Exhibit E Users manual
USER’S MANUAL TM 12M MX 12 ppm page printer Notice to American Users Federal Communications Commission Radio Frequency Interference Statement Notice: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio / TV technician for help. FCC warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Notes • Testing of this equipment was performed on model number M33111A02. • The use of a non-shielded interface cable with the referenced device is prohibited. The length of the parallel interface cable must be 3meters (10 feet) or less. The length of the serial interface cable must be 15meters (50feet) or less. • The length of the power cord must be 3 meters (10 feet) or less. Laser Safety Information This printer has been designed and manufactured according to FDA regulations “title 21, CFR, chapter 1, subchapter J, based on the Radiation Control for Health and Safety Act of 1968”, and is classified as class I laser product. Warning: Use of controls, adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. Notice to Canadian Users Notice aux Utilisateurs Canadiens This class B digital apparatus meets all requirements of the Canadian InterferenceCausing Equipment Regulations. Hinweis für deutsche Benutzer Bescheinigung des Herstellers/Importeurs User’s Manual Cet appareil numérique de la Classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Hiermit wird bescheinigt, daß der • M33111B01/02 in Übereinstimmung mit den Bestimmungen der • EN 45014 (CE) funkenstört ist. Der Deutschen Bundespost wurde das Inverkehrbringen dieses Gerätes angezeight und die Berechtigung zur Überprüfung der Serie auf Einhaltung der Bestimmungen eingeräumt. • Maschinenlärminformationsverordnung 3. GSGV, 18.01.1991: Der höchste Schalldruckpegel beträgt 70 dB (A) oder weniger gemäß EN27779-1991. FM-1 In case that an Ethernet interface board is installed, this equipment complies with EMI regulations as follows: Notice to American Users Federal Communications Commission Radio Frequency Interference Statement Notice: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. FCC warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Notes • The use of a non-shielded interface cable with the referenced device is prohibited. The length of the parallel interface cable must be 3meters (10feet) or less. The length of the Ethernet interface cable must be 100meters (328feet) or less for type 10BASE-2 and 185 meters (607 feet) or less for type 10BASE-T. • The length of the power cord must be 3 meters (10 feet) or less. Notice to Canadian Users Notice aux Utilisateurs Canadiens This class A digital apparatus meets all requirements of the Canadian InterferenceCausing Equipment Regulations. Notice to European and Oceanian Users Warning: This is a product which meets Class A of EN55022 and AS/NZS3548. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. FM-2 Cet appareil numérique de la Classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. User’s Manual As an ENERGY STAR® Partner, FUJITSU LIMITED has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. The International ENERGY STAR® Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipments. The program backs the development and dissemination of products with functions that effectively reduce energy consumption. It is an open system in which business proprietors can participate voluntarily. The targeted products are office equipment such as computers, displays, printers, facsimiles, and copiers. Their standards and logos are uniform among participating nations. CE Declaration User’s Manual This product sold in Europe conforms to the standards in accordance with EC Directives. The copy of “Declaration of Conformity” is attached in the next page. FM-3 Reseved FM-4 User’s Manual The contents of this manual may be revised without prior notice and without obligation to incorporate changes and improvements into units already shipped. FUJITSU has made every effort to ensure that the information included here is complete and accurate at the time of publication. The company assumes no liability for errors and omissions. Copyright © 1999 FUJITSU LIMITED Printed in Japan. All rights reserved. No part of this manual may be reproduced or translated, stored in a database or retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of FUJITSU LIMITED. C145-Exxx-01EN, March 1999 Trademark Acknowledgment FUJITSU is a registered trademark of FUJITSU LIMITED. The following companies own the other trademarks used in this manual: Adobe Systems, Inc.: PostScript Apple Computer, Inc.: AppleTalk, LocalTalk, Macintosh, TrueType AT&T: UNIX Centronics Data Computer Corporation: Centronics Hewlett-Packard Corporation: HewlettPackard, LaserJet, LaserJet 5, PCL User’s Manual International Business Machines Corporation: IBM, IBM PC/AT, IBM PS/2, PC-DOS Microsoft Corporation: Microsoft, MSDOS, Windows Lexmark International Inc.: MarkVision Miles, Inc.: Intellifont Novell, Inc.: Netware Pipeline Associates, Inc.: PowerPage Xerox Corporation: 4024, Ethernet, Xerox FM-5 Precautions Read this section and remember these instructions to ensure your safety and your printer’s correct performance. Follow the cautions and notices labeled on the printer or marked with icons in the manual. Save this manual for future reference. • Use only the power cord furnished with the printer and a properly grounded outlet. Do not use an extension power cord. • Confirm that the rated voltage of your printer matches the voltage of your power outlet. The maximum wattage of the printer is 600 watts. • Turn off the printer and disconnect the power cord before beginning maintenance operations. • Disconnect the power cord from the outlet whenever you are not using the printer for an extended period of time. • Disconnect the power cord from the outlet whenever thunder storms are nearby. Leaving the power cord connected may allow damage to the printer or other property. • Do not put the printer in direct sunlight, near a heater, or near water. Leave adequate space around the printer. • Do not touch any connector contacts. This could cause electrostatic damage to the printer. • Do not touch the heat roller and motors if you have been printing recently. These parts may be hot. • Do not touch or scratch the green drum surface, and do not expose it to light for more than three minutes. • Use only a shielded interface cable of 3 meters (10 feet) or less for the parallel interface, 15 meters (50 feet) or less for the serial interface, 100 meters (328 feet) or less for Ethernet interface 10BASE-T/100BASE-TX connection, and 185 meters (607 feet) or less for the Ethernet interface 10BASE-2 connection. • Be sure the printer is turned off before connecting the interface. • Do not turn the printer off while it is printing. • Do not disassemble or remove any components unless instructed in this manual. • Keep the print unit upright when removing or installing it. • Do not use alcohol or other cleaning solutions on the drum surface or on any interior parts of the printer. • Clear paper jams quickly, especially when they occur in the heat roller unit. • Do not drop small objects, such as paper clips, into the printer. • Do not set page margins off the physically printable page area. • Turn off the printer and disconnect the power cord immediately if an abnormal condition occurs: for instance, if the printer smokes, prints abnormally, becomes wet, or falls. Then consult your dealer. FM-6 User’s Manual Contents Preface ............................................................................................ v Manual and Software Set ................................................................. vi Operating Environments ................................................................. vi Conventions ................................................................................... vii Control Panel.......................................................................... viii Changing Message Language..................................................... ix Chapter 1 User’s Manual Getting Started ........................................................................... 1–1 Getting Acquainted ..................................................................... 1–1 Getting Ready ............................................................................. 1–4 Picking a Suitable Location ................................................... 1–4 Unpacking and Checking Your Printer ................................. 1–5 Setting Up ................................................................................... 1–7 Preparing the Print Unit ....................................................... 1–7 Loading Paper and Installing the Paper Tray ....................... 1–10 Using the Multi-function Feeder (12MX only) ................... 1–13 Connecting the Power Cord ............................................... 1–14 Connecting the Printer to Your Computer ................................ 1–15 About Interfacing ................................................................ 1–15 Connecting to the Parallel Port ........................................... 1–16 Connecting to the Serial Port (12MX only) ........................ 1–16 Connecting the Serial Interface Cable ........................... 1–17 Verifying Serial Parameter Settings ............................... 1–17 Printing a Test Page Offline ................................................ 1–19 Selecting an Emulation .............................................................. 1–20 Installing a Printer Driver .......................................................... 1–21 Get to Know Your Printer Driver ....................................... 1–22 Printer Drivers Supplied by the CD-ROM ......................... 1–23 Printer Drivers Supplied by the Floppy Disk....................... 1–23 Contents Installing Other Software........................................................... PPMENU .................................................................... Lexmark’s MarkVision™ ............................................. Printing Your First Document ................................................... Adjusting Print Density ...................................................... If Something Goes Wrong .................................................. Where To Go From Here .......................................................... Chapter 2 ii 1–24 1–24 1–25 1–26 1–27 1–28 1–29 Printing and Paper Handling ...................................................... 2–1 Control Panel Tutorial ................................................................ 2–1 The Control Panel ................................................................ 2–1 Indicators ....................................................................... 2–2 Message Display (LCD) ................................................. 2–3 Buttons........................................................................... 2–3 Control Panel Functions .............................................................. 2–5 Changing Message Language................................................. 2–5 Printing Data Remaining in the Buffer ................................. 2–5 Clearing an Error Condition to Continue Printing ............... 2–5 Clearing the Buffer and Reinitializing the Printer.................. 2–6 Clearing EEPROM ............................................................... 2–6 Selecting the Fuser Unit Cleaning Mode ............................... 2–6 Selecting the Self Test Menu ................................................. 2–8 Selecting the Font Print Menu ............................................ 2–10 Selecting Paper Tray, MFF, or Manual Feeder .................... 2–12 Setting MFF Paper Size (12MX only) ................................. 2–15 Selecting the Thick Control Menu ...................................... 2–16 Selecting Menu Option and Resetting Menu ...................... 2–20 Menu Functions ........................................................................ 2–20 Menu Structure and How to Use Control Panel Buttons .... 2–20 Submenus, Items, and Options ........................................... 2–21 Menu Items ............................................................................... 2–25 Handling Paper ......................................................................... 2–31 Paper Types and Sizes ......................................................... 2–31 Adjusting for Paper Thickness ...................................... 2–34 General Tips ................................................................. 2–35 Preprinted Sheets .......................................................... 2–36 Transparencies .............................................................. 2–36 Envelopes ..................................................................... 2–37 Labels ........................................................................... 2–38 Changing the Paper Tray Size ............................................. 2–38 User’s Manual Contents Using the Multi-function Feeder (12MX only) or Manual Feeder ................................................................. Multi-function Feeder .................................................. Manual Feeder.............................................................. Setting Up the Rear Stacker ................................................ Printing on Custom-Sized Paper ......................................... Page Orientation ................................................................. 2–41 2–41 2–44 2–44 2–45 2–46 Chapter 3 Enhancing and Customizing the Printer ..................................... 3–1 Adding RAM ............................................................................... 3–1 Installing an Alternate Emulation ................................................ 3–5 Installing an Interface Expansion Board ....................................... 3–6 Installing an Interface Board ................................................. 3–6 Connecting to the Ethernet Port ........................................... 3–8 Connecting the Ethernet Interface Cable ........................ 3–8 Selecting the Ethernet Interface ...................................... 3–9 Ethernet Specifications ................................................... 