Ericsson LG IP88XX IP Phone User Manual Part One

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User Manual Part One

LIP-8012D &

8024D

User Guide

Revision History

Issue Date Remark

1 Au 8 Initial Releas

Disposal of your old appliance

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symbol is

2. A

ed of

The our

elp

4. F

ice

g. 0 e

1. When the crossed

wheeled bin

attached to a product,

it means the product is

covered by the

European Directive

2002/96/EC.

ll electrical and

electronic products

should be dispos

separately from the

municipal waste stream

via designated

collection facilities

appointed by

government or the loca

authorities.

correct disposal of y

old appliance will h

prevent potential

negative consequences

for the environment

and human health.

or more detailed

information about

disposal of your ol

appliance, please

contact your city offic

waste disposal serv

or the shop where you

This material is copyrighted by LG-Nortel Co. Ltd. Any unauthorized reproductions,

use or disclosure of this material, or any part thereof, is strictly prohibited and is a

violation of Copyright Laws. LG-Nortel reserves the right to make changes in

specifications at any time without notice. The information furnished by LG-Nortel in

this material is believed to be accurate and reliable, but is not warranted to be true

in all cases. LG-Nortel and iPECS are trademarks of LG-Nortel Co. Ltd. All other

brand and product names are trademarks or registered trademarks of their

respective companies.

purchased the product.

Important Safety Information

To prevent unexpected danger or damage please read this information before

installing or attempting to repair you phone. Warning and Caution information is

provided to alert the consumer of known dangers:

Warning: To reduce the possibility of electric shock, do not expose your

phone to high humidity areas, such as a bathroom, swimming area, etc.

Caution: Use only LG-Nortel approved batteries and desktop chargers to

avoid the damage to the phone. Using other batteries or chargers voids

your warranty and may cause an explosion.

1. Only trained

personnel shall inst ice

the phone.

2. Do not spill liquid

phone. If so, call th

this may result i

3. If you see smoke

during use, unplug

the phone line. Call

immediately.

4. If the power adapter is used, do not

touch the plug

result in a fire or an

equipment damage

6. Do not use the p

thunderstorm. Ligh

result in fire, severe

acoustic shock.

7. Do not use th

power cord or wall

This may result in f

shock.

1. Ensure that c

phone cords. This m

result in equipment

2. The ear-piece ho

device which may a

metal objects. Keep lear of

such objects an

3. Avoid placing the

that is excessively d

subject to vibration

4. Choose a site for is

well-ventilated and

5. Do not plug mult o

one power outlet. T e

plug overheatin fire

or plug pack failure

6. Do not put heavy

phone.

7. Do not drop or th

8. Static electri

damage electronic c

9. Keep out of direc

from heat.

10. No user-service

not insert a screwd

objects into the pho e

electric shock or da nt

and will render the

11. Clean the phon

cloth only. Do not u le liquids

such as petrol,

this may cause a fir

discoloration or

not clean with wax ducts as

these may ente

cause operation to le.

and qualified service

all, replace or serv

life water on the

e service center as

n fire or electric shock.

or smell something

the power cord and

the service center

with wet hands. This may

electric shock or

hone during a

tning strike may

electrical or

e power adapter if the

outlet is damaged.

ire or an electric

hildren do not pull on

ay injure children or

damage.

uses a magnetic

ttract pins or small

headset c

d check before use.

phone in an area

usty, damp or

the phone that

dry.

iple plug-packs int

his may result in th

g and may result in a

things on the

row the phone.

city discharge will

omponents.

t sunlight and away

able parts inside. Do

river or any metal

ne. This may caus

mage the equipme

warranty void.

e with a soft, dry

se volati

alcohol, or acetone as

e or result in

damage to plastics. Do

or silicon pro

r the equipment and

become unstab

LIP-8012D & LIP-8024D User Guide Issue 1

i August, 2008

TABLE OF CONTENTS

1. INTRODUCTION...............................................................

1.1 General..................................................................

1.2 Feature Information ...................................................

1.3 Feature Groupings ....................................................

1.4 iPECS LIP-8012D & 8024D Phone Description .............................................

1.5 LIP-8012D & 8024D Phone Installation .......................................................3

1.5.1 Phone Connections .........................................

1.5.2 Wiring Connectors ......................................................................

1.5.3 Power..........................................................

1.5.4 Wall Mount....................................................

2. LCD, SPEAKERPHONE & RELATED FEATURES ...............

2.1 Using the Display Menu ..............................................

2.1.1 Phone Setting ...........................................................................6

2.1.2 Conference Room ......................................................................8

2.1.3 ICM SMS.................................................................................8

2.1.4 Network Config. .........................................................................9

2.1.5 Attendant menu ..............................................

2.2 Using the Speakerphone ............................................. 0

2.3 Using a Bluetooth Wireless Headset (LIP-8024D only) .................................. 11

2.4 Using a Serial DSS.............................................................................13

3. RECEIVING CALLS .....................................................................................15

3.1 Answering a Call While Idle................................................................... 15

3.2 Responding to a Call While Busy ............................................................ 16

3.3 Using Answering Machine Emulation (AME)............................................... 16

3.4 Differential Ring Signals .......................................................................17

3.5 Answering Calls at Night ......................................................................18

3.6 Answering Calls to Other Stations ........................................................... 18

3.7 Using Do-Not-Disturb (DND) to Block Incoming Calls.................................... 19

3.8 Forwarding Calls................................................................................ 19

3.8.1 Forwarding calls to another Station or Voice Mail ............................... 19

3.8.2 Forwarding calls to an external number...........................................21

3.8.3 Forwarding callers to a Text Message ............................................ 22

4. PLACING A CALL .......................................................................................25

4.1 Internal Calls .................................................................................... 25

.............................1

...........................1

...........................3

...........................4

...........................5

.............................6

...........................6

...........................9

.........................1

LIP-8012D & LIP-8024D User Guide Issue 1

ii August, 2008

4.1.1 Using Camp-On when calling a busy station ..................................... 25

4.1.2 Leaving a Message Wait ............................................................26

...................................................................................26

CO/VoIP calls..................................................... 26

4.2.2 Waiting for the next available CO/IP line.......................................... 28

5.2

5.3

5.4

5.5

8.4

8.5

8.6

4.2 External Calls

4.2.1 Placing external

4.2.3 Account Codes: Tracking External calls for billing .............................. 28

4.2.4 Disable dialing from your phone.................................................... 28

4.2.5 Temporarily override dialing restrictions at a phone ............................ 29

4.3 Using Directory.................................................................................. 29

4.3.1 Using Last Number Redial (LNR) .................................................. 29

4.3.2 Using and Entering Saved Number Dial ..........................................30

4.3.3 Using System Speed Dial Numbers ............................................... 30

4.3.4 Using and Entering Station Speed Dial Numbers ............................... 30

4.3.5 Using Dial by Name and Entering Your Name ................................... 32

4.3.6 Using Automatic Called Number Redial (ACNR) ................................33

5. TRANSFER, CONFERENCE & OTHER CALL HANDLING.................................35

5.1 Call Transfer: Sending a call to a different destination ...................................35

Call Hold: Placing a call in a waiting state .................................................. 35

Broker Call: Switching between two calls................................................... 36

Joining Multiple People in a Conference.................................................... 36

5.4.1 Setting up a Conference Room.....................................................37

Call Park: Placing a call on Hold to Page................................................... 38

5.6 Two-Way Record: Recording a call.......................................................... 38

SEND & RETRIEVE MESSAGES...................................................................39

6.1 Responding to a Station Message Waiting Indication .................................... 39

6.2 Getting Voice Mail Messages................................................................. 40

6.3 Sending and Receiving Short Text Messages ............................................. 41

REMOTE SYSTEM ACCESS.........................................................................43

7.1 Direct Inward System Access (DISA) ....................................................... 43

7.2 Mobile Phone Extension....................................................................... 43

.......................................................................................45 MC. FEATURESIS

8.1 Call Log .......................................................................................... 45

8.2 Contrast ..........................................................................................47

8.3 Background Music and Music on Hold ......................................................47

Using Internal, External and Meet-Me Paging .............................................47

.....................................................................48 Push o-Talk (PTT) Page-T

Wake-Up Alarm ................................................................................. 49

8.7 Alarm/Door Bell ................................................................................. 49

8.8 Power Fail Transfer (PFT) .................................................................... 50

LIP-8012D & LIP-8024D User Guide Issue 1

iii August, 2008

8.9

8.10

9.1

9.2

10.

10.1

10.2

APPEND

System Voice Memo ........................................................................... 50

Hot Desk ......................................................................................... 51

PBX, CENTREX & ISDN FEATURES ...........................................................53

Access PBX or Centrex features.............................................................53

Access the ISDN Network..................................................................... 53

9.2.1 Using the Keypad facility to access ISDN features..............................53

9.2.2 Using ISDN Supplementary Services ............................................. 54

9.2.3 Activating ISDN Caller ID Restriction..............................................54

FEATURES & FLEX .....................................................................55 BUTTONS

Entering Station Program Data............................................................... 55

Assigning Features to Flex Buttons ......................................................... 55

IX A FLEXIBLE NUMBERING PLAN .......................................................56

IX B USER PROGRAM CODES..............................................................59

LIP-8012D & LIP-8024D User Guide Issue 1

1 August, 2008

1. I NTRODUCTION

1.1 General

Your telephone is connected to an advanced-

technology, highly-versatile, fully-featured telecom

system designed to make office communications easy

and productive. Employing state-of-the-art Voice over

Internet Protocol (VoIP) technology, voice and data

converge on a single IP packet network. Because each

iPECS Phone is an IP appliance, it can be moved easily

throughout the office LAN and maintain normal

operation.

1.2 Feature Information

We have taken every effort to make this user guide

simple and straightforward. The guide starts with the

simpler operations of the iPECS Phone Speakerphone,

moves on to receiving and placing calls, and then to

more advanced features. Each section includes a brief

and basic description of each feature and step-by-step

operation instructions.

The operations shown in this guide use the System’s

base default Numbering Plan. Your specific Numbering

Plan may be different. Some features may not be

available for you to access or may be subject to certain

limitations based on the set-up of the System.

Under certain operating conditions, this equipment may

not be able to make emergency calls. Alternative

arrangements should be made for access to emergency

services.

1.3 Feature Groupings

Every effort has been taken to divide the features into a

logical and consistent sequence so that features can be

quickly located.

Features have been divided into groups, Receiving

Calls, Placing Calls etc. Within each group, features are

1. Introduction

LIP-8012D & LIP-8024D User Guide Issue 1

2 August, 2008

arranged according to the difficulty of operation and

frequency of use.

1.4 iPECS LIP-8012D

n button in the lower center of the Phone

u to move through the menu choices when

n three selections are available.

