FLYTECH TECHNOLOGY PBG10D41 Mobile POS User Manual

FLYTECH TECHNOLOGY CO., LTD Mobile POS Users Manual

Users Manual

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Document ID3515529
Application IDUGnJSA6nUvwGyX18zPK6cg==
Document DescriptionUsers Manual
Short Term ConfidentialNo
Permanent ConfidentialNo
SupercedeNo
Document TypeUser Manual
Display FormatAdobe Acrobat PDF - pdf
Filesize221.28kB (2765941 bits)
Date Submitted2017-08-17 00:00:00
Date Available2018-02-20 00:00:00
Creation Date2017-04-25 16:56:57
Producing SoftwareMicrosoft® Word 2013
Document Lastmod2017-04-25 16:56:57
Document TitleUsers Manual
Document CreatorMicrosoft® Word 2013
Document Author: Mark Wallace

iRUGGY G10 Mobile Tablet
User Manual
Version 1.5
April 25, 2017
G10 User Manual
Copyright
Copyright 2018
All Rights Reserved
Manual Version 1.5
The information contained in this document is subject to change without notice.
We make no warranty of any kind with regard to this material, including, but not limited to, the implied
warranties of merchantability and fitness for a particular purpose. We shall not be liable for errors
contained herein or for incidental or consequential damages in connection with the furnishing,
performance, or use of this material.
This document contains proprietary information that is protected by copyright. All rights are reserved.
No part of this document may be photocopied, reproduced or translated to another language without
the prior written consent of the manufacturer.
Trademark
The material in this manual is subject to change without notice. Bluetooth is a registered trademark of
Bluetooth SIG. Microsoft®, and Windows® are either registered trademarks or trademarks of Microsoft
Corporation.
All other product or service names are the property of their respective owners.
Safety
Regulatory Information
Caution: Only use approved and UL Listed accessories, battery packs and battery chargers. Do NOT
attempt to charge damp/wet mobile computers or batteries. All components must be dry before
connecting to an external power source.
Power Supply
Use only the approved power supply shipped with the unit. Use of alternative power supply will
invalidate any approval given to this device and may be dangerous.
Warning for Use of Wireless Devices
Please observe all warning notices with regard to the usage of wireless devices.
Potentially Hazardous Atmospheres
You are reminded of the need to observe restrictions on the use of radio devices in fuel depots,
chemical plants etc. and areas where the air contains chemicals or particles (such as grain, dust, or metal
powders) and any other area where you would normally be advised to turn off your vehicle engine.
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G10 User Manual
Safety in Aircraft
Switch off your wireless device whenever you are instructed to do so by airport or airline staff.
Pacemakers
Pacemaker manufacturers recommended that a minimum of 15cm (6 inches) be maintained between a
handheld wireless device and a pacemaker to avoid potential interference with the pacemaker. These
recommendations are consistent with independent research and recommendations by Wireless
Technology Research.
Persons with Pacemakers
Persons with Pacemakers should ALWAYS keep the device more than 15cm (6 inches) from their
pacemaker when turned ON and hence they should not carry the device in a breast pocket. They should
use the ear furthest from the pacemaker to minimize the potential for interference. If you have any
reason to suspect that interference is taking place, turn OFF your device.
Hearing Aids
The wireless device may interfere with some hearing aids. In the event of interference you may want to
consult your hearing aid supplier to discuss solutions.
Other Medical Devices
Please consult your physician or the manufacturer of the medical device, to determine if the operation
of your wireless product may interfere with the medical device.
FCC/EU RF Exposure Guidelines
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This device complies with FCC SAR exposure limits set forth for an uncontrolled environment. This
device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
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Caution!
Any changes or modifications not expressly approved by the party responsible for compliance could void
the user's authority to operate the equipment.
CE Marking and European Economic Area
The use of 2.4GHz RLAN's, for use through the EEA, have the following restrictions:
Maximum radiated transmit power of 100 mW EIRP in the frequency range 2.400 2.4835 GHz
In France, outside usage is restricted to 2.4 - 2.454 GHz.
