Dynabook UPA3547G3 CDMA Cell-PCS Module User Manual Manual

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Operating Basics
Connecting the LAN cable
To connect the LAN cable, follow the steps as detailed below:
■ Connect the AC adaptor before connecting the LAN cable. The AC
adaptor must remain connected during LAN use. If you disconnect the
AC Adaptor while the computer is accessing a LAN, the system may
hang up.
■ Do not connect any other cable to the LAN jack except the LAN cable.
Otherwise, malfunctions or damage may occur.
■ Do not connect any power supplying device to the LAN cable that is
connected to the LAN jack. Otherwise, malfunctions or damage may
occur.
1. Turn off the power to the computer and to all external devices
connected to the computer.
2. Plug one end of the cable into the LAN jack. Press gently until you hear
the latch click into place.
Link indicator
LAN jack
LAN cable
LAN Active indicator
Figure 4-29 Connecting the LAN cable
3. Plug the other end of the cable into a LAN hub connector or router.
Check with your LAN administrator and hardware or software vendor
before using or configuring a network connection.
When the computer is exchanging data with the LAN, the LAN Active
indicator glows orange. When the computer is connected to a LAN hub but
is not exchanging data, the Link indicator glows green.
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Operating Basics
Disconnecting the LAN cable
To disconnect the LAN cable, follow the steps as detailed below:
Make sure the LAN Active indicator (orange LED) is out before you
disconnect the computer from the LAN.
1. Pinch the lever on the connector in the computer’s LAN jack and pull
out the connector.
2. Disconnect the cable from the LAN hub or router in the same manner.
Check with your LAN administrator and hardware or software vendor
before disconnecting from the hub.
Computer Handling
This section explains computer handling and maintenance.
Cleaning the computer
To help ensure long, trouble-free operation, keep the computer free of dust
and dirt, and use care with all liquids around it.
■ Be careful not to spill liquids into the computer. If the computer does get
wet, turn the power off immediately and let the computer dry completely
- in these circumstance you should get the computer inspected by an
authorized service provider in order to assess the scope of any
damage.
■ Clean the plastics of the computer using a slightly water dampened
cloth.
■ You can clean the display screen by spraying a small amount of glass
cleaner onto a soft, clean cloth and then wiping the screen gently with
the cloth.
Never spray cleaner directly onto the computer or let liquid run into any
part of it. Never use harsh or caustic chemical products to clean the
computer.
Moving the computer
While the computer is designed for rugged durability you should exercise a
few simple precautions when moving it in order to help ensure trouble-free
operation.
■ Before moving the computer, it is recommended that you change the
setting associated with the Hard Disk Drive Protection feature. Please
refer to the section, Using the Hard Disk Drive (HDD) Protection, in this
chapter for further information.
■ Make sure all disk/disc activity has ended before moving the computer check that the HDD and other indicators on the front of the computer
are off.
■ Turn off (shut down) the computer.
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Operating Basics
■ Disconnect the AC adaptor and all peripherals before moving the
computer.
■ Close the display panel.
Always make sure the display panel is closed in Laptop mode before
turning the computer upside down.
■ Do not pick up the computer by its display panel.
■ Before carrying your computer, shut it down, disconnect the AC adaptor
and allow it to cool down - a failure to follow this instruction may result in
minor heat injury.
■ Be careful not to subject the computer to impact or shock - a failure to
follow this instruction could result in damage to computer, computer
failure or loss of data.
■ Never transport your computer with any cards installed - this may cause
damage to either the computer and/or the card resulting in product
failure.
■ Always use a suitable carry case when transporting the computer.
■ When carrying your computer, be sure to hold it securely so that it does
not fall or hit anything.
■ Do not carry your computer by holding any of its protruding elements.
Using the Hard Disk Drive (HDD) Protection
This computer has a function for reducing the risk of damage on the hard
disk drive.
Using an acceleration sensor built into the computer, TOSHIBA HDD
Protection detects vibration shocks and similar signs of movement of the
computer, and automatically moves the Hard Disk Drive head to a safe
position to reduce the risk of damage that could be caused by head-to-disk
contact.
■ This function does not guarantee that the hard disk drive will not be
damaged.
■ The secondary hard disk drive is not supported by the TOSHIBA HDD
protection function.
When vibration is detected, a message will be displayed on the screen, and
the icon in the Taskbar notification area will change to the protection state.
This message is displayed until the OK button is pressed or 30 seconds
pass. When vibration subsides, the icon returns to the normal state.
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Operating Basics
Taskbar icon
State
Icon
Description
Normal
TOSHIBA HDD Protection is enabled.
Protection
TOSHIBA HDD Protection is active. The
hard disk drive head is in a safe position.
OFF
TOSHIBA HDD Protection is disabled.
TOSHIBA HDD Protection Properties
You can change the TOSHIBA HDD Protection settings by using the
TOSHIBA HDD Protection Properties window. To open the window, click
Start -> All Programs -> TOSHIBA -> Utilities -> HDD Protection
Settings. The window can also be started from the icon on the Taskbar or
from the Control Panel.
HDD Protection
You can choose whether to enable or disable TOSHIBA HDD Protection.
Detection Level
This function can be set to four levels. The sensitivity levels in which
vibrations, impacts and their similar signs are detected can be set to OFF,
1, 2 and 3 in ascending order. Level 3 is recommended for better protection
of the computer. However, when the computer is used in a mobile
environment or in other unstable conditions, setting the detection level to 3
could result in frequent execution of TOSHIBA HDD Protection, which will
slow Hard Disk Drive reading and writing. Set a lower detection level when
the speed of Hard Disk Drive reading and writing is a priority.
Different detection levels can be set depending on whether the computer is
used as handheld or mobile usages, or whether it is used in a stable
environment such as on a table in the workplace or at home. By setting
different detection levels for the computer depending on whether it runs
with the AC power (desktop) or with batteries (handheld or mobile usage),
the detection level automatically switches according to the power
connection mode.
3D Viewer
This feature displays a 3D object on the screen which moves in according
to tilting or vibration of the computer.
When the TOSHIBA HDD Protection detects computer vibration the Hard
Disk Drive head is parked and the 3D object disk rotation will stop. When
the head is un-parked the disk will begin to rotate again.
The 3D Viewer can be started from the icon in the task tray.
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Operating Basics
■ This 3D object virtually represents the Computer's internal Hard Disk
Drive. This representation may vary from the actual number of disks,
disk rotation, head movement, part size, shape and direction.
■ This feature may use a large amount of CPU and memory on some
models. The computer may become slow or sluggish when attempting
to run other applications while the 3D Viewer is displayed.
■ Intensely shaking the computer or other subjecting it to strong impacts
may cause damage to the computer.
Details
To open the Details window, click the Setup Detail button in the TOSHIBA
HDD Protection Properties window.
Detection Level Amplification
When the AC adaptor is disconnected or the lid is closed, HDD Detection
assumes that the computer will be carried and sets the detection level to
the maximum for 10 seconds.
TOSHIBA HDD Protection Message
Specify whether to display a message when TOSHIBA HDD Protection is
active.
This function does not work when the computer is starting, in Sleep Mode,
in Hibernation Mode, in transition to Hibernation Mode, recovering from
Hibernation Mode, or powered off. Be sure to not subject the computer to
vibration or impact while the function is disabled.
Heat dispersal
To protect against overheating, the processor is equipped an internal
temperature sensor which activates a cooling fan or lowers the processing
speed if the computer's internal temperature rises to a certain level. You
are able to select whether to control this temperature by either turning on
the fan first, then if necessary lowering the processor speed, or by lowering
the processor speed first, then if necessary turning on the fan - these
functions are controlled within the Power Options.
When the processor's temperature falls to a normal range, the fan will be
turned off and the processor operation returned to its standard speed.
If the processor's temperature reaches an unacceptably high level with
either setting, the computer will automatically shuts down to prevent any
damage - in this instance all unsaved data in memory will be lost.
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Chapter 5
The Keyboard
The computer's keyboard layouts are compatible with a 104/105-key
enhanced keyboard - by pressing some keys in combination, all of the
104/105-key enhanced keyboard functions can be performed on the
computer.
The number of keys available on your keyboard will depend on which
country/region your computer is configured for, with keyboards being
available for numerous languages.
In use there are six different types of keys, specifically typewriter keys,
function keys, soft keys, Hot keys, Windows special keys and the keypad
overlay.
Typewriter keys
The typewriter keys produce the upper-case and lower-case letters,
numbers, punctuation marks, and special symbols that appear on the
screen. However, there are some differences between using a typewriter
and using a computer keyboard:
■ Letters and numbers produced in computer text vary in width. Spaces,
which are created by a 'space character' may also vary depending on
line justification and other factors.
■ The lowercase l (el) and the number 1 (one), together with the
uppercase O (oh) and the 0 (zero), are not interchangeable on
computers as they are on a typewriter.
■ The CAPS LOCK function key locks only the alphabetic characters into
upper-case while the Shift Lock function on a typewriter places all keys
in the shifted position.
■ The SHIFT keys, the Tab key, and the BACK SPACE key perform the
same function as their typewriter counterparts but also have special
computer functions.
Never remove the key caps on your keyboard. Doing so could cause
damage to the parts under the key caps.
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The Keyboard
Function keys: F1 … F12
The function keys (not to be confused with the special FN key) are the
twelve keys at the top of your keyboard - these keys function differently
from other keys.
F1 through F12 are called function keys because they execute
programmed functions when pressed and, when used in combination with
the FN key, those keys marked with icons also execute specific functions
on the computer. Please refer to the section, Soft keys: FN key
combinations, in this chapter for further information, taking care to note that
the function executed by individual keys will depend on the software you
are using.
Soft keys: FN key combinations
The FN (function) is unique to TOSHIBA computers and is used in
combination with other keys to form soft keys. Soft keys are key
combinations that enable, disable or configure specific features.
Please note that some software may disable or interfere with soft-key
operations, and that the soft-key settings are not restored when the
computer returns from Sleep Mode.
Emulating keys on an enhanced keyboard
Figure 5-1 A 104-key enhanced keyboard layout
This computer's keyboard is designed to provide all the features of the 104key enhanced keyboard.
Since the keyboard is smaller and has fewer keys, some of the enhanced
keyboard functions must be simulated using two keys instead of one on the
larger keyboard.
The FN key can be combined with the following keys to simulate functions
similar to those of keys on the 104/105 key enhanced keyboard which are
not on this computer's keyboard.
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The Keyboard
Press FN + F10 or FN + F11 to access the computer's integrated keypad.
When activated, the keys with grey markings on their bottom edge become
either numeric keypad keys (FN + F11) or cursor control keys (FN + F10).
Please refer to the Keypad overlay section in this chapter for more
information on how to operate these keys, taking care to note that the
power on default for both settings is off.
Press FN + F12 (ScrLock) to lock the cursor on a specific line. The power
on default is off.
Press FN + ENTER to simulate ENTER on the enhanced keyboard’s
numeric keypad.
Hot keys
Hot keys (pressing FN + a function or ESC key) let you enable or disable
certain features of the computer.
Mute: Pressing FN + ESC turns the volume on and off.
Lock: Pressing FN + F1 enters ''Lock computer mode''. To restore your
desktop, you need to log on again.
Power Plan: Pressing FN + F2 changes the power settings.
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The Keyboard
Sleep: Pressing FN + F3 switches the system to Sleep Mode.
Hibernate: Pressing FN + F4 switches the system to Hibernation Mode.
Output: Pressing FN + F5 changes the active display device.
Brightness Down: Pressing FN + F6 decreases the computer's display
panel brightness in individual steps.
Brightness Up: Pressing FN + F7 increases the computer's display panel
brightness in individual steps.
Wireless: Pressing FN + F8 switches the active wireless devices if the
wireless communication switch is switched on.
If no wireless communication device is installed, no dialog box will appear.
Touch Pad: Pressing FN + F9 enables or disables the Touch Pad function.
Zoom: Pressing FN + Space changes the display resolution.
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The Keyboard
ODD: Pressing FN + Tab turns the power of the optical disc drive on/off or
ejects the disc tray.
TOSHIBA Zooming Utility (reduce): Pressing FN + 1 reduces the icon
size on the desktop or the font sizes within one of the supported application
windows.
TOSHIBA Zooming Utility (enlarge): Pressing FN + 2 enlarges the icon
size on the desktop or the font sizes within one of the supported application
windows.
FN Sticky key
You can use the TOSHIBA Accessibility Utility to make the FN key sticky,
that is, you can press it once, release it, and then press an "F Number"
key. To start the TOSHIBA Accessibility utility, click Start -> All Programs
-> TOSHIBA -> Utilities -> Accessibility.
Windows special keys
The keyboard provides two keys that have special functions in Windows,
the Windows Start Button key activates the Start menu while the
application key has the same function as the secondary (right) mouse
button.
This key activates the Windows Start menu.
This key has the same function as the secondary (right) mouse button.
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The Keyboard
Keypad overlay
Your computer's keyboard does not have a separate numeric keypad but
includes a numeric keypad overlay which functions like one - this is located
in the center of the keyboard with the relevant keys having grey letters at
their front edge. The overlay provides the same functions as the numeric
keypad on a standard 104/105-key enhanced keyboard.
Turning on the overlays
The numeric keypad overlay can be used for numeric data input or cursor
and page control.
Arrow Mode
To turn on Arrow Mode, press FN + F10 - the Arrow Mode indicator lights
and you are able to access cursor and page control functions by using the
keys. You are able to press FN + F10 again to turn off this overlay function.
Numeric Mode
To turn on Numeric Mode, press FN + F11 - the Numeric Mode indicator
lights and you are able to access numeric characters by using the keys.
You are able to press FN + F11 again to turn off this overlay function.
Figure 5-2 The numeric keypad overlay
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The Keyboard
Temporarily using normal keyboard (overlay on)
While using the overlay, you can temporarily access the normal keyboard
functions without having to turn the overlay off:
1. Hold down FN key and press any other key - this key will operate as if
the overlay were off.
2. Type upper-case characters by holding down FN + SHIFT and pressing
a character key.
3. Release FN key to continue using the selected overlay function.
Temporarily using overlay (overlay off)
While using the normal keyboard function, you can temporarily use the
keypad overlay without having to turn it on:
1. Hold down FN key.
2. Check the keyboard indicators as pressing the FN key will turn on the
most recently used overlay function - if the Numeric Mode indicator
lights you can use the overlay for numeric entry, while if the Arrow Mode
indicator lights, you can use the overlay for cursor and page control
function.
3. Release FN key to return to normal keyboard operation.
Temporarily changing modes
If the computer is in Numeric Mode, you can switch temporarily to Arrow
Mode by pressing a SHIFT key, while if it is in Arrow Mode, you can switch
temporarily to Numeric Mode by also pressing a SHIFT key.
Generating ASCII characters
Not all ASCII characters can be generated using normal keyboard
operation, but you are able to generate these characters using their specific
ASCII codes.
With the overlay on:
1. Hold down ALT key.
2. Using the overlay keys, type the ASCII code of the character you
require.
3. Release ALT - the ASCII character will appear on the display screen.
With the overlay off:
1. Hold down ALT + FN.
2. Using the overlay keys, type the ASCII code of the character you
require.
3. Release ALT + FN - the ASCII character will appear on the display
screen.
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Chapter 6
Power and Power-Up Modes
The computer's power resources include the AC adaptor, battery pack and
any internal batteries. This chapter provides details on making the most
effective use of these resources, and includes information on charging and
changing batteries, tips for saving battery power, and information on the
different power-up modes.
Power conditions
The computer's operating capability and battery charge status are affected
by different power conditions, including whether an AC adaptor is
connected, whether a battery pack is installed and what the charge level is
for that battery.
Table 6-1 Power conditions
AC
adaptor
connected
User’s Manual
Power on
Power off
(no operation)
Main Battery
fully charged
• Operates
• No charge
• LED: Battery green
DC IN green
• No charge
• LED: Battery green
DC IN green
Main Battery
partially
charged or no
charge
• Operates
• Charge*1
• LED: Battery orange
DC IN green
• Quick charge*1
• LED: Battery orange
DC IN green
No Main battery
installed
• Operates
• No charge
• LED: Battery off
DC IN green
• No charge
• LED: Battery off
DC IN green
6-1
Power and Power-Up Modes
Table 6-1 Power conditions continued
AC
adaptor
connected
AC
adaptor
not
connected
User’s Manual
Power on
Power off
(no operation)
2nd battery fully
charged
• Operates
• No charge
• LED: 2nd battery green
DC IN green
• No charge
• LED: 2nd battery green
DC IN green
2nd battery
partially
charged or no
charge
• Operates
• Quick charge*2
• LED: 2nd battery orange
• Charge*
• LED: 2nd battery orange
DC IN green
DC IN green
No 2nd battery
installed
• Operates
• No charge
• LED: 2nd battery off
DC IN green
Main battery
charge is above
low battery
trigger point
• Operates
• LED: Battery off
DC IN off
Main battery
charge is below
low battery
trigger point
• Operates
• LED: Battery
flashes orange
DC IN off
Main battery
charge is
exhausted
Computer shuts down *3
No main battery
installed
• No operation *4
• No charge
• LED: 2nd battery off
DC IN green
• LED: Battery off
DC IN off
6-2
Power and Power-Up Modes
Table 6-1 Power conditions continued
Power on
AC
adaptor
not
connected
2nd battery
charge is above
low battery
trigger point
• Operates
• LED: 2nd battery off
DC IN off
2nd battery
charge is below
low battery
trigger point
• Operates
• LED: 2nd battery
flashes orange
DC IN off
2nd battery
charge is
exhausted
Computer shuts down *3
No 2nd battery
is installed
• No operation *5
• LED: 2nd battery off
DC IN off
Power off
(no operation)
1 When the Slice Expansion Battery is not charging.
*2 When the main battery is not charging.
*3 For the computer to shut down in Hibernation Mode, the Hibernation
feature must be enabled in Power Options. If a main battery and a Slice
Expansion Battery are installed, the computer does not shut down until
the charge in both batteries is exhausted.
*4 When no Slice Expansion Battery is installed.
*5 When no main battery is installed.
When batteries are charged, the main battery is charged first. When it is
fully charged, the Slice Expansion Battery is charged.
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Power and Power-Up Modes
Monitoring of power condition
As shown in the below table, the Battery, 2nd battery, DC IN and Power
indicators on the system indicator alert you to the computer’s operating
capability and battery charge status.
Battery indicator
Check the Battery indicator to determine the status of the main battery and
the 2nd battery indicator to determine the status of the Slice Expansion
Battery. The following indicator lights indicate the battery status:
Flashing orange
The battery charge is low, the AC adaptor must be
connected in order to recharge the battery.
Orange
Indicates the AC adaptor is connected and the
battery is charging.
Green
Indicates the AC adaptor is connected and the
battery is fully charged.
No light
Under any other conditions, the indicator does not
light.
If the battery pack becomes too hot while it is being charged, the charge
will stop and the Battery indicator will go out. When the battery pack's
temperature falls to a normal range, charging will resume - this process will
occur regardless of whether the computer's power is on or off.
DC IN indicator
Check the DC IN indicator to determine the power status with the AC
adaptor connected - the following indicator conditions should be noted:
User’s Manual
Green
Indicates the AC adaptor is connected and is
correctly supplying power to the computer.
Flashing orange
Indicates a problem with the power supply. You
should initially try plugging the AC adaptor into
another power outlet - if it still does not operate
properly, you should contact your reseller or dealer.
No light
Under any other conditions, the indicator does not
light.
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Power and Power-Up Modes
Power indicator
Check the Power indicator to determine the power status of the computer the following indicator conditions should be noted:
Green
Indicates power is being supplied to the computer
and the computer is turned on.
Blinking orange
Indicates that the computer is in Sleep Mode and
that there is sufficient power available (AC adaptor
or battery) to maintain this condition. In Sleep
Mode, this indicator will turn on for one second and
off for two seconds.
No light
Under any other conditions, the indicator does not
light.
Battery
This section explains battery types, use, recharging methods and handling.
Battery types
The computer has three different types of batteries.
Battery pack
When the AC adaptor is not connected, the computer's main power source
is a removable lithium ion battery pack, also referred to in this manual as
the main battery. You can purchase additional battery packs for extended
use of the computer away from an AC power source although you should
not change the battery pack while the AC adaptor is connected.
Before you remove the battery pack, save your data and shut down the
computer, or place the computer into Hibernation Mode. Please be aware
that, when placing the computer into Hibernation Mode, the contents of
memory will be saved to the hard disk drive, although for safety sake, it is
best to also save your data manually.
Slice Expansion Battery (Is included some models)
The Slice Expansion Battery is included with some models, or can be
purchased separately as an optional accessory.
For detailed information on this battery, refer to Connecting and
disconnecting the Slice Expansion Battery.
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Power and Power-Up Modes
Real Time Clock (RTC) battery
The Real Time Clock (RTC) battery provides power for the internal real time
clock and calendar function and also maintains the system configuration
while the computer is turned off. If the RTC battery becomes completely
discharged, the system will lose this information and the real time clock and
calendar will stop working - in this instance the following message will be
displayed when you turn on the power:
**** RTC battery is low or CMOS checksum is
inconsistent ****
Press [F1] key to set Date/Time.
You can change the Real Time Clock settings by turning the computer on
while pressing the ESC key and then the F1 key when prompted. Please
refer to Chapter 8 Troubleshooting for further information.
The RTC battery does not charge while the computer is turned off even if
the AC adaptor is attached.
Care and use of the battery pack
This section provides the important safety precautions in order to handle
your battery pack properly.
Refer to the enclosed Instruction Manual for Safety and Comfort for
detailed precautions and handling instructions.
