TELES.iGATE Teles Igate Gsmbox Manual 130
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TELES.iGATE Systems Manual For System Software Version 13.0 Berlin TELES AG provides this document “as is,” with no representations or warranties, either explicit or implied, including but not limited to the implied warranties of merchantability, title, or fitness for a particular purpose. TELES AG reserves the right to make changes in product software, hardware, or documentation at any time, with no obligation to inform any persons or entities of such changes. Every effort has been made to ensure that the information in this manual is accurate. However, TELES AG assumes no responsibility for any losses, whether electronic, financial or other, that might accrue from inadvertent inaccuracies that the software or documentation might contain. The hardware and software described in this publication is protected by international copyright law. Use is intended solely for the legitimate owner. Unauthorized distribution or use may result in civil and criminal penalties and will be prosecuted. © Copyright 2007 TELES AG Berlin. All rights reserved. TELES®, IntraSTAR®, Intra*®, iSWITCH® and iGATE® are registered trademarks of TELES AG. All other trademarks used are the property of their respective owners. Contents 1 TELES.iGATE Systems Manual 13.0 .............................................. 1 1.1 What’s New in Version 13.0 ............................................................................. 1 1.2 About this Manual ............................................................................................ 2 2 Safety and Security Precautions .................................................... 3 2.1 Safety Measures ............................................................................................... 3 2.2 Tips for EMC Protection .................................................................................. 3 2.3 System Security ............................................................................................... 4 2.4 Servicing the System ....................................................................................... 4 2.4.1 Replacing Components............................................................................... 5 2.4.2 Protecting the Operating System ................................................................ 5 2.5 CDR Files .......................................................................................................... 5 2.6 Network Security .............................................................................................. 6 3 Overview ........................................................................................... 9 3.1 Features .......................................................................................................... 10 3.2 How TELES.iGATE Works ............................................................................. 11 3.3 Supported Implementation Scenarios .......................................................... 11 4 Installation ...................................................................................... 14 4.1 Checklist ......................................................................................................... 14 4.2 Package Contents .......................................................................................... 14 4.3 Hardware Description .................................................................................... 15 4.4 Installation Requirements ............................................................................. 17 4.4.1 Ethernet Wiring ......................................................................................... 18 4.4.2 PRI Wiring ................................................................................................. 19 4.4.2.1 TELES to TBR12 ................................................................................ 19 4.4.2.2 Former TELES Assignment to Current TELES Assignment ............... 20 4.4.3 Analog Wiring............................................................................................ 20 4.4.4 BRI Wiring ................................................................................................. 20 4.4.5 Antenna Connection.................................................................................. 21 4.4.6 SIM Cards ................................................................................................. 21 4.4.6.1 The SIM-Card Carrier Module............................................................. 21 © 2007 by TELES AG Berlin, Version 13.0/SH-e/04.16, Issue: April 2007 Page i 4.5 Preparing for Installation ...............................................................................25 4.6 Hardware Connection .....................................................................................25 4.7 Startup with TELES.Quickstart ......................................................................25 4.7.1 Installing TELES.Quickstart ....................................................................... 26 4.7.2 Configuration with TELES.Quickstart ........................................................ 27 4.8 Startup via FTP ................................................................................................29 4.9 LED Functionality ...........................................................................................30 4.9.1 TELES.iLCR Base Board PRI Port LEDs .................................................. 30 4.9.2 TELES.iGATE 4 Mobile Board SIM-Card LEDs ........................................ 30 4.10 Remote Access and Access Security .........................................................32 4.10.1 TELES.GATE Manager ......................................................................... 32 4.10.2 FTP .......................................................................................................... 33 4.10.3 Setting a Password for Remote Access .................................................. 34 4.10.4 4.8.3 Self Provisioning with TELES.NMS ................................................ 35 5 Configuration Files .........................................................................36 5.1 Configuration File ip.cfg .................................................................................38 5.1.1 System Section Configuration ................................................................... 38 5.1.2 Ethernet Interface Configuration................................................................ 39 5.1.3 Bridge Configuration.................................................................................. 39 5.1.4 NAT Configuration ..................................................................................... 40 5.1.5 PPPoE Configuration................................................................................. 42 5.1.6 Firewall Settings ........................................................................................ 42 5.1.7 Bandwidth Control ..................................................................................... 44 5.1.8 DHCP Server Settings ............................................................................... 46 5.1.9 PPP Configuration for ISDN and CDMA Dial-Up....................................... 47 5.1.10 VLAN Configuration ................................................................................. 48 5.1.11 Examples ................................................................................................. 49 5.1.11.1 Default Configuration.........................................................................49 5.1.11.2 Active Ethernet Bridge.......................................................................49 5.1.11.3 Integrated DSL-Router Scenario for VoIP Traffic with an Active DHCP Server and Firewall.....................................................................................................50 5.1.11.4 VLAN Scenario..................................................................................51 5.2 Configuration File pabx.cfg ...........................................................................52 5.2.1 System Settings......................................................................................... 52 5.2.1.1 Life Line...............................................................................................52 5.2.1.2 Log Files..............................................................................................53 5.2.1.3 Night Configuration..............................................................................55 5.2.1.4 Controllers ...........................................................................................55 5.2.1.5 Subscribers .........................................................................................60 5.2.1.6 Global Settings ....................................................................................63 5.2.2 SMTP-Client Configuration ........................................................................ 66 5.2.3 Number Portability Settings ....................................................................... 68 5.2.4 SNMP Settings .......................................................................................... 