Entrust 740247 740247 User Manual

Entrust Datacard Corporation 740247

user manual

Datacard® Card Issuance SystemsMX2100™, MX6100™, and MX8100™Operator’s Guide
                                                                                                                                 Ͳ Ͳ Ͳ Ͳ       
iii Compliance Statements LiabilityTheWARNINGandCAUTIONlabelshavebeenplacedontheequipmentforyoursafety.Pleasedonotattempttooperateorrepairthisequipmentwithoutadequatetraining.Anyuse,operation,orrepairincontraventionofthisdocumentisatyourownrisk.Safety AllDatacard®productsarebuilttostrictsafetyspecificationsinaccordancewithCSA/UL60950‐1requirementsandtheLowVoltageDirective2006/95/EC.Therefore,safetyissuespertainingtooperationandrepairofDatacard®equipmentareprimarilyenvironmentalandhumaninterface.Thefollowingbasicsafetytipsaregiventoensuresafeinstallation,operation,andmaintenanceofDatacardequipment.•Connectequipmenttoagroundedpowersource.Donotdefeatorbypassthegroundlead.•Placetheequipmentonastablesurface(table)andensurefloorsintheworkareaaredryandnon‐slip.•Knowthelocationofequipmentbranchcircuitinterruptersorcircuitbreakersandhowtoturnthemonandoffincaseofemergency.•Knowthelocationoffireextinguishersandhowtousethem.ABCtypeextinguishersmaybeusedonelectricalfires.•Knowlocalproceduresforfirstaidandemergencyassistanceatthecustomerfacility.•Useadequatelightingattheequipmentlocation.•Maintaintherecommendedtemperatureandhumidityrangeintheequipmentarea.
iv Regulatory ComplianceNotice for USA (FCC notice)ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforClassAcomputingdevices,pursuanttoPart15ofFCCrules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmfulinterferencewhentheequipmentisoperatedinacommercialenvironment.Thisequipmentgenerates,uses,andcanradiateradiofrequencyenergy.Ifthisequipmentisnotinstalledandusedinaccordancewiththisinstructionmanual,itmaycauseharmfulinterferencetoradiocommunications.Operationofthisequipmentinaresidentialareaislikelytocauseharmfulinterferenceinwhichcasetheuserwillberequiredtocorrecttheinterferenceattheirownexpense.Changesormodificationsnotexpresslyapprovedbythepartyresponsibleforcompliancecouldvoidtheuser'sauthoritytooperatetheequipment.Thisdevicecomplieswithpart15oftheFCCRules.Operationissubjecttothefollowingtwoconditions:(1)Thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterferencereceived,includinginterferencethatmaycauseundesiredoperation.Notice for CanadaIndustryCanadaThisdigitalapparatusdoesnotexceedtheClassAlimitsforradionoisefordigitalapparatussetoutintheRadioInterferenceRegulationsoftheCanadianDepartmentofCommunications.Leprésentappareilnumériquen'émetpasdebruitsradioélectriquesdépassantleslimitesapplicablesauxappareilsnumériquesdelaclasseAprescritesdansleRèglementsurlebrouillageradioélectriqueédictéparleministèredesCommunicationsduCanada.RSS‐Gen,Issue3,December2010,Section7.1.3UserManualNoticeThisDevicecomplieswithIndustryCanadaLicense‐exemptRSSstandard(s).Operationissubjecttothefollowingtwoconditions:1)thisdevicemaynotcauseinterference,and2)thisdevicemustacceptanyinterference,includinginterferencethatmaycauseundesiredoperationofthedevice.CetappareilestconformeavecIndustrieCanadaRSSstandardexemptesdelicence(s).Sonfonctionnementestsoumisauxdeuxconditionssuivantes:1)cedispositifnepeutcauserdesinterférences,et2)cetappareildoitacceptertouteinterférence,ycomprislesinterférencesquipeuventcauserunmauvaisfonctionnementdudispositif.Notice for Europe TheEUDeclarationofConformitycanbefoundonDatacard.comWeherebycertifythatthisprintercomplieswithEMCDirective2004/108/EC,R&TTEDirective1999/5/EC,andtheEURoHSDirectiveEUDirective2011/65/EC.ThisprinterconformstoClassAofEN55022andtoEN301489‐5.Operationofthisequipmentinaresidentialenvironmentmaypossiblycauseinterference.Intheeventofinterference,theusers,attheirownexpense,willberequiredtotakewhatevermeasuresarenecessarytocorrecttheproblem.
v Notice for Europe and AustraliaThisisaClassAproduct.Inadomesticenvironmentthisproductmaycauseradiointerference,inwhichcasetheusermayberequiredtotakeadequatemeasures.Notice for China (Simplified Chinese) 警告此为 A 级产品，在生活环境中，该产品可能会造成无线电干扰。在这种情况下，可能需要用户对干扰采取切实可行的措施。Notice for Taiwan (Traditional Chinese) Notice for JapanJapaneseVoluntaryControlCouncilforInterference(VCCI)classAstatementKorea Communications Commission (KCC) statement
vi California Proposition 65 Compliance WARNING:Thisproductcontainschemicals,includinglead,knowntotheStateofCaliforniatocausecancer,andbirthdefectsorotherreproductiveharm.Washhandsafterhandling.EntrustDatacardbelievesthatitsproductsarenotharmfulwhenusedasdesigned.However,theabovewarningismadeincompliancewiththeStateofCaliforniaSafeDrinkingWaterandToxicEnforcementActof1986,whichrequireswarninglabelsonproductsthatmaycontainelementsthattheStateofCaliforniaconsidersharmful.
