Fujitsu Client Computing EM7455D1 LTE Module User Manual

Fujitsu Limited LTE Module

User Manual

SystemOperating ManualFUJITSU LIFEBOOK T937
Contact address in North AmericaFUJITSU AMERICA INC.1250 East Arques Avenue, Sunnyvale,CA 94085-3470, U.S.A.Telephone: 800 831 3183 or 408 746 6000"http://solutions.us.fujitsu.com""http://solutions.us.fujitsu.com/contact"Have a question? Email us at: "AskFujitsu@us.fujitsu.com"Copyright©2017Fujitsu America, Inc. All rights reservedB5FK-6471-01ENZ0-01
FUJITSU LIFEBOOK T937Operating ManualDeclarations of conformity 7Fujitsu Contact Information 8Ports and controls 10Important notes 13First-time setup of your device 18Working with the notebook 22Security functions 62Connecting external devices 70Removing and installing componentsduring servicing 75Settings in BIOS Setup Utility 76Troubleshooting and tips 79Technical data 87Manufacturer’s notes 92Declarations of conformity 95FCC and IC Regulatory Information 96Appendix 100Index 118
Copyright and Trademark InformationFujitsu America, Incorporated has made every effort to ensure the accuracy and completenessof this document; however, as ongoing development efforts are continually improving thecapabilities of our products, we cannot guarantee the accuracy of the contents of thisdocument. We disclaim liability for errors, omissions, or future changes.Fujitsu, the Fujitsu logo and LIFEBOOK are registered trademarks of Fujitsu Limitedor its subsidiaries in the United States and other countries.Intel and Intel Core are trademarks or registered trademarks of Intel Corporation orits subsidiaries in the United States and other countries.Microsoft and Windows are either registered trademarks or trademarks of MicrosoftCorporation in the United States and/or other countries.Bluetooth is a trademark of Bluetooth SIG, Inc., USA.OmniPass is a trademark of Softex, Inc.Roxio is a trademark of Roxio, a division of Sonic Solutions.YouCam is a trademark of CyberLink Corp.Adobe, Acrobat, and Adobe Reader are either a registered trademarks or trademarks ofAdobe Systems Incorporated in the United States and/or other countries.The DVD player found in some models of the LIFEBOOK notebook incorporates copyrightprotection technology that is protected by method claims of certain U.S. patents and otherintellectual property rights owned by Macrovision Corporation and other rights users. Useof this copyright protection technology must be authorized by Macrovision Corporation, andis intended for home and other limited viewing uses only unless authorized by MacrovisionCorporation. Reverse engineering or disassembly is prohibited.All other trademarks specified here are the property of their respective owners.
ContentsContentsDeclarations of conformity ............................................................. 7Fujitsu Contact Information ............................................................ 8Notational conventions .................................................................. 9Portsandcontrols ..................................................................... 10Importantnotes ........................................................................ 13Safetyinstructions ...................................................................... 13Additional safety notes for devices with radio components . . . . . ............................. 14Energysaving .......................................................................... 14Energy saving under Windows ....................................................... 14Traveling with your notebook . . ........................................................... 15Beforeyoutravel ................................................................... 15Transporting the notebook ........................................................... 16Storing the notebook .................................................................... 16Cleaning the notebook .................................................................. 17Further informationoncleaningthenotebook .......................................... 17First-timesetup ofyourdevice ......................................................... 18Unpacking and checking the device . . . ................................................... 18Choose a location . ...................................................................... 19Connecting the AC adapter . . . ........................................................... 19Switching on the device for the firsttime .................................................. 20Installing Bonus Apps . . . . . ........................................................... 21Working with thenotebook ............................................................ 22Status indicators ........................................................................ 22Opening the notebook ................................................................... 24Switching the notebook on . . . . ........................................................... 25ProgrammingtheON/OFFswitch ..................................................... 25Different ways to use your notebook . . . ................................................... 26From notebooktoTabletPC .......................................................... 26Select displayorientation(portraitorlandscapeformat) ................................. 29From TabletPCtonotebook .......................................................... 29Switching off the notebook . . . . ........................................................... 30Closing the notebook . . .................................................................. 31Handwriting recognition .................................................................. 31LCD screen ............................................................................ 32Ambientlightsensor ................................................................. 32Using thedeviceasaTabletPC .......................................................... 32Using your fingers ................................................................... 32Using thestylus ..................................................................... 33Using thedeviceasanotebook .......................................................... 36ClickpadandClickpadbuttons ....................................................... 36Keyboard ............................................................................... 37Virtualnumberkeys ................................................................. 40Countryandkeyboardsettings ....................................................... 40Key combinations ................................................................... 41Tab letbuttons .......................................................................... 43Webcam ............................................................................... 44Rechargeablebattery ................................................................... 45Fujitsu 3
ContentsCharging,caringforandmaintainingthebattery ....................................... 45Removingandinstallingthebattery ................................................... 45Usingtheenergysavingfunctions ........................................................ 49Memorycards .......................................................................... 50Supportedformats .................................................................. 50Insertingthememorycard ........................................................... 50Removingthememorycard .......................................................... 51Speaker and microphone ................................................................ 51SIMcard ............................................................................... 52InsertingaSIMcard ................................................................. 52RemovingaSIMcard ............................................................... 53Optional wireless LAN / Bluetooth / 4G wireless components . .............................. 53Switching the wireless components on and off ......................................... 53ConfiguringWLANaccess ........................................................... 54FurtherinformationonWLANandBluetooth ........................................... 54Accessvia4G ...................................................................... 54Notes............................................................................. 55EthernetandLAN ....................................................................... 56Your port replicator (optional) ............................................................ 57Portsontheportreplicator ........................................................... 57Settinguptheportreplicator ......................................................... 58Connecting the notebook to the port replicator ......................................... 59Switching on the notebook via the port replicator . . . . . .................................. 60Switchingoffnotebookviaportreplicator .............................................. 60Disconnecting the notebook from the port replicator . . .................................. 61Securityfunctions ..................................................................... 62Briefoverviewofthesecurityfunctions .................................................... 63Configuring the fingerprint sensor ........................................................ 64UsingtheSecurityLock ................................................................. 64ConfiguringpasswordprotectioninBIOSSetupUtility ...................................... 65Protecting BIOS Setup Utility (supervisor password and user password) . . ............... 65Password protection for booting the operating system .................................. 66Passwordprotectionfortheharddisk ................................................. 67Smart Card reader . . . . . . ................................................................ 67InsertingtheSmartCard ............................................................. 67Usingthesecurityfunctionofthetabletbuttons ............................................ 68Assigningthesupervisorpassword ................................................... 68Assigningtheuserpassword ......................................................... 68Enteringpasswordsviathetabletbuttons ............................................. 68Trusted Platform Module - TPM (device dependent) . . . . . . .................................. 69EnablingTPM ....................................................................... 69DisablingTPM ...................................................................... 69Connectingexternaldevices ........................................................... 70HDMIport .............................................................................. 70Connecting an external monitor to the port replicator . . . . . .................................. 71Connecting USB devices ................................................................ 72USBportwithchargingfunction(AnytimeUSBcharge) ................................. 73HowtoremoveUSBdevicescorrectly ................................................ 73Headphones port ....................................................................... 74Removing and installing components during servicing . . . .............................. 754Fujitsu
ContentsSettings in BIOS Setup Utility . . . ....................................................... 76StartingtheBIOSSetupUtility ........................................................... 76BIOSSetup Utilityoperation ............................................................. 77ExitingBIOSSetupUtility ................................................................ 78Exit Saving Changes - save changes and exit BIOS Setup Utility . . ..................... 78Exit Discarding Changes - Reject changes and exit BIOS Setup Utility . . . . . .............. 78Load Setup Defaults – load default values . ............................................ 78Discard Changes - Discard Changes without exiting BIOS Setup Utility . . . . .............. 78Save Changes - save changes without exiting the BIOS Setup Utility . . . . . . .............. 78Savechangesandpoweroff ........................................................ 78Troubleshooting and tips .............................................................. 79Helpifproblemsoccur ................................................................... 79RecoveringyourFactoryImage .......................................................... 79The notebook’s date or time is incorrect ................................................... 80Battery indicator does not illuminate . . . ................................................... 80Whencertaincharactersareenteredonthekeyboard,onlynumeralsarewritten ............. 80The notebook’s LCD screen remains blank . . . . ............................................ 80The LCD screen of the notebook is difficulttoread ......................................... 81Theexternalmonitorremainsblank ...................................................... 81Theexternalmonitorisblankortheimageisunstable ..................................... 81The cursor does not correctly follow the stylus movements . . . . ............................. 82Stylusinputnotworking ................................................................. 82The notebook does not start after switching it on . . . ........................................ 82The notebook stops working . . ........................................................... 83The printer does not print . . . . . ........................................................... 83The wireless connection to a network does not work . . . .................................... 83Thebatterydischargestooquickly ........................................................ 84Smart Card reader is not recognized . . . ................................................... 84SmartCardPINforgotten ................................................................ 84SmartCardlost ......................................................................... 84User and/or supervisor SmartCard lost ................................................... 85Acousticwarning ........................................................................ 85Errormessagesonthescreen ........................................................... 85Technical data ......................................................................... 87Notebook . . ............................................................................. 87WLAN specifications .................................................................... 88Port replicator (optional) . . . . . . ........................................................... 90Rechargeablebattery ................................................................... 90AC adapter for use of the notebook and port replicator . .................................... 91Manufacturer’s notes .................................................................. 92Disposalandrecycling .................................................................. 92Recyclingyourbattery ............................................................... 92DOC(IndustryCANADA)Notices ........................................................ 92ULNotice ........................................................................... 93ENERGYSTARCompliance ............................................................. 94Declarations of conformity ............................................................. 95FCC and IC RegulatoryInformation .................................................... 96Regulatory Notes and Statements . ....................................................... 96WirelessLAN,HealthandAuthorizationforuse ........................................ 96Fujitsu 5
ContentsRegulatory Information/Disclaimers . . ................................................. 96Federal Communications Commission and Industry Canada statement: . . . ............... 97Déclaration d’Industrie Canada . . . . . . ................................................. 97FCCInterferenceStatement ......................................................... 97FCC Radio Frequency Exposure statement . . . ......................................... 98Déclaration de la FCC/d’Industrie Canada sur l’exposition aux radiofréquences ........... 98Exportrestrictions ................................................................... 98Restrictions concernant l’exportation . ................................................. 99Canadian Notice . ................................................................... 99Avis pour le Canada . ................................................................ 99Appendix .............................................................................. 100Before Using the Optional Wireless LAN . ................................................. 100WirelessLANDevicesCoveredbythisDocument ...................................... 100CharacteristicsoftheWLANDevice .................................................. 100Wireless LAN Modes Using this Device . . ............................................. 101Deactivating/DisconnectingtheWLANDevice ......................................... 103ConfiguringtheWirelessLAN ............................................................ 104Configuring the WLAN Using Windows . . . ............................................. 104Connection to the network . . . ........................................................ 104TroubleshootingtheWLAN ........................................................... 105UsingtheBluetoothDevice .............................................................. 107Image Backup and Recovery Procedures ................................................. 108Windows® 7 Procedures ................................................................ 108Creating a Backup of Bootable Disc and Recovery Image for Windows 7 . ............... 108Creating a backup of the System-SpecificSoftwareDrivers ............................. 109WINDOWS 7 RECOVER YOUR SYSTEM WHEN THE HARD DRIVE IS STILLACCESSIBLE ....................................................................... 109RECOVER YOUR SYSTEM WHEN THE HARD DRIVE IS NOT BOOTABLE FORWINDOWS7 ....................................................................... 111Recovering Your Recovery Image Using Recovery and Utility (for new hard drive ornon-bootableharddrive) ............................................................. 112InstallingtheSoftwareaftertheRecoveryImageisRestored ............................ 113Windows® 10 Procedures . . . ............................................................ 114Creatingarecoverydrive ............................................................ 114RecoveryoptionsinWindows10 ..................................................... 114Downloading driver updates . ............................................................ 117Index .................................................................................. 1186Fujitsu
Declarations of conformityDeclarations of conformityDECLARATION OF CONFORMITYaccording to FCC Part 15Responsible Party Name:Address:Telephone:Declares that product: Fujitsu America, Inc.1250 E. Arques AvenueSunnyvale, CA 94085(408) 746-6000Base Model Configuration: LIFEBOOK T937 NotebookComplies with Part 15 of the FCC Rules.This device complies with Part 15 of the FCC rules. Operations are subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation.Fujitsu 7
