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SystemOperating ManualFUJITSU Tablet STYLISTIC Q738
Contact address in North AmericaFUJITSU AMERICA INC.1250 East Arques Avenue, Sunnyvale,CA 94085-3470, U.S.A.Telephone: 800 831 3183 or 408 746 6000"http://solutions.us.fujitsu.com""http://solutions.us.fujitsu.com/contact"Have a question? Email us at: "AskFujitsu@us.fujitsu.com"Copyright©2017Fujitsu America, Inc. All rights reservedFPC65-7872-01
FUJITSU Tablet STYLISTIC Q738Operating Manual781014182340647478819098101102105106Declarations of conformity Fujitsu Contact Information Ports and controlsImportant notesFirst-time setup of your device WorkingwiththeTabletPC Accessories for your Tablet PC (optional)Security functions Connecting external devices Settings in BIOS Setup Utility Troubleshooting and tips Technical dataManufacturer’s notes Declarations of conformity FCC and IC Regulatory InformationAppendixIndex 115
Copyright and Trademark InformationFujitsu America, Incorporated has made every effort to ensure the accuracy and completenessof this document; however, as ongoing development efforts are continually improving thecapabilities of our products, we cannot guarantee the accuracy of the contents of thisdocument. We disclaim liability for errors, omissions, or future changes.Fujitsu, the Fujitsu logo and STYLISTIC are registered trademarks of Fujitsu Limitedor its subsidiaries in the United States and other countries.The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarksor registered trademarks of HDMI Licensing, LLC in the United States and other countries.Intel and Intel Core are trademarks or registered trademarks of Intel Corporation orits subsidiaries in the United States and other countries.Microsoft and Windows are either registered trademarks or trademarks of MicrosoftCorporation in the United States and/or other countries.The ExpressCard word mark and logo are owned by the Personal ComputerMemory Card International Association (PCMCIA) and any use of such marks byFujitsu America, Incorporated is under license.Google is a trademark or registered trademark of Google Incorporated.Bluetooth is a trademark of Bluetooth SIG, Inc., USA.OmniPass is a trademark of Softex, Inc.Roxio is a trademark of Roxio, a division of Sonic Solutions.Adobe, Acrobat, and Adobe Reader are either registered trademarks or trademarks of AdobeSystems Incorporated in the United States and/or other countries.
ContentsContentsDeclarationsofconformity ............................................................. 7Fujitsu Contact Information ............................................................ 8Notational conventions .................................................................. 9Portsandcontrols ..................................................................... 10Importantnotes ........................................................................ 14Safetyinstructions ...................................................................... 14Additional safety notes for devices with wireless components . . ............................. 15Protecting the displayscreen ............................................................ 15Energysaving .......................................................................... 15Energy saving under Windows ....................................................... 15Traveling with your TabletPC ............................................................ 16Beforeyoutravel ................................................................... 16Transporting the TabletPC ........................................................... 17Cleaning the TabletPC .................................................................. 17First-timesetupofyourdevice ......................................................... 18Unpacking and checking the device . . . ................................................... 18Choose a location . ...................................................................... 19Mounting the feet (only device versions with palm vein sensor) ............................. 19Connecting the AC adapter . . . ........................................................... 20Switching on the device for the firsttime .................................................. 20Installing Bonus Apps . . . . . ........................................................... 22Working with theTabletPC ............................................................ 23Status indicators ........................................................................ 23Switching theTabletPCon .............................................................. 25ProgrammingtheON/OFFbutton ..................................................... 26Switching theTabletPCoff .............................................................. 26Handwriting recognition .................................................................. 26Touchscreen ............................................................................ 26Select displayorientation(portraitorlandscapeformat) .................................... 28Using fingers ........................................................................... 28Calibrate the Dual Digitizer for finger-based operation of the device. ..................... 28Using thestylus ......................................................................... 29Stylus location ...................................................................... 30Adjustingthestylus .................................................................. 30Calibratingthestylus ................................................................ 31Securingthestylustether(optional) ................................................... 31Tab let buttons .......................................................................... 32Webcam ............................................................................... 32Rechargeablebattery ................................................................... 33Chargingandmaintainingthebattery ................................................. 33Using the energy saving functions . ....................................................... 33Memorycards .......................................................................... 34Supportedformats .................................................................. 34Insertingthememorycard ........................................................... 34Removingthememorycard .......................................................... 35SIM card ............................................................................... 36InsertingaSIMcard ................................................................. 36Fujitsu 3
ContentsRemovingaSIMcard ............................................................... 37WirelessLAN/Bluetooth/4G/LTE/NFCwirelesscomponents ................................. 37Switching the wireless components on and off ......................................... 37ConfiguringWLANaccess ........................................................... 37FurtherinformationonWLANandBluetooth ........................................... 37AccessviaUMTS ................................................................... 38AccessviaWirelessWAN ............................................................ 38Accessvia4G ...................................................................... 38NFC (Near Field Communication, optional) . . . ......................................... 38Ethernet and LAN (only cradle, keyboard docking station station) ................................................................................. 39GPS ................................................................................... 39Accessories for your Tablet PC (optional) . ............................................. 40Yourdockingcradle(optional) ............................................................ 40Cradle components . . ................................................................ 41Settingupthecradle ................................................................ 41Connecting the Tablet PC to the cradle . . ............................................. 42Disconnecting the Tablet PC from the cradle . ......................................... 43Keyboard docking station . . . ................... 44Ports on the keyboard docking station . ............... 45Connecting the tablet PC to the keyboard docking station station .............................................................................. 47Disconnecting the tablet PC from the keyboard docking station station ............................................................................. 48Notes . . . .... 49Intermediary VESA Mount Plate (optional) . . . ............................................. 52Hand strap (optional) . . . . ................................................................ 54Folio case (optional) . . . . . ................................................................ 56Protective TPU cover with hand strap (optional) . . ......................................... 57Prepare installation . . ................................................................ 57InserttheTabletPCintheprotectiveTPUcover ....................................... 58Connecting the Tablet PC to the keyboard docking station or cradle . . ................... 60Folio Cover Kit (optional) ................................................................ 61Insertingthesystemintothefoliocover ............................................... 61Caretipsforthefoliocover ........................................................... 63Securityfunctions ..................................................................... 64Configuring the fingerprint sensor ........................................................ 65Using the palm vein sensor (device-dependent) . . ......................................... 66UsingtheSecurityLock ................................................................. 68ConfiguringpasswordprotectioninBIOSSetupUtility ...................................... 68Protecting BIOS Setup Utility (supervisor password and user password) . . ............... 69Password protection for booting the operating system .................................. 70Passwordprotectionfortheharddisk ................................................. 70SmartCard reader (optional) . ............................................................ 72InsertingtheSmartCard ............................................................. 72Trusted Platform Module - TPM (device dependent) . . . . . . .................................. 73EnablingTPM ....................................................................... 73DisablingTPM ...................................................................... 73Connectingexternaldevices ........................................................... 74Connecting an external monitor . . ........................................................ 74MicroHDMIport .................................................................... 744Fujitsu
ContentsHDMI port (only with docking cradle, keyboard docking station station) ............................................................................. 75External monitor port (VGA) (only docking cradle, keyboard docking station and powerkeyboarddockingstation) ............................................................ 75Connecting USB devices . . . . . ........................................................... 76HowtoremoveUSBdevicescorrectly ................................................ 76Connecting external audio devices ....................................................... 77Connecting headphones or other audio output devices . . . . ............................. 77Connecting a microphone or other audio input devices . . . . ............................. 77Settings in BIOS Setup Utility . . . ....................................................... 78StartingtheBIOSSetupUtility ........................................................... 78BIOSSetup Utilityoperation ............................................................. 79ExitingBIOSSetupUtility ................................................................ 80Exit Saving Changes - save changes and exit BIOS Setup Utility . . ..................... 80Exit Discarding Changes - Reject changes and exit BIOS Setup Utility . . . . . .............. 80Load Setup Defaults – load default values . ............................................ 80Discard Changes - Discard Changes without exiting BIOS Setup Utility . . . . .............. 80Save Changes - save changes without exiting the BIOS Setup Utility . . . . . . .............. 80Savechangesandpoweroff ........................................................ 80Troubleshootingandtips .............................................................. 81Executingareset ....................................................................... 82Forcedshutdown .................................................................... 82Resetting the rechargeable battery . ................................................... 82Helpifproblemsoccur ................................................................... 82If you need to restore your system . ....................................................... 82TheTabletPC’sdateortimeisincorrect .................................................. 82Batterychargingindicatornotlit .......................................................... 83TheTabletPC’stouchscreenremainsdark ................................................ 83The display on the Tablet PC’s touchscreen is difficult to read. . ............................. 83Theexternalmonitorremainsblank ...................................................... 84Theexternalmonitorisblankortheimageisunstable ..................................... 84The cursor does not correctly follow the stylus movements . . . . ............................. 84Stylusinputnotworking ................................................................. 85TheTabletPCdoesnotstartafterswitchon ............................................... 85TheTabletPCstopsworking ............................................................. 85The printer does not print . . . . . ........................................................... 86The wireless connection to a network does not work . . . .................................... 86Thebatterydischargestooquickly ........................................................ 86Smart Card reader is not recognized . . . ................................................... 87SmartCardPINforgotten ................................................................ 87User and/or supervisor Smart Card lost . . . . . . ............................................ 87SmartCardlost ......................................................................... 87Acousticwarning ........................................................................ 88Errormessagesonthescreen ........................................................... 88Technicaldata ......................................................................... 90TabletPC .............................................................................. 90WLAN specifications .................................................................... 91Screenresolutionsforintegratedscreenandexternalscreens .............................. 93Rechargeablebattery ................................................................... 94AC adapter 65 W for the Tablet PC ....................................................... 94Dockingcradle(optional) ................................................................ 94Fujitsu 5
ContentsAC adapter 65 W for the cradle (optional) ............................................. 95Keyboard docking station ....................... .......................... . . ................... 95Notes ........... 95Intermediary VESA Mount Plate (optional) . . . ............................................. 96Hand strap (optional) . . . . ................................................................ 96Shoulder strap (optional) ................................................................ 96Folio case (optional) . . . . . ................................................................ 96Protective TPU cover with hand strap (optional) . . ......................................... 96Folio cover kit for hand vein sensor (optional) ............................................. 97Manufacturer’snotes .................................................................. 98Disposalandrecycling .................................................................. 98Recyclingyourbattery ............................................................... 98DOC (Industry CANADA) Notices ........................................................ 98ULNotice ........................................................................... 99ENERGYSTARCompliance ............................................................. 100Declarationsofconformity ............................................................. 101FCCRegulatoryInformation ........................................................... 102RegulatoryNotesandStatements ........................................................ 102WirelessLAN,HealthandAuthorizationforuse ........................................ 102Regulatory Information/Disclaimers . . ................................................. 103Federal Communications Commission statement: . . . . .................................. 103FCCInterferenceStatement ......................................................... 103FCC Radio Frequency Exposure statement . . . ......................................... 104Exportrestrictions ................................................................... 104Restrictions concernant l’exportation . ................................................. 104Canada,IndustryCanada(IC) .......................................................... 105Canadian Notice . ....................................................................... 105Avis pour le Canada . . . . . ................................................................ 106Appendix .............................................................................. 107Before Using the Optional Wireless LAN . ................................................. 107WirelessLANDevicesCoveredbythisDocument ...................................... 107CharacteristicsoftheWLANDevice .................................................. 107Wireless LAN Modes Using this Device . . ............................................. 108Deactivating/DisconnectingtheWLANDevice ......................................... 110ConfiguringtheWirelessLAN ............................................................ 110Connection to the network . . . ........................................................ 110TroubleshootingtheWLAN ........................................................... 111Image Backup and Recovery Procedures ................................................. 112Windows 10 Procedures . ............................................................ 112Creatingarecoverydrive ............................................................ 113RecoveryoptionsinWindows10 ..................................................... 113Downloading driver updates . ............................................................ 115Index .................................................................................. 1166Fujitsu
