Elpas Solutions 5-MDA00433 MAN-DOWN EMERGENCY CALL TRANSMITTER User Manual

Elpas Solutions Ltd. MAN-DOWN EMERGENCY CALL TRANSMITTER

User Manual

Elpas Man-Down Emergency Call Transmitter For P/Ns: 5-MDA00433 and 5-MDA00433-1 User Guide www.elpas.com Page 1 of 5 V3/Jan 2013 Introduction The Elpas Man-Down Emergency Call Transmitter is a holster worn Active RFID Tag that delivers wireless monitoring and tracking of lone workers, correctional guards and security personal that may be subject to attack or injury in high-risk workplace environments. The transmitter continuously transmits real-time location based security data which is received and relayed over the Elpas infrastructure to a host RTLS application or to an integrated 3rd party security platform for triggering appropriate response protocols. The transmitter includes two emergency call buttons for manual wireless duress alerting when the user perceives a personal threat. Additional features such as an onboard tilt switch and pull cord enable automatic alerting when the protected staff member is knocked down or if the unit is grabbed from the protected worker by force. When combined with the on board low frequency receiver the transmitter delivers precise positioning data that identifies the individual in trouble and the location of the evolving security incident. Man-Down Emergency Call Transmitter It is important that you understand, and follow the instructions in this document. Should you have any questions, please contact your local support representative before proceeding with the installation, operation or maintenance of these products. Alert Types The Man-Down Emergency Call Transmitter will transmit alert messages should the following events occur: Manual Duress Call Pressing the left and the right emergency call push buttons simultaneously will trigger the transmitter to emit a manual duress alert. Man-Down A built-in tilt sensor will cause the unit to transmit an automated Man-Down Alert when the unit is tilted by more than 60 degrees should the user be knocked down or falls to the ground. (See page 2 for further details.) Pull Cord Detachment The pull cord is attached to the user’s clothes and is connected to the transmitter by a detachable plastic pin. Grabbing the transmitter from the user by force will cause the plastic pin to detach from the device triggering an automated Duress Alert. Alert Test Pressing either the left or right emergency call push-button, individually will trigger the transmitter to emit a Test Alert for confirming that the unit is functioning properly. Initial Activation The Man-Down Transmitter is shipped from the factory, with the internal battery contact (+) covered by an isolation foil to conserve battery power during shipping. To make the unit operational, perform the following actions: Remove the back cover using a Philips screw driver. Open the front cover by pressing on the TEMP TILT OFF inscription located on the top edge of the transmitter. Pull out the isolation foil that is inserted between the battery and the battery holder (+) pole. Change the DIP switches positions that control the transmitter’s Feedback Beep Sounds as required. (See page 2 for further details). Close the cover, with your fingers, until its snaps shut and secure the back cover with its screw.