3–9 Adding Paper Sources ................................................................ 3–10 Paper Feeder ....................................................................... 3–10 Changing the Paper Tray Size....................................... 3–11 Adding Duplex Unit .................................................................. 3–13 Chapter 4 Maintenance .............................................................................. 4–1 Preventive Maintenance ............................................................... 4–1 Periodic Routine Maintenance .................................................... 4–2 Replacing the Developer Unit and Drum Unit ..................... 4–2 Developer Unit ............................................................... 4–2 Drum Unit ..................................................................... 4–5 Replacement ................................................................... 4–6 Cleaning the Paper Path ...................................................... 4–12 Clearing the Replace Parts Message ..................................... 4–13 Repacking the Printer ................................................................ 4–15 User’s Manual iii Contents Chapter 5 Solving Problems ....................................................................... 5–1 Clearing Paper Jams .................................................................... 5–2 Recovery from Paper Jams .................................................... 5–3 Jam 0: from a Paper Tray to the Print Unit...................................... 5–3 Jam 1: under the Print Unit or in the Fuser Unit ............................. 5–5 Jam 2: under the Print Unit near the Paper Tray ............................. 5–6 Jam 3: in the Fuser Unit .................................................................. 5–7 Jam 4 (12MX only): from the Eject Unit to the Duplex Unit .......... 5–9 Jam 5 (12MX only): from the Duplex Unit to the Print Unit ........ 5–11 Jam 6: at the Feed Roller of the Optional Paper Tray .................... 5–12 Cleaning the Paper Path ...................................................... 5–13 Cleaning the Fuser Unit Rollers .......................................... 5–14 Operational Problems ................................................................ 5–16 Print Quality Problems .............................................................. 5–17 Error Indications ....................................................................... 5–20 Action-required Status Indications ............................................. 5–22 Printer Status Indications .......................................................... 5–24 Warning Messages ..................................................................... 5–25 Appendix A Font Samples .............................................................................. A–1 PCL Mode .................................................................................. A–1 FPS Mode ................................................................................... A–3 Appendix B Supplies and Accessories .......................................................... B–1 Supplies ....................................................................................... B–1 Accessories ................................................................................... B–1 Appendix C Specifications ............................................................................ C–1 Glossary ................................................................................... GL–1 Index ......................................................................................... IN–1 Fujitsu Offices ......................................................... Inside back cover iv User’s Manual Preface Thank you for purchasing the Fujitsu PrintPartner 12M/12MX Page Printer. The PrintPartner 12M is a 12-ppm, 600-dpi, laser printer with a Centronics parallel interface (type B connector). The PrintPartner 12MX is a 12-ppm, 600-dpi or 6-ppm, 1200-dpi, laser printer with two interfaces consisting of Centronics parallel (type B connector) and RS-232C serial (DB9 connector). Both models are compatible with the HP LaserJet 5 printers, IBM Proprinters 4202, and EPSON EX-800 printers. The PrintPartner 12MX is also compatible with PostScript level 2 printers by using the PowerPage® Level 2 interpreter. Options available for both 12M and 12MX are: • 4-, 8-, 16-, and 32-megabyte memory expansion cards • Interface expansion boards: Centronics parallel (type B connector), Ethernet C, D, F, or GXL, and USB • FLASH ROM card: 4-megabytes, for PCL emulation only • Barcode card: Barcodes and OCR fonts • 500-sheet paper feeder: Base mechanism plus 500-sheet paper tray (tray 2; A4, A5, JIS B5, letter, legal, and executive sizes) Options available for 12M only are: • FPS card: PostScript level 2 emulation Options available for 12MX only are: • Duplex unit: Two-sided printing mechanism User’s Manual Manual and Software Set The PrintPartner 12M/12MX has a single user’s manual. This user’s manual provides a summary of everything for from non-technical users unfamiliar with page printers to highly experienced technical users. The PrintPartner 12M/12MX comes with a software set (a CDROM and a floppy disk) to supply you with the following items of printer control software. • Printer Drivers for Windows 95/98, NT 3.51, and NT 4.0, which provide the computer’s operating system with the programs that control this printer. • MarkVision™ by Lexmark for Windows 95/98/NT 4.0, printer management utility programs, which allow you to easily understand the printer (status, statistics, or features) and displays the printer control panel on your computer display to remotely operate the printer. • Network Printer Utility for Windows 3.X, which allows you to remotely change or confirm settings of an Ethernet interface board of the printer or locally check the printer. • PPMENU for MS-DOS, printer remote setup utility program, which allows you to easily customize and program your printer to your computer and software environments, using your computer keyboard and display The CD-ROM contains all items of the software but the floppy disk contains printer drivers for Windows 3.X only. Operating Environments To run a Printer Driver, you need an IBM PC/AT or PS/2 computer or compatible running MS-Windows 95/98, MS-Windows NT 3.51, or MS-Windows NT 4.0. To run MarkVision™, you need an IBM PC/AT or PS/2 computer or compatible running MS-Windows 95/98 or MS-Windows NT 4.0, with at least 9MB of memory available on a hard disk, a CDROM drive or a 3.5" double-sided high density (2HD) floppy disk drive, and a VGA (640 × 480 dots) or higher resolution display. vi User’s Manual To run the Network Printer Utility, you need an IBM PC/AT or PS/ 2 computer or compatible running MS-Windows 3.1/3.11, with at least 5MB of memory available on a hard disk, a CD-ROM drive or a 3.5" double-sided high density (2HD) floppy disk drive, and a VGA (640 × 480 dots) or higher resolution display. To run PPMENU, you need an IBM PC/AT or PS/2 computer or compatible running