Flyingvoice Network Technology FIP16 Portable Wireless IP PHONE User Manual

Flyingvoice Network Technology Co., Ltd Portable Wireless IP PHONE

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FIP16 User Manual

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Contents FIP16 User Manual 1 About This User Guide .................................................................................................................................................4 Contact with FlyingVoice .............................................................................................................................5 Purpose .........................................................................................................................................................6 Cross references ............................................................................................................................................6 Declaration of Conformity ....................................................................................................................................6 Part 15 FCC Rules ........................................................................................................................................7 Warnings and Notes ..............................................................................................................................................1 Warnings .......................................................................................................................................................1 Notes .............................................................................................................................................................1 Chapter 1 Product description ....................................................................................................................................2 FIP16/FIP16/FIP16P .............................................................................................................................................3 Internet connection ...............................................................................................................................................4 Phone Start ....................................................................................................................................................4 Connect to a wireless network ......................................................................................................................4 Familiar with the phone ........................................................................................................................................6 Front panel ....................................................................................................................................................6 Chapter 2 Basic functions ..........................................................................................................................................9 SIP registration....................................................................................................................................................10 Dial number ........................................................................................................................................................ 11 Use the handle ............................................................................................................................................. 11 Use handsfree .............................................................................................................................................. 11 Use headphones .......................................................................................................................................... 11 Use the redial key ....................................................................................................................................... 11 Call from the phone book ........................................................................................................................... 11 Call from call log ........................................................................................................................................12 Answer the phone ...............................................................................................................................................12 Call mute .............................................................................................................................................................12 Hold ....................................................................................................................................................................13 3-way Conference ...............................................................................................................................................13 Call transfer ........................................................................................................................................................13 Attended call transfer ..................................................................................................................................13 Blind call transfer ........................................................................................................................................14 Call Forwarding ..................................................................................................................................................14 All Forwarding ............................................................................................................................................14 Busy Forward ..............................................................................................................................................15 No answer Forward .....................................................................................................................................16 Call Waiting ........................................................................................................................................................17 Auto Answer .......................................................................................................................................................18 DND ....................................................................................................................................................................19 End the call .........................................................................................................................................................20 Blacklist ..............................................................................................................................................................20 SMS ....................................................................................................................................................................22 Contents

Contents FIP16 User Manual 2 Send text messages .....................................................................................................................................22 Read text messages .....................................................................................................................................23 Voicemail ............................................................................................................................................................23 Chapter 3 LCD Configuration .................................................................................................................................25 Change language .................................................................................................................................................26 Change ringtone ..................................................................................................................................................26 Change Background ............................................................................................................................................26 Reboot .................................................................................................................................................................26 Factory Reset ......................................................................................................................................................26 Other parameters of the phone ............................................................................................................................27 Chapter 4 Web Configuration ..................................................................................................................................31 Login ...................................................................................................................................................................32 Status ...................................................................................................................................................................33 Basic ...........................................................................................................................................................33 LAN Host ....................................................................................................................................................34 Syslog .........................................................................................................................................................34 SIP Account ........................................................................................................................................................35 Account setting ...........................................................................................................................................35 SIP settings ..................................................................................................................................................40 VoIP QoS ....................................................................................................................................................42 Network ..............................................................................................................................................................43 LAN ............................................................................................................................................................43 VPN ............................................................................................................................................................44 DMZ ...........................................................................................................................................................46 Routing .......................................................................................................................................................47 Phone ..................................................................................................................................................................47 Preferences ..................................................................................................................................................48 Phonebook ..................................................................................................................................................49 Call log ........................................................................................................................................................51 Dial Rule .....................................................................................................................................................52 Administration ....................................................................................................................................................54 Management................................................................................................................................................54 Web Idle Timeout(0 - 60min) ......................................................................................................................................56 Firmware Management ...............................................................................................................................57 Provision .....................................................................................................................................................58 TR069 .........................................................................................................................................................59 Chapter 5 Common Troubleshooting ..........................................................................................................................61 The power is not reflected...................................................................................................................................62 No dial tone .........................................................................................................................................................62 Can not make a call .............................................................................................................................................62 Can not receive phone calls ................................................................................................................................62 No sound in the call ............................................................................................................................................62 Can’t login Web page ..........................................................................................................................................63 Forget password ..................................................................................................................................................63

Contents FIP16 User Manual 3

Contents FIP16 User Manual 4 Thank you for choosing FlyingVoiceFIP16. The FIP16 which have one line is a full-featured VoIP (Voice over Internet Protocol) phone that provides voice communication over an IP network. This phone functions not only much like a traditional phone, allowing to place and receive calls and enjoy other features that traditional phone has, but also it own many data services which you could not expect from traditional telephone. This guide will help you easily use the various features and services available on your phone. TheFIP16, which support 2.4GHZ&5GHZ, It can suooprt 802.11 b/g/n, 802.11ac, 2T2R, And the FIP16 have 1.8'' 126*160 TFT Color Screen. This guide contains the following： · Contact with FlyingVoice · Purpose · Cross reference · Feedback · Product Declaration of Conformity · Warnings and cautions About This User Guide

Contents FIP16 User Manual 5 Contact with FlyingVoice Main website: http://www.flyingvoice.com/ Sales enquiries: sales1@flyingvoice.com Support enquiries: support@flyingvoice.com Hotline: 010-67886296 0755-26099365 Address: Room508-509, Bldg#1, Dianshi Business Park, No.49 Badachu Rd,Shijingshan District, Beijing, China

Contents FIP16 User Manual 6 Purpose The documents are intended to instruct and assist personnel in the operation, installation and maintenance of the FlyingVoice equipment and ancillary devices. It is recommended that all personnel engaged in such activities be properly trained. FlyingVoice disclaims all liability whatsoever, implied or express, for any risk of damage, loss or reduction in system performance arising directly or indirectly out of the failure of the customer, or anyone acting on the customer's behalf, to abide by the instructions, system parameters, or recommendations made in this document. Cross references References to external publications are shown in italics. Other cross references, emphasized in blue text in electronic versions, are active links to the references. This document is divided into numbered chapters that are divided into sections. Sections are not numbered, but are individually named at the top of each page, and are listed in the table of contents. Feedback We appreciate feedback from the users of our documents. This includes feedback on the structure, content, accuracy, or completeness of our documents. Send feedback to support@flyingvoice.com. Declaration of Conformity

Contents FIP16 User Manual 7 Part 15 FCC Rules This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: “This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.” Warning Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception,which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help

About This User Guide FIP16 User Manual 1 Warnings and Notes The following describes how warnings and notes are used in this document and in all documents of the FlyingVoice document set. Warnings Warnings precede instructions that contain potentially hazardous situations. Warnings are used to alert the reader to possible hazards that could cause loss of life or physical injury. A warning has the following format: Warning Warning text and consequence for not following the instructions in the warning.arning text and consequence for not following the instructions in the warning. Notes A note means that there is a possibility of an undesirable situation or provides additional information to help the reader understand a topic or concept. A note has the following format: Notes Notes text and consequence for not following the instructions in the Notes.

