bay Tek Games must include prior return

authorization from our Parts & Service Department.

This approval will include a Product Return Form which is required to be included with any incoming

shipments. Repaired parts will be shipped back using the same method in which they were received.

Repairs are warranted for 30 days from the date of return shipment.

ATTENTION

In order to maintain the safety & compliance certications of this

game, ONLY approved parts may be used. For approved

replacement parts, refer to the parts list in this manual.

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Swish Redemption Games Service Manual Bay Tek

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