ETEK TECHNOLOGY TD-8013 GSM/GPRS MODEM User Manual

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GSM/GPRS Modem
User's Manual
CONTENTS
Chapter 1
GPRS/GSM Modem Overview
1. 1 Product Description
1. 2 Product Features
Chapter 2 Hardware Installation
2. 1 Standard Shipment Contents
2. 2 Connecters
2.3 LEDs Indicators
2.4 Hardware Installation
Chapter 3 AT Commands for the Modem
Chapter 4 Troubleshooting
4.1 No connection with the modem through the serial link
4.2 Receiving“ERROR ”Message
4.3 Receiving“No carrier”Message
Appendix A Standard Definition of RS-232 Interface
10
Appendix B Interpretation of extended error code
10
GSM/GPRS Modem User's Manual
Chapter 1
Chapter 1
GSM/GPRS Modem Overview
GS0/G35S Modem Overview
1. 1 Product Description
GSM/GPRS Modem is a industrial external MODEM which can transmit
data based on GPRS (General Packet Radio Service). Self-contained EGSM/GSM-GPRS 850/1900 dual-band. Give your full 2.5G GSM/GPRS Voice
and data application. It also provides the function of USSD data terminal. Housed
in a rugged metallic casing, the modem is build to withstand the toughest
environments applications such as power plant control and outer door data
gathering.
1. 2 Product Features
Channel
Model
Rate
IP Function
TD-8011
Circuit Channel
14.4K
None
TD-8012
CLASS 2
28.8K
None
TD-8013
CLASS 10
48K
None
TD-8014
CLASS 10
48K
Available
1. 3 Product Features
1.31 Product standard
Dual Band GSM/GPRS (GSM850/1900MHz)
Compatible to ETSI GSM Phase 2+
1.32 Voice function
Telephony and Emergency calls
Full rate, enhanced full rate and half rate (FR/EFR/HR)
Echo canceling and noise eliminating
Speakerphone
Dual tone multi frequency function (DTMF)
1.33 Data Function
GSM Data/Fax features:
Data circuit asynchronous, transparent and non transparent up to 14,400 bits/s
Automatic fax group 3 (Class 1 and Class 2)
GPRS Data/Fax features （It Cannot Be Applied in TD-8012）
Coding schemes: CS1 to CS4
PBCCH support
GSM/GPRS Modem User's Manual
Chapter 1
GSM/GPRS Modem Overview
1.34 Message Service
Point to point (MT/MO)
EMS
1.35 GSM Supplementary Service
Call Forwarding, Call Barring
Multiparty
Call Waiting and Call Hold
USSD
1.36 Other Operation
Software upgrade through XMODEM
SIM, Network and Service Provider Locks
Real Time Clock
Alarm Management
VCS2 Character set Management
1.37 Antenna
Frequency range: Dual Band GSM 850/PCS 1900 Mhz
Impedance: 50 Ohms
Gain (antenna + cable): 0 dBi
VSWR (antenna + cable): -10 dB
1.38 Power Supply
12V DC 1A
1.39 Environmental and mechanism
Operating temperature range: -20 ℃ to +55 ℃
Storage temperature range: -25 ℃ to +70 ℃
Overall dimensions: 96× 54×25mm
Weight: 105g
GSM/GPRS Modem User's Manual
Chapter 2 Hardware Installation
Chapter 2 Hardware Installation
2. 1 Standard Shipment Contents
Contents
Description
GSM/GPRS MODEM
One set
User's Manual
GSM/GPRS MODEM User's Manual
Power Ada ptor
12V DC Power Adaptor
Standard RS-232 Cable
DB-9F to DB-9M Cable
Antenna
Dual Band Antenna
If any item above are not received, please contact us or our sales agent.
2. 2 Connecters
External Antenna Connector
Standard RS-232 Serial Interface (DB9-F to DB9-F)
Power Plug
Sliding SIM Holder
GSM/GPRS Modem User's Manual
Chapter 2 Hardware Installation
2.3 LEDs Indicators
LED Status
On
OFF
LED light activity
Modem status
LED ON Permanent
Modem is switched on
Not registered on the network
LED Flashing Slowly
Idle mode C onnec ted to the network
LED Flashing R apidly
Transmission mode
LED OFF
Modem is switche d off.
2.4 Hardware Installation
2.41 MODEM Quick Start
To set up the modem, do the following:
Press SIM card holder ejector (yellow button) with a sharp object (the tip of a
pen for example).
Insert the SIM card in the holder.
Verify the SIM card fits in the holder properly.
Connect the antenna to the SMA connector.
Connect both sides of the serial and control cable
Connect the power adaptor to the power supply, and plug into the Modem.
Now the modem is ready to work. Refer to Chapter 3 for some AT commands
to configure the modem.
2.42 Checking the communication with the modem
Connect the RS232 link between the DTE (port COM) and the modem(DCE).
