Entrematic HA9 Installation Manual 1019956 1.0 Ditec Low Energy Swing Operator Instruction Install V2 0

User Manual: Entrematic Ditec HA9 Low Energy Swing Operator Installation Instruction Installation Instructions

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DITEC HA9 LOW ENERGY

SWING OPERATOR
Installation & Instruction Manual

READ AND FOLLOW ALL INSTALLATION INSTRUCTIONS CAREFULLY!
FAILURE TO DO SO MAY RESULT IN PERSONAL INJURY OR PROPERTY DAMAGE!

• This product is to be installed on the interior side of the door.
• Install only on a properly operating and balanced door. A door that is operating improperly could cause severe
Injury. Before installing the operator, have qualified service personnel make repairs to cables, and other hardware.

• Before installing the operator, remove or make inoperative, all locks (unless mechanically and/or electrically
interlocked to the power unit), all activation units and accessories that may be connected to the door.

• A commercial/industrial door operator that has exposed moving parts capable of causing injury to persons or
employs a motor deemed indirectly accessible by virtue of its location above the floor shall include:
- Install the door operator at least 2.4m (8ft) or more above the floor, and/or
- If the operator must be installed less than 2.4m (8ft) above the floor, then exposed moving parts must be
Protected by covers or guarding provided by the operator manufacturer.

• The control unit MUST be located: (1) within the sight of the door, and (2) at a minimum height of 1.5m (5ft) above
the floors, landings, steps, or any other adjacent walking surface and (3) away from all moving parts of the door.

• Install the Entrapment Warning Placard next to the control station in a prominent location if applicable.
• To reduce the risk of injury to persons - Use this system only with pedestrian doors.
• Do not connect the operator to a power supply until instructed to do so. Connection of the high voltage supply
Should be done by a qualified professional and within the guidelines of the enforced local electrical codes.

• HIGH VOLTAGE (INCOMING 115 VAC) WIRES AND LOW VOLTAGE WIRES CANNOT SHARE THE SAME
ACCESS HOLE. HIGH VOLTAGE WIRES MUST BE ROUTED AND SECURED AWAY FROM ALL LOW
VOLTAGE WIRES.

Entrematic Canada Inc.
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Entrematic USA Inc.
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1019956
HA9 Manual V. 2.0

(THIS PAGE IS INTENTIONALY BLANK)

Entrematic Canada Inc.
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Pg. 2
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HA9 Manual V. 2.0

Table of Contents
1.0
GENERAL
1.0
GENERALINFORMATION
INFORMATION
1.1
1.2
1.3
1.4
1.5
1.6
1.7
1.8
1.9
1.10
1.11
1.12
1.13

Typical Installation Flow Chart
Completed/Typical Automatic Door Installation
Replacement Parts
Important Information
Compliance Codes and Standards
Technical Specification
How HA9 Works
Controller Unit HA9 Functions
Extension Unit EXU-SI Functions
Extension Unit EXU-SA Functions
Consideration Of Surroundings
Before Installation
Operator Type And Handing

2.0 OPERATOR INSTALLATION
2.1
2.2
2.3
2.4
2.5
2.6
2.7

6.1
6.2

7.1
7.2
7.3

Overhead Presence Detection (OPD)
Lock Kick
Lock Unlock

8.0 INSTALLATION WRAP UP
8.1
8.2
8.3
8.4

Connection of Activation Units and Accessories
Adjusting Parameters

7.0 ADVANCED SETTINGS

9.1
9.2

Additional Sensors/Knowing Act Devices
Header Cover Installation
Safety Decals
Safety Sticker Placement Example

Common Faults
Error Indication

10.0 SERVICE/MAINTENANCE

Push Arm Components and Configurations
Push Arm Installation
Pull Arm Installation

10.1 Service/Maintenance

11.0 MANUFACTURER

11.1 Manufacturer Information

HA9 Control
Extension Units
Extension Units EXU-SI
Extension Units EXU-SA

5.0 OPERATOR TUNING
5.1
5.2
5.3
5.4
5.5
5.6
5.7
5.8
5.9
5.10

6.0 ACTIVATION UNITS & ACC

9.0 TROUBLESHOOTING

4.0 CONTROL UNITS
4.1
4.2
4.3
4.4

Pre-Mounting Header Box Instructions
Push Header Installation
Pull Header Installation
Double Egress Header
Electrical Connection
Change Configuration
Motor/Gearbox Reinstallation

3.0 ARM INSTALLATION
3.1
3.2
3.3

Back Check and Latch Adjustment (Door Stop)
Micro Switch
Sync Cable for Double Doors
Auto-Learn (Back Check and Latch Check)
One/Two Push LRN Button Function
LRN Button for Double Doors
LRN with Advanced Settings
Revert To Default Values “Back and Check”
General Adjustment
Reducing/Increasing “Spring Pre-Tension” (SPTE)

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Pg. 3
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HA9 Manual V. 2.0

1.0 GENERAL INFORMATION
1.1 Typical Installation Flow Chart

ANSI

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Pg. 4
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HA9 Manual V. 2.0

1.0 GENERAL INFORMATION
1.2 Completed/Typical Automatic Door Installation
Backing Material
(Reinforcement)

Motor/Gearbox

Header Body
Arm

Control Board

Header Cover
ANSI Stickers

Knowing Act
Device

Swing Door
Hinge Style
Strike Style

Frame

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Pg. 5
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HA9 Manual V. 2.0

1.0 GENERAL INFORMATION
1.3 Replacement Parts
8

6
10
7

1
3

15
21
20
12

Item

Category

Description

Spindle Extension

W8-865

Spindle Extension

Rocker Switch

W8-804

ON/ OFF/ HOLD OPEN
3 position switch

Motor/Gearbox
Controls
Conduit
Shaft Adaptor
Sync Cable

W8-801
W8-802
W8-803
W8-805
W8-850
W8-856
W8-857
W8-858

Motor/Gearbox Kit
HA9 Controller
Conduit Bracket Kit
Shaft Adaptor
Sync Cable
Surface Mount Box
2 Position PSK-2
Spare Key PSK/PS-4C

W8-859

4 Position w/Key PS-4C

W8-860

EXU-SA

W5-551

Pull Track Assembly Long Clear

W5-556

Pull Track Assembly Long Bronze

8
9
10
11
12
13
14
15

W8-862BLK

Spacer Assy. - Black

W8-862-SI

Spacer Assy. - Silver

Pull Arm - Clear
Pull Arm - Bronze
Lock Kick Switch, Cam &
Cable (not supplied with
unit)

18
19

Stop Arm Kit

W8-861
W8-851

EXU-SI
Stop Arm Kit

Lock Spacer Kit

W8-853

Lock Spacer Kit

Allen Key Head
Nut Kit

W8-854

Allen Key Head Nut Kit

Pull Arm

W5-512C
W5-512B

Micro Switch Kit

W8-852

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Program Selector

Extension Units

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Pg. 6
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HA9 Manual V. 2.0

1.0 GENERAL INFORMATION
1.4 Important Information
Intended Use
The door is designed to offer continuous use, a high degree of safety and maximum lifetime.
The Entrematic HA9 is an automatic swing door operator developed to facilitate entrances to buildings and within buildings
through swing doors. The HA9 is a low-energy operator using a DC motor and a gear-reduction system to drive an arm
system, which opens the door. It is to be installed indoors where it is suitable for almost all types of external and
internal swing doors. This widely used operator can be found on applications ranging from handicapped-access in private
homes to high-traffic retail operations.
The motor and gear system are combined into a compact unit mounted alongside the control unit within the cover. The
operator is connected to the door leaf with different arm systems.
Safety Precautions
• Do not climb on door parts.
• Do not let children play with the door or the fixed controls.
Be sure to complete a risk assessment according to "Guide for Installers of Powered Pedestrian Swing Doors" (PRA0006) and fill in the "Site Acceptance Test" (PRA-0007) before taking the door into operation.
To avoid bodily injury, material damage and malfunction of the product, the instructions contained in this manual must be
strictly observed during installation, adjustment, repairs etc. Factory authorized training is required to carry out these tasks
safely. Only Ditec Entrematic -trained technicians should be allowed to carry out these operations.
Electronic Equipment Interference
The equipment complies with the European EMC directive (US market FCC Part 15), provided installed according to
Installation and Service manual.
The equipment may generate and use radio frequency energy and if not installed and used properly, it may cause
interference to radio, television reception or other radio frequency type systems.
If other equipment does not fully comply with immunity requirements interference may occur.
There is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference
to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:

•
•
•
•
•

Re-orient the receiving antenna.
Relocate the receiver with respect to the equipment.
Move the receiver away from the equipment.
Plug the receiver into a different outlet so that equipment and receiver are on different branch circuits.
Check that protective earth (PE) is connected.
If necessary, the user should consult the dealer or an experienced radio/television technician for additional suggestions.
Environmental Requirements
Ditec Entrematic products are equipped with electronics and may be equipped with batteries containing materials, which
are hazardous to the environment. Disconnect power before removing electronics and make sure it is disposed of properly
according to local regulations (how and where) as was done with the packaging material.
Glazing Materials

The glazing material for swing doors shall comply with ANSI Z97.1.