Elpas Man-Down Emergency Call Transmitter – User Guide www.elpas.com Page 2 of 5 V3/Jan 2013 Configuring Feedback Beep Sounds DIP Switches 1 and 2 are used to configure under what conditions the Man-Down Transmitter will emit audible beep tones. Both DIP Switches are shipped from the factory set to be ON (default). DIP Switch 1 Controls whether or not the transmitter will beep upon entering a LF field. ON (Default): Transmitter is configured to beep OFF: Transmitter is configured to remain silent Dip Switch 2 Controls whether or not the transmitter will beep upon emitting an alert. ON (Default): Transmitter is configured to beep OFF: Transmitter is configured to remain silent Tilt Sensor Activation The Man-Down Transmitter is shipped from the factory, with its Tilt Sensor Slide-Switch turned to the OFF position in order to prevent the transmitter from emitting false Man-Down Alerts when the transmitter is not in actual usage. To activate the transmitter’s Tilt Sensor Slide-Switch from OFF to its ON position. Tilt Sensor Pre-Alert When the Man-Down Transmitter is tilted by more than 600 from its normal (vertical) position a pre-alert state will exist for 15 seconds before the unit transmits a Man-Down Alert. This time period enables the user to return the transmitter to its original vertical upright position or press the Temporary Tilt-Off push-button (located top edge of the transmitter) to prevent an unintentional false alert to be transmitted. During this period the transmitter emits an audible beep and the LED indicator flashes once every 2 seconds. If the Man-Down Transmitter is laid down, while its Tilt Sensor Slide-Switch is in the OFF position, when the device is returned to normal (vertical) position the device will emit 3 beeps to remind the user to reactivate the Tilt Sensor. If the Man-Down Transmitter is laid down, while its Tilt Sensor Slide-Switch is in the ON position, when the device is returned to normal (vertical) position the device will emit 2 beeps indicating that fall detection is enabled. Temp Tilt-Off Push-Button The Temp Tilt-Off Button (located on the top edge of the transmitter) is used to temporarily disable the unit’s Man-Down Alert functionality for 10 seconds. When removing the transmitter, press Temp Tilt-Off Push-Button prior to putting down the unit. When the unit is returned to a vertical position, fall detection will be enabled and the device will emit 2 beeps. Battery Replacement Change the transmitters’ status in the host RTLS application to Inactive. Next, remove the back cover of the transmitter (see Page 1 - Initial Activation for details) Remove the existing battery .Dispose of used battery in accordance with local regulations. Then install a new Battery verifying that the battery poles (+) and (-) are located as marked on the battery housing. Close the cover (see Page 1 – ‘Initial Activation’ for details). Finally, change the transmitters’ status in the host RTLS application back to Active.
Elpas Man-Down Emergency Call Transmitter – User Guide www.elpas.com Page 3 of 5 V3/Jan 2013 Status Feedback Indicators The transmitter will automatically emit beep sounds in the following situations: State/Condition Transmitted Messages LED Beep Vibrate Tilt Alert automatic man-down alert 3 RF messages – B2=1 (down) If disarm button is not pressed within 15 sec 3 RF messages - Last LF & B2=1 (down) One flash Continuous beeps for 15 seconds Tilt Warning 3 RF messages - B2=1 (down) If disarm button is pressed or device is righted within 15 sec 3 RF messages - B2=0 (up) Flashes every 2 seconds for 15 secs Continuous beeps for 15 seconds Vibrates Tilt Prevented disarm is pressed 3 RF messages - B2=0 (up) If device tilted within disarmed period 3 RF messages - B2=1 (down) Tilt Restored 3 RF messages - B2=0 (up) Two beeps Dual-Button Pressed manual duress alert 3 RF messages - Last LF & B1=1 (down) One flash Dual-Button Released only if pull-cord is inserted 3 RF messages - B1=0 (up) Pull cord detached automatic duress alert 3 IR/RF messages - B1=1 (down) 3 RF messages - Last LF & B1=1 (down) One flash Pull Cord Inserted if dual-buttons are released 3 RF messages - B1=0 (up) Two flashes Single-Button Pressed alert test 3 IR/RF messages - B1=1 (down) One flash One beep Tilt Sensor Deactivated slide-switch off 3 RF messages - B2=0 (up) One beep Tilt Sensor Disarmed temp tilt-off button Continuous flash Continuous beep Entering a LF Field One flash One beep Exiting a LF Field One flash Tilt Sensor OFF Reminder Three beeps Low Battery One flash every 30 seconds One beep RF Transmissions in LF Fields For Moving Transmitter LF Response Time: Onboard LF receiver polls every 250ms to check if the badge is in a LF zone Transmission Rate: 3 RF event transmissions (each transmission about 2ms in duration), at 0.4 second intervals. If the badge stays in a LF zone, then repeated at 2 seconds intervals. Transmitted Message Type: RF Data Message includes ID code of LF Exciter. Motion bit, M=1. For Motionless Transmitters LF Response Time: Onboard LF receiver polls every 250ms to check if the badge is in a LF zone Transmission Rate: 3 RF supervision transmissions (each transmission about 2ms in duration), 0.4 seconds apart: If the badge stays in a LF zone for more than 10 minutes, then repeated at 15 second intervals. Transmitted Message Type: RF Data Message includes ID code of LF Exciter. Motion bit, M=0
Elpas Man-Down Emergency Call Transmitter – User Guide www.elpas.com Page 4 of 5 V3/Jan 2013 Cleaning & Disinfection Procedures Use an appropriate antibacterial disinfectant such as Dispatch® Hospital Cleaner Disinfectant with Bleach from Caltech Industries, Inc (http://www.caltechind.com) to clean the Man-Down Emergency Call Transmitter. Since ‘Cleaning Procedures’ may vary according to facility guidelines, thus the procedures given below are for illustrative purposes only: Option 1 – Using Dispatch Disinfectant Spray 1. Lightly wet a disposable towel with Dispatch spray 2. Do not saturate the towel 3. Wipe the outer surfaces of the sensor 4. Next wipe the sensor with a dry disposable towel 5. Allow the sensor to air dry 6. Return the clean sensor to inventory or usage 7. Dispose of used towels per facility policies Option 2 – Using Dispatch Disinfectant Towels 1. Open a new Dispatch pre-moistened towel 2. Wipe the outer surfaces of the sensor 3. Next wipe the sensor with a dry disposable towel 4. Allow the sensor to air dry 5. Return the clean sensor to inventory or usage 6. Dispose of used towels per facility policies Product Specifications Signaling Technologies RF (433MHz) IR (800nm) LF (125KHz) RF (Motion/Stationary) Supervision messages every 10 seconds / 60 seconds IR (Motion/Stationary) Supervision messages every 10 seconds / 60 seconds RF Under LF 6 IR/RF transmissions (each transmission about 2ms in duration), 0.5 seconds apart; every 2 seconds; after 10 minutes returns to 10 seconds when in motion Alert Messages Button Press/Tilt-Activated Pull-Cord Disconnected Low Battery 3 IR/RF transmissions (each transmission about 2ms in duration), 400ms apart Power Source 3.6V/800mAH battery. CR2 Lithium battery Average Battery Life Three years Status Indicators Red LED: Button Press, Low Battery Badge ID Unique, factory-programmed ID Construction ABS plastic Dimensions (H x W x D) Without holster: 120 x 52 x 36mm (4.7 x 2.0 x 1.4 in) With holster: 140 x 77 x 50mm (5.5 x 3.0 x 1.9 in) Weight Without holster: 110 grams (3.9 ounces) with battery With holster: 165 grams (5.8 ounces) with battery Operating Environment Temp: 0°C to 50°C (0°F to 122°F) Humidity: 100% non-condensing Remote Management Eiris 4.8 (or higher) Software Eiris Configurator 4.8 (or higher) Software ELC Programmer V2.0 Standards IC, FCC & CE compliant Warranty 1 year limited warranty (excluding battery) Compatible Accessories Part Number Description 1-9970-0 Belt Holster 5-MDA90001 3.6V/800mAH battery. CR2 Lithium battery (5 pcs) Product offerings and specifications are subject to change without notice. Not all products include all features