■ Make sure the battery is securely installed in the computer before
attempting to charge the battery pack. Improper installation could
generate smoke or fire, or cause the battery pack to rupture.
■ Keep the battery pack out of reach of infants and children. It can cause
injury.
■ The battery pack and Slice Expansion Battery are lithium ion battery,
which can explode if not replaced, used, handled or disposed of
properly. Dispose of the battery as required by local ordinances or
regulations. Use only batteries recommended by TOSHIBA as
replacements.
■ The computer's RTC battery is a Ni-MH battery and should be replaced
only by your dealer or by a TOSHIBA service representative. The
battery can explode if not properly replaced, used, handled or
disposed. Dispose of the battery as required by local ordinances or
regulations.
■ Charge the battery pack only in an ambient temperature between 5 and
35 degrees Celsius. Otherwise, the electrolyte solution might leak,
battery pack performance might deteriorate and the battery life might
be shortened.
■ Never install or remove the battery pack without first turning off the
power and disconnecting the AC adaptor. Never remove the battery
pack while the computer is in Sleep Mode. Data could be lost.
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Power and Power-Up Modes
■ Never remove the battery pack while the Wake-up on LAN function is
enabled. Data will be lost. Before you remove a battery pack, disable
the Wake-up on LAN function.
■ Never remove the battery pack while the Wake-up on Wireless LAN
function is enabled. Data will be lost. Before you remove a battery
pack, disable the Wake-up on Wireless LAN function.
Charging the batteries
When the power in the battery pack becomes low, the Battery indicator will
flash orange to indicate that only a few minutes of battery power remain. If
you continue to use the computer while the Battery indicator flashes, the
computer will enable Hibernation Mode so that you do not lose any data,
and automatically turn itself off.
You must recharge a battery pack when it becomes discharged.
Procedures
To recharge a battery pack while it is installed in the computer, connect the
AC adaptor to the DC IN 15V jack and plug the other end into a working
outlet - the Battery indicator will glow orange while the battery is being
charged.
Use only the computer connected to an AC power source or optional
TOSHIBA Battery charger to charge the battery pack. Never attempt to
charge the battery pack with any other charger.
Time
The following table shows the approximate time required to fully charge a
discharged battery.
Charging time (hours)
Battery type
Power on
Power off
Battery pack (4700mAh)
about 3.0 to 13.0
about 3.0
Slice Expansion Battery
(4000mAh)
about 3.0 to 9.5
about 2.5
RTC battery
24
Doesn't charge
Please be aware that the charging time when the computer is on is
affected by ambient temperature, the temperature of the computer and
how you are using the computer - if you make heavy use of external
devices for example, the battery might scarcely charge at all during
operation. Please refer to the section Maximizing battery operating time,
for further information.
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Power and Power-Up Modes
Battery charging notice
The battery may not begin charging immediately under the following
conditions:
■ The battery is extremely hot or cold (if the battery is extremely hot, it
might not charge at all). To ensure the battery charges to its full
capacity, you should charge it at room temperature of between 5° to
35°C (41° to 95°F).
■ The battery is nearly completely discharged. In this instance you should
leave the AC adaptor connected for a few minutes and the battery
should begin charging.
The Battery indicator may show a rapid decrease in battery operating time
when you try to charge a battery under the following conditions:
■ The battery has not been used for a long time.
■ The battery has completely discharged and been left in the computer
for a long time.
■ A cool battery is installed in a warm computer.
In such cases you should follow the steps as detailed below:
1. Fully discharge the battery by leaving it in the computer with the power
on until the system automatically turns itself off.
2. Connect the AC adaptor to the DC IN 15V jack of the computer, and to
a wall outlet that is supplying power.
3. Charge the battery until the Battery indicator glows green.
Repeat these steps two or three times until the battery recovers normal
capacity.
Monitoring battery capacity
Remaining battery power can be monitored using the following methods.
■ Clicking the battery icon on the Taskbar
■ Via the Battery Status in the Windows Mobility Center window
■ You should wait at least 16 seconds after turning on the computer
before trying to monitor the remaining operating time. This is because
the computer needs this time to check the battery's remaining capacity
and then calculate the remaining operating time, based on this together
with the current power consumption.
■ Please be aware that the actual remaining operating time may differ
slightly from the calculated time.
■ With repeated discharges and recharges, the battery's capacity will
gradually decrease. In view of this it will be noted that an often used,
older battery will not operate for as long as a new battery even when
both are fully charged.
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Power and Power-Up Modes
Maximizing battery operating time
A battery's usefulness depends on how long it can supply power on a
single charge, while how long the charge lasts in a battery depends on:
■ Processor speed
■ Screen brightness
■ System Sleep Mode
■ System Hibernation Mode
■ Display power off period
■ Hard disk drive power off period
■ How often and for how long you use the hard disk drive and external
disk(c) drives, for example, optical disc and floppy diskette drive.
■ How much charge the battery contained to begin with.
■ How you use optional devices, such as a PC Cards, to which the
battery supplies power.
■ Whether you enable Sleep Mode, which can conserve battery power if
you are frequently turning the computer off and on.
■ Where you store your programs and data.
■ Whether you close the display panel when you are not using the
keyboard - closing the display saves power.
■ The environmental temperature - operating time decreases at low
temperatures.
■ The condition of the battery terminals - you should always ensure the
terminals stay clean by wiping them with a clean dry cloth before
installing the battery pack.
Retaining data with power off
When you turn off your computer with fully charged batteries, the batteries
retain data for the following approximate time periods:
Retention time
User’s Manual
Battery type
State and Retention Time
Battery pack (4700mAh)
about 2 days (Sleep Mode)
about 75 days (Boot Mode)
Slice Expansion Battery (4000mAh)
about 2 days (Sleep Mode)
about 65 days (Boot Mode)
RTC battery
30 days
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Power and Power-Up Modes
Extending battery life
To maximize the life of your battery packs:
■ At least once a month, disconnect the computer from a power source
and operate it on battery power until the battery pack fully discharges.
Before doing so, follow the steps as detailed below.
1. Turn off the computer's power.
2. Disconnect the AC adaptor and turn on the computer's power - if it
does not turn on then go to Step 4.
3. Operate the computer on battery power for five minutes. If you find
that the battery pack has at least five minutes of operating time,
continue operating until the battery pack is fully discharged,
however, if the Battery indicator flashes or there is some other
warning to indicate a low battery condition, go to Step 4.
4. Connect the AC adaptor to the DC IN 15V jack of the computer, and
to a wall outlet that is supplying power. The DC IN indicator should
glow green, and the Battery indicator should glow orange to
indicate that the battery pack is being charged, however, in the
event that DC IN indicator does not glow this indicates that power is
not being supplied - check the connections for the AC adaptor and
the power cord.
5. Charge the battery pack until the Battery indicator glows green.
■ If you have extra battery packs, rotate their use.
■ If you will not be using the system for an extended period, for example
for more than one month, remove the battery pack from the computer.
■ Store spare battery packs in a cool dry place out of direct sunlight.
Replacing the battery pack
Please be aware that the battery pack is classified as a consumable item.
The operating life of the battery pack will gradually reduce through
repeated charging and discharging, and will need to be replaced when it
reaches the end of its operating life. In addition to this, you might also
replace a discharged battery pack with a charged spare when you are
operating your computer away from an AC power source for an extended
period of time.
This section explains how to remove and install the battery pack, and
begins with the removal process which is detailed through the following
steps.
■ Do not remove the battery pack while the computer is in Sleep Mode.
Data is stored in RAM, so if the computer loses power it could be lost.
■ In Hibernation Mode, data will be lost if you remove the battery pack or
disconnect the AC adaptor before the save is completed. Wait for the
Hard Disk Drive indicator to go out.
■ Do not touch the battery release latch while holding the computer or the
battery pack might fall out due to the unintentional release of the
battery release latch and cause injuries.
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Power and Power-Up Modes
Removing the battery pack
To remove a discharged battery, follow the steps as detailed below:
1. Save your work.
2. Turn the computer's power off - ensure that the Power indicator is off.
3. Remove all cables and peripherals that are connected to the computer.
4. Close the display panel and turn the computer upside down.
Always make sure the display panel is closed in Laptop mode before
turning the computer upside down.
5. Slide the battery lock towards the release (
battery release latch movable.
) position to make the
Battery pack
Battery lock
Figure 6-1 Releasing the battery pack (1)
6. Slide and hold the battery release latch (1) to disengage the battery
pack and then remove it from the computer (2).
Battery release
latch
Battery pack
Figure 6-2 Releasing the battery pack (2)
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Power and Power-Up Modes
Installing the battery pack
To install a battery pack, follow the steps as detailed below:
Do not touch the battery release latch while holding the computer or the
battery pack might fall out due to the unintentional release of the battery
release latch and cause injuries.
1. Insert the battery pack as far as it will go into the computer (1).
2. Ensure that the battery pack is securely in place and the battery lock (2)
is in its (
) position.
Battery pack
Battery lock
Figure 6-3 Securing the battery pack
3. Turn your computer over.
Connecting and disconnecting the Slice Expansion Battery
This battery pack increases your computer's operating time when a main
battery pack is also installed.
This section explains how to connect and disconnect the Slice Expansion
Battery, and begins with the removal process which is detailed through the
following steps.
Connecting the Slice Expansion Battery
To connect the Slice Expansion Battery to the computer, follow the steps
as detailed below:
When handling Slice Expansion Battery, be careful not to short circuit the
terminals. Also do not drop, hit or otherwise apply impact; do not scratch or
break the casing and do not twist or bend the latches of it.
1. Be sure the computer’s power is off and all cables are disconnected.
2. Close the display panel and turn the computer upside down.
Always make sure the display panel is closed in Laptop mode before
turning the computer upside down.
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Power and Power-Up Modes
3. Remove the protective cap from the Slice Expansion Battery.
4. Open latches on the Slice Expansion Battery and fit a tab on the battery
into the docking port on the underside of the computer.
Latches
Tab
Tab
Tab
Docking port
Figure 6-4 Seating the Slice Expansion Battery
5. Close the latches to secure the Slice Expansion Battery to the
computer.
Latches
Figure 6-5 Securing the latches
Disconnecting the Slice Expansion Battery
To disconnect the Slice Expansion Battery from the computer, follow the
steps as detailed below:
1. Save your work.
2. Turn the computer’s power off. Make sure the Power indicator is off.
3. Remove all cables connected to the computer.
4. Close the display panel and turn the computer upside down.
Always make sure the display panel is closed in Laptop mode before
turning the computer upside down.
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Power and Power-Up Modes
5. Open the release latches in the direction of the arrows.
Latches
Figure 6-6 Releasing the latches
6. Lift off the Slice Expansion Battery.
Figure 6-7 Removing the Slice Expansion Battery
7. Be sure to replace the protective cap before storing the Slice Expansion
Battery.
TOSHIBA Password Utility
The TOSHIBA Password Utility provides two levels of password security:
User and Supervisor.
Passwords set by the TOSHIBA Password Utility function are different
from the Windows password.
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Power and Power-Up Modes
User Password
To start the utility, point to or click the following items:
Start -> All Programs -> TOSHIBA -> Utilities ->Password Utility
The User Password dialog box contains two main fields: User Password
and User Token.
User authentication may be required to validate user rights when using
"TOSHIBA Password Utility" to delete or change passwords, or create
tokens, etc.
User Password field
■ Set (button)
Click this button to register a password of up to 50 characters. After a
password is set, you will be prompted to enter it when you start the
computer. Check "Set the same string simultaneously as the HDD User
Password" when setting the HDD User Password.
■ After you set the password, a dialog box will be displayed asking
whether you want to save it to a floppy diskette or other media. If you
forget the password, you can open the password file on another
computer. Be sure to keep the media in a safe place.
■ When entering the character string to register the password, enter from
the keyboard character by character and do not enter as ASCII code or
copy-and-paste the character string. In addition, ensure that the
registered password is correct by outputting the character string to the
password file.
■ When entering a password, do not enter any characters (for example
"!" or "#") produced by pressing the SHIFT or ALT keys and so on.
■ Delete (button)
Click this button to delete a registered password. Before you can delete
a password, you must first enter the current password correctly or insert
a proper token. Please use BIOS Setup to change or delete the HDD
Passwords or to set the HDD Master Password.
■ Change (button)
Click this button to change a registered password. Before you can
change a password, you must first enter the current password correctly
or insert a proper token. Please use BIOS Setup to change or delete
the HDD Passwords or to set the HDD Master Password.
■ Owner String (text box)
You can use this box to associate text with the password. After you
enter text, click Apply or OK. When the computer is started, this text
will be displayed together with the prompt asking you to enter a
password.
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Power and Power-Up Modes
■ If you forget your HDD User Password, TOSHIBA will NOT be able to
assist you, and your HDD will be rendered COMPLETELY and
PERMANENTLY INOPERABLE. TOSHIBA will NOT be held
responsible for any loss of any data, any loss of use or access to your
HDD, or for any other losses to you or any other person or organization
that result from the loss of access to your HDD. If you can’t accept this
risk, don’t register the HDD User Password.
■ If you want to register the HDD master Password or the password for
the Ultra Slim Bay HDD, you can set them by the BIOS SETUP
Program.
■ When saving the HDD User Password shut down or restart the
computer. If the computer is not shut down or restarted, the saved data
may not be correctly reflected. For more information on shutting down
or restarting the computer, refer to Turning on the power in Chapter 1.
Refer to Starting and Ending the BIOS Setup Program section in Chapter 7
for more information.
User Token field
■ Create (button)
You can use an SD Card token, instead of entering the password. After
you have registered a password, insert an SD Card in SD Card slot and
click Create. You can use an SD Card of any capacity, but it must be
formatted correctly.
If an unformatted card or one with an incompatible format is inserted,
you will be prompted to format it with a tool named TOSHIBA SD
Memory Card Format. To start the format tool, point to or click the
following items:
Start -> All Programs -> TOSHIBA -> Utilities -> SD Memory
Card Format
When you format an SD memory card, all data will be deleted. Be sure to
save data on the card to other media before you format the card.
■ Disable (button)
Click this button to invalidate the token. You cannot re-validate old
tokens, but you can use the same SD Cards to create new tokens.
After using the token created for authentication, do not leave it inserted in
the SD Card slot, ensure that the token is removed from the slot and stored
in a safe location. If the token is left in the slot, there is a danger of theft or
a third party using it for authentication and operating the user's computer
(resulting in extraction, modification or deletion of data) when the user is
not at their desk.
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Power and Power-Up Modes
Supervisor Password
If you set a Supervisor Password, some functions might be restricted when
a user logs on with the User Password. To set a Supervisor Password,
execute the file TOSPU.EXE. The file is located at:
C:\Program Files\Toshiba\PasswordUtility\TOSPU.exe
This utility lets you do the following:
■ Register, delete or change the Supervisor Password.
■ Create or invalidate a Supervisor Password token.
This function in the TOSHIBA Password Utility lets you invalidate only
supervisor tokens or all tokens, including user and supervisor tokens.
■ Specify restrictions for general users.
Starting the computer by password
If you have already registered a password, there are four ways to start the
computer:
■ Insert an SD Card token before you turn on the computer. The
computer will start normally, without displaying a password prompt.
■ Swipe your fingerprint on the sensor if you have already registered the
fingerprint with the Fingerprint utility and enabled Fingerprint System
Boot Authentication. If you would not like to swipe your finger or cannot
authenticate the fingerprint for some reasons, push the BACK SPACE
key to skip the fingerprint authentication screen. You can try to swipe
the fingerprint up to five times. If you failed fingerprint authentication
five times, you must enter the password manually to start the computer.
■ Log on with the Tablet PC Pen when in Tablet mode. Refer to Tablet
mode section in this chapter.
■ Enter the password manually.
The password is necessary only if the computer was Shutdown and
Hibernation in Boot Mode.
It is not needed in Sleep Mode and Restart.
To enter a password manually, follow the steps as detailed below:
1. Turn on the power as described in Chapter 1, Getting Started. The
following message will appear in the screen:
Password=
2. Enter the Password.
3. Press ENTER.
If you enter the password incorrectly three times in a row, the computer
shuts off. In this case, you must turn the computer back on to retry
password entry.
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Power and Power-Up Modes
Tablet mode
Enter your password by tapping the on-screen keyboard using the Tablet
PC Pen or your finger.
On-screen keyboard can not be used in Display screen model.
Figure 6-8 On-screen keyboard
■ The beep sounds when tapping the on-screen keyboard with the Tablet
PC Pen or your finger. An * (asterisk) is displayed after "Password ="
and one character is input for every tapping.
Register your password to the computer in the Laptop mode using the
standard keyboard. Refer to TOSHIBA Password Utility, in this chapter for
the detail.
Power-up modes
The computer has three different power-up modes as follows:
■ Boot Mode : The computer will shut down without saving data - in view
of this you must always save your work before you turn the computer
off.
■ Hibernation Mode : Data in memory will be saved to the hard disk drive.
■ Sleep Mode : Data will be maintained in the computer's memory.
Please refer to the sections Turning on the power and Turning off the
power in Chapter 1, Getting Started for further information.
Windows utilities
You can configure various settings associated with both Sleep Mode and
Hibernation Mode within the Power Options (to access it, Start -> Control
Panel -> System and Maintenance -> Power Options).
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Power and Power-Up Modes
Hot keys
You can use the FN + F3 hot key to enter Sleep Mode or FN + F4 to enter
Hibernation Mode - please refer to Chapter 5, The Keyboard for further
details.
Panel power on/off
You can set up your computer so that power is turned off automatically
when you close the display panel, and turned on again when you open it.
Please note that this function is only available for Sleep Mode or
Hibernation Mode, not for Boot Mode.
If the panel power off function is enabled, and you manually shut down
Windows, do not close the display panel until the shut down process has
been completed.
System Auto Off
This feature turns the system off automatically if it is not used for a set
period of time, and can be configured for both Sleep Mode or Hibernation
Mode.
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Chapter 7
HW Setup & BIOS Setup
This chapter explains how to use the TOSHIBA HW Setup program to
configure your computer, and provides information on settings for various
functions.
Accessing HW Setup
To run the HW Setup program, click Start -> All Programs -> TOSHIBA ->
Utilities -> HWSetup.
HW Setup window
The HW Setup window contains a number of tabs (General, Display, Boot
Priority, Keyboard, CPU, LAN, Device Config and USB) to allow specific
functions of the computer to be configured.
In addition there are also three buttons : OK, Cancel and Apply.
User’s Manual
OK
Accepts your changes and closes the HW Setup
window.
Cancel
Closes the window without accepting your
changes.
Apply
Accepts all your changes without closing the HW
Setup window.
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HW Setup & BIOS Setup
General
This window displays the BIOS version and contains two buttons : Default
and About.
Default
Return all HW Setup values to the factory
settings.
About
Display the HW Setup version.
Setup
This field displays the installed BIOS version and date.
Display
This tab lets you customize your computer’s display settings for either the
internal display or an external monitor.
Power On Display
This tab allows you to select the display to be used when the computer is
started. Please note that this setting is only available on standard VGA
mode and is not available as part of the Windows Desktop properties.
Auto-Selected
Selects an external monitor if one is connected,
otherwise, it selects the internal display (default).
LCD + Analog RGB
Selects both the internal display and an external
monitor for simultaneous display.
System LCD Only
Selects the internal display even if the external
monitor is connected.
If the connected external monitor does not support the computer's current
video mode, selecting the LCD + Analog RGB mode will not display any
image on the external monitor.
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HW Setup & BIOS Setup
Boot Priority
Boot Priority Options
This tab allows you to select the priority for booting the computer - the
following settings are available:
FDD !HDD !CDROM !LAN
The computer looks for bootable files on devices
in the following order: 1. floppy diskette drive*1, 2.
hard disk drive, 3. CD-ROM*2, 4. LAN.
HDD !FDD !CDROM !LAN
The computer looks for bootable files on devices
in the following order: 1. hard disk drive, 2. floppy
diskette drive*1, 3. CD-ROM*2, 4. LAN.
FDD !CD-ROM !
LAN !HDD
The computer looks for bootable files on devices
in the following order: 1. floppy diskette drive*1, 2.
CD-ROM*2, 3. LAN, 4. hard disk drive.
HDD !CD-ROM !
LAN !FDD
The computer looks for bootable files on devices
in the following order: 1. hard disk drive, 2. CDROM*2, 3. LAN, 4. floppy diskette drive*1.
CD-ROM !LAN !
FDD !HDD
The computer looks for bootable files on devices
in the following order: 1. CD-ROM*2, 2. LAN, 3.
floppy diskette drive*1, 4. hard disk drive.
CD-ROM !LAN !
HDD !FDD
The computer looks for bootable files on devices
in the following order: 1. CD-ROM*2, 2. LAN, 3.
hard disk drive, 4. floppy diskette drive*1.
You can override the settings and manually select a boot device by
pressing one of the following keys while the computer is booting:
Selects the USB floppy diskette drive.
Selects the network.
Selects the built-in hard disk drive.
Selects the secondary hard disk drive.
Selects the CD-ROM*2.
Selects the USB memory drive.
*1 The floppy diskette drive will be used to start the computer when there is
a bootable disk contained in the external drive. If SD memory card is
installed as well, the external floppy diskette drive will be checked first,
followed by the SD memory device itself.
*2 The optical disc drive will be used to start the computer when there is a
bootable disk contained in the drive.
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HW Setup & BIOS Setup
To change the boot drive, follow the steps below.
1. Hold down F12 and boot the computer.
2. The following menu will be displayed with the following icons: Built-in
hard disk drive, Ultra Slim Bay hard disk drive, CD-ROM, FDD (or SD
memory card), Network (LAN), USB Memory boot.