Fujitsu Contact InformationFujitsu Contact InformationService and SupportYou can contact Fujitsu Service and Support in the following ways:• Toll free phone: 1-800-8Fujitsu (1-800-838-5487)• Website: "http://solutions.us.fujitsu.com/www/content/support/contact/index.php"Before you place the call, have the following information ready so that the customersupport representative can provide you with the fastest possible solution:• Product name• Product configuration number• Product serial number• Purchase date• Conditions under which the problem occurred• Any error messages that have occurred• Type of device connected, if anyFujitsu Shopping OnlinePlease go to "http://www.shopfujitsu.com/store/ ".Maintaining Latest ConfigurationTo ensure that you always have the most current driver updates related to your system, you should occasionally access the Fujitsu Software Download Manager (FSDM) utility. The FSDM utility is available from the Fujitsu Support site. FSDM will allow you to view a list of the most current drivers, utilities and applications to determine whether you have the latest versions. If you have a Windows 7 or Windows 10 operating system, you will need to go to the Support Site to download the FSDM Utility: "http://support.fujitsupc.com/CS/Portal/support.do?srch=DOWNLOADS".Limited WarrantyYour LIFEBOOK notebook is backed by a Fujitsu International Limited Warranty. Check the Limited Warranty Terms and Conditions Booklet that came with your notebook. 8Fujitsu
Fujitsu Contact InformationNotational conventionsPay particular attention to text marked with this symbol. Failure to observethis warning will endanger your life, will damage the device or lead to lossof data. The warranty will be invalidated if the device becomes defectivethrough failure to observe these warnings.Indicates important information which is required to use the device properly.►indicates an activity that must be performedindicates a resultThis style indicates data entered using the keyboard in a program dialogue or atthe command line, e.g. your password (Name123)oracommandusedtostart a program (start.exe)This style indicates information that is displayed on the screen by a program, e.g.:Installation is complete.This style indicates• terms and texts used in a software interface, e.g.: Click on Save.• names of programs or files, e.g. Windows or setup.exe."This style" indicates• Cross-references to another section, e.g. "Safety information"• cross-references to an external source, e.g. a web address: For moreinformation, go to "http://solutions.us.fujitsu.com/"• names of CDs, DVDs and titles or designations of other materials, e.g.:"CD/DVD Drivers & Utilities" or "Safety/Regulations" manualKey indicates a key on the keyboard, e.g: F10This style indicates terms and text that are emphasized or highlighted, e.g.: Do notswitch off the deviceFujitsu 9
Ports and controlsPorts and controlsThis chapter presents the individual hardware components of your device. It gives anoverview of the indicators and connections of the device. Please familiarize yourselfwith these items before you start to work with the device.Notebook open1 = Microphone2 = Webcam3 = Webcam LED4 = Windows button5 = Ambient light sensor6 = Clickpad7 = Clickpad buttons8 = Fingerprint sensor10 Fujitsu112 384567
Ports and controlsLeft-hand side1 2 3 4 564 = USB port 3.0 with charging function(Anytime USB charge) 5 = Headphone jack6 = SmartCard reader1 = DC jack (DC IN)2 = Lock slot3 = Exhaust gridRight-hand side1 2 3 4 561 = SD card slot 2= USB3.0 port3 = USB-C port4 = HDMI port5 = SIM card slot6 = VGA port Fujitsu 11
Ports and controlsBottom4331121 = Speaker2 = Battery compartment with SIM cardslot under the battery3 = Battery Lock slider switch4 = Port for port replicator12 Fujitsu
Important notesImportant notesImportantnotesNotesThis chapter contains essential safety information which must be followedwhen working with your notebook. Other notes also provide useful informationwhich will help you with your notebook.Safety instructionsSafetyinformationInform ation,Please observe the following safety information.Please pay special attention to the sections in the manual markedwith the symbol on the left.When connecting and disconnecting cables, observe the relevantnotes in this operating manual.Read the information on the ambient conditions in the "Technical data", Page 87chapter and the "First-time setup of your device", Page 18 chapter before preparingyour notebook for use and switching it on for the first time.When cleaning the device, please observe the relevant notes in thesection "Cleaning the notebook", Page 17.Pay attention to the additional safety notes for devices with radio componentsprovided in the "Safety/Regulations" manual.Please refer to the notes in the chapter "Removing and installingcomponents during servicing", Page 75.When handling this device, you will come into contact with lead, a chemical which inCalifornia is held to be a possible cause of birth defects and other damage to fertility.Wash your hands after using the device.This notebook complies with the relevant safety regulations for data processing equipment.If you have any questions about setting up your notebook in the intended environment,please contact your sales outlet or our Hotline/Service Desk.Fujitsu 13
Important notesAdditional safety notes for devices withradio componentsRadiocomponent sWirelessLANBluetooth,SafetynotesIf a radio component (Wireless LAN, Bluetooth, UMTS, 4G) is incorporated in your notebook,you must be sure to observe the following safety notes when using your notebook:• Switch off the radio components when you are in an aircraft or driving in a car.• Switch off the radio components when you are in a hospital, an operating room or near a medicalelectronics system. The transmitted radio waves can impair the operation of medical devices.• Switch off the radio components, when you let the device get near flammable gasesor into hazardous environments (e.g. gas station, paintshops), as the transmittedradio waves can cause an explosion or a fire.For further information on how to switch the radio components on and off, referto chapter "Switching the wireless components on and off", Page 53.Energy savingNotesEnergyPowersavingSwitch the notebook off when it is not in use. Switch off any connected external devices whenthey are not in use. If you use the energy saving functions, the notebook uses less power. Youwill then be able to work for longer before having to recharge the battery.The energy efficiency is increased and environmental pollution is reduced.You save money and help protect the environment.Energy saving under Windows►Make use of the available energy saving functions as described in chapter"Using the energy saving functions", Page 49.14 Fujitsu
Important notesTraveling with your notebookMobileoperationNotesTrans portNotebookPlease observe the points listed below when traveling with your notebook.Before you travel►Back up important data stored on your hard disk.NotebookTraveling,notebook►Switch off the radio component for data security reasons. With data traffic via a wirelessconnection, it is also possible for unauthorized third parties to receive data.Information on activating data encryption is provided in the documentationfor your radio component.►If you wish to use your notebook during a flight, check with the flight attendants if its use is safe.When traveling in other countries►If you are traveling abroad, check that the AC adapter can be operated with the local ACvoltage. If this is not the case, obtain the appropriate AC adapter for your notebook.Do not use any other converter!►Check whether the local AC voltage and the AC cable are compatible. If this is notthe case, buy an AC cable that suits the local conditions.►Enquire with the corresponding government office of the country you will be traveling to,whether you may use your notebook with its integrated radio component there.►Take the necessary travel adapters with you when traveling abroad. Check the followingtable to see which travel adapters you will need, or ask your travel organizer.Power connection Travel destinationUnited States, Canada, Mexico, parts of LatinAmerica, Japan, Korea, Philippines, TaiwanRussia and the Commonwealth of IndependentStates (CIS), much of Europe, parts of LatinAmerica, the Middle East, parts of Africa, HongKong, India, much of south-east AsiaUnited Kingdom, Ireland, Malaya, Singapore,parts of AfricaChina, Australia, New ZealandFujitsu 15
Important notesTransporting the notebookProtect the notebook against severe shocks and extreme temperatures(e.g. direct sunlight in a car).• Do not transport the notebook while it is switched on.• Carry your notebook with you while traveling. Do not check it in as baggage.• Never put your notebook through a metal detector. Have it hand-inspected bysecurity personnel. You can, however, put your notebook through a correctly setX-ray machine. To avoid problems, place the notebook as close as possibleto the entrance of the machine and remove it as soon as possible or have ithand-inspected by security personnel. Security officials may require you to switchyour notebook on. So make sure you have a charged battery on hand for this.►Switch the notebook off.►Unplug the AC plug of the AC adapter and all external devices from the power outlets.►Disconnect the AC adapter cable and the data cables for all external devices.►To protect against damaging jolts and bumps, use a notebook carryingcase to transport your notebook.Storing the notebook• If storing your notebook for a month or longer, turn it off, fully charge the battery, thenremove and store all the Lithium Polymer batteries in a suitable location.• Store your notebook in a cool dry location. Temperatures should remainbetween 13 ºF / -25 ºC and 140 ºF / 60 ºC.• Store your notebook and batteries separately. If you store your notebook with abattery installed, the battery will discharge, and battery life will be reduced. Inaddition, a faulty battery might damage your notebook.• Always power off the notebook before transporting and/or packaging it.After shutting down the notebook, wait until the status LED panel indicatesthe power-off condition (i.e., no lights are illuminated).• It is possible that the notebook may not automatically go to power-off or sleep modewhen you close the lid. This situation may occur due to pre-operating system bootpassword security settings or some other application running on the notebook.• Attempting to transport the notebook while power is on may damagethe notebook due to shock or overheating.16 Fujitsu
Important notesCleaning the notebook• Use of incorrect cleaners can result in optical impairment of the LCD and / ordamage to the notebook. Always refer to the cleaner manufacturer’s guidelines andmaterial safety data sheets for proper handling and use of the products.• Never use ammonia, acidic, or alkaline cleaners or organic chemicalssuch as paint thinner, acetone or kerosene. It may damage surfacefinishes and the coating of the LCD screen.• Never use compressed air for cleaning the notebook.• If your notebook has a Smart Card slot, be very careful to avoid any liquidentering the slot as this can damage the notebook.Further information on cleaning the notebookThe notebook does not float.If the notebook is exposed to water or other liquids with its connections open, liquidcan penetrate the notebook and cause a malfunction. Do not continue to use thenotebook. Switch it off and contact our hotline / our service desk (see enclosed list ofservice desks or visit our website at: "http://www.fujitsu.com/us/support/").Fujitsu 17
First-time setup of your deviceFirst-time setup of your deviceFirst- timese tupGettingstartedPlease read the chapter "Important notes", Page 13.If your device is equipped with a Windows operating system, the necessaryhardware drivers and supplied software are already pre-installed.Beforeswitchingitonforthefirst time, connect the device to the AC voltage usingthe AC adapter, see "Connecting the AC adapter", Page 19. The AC adapter mustremain connected during the whole of the installation process.A system test is performed when your device is first switched on. Various messagescan appear. The display may remain dark for a short time or may flicker.Please follow the instructions on the screen.NEVER switch off your device during the first-time setup process.When the device is delivered, the battery is located in the battery compartment. The batterymust be charged if you want to operate your device using the battery.When used on the move, the built-in battery provides the device with the necessary power. Youcan increase the operating time by using the available energy saving functions.For instructions on how to connect external devices (e.g. mouse, printer) to yourdevice, please refer to the operating manual for your device.Unpacking and checking the deviceIf you find that damage has occurred during transport, please notifyyour local sales outlet immediately!►Unpack all the individual parts.PackagingTransport►Check your device for any visible damage which may have occurred during transportation.You may need to reuse the packaging in the future, for example ifyou need to ship your device.18 Fujitsu
First-time setup of your deviceChoosealocationChoosealoc ationSetupACadapterChoose a suitable location for the device before setting it up. In doingso, please follow these instructions:• Never place the device or the AC adapter on a heat-sensitive surface.The surface could be damaged as a result.• Never place the device on a soft surface (e.g. carpeting, upholstered furniture,bed). This can block the air vents and cause overheating and damage.• The underside of the device heats up during normal operation. Prolonged contactwith the skin can become unpleasant or even result in burns.• Place the device on a stable, flat, non-slippery surface. Please note that therubber feet of the device may mark certain types of delicate surfaces.• Keep other objects at least 100 mm / 3.97 inches away from the deviceand its AC adapter to ensure adequate ventilation.• Never cover the ventilation openings of the device.• Do not expose the device to extreme environmental conditions.Protect the device against dust, humidity and heat.Connecting the AC adapterMakingreadytouseACadapterObserve the safety notes in the enclosed "Safety/Regulations" manual.The supplied AC cable conforms to the requirements of the country in whichyou purchased your device. Make sure that the AC cable is approved foruse in the country in which you intend to use it.312►Connect the AC cable (1) to the AC adapter.►Plug the AC cable (2) into a power outlet.►Connect the AC adapter cable (3) to theDC jack (DC IN) of the device.Fujitsu 19
First-time setup of your deviceSwitching on the device for the first timeSwitchingonforthefirstt imeTo make it easier to use your device for the first time, the operating systemis pre-installed on the hard disk.►Slide the ON/OFF switch (1) to the right to switch on the notebook.The ON/OFF switch returns automatically to its original position.►During the installation process, follow the on-screen instructions.You can find information and help on the Windows operating system functionson the Internet at "http://windows.microsoft.com".20 Fujitsu1
First-time setup of your deviceInstalling Bonus AppsBonusAppsAfter you have started your system the first time, you will see a Bonus Apps icon on your desktop.►Click on the icon to see which additional applications are available for you to install.Applications that are already installed appear in grey, those that areavailable for installation appear in blue.►Select the applications you wish to install by selecting the checkbox adjacent to your selection.or►Click Select All if you would like to install all available applications.►To confirm your selection, click Install.Note that in some cases (depending upon which application was selected forinstallation) after installation completes, the system will prompt you to reboot.There are also cases in which if multiple applications are selected to installbut one of them needs a reboot, the system will reboot and continueinstalling the rest of the selected applications.Fujitsu 21
Working with the notebookWorking with the notebookOperation,notebo okNotebookThis chapter describes the basics for operating your notebook. Please refer to"Connecting external devices", Page 70 for instructions on how to connect externaldevices such as a mouse and a printer to the notebook.Please refer to the notes in the chapter "Important notes", Page 13.Status indicatorsStatusindicatorsSymbolsThe status indicators provide information about the status of the power supply,the drives and the keyboard functions, etc.22 Fujitsu2
Working with the notebookStatus indicator DescriptionNum Lock indicatorThe indicator is illuminated: The Num key has been pressed. The virtualnumber keys have been activated. You can output the characters indicatedon the upper right of the keys.Caps Lock indicatorThe indicator is illuminated: The Caps Lock key has been pressed. Allcharacters are displayed in upper case. In the case of overlay keys, thecharacter printed on the upper left of the key will appear when that key ispressed.Scroll Lock indicatorThe indicator is illuminated: The key combination FN +Rol has beenpressed. The effect that this key has varies between applications.Power-on indicator• The indicator is illuminated: The notebook is switched on.• The indicator flashes: The notebook is in sleep mode (Save-to-RAM).• The indicator is not lit up: The notebook is switched off or the notebook isin Save-to-Disk mode.Battery charging indicator/AC connectionThe charging state of the battery is shown by the rechargeable batteryindicator.With AC adapter connected:• The indicator lights up white: The battery is fully charged.• The indicator light is orange: The battery is being charged.•Theindicatorisflashing orange: The AC adapter is connected butthe battery cannot be charged as the battery is too hot or too cold forcharging. The charging process is continued as soon as the battery hasreached a permissible temperature again.• Indicator is off: The system is operating under battery power and the ACadapter is not connected.Battery indicatorThe battery indicator shows the battery charge of the two installed batteries.• The indicator lights up white: The battery is between 51% and 100%charged.• The indicator light is orange: The battery is between 13% and 50%charged.• The indicator lights up red: The battery is between 0% and 12% charged.• The indicator is flashing orange: The battery state of charge is beingchecked (for four seconds after battery installation).• The indicator is flashing red: The battery is faulty.• The indicator is not lit up: There is no battery installed.Drive indicatorThe indicator is illuminated: The hard disk drive is being accessed.Radio components indicator• The indicator is illuminated: The radio components are switched on.• Indicator is off: The radio components are switched off.Fujitsu 232
Working with the notebookOpening the notebook►Fold the LCD screen upwards.24 Fujitsu
Working with the notebookSwitching the notebook onNotebook:sw itchingonPower-onindicator1►Slide the ON/OFF switch (1) to the right to switch on the notebook.The ON/OFF switch returns automatically to its original position.The ON/OFF switch (1) is lit as long as the system is switched on.Programming the ON/OFF switchYou can program the ON/OFF switch:Operating system MenuWindows 7 Start - (Settings) - Control Panel - System andSecurity - Power OptionsWindows 10 Control Panel - Hardware and Sound - EnergyOptionsIf you have assigned a password, you must enter this when requested todo so in order to start the operating system. Detailed information can befound in the chapter "Security functions", Page 62.Fujitsu 25
Working with the notebookDifferent ways to use your notebookDuring your daily work, you can use your notebook as a Tablet PC or as a notebook, just as you wish.Please note that the monitor cannot be turned completely on its own axis! Stopturning the monitor as soon as you feel resistance. No guarantee services canbe offered for damage caused due to incorrect turning.From notebook to Tablet PC►Raise the LCD screen into a vertical position.26 Fujitsu
Working with the notebook►Hold the screen as low as possible on both sides. Turn the screen to the leftor right in the direction of the arrow. At first you will feel some slight resistance,then the screen will turn easily and without friction.►Turn the screen further until it has turned 180° and the hinge latches in.Fujitsu 27