Declarations of conformityDeclarations of conformityDECLARATION OF CONFORMITYaccording to FCC Part 15Responsible Party Name:Address:Telephone:Declares that product: Fujitsu America, Inc. 1250 E. Arques Avenue Sunnyvale, CA 94085 (408) 746-6000Base Model Configuration: STYLISTIC Q738Complies with Part 15 of the FCC Rules.This device complies with Part 15 of the FCC rules. Operations are subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation.Fujitsu 7
Fujitsu Contact InformationFujitsu Contact InformationService and SupportYou can contact Fujitsu Service and Support in the following ways:• Toll free phone: 1-800-8Fujitsu (1-800-838-5487)• Website: "http://solutions.us.fujitsu.com/www/content/support/contact/index.php"Before you place the call, have the following information ready so that the customersupport representative can provide you with the fastest possible solution:• Product name• Product configuration number• Product serial number• Purchase date• Conditions under which the problem occurred• Any error messages that have occurred• Type of device connected, if anyFujitsu Shopping OnlinePlease go to "http://www.shopfujitsu.com/store/ ".Maintaining Latest ConfigurationTo ensure that you always have the most current driver updates related to your system, you shouldoccasionally access the Fujitsu Software Download Manager (FSDM) utility. The FSDM utility isavailable from the Fujitsu Support site. FSDM will allow you to view a list of the most currentdrivers, utilities and applications to determine whether you have the latest versions. If you havea Windows 10 operating system, you will need to go to the Support Site to download the FSDMUtility: "http://support.fujitsupc.com/CS/Portal/support.do?srch=DOWNLOADS".Limited WarrantyYour STYLISTIC Tablet PC is backed by a Fujitsu International Limited Warranty. Check theLimited Warranty Terms and Conditions Booklet that came with your Tablet PC.8Fujitsu
Fujitsu Contact InformationNotational conventionsPay particular attention to text marked with this symbol. Failure to observethis warning will endanger your life, will damage the device or lead to lossof data. The warranty will be invalidated if the device becomes defectivethrough failure to observe these warnings.Indicates important information which is required to use the device properly.►indicates an activity that must be performedindicates a resultThis style indicates data entered using the keyboard in a program dialogue or atthe command line, e.g. your password (Name123)oracommandusedtostart a program (start.exe)This style indicates information that is displayed on the screen by a program, e.g.:Installation is complete.This style indicates• terms and texts used in a software interface, e.g.: Click on Save.• names of programs or files, e.g. Windows or setup.exe."This style" indicates• Cross-references to another section, e.g. "Safety information"• cross-references to an external source, e.g. a web address: For moreinformation, go to "http://solutions.us.fujitsu.com/"• names of CDs, DVDs and titles or designations of other materials, e.g.:"CD/DVD Drivers & Utilities" or "Safety/Regulations" manualKey indicates a key on the keyboard, e.g: F10This style indicates terms and text that are emphasized or highlighted, e.g.: Do notswitch off the deviceFujitsu 9
Ports and controlsPorts and controlsThis chapter presents the individual hardware components of your device. It gives anoverview of the indicators and connections of the device. Please familiarize yourselfwith these items before you start to work with the device.Front (device version without palm vein sensor)Depending on your selected device version, your tablet PC may be equipped with a palmvein sensor on the right-hand side, see "Right side" sub-section on the following pages.123554671 = Touch screen2 = Webcam3 = Webcam LED4 = Speaker5 = Mechanical mounting for keyboarddocking station / cradle6 = Docking port7 = Ambient light sensor8 = Sim door10 Fujitsu48
Ports and controlsLeft side673 51 241 = Wireless indicator2 = Battery charging indicator3 = Micro HDMI port4 = USB Type-C port5 = USB 3 port6 = Micro SD slot7 = DC powerRight side (device version without palm vein sensor)1 2 64531 = Lock slot2 = USB 23 = Audio jack4 = SmartCard slot5 = Tether slot6 = Pen garageFujitsu 11
Ports and controlsRight side (device version with palm vein sensor)1562374891 = Shortcut button2 = Volume Down button3=VolumeUpButton4 = ON/OFF button5 = USB port (USB 2.0)6 = Palm vein sensor7 = Combined headphone and microphoneport (not visible in diagram)8 = Stylus slot9 = Tether eyelet for stylus tether12 Fujitsu
Ports and controlsBack 1241 = Fingerprint sensor2 = Webcam LED3 = Webcam light4 = Webcam 5 = Sim card slotFujitsu 1335
Important notesImportant notesImportantnotesNotesThis chapter contains essential safety information which must be followed when workingwith your Tablet PC. The other notes provide useful information about your Tablet PC.Safety instructionsSafetyinformationInform ation,Please follow the safety notes provided in the "Safety/Regulations" manualas well as the safety notes given below.Please pay special attention to the sections in the manual markedwith the symbol on the left.When connecting and disconnecting cables, observe the relevantnotes in this operating manual.Read the information on the ambient conditions in the "Technical data", Page 90 chapterand the information in the "First-time setup of your device", Page 18 chapter beforepreparing your Tablet PC for use and switching it on for the first time.When cleaning the device, please observe the relevant notes in thesection "Cleaning the Tablet PC", Page 17.Pay attention to the additional safety notes for devices with wireless componentsprovided in the "Safety/Regulations" manual.When handling this device, you come into contact with lead, a chemical which inCalifornia is held to be a possible cause of birth defects and other damage to fertility.Wash your hands after using the device.This Tablet PC complies with the relevant safety regulations for data processing equipment. Ifyou have questions as to whether you can set up the Tablet PC in the intended environment,please contact your sales outlet or our hotline/service desk.14 Fujitsu
Important notesAdditional safety notes for devices withwireless componentsWirelesscom ponentsWirelessLANBluetooth,SafetynotesIf a wireless component (Wireless LAN, Bluetooth, 4G) is integrated in your Tablet PC, you mustbe sure to observe the following safety precautions when using your Tablet PC:• Switch off the wireless components when you are in an aircraft or driving in a car.• Switch off the wireless components when you are in a hospital, an operatingroom or near a medical electronics system. The transmitted radio wavescan impair the operation of medical devices.• Switch off the wireless components, when you let the device get near flammablegases or into hazardous environments (e.g. gas station, paint stores), as thetransmitted radio waves can cause an explosion or a fire.For further information on how to switch the wireless components on and off, referto section "Switching the wireless components on and off", Page 37.Protecting the display screenDo not pour liquids on the system or wash it with a heavily soaked cloth. Do not placeitemsonthetopof the monitor in order to prevent it from being damaged.During normal use of the device, small particles from the environmentcan become embedded in the stylus tip and scratch the screen. Thewarranty does not cover a scratched screen.Energy savingNotesEnergyPowersavingIf you will not be using your Tablet PC, switch it off. Switch off any connected external devices whenthey are not in use. If you use the energy-saving functions, the Tablet PC uses less power. If you dothis, you will be able to work longer with the Tablet PC before having to recharge the battery.The energy efficiency is increased and environmental pollution is reduced.You save money and help protect the environment.Energy saving under Windows►Make use of the available energy-saving functions as described in chapter"Using the energy saving functions", Page 33.Fujitsu 15
Important notesTraveling with your Tablet PCMobileoperationNotesTrans portati onTabletPCPlease follow the instructions below when traveling with your Tablet PC.Before you travel►Back up important data stored on your hard disk.beforeyou travelTravel►Switch off the wireless component for data security reasons. With data traffic via a wirelessconnection, it is also possible for unauthorized third parties to receive data.Information on activating data encryption is provided in the documentationfor your wireless component.►If you want to use your Tablet PC during a flight, ask the flight attendants to seeit is safe to use it.When traveling in other countries►If you are traveling abroad, check that the AC adapter can be operated with thelocal AC voltage. If this is not the case, obtain the appropriate AC adapter foryour Tablet PC. Do not use any other voltage converter!►Check whether the local AC voltage and the AC cable are compatible. If this is notthe case, buy an AC cable that suits the local conditions.►Enquire with the appropriate government office of the country you will be traveling in as towhether you may there operate the wireless component integrated in your Tablet PC.►Take the necessary travel adapters with you when traveling abroad. Check in the followingtable for which travel adapters you will need, or ask your travel organizer.Power connection Travel destinationUnited States, Canada, Mexico, parts of LatinAmerica, Japan, Korea, Philippines, TaiwanRussia and the Commonwealth of IndependentStates (CIS), much of Europe, parts of LatinAmerica, the Middle East, parts of Africa, HongKong, India, much of south-east AsiaUnited Kingdom, Ireland, Malaya, Singapore,parts of AfricaChina, Australia, New Zealand16 Fujitsu
Important notesTransporting the Tablet PCProtect the Tablet PC from severe shocks and extreme temperatures(e.g. direct sunlight in a car).• Do not transport your Tablet PC while it is turned on.• Carry your Tablet PC with you while traveling. Do not check it in as baggage.• Never put your Tablet PC through a metal detector. Have it hand-inspected bysecurity personnel. You can however put your Tablet PC through a properlytuned X-ray machine. To avoid problems, place it close to the entrance ofthe machine and remove it as soon as possible or have it hand-inspected bysecurity personnel. Security officials may require you to turn your Tablet PCon. So make sure you have a charged battery on hand for this.►Switch the Tablet PC off.►Unplug the AC plug of the AC adapter and all external devices from the power outlets.►Disconnect the AC adapter cable and the data cables for all external devices.►To protect against damaging jolts and bumps, use a suitable Tablet PCcarrying case to transport your Tablet PC.Cleaning the Tablet PCDo not clean any interior parts yourself; leave this job to a service technician.Only use detergents designed for computers. Normal household cleanersand polishes can damage the labels on the keyboard and the TabletPC, the paintwork or the Tablet PC itself.Ensure that no liquid enters the Tablet PC.The touchscreen is very sensitive to scratches! Only clean the displaysurface with a very soft, slightly damp cloth.►Switch the Tablet PC off.CleaningInstructionsTab l e t P CKeyboardTouchpadTouchscreen►To prevent the device from being switched on unintentionally, remove the ACplug of the AC adapter from the power outlet.The surfaces may be cleaned with a dry cloth. If particularly dirty, use a cloth which hasbeen moistened in mild domestic detergent and then carefully wrung out.Fujitsu 17
First-time setup of your deviceFirst-time setup of your deviceFirst- timese tupGettingstartedPlease read the chapter "Important notes", Page 14.If your device is equipped with a Windows operating system, the necessaryhardware drivers and supplied software are already pre-installed.Beforeswitchingitonforthefirst time, connect the device to the AC voltage usingthe AC adapter, see "Connecting the AC adapter", Page 20. The AC adapter mustremain connected during the whole of the installation process.A system test is performed when your device is first switched on. Various messagescan appear. The display may remain dark for a short time or may flicker.Please follow the instructions on the screen.NEVER switch off your device during the first-time setup process.The battery must be charged if you want to operate your device using the battery.When used on the move, the built-in battery provides the device with the necessary power. Youcan increase the operating time by using the available energy-saving functions.For instructions on how to connect external devices (e.g. mouse, printer) to your TabletPC, please refer to the operating manual for your device.Unpacking and checking the deviceIf you find that damage has occurred during transport, please notifyyour local sales outlet immediately!►Unpack all the individual parts.PackagingTransport►Check your device for any visible damage which may have occurred during transportation.You may need to reuse the packaging in the future, for example ifyou need to ship your device.18 Fujitsu
First-time setup of your deviceChoosealocationChoosealoc ationSetupACadapterChoose a suitable location for the device before setting it up. In doingso, please follow these instructions:• Never place the device or the AC adapter on a heat-sensitive surface.The surface could be damaged as a result.• Never place the device on a soft surface (e.g. carpeting, upholstered furniture,bed). This can result in damage caused by overheating.• The back of the device heats up during normal operation. Prolonged contactwith skin can become unpleasant or even result in burns.• Place the device on a stable, flat, non-slippery surface. Please note that therubber feet of the device may mark certain types of delicate surfaces.• Keep other objects at least 100 mm / 4 inches away from the deviceand its AC adapter to ensure adequate ventilation.• Do not expose the device to extreme environmental conditions. Protectthe device against dust, humidity and heat.Mounting the feet (only device versionswith palm vein sensor)FeetFeetBefore initial startup of the above-mentioned device versions, Fujitsu recommendsthat you mount the supplied feet.►For how to install the feet, see section "Using the palm vein sensor (device-dependent)", Page 66.Fujitsu 19
First-time setup of your deviceConnecting the AC adapterMakingreadytouseACadapterObserve the safety notes in the enclosed "Safety/Regulations" manual.The supplied AC cable conforms to the requirements of the country in whichyou purchased your device. Make sure that the AC cable is approved foruse in the country in which you intend to use it.312►Connect the AC cable (1) to the AC adapter.►Plug the AC cable (2) into a power outlet.►Connect the AC adapter cable (3) to theDC jack (DC IN) of the device.Switching on the device for the first timeSwitchingonforthefirstt imeTo make it easier to use your device for the first time, the operating systemis pre-installed on the hard disk.20 Fujitsu
First-time setup of your device12►Press the ON/OFF button (1) for about one second to switch the device on.The power-on indicators (2) light up whenever the system is switched on.►During the installation process, follow the on-screen instructions.You can find information and help on the Windows operating systemfunctions online at "http://windows.microsoft.com".Fujitsu 21Top
First-time setup of your deviceInstalling Bonus AppsBonusAppsThe Bonus Apps canbefoundintheStart menu►In the Start menu, click on Bonus Apps to view the additional apps that are available to you.Applications that are already installed appear in grey, those that areavailable for installation appear in blue.►Select the applications you wish to install by selecting the checkbox adjacent to your selection.or►Click Select All if you would like to install all available applications.►To confirm your selection, click Install.Note that in some cases (depending upon which application was selected forinstallation) after installation completes, the system will prompt you to reboot.There are also cases in which if multiple applications are selected to installbut one of them needs a reboot, the system will reboot and continueinstalling the rest of the selected applications.22 Fujitsu
