Etekcity ESW15-USA Voltson Smart Wi-Fi Outlet User Manual ESW15 USA Voltson Wifi Outlet QSG US
Etekcity Corporation Voltson Smart Wi-Fi Outlet ESW15 USA Voltson Wifi Outlet QSG US
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User manual
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| Mirror Download [FCC.gov] | |
| Document ID | 3987307 |
| Application ID | ot9dR3/tb6Y5xlfduGL6Lw== |
| Document Description | User manual |
| Short Term Confidential | No |
| Permanent Confidential | No |
| Supercede | No |
| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 60.29kB (753637 bits) |
| Date Submitted | 2018-09-01 00:00:00 |
| Date Available | 2018-09-01 00:00:00 |
| Creation Date | 2018-08-23 17:02:27 |
| Producing Software | Adobe PDF library 15.00 |
| Document Lastmod | 2018-08-27 18:06:46 |
| Document Title | ESW15-USA Voltson Wifi Outlet_QSG-US |
| Document Creator | Adobe Illustrator CC 2017 (Windows) |
EN Need More Help? Connect with Alexa or Google Assistant John.Smith@qq.com Available on the App Store Note: You must create your own VeSync account to connect with Alexa or Google Assistant. Log In Voltson Smart WiFi Outlet Model No.: ESW15-USA Sign Up • In the VeSync app, tap More on the bottom right of the screen. GET IT ON Google Play Link to Alexa to view • Tap instructions. Quick Start Guide Questions or Concerns? (855) 686-3835 • support@etekcity.com Scan the QR code or download the VeSync App from the App Store or Google Play Store. Open the VeSync App and tap Sign Up to create a new account. Sign in to your account. Make sure you’re connected to a 2.4GHz WiFi network. Plug in your Voltson Outlet. Follow the in-app instructions to add your new Voltson Outlet. • Tap Link to Google Assistant to view instructions. Scan the QR code to view the full digital manual for this smart outlet. Due to app updates and improvements, the contents of the manual are subject to change without prior notice. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.. Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception,which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: -- Reorient or relocate the receiving antenna. -Increase the separation between the equipment and receiver. -- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. -- Consult the dealer or an experienced radio/TV technician for help. To maintain compliance with FCC’s RF Exposure guidelines, This equipment should be installed and operated with minimum distance between 20cm the radiator your body: Use only the supplied antenna. FCC ID:2AB22-ESW15-USA Troubleshooting Q: Why can’t I connect my smart outlet to my WiFi network during setup? • Make sure your phone is connected to a 2.4GHz WiFi network. Smart outlets currently only support 2.4GHz WiFi networks for configuration, but you can use any available network—even cellular data networks—to control the outlet from your phone once you’ve finished setting it up. • Try moving your router closer to your outlet (164 ft/50 m visible range is best). • Make sure you have turned off MAC address filtering. • Make sure you don’t have more than 10 devices connected to your router. • Close and reopen the VeSync app. • Clear your app cache. • Hard reset your outlet—press and hold the power button for 15 seconds. Then set up your outlet again. Q: After adding my smart outlet to VeSync, why won’t the outlet icon appear in the app? Q: How do I change my WiFi network to a 2.4GHz WiFi network? • Refresh the main menu screen (by switching between screens or closing and reopening the app), and the outlet icon should appear on the “My Home” screen. 1. Make sure your router is a dual band router (most dual band routers support both 5GHz and 2.4GHz networks). 2. Under your phone settings, set your WiFi network to 2.4GHz. Most 5GHz WiFi are suffixed by “_5G,” so select the network that does not have “5G” in its name. 3. Some routers hide the 2.4GHz WiFi network. If you have trouble finding or setting up your 2.4GHz network, please contact your router manufacturer for support. Q: Why isn’t my smart outlet turning on/off as scheduled? • Make sure the schedule is still turned on (the toggle button should be green, not gray). • Make sure your phone’s Location Services are turned on. • Make sure the outlet is connected to a working network and is not offline. app or can’t discover my smart outlet. Q: I’m unable to control my smart outlet, and the indicator light is blinking continuously. • Try moving your router closer to your outlet (164 ft/50 m visible range is best). • Check to make sure that your WiFi network is online. • Check that your Alexa/Google Home is working properly. • Try moving your router closer to your outlet (164 ft/50 m visible range is best). • Make sure your outlet name is easy to say aloud. Avoid using numbers or special characters. Different accents or unusual pronunciations can make it difficult for Alexa and Google Home to recognize device names. • Hard reset your outlet. First, delete the outlet from the VeSync app using the Device Settings Menu. Then, press and hold the outlet power button for 15 seconds. Set up your outlet again to use it. • Try reconnecting your Alexa/Google Home. Warranty Customer Support Etekcity Corporation 1202 N. Miller St., Suite A Anaheim, CA 92806 Toll-Free: 855-686-3835 Email: support@etekcity.com Support Hours Monday - Friday 9:00 am - 5:00 pm PT Etekcity warrants all products to be of the highest quality in material, craftsmanship, and service for a minimum of 1 year, effective from the date of purchase. Warranty lengths may vary between product categories. *Please have your invoice and order number ready before contacting Customer Support.
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