69 Page ii © 2007 by TELES AG Berlin, Version 13.0/SH-e/04.16, Issue: April 2007 5.2.5 Time-Controlled Configuration Settings .................................................... 69 5.3 Configuration File route.cfg .......................................................................... 71 5.3.1 Entries in the [System] Section ................................................................. 71 5.3.1.1 Mapping .............................................................................................. 71 5.3.1.2 Restrict................................................................................................ 72 5.3.1.3 Redirect............................................................................................... 74 5.3.1.4 Setting the Time-Controlled Sections ................................................. 75 5.3.2 VoIP Profiles ............................................................................................. 77 5.3.3 Gatekeeper Profiles .................................................................................. 80 5.3.4 Registrar Profiles....................................................................................... 82 5.3.5 Radius Profiles .......................................................................................... 83 6 TELES.iGATE Routing Examples ................................................. 84 6.1 TELES.iGATE Integration in a Carrier Network ........................................... 84 6.2 TELES.iGATE Integration with SIM-Card Switching in an H.323 Carrier Network .................................................................................................................... 86 6.3 TELES.iGATE as a Second-Generation LCR with VoIP .............................. 88 7 Mobile Configuration Options ...................................................... 90 7.1 Connection to a TELES.vGATE ..................................................................... 90 7.2 Module Distribution of Various Mobile Networks ....................................... 90 7.3 Network-Specific Mobile Routing ................................................................. 92 7.3.1 Using a Fixed Mobile Port Address........................................................... 92 7.3.2 Using the LAIN as the Mobile Port Address.............................................. 93 7.3.3 Fixed LAIN for a Mobile Port ..................................................................... 94 7.4 Incoming Voice Calls from Mobile ................................................................ 94 7.5 Calling Line Identification Restriction (CLIR) .............................................. 95 7.6 Blocking Ports ................................................................................................ 95 7.7 Setting Limits .................................................................................................. 96 7.8 Automatic SIM Switching .............................................................................. 97 7.8.1 Switching SIMs.......................................................................................... 98 7.8.2 Cyclical SIM Switching .............................................................................. 98 7.8.3 Immediate SIM Switching.......................................................................... 98 7.8.4 Count Status Information .......................................................................... 99 7.9 Defining Time Limits for Calls ....................................................................... 99 7.10 Pause between Two Calls .......................................................................... 100 7.11 Time-Controlled SIM Switching ................................................................ 100 © 2007 by TELES AG Berlin, Version 13.0/SH-e/04.16, Issue: April 2007 Page iii 7.12 Mobile-User PBX Callback .........................................................................102 7.13 Optional Mobile Quality Parameters .........................................................103 7.14 Deactivating Class 2 Re-Routing ...............................................................104 7.15 Checking Ports/Mobile Channels ..............................................................104 7.16 Recharging Prepaid SIMs ...........................................................................105 7.16.1 Recharge Preparation ........................................................................... 106 7.16.1.1 Checking the Active SIM .................................................................106 7.16.1.2 Addressing SIMs Using Port- and Controller-Specific Routing .......107 7.16.1.3 Blocking the Port Containing the Recharging SIM ..........................107 7.16.2 Recharging Procedure........................................................................... 107 7.16.2.1 Direct Recharging via Call...............................................................107 7.16.2.2 Indirect Recharging via TELES.GATE Manager .............................108 7.16.3 Prepaid Account Status Query .............................................................. 113 7.16.3.1 Direct Account-Status Query...........................................................113 7.16.3.2 Indirect Account-Status Query ........................................................114 7.16.3.3 Saving /Forwarding the Account Status ..........................................114 8 Signaling and Routing Features .................................................115 8.1 Digit Collection (Enblock/Overlap Receiving) ............................................115 8.2 Rejecting Data Calls and Specified Numbers ............................................115 8.3 Routing CLIP and CLIR Calls .......................................................................115 8.4 Routing Calls without CLIR ..........................................................................116 8.5 Conversion of Call Numbers ........................................................................116 8.6 Setting Number Type in OAD/DAD ..............................................................117 8.7 Setting the Screening Indicator ...................................................................119 8.8 Setting a Default OAD ...................................................................................119 8.9 Setting or Removing Sending Complete Byte in Setup ............................120 8.10 Miscellaneous Routing Methods ...............................................................120 8.10.1 Routing Calls without a Destination Number ......................................... 121 8.10.2 Routing Calls Based on an Extension Prefix or on the Length of the Destination Number................................................................................................. 121 8.11 Changing Cause Values .............................................................................122 9 Additional VoIP Parameters ........................................................124 9.1 Signaling Parameters ..................................................................................124 Page iv © 2007 by TELES AG Berlin, Version 13.0/SH-e/04.16, Issue: April 2007 9.2 Registrar Parameters ................................................................................... 128 9.3 Routing Parameters ..................................................................................... 130 9.4 Quality Parameters ....................................................................................... 130 9.5 Compression Parameters ............................................................................ 136 9.6 Fax/Modem Parameters ............................................................................... 137 9.7 DTMF Parameters ......................................................................................... 138 10 System Maintenance and Software Update ............................. 139 10.1 Configuration Errors .................................................................................. 139 10.2 Status and Error Messages ....................................................................... 139 10.3 Software Update ......................................................................................... 147 10.4 Trace ............................................................................................................ 148 10.4.1 ISDN Trace Output................................................................................ 150 10.4.2 POTS Trace Output .............................................................................. 150 10.4.2.1 Trace Types .................................................................................... 150 10.4.2.2 sst Trace Output ............................................................................. 151 10.4.2.3 app Trace Output ............................................................................ 151 10.4.2.4 mid Trace Output ............................................................................ 152 10.4.2.5 ton Trace Output ............................................................................. 152 10.4.3 GSM/CDMA/UMTS Trace Output ......................................................... 152 10.4.4 VoIP Trace Output ................................................................................ 