Working with the notebook►Now fold the screen down until the back of the screen is almost flat on top of the keyboard.The screen is now secured in the tablet position.28 Fujitsu
Working with the notebookSelect display orientation (portrait or landscape format)Landscapeform atPortraitformatDisplayorientationYou can choose to use either portrait or landscape format for the display.If you have a device with installed wireless WAN module, do not operate WWAN withthe antenna folded out when holding the device horizontally with the webcam pointingdownwards (in the tablet position in landscape format (rotated) (secondary landscape)).Operating the device in that position can result in damage to the antenna.Windows 7You can change these settings in the Fujitsu menu or under Start -(Settings -)Control Panel -Hardware and Sound -Display -Settings.Windows 10You can change these settings under Control Panel - Hardware and Sound- Windows Mobility Center / Rotate screen.In the Fujitsu Tablet Controls settings, profiles are saved for operationwith different screen orientations. These profiles have preset standardconfigurations that can be modified as desired.These settings do not just affect the monitor settings on the Tablet PC,but also on external monitors that are connected.From Tablet PC to notebook►Raise the LCD screen into a vertical position.Fujitsu 29
Working with the notebookPlease note that the monitor cannot be turned completely on its own axis! Stopturning the monitor as soon as you feel resistance. No guarantee services canbe offered for damage caused due to incorrect turning.►Hold the screen on both sides as far down as possible and then turn thescreen. It will turn easily and without resistance.►Turn or move the screen further until it has turned 180° and the hinge latches in.Switching off the notebookNotebook►Close all applications and then shut down your operating system (pleaserefer to the "Operating system manual").►Slide the power ON/OFF button towards the right.The power ON/OFF button returns automatically to its original position.30 Fujitsu
Working with the notebookClosing the notebook►Fold the LCD screen onto the bottom part of the notebook so that it locks into place.Handwriting recognitionFor detailed information on handwriting recognition, see the documentation for your operating system.At present, handwriting recognition under Windows 7 or Window 10 supports the following languages:English, German, French, Italian, Japanese, Korean, Chinese (traditional and simplified), Dutch,Portuguese, Spanish, Brazilian, Norwegian (Bokmål and Nynorsk), Swedish, Finnish, Danish,Polish, Rumanian, Serbian (Cyrillic and Latin script), Catalan, Russian, Czech and Croatian.Under Windows 10 you can set the required language under Control Panel –Time, Language and Region – Language.Fujitsu 31
Working with the notebookLCD screenLCDscreenNotesBackground lightingLCD screens are operated with background lighting. The luminosity of the backgroundlighting can decrease during the period of use of the notebook. However, you canset the brightness of your monitor individually.Synchronizing the display on the LCD screen and an external monitorFor more information, please refer to Chapter "Key combinations", Page 41under "Switching between display outputs".Ambient light sensorIf your notebook was shipped with a Windows operating system, the screen brightness isregulated by the ambient light sensor and is dependent on the particular light conditions.This results in optimum readability and longer battery life at the same time.Using the device as a Tablet PCYou can execute commands as follows:• using the stylus (supplied with your device).• using your fingerUsing your fingersYou can execute certain commands by using your finger tip on the touchscreen of your device.Alternatively, everything which you can select or activate using your fingertip can also be selected or activated using the stylus.Calibrating the Dual Digitizer for finger-based operation of the devicePlease see chapter "Calibrating the stylus", Page 34 for instructions on howto calibrate your device to use Dual Digitizer Technology.Please note: There are separate calibration programs available for calibratingthe stylus and for calibrating finger-based operation. Do not use the calibrationtool for the stylus to calibrate finger-based operation.32 Fujitsu
Working with the notebookUsing the stylusPen1231 = stylus tip2 = stylus button (right mouse button)3 = eyelet for stylus tetherYou can use the stylus on your Tablet PC as an electronic writing tool, to select menu items and tonavigate through the programs. Programs that support handwriting recognition also allow you towrite directly on the screen with the stylus. You can also use the stylus as a drawing tool.The Tablet PC is supplied with a stylus tether which you can attach to theeyelets on the stylus and on the Tablet PC.Use only the stylus that was provided with your Tablet PC. Do not use any other pointedobject as a substitute, that was not specially designed for your Tablet PC. Replacethe stylus tip if it is worn. The warranty does not cover a scratched screen.While writing, take care that you do not scratch the surface of thedisplay (e.g. with a wristwatch or bracelet).To prevent the stylus from getting stuck in its slot, always make surethat you insert the stylus correctly into its slot (flat part of the styluspoints towards the bottom of the Tablet PC).The stylus of the Tablet PC is an electronic instrument that can be damagedif used improperly. Handle the stylus with care.Our recommendations for proper handling of the stylus are as follows:• Do not gesture with the stylus.• Do not use the stylus as a pointer.•Donotusethe stylus on surfaces other than the screen of the Tablet PC.• Do not try to turn the grip of the stylus. The grip is used to put thestylus into its slot or to take it out of its slot.• Never store the stylus with its weight on the tip (e.g. with the tip pointing down in apen container). If the stylus is stored with the tip pointing down, this may have anadverse effect on the stylus mechanism (particularly under high temperatures). Inthis case the stylus tip may react as though it is constantly being pressed down. Toavoid damage, the stylus should be stored in the slot when not in use.The stylus can be influenced by electromagnetic fields (cursor quivers orjumps). There may be a few areas on the screen where the cursor quiversslightly in spite of pressing the stylus down firmly.Fujitsu 33
Working with the notebookThe screen responds to entries made with the tip of the finger or the stylus when thetip of the finger or the stylus directly touches the screen.You can use the stylus to perform almost all functions for which you would otherwise use a mouse.Delete functions are not supported by the stylus.Action Mouse StylusSelecting menuitemsClick with the left mouse button. Tap on the menu entry with the tip ofthe stylus.Starting programs Double-click with the left mousebutton.Tap on the program symbol twice inrapid succession using the stylus tip.Moving an objector windowDrag with the left mouse buttonpressed.Place the stylus tip directly on theobject or window. Keep the stylus tipheld against the screen. Drag thedesired object or window.Opening a contextmenuClick with the right mouse button. Tap on the desired element with thestylus and keep the stylus pressedagainst the screen.Moving the cursor Move the mouse Place the tip of the stylus directly onthe screen.Adjusting the stylusOperating system MenuWindows 7 Under HardwareandSound-PenandInputDevices,youcanmakevarioussettings for the stylus in the control panel (assignment and function ofthe stylus button).Windows 10 Under System Control - Hardware and Sound - Pen and Touch you can makevarious settings for the stylus (assignment and function of the stylusbutton).Calibrating the stylusBefore first use with the stylus, you must calibrate your Tablet PC via the operatingsystem, so that it recognizes the stylus as accurately as possible.You should also always repeat the calibration if the coordination between thestylus and the cursor movement deteriorates.Operating system MenuWindows 7 / Windows10To calibrate, run the Hardware and Sound / Tablet PC Settings function in theControl Panel. You need to calibrate both portrait and landscape formats.34 Fujitsu
Working with the notebookSecuringastylustetherYou can secure the stylus with a stylus tether to prevent accidentally dropping it or losing it.►Secure the end of the stylus tether with the smaller loop to your stylus.►Secure the end of the stylus tether with the larger loop to your notebook.Fujitsu 35
Working with the notebookUsing the device as a notebookClickpad and Clickpad buttonsKeep the Clickpad clean. Protect it from dirt, liquids, and grease.ClickpadClickpadDo not use the Clickpad if your fingers are dirty.Do not rest heavy objects (e.g. books) on the Clickpad or the Clickpad buttons.121 = Clickpad2 = Clickpad buttonsThe Clickpad enables you to move the mouse pointer on the screen.The Clickpad buttons allow the selection and execution of commands. Theycorrespond to the buttons on a conventional mouse.You can also deactivate the Clickpad via a keyboard shortcut, so that you cannot movethe pointer on the screen unintentionally (see chapter "Key combinations", Page 41).Moving the pointer►Move your finger on the Clickpad.ClickpadThe pointer will move.Selecting anitem►Move the pointer to the item you wish to select.Clickpad►Tap the Clickpad once or press the left button once.The item is selected.Executing commands►Move the pointer to the field you wish to select.Clickpad►Tap the Clickpad twice or press the left button twice.The command is executed.36 Fujitsu
Working with the notebookDragging items►Select the desired item.Clickpad►Press and hold the left button and drag the item to the desired positionwith the finger on the Clickpad.The item will be moved.Switching the Clickpad on and offYou can switch the Clickpad on and off using a key combination,see "Key combinations", Page 41.KeyboardKeyboardNumerickeypadNumberkeypadkeysThe keyboard of your notebook is subject to continuous wear through normaluse. The key markings are especially prone to wear. The key markings areliable to wear away over the life of the notebook.The keyboard has been designed to provide all the functions of an enhanced keyboard.Some enhanced keyboard functions are mapped with key combinations.The following description of the keys applies to the Windows operating system. Additional functionssupported by the keys are described in the relevant manuals supplied with your application programs.The following illustration shows how to access the different characters on keys with overlaidfunctions. The example applies when the Caps Lock key has not been activated.The illustration may differ from your device.0=}++Num Lock= 0}= 0}= 0}+Fn=0}Fujitsu 37
Working with the notebookKey DescriptionBackspace keyThe Backspace key deletes the character to the left of the cursor.BackspacekeyBackspaceTab keyThe Tab key moves the cursor to the next tab stop.TabkeyEnter key (return)The Enter key terminates a command line. The command you have enteredis executed when you press this key.EnterkeyReturnEnterLine feedAltAlt keyWhen pressing the Alt key, special functions are activated when it ispressed in combination with other keys.CtrlCtrl keyWhen pressing the Ctrl key, special functions are activated when it ispressed in combination with other keys.NumLockNum Lock keyWhen pressing the Num Lock key, the virtual numeric keypad is activated.Those characters are issued, which are located at the top right corner ofthe respective keys.PauseBreakPause | Break keyWhen pressing the Pause | Break key, the screen display in BIOS is pauseduntil another key is pressed (e.g. at system startup).Prt ScrSys RqPrt Scrn | Sys Rq keyWhen pressing the Prt Scrn | Sys Rq key, a screenshot of the currentscreen image is created and stored in the clipboard.ScrollLockScroll Lock keyWhen pressing the Scroll Lock key, special functions are activated, whichdiffer from application to application.InsertInsert keyWhen pressing the Scroll Insert key, you change between two input modes:1. Typeover mode: when typing, you overwrite the character at the currentcursor position.2. Insert mode: while typing, another character at the current cursorposition is inserted, all characters right of the cursor will be shifted byone position.38 Fujitsu
Working with the notebookKey DescriptionDeleteDelete keyWhen pressing the Scroll Delete key, the character before the / right ofthe cursor will be deleted.Caps LockCaps Lock keyThe Caps Lock key activates the Caps Lock mode, and the correspondingicon is displayed in the Windows information area. In Caps Lock mode, allof the characters you type appear in upper case. In the case of overlaykeys, the character printed on the upper left of the key will appear whenthat key is pressed. To cancel the Caps Lock function, simply press theCaps Lock key again.CapsLockkeyCapsLockShiftShift keyThe Shift key causes uppercase characters to appear. In the case of overlaykeys, the character printed on the upper left of the key will appear whenthatkeyispressed.ShiftkeyShiftFn keyThe Fn key enables the special functions indicated on overlay keys (see"Key combinations", Page 41).FnkeyCursor keysThe cursor keys move the cursor in the direction of the arrow, i.e. up, down,left, or right.CursorkeysCursorcontrolWindows keyThe Windows key switches between the start screen and the last usedapplication.WindowskeyMenu keyThe Menu key opens the menu for the active application.Fujitsu 39
Working with the notebookVirtual number keysNumerickeypadVirtualnumbe rkeysNum LockVirtual number keys are provided so that the keys of a number keypad can be used for certainapplications. The virtual number keys are recognizable on the keyboard by the numbers andsymbols printed in the upper right corner of each key. If you have switched on the virtual numberkeys, you can output the characters shown on the upper right of the keys.The key assignment shown below may be different from thekeyboard layout of your device.&*:;<>?/789456123+/1 = Character valid when the Numkey is not active2 = Character valid when the NumkeyisactiveFurther information about the status indicators can be found in chapter "Status indicators", Page 22.Country and keyboard settings►Make the country and keyboard settings as described in the documentation for your operatingsystem.40 Fujitsu
Working with the notebookKey combinationsKeycombinationsThe following description of key combinations applies to Windows operating systems. Some of thefollowing key combinations may not function in other operating systems or with certain device drivers.Other key combinations are described in the relevant manuals suppliedwith your application programs.Key combinations are entered as follows:►Press the first key in the combination and keep it pressed.►While holding the first key down, press the other key or keys in the combination.Combination DescriptionActivate/deactivate keyboard backlightOn backlit keyboards, this key combination activates or deactivatesthe backlight.Fn+F2ActivateDeactivateSequence:• Background lighting off• Low brightness• High brightness• Background lighting offSwitching the speakers on and offThis key combination switches your notebook’s speakers off andon.Fn+F3SwitchonSwitchoffActivate/deactivate the clickpad and clickpad buttonsThis key combination switches the Clickpad and the Clickpadbuttons on or off.Fn+F4ClickpadClickpadbuttonsClickpadWireless componentsThis key combination switches the wireless components off or on.Fn+F5WirelesscomponentsDecreasing the screen brightnessThis key combination decreases the brightness of the screen.Fn+F6LCDscreenScreenbr ightnessIncreasing the screen brightnessThis key combination increases the brightness of the screen.Fn+F7ScreenbrightnessDecrease the volumeThis key combination reduces the volume of the internal speakers.Fn+F8VolumeFujitsu 41
Working with the notebookCombination DescriptionIncrease volumeThis key combination increases the volume of the internalspeakers.Fn+F9VolumeSwitching between screen outputsUse this key combination to select which screen(s) is/are used fordisplay if an external monitor is connected.The screen output is possible in the following sequence:• only on the notebook’s LCD screen• on the LCD screen of the notebook and the external monitorat the same time• only on the external monitorThis setting is useful if you would like a high resolution and ahigh refresh rate on an external monitor.Fn+F10Switchingbetweenscreen outputsSwitch between open applicationsUse this key combination to switch between several openapplications.Alt+TabAltCtrl Del++Windows security/Task-ManagerThis key combination opens the Windows Security/Task Managerwindow.Ctrl+Alt+DelShiftBack tabThis key combination moves the cursor back to the previous tabstop.Shift+TabBacktabKey combinations using the Windows keys are detailed in the manualfor your operating system.42 Fujitsu
Working with the notebookTablet buttonsYour notebook is equipped with a Windows button and two volume buttons.+_Button FunctionWindows buttonThis button has the same function as the Windows key of a keyboard.If the button is pressed in combination with the ON/OFF button, the function is thesame as for the Ctrl +Alt +Del .+Volume Up buttonThis button increases the volume of the internal speakers._Volume Down buttonThis button decreases the volume of the internal speakers.Fujitsu 43
Working with the notebookWebcamWebcamDepending on the software used, you can use your webcam to take pictures,record video clips or take part in web chats.The webcam has its own status indicator. The indicator lights up when the webcam is active.• The picture quality depends on the lighting conditions and the software being used.• You can only operate the webcam with a particular application (e.g. an Internet telephonyprogram or a video conferencing program which supports a webcam).• When using the webcam, the notebook base must not wobble.• The webcam automatically adjusts itself to the current light level. For this reasonthe LCD display may flicker while the light level is adjusted.Further information on use of the webcam and additional settings for your webcamcan be found in the help function of the program using the webcam.44 Fujitsu
Working with the notebookRechargeable batteryBatteryBatteryServicelife,batteryRechargeablebatteryBatteryDuring mobile use, the notebook runs on its built-in battery. You can increase theservice life of the battery by caring for the battery properly. The average batteryservice life is around 800 charge/discharge cycles.You can extend the battery service life by taking advantage of the available energy saving functions.Charging, caring for and maintaining the batteryBatteryBatteryThe notebook battery can only be charged if the ambient temperature is between5°C / 41°F and a maximum of 35°C / 95°F.You can charge the battery by connecting the notebook to the AC adapter(see "Connecting the AC adapter", Page 19).If the battery is running low you will hear a warning alarm. If you do not connect the AC adapterwithin five minutes of the warning alarm described above, your notebook will automatically switch off.Monitoring the battery state of chargeBatterybattery chargemeterWindows also has a "Battery charge meter" in the taskbar for monitoring thebattery capacity. When you place the mouse pointer on the battery symbol, thesystem displays the state of charge of the battery.Battery storageBatteryBatterySelf-discharge,batteryChargec apacity,batteryThe battery should be stored in a dry environment at a temperature between 0°C / 32°F and30°C / 86°F. The lower the storage temperature, the lower the rate of self-discharge.If you will be storing batteries for a longer period (more than two months),the battery charge level should be approx. 30%. To prevent exhaustivedischarge which would permanently damage the battery, check the levelof charge of the battery at regular intervals.To be able to make use of the optimum capacity of the battery, you should allowthe battery to fully discharge and then recharge it.If you will not use batteries for long periods, remove them from thenotebook. Never store batteries in the device.Removing and installing the batteryOnly use batteries approved by Fujitsu for your notebook.Never use force when fitting or removing a battery.Make sure that no foreign bodies get into the battery connections.Never store a battery for long periods in the discharged state. Thiscan make it impossible to recharge.Fujitsu 45