& 8024D Phone Description

The iPECS LIP-8012D and LIP-8024D Phones (shown)

incorporate the latest in VoIP technology and user

interface to provide you with a cost effective, simple to

use, productive communications tool. It includes a large

3-line (LIP-8012D) or 4-line (LIP-8024D) 24-character

per line LCD (refer to Phone Diagrams, next page). The

bottom line of the display is an interactive menu

accessed with the 3 Soft buttons just below the display.

he NavigatioT

allows yo

more tha

Features and functions of your iPECS are accessed

either using the Fixed or Flexible buttons or by selecting

a menu item using the Soft buttons. In the remainder of

this User Guide, the Fixed or Flexible buttons are shown

with a box surrounding the BUTTON designation while

Soft button menu selections are shown with a double

underline.

iPECS LIP-80

The LCD display screens shown in this User Guide are

captured from the LIP-8024D. The screen may differ

slightly in the LIP-8012D.

12D iPECS LIP-8024D

LIP-8012D & LIP-8024D User Guide Issue 1

3 August, 2008

1.5 LIP-8012D & 80

t (ex., POE8), LIP Phones and series

onsoles can derive power from the Ethernet port.

ower cord, and LAN cable to

e phone.

1.5.1 Phone Connections

The LIP-8012D and LIP-8024D each have 2 RJ-45 and

10/100 Base-T LAN connection ports (refer to following

graphic). One port is for connecting to the LAN (‘D’ in

graphic), and the other can be connected to a desktop

data device such as a PC (‘B’ in graphic), or another

LAN interface terminal (refer to iPECS Hardware and

Installation Manual).

iPECS LIP-8024D Diagram

24D Phone Installation

LIP Phones and Consoles can be connected to any

standard 10/100 Base-T Ethernet switch port (shown in

graphic). When connected to an 802.3af compliant

switch por

When LAN power is not available, the optional AC/DC

adaptor must be used. The following image shows how

to connect the handset, p

LIP-8012D & LIP-8024D User Guide Issue 1

4 August, 2008

(

)

(B)

(C)

(D)

1.5.2

he “LAN” port is connected to the

ove for the single port Phones.

1.5.3

her 802.3af compliant switch.

If using the AC/DC Adapter, after connecting the Phone

to the LAN, the Adapter’s DC voltage plug is inserted

into the power-input jack in the underside of the Phone.

One end of the AC power cord is inserted into the

mating receptacle of the AC Adapter, and the other end

is inserted into the AC power outlet.

iPECS LIP-8012D & 8024D Connections

Wiring Connectors

The LIP-8012D & LIP-8024D each have two (2) 10/100

Base-T Ethernet ports, a “LAN” port and a “PC” port. An

intelligent switch, which implements voice packet priority,

connects the two (2) ports. This permits the LAN to be

shared between the LIP Phone and the desktop PC or

other Ethernet terminal without significant affect on the

voice or data traffic. T

LAN as described ab

The “PC” port is connected to a desktop device using

any standard straight through category 5 cable.

Power

All LIP-8000 series phones can be powered by the

AC/DC Adapter-K- (48 VDC @0.3A) or over the LAN

cable using the POE8 or ot

LIP-8012D & LIP-8024D User Guide Issue 1

5 August, 2008

NOTE—LIP-8000 series consoles are power

the flat

ed through

used to connect the console to the IP

phone (shown). Up to 2(without LIP-8048DSS) or 4(with

LIP-8048DSS) consoles can be chain-link connected to

the phone.DSS Connection to IP Phone

1.5.4

cable

Wall Mount

The LIP-8000 series phones can be wall mounted as

needed. The following instructions describe how to

perform a wall mount installation. For more information

on installing your LIP-8000 series phone, refer to the

iPECS Hardware Description and Installation Manual.

• Ma (2) 7mm holes for plastic wall

anchors.

• Insert the

tighten th

inch) of the screw exposed.

• Slide the

the phone

• NOTE—It

tighten or

rk and drill two

two (2) anchors into the holes and insert and

e each screw leaving about 2.5 mm (1/8-

LIP-8000 phone over the screws and assure

is secure.

may be necessary to remove the phone and

loosen the screws for a secure mounting.

LIP-8012D & LIP-8024D User Guide Issue 1

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2. LCD, SPEAKERPHONE & RELATED FEATURES

2.1 Using the Display Menu

The Liquid Crystal Display (LCD) of the iPECS LIP-

2.1.1 Phone Setting

8012D has three lines, and the LIP-8024D has four lines

of 24 characters each. The LCD is used to convey

information to you. It provides the date, time and station

number on the display while idle. It will also provide

called/calling name/number display, feature status and

an interactive menu to guide you through feature access

and User Program selections:

2. LCD, Speakerphone

& Related Features

To activate the Display Menu:

• Press MENU button,

• Press the Navigation up/down buttons and press the

OK Soft button to select,

• Dial the associated digit (Menu selections shown):

1. PHONE SETTIN

2. CONFERENCE OOM PGM

3. ICM SMS

BACK OK

4. NETWORK CONFIG

0. ATTENDANT

BACK OK

•

configure the Phone:

Press MENU button and 1 (Phone Setting),

• The following menu displays:

1. STATION NAME PROGRAM

2. ICM RING

3. CO RING

BACK OK

LIP-8012D & LIP-8024D User Guide Issue 1

7 August, 2008

4. PASSWORD

5. LA G

6. STA RI

PROGRAM

NGUA E PROGRAM

NG DOWNLOAD

BACK OK

7. BACKLIGHT

8. FONT PROGRAM

BACK OK

• Station N

the keypa kspace/delete a

character), then press the OK

ame Program—Input up to 12 digits using

d (press DND button to bac

Soft button. To input

ect ABC>

e (ex., for ‘a’, press 2 button

ex., for ‘b’, press

o acter of a button, press

e button 3 times (ex., for ‘f’, press the 3

• ICM Ring se Next

characters:

Press the second Soft button to selo or abc> mode,

o To input the first character of a button, press

the button 1 tim

once),

o To input the second character of a button,

press the button 2 times (

n twice. the 2 butto

To input the third char

button three times.

/CO Ring—U Soft button to move

through li t of ring types, and press OKs Soft button to

select.

• Passwor urrent password and

press the K

d Program—Enter the c

O Soft button, then enter the new password

and press the OK Soft but

guage Program—Uston.

• Lan e Navigation up/down buttons

to highlight available languages supported, and press

OK Soft button to select. osition (5-• Station Ring Download—Select the ring p

ss the 8) and select the ring file; pre SAVE Soft button

• Backligh ect

the opera acklight, and press the OK

to select. t—Use Navigation up/down buttons to sel

tion of the b Soft

button to

Font Program— Use Navigation up/down buttons to

select the LCD Font, and press the OK

select.

• Soft button to

select.

LIP-8012D & LIP-8024D User Guide Issue 1

8 August, 2008

2.1.2 Conference Room

nference rooms.

2. 3

S messages to other stations and

To retrieve a SMS message:

• Press MENU button and 3 (ICM SMS),

• 1. SEND MESSAGE

The following menu displays:

2. IN BOX(03)

BACK OK

• Press the Navigation up/down keys to highlight and

then press the OK Soft button to select,

• Dial the number associated to the selection (2); the

messages will display.

To send a SMS message: ,

•

• Select Mode - select 1 if resending a previous message

or select 2 if sending a new message,

Enter the Station • range (ex., 100-105=100105),

• Enter message (if in mode 2),

Press the OK Soft button.

The User can create and delete Co

1. ICM SMS

The user can send SM

retrieve received SMS messages.

To configure a

• Press MENU button and 2 (Conference Room),

• The follo ROOM

2. DELETE CONF ROOM

wing menu displays:

1. CREATE CONF

• BACK

• e OK

Press the Navigation up/down keys to highlight and

then press th Soft button to select,

• Dial t e n d to the selection,

• Enter e

• Press he

h umber associate

th room number and dial the password,

t OK Soft button.

Conference Room:

LIP-8012D & LIP-8024D User Guide Issue 1

9 August, 2008

2.1.4

The User can review the current network configuration

twork configuration.

ystem

Network Config.

or modify a new phone ne

2.1.5 Attendant menu

The Attendant menu is only available on the S

Attendant phone.

To s:

• Press MENU Config),

access Network Config. setting

button and 4 (Network

• Enter the pa following will

display: MF

MFIM # ANGE[#]

ssword (default=147*); the

IM #[1/2] ?

1 - CH

• s the # key to toggle between multiple profiles

Pres

(MFIM),

• Press the VOL S T buttons to advance to the ne

network configuration item,

• Press the HOLD/SAVE button to save each setting.

To set de ttings:

• In Netwo

fault Config. se

rk Config. Menu, use VOL S T buttons to

locate the Default Config. Screen (shown),

SET DEFAULT CONFIG(DOT:*)

• Press the * key.

To exit Config. settings:

• Press the SPEAKER button,

• Press the *

• Press the # e phone with new

setting.

key to exit, or

key to Reset/Reboot th

• the following will

access the Attendant menu:

Press MENU button and 5 (Attendant);

display: 1. DATE/TIME SET

2. SET ICM ONLY MODE

3. RESTORE COS

BACK OK

LIP-8012D & LIP-8024D User Guide Issue 1

10 August, 2008

2.2

(except

receive or

you may switch between the handset and

ng a call. By keeping the handset

p Listen feature is activated, which

going

p’ to

listen to both sides of the conversation without

terfering with the conversation.

tion using the Speakerphone, Mute

Using the Speakerphone

Activate the iPECS Speakerphone at any time

for Paging) in place of lifting the handset to

place calls.

Additionally,

Speakerphone duri

Off-hook, the Grou

provides incoming audio over the speaker with out

audio from the handset. This permits a local ‘grou

4. MONITOR CONF ROOM

ROOM 5. DELETE CONF

BACK OK

• Date/Time Set—Enter mm/dd/yy, and press OK Soft

button; enter hh/mm, and press O Soft button.

tion Range for ICM

the OK

• Set ICM Only Mode—Dial the Sta

only calls (ex., 103-108=103108), and press

• COS—Dial the Station Range for COS

restoring (e 8), and press the OK

Soft button.

Restore x., 103-108=10310

Soft button.

• Monitor Conference Room—Enter the Conference e

Room number to view the number of attendees in th

Conference Room.

• Delete Conference Room—Enter the Conference

Room number and press the OK Soft button to delete.

While in a conversa

the microphone using the MUTE button. When Mute is

active, the MUTE button LED will be illuminated. To turn

off Mute, press the MUTE button again..

With Auto Speaker Select, activating or accessing a

its button will activate the

When using a Headset, the SPEAKER button controls the

feature by pressing

Speakerphone automatically.

ON/OFF-hook state for the phone.

LIP-8012D & LIP-8024D User Guide Issue 1

11 August, 2008

To use the Speak place a call:

• Press SPEAKE , the phone goes off-hook and sends

erphone to answer or

audio to the ophone.

speaker and the micr

control the volume of the Speakerphone or handset:

• Press the ▼ VOLUME ▲ button.