154 10.4.4.1 Interface IP Network ....................................................................... 155 10.4.4.2 Internal Protocol Interface (to ISDN, POTS, Mobile) ...................... 161 10.4.4.3 H.245 Messages ............................................................................. 162 10.4.4.4 RAS (Registration, Admission, Status) ........................................... 167 10.4.4.5 ENUM Output.................................................................................. 172 10.4.4.6 Examples ........................................................................................ 172 10.4.5 Remote Output...................................................................................... 176 10.4.6 SMTP Trace Output .............................................................................. 177 10.4.7 Number Portability Trace Output........................................................... 180 10.4.8 DTMF Tone Trace Output ..................................................................... 181 11 Feature Packages ...................................................................... 184 11.1 Activating the License ............................................................................... 184 11.2 DLA/Callback Services .............................................................................. 185 11.2.1 Call Connector and Callback Server ..................................................... 185 11.2.1.1 Special Announcement ................................................................... 186 11.2.1.2 DLA with DTMF............................................................................... 186 11.2.1.3 DLA with Fixed Destination Number ............................................... 187 11.2.1.4 Callback with DTMF and OAD as Callback Number....................... 187 © 2007 by TELES AG Berlin, Version 13.0/SH-e/04.16, Issue: April 2007 Page v 11.2.1.5 Callback with DTMF and Pre-Configured Callback Number ...........188 11.2.1.6 Callback to OAD and Fixed Second Leg.........................................188 11.2.1.7 DLA with DTMF and PIN for First Leg and Callback for Second Leg.... 188 11.2.1.8 Using a PIN in Front of the Call Number .........................................189 11.3 Least Cost Routing .....................................................................................190 11.3.1 Carrier Selection .................................................................................... 190 11.3.1.1 Routing Entries................................................................................190 11.3.2 Alternative Routing Settings .................................................................. 191 11.3.3 Charge Models ...................................................................................... 192 11.3.4 Generating Charges with the TELES.iGATE ......................................... 194 11.4 Online Traffic Monitor .................................................................................197 11.4.1 ASR Calculation and Resetting Statistic Values.................................... 197 11.4.2 Generating and Retrieving CDRs .......................................................... 198 11.4.2.1 Call Log ...........................................................................................199 11.4.2.2 Missed Calls List .............................................................................202 11.4.3 Generating Online CDRs ....................................................................... 203 11.4.3.1 Sending CDRs via TCP/IP ..............................................................203 11.4.3.2 Sending CDRs via E-Mail................................................................204 11.5 SMS Gateway ..............................................................................................205 11.5.1 Sending SMS via E-mail ........................................................................ 205 11.5.2 Receiving SMS Messages..................................................................... 206 11.5.2.1 SMS to E-Mail .................................................................................206 11.5.2.2 SMS to SMS....................................................................................207 11.5.2.3 SMS to File......................................................................................207 11.5.3 Incoming USSD (Unstructured Supplementary Services Data) ............ 207 11.5.4 Sending Messages via E-mail ............................................................... 207 11.5.5 Setting Up Connections via E-Mail ........................................................ 208 11.5.6 Sending Anouncements via E-Mail........................................................ 209 11.5.7 Displaying Incoming Calls ..................................................................... 209 11.5.8 Sending Automatic SMS for Unconnected Calls ................................... 210 11.6 Ported Number Screening ..........................................................................212 11.6.1 System Requirements ........................................................................... 212 11.6.2 Routing and Configuration ..................................................................... 212 11.7 SS7-Specific Settings .................................................................................214 11.7.1 General SS7 Terminology ..................................................................... 214 11.7.2 What is SS7? ......................................................................................... 214 11.7.3 Signaling Types ..................................................................................... 214 11.7.3.1 Associated Signaling .......................................................................214 11.7.3.2 Quasi-Associated Signaling ............................................................215 11.7.4 Signaling Points ..................................................................................... 215 11.7.4.1 Signaling End Points .......................................................................215 11.7.4.2 Signaling Transfer Points ................................................................215 11.7.4.3 Service Control Points.....................................................................215 11.7.5 SS7 Protocol Stack................................................................................ 216 11.7.5.1 Message Transfer Part....................................................................216 Page vi © 2007 by TELES AG Berlin, Version 13.0/SH-e/04.16, Issue: April 2007 11.7.5.2 ISDN User Part ............................................................................... 217 11.7.5.3 Telephone User Part....................................................................... 217 11.7.5.4 Signaling Connection Control Part.................................................. 217 11.7.5.5 Transaction Capabilities Application Part ....................................... 217 11.7.5.6 Operations, Maintenance and Administration Part ......................... 217 11.7.5.7 Mobile Application Part ................................................................... 218 11.7.5.8 Intelligent Network Application Protocol.......................................... 218 11.7.6 SS7 and the TELES.iGATE .................................................................. 219 11.7.7 SS7 Routing Entries.............................................................................. 220 12 Optional Function Modules ....................................................... 222 12.1 Overview ..................................................................................................... 222 12.2 SNMP Agent ................................................................................................ 223 12.3 DNS Forwarder ........................................................................................... 223 12.4 ipupdate - DynDNS Client .......................................................................... 223 © 2007 by TELES AG Berlin, Version 13.0/SH-e/04.16, Issue: April 2007 Page vii Page viii © 2007 by TELES AG Berlin, Version 13.0/SH-e/04.16, Issue: April 2007 TELES.iGATE Systems Manual 13.0 1 What’s New in Version 13.0 TELES.iGATE Systems Manual 13.0 Congaratulations on the purchase of your new TELES.iGATE! This manual is set up to guide you through the step-by-step installation of your TELES.iGATE, so that you can follow it through from the front to the back. Quick-installation instructions appear in Chapter 4.7, “Startup with TELES.Quickstart”. Make sure you familiarize yourself thoroughly with the safety and security precautions detailed in Chapter 2 before you begin to install your TELES.iGATE. TELES is not liable for any damage or injury resulting from a failure to follow these safety and security instructions! 