Etekcity ESWO1-USA2 Voltson Smart Wi-Fi Outlet User Manual

Etekcity Corporation Voltson Smart Wi-Fi Outlet

User manual

1Voltson Smart WiFi OutletModel No.: ESW01-USAQuestions or Concerns?Mon-Fri 9:00 AM - 5:00 PM PT support@etekcity.com • (888) 402-1684
2Your smart outlet allows you to control electrical appliances, such as lights, fans, and kitchen appliances with your Android™ or iOS™ devices. Pair your smart outlet with the Etekcity VeSync app to use your phone to control your connected electrical appliances anywhere, at any time. Set up your smart outlet with the IFTTT™ (if this then that) app to program your smart home.If you have any questions or concerns, please reach out to our helpful Customer Support Team at support@etekcity.com. We hope you enjoy your new smart outlet!Exclusive deals, giveaways, and product registration.  Better products for better living.Find us here: etekcity.comThank you for purchasing the Voltson Smart WiFi Outlet by Etekcity.Become an Etekcitizen
3Table of ContentsPackage Contents1  x  Voltson Smart WiFi Outlet ESW01-USA1  x  Quick Start Guide1  x  Reminder CardPackage Contents 3 38103352FunctionsVeSync App Setup 826195637• Smart Outlet SettingsSafety InformationFCC radiation exposure statement573839183557• Set Timer• Create Schedule• Pairing Your Smart  Outlet with IFTTT• Smart Conguration Mode• Create an Applet Using Existing VeSync Templates• Create a Custom AppletMaintaining Your Smart OutletTroubleshootingWarranty InformationCustomer Support• Abnormal Power ProtectionSpecicationsFCC statement to the user4638103355• Turning Devices On/Off Conguration 102856• Energy Saving ModeLight Indicator Chart 840404346185133• Away Mode• APN Conguration Mode• Share Your Smart Outlet• Delete a Smart OutletMore FeaturesIFTTT• Connecting with Amazon Alexa• Connecting with Google Home• Log Out• Firmware Updates• Factory Reset
4SpecicationsCommunication Mode IEEE802.11b/g/n (WiFi)Communication Frequency 2.4GHzWireless Distance  (Outlet to Router)98-164 feet | 30-50 meters (max visible range)Maximum Switch Current 10AAC Power Supply Range & Supply Frequency AC 120V, 60HzOperating Environment -10°C-40C° | 14°F-104°FStorage & Transportation Environment -20°C-60C° | -4°F-140°FSize 102 x 62 x 30 mmCompatible Systems Android™ 4.3 or higher  iOS™ 8.0 or higherNOTE: The outlet’s WiFi signal range can be weakened or disrupted if:•  Your WiFi bandwidth is not 2.4GHz•  Your WiFi network and/or your smart outlet is blocked by objects (such as walls, floors, or furniture) that are too thick•  Your WiFi signal interferes with other electrical appliances (e.g. microwave ovens, wireless speakers, and LCD displays)
5To reduce the risk of injury and/or damage to this outlet, please read and follow all instructions and safety guidelines in this manual.•  Do not exceed the maximum load current of 10A (approximately 1200W) by plugging in appliances that require a higher load current. Always check the electrical power before use to avoid potential damage to the device. •  Keep out of reach of children.•  Only use indoors, in a dry location.•  Always keep away from water or other liquids.NOTE: This smart WiFi outlet complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.Safety InformationSAVE THESE INSTRUCTIONSBack to Table of Contents
6This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)This device may not cause harmful interference, and (2)This  device  must  accept  any  interference  received,  including         interference that may cause undesired operation.Any changes or modications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:FCC statement to the user
7• Reorient or relocate the receiving antenna.• Connect the equipment into an outlet on a circuit different from       that to which the receiver is connected. • Increase the separation between the equipment and receiver. • Consult the dealer or an experienced radio/TV technician for help.FCC radiation exposure statementThis equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specic operating instructions for satisfying RF exposure compli-ance. To maintain compliance with FCC RF exposure compliance requirements, please follow operation instructions as document-ed in this manual. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body. The avail-ability of some specic channels and/or operational frequency bands are country dependent and are rmware programmed at the factory to match the intended destination. The rmware set-ting is not accessible by the end user.
