Emerson S4K2Uc 5C Industrial On Line Ups Warranty

: Emerson Emerson-S4K2Uc-S4K2Uc-5C-Industrial-On-Line-Ups-Warranty-679828 emerson-s4k2uc-s4k2uc-5c-industrial-on-line-ups-warranty-679828 emerson pdf

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Uninterruptible Power Systems
UPS Extended Warranty Offering for the SolaHD S1K, S3K and S4K Series
S1K

S4KC Industrial – UPS Models

Catalog Number

Description
1-Year Extended Warranty

1EWPS1K320

1-year extended warranty for S1K320

1EWPS1K520

1-year extended warranty for S1K520

1EWPS1K650

1-year extended warranty for S1K650

1EWPS1K850

1-year extended warranty for S1K850

1EWPS1K1200

1-year extended warranty for S1K1200

1EWPS1K1500

1-year extended warranty for S1K1500
3-Year Extended Warranty

3EWPS1K320

3-year extended warranty for S1K320

3EWPS1K520

3-year extended warranty for S1K520

3EWPS1K650

3-year extended warranty for S1K650

3EWPS1K850

3-year extended warranty for S1K850

3EWPS1K1200

3-year extended warranty for S1K1200

3EWPS1K1500

3-year extended warranty for S1K1500

The extended warranty program extends the standard
two-year product warranty by the term of the extension
purchased, 1-year or 3 years. This results in warranty terms
of 3 or 5 years (depending on the extension selected) from
the date of purchase. SolaHD will repair or replace the unit
at any point during the extension period, subject to the same
conditions as the standard warranty. The warranty extension
is not transferable.
Catalog Number

Description
1-Year Extended Warranty

1EWPS4K2U700C

1-year extended warranty for S4K2U700C

1EWPS4K2U1000C

1-year extended warranty for S4K2U1000C

1EWPS4K2U1500C

1-year extended warranty for S4K2U1500C

1EWPS4K2U2000C

1-year extended warranty for S4K2U2000C

1EWPS4K2U3000C

1-year extended warranty for S4K2U3000C

1EWPS4K4U6000C

1-year extended warranty for S4K4U6000C

1EWPS4K6U10KC

1-year extended warranty for S4K6U10KC
3-Year Extended Warranty

S3K

3EWPS4K2U700C

3-year extended warranty for S4K2U700C

3EWPS4K2U1000C

3-year extended warranty for S4K2U1000C

1-Year Extended Warranty

3EWPS4K2U1500C

3-year extended warranty for S4K2U1500C

1EWPS3K700

1-year extended warranty for S3K700

3EWPS4K2U2000C

3-year extended warranty for S4K2U2000C

1EWPS3K1000

1-year extended warranty for S3K1000

3EWPS4K2U3000C

3-year extended warranty for S4K2U3000C

1EWPS3K1600

1-year extended warranty for S3K1600

3EWPS4K4U6000C

3-year extended warranty for S4K4U6000C

3EWPS4K6U10KC

3-year extended warranty for S4K6U10KC

Catalog Number

Description

3-Year Extended Warranty
3EWPS3K700

3-year extended warranty for S3K700

3EWPS3K1000

3-year extended warranty for S3K1000

3EWPS3K1600

3-year extended warranty for S3K1600

Note: Warranty on S4K4U6000 covers electronics and internal battery.

S4KC Industrial – Battery Cabinets
Catalog Number

S4K4UC AND S4K6UC – Maintenance Bypass Switch
Catalog Number

Description
1-Year Extended Warranty

1EWPS4K06KPAD

1-year extended warranty for S4K4UC PADs

1EWPS4K10KPAD

1-year extended warranty for S4K6UC PADs
3-Year Extended Warranty

3EWPS4K06KPAD

3-year extended warranty for S4K4UC PADs

3EWPS4K10KPAD

3-year extended warranty for S4K6UC PADs

Description
1-Year Extended Warranty

1EWPS4K2U48BATC

1-year extended warranty for S4K2U48BATC

1EWPS4K2U96BATC

1-year extended warranty for S4K2U96BATC

1EWPS4K144BATC

1-year extended warranty for S4K144BATC

1EWPS4K288BATC

1-year extended warranty for S4K288BATC
3-Year Extended Warranty

3EWPS4K2U48BATC

3-year extended warranty for S4K2U48BATC

3EWPS4K2U96BATC

3-year extended warranty for S4K2U96BATC

3EWPS4K144BATC

3-year extended warranty for S4K144BATC

3EWPS4K288BATC

3-year extended warranty for S4K288BATC

Contact Technical Services at (800) 377-4384 with any questions.
Visit our website at www.solahd.com.