1.1 What’s New in Version 13.0 This manual includes descriptions of the following new features implemented since Version 12.0: • • • • • • • • • • • New kernel and file system to improve system performance New GUI (Graphical User Interface Parameters in configuration files no longer case sensitive UMTS: Monitoring of temperature and power supply Data transfer via UMTS Support of quad band GSM modules Supports routing priority for SIMs from TELES.vGATE Supports prepaid SIM management from TELES.vGATE Supports new protocol parameters from TELES.vGATE New VoIP functionality SIP: • Immediate switch to t.38 possible for interconnection with a fax server • Renegotiation of codecs in a fax if peer does not support t.38. • Refer method (RFC 3515) • VoipP-Preferred-Identity and P-Asserted-Identity (RFC 3325) • Additional possibilities for address type manipulations for OAD and DAD • DTMF relay with SIP INFO messages • Possible to set SIP transaction/dialog matching will occur strictly as per RFC3261 • Radius support New VoIP functionality H323 • Gatekeeper Registration: Terminal alias contains RasID plus prefixes • Radius support • Support of STUN for gatekeeper © 2007 by TELES AG Berlin, Version 13.0/SH-e/04.16, Issue: April 2007 Page 1 About this Manual 1.2 TELES.iGATE Systems Manual 13.0 About this Manual The chapters in this manual contain the following information: • • • • • • • • • • • • Chapter 1, “TELES.iGATE Systems Manual 13.0” Introduces the TELES.iGATE Systems Manual and how it is set up. Chapter 2, “Safety and Security Precautions” Contains information about security issues relevant to connection with the IP network. Chapter 3, “Overview” Briefly describes the TELES.iGATE and its implementation scenarios. Chapter 4, “Installation” Contains information on how to connect and configure the system so that it is ready for operation. Chapter 5, “Configuration Files” Describes the TELES.iGATE’s individual configuration files and parameters. Chapter 6, “TELES.iGATE Routing Examples” Contains useful examples and descriptions of scenario-based configurations in the route.cfg. Chapter 7, “Mobile Configuration Options” Describes mobile configuration entries. Chapter 8, “Signaling and Routing Features” Describes configuration settings in the route.cfg used for adjusting PRI signaling and customizing the configuration for specific scenarios. Chapter 9, “Additional VoIP Parameters” Contains additional configuration entries to fine-tune communication with the VoIP peer. Chapter 10, “System Maintenance and Software Update” Describes system messages that are saved in the protocol file, as well as trace options. Chapter 11, “Feature Packages” Contains a description of options that expand the TELES.iGATE’s functionality. Chapter 12, “Optional Function Modules” Contains a description of expansion modules. Page 2 © 2007 by TELES AG Berlin, Version 13.0/SH-e/04.16, Issue: April 2007 Safety and Security Precautions 2 Safety Measures Safety and Security Precautions Please be sure and take time to read this section to ensure your personal safety and proper operation of your TELES Infrastructure System. To avoid personal injury or damage to the system, please follow all safety instructions before you begin working on your TELES Infrastructure System. TELES Infrastructure Systems are CE certified and fulfill all relevant security requirements. The manufacturer assumes no liability for consequential damages or for damages resulting from unauthorized changes. This chapter applies for all TELES.Systems. Information that applies only for individual TELES.Systems specifies the system for which it applies. 2.1 Safety Measures Danger of electric shock - the power supplies run on 230 V. Unplug the TELES Infrastructure System from its power source before working on the power supply or extension socket. Make sure to install the system near the power source and that the power source is easily accessible. Bear in mind that telephone and WAN lines are also energized and can cause electric shocks. Wire your system using only the cables included in the package contents. Use only proper ISDN and Ethernet cables. Do not insert foreign objects into openings in the device. Conductible objects can cause short circuits that result in fire, electric shock or damage to the device. Do not open the TELES Infrastructure System except to install an additional TELES.Component. Changes in the device are not permitted. Be sure to respect country-specific regulations, standards or guidelines for accident prevention. 2.2 Tips for EMC Protection Use shielded cables. Do not remove any housing components. They provide EMC protection. © 2007 by TELES AG Berlin, Version 13.0/SH-e/04.16, Issue: April 2007 Page 3 System Security 2.3 Safety and Security Precautions System Security This section describes all points crucial to the TELES Infrastructure System’s system security. The system’s location must support normal operation of TELES Infrastructure Systems according to EN ETS 300 386. Be sure to select the location with the following conditions in mind: Location: Make sure you install the system horizontally in a clean, dry, dust-free location. If possible, the site should be air-conditioned. The site must be free of strong electrical or magnetic fields, which cause disrupted signals and, in extreme cases, system failure. Temperature: The site must maintain a temperature between 0 and 45°C. Be sure to guard against temperature fluctuations. Resulting condensation can cause short circuiting. The humidity level may not exceed 80%. To avoid overheating the system, make sure the site provides adequate ventilation. Power: The site must contain a central emergency switch for the entire power source. The site’s fuses must be calculated to provide adequate system security. The electrical facilities must comply with applicable regulations. The operating voltage and frequency may not exceed or fall below what is stated on the label. Antenna: TELES.iGATE contains no provision or protective device against power surges or lightning strikes. The installation of the antenna must fulfill all necessary safety requirements. Employ the services of a professional antenna installer. 2.4 Servicing the System Regular servicing ensures that your TELES.System runs trouble-free. Servicing also includes looking after the room in which the system is set up. Ensure that the air-conditioning and its filter system are regularly checked and that the premises are cleaned on a regular basis. Page 4 © 2007 by TELES AG Berlin, Version 13.0/SH-e/04.16, Issue: April 2007 Safety and Security Precautions 2.4.1 CDR Files Replacing Components If your TELES.System contains any of the following components, replace them according to the following table: Table 2-1 Component Life Span Component Life span Filter pads 6 months Power adapter 5 years Fan 5 years 2.4.2 Protecting the Operating System Changing configuration data and/or SIM card positions may lead to malfunctions and/or misrouting, as well as possible consequential damage. Make changes at your own risk. TELES is not liable for any possible damage resulting from or in relation to such changes. Please thoroughly check any changes you or a third party have made to your configuration! Make sure your hard disk or flash disk contains enough storage space. Downloading the log files and deleting them from the system on a regular basis will ensure your system’s reliability. Be careful when deleting files that you do not delete any files necessary for system operation. TELES.vGATE Control Unit: Do not use Ctrl/Alt/Del (Task Manager) to shut down vGateDesktop or vGateCtrl. Do not perform queries on the database. This can result in damages to the database. Do not use any MySQL tools, such as MySQL-Front to make changes in or perform tests on the database. 2.5 CDR Files Call Detail Records are intended for analysis of the system’s activity only. They are not designed to be used for billing purposes, as it may occur that the times they record are not exact. Note: Inaccuracies in the generation of CDRs may occur for active connections if traffic is flowing on the system while modifications in configuration or routing files are activated. © 2007 by TELES AG Berlin, Version 13.0/SH-e/04.16, Issue: April 2007 Page 5 Network Security 2.6 Safety and Security Precautions Network Security Every day hackers develop new ways to break into systems through the Internet. While TELES takes great care to ensure the security of its systems, any system with access through the Internet is only as secure as its user makes it. Therefore, to avoid unwanted security breaches and resulting system malfunctions, you must take the following steps to secure your TELES.System if you connect it to the Internet: • • • Use an application gateway or a packet firewall. To limit access to the system to secure remote devices, delete the default route and add individual secure network segments. Access to the system via Telnet, FTP, HTTP, TELES.GATE Manager or remote vGateDesktop must be password protected. Do not use obvious passwords (anything from sesame to your mother-in-laws maiden name). Remember: the password that is easiest to remember is also likely to be easiest to crack. The firewall must support the following features: • • Protection against IP spoofing Logging of all attempts to access the system The firewall must be able to check the following information and only allow trusted users to access the TELES.System: • • • • • • IP source address IP destination address Protocol (whether the packet is TCP, UDP, or ICMP) TCP or UDP source port TCP or UDP destination port ICMP message type Page 6 © 2007 by TELES AG Berlin, Version 13.0/SH-e/04.16, Issue: April 