Elpas Man-Down Emergency Call Transmitter – User Guide Page 5 of 5 V3/Jan 2013 W.E.E.E. Product Recycling Declaration For information regarding the recycling of this product you must contact the company from which you orignially purchased it. If you are discarding this product and not returning it for repair then you must ensure that it is returned as identified by your supplier. This product is not to be thrown away with everyday waste - Directive 2002/96/EC Waste Electrical and Electronic Equipment. Standards Compliance This device complies with Part 15 of the FCC Rules and RSS-210 of Industry and Science Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, i ncludi ng interference that may cause undesired operation. This device complies with Industry Canada license -exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suiv antes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l 'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement. Warning! Elpas is not responsible for any radio or TV interference caused by unauthori zed modificati ons to this equipment. Such modi fi ca ti ons co ul d v o i d th e us e r’s aut h o ri ty t o o p e ra te t h e equipment. Product Warranty Elpas So lut io ns Ltd . (th e C o mp an y), a n d its a f f ilia t e s , w a r r a nt s i t s p ro d u ct s ( h e r e in af te r re f er r e d to a s " t h e P r o d u c t” ) t o be f re e of d e f ect s in ma terials and wo rkmansh ip under normal operat ing condit io ns and use fo r a period of o ne year from the date o f shipment by E lpas. Th e Co mp a ny ’s o bl ig a ti o n s s h a l l b e li mit e d wi t h in t h e wa r ra n ty p e rio d , a t i ts o p t i on , t o r e pa ir o r t o re p la c e t h e de f ec t i v e Pro du ct or a ny def ect ive compone nt or part the re of . To exer ci se this war ranty, th e prod uct must b e retu rned to the man uf acturer fre ight prepa id and insu red. This war ranty do es not app ly to repai rs or rep la ce ment cau sed by improp er in stallation , P roduct misu se, f ailu re to follow ins ta llation or ope ra ting in st ructions, alteratio n, abuse, accid en t, tamperin g, repa ir by anyone other th an Elpas, externa l ca use s, a nd failu re to pe rf orm req ui red preventi ve ma inte na nce . Th is war ranty also doe s not app ly to any products, acces sori es, or attachment s use d in conjun ct io n with the Prod uct, including batterie s, wh ich sha ll be co ve red so lely by th eir own warrantie s, if an y. Elpa s shall not be lia ble f or an y damag e o r loss what soever, whethe r directl y, indire ctly, in cid en ta ll y, conse quentiall y or o th er wise , resu lt in g from a ma lfun ction of the Pro du ct due to products , accessories, or attachme nts of othe rs, includ in g b atter ies, use d in conjun ct ion with the Produ ct. ELPAS MAKE S NO EXPRESS W ARRA NTIES EX CEP T THOSE STATED IN THIS S TATE MEN T. ELPAS DISCLAIMS ALL OTHER W ARRANT IES , EXPRESS OR IMPL IE D, INCL UDING WITHO UT LIMITATIO N IMPL IE D WARRANT IES OF MER CHA NT AB IL ITY AND FITNES S FO R A PART ICULA R PURPOSE. ELPAS ’S S O L E R E S P ONS I B IL I TY F O R W AR R A N T Y CL A I MS IS LI M I TE D TO RE P A I R OR T O R E P LA C E AS S E T F O R T H I N TH I S STATEMENT. Elpas shall ha ve no liabi lity for any dea th, perso na l inju ry, pro pe rty damage, o r othe r loss wh ether dire ct, in direct, in cide nta l, con sequen tial, or otherw ise, ba sed on a claim tha t the Product fa iled to fu nction. Howeve r, if Elpa s is he ld lia ble, whethe r direct ly or in direct ly, fo r any lo ss o r damage arising und er this li mited warr an ty or othe rwise , rega rdle ss of cause or origin , the compa ny 's maximu m lia bil ity sha ll be limited to the purchase p ri ce of the Produ ct, wh ich sh all b e f ixed a s liquidated d amag es and not as a penalty , and sh all be the comp le te an d exclusive liab ilit y of Elpas. Elpas sh all no t, un de r a ny circumstances wha tsoeve r, be lia ble f or a ny in accurac y, e rror o f judgme nt, de fault, or neg ligence of Elpas , its employees, off icers, agen ts, or any othe r p arty, or o f th e purchaser or use r, arising from any assistan ce or co mmuni