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Pg. 7
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HA9 Manual V. 2.0

1.0 GENERAL INFORMATION
1.5 Compliance Codes and Standards
The operator complies with the following codes and standards:
• UL STD.325 & ANSI/BHMA STD. A156.19; Fire rated UL STD. 10 (b); UL STD. 10(c); NFPA STD. 252
• CAN/CSA STD. C22.2 NO. 247 & CAN/ULC STD. S104

• Under No Circumstances shall the Certification Label of the HA9 operator be tampered, modified
Or removed!
• It is the responsibility of the final installer and/or installation company, to certify that the final
completed operator is installed in accordance with local building codes and applicable laws.

1.6 Technical Specifications
Ditec Entrematic

Manufacturer:
Type:
Power supply:
Power consumption:
Auxiliary voltage:
Internal control fuse:
Max. weight/width:

Door width:
Electro-mechanical locking device:
Door weight:
Door opening angle:
Opening time (0° - 80°):
Closing time (90° - 10°):
HOLD open time:
Ambient temperature:
Degree of protection:
Degree of protection, control actuators:
Relative humidity (non-condensing):
Standards:

HA9
120 V AC +10/-15%, 50/60 Hz
Max. 75 W (AVG. 25 W)
24 V DC, max. 400 mA
2 x T 6,3 AH 250 V
Push arm: 200 lbs./48" (94.3kg/1219mm)
Note: Refer to the appropriate standard (ANSI A156.10 or ANSI
A156.19) for door forces and speeds as related to door weight
and width.
36-48” (914-1219 mm)
Selectable: 12V DC, max. 500 mA / 24 V DC, max. 250 mA
100-200 lb. (45-90 kg)
Push arm:80° - 110°, with reveal 0 - 14" (0 - 356 mm)
Pull arm: 80° - 110°, with reveal 0 - 2 ⅜” (0 - 60mm)
variable between 3 - 6 seconds
variable between 3 - 6 seconds
1,5-30 seconds
-4 °F to +113 °F (-20 °C to +45 °C)
IP20
IP54
Max. 85%
The HA9 complies with UL STD.325 & ANSI/BHMA STD. A156.19; Fire
rated UL STD. 10 (b); UL STD. 10(c); NFPA STD. 252

Entrematic Canada Inc.
Toll Free: 1-877-348-6837
info.ditec.ca@entrematic.com
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Entrematic USA Inc.
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Pg. 8
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HA9 Manual V. 2.0

1.0 GENERAL INFORMATION
1.7 How HA9 Works
The low energy swing door operator HA9 uses a motor and a gear-reduction system to drive an arm system, which opens
the door. Closing power is provided by a motor and a clock spring. An electronic control unit uses a motor encoder and a
microprocessor to control the door’s movement.
Opening
When an opening signal is received by the control unit, the door is opened at the operator-adjusted opening speed. Before
the door is fully open at back check, it slows automatically to low speed. The motor stops when the selected door-opening
angle has been reached. The open position is held by the motor. If the door is obstructed while opening, it will either stall or
stop which can be selected with a DIP switch (SOS).
• When stalling - the door will continue to try to open during the hold open time.
• When stopping - the door will, even if hold open time has not expired, close after 2 seconds.
Closing
When the hold open time has elapsed, the operator will close the door automatically, using spring force and motor. The door
will slow to low speed at latch check before it reaches the fully closed position. The door is kept closed by spring power or
extended closing force by the motor.
Note: Doorstop is for learning only, not a physical doorstop.

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Pg. 9
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HA9 Manual V. 2.0

1.0 GENERAL INFORMATION
1.8 Control Unit HA9 Functions
Power failure
During power failure, the operator acts as a door closer with controlled closing speed.
Spring force
The operator is delivered with spring pre-tension factory set to the maximum recommended value of 210°. If necessary,
the spring tension can be electronically adjusted with a potentiometer to required closing force. The arm must also be
relocated on the spindle.
Extended closing force/torque (CLTQ)
If the potentiometer CLTQ is set to 0°, the door will close with normal spring power. If the potentiometer is turned clockwise,
the motor will increase the closing force/torque.
Power assist (POAS)
If the potentiometer POAS is set to 0°, the door gives no power assist. If the potentiometer is turned clockwise, the motor will
give/increase power assist when the door is opened manually.
Push and go (PAG)
DIP-switch to select PUSH and GO, ON or OFF. PUSH and GO is available from any door position. PUSH and GO is not
Active in program selector setting OFF.
Note: Power Assist or Push and Go functions will not work at the same time (one or the other only).
Sensor & Knowing Act Devices, frame mounted
When a sensor is mounted on the frame or operator cover just above the swing side of the door, it will–when activated–keep
the door either open or closed. The sensor is not active during opening and closing. Lockout signal must be connected for
proper function.
• A closed door will not open, if the sensor detects activity in the field.
• An open door will not close, if the sensor detects activity in the field.
• During opening, the door will continue to open, even if the sensor detects activity in the field.
• During closing, the door will continue to close, even if the sensor detects activity in the field.
• The sensor is not active in program mode OFF or manually opened door.
Mat
Mat safety means that:
• A closed door will not open, if someone steps on the mat.
• An open door will not close, if someone steps on the mat.
• During opening, the door will continue to open, even if someone steps on the mat.
• During closing, the door will continue to close, even if someone steps on the mat.
• Opening impulses are prevented during closing, if someone steps on the mat.
• The mat is not active in program mode OFF or manually opened door.

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Pg. 10
1019956
HA9 Manual V. 2.0

1.0 GENERAL INFORMATION
1.9 Extension Unit EXU-SI Functions (Standard)
KlLL Function
• If KILL circuit is closed, the control will ignore all signals and close door(s) at normal speed.
• When KILL is no longer active, operator will resume normal operation.
• If KILL function must have manual reset, jumper must be removed and reset button connected to terminal No. 8
and Ground.
• The lock will lock when KILL is active regardless of program selector setting.
• The function of the lock can be changed during KILL Section Changing group of parameters (Level 2)
In the event that the KILL circuit is activated, all Safety Functions of the door will be overridden
causing the door to close even though an object or person may be in the door's path of travel,
and therefore may be subject to injury. This mode of operation is most generally used to isolate
an area in the event of a fire. KILL can be changed from NO to NC by changing group of
parameter level 2.
Function of locks
• The lock output only works when the function switch is in OFF or EXIT. If no function switch is used OFF or EXIT must be
connected to GND (0 VDC).
• The control has an available output of DC for external locks
• DIP-switches to select 12 or 24 V DC, locked with or without power
• DIP-switch for lock release and potentiometer for opening delay
• DIP-switch for lock kick if door is not fully closed, to overcome binding in the locking device during closing
• Input to unlock signal from lock. Potentiometer for opening delay is to be set to max. As soon as unlock signal is received
the door will start to open. The output signal shall be active low.
Program selector
• Input for OPEN, EXIT and OFF (if no program selector, AUTO is default).
Activation Signal
• Input for OUTER signal, KEY and OPEN/CLOSE activation signal.
OPEN/CLOSE Activation Signal
The signal will open the door and the door will stay open until a new signal is given.
If no signal is given, the door will close after 15 minutes. This can be made infinite
by changing group of parameters Section Changing group of parameters.
OPEN/CLOSE signal works only in program selection ON.

