Ericsson 0130102-BV Fixed Cellular Terminal User Manual Exhibit 8
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Exhibit 8 User Manual
User guide F250m terminal Fixed Cellular Terminal for PBX applications Content F250m ....................................................................... 7 USING TELEPHONES............................................ 18 SUPPLIED PARTS................................................... 8 USING CLI DISPLAYS........................................... 19 EXTERNAL CONNECTORS AND LIGHT INDICATORS........................................................... 8 USING PBX ............................................................. 20 ADVANCED FEATURES ....................................... 21 SIM CARD ............................................................... 9 Changing volume...................................................... 21 Diverting calls (call forward) ................................... 21 CONNECTIONS ...................................................... 10 Installing the FCT as a telephone line ..................... 10 Restricting calls (call barring).................................. 23 Installing an FCT connected to a PBX.................... 11 More than one call (call wait, call hold, call transfer, multiparty call) ........................................... 25 Preparing your FCT.................................................. 12 Phonebook (abbreviated dialing) ............................. 27 Installing the FCT on the wall ................................. 14 Voice mail ................................................................. 28 Connecting fixed line devices .................................. 16 Sending tone signals................................................. 28 Controlling call time (minute minder) ..................... 28 Antennas ................................................................... 39 Emergency number (hot line)................................... 28 Power supply ............................................................ 39 Two voice lines (alternate line service) ................... 29 SIM card security ..................................................... 30 SAFE AND EFFICIENT USE ................................. 40 Product care .............................................................. 40 TROUBLESHOOTING AND FCT INDICATORS 32 Antenna care ............................................................. 40 Light indicators......................................................... 32 Radio frequency energy............................................ 41 Audible tones............................................................ 35 Electronic devices..................................................... 41 Potentially explosive atmospheres ........................... 41 TECHNICAL SPECIFICATIONS ........................... 36 Power supply ............................................................ 42 Children .................................................................... 42 FCT ACCESSORIES ............................................... 38 Disposing of the product .......................................... 42 ISDN Adapter FI12 .................................................. 38 Battery information................................................... 42 Display Adapter DA20 ............................................. 38 Disposing of the battery ........................................... 43 Moving or storing the FCT ...................................... 43 What Ericsson will do .............................................. 44 Accessing the battery compartment ......................... 43 Conditions................................................................. 44 LIMITED WARRANTY .......................................... 44 REGULATORY INFORMATION ........................... 46 Limited Warranty Conditions ................................... 44 Ericsson Warranty..................................................... 44 DEFINITIONS.......................................................... 47 Ericsson F250m First edition, April 2002 This manual has been published by Ericsson España, S.A. Bilbao Technology Centre, without any warranty. Improvements and changes to this manual needed by typographical errors, inaccuracies of current information, or improvements to programs and/or equipment, may be made by Ericsson España, S.A. at any time and without notice. Such changes will, however, be incorporated into new editions of the manual. All rights reserved © Ericsson España, S.A. Bilbao Technology Centre, 2001 Publication number: EN/LZT 123 7036 R1B Important information: Some of the services described in this guide might not be supported by all networks. Please, contact your network operator for information on different network services operational in your GSM network. F250m The terminal offers a broad range of GSM speech services such as: The F250m is a cost saving solution for small and medium-size enterprises. • Prepaid Subscription Connected to a PBX, the F250m can route outgoing calls to mobile phones through the GSM network. As a result, you can benefit from the Least Cost Routing (LCR) capabilities offered by most PBX vendors for an optimal use of your telephone expenses. The F250m is compatible with most analogue PBXs on the market and with most of the available 2B+D ISDN (BR) digital output trunks, via the ISDN FI12 adapter. • Calling Line Identification according to ETSI and Bellcore standards • Hook-flash functionality for GSM supplementary services such as Call Waiting, Multiparty Conference Calls and more (all depending on the GSM network provision) The Terminal provides a built-in SMS supervision function that allows remote control and supervision of the unit. From an end-user point of view no difference will be perceived with the fixed line during the communication process since the voice quality achieved will perfectly emulate a fixed-line transmission as a result of the Enhanced Full Rate (EFR) speech codec. The terminal allows automatic network searching between GSM 900, GSM 1800 and GSM 1900 frequencies, ensuring world wide coverage in the GSM network. F250m Supplied parts After unpacking, please check that the following parts are included: External connectors and light indicators Screws Antenna AC power supply GSM FCT Antenna connector GSM radio indicator (green led) SIM card holder Cable User guide Wall bracket Battery cable Power indicator (red led) Power connector Telephone interface 5 m phone clable Maintenance connector – Display Adapter DA20 (optional) – Battery holder (optional) Supplied parts / External connectors and light indicators SIM card Your network operator provides you with a SIM (Subscriber Identity Module) card. The SIM card contains information about your telephone number and the services included in your subscription, among other things. Warning!: the FCT has to be switched off before inserting or removing your SIM card. SIM card Connections Warning!: please, before you start any connections refer to section “Safe and Efficient Use” on page 40 in this guide and contact your network operator if you have any questions. Warning!: to get a good FCT protection against electrical discharges and the best audio quality, a good grounding of the power supply is strongly recommended. Installing the FCT