Fantom Vacuum Cleaner Fm625H Users Manual 1

Fantom Vacuum Vacuum Cleaner FM625H FM625H_REV_1104A

FM625H to the manual 613e7ea8-53b8-462f-8829-567aa82b0397

2015-02-09

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COMMERCIAL LIGHTWEIGHT
UPRIGHT VACUUM
OWNER’S MANUAL
Model FM625H
120V., 60Hz., 12 Amps

FOR HOUSEHOLD OR COMMERCIAL USE
FANTOM
94 Main Mill Street, Door 16
Plattsburgh, NY 12901
Tel.: 1 (800) 275-9251

IMPORTANT SAFETY INSTRUCTIONS

Model FM625H

When using electrical appliance, basic safety precautions should always be observed to
reduce the risk of fire, electric shock or injury, including the following:

ONE (1) YEAR LIMITED WARRANTY

1.

FANTOM warrants this product to be free from defects in material and workmanship for a period of
one (1) year from the date of the original purchase, when utilized for normal commercial or household
use, subject to the following conditions, exclusions and exceptions.
If your appliance fails to operate properly while in use under normal household conditions within the
warranty period, return the complete appliance and accessories, freight prepaid to:

2.

FANTOM, 94 Main Mill Street, Door 16, Plattsburgh, N.Y. 12901
If the appliance is found by FANTOM to be defective in material or workmanship, FANTOM will repair
or replace it free of charge. Proof of purchase date and $14.95 to cover the cost of return shipping
and handling must be included. *
Non-durable parts including, without limitation, filters, brushes and electrical parts which normally
require replacement are specifically excluded from warranty.
The liability of FANTOM is limited solely to the cost of the repair or replacement of the unit at our
option. This warranty does not cover normal wear of parts and does not apply to any unit that has
been tampered with or used for commercial purposes. This limited warranty does not cover damage
caused by misuse, abuse, negligent handling or damage due to faulty packaging or mishandling in
transit. This warranty does not cover damage or defects caused by or resulting from damages from
shipping or repairs, service or alterations to the product or any of its parts, which have been
performed by a repair person not authorized by FANTOM.
This warranty is extended to the original purchaser of the unit and excludes all other legal and/or
conventional warranties. The responsibility of FANTOM if any, is limited to the specific obligations
expressly assumed by it under the terms of the limited warranty. In no event is FANTOM liable for
incidental or consequential damages of any nature whatsoever. Some states do not permit the
exclusion or limitation of incidental or consequential damages, so the above may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from
state to state.
*Important: Carefully pack item to avoid damage in shipping. Be sure to include proof of
purchase date and to attach tag to item before packing with your name, complete address and
phone number with a note giving purchase information, model number and what you believe is
the problem with item. We recommend you insure the package (as damage in shipping is not
covered by your warranty). Mark the outside of your package “ATTENTION CUSTOMER
SERVICE”. We are constantly striving to improve our products, therefore the specifications
contained herein are subject to change without notice.

----------------------------------------------------------------------------------

OWNERSHIP REGISTRATION CARD
Please fill out and mail the product registration card within ten (10) days of purchase. The registration will enable us
to contact you in the unlikely event of a product safety notification. By returning this card you acknowledge to have
read and understood the instructions for use, and warnings set forth in the accompanying instructions.
RETURN TO EURO-PRO Operating LLC, 94 Main Mill Street, Door 16, Plattsburgh, NY 12901

Model FM625H
_________________________________________________________________________________________
Appliance model
________________________________________________________________________________________
Date purchased
Name of store
_________________________________________________________________________________________
Owner’s name
________________________________________________________________________________________
Address
City
State
Postal code

Printed in China

12

3.
4.
5.

6.
7.
8.
9.
10.
11.

12.
13.
14.