2007 Safety and Security Precautions Network Security For operation and remote administration of your TELES.System, open only the following ports only when the indicated services are used: Table 2-2 Ports Used for Specific Services Service Protocol Port For all TELES.Systems except TELES.vGATE FTP TCP 21 (default, can be set) Telnet (for TELES debug access only) TCP 23 SMTP TCP 25 DNS Forward UDP 53 HTTP TCP 80 (default, can be set) SNTP UDP 123 SNMP UDP 161 H.225 Registration, Admission, Status UDP 1719 (default, can be set) H.225 Signaling TCP 1720 (default, can be set) Radius Access UDP 1812 (default, can be set) Radius Accounting UDP 1813 (default, can be set) TELES.GATE Manager TCP 4445 (default, can be set) SIP Signaling UDP / TCP 5060 (default, can be set) RTP/RTCP UDP 29000-29120 (default, can be set) Communication from TELES.iGATE products to TELES.iGATE products UDP 29417 TELES.vGATE Control Unit TCP 57343 For TELES.vGATE Control Unit FTP TCP 21 Telnet TCP 23 MySQL database TCP 3306 TELES.iGATE signaling TCP 57342, 57343 Remote vGateDesktop TCP 57344 © 2007 by TELES AG Berlin, Version 13.0/SH-e/04.16, Issue: April 2007 Page 7 Network Security Table 2-2 Safety and Security Precautions Ports Used for Specific Services (continued) Service Remote vGateDesktop (read only) Protocol TCP Port 57345 For TELES.vGATE Sim Unit TELES.vGATE Control Unit plus TELES.iGATE TCP 51500 FTP TCP 21 Telnet TCP 23 For TELES.NMS The following ports are used for communication between the TELES.NMS Desktop and TELES.NMS: MySQL database TCP 3306 TELES.NMS protocol TCP 5000 TELES.NMS update TCP 5001 TELES.NMS task TCP 5002 TELES.NMS task TCP 5003 Note: Connection from a TELES.vGATE Control Unit to a TELES.iGATE requires ICMP access. The TCP filters listed above are activated in the default configuration of the TELES.vGATE Control Unit or the TELES.NMS server. Page 8 © 2007 by TELES AG Berlin, Version 13.0/SH-e/04.16, Issue: April 2007 Overview 3 Overview Mobile phone charges have become an important cost factor for many carriers and companies. Connections from the fixed network to mobile networks share a considerable amount of these costs. The TELES.iGATE can help reduce these costs up to 70%, because calls from mobile network to mobile network cost significantly less than calls from the fixed network to mobile networks. Fixed-to-mobile calls that travel through the TELES.iGATE are routed and billed as if they occurred within the same mobile network. You can insert SIM cards from any carrier into the SIM4 or SIM24 module. Depending on whether your system includes TELES.iGATE 4 GSM Boards, TELES.iGATE 4 CDMA Boards or TELES.iGATE 4 UMTS Boards, each TELES.iGATE can provide direct access to the GSM, CDMA or UMTS mobile network with up to 32 mobile channels – 4 mobile channels per TELES.iGATE 4 Mobile Board or up to 8 TELES.iGATE 4 Mobile Boards per TELES.iGATE. The TELES.iGATE Antenna Splitter Board combines the antennas so that only one or two antennas leave the system. The TELES.iGATE has 2 optional PRI ports, optional BRI ports and VoIP functionality, which provides up to 32 VoIP channels, so connection of the mobile gateway occurs by VoIP. The TELES.iGATE combines the cost savings resulting from implementation of the TELES.iGATE with those of Voice over IP transmission. TELES.iGATEs can be set up in various national or international locations. The TELES.iGATE features packages are modular expansion applications that provide services in addition to those offered with the standard software. Feature packages can be activated separately or in combination with one another, so that you can design your system according to your own needs. The TELES.iGATE supports all of the following standards: • GSM (Global System for Mobile Communications) • CDMA (Code-Division Multiple Access) • UMTS (Universal Mobile Telecommunications System) Throughout this manual, the following boards will be referred to as TELES.iGATE 4 Mobile Board, unless otherwise specified: • TELES.iGATE 4 GSM Board © 2007 by TELES AG Berlin, Version 13.0/SH-e/04.16, Issue: April 2007 Page 9 Features • • TELES.iGATE 4 CDMA Board TELES.iGATE 4 UMTS Board 3.1 • • • • • • • • • • • • • • • • • • • • • Overview Features Easy installation with TELES.Quickstart Conversion of PRI (optional) or VoIP to up to 32 mobile channels and vice versa Requires only two antennas for 32 mobile channels with TELES.iGATE Antenna Splitter Board Centralized SIM management with TELES.vGATE Call distribution/rerouting of temporarily unavailable mobile channels Automatic use (configurable) of the defined SIM cards per mobile channel Enblock and overlap receiving Conversion of call numbers Inband tone detection Can block specified telephone numbers and services Summarizes reject causes based on definable cause values Remote administration via Ethernet or ISDN Online monitoring, management and configuration via TELES.GATE Manager and TELES.NMS (Network Management System) Generates CDRs and transmits online CDRs (optional) Time-controlled configuration (optional) Built-in cutting edge LCR: Full-featured TELES least cost routing between PBX and PSTN (optional) Optional 24 SIM-card carrier can handle up to 24 SIM cards on 4 mobile channels; SIMs can be randomly distributed at will (optional) Callback function supported (optional) Direct Line Access function (optional) Number Portability (optional) International SS7: Q.767 (optional) VoIP • • • • • • • • Modular 8 to 32 channels H.323 v.4 / SIP signaling (RFC 3261) Various audio codecs: G.729, G.726, G.711, mobile, T.38 (fax) Gatekeeper support Registrar support RTP multiplexing STUN (support for non-static IP addresses) ENUM (changes phone numbers into IP addresses) Page 10 © 2007 by TELES AG Berlin, Version 13.0/SH-e/04.16, Issue: April 2007 Overview 3.2 How TELES.iGATE Works How TELES.iGATE Works The TELES.iGATE is connected to the PSTN or an IP network and to the mobile network. • • During outgoing calls from the PSTN or IP network to mobile, dialed digits are compared with the routing-table entries for various mobile networks. The calls are then routed through the corresponding SIMs in the TELES.iGATE and forwarded to the number dialed. Only the connection from the SIM in the TELES.iGATE to the mobile number in the same mobile network is charged. 3.3 Supported Implementation Scenarios In each of the following scenarios, calls are routed through individual gateways into the mobile network: a) Integration in a carrier network: One or more mobile gateways are connected to the carrier network. The carrier network routes mobile connections to the individual mobile gateways, which then terminate the mobile calls. b) Connection to a centralized SIM server (TELES.vGATE): The mobile gateways are integrated in the TELES.vGATE through the IP network. All SIM cards in the TELES.vGATE network are installed in and maintained from a central server, so that it is no longer necessary to install SIM cards into each TELES.iGATE. The vGateDesktop makes it possible to assign SIMs virtually to random ports and various times without physically removing the SIMs from the TELES.vGATE Sim Unit. © 2007 by TELES AG Berlin, Version 13.0/SH-e/04.16, Issue: April 2007 Page 11 Supported Implementation Scenarios Overview c) Last mile connection via mobile: The mobile gateways are set up at specific locations. The mobile gateway can multiplex the available mobile channels, as well as directly connect analog and/or ISDN subscribers (voice connections only). d) Callback with DTMF: The user calls a number that is defined so that the user will be called back based on his OAD. An alerting occurs. The user hangs up and is called back. After the user has taken the call, the destination number is entered using DTMF tones. When he has finished dialing, the connection to the destination number is established. e) Callback for international roaming: The user with an international mobile (prepaid SIM) calls a predefined number in the system. An alerting occurs. The user hangs up and is called back based on her OAD. After she accepts the call, she enters the destination number, which is in the same country as the system. This scenario is for employees who travel abroad, as it eliminates high international roaming fees. f) Least Cost Routing for termination of mobile calls: The mobile gateway with integrated LCR is set up between the existing PBX and the PSTN. The system’s LCR recognizes calls to the mobile network and sends them through the mobile gateway to the mobile network. Page 12 © 2007 by TELES AG Berlin, Version 13.0/SH-e/04.16, Issue: April 2007 Overview Supported Implementation Scenarios g) 2nd Generation LCR with VoIP: One or more mobile gateways are connected to the carrier’s IP backbone or the public Internet by VoIP. The carrier network routes mobile connections to the individual mobile gateways, which then terminate the mobile calls accordingly. h) SMS connection by e-mail: The mobile gateway is connected by Ethernet to the IT network. It implements an SMTP server (e-mail server). E-mail messages sent to this SMTP server are forwarded to the recipient as SMS messages through the mobile gateway. © 2007 by TELES AG Berlin, Version 13.0/SH-e/04.16, Issue: April 2007 Page 13 Checklist 4 Installation Installation This section contains information on basic installation and configuration of your TELES.iGATE. Follow the easy instructions to set up your TELES.iGATE in a matter of minutes. Implementation of individual scenarios requires adjustments to the appropriate interfaces. Tips for basic settings are described here. Links to relevant chapters are provided for more specific configuration changes. 