LCD Configuration FIP16 User Manual 2 Chapter 1 Product description This chapter covers:： ·FIP16 · Internet connection · Familiar with the phone

LCD Configuration FIP16 User Manual 3 FIP16/FIP16/FIP16P Port/Model FIP16 Product Picture LED 1.8 inch color LCD screen 126 * 160 resolution Wi-Fi 2.4G&5G Line 1 Ethernet Port × Headset 3.5mm USB 1*USB for power adapter Soft key 2 Code G.711(A-law,U-law),G.723,G.729A/B,G.722,iBLC TR069 √ SNMP √ VPN PPTP/L2TP/Open VPN Auto configuration TPTP/HTTP/HTTPS Tr069 Network management Telephone book √ Call history √ SMS √

LCD Configuration FIP16 User Manual 5 From the page： Step 1. Log in to the website and switch to the Network / Wireless page. Step 2. choose one wireless network to connect. Step 3. Use “connect”button at the bottom of the page. Step 4. If the connected wireless does not have a password, you can connect directly; if the wireless connection has a password, enter the password and click "OK" to confirm the connection. Step 5. If AP is connected,the wireless icon on the main screen of the LCD will appear as connected

LCD Configuration FIP16 User Manual 6 Front panel Familiar with the phone

LCD Configuration FIP16 User Manual 8 The description of icons in the home screen Icons Description The wifi is connected（There is little signal） The wifi is connected（A lattice signal） The wifi is connected（Two lattice signal） The wifi is connected（Three lattice signal） The wifi is connected（Full lattice signal） The wifi is disconnected Missed Call Short message Headset Battery charging state (charge 20%) Battery charging state (charge 40%） Battery charging state (charge 60%） Battery charging state (charge 80%） Battery charging state (charge 100%） Power surplus 20% Power surplus 40% Power surplus 60% Power surplus 80% Power surplus 100% Enable auto answer Do not disturb Mute Call forward is enable

LCD Configuration FIP16 User Manual 9 This chapter contains the following: · SIP registration · Dial number · Answer the phone · Mute the call · Hold · 3-way conference · Call transfer · Call forward · Call waitting · Auto Answer · DND · End the call · Blacklist · SMS · Voicemail Chapter 2 Basic functions

LCD Configuration FIP16 User Manual 10 There are two ways to register a SIP account: register from the LCD and register from the web page From the LCD: Step 1. Press Menu. Step 2. Use the ▲ and ▼ navigation keys to Setting--Account, you need to enter the login password. Step 3. Select the line to register and fill in the relevant configuration as indicated by the LCD Step 4. Use the soft key from to "save" the current configuration. Step 5. Check the registration of the corresponding line on the display. From the web page: Step 1. Log in to the web page. Please refer to section 4.1 for details. Step 2. Switch to the SIP Account configuration page. Step 3. The account enable is set to "On" and the line can be used after opening. Step 4. The registration server fills in the IP address of the SIP server. Step 5. Display Name Fill in the content is the name of the number displayed on the LCD. Step 6. The registration account is filled with the account provided by the SIP server. Step 7. The name of the authentication is the SIP account provided by the SIP server. Step 8. The password is filled with the password provided by the SIP server registration account. Step 9. When you are finished, click the Save button at the bottom of the page to make the configuration take effect. Step 10. Check the registration of the corresponding line on the display / web status page. SIP registration

LCD Configuration FIP16 User Manual 11 You can make a call by either of the following methods: Use the handle Step 1. Press the dial key to enter the destination number. Step 2. Use the "Dial" / # / wait for 5 seconds to dial the phone number.。 Use handsfree Step 1. Press the handsfree off-hook, the LCD display shows "Enter the number" Step 2. Press the dial key to enter the destination number. Step 3. Use the "Dial" / # / wait for 5 seconds to dial the phone number. Use headphones Step 1. Press the headset key to go off-hook, the LCD display shows "Enter number" Step 2. Press the dial key to enter the destination number. Step 3. Use the "Dial" / # / wait for 5 seconds to dial the phone number. Use the redial key In the standby mode, redial the number of the last call: Step 1. Press the "History" softkey to quickly select the call log. Step 2. Use the softkey to select "Redial List". Step 3. Select a phone number and press the "Dial" softkey to redial the called number. Call from the phone book Add phone book: From the LCD menu: Step 1. Press menu button to enter the main menu and use the softkey to select phone book.(or you can just press second softkey “pbook” to enter phoneebook.) Step 2. Follow the prompts to add a phone book and press the "abc" softkey to toggle the input method (numbers, uppercase and lowercase). Use the phone book: Notes Step 3-9 is to fill in the required content, other parameters fill in the required 从网页： Dial number

LCD Configuration FIP16 User Manual 12 Step 1. Press menu button to enter the menu item and use the ▲ and ▼ navigation keys or enter the number 1 to 1. Phonebook; Or use the phonebook shortcut kkeys in the LCD. Step 2. Use the ▲ and ▼ keys to select the number you want to dial, press the "Call" softkey to make a call immediately. Call from call log Step 1. Press menu button to enter the main menu and use the ▲ and ▼ navigation keys or enter the number 2 to 2. Call history,Or in the standby or dial-up interface, use the softkey to enter the "history" Step 2. Select the dialed number of the dialed call / missed call / missed call. Press the "dial" softkey to dial the call immediately. Answer the phone When there is a call, the LED in the upper right corner of the phone will flash and the phone rings. You can answer the call in the following ways: 1. Press the corresponding line button. 2. Press the Handsfree key to answer. 3. Pick up the handle and answer. 4. Press the earphone key to answer. 5. Press “answer” softkey to answer. 6. Auto Answer: If the phone is enabled for automatic answering, the device will automatically answer the call when there is an incoming call. Call mute Mute mute: During a call, press button, the MIC will be deactivated, the handle is available, and the icon is displayed on the screen. This can prevent the caller from hearing your or your background sound. Unmute: Press button again, the icon disappears and the sound can be sent normally.