8•  A smartphone or tablet running on iOS 8.0/Android 4.3 or higher.•  A 2.4GHz WiFi connection (supports 802.11b/g/n standard).The smart outlet is compatible with electrical appliances that use 10A current. Connecting an appliance that uses more than 10A current may cause the outlet fuse to blow.Product RequirementsFeatures:Front Back1.  Power Button2.  LED Indicator12
9Light Indicator ChartLED Light Color Status DescriptionYellow Solid Outlet is turned onBlueSolid Outlet is in Smart Conguration ModeSlow blinkingOutlet is in APN Conguration Mode / Outlet has gone ofine after being connectedBlinks quickly, then turns off Outlet was hard reset PurpleSolid Outlet is in Smart Conguration ModeAlternating purple and yellowOutlet is in APN Conguration ModeNone No light Outlet is off Back to Table of Contents
10VeSync App Setup1.  Connect your mobile device to a 2.4GHz WiFi network.Note: The smart outlet will only setup on a 2.4GHz network.Note: For Android users, you must select “Allow” to use VeSync.Note: You must create your own VeSync account to use third-party services and products, such as the Amazon® Echo™, Google Home™, and IFTTT™. The guest account will not work for this. With a VeSync account, you can also allow your family or friends to control your smart outlet.2.  Scan the QR code or download the VeSync app from the App Store® or the Google Play™ store.3.  Open the VeSync app. Tap Sign Up to create a new account. 4.  After you’ve signed up, enter your email and password, then tap Log In.Note: The VeSync app and IFTTT app user interfaces may appear slightly different.Available on theApp StoreGET IT ONGoogle Play
11CongurationSmart Conguration Mode1.  Tap the + button to add your smart outlet.2.  Tap WiFi Outlets.Back to Table of Contents12
123.  Tap Etekcity WiFi Outlet US/CA.4.  Tap Start Setup.34
135.  Press and hold the power button for 5 seconds, until the WiFi indicator lights solid blue. This will put your smart outlet into Smart Conguration Mode.  Then tap Next.Note: Smart Configuration Mode will turn off after 5 minutes.6.  Type in the name of your home WiFi network and password, then tap Join Network.5 6
147.  The outlet will take a few seconds to connect. If the Smart Conguration fails, go to APN Mode (page 13).8.  Your setup is complete! Give your outlet a unique name, or use the default name and tap OK.Back to Table of Contents
15APN Conguration ModeIf Smart Conguration Mode fails to connect your smart switch to your WiFi, you can use APN (Access Point Name) Mode. You can also choose this mode at the beginning of setup instead of Smart Conguration Mode.1.  If you’re starting from the initial “Add Device” screen, tap APN Mode. If you’re starting from the “Connection Failed” screen after Smart Conguration Mode has failed, tap Use APN Mode.11
162.  Press and hold the power button for 10 seconds until the LED light slowly blinks blue.3.  Type in the name of your home WiFi network and password. Then tap Join Network. Note: The smart outlet configuration requires a 2.4GHz WiFi network.2 3
174.  Tap Set WiFi Now and select the WiFi network that reads “ESP_”.4
185.  The outlet will take a few seconds to connect. To return to the “Add Device” page, tap <.6.  Your setup is complete! Give your outlet a unique name, or use the default name and tap Ok.Note: You can change the device name and icon at any time. Tap     , then tap Device Settings.Back to Table of Contents
19FunctionsTurning Devices On/Off On the “My Home” page or the smart outlet page, tap    to turn the devices on or off.Device is OffDevice is OnNote: The outlet will remain connected to the internet even when it is turned off.Back to Table of Contents
20Create ScheduleGo to the smart outlet page.1.  Tap + to create a scheduled time for the smart outlet to turn on and/or off.2.  Select an option from the “Schedule Task” page.BACDE- -- -
21A.  To set a start time:1.  Tap > next to Start.2.  Scroll up and down to select time. Alternatively, tap < for Sunrise and > for Sunset. 3.  Tap     to conrm. Note: You must allow the VeSync app to access your location to determine when Sunrise and Sunset are for your area.132
22B.  Choose On or Off at start time.06:30 AM
23C.  To set an end time (optional):1.  Tap > next to End.2.  Scroll up and down to select time. Alternatively, tap < for Sunrise and > for Sunset. 3.  Tap     to conrm.Note: You must allow the VeSync app to access your location to determine when Sunrise and Sunset are for your area.- - 13206:30 AM
24D.  Choose On or Off at end time.06:30 AM06:30 PM
25E.  Repeat (Optional) - Select days you want this task to repeat.