To Mu

• E button.

te the microphone:

Select the MUT

•

turn off Mute (turn the microphone ON):

Press the MUTE button.

To all:

•

activate Group Listen while on an active handset c

Press the SPEAKER button.

2.3 Using a Bluet oth Wireless Headset (LIP-8024D only)

LIP-8024D may be equipped with a

roximately 10 meters) and maintain a

The iPECS

Bluetooth Unit (BTU) allowing you to use a wireless

headset that supports Bluetooth version 2.0. Using a

headset permits you to move freely around the phone

within app(

conversation. Before using the headset, the headset

must be “paired” with the BTU, and then the headset

must be enabled for use. Operation of the iPECS LIP-

8024D with the headset is the same as with the

Speakerphone; press the Speaker button to activate the

BTU to go ON and OFF-hook.

NOTE—When in pairing mode, the phone and the

Bluetooth unit should be within 1 meter proximity.

To pair the wir

• Press the eless headset to the BTU:

HEADSET button,

• Dial 3,

• Press the HOLD/SAVE button.

To enable/disable the wireless headset:

• Set the Bl etooth headset to pairing mode,

• Press the u

TRANS/PGM button,

• Dial *8,

• Dial 1 (enable),

LIP-8012D & LIP-8024D User Guide Issue 1

12 August, 2008

NOTE—When the BTU is used for a call, the Speaker

button LED will illuminate and the speaker mode

the phone handset is taken off-

ice path will directly

e Speaker

cannot be used. If

hook while in BT mode, the vo

be connected to the handset; press th

button to activate the BTU headset.

• Press the HOLD/SAVE button,

• Press the Next soft button,

Press the OK• soft button,

Enter the PIN code referring to the Blueto•oth headset

•

manual (default=0000),

Press OK Soft button.

To unpair the BTU headset:

•set to pairing mode, Set the Bluetooth head

• Press the TRANS/PGM button,

• Dial *8,

Dial 2 (disable), •

T c tion:

• Press the TRANS/PGM button,

• Press the OK soft button.

o heck BTU paired informa

• Dial *8,

• Dial 3,

• Press the OK soft button.

To use the B

• Press th

TU headset:

e SPEAKER button,

• Press th

• Place ca

To answer a

• When a

present

• Press th

button,

• Lift the

e Call Start button on the BTU headset,

ll as you normally would.

call with the BTU headset:

n incoming call is received, ringing will be

at the Station and the BT headset,

e BT Call Start button, or press the Speaker

handset.

LIP-8012D & LIP-8024D User Guide Issue 1

13 August, 2008

2.4 Us g

P-8012LSS, and LIP-8048DSS

ith the LIP-8012D or LIP-8024D

ial

acities with the iPECS System to

refer to iPECS Manual). The following

ont and rear view of each.

ot use a serial

in a Serial DSS

The LIP-8012DSS, LI

can be connected w

using the RS-232 cable. Be sure to verify the ser

DSS and LSS cap

ensure usability (

graphics show the fr

NOTE—A Linked Pair slave station cann

DSS.

LSS

IP-8012DSS LIP-8012LD

LIP-8048DSS

LIP-8012D & LIP-8024D User Guide Issue 1

14 August, 2008

To use a Seria

• Verify the

(Admin P

• Verify the

• Power-OF

• Connect t

• Power-ON th y),

• Program

Programm r PGM115,

• Edit LSS label from Admin PGM129 (default label is

provided from MFIM).

lize Serial DSS Database:

• Enter Admin PGM111-Flex21,

• Select Station range to clear Serial DSS Database,

• Dial 0,

• Press the HOLD/SAVE button.

l DSS:

Station has Serial DSS Usage authority

GM111-Flex21),

DSS power is OFF (LIP-8048DSS only),

F the phone,

he serial DSS to the phone,

e phone and the DSS (LIP-8048DSS onl

the DSS button using Web Admin

ing o

To initia

LIP-8012D & LIP-8024D User Guide Issue 1

15 August, 2008

To answer a call ringing at your phone:

• Lift the handset or press the flashing Flex button (as

needed), the call will be connected.

To respond to an Intercom Voice Announce call:

• In HF mode, simply speak as normal into the

microphone,

• OR

• In PV mode, lift the handset to respond.

3. Receiving Calls

3. RECEIVING CALLS

3.1 Answering a Call While Idle

g calls;

Intercom Voice

ine

are answered by

o an iPECS Phone will appear under the

tton.

CO lines or VoIP channels that

external

calls, Delay Ring may be assigned allowing others to

the call rings at your phone.

Calls can be forwarded in some manner from another

user; if providing call coverage for other users, you may

also receive Station Call Coverage calls.

Calls placed on Hold, including Transfers, parked calls,

etc. will recall if left on hold for too long.

ICM Voice Announce calls are answered based on the

ICM Signaling mode at the receiving phone; in Hands-

free (HF) mode, after the splash tone and

announcement, speak normally into the microphone. In

the Privacy (PV) mode, lift the handset to respond. The

ICM Signaling mode can be assigned in Station

Programming.

The LCD will display the calling number or, if available,

the name of the station or CO/VoIP line, CO Line Name

Display.

There are 3 basic types of incomin

internal/external ringing calls,

Announce calls, and Hold recalls.

Your phone may be assigned Ringing L

Preference; in this case, calls that ring

lifting the handset. Otherwise, you must press the

flashing Flex button.

External calls t

CO/IP line or a LOOP bu

External calls are from

are programmed to ring at your phone. For

answer the call before

LIP-8012D & LIP-8024D User Guide Issue 1

16 August, 2008

3.2 Responding to a Call While Busy

Whil y receive a

e you are busy on another call, you ma

Muted Ring, Camp-On tones, or Voice-Over

announcements. Muted Ring is provided over the

speaker of your Phone indicating a Call Waiting. You

also may receive Camp On tones, a burst of tones on

top of the existing call, as an indication of another call

waiting.

While busy, certain stations can activate Voice-Over to

your phone. In this case, audio is received from both

the active call and the Voice Over announcement at the

same time.

Respond to any of these Off-hook Signals in one of

several ways; place the existing call on Hold and

respond to the new incoming call, activate One-time

DND, send a Silent Text Message, or ignore the new

call.

Silent Text Message requires a TEXT MESSAGE button

(not available on a SLT or other non-display terminal).

The Attendant or Secretary may use Intrusion to

announce a call while you are busy.

3.3 U i

ail, you can

ng Machine.

aker while the

sage is being recorded. There are two methods of

notification and call screening provided, Ring or

To answer a C

• Press HOL

all Waiting:

D/SAVE, and/or

• Press the flashing CO/IP LINE button.

To activate On

• Press the e-time DND:

DND button.

To send a Silen

• Press the med TEXT MESSAGE button,

t Text Message:

program

• Select the desired message to send.

s ng Answering Machine Emulation (AME)

When a call is connected to your voice m

screen the call as with a normal Answeri

The caller’s voice is played over your spe

mes

Speaker mode.

LIP-8012D & LIP-8024D User Guide Issue 1

17 August, 2008

Ring mode—the Answering Machine Emulation (AME)

terminate screening, leaving the caller in voice

en using the iPE

Flex button will flash to notify you of a call. You may

press the Flex button to hear the caller as the voice

message is stored.

Speaker mode—when the call is sent to the voice

mailbox, the caller’s voice is automatically broadcast

over the speaker of your iPECS Phone.

You may

mail to record a message, talk with the caller and record

the conversation in the mailbox, or answer the call and

disconnect the Voicemail. The AME feature is only

available wh CS VMIM/VSF Voice Mail;

a MUTE and AME button should be programmed (refer

to Appendix A User Program Codes).

To screen a ca

• Press the ing AME button, the caller’s voice is

ll in Ring mode:

flash

broadcast

voice mail

automatic

To stop the vo ller in Voice

Mail:

EAKER button.

over the station speaker and stored in the

box (in the Speaker mode, broadcast is

ice broadcast and leave the ca

• Press the illuminated SP

To ecord the conversation in

Vo talk with the caller and r

ice Mail:

• Press the MUTE button.

To cel the voice message

answer the call and can

recording:

• Press the illuminated AME button, the caller is

connected and the Voice Mail disconnected.

3.4 Differential Ring Signals

When multiple phones in a small area ring, it can be

difficult to tell which are ringing. The iPECS Phone has

14 Ring Tones available for differentiating one phone’s

ringing from another. Four of the tones are stored in the

phone permanent memory; the remaining ten tones are

in the system memory. Four of these ten can be

downloaded into the phone memory for use as the 5th to

8th Ring Tone.

LIP-8012D & LIP-8024D User Guide Issue 1

18 August, 2008

3.5

may be used to

nswer

these calls with Universal Night Answer (UNA).

3.6 Answering Calls to Other Stations

stations are ringing, you may pick-up

To download a

• Press TRA

Ring Tone from System memory:

NS/PGM,

• Dial 1 for

• Dial 5 for

• Dial the p

(5-8),

• Dial 0-9 f

tone is he

• Press HOL

Ring Tones,

Ring Tone download,

hone’s memory location to receive the tone

or the desired tone number; a confirmation

ard,

D/SAVE to download.

To select a Rin

• Press the g Tone from phone memory:

TRANS/PGM button,

Answering Calls at Night

In the Night mode, Loud Bell Control

send ring signals to external bells. You may a

• Dial 1 for Ring Tones,

• Dial 1 or 2 for Internal or External ring, n

•

• Dial 1-8 for the desired tone number; a confirmatio

tone is heard,

Press HOLD/SAVE to make the selection.

To answer a call ringing during night mode:

• Lift the handset,

• Dial 567 (UNA code).

When nearby

(answer) the call. Select to answer a call ringing at a

specific station (Directed Call Pick-Up) or you may

choose to answer the oldest call ringing to your station

group (Group Call Pick-Up). Assign a Flex button with

the Group Call Pick-Up code (566) for one-touch access.

NOTE—Pick-Up will not answer calls on the ringing

station Private Line unless the line appears on your

phone.

LIP-8012D & LIP-8024D User Guide Issue 1

19 August, 2008

3.7

te Do-Not-Disturb when you wish to not be

coming calls. Internal

callers will receive a fast busy tone and the display will

show the DND status. Activate Do-Not-Disturb while

ringing(One-Time DND); Ringing terminates and the

fast busy tone and it requires a DND

The Attendants and Secretary may be able to activate

active call. The

ts may also cancel DND at other stations.

3.8 Forwarding C

3.8.1

ard can be activated from your phone or from

a different station (Call Forward, Remote). You may

define the conditions or ‘type of forward’ as below:

To n t another station:

To an ging at a station in your group:

ll is

a swer a call ringing a

• Lift the handset,

• Dial 7 (Directed Call Pick-Up code),

•Dial the Intercom Number of the ringing station; the

call will be connected.

swer a call rin

• Lift the handset,

• Dial 566 (Group Call Pick-Up code), the ca

connected.