15. Keep hair, loose clothing, fingers and all
parts of body away from opening and
moving parts.
16. Do not use vacuum to pick up flammable
or combustible liquids such as gasoline or
use in areas where they may be present.
17. Do not pick up anything that is burning or
smoking such as cigarettes, matches or
hot ashes.
18. Use extra care when cleaning on stairs.
19. Do not use the vacuum without all the
filters in place.
20. Use only extension cords UL-rated or cUL
at 15 amperes. Extension cords rated for
less amperage may overheat. Care should
be taken to arrange the cord so that the
cord cannot be pulled or tripped over.
21. Do not put any objects into openings. Do
not use with any opening blocked. Keep
free of dust, lint, hair and anything else that
may reduce air flow.
22. Store your appliance indoors in a cool, dry
area.
23. Keep your work area well lit.
24. Keep end of hose, wands and other
openings away from your face and body.
25. Do not use outdoors or on wet surfaces.
Use only on dry surfaces.
26. Using improper voltage may result in
damage to the motor and possible injury to
the user. Correct voltage is listed on rating
label.
27. If the supply cord of this appliance is
damaged, it must only be replaced by
FANTOM, because special purpose tools
are required.
28. Connect to a properly grounded outlet
only. See grounding instructions.

Read all instructions before using your
vacuum.
Use only as described in this manual. Use
only manufacturer’s recommended
accessories. Use the vacuum only for its
intended use.
To protect against a risk of electric shock,
do not immerse any part of the system in
water or other liquids.
Never yank cord to disconnect from outlet;
instead, grasp plug and pull to disconnect.
Do not pull cord, use cord as a handle, close
a door on cord, or pull cord around sharp
edges or corners. Keep cord away from
heated surfaces.
Do not leave the vacuum plugged in when
unattended. Unplug the electrical cord when
not in use and before servicing.
Turn off all controls as applicable before
unplugging from electrical outlet.
Do not handle plug or hand vacuum with wet
hands or operate without shoes.
Do not allow cord to touch hot surfaces.
Do not run appliance over cord.
Do not operate the system with a damaged
cord or plug, or if the appliance or any other
part of the system has been dropped or
damaged. To avoid the risk of electric
shock, do not disassemble or attempt to
repair the vacuum. Return the unit to
FANTOM (see warranty) for examination
and repair. Incorrect re-assembly or repair
can cause a risk of electrical shock or injury
to persons when the vacuum is used.
Close supervision is necessary for any
appliance being used by or near children.
Do not leave the system unattended while
connected.
Do not allow to be used as a toy. Close
attention is necessary when used by or near
children, pets or plants.

SAVE THESE INSTRUCTIONS

For Household or Commercial Use Only
GROUNDING INSTRUCTIONS

This appliance must be grounded. If it should malfunction or breakdown,
grounding provides a path of least resistance for electric current to
reduce the risk of electric shock. This appliance is equipped with a cord
having an equipment-grounding conductor and grounding plug. The plug
must be inserted into an appropriate outlet that is properly installed and
grounded in accordance with all local codes and ordinances.
WARNING: Improper connection of the equipment-grounding conductor
can result in a risk of electric shock. Check with a qualified electrician or
service person if you are in doubt as to whether the outlet is properly
grounded. Do not modify the plug provided with the appliance - if it will
not fit the outlet, have a proper outlet installed by a qualified electrician.
This appliance is for use on a nominal 120-volt circuit, and has a
grounding attachment plug that looks like the plug illustrated at right.
Make sure that the appliance is connected to an outlet having the same
configuration as the plug. No adaptor should be used with this appliance.
1

Rev. 11/04A

PRECAUTIONARY MEASURES
IMPORTANT: If the suction opening in the unit or the hose is BLOCKED, switch off
the vacuum cleaner and remove the blocking substance before you start the unit
again.
1. Do not operate the vacuum cleaner
too close to heaters, radiators or
cigarette butts.