MS-DOS, with at least 1MB of memory available on a hard disk, a CD-ROM drive or a 3.5" double-sided high density (2HD) floppy disk drive, and a VGA (640 ¥ 480 dots) display. You must also be using PC-DOS version 5.02, MS-DOS version 3.3, or higher version. Conventions Icons draw your attention to advisory messages, as illustrated below. A line precedes and follows the message to show where the message begins and ends. ☞ ✍ User’s Manual Warning: Ignoring this information could result in personal injury. Caution: Ignoring this information could result in loss of data or harm to your equipment. Important: These notes contain remarks, tips, and other useful supplementary information. vii Control Panel The printer’s control panel incorporates two rows of buttons, with each button having one or two labels (see below). The physical button is beneath the rectangular section of no-labeled space. The top label represents the basic function, which is activated by a touch of the button. The bottom label represents the second function, which is activated when you release the button after holding it down more than five seconds. READY FORM FEED MENU Basic functions Physical buttons Second functions RESET MENU CONT. SELECT ENTER – Basic functions Physical buttons RESET MFF PAPER SIZE SELF TEST PRINT FONT Second functions The control panel has a character display of 16 columns × 2 lines. In text, the names of the control panel buttons appear as all capital letters inside a box like READY and control panel display messages appear in a fixed-spacing font like READY. Button names or messages occupying two lines are expressed in a single line shown below. FORM FEED Buttons: Displaymessages: DEVELOPER UNIT* FORM FEED DEVELOPER UNIT* The asterisk in the display column indicates that the displayed option is currently selected in the selected menu. viii User’s Manual Changing Message Language ( MENU ) You can select a language used for control panel messages. Selectable languages are English, French, German, Italian, Spanish, and Swedish. To select a language, follow these steps: 1. Turning the printer on while pressing The message C.P.LANGUAGE initialization. 2. Press the Press the or ENTER MENU ENGLISH appears after printer button until the desired language appears. button. – The asterisk appears after the language, indicating the language is selected. 3. Save the selection. Pressing the READY button saves the new setting and returns the printer to the ready state. The printer will display the selected language for messages. User’s Manual ix x User’s Manual CHAPTER GETTING STARTED Getting Started This chapter provides complete setup instructions in the following sections: • Getting Acquainted. Learning the printer’s main parts and its paper paths. • Getting Ready. Choosing a suitable location and unpacking the printer. • Setting Up. Assembling the printer. • Connecting the Printer. Selecting an interface and connecting to the computer. • Installing a Printer Driver and other software. • Printing Your First Document. • Where to Go from Here. Getting Acquainted The photos and illustrations on the following pages identify the main parts of the printer and two routes of paper feeding. These parts are referred to throughout the manual, so take some time to become familiar with them. User’s Manual 1-1 Getting Acquainted Top cover (Face-down stacker) Stacker-full sensor Control panel 008 Upper door Paper stopper Side cover (Font/ emulation card slot and RAM card slots inside) Front door Multi-function feeder (MFF, 12MX only) or manual feeder Paper size dial Paper tray Power switch Figure 1–1 Front and right side view Centronics parallel interface connector (IEEE1284 type-B) 009 RS-232C serial interface connector (D-SUB 9-pin) (standard for PP12MX) Fan (outflow) Interface board slot cover Rear stacker (Face-up stacker when opened) Power cord connector Duplex unit (option for PP12MX) Figure 1–2 Rear and left side view 1-2 User’s Manual Getting Acquainted GETTING STARTED 010 Print unit (developer unit and drum unit) Figure 1–3 Interior view The path from the paper tray to the top cover is for ordinary paper. The straight path from the multi-function feeder (12MX only) or the manual feeder to the rear stacker is for thick paper, transparencies, and envelopes. Top cover (main stacker) Multi-function feeder (MFF, 12MX only) or manual feeder Paper paths-1 Rear stacker Paper tray Duplex unit (option for 12MX only) From optional paper tray Figure 1–4 Paper paths User’s Manual 1-3 Getting Ready Getting Ready This section will help you: • Choose a suitable location for the printer • Inventory the parts of the printer as you unpack it Picking a Suitable Location The first step is to pick a suitable location for your printer. For peak performance and usability, follow these guidelines: • Place the printer on a sturdy, level surface. 013 • Choose a room that is well ventilated and free of excessive dust. Leave space around the printer especially on the left side for proper ventilation. Arrow 1 001 below above +10 +32 °C °C • To avoid exposing the printer to extremes of temperature, do not put the printer in direct sunlight or near a heater. Ideal room temperature is from 10°C to 32°C (50°F to 90°F). Humidity should be between 20% and 80% RH (no condensation). • Use a grounded AC power outlet. Do not use a threepronged adapter in an ungrounded outlet. 1-4 User’s Manual Getting Ready • Use only the power cord furnished with the printer. Do not use an extension cord. Warning: For your safety from an electric shock, observe the above prohibition. • Do not touch any connector contacts and corona wires to avoid possible electrostatic damage to the printer. • Do not use a circuit shared with equipment that causes electrical noise, such as motors. • Do not use a circuit shared with equipment that uses a lot of power, such as a copier or a coffee maker. Unpacking and Checking Your Printer As you unpack the printer, check each item carefully for damage. If you find damage, notify your dealer. Check also that you have received all the items shown below. This printer comes with everything you need except an interface cable. If you do not yet have a cable, you must purchase one before you can connect the printer to your computer. ✍ User’s Manual Important: Save the original carton and packing materials in case you need to store or transport your printer. 