Emerson S4K2Uc 5C Industrial On Line Ups Warranty

: Emerson Emerson-S4K2Uc-S4K2Uc-5C-Industrial-On-Line-Ups-Warranty-679828 emerson-s4k2uc-s4k2uc-5c-industrial-on-line-ups-warranty-679828 emerson pdf

Open the PDF directly: View PDF .
Page Count: 3

2

Uninterruptible Power Systems

Contact Technical Services at (800) 377-4384 with any questions.

Visit our website at www.solahd.com.

105

UPS Extended Warranty Offering for the SolaHD S1K, S3K and S4K Series

S3K

Catalog Number Description

1-Year Extended Warranty

1EWPS3K700 1-year extended warranty for S3K700

1EWPS3K1000 1-year extended warranty for S3K1000

1EWPS3K1600 1-year extended warranty for S3K1600

3-Year Extended Warranty

3EWPS3K700 3-year extended warranty for S3K700

3EWPS3K1000 3-year extended warranty for S3K1000

3EWPS3K1600 3-year extended warranty for S3K1600

S1K

Catalog Number Description

1-Year Extended Warranty

1EWPS1K320 1-year extended warranty for S1K320

1EWPS1K520 1-year extended warranty for S1K520

1EWPS1K650 1-year extended warranty for S1K650

1EWPS1K850 1-year extended warranty for S1K850

1EWPS1K1200 1-year extended warranty for S1K1200

1EWPS1K1500 1-year extended warranty for S1K1500

3-Year Extended Warranty

3EWPS1K320 3-year extended warranty for S1K320

3EWPS1K520 3-year extended warranty for S1K520

3EWPS1K650 3-year extended warranty for S1K650

3EWPS1K850 3-year extended warranty for S1K850

3EWPS1K1200 3-year extended warranty for S1K1200

3EWPS1K1500 3-year extended warranty for S1K1500

S4K4UC AND S4K6UC – Maintenance Bypass Switch

S4KC Industrial – UPS Models

Catalog Number Description

1-Year Extended Warranty

1EWPS4K2U700C 1-year extended warranty for S4K2U700C

1EWPS4K2U1000C 1-year extended warranty for S4K2U1000C

1EWPS4K2U1500C 1-year extended warranty for S4K2U1500C

1EWPS4K2U2000C 1-year extended warranty for S4K2U2000C

1EWPS4K2U3000C 1-year extended warranty for S4K2U3000C

1EWPS4K4U6000C 1-year extended warranty for S4K4U6000C

1EWPS4K6U10KC 1-year extended warranty for S4K6U10KC

3-Year Extended Warranty

3EWPS4K2U700C 3-year extended warranty for S4K2U700C

3EWPS4K2U1000C 3-year extended warranty for S4K2U1000C

3EWPS4K2U1500C 3-year extended warranty for S4K2U1500C

3EWPS4K2U2000C 3-year extended warranty for S4K2U2000C

3EWPS4K2U3000C 3-year extended warranty for S4K2U3000C

3EWPS4K4U6000C 3-year extended warranty for S4K4U6000C

3EWPS4K6U10KC 3-year extended warranty for S4K6U10KC

Note: Warranty on S4K4U6000 covers electronics and internal battery.

The extended warranty program extends the standard

two-year product warranty by the term of the extension

purchased, 1-year or 3 years. This results in warranty terms

of 3 or 5 years (depending on the extension selected) from

the date of purchase. SolaHD will repair or replace the unit

at any point during the extension period, subject to the same

conditions as the standard warranty. The warranty extension

is not transferable.

S4KC Industrial – Battery Cabinets

Catalog Number Description

1-Year Extended Warranty

1EWPS4K2U48BATC 1-year extended warranty for S4K2U48BATC

1EWPS4K2U96BATC 1-year extended warranty for S4K2U96BATC

1EWPS4K144BATC 1-year extended warranty for S4K144BATC

1EWPS4K288BATC 1-year extended warranty for S4K288BATC

3-Year Extended Warranty

3EWPS4K2U48BATC 3-year extended warranty for S4K2U48BATC

3EWPS4K2U96BATC 3-year extended warranty for S4K2U96BATC

3EWPS4K144BATC 3-year extended warranty for S4K144BATC

3EWPS4K288BATC 3-year extended warranty for S4K288BATC

Catalog Number Description

1-Year Extended Warranty

1EWPS4K06KPAD 1-year extended warranty for S4K4UC PADs

1EWPS4K10KPAD 1-year extended warranty for S4K6UC PADs

3-Year Extended Warranty

3EWPS4K06KPAD 3-year extended warranty for S4K4UC PADs

3EWPS4K10KPAD 3-year extended warranty for S4K6UC PADs

2Uninterruptible Power Systems

Contact Technical Services at (800) 377-4384 with any questions.

Visit our website at www.solahd.com.

106

Field Service Programs for the S4K4UC/6UC Industrial and S5K Series

These programs are for Domestic coverage (valid only within

the continental United States and Canada); additional travel

expenses may be billed to customers with site locations

more than 150 miles from a major metropolitan area.

