First Computer CM0103 User Manual 8

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Document Description8
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Permanent ConfidentialNo
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Document TypeUser Manual
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Filesize132.61kB (1657645 bits)
Date Submitted1998-11-18 00:00:00
Date Available1999-01-19 00:00:00
Creation Date2001-07-11 01:07:07
Producing SoftwareAcrobat Distiller 4.0 for Windows
Document Lastmod2001-07-11 01:07:09
Document Title8

COMPAQ
USER’S GUIDE
Compaq Presario 2200, 2500 Series and 2400ES
Personal Computers
Including:
~ Model Specific Features
0 Safety & Comfort Guide
0 Service & Support Information
Purchase Dale
Stare-Name _ ,
Computer Model No.
Computer Serial No.
Monitor Made! Me.
Monitor Sariai N0. Mix,
Federal Communications Commission (FCC) Statement
RADIO FREQUENCY INTERFERENCE BTATEMENT
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy
and if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation, If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try correct the
interference by one or more of the following measures :
Reorient the receiving antenna.
- lncrease the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected .
- Consult the dealer or an experienced radio/ TV technician for help .
Any special accessories needed for compliance must be specified in the instruction
manual.
Warning : A shielded-type power cord is required in order to meet FCC emission
limits and also to prevent interference to the nearby radio and television reception. It
is essential that only the supplied power cord be used r
Use only shielded cables to connect I/O devices to this equipment .
You are cautioned that changes or modifications not expressly approved by the party
responsible for compliance could void your authority to operate the equipment.
The informarton in this guide is SUbJSCI to Change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL
OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN; NOR FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE
FURNISHING, PERFORMANCE. OR USE OF THIS MATERIAL.
This guide contains information protected by copyright No part of this guide may he pllolOCDplcd or
reproduced in any form Wilhoul prior written consent from Compaq Computer COIPOYfiIlGl’L
© l998 Compaq Computer Corporation. All rights reserved.
Printed in the U.S.A., Brazil‘ Canada, Japan. Singapore, Taiwan. and the U.K.
Compaq and Presario are registered in the US. Patent and Trademark Office.
Microsoft. MS—DOS, and Windows are registered trademarks of Microsoft Corporation.
The software described ln this guide is furnished under a license agreement or nondisclosure agreement.
The software ma) be used or copied only in accordance with the terms of the agreement.
Product names mentioned herein may be trademarks and/or registered
trademarks of their respective companies.
Jsing This Guide
‘.tn}\ you lnl' plthlltlsij t’l tfrtrnprtq 23th). zsntt 5mm
Personal Cnmptttet Your lieu Compaq
computer will tntroduce you to at u hole new world of
wrtli' t "(I play wltll (etllures thzlkt‘nhzmct‘ your ltt‘estyle
and make leurnlng (uh Please read through the whit: ol
etmltznts to familiarl7e yourself wtth the tnptcs tn lhtS
throughout this guide, you \\ tll see ietttures rnnrtett
"A vaimble on selected models only”, Whether the
l'entures are available on your computer wtll depend on
the model you purchased, tllt: operating system you‘te
ustng, and sometimes on your geographical location.
“ext Conventions in This Guide
The examples below tdenttt‘y and ckplllln specially
trrrtntttted text that ts used throughout thts guide
0 Key names appear tn a boldfaced type, very much
the way they appeour on the keyboard: ("or example.
Home, End, Backspaee, Tab.
- When keys must be pressed at the same time, the
action is represented by the ltey names and tile plus
(+) symbol; for example, Ctrl+AIt+nelete.
- Drtve letters that are not in command lines are
presented in uppercase type as shown here: drive A.
- Software directory names or folders that are not tn
command Itnes are presented in uppercase type as
shown here: DIRECTORY,
- The file names are presented in uppercase italic
type as shown here FILENAME.
- The names ot’commrtnds are presented in lowercase.
bold type as shown here: install. or a:\install.
Commands that are to be entered at the system
prompt may be shown on a separate line.
a The names of trems on the desktop are presented tn
a boldfaeed type. For example, you are directed to
“double-cltck on tlte My Computer icon on the
desktop" The names of software programs and
items on the menu bar are also presented in a
boldfaced type For example, you are directed to
“choose Stan,|hert Programs, then Internet
Explorer from the menu bar".
- When you need to type tnformation wtthout
pressing the Enter key. you are dtrectcd to "type"
the information.
- When you need to type information and press the
Enter key, you ate drrectett to “enter“ the
information.
‘t'tte lttllrlwlltg words tlltti sylnlmls mark Special
zttcssuges thtttughtittt tltt~ gttttie
Text set off in this manner presents helpful hints lor
ustng your computer
ELM: Test set all" tn tltts manner ptmetttt
specific msrructto Umlllcnmry, sidellgllts, Oi
tnteresttng points of tnlortnatton.
CAUTION: Text set of1 in this manner tndicates
that lailure to follow directions could resutt tn
equlnmcnt damage or loss of informatlnn.
WARNING: Text set olf in this manner indicates
that lailttre to follow directions may result in
bodily harm or loss at life.
Locating Presario Help
Compaq provides you wlth several resources to help
you learn about yout Compaq 2200, 2500 Series or
ZAOOES Personal Computer. A few of these resources
are;
Solving Common Computer Problems
You can use the "Stilvtn';r Common Computer
Problems" section of this guide as a reference tor
troubleshooting llpS
Glossary
You can use the glossary tn this user gutde to learn the
defintttons ot computer terms and/or acronyms that
may be unfamiliar to you.
Index
The index help; you locate specific tnformattun wttlttn
this hook
Service and Support
If you doublevchck on the Praario Support or
Companare icon (shown below] on your thdows
desktop, you can access a variety of sethce tools for
your Compaq Ptcsztrto 2200. 2500 Series or zuoolzs
Personal Computer.
@@=
or
service ti‘tin Cnitiflzntjare tron
not. itct-il ltlllllCl tetlinicztl suppoiii you can CUtttuCt
iinptiu i ll! our Internet she, or by telephoning one of
i it”.
nnl it “tvttxcompaqmom nntl Cmitpnq's Technical
pport telephone numbers by region, ciin he found in
nztii xiipptnt ccntm mi unlisiirsnn he
: Litiiitcd Wat—mitt) Slalcttk‘ttt that mine \\’Iih your
mllltlcl
MTAB : Before you call the technical support
is. he sure that you know the model and serial
others for your computer, Tile serial number (or
tur computer is located on the right side of the hood
your computer
oilei Number:
ting Additional Help
any books are available on how to use Windows and
dividual applications. You may also find the
llowing resources useful.
icrusoft Windows
twosolmedaws 98, (ht: guide packed With your
impuicr‘ explains common tasks so that you can
iickly become proficient on your computer. Some
zample topics are’
Using Windows Explorer
Creating and deleting files and folders
Saving documents
Setting up a screen saver
Using7 shortcuts
Connecting to the Internet
lindows Help
Modows Help can provide information on many
ipics, such as:
Customiztng system settings
Customizing the Start menu
Changing the appearance of your desktop
Moving and naming Windows
Creating icons
Using the right mouse button for certain tasks
Using networks ,
'ou can get to Windows Help by clicking on Start on
it: Windows tnskhar (lower left of the screen), then on
ipip.
For more information about usmg Windows Help
refer to the Introducing Microsoft Windows guide that
come with your computer
green text while using Help. click Dll it tor
information
Most dialog boxes include the What’s This? button
ill in the uppermght earlier (next to the Close lil
huttonli Click on this button then click on any item in
the dialog box to see an explanation of that item.
Don't cnntuse the What‘s This? button with the
Office Assistant 71' tiutton in the main screen
Application Help
To get Help for a SpCCllIC program, you must have the
program open. Cliek nn imp on the menu bar. or
press the Fl key
MEQRTAEI: Even within an application, accessing
Help from the Start button i-iim-iti will gth: lllt: gcnctdl
\Vindows Help.
Setting Started
itroduction to Your Presat to
Titu station ut your User's Guttte tells you how tn sat
up your ertrttputer. tnenttty syslcnt components. tmd
itnttt up itddlllonttl etttttpnturtt strett us weaken ilnd
printers. that you may have purchased
Tu help you set up your computer uutctiy and Czlsli).
swine til the cablc and connectors on the back of your
computer are color—coded Refer to the Quick Setup
Poslt‘r that came with your computer and the
instructions below to help you set up your coinputei.
lystem Setup
I Connect your keyboard to the leyhoard connector
i‘tn orange keyboard icmi mart; the keyboard
‘COnllCClQl’
t~J
Connect your mouse in the mouse connector. A
green mouse icon marks the mouse connector
3, Ret’er to your monitor User's. Guide to connect
your monitor (not included) to your computer.
However. for most Compaq Presnrio monitors. you
cztrt follow the steps below to connect it:
a, Connect the monitor to the monttor connector
A monitor icon marks the monitor connector
h. Connect the montror power cord to the monitor
and to the wall outlet
4 The following connections apply to monitors with
speakers and USB ports:
a Connect the speakers to the speaker connector
A red speaker icon marks the speaker connector
b Connect the microphone to the microphone
connector A blue lCOl'l marks the microphone
connector,
6. Connect the USB cable to a USB connector A
USB icon “3 marks the USB connector.
5. Then: are two types of modems. Follow thesc
directions to hook up your modem.
3. If your modem has two outlets, connect your
telephone line from your telephone to the
modem outlet labeled PHONE on the back of
your computer. Connect one end of the modem
line that came with your computer to the outlet
lzihclcd LINE on the back of your computer
Connect ilie other end or the modem line to the
telephonic act trr your inure.
h It your tltodcm inn otic “Hitch tire telepirrtuu nut
tlic titttdcm htltll iicr'tl tt‘r Iw connected tti lilL’
lc|cpl|0l1c Jack. ll you have this type 01 Illuticlll.
a telephone splitter may he neccssary
(r Connect your computer power cord to the
computer and to the wall outlet.
7 Pics the Main Ptmcr (On/Off) switch located on
the back at your computer. Then. press the Instant
On button on the (root of your computer.
8 Press your monitor's power swttch to turn on your
monitor.
CAUTION: Lightning strikes, power surges and other
electrical anomalies can damage your computer and
other electronics For the protection of your computer.
it is recommended lliat you connect all power cords
[or your computer and its peripheral devices [re
printer, scanner. etc.) to some form of surge
protection such as a power strip or UPS "
(Uninterruptihle Power Supply).
Not all power strips provide surge protection.
they must be specifically labeled as having this
ability. Look tor manufacturers that have a
Damage Replacement Policy to replace your
equipment if their surge protection tails
Windows Setup
Windows Setup automatically begins when you tiist
turn on your computer when Windows prompts you
to enter your Microsoft Certificate of Authenticity
(COA) number, enter the number located on rhe lront
of your Microsoft Windows guide. Follow the on—
screen instructions and respond to the questions to
complete your setup When you see the Windows
desktop, your computer IS ready to use. (Refer to the
Glossary for terms and definitions.)
identifying Features of Your Presario
The dttigrams on the next pages show the location and
identity of the various connectors, lights, slots buttons.
and switches on your CPU.
W: The appearance of your computer
may uti'rer from that shown, depending on model and
geographic location. For ES Series models. please
refer to the addendum that came with the
documentation set
Rear Components
Front components
Icon Component No Component
~ g Voltage SEIEN Switcll‘ (l towzzoo Q, Diskette Me “My “W
E Diskette Eject Button
Main Power (On/Oil) Swttch
Mouse
O D Dne ortwu RJ-II yackslormodem
line/phonehookuo (depending on model]
a MlDi/Gamepao/Joyshck
a trauma; Network Interface Connection (selected
er...”
AMEQSWA” models only)
ft ac Power Receptacle
a Parallel/Printer Pon
|OIO| Serial Port
‘ Keyboard
Q Microphone In
f) Audio Line Out
I Speaker Out
o-Qe USB (2 connecmrsl
Q VGA Monnor Connection
The voltage select twitch varter by geographic
tation.
CAUTION: Do not plug a phone line into the
network connector or you may damage the
Computer :
CD Drive Tray
co onve Acltvlly ngltl
CD Load/Ejectfiuflon
Hard Drive Activity Light
Sleep Indicator Light '
Instant On Button
Headphone Jack
Expansion Bay
Refer to “Powersumt Ltgllr" m the "Ua‘ulg Stop
and Power Management mama”.
The Instant On Button
The large button cm the right stdc or your unnputer I\
the Instant On button. It has two funcnons: >
- Putting the computer into Sleep mode
- Waking the computer (mm Sleep
Soc the section on Usmr:Y Sleep and Power
Management (or further rlottnls.