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EXU-SI
(for security functions)
P/N: W8-861

Pg. 11
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HA9 Manual V. 2.0

1.0 GENERAL INFORMATION
1.10 Extension Unit EXU-SA Functions (Optional)
Presence signal approach, door mounted
The presence impulse is active during fully open and closing. The sensor is mounted to the approach side of the door.
Once the door is closed, the sensor is ignored and will not be active until the next impulse is received.
When installed as a pair of doors, the presence impulse signal will re-open both doors.
The sensor is not active in program mode OFF, manually opened door (Power Failure
Mode), Kill Mode.
Presence detection swing path, door mounted
When a sensor that is mounted on the swing side of a door detects an object, it will send a command to the control unit to
stall the door. If the control unit has received a short signal from the sensor and there is still hold open time left on the
control unit, the door will continue on its way open if the object has cleared. The inhibit/blanking potentiometer can be
Adjusted so that the sensor will avoid detecting a wall or object near the full open position. Presence detection has a higher
priority than presence signal.
When installed as a pair of doors the presence detection signal will stop both doors, except
for double egress doors. The behavior for double egress doors can be changed. The sensor
is not active in program mode OFF, manually opened door.
Monitored safety sensors
Both presence impulse and presence detection can be monitored. If a sensor
becomes defective, the operator will not accept any impulses and will then work as a
manual door closer.
Open door indication
A relay output is used to indicate an opening cycle or a specific position of the door.
The indication position is set by adjusting the inhibit/blanking potentiometer.
Error indication
A potential free contact COM/NO/NC for external error indication.

EXU-SA
(for safety functions)
P/N: W8-860

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Pg. 12
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HA9 Manual V. 2.0

1.0 GENERAL INFORMATION
1.11 Before Installation
• All wiring must conform to standard wiring practice in accordance with national and local wiring codes.
• An incorrectly installed or improperly adjusted door operator can cause property damage or personal injury.
These instructions should be followed to avoid the possibility of misapplication or maladjustment.

• All dimensions are given in inches (millimeters), unless otherwise noted.
Door/Frame Preparation
• Before installation, verify doorframe is properly reinforced and is well anchored in the wall.
• Concealed electrical conduit and concealed switch or sensor wires should be pulled to the frame before proceeding.
Suggested Fasteners for Frame
• #14 x 2-3/4" (70mm) long sheet metal screws.
Suggested Fasteners for Door

• #12, #14, Wood screws, Sheet Metal screws, Self-tapping screws of varying lengths depending on applications.
The fastener components listed above are merely suggestions. A technician should use their best
discretion to determine what components they will need to complete the job.
Do Not use Drywall Screws or Hollow Wall Anchors to mount the backer plate. The header
must be strong enough to support 200lbs.

Shipping inspection
Verify that the order was shipped complete and correct, including model number, door handing, color, and header width.

• If any of the above items are not correct, do not attempt to install until all conditions are correct
• Report any incorrect items to the general contractor immediately.
NO CLAIMS FOR SHORTAGES WILL BE ALLOWED UNLESS
REPORTED WITHIN 24 HOURS OF RECEIPT OF SHIPMENT.

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Pg. 13
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HA9 Manual V. 2.0

1.0 GENERAL INFORMATION
Door/ General Tips/ Safety concerns
• If there are sharp edges after drilling the cable outlets, chamfer the edges to avoid damage to the cables.
• For enhanced security and vandalism protection, always mount the operator access in the interior of a
building whenever possible.
• Make sure the ambient temperature is in the range specified in section Technical specification.
• Make sure that the power is off before installing.
• Make sure that the door leaf and the wall are properly reinforced at the installation points.
• Unpack the operator and make sure that all parts are delivered in accordance with the packing note and that
the operator is in good mechanical condition.
• Ensure proper material is being used for the door leaves and that there are no sharp edges. Projecting parts shall
not create any potential hazards. If glass is used bare glass edges shall not come in contact with other glass.
Toughened or laminated glass are suitable glasses.
• Ensure that entrapment between the driven part and the surrounding fixed parts due to the opening
movement of the driven part is avoided. The following distances are considered sufficient to avoid
entrapments for the parts of the body identified;
• For fingers, a distance greater than 1” (25mm) or less than 5/16” (8mm).
• For heads, a distance greater than 8” (200mm).
• For feet, a distance greater than 2” (50mm).
• For the whole body, a distance greater than 20” (500mm).
• Danger points shall be safe guarded up to a height of 8’ (2.5 m) from the floor level.
• The operator shall not be used with a door set incorporating a wicket door.

Entrematic Canada Inc.
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Pg. 14
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HA9 Manual V. 2.0

1.0 GENERAL INFORMATION
1.12 Consideration of Surroundings
Floor Space Requirements for Wheel Chair Maneuvering - Americans with Disabilities Act (ADA)
The owner may request the activation device location; however, the press switch must be in view of the door and not directly
on the door or frame. Please refer to ANSI 117.1 Safety Code for further guidelines on switch requirements.

Activation switches shall be at minimum height of
36" (914.4mm) and maximum height of 48"
(1219mm) from finished floors or as specified by
a local Authority Having Jurisdiction.

Position# 1
Minimum 2' (610mm)
From door latch
Position# 2
Minimum 5' (3048mm)
from door face

Individual who uses wheelchair needs a minimum
of 48” clearance to the door swing for doors in
sequence application.

External and Internal Factors
Door Condition
Reveal

Wind
Power/Control Wires

Door must move easily open and close (latch) without excessive force; weather stripping and
Threshold must not interfere with door movement.
For out swing (Push) doors, the reveal must be within the range of 0" to 14" (356mm). For in
swing (Pull) doors, 0" to 2 ⅜” (60mm) for special reveals is allowed - for all others consult
factory.
When installing on a door in a strong wind condition area, special adjustments should be made
to the doorstop position and controller adjustments.
Check that the electrical feed, all conduits, and electrical junction boxes (for push plates or
other activation devices, if required) are correctly located in accordance with final approved
shop drawings and within the guidelines of the enforced local electrical codes.

Required Tools for Installation:

•
•
•
•
•
•
•

Torx, T10
Allen Wrench Set
Power Drill and Drill Bits
Level
Center Punch
Tape Measure
Wire Stripper

•
•
•
•
•
•

Nut Driver, 5mm
Screwdrivers: Flat, Philip, 5/16" Hex. Nut
Additional Fasteners Depending Surface
Shims
Silicone Sealant
Hand Saw/ Power Saw

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Pg. 15
1019956
HA9 Manual V. 2.0

1.0 GENERAL INFORMATION
1.13 Operater Type and Handing
The system is either a Push or Pull type configured for left or right door handing. Door handing is determined by standing
with your back to the hinges. The side to which the door normally opens (right or left) is the handing of the door. The
diagram below shows a right-handed door.

Push

Pull

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Pg. 16
1019956
HA9 Manual V. 2.0

2.0 OPERATOR INSTALLATION
2.1 Pre-Mounting Header Box Instructions
Disassemble parts for installation
Remove the cover from the assembly by gently prying with a screwdriver. Once the snaps are clear, pull the cover outwards
with minimal effort. Carefully set the cover in a location where it will not be damaged.

Mark spindle center on the bottom edge of header and remove the motor/gearbox from the back plate by loosening 4
motor/gearbox nuts.
The spindle center must be marked prior to removing the motor/gearbox to locate back plate to door
frame and reinstallation.

3
2

1 (captured in unit)

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Pg. 17
1019956
HA9 Manual V. 2.0

2.0 OPERATOR INSTALLATION
2.2 Push Header Installation
The Header Box on push installations is mounted flush to the bottom of the door frame. It may require solid backing
material to compensate for the thickness of the door frame.
Holes can be made anywhere in header to secure. All holes MUST be drilled into substantial
support (studs, blocks, framing, etc.). This diagram may not reflect your installation.
Do Not use Drywall Screws or Hollow Wall Anchors to mount the back plate / header.

