Etekcity ESWO1-USA2 Voltson Smart Wi-Fi Outlet User Manual
Etekcity Corporation Voltson Smart Wi-Fi Outlet
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User manual
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| Document ID | 4050534 |
| Application ID | 7ZlDEhZPIZB3e0FBcKFR+A== |
| Document Description | User manual |
| Short Term Confidential | No |
| Permanent Confidential | No |
| Supercede | No |
| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 410.02kB (5125238 bits) |
| Date Submitted | 2018-10-27 00:00:00 |
| Date Available | 2018-10-27 00:00:00 |
| Creation Date | 2018-10-19 16:34:35 |
| Producing Software | Adobe PDF Library 15.0 |
| Document Lastmod | 2018-10-19 16:34:51 |
| Document Title | User manual |
| Document Creator | Adobe InDesign CC 13.1 (Windows) |
Voltson Smart WiFi Outlet Model No.: ESW01-USA Questions or Concerns? Mon-Fri 9:00 AM - 5:00 PM PT support@etekcity.com • (888) 402-1684 Thank you for purchasing the Voltson Smart WiFi Outlet by Etekcity. Your smart outlet allows you to control electrical appliances, such as lights, fans, and kitchen appliances with your Android™ or iOS™ devices. Pair your smart outlet with the Etekcity VeSync app to use your phone to control your connected electrical appliances anywhere, at any time. Set up your smart outlet with the IFTTT™ (if this then that) app to program your smart home. If you have any questions or concerns, please reach out to our helpful Customer Support Team at support@etekcity.com. We hope you enjoy your new smart outlet! Become an Etekcitizen Exclusive deals, giveaways, and product registration. Better products for better living. Find us here: etekcity.com Table of Contents Package Contents Specifications • Connecting with Amazon Alexa 38 Safety Information • Connecting with Google Home 38 FCC statement to the user • Log Out 39 FCC radiation exposure statement Light Indicator Chart • Pairing Your Smart VeSync App Setup Outlet with IFTTT Configuration 10 More Features IFTTT 38 40 40 • Create an Applet Using Existing VeSync Templates 43 • Smart Configuration Mode 10 • APN Configuration Mode 10 • Create a Custom Applet 46 18 Maintaining Your Smart Outlet 51 Functions • Turning Devices On/Off 18 • Firmware Updates 56 • Create Schedule 19 • Factory Reset 56 • Set Timer 26 Troubleshooting 52 • Away Mode 28 Warranty Information 55 • Smart Outlet Settings 33 Customer Support 57 • Energy Saving Mode 33 • Abnormal Power Protection 35 • Share Your Smart Outlet 33 • Delete a Smart Outlet 37 Package Contents 1 x Voltson Smart WiFi Outlet ESW01-USA 1 x Quick Start Guide 1 x Reminder Card Specifications Communication Mode IEEE802.11b/g/n (WiFi) Communication Frequency 2.4GHz Wireless Distance 98-164 feet | 30-50 meters (Outlet to Router) (max visible range) Maximum Switch Current 10A AC Power Supply Range & AC 120V, 60Hz Supply Frequency Operating Environment -10°C-40C° | 14°F-104°F Storage & Transportation -20°C-60C° | -4°F-140°F Environment Size 102 x 62 x 30 mm Android™ 4.3 or higher iOS™ 8.0 or higher Compatible Systems NOTE: The outlet’s WiFi signal range can be weakened or disrupted if: • Your WiFi bandwidth is not 2.4GHz • Your WiFi network and/or your smart outlet is blocked by objects (such as walls, floors, or furniture) that are too thick • Your WiFi signal interferes with other electrical appliances (e.g. microwave ovens, wireless speakers, and LCD displays) Safety Information To reduce the risk of injury and/or damage to this outlet, please read and follow all instructions and safety guidelines in this manual. • Do not exceed the maximum load current of 10A (approximately 1200W) by plugging in appliances that require a higher load current. Always check the electrical power before use to avoid potential damage to the device. • Keep out of reach of children. • Only use indoors, in a dry location. • Always keep away from water or other liquids. NOTE: This smart WiFi outlet complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. SAVE THESE INSTRUCTIONS Back to Table of Contents FCC statement to the user This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)This device may not cause harmful interference, and (2)This device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: • Reorient or relocate the receiving antenna. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Increase the separation between the equipment and receiver. • Consult the dealer or an experienced radio/TV technician for help. FCC radiation exposure statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance. To maintain compliance with FCC RF exposure compliance requirements, please follow operation instructions as documented in this manual. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body. The availability of some specific channels and/or operational frequency bands are country dependent and are firmware programmed at the factory to match the intended destination. The firmware setting is not accessible by the end user. Product Requirements • A smartphone or tablet running on iOS 8.0/Android 4.3 or higher. • A 2.4GHz WiFi connection (supports 802.11b/g/n standard). The smart outlet is compatible with electrical appliances that use 10A current. Connecting an appliance that uses more than 10A current may cause the outlet fuse to blow. Features: Front Back 1. Power Button 2. LED Indicator Light Indicator Chart LED Light Color Yellow Blue Purple None Status Description Solid Outlet is turned on Solid Outlet is in Smart Configuration Mode Slow blinking Outlet is in APN Configuration Mode / Outlet has gone offline after being connected Blinks quickly, then turns off Outlet was hard reset Solid Outlet is in Smart Configuration Mode Alternating purple and yellow Outlet is in APN Configuration Mode No light Outlet is off Back to Table of Contents VeSync App Setup Note: The VeSync app and IFTTT app user interfaces may appear slightly different. 1. Connect your mobile device to a 2.4GHz WiFi network. Note: The smart outlet will only setup on a 2.4GHz network. 2. Scan the QR code or download the VeSync app from the App Store® or the Google Play™ store. Note: For Android users, you must select “Allow” to use VeSync. GET IT ON Available on the Google Play App Store 3. 4. Open the VeSync app. Tap Sign Up to create a new account. After you’ve signed up, enter your email and password, then tap Log In. Note: You must create your own VeSync account to use thirdparty services and products, such as the Amazon® Echo™, Google Home™, and IFTTT™. The guest account will not work for this. With a VeSync account, you can also allow your family or friends to control your smart outlet. 10 Configuration Smart Configuration Mode 1. Tap the + button to add your smart outlet. 2. Tap WiFi Outlets. Back to Table of Contents 11 3. Tap Etekcity WiFi Outlet US/CA. 4. Tap Start Setup. 12 5. Press and hold the power button for 5 seconds, until the WiFi indicator lights solid blue. This will put your smart outlet into Smart Configuration Mode. Then tap Next. Note: Smart Configuration Mode will turn off after 5 minutes. 6. Type in the name of your home WiFi network and password, then tap Join Network. 13 7. The outlet will take a few seconds to connect. If the Smart Configuration fails, go to APN Mode (page 13). 8. Your setup is complete! Give your outlet a unique name, or use the default name and tap OK. Back to Table of Contents 14 APN Configuration Mode If Smart Configuration Mode fails to connect your smart switch to your WiFi, you can use APN (Access Point Name) Mode. You can also choose this mode at the beginning of setup instead of Smart Configuration Mode. 1. If you’re starting from the initial “Add Device” screen, tap APN Mode. If you’re starting from the “Connection Failed” screen after Smart Configuration Mode has failed, tap Use APN Mode. 15 2. Press and hold the power button for 10 seconds until the LED light slowly blinks blue. 3. Type in the name of your home WiFi network and password. Then tap Join Network. Note: The smart outlet configuration requires a 2.4GHz WiFi network. 16 4. Tap Set WiFi Now and select the WiFi network that reads “ESP_”. 17 5. The outlet will take a few seconds to connect. To return to the “Add Device” page, tap <. 6. Your setup is complete! Give your outlet a unique name, or use the default name and tap Ok. Note: You can change the device name and icon at any time. Tap , then tap Device Settings. Back to Table of Contents 18 Functions Turning Devices On/Off On the “My Home” page or the smart outlet page, tap to turn the devices on or off. Note: The outlet will remain connected to the internet even when it is turned off. Device is Off Device is On Back to Table of Contents 19 Create Schedule Go to the smart outlet page. 1. Tap + to create a scheduled time for the smart outlet to turn on and/or off. 2. Select an option from the “Schedule Task” page. -- 20 -- A. To set a start time: 1. Tap > next to Start. 