Easy Access Internet Keyboard
The new Easy Actress Internet Keyboard places nearly
all control of the computer at your fingerttps Full
multimedia control and programmable Internet buttons
allow you to easily and qutckly access your
computer's full capabilities.
Easy Access Internet Keyboard Button Features:
~ CD/DVD conlrnls
- Speakcr volume controls
- Sleep bulton for Power Management
~ lnlcrntzl buttons for lnslant Internet.
rt u/l'caltitcd \\’c bslltl,
instant S
anti llhljllfl l’
Set: Usmg Your Fresarto: Easy Access Internet
Keyboard for further details.
et‘ting Up Your Speakers
;l
\ ‘rJJllOfl provides Cilttlh 10 help you
wt up yrtur spcttkcrs and Ctmtte‘ti lltctn It) yuur
computer, For more detatled tnlottttntttm. tet‘cr to the
dttcutttc‘nmltmt that Cantu whh ynnt (punters, it you
have purchased a Compaq Ptesurto monitor. it may
have a set or sptakers tnctttttutt. ttycu uttt not buy a
mommr with spunkcrs tnctude
purchase a sat of speakers
nu may need to
There are two dttfcrent types ofapcnkcrs. powered and
nun—powered You Witt need to know which kind at
speaker you have, because you wtll have to hook them
up dttfcrcntly it“ you hm pmm'mti speakers, they tutti
hztvc a power cord or a bdttcr)’ attached to them for
amplification Refer to the documentation that came
ttnh your speakers iryuu do not tnnw which type of
speaker you hm c,
Connecu'ng Powered Speakers to Your Computer
1. Locate the line out connector (shown below) on the
back of your computer
J»
Plug the speaker cable tttto the computer.
in
u.)
liyour speakers hate a power cord, plug the power
cord tnto an electrical outlet. If your speakers use
batteries, tnstall the batteries tn your speakers.
according to the documentation that came Wllll
your speakers. Your speakers are ready to use.
Connecting Non-powered Speakers to Your
Computer
lr Locate the Speaker connector (shown below} on the
back of your computer
it
2 Plug the speaker cable into the computer.
Your speakers are ready to use
Setting Up Your Printer
Thts suction provtdes gcncml atlytce to help you setup
a printer and connect tt to your computer. For more
led tnfttrnmlmm refer to tltt: documentation that
c with your ntin r In this Sectttm.y(1t| wtll bu
rtsltctt tr) potnt tttttt cttck tnt certztttt ttetns to complete «I
tank. Point and Cltck are term that are used to
ousctthu (noun: ttsrlgc t-ur mtm) tnt’nnntttntn nbnttt
[tow to use your mouse, see Mouse, which ts in thc
Using Your Prcsarto Set‘uon ofthtfi guide
hollow the steps below to connect it pritttct to your
computer
l. Locate the pumlicl/ptlnler or sertrtl connector (see
“Rear Components“ for reference) on the back at
the computet and on the back or side of the printer.
ParnlleVPrintcr Connector:
Serial Port Connector:
lOIOlt
2. Plug the prtntcr cable into'the computer and into
the printer using the appropriate connector,
TM {5 [B AN 1th'n tnserting the cable end intt)
a connector. be sure to push gently but firmly
v.t
Plug the prtnter‘s power cord into the wall outlet
4, Press the printer's power button.
From the Windows desktop click on the 335mm
button. Paint to Settings, then click on Printers.
The Printers dialog box appears.
6. Double-click on tht: Add Printer icottt
Add Punterj
The Add Printer Wizard dtalog box appears
7. Follow the tnsll’uCltOnS on your screen or refer to
the documentatton that came wtth the prtnter
sing Your Presarlo
its section proud“ you writ: mlormutiun on LISIllf'
or standard computct tools ltlltl sonic features ulticii
; untquc to the Prcxarm
JSB
ttll’ mouse controls the onrscrccn pointer or cursor in
indows and other mouse-oriented applications
icrc arc two basic mouse lcchnlqucs.
lick
igltlight
rag and
rap
Press and release the left mousc huuon
once.
Press and tolcose tltt: let't mouse button
twtce, quickly llyou double-click too
slowly, the computer will respond as 11'
you 8 retracted
[n menus: Place the cursor ovcr the
menu item and click. The item chungcs
color or becomes 3D
In most applications; Place the cursor at
the beginning of your selection, hold
down the left mouse button, and move
the cursor ID the and of your selection
Release the mouse button
Far graphics:
1. Position the cursor ovcr the graphic.
2. Press and hold down the left mouse
button while dragging the graphic to
the new location.
3. Release the button.
For text:
1. Highlight the text (see above).
2, Place the cursor inside the
highlighted region.
3, Press and hold down the left mouse
button while dragging the text to its
new location.
4, Release the button
light click Click the right mouse button once to
produce rt context-specific pop-up menu.
Vou can change the mouse setttngs to accommodate
left-hand use or a different double-click rate ltor
examplel in the Mouse Properties dialog box.
lr
2.
iv
Click on 311 Start (bottom left of screen)
Point to Settings, and Clle on Control Panel
Double-click on the Mouse lCOfl r” The Mouse
Properties dialog box apttnats
Easy Access Internet Keyboard
YoutEus) Access Internet Keyboard (available rm
sulect moiltslx) urn-rs more than a tradtlmnttl computer
keyboards \\|lll tts Internet and Multimedia Easy
Access buttons. These buttons allow you to access c~
Illu1|.l\lrl\\ reconfigure either button:
/\
Click on thc Accoss Buttons icon w‘oii (lit:
bottom right of (ill: Windows iiiskhnr. out to tho
tune display
Click on Configure Buttons on the popup ritcnu.
The Compaq Easy Access Hutton Settings
window appears
Click on the image or the Itullon you wish to
reconfigure. then follow lhi.‘ oit— ween lithll‘iJCttoils
a reconfigure the onscreen display:
Click on the Easy Access Buttons icon on the
Windows tuskhar. next to thc time display.
Click on Configure On-Screen Display. The
window that appears has various check boxes and
fields which allow you to change the font, size and
color of the display
erst to the Using the Internet Button Suite nith AOL
nu in this guide.
he Traditional Keyboard Keys
‘hese are of four principal typcs'
The main (typewriter-style) keys
Function keys F1-F12
Arrow keys
Numeric (calculatorstyie) keys
eytroard Functions
ome keys have special functions. either alone or
[hen combined With other keys. The functions may
ary from one application to another.
I- —> t 4, Move the cursor left. right. up. or down
ilt Used only in combinattun With other keys. The
ettect depends on me application you are usrng
lackspace Moves the cursor Iett one space and deletes the
character in that space
laps Lock when this key is active. the Caps Lock light on the
keyboard glows and all letters typed are
capitalized.
fitl
rkeys nu
Delete
Erid
Esc
F‘l-HZ
Home
insert
Mum Lock
Page Uri/Page
Down
Pause
Print Scrn
Shitt
Scroll Lock
at
eitect depends on the application you are using.
Deletes the character to the immediate right oi the
cursor and moves subsequent text back one space.
Dot/ending on tho an ~i cation sends the cursor to
the end of the text line. tattle cell, or document
Also used in combination with other keys.
Task depends on the application Commonly used
to exit an application. move back one screen, or
cancel a command
Assoned speciiic tasks tor particular applications
F1 ottefl accesses the help menu
Depending on the application. sends the cursor to
the beginning at the text line. table cell, or
document. Also used in combination with other
kcys.
Toggles typing between insert and overtype
modes. in which newly typed material inserls into
current text or replaces it
Toggles the calculator pad between numeric mode
and editing mode. The Num Lock status light on
the keyboard glows in nutrient: mode.
in some applications. moves the cursor up or down
[but not usually a whole paoei
Temporarily stops screen scrolling. ignored in
many applications.
in many applications, prints out the displayed
screen, but not the whole page or his.
Used only in Cfli'ilDiflatlDfl with other keys. In
addition to the standard typewriter tunction. this
key is also used to tunher modify the effect of ltie
ctrl and/or Alt keys.
Prevents automatic scrolling in some applications,
arid allows scrolling to be controlled by the arrow
keys. The Scroll Lock light on the keyboard glows
when this key is activated Many applications
ignore this iunction
The Windows key. Opens the Start menu.
The Windows Application key. Usually has the
same effect as a right mouse click
Changing the Display Settings
Murry sotiwuru (IliCS (particularly cduCIlllUn and gtimc
applications) require you to change the monitor display
settings to support 256 colors Follow these stepS'
1 Save all youi work and close till programs
< liti nu 33 Sim-i r-lnnt ill Si‘tliilgs. than Click an
1 l-il'l'tii l". pol
3. ln the Control Panel Window tlint opens, doubler
click on the Display icon.
4 in the Display Properties dialog hm, click on the
Settings tnh
* ( fit‘», ”it i!lL'lil\\\li1\\'lU\\‘ iri iiil‘(‘0i0l’i’lli(‘|ii'hilk.
than (CiCCl ”it 256 Culur iiiirtmi
(\ Click (mill-10K hutlun
he rcquitud tii rcstnrt itiur Citilipultzt ltii the
"HE“; to tuic el'lcct
You m:
new a
andom Access Memory
To determine how much random access memory
tRArit) your computer has. follow lilcw Maris
1 From the Windows Desktop, right—click on My
Computer.
2 Select Properties from the poprup mtztiu TilC
ammtni anAM I,» frlutld in the General tab
For i- ii itiitr \y\lcm lllCl’llOH Ii iliihmlitll l‘ttr «imp‘iic:
4 xiii m litudcluull i t nu ‘~\il. w;- c
memory dlSpiuyed than the total phystcut memory
installed. if 32 MB Oftolal RAM were installed, and 2
MB were allocated to graphics, you would sci: 30 ME
displayed
tentifying Drive Letters
Your diskette drive, CD drtvc, hard dHVC‘ DVD drive,
and Zip drive arc designated with letters of the
aiphnbcl as well as icons. To determine yourdrive
letters, follow [his Instructions below-
1 From the WlndQWS Desktop, doublerclick on My
Computer. The icons for your drives Wlii appear
lit the My Computer erthW (For a large View
of the icons, click on the View menu, then click cm
Large Icons.) Next to the icons are the
corresponding dilVC letters.
to
Use the table below to identify your drive, and note
the drive letter that appears With the icon,
25
Drive
Drive
Hard Drive
Diskette Drive
D. we
7; p on i u
w DVD drive and Zip drive are
available on select models only
Using Your Diskette Drive
Tn iitwit it rli~kcttc illllr lltc (ilSiCClIL‘ Lill\‘t:, hold lhc
(ilskclic \\'llil the label l'ttcmg tip and the arrow pointing
lilerrti thc dine, lhcti gunliy push the iltskcitc into the
tlrtvv Tit tctiitivc :t lil\i\L‘iIL‘. pru\\ tht‘ di t the \\t‘l‘ we point .t..
4 it“ re i ‘:i\:tll;ililt.
M il‘t'tll'flti‘ vi
call your local Compaq Helpline for more
lnlllflfllllltlll.
High Speed Modern Technology
with ynnt Pi t-ntnn ltigli spt-en lntltlt‘m you can
achieve modem download transmisstons at
substantially the Red rates of up to 56Kbps over
sttiitilard telephone lint-t This tllctms tltat
gruphtcshenvy Web pages and sound and VldBa
tile downloads now race to your computer at
nearly twtce the speed ol the fastest analog
modems
As long as your 56K modem is connected to an
Internet Service Provrder (ISP) or corporate stte
speed KSGflex (or v.90 when
that uses lt
axrnilnhlo). for its digital phone network
ctlttllcttlttlls. you can thl‘lL‘VL‘ thts speed increase
Constraints
There are two constraints to this high-speed
modem technology,
- The increased speeds are only achieved in one
direction.
- Only one analog connection is permitted in the
entire transmission ltnk
With high-speed modems, the transfer rate is
asymmetrical. the downstream transfer rate is up
to 56K. but the upstream rate IS up to 31.2K. This
means that when you’re downloading filfi from a
remote server (such as an Internet server or your
company’s remote access server} your files
transfer at the 56K rate. but when you upload files.
your transfer rate IS slower.