Working with the Tablet PCWorking with the Tablet PCTablet,operationTabletThis chapter describes the basics for operating your Tablet PC. You can find instructionson how to connect external devices (e.g. mouse, flash storage) to the Tablet PC inthe chapter "Connecting external devices", Page 74.Please refer to the notes in the chapter "Important notes", Page 14.Status indicatorsStatusindicatorsSymbolsThe status indicators (1, 2, 3) provide information about the statuses of the power supply,the rechargeable batteries and the wireless components.213Fujitsu 23
Working with the Tablet PCNo. Status indicator Description1Power-on indicator• The indicator lights up white: The Tablet PC isswitched on.• The indicator flashes: The Tablet PC is in sleep mode(Save-to-RAM).• The indicator is not lit up: The Tablet PC is switchedoff or in Save-to-Disk mode.2Battery charging indicatorPlease note: If the AC adapter is connected when thestate of charge of the battery is more than 90%, chargingwill not be started. When the state of charge of the batteryis less than 90%, the battery will be charged to 100% assoon as the AC adapter is connected.• The indicator lights up orange: The rechargeablebattery is charging.• The indicator is not lit up: The battery is not charging(the battery is already fully charged or the AC adapteris not connected).3Wireless indicator• The indicator lights up white: The wireless componentsare switched on while the Tablet PC is switched on.• The indicator flashes: The wireless components areswitched on while the Tablet PC is in Sleep mode orSave-to-Disk mode, or while the Tablet PC is switchedoff.• The indicator is not lit up: The wireless componentsare switched off.24 Fujitsu
Working with the Tablet PCSwitching the Tablet PC onTablet:SwitchingonPower-onPower-onindicator►Press the ON/OFF button (1) for about one second to switch the device on.The power-on indicators (2) light up whenever the system is switched on.Fujitsu 2512Top
Working with the Tablet PCProgramming the ON/OFF buttonYou can program the ON/OFF button:Operating system MenuWindows 10 Windows 10 Start - Control Panel - (Browse ControlPanel - ) Power Options - Choose what the powerbuttons doIf you have assigned a password, you must enter this when requested todo so, in order to start the operating system. Detailed information can befound in the chapter "Security functions", Page 64.Switching the Tablet PC offBack up your data and close all applications before you switch off yourdevice. Otherwise data might be lost.►Shut down the operating system correctly.Switchingoffthe►If the Tablet PC does not switch itself off automatically, press the ON/OFFbutton for approx. five seconds.Handwriting recognitionFor detailed information on handwriting recognition, see the documentation for your operating system.At present, handwriting recognition on Windows supports the following languages:English, German, French, Italian, Japanese, Korean, Chinese (traditional and simplified), Dutch,Portuguese, Spanish, Brazilian, Norwegian (Bokmål and Nynorsk), Swedish, Finnish, Danish,Polish, Rumanian, Serbian (Cyrillic and Latin script), Catalan, Russian, Czech and Croatian.On Windows you can set the required language under Control Panel – Time,Language and Region – Language.TouchscreenTou ch s creenNotesInformation on screen resolution can be found in the section "Screen resolutionsfor integrated screen and external screens", Page 93.High-quality LCD screens (TFT) are installed in Fujitsu Tablet PCs. For technical reasons,these screens are manufactured for a specific resolution. An optimal, clear picture canonly be ensured in the resolution intended for the particular screen. A screen resolutionwhich differs from the specification can result in an unclear picture.The screen resolution of your Tablet PC’s touchscreen is optimally set at the factory.26 Fujitsu
Working with the Tablet PCCurrent production technology cannot guarantee an absolutely fault-free screen display. A fewisolated constantly lit or unlit pixels may be present. The maximum permitted number of suchfaulty pixels is specified in the international standard ISO 9241-307 (Class II).Example:A monitor with HD resolution 1280 x 1024 has 1,310,720 pixels. Each pixel consists ofthree subpixels (red, green, and blue), which means that there are almost 3.9 millionsubpixels in total. According to ISO 9241-307 (class II), a maximum of 3 light and 3dark pixels and, in addition, 7 light or 13 dark subpixels or an equivalent mix (1 lightsubpixel counts as 2 dark subpixels) are allowed to be defective.Pixel A pixel consists of 3 subpixels, normally red, green andblue. A pixel is the smallest element that can be generatedby complete functionality of the display.Subpixel A subpixel is a separately addressable internal structurewithin a pixel that enhances the pixel function.Cluster A cluster contains two or more defective pixels orsubpixels in a 5 x 5 pixel block.Background lightingLCD screens are operated with background lighting. The luminosity of the backgroundlighting can decrease over the period of use of the Tablet PC. However, youcan set the brightness of your screen yourself.Ambient light sensorIf your Tablet PC was shipped with the Windows operating system, the screen brightness isregulated by means of the ambient light sensor and depending on the respective light conditions.This results in optimum readability and longer battery life at the same time.If your Tablet PC was shipped with Windows 10, the adaptive brightness setting is activated. Tochange the ambient light sensor settings, select Control Panel - System and Security - Power Options -Change plan settings - Change advanced power settings - Display - Enable adaptive brightness..Synchronizing the display on the touchscreen and an external monitorIn Windows 10 you can proceed as follows to set the output type:►Wipe your finger over the screen starting from the right-hand edge.►Select All settings.►Look for the keyword "project".►Select the required function.Fujitsu 27
Working with the Tablet PCSelect display orientation (portrait orlandscape format)Landscapeform atPortraitformatDisplayorientationYou can choose to use either portrait or landscape for the display, or whether the screenorientation should automatically adjust to the orientation of the tablet PC.If you have a device with an installed Wireless WAN module, do not operate WWAN withthe antenna folded out when holding the device horizontally with the camera pointingdownwards (in the tablet position Rotated Landscape format (secondary landscape)).Operating the device in that position can result in damage to the antenna.You can change these settings under Control Panel - Hardware and Sound- Windows Mobility Center / Rotate screen.In the settings there are profiles saved for operation with different screen orientations.These profiles have preset standard configurations that can be modified as desired.These settings do not just affect the screen settings on the Tablet PC, butalso on external monitors that are connected.Using fingersYou can execute certain commands by using your finger tip on the touchscreen of your device.Alternatively, everything which you can select or activate using your fingertip can also be selected or activated using the stylus.Calibrate the Dual Digitizer for finger-basedoperation of the device.Before the first finger-based operation, you must calibrate your Tablet PC via theoperating system, so that it recognizes your fingertips as accurately as possible.As soon as you notice that the accuracy is becoming worse, youmust recalibrate the device.Please note: There are separate calibration programs available for calibratingthe stylus and for calibrating finger-based operation. Do not use the calibrationtool for the stylus to calibrate finger-based operation.Operating system MenuWindows 10 To calibrate, run the Hardware and Sound / Tablet PC Settings function in theControl Panel. You need to calibrate both portrait and landscape formats.28 Fujitsu
Working with the Tablet PCUsing the stylusPen1231 = stylus tip2 = stylus button (right mouse button)3 = eyelet for optional stylus tetherYou can use the stylus on your Tablet PC as an electronic writing tool, to select menu items and tonavigate through the programs. Programs that support handwriting recognition also allow you towrite directly on the screen with the stylus. You can also use the stylus as a drawing tool.A stylus tether is available as an optional extra and you can use this to tie theeyelet on the stylus to the eyelet on the Tablet PC.Use only the stylus that was provided with your Tablet PC. Do not use any other pointedobject as a substitute, that was not specially designed for your Tablet PC. Replacethe stylus tip if it is worn. The warranty does not cover a scratched screen.While writing, take care that you do not scratch the surface of thedisplay (e.g. with a wristwatch or bracelet).The stylus of the Tablet PC is an electronic instrument that can be damagedif used improperly. Handle the stylus with care.Our recommendations for proper handling of the stylus are as follows:• Do not gesture with the stylus.• Do not use the stylus as a pointer.•Donotusethe stylus on surfaces other than the screen of the Tablet PC.• Do not try to turn the grip of the stylus. The grip is used to put thestylus into its slot or to take it out of its slot.• Never store the stylus with its weight on the tip (e.g. with the tip down in a styluscontainer). If the stylus is stored with the tip pointing down, this may have anadverse effect on the stylus mechanism (particularly in high temperatures). In thiscase, the stylus tip may react as though it is constantly being pressed down. Toavoid damage, the stylus should be stored in the slot when not in use.The stylus can be influenced by electromagnetic fields (cursor quivers orjumps). There may be a few areas on the screen where the cursor quiversslightly in spite of pressing the stylus down firmly.The screen responds to entries made with the tip of the finger or the stylus when thetip of the finger or the stylus directly touches the screen.You can use the stylus to perform almost all functions for which you would otherwise use a mouse.Fujitsu 29
Working with the Tablet PCDelete functions are not supported by the stylus.Action Mouse StylusSelecting menuitemsClick with the left mouse button. Tap on the menu entry with the tip ofthe stylus.Starting programs Double-click with the left mousebutton.Tap on the program symbol twice inrapid succession using the stylus tip.Moving an objector windowDrag with the left mouse buttonpressed.Place the stylus tip directly on theobject or window. Keep the stylus tipheld against the screen. Drag thedesired object or window.Opening a contextmenuClick with the right mouse button. Tap on the desired element with thestylus and keep the stylus pressedagainst the screen.Moving the cursor Move the mouse Place the tip of the stylus directly onthe screen.Stylus locationTo prevent the stylus from jamming in its slot, always make sure that you insert the styluscorrectly into its slot (flat part of the stylus points towards the bottom of the Tablet PC).On delivery, the stylus (1) is located in the stylusslot:1Adjusting the stylusOperating system MenuWindows 10 Under System Control - Hardware and Sound - Pen and Touch you can makevarious settings for the stylus.30 Fujitsu
Working with the Tablet PCCalibrating the stylusBefore first use with the stylus, you must calibrate your Tablet PC via the operatingsystem, so that it recognizes the stylus as accurately as possible.You should also always repeat the calibration if the co-ordination between thestylus and the cursor movement deteriorates.Operating system MenuWindows 10 To calibrate, run the Hardware and Sound / Tablet PC Settings function in theControl Panel. You need to calibrate both portrait and landscape formats.Securing the stylus tether (optional)To prevent accidentally dropping or losing the stylus, you should secure itwith the optional stylus tether.►Attach one end of the stylus cord to the stylus and the other end of the stylus cord to the Tablet PC.Fujitsu 31
Working with the Tablet PCTablet buttonsIn addition to the ON/OFF button (4), your Tablet PC is fitted with three tablet buttons.1243No. Description Functions1Power Start function manager or screen shot function2Volume Up button Increase volume3Volume Down button Decrease volumeIf the Volume Down button on the Tablet PC is pressed in combination withthe ON/OFF button (4), this is equivalent to pressing the Ctrl +Alt +Delkey combination on a keyboard.WebcamWebcamYour device has two webcams: one on the front of the device and one on the rear.The webcam has its own status indicator. The indicator lights up when the webcam is active.Depending on the software used, you can use your webcam to take pictures,record video clips or take part in web chats.• The picture quality depends on the lighting conditions and the software being used.• You can only operate the webcam with a particular application (e.g. an Internet telephonyprogram or a video conferencing program which supports a webcam).• When using the webcam the support of the Tablet PC must not wobble.• The webcam automatically adjusts itself to the current light level. For this reason,the touchscreen may flicker while the light level is adjusted.Further information on use of the webcam and additional settings for your webcamcan be found in the help function of the program using the webcam.32 FujitsuQuickly launch an appQuick Start button4
Working with the Tablet PCRechargeable batteryBatteryBatteryServicelife,batteryRechargeablebatteryBatteryThe built-in battery provides the Tablet PC with the necessary power for use on the move.You can increase the service life of the battery by caring for the battery properly. Theaverage battery service life is around 500 charge/discharge cycles.You can extend the battery service life by taking advantage of the available energy-saving functions.Charging and maintaining the batteryBatteryBatteryThe Tablet PC battery can only be charged when the ambient temperature isbetween 5°C / 41 °F and max. 35°C / 95°F.You can charge the battery by connecting the Tablet PC to the AC adapter(see "Connecting the AC adapter", Page 20).If the AC adapter is connected, charging will not begin if the battery is at least 90% charged. Oncethe battery charge drops below 90%, and the AC adapter is connected, charging will begin.If the battery is running low you will hear a warning alarm. If you do not connect the AC adapterwithin five minutes of hearing the warning alarm, your Tablet PC will switch off automatically.Monitoring the battery state of chargeBatterybatterychargemeterA battery symbol for monitoring the battery capacity is displayed in the system bar /status indicator. The battery symbol shows you the battery charge.Using the energy saving functionsEnergyEnergyBatteryThe Tablet PC uses less power when the energy saving features are enabled. You will thenbe able to work longer when using the battery before having to recharge it.The energy efficiency is increased and environmental pollution is reduced.By choosing the best power options, you can make significant savings andat the same time help protect the environment.►Set the energy saving functions in your Control Panel.When the Tablet PC is in a power-saving mode, you must remember the following:During power-saving mode, open data is held in main memory orin a swap file on the hard disk.Never switch off the Tablet PC while it is in a power-saving mode. If the built-in batteryis nearly flat, close all open files and do not go into power-saving mode.If you do not intend to use your Tablet PC for a long period of time:►Exit the power-saving mode if necessary by touching the screen or by switching the TabletPC on.►Close all opened programs and completely shut down the Tablet PC.Fujitsu 33
Working with the Tablet PCMemory cardsSlotYour Tablet PC is equipped with an integrated storage card reader. Use storagecards to enlarge the storage of your Tablet PC.Follow the manufacturer’s instructions when handling the memory cards.MemorycardSupported formatsThe following formats are supported:• Micro Secure Digital (microSDTM Card)•microSDHC•microSDXCInserting the memory card2►Open the slot cover (1).►Carefully slide the memory card intothe slot (2). The label area must befacing downward. Do not apply anyforce, otherwise the delicate contactsurfaces could be damaged.Memorycard►Close the slot cover.34 Fujitsu1
Working with the Tablet PCRemoving the memory cardMemorycardTo avoid any loss of data, always follow the correct procedure for removing thecard (see the documentation for your operating system).1a32►Open the slot cover (1).►Press the edge of the memory card sothat the memory card jumps (2) slightlyout of the slot (a).►Pull the memory card out of the slot (a)in the direction of the arrow (3).►Close the slot cover.Fujitsu 35
Working with the Tablet PCSIM cardA SIM Card (Subscriber Identity Module) is a chip card which is inserted in a cellular phone or TabletPC and, together with an integrated 4G module, enables access to a cellular radio network.Follow the instructions supplied by the provider of the SIM card. If you do not feel thethe SIM card engage as you insert it, use a pointed object to insert the SIM card.Please note that the SIM card format must be micro-SIM (3FF). Other SIMcard formats, such as full-size (1FF), mini-SIM (2FF) or nano-SIM (4FF) donot fit in the SIM card slot of your Tablet PC.Please do not insert any other format of SIM card as they may becometwisted, they could even damage the system.Inserting a SIM card1243►Open the slot cover (1).►Remove the SIM card carrier fromits location (2).►Insert the SIM card (3) as shown onthe SIM card carrier.►Push the SIM card carrier back intoits location (4).►Close the slot cover.36 Fujitsu