cat ion of any kind regarding the con figuratio n, desig n, insta lla tion, or c reation of se curity system invo lving the Pro du ct, that being th e respons ibi lity of the purcha ser or user. f Elpas i s un ab le to make such re pa ir o r replace men t, the co mp an y’ s e nt i re li a b il i t y sha l l b e l im ited to th e co st of a re aso na ble subst itu te prod uc t. Elpas sh all not be respo ns ib le f or any d is mantl ing , in stallation, re insta llat ion, p urchasing, sh ip ping , in su ran ce, o r a ny similar c harges . Elpas shal l have no liab ility for any da mage s, inc ludin g witho ut limita tion, any direc t, ind ire ct, in cidental, specia l, or conse quential da mag es, expenses, cos ts, p rof its, lost sa vings or ea rn ing s, or othe r damage s ar is ing out of the use of the Produ ct or the remo val, in stallation , re ins ta llation, repai r or re place me nt of the Pro duct or a ny re la te d e ven ts. In the eve nt tha t there is an y liab il ity a ga inst Elpas , such liabil ity sh all be limi te d t o the pu rchase p rice of the Product wh ich a mount sh all be f ixed as liquidated d amag es. The purchaser and use r unde rstan d th at this P rod uct may be comp ro mised or circumve nted by intent io na l acts; tha t the Product wi ll no t in all cases preven t death , persona l injury, prope rt y damage, or o ther lo ss resul tin g f ro m b urg la ry, robbery, fire or other causes; and that the P roduct wi ll not in a ll ca ses p rov id e ade qu ate warn ing or prot ect io n. The pu rcha se r a nd user al so understand that a prope rl y in sta lle d and maintained alarm ma y re du ce the risk of events such as b urg la ry, robbe ry , and fire witho ut warning , but it is n ot insu rance or a gu aran tee that such even ts wi ll n ot occur or th at the re wil l be no d eath, pe rsonal in ju ry, p ro perty da mage, or other los s as a re su lt of such eve nt s. By purcha sing the Product, the pur cha ser and use r sh all def end, ind emnif y and ho ld Elpas , its officers, directo rs, a ffiliates, su bs id ia rie s, a ge nts, servant s, employees, and autho rize d represe ntat ive s ha rmle ss f ro m and ag ainst any and all clai ms, suit s, co sts, damages, and judgme nts in cur red , cla imed, or su st ained whet her f or de ath, persona l inju ry, prope rt y damage, or othe rwise , be cau se of or in any way related to the conf iguration , design, insta llat io n, or cre at ion of a se curity syste m invo lving the Product, a nd th e use, sale, distrib ution, and instal lat ion of the Product, includ ing pa yment of any and all a t t o rn ey ’s fe e s , c o sts, a n d e xp e ns e s i n c u rr e d a s a r e su l t of a n y s u ch e ve n ts . The p urch aser o r user sh ou ld fo llow the Product insta llation and ope rat ion instru ctions and test the Produ ct and the enti re s yst em at lea st on ce each week. Fo r va rious reaso ns, incl uding but not l im ited to ch an ge s in e nvironmental conditions, ele ctric, e lect ron ic, o r elect ro mag ne ti c disruptions, and tamper ing , the Produ ct may not perf orm as expected . The purcha se r and use r a re adv ised to take all nece ssa ry p reca utio ns f or the pro te ct ion and saf ety of p erso ns a nd pro perty. This s ta tement prov ides ce rtain legal right s. Ot he r rig ht s ma y vary by st ate or country. Under ce rta in circu msta nces, some st ates or co un tr ies may not allow exclus ion or limita tion of inciden ta l or consequent ia l d amage s or implie d warrant ies, so the above exclu sions may not apply unde r those circumstan ces and in tho se states o r cou ntries . El pas reserve s the right to modify this statement a t any ti me, in its sole di scretion without notice to an y purchaser or user. Ho we ver, this state ment shall not be modified or varied except by Elpas in writing, and Elpas does not au thorize any single individual to act on its behalf to modify o r vary this statement. Any questions about thi s statement should be directed to El pas.

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