4. When pulling out the power plug
from the wall outlet, pull the plug not
the power cord.

ORDERING REPLACEMENT HEPA DUST CUP FILTERS
TO ORDER REPLACEMENT HEPA FILTERS
Item XF621H
for Model FM625H

Call:
1 (800) 275-9251
Monday to Friday 8:30 A.M. - 5:00 P.M. Eastern Standard Time

FOR TECHNICAL SUPPORT
for Model FM625H

Call:
1 (800) 275-9251
Monday to Friday 8:30 A.M. - 5:00 P.M. Eastern Standard Time

Please Note:
5. Do not pick up anything that is
burning or smoking such as
cigarettes, matches or hot ashes.

2. Before inserting the power plug into
the wall outlet, make sure that your
hands are dry.

The HEPA Filter is washable. It should, however, be replaced every three (3) to six
(6) months depending on usage to ensure peak performance of your vacuum.
The exhaust filters and filter ring are rinseable. They should however be replaced
every three (3) months to ensure peak performance of your vacuum.

Important:

Make sure that ALL filters have been completely air dried for 24 hours before reinstalling back in the vacuum.
6. Do not use without all filters in
place.

3. Before you start vacuuming, make
sure to remove large or sharp objects
that might damage the debris screen.

2

11

TROUBLE SHOOTING GUIDE
PROBLEM

POSSIBLE REASON
1.

VACUUM WILL
NOT OPERATE

VACUUM WILL
NOT PICK-UP OR
SUCTION POWER
IS WEAK

DUST ESCAPING
FROM VACUUM

VACUUM, HOSE
OR BRUSHES
WILL NOT PICKUP

2.
3.
4.

1.
2.
3.
4.
5.

Power cord not firmly plugged
into outlet.
No power in wall outlet.
Needs servicing.
Thermostat has tripped.

Dust cup is full.
Unit clogged.
HEPA Filter needs cleaning
or replacing.
Debris screen needs
cleaning.
Exhaust filters or filter ring
needs cleaning.

1.
2.

Dust cup is full.
Dust Cup is not installed
correctly.

1.
2.

Hose clogged.
Dust cup is full.

GETTING TO KNOW YOUR BAGLESS STICK VAC

POSSIBLE SOLUTION
1.
2.
3.
4.

1.
2.

3.
4.
5.

Plug unit in firmly.
Check fuse or breaker. Replace
fuse/reset breaker.
Call 1-800-275-9251.
Turn the unit off and unplug
from outlet. Allow unit to cool
down, then restart.
Empty and clean dust cup.
Turn unit off and unplug from
wall outlet. Remove Dust Cup
Filter and check for object(s) in
air duct and remove.
Clean or replace HEPA Filter.
Clean debris screen.
Clean exhaust filters and filter
ring.

1.
2.

Empty and clean dust cup.
Review Dust Cup instructions.

1.

Remove hose and/or brushes.
Remove obstruction from hose
and /or brush.
Empty and clean dust cup.

2.

1.
2.
3.
4.
5.
6.
7.
8.
9.
10.

Hand Grip
Hose Holder
Flexible Hose
Carrying Handle
Intelli-SenseTM Filter Monitor
On/Off Switch
Exhaust Filter Cover (x2)
Dust Cup Release
Dust Cup Cover
Dust Cup

11.
12.
13.
14.
15.
16.
17.
18.
19.
20.

Illustrations may differ from actual product

Technical Specifications
Voltage:
Power:
10

120V., 60Hz.
12 Amps
3

Motorized Floor Brush
Hose Handle
Dusting Brush
Trap Door Release Button
Power Cord Quick Release
Extension Tube
Nozzle Release Pedal
Crevice Tool
Pet Hair Brush
Air Driven Turbo Brush

OPERATING INSTRUCTIONS

OPERATING INSTRUCTIONS

Attaching The Hose To The
Main Unit

WARNING: Always remove the power
plug from the wall outlet before
assembling or removing accessories.