105

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Uninterruptible Power Systems

Field Service Programs for the S4K4UC/6UC Industrial and S5K Series
These programs are for Domestic coverage (valid only within
the continental United States and Canada); additional travel
expenses may be billed to customers with site locations
more than 150 miles from a major metropolitan area.
S4K4UC/6UC Industrial Start-Up Programs
Start-Up expands the warranty to include remedial onsite
parts and labor for 2 years (in lieu of the 2-year parts/depot
labor included with the standard unit). Start-up includes
one site trip with in the contiguous 48 states by a customer
service engineer, after the UPS has been installed. Any
additional trips by the customer service engineer as a
result of the site not being ready for start-up may result
in additional costs to the customer. The site trip includes
the following services for one UPS module: non powered
inspection, UPS electrical and operation check out, full parts
and labor for any remedial work required on the UPS or
battery cabinets, and customer operation training at the time
of start-up. Two plans are offered: Monday-Friday, 8 a.m. to
5 p.m. and 7 days/week, 24 hours/day.
Start-Up Plus includes the standard start-up as defined
above plus one preventive maintenance (PM) service site trip
within the contiguous 48 states. The PM must be scheduled
during the two-year warranty period and during normal
business hours (Monday through Friday, 8 a.m. to 5 p.m.).
The PM will include the following services for one UPS
module: consult with personnel responsible for the
equipment, visually inspect internal subassemblies and
major components, check all mechanical connections for
tightness and heat discoloration, clean any foreign material
and dust from internal compartments, calibrate equipment to
manufacturer’s specifications, check the normal operation of
the system, check battery transfer/discharge and perform a
short duration battery run, perform any required engineering
field changes, return unit to operational service with the
normal load and verify output power. Two plans are offered:
Monday-Friday, 8 a.m. to 5 p.m. and 7 days/week,
24 hours/day.

106

S5K Modular Start-Up Programs
Start-Up is included in the cost of the S5K Modular UPS.
A separate Preventative Maintenance Only plan is available in
addition to the standard Start-Up plan included in the cost of
the S5K UPS.
Service Programs - S4K4UC/6UC and S5K Series
Preferred service level options include 6-hour on-site
response, 24x7 within 150 miles of nearest service centers.
24x7 emergency service includes parts (including internal
batteries), labor, and travel. Also includes one (1) Preventive
Maintenance (PM) visit per year, scheduled at the customer’s
convenience (24x7).
Essential service level options include 6-hour on-site response,
24x7 within 150 miles of nearest service centers. 24x7
emergency service includes parts (including internal
batteries), labor, and travel. Also includes one (1) Preventive
Maintenance (PM) visit per year, scheduled by the customer
for M-F 8AM-5PM.
Basic service level options include 6-hour on-site response,
24x7 within 150 miles of nearest service centers. 24x7
emergency service includes parts (excluding internal
batteries), labor, and travel. Preventive Maintenance (PM)
not included and is not available if the Basic Service plan is
selected.

Contact Technical Services at (800) 377-4384 with any questions.
Visit our website at www.solahd.com.

2

Uninterruptible Power Systems
Field Service Programs for the S4K4UC, S4K6UC Industrial and S5K Series - continued
S4K4UC and S4K6UC Industrial Start-Up Programs
Catalog Number

S4K4UC and S4K6UC Industrial Service Programs
1 PM Only (Mon-Fri, 8 am - 5 pm)

Description

Catalog Number

Domestic Only (Monday - Friday, 8am - 5pm)

Equipment

SUS4K061UM

6 kVA Start-Up

MS4K061PM85

S4K4U6000C

SUS4K101UM

10 kVA Start-Up

MS4KBAT1PM85

S4K144BATC & S4K288BATC

SUS4K061PM

6 kVA Start-Up Plus

MUUS4K10PM85

S4K6U10KC

SUS4K101PM

10 kVA Start-Up Plus
Domestic Only (7-Days/Week, 24 Hrs/Day)

1 PM Only (7 days, 24 hours)

SUS4K061U7

6 kVA Start-Up

SUS4K101U7

10 kVA Start-Up

MS4K061PM24

S4K4U6000C

SUS4K061P7

6 kVA Start-Up Plus

MS4KBAT1PM24

S4K144BATC & S4K288BATC

SUS4K101P7

10 kVA Start-Up Plus

MUUS4K10PM24

S4K6U10KC

Catalog Number

S4K4UC and S4K6UC Industrial Service Programs
Preferred Service (w/ 1 PM)
Catalog Number

Equipment

MUUS4K06PR1

S4K4U6000C

MEUS4KBATPR1

S4K144BATC & S4K288BATC

MUUS4K10PR1

S4K6U10KC

Equipment

S5K Modular Service Programs
Contact Technical Services to obtain the catalog number
for any of the Preferred, Essential or Basic Services (catalog
number depends on the S5K configuration).
X

= Number of Power Modules (#1 through #6)

YY = Number of Battery Modules (# 01 through #11)
Catalog Number

Essential Service (w/ 1 PM)
Catalog Number

Equipment

MUUS4K06ES1

S4K4U6000C

MEUS4KBATES1

S4K144BATC & S4K288BATC

MUUS4K10ES1

S4K6U10KC

Service Program

MUUS5KXPRYY

Preferred Service

MUUS5KXESYY

Essential Service

MUUS5KXBAYY

Basic Service

MS5K1PM24

PM Only (7-Days/Week, 24 Hrs/Day)
for all configurations

Note: Service programs are valid for one year.
Basic Service (PM not available)
Catalog Number

Equipment

MUUS4K06BA0

S4K4U6000C

MEUS4KBATBA0

S4K144BATC & S4K288BATC

MUUS4K10BAO

S4K6U10KC

Contact Technical Services at (800) 377-4384 with any questions.
Visit our website at www.solahd.com.

107



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