Using Do-Not-Disturb (DND) to Block Incoming Calls

Activa

interrupted; the phone will block in

caller will get a

button.

When an Executive activates DND, calls are forwarded

to the paired Secretary automatically.

DND Override and Intrude on an

Attendan

To toggle DND ON and OFF:

• Press the DND button.

alls

Forwarding calls to another Station or Voice Mail

Incoming calls may be diverted to other resources of the

system. Resources include other stations, VMIM/VSF

Voice Mail and External Voice Mail. Your LCD and

the LCD of the forward receiver will both indicate the

forward status.

Call Forw

LIP-8012D & LIP-8024D User Guide Issue 1

20 August, 2008

1: Unconditional—all calls to the station,

except recalls, are forwarded. all calls, except

all calls to the station,

not

hin the

nswer timer.

on, you may

d to enter your Authorization Code.

Calls on a Private Line will not forward except to a

station with an appearance of the Private Line or to

2: Busy—Immediately forwards

ls, when the station is busy. recal

3: No Answer—forwards

except recalls, when the station does

answer within the No Answer timer.

4: Busy/No Answer—forwards calls if the

station is busy or does not answer wit

No A

When you forward calls from a different stati

nee

Voice Mail.

To activate Ca

phone or inter

• Lift the ha

• Press the

ll Forward from your phone to another

nal system resource:

ndset,

Fwd Soft button,

ype of forward code 1-4,

estinati

• Dial the t

• Dial the d

To deactivate

• Press the

on number.

Call Forward from your phone:

Fwd Soft button,

ll Forward for your phone from a differen

• Dial #.

To activate Ca t

phone within the System (Call Forward, Remote):

• Lift the handset,

• Press the Fwd Soft butto

•Dial 0 (Remote Call Forward code),

• Dial your Authorization code (Station number &

• Dia

• Dial the d

To deactivate

• Lift the ha

• Press the

Password),

l the ‘type of forward’ code 1-4,

estination number.

Call Forward, Remote:

ndset,

Fwd Soft button,

mote Call Forw• Dial 0 (Re

• Dial your

Password

• Press the

ard code),

Authorization code (Station number &

# key.

LIP-8012D & LIP-8024D User Guide Issue 1

21 August, 2008

3.8.2 Forw ber

liste

1: station,

2: alls, when station is busy.

tion does not

is busy or does not answer within the

No Answer timer.

or a

ay need to enter your

ion Code. In addition, from a remote location,

e system through a DISA enabled

arding calls to an external num

Forward calls to an external destination; calls can be

forwarded from an internal station or a remote location.

You may define the conditions or ‘type of forward’ as

d below:

Unconditional—all calls to the

except recalls, are forwarded.

Busy—Immediately forwards all calls to the

station, except rec

3: No Answer—forwards all calls to the station,

except recalls, when the sta

answer within the No Answer timer.

4: Busy/No Answer—forwards calls if the

station

When you forward calls from a different station

remote location, you m

Authorizat

you must access th

CO line.

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22 August, 2008

3.8.3 Forwarding callers to a Text Message

Using an iPECS Phone, the system can be setup to

return a ‘Text Message’ to internal callers. When calling

your Station, internal callers will automatically receive

To activa n

external numb

• Lift the ha

• Press the

te Call Forward, Off Premise (forward to a

er) from your phone:

ndset,

Fwd Soft button,

ype of Forwa• Dial the t rd code (1-4),

• Press Speed Soft button,

al bin number, • Dial Speed Di

• Replace t

To activate Call Fo

external numb

System:

• Lift the ha

• Press the

he handset, return to idle.

rward, Off Premise (forward to an

er) from a different phone within the

ndset,

Fwd Soft button,

te Call Forward code), • Dial 0 (Remo

• Dial your Aut

Password

• Dial the t

• Press Spe

horization code (your Station number +

ype of Forward code (1-4),

ed Soft button,

d Dial bin number, • Dial Spee

• Re

lace t ethe hands

return to idle.

To activate Call Forward, Off Premise (forward to an

external number) from a remote location:

• Lift the handset,

• Dial the telephone number of a DISA assigned CO line,

• While receiving dial-tone, dial 554 (Call Forward

feature code),

• Dial your Authorization Code (your Station number +

Password),

• Dial the type of Forward code (6-9),

• Dial Speed Dial bin number,

• Replace the handset, return to idle.

LIP-8012D & LIP-8024D User Guide Issue 1

23 August, 2008

the selected message or you can send a text message

t Text

11 Custom Display Messages each up to 24

be assigned by the Attendant and

fix Pre-Defined Text

auxiliary input for time, date, etc.

RETURN AT DATE mm:dd

03: OUT OF OFFICE

TURN AT TIME hh:mm

FICE

ssage 05: OUT OF OFFICE

KNOWN

CALL (enter up to 17 digits)

FFICE STA xxxx

RETURN AT TIME hh:mm

Message 09: AT HOME

Message 10: AT BRANCH OFFICE

you select in response to an internal call, Silen

Message.

There are

characters. Ten can

one assigned by you.

re are ten In addition, the

Messages; some allow

(as shown in message list).

Message 01: LUNCH RETURN AT hh:mm

Message 02: ON VACATION

Message

Message 04: OUT OF OF

RETURN AT DATE mm:dd

RETURN UN

Message 06:

Message 07: IN O

Message 08: IN MEETING

LIP-8012D & LIP-8024D User Guide Issue 1

24 August, 2008

To activate Cu

• Press TRA

stom or Pre-Defined Message Forward:

NS/PGM,

• Dial User

• Dial the t

• Dial any a ssages 01-04 and 06-08,

• Press HOL

Program feature code 51,

wo-digit text Message code (00-20),

uxiliary input for me

D/SAVE, forward confirmed.

To cancel activ

• Press the ated Message:

wdF Soft button,

• Dial #.

To program th st

station:

• Press TRA

e Station Cu om Message (00) at your

NS/PGM,

• Dial User

• Enter Mes rs, using the

following Charact Entry

•

Program feature code 52,

sage contents, up to 24 characte

er Chart:

Q – 11 A - 21 D - 31

Z – 12 B - 2 E - 32

. – 13 C - 3 F - 33

1 – 10 2 - 0 3 - 30

G – 41 J - 51 M - 61

H - 42 K - 2 N - 6

I - 43

4 - 40 L - 3

5 - O - 63

6 - 60

P - 71

R - 72

S - 73

Q - 7*

7 - 70

T - 81

U - 82

V - 83

8 - 80

W - 91

X - 92

Y - 93

Z - 9#

9 - 90

*1 -

Blank

*2 - :

*3 - ,

0-00 #

Character Entry Chart

• Press HOLD/SAVE, to save the message.

LIP-8012D & LIP-8024D User Guide Issue 1

25 August, 2008

4. PLACING A CALL

ver

ice

will be heard. Ring or

normally determined by settings at

t you may change this by dialing ‘#’

after placing the call. By changing the mode, a Voice

low

You can assign a Flex button for Direct Station

. The DSS/BLF

4.1 Internal Calls

You can place calls to other stations in the system o

the Intercom. The call will ring, or for an ICM Vo

Announce call, a splash tone

Voice Announce is

the called station bu

Announce call will ring or a ringing ICM call will al

Voice Announce (toggle).

Selection/Busy Lamp Field (DSS/BLF)

button allows you to call another station with the single

When you go off-hook, you may connect to another

station or sy sou matically. This Prime

L ere y be ate or delayed allowing

y ke tion the delay. Otherwise,

y pre ther utton before going off-

hook to overr e Li rence.

If off-hook and ta tion, Intercom dial-tone

w out ter ler tone is received,

yo e plac n Intercom

L t; y mus p to return the phone

to sta

4.1.1 Using Camp-On when calling a busy station

the called party is busy, you may activate Camp-On,

allback or Voice Over at the station. Camp-On

allows you to wait off-hook for the called station to

answer. Callback allows you to hang-up, and when the

busy station returns to an idle state, the system will call

of a button. The button LED will display the oth

station’s status (ON=busy, OFF=idle).

stem re

4. Placing Calls

rce auto

ine Pref nce ma immedi

ou to ta other ac s during

ou may ss ano Flex b

ide Prim ne Prefe

you go ke no ac

ill time- , and af

will be

the How

ur phon ed out-of-service i

uock-Ou ou then t hang-

an idle te.

To place an Intercom call:

• Lift the handset,

• Dial the In num f the sired station,

• When the c nswered or the Splash tone is heard,

begin speaki

tercom ber o de

all is a

ng with the called party.

LIP-8012D & LIP-8024D User Guide Issue 1

26 August, 2008

your Station; after you answer the callback, the system

will call the previously

If yo ecretary, you may activate

4.1.2

ion (PGM111-

4.2

nes’

on on the iPECS Phone

assigned as a CO/IP line or using dial codes. The

CO/IP lines are grouped for different types of calls, local,

busy station.

u are the Attendant or S

Intrusion. You may also use Step Call; dial the next

station by dialing the last digit of the Intercom number.

Leaving a Message Wait

If the called user does not answer or is in DND mode,

you may leave a Message Wait. The called user will

receive a Message Wait indication; the message icon

will be displayed in the LIP-8024D. If the ring/message

LED is set to Message Wait Indicat

FLEX10), the ring/message LED will flash.

To Camp-On (w

• Press * a

To request a C

• Press the

ait off-hook) for a busy station:

nd await an answer.

allback (wait on-hook) for a busy station:

MSG button and hang-up.

To make a Voi

• Dial #,

• After the

ce Over announcement to a busy station:

Splash tone is heard, begin speaking.

To activate Me

• Press the ssage Waiting:

MSG button and hang-up.

External Calls

4.2.1 Placing external CO/VoIP calls

External calls are placed on CO/IP lines. These ‘li

are accessed either using a butt

long distance, etc. Using the CO/IP line group code,

you will be able to access any line from the group. A

Flex button on the iPECS Phone assigned as a LOOP

button lets you access a line from a group. Dial codes

for access to CO/IP lines are:

Individual CO/IP line access—

LIP-8012D & LIP-8024D User Guide Issue 1

27 August, 2008

88 + Line number (01-42 for iPECS-100, or 001-

200 for iPECS-300 & 600).

CO/IP Group access—

801-820 for iPECS-100, or 801-872 for iPECS-

300 & 600

Any CO/IP Line access—

Dial Pulse to Tone

ing

IP address

If Least Cost Routing is set-up, the number you dial

m will place the call on the

ight COS).

You may need to enter an Authorization code before

h case you will receive a second

subject to Call Time

Restrictions, you will receive a Call Warning Tone

prior to disconnect.