Configure the RS232 port of the DTE as follows:
Bits per second: 115200 bps or 9600 bps
Data bits: 8
Parity: None None
Stop bits: 1
Flow control: Hardware Flow control control.
Using a communication software such as Hyperterminal program, enter the
AT command. The response of the modem must be OK displayed in the
Hyperterminal window.
If the communication cannot be established with the modem, do the following:
Check the RS232 connection between the DTE and the modem (DCE),
Check the configuration of the port COM used on the DTE.
GSM/GPRS Modem User's Manual
Chapter 2 Hardware Installation
2.43 Verifying the received signal strength
To verify the received signal strength, do the following:
Using a communication software such as HyperTerminal program, enter the
AT command AT+CSQ. Value appears for the received signal strength.
Verify the result with the values given in the table below：
Value of Received Signal Strength
(AT+CSQ Response)
Interpretation of the
Received Signal Strength
0-10
Insufficient
11-31
Suffic ient
Greater than 99
Insufficient
2.44 Verifying the network registration of the modem
Make sure a valid SIM card has been previously inserted in the SIM card
holder of the modem.
Using a communication software such as HyperTerminal program, enter the
following AT command: AT+CREG? . Value appears as a response.
Verify the result with the values given in the table below:
Value
Network registration
0,1
Yes
0,5
Yes (registered roaming)
If the modem is not registered, perform the following procedure:
Check the connection between the modem and the antenna.
Verify the signal strength to determine the strength of the received signal
(refer to paragraph 2.43)
GSM/GPRS Modem User's Manual
Chapter 3 AT Commands for the Modem
Chapter 3 AT Commands for the Modem
The table below reminds the main AT commands required for getting started the
modem:
Description
Description
MODEM S
ynchronization
Checking
AT Commands
AT+CPIN=1234
AT+CREG？
Receiving an
incoming call
ATA
Initiate a call
ATD;
(Don't forget
the《 ; 》 at the
end for 《 voice 》
call)
Initiate an
emergency call
ATD112; (Don't
forget the 《 ; 》
at the end for
《voice》 call)
Communication
loss
Comment
OK
PIN Code accepted.
+CME ERROR:16
Incorrect PIN Code
(with +CMEE = 1 mode).
+CME ERROR:3
PIN already entered
(with +CMEE = 1 mode).
CR EG=，1
Modem synchronised on
the network.
CR EG=，2
Synchronization lost,
resynchronization attempt.
CR EG=, 0
Modem not synchronize d
on the network, no
synchronization attempt .
OK
Answer the call.
OK
Communication established.
CME ERROR： 11
PIN code not entered
(with +CMEE = 1 mode).
CME ERROR： 3
AOC c redit exceeded or a
communicat ion is already
stablished.
OK
Communication
established.
NO CARRIER
Hang up
ATH
Store the
parameters in
EEPROM
AT&W
Modem's Response
OK
The configuration
settings are store d in
EEPROM.
GSM/GPRS Modem User's Manual
Chapter 4 Troubleshooting
Chapter 4 Troubleshooting
This section of the document describes possible problems encountered when using
the Modem and their solutions.
4.1 No connection with the modem through the serial link
If the modem does not answer through the serial link, refer to the table below for
possible causes and solutions.
If the modem
returns…
Nothing
Then ask
Action
Is the modem powered
correctly?
Provide a power supply in t he
range of 5 V (5.5V for GPRS
Class 10) to 32 V.
Does the serial cable
follow correctly pin
assignment shown in
paragraph 1.2.1.3.
Connect the cable by following
pin assignment given in
paragraph 1.2.1.3.
Is the communication
program properly
configured?
Ensure the setting of the
communication program is fit
to setting of modem.
Modem factory setting is:
Data bits = 8
Parity = none
Stop bits = 1
Baud = 115200 bps or 9600bps
Flow control = Hardware
Is there another program
interfering with the
communication program
(i.e. Conflict on
communication port
access)
Close the application
(e.g. mouse or printer driver).
GSM/GPRS Modem User's Manual
Chapter 4 Troubleshooting
4.2 Receiving "ERROR" Message
If the modem return a message of ERROR upon an attempted transmission of data,
or voice signals, then refer to the table below for possible causes and solutions.
If the modem
returns…
ERROR
Then ask
Action
Is the modem registered
on the network?
Refer to paragraph 4.4 to
verify that the modem is
registered on the network.
Is the modem receiving an
incoming call or is it alre ady
in communication?
End any incoming by using
ATH command.
Is the selected bearer type
is supported by the called
party?
Is the selected bearer type is
supported by the network?
Enter AT+CMEE to vi ew the
extended error code.
Note: Refer to Table 15.
Ensure that the selected bearer
type is supported by the call ed
party.Ensure that the semicolon
(;) is entered immediat ely after
the phone number in the AT
command. e.g. ATD######;
Is the received signal strong
enough?