Working with the Tablet PCRemoving a SIM card1243►Open the slot cover (1).►Remove the SIM card carrier fromits location (2).►Remove the SIM card from the SIMcard carrier (3).►Push the SIM card carrier back intoits location (4).►Close the slot cover.Wireless LAN/Bluetooth/4G/LTE/NFC wirelesscomponentsThe installation of wireless components not approved by Fujitsu willinvalidate the certifications issued for this device.Switching the wireless components on and offThe wireless components are switched on and off using the appropriatefunctions of the operating system.►To switch wireless components on and off individually, select Settings –Network & Internet – Flight Mode.Configuring WLAN access• Requirement: A WLAN is available and you have the necessary access data to hand.Information on configuring WLAN access can be found in thedocumentation for your operating system.Further information on WLAN and BluetoothFor further information about WLAN or Bluetooth, please refer to theappendix of this Operating Manual.For WLAN specifications, see chapter "WLAN specifications", Page 91.Fujitsu 37
Working with the Tablet PCAccess via UMTSIf you ordered an integrated UMTS module with your system, you can enjoy optimumreception and maximum energy efficiency without awkward cables or antennas. Theoptional UMTS module is ready for use immediately.You will find information on establishing the connection with the UMTS networkin the documentation for the hardware used.Your device can connect to the Internet via UMTS. To do this, use one ofthe following types of connection:• Integrated UMTS module (availability dependent on your configuration)• USB dongle (a USB stick containing a SIM card from your cellular phone network provider)• A mobile end-device (e.g. cellular phone with Bluetooth or cable connection)Access via Wireless WANYou can purchase the accessories for Wireless WAN reception from your Fujitsu dealer.If you have ordered a Wireless WAN module, your device will alreadybe prepared when you receive it.You will find information on establishing the connection with the Wireless WANnetwork in the documentation for the hardware you plan to use.Access via 4GYou can order the accessories for 4G reception from your Fujitsu dealer.If you have ordered an integrated 4G module with your system, the 4Gmodule is ready for use straight away.You can find information on establishing the connection with the 4G networkin the documentation for the hardware used.NFC (Near Field Communication, optional)Your Tablet PC can be equipped with an optional built-in NFC chip. Near Field Communication isused for contactless exchange of data via radio over short distances (a few centimeters).38 Fujitsu
Working with the Tablet PCEthernet and LAN (only cradle, keyboard dockingstationEthernetLANThe internal network module of your Tablet PC supports Ethernet LAN. You can use it to establish a connection to a local network (LAN = Local Area Network).21►Connect the network cable to the LANport of the cradle (1).or►Connect the network cable to the LANport of the keyboard docking station(1).►Connect the network cable to yournetwork connection (2).Your network administrator can help you to configure and use the LAN connections.The network cable is not included in the delivery scope. This type ofcable can be obtained from a specialist dealer.GPSGPSWhether or not your device has this function depends on the chosen equipment level.Fujitsu 39
Accessories for your Tablet PC (optional)Accessories for your Tablet PC (optional)The following accessories are available for your Tablet PC:• Docking cradle for charging the Tablet PC and with additional ports•Keyboard docking station with additional ports (without removable battery)•Intermediary VESA Mount Plate•Hand strap•Shoulder strap•Folio case•ProtectiveTPU coverwithhandstrap•Folio Cover KitThe following sections provide more information on handling the accessories.Your docking cradle (optional)Your docking cradle is a device that not only enables fast charging, but also allows you toquickly connect your Tablet PC to your peripherals, such as a monitor, keyboard, mouse, etc.You only need to dock the Tablet PC to be able to work with your peripheral devices.40 Fujitsu
Accessories for your Tablet PC (optional)Cradle componentsPortsPortsCradle12341 = Dock release button2 = Docking port3= USBport3.04= USBport3.0SettingupthecradleSelect a suitable location for the cradle before setting it up. In doingso, please follow these instructions:• Placethecradleonaflat, stable, non-slippery surface.•Never place the cradle or the AC adapter on a heat-sensitive surface.• Do not expose the cradle to extreme environmental conditions.•Protect the cradle from dust, moisture and heat.Fujitsu 41
Accessories for your Tablet PC (optional)Connecting the Tablet PC to the cradleIt is possible to connect the Tablet PC to the cradle while it is running.Disconnect the AC adapter from the Tablet PC before connectingthe Tablet PC to the cradle.When the Tablet PC is connected to the cradle, you must connect the AC adapterto the cradle, to be able to use all the cradle’s functions.Cradle►Remove the AC plug of the AC adapter from the power outlet.►Remove the AC adapter cable from the DC jack (DC IN) of the Tablet PC.1243Your cradle is supplied with a separate AC adapter (19 V, 3.42 A). Makesure that you only use this AC adapter for the cradle.►Position the Tablet PC so that it lies against the storage surface of the cradle.42 Fujitsu
Accessories for your Tablet PC (optional)►Push the Tablet PC onto the cradle in the direction of the arrow (1) until you feel it engageon the connector and until the slide-out position returns to its original position.►Plug the AC adapter cable into the DC jack (DC IN) on the cradle (2).►Connect the AC cable to the AC adapter (3).►Plug the AC cable into the power outlet (4).Disconnecting the Tablet PC from the cradleIt is possible to separate the Tablet PC from the cradle while it is running.21►Press the slide-out button in the direction of the arrow (1) until it firmlyremains in pressed position (red marking visible).►While holding down the lower part of the cradle, lift the Tablet PC off thecradle in the direction of the arrow (2).Fujitsu 43
Accessories for your Tablet PC (optional)Keyboard docking station The keyboard docking station is available without a removable battery44 Fujitsu
Accessories for your Tablet PC (optional)Ports on the keyboard docking station KePorytbsoardDock5162341=Release button2 = Num Lock indicator (to switch virtualnumeric keypad on and off)3 = Caps Lock indicator (to switchcapitalization function on and off)4 = Scroll Lock indicator (function dependent on the application program)5 = Docking port for the Tablet PC 6 = LAN portFujitsu 45
Accessories for your Tablet PC (optional)46 FujitsuNotes KePorytbsoardDock
Accessories for your Tablet PC (optional)Connecting the tablet PC to the keyboard docking station If the tablet PC is connected to the keyboard docking station, you can connect the AC adapter either to the keyboard docking station or to the tablet PC.Keyboarddo ckingstation►Position the keyboard docking station as shown.1234►Push the Tablet PC onto the keyboard docking station in the direction of thearrow (1) until you feel it engage with the plug.►Connect the AC adapter cable to the DC input connector (DC IN) ofthe keyboard docking station (2).►Connect the AC cable to the AC adapter (3).►Plug the AC cable into the power outlet (4).Fujitsu 47
Accessories for your Tablet PC (optional)Disconnecting the tablet PC from the keyboard docking stationIt is possible to separate the tablet PC from the keyboard docking station while it is running. However, to prevent any problems, we recommend that you execute the appropriate undocking function provided by the operating system.2►Press the slide-out button down (1) until it remains in the pressed position (red marking visible).►Lift the Tablet PC away from the keyboard docking station in the direction of the arrow (2).48 Fujitsu1
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Accessories for your Tablet PC (optional)Intermediary VESA Mount Plate (optional)For models with screw holes, Smart Card readers or palm vein scanners, an optional VESAmounting attachment, the Intermediary VESA Mount Plate, can be attached to the rear.Use the Intermediary VESA Mount Plate to secure the Tablet PC to a cart, counteror stand with the corresponding screw holes, for example.The Intermediary VESA Mount Plate cannot be used in combinationwith hand or shoulder straps.The Intermediary VESA Mount Plate kit contains the following components:Intermediary VESA Mount Plate, two M2x8 screws and two spacers.52 Fujitsu
Accessories for your Tablet PC (optional)• Use the appropriate tool of the correct size when securing the screws.• Keep the screws out of the reach of children.4444311112222►Remove the covers from the screw holes on the rear of the Tablet PC (1).►Position the spacers between the Tablet PC and Intermediary VESA Mount Plate (2).Fujitsu 53
Accessories for your Tablet PC (optional)►Position the Intermediary VESA Mount Plate on the Tablet PC (3). Make sure that the screwholes of the Intermediary VESA Mount Plate and of the Tablet PC lie exactly on top of each other.►Secure the Intermediary VESA Mount Plate using the screws (4).Hand strap (optional)For models with screw holes, Smart Card readers or palm vein sensors, anoptional hand strap can be attached to the rear.The hand strap cannot be used in combination with the IntermediaryVESA Mount Plate or shoulder strap.The hand strap accessory contains the following components: Hand straps,two M2x6 screws, two M2x8 screws and two spacers.54 Fujitsu
Accessories for your Tablet PC (optional)• Use the appropriate tool of the correct size when securing the screws.• Keep the screws out of the reach of children.• Do not shake the device too much when you are holding it on the hand strap.112233►Remove the caps from the screw holes on the rear of the Tablet PC (1).►Position the spacers between the Tablet PC and the hand strap (2).►Position the hand strap on the Tablet PC (3). Make sure that the screw holes of thehand strap and of the Tablet PC lie exactly on top of each other.Fujitsu 55
Accessories for your Tablet PC (optional)Only use M2x8 screws to secure the hand strap.►Secure the hand strap with the screws (4).Folio case (optional)When using the cover, we do not recommend connecting the tablet PC to the keyboard docking station. Please note that the device cannot be placed into the docking station in clamshell mode if the tablet still has its cover on.• This folio case contains magnets. Keep it away from objects that may be easilyaffected by the influence of magnetism, e.g. pacemakers and magnetic cards.• Make sure the device is firmly fitted into the folio case fasteners inorder to prevent it from falling out.• The folio case is only designed to safely store and transport the device.Do not use the folio case for any other purpose.• Keep the folio caseawayfromfire or heaters.• Neither put the folio case in direct sunlight nor expose it tohigh temperature or humidity.12►Position the Tablet PC on the cover as shown (1).►Insert the Tablet PC into the cover (2).The following illustration shows you the many ways in which the folio case can be used:56 Fujitsu
Accessories for your Tablet PC (optional)Protective TPU cover with hand strap (optional)Prepare installation1234►Remove the soft pad from the hand strap belt (2).►Loosen and remove the hand strap belt (1).►Separate the rigid cover (3) from the soft cover (4).Fujitsu 57
Accessories for your Tablet PC (optional)Insert the Tablet PC in the protective TPU cover►Lay the soft cover on the table.►Place the Tablet PC with the connection sideforwards into the corners of the soft cover.►Allow the Tablet PC to click into placein the soft cover.►Turn over the Tablet PC and soft cover.►Allow the rigid cover to click into place on the soft cover.►Fit the hand strap belt on the rigid cover, align it and pull it tight.58 Fujitsu
Accessories for your Tablet PC (optional)►Install the soft pad on the hand strap belt (5).aaaa►If required, secure the shoulder strapat the four holders (a).Fujitsu 595
Accessories for your Tablet PC (optional)Connecting the Tablet PC to the keyboard dockingstation or cradle12►Push the Tablet PC onto the keyboard docking station in the direction of thearrow (1) until you feel it engage with the plug.or►Press the Tablet PC onto the cradle in the direction of the arrow (2).To prevent damage to the system, never fold the Tablet PC on the keyboarddocking station if the Tablet PC is in the TPU cover.Do not connect the Tablet PC to the keyboard dock and carry bothif you are using the TPU cover.60 Fujitsu
Accessories for your Tablet PC (optional)Folio Cover Kit (optional)This protective folio cover is a rugged, lightweight cover for protecting your Tablet.The folio cover can also be used in two different standing positions to make it easierto view and use your Tablet when it is on a flat surface.Kit contentsThe kit includes the following items:• Folio cover with handstrap attached• Cover attachments screws, 4 ea.The folio cover consists of two parts, cover (1) and holder (2), connected byVelcro® (3) and snap buttons (4). The left image shows the inside of the foliocover, the right image the outside of the folio cover.21344Inside of folio cover Outside of folio coverInserting the system into the folio coverThe folio cover is designed to provide a secure fit for the system. In order to ensure yoursystem is installed correctly, please perform the following steps.►Turn the device over and place it on a stable, flat and clean surface. If necessary, lay ananti-slip cloth on this surface to prevent the device from being scratched.►Locate the four inserts on the bottom of the system (1):Fujitsu 61
Accessories for your Tablet PC (optional)1111►Note that there may be round adhesive covers over the inserts; if they are present, remove them.►Position the folio cover on a stable, flat and clean surface, with the insideof the folio cover pointing down.►Disengage the Velcro and snap buttons.►Detach the cover part from the holder part.►Turn over the system and align the palm vein sensor (a) with the correspondingindent on the right side (b) of the holder:ab2►Carefully press the system into the holder (2).Be sure that you do not over-tighten the screws. Overtightening thescrews could damage the unit.►Turn over the folio cover and attach the system to the folio cover using the four screws(3) provided in the kit. Use Phillips screwdriver with bit #0:62 Fujitsu
Accessories for your Tablet PC (optional)3333►Reattach the cover part to the holder part using the Velcro® and the snap buttons.►If required, adjust the handstrap on the back and use steel D-rings forthe shoulder strap attachment.The cover can be used in two different orientations as a stand for your Tablet:Care tips for the folio coverThe folio cover is made of top-quality materials and is designed to withstand daily use.• Treat the folio cover as you would a briefcover or purse.• Occasionally, the folio cover may become soiled. To clean it, use a commercially availablecleaner and follow the instructions contained with the cleaner.• Never submerge the folio cover in water.Fujitsu 63
Security functionsSecurity functionsSecurityfunctionsYour Tablet PC has several security features that you can use to secure your systemand your personal data from unauthorized access.This chapter explains how to use these functions, and what the benefits are.Please remember that in some cases, for example, forgetting your password,you may be locked out of the system and unable to access your data.Therefore, please note the following information:• Back up your data on external data carriers at regular intervals.• Some security functions need you to choose passwords. Make a noteof the passwords and keep them in a safe place.If you forget your passwords you will need to contact our Service Desk.Deletion or resetting of passwords are not covered by your warrantyand a charge will be made for assistance.64 Fujitsu
Security functionsConfiguring the fingerprint sensorFingerprintsens orFingerpr intsensorThe fingerprint sensor can record the image of a fingerprint. With additional fingerprintsoftware, this image can be processed and used instead of a password.11►Install the fingerprint software to be able to use the fingerprint sensor (1).Fujitsu 65
Security functionsUsing the palm vein sensor (device-dependent)PalmveinsensorPalmveinsensorWhether your device has a palm vein sensor or not depends on thedevice configuration which you ordered,The palm vein sensor (1) can record the image of the veins on the palm of your hand. Thisimage is evaluated with additional software and can be used in place of a password.1Before initial startup, Fujitsu recommends that you mount the supplied feet:►Turn the device over and place it on a stable, flat and clean surface. If necessary, lay ananti-slip cloth on this surface to prevent the device from being scratched.66 Fujitsu
Security functions22►Secure the feet with the screws (2).►Install the software to use the palm vein sensor.You can obtain further information on the palm vein sensor in the"appendix: Miscellaneous Information".You can find the current software and drivers for the palm vein sensoronline on the Fujitsu Service Desk website.Fujitsu 67
Security functionsUsing the Security LockSecurityLockAnti-theftprotectionSecurityLockYour device comes with a Security Lock device for the Kensington Lock Cable. With theKensington Lock Cable, a sturdy steel cable, you can protect your device and the port replicatoragainst theft. The Kensington Lock Cable is available as an accessory.►Fit the Kensington Lock Cable to thecorresponding mechanism on your device.Attach another Kensington Lock Cable to your cradle, keyboard docking station to protect your port replicator from theft as well.Configuring passwordprotectioninBIOSSetupUtilityBefore using the various options for password protection in the BIOS SetupUtility, please proceed as follows to increase data security:Make a note of the passwords and keep them in a safe place. If you forget yoursupervisor password you will not be able to access your Tablet PC. Passwords arenot covered by your warranty and a charge will be made for assistance.Password protectionYour password can be up to 32 characters long and can contain letters, numbers andspecial characters. A distinction is made between upper and lower case.When using special characters, please note that these are dependent onthe country-specific variant of the keyboard used.68 Fujitsu