OTE—In the event of an emergency, assigned

call) may be dialed

When dialing on a CO line which uses pulse sty

signals, you may activate

Switchover changing to DTMF style dialing (for bank

services, etc.).

When placing an IP call, you must dial an

using the ‘*’ key in place of the dot.

will be analyzed and the syste

least expensive route.

You may be assigned Dialing and/or CO/IP Line

Access Restrictions, in which case you will receive

error tone if you attempt to dial or access a restricted

number/CO/IP line. CO/IP line and Station Class Of

Service (COS), which establish dialing restrictions, may

vary during Day and Night operation (Day/N

placing calls, in whic

dial tone.

Your external calls may be

Emergency numbers (ex., a 911

from any station in the System, regardless of a

Station’s dialing restrictions (COS).

To place an ex

• Lift the ha

• Dial the C

• Dial the d

ternal call:

ndset,

O/IP line/group,

esired number.

LIP-8012D & LIP-8024D User Guide Issue 1

28 August, 2008

4.2.2

e busy, you

usy signal. You may request

4.2.3 s: Tracking External calls for billing

4.2.4

orarily ‘Lock’ your phone by activating

S, which will disable all dialing from the

o deactivate Temporary COS you must enter

zation code.

Waiting for the next available CO/IP line

the lines connected to your system arIf all

will receive an All Trunks B

to be notified when a line becomes free.

Account Code

In some cases, you or your company may desire to

track calls for billing or other purposes. You may enter

an Account Code, which is output from the system to a

printer in the SMDR report. You may have an Account

Flex button (refer

Code to Assigning features to Flex

buttons).

Disable dialing from your phone

To activate a q aled line is busy:

• Select the desired CO/IP line button; when the busy

notification is returned, press the MSG button,

ueue if the selected/di

• Return to a

is availab n idle state by going on-hook; when the line

le, the Station will be notified (ringing).

To enter an Ac

• Lift the ha

• Press the

count Code before the call:

ndset,

assigned ACCOUNT CODE button,

• Dial the A

• Press *, I

• Place the CO/IP call as normal.

To enter an Ac

• Press the

ccount Code (1-12 digits),

ntercom dial tone is heard,

count Code during a call:

assigned ACCOUNT CODE button,

• Dial the A

• Press *. ccount Code (1-12 digits),

You can temp

Temporary CO

phone. T

the station’s Authori

To activate Temporary COS:

• Press TRANS/PGM,

• Dial 21 (User Program code),

• Press HOLD/SAVE.

LIP-8012D & LIP-8024D User Guide Issue 1

29 August, 2008

4.2.5 Temporarily override dialing restrictions at a

phone

Override the dialing restrictions at any phone by

activating Walking COS. The Walking COS dialing

restriction levels are applied for a single call only. For

multiple calls, you will need to reactivate Walking COS

or use the FLASH button to regain CO/IP dial-tone.

4.3

dial (LNR)

an external call is

mber Redial (LNR)

ne, the system will store

the numbers dialed on the last 15 calls.

Using Directory

4.3.1 Using Last Number Re

The last number dialed on

automatically saved in the Last Nu

buffer. The iPECS Display Pho

To activate Wa

• Press TRA

lking COS:

NS/PGM,

• Dial 23 (User Program code),

al.

• Dial your Authorization Code (station number and

password),

• Place call as norm

To dial th

• Lift the h

e Last Number for an external call:

andset, and/or press the DIR Soft button,

• Press Spe Soft button,

Navigation up and down buttons to select

ast 15 numbers dialed,

• Dial *,

• Press the

from the l

• Press the Send Soft button or HOLD/SAVE.

To deactivate Te

• Press TRANS

mporary COS:

/PGM,

• Dial 22 (User Program code),

• r

• Dial your Authorization code,

P ess HOLD/SAVE.

LIP-8012D & LIP-8024D User Guide Issue 1

30 August, 2008

4.3.2 sing and Entering Saved Number Dial

ast number dialed on an external call

buffer for convenient dialing

ed number is stored until a new

Speed Dial Numbers

S-100 system has memory allocated for 800

numbers (bins 200-999). The

allocated

0-4999).

allowed, use System Speed Dial to call

d numbers.

In some cases, these numbers are divided into groups

ed System Speed Zone Groups. In this case, you

your

ed Dial Numbers

Each station in the iPECS-100 System is allocated

memory for 20 Station Speed Dial numbers (bins 00-19)

each up to 48 digits. The iPECS-300 & 600 support 100

You may store the l

Saved Number Dialto the

at a later time. The Sav

number is saved.

T p Save Number Dial:

• Lift the handset, and/or press the DIR

o lace a call using Soft button,

• Press Speed Soft button,

• Dial #.

To store a num

• While on ber in the Save Number Dial:

an outgoing external call, press the Save Soft

4.3.3 Using System

The iPEC

System Speed Dial

iPECS-300 & 600 systems each have memory

for 3000 System Speed Dial numbers (bins 200

You may, if

frequently diale

call

may access some numbers and not others and

dialing restrictions may be invoked.

Only an Attendant can assign System Speed Dial

numbers.

4.3.4 Using and Entering Station Spe

button.

To place a call

• Lift the handset,

using System Speed Dial:

• Press the DIR Soft button,

• Press the speed button,

• Dial the desired System Speed Dial bin number (200-

iPECS-100 or 2000-4999 for iPECS-300 & 600). 999 for

LIP-8012D & LIP-8024D User Guide Issue 1

31 August, 2008

Station Speed Dial numbers (bins 000-099). These

st digit—Activate dial tone detect.

it—The system will

numbers are entered at the user’s station and may

include several ‘special’ instructions. Special

instructions and the corresponding button are:

PAUSE will momentarily stop dialing.

FLASH as 1

FLASH not as 1st dig

generate a flash on the CO line.

st git—Send digits as ISDN Keypa

MSG as 1 di

Facility message.

st rity, the stored

hen used. ne

Switchover, the system will switch from

pulse to tone dialing.

name may

al by Name.

‘*’ as 1 digit—Display Secu

number will not be displayed w

‘*’ not as 1st digit—Dial Pulse to To

When entering a Speed Dial, a 16 character

be associated with the number for Di

Characters are entered with two keystrokes as in the

chart below.

– 11

– 12

– 13

A - 21

B - 22

C - 23

D - 31

E - 32

F - 3

– 10 2 - 20 3 - 30

– 41

- 42

- 43

J - 51

K - 52

L - 53

M - 61

N - 62

O - 63

- 40 5 - 50 6 - 60

S - 73

T - 81

U - 82 X - 92

Y - 93

9 - 90

- 71

- 72 W - 91

Q - 7* V - 83

8 - 80 Z - 9#

7 - 70

*1 -

Blank 0-00

*2 - :

*3 - ,

Character Entry Chart

LIP-8012D & LIP-8024D User Guide Issue 1

32 August, 2008

4.3.5 Dial by Name and Entering Your Name

by Name employs three different Directories:

dir peed dial), Public Directory

m Speed dial), or Intercom directory.

To place a call

• Lift the h using Station Speed Dial:

andset, and/or press the DIR Soft button,

• Press the Speed Soft button,

• Dial the d ber (00-19

or 000-099).

To enter a Sta on

Name:

• Lift the h ds

esired Station Speed Dial bin num

ti Speed Dial number with CO Line and

an et, and/or press the DIR Soft button,

ed• Press the Spe Soft button,

• Press the ADD Soft button,

ed Station Speed Dial bin number, • Dial the desir

• Select/dia

• Dial the desir

• Press HOLD/SA

l the CO/IP line/group,

ed number to be stored,

VE,

• Enter the

Character

• Press HOL

associated name if desired, using the

Entry Chart,

D/SAVE.

To assign a St Dial number directly to a Flex

button:

• Press TR

ation Speed

ANS/PGM,

• Press the d F ton

• Select th m

desire lex but ,

e Tel Nu tton

• Select/d O/ gro

• Dial the nu

• Press HO ,

Soft bu ,

ial the C IP line/ up,

desired mber,

LD/SAVE

• Enter the associated name if , using the

Character Entry chart,

• Press HO .

desired

LD/SAVE

Using

Dial

Private ectory (Station S

(Syste

LIP-8012D & LIP-8024D User Guide Issue 1

33 August, 2008

NOTE—To allow others to co

Intercom directory, you must e ntact you via the

nter a name for your

lled, or the

maximum number of retries is attempted—this is

Automatic Called Number Redial (ACNR).

For each retry, the system will activate your speaker

then place the call with the microphone muted. When

the remote end answers, you must select the MUTE

station (up to 12 characters).

4.3.6 Using Automatic Called Number Redial (ACNR)

When making an external call and a busy signal is

received, the system can be set to retry the number until

the call is connected, the feature is cance

button, or lift the handset. Either of these actions will

To a

•

pl ce a call using Dial by Name:

Press DIR Soft button,

blic directory, 3: Intercom directory, the LCD will

e Character Entry Chart in

• Dial the desired directory, 1: Private directory, 2:

display the names in alphabetical order,

/down keys, or enter • Scroll using the Navigation up

hsearch characters (refer to t

Section 4.3.4).

• Press HOLD/SAVE to place the call.

M button,

enter your station user name:

• Press the TRANS/PG

• Dial 74 (Station User Name code),

Enter the Name, up to 1• 2 characters (press DND

ce/delete a character). To input

ss the second Soft button to select ABC> or abc>

button, press the

2 button once),

button, press the

the 2 button twice.

er of a button, press the

ree

button to backspa

characters:

• Pre

mode,

• To input the first character of a

button 1 time (ex., for ‘a’, press

• To input the second character of a

’, press button 2 times (ex., for ‘b

charact• To input the third

button 3 times (ex., for ‘f’, press the 3 button th

times.

• Press HOLD/SAVE.

LIP-8012D & LIP-8024D User Guide Issue 1

34 August, 2008

cancel the ACNR request as well as connect you to the

remote party.

To set up ACNR, while on an outgoing call: • Use the Navigation button to display the next menu

and select the ACNR Soft button,

Hang-up handset. •

•

cancel the ACNR request:

Press the Stop Soft button.

LIP-8012D & LIP-8024D User Guide Issue 1

35 August, 2008

5. TRANSFER, CONFERENCE & OTHER CALL HANDLING

call to a

r other

l Transfer. You can screen

r with the receiving party (Screened Call

lete the transfer without screening

ransfer).

nal or external, are place in

Transfer Hold. These calls will receive Music on Hold

(MOH) and will recall if not answered in a timely manner.

If an Unscreened Transfer call encounters an error or

DND, it may immediately recall at your Station.

DSS/BLF buttons may be employed to transfer calls.

5.2 Call Hold: Placing a call in a waiting state

You may place an active Internal or External call in one

of several holding states. In System Hold, other non-

restricted stations may pick-up the call. In Exclusive

Hold, only the holding station may pick-up the call.