S4K4UC/6UC Industrial Start-Up Programs

Start-Up expands the warranty to include remedial onsite

parts and labor for 2 years (in lieu of the 2-year parts/depot

labor included with the standard unit). Start-up includes

one site trip with in the contiguous 48 states by a customer

service engineer, after the UPS has been installed. Any

additional trips by the customer service engineer as a

result of the site not being ready for start-up may result

in additional costs to the customer. The site trip includes

the following services for one UPS module: non powered

inspection, UPS electrical and operation check out, full parts

and labor for any remedial work required on the UPS or

battery cabinets, and customer operation training at the time

of start-up. Two plans are offered: Monday-Friday, 8 a.m. to

5 p.m. and 7 days/week, 24 hours/day.

Start-Up Plus includes the standard start-up as dened

above plus one preventive maintenance (PM) service site trip

within the contiguous 48 states. The PM must be scheduled

during the two-year warranty period and during normal

business hours (Monday through Friday, 8 a.m. to 5 p.m.).

The PM will include the following services for one UPS

module: consult with personnel responsible for the

equipment, visually inspect internal subassemblies and

major components, check all mechanical connections for

tightness and heat discoloration, clean any foreign material

and dust from internal compartments, calibrate equipment to

manufacturer’s specications, check the normal operation of

the system, check battery transfer/discharge and perform a

short duration battery run, perform any required engineering

eld changes, return unit to operational service with the

normal load and verify output power. Two plans are offered:

Monday-Friday, 8 a.m. to 5 p.m. and 7 days/week,

24 hours/day.

S5K Modular Start-Up Programs

Start-Up is included in the cost of the S5K Modular UPS.

A separate Preventative Maintenance Only plan is available in

addition to the standard Start-Up plan included in the cost of

the S5K UPS.

Service Programs - S4K4UC/6UC and S5K Series

Preferred service level options include 6-hour on-site

response, 24x7 within 150 miles of nearest service centers.

24x7 emergency service includes parts (including internal

batteries), labor, and travel. Also includes one (1) Preventive

Maintenance (PM) visit per year, scheduled at the customer’s

convenience (24x7).

Essential service level options include 6-hour on-site response,

24x7 within 150 miles of nearest service centers. 24x7

emergency service includes parts (including internal

batteries), labor, and travel. Also includes one (1) Preventive

Maintenance (PM) visit per year, scheduled by the customer

for M-F 8AM-5PM.

Basic service level options include 6-hour on-site response,

24x7 within 150 miles of nearest service centers. 24x7

emergency service includes parts (excluding internal

batteries), labor, and travel. Preventive Maintenance (PM)

not included and is not available if the Basic Service plan is

selected.

2

Uninterruptible Power Systems

Contact Technical Services at (800) 377-4384 with any questions.

Visit our website at www.solahd.com.

107

Field Service Programs for the S4K4UC, S4K6UC Industrial and S5K Series - continued

Catalog Number Description

Domestic Only (Monday - Friday, 8am - 5pm)

SUS4K061UM 6 kVA Start-Up

SUS4K101UM 10 kVA Start-Up

SUS4K061PM 6 kVA Start-Up Plus

SUS4K101PM 10 kVA Start-Up Plus

Domestic Only (7-Days/Week, 24 Hrs/Day)

SUS4K061U7 6 kVA Start-Up

SUS4K101U7 10 kVA Start-Up

SUS4K061P7 6 kVA Start-Up Plus

SUS4K101P7 10 kVA Start-Up Plus

Preferred Service (w/ 1 PM)

Catalog Number Equipment

MUUS4K06PR1 S4K4U6000C

MEUS4KBATPR1 S4K144BATC & S4K288BATC

MUUS4K10PR1 S4K6U10KC

S4K4UC and S4K6UC Industrial Start-Up Programs

S4K4UC and S4K6UC Industrial Service Programs

1 PM Only (7 days, 24 hours)

Catalog Number Equipment

MS4K061PM24 S4K4U6000C

MS4KBAT1PM24 S4K144BATC & S4K288BATC

MUUS4K10PM24 S4K6U10KC

1 PM Only (Mon-Fri, 8 am - 5 pm)

Catalog Number Equipment

MS4K061PM85 S4K4U6000C

MS4KBAT1PM85 S4K144BATC & S4K288BATC

MUUS4K10PM85 S4K6U10KC

Basic Service (PM not available)

Catalog Number Equipment

MUUS4K06BA0 S4K4U6000C

MEUS4KBATBA0 S4K144BATC & S4K288BATC

MUUS4K10BAO S4K6U10KC

Essential Service (w/ 1 PM)

Catalog Number Equipment

MUUS4K06ES1 S4K4U6000C

MEUS4KBATES1 S4K144BATC & S4K288BATC

MUUS4K10ES1 S4K6U10KC

Catalog Number Service Program

MUUS5KXPRYY Preferred Service

MUUS5KXESYY Essential Service

MUUS5KXBAYY Basic Service

MS5K1PM24 PM Only (7-Days/Week, 24 Hrs/Day)

for all congurations

S5K Modular Service Programs

Contact Technical Services to obtain the catalog number

for any of the Preferred, Essential or Basic Services (catalog

number depends on the S5K conguration).

X = Number of Power Modules (#1 through #6)

YY = Number of Battery Modules (# 01 through #11)

Note: Service programs are valid for one year.

S4K4UC and S4K6UC Industrial Service Programs