Security functionsProtecting BIOS Setup Utility (supervisor passwordand user password)If you have opened these operating instructions on the screen, we recommendthat you print them out. You cannot call up the instructions on the screenwhile you are setting up the password.BIOSSetupUtilityThe supervisor password and the user password both prevent unauthorized use of the BIOSSetup Utility. The supervisor password allows you to access all of the functions of the BIOS SetupUtility, while the user password will only give you access to some of the functions. You canonly set up a user password if a supervisor password has already been assigned.Calling and using the BIOS Setup Utility is described in the chapter"Settings in BIOS Setup Utility", Page 78.Assigning the supervisor and user passwords►Start the BIOS Setup Utility and go to the Security menu.►Select the Set Supervisor Password field and press the Enter key.With Enter new Password: you are asked to enter a password.►Enter the password and press the Enter key.Confirm new Password requires you to confirm the password.►Enter the password again and press the Enter key.Changes have been saved is displayed as a confirmation that the new password has been saved.►To set the user password, select Set User Password and proceed exactly aswhen configuring the supervisor password.If you do not want to change any other settings, you can exit BIOS Setup Utility.►In the Exit menu, select the option Save Changes & Exit.►Select Yes and press the Enter key.PasswordSupervisorpasswordUserpasswordThe Tablet PC is rebooted and the new password is effective. It will now be necessary tofirst enter your supervisor or user password in order to open the BIOS Setup Utility. Pleasenote that the user password only provides access to a few of the BIOS settings.Changing the supervisor password or user passwordYou can only change the supervisor password when you have logged into theBIOS Setup Utility with the supervisor password.PasswordSupervisorpasswordUserpassword►Start the BIOS Setup Utility and go to the Security menu.►When changing the password, proceed exactly as when assigning a password.Fujitsu 69
Security functionsRemoving passwordsTo remove a password (without setting a new password) perform the following steps:PasswordSupervisorpasswordUserpassword►Start the BIOS Setup Utility and go to the Security menu.►Highlight the Set Supervisor Password or Set User Password field and press the Enter key.You will be requested to enter the current password by the Enter Current Password prompt.Enter New Password will appear and you will be requested to enter a new password.►Press the Enter key twice at this request.►In the Exit menu, select the option Save Changes & Exit.►Select Yes and press the Enter key.The Tablet PC is rebooted and the password is removed.Removing the supervisor password simultaneously deactivates the user password.Password protection for booting the operating systemWith the supervisor password you have set in the BIOS Setup Utility (seesection "Assigning the supervisor and user passwords", Page 69), you canalso prevent booting of the operating system.Operating systemActivating system protection►Start the BIOS Setup Utility and go to the Security menu.Operatingsystem►Select the Password on Boot option and press the Enter key.►Select the option you require (First Boot or Every Boot) and press the enter key►Select the Save Changes & Exit option under Exit.The Tablet PC reboots. You will be prompted to enter your password (the supervisor password).Deactivating system protection►Start the BIOS Setup Utility and go to the Security menu.Operatingsystem►Select the Password on Boot option and press the Enter key.►Select the Disabled option and press the Enter key.If you do not want to change any other settings, you can exit BIOS Setup Utility.►Select the Save Changes & Exit option under Exit.The Tablet PC reboots. The system is no longer password-protected.Password protection for the hard diskPasswordpr otectionThe hard disk password prevents unauthorized access to the hard disk drivesand is checked internally each time the system is booted. The condition for thisis that you have assigned at least the supervisor password.70 Fujitsu
Security functionsActivating hard disk protection►Call up the BIOS Setup and select the Security menu.If you have not assigned BIOS passwords yet, define the supervisor and the userpassword now, if desired (see "Security functions", Page 64).►Mark the Hard Disk Security field and press the Enter key.►In the area Drive0, mark the field Set Master Password and press the Enter key.Enter new Password then appears and you are asked to enter a password.►Enter the password and press the Enter key.Confirm new Password requires you to confirm the password.►Enter the password again and press the Enter key.With Setup Notice: Changes have been saved you receive confirmation thatthe new password has been saved.►If you wish to enter a password for a second hard disk (Drive1), in the areaDrive1 mark the field Set Master Password and proceed in exactly the same wayas for the set up of the first hard disk (Drive0).The field Password Entry on Boot is set to Enabled by default. You can exit the BIOSSetup once you have finished changing the settings.►From the Exit menu, choose the option Exit Saving Changes.►Press the Enter key and select Yes.The Tablet PC reboots and your hard disk is now protected with a password. Thepassword prompt is enabled as soon as the Tablet PC has rebooted.Deactivating hard disk protectionTo cancel a password (without setting a new password) proceed as follows:►Call up the BIOS Setup and select the Security menu.►Mark the Hard Disk Security field and press the Enter key.►In the area Drive0, mark the field Set Master Password and press the Enter key.With the prompt Enter current Password you are first asked to enter the old password again.With Enter new Password you are then prompted to enter a new password.►After the request, press the Enter key three times.►From the Exit menu, choose the option Exit Saving Changes.►Press the Enter key and select Yes.The Tablet PC reboots and there is no longer any password protection for this hard disk.►If you wish to remove a password for a second hard disk (Drive1), in the areaDrive1 mark the field Set Master Password and proceed in exactly the same wayas for the removal of the first hard disk (Drive0).Fujitsu 71
Security functionsSmartCard reader (optional)Your device may be fitted with a SmartCard reader depending on your chosen model(only available in models with screw holes and SmartCard reader).SecurityfunctionsSecurityfunctionsSmartCards are not supplied as standard equipment. You can use all SmartCards that comply withthe ISO standard 7816-1, -2 or -3. These SmartCards are available from various manufacturers.With the appropriate software you can use your SmartCard as an alternative to password protection,but also as a digital signature, for encrypting your e-mails or for home banking.We recommend that you always use two SmartCards. Always keep one of the SmartCardsin a safe place if you are carrying the other SmartCard with you.Inserting the SmartCardYour device may be fitted with a SmartCard reader depending on your chosen model(only available in models with screw holes and SmartCard reader).Do not use force when inserting and removing the SmartCard.Make sure that foreign objects do not fall into the SmartCard reader.1►Push the SmartCard into the SmartCard reader with the chip facing the rear of the Tablet PC.72 Fujitsu
Security functionsTrusted Platform Module - TPM (device dependent)TPMTrustedPlatform ModuleTo use the TPM, you must enable the TPM in the BIOS Setup before the software isinstalled. The requirement for this is that you have assigned at least the supervisorHDD password (see "Security functions", Page 64).Enabling TPM• Requirement: You have assigned a supervisor password (see "Security functions", Page 64).►Call BIOS Setup and select the Security menu.►Mark the TPM Security Chip Setting field and press the Enter key.►Select the entry Enabled to enable the TPMOnce you have enabled the TPM the Clear Security Chip menu item appears.You can clear the holder in the TPM using Clear Security Chip.WithEnabled,all secret keys (e.g. SRK - Storage Root Keys, AIK - Attestation Identity Keysetc.) generated by applications are deleted.Take note that you can then no longer access the data you haveencrypted on the holder-based keys!►Select the Exit Saving Changes option in the Exit menu.►Press the Enter key and select Yes.The Tablet PC restarts and the TPM is enabled after the reboot.Disabling TPM• Requirement: You have assigned a supervisor password (see "Security functions", Page 64).►Call BIOS Setup and select the Security menu.►Mark the TPM Security Chip Setting field and press the Enter key.►Select the entry Disabled to disable the TPM.►From the Exit menu, choose the option Exit Saving Changes.►Press the Enter key and select Yes.The Tablet PC is rebooted and the TPM is disabled.Fujitsu 73
Connecting external devicesConnecting external devicesUnder all circumstances, please observe the safety notes provided in the"Important notes", Page 14 chapter before connecting or disconnectingany devices to or from your Tablet PC.Always read the documentation supplied with the device you wish to connect.Never connect or disconnect cables during a thunderstorm.Never pull at a cable when disconnecting it. Always grasp the plug.With some devices, such as USB devices, it is not necessary to switch offthe Tablet PC and the device before connecting/disconnecting. For moreinformation about whether or not devices need to be switched off, please referto the documentation supplied with your external device.Some of the external devices require special drivers (see the operatingsystem and external device documentation).Connecting an external monitorMicro HDMI portHDMIportThe micro HDMI port on your device can be used to connect an external amplifier,LCD TV or a plasma TV with an HDMI connection.►Connect the data cable to theexternal device.►Connect the data cable to the microHDMI port.Some LCD televisions have only two speakers/speaker ports and thereforecannot reproduce Dolby Digital or DTS. To play back HDMI sound, youmust change the HDMI sound settings accordingly.You can find the settings under Control Panel - Hardware and Sound. Deactivate thesettings for DTS Audio and Dolby Digital to enable playback of HDMI sound.74 Fujitsu
Connecting external devicesHDMI port (only with docking cradle, keyboard dockingstationHDMIportThe HDMI port can be used to connect an external amplifier, LCD TV or aplasma TV with an HDMI connection.►Connect the data cable to theexternal device.►Connect the data cable to the HDMI port.Some LCD televisions have only two speakers/speaker ports and thereforecannot reproduce Dolby Digital or DTS. To play back HDMI sound, youmust change the HDMI sound settings accordingly.You can find the settings under Control Panel - Hardware and Sound. Deactivate thesettings for DTS Audio and Dolby Digital to enable playback of HDMI sound.External monitor port (VGA) (only docking cradle, keyboarddocking stationAn analog monitor is connected to the analog VGA monitor port. Screen output islimited to a maximum of two screens at the same time.SMMVGcronionieAttpenooorrrcctonnonneeccttiioonn►Switch off the Tablet PC and theexternal monitor.►Plug the data cable of the externalmonitor into the monitor port.►First switch on the external monitor andthen switch on the Tablet PC.You can also switch back and forth between the external monitor and the LCDscreen of the Tablet PC, see "Touchscreen", Page 26.You can display the same image on the external monitor and on the LCDscreen of the Tablet PC at the same time.Fujitsu 75
Connecting external devicesConnecting USB devicesUSBportsOn the USB ports you can connect external devices that also have a USB port(e.g. a DVD drive, a printer, a scanner or a modem).USB devices are hot-pluggable. This means you can connect and disconnect thecables of USB devices while the operating system is running.USB 1.x has a maximum data transfer rate of 12 Mbps.USB 2.0 has a data transfer rate of up to 480 Mbps.USB 3.0 has a data transfer rate of up to 5 Gbps.USB 3.1 has a data transfer rate of up to 10 Gbps.Additional information can be found in the documentation for the USB devices.►Connect the data cable to theexternal device.►Connect the data cable to the USBport on the Tablet PC.ororor►Connect the data cable to a USB portof the Cradle.►Connect the data cable to a USB port ofthe keyboard docking station.►Connect the data cable to a USB port ofthe docking station.Device driversUSB devices will be automatically recognized and installed by your operating system.How to remove USB devices correctlyAlways correctly remove the device according to the rules described below,to ensure that none of your data is lost.►Tap the symbol for safe removal of the hardware.►Select the device you wish to shut down and remove.►Tap OK.Wait for the dialog box which tells you that it is now safe to remove the device.76 Fujitsu
Connecting external devicesConnecting external audio devicesYour Tablet PC has a combined headphone and microphone port, your (optional) dockingcradle has separate ports for headphones and a microphone.Connecting headphones or other audio output devicesConnectingaudio devicesAudioconnectionsConnectinghe adphonesThe combined headphones and microphone port of the Tablet PC or the headphoneport of the docking cradle (optional) allows you to connect output devices, such asheadphones, external speakers, etc., to your Tablet PC.►Connect the audio cable to theexternal device.►Connect the audio cable to the combinedheadphone and microphone port of theTablet PC or to the headphone port ofthe docking cradle (optional).The internal speakers are disabled.If you buy a cable from a retailer, please note the following:The combined headphone and microphone port on your Tablet PCisa"3.5mmjacksocket".If you want to connect headphones or speakers you will need a "3.5 mm jack plug".Connecting a microphone or other audio input devicesConnectingaudio devicesAudioconnectionsConnectingmicrophoneThe combined headphones and microphone port of the Tablet PC or the microphone portof the docking cradle (optional) allows you to connect an external microphone, a MiniDiscplayer, MP3 player, CD player or a tape deck to your Tablet PC.►Connect the audio cable to theexternal device.►Connect the audio cable to the combinedheadphones and microphone port of theTablet PC or to the microphone port ofthe docking cradle (optional).Fujitsu 77
Settings in BIOS Setup UtilitySettings in BIOS Setup UtilityBIOSSetupUtilitySystemsettings,BIOSSetupUtilityConfiguration,BIOSSetupUtilitySetupConfiguringsyst emConfiguringhardwareTo navigate more easily in the BIOS Setup Utility, you can use an external USB keyboard.The BIOS Setup Utility allows you to set the system functions and the hardwareconfiguration for the Tablet PC.When the Tablet PC is delivered, the default settings are effective. You can changethese settings in the menus of the BIOS Setup Utility. Any changes you make takeeffect as soon as you save and exit the BIOS Setup Utility.The BIOS Setup Utility program contains the following menus:Info Displays information relating to the BIOS, processor and Tablet PCSystem Advanced system settingsAdvanced Configuration of various hardware components, such as mouse, keyboard,processorSecurity Password settings and security functionsBoot Configuration of the start-up sequenceExit Exits the BIOS Setup UtilityStarting the BIOS Setup Utility►Keep the Volume Down button pressed and switch on the Tablet PC.BIOSSetupUtility►If a password has been assigned, enter the password and press the Enter key.If you have forgotten the password, contact your system administratoror contact our customer service centre.The BIOS Setup Utility starts.78 Fujitsu
Settings in BIOS Setup UtilityBIOS Setup Utility operationBIOSSetupUtilityPress the F1 key to display help about operation of the BIOS Setup Utility. The descriptionof the individual settings is shown in the right-hand window of the BIOS Setup Utility.With the F9 key you can load the default settings of the BIOS Setup Utility.►Use the cursor keys ←or →to select the menu you wish to access to make changes.The menu is displayed on the screen.►Select the option you want to change with the cursor keys ↑or ↓.►Press the "Enter" key.►Press the ESC key to exit the selected menu.►For future reference, make a note of the changes you have made (for example, in this manual).Fujitsu 79
Settings in BIOS Setup UtilityExiting BIOS Setup UtilityBIOSSetupUtilityYou need to select the desired option in the Exit menu and activate it by pressing the Enter key:Exit Saving Changes - save changes and exit BIOS Setup Utility►To save the current menu settings and exit the BIOS Setup Utility, select Exit Saving Changes and Yes.The Tablet PC is rebooted and the new settings come into effect.Exit Discarding Changes - Reject changes andexit BIOS Setup Utility►To discard the changes, select Exit Discarding Changes and Yes.The settings which were valid when BIOS Setup Utility was called remain effective.The BIOS Setup Utility ends and the Tablet PC is rebooted.Load Setup Defaults – load default values►To copy the standard entries for all menus of the BIOS Setup Utility,choose Load Setup Defaults and Yes.Discard Changes - Discard Changes withoutexiting BIOS Setup Utility►To discard the changes you have made, select Discard Changes and Yes.The settings in place when BIOS Setup Utility was called remain effective.You can now make additional settings in the BIOS Setup Utility.►IfyouwanttoexittheBIOS Setup Utility with these settings, select Exit Saving Changes and Yes.Save Changes - save changes without exitingthe BIOS Setup Utility►To save the changes, select Save Changes and Yes.The changes are saved. You can now make additional settings in the BIOS Setup Utility.►If you want to exit BIOS Setup Utility with these settings, choose Exit Saving Changes and Yes.Save changes and power off►To save the changes and switch off your device, select Save Changes and Power Off and Yes.The changes are saved. Your device is shut down.80 Fujitsu