The system is assigned a preferred hold type (System

or Exclusive). You may override this Hold Preference

by pressing the HOLD/SAVE button twice.

5.1 Call Transfer: Sending a

different destination

You can send an active call to another station o

resource of the system, Cal

the transfe

Transfer) or comp

(Unscreened Call T

Transferred calls, inter

The LEDs for CO/IP line buttons flash at distinctive rates

for the holding station and other iPECS Phone users.

There are also user operations such as pressing a

DSS/BLF button that will place a call in Automatic Hold.

Calls will remain in the held state for a period and then

recall the user. This Hold Recall is provided with a

different ring signal. If not answered in a timely manner,

the Attendant will receive Attendant Hold Recall.

5. Call Handling

To Transfer an active call:

• Press TRANS/PGM,

• Call the transfer party,

• Unscreened Call Transfer- Hang-up,

• Screened Call Transfer– When call is answered or

Splash tone is heard, announce the call and hang-up.

LIP-8012D & LIP-8024D User Guide Issue 1

36 August, 2008

5.3 Broker Call: S

5.4 Conference

establish a Conference with up to 3 parties, or

en using a Multi-Party Conference

he other parties in the

ct to

ecall.

ou may also use the Conference operation to join 2

versation. This is an

To place a call n Ho

ss HOLD/SAVE.

o ld:

• Pre

witching between two calls

You may switch between the active call and a call on

Hold, placing the active call on Hold acting as a broker

between two or more parties, Broker Call. iPECS

Phone users may ‘broker’ for multiple calls up to the

number of CO/IP line buttons.

To switch betw

• Press the een two calls (Broker Call):

desired CO/IP line button.

Joining Multiple People in a

You can

24 parties wh

Interface Module (MCIM). T

Conference may be internal or external.

A Conference can be placed on Hold and is subje

Hold R

external parties in a private con

Unsupervised Conference, which is not subject to the

normal Hold Recall operation.

To establish a

• Establish

parties,

• Select the

Conference:

call with one of the desired conference

Conf Soft button,

• Establish

• Select the

call with the other conference party,

Conf Soft button,

• Select the Conf Soft button again to establish the

e. conferenc

To place a Con

• Press the ference on Hold:

HOLD/SAVE button.

To retrieve the

• Select the Conf

Conference from Hold:

Soft button.

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37 August, 2008

5.4.1 Setting up a Conference Room

ference, up to 9

t up, letting up to 24

hen setting up

Conference Room, a password can be designated for

ternal parties) to use for

To ervised Conference:

• Establish conference with two external parties,

• Select the Conf

establish an Unsup

Soft button,

To retrieve an

• Lift the ha

• Select the

• Hand-up handset.

Unsupervised Conference:

ndset,

Conf Soft button.

In addition to establishing a Con

Conference Rooms can be se

parties converse when using a MCIM. W

invited parties (internal and ex

accessing the established Conference Room.

To set-up a Co

• Press the nference Room:

TRANS/PGM button,

• Dial 53 to

• Dial the d

• If desired

(up to 12

• Press HOL

create a Conference Room,

esired Conference Room number (1-9),

enter a password for the Conference Room

digits),

D/SAVE to establish the Room.

To join a Confe

m entry code),

• onference Room password.

rence Room:

• Lift the handset,

• Dial 59 (Conference Roo

• Dial the Conference Room Number,

Dial the C

delete a Conference Room:

• Press the TRANS/PGM button,

• Dial 54 (Conference Room delete code),

• Dial the Conference Room number (1-9),

• Dial the Conference Room password,

• Press HOLD/SAVE to delete the

Conference Room.

LIP-8012D & LIP-8024D User Guide Issue 1

38 August, 2008

5.5 Call Park: Placing a call on Hold to Page

A user may transfer an active CO/IP call to a special

h can be accessed

ypically, this

ging to notify the desired user of

all. Recall after the Call

5.6 Two-Way Record: Recording a call

ctive external conversation in your

holding location (Park Orbit), whic

easily from any station in the system. T

feature is used with Pa

a parked c

Parked calls are subject to Hold

Park timer.

• Press TRANS/PGM,

park an active external call:

• Dial the Park Orbit (601-610 for iPECS-100, or 601-619

for

• Return to

To retrieve a p

• Lift the ha

• Dial the P

iPECS-300 & 600),

idle.

arked call:

ndset,

ark Orbit.

You may record an a

Voice Mail Box.

ord

activate Two-Way Record while on a CO/IP call:

• Use the Navigation button to display the next Menu

and select the Rec Soft button, record warning tone

ile on a CO/IP call:

n button to display the next menu,

is heard and recording starts.

To stop Two-Way Record wh

• Use the Navigatio

and select the Record Soft button or,

• Hang-up, return to idle.

LIP-8012D & LIP-8024D User Guide Issue 1

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6. SEND & RETRIEVE MESSAGES

6.1 Responding to a Station Message

Waiting Indication

Another station can leave a Station Message Waiting

ode. The message icon will be displayed on

the LCD screen in LIP-8024D. If programmed, a flashing

CS Phone also will indicate when

a Message Waiting (PGM 111-Flex10). As a

. You may review and delete messages

as respond with a call back.

indication (MWI) when you do not answer or your phone

is in DND m

MSG LED on the iPE

there is

further notification, a Message Wait Reminder To

can be provided

as well

6. Send & Retrieve

Messages

To review your Station messages:

n, the LCD shows the Message

• Press the MSG butto

Summary display:

1. ICM MWI(002)

2. VSF MSG(002)

3. VMS MSG(001)

BACK OK

• Dial 1 to view Station messages, h

To re

• uttons to scroll through

• Press the navigation up/down button to scroll throug

the messages.

turn a call from the list of Intercom (MWI):

Press the navigation up/down b

the Intercom messages,

• Press the OK Soft button to select and place the retur

call. n

• Press the navigation up/down buttons to scroll through

the Station messages,

• Press the Delete

delete a Station MWI:

Soft button to select,

• Dial 1 (Delete MWI).

To delete all Station MWIs:

• Press the Delete Soft button,

• Press 3 (Delete All MWIs).

LIP-8012D & LIP-8024D User Guide Issue 1

40 August, 2008

6.2 Getting Voice Mail Messages

When callers a oice Mail

Box c e Mail

Box is ar IM/VSF module, the

e messages.

re forwarded or recall to your V

, they an leave a voice message. Your Voic

p t of the integrated VM

iPECS Feature Server or an external Voice Mail

system.

The Voice Mail system allows access to and

management of received voice messages. While in

your Mail Box, you have control of your password and

Mail Box greeting. In addition, you can remotely control

Call Forward for your station from the VMIM/VSF. You

will need to register an Authorization Code for your

station to access the VMIM/VSF Voic

To retrieve Voice Mail locally using a Flex button:

• Press the programmed VOICE MAIL Flex button,

• d corresponding password

to receive th sages’ prompt,

• Dial desired

• At completio up to return to idle.

To he MSG button:

Dial your Mail Box number an

e ‘Number of Mes

option codes,

n of session, hang-

retrieve Voice Mail locally using t

• Press the flashing MSG button, the LCD shows the

Message Summary display:

1. ICM MWI(002)

2. VSF MSG(002)

3. VMS MSG(001)

BACK OK

• Press the Navigation down key, to display additional

items: (003) 4. UMS MSG

5. ICM SMS(003)

BACK OK

•Dial 2 for VMIM/VSF, 3 for external VM Server Voice Mail, or 4 for Feature

ur station number and

• At completion of session, hang-up to return to idle.

• After the prompt enter yo

password,

• Dial desired option codes,

LIP-8012D & LIP-8024D User Guide Issue 1

41 August, 2008

6.3 Sending and

You can exchange short text messages (up to 100

S display

activate the

Wait indication

he ring/message LED will flash.

To access you

• Lift the h

• Dial the t

by the VM

• At answe

prompt,

• Dial the M

of Messag

• Dial desir

• At comple

r Voice Mail Box from a Remote Location:

andset,

elephone number of a DISA CO line answered

IM/VSF Auto Attendant,

r, dial # to receive the ‘Mail Box & Password’

ail Box and password to receive the ‘Number

es’ prompt,

ed option codes,

tion of session, hang-up.

Receiving Short Text Messages

alphanumeric characters) with other iPEC

phone users. These messages will

message icon on the LCD (LIP-8024D). If th

ring/message LED is set to Message

(PGM111-Flex10), t

To send an SMS message to another iPECS display

•

one:

Press the TRANS/PGM button,

• Dial 36 (SM

• Dial 1 to re

new or edit e,

• r m

character (refer to Character Entry Chart in Section

4.3.4).

• Press HOLD/essage.

S send code),

send an existing message, or 2 to send a

an existing messag

tation range to recei• Enter the s ve the message, to

send to a single station enter the station number twic

Dial you essage using 2 key strokes for each

SAVE to send your m

To e vi w your received Short text messages:

Press the MSG butt

• on, and press the Navigation down

key four times (LIP-8012D) or three times (LIP-

8024D), the LCD will display the Messa

display, ge Summary

5. ICM SMS(003)

BACK OK

4. UMS MSG(003)

LIP-8012D & LIP-8024D User Guide Issue 1

42 August, 2008

• Dial 5; the first two (LIP-8012D) or three (LIP-8024D)

SMS messages are shown i

Dial the Message n brief,

• Delete

• number to view the entire SMS

message.

delete received Short text messages:

Press the Soft button,

rt text messages.

• Dial 1 to Delete the message, 2 to Cancel, or 3 to

Delete all received Sho

LIP-8012D & LIP-8024D User Guide Issue 1

43 August, 2008

7. REMOTE S A

SA)

ccess) allows remote

es (remote

on Code).

d inputs

CO/IP lines, review

voice mails, etc).

7.2 Mobile Phone Extension

When away from your desk or office you can place and

receive iPECS calls on a registered mobile phone. You

may need to activate the Mobile Phone Extension

feature and assign the Mobile Phone number.

This feature is only effective with an ISDN CO line.

YSTEM CCESS

7.1 Direct Inward System Access (DI

DISA (Direct Inward System A

ystem’s resourcusers to gain access to the s

users may be required to enter an Authorizati

The system will recognize remote user diale

(call other stations, place calls over

To access system resources remotely:

• Call the system’s DISA facility,

• Await answer and dial your authorization code (station

number and password),

• Dial as needed for the desired system resource.

To register a mobile phone number:

• Press the TRANS/PGM button,

• Dial 37,

• Dial the mobile phone number,

• Press the HOLD/SAVE button.

To activate a registered mobile phone:

• Press the TRANS/PGM button,

• Dial 38,

• 1 to activate, 0 to deactivate,

• Press the HOLD/SAVE button.

To place a call from the mobile extension using the iPECS

System:

• Dial the ISDN DID number of the station; the system

will check the Caller ID and answer the call. The user

then will receive intercom dial tone,

• Place internal or external iPECS call as normal.