1-5 GETTING STARTED Getting Ready 001 Printer 017 Developer unit (*) 016 021 Drum unit (*) Quick installation guide Cleaning sheets Power cord Software set (printer drivers and other software) Developer unit and drum unit are assembled and placed in printer at shipment. • An interface cable is not a standard accessory. Please purchase an appropriate cable according to the interface you intend to use. • The power cord may differ slightly from this figure depending on the country where you purchased the printer. • The software set consists of: - CD-ROM labeled PrintPartner Software - Floppy disk labeled Printer Drivers for Windows 3.X. Figure 1-5 Printer inventory 1-6 User’s Manual Setting Up This section describes how to assemble the printer and connect the power cord after choosing a suitable location for the printer and checking that you received all the parts. Setting Up Preparing the Print Unit ☞ This printer is shipped with the print unit (developer unit and drum unit) mounted and protective materials attached. Be sure to take off the print unit and remove the two protective materials from the print unit. This operation must be done before connecting the power cord. Caution: Be careful with the print unit’s drum (the green surface). The drum is easily damaged by contamination or by exposure to light for more than three minutes. Follow these guidelines: • Never open the shutter of the drum unit before until you are ready to install the print unit. • Never touch or scratch the drum surface. • When the print unit is not in the printer, close the shutter of the drum unit and store the print unit in a dark place or cover it with a clean sheet of paper. • When the print unit is in the printer, keep the printer upper door closed. If you must work inside the printer for more than three minutes, remove the print unit and store it in a dark place. • If you store the print unit out of the printer, it may be contaminated by dust. This may cause a smudge on the page. When storing the print unit out of the printer, wrap it with paper or something. To install the print unit, follow these steps: 1. Open the upper door. Lift the center portion under the stopper of the upper door to open it. 022 User’s Manual 1-7 GETTING STARTED Setting Up 2. Remove the print unit from the printer. Pull the top center of the print unit at a 45 degree angle towards the front of the printer. 023 When the print unit begins to move, gently lift it up and out. 3. Shake the print unit by moving it back and forth in a horizontal motion several times. 024 ☞ Place the print unit on a level, steady place. Caution: Never open the shutter of the drum unit to avoid scratching the green surface of the drum. 4. Remove the plastic seal from the print unit. Gently pull off the seal being carefully not to spill toner. Handle to seal carefully to avoid staining your hands or clothes. 025 5. Open the shutter of the drum. Holding the top center of the print unit, push up backwards the green-labeled handle of the shutter under the print unit and fix the shutter on the hook. 025a 1-8 User’s Manual Setting Up 6. Orient the print unit. Hold the top center of the print unit with the green drum facing you and adjust the ends of the drum shaft to the grooves on the sides of the printer. 026 027 7. Install the print unit. Slide the print unit at a 45 degree angle along the grooves and towards the back of the printer. 028 8. Seat the print unit in place. Press down gently on the top left and right portions of the print unit until it clicks into place. 9. Close the printer’s upper door. Press down firmly on the front portion of the upper door and make sure the upper door is locked completely. 029 User’s Manual 1-9 GETTING STARTED Setting Up Loading Paper and Installing the Paper Tray This printer has a single paper tray that is preset for letter size (8.5 x 11.0 inches) paper for U.S. customers and to A4 size (210 x 297 mm) paper for European customers. (You can adjust the paper tray to a different size paper. See Chapter 2. You can purchase an optional paper tray. See Chapter 3 and Appendix B.) You should load about 50 sheets of copier paper to test the printer. 1. Pull the paper tray out of the printer. 030 (1) 2. Prepare the paper tray. Remove restraint card board (1) and tapes securing the rear paper guide. 3. Widen the side guides. While holding right sideguide together with its lock plate, push both guides outwards. 031 4. Prepare a paper stack. Prepare paper of the size indicated by the paper size dial (actually the paper size scale where the rear guide of the paper tray is set). Fan the paper stack both ways to prevent sheets from sticking together. 032 1-10 User’s Manual Setting Up ☞ ✍ Important: GETTING STARTED Be sure to set the paper size dial correctly according to the loaded paper. Improper setting may cause an error during printing. Caution: Put the paper stack in the paper tray with the printing side faced down. If paper is curled, remove the curl. Limit marks ▼▼▼ 033 Arrow 1 Arrow 2 5. Load the paper. While pushing and holding down the pressure plate, place the front portion of the paper stack on the tray and slide it towards the front of the tray so that the rear portion of the stack is placed in position at the rear guide. ☞ Make sure the stack does not exceed the limit marks on either side guide. Caution: When additional sheets of paper are supplied to the tray which is not empty, it may cause paper mispick, double-feed, skew at the boundary between old paper and new paper. 6. Adjust the side guides. Push the lock plate of the right side-guide inwards to fit the side guides to the width of paper snugly. Align the rear edges of the paper stack. 034 Bad placement Good placement User’s Manual 1-11 Setting Up 7. Arrange paper edges. Rock the paper tray to gather the edges of the stack together to ensure correct positioning of paper in the tray. 036 8. Raise the paper stopper. Paper stopper 037 9. Install the paper tray. Align the sides of the tray with the guide grooves of the tray slot and firmly slide the tray all the way into the slot. 038 ✍ 1-12 Important: Do not turn the paper size dial after you have loaded paper. Changing the dial setting causes a paper mismatch error when printing the paper. User’s Manual Setting Up Using the Multi-function Feeder (12MX only) The multi-function feeder (MFF) is built in the PrintPartner 12MX (not available for the PrintPartner 12M). It is useful to print a lot of thick paper, envelopes, or transparencies. It can hold and deliver 100 sheets of 0.09 mm thick paper or 30 envelopes. ✍ Important: When using paper, do not leave the paper in the multi-function feeder for long time. It may cause waving of paper and dropouts in printing. Because the MFF does not have a mechanism that detects the physical size of paper in use, you must inform the printer of the paper size. Use the MFF paper size menu to select a paper size which equals the size of paper loaded in the MFF. See Chapter 2. To use the multi-function feeder, follow these steps. For details, see Chapter 2. 1. Open the front cover. 039 MFF with paper loaded Paper support 2. Extend the paper support. Pull the center top of the paper support all the way. 3. Adjust the paper guides. Slide the paper guides to fit the width of the paper snugly. 4. Load paper. Place the paper stack on the MFF and push it all the way until its front portion is stopped. 040 Subguide Rear stacker User’s Manual 5. Open the rear stacker. If necessary, open the rear stacker. 6. Extend the subguide. 1-13 GETTING STARTED Setting Up Connecting the Power Cord This printer comes equipped with one of the two voltage ratings: • 120 VAC (such as for the USA) • 220 to 240 VAC (such as for Europe) The manufacturer’s nameplate on the back of the printer indicates this rating. Confirm that the rated voltage of your printer matches the voltage of your power outlet. 