2. Scroll up and down to select time. Alternatively, tap < for Sunrise and > for Sunset. 3. Tap to confirm. Note: You must allow the VeSync app to access your location to determine when Sunrise and Sunset are for your area. 21 B. Choose On or Off at start time. 06:30 AM 22 C. To set an end time (optional): 1. Tap > next to End. 2. Scroll up and down to select time. Alternatively, tap < for Sunrise and > for Sunset. 3. Tap to confirm. Note: You must allow the VeSync app to access your location to determine when Sunrise and Sunset are for your area. 06:30 AM -- 23 D. Choose On or Off at end time. 06:30 AM 06:30 PM 24 E. Repeat (Optional) - Select days you want this task to repeat. 25 3. Turn the schedule on or off on the smart outlet page by tapping the toggle next to the scheduled time. Back to Table of Contents 26 Set Timer You can create a timer to turn your smart outlet on and off. 1. Tap Timer. Then, Set Timer. 2. Scroll up and down to set time and select On or Off. 3. Tap to confirm and start timer. Timer will start automatically. 27 4. Tap to cancel the timer. Tap to restart the timer. Note: • If you selected On, the timer will turn on after the timer ends. • To remove the timer entry, tap on the timer entry, then tap Delete. Back to Table of Contents 28 Away Mode When you have a light plugged into your smart outlet, you can use the Away Mode timer to turn your light on and off to give the appearance that someone is home. 1. Tap Away, then Set Away Mode. 2. Select an option from the “Away Mode” page. 29 A. Start Sets time to start Away Mode 1. Tap > next to “Start”. 2. Scroll up and down to select time. 3. Tap to confirm. 30 B. End Sets time to end Away Mode 1. Tap > next to “End”. 2. Scroll up and down to select time. 3. Tap to confirm. 31 C. Repeat Select days you want to repeat Away Mode 1. Tap > next to “Repeat”. 2. Select days you want this task to repeat. 3. Tap to confirm. 32 3. You can turn the Away Mode timer on/off at any time by tapping the toggle button to the right of the timer. Back to Table of Contents 33 Smart Outlet Settings Tap to see Device Settings. The Device Settings menu allows you to: A. Edit your smart outlet name. B. Edit your smart outlet picture. C. Turn smart outlet notifications on/off. D. Turn on/off Energy Saving Mode (see page 33). E. Turn on/off Abnormal Power Protection (see page 34). F. Share your smart outlet (see page 35). G. Upgrade Firmware. • Tap to update firmware. H. Delete your smart outlet (see page 36). 34 Energy Saving Mode The VeSync App allows you to program your smart outlet to save on energy costs by turning off your appliance when the maximum cost setting is reached. 1. Tap the toggle switch to turn Energy Saving Mode on and off 2. Enter the Cost per KWh and Max Cost. 3. Tap to switch between the monetary units, EUR or USD. 4. Tap to confirm. 35 Abnormal Power Protection Turn on the Power Protection to protect your connected appliances from power spike damage. 1. Tap the toggle switch to turn Power Protection on and off 2. Enter Threshold. 3. Tap to confirm. 36 Share Your Smart Outlet Use Share Device to allow someone else to control your smart outlet (such as family, friends, roommates, or anyone you choose). Note: People who you share your smart outlet with cannot edit or delete any of your device settings. 1. Tap +. 2. Type in the email of the person you want to share your device with. Tap Invite. 3. Tap to remove people you have shared your device with. They will no longer be able to control your smart outlet. Example example@email.com 37 Delete a Smart Outlet A. You can delete your smart outlet from the VeSync app from the “Device Settings” screen. To delete your device, tap Delete Device. B. You can also delete your smart outlet from the “My Home” screen in the VeSync app. a. iOS™: Swipe left on the smart outlet’s name to delete. b. Android™: Press and hold for 2 seconds on the smart outlet’s name to delete. 38 More Features On the “My Home” page, tap More, for more features. Connecting with Amazon® Alexa™ To view instructions on the VeSync app, tap More, then tap Link to Alexa. Note: You must create your own VeSync account to connect with Alexa. Connecting with Google Home™ To view instructions on the VeSync app, tap More, then tap Link to Google Assistant. Note: You must create your own VeSync account to connect with Google Home. 39 Log Out 1. On the “My Home” screen, tap More. 2. Tap your profile, then tap Log Out. Note: You do not need to log out if you are not using a VeSync account. example@email.com Example example@email.com 40 IFTTT Pairing Your Smart Outlet with IFTTT 1. Download the IFTTT app from the App Store or Google Play store. 