7. Remote y

Access

S stem

LIP-8012D & LIP-8024D User Guide Issue 1

44 August, 2008

NOTE—The mobile may reconnect to the transfer

call by pressing the # key.

To Trans

iPECS: fer a call from the mobile extension using the

• Dial “*”

• Dial the

the mob

while on an iPECS call,

desired extension, the call is transferred and

ile

hone returns to idle.

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45 August, 2008

8.1 Call Log

8. Misc. Features 8. MISC. FEATURES

Users can view a log of incoming, outgoing and misse

calls on the display (up to 99 records). A LOG S

button provides simple acce

oft

ss to incoming (called),

e LOG Soft button will be

displayed as LOG(M); the missed call icon also will

appear on the LCD (LIP-8024D).

outgoing (dialed) and missed (lost) calls.

NOTE—if a call is missed, th

To access the Call Log menu:

• Press the LOG Soft button,

• Using the Navigation up/down keys, to view items

(Called, Dialed, or Lost),

01. ▶ CO1 01112345678

02. ◀ 101

03. CO2 LEE K D

BACK SELECT SEND

▶

• Log codes include:

◀- Incoming call

▶- Outgoing call

- Missed call

To place a call using numbers stored in the Call Log:

• From the Call Log, use the Navigation up/down keys, to

view items (Called, Dialed, or Lost),

01. ▶ CO1 01112345678

02. ◀ 101

03. CO2 LEE K D

BACK SELECT SEND

▶

• Highlight the desired item, and press the Send Soft

button to place the call.

To save an external call to the Station Speed Dial:

• Use the Navigation up/down buttons to highlight the

desired external call item,

• Press the Select Soft button,

• Press the Save Soft button.

LIP-8012D & LIP-8024D User Guide Issue 1

46 August, 2008

The CO code in a log item is used to seize the co line

when placing an exte all log. Up to 5

CO c c

ed codes. If a code 2 -

selected, the selected code will be used in placing all

in the call log.

rnal call using the c

d. odes an be save

he first CO code is sent from the system in the saved

call log. Normally the first CO code is ‘9’, but if the

telephone number is equal to a number in the Speed

Dial list, the first CO code will be the access code of the

saved CO line of the speed dial. Therefore the first CO

code of each call log can be different and is not be

editable.

CO Codes 2 - 5 are the user-defin

of the external calls

• From the C igation key, to

advance to Soft button items,

02.

03. CO2 LEE K D

CODE

select a CO Code:

all Log, use the right Nav

the next 3

01. ▶ CO1 01112345678

◀ 101

DEL CO

•Press the CO COD ode displaying the +

symbol is the cur em),

•

E Soft button (c

rently selected it

1. +88001

3. BACK EDIT SELEC

To edit the CO c ):

• Use Navigation up/down buttons to highlight the

desired item,

• Press the Edit

ode (positions 2-5 only

Soft button to modify selection.

• buttons to highlight the

select the CO code:

Use Navigation up/down

desired item,

• Press the Select Soft button.

LIP-8012D & LIP-8024D User Guide Issue 1

47 August, 2008

8.2 Contrast

8.3 Background M

the system.

hese sources or an internal source provide input for

Background Music (BGM) and Music On Hold (MOH).

n, a recorded message from the VMIM can be

iPECS

ers

T possible selections for BGM and MOH:

8.4

User can broadcast announcements to other

Stations are

one or more of the Internal Page Zones.

ones 501-510 (iPECS

100), 501-535 (iPECS 300 & 600)

Internal All Call Page 543

External Page Zones 545-546

External All Call Page 548

LCD contrast can be adjusted to enhance viewing ability.

usic and Music on Hold

Two audio sources can be connected to

In additio

used. BGM is played over the speakers of the

Phone when the station is idle. MOH is played to call

placed on Hold.

here are four

: Off

: Source BGM1

3: Source BGM2

4. VMIM message

Using Internal, External and Meet-Me Paging

The

stations and/or external speakers.

assigned to

The system has two External Page Zones that can b

connected to external speakers.

Page Zone codes are:

Internal Page Z

To turn on Background Music:

• Press HOLD/ to cycle through the BGM selections. SAVE

To change the

• While in a

LCD Contrast:

n idle state, press the VOL S T buttons to

adjust the

S- increa

T- decrea

brightness.

se (darker)

se (brighter)

LIP-8012D & LIP-8024D User Guide Issue 1

48 August, 2008

All Call Page 549

If the desired Page Zone is busy, the User can elect to

omes in the queue. Users

paged party answer the Page using

y may

any phone in the system by

et-Me code.

8.5 Push-To-Talk

assigned as a member of one or

ine Push-To-Talk (PTT) page

groups. Users separately log-in or log-out of any one or

hich the phone is assigned. Once

page

ed in

to the same PTT group.

be recalled when their turn c

can also request a

Meet-Me Paging. In this case, the paged part

answer the page from

dialing the Me

(PTT) Page

iPECS Phones can be

more of the system’s n

To make a pag

• Lift the handset,

• If assigne

announce

To queue for a

• Press the

• Dial the desired Page zone,

d, after page warning tone, make

ment.

page when busy is received:

MSG button,

• Replace t

To answer a M

• Lift the ha

he handset returning to idle.

eet-me-Page:

ndset.

all PTT groups to w

logged in, place or receive one-way

announcements to/from other users who are logg

To log-in to a

• Dial #0,

• Dial the d

groups),

To log-out of t

• Dial #0, t

• Press the * k

To place a page announcement to the activ T group:

• Press and hol

PTT group:

esired PTT group number (1-9 or 0 for all

he PTT group(s):

he PTT Log-in/out code,

ey. e PT

d the PTT Flex button,

• After con m anno . fir ation tone, make page uncement

LIP-8012D & LIP-8024D User Guide Issue 1

49 August, 2008

8.6 Wake-Up Alar

larm by lifting the handset,

BGM will be provided.

8.7 Alarm/Door B

ed and the Alarm Ring signal

unique Door Bell Ring (single tone burst)

may be received each time the external contact is

d to act

as a Door Open contact.

iPECS supports an Alarm clock for each station in the

system. The alarm clock can be set to repeat daily or

as a one-time alarm.

When responding to the a

To set the Wake Up Alarm clock:

• Press TRANS/PGM,

• Dial 41 (Alarm Clock code),

• Dial 2-digit hour and minute for alerting,

• For a daily (repeating alarm), press #,

• Press HOLD/SAVE.

To erase Wake-Up:

• Press TRANS/PGM,

• Dial 42 (Alarm Clock delete code),

• Press HOL SAVE. D/

ell

The system can monitor external Alarm or Door Bell

contacts:

Alarm Monitor—should the external contact activate, a

unique Alarm Ring signal and LCD display may be

received. To restart the monitor circuit, the external

contacts must be deactivat

terminated.

Door Bell—a

activated. A system contact also can be assigne

To r top code).

te minate the Alarm signal:

• Dial 565 (Alarm S

To activate the Door Open contacts:

•Lift the handset,

• Dial Door Open code, #* and contact number 1-4.

LIP-8012D & LIP-8024D User Guide Issue 1

50 August, 2008

NOTE—Contacts 3 & 4 are only available in the

iPECS -300 & 600.

8.8 Power Fail Tr

back-up batteries or Power Fail

ally. When PFT is implemented,

an SLT is connected to a CO line by the system. This

y normal SLT, providing service

8.9 s

incorporate several

Users with general

on such as station number, date, time, and

status. Voice Memos are heard over the iPECS

eaker and over the handset for SLTs.

o, the following items are

ICM Signaling Mode (Handsfree/Tone/Privacy)

Station IP Address

ion Mac Address

ansfer (PFT)

When AC power to the system fails, back-up operation

may be provided with

Transfer (PFT). When battery back-up is provided the

station will operate norm

SLT can be used as an

while power is out.

Sy tem Voice Memo

The integrated Voice Mail modules

Voice Memos to provide Station

informati

feature

Phone sp

For the Station Status Mem

reported

Stat

Number of messages x (x: number of all

message waiting)

Wake-Up Time (hh:mm)

Do Not Disturb

Forwarded to station xxx

Forwarded to speed bin xxx

Queued CO/IP line xxx

Locked (Temporary COS)

COS x

LIP-8012D & LIP-8024D User Guide Issue 1

51 August, 2008

NOTE—only activated features are announced.

8.10 Hot Desk

one as if it were your station.

attri r station number and you can

n logged-out, calls to your

forwarded to the chosen destination.

iPECS phones in the system may be assigned for H

e Hot Desk phones let you log-oDesk operation. Thes

and use the Hot Desk ph

Once logged-on, the Hot Desk station will take on the

butes assigned to you

make calls as normal. Whe

station number are

To hear Date &

• Dial the Voice Memo code (661 for iPECS-100, or *661

• Date and

is xx:xx p

To hear Statio

• Dial Voice

iPECS-300

• The Statio

150”.

To hear Station Settings:

iPECS-300

• Station St

Time memo:

for iPECS-300 & 600),

Time memo is heard, “Date is May 2nd.Time

m”.

n Number Prompt:

Memo code (662 for iPECS-100, or *662 for

& 600),

n Number memo is heard, “This is station

• Dial Voice Memo code (663 for iPECS-100, or *663 for

& 600)),

atus Memo is heard.

LIP-8012D & LIP-8024D User Guide Issue 1

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To Log on to a Hot Desk station:

•

•n Code (Station Number and

To L Hot Desk station:

Lift the handset,

Dial your Authorizatio

Password).

og out of the

• Press the TRANS/PGM button,

•

• to select a call forward

Dial * twice,

Use the VOL S T buttons

destination for your calls, speed dial, joined mobile

phon

e, VMIM/VSF, or VM group,

utton.

• Press the HOLD/SAVE b

LIP-8012D & LIP-8024D User Guide Issue 1

53 August, 2008

9. PBX, CENTREX & ISDN FEATURES

PECS has been designed to operate with a host

rvices from your service

nnects to a host with analog CO

t as an

host

st dial codes. While on a

feature to transfer calls to

other host extensions or access features of the host.

The Flash feature may be used on other CO lines to

regain dial tone from the CO line without relinquishing

control of the CO line to place another call.

9.2 Access the ISDN Network

9.2.1 Using the Keypad facility to access ISDN

features

Access to certain features of your ISDN services

requires that dialed digits be sent to the ISDN as data

and not tones. In this case, dialed digits are sent as

‘Keypad messages’.

A Keypad Facility button must be assigned using the

Flex Button program procedures. Once active, dial into

the ISDN for services; however, actions other than

dialing will deactivate the Keypad Facility operation.

9.1 Access PBX or Centrex features

The i

PBX system or Centrex se

provider. The iPECS co

lines.