LCD Configuration FIP16 User Manual 13 Hold When the phone is talking: Step 1. When A and B talk, A presses the HOLD button to keep the current call, and then the A handset can hear the dial tone, and B will play keep music. Step 2. At this point the A phone can enter another phone number to make a call. Step 3. A Press the HOLD button again to release the current hold status and resume the previous call. 3-way Conference Step 1. Start a conference call, A and B phone have a call ,during the call, A phone press button, the current call is held, A phone to hear the dial Tone, B phone play to keep music. Step 2. Dial the phone number of the C telephone. Step 3. When the C phone answers the call, the A telephone presses the "conference" as the conference presenter to open the conference call.Same conference call. Step 4. If the A phone (conference host) hangs up, the other two calls will be disconnected; if the non-hosting party B / C side hangs first, A phone can still talk to the other party. Call transfer Attended call transfer Functional Description: Attended call transfer: the phone as a middle side of attended call transfer, after asking the destination phone, then it will make the call which is connectting transferred to the destination phone. How to Use: Step 1. A and B phone call, A phone button. The current call is held, A phone to hear the dial tone, B phone to keep playing hold music. Step 2. A call C. Step 3. C phone answers, speaks to A (and A asks if C want to connect with B). Step 4. If C agrees to answer the transfer call, the A phone presses the "Transfer" softkey to complete the transfer.

LCD Configuration FIP16 User Manual 14 Then A will be disconnect from all call. Step 5. If C don’t agree to answer the transfer call, after A / C hangs up after the call, A presses button to resume the call with B. Blind call transfer Functional Description: Blind call transfer: the phone as a middle side of blind call transfer, will be connected directly to the destination phone without asking. How to Use: Step 1. A and B phone is making a call, A presses the "transfer" soft key during the call, A phone will hear the dial tone, B phone will hear hold music. Step 2. A call C. Step 3. C answer the call, then talking to B, A will automatically hang up. Call Forwarding All Forwarding Functional Description: Transfer all calls to another number. Can be configured from an LCD or Web page From the LCD: Step 1. Press button. Step 2. Use the ▲ and ▼ navigation keys or enter the number 8 to 8. Call Forward and select one of them 1. CFWD All. Step 3.Fill the relevant configuration according to LCD instructions: whether open all forward; target number; on code; off code. Step 4. Use the second soft key from the left to "save" the current configuration. From Web page： Step 1. Log in to the phone web page and switch to the "Phone - Preferences" page.

LCD Configuration FIP16 User Manual 15 Step 2. There is a call item in the middle of the page. Step 3. Enable all forward at position 1 and fill the destination number at position 2. Step 4. At the bottom of the page, click ‘Save’ / ‘Save& Apply’, and the configuration is complete. How to Use Step 1. The A handset assumes that the unconditional transfer has been configured and the target number is the C telephone. Step 2. B Telephone Calls a telephone Step 3. The C ringing, off-hook and B calls. A phone in the process without any reaction. Busy Forward Functional Description: When the line is busy, transfer all calls to another number.Can be configured from LCD or Web page From LCD : Step 1. Press mu button. Step 2. Use the ▲ and ▼ navigation keys to Setting---Call Forward and select 2.CFWD When Busy. Step 3. Fill the relevant configuration according to LCD instructions: whether to open the busy forward; target number;on code; off code. Step 4. Use the second soft key from the left to "save" the current configuration. From Web page: Step 1. Log in to the phone web page and switch to the "Phone - Preferences" page.

LCD Configuration FIP16 User Manual 16 Step 2. There is a call item in the middle of the page. Step 3. Enable the busy forward at position 1 and fill destination number at position 2. Step 4. At the bottom of the page, click ‘Save’ / ‘Save&Apply’, and the configuration is complete. How to use: Step 1. The A phone’s busy forward has been configured successfully,and the target phone is C. Step 2. The A phone is calling with other phone (not B / C). Step 3. B Calls A . Step 3. Then C ringing, off-hook to make a connect with B, all this process A phone without any response. No answer Forward Functional Description: When no one answers, the call is routed to another number. Can be configured from an LCD or Web page From LCD: Step 1. Press Menu button. Step 2. Use the ▲ and ▼ navigation keys to Setting---Call Forward and select 3.CFWD When No Answer. Step 3. Fill the relevant configuration according to LCD instructions: whether to open the no answer forward; target number;on code; off code. Step 4. Use the second soft key from the left to "save" the current configuration. From Web page: Step 1. Log in to the phone web page and switch to the "Phone - Preferences" page.

LCD Configuration FIP16 User Manual 17 Step 2. There is a call item in the middle of the page. Step 3. Enable the no answer forward at position 1 and fill destination number at position 2.Potion 3 is no answer to the forward time, default 20s. Step 4. At the bottom of the page, click ‘Save’ / ‘Save&Apply’, and the configuration is complete. How to use: Step 1. The A handset assumes that no forwarding is configured and the destination number is the C telephone. Step 2. B Telephone Calls a telephone. Step 3. A phone rings, but nobody answers. Step 4. After 20 seconds, the handset stops ringing and the C phone rings and goes off-hook with B. Call Waiting Functional Description: Call waiting function: During the call, if a third party calls, the phone has a prompt, and the third party phone has been ring back tone. From LCD: Step 1. Press Menu button. Step 2. Use the ▲ and ▼ navigation keys to the Setting- Perference settings and select the 2.call waiting. Step 3. Fill the relevant configuration according to LCD instructions:whether to enable call waiting. From Web page:

LCD Configuration FIP16 User Manual 18 Step 1. Log in to the web page and switch to the ‘VoIP-Line ’ Configuration page. Step 2. There is a call waiting conifiguration item in the ‘Supplementary Service Subscription’ on this page. Step 3. At position 1, you can configure whether to enable the call waiting function. How to Use: Step 1. The A phone call waiting function is configured. Step 2. C calls A When A is connectting with B. Step 3. A phone LED flashes, there will be a tone in the handle (prompted a new call), the screen will display a new call. Step 4. When prompted with a new call, use the appropriate line key or hold button to answer the new call C and hold the call with B. Step 5. When there is a new call, A ends the call with B, and C is still calling A, then ringing, picking up and talking to C. Step 6. If the call waiting function is off, then after C dials A, it will prompt the call to fail and have a busy tone. Auto Answer

LCD Configuration FIP16 User Manual 19 Functional Description: Auto Answer function: automatic answer when there is a call. From LCD: Step 1. Press Menu button. Step 2. Use the ▲ and ▼ navigation keys Setting---- Perferencess settings and select the 3 Auto Answer. Step 3. Fill the relevant configuration according to LCD instructions:whether to enable auto answer From Web page Step 1. Log in to the web page and switch to the "Phone - Preferences" configuration page. Step 2. At the bottom of the page, there is auto answer configuration item. Step 3. At position 1, you can configure whether to enable the auto answer function.; position 2 is configured to wait for a few seconds after the automatic answer, for example setting 10,phone will auto answer after ringing 10s . How to Use: Step 1. The A phone auto answer function is configured and the auto answer delay time is 10s. Step 2. B Calls A. Step 3. After 10s, the A will automatically answer the call. DND Functional Description: DND:Do not disturb, reject all calls.