Italy requires a user license for outside usage.
Bluetooth® Wireless Technology for use through the EEA has the following restrictions:
Maximum radiated transmit power of 100mW EIRP in the frequency range 2.400 2.4835 GHz.
In France, outside usage is restricted to 10mW EIRP.
Italy requires a user license for outside usage.
Battery Information
Our rechargeable battery packs are designed and constructed to the highest standards within the
industry. However, there are limitations to how long a battery can operate or be stored before needing
replacement. Many factors affect the actual life cycle of a battery pack, such as heat, cold, harsh
environmental conditions and severe drops. When batteries are stored over six (6) months, some
irreversible deterioration in overall battery quality may occur. Store batteries discharged in a dry, cool
place, removed from the equipment to prevent loss of capacity, rusting of metallic parts and electrolyte
leakage. When storing batteries for one year or longer, they should be charged and discharged at least
once a year. If an electrolyte leakage is observed, avoid any contact with affected area and properly
dispose of the battery. Batteries must be charged within the 0° to +35°C (32° to 95° F) ambient
temperature range. Replace the battery when a significant loss of run time is detected.
Battery Caution
There is a risk of explosion if the battery is replaced by an incorrect type. Dispose of used battery
according to the local disposal instructions.
Waste Electrical and Electronic Equipment (WEEE)
For EU Customers: All products at the end of their life must be returned to the reseller for recycling.
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Revision Table
Version
Date
Changes
1.3
Nov 16, 2016
Initial release
1.4
Jan 10, 2017
Updated battery level indicator status definition in 4.6.2
1.5
Apr 24, 2018
Added stylus, mPOS brackets to 1.2 Accessories; removed
references to rotating hand strap (discontinued); aligned 2.3
Specification with current datasheet; updated instruction for
installing mPOS brackets in 5.3; added caution on placing tablet
correctly in the POS dock in 6.3
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Table of Contents
Unpacking the unit ................................................................................................................................ 8
1.1
Standard items .............................................................................................................................. 8
1.2
Accessories .................................................................................................................................... 8
Hardware Overview ............................................................................................................................ 11
2.1
Features ...................................................................................................................................... 11
2.2
System Overview......................................................................................................................... 12
2.3
Specifications .............................................................................................................................. 13
Product Labelling ................................................................................................................................ 14
Basic Operation ................................................................................................................................... 15
4.1
4.1.1
Turning on the Unit ............................................................................................................. 15
4.1.2
Turning off the Unit............................................................................................................. 15
4.1.3
Turning off the Display Backlight ........................................................................................ 15
4.2
in4Touch™ Touch Mode Control Button .................................................................................... 15
4.3
Adjusting Screen Brightness........................................................................................................ 16
4.4
Adjusting System Volume ........................................................................................................... 16
4.5
Programmable Function Key ....................................................................................................... 16
4.6
Charging the Battery ................................................................................................................... 16
4.6.1
Charging via Cable to AC Adapter ....................................................................................... 16
4.6.2
Battery Level Indicator on Tablet ........................................................................................ 17
4.6.3
Battery Charge Level Indicator on Battery .......................................................................... 17
4.7
Power On/Off Button .................................................................................................................. 15
Replacing the Battery .................................................................................................................. 18
4.7.1
Removing the Battery ......................................................................................................... 18
4.7.2
Installing the Battery ........................................................................................................... 18
Installation and Setup ......................................................................................................................... 19
5.1
System Software ......................................................................................................................... 19
5.2
Attaching the Hand Strap ............................................................................................................ 20
5.3
Installing a 3G or microSD Card .................................................................................................. 20
5.4
Installing ADD-f(x)™ Modules ..................................................................................................... 21
5.5
Attaching an mPOS Integration Bracket ..................................................................................... 22
Using the G10 POS Docking Station .................................................................................................... 23
G10 User Manual
6.1
Connecting to Power................................................................................................................... 23
6.2
Connecting to Network and Peripherals ..................................................................................... 23
6.3
Placing the Tablet in the Dock .................................................................................................... 24
6.4
Installing the Customer Display .................................................................................................. 25
6.5
Installing a third-party payment device ...................................................................................... 26
Software Configuration ....................................................................................................................... 27
Appendix A: Supported Bar Code Symbologies ......................................................................................... 28
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G10 User Manual
1 Unpacking the unit
The following items may be shipped with each unit.