When accessing a CO line, the phone will ac

extension of the host, allowing access to the

system features using the ho

call, use the iPECS Flash

To access PBX or Centrex features while idle:

• Lift the handset,

• Select/dial access a PBX/Centrex CO line,

• Dial PBX/Centrex feature code.

To access PBX/Centrex features while on a PBX/Centrex

CO line:

• Use the Navigation button to display the next menu,

and select the Flash soft button,

• After receiving new dial tone, dial the PBX/Centrex

feature code.

9. PBX, Cent

ISDN Feat

rex, &

ures

LIP-8012D & LIP-8024D User Guide Issue 1

54 August, 2008

9.2.2

sis, and as

with Centrex, are accessed using the Flash button on an

upplementary services an ISDN line can be

placed on the line.

the two held calls

hold button. An ISDN line

To activate Keypad Facilit

the KEYP C

y operation:

Using ISDN Supplementary Services

ISDN service providers may incorporate features similar

to those of Centrex. These ISDN Supplementary

services are provided on a subscription ba

iPECS phone.

Using s

placed on Hold and a second call

e between You may then alternat

(Broker Call) using the

conference can be established using the Flash and Conf

Soft buttons. A conference can also be placed on hold.

9.2.3 A SDN Caller ID Restriction

outgoing, Connected Line (COL),

ctivating I

iPECS Phone users can restrict the transmission of

Caller ID to the far-end. This may be a subscription

service of your carrier. Separate Flex buttons are

required to activate

and incoming, Calling Line ID (CLID) restriction.

• Press AD FA ILITY utton to switch to keypad

mode

• Dial ,

as de

To deactivate

• Press KEY

sired.

Keypad Facility operation:

PAD FACILITY,

• OR

• Press a Feature or Flex button.

Whil s ISDN Supplementary

se i

•

e on an ISDN CO line, to acces

rv ces:

Press Flash,

• Press HOL /SAVE, ConfD, or CO line button to activate

the desired feature.

To restrict Cal

• Lift the handset,

• Press programmed CLIR/COLR button to place call.

ler ID:

LIP-8012D & LIP-8024D User Guide Issue 1

55 August, 2008

10. FEATURES & FLEX BUTTONS

10.1 Entering Station Program Data

al code set is available for iPECS Phone users

s Authorization Codes

After entering the User Program mode,

dial the codes to select the attribute and setting. Once

saved. A list of the User

Program codes, the feature/function and any input

required are given in Appendix B. In some cases, you

signments.

10.2 Assigning Fea

feature and may include the Account code digits).

tures that may be assigned to a Flex button include:

S/B bin.

Flex Numbering Plan—Enter Flex Numbering Plan

code (refer to Appendix A). a

A speci

to assign certain attributes such a

(Passwords).

selected, the setting is

10. Featur

Buttons

es & Flex

enter these codes as part of Flex button as

tures to Flex Buttons

You may assign features and functions to the Flex

buttons on your iPECS Phone (possibly CO/IP lines).

Flex buttons may be assigned for most features

providing One-Touch feature activation (ex., a Flex

To assign user

• Press TRA

programmable attributes to your station:

NS/PGM,

• Dial desir

• Press HOL

ed User Program codes shown in ,

D/SAVE.Appendix B

button may be assigned to access the Account Code

Fea

DS LF—Enter station number.

Speed Dial—Enter Station/System Speed dial

User Program Code—Press TRANS/PGM and enter

User Program code (refer to Appendix B).

CO/IP Line—Enter the CO/IP line or group

number.

To assign a fea

• Press TRANS PGM

ture to a Flex button:

• Press the desired Flex button,

and required inputs; for User

pendix B), first press the TRANS/PGM,

• Dial desired code

Program codes Ap

• Press HOLD/SAVE.

LIP-8012D & LIP-8024D User Guide Issue 1

56 August, 2008

APPENDIX A FLEXIBLE NUMBERING PLAN

FE iPECS-

100 iPECS-

300 iPECS-

600 REMARK ATURE

Intercom Call 100-

169 100-

399 1000-

1599

Internal Page Zone 501-

510 501-

535 501-535

Internal All Call Page 543 543 543

Meet Me Page 544 544 544

External Page Zone 1~2 545- 545-

546 546 545-546

External All Call Page 548 548 548

All Call Page (Internal/External) 549 549 549

SMDR Account Cod ee Ent r 550 550 550 SLT use

only

Flash Command to CO Line 551 551 551 SLT use

only

Last Number Redial 552 552 552 SLT use

only

DND (Toggle On/Off) 553 553 553 SLT use

only

Call Forward 554 554 554

Speed Dial Programming 555 555 555 SLT use

only

Message Wait/Callback Enable 556 556 556 SLT use

only

Message Wait/Callback Return 557 557 557 SLT use

only

Speed Dial Access 558 558 558 SLT use

only

Cancel DND/FWD/Pre MSG 559 559 559 SLT use

only

CO System Hold 560 560 560 SLT use

only

Program Mode Access 561 561 561 SLT use

only

Attendan Ut navailable 562 562 562

Answering Machine

Emulation 564 564 564

LIP-8012D & LIP-8024D User Guide Issue 1

57 August, 2008

FEATURE iPECS-

100 iPECS-

300 iPECS-

600 REMARK

Alarm Reset 565 565 565

Group Call Pickup 566 566 566

Universal Night Answer 567 567 567

Account Code with bin 568 568 568

Walking COS Code 569 569 569

ACD Supervisor On/Off Duty 571 571 571

ACD Supervisor Login 572 572 572

ACD Supervisor Logout 573 573 573

ACD Help Code 574 574 574

ACD Calls In Queue Display 575 575 575

ACD Supervisor Status

Display 576 576 576

ACD Supervisor Monitor 577 577 577

ACD Reroute Queued Call

w/answer 578 578 578

ACD Reroute Queued Call

w/o answer 579 579 579

Enter Conference Room 59 59 59

Camp-On Answer 600 600 600 SLT use

only

Call Parking Locations 601- 601- 601-619

610 619

Group Pilot Number 620-

659 620-

667 620-667

Station User VMIM/VSF

Features 66 *66 *66

Call Coverage button 67 67 67

Direct Call Pickup 7 7 7

CO/IP Group Access 8xx

01-20 8xx

01-72 8xx

01-72

Individual CO/IP Line Access 88xx

01-42 88xxx

001-

200

88xxx

001-400

Retrieve Last Held CO/IP 8* 8* 8*

Retrieve Individual Held CO/IP 8#xx

8#xxx

xx(x) =

CO Line

number

Access CO Line in the 1st

available CO Group 9 9 9

Attendant Call 0 0 0

LIP-8012D & LIP-8024D User Guide Issue 1

58 August, 2008

FEATURE iPECS-

100 iPECS-

300 iPECS-

600 REMARK

VM Message Wait Enabled *8 *8 *8

VM Message Wait Disable *9 *9 *9

Door Open (1st Door ) #*1 #*1 #*1

Door Open (2nd Door ) #*2 #*2 #*2

Door Open (3 Door

rd ) #*3 #*3 #*3 iPECS-

300 &

600

Door Open (4th Door ) #*4 #*4 #*4 iPECS-

300 &

600

MCID Request *0 *0 *0

AME Feature 564 564 564

Unsupervised Conference

Timer Extension code ## ## ##

PTT Group Login/Logout #0 #0 #0

LIP-8012D & LIP-8024D User Guide Issue 1

59 August, 2008

APPENDIX B USER PROGRAM CODES

CODE FUNCTION REMARK

10 Enblock Mode Dialing iPECS L 00 on IP-70 ly

11 x Differential Ring, Intercom Select R one 1-8 ing T

12 x Differential Ring, CO/IP line Select R one 1ing T -8

13 x Intercom Answer Mode Select ICM Signal mode,

1: HF, 2: TONE, 3:

Privacy

14 x Call Coverage Attribute Setting 1+: ON/OFF, 2+: ring

delay (0-9)

15 x Station Ring Download Select d load R g own in

Tone 0-9

19 Ear&Mic Headset Usage iPECS L 00 on IP-70 ly

21 Knock Down Station COS

22 Restore Station COS May req Autho zation uire ri

code

23 Walking COS May require Authorization

code

30 VM Mobile Notify

31 Station Message Wait Retrieve

32 CLI/IP Message Wait Retrieve

33 x Authorization Code

(Password) Entry Station number +up to

12 digits, no Flex button

34 Assign DID CALL WAIT Button

35 Message Wait in

Executive/Secretary pair

36 Send SMS Message

37 Register Mobile Extension

38 Activate Mobile Extension

39 Register Mobile Ext. CLI

41 xx Set Wake-Up Time Input time, 24 hour clock

42 Erase Wake-Up Time

51 xx Custom/Pre-defined Message

Display Select Message 00-20

52 xx Register Custom Message Input up to 24 characters

53 x Create Conference Room Input Conf Room (1-9) &

password

54 x Delete Conference Room Input Conf Room (1-9) &

optional password

LIP-8012D & LIP-8024D User Guide Issue 1

60 August, 2008

CODE FUNCTION REMARK

55 Monitor Conf. Room

61 x Headset/Speakerphone Mode

62 x Headset Ring Mode 1: Speakerphone, 2:

Headset, 3: both

71 LCD Display Mode

72 Version Display

73 Background Music

74 x Station User Name Registration Input up to 7 characters

75 Display Phone IP Address

76 Change Phone IP Address

77 Display Phone MAC IP

Address

78 Change Mode

79 Display Phone Version

80 Assign RECORD Button Requires VSF/External

SMDI VM

81 Assign ISDN CLIR Button

82 ISDN COLR Button

84 Assign ACCOUNT CODE Button

85 Assign LOOP Button

86 Assign ATD INTRUSION Button

87 ICM Button

88 Assign CAMP-ON Button

89 Assign KEYPAD FACILITY

Button

8# Assign OHVO Button

90 SPEED Button Assignment iPECS LIP-7000 only

91 CONF Button Assignment iPECS LIP-7000 only

92 CALL BACK Button

Assignment iPECS LIP-7000 only

93 DND Button Assignment iPECS LIP-7000 only

94 FLASH Button Assignment iPECS LIP-7000 only

95 MUTE Button Assignment iPECS LIP-7000 only

96 MONITOR Button Assignment iPECS LIP-7000 only

97 REDIAL Button Assignment iPECS LIP-7000 only

98 FWD Button Assignment iPECS LIP-7000 only

99 Assign PTT Button

*0 Hot Desk Login Code

LIP-8012D & LIP-8024D User Guide Issue 1

61 August, 2008

CODE FUNCTION REMARK

** Hot Desk Log out Code

*7 Force Fwd to Dest.

*8 Register Bluetooth

*9 Bluetooth Usage

August, 2008

Ericsson LG IP88XX IP Phone User Manual Part One

Ericsson-LG Co., Ltd. IP Phone Part One

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