as a telephone line The FCT is designed to provide a telephone line (RJ11 connector) to which up to 3 Fixed Line devices can be connected in parallel. The FCT provides a single telephone line, which means that only one communication can take place simultaneously, in the same way as the ordinary fixed line. 10 Connections Note: you may be able to connect up to 3 telephone devices depending on their characteristics. See “Ring Back Test” on page 17. Warning!: in order to avoid GSM interferences (noise), place the FCT at least 3 meters (horizontal) away from electronic devices, including the telephone equipment connected to the FCT, or other household electronic devices such as televisions or radio receivers. The difference in height should be at least 2 meters (vertical). This is not necessary if you use telephone devices that fulfil the Immunity Characteristics settled by the IEC CISPR-24 standard. In this case, a minimum security distance of 20 cm is recommended. Installing an FCT connected to a PBX The FCT is designed to provide a telephone line (RJ11 connector) that behaves in the same way as an analog trunk. 2B+D ISDN digital output trunks, via its accessory ISDN FI12 adapter. See FCT accessories on page 38. FCT connectivity to the analogue trunk of the PBX Generic requirements The PBX should meet the following generic requirements for FCT connectivity: • The PBX must provide analog trunks. Otherwise, the ISDN FI12 adapter accessory will be necessary. See FCT accessories on page 38). • One position of the trunk must be assigned to each FCT terminal. • The trunk card must support either Busy Tone Detection (BTD) or Polarity Reversal Detection on answer and release. • The PBX can be programmed to utilize Least Cost Routing (LCR), if available, to automatically choose the FCT trunk when suitable. • If the PBX does not offer LCR, choose the FCT trunk manually with a special dialed prefix. The F251m terminal is compatible with most analog PBXs on the market and with most of the available FCT connectivity to the ISDN 2B+D trunk of the PBX FI12 GSM Network FI12 PBX (LCR) telephone line FCTs To carry out a correct FCT installation in a PBX, please follow the FCT installation instructions (Preparing your FCT and Installing the FCT on the wall) and then refer to Using PBX on page 20. Connections 11 Note: a minimum distance of 3 meters between the FCT and the PBX is recommended. The cable distance between the PBX and the FCT should not exceed 600 meters, and the connection cable should be at least 0,4 mm2. Warning!: if you install more than one FCT to a PBX, their antennas have to be separated by 20 cm in height or 2 meters in horizontal. Assembly 1. Connect the antenna Preparing your FCT You need to follow these steps before you install the FCT on the wall and make all definitive connections. Warning!: the FCT should be switched off before inserting or removing your SIM card or connecting any devices to the FCT. 2. Remove the front cover. Open the SIM card holder and place the SIM in the right position. 3. Close the SIM card holder and place the front cover back in the previous position. 12 Connections Connect a telephone to the FCT Connect a fixed telephone to the FCT telephone line. Note: you will use this telephone to dial the PIN. Switch on the FCT Connect the power supply. The FCT switches on automatically and the green and red light indicators start flashing. Enter PIN Most SIM cards are protected with a PIN (Personal Identity Number), which you get from your network operator and which you need in order to access the network. If the SIM card is not protected by a PIN code, then you do not need to enter the PIN. The FCT starts the network search automatically. If the SIM card is protected by the PIN code, then the green and red lights will flash simultaneously. Note: if you have the DA20 display adapter accessory (See “FCT accessories” on page 39), an “ENTER PIN” message will show on your display. Please follow these steps to enter the PIN: • Pick up the telephone and dial the PIN code. Press the # key on your telephone or wait until you hear a beep tone. • If you make a mistake while entering your PIN, hang up the telephone immediately and try again. If the PIN is correct, you will hear a beep over the telephone (positive indication tone). If it is incorrect, a deep tone will sound (error indication tone). If the PIN is entered incorrectly three times, the SIM card will be blocked. If this happens, you can unblock it by using the PUK (Personal Unblocking Key), which you also get from your network operator. See SIM Card Security on page 30. Connections 13 Note: once you have entered the PIN code for the first time, you will not have to enter it again unless you change your SIM card. The FCT performs this operation automatically in case of power failure. Network search After you have switched on your FCT and entered the PIN, the FCT automatically searches for a network. Note: if the red light is off, there is a problem with the power supply. See “Troubleshooting and FCT indicators” on page 32. When a network is found, the green light switches on or flashes depending on the GSM signal strength. See “Light Indicators on page” 32. Note: if the green light is off, you do not have access to the GSM network at your present location. Now you have prepared the FCT for wall installation. Please, follow the instructions below for complete wall installation. Installing the FCT on the wall FCT Location The GSM signal strength available at the FCT location affects the performance of the unit. The stronger the GSM signal, the better the FCT performance. Tip: test several potential locations by moving the FCT while looking at the green light . Select the location where the green light is steady, or the location with the highest amount of flashes. Note: moving the FCT as little as 20 cm can affect the GSM reception quality. Location Testing Number of Green Light flashes Location status Unacceptable Acceptable -- -- -- Good --- --- --- Very good Steady ------------------------------- Excellent 14 Connections Please consider the following recommendations: • Always select an indoor location, preferably close to a window and the roof. Generally, you will experience better GSM signal strength in these places. • Do not install the FCT in a bathroom, a wet or damp basement or an outdoor location. • Do not install the FCT on walls or rooms that contain large amounts of metal, steel or wiring. • Do not expose the FCT to extreme temperatures (near radiators, cooling vents, etc). If you experience poor reception quality, an outdoor antenna may result in improvement. See FCT accessories on page 38. Wall mounting Please proceed as indicated in the following picture. 1) Fix the wall-mounting bracket on the wall 2) Insert the FCT in the wall-mounting bracket Connections 15 3) Shift the FCT down Warning!: once you have fixed the FCT to the wall and switched it on, check the final status of the red and green lights. If either one is off, there is a problem with the power supply or the GSM signal. See “Troubleshooting and FCT indicators” on page 32. Now the FCT is ready for connecting devices and making calls. Note: if you want to remove the FCT from the wall bracket, then you have to press the flap (step 1) as indicated in the following picture and then shift the FCT upwards (step 2). 