Working with the notebookRemoving a batteryPlease observe the safety information in chapter "Important notes", Page 13.Remove the power plug from the power outlet!►Switch the device off.The device must not be in energy saving mode.►Close the LCD screen.►Remove all the cables from the device.►Turn the device over and place it on a stable, flat and clean surface. If necessary, lay ananti-slip cloth on this surface to prevent the device from being scratched.46 Fujitsu
Working with the notebook4321►Slide the Battery Lock slider switch in the direction of the arrow (1) and hold it in place.►Slide the Battery Lock slider switch in direction of the arrow (2).►Remove the battery compartment cover (3).►Remove the battery from the battery compartment (4).Fujitsu 47
Working with the notebookInstalling a battery213►Insert the battery in the battery compartment (1).►Close the battery compartment cover (2).►Slide the Battery Lock slider switch in direction of the arrow (3).The battery is secured.►Turn the notebook the right way up again and place it on a flat surface.►Reconnect the cables that were previously disconnected.48 Fujitsu
Working with the notebookUsing the energy saving functionsEnergyEnergyBatteryThe notebook uses less power when the available energy-saving functions are used. You willthen be able to work longer when using the battery before having to recharge it.The energy efficiency is increased and environmental pollution is reduced.By choosing the best power options, you can make significant savings andat the same time help protect the environment.When you fold down and close the LCD screen, depending on the setting in Windows,the notebook automatically enters a power saving mode.The recommended settings for the Windows energy saving functions are predefined as "FujitsuComputer EcoSettings" in the Power Options of the Control Panel and can be displayed there.►Set the energy saving functions in your Control Panel.If you need further information about an option, you can get help with mostsettings by pressing F1 to open the Microsoft Help.When the notebook is in energy saving mode, the following must be remembered:During energy saving mode, open data is held in main memory orin a swap file on the hard disk.Never switch the notebook off while it is in an energy saving mode. If the built-in batteryis nearly flat, close all open files and do not go into energy saving mode.If you do not intend to use your notebook for a long period of time:►Exit energy saving mode if necessary by moving the mouse, making an entry at the keyboardor by switching on the notebook.►Close all opened programs and completely shut down the notebook.Fujitsu 49
Working with the notebookMemory cardsSlotYour notebook is equipped with an integrated memory card reader.Follow the manufacturer’s instructions when handling the memory cards.MemorycardSupported formatsYour notebook supports the following formats:• Secure Digital (SDTM Card)•SDHC•SDXCInserting the memory card►Carefully slide the memory card into theslot. The label should be facing upward. Donot apply excessive force, as otherwise thedelicate contact surfaces could be damaged.MemorycardDepending on the particular typeused, the memory card may protrudeslightly from the slot.50 Fujitsu
Working with the notebookRemoving the memory cardMemorycardTo avoid any loss of data, always follow the correct procedure for removing thecard (see the documentation for your operating system).12►On devices with card locking: Presson the memory card (1).MemorycardThe memory card is released andcan now be removed.►Pull the memory card out of the slot (2).Speaker and microphoneMicrophoneS peakerVolum eco ntrolYou can find information about the exact position of speakers and microphonesin chapter "Ports and controls", Page 10.Please refer to chapter "Key combinations", Page 41 for information on setting the volumeand also enabling/disabling the speakers using key combinations.If you attach an external microphone, the built-in microphone is disabled.When you connect headphones or external speakers, the built-in speakers are disabled.You can find information on connecting headphones and a microphone inchapter "Connecting external devices", Page 70.Fujitsu 51
Working with the notebookSIM cardA SIM Card (Subscriber Identity Module) is a chip card which is inserted ina mobile telephone or notebook and, together with an integrated UMTS/LTEmodule, enables access to a mobile radio network.Follow the instructions supplied by the provider of the SIM card.Inserting a SIM card►Remove the rechargeable battery, see "Removing a battery", Page 46.132►Remove the SIM card carrier fromits location (1).►Insert the SIM card (2) in the SIMcard carrier as shown symbolically onthe SIM card carrier.►Push the SIM card carrier back intoits location (3).►Install the rechargeable battery again, see "Installing a battery", Page 48.52 Fujitsu
Working with the notebookRemoving a SIM card►Remove the rechargeable battery, see "Removing a battery", Page 46.132►Remove the SIM card carrier fromits location (1).►Remove the SIM card from the SIMcard carrier (2).►Push the SIM card carrier back intoits location (3).►Install the rechargeable battery again, see "Installing a battery", Page 48.Optional wireless LAN / Bluetooth / 4Gwireless componentsThe installation of radio components not approved by Fujitsu will invalidatethe certifications issued for this device.Depending on the system configuration ordered, your system will be equippedwith wireless LAN, Bluetooth and / or 4G.Switching the wireless components on and off►Press the key combination Fn +F5 to switch the wireless components on and off.WirelessLANWirelessLANBluetoothBluetoothThe wireless component indicator will illuminate when one or more wirelesscomponents are switched on.The Bluetooth 4G modules and the wireless LAN transmission unit (antenna) willall be switched off when you switch off the wireless components.Pay attention to the additional safety notes for devices with wireless componentsprovided in the "Safety/Regulations" manual.Details on using a wireless LAN can be found in the online help systemincluded in the wireless LAN software.You can obtain more information on 4G from your service provider.Fujitsu 53
Working with the notebookConfiguring WLAN access• Requirement: A WLAN is available and you have the necessary access data to hand.Informationonconfiguring WLAN access can be found in thedocumentation for your operating system.Further information on WLAN and BluetoothFor further information about WLAN or Bluetooth, please refer to theappendix of this Operating Manual.For WLAN specifications, see chapter "WLAN specifications", Page 88.Access via 4GIf you have ordered an integrated 4G module with your system, your deviceis ready for use straight away.You can find information on establishing the connection with the 4G networkin the documentation for the hardware used.Your device can connect with the Internet via 4G. To do this, use one ofthe following types of connection:• Integrated 4G module (availability dependent on model variant)• USB dongle (a USB stick containing a SIM card from your cellular phone network provider)• A mobile end-device (e.g. cellular phone with Bluetooth or cable connection)54 Fujitsu
Working with the notebookNotesFujitsu 55
Working with the notebookEthernet and LANEthernetLANYou can use an Ethernet LAN when you use a LAN adapter, which can be obtained as an option.You can use it to establish a connection to a local network (LAN = Local Area Network).►Pull the LAN adapter out of the LAN port onthe notebook in the direction of the arrow.21►Push the LAN adapter upwards in thedirection of the arrow (1).►Plug the network cable into theLAN adapter (2).►Connect the network cable to yournetwork port.Your network administrator can help you to configure and use the LAN connections.The network cable is not included in the delivery scope. This type ofcable can be obtained from a specialist dealer.56 Fujitsu
Working with the notebookYour port replicator (optional)Your port replicator is a device that helps you to quickly connect your notebook toyour peripheral devices, such as a monitor, printer, etc.The features offered by the port replicator include standard ports formonitor, audio, mouse and keyboard.You need only dock the notebook in order to work with your peripheral devices.Ports on the port replicatorPortreplicatorPorts1345617281091 = Security Lock2=USBports3=LANport4=DisplayPort5=DVIport6 = VGA monitor port7 = DC input connector (DC IN)8 = Connector on the port replicator for thedocking port on the bottom of the notebook9 = Release10 = ON/OFF buttonFujitsu 57
Working with the notebookSetting up the port replicatorSelect a suitable location for the port replicator before setting it up. Indoing so, please follow these instructions:• Never place the port replicator on a soft surface (e.g. carpeting, upholstered furniture, bed).This can block the air vents of the notebook and cause overheating and damage.• Place the port replicator on a stable, flat and anti-slip surface. Please note thatthe rubber feet may mark certain types of surfaces.• Never place the port replicator and the mains adapter on a heat-sensitive surface.• Do not expose the port replicator to extreme environmental conditions.Protect the port replicator from dust, humidity and heat.58 Fujitsu
Working with the notebookConnecting the notebook to the port replicator►Disconnect the AC adapter cable from the DC jack (DC IN) of the notebook.345122►Place the notebook on the port replicator so that the connector on the underside ofthe notebook aligns with the connector on the port replicator (1).►Press down on the notebook’s rear corners so that it locks into position (2).►Connect the AC adapter cable to the DC input connector (DC IN) of the port replicator (3).►Connect the AC cable to the AC adapter (4).►Plug the AC cable into the power outlet (5).Fujitsu 59
Working with the notebookSwitching on the notebook via the port replicator►Press the ON/OFF button on the port replicator to switch on the notebook.Switching off notebook via port replicator►Close all applications and then shut down your operating system (pleaserefer to the manual for the operating system).If the notebook cannot be shut down properly, press the ON/OFF button onthe port replicator for approx. four seconds. The notebook will switch off.However, any unsaved data may be lost in the process.60 Fujitsu
Working with the notebookDisconnecting the notebook from the port replicator21►Pull the unlocking lever in the direction of the arrow (1), until you hear the notebook unlatch.►Lift off the notebook (2).Fujitsu 61
Security functionsSecurity functionsSecurityfunctionsYour notebook has a variety of security functions that you can use to protect yoursystem and your personal data from unauthorized access.This chapter explains how to use these functions, and what the benefits are.Please remember that in some cases, for example, forgetting your password,you may be locked out of the system and unable to access your data.Therefore, please note the following information:• Make regular backups to external optical disks such as external harddrives, CDs, DVDs or Blu-ray Discs.• Some security functions need you to choose passwords. Make a noteof the passwords and keep them in a safe place.If you forget your passwords you will need to contact our Service Desk.Deletion or resetting of passwords are not covered by your warrantyand a charge will be made for assistance.62 Fujitsu
Security functionsBrief overview of the security functionsDetailed information about the security equipment of your system can be foundin the "Professional Notebook" manual, on the "Drivers & Utilities" CD/DVDor on our website at "http://www.fujitsu.com/us/support/".Security function Type of protection PreparationSecurity Lock Mechanical Fit and lock the KensingtonLock Cable (accessory).Fingerprint sensor (devicedependent)Biometric Install the supplied fingerprintsoftware.BIOS password protection Password protection forthe BIOS Setup, operatingsystem and hard disk withsupervisor and user password.The passwords consist of amaximum of eight alphanumericcharacters.Specify at least one supervisorpassword in the BIOS Setupand activate the passwordprotection for the operatingsystem and hard disk asdesired.Boot from Removable Media Prevents unauthorized bootingof an operating system fromexternal media (e.g. USB stick,USB CD-ROM drive, etc.).In the BIOS Setup, go to theSecurity menu and edit the Bootfrom Removable Media option.Owner Information Display service desk or ownerinformation during the bootprocess.In the BIOS Setup,gototheSecurity menu and edit theOwner Information option.SmartCard reader (devicedependent)PIN and SmartCard protectionfor the operating systemTo use the SmartCard readerfunctions, install the supplied(or other suitable) software.Trusted Platform Module(device dependent)Identification and authenticationof the notebookDefine a supervisor passwordin the BIOS Setup and enablethe TPM (Security Chip).Fujitsu 63
Security functionsConfiguring the fingerprint sensorFingerprintsens orFingerpr intsensorThe fingerprint sensor can record the image of a fingerprint. With additional fingerprintsoftware, this image can be processed and used instead of a password.►Install the fingerprint software to be ableto use the fingerprint sensor (1).You can obtain further information on the fingerprint sensor in the"appendix: Miscellaneous Information".Using the Security LockYour device comes with a Security Lock mechanism for the Kensington Lock Cable. Youcan use the Kensington Lock Cable, a sturdy steel cable, to help protect your notebookfrom theft. The Kensington Lock Cable is available as an accessory.Fujitsu recommends the use of a combination lock.►Fit the Kensington Lock Cable to themechanism on your notebook.KensingtonLockC ableUsingthesecurity lockMechanicalsecurityAnti-theftprotectionAttach another Kensington Lock Cable to your port replicator to protect your portreplicator from theft as well. There are two security lock devices on your port replicator.64 Fujitsu1
Security functionsConfiguring password protection in BIOS Setup UtilityBefore using the various options for password protection in the BIOS SetupUtility, please proceed as follows to increase data security:Make a note of the passwords and keep them in a safe place. If you forget yoursupervisor password you will not be able to access your notebook. Passwords arenot covered by your warranty and a charge will be made for assistance.Password protectionYourpasswordcanbeuptoeight characters long and can contain letters andnumbers. No distinction is made between uppercase and lowercase.Protecting BIOS Setup Utility (supervisor passwordand user password)If you have opened these operating instructions on the screen, we recommendthat you print them out. You cannot call up the instructions on the screenwhile you are setting up the password.BIOSSetupUtilityThe supervisor password and the user password both prevent unauthorized use of the BIOSSetup Utility. The supervisor password allows you to access all of the functions of the BIOS SetupUtility, while the user password will only give you access to some of the functions. You canonly set up a user password if a supervisor password has already been assigned.Calling and using the BIOS Setup Utility is described in the chapter"Settings in BIOS Setup Utility", Page 76.Assigning the supervisor and user passwords►Start the BIOS Setup Utility and go to the Security menu.►Select the Set Supervisor Password field and press the Enter key.With Enter new Password: you are asked to enter a password.►Enter the password and press the Enter key.Confirm new Password requires you to confirm the password.►Enter the password again and press the Enter key.Changes have been saved is displayed as a confirmation that the new password has been saved.►To set the user password, select Set User Password and proceed exactly aswhen configuring the supervisor password.If you do not want to change any other settings, you can exit BIOS Setup Utility.►In the Exit menu, select the option Save Changes & Exit.►SelectYes and press the Enter key.PasswordSupervisorpasswor dUserpasswordThe notebook is then rebooted and the new password comes into effect. It will now be necessaryto first enter your supervisor or user password in order to open the BIOS Setup Utility. Pleasenote that the user password only provides access to a few of the BIOS settings.Fujitsu 65
Security functionsChanging the supervisor password or user passwordYou can only change the supervisor password when you have logged into theBIOS Setup Utility with the supervisor password.PasswordSupervisorpasswordUserpassword►Start the BIOS Setup Utility and go to the Security menu.►When changing the password, proceed exactly as when assigning a password.Removing passwordsTo remove a password (without setting a new password) perform the following steps:PasswordSupervisorpasswordUserpassword►Start the BIOS Setup Utility and go to the Security menu.►Highlight the Set Supervisor Password or Set User Password field and press the Enter key.You will be requested to enter the current password by the Enter Current Password prompt.Enter New Password will appear and you will be requested to enter a new password.►Press the Enter key twice at this request.►In the Exit menu, select the option Save Changes & Exit.►Select Yes and press the Enter key.The notebook will now reboot with the password removed.With the supervisor password, you simultaneously deactivate the user password.Password protection for booting the operating systemWith the supervisor password you have set in the BIOS Setup Utility (seesection "Assigning the supervisor and user passwords", Page 65), you canalso prevent booting of the operating system.Operating systemActivating system protection►Start the BIOS Setup Utility and go to the Security menu.Operatingsystem►Select the Password on Boot option and press the Enter key.►Select the option you require (Disabled,First Boot or Every Boot) and press the enter key►Select the Save Changes & Exit option under Exit.The notebook will reboot. You will be prompted to enter your password (the supervisor password).Deactivating system protection►Start the BIOS Setup Utility and go to the Security menu.Operatingsystem►Select the Password on Boot option and press the Enter key.►Select the Disabled option and press the Enter key.If you do not want to change any other settings, you can exit BIOS Setup Utility.►Select the Save Changes & Exit option under Exit.The notebook will reboot. The system is no longer password-protected.66 Fujitsu
Security functionsPassword protection for the hard diskIf a supervisor password was set, an additional password for the hard diskcanbesetintheHard Disk Security menu.The hard disk is protected by this password. Data on this hard disk can then only beread in another system if the correct password is entered.Smart Card readerSecurityfunctionsSecurityfunctionsSmart Cards are not supplied as standard equipment. You can use all Smart Cards that comply withthe ISO standard 7816-1, -2 or -3. These Smart Cards are available from various manufacturers.With the appropriate software you can use your Smart Card as an alternative to passwordprotection, but also as a digital signature, for encrypting your e-mails or for home banking.We recommend that you always use two Smart Cards. Always keep one of the Smart Cardsin a safe place if you are carrying the other Smart Card with you.Inserting the SmartCardDo not use force when inserting and removing the Smart Card.Make sure that foreign objects do not fall into the Smart Card reader.►Slide the Smart Card into the SmartCard reader with the chip facing upwards(or downwards depending on thedevice) and to the front.Fujitsu 67