Troubleshooting and tipsTroubleshooting and tipsTroubleshootingTipsFaultProblemsolvingIf a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows:►Make a note of the steps and the circumstances that led to the fault. Alsomake a note of any error messages displayed.►Switch the Tablet PC off.►Please contact the Hotline/Service Desk.You can contact Fujitsu Service and Support in the following ways:• Toll free phone: 1-800-8Fujitsu (1-800-838-5487)• Website: "http://solutions.us.fujitsu.com/www/content/support/contact/index.php"Before you place the call, have the following information ready so that the customersupport representative can provide you with the fastest possible solution:• The model name and serial number of the Tablet PC. The serial numberis located on a sticker on the underside of the Tablet PC.• Notes with the messages that appeared on the screen andinformationonacoustic signals.• All changes you have made to the hardware or software after receiving the Tablet PC.• All changes you have made to the BIOS Setup settings after receiving the Tablet PC.• Your system configuration and all peripheral devices connected to your system.• Your sales contract.Our Tablet PCs have been designed primarily with mobile applications in mind.This means that considerable effort has been made to optimize components andequipment in terms of weight, space and energy requirements. Depending on theparticular configuration you have purchased, it is possible that functionality may beslightly reduced compared to a desktop PC if you are running processor-intensivegaming software, e.g. games with intensive 3D graphics. Updating your hardware withdrivers which have not been approved by Fujitsu may result in performance losses,data losses or malfunction of the equipment. A list of approved drivers and currentBIOS versions can be downloaded from: "http://solutions.us.fujitsu.com"Fujitsu 81
Troubleshooting and tipsExecuting a resetIf the device no longer responds to your inputs, choose one of the following options:Forced shutdown►Press and hold the ON/OFF button for at least 4 seconds.The device will be shut down. You can then restart it.Resetting the rechargeable battery►Shut down the device.If the device does not respond, you may have to force the shutdown, as described above.►Disconnect the AC adapter from the device.►Press the Volume Up button and the Shortcut button at the same time.The device resets in a similar way to the removal of the rechargeablebattery. You can then restart it.Help if problems occurShould you encounter a problem with your computer that you cannot resolve yourself:►Note the ID number of your device. The ID number is found on the type ratingplate on the back or underside of the casing.►For further clarification of the problem, contact the Fujitsu Service Desk. When you dothis, please have ready the ID number and serial number of your system.If you need to restore your systemIn the event you need to restore your original Factory Image, please refer tothe appendix of this Operating Manual.TheTabletPC’sdateortimeisincorrectSummertimeWintertim eIncorrecttimeTimeno tcorrectWrongdate/timeDatenotcorrectCause TroubleshootingTime and date are incorrect. ►With the BIOS-Setup-Utility, you can set thedate and time in the Main menu.Date and time are still set incorrectly afterswitching on the Tablet PC.►Please contact your sales outlet or ourhotline/service desk.82 Fujitsu
Troubleshooting and tipsBattery charging indicator not litCause TroubleshootingThe battery is not being charged. ►Connect the Tablet PC to a power outletusing the AC adapter.Note: The battery will only be charged againwhen the battery capacity is less than 90%.The Tablet PC’s touchscreen remains darkTou ch s c re e ndark touchscreenCause TroubleshootingTouchscreen is switched off. ►Press a key (external keyboard) or tap onthe touchscreen.External monitor or television set connected. ►Check whether the graphics driver settingsare correct or whether an external monitorhas been detected in "Intel Graphics MediaAccelerator Driver for mobile".The display on the Tablet PC’s touchscreenis difficult to read.Tou ch s c re e nTo u ch s c re e nCause TroubleshootingReflected glare ►Move the Tablet PC into a different position.►Increase the brightness of the screen.Fujitsu 83
Troubleshooting and tipsThe external monitor remains blankMonitorCause TroubleshootingMonitor is switched off. ►Switch the external monitor on.Power saving has been activated (monitor isblank).►Press a key (external keyboard) or tap onthe touchscreen.Brightness is set to dark. ►Adjust the brightness of the monitor.Screen output is set to the Tablet PCtouchscreen.►Check whether the graphics driver settingsare correct or whether an external monitorhas been detected in "Intel Graphics MediaAccelerator Driver for mobile".The external monitor’s AC cable or data cable isnot connected properly.►Switch off the Tablet PC and the externalmonitor.►Check whether the AC cable is pluggedproperly into the external monitor and intothe power outlet.►Check that the data cable is properlyconnected to the Tablet PC and the externalmonitor (if it is plugged in with a connector).►Switch on the external monitor and theTablet PC.The external monitor is blank or the image is unstableMonitorMonitorCause TroubleshootingThe wrong external monitor has been selectedor the wrong screen resolution has been set forthe application program.►Shut down the application program inWindows. If the error persists after shuttingdown the program, use the key combinationfor switching the screen output in order toswitch to the touchscreen of the Tablet PC.Change the following setting:►Set the screen resolution: Set the screenresolution as described in the documentationforyouroperatingsystem.►Select monitor: Select monitor 1 or 2 asdescribed in the documentation for youroperating system.The cursor does not correctly follow thestylus movementsCause TroubleshootingStylus incorrectly calibrated. ►Calibrate the stylus as described in chapters"Adjusting the stylus", Page 30 and"Calibrating the stylus", Page 31.84 Fujitsu
Troubleshooting and tipsStylus input not workingCause TroubleshootingIncorrect driver installed. ►If your device is one which can only beoperated using the stylus, install the driverfor the standard model.or►If your device is one which can beoperated using the stylus and by finger,install the driver for the "Dual Digitizer"model.The Tablet PC does not start after switch onTabletPCCause TroubleshootingThe battery is dead. ►Charge the battery.or►Connect the AC adapter to the TabletPC.The AC adapter is not connected properly. ►Check whether the AC adapter is properlyconnected to the Tablet PC.►Switch the Tablet PC on.The Tablet PC stops workingTabletPCEndingCause TroubleshootingThe Tablet PC is in energy saving mode. ►End energy saving mode.An application program has caused themalfunction.►Close the application program or restartthe Tablet PC (by restarting the operatingsystem or switching the device off and backon again).The battery is dead. ►Charge the battery.or►Connect the AC adapter to the TabletPC.Fujitsu 85
Troubleshooting and tipsThe printer does not printPrinterdoesnot printCause TroubleshootingThe printer is not switched on. ►Make sure that the printer is switchedon and ready for operation (refer to thedocumentation supplied with the printer).The printer is not connected correctly. ►Check that the data cable between the TabletPC and the printer is properly connected.The printer driver is faulty or not correctlyinstalled, or it is the wrong printer driver.►Check that the data cable between the TabletPC and the printer is properly connected.►Check whether the correct printer driver isloaded (refer to the printer documentation).The wireless connection to a network does not workThewireless connectiontoa networkdoes notworkCause TroubleshootingThe wireless component is switched off. ►Switch the wireless component on (see"Switching the wireless components on andoff", Page 37).The wireless component is switched on. Despitethis, the wireless connection to a network doesnot work.►Check whether the wireless connection isenabled by the software.►Further information on using the wirelesscomponent can be found in the help files.The battery discharges too quicklyBatteryCause TroubleshootingThe battery is either too hot or too cold. In thiscase the battery indicator flashes.►Bring the Tablet PC up/down to a normaloperating temperature again.►If the operating time of the battery life isextremely short, the battery is probably tooold. Replace the battery if necessary.You may have an application running thatconsumes a great deal of power due to frequentaccessing of the hard disk or optical drive.►Use the AC adapter whenever possible.The maximum brightness may have been setfor the screen.►Reduce the brightness of the screen tolower energy consumption: You will find thesetting under Control Panel – Hardware andSounds – Windows Mobility Center.86 Fujitsu
Troubleshooting and tipsSmart Card reader is not recognizedCause TroubleshootingSmart Card inserted incorrectly. ►Make sure you have inserted your SmartCard into the Smart Card reader withthe chip facing upwards / downwards(device-dependent).►Check whether the Smart Card you areusing is supported. Your Smart Card mustcomply with the ISO standard 7816-1, -2,-3 and -4.Smart Card PIN forgottenCause TroubleshootingPIN forgotten ►If you work in a network, contact yoursystem administrator, who can unlock yourTablet PC using a supervisor PIN.User and/or supervisor Smart Card lostCause TroubleshootingUser and/or Supervisor Smart Card lost. ►If you have lost your user Smart Card, youcan continue working with the SupervisorSmart Card and initialize a new user SmartCard.►If you have lost the Supervisor Smart Card,you can also continue working, but you nolonger have all rights and cannot initializeanother Supervisor Smart Card.►If you have lost both Smart Cards, youcannot boot your system. Please contact ourcustomer service center. You must provideproof of ownership for the device. Thecustomer service center will then refer youto our service partner, who will unlock yourdevice (for a charge).Smart Card lostCause TroubleshootingSmart Card lost. ►If you work in a network, contact yoursystem administrator, who can boot yourTablet PC with a supervisor Smart Card.Fujitsu 87
Troubleshooting and tipsAcoustic warningAcous tic wa rnin gsErrors Cause TroubleshootingA beep sounds every few seconds.The battery is almost dead.►Charge the battery.Error messages on the screenErrormessages onthescreenErrorsThis section describes the error messages generated by the BIOS Setup. Error messages displayedby the operating system or programs are described in the documentation for these programs.If the error message appears repeatedly despite troubleshooting measures,contact the place of purchase or our customer service center.88 Fujitsu
Troubleshooting and tipsError message/cause TroubleshootingCMOS battery badIf the error message occurs repeatedly, thebuffer battery in the Tablet PC is flat.►Contact your sales outlet or our customerservice center.System CMOS checksum bad - Default configurationusedThe system configuration information isincorrect.►Switch the Tablet PC off.►Switch the Tablet PC on.►In the BIOS Setup, select the Exit menu.►Select the entry Load Setup Defaults.►Select OK and press the Enter key.Extended memory failed at offset: xxxx Failing Bits:zzzz zzzzWhen testing the extended memory. an errorhas resulted at the address xxxx.►Contact your sales outlet or our customerservice center.Failure Fixed Disk nThe settings of the hard disk drive are incorrect.►Start the BIOS Setup (Primary Mastersubmenu) and select the correct settings.Keyboard controller error ►Switch your Tablet PC off with the ON/OFFbutton.►Wait 3 - 5 seconds and switch the Tablet PCon again.Keyboard error If you use an external keyboard:►Check the connection and reboot the TabletPC.nn Stuck key ►Make sure that no key is pressed.Operating system not found ►Check in the BIOS Setup whether your harddisk has been set correctly.►Make sure that the operating system isinstalled on the corresponding drive.Press <F1> to resume, <F2> to SETUPThis error message appears if an error occursduring the self-test before starting the operatingsystem.►Press theVolumeUpbuttontostarttheBIOS setup.or►If you are working with an externalkeyboard, press the F1 or F2 key onthe keyboard.Real time clock error ►Contact your sales outlet or our customerservice center.nnnnK Shadow RAM failed at offset: xxxx FailingBits: zzzz ►Contact your sales outlet or our customerservice center.System battery is dead - Replace and run SETUP ►Contact your sales outlet or our customerservice center.System cache error - Cache disabled ►Contact your sales outlet or our customerservice center.System timer error ►Contact your sales outlet or our customerservice center.Fujitsu 89
Technical dataTechnical dataTablet PCGeneralProcessor 7th Generation Intel® Core™ with vPro™technology (vPro, depending on configuration)Main memory (SO DIMM) 8 GB / 16 GB DIMM onboardElectrical dataSafety regulations complied with CE, cULusProtection class IIIMaximum power consumption (when thetablet PC is switched on, connected to thekeyboard docking station and the battery isbeing charged):65 WTouch screenSize 13.3" Full HD Wide ViewScreen resolution 1920 x 1080 / 16 million colorsPixel class IIBrightness control 11 levelsTechnology Wide-View Bright or Anti-Glare Display with LEDbacklightDigitizer and glass panel Dual Digitizer touch screenCameras • Front: HD camera• Back: 5 megapixels, autofocus, mobile lightGraphics cardChip Intel (c) HD Graphics 620Maximum resolution of external display: 4096 x 2160DimensionsWidth x Depth x Height • Standard housing only: 12.56 x 8.19 x 0.5inches (319 x 208 x 12.7 mm)•Standard housing with keyboard dockingstation without battery: 12.56 x 9.76 x 1.17inches (319 x 248 x 29.6 mm)90 Fujitsu
Technical dataWeight depending on configuration • Standard housing only: 2.15 lbs / 0.98 kg•Standard housing with keyboard dockingstation without battery: 4.13 lbs / 1.87 kgDepending on the respective configuration(including battery), the weight may differ fromthe above-mentioned values.Input devicesTablet buttons 3 keysStylus Stylus with a pressure buttonSlotsMemory card slot 1xmicroSDSIM card slot 1 x Micro-SIMSmart Card slot (optional housing) 1xPortsCombined headphones and microphone port 3.5mmstereominijackDocking port 1 xMicro HDMI port 1 xUSB (Universal Serial Bus) 1 x USB 2.0, 1 x USB 3.0Security Lock device 1xAmbient conditionsEnvironment class DIN IEC 721 7K1Mechanism class DIN IEC 721 7M2Operating temperature 41 °F .... 95 °F / 5 °C .... 35 °CTransport temperature (2K2) 5 °F .... 140 °F / -15 °C .... 60 °CWLAN specificationsType of network Intel® Dual Band Wireless 8265NGW (11ac/abgn), WLAN and Bluetooth*Transfer rate (Automatic switching) IEEE802.11 a and g: 54Mbps max. data rate; IEEE802.11n: 300 Mbpsmax. data rate, IEEE802.11ac: 867 Mbps max.data rateActive frequency • 802.11n: 2.4 GHz or 5 GHz• 802.11b/g: 2400~2473 MHz• 802.11a: 4900~5850 MHz• 802.11ac: 2.4 GHz / 5 GHzFujitsu 91
Technical dataTypical operating distances** • 802.11a: 40 ft. (12 m) @ 54 Mbps; 300 ft.(91m)@6Mbps• 802.11ac: 40 ft. (12 m) @ 54 Mbps; 300ft.(91 m) @ 6 Mbps• 802.11b: 100 ft. (30 m) @ 11 Mbps; 300 ft.(91m)@1Mbps• 802.11g: 100 ft. (30 m) @ 54 Mbps; 300 ft.(91m)@1Mbps• 802.11n: Estimated double the operatingdistance of 802.11g and 802.11a in theirrespective frequenciesNumber of channels • 802.11a: 8 independent channels• 802.11b/g: 11 channels, 3 non-overlappingchannels• 802.11n: Channel bonding takes two ofthe non-overlapping 20MHz channels andcombines it into one 40MHz channel. It isactually 12 non-overlapping channels withchannel bonding and 24 without. Also it is 1non-overlapping channel in 2.4GHz whenchannel bonding is used.• 802.11ac: 5 independent channelsSecurity Encryption types: compatible with WEP, TKIP,AES***, WPA 1.0 and WPA 2.0Encryption key, lengths supported: 64 bits and128 bitsMaximum recommended number of computersto be connected over wireless LAN (during adhoc connection)10 units or less ***** “Wi-Fi based” indicates that the interconnectivity test of the organization which guarantees theinterconnectivity of wireless LANs (Wi-Fi Alliance) was passed.** The operating distances given above increase or decrease depending on factors such as thenumber of walls, reflecting material or interference by external RF sources.*** Network key encryption (WEP) occurs with the number of bits given above, after deduction ofthe fixed length of 24 bits the user may however also set 40 or 104 bits.**** Depending on the particular practical application, the number of computers which can benetworked is reduced if necessary.92 Fujitsu
Technical dataScreen resolutions for integrated screenand external screensSysteminterfaceMax.numberofscreensNumberofexternalscreensInte-gratedscreenmicroHDMIportOnlyTablet PC 214096x2160@24Hz3840x2160@30Hz1920x1080@60Hz--21-4096x2160@24Hz3840x2160@30Hz1920x1080@60Hz-withcradle/keyboarddocking321920x1080@60Hz-Fujitsu 93