16 Connections Connecting fixed line devices Connect the fixed line devices to the FCT (telephone line connector) with telephone wire in the same way as with an analog telephone line. Fixed line devices are connected in parallel. You can connect the devices directly to the FCT telephone line connector (RJ11) or make an internal telephone wiring, use RJ11 splitters or similar connectors. Note: when making the connections, the two-wire telephone cable polarity does not affect at all. Tip: if your house or company is already wired with telephone cable, you only need to connect the cable to the FCT RJ11 connector and your telephone line will be up and running in all rooms. Note: it is strongly recommended that the telephone wire is installed indoors in order to avoid lightning damage. Note: the telephone wire should not exceed 600 meters. Larger distances can be achieved by using high quality telephone wire. Checking connections • Lift any of the telephones connected and then hang it up again. The ringing will stop (the red and green lights will go to normal operation mode). Tip: if any of the telephones has not been ringing, check your telephone cable layout and connections to make sure that all devices are properly connected. Checking the calls quality Use any of the telephones connected to the FCT to make a call. Check the speech quality and ask the receiver to call you back to confirm that you can also receive calls. If you have problems, see Troubleshooting and FCT indicators on page 32. Once the fixed line devices (1 up to 3) have been connected, make the “Ring Back Test” as follows in order to check the connections: • Lift one telephone and dial **#10#. You will hear a beep tone (the FCT red and green lights will start flashing - three flashes synchronized). • Hang up the telephone and check if all the connected telephones start ringing. Connections 17 Using telephones Fixed telephones connected to the FCT telephone line work in the same way as if they were connected to a fixed network. Warning!: you will not be able to make or receive data or fax calls while a speech call is ongoing. Note: you can also benefit from some FCT functionality that you do not usually have on your fixed network. See Advanced features on page 21. You can find detailed information about the tones that the FCT sends on Audible tones page 35. 18 Using telephones Using CLI displays Devices that display the incoming number (telephones with display, external displays, etc.) can be directly connected to the FCT line interface in the same way as an ordinary telephone. If your subscription includes the Calling Line Identification (CLI) service and the caller´s network sends the number, the FCT will send the caller´s number towards your CLI display. In general, your FCT will be programmed (according to your country specifications) to send the CLI information with the right standard so that your CLI device works properly. Refer to your CLI telephone or display user guide for further explanations on your CLI indications. Tip: if you run the Ring Back Test on page 17 (lift the telephone, dial **#10# and hang up), you can check if the following number “1234567890” appears on your CLI display. If it does not, the FCT is not using the right standard. If you experience that your CLI device is not showing the calling numbers, you may need to change the FCT settings. This is done by dialing one of the following sequences, depending on the CLI standard that your CLI device supports (check its user guide). CLI standard Dialing sequence ETSI DTMF **0002*1# ETSI V.23 **0002*2# Bellcore **0002*3# Tip: if you cannot figure out which CLI standard to use, try all three sequences, following each of them by a Ring Back Test. The CLI standard whose Ring Back Test prints a “1234567890” on your display will be the correct one. In order to disable the CLI Display functionality and therefore stop viewing calling numbers, dial **0002*0# from a DTMF (Pulses) telephone connected to the FCT. Tip: if you do not want your telephone number to appear at the caller’s location, you can dial #31# before the phone number you are going to call (B-number); in other words, dial #31#B-Number. To find out about the DA20 accessory display, please check FCT accessories on page 38. Using CLI displays 19 Using PBX For a PBX connection, first, you should: • Check that the PBX fulfills the requirements for FCT connectivity. See Installing an FCT connected to a PBX on page 10. • Follow all FCT installation steps specified in Preparing your FCT on page 12 and Installing the FCT on the wall on page 14. Warning!: the PBX may require specific programming; both, programmation and installation should be done by specialized service personnel. If you are using an analog PBX - Disconnect the telephone you have used for testing purposes and connect the cable from the chosen analog trunk of the PBX to the FCT telephone line. If you are using a 2B+D ISDN digital PBX Disconnect the telephone you have used for testing purposes and follow the instructions in the FI12 installation guide. See FCT accessories on page 38). If you are using a Least Cost Routing (LCR) programmed PBX, check your PBX programming guide to see how to program your PBX to make 20 Using PBX certain calls through the FCT trunk. Once LCR is programmed, make a call to a mobile telephone number. See if the call is established through the FCT and also check the speech quality. Ask the person who answers to call you back to confirm that the installed FCT can receive calls properly. If the PBX does not offer the LCR option, choose the FCT trunk manually with a specific prefix. Check the installation in the same way as before. If you encounter problems, please contact your distributor or network operator. Advanced features If a DTMF telephone is connected to the FCT, the following features can be accessed. Changing volume During a call, you can increase or decrease the reception volume level. • Increase volume: dial R#### • Decrease volume: dial R**** Diverting calls (call forward) You can divert incoming calls to another phone number when you are unable to answer. The following table shows the divert alternatives as well as the way to proceed to manage this function. Warning!: these dialing sequences may vary depending on your network operator. If these do not work, please consult your network operator or check the user guide provided with your subscription. Advanced features 21 To manage diversion of calls … Always When busy When no answer When out of reach All With Function … Dial … You will hear… Activate **21*Phone_number# 1 beep Deactivate ##21# 3 beeps Check status *#21# 1 beep if activated 3 beeps if deactivated Activate **67*Phone_number# 1 beep Deactivate ##67# 3 beeps Check status *#67# 1 beep if activated 3 beeps if deactivated Activate **61*Phone_number# 1 beep Deactivate ##61# 3 beeps Check status *#61# 1 beep if activated 3 beeps if deactivated Activate **62*Phone_number# 1 beep Deactivate ##62# 3 beeps Check status *#62# 1 beep if activated 3 beeps if deactivated Deactivate ##002# 3 beeps Note: if instead of hearing beeps you hear a deep tone, this means that there has been an error in the activation or deactivation. 