Furthermore, high—speed modern technology can
only operate when no more than one analog
LonnCCHOll exists in the entire transmission link,
the remainder of the entire connection path must
he fully digital This means that point-ro-potnt
modem connections (for example, one home user
calling another home user) Wlll have 33.6K
transfer rates. Potnt-to-po'tnt connections involve
two analog connections, hence the slower rate
Fortunately, it you mostly connect to an ISP or a
corporate Remote Access Server (RAS). these
limitations will probably not affect you lnternet
and RAS users generally download files, not
serl downstream spt‘t‘d is
it Movctwcr, ISP and
nplonti tllcm. w the the
niiicont t- "uH‘LL‘
.l\- trt"\lCC\ » r- t‘tl.‘ utl C'lnl't't’ll”
liu‘ltiitcttltttlclr' ~ . — c p rllllg‘ tnnt mn.
Jrflng the Internet
at ls the lnternet?
lte Internet is a network olcntnpntct networl
work Is two or more computers t_ltul are linked
gather and share tnlbrmatton And resources The
ttcl’ttul IS stmtlar to networks that you find in ztn
Hire tlr .tt n school but the Internet ts tnttclt lttrger
ttl links millions ofcomputcrs around the world.
5 and universities.
my schools, particularly colle
re connected to the Internet. and the number of
ustnesses and individuals lOImng the Internet
tot-cases every da),
lhal ls the World Wide Web?
"he World Wide Web, also knotttt us the Welt or
own , is part or the Internet network. Computers are
up as Web sewers, and was ptges (And their
‘tted files) are stored on the servers \\’cb pages use
common “language" tltat allows any computer PC.
INIX. or Macintosh—to read the tnformatton. This
urnrnon language ts called Hypertext Markup
anguage or HTML.
Veb pages are organized into Web Sites. The address
rt 1 Web srte is called the Unlftrttt Resource Locator
tr URL. The URL (or Compaq's Web site looks like
hts:
tttp://www.compaq.com
Web pages can have many features. ranging from
lifterent colors, stzes. and kinds of fonts to antmnted
graphics to embedded applications or scrtpts. To vtew
ltese pages, you need a Web browser. Examples of
topular Web browsers are Microsoft Internet Explorer
ind Netscape Nthgator.
Web pages are connected to other Web pages wtth
mks Almosr anything can be made Into It lmkfa
word, sentence, button, or photograph. Text ltnks are
rsually underlined and tn adtl'lerent color; graphic
inks sometimes have a line around its border When
you click on a link. you jump to a different Web page
The new Web page may be from the same Web site. or
ll ntay be from aWeb Site in another country!
Check your local bookstore tor book§abt7ut using the
World Wide Web. or browse the Web for more
tntormation. ‘
Using Your Keyboard to Access the Internet
Tilt Compaq Easy Accest Internet Kcytmntu
[In‘ttllflblc on selected models) provides quick. easy
access to the Internet For more tnlurtnnttun about the
Easy Access Button keyboard. ret'er to “Using Your
l’tes‘vrttt"
[MPQRIANrt tryou tin ttot have the Compaq Easy
Access ltttcmet Keyboard. you will have to access the
lntmtet from the Windows desktop. To access the
Internet from (ht: Windows desktop, double—click on
the Internet Explorer lean on your desktop lfyou
prefer, you can access Internet Explorer by choosing
‘ril Starr, then Programs. tltert Internet Explorer
(mm the menu. Then, choose the Internet Explorer
uptmn iii the Internet F\p|orer tncnh
Internet Control Buttons
There are tour Internet buttons on your Compaq Eztsy
Access Internet Keyboard: Instant Internet, Secure
E—Cnmmerce. Instant E-mail, and Instant Searcltr
Each button IS descrrbed in more detail below. These
buttons require access to the Internet. you will need to
have tut Internet Serum Provider (15?) account set up.
For more information about setting up your ISP
account. refer to “Setting Up an ISP Account.”
- The Instant Internet provrdes an easy. one—step
cnnnecttnn to the Internet
- The Secure E-Commerce button takes you to an
electronic shoppmg experience Compaq has
partnered WlIh several companies to provide you
Wllll the convenience of catalog shopping at the
touch era button. ln some regtons, the Featured
“lebsile button replaces the Secure E-Cammerce
button
- The Instant E-mnil button opens Microsoft
Outlook Express E—mutl application. It" you prefer
to use another E-mml application the button can be
reprogrammed.
0 The Instant Search accesses a Search engine that
helps you locate information on the Internet.
To learn more about lnlernet Explorer, refer to its
unline help A wet) tutorial IS also available to you
(you must have an lSP account tirst). Follow these
steps to find more tnlormatidn: open lnternet Explorer,
then CllCK on the Help menu Select Help Topics for
lnternel Explorer onltne help or select Web Tutorial.
ietting Up an ISP Account
Using the Compaq Internet Setup should be the first
film“ you rlrt after you complete your online
mlltm Compaq makes it s\ to connect in the
Internet and etpettenee eterytlnng Il hIH‘ to otter
it up for Easy Iitterne ecess using the
tilteelmns‘ htrrnt, you are giten SF! t'ier- ltnttrsd I0
explore the World Wide Web
" This OITL‘I ts t‘IIl)‘ u\ atlahlc in the United States.
Cantitlrt. and l’ttcllt) Rico, The 50 tree hours can be
used U\cr a 30, period. out-rs will yuiy Llcpetttltng
on geographical location A valid cretlit card may be
required to millt’tlc the tree trial
tv
To setup your Internet, follow the steps below:
1, Complete your onltne rcfl nation
t.)
Press the Instant Internet button on your
keyboard OI LIOUbIQ'CIICk on the Set Up Internet
Here icon on your Windows Desktop The
Compaq Internet Setup window appears.
3 Follow the instructions on the screen to complete
your Internet setup
IMMAM: During the ISI’ account setup process,
your computer wtll dial out to the ISP Be sure your
motlem is connected and close any other modem
applications before you Start your setup
To help you get started; Compaq has an ISP account
setup wizard to help you find an ISP for your
geographical area Most of the instructions about
setting up an ISP account are OnItncAWhCn you press
the Instant Internet button for the first time, the ISP
setup process begins. Follow the instructions on the
screens to complete your setup, Depending on your
Internet options. you Will be prompted to:
I Setup your modem (Compaq recommends usmg an
automatic modem detection option, it available)
2. Choose an ISP from a list ofprcfen'ctl ISI’s for
your geographical area
3. Enter your name and address
4. Enter the telephone number of the phone line you
have connected to your computer's modern
5. Enter a credit card number
Mm: Many ISPs offer a free trial period;
however, you may be required to give a credit card
number before you can begm the free trial Payment is
required after the tree rnui period ends
[I you already have an account With an ISP and your
ISP is on the preferred provider list, follow the
instructions tn Setting Up an ISPAceui/nt. select your
ISP, and enter your account information, If your ISP is
not on the prclerted proyidnr list, contact your ISP tor
ISP account setup instructions.
IMPQitTAuIz For some geogiuplntul arcus. ISP
rnt'orntnitrnt tin} not lie available Contact your local
computer store tor names or local ISPs, and follow the
Internet setup instructions that those ISPs proyide
Using Your Internet Button Suite with Your ISP
Account
After you liztve I'inished setting up an account With an
ISP, your four Compaq Easy Access Internet
Keyboard buttons are ready to use! Press the Instant
Internet button, and your computer automatically
tipuns Mrerosniiinterner Explorcr(ory't1urISP‘s Web
browser) and begins connecting you [0 your ISP
Using the Easy Access Internet Keys with AOL
AOL (America Online) customers must follow the
steps below to get the most from their Easy Access
Internet Keys, After completing these steps, your
Internet Button Suite Will be optimized for use wrtti
AOL
1. Sign up for AOL.
2. After completing AOL signup, sign onto your
AOL account, minimize AOL. and close all other
open applications.
3 Press the Instant Internet button on your
keyboard,
The Microsoft Internet Connection Wizard opens.
4. From the Microsoft Internet Connection Wizard
dialog box, select My computer is already set up
for thc lrilerneL Do not Show this wiza rd again.
5. Click on the Next button Your Internet bulIDHS
nttw work with AOL
To use the Instant Internet, Instant Search, and Secure
E—Commerce buttons wnh AOL, first connect to your
AOL account. After you have connected to AOL, you
are able to use these three buttons properly.
The default application launched from the Instant E»
Marl button is Microsoft Outlook Express, which ts not
used by AOL. Therefore, Compaq recommends that
you reprogram your Instant E—Mail button to a Launch
AOL button H' ing a Launch AOL button makes it
easiei for you to connect to AOL.
> rcprogram your Instant E-Mail button to o Launch
3L button. follow these steps
Cllck on the Easy Access Button Support lCOn
(chmvn helnwl found in tht' lowur- ' ht corner at
tmlr tnskhllr nt‘\l [P t' .
Front un- putlup mum. untt on Configure
Airplay
Buttons
Frntn the Compaq Lzm Moms Hutton Setting
screen. cllck On tilt: lnstunt E-Mail buttnrt
Oncc the Instant E-Mull button [5 selected. chck on
Launch a new program.
From the ncxl screen, click on Choose your own
program and click nn the Next button.
scale the AOL cxccutllhlc on your hard time by
lcking on the Brousu hulton The file should be
sated in the Program l’tlcstOnlme SCTViCCS\AOL
.t‘C!firy
Double click to ideal the nppmprmc executablt‘
file
Click once to posulon your cursor at the next
dialog box, rename the button to Launch AOL.
and Cilck on the OK button.
Select No to exit.
our Internet buttons are now ready to launch and
ltcract with AOL.
M25” 513 zlfycu use more than one Internet
ervice Provldcr (lSl’) or Ollline Service on your
resario. please follow the instructions below
Right Cllck Dn um Internet Explorer icon found on
your desktop.
Choose Properties.
Click on the Connection tat-r
If you prefer AOL.'cltoose Connect to the
Internet using a local area network. Ifyuu prclcr
another ISP, choose Connect to the Internet
using a modem.
Click on the OK button.
thanging Ynur ISP
Inited States, Canada, and Paula Rico — If you would
ike to sign up With an lSP other than Compaq Easy
nternet Access, or you want tn change your lSP,
tontact that ISP for account setup instructions and
roubloshonting tnlurnnllinn. .
Outside ofNartlt America — If you want to change ynur
ISP and your new ISP ls on the preferred prowder list,
you may use lht: lSP account setup leard. From lhc
Windows desktop, click on the Set Up Intcrnct Herc
Null. Follow tht: vmtrucllnns on the screen to cnnunt ,
ls
~Clllllg up an attnunt \\Ilil yum new 181) ll thc
not ml the prclcrrcd pnwuler list, COHlaCl that ISP l‘vlr
IICCOUfll scttlp ttlxtructlnm nnn lrnuhicsllommg
llliUI mutton
Saving Your lSP Account Password
ll“ thc window llllll prompts you for your lSl’ account
lnittrmatlon ls the Connect To WllldOW, tlu: l'ollowulg
mlormutlon applies to you.
Each time you cunnccl tn the Internet, you will be
prompted for your lSP account user name and
password. Ynnr cnmpulL‘l' Wlll save your ll‘tcl name so
you Will not have to entcr it each time. If you want to
save your password as well, check the Saw: password
Option (click m the box).
ll” the Save pussunrd option IS unuvallablc (grayed
out). add Client for Microsoft Networks to your
network conflguratlnn to enable it.
To do thls. follow th‘ lnstructions below:
1. From tho Wlndows desktop, click on thc 333 Start
button Point to Settings, then click rm Control
Panel.
2. DUUbiC'CIlL’k on the Network tcon.
3. In the Configuration tah,c1lck on the Add bulmn,
4. The Select Network Component Type WlllLiOW
displays,
5. Click on Client, then click on the Add button,
Under Manufacturers, select Microsoft. Under
Network Cliultts, select Cltent for Microsoft
Networks Chck on the OK button
7 In the Identification tab, type the nnrno tor the
mmputur tit Cit“ he any name).
8 Click on the 0K hulton.
You may he prompted to insert the Windows
installation CD or diskettes. Ifthis occurs. locate
the c \wirido“slopitons\cahs diicctory, then follow
the inSlflll‘ijt'lh rirt your screen.