1. Check that the printer is turned off. The “O”marked side of the switch at the right front of the printer should be depressed. 041 2. Plug the female end of the power cord into the connector on the right back of the printer. 3. Plug the male end into a wall outlet. 1-14 Warning: For your safety, use only a properly grounded outlet. To avoid possible electromagnetic interference or power supply problems, do not use an extension cord. User’s Manual Connecting the Printer to Your Computer Connecting the Printer to Your Computer ✍ This section explains how to connect the printer to your computer via the parallel or serial interface. Important: The following restrictions apply to interface cables: • To comply with regulations for radio frequency emissions, use only shielded cable for computer-to-printer communications. • The length of the parallel interface cable must be 3 meters (10 feet) or less. • The length of the serial interface cable must be 15 meters (50 feet) or less. About Interfacing Generally, you can connect the printer to your computer using a standard parallel or serial interface. However, if your printer is used as a network printer, use an optional LocalTalk or Ethernet interface. An optional infrared interface is also provided. • Parallel (Centronics) or serial (RS-232C, 12MX only) Use a serial interface if the printer is not near the computer. Many computers have both parallel and serial interface ports. Serial communication can operate up to 15 meters (50 feet). Parallel communication is normally limited to 3 meters (10 feet). • Ethernet C, D, F, or GXL (option) Use Ethernet C, D, F, or GXL if the printer is used in a NetWare or TCP/IP corresponding. • USB (option) Use the universal serial bus if the printer is used in a ...... Whichever interface you use, the printer automatically detects the interface that the computer is using. For these options refer to Chapter 3. User’s Manual 1-15 GETTING STARTED Connecting the Printer to Your Computer Connecting to the Parallel Port ☞ This printer does not come with a parallel interface cable. You can use a Centronics cable with IEEE 1284 type B connector (sold separately) at the printer side for this purpose. Your dealer can advise you on the cable you require. Caution: Be sure the printer is turned off before connecting the interface. Do not touch any connector contacts to avoid possible electrostatic damage to the printer. To make the connection, plug the cable connector into the parallel interface port on the back of the printer. Secure the connector with the wire clips. Plug the other connector into your computer’s parallel port. Consult your computer documentation if you need help. 043 Connecting to the Serial Port (12MX only) Connecting to the serial port involves the following tasks: • Connect the interface cable to the printer and your computer. • Print out the status report to check the serial parameter settings. 1-16 User’s Manual Connecting the Printer to Your Computer Connecting the Serial Interface Cable To connect to the serial interface port, you need a cable correctly wired for this printer and your computer. The cable must also have the proper connectors. Your dealer or technical support person can supply you with the proper cable. ☞ The serial interface of this printer requires a null-modem cable with a male D-SUB 9-pin connector at the printer side. Refer to your computer documentation for the type of connector required by its serial port. Caution: Be sure that the printer is turned off before connecting the interface cable. Do not touch any connector contacts to avoid possible electrostatic damage to the printer. Insert connector To make the connection, plug the cable connector into the serial interface port at the back right of the printer. Secure the connector by tightening the screws in the connector hood. Plug the other connector into your computer’s serial port. Consult your computer documentation if you need help. 044 Secure holding screws Verifying Serial Parameter Settings Next, you must make sure the serial parameter settings are the same between the computer and the printer. Consult your computer and software documentation to determine the settings your computer uses. Then compare these to the printer’s settings in the following table. User’s Manual 1-17 GETTING STARTED Connecting the Printer to Your Computer Item Parameter setting (printer side) Baud rate Data bits Stop bits Parity Pacing (protocol) DTR polarity ROBUST (XON/XOFF) 9600 (default) 8 (fixed) 1 (fixed) None (fixed) DTR (default) HI (default) Off (default) If the settings match, the installation is complete. If the interface parameters of the printer and the computer do not match, the message display indicates COMM.ERROR. The printer may not respond at all or it may print wrong characters. Change the settings in one of the two ways: • Change options of the serial menu in setup mode. • Set permanent defaults in your computer to match the printer’s defaults. On an IBM PC or compatible computer running MS-DOS, you can set permanent defaults by placing the following commands in your AUTOEXEC.BAT file: MODE COM1:9600,N,8,1,P MODE LPT1:=COM1: Also make sure that the file MODE.COM is in your boot directory. Then whenever you boot your computer, the computer will print through the serial port using the printer’s settings. ✍ Important: For information on DOS files and commands, consult your DOS manual or the manual supplied with your computer. Note that you may also be able to specify serial parameters through your software programs. Some software programs allow you to specify the printer port and serial settings from within the program. Consult the documentation supplied with the software. 1-18 User’s Manual Printing a Test Page Offline Printing a Test Page Offline The printer has a status report function which prints a page summarizing printer option settings and showing samples of resident fonts. Use this function to check the printer performance offline. POWER ONLINE DATA ERROR READY READY FORM FEED MENU CONT. SELECT ENTER – RESET MFF PAPER SIZE SELF TEST PRINT FONT RESET MENU 1. Turn the printer on. The printer initializes the mechanism and then enters the ready state. The message display indicates << >>, WARMING UP, then READY. 2. Print a test page offline. Press the READY button to put the printer offline (the ONLINE indicator turns off). Press the SELF TEST button for more than five seconds. The message display indicates PCL PAGE CONFIG. Press the ENTER button to start printing. The message display indicates SELF TEST and the DATA indicator flashes. A status report page is printed. Check that the printing is successful. ✍ User’s Manual Important: You can select IBMPRO PAGE CONFIG or EPSON PAGE CONFIG for both models or FPS PAGE CONFIG for PP12MX by pressing the + or – button while the message display indicates PCL PAGE CONFIG. 