22 Advanced features Restricting calls (call barring) You can restrict certain types of calls that can be made or received. You need a password to turn a call restriction on or off. Initially, this password will be 0000. We recommend you to change it by dialing: **03**OLD_PASSWORD*NEW_PASSWORD* NEW_PASSWORD# The following table shows the restriction alternatives as well as the way to proceed to manage this function. Warning!: these dialing sequences may vary depending on your network operator. If these do not work, please consult your network operator or check the user guide provided with your subscription. Advanced features 23 To manage restriction of calls … All outgoing calls All outgoing international calls All outgoing international calls except your home country All incoming calls All incoming calls when you are abroad All 24 Advanced features With Function … Activate Deactivate Dial … *33*Password# #33*Password# Check status *#33# Activate Deactivate *331*Password# #331*Password# Check status *#331# Activate Deactivate *332*Password# #332*Password# Check status *#332# Activate Deactivate *35*Password# #35*Password# Check status *#35# Activate Deactivate *351*Password# #351*Password# Check status *#351# Deactivate #330*Password# You will hear… 1 beep 3 beeps 1 beep if activated 3 beeps if deactivated 1 beep 3 beeps 1 beep if activated 3 beeps if deactivated 1 beep 3 beeps 1 beep if activated 3 beeps if deactivated 1 beep 3 beeps 1 beep if activated 3 beeps if deactivated 1 beep 3 beeps 1 beep if activated 3 beeps if deactivated 3 beeps Note: if instead of hearing beeps you hear a deep tone, this means that there has been an error in the activation or deactivation. More than one call (call wait, call hold, call transfer, multiparty call) You can handle more than one call simultaneously. For example, you can put an ongoing call on hold, while you make or answer a second call, and then switch between the two calls. You can also set up a conference call to have a joint conversation with up to four people. Call waiting service If you wish to be able to receive a second call while another call is in progress, you must turn on the call waiting service. Note: if you are engaged in a fax or a data call, any other incoming calls are rejected. Warning!: these dialing sequences may vary depending on your network operator. If these do not work, please consult your network operator or check the user guide provided with your subscription. To manage Call waiting Function… Activate Deactivate Check status Dial… You will hear… *43# #43# *#43# beep beeps beep if activated beeps if deactivated Note: if instead of hearing beeps you hear a deep tone, this means that there has been an error in the activation or deactivation. Making a second call You can only put one call on hold while you make a second call. • To hold the active call: press the R key on your telephone and proceed to make the second call. • To switch between the two calls, press R2. • To finish the active call and return to the held call, press R1. Receiving a second call If the call waiting service is on, you hear a tone in the telephone when you receive a second call. Advanced features 25 • To ignore the waiting call, take no action. • To continue with the ongoing call and reject the waiting call (give a User Busy indication tone to the waiting call): press R0. • To end the ongoing call and answer the waiting call: press R1. Note: if you hang up the telephone, you will also end the ongoing call and the telephone will ring again so that you can answer the waiting call as a normal call. • To put the ongoing call on hold and answer the waiting call : press R2. You can switch again between both calls by pressing R2 each time. Note: if “divert when busy” is on, the waiting call is diverted to the number you have specified. Conference calls (multiparty) In a conference call, you can have a joint conversation with up to four other people. To create a conference call: • If you are in conversation with call 1, put it on hold (press R), and dial call 2. • To join the two calls into a conference call: press R3. Now you have a conference group of three people (call 1, call 2 and yourself). 26 Advanced features To add a new call (call 3): • Put the conference group on hold (press R) and dial call 3. • Join the new call to the conference group: press R3. Now you have a conference group of four people (call 1, call 2, call 3 and yourself). To end the conference call, hang up the telephone. To release a specific call from the conference group: press R1X (where X is the number of order of the call). To choose one call from the multiparty in order to have a private communication, putting the rest of the conference calls on hold: press R2X (where X is the number of order of the call you want to communicate with). Explicit call transfer To transfer a call to another B-number: • Put the ongoing call on hold (press R) and dial the B-number. • Now you can connect this new call, which is ongoing, with the call you have put on hold, but abandon the conversation yourself. To do this, press R4. Phonebook (abbreviated dialing) You can store telephone numbers in either the SIM card memory or the FCT memory. Up to 99 telephone numbers can be stored in each of them. The following table shows how to manage the phonebook with the 99 memory positions (Pos). Warning!: Pos has to have always two digits. For example, memory position number 1 has Pos=01 To manage the phonebook in … SIM card memory FCT memory With Function … Dial … You will hear… Store **51*Pos*Phone_number# 1 beep Delete #51*Pos# 3 beeps Check position *#51*Pos*Phone_number# 1 beep if memorized 3 beeps if not memorized Dial Pos# Dialing … Store **51*Pos*Phone_number*1# 1 beep Delete #51*Pos*1# 3 beeps Check position *#51*Pos*Phone_number*1# 1 beep if memorized 3 beeps if not memorized Dial Pos* Dialing … Note: if instead of hearing beeps you hear a deep tone, this means that there has been an error in the activation or deactivation. Advanced features 27 Voice mail To manage minute Dial… You will hear… minder function… The answering service of your network allows callers to leave a voice message when you cannot answer your calls. If you have voice mail, you will hear 3 beeps before the dial tone, as soon as you pick up the receiver to make a call. Note: if you have the DA20 display adapter accessory (See “FCT accessories” on page 38), a a icon will show when you have voice mail. Note: if instead of hearing beeps you hear a deep tone, this means that there has been an error in the activation or deactivation. Call your voice mail number in order to receive the voice mail message. Emergency number (hot line) Sending tone signals During a call, you can press keys 0-9, * and # to perform banking by phone or other interactive services, or control an answering machine. Controlling call time (minute minder) If the minute minder is activated, you hear a beep once every minute during a call as a reminder of the duration of the ongoing call. 28 Advanced features Activate **42# 1 beep Deactivate #42# Check status 1 beep if activated *#42# 3 beeps if deactivated 3 beeps With the hot line service, you can program the FCT to automatically dial a number (emergency or another one) within a few seconds (timer) after the telephone receiver is lifted. To manage the hot line … Dial … You will hear… Activate **53*Phone_number**timer# 1 beep Deactivate #53# 3 beeps service *#53# 1 beep if activated 3 beeps if deactivated service and phone number *#53*Phone_number# 1 beep if activated 3 beeps if deactivated service, phone number and timer *#53*Phone_number**timer# 1 beep if activated 3 beeps if deactivated Check status for… Note: if instead of hearing beeps you hear a deep tone, this means that there has been an error in the activation or deactivation. Two voice lines (alternate line service) If your SIM card supports the alternate line service, your FCT has two voice lines with different phone numbers, separate bills and perhaps different subscription services. With this functionality, you can have only one FCT and telephone for both your personal and work phone, for instance. If necessary, you may switch from one line to the other. You will receive all the incoming calls addressed to any of your numbers independently of the selected line, but your outgoing calls will be charged to the line you have selected (1 or 2). Warning!: these dialing sequences may vary depending on your network operator. If these do not work, please consult your network operator or check the user guide provided with your subscription. Advanced features 29 To manage alternate line Dial … You will hear… service function … Activate Line 1 **591# 1 beep Activate Line 2 **592# 1 beep Check status Line 1 *#591# 1 beep if activated 3 beeps if deactivated Check status Line 2 *#592# 1 beep if activated 3 beeps if deactivated Note: if instead of hearing beeps you hear a deep tone, this means that there has been an error in the activation or deactivation. SIM card security To manage your SIM card Most SIM cards are locked at the time of purchase. If the SIM card lock is on, you have to enter your PIN (Personal Identity Number) the first time you use your FCT. See Enter PIN on page 13. Note: once you have entered the PIN code for the first time you will not have to enter it again unless 30 Advanced features you change your SIM card. The FCT performs this operation automatically in case of power failure. If you enter your PIN incorrectly three times in a row, the SIM card will be blocked. Note: if you have the DA20 display adapter accessory display (See “FCT accessories” on page 38), an “ENTER PUK” message will show on your display indicating that your SIM card is blocked. To unblock your SIM card To unblock your SIM card, you need to enter your PUK (Personal Unblocking Key), which is supplied by your network operator. The procedure to enter the PUK is exactly the same as for entering the PIN. Note: if you enter the wrong PUK ten times in a row, your card will be permanently blocked. If this happens, you should contact your network operator. To change your PIN Your can change the PIN in the SIM card by dialing from the fixed line telephone connected to the FCT the following sequence: **04*OLD_PIN*NEW_PIN*NEW_PIN# To unblock your SIM card while changing your PIN In order to unblock your SIM card and change the PIN at the same time, please dial the following sequence: **05*PUK*NEW_PIN*NEW_PIN# Advanced features 31 Troubleshooting and FCT indicators This chapter describes the procedures to identify and, if possible, correct problems that might occur with the FCT or its installation. Some problems require that you call your network operator, but most problems you encounter you can easily correct yourself. Note: if you have the DA20 accessory display (See “FCT accessories” on page 38), a “NO NETWORKS” message will show on your display when no network is available. If another network to which your SIM card is locked is available, the message “EMERGENCY ONLY” will appear instead, indicating that you will be able to make emergency calls only. The red light indicates the FCT power supply situation: Red light Light indicators The FCT has two light indicators: red and green. The green light indicates the network signal strength, according to the following table: Number of green light flashes Network signal strength Unacceptable (no networks) 2 -- Acceptable -- -- Good 3 --- --- --- Very good Steady --------------- Excellent 32 Power supply situation ON----------- FCT power supply is on Troubleshooting and FCT indicators Flashing- - - FCT is powered from battery back-up OFF FCT power is off (FCT switched off) When both red and green lights are flashing simultaneously, it means that the FCT is under alarm conditions. In this situation, ONLY EMERGENCY CALLS can be made. Depending on the number of flashes, the table shows the type of alarms that may be happening. Note: if you have the DA20 accessory display (See “FCT accessories” on page 38), the specific alarm status message will show on your display. Simultaneous flashing 1 flash synchronized Red - - - - - - - Green - - - - - - - - Alarm status ENTER PIN ENTER PUK INSERT SIM SIM ERROR WRONG NETWORK WRONG SUBNETWORK WRONG SIM 2 flashes synchronized Red - - - - - - - Green - - - - - - - 3 flashes synchronized Red - - - - - - - - - - - Green - - - - - - - - - - - - FCT LOCKED WRONG XXXCK (where XXX is the name of the specific password) FCT FAILURE Do this … Insert the correct PIN. See Enter PIN on page 13. Insert the correct PUK. See Enter PUK on page 13. Insert the SIM card in the FCT. The SIM is failing. Check the SIM or contact your network operator. The FCT is SIM-locked to a specific network and the inserted SIM card does not correspond to this network. Check the SIM or contact your network operator. The FCT is PIN-locked and can only be used with one SIM card. Introduce the original SIM or contact your network operator. The FCT lock function is enabled. Contact your distributor or network operator. The FCT is blocked due to wrong security password introduction. Contact your distributor or network operator. Check connections of the FCT or contact your distributor or network operator. Pick up your telephone in order to end the ring-back test. The following table summarizes the different operating status of your FCT depending on the light indicators, and what to do if a problem is encountered. If the problem persists, please contact your distributor or network operator. Troubleshooting and FCT indicators 33 Light indicators status If you see… Red light Green light ON ON or flashing Both lights OFF Red light Green light ON OFF It means… • AC power is ON • The FCT is connected to cellular network and available for use Normal operation mode • AC Power is OFF Red light Green light • AC Power is ON • The FCT is not connected to the cellular network and is not available for use • AC power is OFF. The FCT is operating using the battery back-up power • The FCT is connected to the cellular network and available for use Red light Flashing Green light Flashing (simultaneously) • Alarm status • The FCT is blocked or it has an internal fault Flashing ON or flashing (not simultaneously) 34 Troubleshooting and FCT indicators Do this… • Start using your FCT. • If Green light is flashing, see FCT location on page 14. • If you are unable to make a call, check the telephone cable connection or the PBX connections and program. • Verify that the AC power plug is securely connected to the AC power outlet. • Check that the DC power cord is connected to the FCT. • Check the circuit breaker or fuse for the AC electrical circuit that supplies power to the AC outlet in the FCT power supply. • Verify