Security functionsUsing the security function of the tablet buttonsIf you have allotted a supervisor and/or user password in the form of tablet button combinations asdescribed below, you can use the tablet buttons to enter this when you start your device.Assigning the supervisor password►Select Start - Run.►Enter the following information in the prompt: C:\Program Files\Fujitsu\SecurityPanel Application\Supervisor\FJSECS.EXE.►Confirm with Enter .►Follow the instructions on the screen.Assigning the user password►Select Start - All Programs.►Select Security Panel Application - Security Panel Application.►Follow the instructions on the screen.Entering passwords via the tablet buttonsThe passwords for entry via the tablet buttons usually consist of a combination of buttons,e.g. button 2+ button 3, followed by button 1and button ENT .►Enter your password using buttons 1to 4.►Confirm with ENT .The device will be unlocked.68 Fujitsu
Security functionsTrusted Platform Module - TPM (device dependent)TPMTrustedPlatfor mModuleTo use the TPM, yo u must enable the TPM in the BIOS-Setup before the software isinstalled. The requirement for this is that you have assigned at least the supervisorpassword (see "Security functions", Page 62).Enabling TPM• Requirement: You have assigned a supervisor password (see "Security functions", Page 62).►Call BIOS Setup and select the Security menu.►Mark the TPM Security Chip Setting field and press the Enter key.►Select the entry Enabled to enable the TPMOnce you have enabled the TPM the Clear Security Chip menu item appears.You can clear the holder in the TPM using Clear Security Chip.WithEnabled,all secret keys (e.g. SRK - Storage Root Keys, AIK - Attestation Identity Keysetc.) generated by applications are deleted.Take note that you can then no longer access the data you haveencrypted on the holder-based keys!►From the Exit menu, select the option Exit Saving Changes.►Press the Enter key and select Yes.The notebook restarts and the TPM is switched on after the reboot.Disabling TPM• Requirement: You have assigned a supervisor password (see "Security functions", Page 62).►Call BIOS Setup and select the Security menu.►Mark the TPM Security Chip Setting field and press the Enter key.►Select the entry Disabled to disable the TPM.►From the Exit menu, choose the option Exit Saving Changes.►Press the Enter key and select Yes.The notebook will now reboot with TPM deactivated.Fujitsu 69
Connecting external devicesConnecting external devicesUnder all circumstances, please observe the safety notes provided in the"Important notes", Page 13 chapter before connecting or disconnectingany devices to or from your notebook.Always read the documentation supplied with the device you wish to connect.Never connect or disconnect cables during a thunderstorm.Never pull at a cable when disconnecting it. Always grasp the plug.With some devices such as USB devices, it is not necessary to switch offthe notebook and the device before connecting/disconnecting. For moreinformation about whether or not devices need to be switched off, please referto the documentation supplied with the external device.Some of the external devices require special drivers (see the operatingsystem and external device documentation).HDMI portHDMIportThe HDMI port on your notebook can be used to connect an external amplifier,LCD TV or a plasma TV with an HDMI connection.►Connect the data cable to theexternal device.►Connect the data cable to the HDMIport of the notebook.70 Fujitsu
Connecting external devicesConnecting an external monitor to the port replicatorAn analog monitor is connected to the analog VGA monitor port, a digital monitor to the DisplayPortor to the DVI-D monitor port on the optional port replicator. Monitor output is limited to a maximum oftwo monitors at any one time (see "Key combinations", Page 41, section "Toggle output monitor").MonitorVGAsocke tScreenconnect ionMonitorconnectio nDigital DisplayPort Analog VGA monitor portDigital DVI-D monitor port►Switch off the notebook and the external monitor.►Plug the data cable of the external monitor into the monitor port.►First switch on the external monitor and then the notebook.You can also switch back and forth between the external screen and the LCDscreen of the notebook, see chapter "Key combinations", Page 41.You can display the same picture on the external monitor and thenotebook LCD screen simultaneously.Fujitsu 71
Connecting external devicesConnecting USB devicesUSBportsOn the USB ports you can connect external devices that also have a USB port(e.g. a DVD drive, a printer, a scanner or a modem).USB devices are hot-pluggable. This means you can connect and disconnect thecables of USB devices while the operating system is running.USB 1.x has a maximum data transfer rate of 12 Mbps.USB 2.0 has a data transfer rate of up to 480 Mbps.USB 3.0 has a data transfer rate of up to 5 Gbps.Additional information can be found in the documentation for the USB devices.►Connect the data cable to theexternal device.►Connect the data cable to a USBport of the notebook.Device driversUSB devices will be automatically recognized and installed by your operating system.72 Fujitsu
Connecting external devicesUSB port with charging function (Anytime USB charge)USBchargingfunctionIt is recommended that the notebook be operated with the AC adapter connectedwhenever the USB port with charging function is in use, as this function will drainthe battery more quickly if an external USB device is being charged.The AC adapter must already be connected when the notebook is switchedoff, as otherwise the USB charging function will be disabled and theconnected USB devices will not be charged.Some USB devices (e.g. mobile telephony) require a driver in order to utilize the USBcharging function. In this case the USB charging function will not work when thenotebook is switched off, as no drivers are active when the notebook is switched off.You can use this USB port to charge or supply power to a USB device (e.g. to chargea PDA or a mobile phone or to connect a USB lamp).This is possible even when the notebook is switched off; in the BIOS-Setup-Utility in the Advancedmenu the function Anytime USB Charge must be activated. If the setting AC is selected thereby,the device will only be charged when the mains adapter is connected.Calling and using the BIOS-Setup-Utility is described in the section"Settings in BIOS Setup Utility", Page 76.How to remove USB devices correctlyAlways correctly remove the device according to the rules described below,to ensure that none of your data is lost.►With the left mouse button, click on the symbol in the taskbar for safe removal of hardware.►Select the device you wish to shut down and remove.►Press the "Enter" key.Wait for the dialog box which tells you that it is now safe to remove the device.Fujitsu 73
Connecting external devicesHeadphones portConnectingaudio devicesAudioconnectionsConnectingheadphonesYou can connect headphones or external speakers to your notebook via the headphones port.►Connect the audio cable to theexternal device.►Connect the audio cable to the headphonesport of the notebook.The internal speakers are disabled.If you buy a cable from a retailer, please note the following information:The headphones port on your notebook is a "3.5 mm jack".If you want to connect headphones or speakers you will need a "3.5 mm jack plug".74 Fujitsu
Removing and installing components during servicingRemoving and installing componentsduring servicingOnly qualified technicians should repair your notebook. Unauthorizedopening or incorrect repair may greatly endanger the user (electric shock,fire risk) and will invalidate your warranty.ComponentsIncaseofserviceFujitsu 75
Settings in BIOS Setup UtilitySettings in BIOS Setup UtilityBIOSSetupUtilitySystemsettings,BIOSSetupUtilityConfiguration,BIOSSetupUtilitySetupConfiguring systemConfiguringhardwareThe BIOS Setup Utility allows you to set the system functions and the hardwareconfiguration for the notebook.When a notebook is delivered, the factory default settings are effective. You can changethese settings in the menus of the BIOS Setup Utility. Any changes you make takeeffect as soon as you save and exit the BIOS Setup Utility.The BIOS Setup Utility program contains the following menus:About Displays information relating to the BIOS, processor and notebookSystem Advanced system settingsAdvanced Configuration of various hardware components, such as mouse, keyboard,processorSecurity Password settings and security functionsBoot Configuration of the start-up sequenceExit Exits the BIOS Setup UtilityStarting the BIOS Setup Utility►Reboot the device (switch off/on or reboot the operating system).BIOSSetupUtilityDepending on the setting for Fast Boot in the BIOS-Setup-Utility, the followingnotification may appear on the screen during start-up:<F2> BIOS Setup <F12> Boot Menu►Press the function key F2 .►If a password has been assigned, enter the password and press the Enter key.If you have forgotten the password, contact your system administratoror contact our customer service center.The BIOS Setup Utility starts.76 Fujitsu
Settings in BIOS Setup UtilityBIOS Setup Utility operationBIOSSetupUtilityPress the F1 key to display help about operation of the BIOS Setup Utility. The descriptionof the individual settings is shown in the right-hand window of the BIOS Setup Utility.With the F9 key you can load the default settings of the BIOS Setup Utility.►Use the cursor keys ←or →to select the menu you wish to access to make changes.The menu is displayed on the screen.►Select the option you want to change with the cursor keys ↑or ↓.►Press the "Enter" key.►Press the ESC key to exit the selected menu.►For future reference, make a note of the changes you have made (for example, in this manual).Fujitsu 77
Settings in BIOS Setup UtilityExiting BIOS Setup UtilityBIOSSetupUtilityYou need to select the desired option in the Exit menu and activate it by pressing the Enter key:Exit Saving Changes - save changes and exit BIOS Setup Utility►To save the current menu settings and exit the BIOS Setup Utility, select Exit Saving Changes and Yes.The notebook is rebooted and the new settings come into effect.Exit Discarding Changes - Reject changes andexit BIOS Setup Utility►To discard the changes, select Exit Discarding Changes and Yes.The settings in place when BIOS Setup Utility was called remain effective. BIOSSetup Utility is terminated and the notebook is rebooted.Load Setup Defaults – load default values►To copy the standard entries for all menus of the BIOS Setup Utility,choose Load Setup Defaults and Yes.Discard Changes - Discard Changes withoutexiting BIOS Setup Utility►To discard the changes you have made, select Discard Changes and Yes.The settings in place when BIOS Setup Utility was called remain effective.You can now make additional settings in the BIOS Setup Utility.►IfyouwanttoexittheBIOS Setup Utility with these settings, select Exit Saving Changes and Yes.Save Changes - save changes without exitingthe BIOS Setup Utility►To save the changes, select Save Changes and Yes.The changes are saved. You can now make additional settings in the BIOS Setup Utility.►If you want to exit BIOS Setup Utility with these settings, choose Exit Saving Changes and Yes.Save changes and power off►To save the changes and switch off your device, select Save Changes and Power Off and Yes.The changes are saved. Your device is shut down.78 Fujitsu
Troubleshooting and tipsTroubleshooting and tipsTroubleshootingTipsFaultProbl emsolvingIf a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows:►Make a note of the steps and the circumstances that led to the fault. Alsomake a note of any error messages displayed.►Switch the notebook off.►Please contact the Hotline/Service Desk.You can contact Fujitsu Service and Support in the following ways:• Toll free phone: 1-800-8Fujitsu (1-800-838-5487)• Website: "http://solutions.us.fujitsu.com/www/content/support/contact/index.php"Before you place the call, have the following information ready so that the customersupport representative can provide you with the fastest possible solution:• The model name and serial number of the notebook. The serial number islocated on a sticker on the underside of the notebook.• Notes with the messages that appeared on the screen andinformationonacoustic signals.• Any changes you have made to the hardware or software sincereceiving the notebook.• Any changes you havemadetotheBIOS Setup settings after receiving the notebook.• Your system configuration and all peripheral devices connected to your system.• Your sales contract.Our notebooks have been designed primarily with mobile applications in mind.This means that considerable effort has been made to optimize components andequipment in terms of weight, space and energy requirements. Depending on theparticular configuration you have purchased, it is possible that functionality may beslightly reduced compared to a desktop PC if you are running processor-intensivegaming software, e.g. games with intensive 3D graphics. Updating your hardware withdrivers which have not been approved by Fujitsu may result in performance losses,data losses or malfunction of the equipment. A list of approved drivers and currentBIOS versions can be downloaded from: "http://solutions.us.fujitsu.com"Help if problems occurShould you encounter a problem with your computer that you cannot resolve yourself:►Note the ID number of your device. The ID number is found on the type ratingplate on the back or underside of the casing.►For further clarification of the problem, contact the Fujitsu Service Desk. When you dothis, please have ready the ID number and serial number of your system.Recovering your Factory ImageIn the event you need to restore your original Factory Image, please refer tothe appendix of this Operating Manual.Fujitsu 79
Troubleshooting and tipsThe notebook’s date or time is incorrectIncorrecttim eTimenot correctWrongdate/timeDatenotcorrectCause TroubleshootingTime and date are incorrect. ►With the BIOS-Setup-Utility,you can set thedate and time in the Main menu.Date and time are still set incorrectly afterswitching on the notebook.►Please contact your sales outlet or ourhotline/service desk.Battery indicator does not illuminateCause TroubleshootingThe battery is not installed correctly. ►Switch the notebook off.►Check whether the battery is installedcorrectly in its compartment.►Switch the notebook on.The battery is discharged. ►Charge the battery.or►Install a charged battery.or►Connect the notebook to a AC outletusing the AC adapter.When certain characters are entered on thekeyboard, only numerals are writtenCause TroubleshootingThe virtual number keys of your device areactivated, see "Virtual number keys", Page 40►Press the Num button.The notebook’s LCD screen remains blankLCDscreenBlankLCDscreenCause TroubleshootingScreen is switched off. ►Press a key or touch the Clickpad.External monitor or television set connected. ►Press the key combination for changing overthe screen output, see "Key combinations",Page 41.80 Fujitsu
Troubleshooting and tipsThe LCD screen of the notebook is difficult to readLCDscreenLCD screenCause TroubleshootingReflected glare ►Turn the notebook or alter the tilt of the LCDscreen.►Increase the brightness of the screen.The external monitor remains blankMonitorCause TroubleshootingMonitor is switched off. ►Switch the external monitor on.Power saving has been activated (monitor isblank).►Press any key to continue.Brightness is set to dark. ►Adjust the brightness of the monitor.Screen output is set to the notebook’s LCDscreen►Press the key combination for changing overthe screen output, see "Key combinations",Page 41.The external monitor’s AC cable or data cable isnot connected properly.►Switch off the external monitor and thenotebook.►Check whether the AC cable is pluggedproperly into the external monitor and intothe power outlet.►Check whether the data cable is properlyconnected to the notebook and the externalmonitor (if it is plugged in with a connector).►Switch on the external monitor and thenotebook.The external monitor is blank or the image is unstableMonitorMonitorCause TroubleshootingThe wrong external monitor has been selectedor the wrong screen resolution has been set forthe application program.►Terminate the application program underWindows by pressing Alt +F4 .Iftheerror persists after terminating the program,use the key combination for switching thescreen output (see "Key combinations",Page 41), in order to switch to the LCDscreen of the notebook.Change the following setting:►Set the screen resolution: Set the screenresolution as described in the documentationfor your operating system.►Select monitor: Select monitor 1 or 2 asdescribed in the documentation for youroperating system.Fujitsu 81
Troubleshooting and tipsThe cursor does not correctly follow thestylus movementsCause TroubleshootingStylus incorrectly calibrated. ►Calibrate the stylus as shown underHardware and Sound / Tablet PC Settingsin the Control Panel, see "Adjusting thestylus", Page 34 and "Calibrating the stylus",Page 34.Stylus input not workingCause TroubleshootingIncorrect driver installed. ►If your device is one which can only beoperated using the stylus, install the driverfor the standard model.or►If your device is one which can beoperated using the stylus and by finger,install the driver for the "Dual Digitizer"model.The notebook does not start after switching it onNotebookCause TroubleshootingThe battery is not installed correctly. ►Check whether the battery is installedcorrectly in its compartment.►Switch the notebook on.The battery is dead. ►Charge the battery.or►Insert a charged battery.or►Connect the AC adapter to the notebook.The AC adapter is not connected properly. ►Check whether the AC adapter is properlyconnected to the notebook.►Switch the notebook on.82 Fujitsu
Troubleshooting and tipsThe notebook stops workingNotebookEndingCause TroubleshootingThe notebook is in energy saving mode. ►End energy saving mode.An application program has caused themalfunction.►Close the application program or restartthe notebook (by restarting the operatingsystem or switching the device off and backon again).The battery is dead. ►Charge the battery.or►Insert a charged battery.or►Connect the AC adapter to the notebook.The printer does not printPrinterdoesnot printCause TroubleshootingThe printer is not switched on. ►Make sure that the printer is switchedon and ready for operation (refer to thedocumentation supplied with the printer).The printer is not connected correctly. ►Check that the data cable connectingthe notebook to the printer is properlyconnected.The printer driver is faulty or not correctlyinstalled, or it is the wrong printer driver.►Check whether the correct printer driver isloaded (refer to the printer documentation).The wireless connection to a network does not workThewirelessconnectiont oanetwork doesnotwor kCause TroubleshootingThe wireless component is switched off. ►Switch the wireless component on (see"Switching the wireless components on andoff", Page 53).The wireless component is switched on. Despitethis, the wireless connection to a network doesnot work.►Check whether the wireless connection isenabled by the software.►Further information on using the wirelesscomponent can be found in the help files.Fujitsu 83