1.1 Standard items
Tablet
AC Adapter
Standard Hand Strap
Quick Start Guide
1.2 Accessories
1D/2D Barcode Scanner ADD-f(x) Module
Fingerprint Reader ADD-f(x) Module
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HF RFID Reader ADD-f(x) Module
MSR / Smart Card Combo ADD-f(x) Module
G10 mPOS Integration Bracket Mounting Plate
mPOS Integration Bracket for Ingenico iCMP
mPOS Integration Bracket for Verifone e355
mPOS Integration Bracket for Miura M010
G10 POS Docking Station
G10 POS Dock mPOS Bracket Mount
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POS Dock Customer Display
2m Tip Stylus
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2 Hardware Overview
2.1 Features
10
11
12
13
14
15
16
17
18
19
20
21
2MP webcam
Programmable capacitive function key
Battery status indicator
Ambient light sensor
Touch screen
Kensington lock slot
ADD-f(x) expansion module bays (3)
5MP AF camera with LED flash
Battery
Battery release latch
Speakers (2)
DC-in
Docking connector
Access cover for 3G and microSD slots
Stylus port
Access cover for USB 2.0, Micro USB
(OTG) and Micro HDMI port
Location of internal NFC reader
Audio jack
in4Touch™ touch mode control
Power On/Off
Microphone
Back View
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Front View
G10 User Manual
12
2.2 System Overview
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2.3 Specifications
Touch Display
Processor
Operating systems
Memory / Storage¹
Camera
Expansion I/O ports
Audio
Communications
Power Supply
Environmental
Dimensions (W x H x D)
Weight (with Battery)⁴
ADD-f(x) modules⁵
Optional accessories⁵
10.1” (1920 x 1200 resolution) projected capacitive multi-touch display
User-selectable touch mode for Hand, Glove, Stylus or Rain
Programmable capacitive function key on front-bezel
Intel® Quad-Core 1.83GHz
Windows® 10 IoT Enterprise for Tablet
Android™ 4.4.4
2GB DDR3L memory / 64GB storage
(Android Model: 32GB)
microSDXC socket for expansion
5MP autofocus rear camera with LED flash
2MP front-facing camera
USB 2.0
Micro HDMI
Micro USB (supports OTG)
Additional peripheral I/O available through optional POS Docking Station
1W stereo speakers
Audio jack
Microphone
WLAN 802.11 ac
Bluetooth 4.0 + LE (class 2)
NFC contactless card reader
3G data² and dedicated GPS (factory option)
3.7V 8000 mAh battery, hot swappable* with up to 8 hours per charge³
DC-in, with external AC adapter (Output 5V DV, 4A, Input 100-240VAC, 50/60Hz) for
charging
IP65 rated protection from liquid and dust ingress
Designed to MIL-STD-810G 1.2M drop specification
Operating temperature: -10°C ~ 50°C (14°F ~ 122°F);
max. 35°C (95°F) when charging battery
Storage temperature: -20°C ~ 70°C (-4°F ~ 158°F)
Humidity: 90% RH non-condensing
227 x 185 x 20 mm (10.9” x 7.3” x 0.78”)
997g (2.19 lbs)
1D/2D optical barcode scanner
Fingerprint readers
LF, HF, UHF RFID readers
Smart card reader (EMV Level 1 and 2 certified) and 3 track encrypted MSR
Rear mounting bracket for mPOS devices
LAN and COM I/O Module
POS docking station (1x LAN, 3x USB 2.0, 1x COM, 1x CD)
VESA charging mount
Vehicle charging mount
2m tip stylus
1 1GB=1 billion bytes; actual formatted capacity will be less
2 Subject to service provider’s broadband subscription and coverage area; additional charges may apply
3 Standard configuration with Intel Z3735F CPU, 2GB memory and 64GB eMMC tested using PCMark® 8 battery life benchmark. Results may be used for product
comparison and may vary under different situations including hardware configuration, software, operating conditions, power management settings and other
factors. Battery life will decrease with time and use
4 Weight shown represents base configuration with battery, excluding any optional accessories
5 Accessories may vary depending on your configuration. Accessories are sold separately
*Hot swappable feature is only available with 3G data communication and dedicated GPS option.