4.1 Checklist The following checklist provides step-by-step installation instructions. 1. Check the package contents 2. Install the device 3. Connect the Ethernet 4. Connect the E1 trunks (optional) 5. Connect the analog lines (optional) 6. Connect the BRI lines (optional) 7. Connect the antennas 8. Using TELES.Quickstart, set the configuration (IP address) 9. Check functionality (using the LEDs) 10. Secure the LAN connection 11. Secure connection with the configuration program 4.2 Package Contents Your TELES.iGATE package contains the following components. Check the contents to make sure everything is complete and undamaged. Immediately report any visible transport damages to customer service. If damage exists, do not attempt operation without customer-service approval: • • • • • • • • 1 TELES.iGATE 1 power supply cable 1 or 2 RJ-45 ISDN cables with gray connectors; 5 meters (optional) 1 or 2 RJ-45 ISDN cables with green and blue connectors; 5 meters (optional) 1 RJ-45 LAN cable with gray connectors; 3 meters 1 copy of quick installation instructions 1 CD containing TELES.Quickstart, TELES.GATE Manager, system manual and default configuration files Mobile antennas (optional) Page 14 © 2007 by TELES AG Berlin, Version 13.0/SH-e/04.16, Issue: April 2007 Installation 4.3 Hardware Description Hardware Description Throughout this manual, the following boards will be referred to as TELES.iGATE 4 Mobile Board, unless otherwise specified: • TELES.iGATE 4 GSM Board • TELES.iGATE 4 CDMA Board • TELES.iGATE 4 UMTS Board The TELES.iGATE is available in expansion levels from 4 to 32 mobile channels. The following pages describe installation of the TELES.iGATE. Figure 4-1 shows the rear view of a TELES.iGATE, which contains the following boards: Left side from top to bottom: • TELES.iGATE 4 Mobile Board (for mobile channels 1-4) • TELES.iLCR Base Board • Optional TELES.iGATE Antenna Splitter Board Right side from top to bottom: • • • Optional TELES.iGATE 4 Mobile Board (for mobile channels 13-16) Optional TELES.iGATE 4 Mobile Board (for mobile channels 9-12) Optional TELES.iGATE 4 Mobile Board (for mobile channels 5-8) Power PRI 1 PRI 2 Antenna Figure 4-1 Antenna SIM-Card Carrier Ethernet 10/100 Base-T 2 HU TELES.iGATE: Rear View Figure 4-2 shows the rear view of a TELES.iGATE BRI, which contains the following boards: Left side from top to bottom: • TELES.iLCR 4BRI Board • TELES.iLCR Base Board • One empty slot Right side from top to bottom: © 2007 by TELES AG Berlin, Version 13.0/SH-e/04.16, Issue: April 2007 Page 15 Hardware Description • • • Installation One empty slot TELES.iGATE 4 Mobile Board (for mobile channels 5-8) Optional TELES.iGATE 4 Mobile Board (for mobile channels 1-4) 4 BRI Ports Power PRI 1 PRI 2 (opt.) (opt.) Figure 4-2 Page 16 Antenna SIM-Card Carrier (opt.) Ethernet 10/100 Base-T 2 HU TELES.iGATE BRI © 2007 by TELES AG Berlin, Version 13.0/SH-e/04.16, Issue: April 2007 Installation Installation Requirements Figure 4-3 shows the rear view of a TELES.iGATE, which contains the following boards: From left to right: • • • • • • • • • • TELES.iLCR Base Board TELES.iGATE 4 Mobile Board (for mobile channels 1-4) TELES.iGATE 4 Mobile Board (for mobile channels 5-8) TELES.iGATE 4 Mobile Board (for mobile channels 9-12) TELES.iGATE 4 Mobile Board (for mobile channels 13-16) Optional TELES.iGATE Antenna Splitter Board TELES.iGATE 4 Mobile Board (for mobile channels 17-20) Optional TELES.iGATE 4 Mobile Board (for mobile channels 21-24) Optional TELES.iGATE 4 Mobile Board (for mobile channels 25-28) Optional TELES.iGATE 4 Mobile Board (for mobile channels 29-32) PRI 1 PRI 2 SIM-Card Carrier Ethernet 10/100 Base-T Power Figure 4-3 4HU TELES.iGATE 4.4 Installation Requirements Antenna Antenna Before installing your TELES.iGATE, make sure you have the following connections in place: • • • • • Ethernet connection Antenna connection(s) Optional ISDN PRI connection to PSTN and/or to the PBX Power If the system is not connected to a TELES.vGATE, insert the SIM cards into © 2007 by TELES AG Berlin, Version 13.0/SH-e/04.16, Issue: April 2007 Page 17 Installation Requirements Installation the SIM-card carrier, the SIM-card carrier into the TELES.iGATE 4 Mobile Board. 4.4.1 Ethernet Wiring To connect the TELES.iGATE’s Ethernet port to your local network, connect the system to an Ethernet switch or hub in your network. Use the three meter cable with gray connectors. If you want to connect the TELES.iGATE directly to your computer and a connection cannot be established, use a cable with the following pin assignment: Connector 1 TX+ TXRX+ RX- 1 2 3 4 5 6 7 8 Connector 2 1 2 3 4 5 6 7 8 TX+ TXRX+ RX- Abbreviations: TX - Transmit / RX - Receive Page 18 © 2007 by TELES AG Berlin, Version 13.0/SH-e/04.16, Issue: April 2007 Installation Installation Requirements 4.4.2 PRI Wiring 4.4.2.1 TELES to TBR12 If you are connecting a TELES.iGATE to E1 and need to change the assignment of an adapter, assign the pins as follows. Connectors on cables included with the TELES.iGATE will be gray for TELES TE and gray for NT on the remote device, blue for TELES NT, and green for TE on the remote device: TELES System/TE Gray RX 1 RX 2 3 Terminal TX 4 5 Interface TX 6 7 8 TBR12/NT 1 TX 2 TX 3 4 RX 5 RX 6 7 8 Gray Network Interface Abbreviations: TX - Transmit / RX - Receive TELES System/NT Blue RX 1 RX 2 Network Interface 3 TX 4 TX 5 6 7 8 TBR12/TE 1RX 2 RX 3 4 TX 5 TX 6 7 8 Green Terminal Interface Abbreviations: TX - Transmit / RX - Receive © 2007 by TELES AG Berlin, Version 13.0/SH-e/04.16, Issue: April 2007 Page 19 Installation Requirements 4.4.2.2 Installation Former TELES Assignment to Current TELES Assignment If you are connecting a system with the former TELES assignment to one with the current TELES assignment, connectors will be yellow for former TE or NT and green for current TE or NT. Pin assignment will be as follows: Former TELES Equipment TELES System Green RX RX TX TX 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 Yellow TX RX RX TX Abbreviations: TX - Transmit / RX - Receive 4.4.3 Analog Wiring If your system contains optional analog boards, the connection to FXO or FXS lines occurs with the RJ45 connectors. Each connector’s pin out is for two analog lines: Tip Tip Ring Ring 4.4.4 1 2 3 4 5 6 7 8 Line 1 Line 1 Line 2 Line 2 BRI Wiring If your system contains optional TELES.iLCR 4BRI Board, the connection to the PBX or PSTN lines occurs with the RJ45 connectors. Each connector's pin out is for BRI line: Table 4-1 BRI Wiring RJ-45 TE NT Polarity 3 Transmit Receive + 4 Receive Transmit + 5 Receive Transmit - 6 Transmit Receive - Page 20 © 2007 by TELES AG Berlin, Version 13.0/SH-e/04.16, Issue: April 2007 Installation Installation Requirements Pins 1, 2, 7, and 8 are not used. TE refers to terminal endpoint (connection to PSTN). NT refers to network termination Layer 1 (connection to PBX). 4.4.5 Antenna Connection Plug an antenna cable into each of the SMA jacks. If the system contains a TELES.iGATE Antenna Splitter Board, plug the antenna(s) in there. If not, plug them into the jacks on the TELES.iGATE 4 Mobile Board. Note: Antennas connected to the TELES.iGATE must be installed by a qulaified technician according to all necessary safety requirements and the antenna’s installation specifications. The antenna adaptor does not provide power surge protection. 4.4.6 SIM Cards Each TELES.iGATE 4 Mobile Board has a slot for a SIM-card carrier. Insert the SIMs in the SIM-card carrier and then insert the SIM-card carrier into the TELES.iGATE 4 Mobile Board. If the system is connected to a TELES.vGATE, the SIM cards will be inserted into the TELES.vGATE Sim Unit and not into the TELES.iGATE. Note: You must configure the PINs in the pabx.cfg before inserting the SIM-card carrier unless the SIM has no PIN or the PIN is 0000. 