Please note that a highlighted bar will only appear under the selected
device.
3. Use the left/right cursor keys to highlight the boot device you want and
press ENTER.
If a Supervisor Password has been set, manual boot device selection
functions may be restricted.
The boot device selection methods described above will not change the
boot priority settings that have been configured in HW Setup. In addition, if
you press a key other than one of those listed, or if the selected device is
not installed, the system will continue to boot according to the current and
available settings in HW Setup.
HDD Priority Options
If more than one hard disk drive is installed in the computer, this option
allows you to set the priority associated with hard disk drive detection - the
first hard disk drive detected that has a valid boot command on it will be the
device from which the computer will start.
Built-in HDD ->
2nd HDD -> USB
(Default)
The priority is set as built-in HDD -> 2nd HDD ->
USB.
2nd HDD -> Built- The priority is set as 2nd HDD -> built-in HDD ->
in HDD -> USB
USB.
User’s Manual
Built-in HDD ->
USB -> 2nd HDD
The priority is set as built-in HDD -> USB -> 2nd
HDD.
2nd HDD -> USB ->
Built-in HDD
The priority is set as 2nd HDD -> USB -> built-in
HDD.
USB -> Built-in
HDD -> 2nd HDD
The priority is set as USB -> built-in HDD -> 2nd
HDD.
USB -> 2nd HDD ->
Built-in HDD
The priority is set as USB -> 2nd HDD -> built-in
HDD.
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HW Setup & BIOS Setup
■ If a boot command is not found on the first detected hard disk drive, the
system will not boot from next hard disk drive in the list, instead it will
search for the next device in the Boot Priority list and startup from this
as appropriate.
■ Please be aware that some modules may not be displayed.
USB Memory BIOS Support Type
This option allows you to set the type of the USB memory to be used as a
startup device.
HDD
Sets the USB memory to be the equivalent of a
hard disk drive (default). With this setting, the
USB memory device can be used to start the
computer as though it were a hard disk drive
based on the hard disk drive settings within both
the Boot Priority and HDD Priority options
detailed previously.
FDD
Sets the USB memory to be the equivalent of a
floppy diskette drive. With this setting, the USB
memory device can be used to start the
computer as though it were a floppy diskette
based on the floppy diskette drive settings within
the Boot Priority option detailed previously.
Keyboard
Wake-up on Keyboard
When this feature is enabled, and the computer is in Sleep Mode, you can
turn on the system by pressing any key. However, please be aware that
this option will only work with the internal keyboard and only when the
computer is in Sleep Mode.
User’s Manual
Enabled
Enables the Wake-up on Keyboard function.
Disabled
Disables the Wake-up on Keyboard function (Default).
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HW Setup & BIOS Setup
CPU
This function allows you to set the processor's operating mode.
Dynamic CPU Frequency Mode
This option allows you to configure the power saving modes associated
with the processor - the following settings are available:
Dynamically
Switchable
The processor's power consumption and
automatic clock speed switching functions are
enabled - in use the processor's operation is
automatically switched when necessary (default).
Always High
The processor's power consumption and
automatic clock speed switching functions are
disabled - in use the processor will always run at
its highest level of power consumption and its
highest speed.
Always Low
The processor's power consumption and
automatic clock speed switching functions are
disabled - in use the processor will always run at
a lower level of power consumption and a low
speed.
LAN
Wake-up on LAN
This feature lets the computer’s power be turned on when it receives a
wake-up signal from the LAN.
Do not install or remove a memory module while Wake-up on LAN is
enabled.
■ The Wake-up on LAN function consumes power even when the system
is off. Leave the AC adaptor connected while using this feature.
■ To enable it, you must check both the "Allow the device to wake the
computer" and "Only allow management stations to wake the
computer" check box within the "Intel Network Connection".
Power will be automatically turned on when a signal is received from an
administrator's computer which is connected via a network.
The following settings can be changed when the Built-in LAN is Enabled.
Connect the AC adaptor when using the Wake-up on LAN function. The
battery retention time will be shorter than the times listed in this manual
when this function is enabled. Refer to the section in chapter 6, Retaining
data with power off.
User’s Manual
Enabled
Enables Wake-up on LAN (Default).
Disabled
Disables Wake-up on LAN.
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HW Setup & BIOS Setup
Built-in LAN
This feature enables or disables the Built-in LAN.
Enabled
Enables Built-in LAN functions (Default).
Disabled
Disables Built-in LAN functions.
Device Config
Device Configuration
This option allows you to set how the computer's hardware devices will be
configured.
All Devices
The computer's BIOS will setup and configure all
devices.
Setup by OS
The operating system will setup and configure all
of the devices that it can control (default).
USB
USB KB/Mouse Legacy Emulation
You can use this option to enable or disable USB keyboard/mouse legacy
emulation so that, even if your operating system does not support USB
devices, you can still use a standard USB mouse and keyboard - to achieve
this you should set the appropriate option(s) to Enabled.
Enabled
Enables the USB KB/Mouse Legacy Emulation
function (Default).
Disabled
Disables the USB KB/Mouse Legacy Emulation
function.
USB-FDD Legacy Emulation
Use this option to enable or disable USB floppy diskette drive legacy
emulation. If your operating system does not support USB, you can still use
a USB floppy diskette drive by setting the USB-FDD Legacy Emulation
item to Enabled.
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Enabled
Enables the USB floppy diskette drive legacy
emulation function (Default).
Disabled
Disables the USB floppy diskette drive legacy
emulation function.
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HW Setup & BIOS Setup
BIOS Setup Program
Settings for some features are carried out in the BIOS setup program.
Notes Before Using the BIOS Setup Application
■ In most cases, changes to the system's configuration should be made
within Windows by using applications such as TOSHIBA HW Setup,
TOSHIBA Password Utility, Windows Device Manager and so forth.
If you make changes to the configuration through the BIOS setup
program, please be aware that the configuration set through the
Windows applications will take priority.
■ Changes to the settings within the BIOS setup program will not be
erased even if the power supply is turned off and the main battery
removed. However, if the built-in Real Time Clock (RTC) battery runs
out of power, most of the settings will revert back to their default
values. However, please note that the following items will not be
affected in this instance:
• Password
• Hard Disk Drive Password
• Security Controller
• Fingerprint patterns
Starting and Ending the BIOS Setup Program
Starting the BIOS Setup Program
1. Turn on the computer while pressing the ESC key - if the Password =
prompt is displayed, enter either the Supervisor Password, if one is set,
or the User Password and press the ENTER key. Please refer to
Chapter 6, the TOSHIBA Password Utility for further details about the
User Password.
2. At the Check system. Then press [F1] key. prompt, press the
F1 key - the BIOS setup application will start up.
Please refer to the operating instructions displayed in the settings screen.
Ending the BIOS Setup Program
In order to save the changes you have made and end the BIOS setup
application, follow the steps as detailed below:
1. Press the END key - this will cause the Are you sure? (Y/N). The
changes you made will cause the system to reboot.
prompt to be displayed at the bottom of the screen.
2. Press the Y key - this will save the configuration changes and end the
BIOS setup application, automatically restarting the computer.
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HW Setup & BIOS Setup
Ending the BIOS Setup Program Halfway
The configuration settings can be terminated halfway without saving any of
the changes made by following the steps detailed below:
1. Press the ESC key - the Exit without saving? (Y/N) prompt to
be displayed at the bottom of the screen.
2. Press the Y key - the BIOS setup application will exit and the computer
will automatically restart.
Supervisor Password
This setting, which is displayed on the first page of the setup screen, Allows
you to register a Supervisor Password of the computer.
Not Registered
Supervisor Password has not been registered
(Default).
Registered
Supervisor Password has been registered.
The User Password and Supervisor Password configured in BIOS SETUP
can also be changed or deleted using the TOSHIBA Password Utility.
When unable to perform the following operations, use the TOSHIBA
Password Utility to change the configuration or delete the Supervisor
Password.
■ Configuration changes in the BIOS Setup Program
■ Configuration changes in the HW Setup utility
■ Selection of the startup device during computer recovery
Core Multi - Processing
The Core Multi-Processing sets the CPU operating mode.
Enabled is Dual Core mode.
Disabled is Single Core mode.
User’s Manual
Enabled
Enables Core Multi - Processing functions
(Default).
Disabled
Disables Core Multi - Processing functions.
7-9
HW Setup & BIOS Setup
Virtualization Technology
Virtualization Technology sets enable or disable of the Intel® Virtualization
Technology installed in the CPU.
Intel® Virtualization Technology is the technique that allows one machine to
operate as multiple virtual machines.
The Virtualization Technology is supported with some models.
The Disabled command does not allow use of the Intel® Virtualization
Technology.
The Enabled command allows use of the Intel® Virtualization Technology.
Enabled
Enables Virtualization Technology.
Disabled
Disables Virtualization Technology (Default).
Enhanced C-States
This feature enables or disables the Enhanced C-States.
Enabled
This lowers the power consumption (Default).
Disabled
This does not lower the power consumption.
Execute-Disable Bit Capability
This setting, which is displayed on the first page of the setup screen,
configures the Execute-Disable Bit function of the computer's processor.
This function is specific to Intel® processors and, when activated, helps to
reduce security threats to the computer by preventing certain classes of
malicious 'buffer overflow' attacks when combined with a supporting
operating system such as Windows Vista®.
User’s Manual
Available
Makes the processor's Execute-Disable Bit
Capability available for use (Default).
Not Available
Disables the processor's Execute-Disable Bit
Capability so that it is not available for use.
7-10
HW Setup & BIOS Setup
Auto Power On
This is a function for automatically turning on the computer. This item
shows the current Auto Power On setting. When Alarm Time, Wake-up on
LAN, or Critical Battery Wake-up are Enabled, Auto Power On is also
Enabled.
Alarm Time, Wake-up on LAN, on Battery and Critical Battery Wake-up can
be configured under OPTIONS.
Enabled
Either Alarm Time, Wake-up on LAN, or Critical
Battery Wake-up is set to Enabled (Default).
Disabled
Alarm Time, Wake-up on LAN, and Critical
Battery Wake-up are Disabled.
on Battery
The setting is available when the Wake-up on LAN is Enabled.
Enabled
Enables Wake-up on LAN function when
operating from the battery.
Disabled
Disables Wake-up on LAN function when
operating from the battery (Default).
Critical Battery Wake-up
Configures what action is taken when the remaining battery power is close
to running out while the system is in Sleep Mode.
This setting is only available when the Critical battery action in Windows is
set to Hibernate (Default).
To access it, Start -> Control Panel -> System and Maintenance ->
Power Options -> Edit Plan Settings -> Change advanced power
settings -> Battery.
The operation of this function is dependent upon battery status.
User’s Manual
Enabled
When the remaining battery power is about to run
out while the system is in Sleep Mode, the
system is automatically woken up and then
switched to Hibernation Mode (Default).
Disabled
No action is taken even if the remaining battery
power is about to run out while the system is in
Sleep Mode.
7-11
HW Setup & BIOS Setup
Security controller
Please note that the security controller settings are available on the second
page of the BIOS setup application.
TPM
This setting enables or disables the computer's Trusted Platform Module
(TPM) security controller.
The Trusted Platform Module security controller is supported with some
models.
Enabled
Enable Trusted Platform Module security.
Disabled
Disable Trusted Platform Module security
(default).
Clear TPM Owner
This setting is used to erase the data stored as part of the Trusted Platform
Module, as would be required, for example, when disposing of the
computer or when the owner of the computer changes. Once this operation
is carried out, the Trusted Platform Module configuration settings are
erased such that any encrypted data can no longer be decrypted and the
files can no longer be read. In view of this you must ensure that you backup
or delete the data as necessary before carrying out this operation.
The procedure to follow is as detailed below:
1. Move the cursor to the Clear TPM Owner setting and press either the
Space key or BACK SPACE key.
2. A message is displayed at which you should press the Y, E, S, and
ENTER keys in sequence - the Trusted Platform Module information will
then be erased.
3. The Trusted Platform Module setting will then change from being
Enable to Disabled and the setting no longer displayed.
When using TPM, please refer to the Infineon TPM Installation Guide
from the C:\TOSAPINS\Infineon TPM Installation Guide and
ensure that the user reads as it contains usage information and notes on
using TPM security.
Diagnostic Mode
Allows you to set whether the BIOS diagnostic test is enabled or disabled.
User’s Manual
Disabled
The diagnostic test is disabled (Default).
Enabled
The diagnostic test is enabled.
7-12
HW Setup & BIOS Setup
SATA Controller Mode
This feature sets the SATA Controller Mode.
The SATA Controller Mode is supported with some models.
AHCI
Sets AHCI which is the mode for Windows Vista®
(Default).
Compatibility
Sets the mode for legacy OS. Use this mode
when the driver corresponding to AHCI is not
used.
USB Sleep and Charge function
This section describes the settings for "USB Sleep and Charge function".
For more information, please refer to the USB Sleep and Charge function
section in Chapter 3, Hardware, Utilities and Options.
The default setting in BIOS Setup is [Disabled]. Changing the setting to
[Enabled] enables the use of this function.
There are two modes, Mode-1 and Mode-2 in [Enabled]. For normal use,
set the setting to Mode-1.
If the function does not work with Mode-1 setting, change it to Mode-2.
Some external devices may not be able to use this function in either mode.
When this happens, change the setting to [Disabled].
User’s Manual
Enabled (Mode-1)
Enables USB Sleep and Charge function.
Enabled (Mode-2)
Enables USB Sleep and Charge function.
Disabled
Disables USB Sleep and Charge function
(Default).
7-13
Chapter 8
Troubleshooting
TOSHIBA have designed this computer for durability, however, should
problems occur you are able to use the procedures detailed in this chapter
to help determine the cause.
All users should become familiar with this chapter as knowing what might
go wrong can help prevent problems from occurring in the first place.
Problem solving process
Resolving problems will be much easier if you observe the following
guidelines:
■ Stop immediately when you recognize a problem exists as taking
further action may result in data loss or damage, or you may destroy
valuable problem related information that can help solve the problem.
■ Observe what is happening - write down what the system is doing and
what actions you performed immediately before the problem occurred.
If you have a printer attached, print a copy of the screen using the
computer's PRTSC key.
Please also be aware that the questions and procedures described in this
chapter are meant only as a guide, they are not definitive problem solving
techniques. In reality many problems can be solved simply, but a few may
require help from your reseller, dealer or service provider - if you find you
need to consult others, be prepared to describe the problem in as much
detail as possible.
User’s Manual
8-1
Troubleshooting
Preliminary checklist
You should always consider the simplest solution first - the items detailed in
this checklist are easy to fix and yet can cause what appears to be a
serious problem:
■ Make sure you turn on all peripheral devices before you turn on the
computer - this includes your printer and any other external device you
are using.
■ Before you attach an external device you should first turn the computer
off, then when you turn the computer back on again it will recognize the
new device.
■ Make sure all optional accessories are configured properly in the
computer's setup program and that all required driver software has
been loaded (please refer to the documentation included with the
optional accessories for further information on its installation and
configuration).
■ Check all cables to ensure they are correctly and firmly attached to the
computer - loose cables can cause signal errors.
■ Inspect all connecting cables for loose wires and all connectors for
loose pins.
■ Check that your floppy diskette, CD or DVD media is correctly loaded
and, in the case of a floppy diskette, that its write protect tab is correctly
set.
Always try to make detailed notes of your observations and keep them in a
permanent error log - this will help you to describe your problems to your
reseller, dealer or service provider. In addition, if a problem recurs, the log
you have made will help to identify the problem faster.
Analyzing the problem
Sometimes the computer will give you clues that can help you identify why
it is malfunctioning. In view of this you should keep the following questions
in mind:
■ Which part of the computer is not operating properly - keyboard, hard
disk drive, display panel, touch pad, touch pad control buttons - as each
device will produce different symptoms.
■ Check the options within the operating system to ensure that its
configuration is set properly.
■ What appears on the display? Does it display any messages or random
characters? If you have a printer attached, print a copy of the screen
using the PRTSC key and, if possible, look up the messages in the
documentation included with the computer, software or operating
system.
■ Check that all connecting cables are correctly and firmly attached as
loose cables can cause erroneous or intermittent signals.
■ Do any indicators light, if so, which ones, what color are they and do
they stay on or blink? Write down what you see.
User’s Manual
8-2
Troubleshooting
■ Do you hear any beeps, if so how many, are they long or short and are
they high pitched or low pitched? In addition, is the computer making
any unusual noises? Write down what you hear.
Record your observations so you can describe them in detail to your
reseller, dealer or service provider.
Software
Hardware
The problems may be caused by your software or disk. If
you cannot load a software package, the media may be
damaged or the program might be corrupted - in these
instances try loading another copy of the software if
possible.
If an error message appears while you are using a software
package you should refer to the documentation supplied
with it as this will usually include a problem solving section
or a summary of error messages.
Next, you should check any error messages against the
operating system documentation.
If you cannot find a software problem, you should then
check the setup and configuration of your hardware. First
run through the items in the preliminary checklist as
described previously then, if you still cannot correct the
problem, try to identify the source - the next section
provides checklists for individual components and
peripherals.
Before using a peripheral device or application software that is not an
authorized Toshiba part or product, make sure the device or software can
be used with your computer. Use of incompatible devices may cause injury
or may damage your computer.
Hardware and system checklist
This section discusses problems caused by your computer’s hardware or
attached peripherals. Basic problems may occur in the following areas:
■
■
■
■
■
■
■
■
■
■
■
■
■
■
User’s Manual
System start-up
Self test
Power
Password
Keyboard
Internal display panel
Hard disk drive
DVD Super Multi drive
USB floppy diskette drive
PC Card
Smart Card
SD/SDHC Card
Memory Stick
xD picture card
■
■
■
■
■
■
■
■
■
■
■
■
■
MultiMediaCard
Pointing Device
Fingerprint Sensor
USB device
Additional memory module
Sound system
External monitor
i.LINK (IEEE1394) device
Modem
LAN
Wireless LAN
Bluetooth
Recovery Discs
8-3
Troubleshooting
System start-up
When the computer does not start properly, check the following items:
■ Self Test
■ Power Sources
■ Power-on Password
Self test
While booting up the computer, self test is executed automatically and the
TOSHIBA logo is displayed on the screen.
This message remains on the screen for a few seconds.
If the self test is successful, the computer tries to load the operating system
according to how the Boot Priority option is set within the TOSHIBA HW
Setup program.
If any of the following conditions are present, the self test has failed:
■ The computer stops and does not proceed to display information or
messages except for the TOSHIBA logo.
■ Random characters appear on the screen and the system does not
function normally.
■ The screen displays an error message.
In these instances, turn off the computer, check all cable connections and
then restart it - if the self test fails again, contact your reseller, dealer or
service provider.
Power
When the computer is not plugged into an AC power outlet, the battery
pack is the primary power source. However, your computer also has a
number of other power resources, including an intelligent power supply and
a Real Time Clock (RTC) battery, all of which are interrelated with any one
having the ability to produce apparent power problems.
This section provides checklists for AC power and the battery. If you cannot
resolve a problem after following them, the cause may lie with another
power related resource - in such an instance you should contact your
reseller, dealer or service provider.
Overheating power down
In the event that the computer's internal operating temperature becomes
too high, the system will automatically enter either Hibernation Mode or
Sleep Mode and shut itself down.
User’s Manual
Problem
Procedure
Computer shuts down
and DC IN indicator
blinks orange
Leave the computer off until the DC IN indicator
stops blinking.
8-4
Troubleshooting
It is recommended to leave the computer off until the interior reaches room
temperature even though the DC IN indicator stops blinking.
If the computer has reached room temperature
and it still does not start, or if it starts but shuts
down quickly, contact your reseller, dealer or
service provider.
Computer shuts down
and its DC IN indicator
is flashing green
This indicates a problem with the heat dispersal
system - you should contact your reseller, dealer
or service provider.
AC power
If you have trouble turning on the computer with the AC adaptor connected
you should check the status of the DC IN indicator. Please refer to Chapter
6, Power and Power-Up Modes for further information.
Problem
Procedure
AC adaptor doesn’t
power the computer
(DC IN indicator does
not glow green)
Check the connections to make sure that the
power cord/adaptor is firmly connected to the
computer and a working power outlet.
Check the condition of the cord and terminals. If
the cord is frayed or damaged it should be
replaced, while if the terminals are soiled, they
should be cleaned with a clean cotton cloth.
If the AC adaptor still does not power the
computer, you should contact your reseller,
dealer or service provider.
Battery
If you suspect a problem with the battery, you should check the status of
the DC IN indicator as well as the Battery indicator. Please refer to Chapter
6, Power and Power-Up Modes for more information on these indicators,
together with general battery operation.
User’s Manual
Problem
Procedure
Battery doesn’t power
the computer
The battery may be discharged - connect the AC
adaptor to recharge the battery.
8-5
Troubleshooting
Problem
Procedure
Battery doesn’t charge
when the AC adaptor is
attached (Battery
indicator does not glow
orange).
If the battery is completely discharged, it will not
begin charging immediately, in these instances
you should wait a few minutes before trying again.
If the battery still does not charge, you should
check that the power outlet the AC adaptor is
connected to is supplying power - this can be
tested by plugging another appliance into it.
Check whether the battery is hot or cold to the
touch - if so, it will not charge properly and should
be allowed to reach room temperature before
you try again.
Unplug the AC adaptor and remove the battery to
make sure its connecting terminals are clean - if
necessary wipe them with a soft dry cloth lightly
dipped in alcohol.
Connect the AC adaptor and replace the battery,
taking care to ensure that it is securely seated in
the computer.