LCD Configuration FIP16 User Manual 20 From LCD: Step 1. In the main screen of the phone, from left to right the fourth software is DND softkey, use it, the screen will appear a free play DND icon ,that means DND is enabled. From Web page: Step 1. Log in to the web page and switch to the "Phone - Preferences" configuration page. Step 2. In the middle of the page there is a DND configuration item. Step 3. You can configure whether to enable DND at position 1. How to use: Step 1. The A phone DND is enabled, the icon displayed on the screen Step 2. B calls A. Step 3. The A phone doesn’t have any respond, and the B phone prompts the call to fail and has a busy tone. End the call Method 1: To end the handle call, hang up. Method 2: To end the handsfree call, press the Handsfree key. Blacklist Functional Decription: Blacklist: If a number is blacklisted, the phone will block incoming calls to the number.

LCD Configuration FIP16 User Manual 21 From LCD: Step 1. Press Menu buttons, Step 2. Use the ▲ and ▼ navigation keys to Setting- Blacklist. Step 3. Select "New Entry" and follow the prompt to add a blacklist. From Web page: Step 1. Log in to the web page and switch to the "Phone - Phonebook" configuration page. Step 2. At the bottom of the page there are blacklist uploads and add the configuration. Step 3. When uploading the blacklist, please note that the file format is .csv file Step 4. When adding a blacklist, click the "Add" button and follow the prompts to add a blacklist.

LCD Configuration FIP16 User Manual 22 Step 5. Click "Save&Apply" / "Save" to make the configuration take effect SMS Send text messages Step 1. Press Menu buttons, Step 2. Use the ▲ and ▼ navigation keys to SMS. Step 3. Select 1. SEND and follow the prompts to edit the text message. Step 4. Press "OK" softkey to enter the recipient's phone number. Step 5. Set the sender's phone number, the default setting is set to Line1 phone number. Step 6. Select the "select" softkey to send text messages. Notes When the input text, according to ‘abc’ softkey to switch input method (number or letters),’123’ means number;’abc’ means lowercase letters;’ABC’ means capital letters Write letters, 123 for numbers. 。从网页： Note SMS has group messagefunction, user can send a message to up to 10 numbers; press the "OK" softkey to enter the next received phone number input, if the recipient has entered the contact, contact press twice to "complete"; you can also press the "directory" in the phone book to find the phone number. 。。从网页：

LCD Configuration FIP16 User Manual 23 Read text messages Step 1. When there is a new message, the phone screen will have a new message prompt, you can use the softkey to read the message. Step 2. Also you can press Menu button Step 3. Use the ▲ and ▼ navigation keys or enter the number 3 to 3 SMS. Step 4. select 2 Recived Box, or 3. Send Box. Step 5. Use the ▲ and ▼ navigation keys to select the message and press the "read" softkey to read the message. Voicemail From LCD: Step 1. Press menu button to enter the menu item and then select Setting---Voice Mail. Step 2. Enter the login password and select the line you want to configure. Step 3. Then follow the prompts to enable voicemail, and enter the number in the "Voice Mail Number" (this number is the number configured in the registration server code, not free to fill). Step 4. Press the Save soft key to save your changes. From Web page: Step 1. Log in to the phone page and switch to the ‘Phone / Line1’ Configuration page. Note: The message in the Recived Box received from someone else, including new or old messages. Send Box is a sent message Outbox is a sent message. Note: The registration server needs to configure the relevant functions first. Outbox is a sent message. Note: Voice mail number is when there is a voice message, off-hook dial to enter the number of voice mail,and this number is offered from registration server. Outbox is a sent message.

LCD Configuration FIP16 User Manual 24 Step 2. Enable MWI and fill in the Voice Mail Number. Step 3. Use the ‘Save&Apply’ / ‘Save’ button to save your changes for the configuration to take effect. How to Use: Step 1. When there is a voice message, the LED in the upper right corner of the phone will flash. Step 2. Press voice mail button to enter the mailbox Step 3. Also you can use ‘Voice Mail Number’: phone goes off-hook and dials the Voice Mail Number. Step 4. After entering the voicemail box, there will be a voice prompting how to operate. The user can listen to new voicemail or old voicemail or reply to voice mail based on voice prompts.

LCD Configuration FIP16 User Manual 25 This chapter contains: · Change language · Change background · Reboot · Restore Factory · Other parameters of the phone Chapter 3 LCD Configuration

LCD Configuration FIP16 User Manual 26 Change language Step 1. Use menu button, then select Setting---Preferences. Step 2. Use the ▲ and ▼ navigation keys to select Setting---Preferences. Step 3. Select 1. Language, use the "select" softkey to enter the language selection interface Step 4. Use the ▲ and ▼ keys to select the language and use the "select" softkey to save the selected language. Change ringtone Step 1. Use Menu button and then select Setting---Sound--- Ring Tones. Step 2. Use the ▲ and ▼ navigation keys or enter the number 6 to select 6 Ring Tones. Step 3. Use the ▲ and ▼ keys to select a ringtone. Step 4. Use the softkey "select" to save the selected ringtone. Change Background Change the background: Step 1. Press menu button to select Setting--Display--Background. Step 2. Select the background picture that you like. Step 4. Press the "OK" softkey to save the changes. Reboot Step 1. Press menu button to select Setting---Reboot, Or just press the power button for a long time to reboot . Step 2. Press the "select" button to restart. Step 3. Then there will be "Confirm System Reboot?" Prompt, press the "select" softkey to confirm the restart. Factory Reset You can restore the factory settings on the LCD menu or on the phone's page. This setting is used when configuring and troubleshooting the network. Please do not easily recover, if necessary or need to contact the administrator. From LCD:

LCD Configuration FIP16 User Manual 27 Step 1. Press menu button to select Setting---Factory Reaet. Step 2. Press the "Select" softkey to select the factory settings. Step 3. Then confirm the prompt, press the "OK" softkey to continue, the device automatically restore the factory settings and restart. Other parameters of the phone Main menu (LCD display) Menu item (LCD display) Submenu item (LCD display) Functional description 1.Phonebook New Entry using four soft keys, you can add numbers to the phone book.and up to 100 records can be saved Contact 1. Select a contact to view the contact number directly. 2. Use the four soft keys can dial someone, sending text messages, editing, viewing, deleting, moving to blacklist 2.Call History Redial List 1. List the last 60 calls 2. Use the four soft keys to complete the quick call, send text messages, save to the phone book and other functions Answered Calls Missed Calls 3.Text Message SEND editor and send text messages Recived Box can list the latest send and receive 100 messages Send Box 4.Black List New Entry With four soft keys, you can add numbers to the blacklist,Up to 100 records can be saved Contact 1. Select a blacklist contact to view the contact number directly 2. Use the four soft keys to complete the call, send text messages, edit, view, delete, move to the phone book and other functions 5.Preference Language Select a different language Call Waiting enable or disable call waiting Auto Answer enable or disable auto answer Preferred Audioa Device Choose whether to use the hands-free or headset when answering automatically BellType 1 BellType 2