2. Open the app and tap sign up or sign in. 41 3. Tap 4. Enter “VeSync” and tap Services. 42 5. Tap Connect. 6. Enter your VeSync account details and tap Authorize. example@email.com Back to Table of Contents 43 Create an Applet Using Existing VeSync Templates 1. Open the IFTTT app and tap My Applets. 2. Tap Services and tap VeSync. 44 3. Scroll to search for an applet you want to use, such as “Turn on a VeSync smart device at sunrise“ or “Activate a device every day at a specific time“. 4. Slide the toggle switch to turn on the applet. 45 5. Under Device, select the smart outlet that you want the applet to apply to and tap Save. 6. The applet has been created successfully! Back to Table of Contents 46 Create a Custom Applet 1. On the My Applets screen, tap + . 2. Tap to add a Trigger Service. 47 Example: To trigger a service everyday at 11:45 PM: a. Tap the Date & Time icon. b. Tap Every day at. c. Under “Time”, select 11:45 PM. Note: Popular Trigger Services include Date & Time, Location, and an Alexa or Google Home Command. Different Trigger Services have different user interfaces. 48 11:45 pm 3. After selecting the Trigger Service, tap enter an Action Service. 4. Tap the VeSync icon. 49 to 5. Tap Activate a Device. 6. Select the smart outlet and status you would like to activate (turn on or turn off). Tap Create Action. 50 7. Tap Finish. You’ve created your own custom applet! Back to Table of Contents 51 Maintaining Your Smart Outlet Firmware Updates To keep the smart outlet up-to-date with the latest improvements and fixes, you should always update the firmware when available. On the Device Settings screen, tap Upgrade Firmware. Factory Reset Factory resetting the smart outlet can help you troubleshoot any issues you may have. Please keep in mind that factory resetting a device will erase all of your custom settings and restore the factory default settings. Press and hold the power button for about 20 seconds until the light indicator blinks blue rapidly then turns off. Back to Table of Contents 52 Troubleshooting Q: Why aren’t my outlets connecting? • During the setup process, you must be on a 2.4GHz WiFi network. • Make sure the WiFi password you entered is correct. • Be sure the LED light on the outlet matches the method of setup (see Light Indication Chart, page 7). • Try moving your router closer to your outlet (164 ft / 50 m visible range is best). • Make sure you don’t have too many devices connected to your router (10 or fewer is best). • Close and reopen the VeSync app. • Clear your VeSync app cache. • Factory reset your smart outlet (see Factory Reset, page 50). Q: How do I change my WiFi network to a 2.4GHz WiFi network? • Most dual-band routers support both 2.4G and 5G networks. Select the WiFi name that does not end in “_5G”. • If your phone is attempting to connect to the 5G network, try “forgetting” or temporarily disabling the 5G network. • If you are unsure, or if the 2.4G and 5G networks do not have separate names, please contact your internet service provider. Q: I already have another outlet connected. Why won’t this outlet connect? • Close and relaunch the VeSync app, then reset the outlet that is not connecting. • Use APN Mode to set up the outlet (see page 13). 53 Q: I’m using APN Mode, but can’t find the “ESP” access point. • Press and hold the power button on the outlet for 10-14 seconds to trigger APN Mode. The “ESP” access point will appear in your list of available WiFi connections. • During APN Mode, the LED light on the outlet will slowly blink blue. You will have 5 minutes to pair the outlet with your phone. Q: My outlet is offline. • Delete the offline outlet from the VeSync app. Swipe left (iOS) or tap and hold (Android), and tap Delete. • Hard reset the outlet by pressing and holding the power button for more than 20 seconds. The LED light will blink rapidly and turn off. • Once the outlet has been deleted and reset, reconfigure your outlet with the VeSync app. Note: Power outages or changing WiFi routers may cause your outlets to go offline. Q: Why won’t the VeSync app let me add my smart outlet? • If the smart outlet is already