1! Restart }i'l!l xi iiiputer liir thew tlititigex to hike
eilecl
The next time Vt'tl see the Connect To wtnrtiiw, the
save pussuord willltin ii in he Aiulkthlu.
mm ANT' Alter you l‘inish these steps (ind
rtsititt your titlitlflllcl ytiti mt!) see u prompt [in ii user
name and p3>\\\‘iiitl This user ituint: unti prtsswtitrl l\’
tor acccSSi g winduus. not your ISP account. it you
want to Cslflbilxil ti Windows password, eitiera
password and ttillow the instructions on ytiui screen
You Will be ptultipted for this password each umc you
start your computer
Online Services
The Onlinc Ei‘t'i ices itlidCl' located (m the E Start
menu allows }t7ti to choose l'rom Lt list ol lSP
howcvcr, some uli these lSl’s mziy not be available in
your area. Currenll), the AT&T WorldNet Servtce
arczi is limited to the Continental U.S.. Hawaiii Puerto
Rico, and the I.‘ S Virgin Islands. Also. please note
that if you try to use AT&T Worlcht. America
Online. or CompuServe in Australia. New Zealand. the
Asia/Pacific "egzon. Switzerland, Belgium. Latin
America, Puerto Rico, or the Caribbean. you Will
either incur international Iong~distance charges or you
may not be able to connect at all
ntemet Explorer 4.0 Features
Microsoft‘s Internet Explorer 4 0 is a web browser
application that is already loaded on your system
Internet Explorcrd 0 has several features that will help
you get the most out ofynur Internet experience.
In some regions. Compaq has installed at customized
version OfMlCIOSOfi intern-ex Explorer 4.0. This
versmn brings you exciting Web content, including
~ Special demos ollhe coolest Web technologies.
such as fulHength mu5ie videos shown in
Realvideo.
- Free desktop add-ens, including our exclusive
Weather Window”. desktop wallpaper, zind more.
Using the Active Desktop
The Active Desktop is a feature of Internet Explorer
4.0 than changes the standard Windows desktop on
your coiiiptitei to make it look more like ti web page
(tom the Internet. With the ACli\C Desktop, you can
\.t\-: links [H tilt “cl" sites you visit lilUSl til'teii right oii
tout desktop Your computer mtiy ruii ti little slower
when the Active Desktop feature is being used
[MPOB’I'AE' The Active Desktop t'uatuiu may be
ctizthicd hy dt‘ffluit on your computcr
Enabling and Disabling the Active Desktop
To enable the Active Desktop, use the following
mstrnettons'
l. From the Windows desktop, click on 33 Start,
point to Settings, then Active Desktop.
2 Cile on View As Web Page. The ACUVC Desktop
tenures \\'lii appear or hide rcspeetivuly as View
As ‘VciJ Page is checked Or unchecked.
You can also enable the Active Desktop tiy right
clicking once anywhere on your desktop. When you”
right-click the mouse button, a menu is displayed.
Select Active Desktop, then View its Web Page to
enable the Active Desktop
Using the Channel Bar
The Microsoft Internet Explorer 4.0 Channel Ear
contains links to different Internet channel sites. Click
on any of till: channel buttons to take you to that
chttnncl Site. Channel bur topics vtiry according to
region.
ThC Channel Bar can he disabled or enabled. For
additional information about the Channel Bar, go
to the Microsoft web sue
http:/lwwwimicrosoft.com
Enabling and Disabling the Channel Bar
It you would like to disable or enziblc the Channel
Bur. follow the steps below
i. From the Windows desktop, click on 33 Start, then
Settings, then Active Desktop, then click on
Customize my desktop.
2. Select the Web tzih
"l. Click on the Internet Explorer Channel Bar box
to uncheek it.
4 Click on OK.
Sending and Receiving Faxes
Yum tutntntttct Comes with tilt: tlhllfly to st-ttu anti
lt‘icht‘ tutu lficlnre you tr} it) send or receive ttttcs.
ttJu “tn need to hook up ynut modem Fm mutt:
ntttt ltnoktng up yttur‘nttfit'm. refer to
up l’ottcr that cttmt: wtth your computer,
m 1 firm
the Qtttc br‘t’
lMJflRItQL By default. COMZ ts lllC port usud by
your tuttdom ("or telephone cnntmuntcztttnns
Yuur computer thl cllhtzr come with Rlllgcenlral or
the standard Mtcrosoft Fax applicattnn
RingCentral
Rtnchntral IS a taxing software program tltut IS
lauded on
ctmlIAmS in all; information ubcul sendtng ttntl rccetvtng
it
Rtnflttnttut tur further tttstrurttuns utmtti ustng tho
ottr computer Tho rest otthts scctton
as wnlt your computer Rotor to the onltttc Help tn
program
Setting Up RingCentral
The first tttne you use RingCentrztl, the program will
prompt you through at setup process. The setup process
is stmplc. and takes approximately 3 to S mlnutCS to
complete. Follow the steps below to sci up
RtngCentral:
1. Doub|e~cltck on the RingCentml icon located on
your desktop. or from the Windows dcsklopr click
on the fl Start button. Putnt to Programs, then to
RingCentrul, then select RingCentml from the
menu
The RingCentrztl Setup leard screen displays.
2. Cltck on the Next button and follow the mstructions
on the RingCentml Setup Wizard screens.
2. Follow the dtrecttons on the RtngCentral Sclup
Wizard screens until the Setup process is cnmplcte,
Sending 3 Fax
To send a fax using RingContral, follow the steps
below:
l, Double-click on the RingCentrztl icon located on
your desktop, or from (he Windnws desktop cltck
on the 111 Start button Form to Programs, then to
RingCentral, then select RingCentrai from the
menu. :
The Rtnchntral screen dtsplays.
L)
Cltcl: (321 the Send Fax (ah ttt‘tnc RtllgCt‘rltrttl
‘ ttt tn the lllltll'nlutitnn ttt tlto Routptt-nts portton of
lllt’ NAATH l‘ltt: lttt ttuntlter ttold must i“: t'tlltd nt.
Clurtll Wlii he uttzthlc to deliver the
tncystttzt-
4. Type yuur message tn the Note {told on the screen.
5 ("hot on the Send Fttx Now button
You can also lax an existing document and add an
attachment to ti. Reter to the onltne Help that came
wtth RingCentral (or more inturmation.
Receiving 3 Fax
lt’ Rttthontrul is on, tt automatically receives any
rttxcs thztt are sent in you and displays a message to 10!
you know the tax is hetng dcltvcrcd.
At ttntct. you may tv.tnt m dtsztble tho llulOmalll}
wcmpl {nature on RtngCentrnl, and recctve faxes
manually. To receive faxes manually, follow the
dtrccttons below;
1 From the Windows desktop click on the jar Start
button. Point to Programs, then to RingCentml,
then select Rinchntral from the menu
The Rtnchntrnl screen displays.
2. From the RingCentrul screen click Menu, then
potnt to Commands, then click on Manual Fax
Receive.
3. Click on View Faxes to see tr you recewcd any
new taxes
4. it you received any new taxes, htghhghl the new
tax and click on Open.
IMLQKEAME Incomtng faxes cannot exceed [00
pages.
To learn how to transfer data ltles to another
computer system via your computer modem, reler to
the Vlfindows HyperTerminal onllne Help.
Microsoft Fax
Setting Up Microsoft Fax
1. From the Windows desktop. cltck on the Start
button. Point to Programs, than Accessories, then
to Fax, then click on Compose New Faxt
Tltc Inbox Setup Wizard dialog box appears,
l’ncltcuk the Mit‘t'tmtt‘ N'rtwntit Ottlinc Sonic;
tll ‘ ‘ ‘\l ctmn“
Fax is the only box checked), then click on the
Next button.
The Location information ullllou box appears,
iii the LilLdlzvhi information ill:
lint. purtui-m
the l’ullou up: steps
(1. Select your upproprlutc country.
li tinrur llic um (HIV) (”0th «it‘ llit' number (mm
which you he dlullllg ‘
c Enter it tiunllicr to Connect to in outside llnc ll“
appropriate,
u. Street Turn in Pulse lit-milling it) _\our phone
setup.
e éllck On uiu OK button.
4 The next dialog box will prompt you to select a fax
modem. Select the approprtrito modem from the
ciiolccs given Click on the Next button.
is limit
Answer Mode, you llu\Ci\M)Cll01CCSi
ll ynu wLint it) munuully rcccluz l'uxcsl click on the
default option.
OR
If you want your computer to answer any incoming
(axes at any time. click on the Answer after rings
option.
TMRQRIANI; Selecting thc Answer after rings
option Will not allow you to manually receive mus. lr
an incoming fax notifitauon Window appears. do not
click on the Answer Now button
6, The nextdlalog box prompts you to enter your
name. country, and fax number.
7 Type your name, and then press the Tab key.
8s In the field next to Country, click on the down
arrow and select your country.
9. Press the Tab key
10. Type your fax number.
ll. Click on the Next bullon until you reach the lust
setup screen
12. Click on the Finish button
The Compose New Fax dialog box appears.
For additional information on selling up Microsoli Fax,
refer to Windows online help.
Sending a fax
To send a fax using Microsoft Fax. follow the steps
below:
it From the Windows desktop, click on the Start
button. Point to Programs, then to Accessories,
than to Fox, then click on Compose New Faxi
The Compose New Fax Window appears.
to
FDllfl“ lllu mstructuuis on your screen to complete
the Compost New Fux Wilfli'd
You can also lax an existing document and auu an
attachment to ll, Refer to Windows online help lot
more inlormalion.
By deiaull, COME is the port used by your modem for
telephone communications.
Receiving 5 Fax
MPQR’I‘ML ll' the System is powered off, it will
noi receive ll or. ii your computer is in Sleep mode,
scheduled faxes Will not be sent, ll" you are usmg
Microsoft l lite system wul w' u up from Sleep
mode to receive faxes ifMicrosolt Fax is set up to
iiLllOli'lflllCillly answer alter a specified number of rings”
To receive Zl fax using Microsoft Fax, follow the steps
liclow:
1. Double—click on the inbox icon on your Windows
desktop
The Inbox Windows Messaging box uppuzus.
w: The inbox must be opened tn
order to receive luxcs. It the fax machine |C0n is not
in the right-hand side of illc Toskbar, try restarting
the Inbox application or restarting your computer
[MPQRIA N]: If during setup of Microsoft Fax.
you did not select for the modem to answer on n
specified number of rings, you must manually
receive faxes. To manually receive faxes. click on
the fax machine icon in the right—hand side ol’ the
Taskbar. then select Answer Now
is.
When the tax transmission is complete, the fax
message Will appear in your Inbox Double—click on
the message to read it.
To learn how to transler data tiles to another
computer system via your computer modem, refer to
the Windows HyperTerminal onltne help
lMifQRTANT: Scheduled faxes may not CXCCUIC tf
your system is in Sleep mode on either software
application
doing and Removing internal Components
. I:\i( Windows and 1m) mini mitotic applications.
a b Com 8 ts
Jgr dea le pt,“ I“! tticnrclltu\efl|ldt:~kcttcsuritlCttlllprtcldiscxtt'llx)
This 3 ‘liun tells you how in Add rmd it'mtwe the II the comma m (m WU mus, mm h oil by
. , v . , , , r v , 4 .
Iriltl‘itrtl t mttpOtthIS on the utl‘ltl,\tlt,\l iou mm l‘ “mg lhc Mm“ pa“.er ‘()“/0[f) swnoti on ”K.
upgrrtjc your computer with the tnlluwmg tlct'rcus: Wk 0, on» comm,” DmmmcCl me Power cord
- Renmvahlc media dnvm
Dismnncci the mnnllm. printer. and any other
- Hail] amt-s lecnml cqutrtmutt unmcctcd m the cumputcr
- Memoiyiuodtiles
- Replacement realdtmt: clock (RTC) battery
. Peripheral Components Interconnect (PCI) or
tnuuciry Standard Aichirecturc (ISA) expansion
boards
~1 Unscrew iht lhrct: screws trout the truck 01 the
mmputcr, as shown In the illustration.
Grnsp coclt Stdu ofllic hood, pull buck slightly,
then lift the hood oft the computer
Cumztct an aulhorncd Compaq denier, reseller, or
m r icc- provider for information on purchasing
optional hardware and upgrades for the system. It you
preici . you can order optionrrl hitrthttttt,‘ and upgrades
tor the ststc’m nu the Internu: at M\\“.culnpuq-Al- ,
homecom.
For additional information about the internal ~
components, follow these steps to open Compaq REVIDVIHQ ”75 Computer "0017
Diagnosucs' from the Windows deskto , click on the
so Start button, Point to Settings, mall click on System Board
Control Panel. In the Control Panel window, double»
click on the Compaq Diagnostics icon.At1er a brief
pause. during which the application analyzes the
computer, Compaq Diagnostics opens.
CAUTION: To prevent damage to the com puter.
you must become static-tree by touching an
unpainted metal surface or screw on the
computer housing before beginning these
procedures. Also, avoid touching any exposed
metal on the option board/chip or on the
computer circuit boards during installation.