LCD Configuration FIP16 User Manual 28 6.Ring Tone BellType 3 Select a ringtone type, you can listen to the ringtones, easy to distinguish and choose the ringtones BellType 4 BellType 5 BellType 6 BellType 7 BellType 8 BellType 9 BellType 10 7.Accounts Line Line Enable Enable or disable lines Password The password for the SIP account Account The account number of the SIP account Display Name The display name on the LCD after registration is successful Phone number SIP phone number SIP Proxy Server SIP server IP address / domain name SIP Proxy Port SIP server port Outbound Server Proxy server IP address / domain name Outbound Server port Proxy server port Backup Outbound Server Backup Outbound Server IP Address / Domain Name Backup Outbound Port Backup Outbound server port 8.Call Forward CWFD All CFWD All Enable or disable all forward Target Number Set the target phone number for all forward On Code Used to enable the all forward Off Code Used to disable the all forward CFWD When Busy CFWD When Busy Enable or disable busy forward Target Number Set the target phone number for busy forward On Code Used to enable the busy forward Off Code Used to disable the busy forward CFWD When No Answer CFWD When Busy Enable or disable no answer forward Target Number Set the target phone number for no answer forward CFWD No Ans Delay Set the waiting time for no answer forward

LCD Configuration FIP16 User Manual 29 On Code Used to enable the no answer forward Off Code Used to disable the busy forward 9.Time/Date Time(H:M:S) Set the current time of the phone Date(M/D/Y) Set the current date of the phone 10.Voice Mail Line 1-8 MWI Enable Enable or disable voice mail notification Voice Mail Number Set the key to enter the voicemail number 11.Network WAN Connection Type 1.View or change the current Internet port connection type, 2. Internet port connection type can be set to static, DHCP and PPPoE Current IP Change the IP address of the current Inernet port Current Netmask Change the subnet mask of the current network, Current Gateway Change the gateway of the current network Primary DNS Change the Primary DNS of the current network Secondary DNS Change the Seconary DNS of the current network Enable WAN Login Enables or disables users to log on to the device web page from the Internet port Web Port View or change the Web port SIP QoS View or change SIP QoS RTP QoS View or change RTP QoS Data QoS View or change data QoS VLAN Tag Enable or disable VLAN VLAN ID View or change the VLAN ID 802.1p Priority View or change the priority of 802.1p 12.Wireless Wireless Setting Wifi Country Region View or change the current Wifi area Wifi Connection Type 1. View or change the Wifi connection type 2. Currently supports DHCP and static types Current IP View or change the IP address of the current wireless network Current Netmask View or change the subnet mask for the current wireless network Current Gateway View or change the current wireless network gateway Primary DNS `View or change Primary DNS for the current wireless network

LCD Configuration FIP16 User Manual 30 Secondary DNS View or change the Secondary DNS of the current wireless network Wireless Connection AP To display the name of all APs. 13.Product INFO Product Nmae To view the current information of Product Name, Software Version, Hardware Version and MAC Address. Software Version Hardware Version MAC Address Serial Number 14.Status Internet Port Status View the current network information, including: WAN connection type, IP address, subnet mask, default gateway, Primary DNS,Second DNS, WAN port status, WIFI connection status VPN Status View VPN Status: VPN Status, VPN IP Address Registration Status The registration status of lines 1-8 View the current registration status of lines 1-8 15.Reboot Reboot Phone 16.Factory Reset To set phone factory default. 17.Set Password To reset password. The password of LCD is same as the one of Webpage. Default is null.

Web Configuration FIP16 User Manual 31 This chapter contains: · Login · SIP account · Line · Network · Phone · Dial Plan · Management Chapter 4 Web Configuration

Web Configuration FIP16 User Manual 32 Login There are two modes to login Web: (1) admin mode: the default user name is admin, the password also is admin, you can view and configure the Web interface, all settings. (2) user mode: the default user name is user, password also is user, can only view and configure part of the device parameters Login steps: Step 1. Connect the phone correctly and make sure that the device and the computer in the same network. Step 2. View the device IP: Enter the menu, use the ▲ and ▼ navigation keys to select the Setting---status, the select network view the device IP; Step 3. Enter "http: // IP address of the phone" in the address field of the computer browser and press Enter to display the device login page. Step 4. Enter ‘admin’ or ‘user’ as the user name and enter the appropriate password. Click the "Login" button to enter the configuration page. Serial number Name Description Postition 1 Main navigation bar Click this navigation bar to bring up the corresponding child navigation bar Postition 2 navigation bar Click the sub navigation bar to enter the configuration page

Web Configuration FIP16 User Manual 33 Status Basic This page shows the basic status of the phone: including product model, SIP account registration status, network status, VPN status, PC port status and system status. Click the Refresh button to refresh. Postition 3 Product Information Device Information Configuration Title Postition 4 Product Information Show product information Postition 5 Login/Logout main information shows the firmware version, DSP version, current time and management mode. Postition 6 Help help to display help information, users can get some help here Use this button,conifg will be saved and apply After changing the parameters, you need to click this button to save. After you click Save, there is a need to restart the device. Click to cancel the change Click to restart Refresh current page

Web Configuration FIP16 User Manual 34 LAN Host This page shows information about the device connected to the LAN port of the device. Syslog This page displays the system log: the user can use the ‘Clear’ button to delete all logs, clear all information; use the ‘Refresh’ button to refresh the system log;Use the ‘Save’ button Save Log to the local computer to export the log.