that the antenna is properly installed. • Verify you have installed the FCT in the best location (see FCT location on page 14). • Verify that the AC power cords is securely connected to the AC power outlet. • Check that the DC power cords is connected to the FCT. • Check the circuit breaker or fuse for the AC electrical circuit that supplies power to the AC outlet in the FCT power supply. • If green light is flashing, see FCT location on page 14. • Check the alarm status table above • Contact your distributor or network operator for assistance. Audible tones The FCT generates audible tones in your telephone set, thus providing the same service characteristics as the one given by the traditional fixed network. The following table describes the nature of the main tones you will get when using the unit. Other standard call progress tones, such as busy tone, number obtainable or ring back tone, are provided directly by the network. Note: some tones can vary depending on your network operator. Tone Name Dial Nature Regular tone when picking up the phone Intermittent long-cadenced tone when picking up the phone Special dial No service Howler Minute minder Voice Mail alert Positive One beep every minute while in conversation When picking up the phone, three beeps and then regular dial tone One beep Negative Error Three beeps One deep tone Intermittent short-cadenced tone when picking up the phone Loud and acute tone It means... The phone is in service and you can start your call. The phone is in service and you can start your call, but you have some subscriber service (call forward, barring or hot line) activated. No service available. Check Light indicators on page 8. You have left the handset lifted for too long without any call in progress. It informs you about how long the call is being in progress. You have a voice mail in your voice mailbox. You need to call your mailbox to retrieve it. See Voice mail on page 28. Subscriber service successfully activate or positive indication when interrogation. Negative indication when interrogation. Subscriber service not activated or programming procedure not successfully performed. Troubleshooting and FCT indicators 35 Technical specifications GSM AIR INTERFACE Frequency bands: Triple-Band E-GSM 900, GSM 1800 and GSM 1900 E-GSM 900 Frequencies: TX 880-915 MHz, RX 925-960 MHz RF power: Maximum 2W (33 dBm), Power class 4 GSM 1800 Frequencies: TX 1710-1785 MHz, RX 1805-1880 MHz RF power: Maximum 1W (30 dBm), Power class 1 GSM 1900 Frequencies: TX 1850-1910 MHz, RX 1930-1990 MHz RF power: Maximum 1W (30 dBm), Power class 1 Speech codecs: Full Rate, Enhanced Full Rate and Half Rate 36 Technical specifications FCT INTERFACES • Telephone: RJ11 (a/b 2-wire line); POTS interface • GSM antenna: SMA plug-female (50 W) • SIM card: Small plug-in card, 3V or 5V type • Input Vdc: 7.5 Vdc (±0.4); 0.8 A (jack: EIAJ RC-5320A class 4, male) TELEPHONE INTERFACE (POTS) • Telephone: Speech • CLI: ETSI DTMF and V.23; Bellcore FSK • Line impedance: 600 ohm (default) • Loop current: 25 mA (off-hook) • Open loop voltage: 48 V (on-hook) • Loop resistance: < 650 ohm (off-hook) • Ringing voltage: 45 Vrms • Ring load: 3 REN; up to 3 telephone devices • Call Control signalling: polarity reversal and loop-break ANTENNA (included) • Frequency bands: Triple-Band E-GSM 900, GSM 1800 and GSM 1900 • Characteristics: Omnidirectional POWER SUPPLY (included) • AC Input: 100 - 240 Vac; 47 - 63 Hz 3 pole AC inlet connector (IEC 320 power inlet) • Available plugs: EU, UK, USA, and AU ENVIRONMENTAL • Operating temperature: -10 °C to +55 °C • Operating humidity: 20 - 75 % • Storage temperature: -40 °C to +85 °C • Storage humidity: 5 - 95% PRODUCT PRESENTATION • Basic kit: F250m business, power supply, line cable, wall-mount bracket, internal antenna, user guide • FCT size: Height 148 mm, Width 165 mm, Depth 45 mm • FCT seight: 300 grams ACCESSORIES • DA20 Display: CLI, SMS receiving and other FCT services • Battery: Rechargeable 6 Vdc 1.2/1.3 Ah Lead-acid battery • External antennas: Outdoor omnidirectional and directional • DC Power supply: Input: 12-24 Vdc; Output: 7.5 Vdc • FI12: ISDN Technical specifications 37 FCT accessories The F200 series terminals benefit from a wide range of accessories, which ensure the best and easiest way to install, serve and maintain the terminals, enhancing their functionality. Only these approved-by-Ericsson accessories will guarantee the quality and performance of the terminals. ISDN Adapter FI12 The FI12 Adapter has been specifically designed to provide a direct interface between the FCT telephone line (F250m, F251m, F2412m and F271m models) and a PBX with basic access (BA), 2B+D ISDN trunk lines. The FI12 Adapter behaves in the same way as an ISDN Network Termination in a point-to-point configuration and provides two analog speech channels, each of which is linked to an FCT via the analog trunk. FI12 Specifications: • Protocol layers: ISDN-BA S/T Europe DSS1 interface via RJ45 socket according to protocol layers 1, 2 and 3. • S/T interface: only works in point-to-point configuration (FI12-PBX). 38 FCT accessories • S/T interface feeding voltage: not provided by the adapter. • Speech calls: 2 simultaneous speech calls availability. • FI12 interfaces: 2 analog ports for FCT connection // 1RJ45 connector for PBX connection // 1RS232 port for configuration and maintenance purposes // 7.5 VDC, EIAJ Standard rc-5320 CLASS 4 power connector. • Reset button. • One red LED indicating AC power. • Two green LEDs indicating calls in progress and the channel in use. • Environmental range: -10 °C to +55 °C; RH 85% at +50 °C. FI12 features: • CLIP (Call Line Identification Protocol). • FI12 Size: Height 132 mm, width 99 mm, depth 34 mm • FI12 Weight: 208 grams Accesory display DA20 The FCT display -DA20- is easy to install: simply plug it in into the telephone line in the most suitable place and you will benefit from the following features: • FCT phone line direct feeding • FCT real-time status indication: operator’s name, radio signal… • Calling Line Identification (CLI) • List of incoming calls • SMS received display and storage (Very useful functionality for pre-paid subscribers) Antennas In areas where coverage is poor, the following accessory antenna can be used to enhance the FCT performance: • External triple band omnidirectional antenna. For installation or in places where indoor coverage is unstable. Band: triple 900/1800/1900 MHz. Gain: 2dBi. Cable: 3m. Connector: SMA male. • Outdoor directional antenna. The directional antenna is intended to be wall mounted by means of a bracket. It provides with the maximum gain among the whole range of antennas for the FCT. Band: 900 MHz. Gain: 10bBi. Cable: 7.5 m. Connector: SMA male. • Rechargeable lead-acid batteries: 6V, 1.2-1.3Ah with 2.5 hours-continuous conversation, 10 hours stand-by. • Alkaline AA batteries. In order to adjust 6 alkaline batteries sized AA inside the terminal, an accessory AA batteries holder (size: 99.01mm X 51.69mm) is provided. • DC/DC power adapter: it is provided in order to use the DC voltage (car battery, solar cell, etc.) to feed the FCT. DC input: 12-24 VDC. Due to the standard nature of these batteries, they are not supplied by Ericsson. No NiMH or NiCd rechargeable batteries are allowed. Warning!: Ericsson recommends