Check the Battery indicator - if it does not glow,
allow the computer to charge the battery for at
least twenty minutes. If the Battery indicator
starts to glow after this period, allow the battery
to continue to charge for at least another twenty
minutes before turning on the computer.
However, if the indicator still does not glow, the
battery may be at the end of its operating life and
should be replaced. However, if you do not
believe the battery is at the end of its operating
life, you should speak to your reseller, dealer or
service provider.
Battery doesn’t power If you frequently recharge a partially charged
the computer as long as battery, the battery might not charge to its full
expected
potential - in these instances you should fully
discharge the battery and then attempt to charge
it again.
Check the Power saver option under Select a
power plan in the Power Options.
User’s Manual
8-6
Troubleshooting
Real Time Clock
Problem
Procedure
The following message
is Displayed on the
screen:
RTC battery is
low or CMOS
checksum is
inconsistent.
Press [F1] key to
set Date/Time.
The charge in the Real Time Clock (RTC) battery
has run out - you will need to set the date and
time in the BIOS setup application by using the
following steps:
1. Press the F1 key - the BIOS setup application
will load.
2. Set the date in the System Date field.
3. Set the time in the System Time field.
4. Press the END key - a confirmation message
will be displayed.
5. Press the Y key - the BIOS setup application
will end and the computer will restart.
Password
Problem
Procedure
Cannot enter password Please refer to the TOSHIBA Password Utility
section in Chapter 6, Power and Power-Up
Modes for further information.
Keyboard
Keyboard problems can be caused by the setup and configuration of the
computer - please refer to Chapter 5, The Keyboard for further information.
User’s Manual
Problem
Procedure
Some letter keys
produce numbers
Check that the numeric keypad overlay is not
activated - press the FN + F11 hot key and try
typing again.
Output to screen is
garbled
Please refer to your software's documentation to
ensure that its is not remapping the keyboard in
any way (remapping involves changing or
reassigning the function of each key).
If you are still unable to use the keyboard, you
should contact your reseller, dealer or service
provider.
8-7
Troubleshooting
Internal display panel
Apparent computer's display panel problems may be related to the
computer's setup and configuration - please refer to Chapter 7, HW Setup
& BIOS Setup, for further information.
Problem
Procedure
No display
Press the FN + F5 hot keys to adjust the display
priority, and to make sure it is not set for output to
an external monitor.
Markings appear on the These marks may have come from contact with
the keyboard and Touch Pad while the display
computer's display
panel.
panel has been closed. You should try to remove
the marks by gently wiping the display panel with
a clean dry cloth or, if this fails, with a good
quality LCD screen cleaner. In this latter instance
you should always follow the instructions with the
screen cleaner and always ensure you let the
display panel dry properly before closing it.
Problems above remain You should initially refer to the documentation
supplied with you software to determine if it is
unresolved or other
this that is causing the problems. Alternatively
problems occur
you may wish to run the TOSHIBA PC
Diagnostic Tool to check the general operation
of the computer.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
Hard disk drive
Problem
Procedure
Computer does not boot Check to see whether that is a floppy diskette in
from hard disk drive
the floppy diskette drive or a CD-ROM/DVDROM in the optical disc drive - if so remove it and
try to start the computer again.
If this has no effect, check the Boot Priority
setting within the TOSHIBA HW Setup utility please refer to the Boot Priority section in
Chapter 7, HW Setup & BIOS Setup for further
information.
Please refer to your operating system
documentation in order to determine whether
there is a problem with any of the operating
system files or settings.
User’s Manual
8-8
Troubleshooting
Problem
Procedure
Slow performance
The files on the hard disk drive may be
fragmented - in this instance you should run the
disk Defragmentation utility to check the
condition of your files and the hard disk drive.
Please refer to the operating system's
documentation or online Help File for further
information on operating and using the
Defragmentation utility.
As a last resort you should reformat the hard disk
drive and then reload the operating system and
all other files and data. If you are still unable to
resolve the problem, contact your reseller, dealer
or service provider.
DVD Super Multi drive
For more information, refer to Chapter 4, Operating Basics.
Problem
Procedure
You cannot access
a CD/DVD in the drive
Make sure the drive’s disc tray is securely
closed.
Press gently until it clicks into place.
Check whether the drive power is on. If the
power is off, press the FN + Tab hot key and turn
on the power.
Open the disc tray and make sure the CD/DVD is
properly seated. It should lie flat with the label
facing up.
A foreign object in the disc tray could block laser
light from reading the CD/DVD. Make sure there
is no obstruction. Remove any foreign object.
Check whether the CD/DVD is dirty. If it is, wipe it
with a clean cloth dipped in water or a neutral
cleaner. Refer to the Media care section in
Chapter 4 for details on cleaning.
Some CD/DVDs run
The software or hardware configuration may be
correctly, but others do causing a problem. Make sure the hardware
not
configuration matches your software’s needs.
Check the CD/DVD's documentation.
User’s Manual
8-9
Troubleshooting
Check the type of CD/DVD you are using. The
drive supports:
DVD-ROM: DVD-ROM, DVD-Video
CD-ROM:
CD-DA, CD-Text, Photo CDTM
(single/multi-session), CD-ROM
Mode 1, Mode 2, CD-ROM XA
Mode 2 (Form1, Form2), Enhanced
CD (CD-EXTRA), Addressing
Method 2
Recordable DVD: DVD-R/-R DL, DVD+R/+R DL,
DVD-RW, DVD+RW, DVD-RAM
Check the region code on the DVD. It must
match that on the DVD Super Multi drive. Region
codes are listed in the Optical disc drives section
in Chapter 2, The Grand Tour.
USB floppy diskette drive
For further information, please refer to Chapter 3, Hardware, Utilities and
Options.
Problem
Procedure
Drive does not operate Check the connection between the computer and
the drive to ensure that it is properly attached.
Some programs run
correctly but others do
not
The computer's software or hardware
configuration may be causing a problem - ensure
that these configurations match your
requirements (refer to any relevant
documentation, for example that supplied with
any software in use, for further information).
You cannot access the Try another floppy diskette in the drive - if you are
external floppy diskette able to access this disk then it indicates the
original disk and not the drive is probably causing
drive
the problem.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
User’s Manual
8-10
Troubleshooting
PC Card
For further information, please refer to Chapter 3, Hardware, Utilities and
Options.
Problem
Procedure
PC Card error occurs
Remove the PC Card from the computer and
then reinsert it in order to ensure it is firmly
connected.
In the event that the PC Card is attached to an
external peripheral device, ensure that this
connection is properly made.
If the problem persists, then you should refer to
the documentation supplied with your PC Card
for further information.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
Smart Card
For further information, please refer to Chapter 3, Hardware, Utilities and
Options.
Problem
Procedure
Smart Card error occurs Remove the Smart Card from the computer,
make sure to confirm that the card oriented
correctly and reinsert it in order to ensure it is
firmly connected.
If the problem persists, then you should refer to
the documentation supplied with your Smart
Card for further information.
SD/SDHC Card
For further information, please refer to Chapter 3, Hardware, Utilities and
Options.
User’s Manual
Problem
Procedure
SD/SDHC Card error
occurs
Remove the SD/SDHC Card from the computer
and then reinsert it in order to ensure it is firmly
connected.
If the problem persists, then you should refer to
the documentation supplied with your SD/SDHC
Card for further information.
You cannot write to an
SD/SDHC Card
Remove the SD/SDHC Card from the computer
and check to ensure that it is not write protected.
8-11
Troubleshooting
Problem
Procedure
You cannot read a file
Check to ensure the required file is actually on
the SD/SDHC Card that is inserted into the
computer.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
Memory Stick
For further information, please refer to Chapter 3, Hardware, Utilities and
Options.
Problem
Procedure
Memory Stick/Memory
Stick PRO/Memory
Stick PRO Duo error
occurs
Remove the Memory Stick/Memory Stick
PRO/Memory Stick PRO Duo from the computer
and then reinsert it in order to ensure it is firmly
connected.
If the problem persists, then you should refer to
the documentation supplied with your Memory
Stick/Memory Stick PRO/Memory Stick PRO
Duo for further information.
You cannot write to an
Memory Stick/Memory
Stick PRO/Memory
Stick PRO Duo
Remove the Memory Stick/Memory Stick
PRO/Memory Stick PRO Duo from the computer
and check to ensure that it is not write protected.
You cannot read a file
Check to ensure the required file is actually on
the Memory Stick/Memory Stick PRO/Memory
Stick PRO Duo that is inserted into the computer.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
xD picture card
For further information, please refer to Chapter 3, Hardware, Utilities and
Options.
User’s Manual
Problem
Procedure
xD picture card error
occurs
Remove the xD picture card from the computer
and then reinsert it in order to ensure it is firmly
connected.
If the problem persists, then you should refer to
the documentation supplied with your xD picture
card for further information.
8-12
Troubleshooting
Problem
Procedure
You cannot read a file
Check to ensure the required file is actually on
the xD picture card that is inserted into the
computer.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
MultiMediaCard
For further information, please refer to Chapter 3, Hardware, Utilities and
Options.
Problem
Procedure
MultiMediaCard error
occurs
Remove the MultiMediaCard from the computer
and then reinsert it in order to ensure it is firmly
connected.
If the problem persists, then you should refer to
the documentation supplied with your
MultiMediaCard for further information.
You cannot write to a
MultiMediaCard
Remove the MultiMediaCard from the computer
and check to ensure that it is not write protected.
You cannot read a file
Check to ensure the required file is actually on
the MultiMediaCard that is inserted into the
computer.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
Pointing device
If you are using a USB mouse, you should also refer to both the USB
device section in this chapter, and the documentation supplied with your
mouse.
Touch Pad
Problem
Procedure
On-screen pointer does In this instance the system might be busy - Try
not respond to pointing moving the mouse again after waiting a short
device operation
while.
User’s Manual
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Troubleshooting
User’s Manual
Problem
Procedure
Double-tapping does
not work
In this instance, you should initially try changing
the double-click speed setting within the Mouse
Control utility.
1. To access this utility, click Start -> Control
Panel -> Hardware and Sound -> Mouse
icon.
2. Within the Mouse Properties window, click
the Buttons tab.
3. Set the double-click speed as required and
click OK.
The mouse pointer
moves too fast or too
slow
In this instance, you should initially try changing
the speed setting within the Mouse Control utility.
1. To access this utility, click Start -> Control
Panel -> Hardware and Sound -> Mouse
icon.
2. Within the Mouse Properties window, click
the Pointer Options tab.
3. Set the pointer speed as required and click
OK.
The reaction of Touch
pad is either too
sensitive or not
sensitive enough.
Adjust the touch Sensitivity.
1. Click Start -> Control Panel -> Hardware
and Sound -> Mouse icon.
2. Within the Mouse Properties window, click
the Advanced tab.
3. Click the Advanced feature settings...
button.
4. Advanced feature settings is displayed.
5. Within the Pointer speed and tapping
settings, click Settings... button.
6. Detailed Touch Pad settings window is
displayed.
7. Move the slider bar to adjust the sensitivity in
the Touch Sensitivity.
8. Click OK button.
9. Click the OK button on Advanced feature
setting screen.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
8-14
Troubleshooting
USB mouse
Problem
Procedure
On-screen pointer does In this instance the system might be busy - Try
not respond to mouse moving the mouse again after waiting a short
operation
while.
Remove the mouse from the computer and then
reconnect it to a free USB port it in order to
ensure it is firmly attached.
User’s Manual
Double-clicking does
not work
In this instance, you should initially try changing
the double-click speed setting within the Mouse
Control utility.
1. To access this utility, click Start -> Control
Panel -> Hardware and Sound -> Mouse
icon.
2. Within the Mouse Properties window, click
the Buttons tab.
3. Set the double-click speed as required and
click OK.
The mouse pointer
moves too fast or too
slow
In this instance, you should initially try changing
the speed setting within the Mouse Control utility.
1. To access this utility, click Start -> Control
Panel -> Hardware and Sound -> Mouse
icon.
2. Within the Mouse Properties window, click
the Pointer Options tab.
3. Set the pointer speed as required and click
OK.
The mouse pointer
moves erratically
The elements of the mouse responsible for
detecting movement might be dirty - please refer
to the documentation supplied with the mouse for
instructions on how to clean it.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
8-15
Troubleshooting
Fingerprint Sensor
User’s Manual
Problem
Procedure
Reading of the
fingerprint was not
successful.
In this instance you should try the fingerprint
reading operation again using the correct finger
position - please refer to Using the Fingerprint
Sensor in Chapter 4, Operating Basics for further
information.
Alternatively, you should try the recognition
process again using another enrolled finger.
The fingerprint sensor compares and analyzes
the unique characteristics in a fingerprint.
However, there may be instances where certain
users are unable to register their fingerprints due
to insufficient unique characteristics in their
fingerprints.
The recognition success rate may differ from
user to user.
The fingerprint cannot
be read due to injuries
to the finger.
In this instance you should try the recognition
process again using another enrolled finger.
However, if fingerprints from all the enrolled
fingers cannot be read, you should instead log
into the computer by using the keyboard to input
the password.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
8-16
Troubleshooting
USB device
In addition to the information in this section, please also refer to the
documentation supplied with your USB device.
Problem
Procedure
USB device does not
work
Remove the USB device from the computer and
then reconnect it to a free port it in order to
ensure it is firmly attached.
Ensure that any required USB device drivers are
properly installed - to achieve this you should
refer to both the device documentation and the
operating system documentation.
If you are using an operating system that does
not support USB, you are still able to use a USB
mouse and/or USB keyboard by setting the USB
KB/Mouse Emulation option within the
TOSHIBA HW Setup utility to Enabled.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
USB Sleep and Charge function
Problem
Procedure
I cannot use the "USB
Sleep and Charge
function".
The setting of "USB Sleep and Charge function"
may be [Disabled]. Change the setting to
[Enabled] in the BIOS Setup.
When there is a current overflow of the external
device connected to the compatible port, USB
bus power (DC5V) supply may be stopped for
safety reasons. When this happens, disconnect
an external device if some external devices are
connected. After that, turn the power of the
computer ON/OFF to restore the function. If this
function can not be still used even if only one
external device is connected, stop using the
external device because its current is over the
acceptable value of this computer.
User’s Manual
8-17
Troubleshooting
Problem
Procedure
Some external devices may not be able to use
the "USB Sleep and Charge function". In this
case, please try one or more of the following
methods.
■ Change a mode setting of [Enabled] by the
BIOS Setup.
■ Turn OFF the computer while external
devices are connected.
■ Connect external devices after turning OFF of
the computer.
If this function can not be still used, change the
setting to [Disabled] in the BIOS Setup and stop
using this function.
User’s Manual
The battery depletes
quickly even when I
turned OFF the power
of the computer.
When "USB Sleep and Charge function" is set to
[Enabled] in the BIOS Setup, USB bus power
(DC5V) will be supplied to the external device
connected to the compatible port. If external
device is connected to the compatible port when
the AC adaptor is not connected to the computer,
the battery of the computer will be depleted even
when the power of the computer is turned OFF.
Connect the AC adaptor to the computer or
change the "USB Sleep and Charge function"
setting to [Disabled] in the BIOS Setup.
Instead use an USB port that does not have the
USB Sleep and Charge function-compatible icon
).
External devices
connected to the
compatible ports do not
work when connected
to a compatible port.
Some external devices may not work when
connected to a compatible port when the "USB
Sleep and Charge function" is [Enabled] in the
BIOS Setup.
Reconnect the external device after turning ON
the computer.
If the external device still does not work, connect
device to an USB port that does not have the
USB Sleep and Charge function-compatible icon
) or change the "USB Sleep and Charge
function" setting to [Disabled] in the BIOS Setup.
8-18
Troubleshooting
Problem
Procedure
The "USB WakeUp
When "USB Sleep and Charge function" is set to
function" does not work. [Enabled] in the BIOS Setup, the "USB WakeUp
function" does not work for ports that support the
USB Sleep and Charge function.
In that case, use an USB port that does not have
the USB Sleep and Charge function-compatible
icon (
) or change the "USB Sleep and
Charge function" setting to [Disabled] in the BIOS
Setup.
Additional memory module
Please also refer to Chapter 3, Hardware, Utilities and Options, for further
information on installing and removing memory modules.
User’s Manual
Problem
Procedure
If there is a memory
malfunction, the Power
indicator will repeatedly
flash (on for 0.5
seconds, off for 0.5
seconds) in the
following patterns;
If there is an error in
only slot A or no
memory module is
inserted in Slot A:
orange twice, then
green once.
If there is an error in
Slot B: orange once,
then green twice.
If there are errors in
both Slot A and Slot B:
orange twice, then
green twice.
In the event the Power indicator flashes when
the computer is turned on, you should first check
that the installed memory module(s) are
compatible with the computer. If there is an error
with a compatible memory module, there is a
possibility the memory module is damaged.
An error will occur if a
memory module is
inserted into Slot B
while no memory
module is inserted in
Slot A.
Remove the memory module from Slot B and
insert it into Slot A.
If you determine that an incompatible module has
been installed, you should follow the steps as
detailed below:
1. Turn off the computer.
2. Disconnect the AC adaptor and all peripheral
devices.
3. Remove the battery pack.
4. Remove the incompatible memory module.
5. Install the battery and/or connect the AC
adaptor.
6. Turn on the computer.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
8-19
Troubleshooting
Sound system
In addition to the information in this section, please also refer to the
documentation supplied with your audio device.
Problem
Procedure
No sound is heard
Adjust the volume control dial.
Check the software volume settings.
Please check to see if Mute is turned to Off
Check to make sure the headphone connection
is secure.
Check within the Windows Device Manager
application to ensure the sound device is
enabled and that the device is properly working.
For further information, please refer to
"Troubleshooting in Windows" section of
Windows Help and Support.
Annoying sound is
heard
User’s Manual
In this instance you may be experiencing
feedback from either the internal microphone or
an external microphone connected to the
computer - please refer to Sound System in
Chapter 4, Operating Basics for further
information.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
8-20
Troubleshooting
External monitor
Please also refer to Chapter 3, Hardware, Utilities and Options, and to the
documentation supplied with your monitor for further information.
Problem
Procedure
Monitor does not turn
on
After confirming that the monitor's power switch
is on, you should check the connections to make
sure that the power cord/adaptor is firmly
connected to the monitor and to a working power
outlet.
No display
Try adjusting the contrast and brightness controls
on the external monitor.
Press the FN + F5 hot key in order to change the
display priority and ensure that it is not set for the
internal display only.
Check to see if the external monitor is connected.
When the external monitor is set as the primary
display device in extended desktop mode, it will
not display when the computer wakes up from
Sleep Mode if the external monitor has been
disconnected while in Sleep Mode.
To keep this from happening, do not disconnect
the external monitor while the computer is in
Sleep or Hibernation Mode.
Remember to turn off the computer before
disconnecting the external monitor.
When the display panel and an external monitor
are set to clone mode and they are turned off by
the timer, the display panel or the external
monitor may not display when turned on again.
If this occurs, press FN + F5 to re-set the display
panel and external monitor to clone mode.
Display error occurs
User’s Manual
Check that the cable connecting the external
monitor to the computer is firmly attached.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
8-21
Troubleshooting
i.LINK (IEEE1394) device
Problem
Procedure
i.LINK device does not
function
Make sure the cable is securely connected to the
computer and to the device.
Make sure the device’s power is turned on.
Reinstall the drivers. Open the Windows
Control Panel and double-click the Add
Hardware icon. Follow the on-screen
directions.
Restart Windows.
If problems persist, contact your dealer.
Modem
For additional information, please also refer to Appendix C, AT Commands
and Appendix D, S-registers.
This information is applicable to the models equipped with a built-in
modem.
User’s Manual
Problem
Procedure
Communication
software can’t initialize
modem
Make sure the computer's internal modem
settings are correct - please refer to the Phone
and Modem Options link within the Windows
Control Panel.
You can hear a dial
tone but can’t make a
call
If the call is going through a Private Branch
Exchange (PBX), take care to ensure that the
communication application's tone dial detection
feature is disabled.
You are also able to use the ATX command please refer to Appendix C, AT Commands for
further information.
You place a call, but a
connection can’t be
made
Make sure that the settings are correct within
your communication application.
After making a call you
can’t hear a ring
Ensure that the communication application's tone
or pule dialling selection feature is set correctly.
You are also able to use the ATD command please refer to Appendix C, AT Commands for
further information.
8-22
Troubleshooting
Problem
Procedure
Communication is cut
off unexpectedly
The computer will automatically cut off
communication when connection with the carrier
is not successful for a set time interval - try
lengthening this time interval within your
communication application.
A CONNECT display is
quickly replaced by NO
CARRIER
Ensure that the communication application's
error control feature is set correctly.
You are also able to use the AT\N command please refer to Appendix C, AT Commands for
further information.
Character display
becomes garbled
during a
communication
When transmitting data you should ensure that
the parity bit and stop bit settings correspond
with those of the remote computer - you should
check the flow control and communication
protocol settings within your communication
application.
You cannot receive an
incoming call
Ensure that the communication application's
rings before auto answer feature is set correctly.
You are also able to use the ATS0 command please refer to Appendix D, S-registers for further
information.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
Problem
Procedure
Cannot access LAN
Check for a firm cable connection between the
LAN jack and the LAN hub.
Wake-up on LAN does
not work
Make sure the AC adaptor is connected. The
Wake-up on LAN function consumes power even
when the system is off.
If problems persist, consult your LAN
administrator.
LAN
User’s Manual
8-23
Troubleshooting
Wireless LAN
If the following procedures do not restore LAN access, consult your LAN
administrator. For more information on wireless communication, refer to
Chapter 4, Operating Basics.