Backing Material

5/64" – 43/64" (2-17mm)

Flush

Before fastening header box to the door frame, dry fit header by positioning the backer plate flush to the bottom of the
door jamb and the previously marked spindle center line is 8¼“ (210mm) from the door hinge/pivot.
1. Mark locations to drill frame to match the predrilled access holes for high and low voltage wires and mounting holes. If
the holes are not at a convenient location, you can drill the backer plate to suit.
2. Anchor the back plate to the wall with minimum of six (6) - #14 x 1" Pan Quad Type A screws (provided). You may
need to provide other screws if your installation requires it. The locations of the screws on the header are application
dependent but (2) of the screws must fasten the back plate directly to the door’s vertical jambs on the hinge or pivot
side.
3. Add additional screws to fasten the header back plate to the door frame approximately 12" to 16" (305mm to
406mm) apart. The header must be strong enough to support 200 lbs. (90kg).
For most applications, the header is equal to door opening plus 3" (76mm). This allows for a 1½"
(38mm) space on either side of the Header Box. However, it MUST be installed 1½" (38mm) from hinge
side for all Push installations, regardless if header is sized appropriately to anchor the header box
properly to the frame.

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Pg. 18
1019956
HA9 Manual V. 2.0

2.0 OPERATOR INSTALLATION

Push Header Backer Plate Positioning
Door Opening Width + 3” (76mm)
Predrilled Mounting Holes (4)
Predrilled Electrical Holes (2)
Motor/Gearbox Mounts

Hinge
Side

Strike
Side
Spindle Center

1½” (38mm)
8¼” (210mm)

Hinge Center

4. Complete high voltage and control board connections (see section 2.5).
5. Reinstall motor/gearbox (see section 2.6).
6. Install arm (see section 3.1).

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Pg. 19
1019956
HA9 Manual V. 2.0

2.0 OPERATOR INSTALLATION
2.3 Pull Header Installation
The Header Box on pull installations is mounted 1 ⅛” (28.57mm) above the bottom of the door frame. It may require solid
backing material to compensate for the thickness of the door frame.
Holes can be made anywhere in header to secure. All holes MUST be drilled into substantial
support (studs, blocks, framing, etc.). This diagram may not reflect your installation.
Do Not use Drywall Screws or Hollow Wall Anchors to mount the back plate / header.
Backing Material

1 ⅛” (28.57mm)

1. Before fastening header box to the door frame, dry fit header by positioning the backer plate flush to the bottom of
the door jamb and the previously marked spindle center line is 8¼“ (210mm) from the door hinge/pivot.
2. Mark locations to drill frame to match the predrilled access holes for high and low voltage wires and mounting
holes. If the holes are not at a convenient location, you can drill the backer plate to suit.
3. Anchor the back plate to the wall with minimum of six (6) - #14 x 1" Pan Quad Type A screws (provided). You may
need to provide other screws if your installation requires it. The locations of the screws on the header are
application dependent but (2) of the screws must fasten the back plate directly to the door’s vertical jambs on the
hinge side.

4. Add additional screws to fasten the header back plate to the door frame approximately 12" to 16" (305mm
to 406mm) apart. The header must be strong enough to support 200 lbs. (90kg).
For most applications, the header is equal to door opening plus 3" (76mm). This allows for a 1½"
(38mm) space on either side of the Header Box. However, it MUST be installed 1½" (38mm) from hinge
side for all Push installations, regardless if header is sized appropriately to anchor the header box
properly to the frame.

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Pg. 20
1019956
HA9 Manual V. 2.0

2.0 OPERATOR INSTALLATION

Pull Header Backer Plate Positioning
Door Opening Width + 3” (76mm)
Predrilled Mounting Holes (4)
Predrilled Electrical Holes (2)
Motor/Gearbox Mounts

1 ⅜”
(35mm)

Hinge
Side

Strike
Side

Spindle Center

1½” (38mm)
8¼“ (210mm)
Hinge Center
5. Complete high voltage and control board connections (see section 2.5).
6. Change configuration from push to pull (see section 2.6).
7. Reinstall motor/gearbox (see section 2.7).
8. Install arm (see section 3.1).

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Pg. 21
1019956
HA9 Manual V. 2.0

2.0 OPERATOR INSTALLATION
2.4 Double Egress Header
Double Egress Operators have a PULL type and PUSH type operator in the same housing, the header must be mounted
using the same process as the single Pull type locating 1 ⅛” (29mm) above the door frame and the spindle center 8¼“
(210mm) from the door hinge/pivot. For PUSH type operator, arm clearance issues may arise. To ensure the arm clears
any existing doorstops, use Option 2 Alternate Configuration to mount the arm as shown in the diagram below.
Note: For this configuration the spindle extension W8-865 is available and comes with 5 ¼" (133.35mm) long bolt.
See Section 3.1 to change the Push arm configuration to Option 2.

Horizontal Section

8¼“
(210mm)

8¼“
(210mm)
Door Opening Width + 3” (76mm)

Vertical Section

1 ⅛” (28.57mm)

1 ⅜” (35mm)

Option 2

0-2 ⅜” (0-60mm) Reveal

Push

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Pull

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Pg. 22
1019956
HA9 Manual V. 2.0

2.0 OPERATOR INSTALLATION
2.5 Electrical Connection
The incoming mains, which is a single phase 50/60 Hz AC voltage between 100 V -10% and 240 V+10% fuse 10 AT, is
connected in the mains connection unit.
1. Remove the protective lid (2).
2. Connect the incoming mains power (4) through the strain relief (3) to the connection block (1) as shown in the
illustration below.
3. Put the protective lid (2) back in place.
Installer must properly ground door package! Improper grounding can lead to risk of personal
injury.

Mains connection block

Protective lid

Strain relief

Incoming mains power

Mains connection

HA9 control board

The mains connection (5) must remain
isolated until the wiring is completed. Then
connect to the HA9 Control board (6).

The control board settings have been pre-set prior to shipment. It will be necessary for the door operator to be functional
while adjustments and settings are made. Power up the unit, push an activating device and check to make sure that the
spline pinion drive rotates in the correct direction. Keep all wires away from moving parts and sharp edges that may cut into
the outer casing of the wires.
THE GROUND WIRE FOR THE INCOMING HIGH VOLTAGE POWER AND THE SYSTEM GROUND WIRE
CANNOT SHARE THE SAME GROUNDING STUD. GROUND THE INCOMING HIGH VOLTAGE
ACCORDINGLY.

• Installation of any extra wiring for controls or accessories into the header unit shall be secured and away
From any moving parts.

• If the motor is not plugged into the circuit board, there is no resistance against the spring when manually
opening the door. The door or arm will close very quickly if opened.

• If an electrical access hole is added or knocked-out of the end plates, code approved electrical transfers
must be used. Hole cannot be knocked out and unfilled.

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Pg. 23
1019956
HA9 Manual V. 2.0

2.0 OPERATOR INSTALLATION
2.6 Change Unit Configuration
Note:
Shaft Adaptor can be removed and the
motor/gearbox rotated 180 degrees
(flipped) for switching from Push to Pull
Requirements.

Socket Head Cap Screw
5/16-18 x 3 ½”L

Shaft Adaptor W8-805

SS Washer
¼”ID x 1 ¼ ” OD

SS Button Head Hex Drive
#10-32 x 3/8”L

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1019956
HA9 Manual V. 2.0

2.0 OPERATOR INSTALLATION
Place arm on unit at center line of unit. Then rotate the arm -5° (while holding the unit) so you can
remove the two screws that hold the Lock Kick / Stop Block Assembly. The Arm is under spring load
so do not release. After removing Lock Kick / Stop Block Assembly allow the arm to gently rotate to
remove the spring load.

-5°

Reinstall the Lock Kick / Stop Block Assembly in the alternate location (180° from its original position).

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1019956
HA9 Manual V. 2.0

2.0 OPERATOR INSTALLATION
Rotate arm 180° (while holding the unit) so you can reload the spring tension and reposition stop arm.

While holding the arm in position, gently lift the lock kick cam and the door stop arm, rotate the door
stop arm so it is against the stop block and press it down so it locks into the splines. When you
release your grip on the arm the stop block should keep it from rotating. Now position the lock kick
cam so it locks into the splines.

Arm not
shown for
clarity.

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Pg. 26
1019956
HA9 Manual V. 2.0

2.0 OPERATOR INSTALLATION
2.7 Motor/Gearbox Reinstallation
1. Place motor/gearbox back on mounting studs. Verify power wire length allows for flat, unbound and not stretched when
reinstalling motor/gearbox (as shown in diagram below).
Power Wire

2. Position motor/gearbox so that the spindle is in line with the previously marked spindle center location. Tighten
motor/gearbox nuts starting with the top center nut first then the rest in a clockwise pattern.
Verify that the spindle center is 8¼” (210mm) from the door hinge/pivot.
Top Center Nut

Hinge
Side

Strike
Side

8¼” (210mm)
Hinge Center
3. Reconnect motor/gearbox control wires.