Web Configuration FIP16 User Manual 35 SIP Account This page includes: account settings, SIP Settings and VoIP QoS settings, the following picture is the navigation bar: Account setting The user can configure the parameters of line 1-8 in this page, including the following four parts: Basic, Audio Configuration, Supplementary Service Subscription and Advanced. Basic Set up your VoIP service provider to provide basic information such as phone number, account number, password, SIP proxy, and so on. Parameter name Description Line Enable Whether to enable the corresponding Line Proxy Server SIP server domain name or IP Poxy Port SIP server supports VoIP service port, the default is 5060 Outbound Server Proxy server IP or domain name Outbound Port The service port of the proxy server Backup Outbound Server Back up the proxy server Backup Outbound Port Back up the proxy server port Display Name This value will be displayed on the LCD screen

Web Configuration FIP16 User Manual 36 Audio Configuration Select audio encoding format: Phone Number The phone number provided by the SIP server Account SIP server provided by the SIP server Parameter name Description Audio Codec Type 12,3,4,5,6,7 Select the corresponding encoding mode from G.711A, G.711U, G.722, G.729 and G.723 five encoding modes G.723 Coding Speed Select the encoding rate of G.723, there are two kinds of 5.3kbps and 6.3kbps Packet Cycle(ms) Set the RTP packaging cycle, the default configuration is 20ms Silence Supp Whether it is enabled. Echo Cancel Whether to enable echo cancellation, the default is enabled Auto Gain Control Whether the automatic gain control is activated, the automatic gain control is the automatic control method

Web Configuration FIP16 User Manual 37 Supplementary Service Subscription that automatically adjusts the gain of the amplifier circuit with the signal strength Use First Matching Vocoder in 200OK SDP Whether to use the first matching speech code Codec Priority Coding priority strategies include local and remote Packet Cycle Follows Remote SDP Whether the packaging cycle to the main end Parameter name Description Call Waiting Whether to enable call waiting Hot Line Fill in the hotline number. After the user is set up, go off-hook and immediately dial the hotline number automatically MWI Enable Whether to enable MWI (message waiting indication), if the user needs to use voice mail, please enable the function Voice Mailbox Numbers Fill in the SIP server to provide voice mail signature code to Elatix platform, for example, the voice mailbox signature * 97 MWI Subscribe Enable Whether to enable MWI subscription

Web Configuration FIP16 User Manual 38 Advanced Parameter name Description Domain Name Type Whether to enable domain name recognition in SIP URIs

Web Configuration FIP16 User Manual 39 Carry Port Information Whether to carry the SIP URI port information Signal Port The local port number of the SIP protocol DTMF Type Select the second way of dialing, optional items are In-band, RFC2833 and SIP Info. RFC2833 Payload(>=96) The user can use the default settings Register Refresh Interval(sec) The time interval between two normal registration messages. The user can use the default settings. Caller ID Header When enabled, an unregistered message will be sent before the registration is disabled, and no unregistered messages will be sent before registration; should be set according to the different server requirements Remove Last Reg Whether to remove the last registration message Session Refresh Time(sec) The interval between two sessions, the user can use the default settings Refresher Select Refresh from UAC and UAS SIP 100REL Enable If this option is enabled, the IP phone will send SIP-OPTION to the server instead of sending Hello messages on a regular basis. The interval for sending is the parameter set for the "NAT Hold Interval" parameter. SIP OPTIONS Enable Whether to open the SIP OPTION function Initial Reg With Authorization Whether to carry the certification information when registering Reply 182 On Call Waiting Whether or not to send 182 when the call is waiting NAT Keep-alive Interval(10-60s) The time interval for sending empty packets Anonymous Call Whether anonymous calls are enabled Anonymous Call Block Whether to enable anonymous call blocking Proxy DNS Type Set the DNS server type, the optional items are Type A, DNS SRV, and Auto Use OB Proxy In Dialog Whether the OB agent is used in the conversation Complete Register Whether to enable full registration Reg Subscribe Enable When enabled, the subscription message is sent after the registration message; the subscription message is not sent when disabled Reg Subscribe Interval(sec) Set Reg Subscribe Interval,default is 0 Dial Prefix Dial before prefix User Type Whether the end user is IP or Phone Hold Method Call hold is REINVITE or INFO Request-URI User Check Whether to allow the user to check Only Recv Request From Server If enabled, will only accept requests from the server, do not accept other requests Server Address SIP server address SIP Received Detection Whether to allow SIP receive detection VPN Whether to enable VPN SIP Encrypt Type Whether to allow SIP message encryption RTP Encrypt Type Whether to allow RTP message encryption Country Code Country code Remove Country Code Whether to allow the removal of national codes Tel URL Whether to open the Tel URL

Web Configuration FIP16 User Manual 40 SIP settings SIP Parameters Use Random SIP Port Whether to use random port Min Random SIP Port SIP minimum random port Max Random SIP Port SIP maximum random port Prefer Primary SIP Server Whether to enable the preferred primary server Hold SDP Attribute Inactive Whether to enable the call to keep the inactive attribute BLF List URL Set BLF List URL BLF PickUp Code Set BLF PickUp Code RTP Port Min RTP minimum port RTP Port Max RTP's maximum port

Web Configuration FIP16 User Manual 41 Parameters name Description SIP T1 The default value is 500 SIP User Agent Name Enter the SIP User Agent header field Max Forward Modify the maximum hop value, the default is 70 Max Auth Change the number of authentication failures, the default value is 2 Reg Retry Intvl Registration failed again registration interval, default is 30 Reg Retry Long Intvl Registration failed Register again for the long interval Default 1200 Mark All AVT Packets The default enable is on RFC 2543 Call Hold The default enable is on SRTP The default is disabled SRTP Prefer Encryption Support for AES_CM and ARIA_CM Service Type Default general DNS Refresh Timer Modify the DNS refresh time, the default value of 0 Transport The transmission type defaults to UDP NAT Traversal Parameters name Description NAT Traversal Whether to enable NAT mode, or select STUN to penetrate STUN Server Address STUN server IP address NAT Refresh Interval(sec) Refresh interval STUN Server Port STUN port, the default is 3478

Web Configuration FIP16 User Manual 42 VoIP QoS Configuration can be based on the scene environment to modify the parameters Parameters name Description SIP QoS(0-63) Defaults to 46 RTP QoS(0-63) Defaults to 46

Web Configuration FIP16 User Manual 43 LAN Network Parameters name Description Local IP Address Set the IP address of the PC port. Local Subnet Mask Set the subnet mask. Local DHCP Server Whether to enable the DHCP server. If the LAN port is not in NAT mode, the user can not enable the DHCP server. DHCP Start Address Start IP address, assign the address of the address to the DHCP client. DHCP End Address End the IP address and assign the address of the address to the DHCP client. DNS Mode The DNS type is specified: the user should manually set the preferred DNS and alternate DNS. The DNS type is Automatic: The IP phone will automatically obtain the preferred DNS and alternate DNS from the DHCP server. Primary DNS The preferred DNS address for the Internet port. Secondary DNS Alternative DNS for Internet ports.