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3 Product Labelling
Safety certification and other compliance labels may be found on the inside of the battery
compartment, along with product serial number and Windows license sticker. See section on Removing
the Battery for instructions on removing the battery module to view this information.
All tablets are labelled with a unique serial number. This number is important in tracking units through
production and shipment and may be required for servicing the product under the warranty.
Product
certification
labels
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4 Basic Operation
4.1 Power On/Off Button
 Power On/Off button
 in4Touch™ touch mode control button
4.1.1 Turning on the Unit
Press and hold the power button 2 seconds on to turn on the system. You will feel a vibration the
moment the system powers on. NOTE: The tablet must be docked, plugged into AC or battery charged
before turning on the unit for the first time.
4.1.2 Turning off the Unit
The unit should be shut down normally via the operating system. The manually power off the unit, press
and hold the power button 5 seconds.
4.1.3 Turning off the Display Backlight
System settings can be used to turn off the backlight automatically for power savings when the system is
idle. When the unit is powered on, pressing the power button momentarily will turn off and on the
backlight unless these settings are changed.
4.2 in4Touch™ Touch Mode Control Button
Press and hold the in4Touch button to cycle through graphic icons displayed on screen representing
each of 4 supported touch operation modes. Once the graphic icon is highlighted, release the button to
activate the touch mode represented by that icon.
Hand
Supports normal touch operation using a bare finger.
Glove Enables touch operation when the user is wearing gloves.
Stylus Restricts input to stylus, ignoring finger or palm contact. Must be used with the G10
stylus connected to the stylus port on the tablet.
Rain Supports touch operation using bare finger while reducing interference from random
drops of liquid on the screen.
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4.3 Adjusting Screen Brightness
Windows display settings allow screen brightness to be set manually or adjusted automatically for
power savings or for comfort under different lighting conditions. There are 4 manual settings: 100%,
75%, 50% and 25%. Factory default setting for the display is fixed at 100% brightness.
An ambient light sensor located on the front of the display may be used to sense and reduce the
brightness level for comfort in low light environments. This feature is disabled at the factory but can be
enabled through system software settings.
4.4 Adjusting System Volume
Volume levels on the integrated dual stereo speakers and devices connected through the audio jack
must be set manually through Windows or Android system software settings.
4.5 Programmable Function Key
The capacitive button on the top right of the tablet display is activated by touch. For Windows and
Android models, this button is pre-programmed in the factory as Windows or Home key, but the button
may be re-programmed by the user to open applications or access specific functions. For information on
re-programming this key, contact your iRuggy Systems authorized distributor or reseller.
4.6 Charging the Battery
The G10 Mobile Tablet is equipped with an interchangeable 8000mAH battery module supporting up to
8 hours per charge depending on usage.
4.6.1 Charging via Cable to AC Adapter
The battery may be charged by connecting the supplied AC power adaptor directly to the DC-in
connector located on the bottom of the tablet. Push the protective rubber seal aside and plug the cable
directly into the connector. Then plug the adaptor directly into the AC outlet.