WARNING: Computer damage or personal injury
could result it the computer is not unplugged
prior to opening the case to and memory or other
opo'ons,
WARNING: To reduce the risk ot electrical
shock, always ensure that me modem line is , , , .
disconnected from the telephone ham/om while The System Board, wowed from the front, light-hand srde
you are installing the system or any time you
open the hood on the system
[MRQRIANL For information on turning off the
computer, refer (O “Turning Off Your Computer
Properly" section in the “Usrng Sleep and Power
Management“ chapter,
Bclow you will see a drawing of the system board and
u mhlc that lists each 01 lht: upgradeable Componu'tts
_____________————
Compaq Presario System Board
Pct/ISA Combo Sluts on riser hoard
PCI Slot on riser board
RJ-45 Connector tor Ethernet to Maps Ethernet
network connector
System Memory DIMM Sockets
MP- 7 ___/—F’
pig battery
Removing the Computer Hood
‘r tplcttlrf rin- ciinmuicr fin r - ml Mid rcrluccuwm
urcx. rinnpiizn the mar
in; stcps,
Installing an Expansion Board
You can lnstull an expansion board in the computer to
increase performance and give the computer addltional
l'llllctltmzlllt) _ An example ls A vldeo errttl. Your
cumputet r, equtpped with .t PCI slot hid u l’CI/ISA
ennlhtnallon clut. Lottklllg at the ‘mnputcr from the
r mr you can see the twtl holtzontaldlms on the right
hde. The upper slut 15 the Pct/13A Combmflllon altyll
and the lower slot will accept tt FCI board. The
stmlhlnatlon xlct glVCS you a shame tn the typc< tit
hoards you can metal]. but only one board can be
installed tn the combo film Out: oftile alots may
already he filled with a modem. dcpendlng on your
contlghmtlon and the region m which you live. With it
modem installed, (even it ll‘s m the combo slot) you
have only one slot avallahle for cxpansmn.
IMP! B AV [1 If yeu clleme to initttll an lSA
expansion card, it must he lnsthllctl in the top slot. Pct
cxpunston cards" may he tnttalletl ln either slot.
Follow the lnsUuChunS below to lnstall an expunsmn
hoard tn the open expansion slnt on the computer llsel
board.
1. Read all of the insmllauon procedures for the P0
or ISA devlcc you want to install.
4 Refer to “Removlng the Computer Hood” and
remove the hood
3. Locate any needed connections on the system
board. Refer to the system board illustration for
help locating the slots on the rlser board.
Expansmn card retention bracket, 115th a screwdriver to remove
expansmn knuckaul coverr
4. Remeve the expanslon card retennon bracket.
located on the back of the unit.
5. Insert the lip ofa screwdrlver lnto_one of the belts
on the expanslon slot cover. Ease the screwdriver
up and down mm! the connectors‘holding the cover
in place are broken Repeat lhts pmeedure ln the
other llnlc. Dt» t the cxllunsmn 51m t—mer.
6. Press the PCI device into the slot on the system
beard, using a slight rocklng motion. Replace the
expansmn card retention bracket to secure the new
card tn place,
T Replace the head.
The Customer Upgradeable Bay
titrmpuq plenum Models 2200 Scrlth. 1500 Sent-t and
the Model 2400 ES computers have a customer
adeahle hay lflCflledJllsl under the CD~ROM dt-tvt:
”in IllSldll u ltttlltlvahle media drlve UK a seetmtl
5 Indt hard dlsk m llllS expnIISlOn buy
Follow these steps to install an expansion drive lll tht:
buy
1. Remove the hood according to lnstruetlcns tn
"Renlovtllg the Computer Hood".
Locate the llttrd drlve cage assembly and remove
the two vertleal screws on top ol‘the cage
Remove screws Slide dnve cage to the rear, lift and turn over.
3. Unplug the hard drive cable (you migllifiltd ll
helpful lrl mark file cable and the plug for later
Identification.) Slldt: the cage toward the rear of the
chaSSls whllc carefully llfting it up. Turn the cage
ever and rest it on the power supply.
4. install thl: new component accordlrlg to the
manufacturer dlrECllonS. Bottom mounting holes
are provtded for attachment of the devtce
5. If the devrcc you‘ve just msrallcd is a removable After installing a drive in the expanston hay. the drive
media device (rim/r or a Zip drive) you wrll need to designation letters may change. When you restart your
provide access through the front of your computer, computer, Windows wrll recognin the new time and
asmgn a letter to it. As A result you may need to update
somc of your [Mlli assignments
34
new out the plasrm cuvcr on the front panel if necessary
3, Remove the plastic plate from the expansion
buy opening Grasp it in the center With two
fingers and pull firmly
To provide frantaccess ID/ a removable media d/lve, use a
screwdriver to remove the Messrs knockout
b. Remove the chassis knockout plate With a
screwdriver. It 15 suggested that you insert two
flat head screwdrivers into the holes in the
knockout. Rock the screwdrivers up and down.
working the plate loose, When the plate works
loose, it may be discarded.
6. Reconnect the hard drive cable. Thcrc is an extra
power connector provrded for the new device — ll
comes directly off the power supply Be sure thc
new drive has an IDE data cable, or you will need
to buy one. They‘re available at most computer
supply stores. Plug the cable mm the connector
located closest to the rear of the unit
7 RCinSlall the dIIVE cage With the two Vertical
screws, Replace the hood.
8. Plug your computer buck Ill and power it up lnstall
any necessary sot'tt , - for vnur new device
Installing Additional Memory
Adding memory can inclcilsc your computer system
and soi’rwure performance You ttttiy wnnl to eontzie '
Compfl . ttturtzed denier. mutter. Or‘rervwc p10\’|rlL‘l‘
istztll CXlril memory
To ltnd out how much memory you have installed,
cltcl‘ the 321 Slafl button onllte Windows desktop
Putttt to Settings, then click on Control Panel. In the
Control Panel window, double—click on the system
tcnn Computer memory tnlortnalton to in the General
tab
Before adding memory to the computer, you may first
be required to remove cables or system hoard
components. such as exlsllngl)”\fl\15.lf)‘ou use nun—
Compaq memory modules. ensure that a Compaq
authorized dealer, reseller, or servtce ptoy‘ider installs
them in order to avotd potential warranty lSSLICS
CAUTION: Use Synchronous Dynamic Random
Access Memory (SDRAM) Dual lnline Memory
Modules (DIMM) only Tne DlMMs must support
Serial Presence Detect [SPD), version 1.0.
To add memory to the computer. follow the steps
below:
1 Read all of the installation procedures (or the
memory you want to tnstail.
to
Use the lnSLruEklOn~ tn "Removing, the Computer
Hood" to remove the hood from the computer.
3. Locate the memory slots on the system board.
Refer to the system hoard illustration for help
locating the memory slols on the system hoard
inserting a [WM
4 Align the memory module in the DIMM slot and
firmly press it down until it clicks into position B.
then push the DFMM latches Q in to secure the
memory moduli:
5. Replace the hood,
Reoonliguring the Computer
Usually. whenever you add memory or new littrdware
to the computer, thoows automatically detects it. it
Windows does not otttotiiatictilly detect the new
liiitdntite. tuitttuet lltc Cottipttq dulhOrlZL’Ll deuler.
texellct. Ul run too ptovtdci
Replacing lhe Real Time Clock Battery
Your Cotttpuq Presurto compulcr Conlatrls u small
“aim” in IllJilllrllI’l )\lt:||l euttt‘tguruttntt wtitte ptitrer |> turned till Tins
lttlllcly stttrttltt ltlsl a number trt y 5,17ut eventually
wtll need to be replaced Follow th so Slcps to remove
and rcplttcc your RTC battery
IMPQR l ANI Be sure to observe battery polarity
when ttisriiihtu:t tlte lcplflifmt’nl tiuttery or you could
damage utrctittry in your computer the positive (+i
xtdc laces UI’.
t RClCl to the rettttm "Retitttittng the Computer
Hood“ and ttzmovu the hood
t J
Locate the battery retainer near the edge oi” the
motherboard, JUSl behind the floppy drive assembly
3. Push the small locktng tab towards the center of the
unit to rclcuae the battery.
4 Place the new battery under the renaming Clips and
presg do“ ll to snap into place
Service and Support
Lonipiiuj included several llmtn'i’lllvc support tools to
make your computing expertutc ezisic. should _\nu
haw. problems With your computer tirst consult the
Sltlvlng Culnmon Computer Pruiitmm stctrrm: vou
may he able to solve the problem youricll it not,
revrew the tools in this section1thc are often useful
l’i l’ilidin solutions to inoic complex problems
ifmuliy. icfer to the Compuq Limited wimniy
Slfllcmcnl (included With your documentation) to
obtain your local Compaq SerVicc iclctihonc numhcr
Extra Mlle Service or Companare
,: mu Mitt Si'rtrlt't' tumult/(mi
Doubl sLlICkmg on the Brim Mll'c slimy or
Cl/Irlpanflre icon provides access to [he following
tool.
Carbon Cnpy Suppurl Allows computer problems in be dlagmd
remotely by a Comm technician (not
available In all lucalicnsl
Compaq Service Pm'lldci auicr‘liotm some imitates via
Connection the internal
tsunwate not available in allocations)
Compaq Diagnostics Diagnoses ntoiilgms wtm your Lawn/En
muvlfles an easy way at [necking sistetn
attnbutL's
System Tanls Snoncul in windows system tools
Welcome mintmauan about comm Service
Connection
Anti—Virus System Tools
A computer vtrus is a set of software code instructions
that damages or erases dotai work filcs or programs on
your computer. Your computer can become “infected"
when you introduce contaminated software or files into
it, The most common virus source is an unknowingly
infected diskette borrowed from a friend or business
associate, Some indications that your computer may be
infected are:
- Strange characters or crude Statements suddenly
appearing tin-screen
- Hard drive, memory, or software error messages
- Damage to filCS and/or directories for no obvious
reason
0 Strange responses to ctiiiitnzinds
Tilt: unimrus soliwuie supplied Willi your Compau
and destroys
with it high success rate. However,
l’icsal'rt) Pufsollili Cotilpulci‘ dc!
software vtru.
since hundreds nt'nuw Virllscs are crealcd each month,
it is very liriportntit to updutc the unit—Virus lutll
frequently. Ont: year iii true updates is provided
automatically Via the Internet
installing Anti-Virus Software Using the Selective
QuickRestore CD
IMPQIB AN . You need to save your work and
close all applications before starting the software
installation process, To install the anti-virus software
I. Insert the Sifil’Ci‘lll’ QuleRcSIOI/J CD lhzil was
packaged With your Presurio. From the main menu
choose the Custom Restore button.
to
Click on the McAjcc Virus Scan icon. This begins
the QuickRestotc process Once the blue main
menu scrccn appears, choose option I and follow
the on screen instructions. Your computer
automatically results several times during this
process
1 The computer wtll automatically restart once
QutckRestorc is complete The McAfee Virus Scan
program is automatically placed on the Start Menu
during installation To perform a scan, click on
35 Start ihcn McAfee Virus Scan
4. As the application scans the computer memory,
you Will see a progress bar, When the memory scan
15 complete, the Anti-Virus selection screen shows
5 Select the drives. folders, and/or files you want
scanned for VlrUSCS by checking the appropriate
boxes and entering any required information.
6. Click on Scan. Il’ infected files are detected,
information IIhQLH those infected files is visible on
[he lower part ofthe Virus Scan WIndOW
7 Once the scan is complete. click on Exit to return
to the Windows desktop.
Once the Anti-Virus application is insmlled. You will
notice a red. white. and blue shield-shaped icon on the
lower right of your screen in the Task Bar. This is the
V»Sliield icon. When this icon is Visible, the virus
shield is active. Click on tho V-Shicld icon to see the
results of the last uutoniattc scan,
Installing Anti-Virus Software Using the
QuickRestore CD
L‘LHEQB ANT Vuu need to saw your work and
ii vi~ before blltllm" lllt' stiltuure
~ liiutt t T , install the. El tiziix cot'imiu
turn on your computer Alltnt Windows it) start
. trt tll‘: (Jillilth‘fltllC CD -
3 Click rm flsiart. then Programs. tllcn Windows
ietpiorcr
J Double elicit» rut lllc uituc Etiittattllng llic
Quickllcatorc CD. it your CD ROM dritc to not l):,
choose the appropriate letter (or your drive,
Dtiiiblt-cltck tilt the Subdircctory McAfce
6 Doublerclick on the file Setup.
liullow the remaining directions. Use the default
Ci
t‘ulues arid scltct Yes for all prompts.
8 When lltl: installation is complete. you Will be
pmmptcd ll‘ reliant 3t‘lll’ Cilml‘
fill’g iR ANT' First remove the QuiekRuswre CD
and then select Ylix to autotiiatically reboot. Do not
reboot With the Quicchstore CD still in the CD ROM
drive, or you Will lost: all data on your hard drive.