Cleaning the Filter Ring

• Hold the end of the removable hose
handle and insert it into the hose
connector. (Fig. 3)

Inserting The Handle Into The Main
Unit
• Insert the handle into the hole on the
top of the unit. Make sure that the slot
in the handle fits correctly into the
opening. (Fig. 1)
• Insert the sleeve nut into the unit first.
Then holding the sleeve nut with your
thumb, insert the bolt. Using a flat
screw driver, secure the bolt to the
sleeve nut. (Fig. 1)
• To remove the
handle, you have
to remove the
bolt and the
sleeve nut.

Hose
Connector

Fig. 3
Inlet
Hose

Bolt

Sleeve nut

Motorized
Floor Brush
Hose Connector

Fig. 1

Winding & Unwinding The Power
Cord

Attaching The Motorized Floor
Brush To The Main Unit

This vacuum cleaner is
equipped with a convenient
cord storage feature. The
power cord winds around
the two cord holders at
the back of the unit. The
top one has a quick
cord release feature.
Turn the cord hook to
the left or the right to
remove the power cord.
(Fig. 4)
When using the vacuum,
attach the power cord to
the cord holder so that
the power cord is out of
the way when you
are vacuuming.
(Fig. 5)

• Insert the motorized floor brush into its
location at the bottom of the main unit,
in the direction of the arrow. (Fig. 2)
• Make sure that the motorized floor
brush is firmly inserted into the floor
brush socket.
• Insert the inlet hose into the floor brush
hose connector that is on the floor
brush. (Fig. 3)

Pin

Fig. 4

Motor Thermostat
IMPORTANT: This unit is equipped

1. Around the HEPA filter
there is a filter ring.
This is washable in
lukewarm water.
(Fig. 16) To remove
the filter ring, slide it
off the HEPA filter.
2. We recommend
washing the filter ring
when you are
Fig. 16
washing your HEPA
filter. Always allow the
filter ring to air dry for 24 hours before
replacing onto the HEPA filter. Never
run the vacuum without all the filters in
place.

with a motor protective thermostat. If
for some reason the vacuum cleaner
should overheat, the thermostat will
automatically turn the unit off. Should
this occur:
• Push the On/Off button once.
• Disconnect the plug from the
power source.
• Check the source of overheating
problem. (i.e. clogged hose or
filter)
• If clogged hose or filter is found,
unclog the hose and replace the
filters.
• Wait at least 45 minutes before
attempting to reuse the vacuum.
• After unit has cooled down for
45 minutes, plug in the cleaner
and push the On/Off button. The
vacuum should start again.
• If the vacuum still does not start,
contact customer service at
1 (800) 275-9251.

Changing & Cleaning the Exhaust
Filter

The exhaust filter is a rinseable filter but
should be replaced every three (3) months.
• To remove the exhaust filter covers,
push the exhaust filter covers up.
Remove the filter. (Fig. 17)
• Rinse the exhaust filters in lukewarm
water and air dry the filters completely
for 24 hours. Do not use a washing
machine to rinse the filters. Do not use
a hair dryer to dry them. Air dry only.
Never operate the vacuum without the
exhaust filters in place.
• When the filters are
dry, replace into
the exhaust filter
covers and replace
on the vacuum.
• Severely soiled or
clogged filters should
be thoroughly rinsed with
fresh tepid water. A mild
detergent can be used
if required.

Exhaust
Filter
Cover
Fig. 17

Cord holder
Motorized Floor
Brush Release

Fig. 5

Motorized Floor
Brush Hose
Connector
Fig. 2

4

9

OPERATING INSTRUCTIONS

OPERATING INSTRUCTIONS
PLEASE NOTE: The white pleated
filter material in the HEPA Filter will
discolor over time -This is NORMAL
and will NOT affect the performance
of the filter. If the HEPA filter
is properly
Fig. A
"TapCleaned”
after each use
Wash
and suction
once a
month or
does not return
when
to 100%, then
suction
we suggest that
appears
reduced
the HEPA filter
be “TapCleaned”
Warning: Allow 24
vigorously until
hours for drying before
no more dust
replacing in unit.
can be removed,
then rinsed under the faucet and
allowed to air dry for 24 hours before
refitting into the vacuum. (Fig. A)
This should be done once a month
or when suction appears to be
reduced.
Note: Even though the HEPA filter is
washable, it should be replaced every
3 to 6 months, depending on usage.