4.4.6.1 The SIM-Card Carrier Module The SIM-card carrier module contains the SIM cards for the individual mobile channels. Each TELES.iGATE 4 Mobile Board (standard) contains one module, which can be inserted into and removed from the back of the TELES.iGATE 4 Mobile Board during operation. Depending on the modules specifications and version, up to six SIM cards can be implemented in each mobile channel or you can assign SIMs to individual mobile channels as you wish (seein Table 5-16). SIM cards are mounted on the front and back of the SIM24 module (optional) or the front of the SIM4 module (Figure 4-4). As a guide to help you distinguish top from bottom on the SIM24 module, SIM0-5 and SIM12-17 are printed in the upper corner near the module’s blue handle, as shown in Figure 4-4. The SIMs on the SIM4 module are numbered from right to left, with one SIM assigned to each mobile channel in ascending order. You can select the SIM cards you would like to use via software. Individual SIM cards on each channel can be active in different Timezones, or they can be reassigned following a time limit or call. © 2007 by TELES AG Berlin, Version 13.0/SH-e/04.16, Issue: April 2007 Page 21 Installation Requirements Figure 4-4 Installation SIM-Card Carrier Modules SIM0-5 SIM24 Module Front View 0 1 2 3 4 5 6 7 8 9 10 11 SIM6-11 SIM12-17 SIM24 Module Rear View 12 13 14 15 16 17 18 19 20 21 22 23 SIM18-23 3 2 1 0 SIM4 Module Note: Page 22 Insert ONLY the SIM-card TELES.iGATE 4 Mobile Board! carrier module into the © 2007 by TELES AG Berlin, Version 13.0/SH-e/04.16, Issue: April 2007 Installation Installation Requirements If a SIM24 carrier is used, entries in the subscriber line of the configuration file pabx.cfg or in nightfiles refer to the SIM positions for each mobile controller. The SIM positions and mobile controllers correspond with the physical SIM slots on the SIM-card carrier module as shown in Table 4-2: Table 4-2 SIM-Card Positions Slot Physical Mobile Port per Board SIM-Card Position 0 1 1 1 2 1 2 3 1 3 4 1 4 1 2 5 2 2 6 3 2 7 4 2 8 1 3 9 2 3 10 3 3 11 4 3 12 1 4 13 2 4 14 3 4 15 4 4 16 1 5 17 2 5 18 3 5 19 4 5 20 1 6 21 2 6 22 3 6 23 4 6 Example: In the following example, SIMs from various SIM positions in the © 2007 by TELES AG Berlin, Version 13.0/SH-e/04.16, Issue: April 2007 Page 23 Installation Requirements Installation SIM24 carrier are assigned to individual GSM controllers. Bear in mind that the first GSM controller on the TELES.iGATE 4 GSM Board has the physical controller number 00 in the system. SIM 1, which corresponds with slot 0 on the SIM24 carrier, is assigned to the first GSM controller. Physical Controller Number in the System Mobile Controller on the TELES.iGATE 4 Mobile Board SIM Card Position for the Mobile Controller Slot in the SIM24 Carrier 08 1 1 0 09 2 3 9 10 3 2 6 11 4 6 23 Subscriber08 Subscriber09 Subscriber10 Subscriber11 Page 24 = = = = TRANSPARENT ROUTER GSM[0000,00000,+00000,1,1,1,SIM24] CHADDR ALARM NEXT TRANSPARENT ROUTER GSM[0000,00000,+00000,3,1,1,SIM24] CHADDR ALARM TRANSPARENT ROUTER GSM[0000,00000,+00000,2,1,1,SIM24] CHADDR ALARM TRANSPARENT ROUTER GSM[0000,00000,+00000,6,1,1,SIM24] CHADDR ALARM © 2007 by TELES AG Berlin, Version 13.0/SH-e/04.16, Issue: April 2007 Installation 4.5 Preparing for Installation Preparing for Installation Each computer that is to communicate with the TELES.iGATE requires a network connection. Please have the following information for connection to your network available: • • • • • IP address in the local network for the TELES.iGATE to be configured Netmask for the TELES.iGATE to be configured Default gateway for TELES.iGATE to be configured DNS server address NTP server address Note: Bear in mind that the preconfigured TELES.iGATE’s default IP address is 192.168.1.2. If it is already being used in your local network, you must run TELES.Quickstart without a connection to your local network. This can occur using a back-to-back Ethernet connection from your computer to the TELES.iGATE. If the desired IP address for the TELES.iGATE is not in your network, you must assign your computer a temporary IP address from this range. 4.6 Hardware Connection • • • • Connect your computer with the local network Connect the TELES.iGATE with the local network If you choose to connect the TELES.iGATE to ISDN, use the ISDN connection cables included in the package contents to connect the TELES.iGATE with your PBX and/or the PSTN according to the required port configuration. Connect the TELES.iGATE to the power supply. 4.7 Startup with TELES.Quickstart TELES.Quickstart is an application that helps you to configure the basic settings of your TELES.iGATE quickly and conveniently. TELES.Quickstart can be installed on any of the following operating systems: • Windows 98 SE • Windows NT • Windows ME • Windows 2000 • Windows XP If you are using any of these operating systems, please follow the instructions in this chapter. If you are using a non-Windows operating system (e.g. Linux) follow the instructions in Chapter 4.8. © 2007 by TELES AG Berlin, Version 13.0/SH-e/04.16, Issue: April 2007 Page 25 Startup with TELES.Quickstart 4.7.1 Installation Installing TELES.Quickstart Make sure the TELES.GATE Manager is not running on your computer. To install TELES.Quickstart on your computer, insert the CD and select TELES.Quickstart from the menu. Follow the Windows instructions to begin installation of the TELES.Quickstart. Once installation begins, click Next to install TELES.Quickstart in the predefined folder. To install it in another location, click Browse and select a folder from the browser that appears. Then click Next. The next dialog asks you where you want to install the program’s icons. To install them in the folder that appears, click Next. If you want to install them in another location, select a folder from the list or enter a new folder name. Then click Next. To start TELES.Quickstart immediately following installation, activate the checkbox I would like to launch TELES.Quickstart. Make sure the checkbox is inactive if you do not want to start the program now. Click Finish. Page 26 Figure 4-5 TELES.Quickstart Installation © 2007 by TELES AG Berlin, Version 13.0/SH-e/04.16, Issue: April 2007 Installation Startup with TELES.Quickstart 4.7.2 Configuration with TELES.Quickstart Figure 4-6 TELES.Quickstart Now you can use TELES.Quickstart, to set up your TELES.iGATE’s IP configuration. Open TELES.Quickstart.exe. The program will automatically search for your TELES.iGATE in the local network. For TELES.Quickstart, the source UDP port is 57445. It might be necessary to change the firewall rules on your system. Click the Search button if you would like to restart the search. When the program has found your TELES.iGATE, it will appear in the window. As soon as it appears, you can end the search by clicking Stop. The system’s icon will appear in gray if it is unconfigured. Once it has been configured, it will appear in green. The serial number appears as the system’s name. The TELES.iGATE is partially preconfigured. The configuration files pabx.cfg and route.cfg are already on the system. Only the system’s IPrelated entries must be set. Individual port adjustments are to be made manually later. Port properties can be changed and parameters can be assigned then. To change the appearance of the window, select Large Icons, Small Icons or Details from the View menu. In the following description, we will use the Details View, which contains the following columns: Table 4-3 Heading TELES.Quickstart Details View Columns Definition Identifier This column lists the TELES.iGATE’s serial number. IP Address This column lists the TELES.iGATE’s IP address. Configured An X means the TELES.iGATE contains the configuration files. © 2007 by TELES AG Berlin, Version 13.0/SH-e/04.16, Issue: April 2007 Page 27 Startup with TELES.Quickstart Table 4-3 Installation TELES.Quickstart Details View Columns Heading Definition # of VoIP Ctrls This column lists the number of TELES.G729 Modules installed in the TELES.iGATE. Each TELES.G729 Module represents one VoIP controller. VoIP Channels This column shows the number of VoIP channels per TELES.G729 Module. Type Lists the type of the system. Box An X means the system is a TELES.VoIPBOX. CF Mounted An X means the TELES.iGATE contains a compact flash disk. To perform the initial configuration of the TELES.iGATE, double-click the icon or right-click and select Configure. The IP Settings dialog will appear. The default IP address appears in the IP Address box. Enter a new IP address. If the address you enter already exists in the network, you will be notified to choose another address at the end of the configuration process. Enter the TELES.iGATE’s netmask in the Mask dialog box. Enter the IP address for the Default Gateway and the Time Server in the corresponding dialog boxes. Select the Time Zone for the location of the TELES.iGATE. Click Finish. Figure 4-7 TELES.Quickstart Configuration: IP Settings There is no internal time generation for the system when the power is interrupted. That means the default time is used when the system is restarted or rebooted! Therefore it is important to set the system time with an NTP server. Now the TELES.iGATE is configured; all other processes run automatically. First the TELES.iGATE’s IP address will be changed and then the system will start with the new IP address. As soon as the system can be reached at the new IP address, you can set up a TELES.GATE Manager connection to the system and check all system information, such as the mobile port status. You can also configure routing entries. For information on TELES.GATE Manager access, see Chapter 4.10. For a description of configuration entries, see Chapter 5. You will find configuration examples in Chapter 6.If you right-click the system’s icon in the main window, you Page 28 © 2007 by TELES AG Berlin, Version 13.0/SH-e/04.16, Issue: April 2007 Installation Startup via FTP can also choose Temporarily Configure IP Address, only the IP address for the system’s first Ethernet interface address and the netmask will be temporary changed. This can be helpful if you want to set up local remote access to the system and use other IP settings on the remote device than the system’s IP configuration in the network. Bear in mind that the functions on the system’s first Ethernet interface work with the new settings. 