1-19 GETTING STARTED Selecting an Emulation Selecting an Emulation The PrintPartner 12M has three emulations as a standard feature: PCL6, IBMPRO, and EPSON. The PrintPartner 12MX has four emulations: PCL6, FPS, IBMPRO, and EPSON. You can use these emulations to connect your printer to different computers. PCL6 emulates HP LaserJet 5 printers, IBMPRO emulates IBM Proprinters 4204, EPSON emulates EPSON EX-800 printers, and FPS emulates PostScript Level 2 compatible printers by the PowerPage® Level 2 interpreter. The printer automatically selects the active emulation with default settings. To specify an emulation, se the control panel in menu mode and use the Personality menu of the Config menu as shown below. POWER ONLINE ERROR DATA READY READY FORM FEED MENU CONT. SELECT ENTER – RESET MFF PAPER SIZE SELF TEST PRINT FONT RESET MENU POWER ONLINE ERROR DATA SETUP MENU CONFIG MENU POWER ONLINE ERROR DATA PERSONALITY AUTO* 1-20 1. Enter setup mode. Press the READY button to put the printer offline (the ONLINE indicator turns off). Then, press the MENU button briefly six times. The message display indicates SETUP MENU CONFIG MENU. 2. Select the Personality menu. Press the ENTER button briefly. The message display indicates PERSONALITY AUTO*. 3. Select emulation. Press the ENTER button briefly. The option AUTO changes to PCL, PS, IBMPRO, EPSON then back to AUTO. Press the READY button when the desired option is displayed. User’s Manual Installing a Printer Driver The selected emulation is selected (an asterisk is followed). Once you change the emulation, the other menus automatically change to reflect the options and functions of the new emulation. For details of the setup menu, see Chapter 2. Installing a Printer Driver Now that you connected your printer to the parallel port of the computer, you are ready to install a Windows printer driver into your computer. The Windows printer driver is essential for controlling your printer in Microsoft Windows environments. Several printer drivers are contained in the attached software set consisting of a CD-ROM and a floppy disk. Printer drivers in the CD-ROM are: • Standard drivers for Windows 95/98 • FPS drivers for Windows 95/98 • Standard driver for Windows NT 3.51 • FPS driver for Windows NT 3.51 • Standard driver for Windows NT 4.0 • FPS driver for Windows NT 4.0 If your printer is 12M, note that the FPS drivers are only available with an optional FPS card. Printer drivers in the floppy disk are: • Standard drivers for Windows 3.X Standard drivers are to be installed when your printer is used as a PCL printer, IBMPRO and EPSON drivers are to be installed when your printer is used instead of a serial printer, and FPS drivers are to be installed when your printer is used as a PostScript printer. When you are using Windows 95/98 or Windows NT 4.0, it is recommended that you should install a printer driver using MarkVision™ because the printer driver is reinforced with MarkVision™’s features such as remotely changing settings of a network printer and checking status of a network printer. For MarkVision™, see the next section. To install a printer driver in Windows 95/98, note the following: • When you install the printer driver, the original OS (CD-ROM or floppy disks) is required during installation. User’s Manual 1-21 GETTING STARTED Installing a Printer Driver When the CD-ROM is installed, the following menu screen is displayed in Windows 95/98 or Windows NT 4.0. Get to Know Your Printer Driver The Printer Driver has two functions: 1. it automatically translates formatting choices, such as tab settings or boldface type, into commands the printer understands. 2. it allows you to set up the printer according to your needs. If you encounter problems with this installation, confirm that your configuration corresponds to the minimum requirements listed on page vi at the start of this manual. If the configuration corresponds to these requirements and troubles persist, contact your dealer for assistance. 1-22 User’s Manual Installing a Printer Driver When running application programs under Windows, you select the printer type in the application program itself before you print a document. ✍ Important: If you encounter conflicts with other already installed external drivers that use bidirectional communication on the Centronics port or with drivers of other dedicated Windows printers used in parallel with this printer (conflicts like the failure to establish communication between the Printer Driver and the printer), remove these from Windows and reinstall the PrintPartner 12M or 12MX Printer Driver. Printer Drivers Supplied by the CD-ROM To install printer drivers contained in the CD-ROM, see the booklet “Quick Start” enclosed in the CD-ROM envelope. Printer Drivers Supplied by the Floppy Disk The floppy disk of the software set contains the Windows 3.X Printer Standard Driver only. To install it, follow these steps: 1. Start Microsoft Windows 3.X. 2. Insert the floppy disk into drive A. 3. Click “File” and choose “Run”. 4. Type A:INSTALL, then press ENTER. 5. From here, follow the instructions on the screen. The FUJITSU PrintPartner 12M or 12MX Windows 3.X Standard Printer Driver is now installed. For further details, see the driver’s Readme file. User’s Manual 1-23 GETTING STARTED Installing Other Software Installing Other Software This section provides information about the two kinds of printer management software contained in the CD-ROM supplied with this printer. The topics are: • PPMENU: Enables you to remotely control or configure your printer’s features from your computer’s screen. • MarkVision™: Monitors printer status (status is displayed with text and graphics), displays optional printer’s features, and cooperates with printer drivers. It also describes the printer control panel function by which MarkVision™ allows you to remotely operate your printer from the printer control panel displayed on your computer’s screen. Note that PPMENU is available in MS-DOS, PC-DOS, or Windows DOS prompt environments and MarkVision™ is available in Windows 95, Windows 98, or Windows NT4.0 environments. PPMENU Generally, the printer driver controls the printer. You can also control the printer using the remote setup utility program called PPMENU, stored in the attached CD-ROM. PPMENU allows you to easily change your printer’s features directly from your computer. You use it to configure your printer to suit the requirements of your computer, software, and documents to be printed. The parameters you can change using PPMENU affect page layout, font, and printer control. If your software programs have printer drivers, those printer drivers control the parameters for you. Therefore, it may not be necessary to change the settings using PPMENU. PPMENU needs to be installed only if you will print from DOS or DOS based applications. To install PPMENU, see the booklet “Quick Start” enclosed in the CD-ROM envelope. For more details and the latest modifications, refer to the “ReadMe.txt” file concerning PPMENU. 