added to another person’s VeSync app, ask them to share the smart outlet with you (see Share Your Smart Outlet, page 35) so that you can control it with your VeSync account. • Be sure your WiFi password is entered correctly. • Use APN Mode (page 13). • Make sure your smart outlet firmware is up to date (see Firmware Updates, page 50). • Factory reset your smart outlet (see Factory Reset, page 50). Q: After adding my smart outlet to VeSync, why won’t the smart 54 outlet icon appear on the “My Home” screen of the VeSync app? • After adding your smart outlet to the VeSync app (see VeSync App Setup, page 8), refresh the main menu screen by closing and reopening the app. Q: Alexa or Google Home can’t find my app or can’t discover my smart outlet. • Make sure your wireless network router is close enough to your smart outlet. The smart outlet must be within a 164 ft (50 m) visible range from the router. • Check that your Alexa or Google Home is working properly. Q: Why isn’t my smart outlet turning on/off as scheduled? • Make sure that the schedule is still turned on. The toggle switch should look like , not • Make sure that your phone’s Location Services are turned on. • Make sure the smart outlet is connected to a working network and is not offline. Q: I believe my smart outlet is defective. What should I do? • Contact Customer Support (page 56). Back to Table of Contents 55 Warranty Information Terms & Policy Etekcity warrants all products to be of the highest quality in material, craftsmanship, and service, effective from the date of purchase to the end of the warranty period. Etekcity will replace any product found to be defective due to manufacturer flaws based on eligibility. Refunds are available within the first 30 days of purchase. Refunds are only available to the original purchaser of the product. This warranty extends only to personal use and does not extend to any product that has been used for commercial, rental, or any other use in which the product is not intended for. There are no warranties other than the warranties expressly set forth with each product. This warranty is non-transferrable. Etekcity is not responsible in any way for any damages, losses, or inconveniences caused by equipment failure by user negligence, abuse, or use noncompliant with the user manual or any additional safety, use, or warnings included in the product packaging and manual. This warranty does not apply to the following: • Damage due to abuse, accident, alteration, misuse, tampering, or vandalism. • Improper or inadequate maintenance. • Damage in return transit. • Unsupervised use by children under 18 years of age. Etekcity and its subsidiaries assume no liability for damage caused by the use of the product other than for its intended use or as instructed in the user manual. Some states do not allow this exclusion or limitation of incidental or consequential losses so the foregoing disclaimer may not apply to you. This warranty gives you specific legal rights and you may also have other rights which may vary from state to state. 56 ALL EXPRESSED AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY. Additional 1-Year Warranty You can extend your 1-year warranty by an additional year. Log onto www.etekcity.com/warranty and enter your order number (for example, from Amazon or Houzz) to register your new product for the extended warranty. If you are unable to provide the order number for your product, please type a short note in the order number field along with the date you received your product. Defective Products & Returns If your product proves defective within the specified warranty period, please contact Customer Support via support@etekcity.com with your order number. DO NOT dispose of your product before contacting us. Once Customer Support has approved your request, please return the unit with a copy of the invoice or your order number. Back to Table of Contents 57 Customer Support If you encounter any issues or have any questions regarding your new product, please contact our helpful Customer Support Team. Your satisfaction is our goal! Etekcity Corporation 1202 N. Miller St., Suite A Anaheim, CA 92806 Email: support@etekcity.com Toll-Free: (855) 686-3835 Support Hours Monday - Friday 9:00 am - 5:00 pm PT *Please have your order confirmation number ready before contacting customer support. Back to Table of Contents 58
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