Alter rebooting, it you see an error dialogue hon
stating the CD is not in drive D:.c1ick on Close.
Emergency diskette
The anti-virus application allows you to makt: an
emergency diskette, You can use the emergency
diskette to perform a scan if your hard drive hcconies
inoperable due [0 a virus. If this capability IS available.
we strongly advtsed you to make an emergency
dickette as soon as possible —yau wo/i ‘r be able ta
make one when you most need it.’ To make an
emergency diskette:
l Save your work and close all applications
2 Insert a blank diskette into the diskette drive.
Open the anti—virus program
Click on Create an Emergency Disk,
th
Note any instructions provided tin—screen on how
to use the diskette.
6 When notification appears that the emergency
diskette is ready, remove the diskeue from the
drive. Write-protect the diskette hy sliding tilt: iali
on UK: back left to the up position.
To use the emergency diskette:
Haiti Power
1 Turn the computer ol‘f by i
iOni'Ofl') sit. itch
J "u ri iiif eii,
3. Turn the computer on and follow the on-screen
instructions
The emergency disk scans tor vimses in the MS-DOS
mode, nor the Windows mode. It takes longer, usually
t‘i Hlll‘lllt:\, tie-pending on the SlZG of your
utiiiut if,
hand drive unit lltt.‘ niimhei ot‘ files it must semi
Carbon Copy 5.0 (not available in all areas)
ll‘you are still unuhle to resolve a problem after
consulting this manual the Carlton Copy 5.0
tippllcutltin allows a Compaq technician to remotely
llJn dizig ostic tcblS on your computer via your modem
if your system is equipped With amicrophone and
speakers, VGICC communication during the diagnostit:
session IS poss'ihle. Yuu do "at have to move your
computer from your home or office. nor do you need
to follow complicated lllerLlCUonS— tilt: technicmn docs
it All for you through your modem.
To use Carbon Copy:
i. When you t:\[7¢l'lcl1CC a problem not covered in this
manual call the Compaq customer support number
for your region listed in the warranty statement or
the online phoncbook,
to
The Will service representative ask you to double»
click on the Extra Mile Service or Compannre
icon.
3. Click on Carbon Copy 5.0. Click on the Wait
button. The servrce representative will explain how
you must authoriLe access to your computer
through the itiodem and the Voice Chat option.
4. The service representative wtll tell you to hang up
and wait for the incoming diagnostic call. Once
you have authorized the connection, it your system
Is uqutpped Willi a microphone and speakers, you
will be able to speak with the service representative
using Voice Chat.
Compaq Service Connection (not available in all areasl
Compaq Service Connection Overview
The Compaq Service Connection, installed on your
Presario, is an innovative way of correcting problems
before they begin. The service automatically sends free
software updates that will keep your Presario operating
in peak condition. Small notices appear on the bottom
iiglit corner of your screen once an update IS available
You have complete control over when you install
updates Should you wish to manually control this
process, please follow the steps outlined below
Usmg Compaq Service Connection
To 1'iitti0ti (ft‘mpuq ‘Iui'i'it‘c (‘iitiiti‘ttitiriz
M: if the Compaq Service Connection
icon is Visible in the Task Bar, the service is already
aCllVC It not, follow the instructions below
i Dt‘ullli' cliut un the thrn Mile Srt'vii'c in
itnu iuuiul un nun lltwkltip
runninqm
Doulilt- Click on ilit- Compaq sun ice (‘uuucctiun
lClm.
Al thui piiiiil the Compaq Service Connuciilm will
remain active and will be ready to perform updates
Wht’li
ring on the lnteinci
To Turn Off Compaq Servltt Connection:
t. Follow steps to mm on
ls)
Click on the File menu
3. Select Shutdown BackWeb.
How it works
The Cuinpuq Schict‘ Cannuctiun opurnus in mu
otlnd while too are domg Other thtrltjs on your
”up. - a You Will Mil) be uniru in. ; »
ulicn n yuticu nppeurs on your sclcen.
If you are actively using your modem when the
Compaq Sewice Connection initiates an update, it
waits until the madam is idle before downloading any
information. You will not be interrupted while using
your web browser or e-mail programs.
- Double-click On the Notice. usually displayed
Extra Mile Service or CompnqCarc Icon, to
reveal the updnic identification You mziy accept.
postpone, or delete the download by clicking the
uppropriatc button
~ If you ignore the Notice it will disappear after a
minute or two However, the update will still be
available for you to download Cit uny time during
the next ten days.
. Updates are available for ten davs.
- If you have not downloaded the update Within ten
days. it Will automatically be cancelled
Tu size which updates you lim‘ dmirilauded and which
are siill available, double~cllck on the Compaq
Service Connection icon located in the Extra Mile
Service or Companare icon on your desktop. The
screen shows a list of updates Lind indicates which
have not yet been accepted.
Compaq Service Connection Privacy and Data Security
statement
Compaq Service Connection is COlflmlllCd to providing
you with beneficial software updates and information.
Ntlllrl’lcisnnfll information llillilud it) youl l’C‘s Model
Number, Serial Nuinhei, aiiid Stitlwutc 1D files is
cuiiiiiiuiiicuted to our server, uiitt filt‘s sum to your PC
All: protected by u purmuulimi security numhcr (like a
I‘lN) to ensure that you receive the correct
iiitoriiiritinn. Compaq Service Connection does not
lizlre. or send over me liiternci any personal
iiilornizition. tiles, Ordntrl on your system. ll" you no
luligci Wish to receive updates trorn Compaq Service
Ctlnnccllnn, then you can turn it on at any time,
Using Compaq Diagnostics
Compaq Diagnostics prnVitles an easy way to perform
system checks and diagnose problems. Wlicn you
tlUllhlL‘rClle oil the Cumpuq Diagnostics icon located
in the Extra Mile Service or Contpanare icon
l «in your desklop. a prowess lint appears while
2, ul
ihu ilppilcflllon annlchs your compuiei tor information
uhout its components Alter it minute or so, ti summary
screen with the component inlormuiion appears.
Ai ihe top of the screen are eleven icons Clicking on
these icons displnys int‘nrniniiun about that component.
Below the icons are five iahs Overview, Test, Status,
Log, rind Error
Overview Opening screen, contains inlormalion about
your computer
Test Select me‘dwces you want tested
Status Shows progress (ll tests and faults detected
Log Shows a record at all devitetesm and
detailed results
Ermr Reports uetails of errors detected
Testing your Equipment
You may conduct a Quick, Complete, or Custom test
It you choose the Quick iesi, ll can be run in either the
Inte vc or Unattended mode. Complete or
Custom tests are done only in the interactive mode,
since they test the audio rind Video components of your
computer. You must be present to confirm the test
results. Complete tesling takes about ten minutes.
The Test lab has four main regions Type of Test,
Test Mode, an information window, and a component
[tit [under the Type uchst box). The component list
resembles Window Explorer. click on the + to open u
component folder then on the component in get
lnllirlnaiion nhoui it The iiil'orrnation WlltdOW may
l ow ttirtliiti tests lhiu :iin he performed on ct-rlziiii
components. You can request any or all of these sub-
tcsts. To run a test:
1 Click on the Test lab
. (house th iypr- uiicxt — Quick, (luiuplete, rri
Custom. ln Custom. you Will need lU check the
horns rn the component list inr ear—h lust you nnnr
You can select Quick Or Complete as a start
point lot a custom test it you choose audio or
visual tests stay with lhe comnitterior the
interactive test portions
3. Clio . on the Begin Test button at the bottom of the
scrc ’l The Status tab Will automatically replace
the Test tab on your screen You can (riiiow rite
progress of indwrdual tests on this screen.
When the (Csis tuc- complete, the progress bar |il tiic
Status screen will be grccn it‘the icSl passed and red it
failed The lower part oi this ml) gi\'c\ ilClItll< oi the
issis corned out
The Log tab lists all the tests and also giies
itiiurniatiun atioui the nunibci at times each left was
run, the time taken for the test, and the number of
errors detected. You can save this information by
clicking on the Save button at the bouorn oi“ the screen
The Error tab provides details about errors detected,
including error codes. This code is useful information
for a Compaq lcchntcmn, who can advtsc you what
needs to he done to fix your computer
Selective Quickflestore
Depending on your model and/or geographic location.
you may have a QuickRenurc CD or a Selective
QuickRermre CD The QructRerrare CD provides
only a Full Restore Option; the SUIECHVE QuickRermra
CD allows you to choose a Full Restore, Typical
Restore. or Custom Restore
l. Full Restore: Returns your computer to its original
prcinsiallcd software state. rcl’oriunts your hard
drive
2. Typical Restorei Rciiistalls your basic Compaq
drivers and applications Wilhflul reformatting your
hard drive.
3. Custom Restore: Allows you to select which
Compaq drivers or applications you want to
ictnstall Will’lOul rclorrnatitng your hard dere.
IMILQKLANI‘ Read through all oi the information
below before making a dBClNlUll.
Full Restore
Full Restore rcturns your Presario Computer to its
original preinstulled software state. it rcformats your
rxl t’rtivt: and removes all data from your compurer. A
l rill Restore mny tote tip to one hour in complete
CAUTION: Fun Restore destroys all data on your
computers hard disk it you have added personal
files, software. or data since you purchased your
computer, backup or copy this data to diskettes
below proceeding
ill,—
To pr-ri'nrnr a Full Restore (in your computer,
follow the steps below:
1. liisctl the QuickRnimrk CD into your CD or DVD
drive. The CD will automatically start.
From the Main Menu, click on the Full Restore
button. The Full Restore monu Will display.
a;
Click on the Start button tti begin the Full Restore
The computer automatically restarts With the
(Mirer'rmrc CD Once your toiiipuier rcfitrliii .i
lilui: DOS screen Will display.
Al in the menu that appears, select Quicchstorc and
press the Enter key.
5. Using the up and down arrow keys. highlight the
language you want the Full Restore program to use.
riren press the Enter key. The Important Notice
screen appears.
(a. Read the notice then press the Enter key to
continue. The Welcome screen appears.
7 Read the message it you W|Sh to continue, ensure
the Yes option is highlighted and press the Enter
key. The Software Selection screen appears
8. Highlight the selection that applies to your spectfic
Compaq Presario modul number and press the
Enter key. The Software Verification screen
appears.
9. Be sure the correct model selection appears. Using
the arrow keys. highlight the Yes option it' the
selection is correct OR highlight the No option it
you must change your selecuon and press the Enter
key. The Warning screen appears
10. Read the warning message and be sure you want to
restore your computer software back to its original
configuration. Usmg the arrow keys, highlight the
Yes option to continue or highlight the No option
to exit erir-kReniorc rind press the Enter key
W: If you have not copied or backed up
your personal files, software. or other data onto
diskettes, THEY WILL BE PERMANENTLY
DELETEDl
During the restoration process, a status bar indicates
ht- percentage of software loaded onto the hard dlsk,
xttw tht: [L‘slol‘r’llion proccs< is complete, remove the
1 mm Fl? tiorri your tnmputcr, Press the Enter
t . ‘t‘xlrtlt imir f‘tit‘nputer
lrt ~l r ;:7Iilrltl\cr rcstartt you trill need to know
mut «- ecrtic model numhcr to ctirirpletc the Full
thtitt‘ (lrth tn \ lltc mutter ruirnher is located on the
iron your computer. Depending on your computer
h... n run nut itlw‘tht‘ mkultticlt‘tlrtmliu”) register
yor- computer again.
Lb llQMAJfl' Once the Full Restart: lS cotiiplett:v
ytl ntll need to provide the startup intormatiort again
to rrstzill \\'indows. this includes the Certificate of
Authcnticity number from the cover of the Microsoft
tts Guitle, youi time zone, lltc time and dritc.
Typical Restore
. l Restore rtjlnslliils vriur basic drivers and
Ur
ur, “nuns rust nL‘rL‘ prunu uJ tnr ).tllll “impure;
I! ll not reform-at your hartl drive or destroy data.
MM. You may lose customized settings
you created wrthin application. such as custom
toolbars
Tu tierform 3 Typical Restore, follow the steps
balms:
1. Insert the QuickRerrore CD into your CD or DVD
drive. The CD wrll automatically start.
to
( hair on the Typical Restore button. The Typical
Rrstore menu wtll display
3. Click on the Start button to begin the Typical
Restore.
4. Select QuickRestore, their press the Enter key.
The CD wtll automatically EJeCl and a green screen
is displayed Press any key to continue the process.