263.  Turn the schedule on or off on the smart outlet page by tapping the toggle next to the scheduled time.Back to Table of Contents
27Set TimerYou can create a timer to turn your smart outlet on and off.1.  Tap Timer. Then, Set Timer.2.  Scroll up and down to set time and select On or Off. 3.  Tap     to conrm and start timer. Timer will start automatically.123
28Note: •  If you selected On, the timer will turn on after the timer ends.•  To remove the timer entry, tap on the timer entry, then tap Delete.4.  Tap     to cancel the timer. Tap     to restart the timer.4Back to Table of Contents
29Away ModeWhen you have a light plugged into your smart outlet, you can use the Away Mode timer to turn your light on and off to give the appearance that someone is home.1.  Tap Away, then Set Away Mode.2.  Select an option from the “Away Mode” page.BAC1
30A.  Start Sets time to start Away Mode1.  Tap  >  next to “Start”.2. Scroll up and down to select time.3.  Tap     to conrm.123
31B.  End Sets time to end Away Mode 1.  Tap  >  next to “End”.2. Scroll up and down to select time.3.  Tap     to conrm.123
32C.  Repeat Select days you want to repeat Away Mode1.  Tap  >  next to “Repeat”.2. Select days you want this task to repeat. 3.  Tap     to conrm.123
333.  You can turn the Away Mode timer on/off at any time by tapping the toggle button to the right of the timer.3Back to Table of Contents
34Smart Outlet SettingsTap     to see Device Settings. The Device Settings menu allows you to:A.  Edit your smart outlet name.B.  Edit your smart outlet picture.C.  Turn smart outlet notications on/off.D.  Turn on/off Energy Saving Mode (see page 33).E.  Turn on/off Abnormal Power Protection (see page 34).F.  Share your smart outlet (see page 35).G.  Upgrade Firmware.• Tap to update rmware.H.  Delete your smart outlet (see page 36).ABCDEFGH
35Energy Saving ModeThe VeSync App allows you to program your smart outlet to save on energy costs by turning off your appliance when the maximum cost setting is reached. 1.  Tap the toggle switch to turn Energy Saving Mode  on     and off    . 2.  Enter the Cost per KWh and Max Cost.3.  Tap     to switch between the monetary units, EUR or USD.4.  Tap     to conrm.12 34
36Abnormal Power ProtectionTurn on the Power Protection to protect your connected appliances from power spike damage.1.  Tap the toggle switch to turn Power Protection  on     and off    .2.  Enter Threshold.3.  Tap     to conrm.123
37Share Your Smart OutletUse Share Device to allow someone else to control your smart outlet (such as family, friends, roommates, or anyone you choose).1.  Tap +.2.  Type in the email of the person you want to share your device with. Tap Invite.3.  Tap     to remove people you have shared your device with. They will no longer be able to control your smart outlet.123Note: People who you share your smart outlet with cannot edit or delete any of your device settings.Exampleexample@email.com
38Delete a Smart OutletA.  You can delete your smart outlet from the VeSync app from the “Device Settings” screen. To delete your device, tap Delete Device. B.  You can also delete your smart outlet from the “My Home” screen in the VeSync app.a.  iOS™: Swipe left on the smart outlet’s name to delete.b.  Android™: Press and hold for 2 seconds on the smart outlet’s name to delete.ABab
39On the “My Home” page, tap More, for more features.To view instructions on the VeSync app, tap More, then tap Link to Alexa. To view instructions on the VeSync app, tap More, then tap Link to Google Assistant.More FeaturesConnecting with Amazon® Alexa™Connecting with Google Home™Note: You must create your own VeSync account to connect with Alexa.Note: You must create your own VeSync account to connect with Google Home.