Technical dataRechargeable batteryFor information on the batteries used in your device, please see"http://solutions.us.fujitsu.com/www/content/support/contact/index.php".3-cell lithium polymer battery 4,250 mAhRated voltage 19 VRated capacity 46 WhAC adapter 65 W for the Tablet PCTechnicaldataRated voltage 19 VMax. rated current 4.74 AAn additional AC adapter or AC cable can be ordered at any time.Docking cradle (optional)Electrical dataSafety regulations complied with CEProtection class IIIPortsDocking port 40-pinHDMI port 1 xVGA monitor port 1xUSB (Universal Serial Bus) 3xUSB3.0LAN port 1 xSecurity Lock device 1xAmbient conditionsEnvironment class DIN IEC 721 7K1Mechanism class DIN IEC 721 7M2Operating temperature 41 °F .... 95 °F / 5 °C .... 35 °CTemperature in transit 5 °F .... 140 °F / -15 °C .... 60 °C94 Fujitsu
Technical dataAC adapter 65 W for the cradle (optional)TechnicaldataRated voltage 19 VMax. rated current 3.42 AAn additional AC adapter or AC cable can be ordered at any time.Keyboard docking stationElectrical dataSafety regulations complied with CEProtection class IIIPortsDocking port 16-pinLAN port 1 x1 xAmbient conditionsEnvironment class DIN IEC 721 7K1Mechanism class DIN IEC 721 7M2Operating temperature 41 °F .... 95 °F / 5 °C .... 35 °CTemperature in transit 5 °F .... 140 °F / -15 °C .... 60 °CFujitsu 95
Technical dataIntermediary VESA Mount Plate (optional)DimensionsWidth x Depth x Height 222 mm x 91 mm x 12.2 mm /8.74 in x 3.58 in x 0.48 inWeight 130 g / 0.29 lbsHand strap (optional)DimensionsWidth x Depth x Height 478 mm x 77 mm x 13 mm /18.8 in x 3.03 in x 0.51 inWeight approx. 24 g / 0.053 lbs.Shoulder strap (optional)DimensionsWidth x Depth x Height 1265 mm x 25 mm x 4.8 mm /49.80 in x 0.98 in x 0.189 inWeight approx. 33.4 g / 0.074 lbs.Folio case (optional)DimensionsWidth x Depth x Height 332 mm x 231 mm x 27 mm /13.1inx9.1inx1.1inWeight Approx. 480 g / 1.1 lbs.Protective TPU cover with hand strap (optional)DimensionsWidth x Depth x Height 332 mm x 220 mm x 29 mm /13.1 inx8.7inx1.2inWeightApprox. 365 g / 0.8 lbs.96 Fujitsu
Technical dataFolio cover kit for hand vein sensor (optional)DimensionsWidth x Depth x Height 365 mm x 228 mm x 38 mm /14.4 in x 9 in x 1.5 inWeight Approx. 860 g / 1.9 lbs.Fujitsu 97
Manufacturer’s notesManufacturer’s notesDisposal and recyclingNotesYou can find information on this subject on your Tablet PC or on our website("http://solutions.us.fujitsu.com/www/content/products/trade-in_program/").Recycling your batteryOver time, the batteries that run your mobile computer will begin to hold a charge for ashorter amount of time; this is a natural occurrence for all batteries. When this occurs, youmay want to replace the battery with a brand new one*. If you replace it, it is importantthat you dispose of the old battery properly because batteries contain materials thatcould cause environmental damage if disposed of improperly.Fujitsu is very concerned with environmental protection, and has enlisted the services of theRechargeable Battery Recycling Corporation (RBRC)**, a nonprofit public service organizationdedicated to protecting our environment by recycling old batteries at no cost to you.RBRC has drop-off points at many convenient locations throughout the United States and Canada.To find the location nearest you, go to "www.RBRC.org" or call 1-800-822-8837.If there are no convenient RBRC locations near you, you can also go to the EIA ConsumerEducation Initiative website "http://EIAE.org/ " and search for a convenient disposal location.Remember – protecting the environment is a cooperative effort, and you shouldmake every effort to protect it for current and future generations.* To order a new battery for your Fujitsu mobile computer, go to the Fujitsu shopping siteat "www.shopfujitsu.com" in the US or "www.fujitsu.ca/products/notebooks" in Canada.** RBRC is an independent third party to which Fujitsu provides funding forbattery recycling; RBRC is in no way affiliated with Fujitsu.DOC (Industry CANADA) NoticesDOC(INDUSTRYCANADA)NOTICESRadios and TelevisionThis Class B digital apparatus meets all requirements of Canadian Interference-Causing EquipmentRegulations.CET appareil numérique de la class B respecte toutes les exigence du Réglementsur le matérial brouilleur du Canada.98 Fujitsu
Manufacturer’s notesUL NoticeIMPORTANT SAFETY INSTRUCTIONSThis unit requires an AC adapter to operate. Only use UL Listed I.T.E. adapters with an output ratingof 19 VDC, with a minimum current of 3.42 A (65 W). The correct output rating is indicated on theAC adapter label. Refer to the illustration below for the correct AC Adapter output polarity:When using your tablet PC equipment, basic safety precautions should always be followed toreduce the risk of fire, electric shock and injury to persons, including the following:• Do not use this product near water, for example near a bathtub, washbowl, kitchensink or laundry tub, in a wet basement or near a swimming pool.• Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in afire. They may explode. Check with local codes for possible special disposal instructions.SAVE THESE INSTRUCTIONSFor Authorized Repair Technicians OnlyCAUTION:For continued protection against risk of fire, replace only with thesame type and rating fuse.WARNING:Danger of explosion if Lithium (CMOS) battery is incorrectly replaced. Replace onlywith the same or equivalent type recommended by the manufacturer.Dispose of used batteries according to the manufacturer’s instruction.Fujitsu 99
Manufacturer’s notesENERGY STAR ComplianceYour Fujitsu system is an ENERGY STAR qualified mobile PC. Bychoosing a computer with the latest energy-saving technology, you’rehelping to preserve our environment for future generations. ENERGYSTAR is a joint program of the U.S. Environmental Protection Agency,U.S. Department of Energy, Natural Resources Canada, and othergovernments around the world helping us save money while protectingthe environment through energy efficient products and practices. Withenergy costs and global warming top-of-mind for consumers, Fujitsu iscommitted to offering solutions that help consumers conserve energyand improve the quality of our environment.Sleep mode:You will notice that your computer is initially set so that the display turns off after 5 minutesand sleeps after 15 minutes. When plugged in: the display turns off after 10 minutesand sleeps after 30 minutes (as OS default value). When going into Sleep mode, thecomputer also reduces the speed of any active Ethernet network links. To “wake” thecomputer from Sleep mode, press the Suspend/Resume Button.Energy saving benefits:Fujitsu ENERGY STAR qualified mobile PCs use about half as much electricity as standardequipment – saving half in utility costs. But more than that, ENERGY STAR also makes a differencefor the environment. Did you know that the average house can be responsible for twice thegreenhouse gas emissions as the average car? That’s because every time you flip on a lightswitch, run your dishwasher, or turn on your PC, you use energy, which means more greenhousegas emissions from power plants. So the more energy we can save through energy efficiency,the more we help to reduce greenhouse gases and the risks of global warming.To learn more about the important ENERGY STAR program, visit:"www.energystar.gov".To read about how Fujitsu is supporting Sustainable Management along withseveral other environmental activities, visit the Fujitsu Corporate Citizenship page at:"http://www.computers.us.fujitsu.com/www/content/aboutus/environmental/environment.php".100 Fujitsu
Declarations of conformityDeclarations of conformityDeclarationsof conformityThis device complies with Part 15 of the FCC Rules. Operations are subject to the following twoconditions: (1) This device may not cause harmful interference, (2) this device must accept anyinterference received, including interference that may cause undesired operation.Fujitsu 101
FCC and IC Regulatory InformationFCC and IC Regulatory InformationPlease note the following regulatory information related to the wireless LANdevice.Regulatory Notes and StatementsWireless LAN, Health and Authorization for useRadio frequency electromagnetic energy is emitted from Wireless LAN devices. The energy levels ofthese emissions, however, are far much less than the electromagnetic energy emissions from wirelessdevices such as mobile phones. Wireless LAN devices are safe for use by consumers because theyoperate within the guidelines found in radio frequency safety standards and recommendations. Theuse of Wireless LAN devices may be restricted in some situations or environments, such as:• On board an airplane, or• In an explosive environment, or• In situations where the interference risk to other devices or services isperceived or identified as harmful.In cases in which the policy regarding use of Wireless LAN devices in specific environments is not clear (e.g., airports, hospitals, chemical/oil/gas industrial plants, private buildings), obtain authorization to use these devices prior to operating the equipment.102 FujitsuWARNING: The Fujitsu Tablet when used in dock mode in the cradle will communicate via RF. The device radiates radio frequency energy at a level below the United States FCC and Canada’s ISED radio frequency exposure limits. However, the Tablet in docked mode shall not be used in body worn positions. Human contact during normal operation should be minimized and a body to Tablet distance of >20cms shall be maintained. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. Details of the authorized configurations can be found on FCC website by entering the FCC ID number that is shown on this device.
FCC and IC Regulatory Information1. Reorient or relocate the receiving antenna.2. Increase the distance between the equipment and the receiver.3. Connect the equipment to an outlet on a circuit different from the one the receiver is connected to.4. Consult the dealer or an experienced radio/TV technician for help.Fujitsu 103Regulatory Information/DisclaimersInstallation and use of this Wireless LAN device must be in strict accordance with the instructions included in the user documentation provided with the product. Any changes or modifications made to this device that are not expressly approved by the manufacturer may void the user’s authority to operate the equipment. The manufacturer is not responsible for any radio or television interference caused by unauthorized modification of this device, or the substitution or attachment of connecting cables and equipment other than those specified by the manufacturer. It is the responsibility of the user to correct any interference caused by such unauthorized modification, substitution or attachment. The manufacturer and its authorized resellers or distributors will assume no liability for any damage or violation of government regulations arising from failure to comply with these guidelines.This device must not be co-located or operated in conjunction with any other antenna or transmitter.For IEEE 802.11a Wireless LAN: For operation within 5.15~5.25 GHz frequency range, it is restricted to indoor environments, and the antenna of this device must be integral.Federal Communications Commission and IndustryCanada statement:THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES AND INDUSTRY CANADA LICENSE-EXEMPT RSS STANDARD(S). OPERATION IS SUBJECT TO THE FOLLOWING TWO CONDITIONS: (1) THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE, AND (2) THIS DEVICE MUST ACCEPT ANY INTERFERENCE RECEIVED, INCLUDING INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATION.Déclaration d’Industrie CanadaCet appareil est conforme à la partie 15 des règlements de la FCC et aux normes RSS exemptes de licence d'Industrie Canada. L'utilisation est soumise aux deux conditions suivantes: (1) Cet appareil ne doit pas causer d'interférence nuisible, et (2) les interférences reçues, y compris les interférences susceptibles de provoquer un fonctionnement indésirable.FCC Interference StatementThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance withthe instructions, it may cause harmful interference to radio communications. However, thereis no guarantee that interference will not occur in a particular installation.If this equipment does cause harmful interference to radio or television reception, whichcan be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures:
FCC and IC Regulatory InformationFCC Radio Frequency Exposure statementThe available scientific evidence does not show that any health problems are associated withusing low power wireless devices. There is no proof, however, that these low power wirelessdevices are absolutely safe. Low power wireless devices emit low levels of radio frequencyenergy (RF) in the microwave range while being used. Whereas high levels of RF can producehealth effects (by heating tissue), exposure to low-level RF that does not produce heatingeffects causes no known adverse health effects. Many studies of low-level RF exposure havenot found any biological effects. Some studies have suggested that some biological effectsmight occur, but such findings have not been confirmed by additional research.The wireless LAN radio device has been tested and found to comply with FCC radiationexposure limits set forth for an uncontrolled equipment and meets the FCC radio frequency(RF) Exposure Guidelines in Supplement C to OET65.The exposure standard for wireless devices employs a unit of measurement known as the SpecificAbsorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg, and 1.6W/kg by Industry Canada.This device is compliant with SAR for general population /uncontrolled exposure limits inANSI/IEEE C95.1-1992 and Canada RSS 102, and had been tested in accordance withthe measurement methods and procedures specified in OET Bulletin 65 Supplement C,and Canada RSS 102. This device has been tested, and meets the FCC, IC RF exposureguidelines when tested with the device operating conditions.Déclaration de la FCC/d’Industrie Canada surl’exposition aux radiofréquencesLa norme régissant l’exposition des appareils sans fil aux radiofréquences emploie une unitéde mesure dénommée Taux d’absorption spécifique, ou TAS. La FCC et Industrie Canada ontdéfini la même limite de TAS : 1,6 W/kg. Cet appareil est conforme au TAS pour les limitesd’exposition générales de la population/non contrôlées définies par les règles C95.1-1992 del’ANSI/IEEE et RSS 102 d’Industrie Canada ; il a été testé en conformité avec les méthodeset procédures de mesure spécifiées dans le supplément C du bulletin 65 de l’OET (Officed’ingénierie et de technologie) et la règle RSS 102 d’Industrie Canada. Cet appareil a été testéselon les directives de la FCC et d’IC concernant l’exposition aux radiofréquences et s’est révéléconforme à ces dernières lorsqu’il a été testé en contact direct avec le corps.Export restrictionsThis product or software contains encryption code which may not be exported or transferredfrom the US or Canada without an approved US Department of Commerce export license.This device complies with Part 15 of FCC Rules., as well as ICES 003 B / NMB 003 B.Operation is subject to the following two conditions: (1) this device may not cause harmfulinterference, and (2) this device must accept any interference received, including interferencethat may cause undesirable operation. Modifications not expressly authorized by FujitsuAmerica, Inc. may invalidate the user’s right to operate this equipment.104 Fujitsu
FCC and IC Regulatory InformationRestrictions concernant l’exportationCe produit ou logiciel contient du code de chiffrement qui ne peut être exporté ou transféré du Canada ou des États-Unis sans un permis d’exportation du département du commerce des États-Unis. Ce matériel est conforme à la Partie 15 des règlements de la FCC, ainsi qu’à la norme ICES 003 B/NMB 003 B. Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit pas causer d’interférence nuisible; (2) cet appareil doit accepter toutes les interférences reçues, y compris celles pouvant causer un mauvais fonctionnement de l’appareil. Toute modification n’ayant pas été expressément approuvée par la société Fujitsu America Incorporated peut annuler le droit de l’utilisateur de se servir du matériel.Canadian NoticeThe device could automatically discontinue transmission in case of absence of information to transmit, or operational failure. Note that this is not intended to prohibit transmission of control or signaling information or the use of repetitive codes where required by the technology. The device for operation in the band 5150–5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems;High-power radars are allocated as primary users (i.e. priority users) of the bands 5250–5350 MHz and 5650–5850 MHz and that these radars could cause interference and/or damage to LE-LAN devices.Avis pour le Canada-Les dispositifs fonctionnant dans la bande 5150-5250 MHz sont reserves uniquement pour une utilisation a l’interieur afin de reduire les risques de brouillage prejudiciable aux systemes de satellites mobiles utilisant les memes canaux.-De plus, les utilisateurs devraient aussi etre avises que les utilisateurs de radars de haute puissance sont designes utilisateurs principaux (c.-ad., qu’ils ont la priorite) pour les bandes 5250-5350 MHz et 5650-5850 MHz et que ces radars pourraient causer du brouillage et/ou des dommages aux dispositifs LAN-EL)Fujitsu 105AVERTISSEMENT – La tablette Fujitsu communiquera par radiofréquences (RF) lorsqu’elle est utilisée en mode station d’accueil dans le socle. L’appareil émet de l’énergie radiofréquence d’une intensité inférieure aux limites d’exposition humaine aux radiofréquences établies par la FCC aux États-Unis et par ISDE au Canada. Toutefois, en mode station d’accueil, la tablette ne doit pas toucher le corps. Les contacts avec le corps pendant le fonctionnement normal de l’appareil doivent être minimisés et une distance de plus de 20 cm doit être maintenue entre le corps et la tablette. L’utilisation d’autres accessoires peut conduire à un usage non conforme aux limites d’exposition aux radiofréquences de la FCC. Des détails au sujet des configurations autorisées sont fournis sur le site Web de la FCC. Entrez alors le numéro d’identification FCC qui apparaît sur cet appareil.