Troubleshooting and tipsThe battery discharges too quicklyBatteryCause TroubleshootingThe battery is either too hot or too cold. In thiscase the battery indicator flashes.►Move the notebook so that its temperaturereturns to within the normal range.►If the operating time of the battery life isextremely short, the battery is probably tooold. Replace the battery if necessary.You may have an application running thatconsumes a great deal of power due to frequentaccessing of the hard disk or optical drive.►Use the AC adapter whenever possible.The maximum brightness may have been setfor the screen.►Set the screen slightly darker with thekey combination for Decreasing the screenbrightness in order to reduce the amount ofpower being drawn.Smart Card reader is not recognizedCause TroubleshootingSmart Card inserted incorrectly. ►Make sure you have inserted your SmartCard into the Smart Card reader withthechipfacingupwards / downwards(device-dependent).►Check whether the Smart Card you areusing is supported. Your Smart Card mustcomply with the ISO standard 7816-1, -2,-3 and -4.Smart Card PIN forgottenCause TroubleshootingPIN forgotten ►If you are working in a network, contact yoursystem administrator, who can unlock yournotebook with a Supervisor PIN.Smart Card lostCause TroubleshootingSmart Card lost. ►If you are working in a network, contact yoursystem administrator, who can boot yournotebook with a Supervisor Smart Card.84 Fujitsu
Troubleshooting and tipsUser and/or supervisor SmartCard lostCause TroubleshootingUser and/or supervisor SmartCard lost ►If you have lost your user SmartCard, youcan continue to work with the supervisorSmartCard.►If you have lost the supervisor SmartCard,you can also continue working, but you nolonger have all rights and cannot initializeanother supervisor SmartCard.Acoustic warningAcous tic wa rnin gsErrorsCause TroubleshootingA beep sounds every few seconds.The battery is almost dead.►Charge the battery.Error messages on the screenErrormessagesonthe screenErrorsThis section describes the error messages generated by the BIOS Setup. Error messages displayedby the operating system or programs are described in the documentation for these programs.If the error message appears repeatedly despite troubleshooting measures,contact the place of purchase or our customer service center.Error message/cause TroubleshootingCMOS Battery BadIf the error message occurs repeatedly, theback-up battery in the notebook is dead.►Contact your sales outlet or our customerservice center.System CMOS checksum bad - Default configurationusedThe system configuration information isincorrect.►Switch the notebook off.►Switch the notebook on.►Press the function key F2 to access theBIOS Setup.►In the BIOS Setup, select the Exit menu.►Select the entry Load Setup Defaults.►Select OK and press the Enter key.Extended memory failed at offset: xxxx Failing Bits:zzzz zzzzWhen testing the extended memory. an errorhas resulted at the address xxxx.►Check whether the additional memorymodule has been inserted correctly.Failure Fixed Disk nThe settings of the hard disk drive are incorrect.►Start the BIOS Setup (Primary Mastersubmenu) and select the correct settings.Fujitsu 85
Troubleshooting and tipsError message/cause TroubleshootingKeyboard controller error ►Switch off the notebook with the ON/OFFbutton.►Wait 3 - 5 seconds and switch on thenotebook again.Keyboard error If you use an external keyboard:►Check the connection and reboot thenotebook.nn Stuck key ►Make sure that no key is pressed.Operating system not found ►Check in the BIOS Setup whether your harddisk has been set correctly.►Make sure that the operating system isinstalled on the corresponding drive.Press <F1> to resume, <F2> to SETUPThis error message appears if an error occursduring the self-test before starting the operatingsystem.►Press the F1 function key to start theoperating system.►Press the function key F2 to access theBIOS Setup.Previous boot incomplete - Default configurationused Default values have been set for certainsettings because of an error which occurred inthe previous system boot. Check the settings inthe BIOS Setup.►Press the F1 function key when promptedto do so.Real time clock error ►Contact your sales outlet or our customerservice center.nnnnK Shadow RAM failed at offset: xxxx FailingBits: zzzz►Contact your sales outlet or our customerservice center.System battery is dead - Replace and run SETUP ►Contact your sales outlet or our customerservice center.System cache error - Cache disabled ►Contact your sales outlet or our customerservice center.System timer error ►Contact your sales outlet or our customerservice center.86 Fujitsu
Technical dataTechnical dataNotebookGeneralProcessor 6. Generation Intel®Core™with vPro™technology (vPro optional, depending on theconfiguration)Main memory (SO DIMM) Maximum 16 GB DDR41slotfor4GB,8GBor16GBmodulesElectrical dataProtection class IIIMaximum power consumption (with thenotebook switched on and the battery charging):80 W (without port replicator) / 80 W (with portreplicator)LCD screenSize 33.78 cm / 13.3" TFT WQHD or FHD (dependingon the configuration)Resolution WQHD: 2560 x 1440 pixelsFHD: 1920 x 1080 pixels32 bitBrightness control 11 levelsTechnology Wide-View High-Bright Display with LEDbackground lightingDigitizer and glass panel • Dual Digitizer / Touch and Pen support• Hardened glassWebcam FHD, 30 fps, with status indicatorDisplay adapterChip Intel® HD Graphics 520Maximum resolution of external monitor: 4096 x 2304 pixelsDimensionsWidth x Depth x Height 320.8 mm x 235 mm x 17.1-19.3 mm / 12.63inch x 9.25 inch x 0.67–0.76 inchWeight depending on configuration from 1.5 kg / 3.31 lbsInput devicesKeyboard 85 keys, with backlit keyboardClickpad 2keysTablet buttons 1 Windows button, 2 volume buttonsStylus 1 freely programmable rocker buttonSlotsStorage card slot 1 x SD CardFujitsu 87
Technical dataSmartCard slot 1xSIM card slot 1xPortsHDMI port 1 xLAN port Socket, RJ45Microphone port / Line In / Headphones port /Line Out3.5mmstereominijackDocking port Socket, 54-pinUSB (Universal Serial Bus) Total: 2x USB (1 x USB 3.0, 1 x USB 3.0 withcharging function (Anytime USB charge))Security Lock 1xAmbient conditionsEnvironment class DIN IEC 721 7K1Mechanism class DIN IEC 721 7M2Operating temperature 5 °C .... 35 °C / 41°F .... 95°FTransit temperature (2K2) –15 °C .... 60 °C / 5°F .... 140°FWLAN specificationsType of network Intel® Dual Band Wireless-AC 8265 11a/b/g/n/11ac), Wi-Fi based*Transfer rate (Automatic switching) IEEE802.11 a and g: 54Mbps max. data rate; IEEE802.11n: 300 Mbpsmax. data rate, IEEE802.11ac: 867 Mbps max.data rateActive frequency • 802.11n: 2.4 GHz or 5 GHz• 802.11b/g: 2400~2473 MHz• 802.11a: 4900~5850 MHz• 802.11a:2.4GHz/5GHzTypical operating distances** • 802.11a: 40 ft. (12 m) @ 54 Mbps; 300 ft.(91m)@6Mbps• 802.11ac: 40 ft. (12 m) @ 54 Mbps; 300ft.(91 m) @ 6 Mbps• 802.11b: 100 ft. (30 m) @ 11 Mbps; 300 ft.(91m)@1Mbps• 802.11g: 100 ft. (30 m) @ 54 Mbps; 300 ft.(91m)@1Mbps• 802.11n: Estimated double the operatingdistance of 802.11g and 802.11a in theirrespective frequencies88 Fujitsu
Technical dataNumber of channels • 802.11a: 8 independent channels• 802.11b/g: 11 channels, 3 non-overlappingchannels• 802.11n: Channel bonding takes two ofthe non-overlapping 20MHz channels andcombines it into one 40MHz channel. It isactually 12 non-overlapping channels withchannel bonding and 24 without. Also it is 1non-overlapping channel in 2.4GHz whenchannel bonding is used.• 802.11ac: 5 independent channelsSecurity Encryption types: compatible with WEP, TKIP,AES***, WPA 1.0 and WPA 2.0Encryption key, lengths supported: 64 bits and128 bitsMaximum recommended number of computersto be connected over wireless LAN (during adhoc connection)10 units or less ***** “Wi-Fi based” indicates that the interconnectivity test of the organization which guarantees theinterconnectivity of wireless LANs (Wi-Fi Alliance) was passed.** The operating distances given above increase or decrease depending on factors such as thenumber of walls, reflecting material or interference by external RF sources.*** Network key encryption (WEP) occurs with the number of bits given above, after deduction ofthe fixed length of 24 bits the user may however also set 40 or 104 bits.**** Depending on the particular practical application, the number of computers which can benetworked is reduced if necessary.Fujitsu 89WWAN specificationsType of Network– Sierra Wireless EM7455
Technical dataPort replicator (optional)Electrical dataProtection class IIIPortsMonitor port (analog) 15-pinMonitor port (digital) 25-pin, DVI-DDisplay Port 1 xLAN port RJ45USB (Universal SerialBus) 4xUSB3.0Audio Headphones portDocking port 100-pinSecurity Lock 1xAmbient conditionsEnvironment class DIN IEC 721 7K1Mechanism class DIN IEC 721 7M2Operating temperature 5℃.... 35℃/ 41°F .... 95°FTransit temperature –15°C .... 60°C / 5°F .... 140°FRechargeable batteryFor information on the batteries used in your device, please see"http://solutions.us.fujitsu.com/www/content/support/contact/index.php".Rated voltage 14.4 VRated capacity 45 WhRated power 3150 mAhThe operating time depends on the device configuration, the activeapplications and the energy saving settings.90 Fujitsu
Technical dataAC adapter for use of the notebook and port replicatorThe following technical data applies to the AC adapter included in the scope of deliveryof the notebook and the AC adapter of the optionally available port replicator.PrimaryRated voltage 100 V to 240 V (automatic)Rated frequency 50 Hz to 60 Hz (automatic)SecondaryRated power • 65 W (adapter for notebook only)• 80 W (adapter for port replicator only)Rated voltage 19 VMax. rated current • 3.42 A (adapter for notebook only)• 4.22 (adapter for port replicator only)An additional AC adapter or AC cable can be ordered at any time.Fujitsu 91
Manufacturer’s notesManufacturer’s notesDisposal and recyclingNotesYou can find information on this subject on your notebook or on our website("http://solutions.us.fujitsu.com/www/content/products/trade-in_program/").Recycling your batteryOver time, the batteries that run your mobile computer will begin to hold a charge for ashorter amount of time; this is a natural occurrence for all batteries. When this occurs, youmay want to replace the battery with a brand new one*. If you replace it, it is importantthat you dispose of the old battery properly because batteries contain materials thatcould cause environmental damage if disposed of improperly.Fujitsu is very concerned with environmental protection, and has enlisted the services of theRechargeable Battery Recycling Corporation (RBRC)**, a nonprofit public service organizationdedicated to protecting our environment by recycling old batteries at no cost to you.RBRC has drop-off points at many convenient locations throughout the United States and Canada.To find the location nearest you, go to "www.RBRC.org" or call 1-800-822-8837.If there are no convenient RBRC locations near you, you can also go to the EIA ConsumerEducation Initiative website "http://EIAE.org/ " and search for a convenient disposal location.Remember – protecting the environment is a cooperative effort, and you shouldmake every effort to protect it for current and future generations.* To order a new battery for your Fujitsu mobile computer, go to the Fujitsu shopping siteat "www.shopfujitsu.com" in the US or "www.fujitsu.ca/products/notebooks" in Canada.** RBRC is an independent third party to which Fujitsu provides funding forbattery recycling; RBRC is in no way affiliated with Fujitsu.DOC (Industry CANADA) NoticesDOC(INDUSTRYCANADA)NOTICESRadios and TelevisionThis Class B digital apparatus meets all requirements of Canadian Interference-Causing EquipmentRegulations.CET appareil numérique de la class B respecte toutes les exigence du Réglementsur le matérial brouilleur du Canada.92 Fujitsu
Manufacturer’s notesUL NoticeIMPORTANT SAFETY INSTRUCTIONSThis unit requires an AC adapter to operate. Only use UL Listed I.T.E. adapters with an output ratingof 19 VDC, with a minimum current of 3.42A (65W). The correct output rating is indicated on theAC adapter label. Refer to the illustration below for the correct AC adapter output polarity:When using your notebook equipment, basic safety precautions should always be followed toreduce the risk of fire, electric shock and injury to persons, including the following:• Do not use this product near water for example, near a bathtub, washbowl, kitchensink or laundry tub, in a wet basement or near a swimming pool.• Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in afire. They may explode. Check with local codes for possible special disposal instructions.SAVE THESE INSTRUCTIONSFor Authorized Repair Technicians OnlyCAUTION:For continued protection against risk of fire, replace only with thesame type and rating fuse.WARNING:Danger of explosion if Lithium (CMOS) battery is incorrectly replaced. Replace onlywith the same or equivalent type recommended by the manufacturer.Dispose of used batteries according to the manufacturer’s instruction.Fujitsu 93
Manufacturer’s notesENERGY STAR ComplianceYour Fujitsu system is an ENERGY STAR qualified mobile PC. Bychoosing a computer with the latest energy-saving technology, you’rehelping to preserve our environment for future generations. ENERGYSTAR is a joint program of the U.S. Environmental Protection Agency,U.S. Department of Energy, Natural Resources Canada, and othergovernments around the world helping us save money while protectingthe environment through energy efficient products and practices. Withenergy costs and global warming top-of-mind for consumers, Fujitsu iscommitted to offering solutions that help consumers conserve energyand improve the quality of our environment.Sleep mode:You will notice that your computer is initially set so that the display turns off after 10 minutes ofuser inactivity, and the computer goes into Sleep mode after 20 minutes of user inactivity. Whengoing into Sleep mode, the computer also reduces the speed of any active Ethernet networklinks. To “wake” the computer from Sleep mode, press the Suspend/Resume Button.Energy saving benefits:Fujitsu ENERGY STAR qualified mobile PCs use about half as much electricity as standardequipment – saving half in utility costs. But more than that, ENERGY STAR also makes a differencefor the environment. Did you know that the average house can be responsible for twice thegreenhouse gas emissions as the average car? That’s because every time you flip on a lightswitch, run your dishwasher, or turn on your PC, you use energy, which means more greenhousegas emissions from power plants. So the more energy we can save through energy efficiency,the more we help to reduce greenhouse gases and the risks of global warming.To learn more about the important ENERGY STAR program, visit:"www.energystar.gov".To read about how Fujitsu is supporting Sustainable Management along withseveral other environmental activities, visit the Fujitsu Corporate Citizenship page at:"http://www.computers.us.fujitsu.com/www/content/aboutus/environmental/environment.php".94 Fujitsu
Declarations of conformityDeclarations of conformityDeclarationsof conformityThis device complies with Part 15 of the FCC Rules. Operations are subject to the following twoconditions: (1) This device may not cause harmful interference, (2) this device must accept anyinterference received, including interference that may cause undesired operation.Fujitsu 95
FCC and IC Regulatory InformationFCC and IC Regulatory InformationPlease note the following regulatory information related to the wireless LANdevice.Regulatory Notes and StatementsWireless LAN, Health and Authorization for useRadio frequency electromagnetic energy is emitted from Wireless LAN devices. The energy levels ofthese emissions, however, are far much less than the electromagnetic energy emissions from wirelessdevices such as mobile phones. Wireless LAN devices are safe for use by consumers because theyoperate within the guidelines found in radio frequency safety standards and recommendations. Theuse of Wireless LAN devices may be restricted in some situations or environments, such as:• On board an airplane, or• In an explosive environment, or• In situations where the interference risk to other devices or services isperceived or identified as harmful.In cases in which the policy regarding use of Wireless LAN devices in specific environments isnot clear (e.g., airports, hospitals, chemical/oil/gas industrial plants, private buildings), obtainauthorization to use these devices prior to operating the equipment.Regulatory Information/DisclaimersInstallation and use of this Wireless LAN device must be in strict accordance with the instructionsincluded in the user documentation provided with the product. Any changes or modifications madeto this device that are not expressly approved by the manufacturer may void the user’s authority tooperate the equipment. The manufacturer is not responsible for any radio or television interferencecaused by unauthorized modification of this device, or the substitution or attachment of connectingcables and equipment other than those specified by the manufacturer. It is the responsibility of theuser to correct any interference caused by such unauthorized modification, substitution or attachment.The manufacturer and its authorized resellers or distributors will assume no liability for any damageor violation of government regulations arising from failure to comply with these guidelines.This device must not be co-located or operated in conjunction with any other antenna or transmitter.For IEEE 802.11a Wireless LAN: For operation within 5.15~5.25 GHz frequency range, it isrestricted to indoor environments, and the antenna of this device must be integral.96 Fujitsu
FCC and IC Regulatory InformationFederal Communications Commission and IndustryCanada statement:This device complies with Part 15 of FCC Rules and Industry Canada license exempt RSS standard(s).Operation is subject to the following two conditions: (1) This device may not causeinterference, and, (2) This device must accept any interference, including interferencethat may cause undesired operation of this device.Déclaration d’Industrie CanadaCet appareil est conforme à la Section 15 des Règles de la FC C et à la ( aux) norme(s)RSS concernant les appareils exempt s de licence par Industrie Canada. Son fonctionnementest soumis aux deux condition s suivantes : (1) cet appareil ne doit pas causer d’interférencenuisib le; (2) cet appareil doit accepter toutes les interférences reçues, y compris cellespouvan t causer un mauvais fonctionnement de l’appareil.FCC Interference StatementThis equipment has been tested and found to comply with the limits for a Class B digitaldevice, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonableprotection against harmful interference in a residential installation. This equipment generates,uses, and can radiate radio frequency energy. If not installed and used in accordance withthe instructions, it may cause harmful interference to radio communications. However, thereis no guarantee that interference will not occur in a particular installation.If this equipment does cause harmful interference to radio or television reception, whichcan be determined by turning the equipment off and on, the user is encouraged to try andcorrect the interference by one or more of the following measures:1. Reorient or relocate the receiving antenna.2. Increase the distance between the equipment and the receiver.3. Connect the equipment to an outlet on a circuit different from the one the receiver is connected to.4. Consult the dealer or an experienced radio/TV technician for help.Fujitsu 97