40Log OutNote: You do not need to log out if you are not using a VeSync account.1.  On the “My Home” screen, tap More.2.  Tap your prole, then tap Log Out.example@email.comexample@email.comExample122
41IFTTTPairing Your Smart Outlet with IFTTT1.  Download the IFTTT app from the App Store or Google Play store.2.  Open the app and tap sign up or sign in.2
423.  Tap     .4.  Enter “VeSync” and tap Services. 34
435.  Tap Connect.6.  Enter your VeSync account details and tap Authorize.55example@email.comBack to Table of Contents
44Create an Applet Using Existing VeSync Templates1.  Open the IFTTT app and tap My Applets.2.  Tap Services and tap VeSync.12
453.  Scroll to search for an applet you want to use, such as “Turn on a VeSync smart device at sunrise“ or “Activate a device every day at a specic time“.4.  Slide the toggle switch to turn on the applet.4
465.  Under Device, select the smart outlet that you want the applet to apply to and tap Save.6.  The applet has been created successfully!56Back to Table of Contents
47Create a Custom Applet1.  On the My Applets screen, tap + .2.  Tap     to add a Trigger Service.12
48To trigger a service everyday at 11:45 PM:a.  Tap the Date & Time icon.b.  Tap Every day at.c.  Under “Time”, select 11:45 PM.Example:Note: Popular Trigger Services include Date & Time, Location, and an Alexa or Google Home Command. Different Trigger Services have different user interfaces.11:45 pmacb
493.  After selecting the Trigger Service, tap     to enter an Action Service.4.  Tap the VeSync icon.34
505.  Tap Activate a Device.6.  Select the smart outlet and status you would like to activate (turn on or turn off). Tap Create Action.56
517.  Tap Finish. You’ve created your own custom applet!5Back to Table of Contents
52Maintaining Your Smart OutletFirmware UpdatesFactory ResetTo keep the smart outlet up-to-date with the latest improvements and xes, you should always update the rmware when available.On the Device Settings screen, tap Upgrade Firmware.Factory resetting the smart outlet can help you troubleshoot any issues you may have. Please keep in mind that factory resetting a device will erase all of your custom settings and restore the factory default settings.Press and hold the power button for about 20 seconds until the light indicator blinks blue rapidly then turns off.Back to Table of Contents
53TroubleshootingQ: Why aren’t my outlets connecting?•  During the setup process, you must be on a 2.4GHz WiFi network.•  Make sure the WiFi password you entered is correct.•  Be sure the LED light on the outlet matches the method of setup (see Light Indication Chart, page 7).•  Try moving your router closer to your outlet (164 ft / 50 m visible range is best).•  Make sure you don’t have too many devices connected to your router (10 or fewer is best).•  Close and reopen the VeSync app.•  Clear your VeSync app cache. •  Factory reset your smart outlet (see Factory Reset, page 50).Q: How do I change my WiFi network to a 2.4GHz WiFi network?•  Most dual-band routers support both 2.4G and 5G networks. Select the WiFi name that does not end in “_5G”.•  If your phone is attempting to connect to the 5G network, try “forgetting” or temporarily disabling the 5G network.•  If you are unsure, or if the 2.4G and 5G networks do not have separate names, please contact your internet service provider.Q: I already have another outlet connected. Why won’t this outlet connect?•  Close and relaunch the VeSync app, then reset the outlet that is not connecting.•  Use APN Mode to set up the outlet (see page 13).