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Pg. 27
1019956
HA9 Manual V. 2.0

3.0 ARM INSTALLATION
3.1 Push Arm Components & Configurations
The main arm components will consist of the Main Handle, Sleeve, Adjustable Rod (cut to length), and Door Shoe,
As shown below.

There are two (2) configurations available depends on situation and/or applications
Option 1- Standard Configuration
This is the standard configuration for the push arm, the Sleeve and Rod are above the Main Handle. Use this configuration
when there is no issue with clearance between the Rod/Door Shoe and top jamb of the door frame. The Rod and Sleeve
are flexible at the ends where they are bolted (semi-ball joint) which will provide additional flexibility during install.

5in [ 128mm ]

2 7/8in [ 73mm ]
2.6in [ 66mm ]

WARNING!
Please ensure Shoe Bolts at these joints are tightened after installation of arm is complete.

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1019956
HA9 Manual V. 2.0

3.0 ARM INSTALLATION
Option 2 - Alternate Configuration
For this option, Sleeve and Rod are below the Main Handle. Use this configuration when the clearance between the Rod/
Door Shoe and the top jamb (or any other obstruction in the swing path) prevents Option 1 from being properly installed.
With this option, an approximate 1 inch in vertical space is gained. This configuration also uses on Double Egress
Headers, where there is a pull arm and a push arm installed. The Rod and Sleeve are flexible at the ends where they are
bolted (semi-ball joint) which will provide additional flexibility during install.
Note that the Rod is above the door shoe when installed, so that if the bolt ever loosens it will not fall
down via gravity. Should the door rail you are attaching to have a thinner horizontal top rail, the door
shoe can be reversed to be above the rod end if space permits.
Used when clearance is an issue, an extra inch or more is added for installation.

FLEXIBLE PUSH
ROD JOINT

4in 104mm

5in 128mm

OPTION 2 PROVIDES AN
EXTRA INCH OR SO FOR
INSTALLATIONS WHERE
CLEARANCE IS AN ISSUE

3 7/8in

98mm

GUIDELINE DIMENSION

2.6in
SLEEVE AND ROD
BELOW MAIN HANDLE

66mm

FLUSH
(BOTTOM OF HEADER
AND DOOR JAMB)

FLEXIBLE PUSH ROD JOINT

WARNING!
Please ensure Shoe Bolts at these joints are tightened after installation of arm is complete.

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Pg. 29
1019956
HA9 Manual V. 2.0

3.0 ARM INSTALLATION
3.2 Push Arm Installation
hinge/pivot

STEP 1
Keep the door in close position,
Install Door Shoe 9 ⅜” (238mm) to first hole from
hinge/pivot side, the second hole 2 ½” (64mm) from the
first. For push arm configuration option 1 both the holes
are located at 2 ⅞” (73mm) from the bottom of header
and 3 ⅞” (98mm) for option 2.
Open door manually and insert rod fully into
sleeve. Tighten set screw. Fit Main Handle and
Sleeve on drive shaft (spindle) at 80 degrees to the
door latch.

hinge/pivot

STEP 2
Line up Rod with Sleeve and mark 1” (25mm) past 2nd
set screw and cut
Remove Main Handle from drive shaft (spindle),
and insert Rod fully into Sleeve. Tighten set screws.

90º

WARNING!
Please ensure Shoe Bolts at these joints are tightened after installation of arm is complete.

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1019956
HA9 Manual V. 2.0

3.0 ARM INSTALLATION
3.3 Pull Arm for Pull Application
Pull Arm is used as Pull arm, allowing flexibility
to mount the HA9 in either handing configuration.

HEADER ON PULL SIDE

1 ⅛” (28.57mm)

Reveal Spacer used for reveals greater than 0
Door

Reveal 0 - 2 ⅜” (60mm)

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1019956
HA9 Manual V. 2.0

3.0 ARM INSTALLATION
STEP 1 - Mark minimum position

• Close the door fully and fit the pull arm to the drive shaft (spindle), so that the arm is parallel with the door and the roller
•

is contacting the door.
In this closed position, mark the spot at the roller edge (directly beside the roller on the strike side of the door).

Hinge
Side

Spindle

Strike
Side

Mark on door
strike side edge of roller
(Closed position)

Pull Arm
Minimum position mark

Door
STEP 2 - Mark maximum position

• Fit the pull arm to the drive shaft (spindle) at full open position (switch to Hold Open (II)), but do not tighten the
#1/4"-20 x 7/8" socket cap screw all the way. This is to allow the arm some freedom/flexibility. The pull arm must
be positioned such that it is just in front of the door as shown.

• Mark the spot at the roller edge (directly beside the roller on the hinge side of the door) in the open position.
Arm/roller oriented
outside door

Mark on door, beside the
roller on the hinge side (full
open/maximum position)

Do not tighten socket cap
screw on pull arm

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1019956
HA9 Manual V. 2.0

3.0 ARM INSTALLATION
STEP 3 - Determine pull track position

• These two marks (minimum and maximum) illustrate the travel of the roller during the door swing, and thus must be
within the pull track after mounting. For reference, a pull (with door opening 90 degrees), these two marks
approximately 2 ½” (64mm) apart. For door openings larger than 90 degrees, this distance will be larger.

Pull Arm

Marks on door
(minimum position)
Minimum. position mark
Maximum
position mark

2 ½” (64mm)
approximate distance between marks
(for a 90 open swing door)
STEP 4 - Fitting Pull Track

• Remove the two ends caps and fit the extended pull track to cover the 1st and 2nd mark.
• Fix to the door, using fasteners best suited for your door type. You may center the roller track in the door for visual
aesthetics if the door width allows, but ensure the track covers the open and close marks for correct operation.
For positive reveal installations the positive reveal spacer must be used. For reveals greater than
0 up to 1 9/16” (40mm) mount spacer on the 2 ⅜” (60mm) side and on the 1 9/16” (40mm) side for
reveals greater than 1 9/16” (40mm) up to 2 ⅜” (60mm). Spacer fastener holes to be drilled on site
and longer track fasteners required.

• Re-attach the two end caps to hide the screws.

minimum
position
mark

maximum
position
mark

Reveal spacer mounted on
1 9/16” (40mm) side

Reveal spacer mounted on
2 ⅜” (60mm) side

Roller track must
cover these marks
Screw track into door &
reattach end caps

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Pg. 33
1019956
HA9 Manual V. 2.0

3.0 ARM INSTALLATION
STEP 5 - Attaching Pull Arm

• Attach the roller shaft to the arm as shown, making sure the set screw is tightened into the groove on the roller shaft.
This will ensure that the arm and shaft do not dislocate during operation. For optimal performance, the roller should be
in-between the track limits as indicated.

• Tighten the ¼"-20 x 7/8"L socket cap screw for the male and female splines to grip correctly.

Make sure Pull Track is installed level with the header. This is to ensure the roller stays
inside the track during opening and closing, prolonging the life of the roller.

TRACK
UPPER LIMIT

TRACK
LOWER LIMIT

ROLLER
CENTERED
BETWEEN LIMITS
AS SHOWN

ROLLER TRACK
CROSS SECTION

TIGHTEN SOCKET CAP
SCREW INTO ARM

SET SCREW
DETAIL

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POINTED TIP SET
SCREW MUST BE
TIGHTENED INTO
SHAFT GROOVE

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Pg. 34
1019956
HA9 Manual V. 2.0

4.0 CONTROL UNITS
4.1 HA9 Control
1 The HA9 can be equipped with the standard extension unit EXU-SI and/or the optional EXU-SA, depending on the
functions required. See page 11 or 12
2 Arm system selection.
3 Factory set arm configuration is PUSH, if PULL is required:
• Switch power OFF
• Select arm configuration
• Switch power ON

Lock Kick (comes with jumper wire installed)

GND (-) 0 VDC Ground

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1019956
HA9 Manual V. 2.0

4.0 CONTROL UNITS
4.2 Extension units EXU-SI / EXU-SA
Installation
To extend the functions, install the extension units to the control unit HA9.
The extension units can be mounted on top of the
control unit HA9, separately or combined.