4.8 Startup via FTP If you are using a computer that does not use a Windows operating system, you can preconfigure the TELES.iGATE via FTP. The TELES.iGATE’s default IP address is 192.168.1.2. To configure the TELES.iGATE using FTP, you must assign your computer an IP address from network range 192.168.1.0 Class C and then access the TELES.iGATE via FTP. The default user is teles and the default password is tcs-ag. To configure the system, use the default configuration file example on the CD in the Configfiles directory and the following four subdirectories: • IPconfig This subdirectory contains the file (ip.cfg) responsible for configuration of the Ethernet interface. • carrier This subdirectory contains a configuration (pabx.cfg, route.cfg) for TELES.iGATE 32 with TELES.iGATE 4 GSM Boards and VoIP. • corporate This subdirectory contains a configuration (pabx.cfg, route.cfg) for TELES.iGATE 16 with TELES.iGATE 4 GSM Boards. • umts_system This subdirectory contains a configuration (pabx.cfg, route.cfg) for TELES.iGATE 16 with TELES.iGATE 4 UMTS Boards. • bri_system This subdirectory contains a configuration (pabx.cfg, route.cfg) for TELES.iGATE 8 with TELES.iGATE 4 GSM Boards and an optional TELES.iLCR 4BRI Board. To edit the default configuration, follow the directions in Chapter 5. Upload the configuration files into the /boot directory. © 2007 by TELES AG Berlin, Version 13.0/SH-e/04.16, Issue: April 2007 Page 29 LED Functionality Installation 4.9 LED Functionality 4.9.1 TELES.iLCR Base Board PRI Port LEDs Each PRI port has one red and one green LED to show the port’s status. The red LED displays the status of the bypass relay that connects the ports with each other when the PRI port’s relays are off. That means when the system is connected between a PBX and the PSTN, it is transparent when the LED is red. The green LED displays whether or not layer 1 is active on the PRI port’s connected cable. Table 4-4 TELES.iLCR Base Board PRI Port LEDs LED Description Red on The system and bypass relay are inactive (normally during the startup phase). Red off The system has started and the bypass relay is active. Green on Layer 1 is active. Green off Layer 1 is inactive. The LEDs in the upper column show the general operational status of the SIM cards, while the status of the mobile channels is displayed in the lower column. Table 4-5 contains a description of the LEDs and what they mean: GSM Channel 1 GSM Channel 2 GSM Channel 3 GSM Channel 4 GSM Channel 1 GSM Channel 2 GSM Channel 3 GSM Channel 4 Connection Operation LEDs LEDs On the spine of the TELES.iGATE 4 Mobile Board, to the right of the SIM card module, two columns of green LEDs display the status of each mobile channel. SIM TELES.iGATE 4 Mobile Board SIM-Card LEDs GSM 4.9.2 Ant Page 30 © 2007 by TELES AG Berlin, Version 13.0/SH-e/04.16, Issue: April 2007 Installation Table 4-5 LED Functionality TELES.iGATE 4 Mobile Board LEDs Operational Status Connection Status Definition Off Off The mobile channel is not operational because: • No external power supply • SIM module slot is empty • No SIM card Off Blinking slowly Not possible Off Blinking quickly Not possible Off On Not possible Blinking slowly Off The SIM card is attached, but the mobile channel is not operational because: • Mobile channel is in logon phase • Mobile channel’s status is unknown Blinking slowly Blinking slowly Not possible Blinking slowly On Not possible Blinking quickly Off The mobile channel is not operational because: • SIM card has been blocked • Reception field strength below limit Blinking quickly Blinking slowly Not possible Blinking quickly Blinking quickly Status during initializing phase (e.g. system start up). Display changes when status of mobile changes. Blinking quickly On Not possible On Off The mobile channel is operational, the SIM card has logged on. On Blinking slowly Not possible On Blinking quickly The mobile channel is operational, the SIM card has logged on, a connection is being set up on this channel On On The mobile channel is operational, the SIM card has logged on, a connection has been set up on this channel © 2007 by TELES AG Berlin, Version 13.0/SH-e/04.16, Issue: April 2007 Page 31 Remote Access and Access Security 4.10 Installation Remote Access and Access Security After the system has been configured and all cables are connected, remote administration and maintenance can occur with the TELES.GATE Manager (Chapter 4.10.1) or via FTP (Chapter 4.10.2). 4.10.1 TELES.GATE Manager Figure 4-8 TELES.GATE Manager The TELES.GATE Manager administration and maintenance software offers a broad range of functions. The TELES.GATE Manager is user friendly and can be customized to suit your needs. The following maintenance functions are possible: • • • • Display system information and network element status. Retrieve and display configuration files. Restart network elements. Use of a trace option for checking functions and fault diagnosis. Option to use an external tool, e.g. to display and break down trace data. • Update the system software (firmware) and configuration tables. • Retrieve CDRs (Call Detail Records). • Display the current connections (status). • Display statistical information for network elements and interfaces. • Display the status of the interfaces. Use the CD enclosed in your package contents to install the TELES.GATE Manager. For a detailed description of installation and implementation of the TELES.GATE Manager, please refer to the TELES.GATE Manager and Utilities Programs Manual. TELES.GATE Manager remote access can occur via IP or ISDN. TELES.GATE Page 32 © 2007 by TELES AG Berlin, Version 13.0/SH-e/04.16, Issue: April 2007 Installation Remote Access and Access Security Manager access via IP uses port 4444 as origination TCP port and port 4445 as destination port. The following default value (4445) is configured in the pabx.cfg file for the system’s port: MoipPort=4445 In the default configuration, ISDN access is disabled. To configure the system so that certain data calls are received as remote administration calls, make the following changes in the pabx.cfg: RemoteCode=BBB MapAll =BBB DATA Make the following entries in the route.cfg if the system is to handle all data calls as remote-administration calls: MapAll0=BBB MapAll1=BBB MapAll2=BBB MapAll3=BBB MapAll4=BBB MapAll5=BBB MapAll6=BBB MapAll7=BBB MapAll8=BBB MapAll9=BBB DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA For a detailed description of ISDN configuration, see the TELES Infrastructure Systems Parameters and Hardware Manual. 4.10.2 FTP Remote access can also occur via FTP. You can use FTP to transfer configuration files. You can also carry out functions and traces with raw commands. Use the user name teles and the defined password to connect to the system with FTP. The following entries ensure the security of your FTP access: Table 4-6 FTP Security Entries FTP Security FtpdPort= Defines the FTP access port (default 21). © 2007 by TELES AG Berlin, Version 13.0/SH-e/04.16, Issue: April 2007 Page 33 Remote Access and Access Security Table 4-6 Installation FTP Security Entries (continued) FTP Security RemotePassword= Defines the password for FTP and TELES.GATE Manager access. Please refer to Chapter 4.10.3 for instructions on how to enter an encrypted password in the pabx.cfg. If you do not define a password, access to the system via TELES.GATE Manager occurs without a password, and FTP access occurs with the default password tcs-ag. Once you have access to the system, you will be in the folder /home/teles. To upload or download configuration files change to the directory /boot. To download log files, change to the directory /data if the system contains a flash disk. Otherwise change to the directory /boot. The following commands can be carried out via FTP access: Table 4-7 FTP Commands Command Function SITE xgboot Boots the entire system. SITE xgact Activates the configuration. SITE xgact 1-19 Activates the Night section corresponding with the number 1-19. SITE xgtrace 0 Deactivates trace. SITE xgtrace 1 Activates layer 2 trace. SITE xgtrace 2 Activates layer 3 trace. 4.10.3 Setting a Password for Remote Access The following entry ensures the security of your remote access. Use the mkpwd.exe tool to generate the password. You will find it on the enclosed CD in the directory pwd. Start the program in a command window with the entry mkpwd . The output shows the encrypted password. Enter the encrypted password in the configuration file pabx.cfg’s parameter line as follows: RemotePassword= When the file has been transferred to the system and the configuration has been activated, access to the system can occur only with the password. Don’t forget to memorize the password! Page 34 © 2007 by TELES AG Berlin, Version 13.0/SH-e/04.16, Issue: April 2007 Installation Remote Access and Access Security If you do not define a password, access to the system via TELES.GATE Manager occurs without a password, and FTP access occurs with the default password tcs-ag. 4.10.4 4.8.3 Self Provisioning with TELES.NMS With a management connection to the TELES.NMS (Network Management System), the TELES.iGATE can retrieve its configuration files from the configured TELES.NMS. That means that custom configuration of the device occurs automatically when the device is started. The following setting must be made in the [System] section of the pabx.cfg: AlarmCallback= RemoteCallback=