AppendixAppendixBefore Using the Optional Wireless LANThis manual describes the procedures required to properly set up and configure the optionalintegrated Wireless LAN Mini-PCI device (referred to as "WLAN device" in the rest of themanual). Before using the WLAN device, read this manual carefully to ensure its correctoperation. Keep this manual in a safe place for future reference.Wireless LAN Devices Covered by this DocumentThis document is applicable to systems containing the following device:• Intel® Dual Band Wireless-AC 8265 (11ac/abgn) WLAN and BluetoothCharacteristics of the WLAN Device• The WLAN devices are PCI Express Mini cards attached to the main board of the mobile computer.• The WLAN devices operate in license-free RF bands, eliminating the need to procurean FCC operating license. The WLAN operates in the 2.4GHz Industrial, Scientific,and Medical (ISM) RF band and the lower, middle, and upper bands of the 5GHzUnlicensed National Information Infrastructure (UNII) bands.• The WLAN devices are capable of five operating modes, IEEE802.11a, IEEE802.11ac,IEEE802.11b, IEEE802.11g, and IEEE802.11n.• The WLAN device is Wi-Fi certified and operates (as applicable) at a the maximumdata rate of 450 Mbps in IEEE802.11n mode (300 Mbps in this configuration); 54 Mbpsin IEEE802.11g mode; and 11 Mbps in IEEE802.11b mode.• The WLAN devices support the following encryption methods - WEP,TKIP, CKIP, and AES encryption.• The Wireless LAN devices are compliant with the following standards: WPA,WPA2, CCX1.0, CCX2.0, CCX3.0, and CCX4.0.Fujitsu 106
AppendixWireless LAN Modes Using this DeviceAd Hoc Mode"Ad Hoc Mode" refers to a wireless network architecture where wireless network connectivitybetween multiple computers is established without a central wireless network device, typicallyknown as Access Point(s). Connectivity is accomplished using only client devices in a peer-to-peerfashion. That is why Ad Hoc networks are also known as peer-to-peer networks. Ad Hocnetworks are an easy and inexpensive method for establishing network connectivity betweenmultiple computers. Ad Hoc mode requires that the SSID, network authentication, and encryptionkey settings are identically configured on all computers in the Ad Hoc network.Access Point (Infrastructure) ModeInfrastructure mode refers to a wireless network architecture in which devices communicate withwireless or wired network devices by communicating through an Access Point. In infrastructuremode, wireless devices can communicate with each other or with a wired network. Corporatewireless networks operate in infrastructure mode because they require access to the WLAN inorder to access services, devices, and computers (e.g., file servers, printers, databases).107Fujitsu
Appendix**** = An optional hub for a wired LAN maybe required depending upon the typeof access point used.** = ADSL modem, cable modem, or similarHow to Handle This DeviceThe WLAN device is an optional device that may come pre-installed in your mobile computer. Undernormal circumstances, it should not be necessary for you to remove or re-install it. The OperatingSystem that your mobile computer comes with has been pre-configured to support the WLAN device.• Integrated Intel Centrino wireless LAN devices support IEEE802.11a,IEEE802.11b, IEEE802.11g, and IEEE802.11n.• The WLAN device operates in the 2.4 GHz ISM band and the 5 GHzlower, middle, and upper UNII bands.• Microwave ovens may interfere with the operation of WLAN devices since they operate in thesame 2.4 GHz frequency range as IEEE802.11b/g/n devices. Interference by microwavesdoes not occur with IEEE802.11a radio which operates in the 5 GHz RF band.• Wireless devices that transmit in the 2.4 GHz range may interfere with operation of WLANdevices in IEEE802.11b/g/n modes. Symptoms of interference include reduced throughput,intermittent disconnects, and many frame errors. It is HIGHLY recommended that theseinterfering devices be powered off to ensure proper operation of the WLAN device.Fujitsu 108
AppendixDeactivating/Disconnecting the WLAN DeviceDisconnecting the WLAN device may be desired in certain circumstances (to extend batterylife) or where certain environments require it (i.e. hospitals, clinics, airplanes, etc.). TheWLAN device can be disconnected in Windows using the WLAN icon in the system tray(Note that disconnecting via the icon in the system tray does not turn off the radio; itcontinues to transmit and receive even though it’s not connected.)The radio components are switched on and off using the appropriate functions of the operating system.►To switch radio components on and off individually, select Network & Internet - WiFi - On / Off.Configuring the Wireless LANThe optional WLAN device can be configured to establish wireless network connectivityusing the software that is built into Windows. Support for most industry standardsecurity solutions is contained in this software.Pre-defined parameters will be required for this procedure. Please consult withyour network administrator for these parameters:Connection to the networkAfter you have configured your computer, you can connect to an active networkby performing the following steps:1. Click on the WLAN icon in the system tray.2. Select Connect toanetwork.3. Select a network from the list that appears, and click the Connect button.109 Fujitsu
AppendixTroubleshooting the WLANCauses and countermeasures for troubles you may encounter while using yourwireless LAN are described in the following table.Problem Possible Cause Possible SolutionIncorrect network name (SSID)or network key Ad hoc connection: verify thatthe network names (SSID’s)and network keys (WEP) ofall computers to be connectedhave been configured correctly.SSID’s and WEP key valuesmust be identical on eachmachine.Access Point (Infrastructure)connection: set the networkname (SSID) and network keyto the same values as those ofthe access point.Set the Network Authenticationvalue identically to that of theAccess Point. Please consultyour network administrator forthis value, if necessary.Unavailable network connectionWeak received signal strengthand/or link quality Ad hoc connection: Retryconnection after shorteningthe distance to the destinationcomputer or removing anyobstacles for better sight.Access Point (Infrastructure)connection: Retry connectionafter shortening the distance tothe access point or removingany obstacles for better sight.Fujitsu 110
AppendixProblem Possible Cause Possible SolutionThe WLAN device wasdeactivated or is disabledCheck if the wireless switch isturned On. Open Control Panel- Hardware and Sound - WindowsMobility Center.Ifthewirelessnetwork is off, click the Turnwireless on button.The computer to be connectedis turned offCheck if the computer to beconnected is turned ON.Incorrectly configured networksettingsRecheck the configuration ofyour network settings.RF interference from AccessPoints or other wirelessnetworksThe use of identical oroverlapping RF channelscancause interference with theoperation of the WLAN device.Change the channel of yourAccess Point to a channelthat does not overlap with theinterfering device.Wireless network authenticationhas failedRe-check your NetworkAuthentication, Encryption,and Security settings.Incorrectly configuredsecurity settings such asan incorrectly typed WEPkey, a mis-configured LEAPusername, or anincorrectlychosen authentication methodwill cause theLANdevicetoassociate but not authenticateto the wireless network.Unavailable network connection(continued)Incorrect IP addressconfigurationThis only applies to networksusing static IP addresses.Please contact your networkadministrator for the correctsettings.Image Backup and Recovery ProceduresWindows 10 ProceduresIt is very important that you create your Recovery Drive before beginning to use your system.It is also important that you create a backup of the content of the C:\Drivers folder onyour system to writable media or an external drive. System-specific software driversare also available for download through the Fujitsu support site.Note: Most of the information below comes from the Microsoft® page"http://windows.microsoft.com/en-us/windows-10/windows-10-recovery-options".Please refer to it for more details.111Fujitsu
AppendixCreating a recovery driveA recovery drive can help you troubleshoot and fix problems with your PC, even if itwon’t start. To create one, all you need is a USB flash drive. Windows will inform youofthesizetheUSBflash drive needed to hold the required data.1. From the taskbar, search for Create a recovery drive and then select it. You may beasked to enter an administrator password or confirm your selection.2. When the tool opens, make sure Backup system files to the recovery driveis selected and then select Next.3. Connect a USB drive to your PC, select it, and then select Next - Create. A large number offiles need to be copied to the recovery drive, so this could take some time.4. When it’s done, select Finish.Note:If you chose not to back up the system files when you created your recovery drive onWindows 10, you won’t be able to use it to reinstall Windows.Recovery options in Windows 10If your PC isn’t running as quickly or reliably as it used to, try one of these recoveryoptions. The following table can help you decide which one to use.Problem Try thisYour PC isn’t working well and you recentlyinstalled an app, driver, or update.Restore from a system restore pointYour PC isn’t working well and it’s been a whilesince you installed anything new.Reset your PCYour PC won’t start and you’ve created arecovery drive.Use a recovery drive to reinstall WindowsYour PC won’t start and you haven’t created arecovery drive.Use installation media to reinstall WindowsRestore from a system restore pointThis option takes your PC back to an earlier point in time, called a system restore point. Restorepoints are generated when you install a new app, driver, or Windows update, and when youcreate a restore point manually. Restoring won’t affect your personal files, but it will removeapps, drivers, and updates installed after the restore point was made.1. Right-click (or press and hold) the Start button, and then select Control Panel.2. Search Control Panel for Recovery.3. Select Recovery - Open System Restore - Next.4. Choose the restore point related to the problematic app, driver, or update,and then select Next - Finish.Note: If you don’t see any restore points, it could be because the system protection isn’t turnedon. To check, go to the Control Panel, search for Recovery, and then select Recovery - ConfigureSystem Restore - Configure and make sure that Turn On System Protection is selected.Fujitsu 112
AppendixReset your PCOption What it doesKeep my files This reinstalls Windows 10, but keeps your personal files and anyapps that came with your PC. It removes:• Changes you made to settings• Apps and drivers you installedReset your PC Select Settings - Update & security - Recovery - Reset this PC - Getstarted.Remove everything This reinstalls Windows 10 and any apps that came with your PC.It removes:• Personal files• Changes you made to settings• Apps and drivers you installedIf you’re planning to donate, recycle, or sell your PC, use this optionand choose to fully clean the drive. This might take an hour ortwo, but it makes it harder for other people to recover files you’veremoved.Use a recovery drive to reinstall WindowsNote: This process utilizes the USB Recovery Drive that you created in theprevious section "Create a Recovery Drive".1. To reset your PC,selectSettings - Update & security - Recovery - Advanced startup - Restart now.If that doesn’t fix the problem, try Troubleshoot - Recover from a drive. This will remove your personalfiles, apps and drivers you installed, and changes you made to settings. If you repartitioned thedrive Windows is installed on, note that this will restore the drive’s default partitions.Use installation media to reinstall WindowsIf you have installation media, like a Recovery DVD that you purchased fromFujitsu, you can use it to reinstall Windows. You will need to install additionaldrivers and applications after reinstalling Windows.To reinstall Windows, follow the steps below:1. Power on your system. When the Fujitsu logo appears on the screen, press the F12 key.2. Insert the bootable disc in your DVD drive.3. Highlight the CD/DVD option from the Boot Menu and press Enter .4. Follow the on-screen instructions to restore the image.• Select the language.•AttheWindows Setup dialog window, enter your OS, language and otherpreferences and click Next to continue.•ClickInstall now to proceed with reinstalling Windows.•AtLicense terms, check on I accept the license terms and click Next.•AtWhich type of installation do you want,clickonCustom: Install Windows only (advanced).•Delete all partitions on the drive and click Next. Installation of Windows will start. This willtake some time so please wait until the installation is finished and the system restarts.5. When the system restarts, perform all set-up steps to arrive at the Desktop.113Fujitsu
Appendix6. Connect to the Internet.7. Use the Backup of the contents of the C:\Drivers folder to install needed drivers andapplications to your system. If it is not available, download the software from theFujitsu Support Site, as described below in the "Auto Installation support for thesoftware downloaded from support website" section below.Installation of essential access software1. Insert the Recovery Disc in your DVD drive.2. You can now connect to the internet and download FSDM (Fujitsu Software DownloadManager) from the support site and download all the software applicable to themodel and OS using FSDM if they are not downloaded yet.Auto Installation support for the software downloaded from support website1. Download FSDM (Fujitsu Software Download Manager) from the support site and download allthe drivers applicable to the model and OS using FSDM if they are not downloaded yet.2. When the software packages are downloaded from the web, it is important todownload the Auto Installer Software package and the model/language-specificReadme file if you prefer to auto install the software.3. It is important to have the extracted Auto Installer software package folder andReadme file in the same location as the other software folders. Otherwiseauto-installation of the software will not be supported.4. Inside the Auto Installer software package, launch FjAutoinstall.exe as administrator.5. Click Yes on the User Account Control dialog box. This will take some time toprocess the software packages. A message will be displayed during this timestating Please wait while the content is being processed.6. If the EULA is displayed for Fujitsu Software Auto Installer, accept the EULA, otherwise continue.7. The Fujitsu Software Auto Installer user interface will be launched providing the abilityto auto install the software downloaded from the support site.8. It is recommended that you install all the software in the listed order. You canSelect All, to install the software in the order listed.9. Click the Install button to start the installation.10. After installing all the selected drivers, the Installation Results window is displayed. Click OK.11. You must restart the system for the settings to take effect. Do you wish to rebootnow? message appears. Select Yes.12. The system will now reboot.Downloading driver updatesTo ensure that you always have the most current driver updates related to your system,you should occasionally access the Fujitsu Software Download Manager (FSDM) utility.The FSDM utility is available from the Fujitsu Support site. FSDM will allow you to viewand download the most current drivers, utilities and applications to determine whetheryou have the latest versions. To download the FSDM Utility, go to the Support Site:"http://support.fujitsupc.com/CS/Portal/support.do?srch=DOWNLOADS".Fujitsu 114
IndexIndexAAC adapterconnecting 20Set up 19Acoustic warnings 88Anti-theft protection 68Audio connections 77BBattery 33, 49battery charge 33Caring for and maintaining 33charge level 33Charging 33Discharges too quickly 86see Rechargeable battery 33, 49Service life 33, 49battery charge meter 33before you travel 16BIOS Setup Utility, protecting with password 69calling 78exiting 80operation 79Settings 78Bluetooth, Safety notes 15Bonus Apps 22CChoose a location 19Cleaning 17Configuration, BIOS Setup Utility 78Configuring hardware 78Configuring system 78Connecting audio devices 77Connecting headphones 77Connecting microphone 77Cradle 41Connecting a Tablet PC 42Ddark touchscreen 83Date not correct 82Declarations of conformity 101Display orientationselect 28DOC (INDUSTRY CANADA) NOTICES 98EEndingenergy saving mode 85EnergyEnergy consumption 33Energy saving 15Energy saving functions 33Error messages on the screen 88ErrorsAcoustic warnings 88Screen messages 88Ethernet LAN 39FFaultElimination 81FeetMagnetic card reader 19Palm vein sensor 19Fingerprint sensor 65configuring 65First-time setup 18GGetting started 18GPS 39HHDMI port 74–75IImportant notes 14Incorrect time 82Information,safety 14InstructionsCleaning 17KKeyboardcleaning 17Keyboard DockPorts 45Keyboard docking stationConnecting a Tablet PC 47115Fujitsu
IndexLLandscape formatdisplay 28MMaking ready to use 20Memory cardhandling 34inserting 34removing 35Mobile operation 16Monitorconnection 75no image 84remains blank 84unstable image 84Monitor connectionsee VGA port 75NNotes 14disposal / recycling 98Energy saving 15touchscreen 26Transport 16OOperating systemactivating system protection 70cancel system protection 70Protecting with password 70PPackaging 18Palm vein sensor 66setting up 66Passwordchanging 69entering 69removing 70Password protection 68hard disk 70Pen 29Portrait formatdisplay 28Ports 41Keyboard Dock 45Power saving 15Power-on Power-on indicator 25Printer does not print 86Problem solving 81RRechargeable batterysee battery 33, 49SSafety information 14Screen connectionsee VGA port 75Security functions 64SmartCard 72SystemLock 72Security LockAnti-theft protection 68using 68Service life, battery 33, 49Set upDevice 19Setupsee BIOS Setup Utility 78SlotMemory cards 34Status indicators 23Summer time 82Supervisor passwordchange 69entering 69removing 70Switching off theTablet PC 26Switchingonforthefirst time 20SymbolsIndicators 23System settings, BIOS Setup Utility 78TTabletoperating 23Tablet PCcannot be started 85cleaning 17doesn’t work 85transporting 16Tablet, operation 23Tablet: Switching on 25Technical dataAC adapter 94–95The wireless connection to a networkdoes not work 86Time not correct 82Tips 81Touchpadcleaning 17Fujitsu 116
IndexTouchscreencleaning 17difficult to read 83notes 26reflected glare 83remains dark 83TPM 73TransportDamage during transportation 18Transportation 16Travel 16Troubleshooting 81Trusted Platform Module 73UUSB ports 76User passwordchange 69entering 69removing 70VVGA port 75WWebcam 32Winter time 82Wireless componentsSafety notes 15Wireless LANSafety notes 15Wrong date/time 82117Fujitsu

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