Problem
Procedure
Cannot access
Wireless LAN
Make sure the computer's Wireless
communication switch is set to on.
If problems persist, contact your LAN
administrator.
Bluetooth
For further information on Bluetooth wireless communication, please refer
to Chapter 4, Operating Basics.
Problem
Procedure
Cannot access
Bluetooth device
Check to ensure the computer's Wireless
Communication Switch is set to on.
Check to ensure the Bluetooth Manager
application is running on the computer and that
power to the external Bluetooth device is turned
on.
Check to ensure that no optional Bluetooth
Adaptor is installed in the computer - the built-in
Bluetooth hardware cannot operate
simultaneously with another Bluetooth controller.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
User’s Manual
8-24
Troubleshooting
Recovery Discs
Problem
Procedure
The following message
appears when
executing Recovery
Disc Creator.
"The Recovery Disc
Creator can not be
launched because
there is no
recovery
partition."
You will see this message if you have previously
chosen to remove the partition and are trying to
create "Recovery Media".
When there is no recovery partition, the
Recovery Disc Creator cannot make Recovery
Media.
However, if you have already created a
"Recovery Media", you can use it to restore the
recovery partition.
Simply follow the instructions in Restoring the
pre-installed software from your created
Recovery Discs section in Chapter1, Getting
Started.
You will be directed to select "Restore Original
Factory Image" from the drop-down menu.
If you have not created "Recovery Media",
please contact TOSHIBA support for assistance.
Disposing of the computer and the computer's batteries
■ Discard this computer in accordance with applicable laws and
regulations. For further information, contact your local government.
■ This computer contains rechargeable batteries. After repeated use, the
batteries will finally lose their ability to hold a charge and you will need
to replace them. Under certain applicable laws and regulation, it may be
illegal to dispose of old batteries by placing them in the trash.
■ Please be kind to our shared environment. Check with your local
government authority for details regarding where to recycle old
batteries or how to dispose of them properly.
■ If your hard disk drive or other storage media contains sensitive data,
you should be aware that standard deletion procedures do not remove
data from the media. These standard deletion procedures include:
■ Selecting Delete for a target file
■ Putting files in the Recycle Bin and emptying the Recycle Bin
■ Reformatting the media
■ Reinstalling an operating system from the recovery CD-ROM
The procedures above delete only the initial part of the data used for file
management. This makes the file invisible to the operating system, but
the data can still be read by specialized utilities. If you dispose of the
computer, please delete all the data on its hard disk drive. Doing so
prevents unauthorized use of such data. To ensure your data is not
used for unauthorized purposes, you can:
■ Physically destroy the hard disk drive
User’s Manual
8-25
Troubleshooting
■ Use a proven specialized utility to overwrite all data
■ Take the hard disk drive to a professional deletion service
All data deletion costs will be borne by you.
TOSHIBA support
If you require any additional help using your computer or if you are having
problems operating the computer, you may need to contact TOSHIBA for
additional technical assistance.
Before you call
Some problems you experience may be related to software or the operating
system so it is important that you investigate other sources of assistance
first. Before contacting TOSHIBA, try the following:
■ Review troubleshooting sections in the documentation supplied with
your software and/or peripheral devices.
■ If a problem occurs when you are running software applications, consult
the software documentation for troubleshooting suggestions and
consider calling the software company's technical support department
for assistance.
■ Consult the reseller or dealer from where you purchased your computer
and/or software - they are your best resource for current information
and support.
Where to write
If you are still unable to solve the problem and suspect that it is hardware
related, write to TOSHIBA at the nearest location listed below:
User’s Manual
Outside of Europe
In Europe
Australia
TOSHIBA Australia Pty. Ltd.
Information Systems Division
Building C, 12-24 Talavera Rd,
North Ryde, 2113, NSW, Australia.
Germany & Austria
TOSHIBA Europe (I.E.) GmbH
Geschäftsbereich,
Deutschland-Österreich
Hammfelddamm 8, D-41460 Neuss,
Germany
Canada
TOSHIBA of Canada Ltd.
191 McNabb Street, Markham,
Ontario L3R 8H2
France
TOSHIBA Systèms France S.A.
7, Rue Ampère B.P. 131, 92804
Puteaux Cedex
China
TOSHIBA Personal Computer &
Network (Shanghai) Co., Ltd.
43F, Hong Kong New World Tower,
No. 300 Huaihai Zhong Road,
Shanghai, P. R. China 200021
Netherlands
TOSHIBA Information Systems,
Benelux B.V.
Rivium Boulevard 41 2909 LK
Capelle a/d IJssel
8-26
Troubleshooting
Outside of Europe
In Europe
Singapore
TOSHIBA Singapore Pte. Ltd.
438B Alexandra Road #06-01
Alexandra Technopark Singapore
119968
Spain
TOSHIBA Information Systems,
ESPAÑA
Parque Empresarial San Fernando
Edificio Europa, la Planta, Escalera
A 28830 Madrid
United States of America
TOSHIBA America Information
Systems, Inc.
9740 Irvine Boulevard Irvine,
California 92618 USA
United Kingdom
TOSHIBA Information Systems
(U.K.) Ltd.
TOSHIBA Court Weybridge
Business Park Addlestone Road
Weybridge, Surrey KT15 2UL
The Rest of Europe
TOSHIBA Europe (I.E.) GmbH
Geschäftsbereich, DeutschlandÖsterreich Hammfelddamm 8, D41460 Neuss, Germany
User’s Manual
8-27
Appendix A
Specifications
This appendix summarizes the computer’s technical specifications.
Physical Dimensions
This section summarizes the computer’s technical specifications.
Physical Dimensions
Weight (typical)*
2.0 kilograms, configured with: 12.1"WXGA,
1,024 MB RAM, 80GB HDD, DVD Super Multi
drive, LAN (1000M bps), Wireless LAN, modem,
Tablet PC Pen.
*Digitizer screen model equipped with UJ-862.
Weight will vary with other configurations. Above
weight is measured at specific criteria. It is not
guaranteed as the maximum weight of the actual
product.
Size
305 (w) x 239 (d) x 37.4/39.4 (h) millimeters (not
including parts that extend beyond the main
body).
Environmental Requirements
User’s Manual
Conditions
Ambient temperature
Relative humidity
Operating
5°C (41°F) to 35°C (95°F)
20% to 80%
Non-operating
-20°C (-4°F) to 65°C (149°F) 10% to 90%
A-1
Specifications
Wet-bulb
temperature
26°C maximum
Conditions
Altitude (from sea level)
Operating
-60 to 3,000 meters
Non-operating
-60 to 10,000 meters
maximum
Power Requirements
AC adaptor
100-240 volts AC
50 or 60 hertz (cycles per second)
Computer
15 V DC
5.0 amperes
Built-in Modem
This information is applicable to the models equipped with a built-in
modem.
Network control unit (NCU)
Type of NCU
AA
Type of line
Telephone line (analog only)
Type of dialing
Pulse
Tone
Control command
AT commands
EIA-578 commands
Monitor function
Computer’s speaker
Communication specifications
User’s Manual
Communication
system
Data:
Fax:
Full duplex
Half duplex
Communication
protocol
Data
ITU-T-Rec
(Former CCITT)
Bell
Fax
ITU-T-Rec
(Former CCITT)
V.21/V.22/V.22bis/V.32/V.32
bis/V.34/V.90
103/212A
V.17/V.29/V.27ter/V.21 ch2
A-2
Specifications
User’s Manual
Communication
speed
Data transmission and reception
300/1200/2400/4800/7200/9600/12000/14400/16
800/19200/21600/24000/26400/28800/31200/33
600 bps
Data reception only with V.90
28000/29333/30666/32000/33333/34666/36000/
37333/38666/40000/41333/42666/44000/45333/
46666/48000/49333/50666/52000/53333/54666/
56000 bps
Fax
2400/4800/7200/9600/12000/14400 bps
Transmitting level
-10 dBm
Receiving level
-10 to -40 dBm
Input/output
impedance
600 ohms ±30%
Error correcting
MNP class 4 and ITU-T V.42
Data compression
MNP class 5 and ITU-T V.42bis
Power supply
+3.3V (supplied by computer)
A-3
Appendix B
Display Controller and Video mode
Display controller
The display controller interprets software commands into hardware
commands that turn particular parts on the screen on or off.
Due to the display panel's increased resolution, lines may appear broken
in when displaying images in full-screen text mode.
The display controller also controls the video mode and uses industry
standard rules to govern the screen resolution and the maximum number of
colors that can be displayed at any one time. Therefore, software written for
a given video mode will run on any computer that supports that mode.
Video mode
Video mode settings are configured via the Display Properties dialog.
To open the Display Properties dialog, click Start -> Control Panel ->
Appearance and Personalization -> Personalization -> Display
Settings.
If you are running some applications (for example a 3D application or video
playback and so on), you may see some disturbance, flickering or frame
dropping on your screen.
If that occurs, adjust the resolution of display, lowering it until the screen is
displayed properly.
You could also disable Windows® Aero™ to help correct this situation.
User’s Manual
B-1
Appendix C
AT Commands
This information is applicable to the models equipped with a built-in
modem.
In most cases, you will not need to type AT commands manually. However,
there might be some occasions when you will need to do so.
This chapter describes AT commands for data mode. Fax and voice
commands are taken care of by application software.
The format for entering AT commands is:
ATXn
where X is the AT command, and n is the specific value for that command.
After you type in the command press ENTER.
Any command issued is acknowledged with a response in either text or
numeric values known as result codes.
All commands and command-values accepted by the modem are
described in this section; any entry other than those listed results in an
error.
+++
Escape sequence
The escape sequence allows the modem to exit data mode and enter online command mode. While in on-line command mode, you can
communicate directly to your modem using AT commands. Once you
finish, you can return to data mode using the ATO command.
A pause, the length of which is set by Escape Guard Time (S12), must be
completed after an escape sequence is entered. This pause prevents the
modem from interpreting the escape sequence as data.
The value of the escape sequence character may be changed using
register S2.
User’s Manual
C-1
AT Commands
A/
Repeat last command
This command repeats the last command string entered. Do not precede
this command with an AT prefix or conclude it by pressing ENTER.
Answer command
This command instructs the modem to go off-hook and answer an incoming
call.
Bn
Communication standard setting
This command determines the communication standard CCITT or Bell.
B0
Selects CCITT V.22 mode when the modem is at 1200 bps.
B1
Selects Bell 212A when the modem is at 1200 bps (default).
B15 Selects V.21 when the modem is at 300 bps.
B16 Selects Bell 103J when the modem is at 300 bps (default).
Result Codes:
OK
n=0,1,15,16
ERROR Otherwise
Dn
Dial
This command instructs the modem to dial a telephone number. Enter n
(the telephone number and any modifiers) after the ATD command.
Any digit or symbol (0-9, *, #, A, B, C, D) may be dialed as touch-tone
digits. Characters such as spaces, hyphens, and parentheses do not count.
They are ignored by the modem, but you may want to include them to make
the number and modifiers easier to read.
The following may be used as phone number modifiers:
Pulse dialing.
Touch-tone dialing (default).
Pause during dialing. Pause for time specified in Register S8
before processing the next character in the dial string.
Wait for dial tone. Modem waits for a second dial tone before
processing the dial string.
Wait for quiet answer. Wait for five seconds of silence after
dialing the number. If silence is not detected, the modem
sends a NO ANSWER result code back to the caller.
Hook flash. Causes the modem to go on-hook for 0.5
seconds and then return to off-hook.
Return to command mode. Causes the modem to return to
command mode after dialing a number, without
disconnecting the call.
S=n Dial a telephone number previously stored using the &Zn=X
command (See &Zn=X command for more information). The
range is 0-3.
User’s Manual
C-2
AT Commands
En
Echo command
This command controls whether or not the characters entered from your
computer keyboard are displayed on your monitor (echoed) while the
modem is in command mode.
E0
Disables echo to the computer.
E1
Enables echo to the computer (default).
Result Codes:
OK
n=0,1
ERROR Otherwise
Hn
Hook control
This command instructs the modem to go on-hook to disconnect a call, or
off-hook to make the phone line busy.
H0
Modem goes on-hook (default).
H1
Modem goes off-hook.
Result Codes:
OK
n=0,1
ERROR Otherwise
In
Request ID information
This command displays product information about the modem.
I0
Returns modem identity string and driver version number.
I3
Same as I0.
I9
Returns region ID in English.
Result Codes:
OK
n=0,3,9
ERROR Otherwise
Ln
Monitor speaker volume
This command sets speaker volume to low, medium, or high.
L0
Low volume.
L1
Low volume. (Same as L0)
L2
Medium volume (default).
L3
High volume.
Result Codes:
OK
n=0,1,2,3
ERROR Otherwise
Mn
Monitor speaker mode
This command turns the speaker on or off.
M0
The speaker is off.
M1
The speaker is on until the modem detects the carrier signal
(default).
User’s Manual
C-3
AT Commands
M2
M3
The speaker is always on when modem is off-hook.
Speaker is on until the carrier is detected, except when
dialing.
Result Codes:
OK
n=0,1,2,3
ERROR Otherwise
Nn
Modulation handshake
This command controls whether or not the local modem performs a
negotiated handshake at connection time with the remote modem when the
communication speed of the two modems is different.
N0
When originating or answering, this is for handshake only at
the communication standard specified by S37 and the ATB
command.
N1
When originating or answering, begin the handshake at the
communication standard specified by S37 and the ATB
command (default).
During handshake, a lower transmission speed may be
selected.
Result Codes:
OK
n=0,1
ERROR Otherwise
On
Return on-line to data mode
O0
Instructs the modem to exit on-line command mode and
return to data mode (see AT escape sequence, +++).
O1
This command issues a retrain before returning to on-line
data mode.
O3
This command issues a rate renegotiation before returning to
on-line data mode.
Result Codes:
OK
n=0,1,3
ERROR Otherwise
Select pulse dialing
This command configures the modem for pulse (non touch-tone) dialing.
Dialed digits are pulsed until a T command or dial modifier is received.
Tone dial is the default setting.
Qn
Result code control
Result codes are informational messages sent from the modem and
displayed on your monitor. Basic result codes are OK, CONNECT, RING, NO
CARRIER, and ERROR. The ATQ command allows the user to turn result
codes on or off.
Q0
Enables modem to send result codes to the computer
(default).
User’s Manual
C-4
AT Commands
Q1
Disables modem from sending result codes to the computer.
Result Codes:
OK
n=0,1
ERROR Otherwise
Select tone dialing
This command instructs the modem to send DTMF tones while dialing.
Dialed digits are tone dialed until a P command or dial modifier is received.
This is the default setting.
Vn
DCE response format
This command controls whether result codes (including call progress and
negotiation progress messages) are displayed as words or their numeric
equivalents.
V0
Displays result codes as digits.
V1
Displays result codes as text (default).
Result Codes:
OK
n=0,1
ERROR Otherwise
Xn
Result code selection, call progress monitoring
This command selects which result codes will be used by the modem.
Command
Dial tone
detect
Busy
signal
detect
Supported Result Code
X0
Disable
Disable
OK, CONNECT, RING, NO CARRIER,
ERROR
X1
Disable
Disable
OK, RING, NO CARRIER, ERROR,
CONNECT 
X2
Enable
Disable
OK, RING, NO CARRIER, ERROR,
NODIALTONE, CONNECT 
X3
Disable
Enable
OK, RING, NO CARRIER, ERROR, BUSY,
CONNECT , BLACKLISTED
X4 (default)
Enable
Enable
OK, RING, NO CARRIER, ERROR,
NODIALTONE, BUSY, CONNECT ,
DELAYED, BLACKLISTED, REORDER,
WARBLE, CALL WAITING DETECTED
X5
Enable
Enable
OK, RING, NO CARRIER, ERROR,
NODIALTONE, BUSY, CONNECT ,
RRING, NO BONGTONE, DELAYED,
BLACKLISTED, REORDER, WARBLE, CALL
WAITING DETECTED
User’s Manual
C-5
AT Commands
Dial tone detect
Disabled: The modem dials a call regardless of whether it detects a dial
tone.
Enabled: The modem dials only upon detection of a dial tone, and
disconnects the call if the dial tone is not detected within 10
seconds.
Busy tone detect
Disabled: The modem ignores any busy tones it receives.
Enabled: The modem monitors for busy tones.
Result Codes:
OK
n=0,1,2,3,4,5
ERROR Otherwise
Zn
Recall stored profile
The modem performs a soft reset and restores (recalls) the configuration
profile according to the parameter supplied. If no parameter is specified,
zero is assumed. Either Z0 or Z1 restores the profile.
Result Codes:
OK
n=0,1
ERROR Otherwise
&Cn Data Carrier Detect (DCD) control
Data Carrier Detect is a signal from the modem to the computer indicating
that a carrier signal is being received from a remote modem. DCD normally
turns off when the modem no longer detects the carrier signal.
&C0 The state of the carrier from the remote modem is ignored.
DCD circuit is always on.
&C1 DCD turns on when the remote modem’s carrier signal is
detected, and off when the carrier signal is not detected
(default).
Result Codes:
OK
n=0,1
ERROR Otherwise
&Dn DTR control
This command interprets how the modem responds to the state of the DTR
signal and changes to the DTR signal.
&D0 Ignore. The modem ignores the true status of DTR and treats
it as always on. This should only be used if your
communication software does not provide DTR to the
modem
&D1 If the DTR signal is not detected while in on-line data mode,
the modem enters command mode, issues an OK result
code, and remains connected.
User’s Manual
C-6
AT Commands
&D2
If the DTR signal is not detected while in on-line data mode,
the modem disconnects (default).
&D3 Reset on the on-to-off DTR transition.
Result Codes:
OK
n=0,1,2,3
ERROR Otherwise
&F
Load factory settings
This command loads the configuration stored and programmed at the
factory. This operation replaces all of the command options and the Sregister settings in the active configuration with factory values.
&F
Recall factory setting as active configuration.
&Gn V.22bis guard tone control
This command determines which guard tone, if any, to transmit while
transmitting in the high band (answer mode). This command is only used in
V.22 and V.22bis mode. This option is not used in North America and is for
international use only.
&G0 Guard tone disabled (default).
&G1 Sets guard tone to 550 Hz.
&G2 Sets guard tone to 1800 Hz.
Result Codes:
OK
n=0,1,2
ERROR Otherwise
&Kn Local flow control selection
&K0 Disable flow control.
&K3 Enable CTS/RTS flow control (default).
&K4 Enable XON/XOFF flow control.
Result Codes:
OK
n=0,3,4
ERROR Otherwise
&Pn Select Pulse Dial Make/Break Ratio (WW)
&P0
&P1
&P2
Selects 39% - 61% make/break ratio at 10 pulses per
second.
Selects 33% - 67% make/break ratio at 10 pulses per
second.
Selects 33% - 67% make/break ratio at 20 pulses per
second.
Result Codes:
OK
n=0,1,2
ERROR Otherwise
User’s Manual
C-7
AT Commands
&Tn Self-test commands
These tests can help to isolate problems if you experience periodic data
loss or random errors.
&T0 Abort. Stops any test in progress.
&T1 Local analog loop. This test verifies modem operation, as
well as the connection between the modem and computer.
Any data entered at the local DTE is modulated, then
demodulated, and returned to the local DTE. To work
properly, the modem must be off-line.
Result Codes:
OK
n=0
CONNECT n=1
ERROR
Otherwise
&V
Display Current Configuration
This command displays the current configuration of the modem. If
nonvolatile memory is supported the stored profiles are displayed as well.
&V
View profiles.
&W
Store current configuration
Saves the current (active) configuration (profile), including S-Registers.
The current configuration comprises a list of storable parameters illustrated
in the &V command. These settings are restored to the active configuration
upon receiving a Zn command or at power up. Refer to the &V command.
&W Stores the current configuration.
&Zn=x
Store telephone number
This command is used to store up to four dialing strings in the modem’s
nonvolatile memory for later dialing. The format for the command is
&Zn=“stored number” where n is the location 0-3 to which the number
should be written. The dial string may contain up to 34 characters. The
ATDS=n command dials using the string stored in location n.
Result Codes:
OK
n=0, 1, 2, 3
ERROR Otherwise
\Nn
Error control mode selection
This command determines the type of error control used by the modem
when sending or receiving data.
\N0
Buffer mode. No error control.
\N1
Direct mode.
\N2
MNP or disconnect mode. The modem attempts to connect
using MNP2-4 error control procedures. If this fails, the
modem disconnects.
This is also known as MNP reliable mode.
User’s Manual
C-8
AT Commands
\N3
V.42, MNP, or buffered (default).
The modem attempts to connect in V.42 error control mode.
If this fails, it attempts to connect in MNP mode. If this fails, it
connects in buffer mode and continues operation. This is
also known as V.42/MNP auto reliable mode (same as &Q5).
\N4
V.42 or disconnect. The modem attempts to connect in V.42
error control mode. If this fails, the modem disconnects.
\N5
V.42. MNP or buffered (same as \N3).
\N7
V.42. MNP or buffered (same as \N3).
Result Codes:
OK
n=0,1,2,3,4,5,7
ERROR Otherwise
\Qn
Local flow control selection
\Q0
Disable flow control.
\Q1
XON/XOFF software flow control.
\Q3
CTS/RTS to DTE (default).
Result Codes:
OK
n=0,1,3
ERROR Otherwise
\Vn
Protocol result code
\V0
\V1
Disable protocol result code appended to DCE speed.
Enable protocol result code appended to DCE speed
(default).
Result Codes:
OK
n=0,1
ERROR Otherwise
%B
View numbers in blacklist
If blacklisting is in effect, this command displays the numbers for which the
last call attempted in the past two hours failed. The ERROR result code
appears in regions that do not require blacklisting.