Web Configuration FIP16 User Manual 44 VPN VPN is a technology that builds a private network on a public network. The connection between any two nodes of the VPN network does not have the end-to-end physical link required by the traditional private network, but rather the network platform provided by the public network service provider, and the user data is transmitted in the logical link. With VPN technology, you can establish private connections and transfer data between any two devices on the public network. PPTP： Client Lease Time(0-86400s) DHCP Client to obtain IP lease, in seconds, the default is 86400s. Parameters name Description VPN Enable Whether to enable VPN. Select PPTP mode. Initial Service IP The IP address of the VPN server. User Name The user name required for authentication. Password The password required for authentication. VPN As Default Route Prohibited or open, the default is prohibited. MPPE Stateful Enable or disable the MPPE Stateful Require MPPE Enable or disable the Require MPPE

Web Configuration FIP16 User Manual 45 L2TP OpenVPN Parameters name Description VPN Enable Whether to enable VPN. Select PPTP mode. Initial Service IP The IP address of the VPN server. User Name The user name required for authentication. Password The password required for authentication. L2TP Tunnel Name L2TP Tunnel Name L2TP Tunnel Password L2TP Tunnel Password VPN As Default Route Prohibited or open, the default is prohibited.

Web Configuration FIP16 User Manual 46 DMZ DMZ can be understood as a different from the external network or within the network of special network area, the role is to WEB, e-mail and other external access to the server alone in the area, so that the entire need to protect the internal network connected to the port , Do not allow any access, to achieve internal and external network separation, to meet user needs. The FIP16 / FIP16 / FIP16L / FIP16P provides such a DMS that can map external data based on any protocol to a single host (DMZ host) of the LAN. Ordinary Internet operations and other Internet activities of other clients will continue without undue disruption. The DMZ host allows the internal host to be completely exposed to the Internet, which usually helps some special applications such as NetMeeting or online games. Parameters name Description DMZ Enable Whether to enable DMZ. DMZ Host IP Address Fill in the DMZ host IP Parameters name Description VPN Enable Whether to enable VPN. Select OpenVPN mode. OpenVPN TLS Auth Whether OpenVPN TLS authentication is enabled VPN As Default Route Prohibited or open, the default is prohibited.

Web Configuration FIP16 User Manual 47 Routing Add a routing rule: Phone This page user can configure parameters such as volume, call forwarding, dial plan, phone book, and so on. Parameters name Description Destination The destination address of the routing rule to be added Host/Net Select the way you want to add Gateway The IP address of the gateway Interface Select whether the LAN port or other network interface Comment Fill in memo information Current Routing table in the system You can view the routing rules for the current device

Web Configuration FIP16 User Manual 48 Preferences VolumeSettings Parameters name Description Handset Input Gain Adjust the volume of the handset MIC. Handset Volume Adjust the volume of the handset. Speakerphone Input Gain Adjust the volume of the speaker MIC. Speaker Volume Adjust the volume of the speaker. Ringer Volume Adjust the volume of the ringer. Speakerphone Mic Boost Whether boost the volume of the speaker MIC by 20db. Regional Parameters name Description Tone Type Select the tone type. Dial Tone Dial tone Busy Tone Busy tone. Off Hook Warning Tone Hang up warning tone Ring Back Tone Ring back tone Call Waiting Tone Call waiting tone Min Jitter Delay(0-600ms) jitter delay the minimum value, the phone jitter using the adaptive mechanism. Max Jitter Delay(20-1000ms) jitter delay the maximum value of the phone jitter using the adaptive mechanism. Ringing Time(10-300sec) Ring time.

Web Configuration FIP16 User Manual 49 Miscellaneous Phonebook Currently supports two ways to upload phone books: bulk add, and a single way of adding. bulk add Parameters name Description Phonebook Upload && Download Upload or download the phone file in CSV format Parameters name Description Auto Answer Whether to enable automatic answering, if the phone automatically answer the phone. Auto Answer by CallINFO Whether to enable automatic answering under CallINFO. Dial Time Out(IDT) How long does the phone dial a dial tone? Call Immediately Key Use "#", "*" to do speed dialing, or disable. Auto Hookon Mode Enable or disable the Auto Hookon Mode . Preferred Audio Device Enable or disable the Preferred Audio Device. ICMP Ping Whether ICMP Ping is enabled. If enabled, the phone will ping the SIP server every interval; otherwise it will send "hello" empty packet to the SIP server. Escaped char enable Enable or disable, disabled by default.

Web Configuration FIP16 User Manual 50 Blacklist Upload && Download Upload or download the blacklist file in CSV format The format of the batch is: Parameters name Description Name Enter the name Number Enter the number Ring Select the ringtone type Single add: Steps: Add a phone book: Step 1. Click the Add button, and then the configuration table appears as shown. Step 2. Fill in the value of the parameter.

Web Configuration FIP16 User Manual 51 Call log You can view phone call log information, such as dialed lists, received calls, and missed calls.。 Redial List Answered Calls Missed Calls Step 3. Press the Ok button to end the configuration. Step 4. Press the Save button to save your changes. Edit Phonebook: Step 1. Check a number. Step 2. Click the Save button and the configuration table shown in Figure 2 appears. Step 3. Change the value of the parameter. Step 4. Press the OK button to end the configuration. Step 5. Press the Save button to save your changes. Delete a phone call: Step 1. Check one or more numbers. Step 2. Click the "Delete" button to delete the phone. Move from phone book to blacklist: Step 1. Check one or more numbers. Step 2. Press the Move to Blacklist button to move the blacklist to the phonebook.

Web Configuration FIP16 User Manual 52 Dial Rule Parameters name Description Dial Plan Whether to enable dial plan Unmatched Policy Choose to accept or reject Line Select the account line Digit Map Fill in the expression for the dial plan Action Grammar, please refer to the dial plan for the grammar step: Add a dial plan: Step 1. Enable the dial plan Step 2. Click the "Add" button, will appear as shown in Figure 1 configuration table Step 3. Fill in the value of the parameter Step 4. Press the "Ok" button to end the configuration. Step 5. Press the Save button to save your changes Edit a dial plan: Step 1. Enable the dial plan Step 2. Select a dial plan Step 3. Click the "Edit" button, will appear as shown in Figure 2 configuration table Step 4. Change the value of the parameter Step 5. Press the "Ok" button to end the configuration Step 6. Press "Save" to save your changes Delete a dial plan: Step 1. Enable the dial plan Step 2. Select a dial plan Step 3. Click the "Delete" button to delete the dial plan

Web Configuration FIP16 User Manual 53 Dial Rule grammar Character Description 0 1 2 3 4 5 6 7 8 9 * # Legal characters x The lowercase letter ‘x’ matches a legal character [sequence] Match a sequence For example: [0-9]: matches one of the numbers 0 to 9 [23-5*]: Match character 2 or 3 or 4 or 5 or * x. Matchx，xx，xxx，xxxx，xxxxx..... For example: “01. ”can match ”0”, “01”, “011”, ”0111”, ……. . , ”01111…” <dialed: substituted> Replace For example： <8:1650>123456：input “85551212”, output“16505551212” x,y Enter "x" will have a dial tone, enter "y" after the dial tone stops For example： "9,1xxxxxxxxxx": telephone input "9" after the dial tone, enter "1" after the dial tone stop "9,8,010x": telephone input "9" after the dial tone, enter "0" after the dial tone stop T Set the delay time For example： "<9: 111> T2": the phone will broadcast a valid number "2"