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4.6.2 Battery Level Indicator on Tablet
A battery level indicator LED on the front of the tablet signals charge status:
GREEN
ORANGE
RED/Flashing
RED
Battery charge level at 90% or higher (Tablet is plugged in or placed in dock)
Battery is charging (Tablet is plugged in or placed in dock)
Battery level below 15%
Battery level below 10%
4.6.3 Battery Charge Level Indicator on Battery
With the battery module removed from the unit, press the icon shown above. The row of LEDs will light
up for 3-4 seconds indicating battery charge level as follows:






No charge (No LEDs lit)
< 10% charged (Single flashing LED)
11-24% charged (1 LED on)
25-49% charged (2 LEDs on)
50-74% charged (3 LEDs on)
75-100% charged (All LEDS on)
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4.7 Replacing the Battery
4.7.1 Removing the Battery
Unless the tablet is equipped with a bridge battery supplied on 3G models, always power down the
system first. Unplug the AC cable if connected directly to the DC-in port on the tablet. Place the tablet
face down on a flat surface. Next, slide the latch down as shown to unlock and release the batter
module so it can be lifted out of the unit.
If the system is equipped with the bridge battery, the system will automatically enter Connect Standby
Mode and screen backlight will turn off. The front battery level indicator LED will flash and system will
beep every 3 seconds for the first 3 minutes. After 3 minutes, the LED will flash and beep will sound
every half second. System will automatically shut down at 4 minutes.
4.7.2 Installing the Battery
Angle the battery module so that the left side with exposed connector pins is inserted first into the
battery compartment. The press into place and slide the latch upward to lock the battery module into
position.
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5 Installation and Setup
5.1 System Software
System is factory-installed with the supported Windows or Android operating system and required
drivers for all device options, whether or not device is installed on the unit when shipped. No additional
software or device drivers must be installed to begin using the system.
On initial bootup of a system loaded with Windows, the Windows activation screen will show and
prompt the user through the activation process.
See section on Software Configuration for more information on drivers supplied with the system.
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5.2 Attaching the Hand Strap
Use of the standard hand strap shipped with the tablet is optional. Depending on the situation, the user
may attach the hand strap between anchor points across the top or either side of the tablet. To attach
the strap to the tablet, thread both ends of the strap into an anchor point, fold back and tighten in the
plastic buckle. Any excess can be tucked into the sleeve handle at the center of the strap.
5.3 Installing a 3G or microSD Card
The user may install a user-supplied SDXC or compatible microSD card on the unit to load or save files,
or expand working data storage capacity. On select tablet models with support for 3G data
communication, a separate slot is available for installing a user-supplied 3G Micro SIM card.
To install either type of card, first power down the system. Both lots are accessed by removing the two
screws securing a protective, watertight seal located on the bottom of the tablet.
Orient either card so that the gold contact edge faces down towards the front of the tablet. Slide the
card in until it clicks in place. To remove the card, press the outer edge to click and release the card.
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5.4 Installing ADD-f(x)™ Modules
Optional ADD-f(x) modules are available to expand tablet functionality. To install any module, first
power down the system. Locate the three universal expansion bays on the top, back side of the tablet.
Depending on the number and size of the modules selected, one or all three bays may be used to install
1, 2 or up to 3 ADD-f(x) modules.
Remove the two screws and lift off the plastic cover covering each bay. This cover may be saved or
discarded. Slide the module in place and fasten in place with the four screws provided.
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5.5 Attaching an mPOS Integration Bracket
Custom brackets are available for on-tablet integration of third-party mobile point-of-sale (mPOS)
payment devices.
To attach the bracket, place the tablet face down. Position the metal universal mounting plate over the
battery module as shown and attach with the four screws provided (you may need to first remove and
discard cosmetic rubber covers placed over the screw holes).
iRuggy offers brackets designed for the Ingenico iCMP, Verifone e355 and Miura M010 mPOS devices.
To install, attach the bracket to the universal mounting plate and secure with either two or four screws
as provided. Example above shows the Ingenico iCMP bracket.
Once the bracket is attached, the mPOS device may slide in from the top or bottom, depending on
design. The charging port on the mPOS will remain accessible to allow connection of a charging cable
(supplied by the mPOS device vendor) without removing the device from the tablet.
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6 Using the G10 POS Docking Station
An optional countertop mount is available to allow the G10 tablet to be operated at different angles
while docked for charging, LAN communication and connection with peripherals. The docking station
also supports optional mounting of a customer display or third-party payment terminal.