%Cn
Data compression control
This command determines the operation of V.42bis and MNP class 5 data
compression. On-line changes do not take effect until a disconnect occurs
first.
%C0 V.42bis/MNP 5 disabled. No data compression.
%C3 V.42bis/MNP 5 enabled. Data compression enabled
(default).
Result Codes:
OK
n=0,3
ERROR Otherwise
User’s Manual
C-9
Appendix D
S-registers
This information is applicable to the models equipped with a built-in
modem.
S-registers contain the settings that determine how a number of functions
of the internal modem operate. For example, how many times to let the
telephone ring before the modem answers and how long to wait before it
hangs up if a connection fails. You can also customize certain AT
commands such as the escape sequence and command line termination.
The contents of the registers are changed automatically when you modify
corresponding settings in your communication software. If you choose,
however, you can display and edit the contents of the registers manually
when the modem is in command mode. If the value is out of the acceptable
range, then an error is generated.
This chapter describes the settings for each S-register.
S-register values
The format for displaying the value of an S-register is:
ATSn?
where n is the register number. After you type in the register press ENTER.
The format for modifying the value of an S-register is:
ATSn=r
where n is the register number, and r is the new register value. After you
type in the register and its new value press ENTER.
Some registers vary from one country/region to another.
User’s Manual
D-1
S-registers
S0
Auto answer ring number
This register determines the number of rings the modem will count
before automatically answering a call. Enter 0 (zero) if you do not
want the modem to automatically answer at all. When disabled,
the modem can only answer with an ATA command.
Range:0-255
Default:0
Units:rings
S1
Ring counter
This register is read only. The value of S1 is incremented with
each ring. If no ring occurs over a six-second interval, this register
is cleared.
Range:0-225
Default:0
Units:rings
S2
AT escape character (user defined)
This register determines the ASCII values used for an escape
sequence. The default is the + character. The escape sequence
allows the modem to exit data mode and enter command mode
when on-line. Values greater than 127 disable the escape
sequence.
Range:0-255, ASCII decimal
Default:43
Units:ASCII
S3
Command line termination character (user defined)
This register determines the ASCII values as the carriage return
character. This character is used to end command lines and result
codes.
Range:0-127, ASCII decimal
Default:13 (carriage return)
Units:ASCII
S4
Response formatting character (user defined)
This register determines the ASCII value used as the line feed
character. The modem uses a line feed character in command
mode when it responds to the computer.
Range:0-127, ASCII decimal
Default:10 (line feed)
Units:ASCII
User’s Manual
D-2
S-registers
S5
Command line editing character (user defined)
This register sets the character recognized as a backspace and
pertains to asynchronous only. The modem will not recognize the
backspace character if it is set to a value that is greater than 32
ASCII. This character can be used to edit a command line. When
the echo command is enabled, the modem echoes back to the
local DTE the backspace character, an ASCII space character,
and a second backspace character. This means a total of three
characters are transmitted each time the modem processes the
backspace character.
Range:0-127, ASCII decimal
Default:8 (backspace)
Units:ASCII
S6
Wait before dialing
This register sets the length of time, in seconds, that the modem
must wait (pause) after going off-hook before dialing the first digit
of the telephone number. The modem always pauses for a
minimum of two seconds, even if the value of S6 is less that two
seconds. The wait for dial tone call progress feature (W dial
modifier in the dial string) will override the value in register S6.
This operation, however, may be affected by some ATX options
according to country/region restrictions. In some countries/regions,
S6 will set dial tone detect time.
Range:3-255
Default:3
Units:seconds
S7
Connection completion time-out
This register sets the time, in seconds, that the modem must wait
before hanging up because carrier is not detected. The timer is
started when the modem finishes dialing (originate), or goes offhook (answer). In originate mode, the timer is reset upon detection
of an answer tone if allowed by county restriction. The timer also
specifies the wait for silence time for the @ dial modifier in
seconds. S7 is not associated with the W dial modifier.
Range:1-255
Default:50
Units:seconds
User’s Manual
D-3
S-registers
S8
Comma pause time
This register sets the time, in seconds, that the modem must
pause when it encounters a comma (,) in the dial command string.
In some countries/regions, S8 will set both wait before dialing and
comma pause time.
Range:0-255
Default:2
Units:seconds
S11
DTMF dialing speed
This register determines the dialing speed which is prefixed for
each country/region.
Range:50-255
Default:95
Units:.001 seconds
S12
Escape guard time
This register sets the value (in 20 millisecond increments) for the
required pause after the escape sequence.
Range:0-255
Default:50
Units:.02 seconds
S37
User’s Manual
Dial line rate
S37 = 0 (default)
maximum modem speed
S37 = 1
reserved
S37 = 2
1200/75 bps
S37 = 3
300 bps
S37 = 4
reserved
S37 = 5
1200 bps
S37 = 6
2400 bps
S37 = 7
4800 bps
S37 = 8
7200 bps
S37 = 9
9600 bps
D-4
S-registers
S37 = 10
12000 bps
S37 = 11
14400 bps
S37 = 12
16800 bps
S37 = 13
19200 bps
S37 = 14
21600 bps
S37 = 15
24000 bps
S37 = 16
26400 bps
S37 = 17
28800 bps
S37 = 18
31200 bps
S37 = 19
33600 bps
AT command set result codes
The following table shows the result codes.
The result code summary
Result Code
Numeric
OK
Command executed
CONNECT
Modem connected to line
RING
A ring signal has been
detected
NO CARRIER
Modem lost carrier signal, or
does not detect carrier
signal, or does not detect
answer tone
Invalid command
Connection at 1200 bps
NO DIAL TONE
No dial tone detected
BUSY
Busy signal detected
No quiet answer
10
Connection at 2400 bps
ERROR
CONNECT 1200 EC
*1
NO ANSWER
CONNECT 2400
User’s Manual
Description
EC*
D-5
S-registers
CONNECT 4800 EC*
11
Connection at 4800 bps
*1
12
Connection at 9600 bps
EC*
13
Connection at 14400 bps
*1
CONNECT 9600 EC
CONNECT 14400
14
Connection at 19200 bps
*1
24
Connection at 7200 bps
EC*
25
Connection at 12000 bps
*1
86
Connection at 16800 bps
CONNECT 19200 EC
CONNECT 7200 EC
CONNECT 12000
CONNECT 16800 EC
CONNECT 300
EC*
40
Connection at 300 bps
CONNECT 21600 EC
*1
55
Connection at 21600 bps
CONNECT 24000 EC
*1
56
Connection at 24000 bps
EC*
57
Connection at 26400 bps
CONNECT 28800 EC
*1
58
Connection at 28800 bps
CONNECT 31200 EC
*1
59
Connection at 31200 bps
EC*
60
Connection at 33600 bps
88
Delay is in effect for the
dialed number
89
Dialed number is blacklisted
90
Blacklist is full
CONNECT 26400
CONNECT 33600
DELAYED
*2
BLACKLISTED*2
BLACKLIST FULL
*2
*1: EC only appears when the Extended Result Codes configuration option
is enabled. EC is replaced by one of the following symbols, depending
upon the error control method used:
V.42bis - V.42 error control and V.42bis data compression.
V.42 - V.42 error control only.
MNP 5 - MNP class 4 error control and MNP class 5 data
compression.
MNP 4 - MNP class 4 error control only.
NoEC - No error control protocol.
*2: In some countries/regions, these result codes may not appear.
User’s Manual
D-6
Appendix E
V.90
This information is applicable to the models equipped with a built-in
modem.
The TOSHIBA internal modem uses V.90 technology. The modem is
capable of downstream speeds of 56kbps (kilobits per second) when
connected to an Internet service provider that supports V.90. As with any
modem, the actual throughput (speed of data transfer) depends on analog
telephone line conditions, which can vary considerably. Therefore, many
users will experience throughput in the range of 28-50kbps under normal
telephone line conditions. Upstream data flows at the V.34 rate.
V.90 rates can be achieved only when one V.90-capable host modem is
connected to another. The TOSHIBA Internal modem will select
automatically V.34 if the remote modem lacks V.90 capability or if a
combination of network and/or phone line conditions prevent V.90
connection.
V.90 mode
User’s Manual
Function
Transmission speed
Data V.90
From 56kbps (maximum) to 28kbps
(minimum)
Reception only
E-1
V.90
Table E-1 Result codes for a V.90 connection
User’s Manual
No.
Result code
Description
70
CONNECT 32000 EC*
Connection at 32000 bps
72
CONNECT 36000 EC*
Connection at 36000 bps
74
CONNECT 40000 EC*
Connection at 40000 bps
76
CONNECT 44000 EC*
Connection at 44000 bps
78
CONNECT 48000 EC*
Connection at 48000 bps
80
CONNECT 52000 EC*
Connection at 52000 bps
82
CONNECT 56000 EC*
Connection at 56000 bps
100
CONNECT 28000 EC*
Connection at 28000 bps
101
CONNECT 29333 EC*
Connection at 29333 bps
102
CONNECT 30666 EC*
Connection at 30666 bps
103
CONNECT 33333 EC*
Connection at 33333 bps
104
CONNECT 34666 EC*
Connection at 34666 bps
105
CONNECT 37333 EC*
Connection at 37333 bps
106
CONNECT 38666 EC*
Connection at 38666 bps
107
CONNECT 41333 EC*
Connection at 41333 bps
108
CONNECT 42666 EC*
Connection at 42666 bps
109
CONNECT 45333 EC*
Connection at 45333 bps
110
CONNECT 46666 EC*
Connection at 46666 bps
111
CONNECT 49333 EC*
Connection at 49333 bps
112
CONNECT 50666 EC*
Connection at 50666 bps
113
CONNECT 53333 EC*
Connection at 53333 bps
114
CONNECT 54666 EC*
Connection at 54666 bps
E-2
V.90
* EC stands for the Error Control method, which appears only when the
extended result codes configuration option is enabled. EC is replaced by
one of the following symbols, depending on the error control method
used.
V42bis
V.42 error control and V.42bis data compression
V42
V.42 error control only
NoEC
No error control protocol
AT Command
User’s Manual
-V90=*
V.90 Dial Line Rate
-V90 sets the maximum V.90 downstream that the
modem attempts to connect.
-V90=0
V.90 disabled
-V90=1
V.90 enabled: automatic speed selection maximum modem speed (default)
E-3
Appendix F
Wireless LAN
This appendix is intended to help you get your Wireless LAN network up
and running, with a minimum of parameters.
Card Specifications
Form Factor
Compatibility
Network Operating
System
Media Access
Protocol
User’s Manual
PCI Express Mini Card
■ IEEE 802.11 Standard for Wireless LANS
■ Wi-Fi (Wireless Fidelity) certified by the Wi-Fi
Alliance. The ‘Wi-Fi CERTIFIED’ logo is a
certification mark of the Wi-Fi Alliance.
■ Microsoft Windows® Networking
■ CSMA/CA (Collision Avoidance) with
Acknowledgment (ACK)
F-1
Wireless LAN
Radio Characteristics
Radio Characteristics of Wireless LAN Cards may vary according to:
■ Country/region where the product was purchased
■ Type of product
Wireless communication is often subject to local radio regulations.
Although Wireless LAN wireless networking products have been designed
for operation in the license-free 2.4GHz and 5GHz band, local radio
regulations may impose a number of limitations to the use of wireless
communication equipment.
Refer to the “Information sheet” for regulatory information that may apply in
your country/region.
R-F Frequency
■ Band 5GHz (5150-5850 MHz) (Revision A, n
Draft 2.0)
■ Band 2.4GHz (2400-2483.5 MHz) (Revision
B, G, n Draft 2.0)
The range of the wireless signal is related to the transmit rate of the
wireless communication. Communications at lower transmit range may
travel larger distances.
■ The range of your wireless devices can be affected when the antennas
are placed near metal surfaces and solid high-density materials.
■ Range is also impacted due to "obstacles" in the signal path of the radio
that may either absorb or reflect the radio signal.
User’s Manual
F-2
Wireless LAN
Supported Frequency Sub-bands
Subject to the radio regulations that apply in the countries/regions, your
Wireless LAN card may support a different set of 5 GHz/2.4 GHz channels.
Consult your Authorized Wireless LAN or TOSHIBA Sales office for
information about the radio regulations that apply in the countries/regions.
Wireless IEEE 802.11 Channels Sets (Revision B, G and n Draft 2.0)
Frequency Range
Channel ID
2400-2483.5 MHz
2412
2417
2422
2427
2432
2437
2442
2447
2452
10
2457*1
11
2462
12
2467*2
13
2472*2
*1 Factory-set default channels
*2 Refer to the sheet Approved Countries/Regions for use for the
countries/regions that in which these channels can be used. When
installing Wireless LAN cards, the channel configuration is managed as
follows:
■ For wireless clients that operate in a Wireless LAN Infrastructure, the
Wireless LAN card will automatically start operation at the channel
identified by the Wireless LAN Access Point. When roaming between
different access points the station can dynamically switch to another
channel if required.
■ For Wireless LAN cards installed in wireless clients that operating in a
peer-to-peer mode, the card will use the default channel 10.
User’s Manual
F-3
Wireless LAN
■ In a Wireless LAN Access Point, the Wireless LAN card will use the
factory-set default channel (printed in bold), unless the LAN
Administrator selected a different channel when configuring the
Wireless LAN Access Point device.
Wireless IEEE 802.11 Channels Sets (Revision A and n Draft 2.0)
User’s Manual
Frequency Range
Channel ID
5150-5850 MHz
34
5170*2
36
5180*2
38
5190*2
40
5200*2
42
5210*2
44
5220*2
46
5230*2
48
5240*2
52
5260*2
56
5280*2
60
5300*2
64
5320*2
100
5500*2
104
5520*2
108
5540*2
112
5560*2
116
5580*2
120
5600*2
124
5620*2
128
5640*2
132
5660*2
136
5680*2
140
5700*2
149
5745*2
153
5765*2
157
5785*2
F-4
Wireless LAN
161
5805*2
165
5825*2
*1 Factory-set default channels
*2 Refer to the sheet Approved Countries/Regions for use for the
countries/regions that in which these channels can be used. When
installing Wireless LAN cards, the channel configuration is managed as
follows:
■ For wireless clients that operate in a Wireless LAN Infrastructure, the
Wireless LAN card will automatically start operation at the channel
identified by the Wireless LAN Access Point. When roaming between
different access points the station can dynamically switch to another
channel if required.
■ For Wireless LAN cards installed in wireless clients that operating in a
peer-to-peer mode, the card will use the default channel 10.
■ In a Wireless LAN Access Point, the Wireless LAN card will use the
factory-set default channel (printed in bold), unless the LAN
Administrator selected a different channel when configuring the
Wireless LAN Access Point device.
User’s Manual
F-5
Appendix G
Intel® Matrix Storage Manager
If you are installing the operating system on a computer system which is
configured for AHCI mode, you must pre-install the Intel® Matrix Storage
Manager driver using the F6 installation method described in the Manually
Setting up Windows (Windows Vista®) or Manually Setting up Windows
Manually (Windows XP) sections.
This model does not support RAID functionality.
If you have already installed the operating system on a system configured
for AHCI mode, double-click iata_cd.exe and respond to each of the
prompts in order to install the Intel® Matrix Storage Manager.
All installed files (readme.txt, help, etc.) are copied to the following path by
default:
\Program Files\Intel\Intel Matrix Storage
Manager
Manually Setting up Windows (Windows Vista®)
Use the following procedures to manually set up your Windows operating
system.
Before Setting up Windows
Before setting up Windows, create an Intel® Matrix Storage Manager Disk.
Creating an Intel® Matrix Storage Manager Disk
1. Connect the USB floppy diskette drive and insert a floppy diskette.
2. Copy all of the files located in the "C:\TOSAPINS\Intel Matrix Storage
Manager\Inf setup" folder to the floppy diskette.
User’s Manual
G-1
Intel® Matrix Storage Manager
Windows Setup Procedure
1. Connect the USB floppy diskette drive and insert the above disk.
2. Insert the Windows Setup DVD into the optical disc drive and boot the
computer from the DVD. The Windows Setup program will start.
3. Carry out the setup process by following the instructions displayed on
the setup screen. When the message "Which type of
installation do you want?" appears, select Custom
(advanced).
4. When the message "Where do you want to install Windows?"
appears, click Load Driver.
5. Click the Browse button and then select Floppy Disk Drive(A:).
6. Select "Intel(R) 82801GBM SATA AHCI Controller" from the
list that appear, and click Next.
7. When the message "Where do you want to install Windows?"
appears again, select the destination drive and then click Next.
8. Continue to follow the onscreen instructions to finish installing windows.
■ Please use only hard disk drives that the computer supports. The
system may not function correctly if unsupported hard disk drives are
used.
■ Errors may occur in the following situations:
■ When using applications which directly access the hardware and
read from or write to the hard disk drive.
■ When using another operating system, such as Linux, to run
application that read from or right to the hard disk drive.
Manually Setting up Windows Manually (Windows XP)
Use the following procedures to manually set up your Windows operating
system.
Before Setting up Windows
Before setting up Windows, create an Intel® Matrix Storage Manager Disk.
Creating the Intel® Matrix Storage Manager Disk
1. Connect the USB floppy diskette drive and insert a floppy diskette.
2. Copy all of the files located in the "C:\TOSAPINS\Intel Matrix
Storage Manager\Inf setup" folder to the floppy diskette.
Windows Setup Procedure
1. Connect the USB floppy diskette drive and insert the disk created in the
previous step.
2. Insert the Windows Setup CD-ROM into the optical disc drive and boot
the computer up from the CD. The Windows Setup program will start.
User’s Manual
G-2
Intel® Matrix Storage Manager
3. When the message "Press F6 if you need to install a
third party SCSI or RAID driver" appears on the screen,
press the F6 key.
4. When the message "Setup will load support for the
following mass storage device(s):" appears on the screen,
press the S key.
5. Select "Intel(R) 82801GBM SATA AHCI Controller" and press
the ENTER key.
6. Follow the onscreen instructions to continue setting up windows.
■ Please use only hard disk drives that the computer supports. The
system may not function correctly if unsupported hard disk drives are
used.
■ Errors may occur in the following situations:
■ When using applications which directly access the hardware and
read from or write to the hard disk drive.
■ When using another operating system, such as Linux, to run
application that read from or right to the hard disk drive.
How to install Intel® Matrix Storage Manager on Windows XP
or Windows Vista®:
To install this software on Windows XP or Windows Vista® logon with an
account that has administrator user privileges.
1. Double-click the Intel® Matrix Storage Manager setup file
("iata_cd.exe") located in the
C:\TOSAPINS\Intel Matrix Storage Manager folder.
2. Follow the onscreen installation instructions.
3. Restart the system.
User’s Manual
G-3
Appendix H
Bluetooth wireless technology
Interoperability
Bluetooth™ Adaptor from TOSHIBA are designed to be interoperable with
any product with Bluetooth wireless technology that is based on Frequency
Hopping Spread Spectrum (FHSS) radio technology, and is compliant to:
■ Bluetooth Specification Ver. 2.0+EDR, as defined and approved by The
Bluetooth Special Interest Group.
■ Logo certification with Bluetooth wireless technology as defined by The
Bluetooth Special interest Group.
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Bluetooth wireless technology Interoperability
■ Bluetooth wireless technology is a new innovative technology, and
TOSHIBA has not confirmed compatibility of its Bluetooth™ products
with all computers and/or equipment using Bluetooth wireless
technology other than TOSHIBA portable computers.
Always use Bluetooth™ Adaptor from TOSHIBA in order to enable
wireless networks over two or more (up to a total of seven) TOSHIBA
portable computers using these cards. Please contact TOSHIBA PC
product support on Web site
http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe
or
http://www.pc.support.global.toshiba.com in the United States for more
information.
■ When you use Bluetooth™ Adaptor from TOSHIBA close to 2.4 GHz
Wireless LAN devices, Bluetooth transmissions might slow down or
cause errors. If you detect certain interference while you use
Bluetooth™ Adaptor from TOSHIBA, always change the frequency,
move your computer to the area outside of the interference range of 2.4
GHz Wireless LAN devices (40 meters/43.74 yards or more) or stop
transmitting from your computer. Please contact TOSHIBA PC product
support on Web site
http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe
or
http://www.pc.support.global.toshiba.com in the United States for more
information.
■ Bluetooth™ and Wireless LAN devices operate within the same radio
frequency range and may interfere with one another. If you use
Bluetooth™ and Wireless LAN devices simultaneously, you may
occasionally experience a less than optimal network performance or
even lose your network connection.
If you should experience any such problem, immediately turn off either
one of your Bluetooth™ or Wireless LAN.
Please contact TOSHIBA PC product support on web site
http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe
or
http://www.pc.support.global.toshiba.com in the United States for more
information.
User’s Manual
H-2
Bluetooth wireless technology Interoperability
Bluetooth wireless technology and your Health
The products with Bluetooth wireless technology, like other radio devices,
emit radio frequency electromagnetic energy. The level of energy emitted
by devices with Bluetooth wireless technology however is far much less
than the electromagnetic energy emitted by wireless devices like for
example mobile phones.
Because products with Bluetooth wireless technology operate within the
guidelines found in radio frequency safety standards and
recommendations, TOSHIBA believes Bluetooth wireless technology is
safe for use by consumers. These standards and recommendations reflect
the consensus of the scientific community and result from deliberations of
panels and committees of scientists who continually review and interpret
the extensive research literature.