Web Configuration FIP16 User Manual 54 Administration In this page, the user can configure the time / date, password, system log and so on. Management Time/Date Setting Example 1 If the user dials # 12 # 2, the call will call 010 # 12% 232. Example 2 If the user dials 58101, the phone will call 2413338101. The phone will press after 5 will play the sound, press 8 after dial tone stop. Example 3 If the user dials 422xxxx or 522xxxx, the phone will dial 22xxxx333. Example 4 If the user dials 2622 or 26222 or 262222 or 362222. The phone will dial 5622 or 56222 or 562222. The phone will have a dial tone after pressing 2 or 3, and the dial tone will stop after pressing 6. Example 5 If the user dials 777xxx ... x8, the phone rejects the number to dial out.

Web Configuration FIP16 User Manual 55 Password Reset Admin Mode Change Password: Step 1. Select the administrator from the drop-down list. Step 2. Enter the new password twice in the new password and confirm the password field. User mode change password: Step 1. Select the user from the drop-down list. Parameters name Description NTP Enable Whether to enable NTP Option 42 Whether to enable Option 42 Current Time Show current time Sync with host Set the time zone NTP Settings Set the NTP settings Primary NTP Server Preferred IP address or domain name of the NTP server Secondary NTP Server The IP address or domain name of the alternate NTP server NTP synchronization(1 - 1440min) NTP synchronization cycle, the cycle time can be 1 to 1440 minutes of any one, the default setting is 60 minutes Parameters name Description User Type Select an administrator or an ordinary user New User Name Enter a new username New Password Enter a new password Confirm Password Enter the new password again

Web Configuration FIP16 User Manual 56 Step 2. Enter the new password twice in the new password and confirm the password field. Web Access System Log Setting The phone supports local and remote system logs. local: Step 1. Disable the remote system log enable and select a log level, as shown in Figure 1. Step 2. Press the Save Settings button to save and press the Restart button to apply the settings. Step 3. The user can view the status / syslog page of the syslog. Parameters name Description Remote Web Login Whether to enable remote Web logon Web Port Set the port to log in through the Internet port and PC port. The default value is 80 Web SSL Port You can set the web SSL port,default is 443 Web Idle Timeout(0 - 60min) Set the network idle timeout in minutes. If the network idle timeout without any operation, the page automatically log off Allowed Remote IP(IP1;IP2;...) Allows remote connections to IP addresses Parameters name Description Syslog Enable Whether the system log is enabled Syslog Level Select the system day level, INFO and Debug, which Debug can get more information than INFO Remote Syslog Enable Whether to enable remote log service Remote Syslog Server Remote Syslog Server IP Address

Web Configuration FIP16 User Manual 57 Remotely: Step 1. Enable remote system log enable and enter the IP address in Remote Syslog Server, as shown in Figure 2. Step 2. Select a log level. Step 3. Press the Save Settings button to save and press the Restart button to apply the settings. Step 4. The user can view the syslog server's system log and also view the records of the Status / Syslog web pages. Factory Defaults Setting Click the Factory Default button to reset the phone to factory settings. Firmware Management Step 1. Select an upgrade file type for the upgrade software. Step 2. Press Browse to select the upgrade file. Step 3. Press to start the upgrade and the LCD will show the prompts that are being upgraded. Step 4. Log in to the phone page by checking the status of the firmware in the firmware version of the firmware upgrade to determine whether the upgrade is successful.

Web Configuration FIP16 User Manual 58 Provision 1) configuration allows the phone to automatically upgrade or automatically configure. 2) Phone support provides three ways: TFTP, HTTP and HTTPS. Before testing or using TFTP, the user should have a TFTP server and upgrade files and configuration files. Before testing or using HTTP, the user should have an HTTP server and upgrade files and configuration files. Before testing or using HTTPS, the user should have HTTPS servers and upgrade files and configuration files and CA certificate files (should be the same for the https server) and client certificate files and private key files. 3) The user can upload the CA certificate file and the client certificate file and the private key file management / certificate management page of the device. 4) For details, please refer to the file Provision user manual. Parameters name Description Provision Enable Whether provisioning is enabled Resync On Reset Whether DIV378 is restarted after restarting Resync Random Delay(sec) Set the maximum delay for requesting a synchronization file, which defaults to 40 Resync Periodic(sec) Set the timing resynchronization, the default is 3600 seconds Resync Error Retry Delay(sec) If the last resynchronization is a failure, after the "Resync Error Retry Delay" time, ATA will retry the resynchronization, defaulting to 3600

Web Configuration FIP16 User Manual 60 User Name TR069 The user name of the server connected to the phone Password TR069 The password for the server to connect to the phone

Common Troubleshooting FIP16 User Manual 61 This section provides a solution to the problems that may arise during the installation and operation of IP telephones. · The power is not reflected · No dial tone · Can not make a call · Can not receive phone calls · no sound in the call · can not log in · forget password Chapter 5 Common Troubleshooting

Common Troubleshooting FIP16 User Manual 62 The power is not reflected solution: Check that the the phone have enough . No dial tone solution: Check that the telephone wiring and telephone line order are properly connected. Can not make a call solution: Check if the server supports the current audio codec type, or contact your administrator, vendor, or ITSP for more information or assistance. Can not receive phone calls solution: Check if the server supports the current audio codec type, or contact your administrator, vendor, or ITSP for more information or assistance. No sound in the call solution: Check if the server supports the current audio codec type, or contact your administrator, vendor, or ITSP for more information or assistance.

Common Troubleshooting FIP16 User Manual 63 Can’t login Web page solution: Check that the Ethernet cable is properly connected. Check whether the URL is correct, URL format: http: // IP address. Check if your firewall / NAT settings are correct. If the IE version is checked by IE8, or use another browser such as Firefox or Mozilla, or contact your administrator, vendor or ITSP for more information or assistance. Forget password The default password for the site and menu is admin. If the user changes the password and then forget, you can not access the configuration site or menu item that requires the password. solution: use “#*06#” to factory reset.(Press 23646 to confirm) If you choose the factory default, you will return to the original factory settings for the phone and will delete all current settings, including system logs and call records.

Common Troubleshooting FIP16 User Manual 64 FCC Statement This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: 1) this device may not cause harmful interference, and 2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: --Reorient or relocate the receiving antenna. --Increase the separation between the equipment and receiver. --Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. --Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Radiation Exposure Statement This device complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

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