Refer to paragraph 3.4 to verify the
strengt h of the received signal.
Is the antenna properly
connected?
Refer to paragraph 2.3 for antenna
requirements
GSM/GPRS Modem User's Manual
Chapter 4 Troubleshooting
4.3 Receiving "No carrier" Message
If the modem return a message of No carrier upon an attempted transmission of
data, or voice signals, then refer to the table below for possible causes and
solutions.
If the modem
returns…
No carrier
Then ask
Action
Is the recei ved signal
strong enough?
Refer to paragraph 4.3 to
verify the strength of t he
recei ved signal.
Is the antenna properly
connected?
Refer to paragraph
3.4 for antenna
requirements.
No carrier (whe n
trying to i ssue a
voic e communication)
Is the semicolon (;)
entered immediately after
the phone number in the
AT command?
Ensure that the semicolon (;) is
entered immediately after the
phone number in the AT
command.
e.g. ATD######;
No carrier (whe n
trying to i ssue a
data communication)
Is SIM card configured for
data / fax calls?
Configure the SIM card
for data / fa x calls (Ask
your network provider if
necessary).
Is the selected bearer type
supported by the called party?
Is the selected bearer type
supported by the network?
GSM/GPRS Modem User's Manual
Appendix A: Standard Definition of RS-232 Interface
Appendix A: Standard Definition of RS-232 Interface
RS-232 PIN
I/O
RS-232 Standard
Description
CD
D ata C arrie r Det ect
R XD
R eceive ser ial da ta
T XD
Transm it se rial d ata
DTR
D ata Termi nal Ready
GND
G roun d
DSR
D ata S et Re ady
CTS
C lear To Se nd
RTS
R eque st To Send
RI
R ing I ndica tor
Appendix B: Interpretation of extended error code
Error Code
P hone failu re
O pera tion n ot all owed
O pera tion n ot su pport ed
10
10
Diagnostic
Hint
Ca ll your technical support.
S IM n ot ins erted
If SIM card is inserted, check the SIM
card if it is cle an and properly inserted.
11
S IM P IN re quire d
Enter PIN code.
12
S IM P UK r equir ed
Enter PUK c ode.
Note: Call your network provider if
you don't know this code.
13
S IM F ailure
16
Incorrect password
C heck the c ode y ou entered .
17
SIM PIN2 required
E nter PIN2 code .
18
SIM PUK2 required
Enter PUK2 code (call your network
provider if you don't know this code).
26
Dial st ring too long
Check your phone number (max 20
digits).
Check validi ty of your SIM card.
If SIM card damaged, call your
network provider.
GSM/GPRS Modem User's Manual
Appendix B: Interpretation of extended error code
30
No network service
No action.
32
Network not a llowed
Emergency calls only
No action.
40
Network
personalization PIN required
(Network lock)
Enter Net work lock code (call your
network provider if you don't know
this code).
103
Illegal MS (#3)
No action.
106
Illegal ME (#6)
No action.
107
GPR S services not
allowed (#7)
Contact your network provider to
subscribe to the GPRS services.
111
PLMN area not
allowed (#11)
112
Location a rea not
allowed (#12)
113
Roaming not allowed in this
locat ion area (#13)
132
Service option not
supported (#32)
133
Requested service option not
subscribed (#33)
134
Service option temporarily
out of order (#34)
148
Unspecified GPRS error
149
150
Call your network provider to subscribe
to the requested service option.
PDP authentication failure
Call your network provider to know the
right authentica tion parameters.
Invalid mobile class
Change the class of t he mobile to a valid
one.
GSM/GPRS Modem User's Manual
11
FCC STATEMENT
This device complies with Part 1 5 of the FCC Rules. Operation is subject to the
condition that this device does not cause harmful interference.
This equipment has been tested and found to comply with the limits for a C lass B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provi de reasonable protection
against harmful interference in a residential installation. This equipment generaters, uses and can
radiate radio frequency energy and, if n ot installed and used in accordance with the instructions,
may cause h armful in terference t o ra dio com munications. H owever, th ere is n o guarantee that
interference will not occur in a particular i nstallation. If this e quipment do es cause h armful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is enc ouraged to try to c orrect the interference by one or m ore of the fol lowing
measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the e quipment i nto a n outlet on a circuit d ifferent from that t o w hich the rece iver i s
connected.
—Consult the dealer or an experienced radio/ TV technician for help.
FCC Radiation Exposure Statement:
This equipment complies with FC C ra diation ex posure l imits set forth for an u ncontrolled
environment. In ord er to a void the p ossibility of ex ceeding t he F CC rad io fre quency ex posure
limits, Hu man pr oximity to t he an tenna sha ll not be less t han 20cm (8 inc hes) during n ormal
operation

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Title                           : GPRS_GSM-英（加表格）.cdr
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