2. To separate the filter assembly, hold
the bottom of the debris screen and
pull the dust cup cover out. Then
remove the HEPA filter with the filter
ring from the debris screen (Fig. 13)
Filter Assembly
Dust Cup
Cover
HEPA
Filter

Filter
Ring

Debris Screen
Fig. 13

3. Once you have removed the
HEPA filter from the debris
screen, remove the filter ring from
around the HEPA filter.
4. Vigorously “TapClean” the HEPA
filter on a hard surface until no
more dust is observed falling out.
(Fig. 14)
The HEPA
filter may also
be washed by
running it under
the tap allowing
Fig. 14
the water to run on
the dirty side.
(Fig. 15) We
recommend
washing it once a
month or when
suction appears
reduced. Always
allow 24 hours for Fig. 15
air drying before
replacing into the vacuum.
Warning: Never over fill the dust
cup - remove dirt and clean the
HEPA dust cup filter, filter ring and
debris screen each time the dust cup is
emptied during prolonged usage or risk
motor damage.

Warning: Always empty the dust

cup container and clean the HEPA
filter, filter ring and debris screen
before each use and during
prolonged usage.
Never over fill the dust cup container remove dirt and clean the HEPA filter,
filter ring and debris screen when dirt in
dust cup is at or below the "MAX" level or
during prolonged usage because you
could risk damaging the motor.
If you wash the Hepa filter, make sure
that it has completely air dried for 24
hours before inserting back into the
vacuum.
Please Note: The HEPA Filter is
washable. It should, however, be
replaced every three (3) to six (6) months
to ensure peak performance of your
vacuum.
The filter ring and exhaust filter are also
rinseable but they should be air dried for
24 hours before replacing into the
vacuum. They should however be
replaced every three (3) months to ensure
peak performance of your vacuum.
Important: Make sure that ALL filters are
completely dry before re-installing back in
the vacuum.
8

On/Off Switch

Using The Unit With The
Accessories

The On/Off switch has three different
positions. (Fig.6)
• Push on the "I" side to turn the
vacuum ON. Set the vacuum here
when using the removable hose
handle with the accessories or when
vacuuming bare floors.
• Push on the “II" side to turn the
motorized floor brush on.
• Push on the “O” side to turn the
vacuum to the OFF position.

• Remove the removable
hose handle from
the hose connector.
• Attach the extension
tube, crevice tool,
the dusting brush,
pet hair brush or air
driven turbo brush
to the end of the
hose. (Fig. 8)

Fig. 8

= OFF

Manual Variable Suction Control
Your vacuum cleaner includes a
variable suction control valve on the
hose handle. The suction power can be
adjusted by moving the slide to the
desired position. For example. Less
suction is required on upholstery and
draperies compared to thick shag
carpets, which require maximum
suction.
Extension Tube
For hard to reach places. Use with
crevice tool or with dusting brush.

= ON
(Bare Floors/Tools)
= ON
(Carpet)
Fig. 6

Using The Unit With The Motorized
Floor Brush

• Unwind the power cord and plug into
the 120V outlet.
• Press the On/Off switch to the “II”
position so that both the vacuum
and the motorized floor brush is
turned “ON”
NOTE: When vacuuming deep pile
carpets or hard wood floors, lower the
angle of the handle for easier
maneuverability. (Fig. 7)

Crevice Tool
For radiators, crevices, corners,
baseboards and between cushions.