In some situations or environments, the use of Bluetooth wireless
technology may be restricted by the proprietor of the building or responsible
representatives of the organization. These situations may for example
include:
■ Using the equipment with Bluetooth wireless technology on board of
airplanes, or
■ In any other environment where the risk of interference to other devices
or services is perceived or identified as harmful.
If you are uncertain of the policy that applies on the use of wireless devices
in a specific organization or environment (e.g. airports), you are
encouraged to ask for authorization to use the device with Bluetooth
wireless technology prior to turning on the equipment.
Regulatory statements
General
This product complies with any mandatory product specification in any
country/region where the product is sold. In addition, the product complies
with the following.
European Union (EU) and EFTA
This equipment complies with the R&TTE directive 1999/5/EC and has
been provided with the CE mark accordingly.
Canada - Industry Canada (IC)
This device complies with RSS 210 of Industry Canada.
Operation is subject to the following two conditions: (1) this device may not
cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of this device.
User’s Manual
H-3
Bluetooth wireless technology Interoperability
L ‘ utilisation de ce dispositif est autorisée seulement aux conditions
suivantes: (1) il ne doit pas produire de brouillage et (2) l’ utilisateur du
dispositif doit étre prét à accepter tout brouillage radioélectrique reçu,
même si ce brouillage est susceptible de compromettre le fonctionnement
du dispositif.
The term “IC” before the equipment certification number only signifies that
the Industry Canada technical specifications were met.
USA-Federal Communications Commission (FCC)
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate
radio frequency energy. If not installed and used in accordance with the
instructions, it may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by tuning the equipment off and on, the
user is encouraged to try and correct the interference by one or more of the
following measures:
■ Reorient or relocate the receiving antenna
■ Increase the distance between the equipment and the receiver.
■ Connect the equipment to outlet on a circuit different from that to which
the receiver is connected.
■ Consult the dealer or an experienced radio/TV technician for help.
TOSHIBA is not responsible for any radio or television interference caused
by unauthorized modification of the devices included with this Bluetooth™
Adaptor from TOSHIBA, or the substitution or attachment of connecting
cables and equipment other than specified by TOSHIBA.
The correction of interference caused by such unauthorized modification,
substitution or attachment will be the responsibility of the user.
User’s Manual
H-4
Bluetooth wireless technology Interoperability
Caution: Exposure to Radio Frequency Radiation
The radiated output power of the Bluetooth™ Adaptor from TOSHIBA is far
below the FCC radio frequency exposure limits. Nevertheless, the
Bluetooth™ Adaptor from TOSHIBA shall be used in such a manner that the
potential for human contact during normal operation is minimized. The
antenna(s) used in this device are located beneath the palm rest, and this
device has been tested as a portable device as defined in Section 2.1093
of FCC rules. In addition, Bluetooth has been tested with Wireless LAN
transceiver for co-location requirements. This device and its antenna(s)
must not be co-located or operating in conjunction with any other antenna
or transmitter. The installer of this radio equipment must ensure that the
antenna is located or pointed such that it does not emit RF field in excess of
Health Canada limits for the general population; consult Safety Code 6,
obtainable from Health Canada's website www.hc-sc.gc.ca/rpb.
Taiwan
User’s Manual
Article 12
Without permission granted by the DGT or NCC, any
company, enterprise, or user is not allowed to change
frequency, enhance transmitting power or alter original
characteristic as well as performance to an approved low
power radio-frequency devices.
Article 14
The low power radio-frequency devices shall not influence
aircraft security and interfere legal communications; If found,
the user shall cease operating immediately until no
interference is achieved.
The said legal communications means radio communications
is operated in compliance with the Telecommunications Act.
The low power radio-frequency devices must be susceptible
with the interference from legal communications or ISM radio
wave radiated devices.
H-5
Bluetooth wireless technology Interoperability
Using Bluetooth™ Adaptor from TOSHIBA equipment in
Japan
In Japan, the frequency bandwidth of 2,400 - 2,483.5 MHz for second
generation low-power data communication systems such as this equipment
overlaps that of mobile object identification systems (premises radio station
and specified low-power radio station).
1. Sticker
Please put the following sticker on computer incorporating this product.
The frequency bandwidth of this equipment may operate
within the same range as industrial devices, scientific
devices, medical devices, microwave ovens, licensed radio
stations and non-licensed specified low-power radio stations
for mobile object identification systems (RFID) used in
factory production lines (Other Radio Stations).
1. Before using this equipment, ensure that it does not
interfere with any of the equipment listed above.
2. If this equipment causes RF interference to other radio
stations, promptly change the frequency being used,
change the location of use, or turn off the source of
emissions.
3. Contact TOSHIBA Direct PC if you have problems with
interference caused by this product to Other Radio Stations.
2. Indication
The indication shown below appears on this equipment.
(1) 2.4 : This equipment uses a frequency of 2.4 GHz.
(2) FH : This equipment uses FH-SS modulation.
(3) 1: The interference range of this equipment is less than 10 m.
(4)
User’s Manual
This equipment uses a frequency bandwidth from
2,400 MHz to 2,483.5 MHz.
It is impossible to avoid the band of mobile object
identification systems.
H-6
Bluetooth wireless technology Interoperability
3. TOSHIBA Direct PC
Monday - Friday
: 10:00-17:00
Toll Free Tel
: 0120-15-1048
Direct Dial
: 03-3457-4850
FAX
: 03-3457-4868
Device Authorization
This device obtains the Technical Conditions Compliance Approval, and it
belongs to the device class of radio equipment of low-power data
communication system radio station stipulated in the Telecommunications
Business Law.
The Name of the radio equipment: EYTFXCS
JAPAN APPROVALS INSTITUTE FOR TELECOMMUNICATIONS
EQUIPMENT
Approval Number: D07-0040001
The following restrictions apply:
Do not disassemble or modify the device.
Do not install the embedded wireless module into other device.
User’s Manual
H-7
Appendix I
AC Power Cord and Connectors
The power cord’s AC input plug must be compatible with the various
international AC power outlets and the cord must meet the standards for
the country/region in which it is used. All cords must meet the following
specifications:
Length:
Minimum 1.7 meters
Wire size:
Minimum 0.75 mm2
Current rating:
Minimum 2.5 amperes
Voltage rating:
125 or 250 VAC
(depending on country/region’s power standards)
Certification agencies
U.S. and Canada: UL listed and CSA certified
No. 18 AWG, Type SVT or SPT-2
Australia:
AS
Japan:
DENANHO
Europe:
User’s Manual
Austria:
OVE
Italy:
IMQ
Belgium:
CEBEC
The Netherlands:
KEMA
Denmark:
DEMKO
Norway:
NEMKO
I-1
AC Power Cord and Connectors
Finland:
FIMKO
Sweden:
SEMKO
France:
LCIE
Switzerland:
SEV
Germany:
VDE
United Kingdom:
BSI
In Europe, two conductors power cord must be VDE type, H05VVH2-F or
H03VVH2-F and for three conductors power cord must be VDE type,
H05VV-F.
For the United States and Canada, two pin plug configuration must be a 215P (250V) or 1-15P (125V) and three pin plug configuration must be 615P (250V) or 5-15P (125V) as designated in the U.S. National Electrical
code handbook and the Canadian Electrical Code Part II.
The following illustrations show the plug shapes for the U.S.A. and Canada,
the United Kingdom, Australia and Europe.
USA
UL approved
Australia
AS approved
United Kingdom
BS approved
Europe
Approved by the
appropriate agency
Canada
CSA approved
User’s Manual
I-2
Appendix J
TOSHIBA Anti-theft Protection Timer
This feature allows you to set up a timer-activated BIOS password that will
prevent unauthorised system access in the event of theft.
When the time limit is exceeded, you are required to provide the Password
or fingerprint authentication for the BIOS and Hard Disk Drive to gain
access to the system.
To set permissions and limits for the TOSHIBA Anti-theft Protection Timer
please use the TOSHIBA Password Utility.
The settings can only be activated or modified by a user with supervisor
authority. If the supervisor password is not set, click on the Set button in
Supervisor Password from the supervisor tab in TOSHIBA Password
Utility and set the password on the dialog screen that appears.
Then, click on the Set button in TOSHIBA Anti-theft Protection Timer.
Take the following action if the set limit is exceeded.
■ If the Supervisor Password is registered but the User Password is not,
enter the Supervisor Password to boot up the computer.
■ If both the Supervisor Password and the User Password are registered,
enter either the Supervisor Password, the User Password or the
fingerprint authentication to boot up the computer.
■ The limit counts the number of days from the last time Windows is
logged on till the next time the computer is booted up. The range can
be set from 1 to 28 days.
■ Authentication is required if the computer’s clock is significantly
modified.
■ If the Supervisor Password is deleted, this function becomes disabled.
User’s Manual
J-1
Appendix K
Legal Footnotes
This chapter states the Legal Footnotes information applicable to TOSHIBA
computers. In the text in this manual, *XX is used to show which Legal
Footnotes description is related to TOSHIBA computers.
Description(s) related to this computer are marked with a blue *XX in this
manual. Clicking on *XX will display the related description.
Non-applicable Icons*1
Certain computer chassis are designed to accommodate all possible
configurations for an entire product series. Therefore, please be aware that
your selected model may not have all the features and specifications
corresponding to all of the icons or switches shown on the computer
chassis.
CPU*2
Central Processing Unit ("CPU") Performance Legal Footnotes.
CPU performance in your computer product may vary from specifications
under the following conditions:
■ use of certain external peripheral products
■ use if battery power instead of AC power
■ use of certain multimedia, computer generated graphics or video
applications
■ use of standard telephone lines or low speed network connections
■ use of complex modeling software, such as high end computer aided
design applications
■ use of several applications or functionalities simultaneously
■ use of computer in areas with low air pressure (high altitude >1,000
meters or >3,280 feet above sea level)
User’s Manual
K-1
Legal Footnotes
■ use of computer at temperatures outside the range of 5°C to 30°C
(41°F to 86°F) or >25°C (77°F) at high altitude (all temperature
references are approximate and may vary depending on the specific
computer model - please refer to your computer documentation or visit
the Toshiba website at www.pcsupport.toshiba.com for details).
CPU performance may also vary from specifications due to design
configuration.
Under some conditions, your computer product may automatically shutdown. This is a normal protective feature designed to reduce the risk of lost
data or damage to the product when used outside recommended
conditions. To avoid risk of lost data, always make back-up copies of data
by periodically storing it on an external storage medium. For optimum
performance, use your computer product only under recommended
conditions. Read additional restrictions under "Environmental Conditions"
in your computer documentation.
Contact Toshiba Technical Service and Support for more information.
64-Bit Computing
64-bit processors are designed to take advantage of 32 and 64 bit
computing.
64-bit computing requires that the following hardware and software
requirements are met:
■ 64-bit Operating System
■ 64-bit CPU, Chipset and BIOS (Basic Input/Output System)
■ 64-bit Device drivers
■ 64-bit applications
Certain device drivers and/or applications may not be compatible with a 64bit CPU and therefore may not function properly. A 32-bit version of the
operating system is preinstalled on your computer unless explicitly stated
that the operating system is 64-bit.
Memory (Main System)*3
Part of the main system memory may be used by the graphics system for
graphics performance and therefore reduce the amount of main system
memory available for other computing activities. The amount of main
system memory allocated to support graphics may vary depending on the
graphics system, applications utilized, system memory size and other
factors. For computer's configured with 4 GB of system memory, the full
system memory space for computing activities will be considerably less
and will vary by model and system configuration.
User’s Manual
K-2
Legal Footnotes
Battery Life*4
Battery life may vary considerably depending on product model,
configuration, applications, power management settings and features
utilized, as well as the natural performance variations produced by the
design of individual components. Published battery life numbers are
achieved on select models and configurations tested by Toshiba at the time
of publication. Recharge time varies depending on usage. Battery may not
charge while computer is consuming full power.
After going through many charge and discharge cycles, the battery will lose
its ability to perform at maximum capacity and will need to be replaced.
This is a normal phenomenon for all batteries. To purchase a new battery
pack, see the accessories information that is shipped with your computer.
Hard Disk Drive (HDD) Capacity*5
1 Gigabyte (GB) means 109 = 1,000,000,000 bytes using powers of 10. The
computer operating system, however, reports storage capacity using
powers of 2 for the definition of 1 GB = 230 = 1,073,741,824 bytes, and
therefore shows less storage capacity. Available storage capacity will also
be less if the product includes one or more pre-installed operating systems,
such as Microsoft Operating System and/or pre-installed software
applications, or media content. Actual formatted capacity may vary.
LCD*6
Over a period of time, and depending on the usage of the computer, the
brightness of the LCD screen will deteriorate. This is an intrinsic
characteristic of LCD technology.
Maximum brightness is only available when operating in AC power mode.
Screen will dim when the computer is operated on battery power and you
may not be able to increase the brightness of the screen.
Graphics Processor Unit ("GPU")*7
Graphics processor unit ("GPU") performance may vary depending on
product model, design configuration, applications, power management
settings and features utilized. GPU performance is only optimized when
operating in AC power mode and may decrease considerably when
operating in battery power mode.
Total Available Graphics Memory is the total of, as applicable, Dedicated
Video Memory, System Video Memory and Shared System Memory.
Shared System Memory will vary depending on system memory size and
other factors.
User’s Manual
K-3
Legal Footnotes
Wireless LAN*8
The transmission speed over the wireless LAN and the distance over which
wireless LAN can reach may vary depending on surrounding
electromagnetic environment, obstacles, access point design and
configuration, and client design and software/hardware configurations.
The actual transmission speed will be lower than the theoretical maximum
speed.
The wireless AGN (802.11a/g/n) adapter is based on a draft release
version of the IEEE 802.11n specification and; may not be compatible with,
or support all features (e.g., security) of, certain Wi-Fi® equipment.
Copy Protection*9
Applicable copy protection standards included in certain media may
prevent or limit recording or viewing of the media.
Images*10
All images are simulated for purposes of illustration.
User’s Manual
K-4
Glossary
The terms in this glossary cover topics related to this manual. Alternate
naming is included for reference.
Abbreviations
AC: alternating current
ANSI: American National Standards Institute
ASCII: American Standard Code for Information Interchange
BIOS: basic input output system
bps: bits per second
CD: compact disc
CD-ROM: Compact Disc-Read Only Memory
CD-RW: Compact Disc-ReWritable
CMOS: complementary metal-oxide semiconductor
CPU: central processing unit
CRT: cathode ray tube
DC: direct current
DDC: display data channel
DDR: double data rate
DIMM: dual inline memory module
DMA: direct memory access
DOS: disk operating system
DVD: digital versatile disc
DVD-R: Digital Versatile Disc-Recordable
DVD-RAM: Digital Versatile Disc-Random Access Memory
DVD-R (Dual Layer): Digital Versatile Disc Recordable Dual Layer
DVD-ROM: Digital Versatile Disc-Read Only Memory
DVD-RW: Digital Versatile Disc-ReWritable
DVD+R (Double Layer): Digital Versatile Disc Recordable Double Layer
ECP: extended capabilities port
FDD: floppy diskette drive
FIR: fast infrared
GB: gigabyte
HDD: hard disk drive
User’s Manual
Glossary-1
Glossary
IDE: integrated drive electronics
IEEE: Institute of Electrical and Electronics Engineers
I/O: input/output
IRQ: interrupt request
KB: kilobyte
LCD: liquid crystal display
LED: light emitting diode
LSI: large scale integration
MB: megabyte
PC: personal computer
PCI: peripheral component interconnect
RAM: random access memory
RGB: red, green, and blue
ROM: read only memory
RTC: real time clock
SCSI: small computer system interface
SIO: serial input/output
SDRAM: synchronous dynamic random access memory
TFT: thin-film transistor
UART: universal asynchronous receiver/transmitter
USB: Universal Serial Bus
UXGA: ultra extended graphics array
VGA: video graphics array
VRT: voltage reduction technology
WXGA: wide extended graphics array
XGA: extended graphics array
adaptor: A device that provides an interface between two dissimilar
electronic devices. For example, the AC adaptor modifies the power
from a wall outlet for use by the computer. This term also refers to
the add-in circuit cards that control external devices, such as video
monitors and magnetic tape devices.
allocate: To assign a space or function for a specific task.
alphanumeric: Keyboard characters including letters, numbers and other
symbols, such as punctuation marks or mathematical symbols.
alternating current (AC): Electric current that reverses its direction of flow
at regular intervals.
analog signal: A signal whose characteristics such as amplitude and
frequency vary in proportion to (are an analog of) the value to be
transmitted. Voice communications are analog signals.
User’s Manual
Glossary-2
Glossary
ANSI: American National Standards Institute. An organization established
to adopt and define standards for a variety of technical disciplines.
For example, ANSI defined the ASCII standard and other
information processing requirements.
antistatic: A material used to prevent the buildup of static electricity.
application: A group of programs that together are used for a specific task
such as accounting, financial planning, spreadsheets, word
processing and games.
ASCII: American Standard Code for Information Interchange. ASCII code
is a set of 256 binary codes that represent the most commonly used
letters, numbers, and symbols.
async: Short for asynchronous.
asynchronous: Lacking regular time relationship. As applied to computer
communications, asynchronous refers to the method of transmitting
data that does not require a steady stream of bits to be transmitted
at regular time intervals.
backup: A duplicate copy of files kept as a spare in case the original is
destroyed.
batch file: A file that can be executed from the system prompt containing
a sequence of operating system commands or executable files.
binary: The base two number system composed of zeros and ones (off or
on), used by most digital computers. The right-most digit of a binary
number has a value of 1, the next a value of 2, then 4, 8, 16, and so
on. For example, the binary number 101 has a value of 5. See also
ASCII.
BIOS: Basic Input Output System. The firmware that controls data flow
within the computer. See also firmware.
bit: Derived from "binary digit," the basic unit of information used by the
computer. It is either zero or one. Eight bits is one byte. See also
byte.
board: A circuit board. An internal card containing electronic components,
called chips, which perform a specific function or increase the
capabilities of the system.
boot: Short for bootstrap. A program that starts or restarts the computer.
The program reads instructions from a storage device into the
computer’s memory.
bps: Bits per second. Typically used to describe the data transmission
speed of a modem.
buffer: The portion of the computer’s memory where data is temporarily
stored. Buffers often compensate for differences in the rate of flow
from one device to another.
bus: An interface for transmission of signals, data or electric power.
User’s Manual
Glossary-3
Glossary
byte: The representation of a single character. A sequence of eight bits
treated as a single unit; also the smallest addressable unit within the
system.
cache memory: High speed memory which stores data that increases
processor speed and data transfer rate. When the CPU reads data
from main memory, it stores a copy of this data in cache memory.
The next time the CPU needs that same data, it looks for it in the
cache memory rather than the main memory, which saves time. The
computer has two cache levels. Level one is incorporated into the
processor and level two resides in external memory.
capacity: The amount of data that can be stored on a magnetic storage
device such as a floppy diskette or hard disk drive. It is usually
described in terms of kilobytes (KB), where one KB = 1024 bytes,
megabytes (MB), where one MB = 1024 KB and gigabytes (GB),
where one GB = 1024 MB.
card: Synonym for board. See board.
CardBus: An industry standard bus for 32-bit PC Cards.
CD-ROM: A Compact Disc-Read Only Memory is a high capacity disc that
can be read from but not written to. The CD-ROM drive uses a laser,
rather than magnetic heads, to read data from the disc.
CD-R: A Compact Disc-Recordable disc can be written once and read
many times. See also CD-ROM.
CD-RW: A Compact Disc-ReWritable disc can be rewritten many times.
See also CD-ROM.
character: Any letter, number, punctuation mark, or symbol used by the
computer. Also synonymous with byte.
chassis: The frame containing the computer.
chip: A small semiconductor containing computer logic and circuitry for
processing, memory, input/output functions and controlling other
chips.
CMOS: Complementary Metal-Oxide Semiconductor. An electronic circuit
fabricated on a silicon wafer that requires very little power.
Integrated circuits implemented in CMOS technology can be tightly
packaged and are highly reliable.
cold start: Starting a computer that is currently off (turning on the power).
COM1, COM2, COM3 and COM4: The names assigned to the serial and
communication ports.
commands: Instructions you enter at the terminal keyboard that direct the
actions of the computer or its peripheral devices.
communications: The means by which a computer transmits and
receives data to and from another computer or device. See serial
interface.
User’s Manual
Glossary-4
Glossary
compatibility: 1) The ability of one computer to accept and process data
in the same manner as another computer without modifying the data
or the media upon which it is being transferred.
2) the ability of one device to connect to or communicate with
another system or component.
components: Elements or parts (of a system) which make up the whole
(system).
computer program: A set of instructions written for a computer that
enable it to achieve a desired result.
computer system: A combination of hardware, software, firmware, and
peripheral components assembled to process data into useful
information.
configuration: The specific components in your system (such as the
terminal, printer, and disk drives) and the settings that define how
your system works. You use the HW Setup program to control your
system configuration.
control keys: A key or sequence of keys you enter from the keyboard to
initiate a particular function within a program.
controller: Built-in hardware and software that controls the functions of a
specific internal or peripheral device (e.g. keyboard controller).
co-processor: A circuit built into the processor that is dedicated to
intensive math calculations.
CPS: Characters Per Second. Typically used to indicate the transmission
speed of a printer.
CPU: Central Processing Unit. The portion of the computer that interprets
and executes instructions.
CRT: Cathode Ray Tube. A vacuum tube in which beams projected on a
fluorescent screen-producing luminous spots. An example is the
television set.
cursor: A small, blinking rectangle or line that indicates the current
position on the display screen.
data: Information that is factual, measurable or statistical that a computer
can process, store, or retrieve.
data bits: A data communications parameter controlling the number of bits
(binary digits) used to make up a byte. If data bits = 7 the computer
can generate 128 unique characters. If data bits = 8 the computer
can generate 256 unique characters.