FCC and IC Regulatory InformationFCC Radio Frequency Exposure statementThe available scientific evidence does not show that any health problems are associated withusing low power wireless devices. There is no proof, however, that these low power wirelessdevices are absolutely safe. Low power wireless devices emit low levels of radio frequencyenergy (RF) in the microwave range while being used. Whereas high levels of RF can producehealth effects (by heating tissue), exposure to low-level RF that does not produce heatingeffects causes no known adverse health effects. Many studies of low-level RF exposure havenot found any biological effects. Some studies have suggested that some biological effectsmight occur, but such findings have not been confirmed by additional research.The wireless LAN radio device has been tested and found to comply with FCC radiationexposure limits set forth for an uncontrolled equipment and meets the FCC radio frequency(RF) Exposure Guidelines in Supplement C to OET65.The exposure standard for wireless devices employs a unit of measurement known as the SpecificAbsorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg, and 1.6W/kg by Industry Canada.This device is compliant with SAR for general population /uncontrolled exposure limits inANSI/IEEE C95.1-1992 and Canada RSS 102, and had been tested in accordance withthe measurement methods and procedures specified in OET Bulletin 65 Supplement C,and Canada RSS 102. This device has been tested, and meets the FCC, IC RF exposureguidelines when tested with the device operating conditions.Déclaration de la FCC/d’Industrie Canada surl’exposition aux radiofréquencesLa norme régissant l’exposition des appareils sans fil aux radiofréquences emploie une unitéde mesure dénommée Taux d’absorption spécifique, ou TAS. La FCC et Industrie Canada ontdéfini la même limite de TAS : 1,6 W/kg. Cet appareil est conforme au TAS pour les limitesd’exposition générales de la population/non contrôlées définies par les règles C95.1-1992 del’ANSI/IEEE et RSS 102 d’Industrie Canada ; il a été testé en conformité avec les méthodeset procédures de mesure spécifiées dans le supplément C du bulletin 65 de l’OET (Officed’ingénierie et de technologie) et la règle RSS 102 d’Industrie Canada. Cet appareil a été testéselon les directives de la FCC et d’IC concernant l’exposition aux radiofréquences et s’est révéléconforme à ces dernières lorsqu’il a été testé en contact direct avec le corps.Export restrictionsThis product or software contains encryption code which may not be exported or transferredfrom the US or Canada without an approved US Department of Commerce export license.This device complies with Part 15 of FCC Rules., as well as ICES 003 B / NMB 003 B.Operation is subject to the following two conditions: (1) this device may not cause harmfulinterference, and (2) this device must accept any interference received, including interferencethat may cause undesirable operation. Modifications not expressly authorized by FujitsuAmerica, Inc. may invalidate the user’s right to operate this equipment.98 Fujitsu
FCC and IC Regulatory InformationRestrictions concernant l’exportationCe produit ou logiciel contient du code de chiffrement qui ne peut être exporté ou transféré duCanada ou des États-Unis sans un permis d’exportation du département du commerce desÉtats-Unis. Ce matériel est conforme à la Partie 15 des règlements de la FCC, ainsi qu’à lanorme ICES 003 B/NMB 003 B. Son fonctionnement est soumis aux deux conditions suivantes: (1) cet appareil ne doit pas causer d’interférence nuisible; (2) cet appareil doit acceptertoutes les interférences reçues, y compris celles pouvant causer un mauvais fonctionnementde l’appareil. Toute modification n’ayant pas été expressément approuvée par la société FujitsuAmerica Incorporated peut annuler le droit de l’utilisateur de se servir du matériel.Canadian NoticeThe device for the 5150 - 5250 MHz band is only for indoor usage to reduce the potentialfor harmful interference to co-channel mobile satellite systems.The maximum antenna gain of 6 dBi permitted (for devices in the 5250 - 5350 MHz, 5470 - 5725MHz and 5725 - 5825 MHz bands) to comply with the e.i.r.p. limit as stated in A9.2 of RSS210.In addition, users are cautioned to take note that high power radars are allocated as primaryusers (meaning they have priority) of 5250 - 5350 MHz and 5650 - 5850 MHz and theseradars could cause interference and/or damage to LE-LAN devices.Avis pour le CanadaLe matériel destiné à un usage sur la bande 5 150 - 5 250 MHz doit être utiliséuniquement à l’intérieur afin de réduire les risques de brouillage nuisible causé auxsystèmes mobiles par satellite fonctionnant sur un même canal.Un gain d’antenne de 6 dBi est autorisé (pour le matériel utilisant les bandes 5 250 - 5 350MHz, 5 470 - 5 725 MHz et 5 725 - 5 825 MHz), conformément à la limite p.i.r.e. maximalepermise selon l’annexe A9.2 afférent aux périphériques RSS210.En outre, les utilisateurs doivent prendre garde au fait que les radars de grande puissancesont considérés comme des utilisateurs principaux (ce qui signifie qu’ils sont prioritaires) desbandes 5 250 - 5 350 MHz et 5 650 - 5 850 MHz et qu’ils pourraient causer des interférenceset/ou des dommages aux appareils de réseau exempts de licence.Fujitsu 99
AppendixAppendixBefore Using the Optional Wireless LANThis manual describes the procedures required to properly set up and configure the optionalintegrated Wireless LAN Mini-PCI device (referred to as "WLAN device" in the rest of themanual). Before using the WLAN device, read this manual carefully to ensure its correctoperation. Keep this manual in a safe place for future reference.Wireless LAN Devices Covered by this DocumentThis document is applicable to systems containing the following device:• Intel® Dual Band Wireless-AC 8265Characteristics of the WLAN Device• The WLAN devices are PCI Express Mini cards attached to the main board of the mobile computer.• The WLAN devices operate in license-free RF bands, eliminating the need to procurean FCC operating license. The WLAN operates in the 2.4GHz Industrial, Scientific,and Medical (ISM) RF band and the lower, middle, and upper bands of the 5GHzUnlicensed National Information Infrastructure (UNII) bands.• The WLAN devices are capable of five operating modes, IEEE802.11a, IEEE802.11ac,IEEE802.11b, IEEE802.11g, and IEEE802.11n.• The WLAN device is Wi-Fi certified and operates (as applicable) at the maximum data rateof 867 Mbps in IEEE802.11ac mode, 450 Mbps in IEEE802.11n mode (300 Mbps in thisconfiguration); 54 Mbps in IEEE802.11g mode; and 11 Mbps in IEEE802.11b mode.• The WLAN devices support the following encryption methods - WEP,TKIP, CKIP, and AES encryption.• The Wireless LAN devices are compliant with the following standards: WPA,WPA2, CCX1.0, CCX2.0, CCX3.0, and CCX4.0.100 Fujitsu
AppendixWireless LAN Modes Using this DeviceAd Hoc Mode"Ad Hoc Mode" refers to a wireless network architecture where wireless network connectivitybetween multiple computers is established without a central wireless network device, typicallyknown as Access Point(s). Connectivity is accomplished using only client devices in a peer-to-peerfashion. That is why Ad Hoc networks are also known as peer-to-peer networks. Ad Hocnetworks are an easy and inexpensive method for establishing network connectivity betweenmultiple computers. Ad Hoc mode requires that the SSID, network authentication, and encryptionkey settings are identically configured on all computers in the Ad Hoc network.Fujitsu 101
AppendixAccess Point (Infrastructure) ModeInfrastructure mode refers to a wireless network architecture in which devices communicate withwireless or wired network devices by communicating through an Access Point. In infrastructuremode, wireless devices can communicate with each other or with a wired network. Corporatewireless networks operate in infrastructure mode because they require access to the WLAN inorder to access services, devices, and computers (e.g., file servers, printers, databases).**** = An optional hub for a wired LAN maybe required depending upon the typeof access point used.** = ADSL modem, cable modem, or similar102 Fujitsu
AppendixHow to Handle This DeviceThe WLAN device is an optional device that may come pre-installed in your mobile computer. Undernormal circumstances, it should not be necessary for you to remove or re-install it. The OperatingSystem that your mobile computer comes with has been pre-configured to support the WLAN device.• Integrated Intel Centrino wireless LAN devices support IEEE802.11a, IEEE802.11ac,IEEE802.11b, IEEE802.11g, and IEEE802.11n.• The WLAN device operates in the 2.4 GHz ISM band and the 5 GHzlower, middle, and upper UNII bands.• Microwave ovens may interfere with the operation of WLAN devices since they operate in thesame 2.4 GHz frequency range as IEEE802.11b/g/n devices. Interference by microwavesdoes not occur with IEEE802.11a radio which operates in the 5 GHz RF band.• Wireless devices that transmit in the 2.4 GHz range may interfere with operation of WLANdevices in IEEE802.11b/g/n modes. Symptoms of interference include reduced throughput,intermittent disconnects, and many frame errors. It is HIGHLY recommended that theseinterfering devices be powered off to ensure proper operation of the WLAN device.Deactivating/Disconnecting the WLAN DeviceDisconnecting the WLAN device may be desired in certain circumstances (to extend batterylife) or where certain environments require it (i.e. hospitals, clinics, airplanes, etc.). TheWLAN device can be disconnected in Windows using the WLAN icon in the system tray(Note that disconnecting via the icon in the system tray does not turn off the radio; itcontinues to transmit and receive even though it’s not connected.)►Press the key combination Fn +F5 to deactivate the Wireless DeviceWirelessLANWirelessLANBluetoothBluetoothThe wireless component indicator will go off when the wireless components are switched off.Fujitsu 103
AppendixConfiguring the Wireless LANThe optional WLAN device can be configured to establish wireless network connectivityusing the software that is built into Windows. Support for most industry standardsecurity solutions is contained in this software.Pre-defined parameters will be required for this procedure. Please consult withyour network administrator for these parameters:Configuring the WLAN Using WindowsThe WLAN device can be configured to establish wireless network connectivity usingthe software that is built into Windows Vista. Support for most industry standardsecurity solutions is contained in this software.Pre-defined parameters are required for this procedure. Consult your networkadministrator for these parameters:1. From the Modern Start screen, press Windows +X, then select Control Panel from the menu.2. If the Control Panelis not in Classic View, select Classic View from the left panel.Double-click the Network and Sharing Center icon.3. Select Setup a new connection or network.4. Depending upon what type of connection you would like to make, make a selection. Foran infrastructure network, select Manually connect to a wireless network.5. Enter the required information. It may be necessary to consult with your networkadministrator for some of the information.6. In the event you require assistance, go to the Network and Sharing Center window (ControlPanel > Network and Sharing Center), and type in relevant keywords in the Search box.Connection to the networkAfter you have configured your computer, you can connect to an active networkby performing the following steps:1. Click on the WLAN icon in the system tray.2. Select Connect to a network.3. Select a network from the list that appears, and click the Connect button.104 Fujitsu
AppendixTroubleshooting the WLANCauses and countermeasures for troubles you may encounter while using yourwireless LAN are described in the following table.Problem Possible Cause Possible SolutionIncorrect network name (SSID)or network keyAd hoc connection: verify thatthe network names (SSID’s)and network keys (WEP) ofall computers to be connectedhave been configured correctly.SSID’s and WEP key valuesmust be identical on eachmachine.Access Point (Infrastructure)connection: set the networkname (SSID) and network keyto the same values as those ofthe access point.Set the Network Authenticationvalue identically to that of theAccess Point. Please consultyour network administrator forthis value, if necessary.Unavailable network connectionWeak received signal strengthand/or link qualityAd hoc connection: Retryconnection after shorteningthe distance to the destinationcomputer or removing anyobstacles for better sight.Access Point (Infrastructure)connection: Retry connectionafter shortening the distance tothe access point or removingany obstacles for better sight.Fujitsu 105
AppendixProblem Possible Cause Possible SolutionThe WLAN device wasdeactivated or is disabledCheck if the wireless switchis turned On. Go to Start >Control Panel, and doubleclickon Windows Mobility Center.Ifthe wireless network is off, clickthe Turn wireless on button.The computer to be connectedis turned offCheck if the computer to beconnected is turned ON.Incorrectly configured networksettingsRecheck the configuration ofyour network settings.RF interference from AccessPoints or other wirelessnetworksThe use of identical oroverlapping RF channelscancause interference with theoperation of the WLAN device.Change the channel of yourAccess Point to a channelthat does not overlap with theinterfering device.Wireless network authenticationhas failedRe-check your NetworkAuthentication, Encryption,and Security settings.Incorrectly configuredsecurity settings such asan incorrectly typed WEPkey, a mis-configured LEAPusername, or anincorrectlychosen authentication methodwill cause theLANdevicetoassociate but not authenticateto the wireless network.Unavailable network connection(continued)Incorrect IP addressconfigurationThis only applies to networksusing static IP addresses.Please contact your networkadministrator for the correctsettings.106 Fujitsu
AppendixUsing the Bluetooth DeviceBluetooth is integrated into the Wireless LAN module. The Bluetooth capabilities are BluetoothBasic, EDR and Bluetooth Low Energy (BT v4.0) operational modes.What is BluetoothBluetooth technology is designed as a short-range wireless link between mobile devices, suchas laptop computers, phones, printers, and cameras. Bluetooth technology is used to createPersonal Area Networks (PANs) between devices in short-range of each other.Proceed as follows to individually enable or disable wireless LAN or Bluetooth devices:1. Switch on the WLAN/Bluetooth via the key combination Fn +F5 .2. In the screen Modern Start, select the option Charms > Settings> Change PC Settings > Wireless.3. Under Wireless > Wireless Devices, click on the switch Bluetooth to switch on Bluetooth.Where to Find Information About BluetoothFor additional information about Bluetooth Technology, visit the BluetoothWeb site at: "www.bluetooth.com".FCC Radiation Exposure StatementThis system complies with the FCC limit values for radio frequency radiation in an uncontrolledenvironment. The Bluetooth antenna is located at the top edge of the LCD screen and is exemptfrom the criteria for minimum distance because of its low power consumption.The transmitter used in this system must not be operated together with other antennas or transmitters.Canadian NoticeTo prevent radio interference to licensed services, this system is designed for use in indoor spaces/ in buildings and not directly at window openings, to allow a maximum shielding.WarrantyUsers are not authorized to modify this product. Any modifications invalidate the warranty.This equipment may not be modified, altered, or changed in any way without signedwritten permission from Fujitsu. Unauthorized modification will void the equipmentauthorization from the FCC and Industry Canada and the warranty.Fujitsu 107
AppendixImage Backup and Recovery ProceduresThe following instructions cover separate Backup and Recovery Procedures for Windows®7 and Backup and Recovery Procedures for Windows 10. Please follow instructionsthat are applicable to your system’s operating system.Windows® 7 ProceduresIt is very important that you create DVD copies of your Recovery Image andBootable Disc before beginning to use your system.It is also important that you create a copy of essential software to external writablemedia or an external drive. Follow the instructions in the "“Creating a Backup of theSystem-Specific Software Drivers”"section to create the copy.Creating a Backup of Bootable Disc and RecoveryImage for Windows 7When you purchased your new system, a copy of the recovery image was loaded into ahidden partition on your hard disk drive. Having a copy of the recovery image available toyou means that in the event of system failure, you will be able to restore it.To make a copy of the recovery image to DVD discs, you will need three or four blankdiscs to create the copy. After creating the copy, be sure to label the discs and keepthem in a safe place to ensure they do not get damaged.Note: If your system does not have an internal writable DVD drive, connect your systemto an external drive* before beginning the following steps.* DEPENDING UPON YOUR OPTICAL DRIVE AND MEDIA FORMAT USED, SOME MEDIATYPES MAY BE INCOMPATIBLE FOR CREATING IMAGE BACKUPS.1. Launch System Restore and Recovery from the desktop icon. It will allow you to createthe Bootable Disc and the Recovery Image Disc Set.2. On Step 1: Select the Bootable Disc from the list:a. Select a media type.b. Notice the number of discs that are needed for the set.c. Click Next to proceed.3. On Step 2: Confirm your Recovery Disc, click Next.4. On Step 3:follow the on-screen instructions to make the disc or disc set, then click Start.It takes approximately 20 minutes to make one disc.5. On Step 4, when the disc creation is completed, a message appears.Click Finishto exit the program.6. RepeatStep 1: Select Recovery Disc from the list and repeat the abovesteps 2(a), 2(b), 2(c), 3, 4 and 5.108 Fujitsu
AppendixCreating a backup of the System-Specific Software DriversWe recommend you to create a backup of the content of the C:\Drivers on your systemto writable media or an external drive. System-specific software drivers are alsoavailable for download through the Fujitsu support site.WINDOWS 7 RECOVER YOUR SYSTEM WHEN THEHARD DRIVE IS STILL ACCESSIBLEUsing the Recovery and Utility ToolsThe Recovery and Utility tools consist of a variety of tools that will help you recover yourrecovery image and system images, and delete the data from your hard drive.Methods for accessing the utilitiesRecovery and Utility Tools are preinstalled in a hidden partition by the factory, orthey can be accessed by using the bootable disc.Note: The Recovery and Utility tools may be deleted from your hard disk drive if you modify thepartitions. If that occurs, you will not be able to use the hidden partition for booting to Recoveryand Utility Tools, but you will still be able to boot from the Bootable Disc.Determining whether Recovery and Utility is pre-loaded1. Turn on or reboot your system. When the Fujitsu logo appears, press the F12 key.2. Use the Tab key to get to the Application Menu.3. Check whether the Recovery and Utility option is present. If it is not present, it means thatthe utility must be used from the Bootable Disc. Proceed to the "“Running Recovery andUtility from the Bootable Disc”"section if Recovery and Utility is unavailable.Running Recovery and Utility from hard disk1. Turn on or reboot your system. When the Fujitsu logo appears, press the F12 key.2. Use the Tab key to get to the Application Menu.3. Move the cursor down to Recovery and Utility and press the Enter key.4. Choose your language, if necessary. Select Recovery and Utility to proceed.5. Three tool options appear: Diagnostics,Recovery,andUtility (refer to the" Recovery andUtility tools "section below for instructions on how to use these tools).6. If this was successful please skip the next step and go to the "Recovery and Utility tools" section.7. If this was NOT successful, please go to the next step.Running Recovery and Utility from the Bootable DiscNote: If your system does not have an internal writable DVD drive, connectyour system to an external drive.To verify/change the boot-up priority (rather than booting-up from the hard drive oran external media drive), perform the following steps:1. Power on your system. When the Fujitsu logo appears on the screen, press the F12 key.2. Insert the bootable disc into the drive tray.3. Highlight the CD/DVD option from the Boot menu, then press Enter .Fujitsu 109