Once tht: Typical Resttm: ls finished, your
computer will automatically restart,
_—_____.___———
CAUTION: Once the Selective Duickflestore CD
ejects, the Typical Restore tiles wrll continue to
complete the installation. Wart until your computer
automatically restarts hetnre continuing any other
programs.
Custom Restore
Custom Rcsrore allows you to select andjnstzill 2]
single driver or application on your Presario Computer.
li WI“ not reformat your hard drt‘~'L' or destroy data
IUI’QR QNI' Your
.r ‘1 created nuliiri Sm r.t it i r itil ..s tuxtttm
y l w tustrmiizctl settings
To perform a Custom Restore, follow the steps
below:
1 Insert the Quick/texture CD tnttt your CD drive
The CD automatically starts
[torn lllt‘ Matti Menu, elicit rm the Custom Restore
luiitou The Custom Restore menu is displayed
1 Cilck on the driver or application icon that you
mint to reinstall The Custuiii Restore starts, Sclcu
QtiickRestorc, then pr s the Enter key The CD
will Automatically vic and n "(cull sulL‘en is
displayed Press ny y it) continue the process
Once the Custom Restore lS Finished, your
computer wrll automatically restart.
cAUTlDN: Once the Selective OurckRestare CD
elects, the Custom Restore tiles will continue to
complete the installation. Watt until your computer
automatically restarts helure continuing any other
roorams
Repeat steps t‘4 to rCllllill its many drivers or
applicant/lb at you ire-uh
PC Diagnostics
PC Diagnostics is also located on the QuickRermre
CD. To run PC Diagnostics‘
1. Insert the Quick/(arrow CD into the CD drive.
2 Restart your computer by clicking on E Start.
select the Shut down option followed by the
Restart option.
3. Select Diagnostics from tilt: menu that appears and
press the Enter toy
4. Follow the steps on the screen to complete the
diagnostics
CAB Files
Ifyou add new hardware such as a printer or a
gumcpnd to your computer, you may be prompted to
insert the Windows installation CD or diskettes. If this
occurs, follow these steps
I. In Windows Explorer, navigate to the
WINDOWS\OPTIONS\CABS directory on the
hard drive
Open the WIN 95 directory (or WIN 98 directory)
3. Click on the OK button and follow the mstructions
on your screen,
Drivers
If a driver rs accrdcmully deleted 01'th Upcmling
535mm |s r nsmllcdl the driver subdimcrory allows
lCSlQlJ [he mdn “ll“.l drums rather m3“
(cw nu all ongml Mum: The drums ml mu
rcslurc m Ala/m, Vulm Tmu'lzpad. Dis/jinx Arm/m
and CDVRHM
To reinstall a driver:
1 Fm“ um Wyndmw dcfldop, clvck rm 333 Sun.
pom! to Programs and clrck an Windws
Explorer.
Nnvrgalc lo lhc CPQDRV folder on the hard dnvc
and double-cllck on u
3 Doublcrclrck on rhc dnver you need to rcmsmll.
4, Follow rhc un-scrccu lnslrucllons.
Drums “my alio ha rem allcd from the Sulcclwc
Qulcchstorc CD (nol uvullablc In all arcnslv
gn
olving Common Computer Problems
scion: you Call ioui mt zi: Compaq Customer Support II the prohltrn in. l ll\lL‘\l liulow, loot: Lil tlio llitllt'
iotime, st-c it your wmputcr s problt-io is listed or iliu ctiiiiplcic iioolntmrmring suction in tho (orirpmi
iogustlioi follow You sou sm- Ilint: ‘mo‘ money by Cmtomci Summit sumo lmlinL' Tliu Htitliiiuiitiniimi
zliininoiing lllC~C nit-mint xyriorcoireci prohlcms for further help ix also or tlirs location
yourscll
Solving Common Computer Problems
Possible Cause Solution
Audio
Problem: No sound from loudspeakers
Audio is muted - Press the Mute button on the Easy Assess keyboard
- lick on the Speaker icon on the Windows tastbor
0 Deselect the Mute option in the Volume dialog box
yllctlid
- Reset the volume levels by Ellean on the Speaker icon found on the right Side oi
- r olume Up button cri ycii' '
the toskher. ,
Audio cables are not connected Pieter to the Buick Setup Poster tor instructions on how to connect your speakers to your
computer
Problem: Sound is dlstorted
Volume is too high - Press the Volume Down button on your Easy Access keyboard
. Reset the volume levels by clicking on he Speaker icon found on the right side at
the iaskbar
CD/DVD Drive (not available on all models)
Problem: The computer cannot read the disc in the CD/DVD drive
CD/DVD drive is not recognized, Tum oft the computer through Windows wait 30 seconds then turn the computer back
D“
Disc has been inserted upside down Elect the 0155, turn it over‘ then reload The lahel on the disc must be facing up.
Disc is dirty Clean your disc With a to cleaning kit (available in nomputer stores).
Diskettes and Diskette Drives
Problem: Diskette drive light stays on
Diskette is incorrectly inserted Remove the diskette and reinsert it
Continued
Diskettes and Diskette Drive problems continued
Possible Cause Solution
Diskette is damaged Use another diskette, or
Check the diskette by “inning ScanDisk
‘ri the t’ilinriot'is desktop r‘ick on the Start button
2 Point to Programs their in Accessories then to System Tools
3 Click on ScanDisk.
Application (riiiiiiiiiu from uisi . : l-inii other applications to Si’u ii the piohleih persrsts ii the problem uoesn tDCCUi iviih
damaged other applications or diskettes reinstall the application that was on the diskette
Problem: Diskette drive can't write to a diskette (new information Is unable to he Stored)
Diskette is not formatted Format tire diskette (Refer to your Microsoh Windows guide or online help)
Diskette is eriBrpmtDCtEd Remove the write»protection (slide the small black tab on the back at the diskette to
cover the hole), or use another diskette that is not writeoiotected
Diskette is damaged. Use a ditteient diskette.
Diskette drive is damaged Contact your authorized Compaq dealer. resellen or service provider lor iurlher
assistance.
Prohiem: Writing to the wrong drive
Check the drive letter in your path siatemeot Deuhln k on the My Computer tCOli Oil the Windows desktop to tind the correct letter
oomgiiwdn ui yliuf hard drive
Problem: Not enough space is left on the diskette
The file you went to save is too large lot the - Delete some information stored on the diskette
free space on the diskette, Use another diskette.
Use a tile compression program (such as WinZip) before saving the file
i - Use a diskette with higher capacrty such as a Zip disk
LMP! RYAN : Take extreme coir) not to EEEidE'llalh/ delete imDUflEHt information StnlEd
on the diskette
Problem: Diskette drive can’t read tire diskette
Diskette is nottormatted Format the diskette keier to your Microsoft Windows Guide or online help
Diskette is damaged Use a different diskette.
Diskette drive is damaged Contact your authorized Compaq dealer, reseller( or sennce provider for further
a55istance
Problem: The diskette doesn'ttit in the drive
Wrong diskette tyne tor this type of drive. The ‘iAdrmegabyte floppy diskettes and iOD-MB Zip disks use separate drives. Use the
right drive tor your diskette
Fax/Modem
thlem: Fax/modem disconnects while communicating with the other system
The modem is connected incorrectly Reier to Computer Setup Posterior an illustration of your modem connection.
Continued
Fax/Modem problems onnlr'nued
Possible Cause Solution
Problem: Modem doesn'tconneclatSGK
one iiuinhizr moulded by your lSP to connect nt
The site to “ilCi'i you‘re Cili‘i’ito‘wg noes“. ~ you arc using the c
support you mayrlo: tic-tie useo it l' t
right phone num‘nm to connect at 56K . Make sure your lSP supports 56K
Vriu may not be able to connect at 56K due to phone line capacity constraints Consult
the Modern suction ior more liliUllihfliDil
Prohlem: Fax/modem doesn't respond to the lax/modem software
Fax/modern software is incompiete Ensure all sottware components are installeu on your computer,
More than one deVlCE lS a55igneo to a COM Be sure there are no other domes assigned to the same COM port as the tax/modern.
CONNECW‘ l From the Windows desktop. click on Start,
2 Point to Settings,
3. Click on Control Panel.
Double—click on Modems Ensure that each COM port has no more than one device
assigned To change a modern‘s COM port, open the modern Properties dialog pox.
Ehect: that the telephone cable is plugged securely into the wall outlet Consult the Quick
Setup poster;
Fax/modem is no: connected properly
Problem: Difficulty communicating Willi the tprmodem
Fax/modern softy-are maybe conflicting With Certain applications may conflict With the (ox/modem software EXll from any applications
other applications you are running but not using.
The other system hangs up Redial the tax numberr
The telephone line is very noisy and the call is Redinl the lax number I! the problem DErSlSlS‘ check with your local telephone company
cut on Normally they Will provide tilters that may help to reduce lirie noise Also check your
telephone and iax/inorlem connections It they are lost a little loose. they can cause noise
on the line
You have call waiting on your telephone line Contact your telephone company to find out how to temporarily deactivated call waiting
and an incoming call disconnects your (in the US type '7u alter the mooem phone numoer)
modern
Another telephone on the same phone line 5 Ensure all telephones connected in the same phone line as your lax/modem are hung up
taken cit the hook. properly.
Digital FIat»Panel Monitors (not available on all models)
Problem: Screen is blank
Vour computer may not support digital (lair See your authorized Compaq uealer or reseller about CPU support lor the Digital woeo
panel monitors Flat Panel Por‘l lDFl’P]
Problem: Cannot find video connector on rear panel of CPU (or digital flat panel monitor
Your computer may not have a digital llat« See your authorized Compaq dealer or reseller about CPU support lor digital flat-panel
panel port lDFPPl, monitors.
Continued
Digital Flat Panel Monitor problems calm/med
Possible Cause Solution
Problem: The display only fills part at the screen
use; riot summit yeu' rescuer FF'“ r - 4 Willi} Se ‘ ,l lletansiir‘l nioriilors support uplo l024 x m reconfirm
" "r "i“ r resolution "Cfllflg intlw, Display drfllnrl tirix
l Cl It; UH Start.
2 Point at Settings and click on Control Panel.
3 Douuie'click oti Display.
Problem: Green power light is flashing
‘lie monitor does not support the Video FP400 and FP500 Series digital llal'banel monitors support up to 1024 x 768 resolution
resolution setting at rblresh rate mode Connect a VGA monitor temporarily, and change your resolution setting in the
Display dialog box:
1 Click on Start
2 P0iht at Settings and click on Control Panel
3 Doublerclick on Display.
Games
Problem: Games crash lrequently
Tire ulFsClt/‘fill dispia) tS enabler: loi ru‘luilic Curt on the Easy Access Buttons icon, go to the Configure (in-Screen Display dialog
changes box. and disable the on-screen display selections (or WAV and mm
Hard Drive
Possible Cause Solution
Problem: Hard drive error message appears on the screen or the computer stops running
Hard drive has bad sectors or has tailed See your Windows Guide lor instructions on the Scannisk utility Contact your authorized
Compaq dealer. reseller, or service oroVider
Problem: Drive Fault Protection error message at startup
An error has occurred or may soon occur on Call your local Comoao Customer Support number
your hard drive
Problem: Nun-system disk error mesage
Your computer is trying to start up lroni a When the indicator light on the drive is olt. remove the diskette from the drive, then press
diskette that doesn‘t contain startup soltware. any key on the keyboard
Problem: Hard drive operation seems slow
The information lites stored on your hard disk See your Windows Guide for instructions on the Scahbisk utility Check for lost allocation
may be lraqrriented. units by running Disk Detraomenter
1 Click on the Start button on the Windows desktop
2, Point to Programs, then to Accessories, then to System Tools,
3 Or olrck an Disk Defragmenter
Continued
Hard Drive problems Lullbnued
Possible Cause Solution
Problem: Hard drive activity tight stays on without blinking
nick Check lor lost . , unn og Dish DCilangML“
‘i C On the Start t
2 Point to Programs then to Accessories, then to System Tools.
3 Cllckon Disk Detragmonter
“ astorcd
it uh t‘itv’ Vt’imiows Ct’L~Mni\
Hardware
Problem: The computer tails to recognize a new devtce as part oi the computer system
The new dance 5 power swttcli is not turned Turn on your computer through Windows. turn on the new dot/ice, and then restart your
on computerr
You have not reconfigured your computer - I! you install 3 Plug and Play hardware device Windows recognizes the device and
alter installing a new device. aummatically conhgures your computer.
- ll you install a noanlug and Play device. see the devtce documentation tor
configuration iniormation.