DC: Direct Current. Electric current that flows in one direction. This type of
power is usually supplied by batteries.
default: The parameter value automatically selected by the system when
you or the program do not provide instructions. Also called a preset
value.
User’s Manual
Glossary-5
Glossary
delete: To remove data from a disk or other data storage device.
Synonymous with erase.
device driver: A program that controls communication between a specific
peripheral device and the computer.
dialog box: A window that accepts user input to make system settings or
record other information.
disk drive: The device that randomly accesses information on a disk and
copies it to the computer’s memory. It also writes data from memory
to the disk. To accomplish these tasks, the unit physically rotates
the disk at high speed past a read-write head.
disk storage: Storing data on magnetic disk. Data is arranged on
concentric tracks much like a phonograph record.
display: A CRT, LCD, or other image producing device used to view
computer output.
documentation: The set of manuals and/or other instructions written for
the users of a computer system or application. Computer system
documentation typically includes procedural and tutorial information
as well as system functions.
DOS: Disk Operating System. See operating system.
driver: A software program, generally part of the operating system, that
controls a specific piece of hardware (frequently a peripheral device
such as a printer or mouse).
DVD-R (+R, -R): A Digital Versatile Disc-Recordable disk can be written
once and read many times. The DVD-R drive uses a laser to read
data from the disc.
DVD-RAM: A Digital Versatile Disc-Random Access Memory is a highcapacity, high performance disc that lets you store large volumes of
data. The DVD-ROM drive uses a laser to read data from the disc.
DVD-R (Dual Layer): A disc having two layers on one side with the DVD-R
storage capacity about 1.8 times larger than before. The DVD-RW
drive uses a laser to read data from the disc.
DVD-ROM: A Digital Versatile Disc-Read Only Memory is a high capacity,
high performance disc suitable for play back of video and other
high-density files. The DVD-ROM drive uses a laser to read data
from the disc.
DVD-RW (+RW, -RW): A Digital Versatile Disc-ReWritable disc can be
rewritten many times.
DVD+R (Double Layer): A disc having two layers on one side with the
DVD+R storage capacity about 1.8 times larger than before. The
DVD-RW drive uses a laser to read data from the disc.
User’s Manual
Glossary-6
Glossary
echo: To send back a reflection of the transmitted data to the sending
device. You can display the information on the screen, or output it to
the printer, or both. When a computer receives back data it
transmitted to a CRT (or other peripheral device) and then
retransmits the data to printer, the printer is said to echo the CRT.
erase: See delete.
escape: 1) A code (ASCII code 27), signaling the computer that what
follows are commands; used with peripheral devices such as
printers and modems.
2) A means of aborting the task currently in progress.
escape guard time: A time before and after an escape code is sent to the
modem which distinguishes between escapes that are part of the
transmitted data, and escapes that are intended as a command to
the modem.
execute: To interpret and execute an instruction.
Extended Capability Port: An industry standard that provides a data
buffer, switchable forward and reverse data transmission, and run
length encoding (RLE) support.
fast infrared: An industry standard that enables cableless infrared serial
data transfer at speeds of up to 4 Mbps.
file: A collection of related information; a file can contain data, programs,
or both.
fingerprint sensor: The fingerprint sensor compares and analyzes the
unique characteristics in a fingerprint.
firmware: A set of instructions built into the hardware which controls and
directs a microprocessor’s activities.
floppy diskette: A removable disk that stores magnetically encoded data.
floppy diskette drive (FDD): An electromechanical device that reads and
writes to floppy diskettes.
Fn-esse: A TOSHIBA utility that lets you assign functions to hot keys.
folder: An icon in Windows used to store documents or other folders.
format: The process of readying a blank disk for its first use. Formatting
establishes the structure of the disk that the operating system
expects before it writes files or programs onto the disk.
function keys: The keys labeled F1 through F12 that tell the computer to
perform certain functions.
gigabyte (GB): A unit of data storage equal to 1024 megabytes. See also
megabyte.
User’s Manual
Glossary-7
Glossary
graphics: Drawings, pictures, or other images, such as charts or graphs,
to present information.
hard disk: A non-removable disk usually referred to as drive C. The
factory installs this disk and only a trained engineer can remove it
for servicing. Also called fixed disk.
hard disk drive (HDD): An electromechanical device that reads and writes
a hard disk. See also hard disk.
hardware: The physical electronic and mechanical components of a
computer system: typically, the computer itself, external disk drives,
etc. See also software and firmware.
hertz: A unit of wave frequency that equals one cycle per second.
hexadecimal: The base 16 numbering system composed of the digits 0
through 9 and the letters A, B, C, D, E, and F.
host computer: The computer that controls, regulates, and transmits
information to a device or another computer.
hot key: The computer’s feature in which certain keys in combination with
the extended function key, FN, can be used to set system
parameters, such as speaker volume.
HW Setup: A TOSHIBA utility that lets you set the parameters for various
hardware components.
icon: A small graphic image displayed on the screen or in the indicator
panel. In Windows, an icon represents an object that the user can
manipulate.
i.LINK (IEEE1394): This port enables high-speed data transfer directly
from external devices such as digital video cameras.
input: The data or instructions you provide to a computer, communication
device or other peripheral device from the keyboard or external or
internal storage devices. The data sent (or output) by the sending
computer is input for the receiving computer.
instruction: Statements or commands that specify how to perform a
particular task.
interface: 1) Hardware and/or software components of a system used
specifically to connect one system or device to another.
2) To physically connect one system or device to another to
exchange information.
3) The point of contact between user, the computer, and the
program, for example, the keyboard or a menu.
interrupt request: A signal that gives a component access to the
processor.
I/O: Input/output. Refers to acceptance and transfer of data to and from a
computer.
User’s Manual
Glossary-8
Glossary
I/O devices: Equipment used to communicate with the computer and
transfer data to and from it.
jumper: A small clip or wire that allows you to change the hardware
characteristics by electrically connecting two points of a circuit.
K: Taken from the Greek word kilo, meaning 1000; often used as
equivalent to 1024, or 2 raised to the 10th power. See also byte and
kilobyte.
KB: See kilobyte.
keyboard: An input device containing switches that are activated by
manually pressing marked keys. Each keystroke activates a switch
that transmits a specific code to the computer. For each key, the
transmitted code is, in turn, representative of the (ASCII) character
marked on the key.
kilobyte (KB): A unit of data storage equal to 1024 bytes. See also byte
and megabyte.
level 2 cache: See cache memory.
Light Emitting Diode (LED): A semiconductor device that emits light
when a current is applied.
Liquid Crystal Display (LCD): Liquid crystal sealed between two sheets
of glass coated with transparent conducting material. The viewingside coating is etched into character forming segments with leads
that extend to the edge of the glass. Applying a voltage between the
glass sheets alters the brightness of the liquid crystal.
LSI: Large Scale Integration.
1) A technology that allows the inclusion of up to 100,000 simple
logic gates on a single chip.
2) An integrated circuit that uses large scale integration.
main board: See motherboard.
megabyte (MB): A unit of data storage equal to 1024 kilobytes. See also
kilobyte.
megahertz: A unit of wave frequency that equals 1 million cycles per
second. See also hertz.
menu: A software interface that displays a list of options on the screen.
Also called a screen.
User’s Manual
Glossary-9
Glossary
microprocessor: A hardware component contained in a single integrated
circuit that carries out instructions. Also called the central
processing unit (CPU), one of the main parts of the computer.
mode: A method of operation, for example, the Boot Mode, Sleep Mode or
the Hibernation Mode.
modem: Derived from modulator/demodulator, a device that converts
(modulates) digital data for transmission over telephone lines and
then converts modulated data (demodulates) to digital format where
received.
monitor: A device that uses rows and columns of pixels to display
alphanumeric characters or graphic images. See also CRT.
motherboard: A name sometimes used to refer to the main printed circuit
board in processing equipment. It usually contains integrated
circuits that perform the processor’s basic functions and provides
connectors for adding other boards that perform special functions.
Sometimes called a main board.
MP3: An audio compression standard that enables high-quality
transmission and real-time playback of sound files.
non-system disk: A formatted floppy diskette you can use to store
programs and data but you cannot use to start the computer. See
system disk.
nonvolatile memory: Memory, usually read-only (ROM), that is capable
of permanently storing information. Turning the computer’s power
off does not alter data stored in nonvolatile memory.
numeric keypad overlay: A feature that allows you to use certain keys on
the keyboard to perform numeric entry, or to control cursor and
page movement.
OCR: Optical Character Recognition (reader). A technique or device that
uses laser or visible light to identify characters and input them into a
storage device.
online state: A functional state of a peripheral device when it is ready to
receive or transmit data.
operating system: A group of programs that controls the basic operation
of a computer. Operating system functions include interpreting
programs, creating data files, and controlling the transmission and
receipt (input/output) of data to and from memory and peripheral
devices.
output: The results of a computer operation. Output commonly indicates
data.
1) printed on paper, 2) displayed at a terminal, 3) sent through the
serial port of internal modem, or 4) stored on some magnetic media.
User’s Manual
Glossary-10
Glossary
parity: 1) The symmetrical relationship between two parameter values
(integers) both of which are either on or off; odd or even; 0 or 1.
2) In serial communications, an error detection bit that is added to a
group of data bits making the sum of the bits even or odd. Parity can
be set to none, odd, or even.
password: A unique string of characters used to identify a specific user.
The computer provides various levels of password protection such
as user and supervisor.
pel: The smallest area of the display that can be addressed by software.
Equal in size to a pixel or group of pixels. See pixel.
peripheral component interconnect: An industry standard 32-bit bus.
peripheral device: An I/O device that is external to the central processor
and/or main memory such as a printer or a mouse.
pixel: A picture element. The smallest dot that can be made on a display
or printer. Also called a pel.
plug and play: A capability with Windows that enables the system to
automatically recognize connections of external devices and make
the necessary configurations in the computer.
port: The electrical connection through which the computer sends and
receives data to and from devices or other computers.
Power Saver: A TOSHIBA utility that lets you set the parameters for
various power-saving functions.
printed circuit board (PCB): A hardware component of a processor to
which integrated circuits and other components are attached. The
board itself is typically flat and rectangular, and constructed of
fiberglass, to form the attachment surface.
program: A set of instructions a computer can execute that enables it to
achieve a desired result. See also application.
prompt: A message the computer provides indicating it is ready for or
requires information or an action from you.
Radio frequency interference (RFI) shield: A metal shield enclosing the
printed circuit boards of the printer or computer to prevent radio and
TV interference. All computer equipment generates radio frequency
signals. The FCC regulates the amount of signals a computing
device can allow past its shielding. A Class A device is sufficient for
office use. Class B provides a more stringent classification for home
equipment use. TOSHIBA portable computers comply with Class B
computing device regulations.
Random Access Memory (RAM): High speed memory within the
computer circuitry that can be read or written to.
restart: Resetting a computer without turning it off (also called "warm boot"
or "soft reset"). See also boot.
User’s Manual
Glossary-11
Glossary
RGB: Red, green, and blue. A device that uses three input signals, each
activating an electron gun for a primary additive color (red, green,
and blue) or port for using such a device. See also CRT.
RJ45: A modular LAN jack.
ROM: Read Only Memory: A nonvolatile memory chip manufactured to
contain information that controls the computer’s basic operation.
You cannot access or change information stored in ROM.
SCSI: Small Computer System Interface is an industry standard interface
for connection of a variety of peripheral devices.
SD/SDHC Card: Secure Digital cards are flash memory widely used in a
variety of digital devices such as digital cameras and Personal
Digital Assistants.
serial communications: A communications technique that uses as few as
two interconnecting wires to send bits one after another.
serial interface: Refer to a type of information exchange that transmits
information sequentially, one bit at a time.
SIO: Serial Input/Output. The electronic methodology used in serial data
transmission.
soft key: Key combinations that emulate keys on the IBM keyboard,
change some configuration options, stop program execution, and
access the numeric keypad overlay.
software: The set of programs, procedures and related documentation
associated with a computer system. Specifically refers to computer
programs that direct and control the computer system’s activities.
See also hardware.
stop bit: One or more bits of a byte that follow the transmitted character or
group codes in asynchronous serial communications.
subpixel: Three elements, one red, one green and blue (RGB), that make
up a pixel on the color LCD. The computer sets subpixels
independently, each may emit a different degree of brightness. See
also pixel.
synchronous: Having a constant time interval between successive bits,
characters or events.
system disk: A disk that has been formatted with an operating system.
You can boot a computer using a system disk. Also called an
operating system disk or bootable disk.
terminal: A typewriter-like keyboard and CRT display screen connected to
the computer for data input/output.
TFT display: A liquid crystal display (LCD) made from an array of liquid
crystal cells using active-matrix technology with thin film transistor
(TFT) to drive each cell.
User’s Manual
Glossary-12
Glossary
Touch Pad: A pointing device integrated into the TOSHIBA computer
palm rest.
TTL: Transistor-transistor logic. A logic circuit design that uses switching
transistors for gates and storage.
Universal Serial Bus: This serial interface lets you communicate with
several devices connected in a chain to a single port on the
computer.
VGA: Video Graphics Array is an industry standard video adaptor that lets
you run any popular software.
volatile memory: Random access memory (RAM) that stores information
as long as power is supplied to the computer.
warm start: Restarting or resetting a computer without turning it off.
window: A portion of the screen that can display its own application,
document or dialog box. Often used to mean a Microsoft Windows
window.
Wireless LAN: Local Area Network (LAN) through wireless
communication.
Wireless WAN: Wide Area Network (WAN) through wireless
communication.
write protection: A method for protecting a floppy diskette from accidental
erasure.
User’s Manual
Glossary-13
Index
AC adaptor 3-3
additional 3-45
connecting 1-4
ASCII characters 5-7
Battery
charging 6-7
extending life 6-10
indicator 2-13, 6-4
monitoring capacity 6-8
real time clock 3-3, 6-6
save mode 3-7
types 6-5
Battery pack 2-8, 3-2
additional 3-45
replacing 6-10
BIOS Setup 7-8
Bluetooth 3-5, 4-48
Bluetooth Stack for Windows by
Toshiba 3-11
problems 8-24
Boot Priority 7-3
Bridge media slot 2-4, 3-18
indicator 2-14
using 3-18
Cleaning the computer 4-52
Cooling vents 2-3
DC IN indicator 2-13, 6-4
Display 3-4
automatic power off 3-7
User’s Manual
brightness down 5-4
brightness up 5-4
controller B-1
hinge 2-11
opening 1-6
screen 2-10
Docking port 2-7
Documentation list 1-2
DVD Super Multi drive
problems 8-9
using 4-29
writing 4-33
Equipment checklist 1-1
External monitor 2-6, 3-37
problems 8-21
Fingerprint Sensor
location 2-9
problems 8-16
using 4-17
Floppy diskette care 4-40
FN + 1 (TOSHIBA Zooming Utility reduce)
5-5
FN + 2 (TOSHIBA Zooming Utility enlarge)
5-5
FN + ENTER 5-3
FN + ESC (Mute) 5-3
FN + F1 (Lock) 5-3
FN + F10 (Arrow Mode) 5-3
FN + F11 (Numeric Mode) 5-3
FN + F12 (ScrLock) 5-3
FN + F2 (Power Plan) 5-3
FN + F3 (Sleep) 5-4
Index-1
Index
FN + F4 (Hibernate) 5-4
FN + F5 (Output) 5-4
FN + F6 (Brightness Down) 5-4
FN + F7 (Brightness Up) 5-4
FN + F8 (Wireless) 5-4
FN + F9 (Touch Pad) 5-4
FN + space (Zoom) 5-4
FN + Tab (ODD) 5-5
Function keys 5-2
Graphics controller 3-4
Hard disk drive 3-3
automatic power off 3-7
installing 3-34
removing 3-33
Hard Disk Drive indicator 2-13
HDD Kit (Serial-ATA) 3-33, 3-45
HDD Protection 4-53
Heat dispersal 3-8, 4-55
Hibernation Mode 1-10, 3-8
Hot keys 3-7, 5-3
Brightness Down 5-4
Brightness Up 5-4
Hibernate 5-4
Lock 5-3
Mute 5-3
ODD 5-5
Output 5-4
Power Plan 5-3
Sleep 5-4
TOSHIBA Zooming Utility (enlarge)
5-5
TOSHIBA Zooming Utility (reduce) 5-5
Touch Pad 5-4
Wireless 5-4
Zoom 5-4
HW Setup
accessing 7-1
Boot priority 7-3
CPU 7-6
device config 7-7
display 7-2
general 7-2
keyboard 7-5
User’s Manual
LAN 7-6
USB 7-7
window 7-1
i.LINK 2-2, 3-41
connecting 3-42
disconnecting 3-42
precautions 3-41
problems 8-22
Indicators 2-13
Keyboard 5-1
emulating enhanced keyboard 5-2
FN Sticky key 5-5
Function keys F1...F12 5-2
Hot keys 5-3
problems 8-7
typewriter keys 5-1
Windows special keys 5-5
Keypad overlay 3-7
Arrow Mode 5-6
Numeric Mode 5-6
temporarily using normal keyboard
(overlay on) 5-7
temporarily using overlay (overlay off)
5-7
turning on the overlays 5-6
LAN 3-5, 4-50
active indicator 2-6
cable types 4-50
connecting 4-51
disconnecting 4-52
jack 2-6
Link indicator 2-6
problems 8-23
Media care 4-40
Card care 3-20
CD/DVDs 4-40
Floppy diskettes 4-40
Memory card care 3-21
Memory 3-2
Index-2
Index
additional 3-45
installing 3-24, 3-29
problems 8-19
removing 3-28, 3-31
Memory Stick 3-19
problems 8-12
Modem 3-5, 4-43
connecting 4-45
disconnecting 4-46
jack 2-5
problems 8-22
properties menu 4-44
region selection 4-44
Moving the computer 4-52
MultiMediaCard 3-19
problems 8-13
Password
power on 3-7
problems 8-7
Starting the computer by 6-17
Supervisor 6-17
user 6-15
PC Card 3-15
inserting 3-15
problems 8-11
removing 3-16
Pointing Device
problems 8-13
Tablet PC Pen 4-3
Touch Pad 2-11, 4-2
Touch Pad control buttons 2-11, 4-2
Touch Pad location 2-9
using 4-1
Power
conditions 6-1
Hibernation Mode 1-10
indicator 2-13, 6-5
panel on/off 3-7, 6-19
Shut Down mode (Boot Mode) 1-7
Sleep Mode 1-8
System Auto Off 6-19
turning off 1-7
turning on 1-7
Problems
AC power 8-5
User’s Manual
Additional memory module 8-19
Analyzing the problem 8-2
Battery 8-5
Bluetooth 8-24
DVD Super Multi drive 8-9
External monitor 8-21
Fingerprint Sensor 8-16
Hard disk drive 8-8
Hardware and system checklist 8-3
i.LINK (IEEE1394) device 8-22
Internal display panel 8-8
Keyboard 8-7
LAN 8-23
Memory Stick 8-12
Modem 8-22
MultiMediaCard 8-13
Overheating power down 8-4
Password 8-7
PC Card 8-11
Pointing device 8-13
Power 8-4
Real Time Clock 8-7
Recovery Discs 8-25
SD/SDHC Card 8-11
Self test 8-4
Smart Card 8-11
Sound system 8-20
System start-up 8-4
TOSHIBA support 8-26
Touch Pad 8-13
USB device 8-17
USB floppy diskette drive 8-10
USB mouse 8-15
Wireless LAN 8-24
xD picture card 8-12
Processor 3-1
Recovery Discs 1-15
problems 8-25
Recovery hard disk drive 1-14
Restarting the computer 1-11
SD/SDHC Card
problems 8-11
Security lock 3-44
Index-3
Index
location 2-3
Sleep Mode 1-8
System automatic 3-7
Slice Expansion Battery 3-45, 6-5
Slice Expansion Battery adaptor 3-45
Smart Card 3-16
inserting 3-17
problems 8-11
removing 3-18
Soft keys
enhanced keyboard 5-2
ENTER 5-3
ScrLock 5-3
Sound system
headphone jack 2-2
microphone 2-12
microphone jack 2-2
problems 8-20
Stereo speakers 2-11
volume control dial 2-2
USB floppy diskette drive
problems 8-10
Video mode B-1
Video RAM 3-2
Volume control dial 2-2
Web Camera 3-5, 4-25
Windows Mobility Center 3-13
Wireless communication 4-47
indicator 2-14, 4-50
Wireless communication switch 2-1, 4-49
Wireless LAN 3-6, 4-47
problems 8-24
Wireless WAN 3-6
xD picture card 3-19
problems 8-12
TOSHIBA Assist 3-12
TOSHIBA Assist button 3-6
TOSHIBA ConfigFree 3-12
TOSHIBA Disc Creator 3-12, 4-38
TOSHIBA DVD-RAM Utility 3-12
TOSHIBA Express Port Replicator 3-43,
3-46
TOSHIBA HDD Protection 3-8, 4-53
TOSHIBA PC Diagnostic Tool 3-9
TOSHIBA Presentation button 3-6
TOSHIBA SD Memory Boot Utility 3-11
TOSHIBA SD Memory Card Format 3-11
TOSHIBA Value Added Package 3-9
TOSHIBA Zooming Utility 3-9
Ultra Slim Bay 2-5
changing modules 4-26
HDD Adaptor 3-36
location of slot 2-4
options 3-46
USB 3-38
USB device
problems 8-17
USB FDD Kit 3-38
User’s Manual
Index-4

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