HA9

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1019956
HA9 Manual V. 2.0

4.0 CONTROL UNITS
4.3 Extension unit EXU-SI (Standard)
Functions
This extension unit has inputs for electro-mechanical lock, program selector, KILL function, OPEN/CLOSE, KEY
opening and outer impulse.

Unlocked Signal from lock
KILL reset (see jumper below
KILL impulse
KEY impulse (5 S)
OPEN / CLOSE impulse (latching relay)
Outer impulse

Lock only functions when Program Selector is in OFF or EXIT.

Independent of switch position (ON /OFF), the “latch check” complies with the ANSI A156.19 requirements. Position
OFF: Smooth closing, to be used on doors without lock. Position ON: More powerful closing, to be used on doors with
lock, to overcome binding in the locking device.

After changing any system selection a new LEARN must be carried out.
With selection “Locked without power” is the lock energized from 0 to 10 degrees at opening.
If a program selector is not used, a jumper is required from position 3 to position 11.

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1019956
HA9 Manual V. 2.0

4.0 CONTROL UNITS
4.4 Extension unit EXU-SA (Optional)
Functions
This extension unit has inputs for door mounted sensors, which can give presence impulse on approach side and/or
presence detection on swing path side. Relay output for error indication, KILL output, Lock output or door indication is
also integrated. When the jumper for the relay is set to ‘Open door indication’, its activation will follow the Blanking LED.

QTST = Sensor monitoring
PDET = Presence detection (NC)/DMPS.SS 1)
PIMP = Presence impulse (NC)/DMPS.NS 1)
1) If not used strap to “Ground”.
2) Remove strapping from terminals 2 and/or 3.

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HA9 Manual V. 2.0

5.0 OPERATOR TUNING
5.1 Back Check and Latch Adjustment (door stop)
Note: If you are using the stop cam, it is strictly for set-up and interior applications only. For exterior
applications, do not use as a physical stop.
STEP 1
Close the door

Impulses are not accepted if SPTE is more than 0°.
STEP 2
Turn the potentiometer SPTE to 0° (if not already on 0°)

STEP 3
Switch on the mains power (the operator will find its closed position)
STEP 4
Open the door to required open position, plus approx. 5/8" (15 mm), by turning the potentiometer
SPTE on the HA9, clockwise.

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HA9 Manual V. 2.0

5.0 OPERATOR TUNING
STEP 5
Lift the lock kick cam and the door stop arm up, mount the stop arm on the splines, as close as possible to the stop block 1).
Fine-adjust if necessary with the screw on the stop block 2).

STEP 6
Close the door by turning the potentiometer SPTE to 0° and let the door close.

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HA9 Manual V. 2.0

5.0 OPERATOR TUNING
5.2 Micro Switch (Optional)
Control the lock kick by turning the lock kick cam (2) when power is off. This lock kick gives a lock kick at power
failure for the last 3-10 degrees of closing to make sure that the door will fully close and latch.

2
1 Micro switch
2 Lock kick cam
3 Stop block
4 Fine-adjustment screw
5 Door stop arm

4
3

This lock kick cam MUST be set-up correctly to ensure safe operation!

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HA9 Manual V. 2.0

5.0 OPERATOR TUNING
5.3 Sync cable for double doors (synchronizing of 2 operators)
1. Connect a cable between Primary HA9 and Secondary HA9.

SECONDARY

PRIMARY
PRIMAR
Y

SECO
NDAR
Y

Red

Black

The connection/marking of the sync cable determines which of the operators is the
PRIMARY and SECONDARY.
For a Rebated door the Primary door must open before the Secondary door and the Secondary
door must close before the Primary door
2. Cut the jumper for double doors per the following table
Function

Door design

Opening

Closing

Cut the jumper with color

Synchronous

PRIMARY
side
No cutting

Synchronous

Asynchronous

Yes

Cut black

No cutting

Asynchronous

Yes

No cutting

Cut red

—

Cut black

Cut red

Double egress
Rebated

Rebated Jamming

Jamming

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SECONDARY
side
No cutting

No jamming

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Pg. 42
1019956
HA9 Manual V. 2.0

5.0 OPERATOR TUNING
Settings for double doors
Settings on the

Function

PRIMARY

SECON
DARY

Common
Program selection

Opening time

Closing time

Hold open time

Close / Continue to open when the door is obstructed

PAG On/Off

Level of Power assist

(X)*

Extended closing force

(X)*

OPD Impulse or Mat Logic Impulse

Selection of operating mode during operation on battery
power

Individual
Lock/Unlock signal voltage

Locked without/with power

Lock release Enable/Disable

Open Delay Time

Lock kick Enable/Disable

* For “Double egress doors” these functions must be set separately for PRIMARY
and
SECONDARY as the arm systems as well as the air pressure may be
different.
Locks on the PRIMARY and SECONDARY doors must be connected to the control unit (HA9) on
the corresponding operator.
Inner and outer impulses can be connected to either PRIMARY or SECONDARY HA9 or both.
The OPD is to be connected to the PRIMARY HA9 except for “Double egress”, where each
OPD must be connected to corresponding HA9.
Door leaf mounted sensors must always be connected to corresponding HA9.

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1019956
HA9 Manual V. 2.0

5.0 OPERATOR TUNING
5.4 Auto-learn – automatically sets back and latch check

(recommended)
This learning is performed by pushing the Learn button (LRN).

Back-check

Latch-check

10°/1 s

10°
1.5 s

• Before the learning procedure starts, make sure that the door has been properly closed i.e., not by force.
• If any of the parameters "Spring pre-tension", "Closing torque" (CLTQ) and "Lock release"
DIP-switch No. 3 on EXU-SI) are changed after performing a learn, a new learn

must be carried out.
• Learn can be carried out with activation units and locks connected.
• The back-check will be automatically adjusted to 10° and 1 second before open position. The latch-check
will be automatically adjusted to 10° and 1.5 seconds before closed position.

5.5 One push / two pushes on the Learn button (LRN)
Remain clear of swing path of door, as door may close rapidly.
The door has no safety during auto-learn cycle.
One push (delayed opening)
Push the button once. The door will open after 2 seconds and adjust the back-check and latch-check automatically.
Two pushes (direct opening)
Push the button twice. As above, but the door starts to move directly.

LRN

HA9

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1019956
HA9 Manual V. 2.0

5.0 OPERATOR TUNING
5.6 LRN Learn button for Double doors
For double doors, the Primary door must be learned first and thereafter the Secondary door. When the Secondary door is
learned,
the Primary door will open up to fully open position during the learning phase of the Secondary door.
The doors can also be learned separately before connecting the sync cable. In case of astragal doors and separate
learning, the Primary door must be held open before the Secondary door learn is carried out.

5.7 Learn with advanced setting of “back- and latch-check”
See the prerequisites for performing a "learn" under the heading "Auto-learn - automatically sets back and latch check.
(recommended)" on section 4.2
1 Push the button once or twice as for auto-setting.
2 Stop the door at required back-check.
3 The door reverts towards closed position.
4 Remove the stop.
5 Stop the door at required latch-check.
6 The door reverts to learn the fully open position.
7 Remove the stop.
8 The door reverts to closed position.

5.8 Revert to default values for “back- and latch-check”
See the prerequisites for performing a "learn" under the heading "Auto-learn - automatically sets back and latch check.
(recommended)" on section 5.4
1 Disconnect the mains contact.
2 Press the "Learn button" and keep it depressed.
3 Connect the mains contact.
4 Watch the "Error LED" lighted for 3 seconds.
5 Release the "Learn button" after 3 seconds (LED is out).
6 The "Back check", "Latch check" and "Open position" have now reverted to default values.
7 Disconnect the mains contact.
8 Next time the mains is connected, the operator will use the default values.

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1019956
HA9 Manual V. 2.0

5.0 OPERATOR TUNING
5.9 General adjustment
1 Set the hold open time with the potentiometer on the control unit.
2 Adjust the opening speed (OPSP) to comply with ANSI A156.19. Turning clockwise increases the speed.
3 Adjust the closing speed (CLSP) to comply with ANSI A156.19. Turning counterclockwise decreases the speed
4 Connect the required activation units.
5 Check that the installation complies with AHJ (Authority Having Jurisdiction).