G be sure the dewce is properly and securely connected to the
ll‘e ccute conneciing the ll€\‘- [feVlCir to your Plug in the power corn 2
computer lS loose. or the deutco power cord ts computer,
oneo v
t! turn on your computer through Windows then turn it back on
wit
‘ changes Shut down and turt
When your computer advtsed you c
to the system contigurationr you did her You will see a message ng you that configuration changes have been made Accept
accept them. these changes as instructed,
Keyboard
Problem: The computer doesn't respond correctly to keyboard commands or typing
retiooard connection is tziul'y Turn olt your computer through Windows check that the cable is securely connected to
the correct CPU connectori then restart your computer. ii the problem persists, see an
authorized Compaq dealer or service technician.
Problem: The computer doesn't respond when the Sleep button is pressed on the keyboard
The computer may not be asleeo. Press the instant On button on the CPU to turn on your computer
Memory
Problem: Computer won't turn on
Computer has wrong type of memory Reter to the SDEClflCaliGHS Sheet that came With your computer tor the type of memory
modules modules you must use when upgrading your computer.
Problem: Computer displays “out of memory” message
Memory configuration is not setup correctly Close any applications you are not currently using Check the application documentation
or there is not enough memory to run the to vertfy memory requirements Vou may want to purchase and install additional memory
application For insouctrons on installing memory. reter to the Adding and Removing Ihtemal
Components section
Domini/ed
Memory problems coon/men
Possible Cause
Solution
Problem: Computer displays "insufficient memory" message
rimn oncr ou’ve started them, These
re not actively iismn them. Close any
Orr—tern ;, pi cations stair m‘n" “if rocky
nrnornms cuny main
applications you are not currently using
ow," wiwi wimn y
Monitor (see separate entry for Digital FlataPanel Monitors)
Problem: Words on the screen are dim
jbrigiitness control .::
properly
a nee cciiirciler or lilonltCl may no
detective
Problem: Screen is blank
Aoyusi the DilqlilllCSS control button on your monitor
Contaot your authorized Eompeq oealer, reseller‘ or seiyico provider tor iurther
assrstance
The cable connecting the monitor to your
"mouter is loose or the monitor power cord
unplugged
vcu have a screen olankrng utility installed.
7m comnuleris in Si mode
controller?
“7mm! may be detective
Problem: Monitor overheats
Plug in the power cord and ensure the monitor connector is properly and securely
connected to the computer as shown on the Quick Setup Poster.
Press any key or move your mouse The current screen Will reappear,
Press the instant On button on the CPU Your current screen Will reappear
ll, prnvidi—zl to: ‘Ui’tiiE-r
so iiompao denim i
Contact ;ou
assistance
There is not enough ventilation space tor
proper airl low
Leave at least 3 inches 17.6 cm) at ventilation space Ensure there is nothing on top oi the
monitor obstructing the airflow.
MOUSE
Problem: Mouse doesn’t respond to movement
Mouse caole isn‘t firmly and secureiy inserted Check the mouse cable connection Reierto your Quick Setup Poster). Vou may also need
l me correct connector on the back of your
rompuier.
Moose needs cleaning,
to restart your computer
i Press the Windows key (193 ) to access the Start menu
2 Press the up arrow key to select Shut Down.
3 Press the down arrow key to select Restart the computer?
4 Press the Enter key.
Clean your mouse with a mouse cleaning kit (available irom computer stores).
on
Power
Possible Cause m»
Problem: Computer won't turn on
Computer may
You tried to watt, t‘ir computer from Steep
niooe With the Sleep Button
Computer IS not pzoperiy connected to a
grounded Ac v let
Wall outlet is not v5 hing
There may he memory problems
Solution
Chafing Power sums lamp. it it is ht. pies: tiirhrérani on button to sit Sleep mode
ihe Sleep button is only tor putting the computer into Sleep mode Use the CPU Instant
On nation to waste it
Ensure the power cord I5 tivmty plugged into the wall outlet and into the computer Reter
to the Quick Setup Poster
Plug in another electricat dEVlCC to test the wall outlet. Check tor a btown lust;
Heter to the Memory Problems section
Printer
Problem: Printer will not print
Printer isn'tturnco on.
Printer is not ‘orit‘fle "
Printer is out at pew r
The printer driver cu JatE isn‘t instalted or
selected properly" or it is tor the wrong
punter.
Turn on the printer.
Set the printer online Some printers have buttons or similar controls on the hunt panel
hingthe printer onhne and offline it the h'lntcr has "Milne/offline" buttons or a
t, ine" See votn nrinthr c all ntation ini more inlormatinii
Put more paper into the printer's paper tray
Click on Slant point at Settings and elicit on Printers Ensure the exact printer you are
trying to use is present. as identitied oy hmnd name and model Then‘ in the Print dialog
box, ensure the printer is correctly identified.
The printer power cord isn‘t ptugged in‘ or the Check that both ends of the printer's power cord and the printer cable are connected
printer cebte isn't correctly and secureiy
connected
properly and securely
Problem: Printer prints garbled information
The printer driver software isn‘t installed or
selected properly, or it [5 tor the wrong
printer
l. Click on Start, point at Settings and click on Printers. Ensure the exact printer you
are trying to use is present, as identitred by trrand name and model
2 in the Print dialog box. check that the printer is correctly identihed,
Printer cabte isn‘t connected properly.
Pieter to the printer documentation and reconnect the cable
Zip Drive (not available on all models)
Problem: A disk is stuck in the drive
Power was turned ott before the disk was
removed
it your Zip drive has an emergency manual erect lever at the top left at the driver hook a
paper do; around it and pull.
lossary
loop) of“ tin on in liartl Jim. n.
illi, tlmi a kt‘pl lli cast the UK
timing llsuv trtiruutimtetptm ‘llpl.t\plc.\tt’ all
your llnl’torlilnl files.
BIOS tlSastc Input Output System) The BIOS
makes rout computer speak the same iii
' as
cw
ctlier uumptltci.
iiitfi'iiic basic unll of inlormation used by your
coiiirvutcr.
hoot—T0 start or restart your computer
byte—A sequence ofcight bits. A byte is the smallest
usanlc unit of memory on your computer.
cficlte-—A pOrlltJn of memory in which frequently used
information is duplicated for quick access
COA (Certificate uf Authenticity)—Tltc product ll.)
number found on the cover of your Microsoft
Windows gutde You are asked to enter this num'oer
the first time you turn on your computer.
connector—An electrical connection that allows the
computer to send and receive data to and from oLhct
dey'li‘lii anti/or computers. Standard conneczoi s on
your computer include the serial and parallel
connectors, which allow you to send information from
your computer to a printer
desktop——see Windows desktop
device driver—see driver
Digital Versatile (or Video) Disc—Resemhles a CD,
but has much higher capacity.
download—To receive a file from another computer
via modem or network interface card (NIC).
(ler‘CI‘ASQllWarE program that controls
communication between external dCVlCes and your
computer External devtces may be printers, monitors,
video cameras. etc,
DVD——see Digital Versatile Disc
cthcrnel—‘A software protocol for building networks.
FTP (File Transfer Protocoll—A type ot’lnternet site
[or file downloads.
GB tgignbyt ——Appl’0)tll“al€ly one billion bytes
(21 l (Graphical Ust‘r li
iystcm (c 2 w .
to launch and ltpt‘l’lllc prt
fact“) fft Ciilliplllur
. ill
scs |cflrl< and
prams,
7 .r nu.
h.i rtl“ are
Thc physical cmnptincnts of the computer.
HTML (HyperText Markup Lunguage)—A
ilimdflld language for ctetiting documents on the
Wotld W'idt Web
icon—A small picture that represents a function, file,
or piogram ltt Windows, you can run programs by
choosing icons rather than having to remember the
program name and type a command.
lnlcrllQQAA network oi computers.
lSl’ (Internet Service Providcrl—l’rovides lntcrnet
necess to people or Ct)l’p0m(|0n\‘
KB (kilobytc)—Approximatcl_\ one thousand bytes
MB (megabyIC)——Appwxlmulcly one million hytcs.
memory—sec RAM and ROM
MIDI (Musical Instrument Digital [marina—A
type of musical file or device
24th (Multimedia Extensimil—Advanccd processo‘
functionality for running multimedia programs,
modem—A device for transmitting information over
telephone lines.
Multimedia—Two or more elements such as sound
and animation, or video in a computer program.
network—Two or more computers that are linked
together and share information and resources.
NlC (Network lnterface Card)——A device for
transferring data over a network.
05 (Operating Sys ltt)———.—\ COllCClmn oi'computei
programs that control how the computer works.
processor‘The primary chip that operates the
computer.
protocolfiRules and standards for transferring
information between computers,
RAM (Random Access Memory)—Higli—spced
memory that holds a copy of the operating system, any
programs that are currently running on your computer.
illld any information that is being processed. RAM is
in in RAM is lost
lt’tmry memory nil inform
r mu turn oil” your tamp-
ROM (Readmnly Mcmory)—Mcmory which the
computer can access, but which cannot be changed.
Any information stored in ROM IS permanent.
cor vcciorst‘cd to ecru : ..
a; mini t l ltunnl dct‘tces (u:
v A150 used to trans
hay lion: list
prmltrk‘,
Computer 5
sleep mode—Allows you lO reduce the amount of
power consumed by your computer while it lS not ln
use
soltuure Software is the set at compulcr programs
(instructions) that tell the hardware which tasks to
perform
USB (Universal Serial Bus)flA highrspeed serial
port technology that allows a variety of input and
output dcvtces to be easily attached to the PC. A USB
device can be plugged in or unplugged Without having
to turn off the PC. and 15 automnncally recognized and
»1)l‘.flg\llt’l‘ upon plugrm
UPS (Unintcrruptzhic Power Supply)—Devicc that
provides surge protection and shortrterm backup
power supply.
URL (Uniform Resource Locator)——Internet address
(or web pages.
virus—A set ol’sottware coda ~nsuuctions that
damages or erases the information, work files, or
programs on your computer.
Windows desktop—The-SCreen design you see when
Windows start-up is complete is called the desktop
You can customize the desktop by adding shortcuts to
your favorite programs documents, and printers. and
by changing its look to fit your mood and personality.
Windows taskhar—‘I‘he flStart button and taskhar
are located on the bottom of your screen when you
start Windows programs. By defaultt they are always
visible when Windows is running, Every time you start
a program or open a Window. a button or man
representing that wtndow appears on the taskbar.
WWW (World Wide Weh)—Thts is part of the
Inlerneli Computers are set up as Web servers. and
Web pages (and their related files} are stored on the
servers.
Zip drive—A drive that stores up to lOOMB of data
on a single Zip diskette.
DEX
ig- pio'ulcms, so
my
Emil Time Clock. 23
Hes. 3
ldriw. 10
i drive cperaiion, 10
Timon problems, 30
nponcnis
iipgrndable, 20
puicr problems, 30
no
wercd speakers 5
pow red speakers, 5
primer. 5
speakers, 5
PU Agency Regulatory Noiice. 65
isromer support, 30
Aeration of Confomiily, 65
igiial flat panel mm’lllOYS problems, 32
isketre drive problems, 30
ND drive
operation, 10
ND/CD drive problems, 30
ergy Star compliance, 66
/modem problems, 31
raxes
sending (receiving, 18
hard drive problems, 33
hardware problems, 34
lmemer, 14
access from the keyboard. 14
control bunoris. 14
13? Account, 15
Ui’)
counseling, 3
GC}b021rLlll|‘UblCll\5. 34
inn:
modem line jack, 3
memory problems, 34
microphone
connecting, 3
Microsofi
Cenificale ofAurhoriiy, 3
modem
connecling, 3
modems See 56K modems
moniior
connecting, 3
moniior problems, 35
mouse
connecting, 3
mouse problems, 35
playing an audio CD, 10
purr
COM, 18
power cord
connecring, 3
power managemcni. 1 1
power problems, 36
prmier
connecting, 5
primer problems, 36
problems
audio. 30
common, 30
computer, 30
digital flair panel mOnllGrS, 32
diskette drive. 30
DVD/CD drive, 30
fax/modem, 31
hard drive, 33
hardware, 34
keyboard, 34
memory, 34
monitor, 35
mouse, 35
power, 36
printer, 36
ctup
pnmer, 5
speakers, 5
zysln‘nk 3
\» mdows, 3
Jo Ioad CD drive, 10
h" g problems. See problems
meakcrs, non-powered
connecung, 5
speakers. powered
connccung, 5
system setup, 3
mchnical support, 30
telephone customer support, 30
rroubhshooting. See problems
USE, 3
Wmdmvs setup 3
(1 T

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