precaution when handling lead-acid batteries and also special attention over storage and power loss issues. See Safe and Efficient Use on page 40. Power supply The FCT offers different optional alternatives for back up systems: FCT accessories 39 Safe and efficient use Note: please read this information before using your FCT. Save this user guide since it contains important safety information and operating instructions. shock or injury. The warranty does not cover product failures that have been caused by use of non-Ericsson original accessories. • Treat your product with care. Keep it in a clean and dust-free place. Antenna care Product care • Do not expose your FCT to liquid or moisture. • Do not expose your FCT to extreme high or low temperatures. • Do not expose your FCT to lit candles, cigarettes, or cigars, or to open flames etc. • Do not attempt to disassemble your FCT. A broken warranty seal will void the warranty. The product does not contain consumer serviceable components. Only Ericsson Service Points or Certified Service Centres should perform service. • Do not use any accessories other than Ericsson originals with the exception of products approved by Bluetooth Qualification Review Board. Use of non-Ericsson original accessories may result in loss of performance, damage to the product, fire, electric 40 Safe and efficient use • Use only an antenna that has been specifically designed for your FCT. Use of unauthorized antennas, modifications, or attachments could damage the FCT and may violate the appropriate regulations, causing loss of performance and radio frequency (RF) energy above the recommended limits. • Do not hold or touch the antenna when the FCT is in use. Holding or touching the antenna affects call quality. • Do not use the FCT if the antenna or antenna cable is damaged or missing. • Do not place the telephone cord or the power supply cord on or near the FCT antenna or antenna cable. • Do not cover or place an obstruction on or around the antenna. Radio frequency energy Your FCT is a radio transmitter and receiver. When the FCT is turned on, it receives and transmits radio frequency (RF) energy. The system that handles your call when you are using your FCT controls the power level at which your FCT transmits. All Ericsson terminals are designed to not exceed the limits for exposure to RF energy set by national authorities and international health agencies. SAR (Specific Absorption Rate) measurements are usually performed for products that are normally used at the ear. As the FCT is not to be used close to the human body, as it is at least 20 cm apart from the telephone device (See installation instructions), SAR measurements are not applicable to the FCT. Electronic devices Most modern electronic equipment, for example equipment in hospitals and cars, is shielded from RF energy. However, certain electronic equipment is not, and so Radio Frequency (RF) energy from the FCT terminal may affect some electronic equipment, therefore: • Do not use your FCT near medical equipment without requesting permission. • Do no use your FCT in airplanes. • Pacemaker patients should be aware that the use of an FCT very close to a pacemaker might cause the device to malfunction. • Some hearing aids might be disturbed if placed very near the FCT. Multiple electrical devices connected to the AC power outlet that is used by the FCT terminal may generate excessive interference to the FCT terminal. Potentially explosive atmospheres Do not use the FCT near a gas leak. Use a telephone away from the area of the suspected gas leak to immediately report it. Turn off the FCT in areas with a potentially explosive atmosphere, for example: gas stations, below deck on boats, fuels or chemical transfer or storage facilities, and areas where the air contains chemical or particles, such as grain, dust or metal powders. It is rare, but your FCT or its accessories could generate sparks. Do not transport or store flammable gas, liquid or explosives in the areas where the FCT is installed. Safe and efficient use 41 Power supply Disposing of the product • Ensure that your AC power outlet is adequately grounded. The product should never be placed in municipal waste. Please check local regulations for disposal of electronic products. • Connect the power supply cord only to the AC power outlet that meet the specifications marked on the FCT power supply. • Never alter the AC power cord or plug. If necessary have the correct outlet installed by a qualified electrician or call your service provider for assistance. • To reduce risk of damage to the electric cord, remove it from the outlet by holding onto the AC adapter rather than the cord. • Make sure the cord is positioned so that it will not be stepped on, tripped over or otherwise subjected to damage or stress. Children DO NOT ALLOW CHILDREN TO PLAY WITH YOUR FCT SINCE IT CONTAINS SMALL PARTS THAT COULD BECOME DETACHED AND CREATE A CHOKING HAZARD. 42 Safe and efficient use Battery information If you use the battery back-up function of the FCT, please take into account the following information: Lead Battery • Before installing the battery in its compartment, be sure to connect the battery cable properly: do not connect the positive terminal of the battery cable to the negative terminal on the battery. • Make sure to connect the FCT power supply first, before you connect the battery to the FCT. • The FCT will automatically recharge the lead battery • The first time the battery is used, it is recommended that you charge it for 3 hours if you intend to power the FCT from the battery only. A rechargeable battery has a long service life if treated properly. Warning!: when a battery is not installed or is connected to an FCT that is switched off, it should be recharged during 24 hours every 6 months. • Do not expose the battery to extreme temperatures, never above +60°C. For maximum battery capacity, use the battery in room temperature. • Do not let the metal contacts on the battery touch another metal object. This could short-circuit and damage the battery. • Do not expose the battery to open flames. This could cause the battery to explode. • Do not expose the battery to liquid. • Do not allow the battery to be put into the mouth. Battery electrolytes may be toxic if swallowed. • Do not puncture or burn the battery. The battery contains corrosive liquids and materials. • If the battery leaks and the liquid inside spills on the skin or clothing, immediately wash it off with plenty of clean water. If the liquid splashes into eyes, immediately flush the eyes with plenty of clean water and consult a doctor. AA batteries • Use only AA-1.5V alkaline batteries with the FCT battery holder accessory. See “FCT accessories” on page 38. • If you use rechargeable AA batteries, these will need to be recharged using an external charger, never in the FCT. Disposing of the battery The battery should never be placed in municipal waste. Please check local regulations for disposal of batteries. Moving or storing the FCT Turn off the FCT by disconnecting the power supply as well as the battery (if it is installed). If you are transporting the FCT on an aircraft, you will be asked to remove the battery from the unit. For updated information about the transportation and use of wireless communication equipment, contact the