5.10 Reducing / Increasing the “Spring pre-tension” (SPTE)
The spring pre-tension is factory set to 210° and is normally not necessary to adjust. If adjustment has to be carried out
see below.
1
2
3
4

Loosen the door stop arm. Remove if fitted on the topside, slide down if fitted on the bottom.
Turn the potentiometer for spring pre-tension (SPTE) clockwise until the door opens to 45°.
Loosen the drive arm fixing screw.
Moving the door towards open position, reduces the tension, or,
moving the door towards closed position, increases the tension.

5
6
7
8
9
10
11

Tighten the drive arm.
Turn the potentiometer SPTE to 0°.
Open the door to required open position, plus approx. 5/8" [15 mm], by turning the potentiometer SPTE clockwise.
Mount the door stop arm as close as possible to the open door stop block, fine adjust with the screw if necessary.
Turn the potentiometer SPTE to 0°.
Push the learn button.
Let the door do the learn cycle without touching it.
Max. allowable spring pre-tension is 210°. Over-tension
may damage the spring or overheat the motor.

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Pg. 46
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HA9 Manual V. 2.0

6.0 ACTIVATION UNITS & ACCESSORIES
6.1 Connection of Activation Units and Accessories

Note:
If Activation Sensor is used the
door will not comply with
ANSI/BHMA A156.19.

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Pg. 47
1019956
HA9 Manual V. 2.0

6.0 ACTIVATION UNITS & ACCESSORIES
6.2 Adjusting parameters
1
2
3
4
5
6

Disconnect batteries if any.
Disconnect the mains contact.
Press the "Learn button (LRN)" and keep it depressed.
Connect the mains contact.
Watch the "Error LED" flash 2 times for 3 seconds.
Release the "Learn Button" after the 3 seconds (LED is out). The "Error LED" flashes a number of short flashes
that corresponds to the parameter group number (see table). After a short pause the LED will repeat the group
number, and so on.

Pushing the "Learn button" once, increases the parameter group number. When the highest parameter group number
is reached it will start with number 1 (default) again.
8 Push the button until you get the requested parameter group.
9 Disconnect the mains contact.
10 Next time the mains is connected, the operator will use the new group of parameters.
Parameter/
Group

1
(default)

OPEN/CLOSE
HOLD OPEN
TIME

15 minutes

Infinite

15 minutes

BATTERY mode

Power Save Power Save Convenience

4
15 minutes

15 minutes

Power Save Power Save

15 minutes

Power Save

8
15 minutes

15 minutes

Power Save Power Save

Power Save

Convenience

(FUTURE USE)
KILL mode

Locked
during KILL

Locked during Lock follows Locked during Locked
KILL
program se- KILL
during KILL
lector during
KILL

Locked
during KILL

Lock follows
Locked during
program
KILL
selector during
KILL

OBSTRUCTION
mode 1)

Door closer

Reverses
when
obstructed

Door closer

Reverses
when
obstructed

DOUBLE
EGRESS
mode

Separate
presence
detection

Common
presence
detection

Separate
presence
detection

LOCK RETRY

Off

OPEN/CLOSE
impulse

In AUTO
mode

In OFF, EXIT In AUTO
and AUTO
mode
mode

In AUTO
mode

KILL Impulse
Configuration

Normally
Open

Normally
Closed

If set to "Reverses when obstructed", the operator re-opens when obstructed, similar to a presence impulse.
As default the operator tries to close two times extra in automatic operation, Off or Exit mode and one time in
manual operation, Off or Exit mode if there is a problem with binding striking plates. This function can be
switched off (see "Lock retry" above).
When changing group of parameters, normally only the Primary control must be
configured in a double door application. When changing from or to group seven, both
PRIMARY and SECONDARY must be configured.

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HA9 Manual V. 2.0

7.0 ADVANCED SETTINGS
7.1 Overhead Presence Detection (OPD) Monitoring
1
2
3
4
5
6

Disconnect the mains.
Press the LEARN BUTTON (LRN) and keep it depressed.
Connect the mains.
Watch the ERROR LED, flash 4 times for 3 seconds each.
Release the LEARN BUTTON after 4 flashes (LED is out).
Identify the current monitoring
The ERROR LED flashes an amount of short flashes that correspond to the status number after a short pause the
LED will repeat the status number and so on.
7 Changing the status
8 If you push the LEARN BUTTON once, the status number will increase. When you have reached the highest status
number it will start at number one again.
• Push the button until you get the requested monitoring status, 1 = OFF (default), 2 = ON
• Disconnect the mains
Next time you connect the mains the operator will use the new status setting.
9 Recommended settings for sensor SP34-M
Sensor dip switch settings Dip 1 = ON
Dip 2-8 = OFF
Interface dip switch settings Dip 1, 4 and 7 = OFF
Dip 2, 3, 5, 6 and 8 = ON

Sensor

Interface

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HA9 Manual V. 2.0

7.0 ADVANCED SETTINGS
7.2 Lock Kick
1
2
3
4
5
6

Disconnect the mains.
Press the LEARN BUTTON (LRN) and keep it depressed.
Connect the mains.
Watch the ERROR LED, flash 5 times for 3 seconds each.
Release the LEARN BUTTON after 5 flashes (LED is out).
Identify the lock kick status
The ERROR LED flashes an amount of short flashes that correspond to the status number after a short pause the
LED will repeat the status number and so on.
7 Changing the status
8 If you push the LEARN BUTTON once, the status number will increase. When you have reached the highest status
number it will start at number one again.
• Push the button until you get the requested lock kick status, 1 = Basic (default), 2 = Enhanced
• Disconnect the mains
Next time you connect the mains the operator will use the new status setting.

7.3 Lock Unlock
1
2
3
4
5
6

Disconnect the mains.
Press the LEARN BUTTON (LRN) and keep it depressed.
Connect the mains.
Watch the ERROR LED, flash 6 times for 3 seconds each.
Release the LEARN BUTTON after 6 flashes (LED is out).
Identify the current lock unlocked status.
The ERROR LED flashes an amount of short flashes that correspond to the status number after a short pause the
LED will repeat the status number and so on.
7 Changing the status.
8 If you push the LEARN BUTTON once, the status number will increase. When you have reached the highest status
number it will start at number one again.
• Push the button until you get the requested status, Lock is unlocked at
1= Lock is unlocked when door is not closed.
2= Lock is unlocked when door is 0-10 degrees from closed position, during opening.
• Disconnect the mains. Next time you connect the mains the operator will use the new status setting.

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HA9 Manual V. 2.0

8.0 INSTALLATION WRAP UP
8.1 Additional Components: Sensor(s) / Knowing Act Devices
Safety Sensors
The control board can accommodate overhead and door mounted safety sensors. To permit safe passage through, the
closing door will reverse (if equipped with door mounted safety sensor) to full open position, if an obstruction is encountered
during the closing phase. If equipped with door monitor sensor, the operator will then resume its standard closing cycle and
repeat when the obstruction remains.

• If equipped, the safety sensor on the closing side of the door will activate while the door is closing. The door will reverse
to open.

• If equipped, the safety sensor on the opening side of the door is activated by another pedestrian while the door is
opening, the door will stall until that pedestrian has left the opening area.

• If the door is equipped with an overhead safety sensor, the door will not open when there is an obstruction or pedestrian
in the swing path.

• If the door is equipped with an overhead presence sensor in the closed position, the door will not open when there is an
obstruction or pedestrian in the swing path.
• Superscans and Door Mounted Sensors can be directly plugged in and used.
Jamb mounted switches
It can be used but are not practical for individuals using a wheelchair because of their range of motion (positioning their
wheelchair to clear the door opening). (See Section 1.5) In a vestibule entrance a switch must be installed in the vestibule
space to prevent entrapment and the doors can be sequenced to ease the traffic flow and limit the time of both doors
being open to outside weather conditions.
Push Plate or Knowing Act Devices
• Test the knowing act device. The door should swing smoothly to the open position and stop without impact. After a time
delay (normally 1s to 5s) the door should close smoothly.
• Repeat on the other side of the opening if the door has two-way operation.
• If there is more than one push plate or Knowing Act Device on each side of the door, each should be tested.

