Entrust 740247 740247 User Manual

Entrust Datacard Corporation 740247

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Datacard® Card Issuance Systems

MX2100™, MX6100™, and MX8100™

Operator’s Guide

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iii

Compliance Statements

Liability

TheWARNINGandCAUTIONlabelshavebeenplacedontheequipmentforyoursafety.Pleasedo

notattempttooperateorrepairthisequipmentwithoutadequatetraining.Anyuse,operation,

orrepairincontraventionofthisdocumentisatyourownrisk.

Safety

AllDatacard®productsarebuilttostrictsafetyspecificationsinaccordancewithCSA/UL60950‐1

requirementsandtheLowVoltageDirective2006/95/EC.

Therefore,safetyissuespertainingtooperationandrepairofDatacard®equipmentareprimarily

environmentalandhumaninterface.

Thefollowingbasicsafetytipsaregiventoensuresafeinstallation,operation,andmaintenance

ofDatacardequipment.

•Connectequipmenttoagroundedpowersource.Donotdefeatorbypassthegroundlead.

•Placetheequipmentonastablesurface(table)andensurefloorsintheworkareaaredryand

non‐slip.

•Knowthelocationofequipmentbranchcircuitinterruptersorcircuitbreakersandhowtoturn

themonandoffincaseofemergency.

•Knowthelocationoffireextinguishersandhowtousethem.ABCtypeextinguishersmaybe

usedonelectricalfires.

•Knowlocalproceduresforfirstaidandemergencyassistanceatthecustomerfacility.

•Useadequatelightingattheequipmentlocation.

•Maintaintherecommendedtemperatureandhumidityrangeintheequipmentarea.

Regulatory Compliance

Notice for USA (FCC notice)

ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforClassAcomputing

devices,pursuanttoPart15ofFCCrules.Theselimitsaredesignedtoprovidereasonable

protectionagainstharmfulinterferencewhentheequipmentisoperatedinacommercial

environment.Thisequipmentgenerates,uses,andcanradiateradiofrequencyenergy.Ifthis

equipmentisnotinstalledandusedinaccordancewiththisinstructionmanual,itmaycause

harmfulinterferencetoradiocommunications.Operationofthisequipmentinaresidentialarea

islikelytocauseharmfulinterferenceinwhichcasetheuserwillberequiredtocorrectthe

interferenceattheirownexpense.Changesormodificationsnotexpresslyapprovedbytheparty

responsibleforcompliancecouldvoidtheuser'sauthoritytooperatetheequipment.

Thisdevicecomplieswithpart15oftheFCCRules.Operationissubjecttothefollowingtwo

conditions:(1)Thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustaccept

anyinterferencereceived,includinginterferencethatmaycauseundesiredoperation.

Notice for Canada

IndustryCanada

ThisdigitalapparatusdoesnotexceedtheClassAlimitsforradionoisefordigitalapparatusset

outintheRadioInterferenceRegulationsoftheCanadianDepartmentofCommunications.

Leprésentappareilnumériquen'émetpasdebruitsradioélectriquesdépassantleslimites

applicablesauxappareilsnumériquesdelaclasseAprescritesdansleRèglementsurlebrouillage

radioélectriqueédictéparleministèredesCommunicationsduCanada.

RSS‐Gen,Issue3,December2010,Section7.1.3UserManualNotice

ThisDevicecomplieswithIndustryCanadaLicense‐exemptRSSstandard(s).Operationissubject

tothefollowingtwoconditions:1)thisdevicemaynotcauseinterference,and2)thisdevice

mustacceptanyinterference,includinginterferencethatmaycauseundesiredoperationofthe

device.

CetappareilestconformeavecIndustrieCanadaRSSstandardexemptesdelicence(s).Son

fonctionnementestsoumisauxdeuxconditionssuivantes:1)cedispositifnepeutcauserdes

interférences,et2)cetappareildoitacceptertouteinterférence,ycomprislesinterférencesqui

peuventcauserunmauvaisfonctionnementdudispositif.

Notice for Europe

TheEUDeclarationofConformitycanbefoundonDatacard.com

WeherebycertifythatthisprintercomplieswithEMCDirective2004/108/EC,R&TTEDirective

1999/5/EC,andtheEURoHSDirectiveEUDirective2011/65/EC.ThisprinterconformstoClassAof

EN55022andtoEN301489‐5.Operationofthisequipmentinaresidentialenvironmentmay

possiblycauseinterference.Intheeventofinterference,theusers,attheirownexpense,willbe

requiredtotakewhatevermeasuresarenecessarytocorrecttheproblem.

Notice for Europe and Australia

ThisisaClassAproduct.Inadomesticenvironmentthisproductmaycauseradiointerference,in

whichcasetheusermayberequiredtotakeadequatemeasures.

Notice for China (Simplified Chinese)

警告

此为 A 级产品，在生活环境中，

该产品可能会造成无线电干扰。

在这种情况下，可能需要用户

对干扰采取切实可行的措施。

Notice for Taiwan (Traditional Chinese)

Notice for Japan

JapaneseVoluntaryControlCouncilforInterference(VCCI)classAstatement

Korea Communications Commission (KCC) statement

California Proposition 65 Compliance

WARNING:Thisproductcontainschemicals,includinglead,knowntotheStateofCaliforniato

causecancer,andbirthdefectsorotherreproductiveharm.Washhandsafterhandling.

EntrustDatacardbelievesthatitsproductsarenotharmfulwhenusedasdesigned.However,the

abovewarningismadeincompliancewiththeStateofCaliforniaSafeDrinkingWaterandToxic

EnforcementActof1986,whichrequireswarninglabelsonproductsthatmaycontainelements

thattheStateofCaliforniaconsidersharmful.

Revision Log

MX2100, MX6100, and 8100 Owner’s Manual

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Table of Contents

Chapter 1: Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Expansion Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Optional Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Specifications and Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Module Interlocks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Module Status Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Module Warning Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

CardGard Module Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Computer BIOS Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Order Supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Chapter 2: System Power On and Power Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Power On the Central Issuance System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Power On Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Power Off the Central Issuance System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Power Off for System Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Pause and Resume the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Chapter 3: Load Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Card Input Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Card Cleaning Module (All Systems) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Graphics Printing Module (All Systems) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Color Printing Module Gen 2 (MX6100/8100) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Single-Step Color Module (MX2100). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Artista VHD Retransfer Color Printing Module Gen 2 (MX6100) . . . . . . . . . . . . . . . . . . . . . . . . 35

Basic Topcoat Module (All Systems). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

CardGard UV-Curing Topcoat Module (All Systems) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

DuraGard Laminate Module (MX6100/8100). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Embossing/Indent Module (All Systems) and Secure Indent Module (MX6100/8100) . . . . . 42

Topping Module (All) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Label Module (MX2100/6100) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Label Module - HS (MX8100) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Chapter 4: Production . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Monitor the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Process Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Production Application Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Production Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Chapter 5: Preventive Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Cleaners, Tools, and Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

System Preventive Maintenance Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Module-Specific Preventive Maintenance Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Chapter 6: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Reset the Controller or a Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Reset the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Remove Jammed Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Card Output Module (All System s) 155

Chapter 1: Introduction

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System Overview

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Entrust 740247 740247 User Manual

Entrust Datacard Corporation 740247

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