Dusting Brush
The dusting brush is used
for the furniture, venetian
blinds, books, lamp shades
and shelves.
Fig. 7

Pet Hair Removal Brush
The pet hair removal brush
is for use on upholstery,
drapes and other fabric
surfaces to remove lint, pet
hair, etc. THE PET HAIR REMOVAL
BRUSH IS NOT INTENDED TO BE
USED AS A PET GROOMING
DEVICE.
5

OPERATING INSTRUCTIONS

OPERATING INSTRUCTIONS
Important: In order to ensure that
maximum air suction is maintained,
empty the dust cup frequently and tap
clean the HEPA filter, filter ring and
debris screen at the same time. Ensure
that the rotating brush is kept free of hair
and string which may accumulate and
decrease brush performance.

Using The Unit With Air Driven
Turbo Brush

The efficiency of your air driven turbo
brush depends on the bristle brush
rotating at high speed. Strong air suction
is needed to accomplish this. In order to
ensure that maximum air suction is
maintained, please read the following
instructions:
1. Empty the dust cup frequently.
2. Always vigorously “TapClean” the
HEPA filter, filter ring and the debris
screen when emptying the dust cup
container.
3. Ensure that the rotating brush is kept
free of hair and string which may
accumulate and decrease brush
performance.
4. Keep air driven turbo brush turbine
free of dirt and foreign matter. (See
illustration for cleaning instructions.)

Cleaning Air Driven Turbo Brush
Locking Latch
Tilt
Upwards

Intelli-SenseTM Filter Monitor

When the Intelli-SenseTM Filter
Monitor lights up, it means that the
dust cup is full or the HEPA filter, filter
ring and debris screen need cleaning.
You must empty the dust from the
dust cup and clean the HEPA filter,
filter ring and debris screen right
away.

Hold

Push

Emptying the Dust Cup Container
Warning: Always unplug the
unit from electrical outlet before
opening the Dust Cup (container).

Fig. 11

Cleaning the HEPA Filter

Important: Do NOT use the vacuum

Turbine

From time to time, the turbine of your
turbo brush will require cleaning. To do
this:
1. Remove the turbo brush from the hose
or telescopic extension tube.
2. Slide locking latch forward then tilt the
top housing of the brush upwards. The
top housing is hinged and will tilt up
approximately 45° only.
3. There may be some dust, lint, hair, etc
on the turbine wheel. Remove as much
of this as possible.
4. You may also use the unit’s hose with
crevice tool attached and use the
vacuum to remove any additional
debris from the turbine.
5. Ensure that the turbine wheel moves
freely by rotating it with your finger. If
the turbine does not rotate, call
Customer Service for help.
6. Once clean, close the top cover of the
turbo brush and slide the locking latch
toward the rear of the brush to lock.

Attaching the Air Driven Turbo
Brush to the Flexible Hose

To use the air driven turbo brush to
clean upholstery:
1. Remove the flexible hose from the
hose connector. (Fig. 9)
2. Push the air driven turbo brush onto
the end of the flexible hose as far as
it will go.

Fig. 9

Warning: After each Use Always remove the Filter
Assembly, then vigorously “TapClean”
HEPA Filter and clean Debris Screen
and Filter Ring until no more dust can
be removed.

without the HEPA filter and filter ring in
place.
1. To remove the dust cup container,
press down on the dust cup release
and pull the dust cup container out
from the vacuum. (Fig. 10)

IMPORTANT, Please Note : The
“TapClean” HEPA Filter will stop most of
the tiniest dust particles from re-entering
the air you breathe. In fact it stops
99.97% of all particles as small as 0.3
microns - many times smaller than a
human hair!!! Because of this incredible
filtration performance, the HEPA Filter
will quickly accumulate, inside the white
filter folds, many fine dust particles that
are difficult to see but which will
eventually block or reduce your suction
power - if not cleaned properly.
1. To remove the filter assembly from
the dust cup, hold the dust cup
container in one hand and with the
other hand, turn counter clockwise
and pull out the filter assembly.
(Fig. 12)

Fig. 10

2. To empty the dust cup container,
hold the dust cup from the top over a
garbage container and press on the
trap door release button that is on
the front side of the dust cup
container to release the dust cup
bottom (Fig. 11)

Filter Assembly
Dust Cup
Container
Fig. 12

6

7



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