6.1 Connecting to Power
Before the docking station can be used to charge the tablet or connect to peripherals, the dock must be
connected to AC power via the 19V/65W AC adaptor shipped with the POS Dock. Locate the DC-in
connector on the dock and plug in the power cable from the AC adaptor.
6.2 Connecting to Network and Peripherals
Disconnect the power cable from the docking station. Plug network or peripheral cables into available
ports located in the base:




RJ45 10/100 Ethernet LAN
Cash drawer port, 12V or 24V selectable through jumper settings (default 24V)
One RJ48 RS-232 port, 0V, 5V or 12V selectable through jumper settings (default 0V)
Three 5V USB 2.0 ports
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6.3 Placing the Tablet in the Dock
The tablet may be placed on the dock either powered on or
off.
NOTE: When placing the tablet on the dock, take care to
locate the extension on the back center of the tablet and
make sure this slides over and covers the tab on the dock. If
this tab is not engaged as shown below, the docking
connection will be loose and the tablet may not charge or
connect to LAN or peripherals.
Extension
on tablet
Tab on
POS Dock
Open
position
Locked
position
There is a latching mechanism to secure the tablet in the dock, accessed on the back of the mount.
Before placing the tablet in the dock, check to make sure the latch is in the open position.
When removing the tablet from the dock, you may encounter some resistance as there is a strong
magnet which helps server to keep the electrical contact points tightly aligned during operation.
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6.4 Installing the Customer Display
An optional 2 line x 20 graphic LCD customer display may be mounted on the back of the docking
station. Contact your iRuggy Systems or authorized sales representative for a copy of the separate user
guide and OPOS driver for the customer display option.
To install the customer display, remove the single screw securing a cover over the rear mount area and
discard.
Thread the customer display cable through the opening and fasten the display mount into place with the
four screws provided. Connect the host end of the cable to any of the available USB ports.
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6.5 Installing a third-party payment device
An optional mounting post is available to attach a third-party payment device on the back of the docking
station. The post is compatible with device-specific mPOS brackets supplied by iRuggy Systems.
To install the device mount, remove the screw and discard the blanking cover over the rear mount
access. Attach the post to the base with the four screws provided before attaching the iRuggy Systems
mPOS bracket.
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7 Software Configuration
All Windows or Android software and device drivers required to operate the tablet with any standard or
optional features or accessories are pre-installed at the factory. There is no need to download and
install additional driver software, even for ADD-f(x) accessories shipped separately.
Contact your iRuggy Systems authorized distributor or reseller for technical information required for
software integration or specific device configuration.

1D/2D Barcode Scanner ADD-f(x) module: See Appendix A for supported bar code symbologies

HF RFID Reader ADD-f(x) module: Following tags may be read at maximum range 25-30 mm:
Mifare_UltraLight
Mifare_One(S50)
Mifare_One(S70)
Mifare_Pro(X)
Mifare_DESFire

The integrated NFC reader on the tablet supports the following tags:
NXP Mifare Ultralight
NXP DESFire
Sony FeliCa
Broadcom Topaz
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Appendix A: Supported Bar Code Symbologies
Below bar codes types are supported by the optional 1D/2D Barcode Scanner ADD-f(x) module:
Aztec Code
Codabar
Codablock F
Code 11
Code 32(PARAF)
Code 128
Code 2 of 5
Code 39
Code 93
Data Matrix
EAN/JAN-13
EAN/JAN 8
EAN-UCC Composite Codes
EAN-UCC Emulation
IATA Code 2 of 5
Interleaved 2 of 5
Matrix 2 of 5
MaxiCode
MicroPDF417
MSI, PDF417
QR Code
GS1 DataBar
TCIF Linked Code 39
UPC-A
UPC E
RSS Expanded
RSS Limited
RSS-14
Chinese Sensible (Han Xin) code
Codablock A
UPC-A/EAN-13 with Extended Coupon Code
Coupon GS1
GS1codebar
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