Revision LogMX2100, MX6100, and 8100 Owner’s Manual             Ͳ  Ͳ     Ͳ Ͳ                               Ͳ                 Ͳ          
Table of ContentsChapter 1: Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Expansion Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Optional Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Specifications and Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Module Interlocks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Module Status Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Module Warning Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12CardGard Module Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Computer BIOS Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Order Supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Chapter 2: System Power On and Power Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Power On the Central Issuance System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Power On Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Power Off the Central Issuance System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Power Off for System Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Pause and Resume the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Chapter 3: Load Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Card Input Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Card Cleaning Module (All Systems) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Graphics Printing Module (All Systems) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Color Printing Module Gen 2 (MX6100/8100) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33Single-Step Color Module (MX2100). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34Artista VHD Retransfer Color Printing Module Gen 2 (MX6100) . . . . . . . . . . . . . . . . . . . . . . . . 35Basic Topcoat Module (All Systems). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37CardGard UV-Curing Topcoat Module (All Systems) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38DuraGard Laminate Module (MX6100/8100). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Embossing/Indent Module (All Systems) and Secure Indent Module (MX6100/8100) . . . . . 42Topping Module (All) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44Label Module (MX2100/6100) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Label Module - HS (MX8100) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Chapter 4: Production . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49Monitor the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49Process Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Production Application Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68Production Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78Chapter 5: Preventive Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83Cleaners, Tools, and Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83System Preventive Maintenance Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84Module-Specific Preventive Maintenance Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Chapter 6: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125Reset the Controller or a Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125Reset the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125Remove Jammed Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126Card Output Module (All System s) 155
Chapter 1: Introduction               System Overview                                                                                                      Ͳ                                                Ͳ                      Ͳ                                                  
                                                                                                                                                         Ͳ                                                           Ͳ                                                                          
                                                          Ͳ     Ͳ  Ͳ           Ͳ               Ͳ  Ͳ          Ͳ                                      Ͳ Ͳ                                         Ͳ  Ͳ                                                  Ͳ            Ͳ                                          Ͳ                             
                       Ͳ                          Ͳ                             Ͳ                                                      Ͳ                                                                 Ͳ                   Ͳ                                                                    Ͳ                      
                                                              Ͳ                                       

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