Appendix4. Click OK.5. Select CD/DVD boot mode: UEFI Mode, if applicable then press Enter .Whilethefiles are being loaded from the disc, the Fujitsu logo screen will appear followedby a progress bar at the bottom of the screen.Recovery and Utility toolsNote: Recovery and Utility tools may not be available on your system dependingon the region from which the system was shipped.Diagnostics tool: The Diagnostics tool is designed for use by IT professionals. It is not likely youwill need to use this tool. If you should need to use this tool, perform the following steps:1. Press the Diagnostics Toolbutton to start the Diagnostics tool.2. Read the note, and then click OK.3. Choose one or more of the following options for diagnostics on the Fujitsu Hardware DiagnosticsTool window: CPU, Memory, Display, Hard Disk, CD/DVD/BD, Floppy Disc, Keyboard, and Mouse.4. Click the Option button in the Too l menu to specify how many times the toolshould run diagnostics on each selected component.5. Press Execute to start the Diagnostics tool.6. After the execution is completed, the selected components are circled in red to indicate that theyhave been diagnosed and the result dialog window opens. Click Close to close the window.7. Click End to close the Diagnostics tool, and then click Yes to confirm the end of diagnostics session.Recovery tool: The Recovery tool contains two options:•Restore C Drive: Restore recovery image (only C: drive)•Restore Full Hard Drive: Restore recovery image (full hard drive).You can use these tools to restore the Recovery Image from the hidden partition, and perform a fullhard drive recovery. Please refer to instructions above for details on how to create a Recovery Image.Restore the Recovery Image from the Hidden Partition1. Click Restore C: drive from the Recovery and Utility tools.2. The progress bar is followed by Restore Recovery image (only C: drive) screen confirmingthat the image will be restored to the C: drive. Click Next.3. Read the instructions screen and select Agree,thenclickNext.4. Click OK to acknowledge the warning message to restore recovery image to the C: drive.5. When the progress bar appears, wait for the process to complete.6. Click Finishwhen the process completes; the computer will restart to Windows.110 Fujitsu
AppendixRECOVER YOUR SYSTEM WHEN THE HARD DRIVEIS NOT BOOTABLE FOR WINDOWS 7Restore the Recovery Image for Full Hard DiskFollow the steps in the "Recovering your Recovery Image using Recovery and Utility(for new hard drive or non-bootable hard drive)"section. You will need the BootableDisc and the Recovery Disc Set for this task.Utility tool: If applicable for your region, the Utility tool contains two options:Hard Disk Data Delete and Partition Creation.•TheHard Disk Data Delete utility is used to delete all data on the hard diskand prevent the data from being reused.NOTE: Do not use the Hard Disk Data Delete utility unless you are absolutely certainthat you want to erase your entire hard disk, including all partitions.To delete hard disk data:a. Click the Hard Disk Data Delete button. The progress bar appears, followedby the End User License Agreement (EULA) screen.b. Agree to the EULA and click Next.c. Choose the hard disk from which the data should be deleted in thelist of hard disks and click Next.•ThePartition Creation utility is used to change the C: and D: drive partition sizes.WARNING: It is highly recommended that you send your product to Fujitsu Service to replace ahard drive. A mistake could possibly destroy your computer, your new hard drive or both.)Fujitsu 111
AppendixRecovering Your Recovery Image Using Recovery and Utility(for new hard drive or non-bootable hard drive)If you have installed a new hard drive or your hard drive is not bootable, perform the following steps.Note: You will need the Bootable disc and Recovery Image disc set for this recovery.1. Power on your system. When the Fujitsu logo appears on the screen, press the F12 key.2. Insert the bootable disc in your DVD drive, then click OK.3. Highlight the CD/DVD option from the Boot Menu and press Enter .4. Select CD/DVD boot mode: Select UEFI Mode, if applicable and press Enter .While the files are being loaded from the disc, the Fujitsu logo screen appearsfollowed by a progress bar at the bottom of the screen.5. Choose your language, if necessary.6. Three tool options appear: Diagnostics,Recovery and Utility.SelectRecovery.• Select Restoring the Factory Image (full hard drive recovery).7. Click Next to confirm full hard drive restoration. All data on the hard disk drive will be deleted.8. Agree to the EULA by selecting the Agree option and clicking Next.9. Click Next on the Recovery Disc. Check screen to verify that the bootabledisc has been inserted into the optical drive.10. The Checking for Recovery Disc screen appears followed by the prompt to insert thefirst disc. Click OK to continue. Repeat this step for all discs. After all recovery discshave been checked and the check has been completed, click Next.11. Follow the prompt to reinsert the first recovery disc and click Next.12. Click OK when you receive the final warning informing you that all data on harddiskdrive C will be lost. This starts the recovery process.13. Follow the prompts to insert the next recovery discs and click OK.14. After the copying of the image to the hard disk drive completes the restoreprocess is complete, click Finish to restart the system. The computer will restartautomatically and then go through the first boot process.112 Fujitsu
AppendixInstalling the Software after the Recovery Image is RestoredNote: The following steps are needed only if you restore the image from theDVD Recovery Disc Set that you purchased.Installation of essential access software1. Insert the bootable disc in your DVD drive.2. Open the Drivers folder in the disc, and follow the steps in readme.txt. If there is not a Driversfolder in the Bootable Disc, the computer does not need the essential access software.The recovery image already has the essential access software installed.3. You can now connect to the Internet and download FSDM (Fujitsu Software DownloadManager) from the support site and download all the software applicable to themodel and OS using FSDM if they are not downloaded yet.Auto Installation support for the software downloaded from support website1. Download FSDM (Fujitsu Software Download Manager) from the support site and download allthe drivers applicable to the model and OS using FSDM if they are not downloaded yet.2. When the software packages are downloaded from the web, it is important todownload the Auto Installer Software package and the model/language-specificReadme file if you prefer to auto install the software.3. It is important to have the extracted Auto Installer software package folderand Readme file in the same location as other software folders. Otherwiseauto-installation of the software will not be supported.4. Inside the Auto Installer software package, launch FjAutoinstall.exe as administrator.5. Click Yes on the User Account Control dialog box. This will take some time toprocess the software packages. A message will be displayed during this timestating Please wait while the content is being processed.6. If the EULA is displayed for the Fujitsu Software Auto Installer, acceptthe EULA, otherwise continue.7. The Fujitsu Software Auto Installer user interface will be launched providing the abilityto auto install the software downloaded from support site.8. It is recommended that you install all the software in the listed order. You canSelect All, to install the software in the order listed.9. Click the Install button to start the installation.10. After installing all the selected drivers, the Installation Results window is displayed. Click OK.11. The You must restart the system for the settings to take effect. Do you wish toreboot now? message appears. Select Yes.12. The system will now reboot.Fujitsu 113
AppendixWindows® 10 ProceduresIt is very important that you create your Recovery Drive before beginning to use your system.It is also important that you create a backup of the content of the C:\Drivers on yoursystem to writable media or an external drive. System-specificsoftwaredriversarealso available for download through the Fujitsu support site.Note: Most of the information below comes from the Microsoft® page"http://windows.microsoft.com/en-us/windows-10/windows-10-recovery-options" .Please refer to it for more details.Creating a recovery driveA recovery drive can help you troubleshoot and fix problems with your PC, even if itwon’t start. To create one, all you need is a USB flash drive. Windows will inform youofthesizetheUSBflash drive needed to hold the required data.1. From the taskbar, search for Create a recovery drive and then select it. You may beasked to enter an administrator password or confirm your selection.2. When the tool opens, make sure Backup system files to the recovery driveis selected and then select Next.3. Connect a USB drive to your PC, select it, and then select Next - Create. A large number offiles need to be copied to the recovery drive, so this could take some time.4. When it’s done, select Finish.Note:If you chose not to back up the system files when you created your recovery drive onWindows 10, you won’t be able to use it to reinstall Windows.Recovery options in Windows 10If your PC isn’t running as quickly or reliably as it used to, try one of these recoveryoptions. The following table can help you decide which one to use.Problem Try thisYour PC isn’t working well and you recentlyinstalled an app, driver, or update.Restore from a system restore pointYour PC isn’t working well and it’s been a whilesince you installed anything new.Reset your PCYour PC won’t start and you’ve created arecovery drive.Use a recovery drive to reinstall WindowsYour PC won’t start and you haven’t created arecovery drive.Use installation media to reinstall WindowsRestore from a system restore pointThis option takes your PC back to an earlier point in time, called a system restore point. Restorepoints are generated when you install a new app, driver, or Windows update, and when youcreate a restore point manually. Restoring won’t affect your personal files, but it will removeapps, drivers, and updates installed after the restore point was made.114 Fujitsu
Appendix1. Right-click (or press and hold) the Start button, and then select Control Panel.2. Search Control Panel for Recovery.3. Select Recovery -Open System Restore - Next.4. Choose the restore point related to the problematic app, driver, or update,and then select Next -Finish.Note: If you don’t see any restore points, it could be because the system protection isn’t turnedon. To check, go to the Control Panel, search for Recovery, and then select Recovery - ConfigureSystem Restore - Configure and make sure Turn on system protection is selected.Reset your PCOption What it doesKeep my files This reinstalls Windows 10, but keeps your personal files and anyapps that came with your PC. It removes:• Changes you made to settings• Apps and drivers you installedRemove everything This reinstalls Windows 10 and any apps that came with your PC.It removes:• Personal files• Changes you made to settings• Apps and drivers you installedIf you’re planning to donate, recycle, or sell your PC, use this optionand choose to fully clean the drive. This might take an hour ortwo, but it makes it harder for other people to recover files you’veremoved.Use a recovery drive to reinstall WindowsNote: This process utilizes the USB Recovery Drive that you created in theprevious section "Create a Recovery Drive".1. Connect the recovery drive and turn on your PC.2. On the Choose an option screen, select Troubleshoot - Reset this PC, and thenchoose the reset option that’s best for you.If that doesn’t fix the problem, try Troubleshoot - Recover from a drive. This will remove your personalfiles, apps and drivers you installed, and changes you made to settings. If you repartitioned thedrive Windows is installed on, note that this will restore the drive’s default partitions.Use installation media to reinstall WindowsIf you have installation media, like a Recovery DVD that you purchased fromFujitsu, you can use it to reinstall Windows. You will need to install additionaldrivers and applications after reinstalling Windows.To reinstall Windows, follow the steps below:1. Power on your system. When the Fujitsu logo appears on the screen, press the F12 key.2. Insert the bootable disc in your DVD drive.3. Highlight the CD/DVD option from the Boot Menu and press Enter .Fujitsu 115
Appendix4. Follow the on-screen instructions to restore the image.• Select the language.• At the Windows Setup dialog window, enter your OS, language and otherpreferences and click Next to continue.•ClickInstall now to proceed with reinstalling Windows.• At License terms, check on I accept the license terms and click Next.•AtWhich type of installation do you want,clickonCustom: Install Windows only (advanced).• Delete all partitions on the drive and click Next. Installation of Windows will start. This willtake some time so please wait until the installation is finished and the system restarts.5. When the system restarts, perform all set-up steps to arrive at the Desktop.6. Connect to the Internet.7. Use the Backup of the contents of the C:\Drivers to install needed drivers andapplications to your system. If it is not available, download the software from theFujitsu Support Site, as described below in the "Auto Installation support for thesoftware downloaded from support website" section below.Installation of essential access software1. Insert the bootable disc in your DVD drive.2. Open the Drivers folder in the disc, and follow the steps in readme.txt. If there is not a Driversfolder in the Bootable Disc, the computer does not need the essential access software.The recovery image already has the essential access software installed.3. You can now connect to the Internet and download FSDM (Fujitsu Software DownloadManager) from the support site and download all the software applicable to themodel and OS using FSDM if they are not downloaded yet.Auto Installation support for the software downloaded from support website1. Download FSDM (Fujitsu Software Download Manager) from the support site and download allthe drivers applicable to the model and OS using FSDM if they are not downloaded yet.2. When the software packages are downloaded from the web, it is important todownload the Auto Installer Software package and the model/language-specificReadme file if you prefer to auto install the software.3. It is important to have the extracted Auto Installer software package folder andReadme file in the same location as the other software folders. Otherwiseauto-installation of the software will not be supported.4. Inside the Auto Installer software package, launch FjAutoinstall.exe as administrator.5. Click Ye s on the User Account Control dialog box. This will take some time toprocess the software packages. A message will be displayed during this timestating Please wait while the content is being processed.6. If the EULA is displayed for Fujitsu Software Auto Installer, accept the EULA, otherwise continue.7. The Fujitsu Software Auto Installer user interface will be launched providing the abilityto auto install the software downloaded from the support site.8. It is recommended that you install all the software in the listed order. You canSelect All, to install the software in the order listed.9. Click the Install button to start the installation.10. After installing all the selected drivers, the Installation Results window is displayed. Click OK.116 Fujitsu
Appendix11. You must restart the system for the settings to take effect. Do you wish to rebootnow? message appears. Select Yes.12. The system will now reboot.Downloading driver updatesTo ensure that you always have the most current driver updates related to your system,you should occasionally access the Fujitsu Software Download Manager (FSDM) utility.The FSDM utility is available from the Fujitsu Support site. FSDM will allow you to viewand download the most current drivers, utilities and applications to determine whetheryou have the latest versions. To download the FSDM utility, go to the support site:"http://support.fujitsupc.com/CS/Portal/support.do?srch=DOWNLOADS".Fujitsu 117
IndexIndexAAC adapterconnecting 19Set up 19Acoustic warnings 85Activatekeyboard backlight 41Alt+Tab 42Anti-theft protection 64Audio connections 74BBack tab 42Backspace 38Backspace key 38Battery 45battery charge 49Caring for and maintaining 45charge level 45Charging 45Discharges too quickly 84see Rechargeable battery 45Self-discharge 45Service life 45Storing 45battery charge meter 45BIOS Setup Utility, protecting with password 65calling 76exiting 78operation 77Settings 76Blank LCD screen 80Bluetoothswitching module off 53, 103switching module on 53, 103Bluetooth, Safety notes 14Bonus Apps 21CCaps Lock 39Caps Lock key 39Charge capacity, battery 45Choose a location 19Clickpad 36, 41buttons 36Deactivating 41Dragging items 37Executing commands 36Moving the pointer 36Selecting an item 36Clickpad buttons 41ComponentsInstalling/Removing 75Configuration, BIOS Setup Utility 76Configuring hardware 76Configuring system 76Connecting audio devices 74Connecting headphones 74Ctrl+Alt+Del 42Cursor control 39Cursor keys 39DDate not correct 80Deactivatekeyboard backlight 41Declarations of conformity 95Display orientationselect 29DOC (INDUSTRY CANADA) NOTICES 92EEndingenergy saving mode 83EnergyEnergy consumption 49Energy saving 14Energy saving functions 49Enter 38Enter key 38Error messages on the screen 85ErrorsAcoustic warnings 85Screen messages 85Ethernet LAN 56FFaultElimination 79Fingerprint sensor 64configuring 64First-time setup 18Fn key 39Fn+F10 42Fn+F2 41Fn+F3 41Fn+F4 41Fn+F5 41118 Fujitsu
IndexFn+F6 41Fn+F7 41Fn+F8 41Fn+F9 42GGetting started 18HHDMI port 70IImportant notes 13In case of service 75Incorrect time 80Information,safety 13KKensington Lock Cable 64Key combinations 41Keyboard 37keys 37LLandscape formatdisplay 29LCD screenDecrease brightness 41difficult to read 81Notes 32reflected glare 81Remains blank 80Line feed 38MMaking ready to use 19Mechanical security 64Memory cardhandling 50inserting 50removing 51Microphone 51Mobile operation 15Monitorconnection 71no image 81remains blank 81unstable image 81Monitor connectionsee VGA socket 71NNotebookbefore traveling 15does not start 82not working 83operating 22switching off 30transporting 15Notebook: switching on 25Notes 13disposal / recycling 92Energy saving 14LCD screen 32Transport 15Num Lockindicator 40Number keypad 37Numeric keypad 37see Virtual number keys 40OOperating systemactivating system protection 66cancel system protection 66Protecting with password 66Operation, notebook 22PPackaging 18Passwordchanging 66entering 65removing 66Password protection 65Pen 33Port replicatorPorts 57Portrait formatdisplay 29PortsPort replicator 57Power saving 14Power-on indicator 25Printer does not print 83Problem solving 79RRadio componentsSafety notes 14Fujitsu 119
IndexRechargeable batterysee battery 45Return 38SSafety information 13Screen brightnessDecrease 41Increase 41Screen connectionsee VGA socket 71Security functions 62Smart Card 67SystemLock 67Self-discharge, battery 45Service life, battery 45Set upDevice 19Setupsee BIOS Setup Utility 76Shift 39Shift key 39Shift+Tab 42SlotMemory cards 50Speaker 51Status indicators 22Supervisor passwordchange 66entering 65removing 66Switch offspeakers 41Switch onspeakers 41Switching between screen outputs 42Switching on for the first time 20SymbolsIndicators 22System settings, BIOS Setup Utility 76TTab key 38The wireless connection to a networkdoes not work 83Time not correct 80Tips 79TPM 69Transport 15Damage during transportation 18Traveling, notebook 15Troubleshooting 79Trusted Platform Module 69UUMTS 55antenna 55USB charging function 73USB ports 72User passwordchange 66entering 65removing 66Using the security lock 64VVGA socket 71Virtual number keys 40Volumeincrease 42reduce 41Volume control 51WWebcam 44Windows key 39Wireless components 41Wireless LANSafety notes 14switching module off 53, 103switching module on 53, 103Wrong date/time 80120 Fujitsu

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