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HA9 Manual V. 2.0

8.0 INSTALLATION WRAP UP
8.2 Header Cover Installation
After all adjustments have been finished, the face cover (Cover Sticker must be covering the top machining) must be
installed to the header box. Align cover over header back plate. Make sure side caps on the cover are aligned with in
caps on header back plate, then push on. The cover will snap in place. Check for gaps all around to make sure cover is
fully seated. To secure cover to back plate, use a #8 x ½” L Phillips-Tapping Screw on both the top and bottom sides of
the cover located ½” (13mm) from the back edge, at center of the unit, see below.

Phillips-Tapping Screw
#8 x ½” L

Bottom View

8.3 Safety Decals
Install all safety, traffic control, and instruction decals to the door as required. This is very important. Failure to do this
leaves the installer LIABLE for any accident that might occur. This must be done!
A summary of the ANSI standard A156.19 requirements for safety decals is as follows:
Each decal shall be mounted on the door at a height of 50 ± 12" (1270 ± 305 mm) from the floor to the center line of
the sign. The sign chosen will depend on the classification of the door operator.
Clean the area well before applying the decal. Remove the upper portion of the backing and roll the decal onto the door in
a slow motion. Check to confirm the decal is straight. Use a fat edged soft spreader to smooth out the decal. Remove the
lower backing from the decal and smooth out any air pockets.
After all adjustments have been finished, the face cover must be installed to the back plate by snapping cover into position.

WARNING!
Before leaving the job site,
• Clean up the work area
• Make sure all bolts are tight
• Clean glass
• Install safety decals

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HA9 Manual V. 2.0

8.0 INSTALLATION WRAP UP
8.4 Safety Sticker Placement Example
The center of the sticker height should located at 50 ± 12" (1270 ± 305 mm), above the finished floor. See
ANSI standard A156.19 requirements for additional safety decal information. The center of the push plate
height should be between 34" [864 mm] and 48" [1219 mm], above the finished floor.

34 in [864mm]-48 in [1,219mm]

50 ± 12" (1270 ± 305 mm)

LOW ENERGY STICKERS
(ON BOTH INGRESS
& EGRESS SIDES)

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HA9 Manual V. 2.0

9.0 TROUBLESHOOTING
9.1 Common Faults
Fault

Possible reasons why

Remedies/Explanations

The door does not open
The motor does not start

Control switch is set to OFF

Change the setting of the control switch

Mains are missing

Check the mains switch

Activation unit does not function

Strap impulse inputs

Presence detection is activated

Check that there are no objects in the detection
zone

KILL activated

Deactivate KILL

Potentiometer SPTE not turned to 0°

Turn SPTE to 0°

Mechanical lock is locked

Unlock the lock

Something jammed beneath the door

Remove object

Electric striking plate is binding

Select lock release

The motor starts

Adjust striking

The door does not close

Arm system has come loose

Turn potentiometer SPTE until the door-stop hits
the stop-block. Put the door in required open
position. Tighten the arm system. Turn SPTE to 0°

Control switch is set to HOLD

Change the setting of the control switch

Presence impulse is activated

Remove objects in the detection zone

Something jammed beneath the door

Remove object

The operator has unToo many adjustments carried out
known spring pretension

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a Turn up the potentiometer SPTE until it is
possible to loosen the door stop
b Remove the door stop and the arm system c
Unplug the mains and let spring close
d Unplug the motor plug
e Mount the drive arm from the arm system and
find the o-pre-tension by moving back and forth
f Loosen the arm
g Connect the motor plug h Connect the mains
i Turn the SPTE pot to 210° and wait until the
spindle stops turning
j Mount the door stop against the closing stop
block
k Turn down SPTE to 0º - operator is now factory
set
l Turn to section 5.1 to adjust open stop position

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9.0 TROUBLESHOOTING
9.2 Error Indication
1

During normal operation the ERROR LED on the control unit is illuminated.

An extinguished LED indicates that there is no mains.

A flashing light on the LED indicates that the operator is out of function (see table below).

An audible warning signal can be achieved by using the accessory board AIU. It is connected to the 24 VDC and
plugged into the EXU-SA relay output terminal.

LED flash frequency

Reason

Remedy

One 0.3 s flash, pause etc.

+ 24 V DC external error or
sensor monitoring error

Check for short circuit or broken monitored sensor

Three 0.3 s flashes, pause etc.

Control unit defective

Replace control unit

Four 0.3 s flashes, pause etc.

Encoder error

Check the encoder cable.
Open and close the door manually and thereafter
check the automatic function. If the operator is still
out of function replace the drive unit.

Five 0.3 s flashes, pause etc.

Locking device defective

Check for e.g. short circuit in the locking device
Replace locking device

EXU-SI board defective

Replace EXU-SI board

Sync cable not connected or
defective (double door only)

Connect the sync cable

Seven 0.3 s flashes, pause etc.

SECONDARY control unit defective
(double door only)

Check the flash frequency on the SECONDARY LED
and take necessary measures in accordance with
this table.

Eight 0.3 s flashes, pause etc.

Motor overheated

Wait for the motor to cool down

Nine 0.3 s flashes, pause etc.

Blocked door and constant impulse Toggle impulse

Six 0.3 s flashes, pause etc.

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Replace the sync cable

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10.0 SERVICE/MAINTENANCE
10.1 Service/Maintenance
Regular inspections shall be made according to national regulations and product documentation by a Ditec Entrematic trained and qualified technician. Regular scheduled maintenance should be in accordance with national requirements and
product documentation. This is especially important when the installation concerns a fire-approved door or a door with an
emergency opening function.
As with all other electro-mechanical products, an automatic door requires regular maintenance and service. It is essential
to know the importance of regularly scheduled maintenance to have a reliable and safe product.
Regular service and adjustments will ensure a safe and proper operation of an automatic door unit.
The “Service Log Book” shall be used together with the “Site Acceptance Test and Risk Assessment” document (PRA0007) provided. Keep both documents available for maintenance and service records.

Entrematic Canada Inc.
Toll Free: 1-877-348-6837
info.ditec.ca@entrematic.com
www.ditecentrematic.ca

Entrematic USA Inc.
Toll Free: 1-866-901-4284
info.ditec.us@entrematic.com
www.ditecentrematic.us

Pg. 56
1019956
HA9 Manual V. 2.0

11.0 MANUFACTURER
11.1 Manufacturer and Shipping Address
Entrematic Canada Inc.
221A Racco Parkway
Vaughan, ON
L4J8X9
Toll Free: 1-877-348-6837
Local: 905-886-8160
Fax: 905-886-7656
Email: info.ditec.ca@entrematic.com

Entrematic USA Inc.
1900 Airport Road
Monroe, NC 28110 USA
Toll Free: 1-866-901-4284
Local: 704-290-0980
Fax: 704-919-5014
Email: info.ditec.us@entrematic.com

Entrematic Technical Service Department
Toll Free: 1-833-921-1337

Series Model: HA9
HA9 Installation Manual Part# 1019956
Code & Standard
The operator complies with the following codes and standards:
• UL STD.325 & ANSI/BHMA STD. A156.19; Fire rated UL STD. 10 (b); UL STD. 10(c); NFPA STD. 252
• CAN/CSA STD. C22.2 NO. 247 & CAN/ULC STD. S104

All the rights concerning this material are the exclusive property of Entrematic Group AB.
Although the contents of this publication have been drawn up with the greatest care, Entrematic Group AB cannot be held responsible in
any way for any damage caused by mistakes or omissions. We reserve the right to make changes without prior notice.
Copying, scanning or changing in any way is expressly forbidden unless authorized in writing by Entrematic Group AB.

Entrematic Canada Inc.
Toll Free: 1-877-348-6837
info.ditec.ca@entrematic.com
www.ditecentrematic.ca

Entrematic USA Inc.
Toll Free: 1-866-901-4284
info.ditec.us@entrematic.com
www.ditecentrematic.us

Pg. 57
1019956
HA9 Manual V. 2.0

Entrematic Canada Inc.
Toll Free: 1-877-348-6837
info.ditec.ca@entrematic.com
www.ditecentrematic.ca

Entrematic USA Inc.
Toll Free: 1-866-901-4284
info.ditec.us@entrematic.com
www.ditecentrematic.us

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Title                           : HA9 Installation Manual 1019956 1.0
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Entrematic HA9 Installation Manual 1019956 1.0 Ditec Low Energy Swing Operator Instruction Install V2 0

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