54Q: I’m using APN Mode, but can’t nd the “ESP” access point.•  Press and hold the power button on the outlet for 10-14 seconds to trigger APN Mode. The “ESP” access point will appear in your list of available WiFi connections.•  During APN Mode, the LED light on the outlet will slowly blink blue. You will have 5 minutes to pair the outlet with your phone.Q: My outlet is ofine.•  Delete the ofine outlet from the VeSync app. Swipe left (iOS) or tap and hold (Android), and tap Delete.•  Hard reset the outlet by pressing and holding the power button for more than 20 seconds. The LED light will blink rapidly and turn off.•  Once the outlet has been deleted and reset, recongure your outlet with the VeSync app.Note: Power outages or changing WiFi routers may cause your outlets to go offline.Q: Why won’t the VeSync app let me add my smart outlet?•  If the smart outlet is already added to another person’s VeSync app, ask them to share the smart outlet with you (see Share Your Smart Outlet, page 35) so that you can control it with your VeSync account.•  Be sure your WiFi password is entered correctly.•  Use APN Mode (page 13).•  Make sure your smart outlet rmware is up to date (see Firmware Updates, page 50).•  Factory reset your smart outlet (see Factory Reset, page 50).Q: After adding my smart outlet to VeSync, why won’t the smart
55outlet icon appear on the “My Home” screen of the VeSync app?•  After adding your smart outlet to the VeSync app (see VeSync App Setup, page 8), refresh the main menu screen by closing and reopening the app.Q: Alexa or Google Home can’t nd my app or can’t discover my smart outlet.•  Make sure your wireless network router is close enough to your smart outlet. The smart outlet must be within a 164 ft (50 m) visible range from the router.•  Check that your Alexa or Google Home is working properly.Q:  Why isn’t my smart outlet turning on/off as scheduled?•  Make sure that the schedule is still turned on. The toggle switch should look like    , not    .•  Make sure that your phone’s Location Services are turned on.•  Make sure the smart outlet is connected to a working network and is not ofine.Q:  I believe my smart outlet is defective. What should I do?•  Contact Customer Support (page 56).Back to Table of Contents
56Warranty InformationTerms & PolicyEtekcity warrants all products to be of the highest quality in material, craftsmanship, and service, effective from the date of purchase to the end of the warranty period.Etekcity will replace any product found to be defective due to manufacturer aws based on eligibility. Refunds are available within the rst 30 days of purchase. Refunds are only available to the original purchaser of the product. This warranty extends only to personal use and does not extend to any product that has been used for commercial, rental, or any other use in which the product is not intended for. There are no warranties other than the warranties expressly set forth with each product.This warranty is non-transferrable. Etekcity is not responsible in any way for any damages, losses, or inconveniences caused by equipment failure by user negligence, abuse, or use noncompliant with the user manual or any additional safety, use, or warnings included in the product packaging and manual.This warranty does not apply to the following:•  Damage due to abuse, accident, alteration, misuse, tampering, or vandalism.•  Improper or inadequate maintenance. •  Damage in return transit.•  Unsupervised use by children under 18 years of age.Etekcity and its subsidiaries assume no liability for damage caused by the use of the product other than for its intended use or as instructed in the user manual. Some states do not allow this exclusion or limitation of incidental or consequential losses so the foregoing disclaimer may not apply to you. This warranty gives you specic legal rights and you may also have other rights which may vary from state to state.
57ALL EXPRESSED AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.Additional 1-Year WarrantyYou can extend your 1-year warranty by an additional year. Log onto www.etekcity.com/warranty and enter your order number (for example, from Amazon or Houzz) to register your new product for the extended warranty.If you are unable to provide the order number for your product, please type a short note in the order number eld along with the date you received your product.Defective Products & ReturnsIf your product proves defective within the specied warranty period, please contact Customer Support via support@etekcity.com with your order number. DO NOT dispose of your product before contacting us. Once Customer Support has approved your request, please return the unit with a copy of the invoice or your order number.Back to Table of Contents
58Customer SupportIf you encounter any issues or have any questions regarding your new product, please contact our helpful Customer Support Team. Your satisfaction is our goal!Etekcity Corporation1202 N. Miller St., Suite AAnaheim, CA 92806Email: support@etekcity.comToll-Free: (855) 686-3835Support HoursMonday - Friday9:00 am - 5:00 pm PT*Please have your order confirmation number ready before contacting customer support.Back to Table of Contents

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