appropriate local and national regulatory agency or your service provider. Accessing the battery compartment This label appears under the battery compartment indicating that the FCT should always be switched off before attempting to access the battery compartment. Safe and efficient use 43 Limited Warranty Limited warranty conditions Thank you for purchasing this Ericsson Product. To get the maximum use out of your new product, we recommend that you follow a few simple steps: • Read the Guidelines for safe and efficient use. • Read all of the terms and conditions of the Ericsson Warranty listed below. • Save your original receipt, which is necessary for warranty repair claims. Should your Ericsson Product need warranty service, you should return it to the dealer from whom it was purchased or contact your local Ericsson helpdesk for further information. What Ericsson will do If, during the warranty period, this Product fails to operate under normal use and service, due to improper materials or workmanship, Ericsson subsidiaries, authorized distributors, or authorized service partners will, at their own option, either repair or replace the Product in accordance with the terms and conditions stipulated herein. For efficiency purposes, Customers are reminded that should their Ericsson Product need warranty service, they return it to the dealer from which it was purchased or call their local Ericsson helpdesk for further information on warranty claims. Conditions Ericsson Warranty Ericsson warrants this Product to be free from defects in material and workmanship at the time of its original purchase by a customer, and for a subsequent period of one (1) year. All accessories for the Product are covered by a warranty period of one (1) year from the date of original purchase by a customer. 44 Limited Warranty 1. The warranty given herein is only valid if the original receipt issued by the dealer to the original purchaser, specifying the date of purchase and serial number, is presented along with the Product to be repaired or replaced. Warranty service may be refused if this information is not available or has been removed or changed after the original purchaser of the Product from the dealer. 2. Any repair or replaced Product will be warranted for the remainder of the original warranty period. Repair or replacement may be via functionally equivalent reconditioned units. Replaced faulty parts or components will become the property of Ericsson. 3. This warranty does not cover any failure of the Product due to normal wear and tear, misuse, including but not limited to use in other than a normal and customary manner, in accordance with Ericsson’s instructions for use and maintenance of the Product, accident, modification or adjustment, acts of God, improper ventilation, or damage resulting from liquid. 4. This warranty does not cover product failures due to repair installations, modifications or improper service performed by a non-Ericsson authorized service workshop, opening of the Product by a non-Ericsson authorized person or use of nonEricsson original accessories. 5. Batteries are not covered by this warranty. 6. Tampering with any of the seals on the Product will void this warranty. 7. THERE ARE NO OTHER EXPRESS WARRANTIES, WHETHER WRITTEN OR ORAL, OTHER THAN THIS PRINTED LIMITED WARRANTY. ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. IN NO EVENT WILL ERICSSON BE LIABLE FOR LOSS OF PROFITS, COMMERCIAL LOSS, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE, TO THE FULL EXTENT THOSE DAMAGES CAN BE DISCLAIMED BY LAW. Some countries do not allow for the exclusion or limitation of loss of profits, commercial loss, incidental or consequential damages, or limitation of the duration of implied warranties, so the preceding limitations or exclusions may not be applicable in certain cases. This warranty gives specific legal rights, and depending on the country, other rights may be available as well. Limited Warranty 45 Regulatory information Declaration of Conformity We, Ericsson Radio Systems AB of Kistagången 26, Kista S-16480 Stockholm, Sweden declare under our sole responsibility that our product Ericsson type 0130102-BV and in combination with our accessories, to which this declaration relates is in conformity with the appropriate standards 3GPP TS 51.010-1, EN 301 489-7 and EN 60950, following the provisions of, Radio Equipment and Telecommunication Equipment directive 99/5/EC with requirements covering EMC directive 89/336/EEC, and Low voltage directive 73/23/EEC. Kista February 10, 2002 Place & date of issue Staffan Svensson, Vice President Special Products 46 Regulatory information 0682 We fulfil the requirements of the R&TTE Directive (99/5/EC). FCC Statement Before a phone is available for sale to the public, it must be tested and certified to the FCC that it does not exceed the limit established by the governmentadopted requirement for safe exposure. Nevertheless, for mobile devices where the radiating structure is located more than 20 cm away from the user and the EIRP (radiating power) is lower than 3 Watts for transmitting frequencies higher than 1.5 GHz, SAR (Specific Absorption Rate) measurements are not required. This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. Definitions The following definitions are supplied in order to better understand certain concepts included in this manual: Switch-on: power up the FCT by connecting the AC power supply or a charged battery. Switch-off: power down the FCT by disconnecting the AC power supply or removing the battery. Fixed Line Devices: any analog devices that can be connected to the analog fixed line: • Fixed Telephones- ordinary telephones for the fixed line. • G3 Faxes- ordinary fax machines available on the market. • CLI devices- ordinary displays or telephones equipped with displays that show the caller number for incoming calls. Telephone Line: this is the line provided by the FCT (RJ11 connector) that behaves in the same way as the ordinary fixed line. Telephone Line Wiring: this is the cable layout that has to be available in order to distribute telephone lines within a house or office. PBX: Public Branch Exchange. It is a telephone system within an enterprise that switches calls between enterprise users on local lines while allowing all users to share a certain number of external phone lines. PIN: Personal Identity Number. This is the number you get from your network operator and which you need to access the network. It will prevent the SIM card to be used by unauthorized people. PUK: Personal Unblocking Key. This is the number you get from your network operator and which is used to unblock your SIM card if an incorrect PIN has been entered three times in a row. SIM card: this is the card provided by your network operator that you need to insert in your GSM terminal in order to make and receive calls. It contains all the information from your subscription characteristics. Definitions 47 Vi s i t u s o n o u r w e b s i t e : h t t p : / / w w w.ericsson.com/wireless/products/fixed Ericsson España, S. A. B i l b a o Te c h n o l o g y C e n t r e P a r q u e Te c n o l ó g i c o , 7 0 0 E-48160 Derio - Spain EN/LZT 123 7036 R1B User guide F250m terminal Fixed Cellular Terminal for PBX applications
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