1-24 User’s Manual Installing Other Software Lexmark’s MarkVision™ MarkVision™ by Lexmark is an integrated software for managing printers, contained in the CD-ROM. It has the following main functions: • Monitoring the printer • Displaying the printer status and features (including options) and statistics • Providing the printer control panel on the computer’s screen (Remote control panel) These functions are most effective and valuable for remote printers in network environments. MarkVision™ is automatically activated when an abnormal condition occurs in the printer. It operates in Windows 95/98 environments only. The remote control panel is quite a nice function that enables you to easily and remotely operate the printer even if your printer is set up remotely. MarkVision™ displays the printer control panel on the computer’s screen and gives you the exactly same functions as available with the control panel of the printer. You can perform a function by clicking a button on the computer’s screen without pushing a button of the printer’s control panel. To install MarkVision™, see the booklet “Quick Start” enclosed in the CD-ROM envelope. For more details and the latest modifications, refer to the operation guide PDF document file and the “ReadMe.txt” file concerning MarkVision™ in the CD-ROM. User’s Manual 1-25 GETTING STARTED Printing Your First Document Printing Your First Document Your printer should be set up and connected to your computer. This section explains how to test your installation setup by printing a trial document from an application program under Windows. To test the printer alone, without your computer, you can use the status report printing which does not require the use of a computer. See Printing a Status Report in Chapter 2. Turn on your printer and observe the initialization sequence. If no RAM (extra memory) cards have been installed, the sequence lasts about one minute, during which the following events occur: • The printer conducts a number of self-checks. • The main motor rotates to check mechanical functions and clean the drum. • The message display indicates READY, indicating the printer is ready for printing. The following procedures show you how to print your trial document. To print a trial document, follow these steps: 1. Start Windows and a Windows application. 2. Open your trial document. Select an existing or start a new document. Choose a small document for the first trial. 3. Select PP12M or PP12MX as the document printer. In most programs, you make the selection in a print menu. Consult your program documentation for the exact procedure. 4. If desired, change the font(s) in the document to one of the fonts offered by your application. 5. Check the printer. Look in the main window of the Print Manager to make sure the printer is activated. 6. Print your document. Start the program. The default paper size is fixed to A4 (for Europe) or Letter (for the USA). 1-26 User’s Manual Printing Your First Document Adjusting Print Density If you feel that the printout is too light or too dark, adjust the print density from the control panel in setup mode. After making the adjustment, print your trial document again and check the results. Use the Toner density menu of the Quality menu as shown below. POWER ONLINE DATA ERROR READY READY FORM FEED MENU RESET MENU CONT. SELECT ENTER – RESET MFF PAPER SIZE SELF TEST PRINT FONT POWER ONLINE DATA ERROR SETUP MENU QUALITY MENU POWER ONLINE DATA TONER DENSITY 1. Enter setup mode. Press the READY button to put the printer offline (the ONLINE indicator turns off). Then, press the MENU button briefly two times. ERROR 5* The message display indicates SETUP MENU QUALITY MENU. 2. Select the Toner density menu. Press the ENTER button briefly once. Then, press the MENU button briefly three times. The message display indicates TONER DENSITY 5*. 3. Change density. Press the + or – button briefly. The option changes between 1 (lightest) and 10 (darkest). Press the ENTER button when the density you estimate proper is displayed. The selected density is selected (an asterisk is followed). For details of the setup menu, see Chapter 2. User’s Manual 1-27 GETTING STARTED Printing Your First Document If you see a problem with the printed pages other than print density, see Chapter 5 for possible causes and solutions. If your document printed successfully, skip the next subsection If Something Goes Wrong. If Something Goes Wrong This section briefly discusses the most common problems you might encounter. For more complete troubleshooting information, see Chapter 5. Chapter 5 also describes all printer error and status indicators. Problem Remedy No response by printer Ensure that: • The printer is turned on and online. The ONLINE indicator should be lit. • The cable from the computer to the printer is properly connected at both ends. • Your software program has sent the print data to the printer. Many programs have a printer control function that shows print No printout; DATA indicator on 1-28 The printer has received data from the computer but has not printed the page. To print the page, put the printer offline by pressing READY briefly then press FORM FEED . User’s Manual Where To Go From Here Where To Go From Here Problem Remedy Unreadable printout Possible causes and solutions are: • A wrong printer driver is selected. Select the PrintPartner 12M or 12MX printer driver as the document printer. • The document contains unknown printer commands. Remove any setup strings or embedded commands, or print the document with a Text only or ASCII text print option. GETTING STARTED To help you enhance or customize the printer, the user’s manual contains the following additional information: • To get information on how to use the control panel and on handling various types of paper, see Chapter 2. • To customize printer defaults, see Chapter 2. • To install additional memory, see Chapter 3. • To install an additional interface, see Chapter 3. • To install an additional paper tray, see Chapter 3. The FPS card is optional for the PrintPartner 12M and the duplex unit is optional for the PrintPartner 12MX. • To install a duplex unit, see Chapter 3. • To install an FPS card, see Chapter 3. User’s Manual 1-29 1-30 User’s Manual CHAPTER Printing and Paper Handling PRINTING AND PAPER HANDLING This chapter provides information you may need for day-to-day printing. The topics are: • Control panel tutorial The tutorial describes the indicators, message display, and buttons. It includes an example of how to use the control panel. • Control panel functions This section describes the functions by buttons. • Menu functions This section describes how to use the control panel for customizing printer defaults. • Handling paper This section describes how to print on various types of paper. Control Panel Tutorial This section introduces the printer’s control panel, beginning with a description of the indicators, message display, and buttons. The tutorial describes the use of the buttons in some detail and follows with an example. The Control Panel The control panel consists of four indicators, a message display, and eight buttons. The physical buttons are beneath the LCD display. The top row of labels represents basic functions. The bottom row of labels represents secondary functions. See later in this section for a list of functions. User’s Manual 2-1 Control Panel Tutorial POWER READY ONLINE FORM FEED DATA ERROR MENU RESET MENU CONT. SELECT ENTER – RESET MFF PAPER SIZE SELF TEST PRINT FONT Figure 2–1 Control panel Indicators The control panel has four labeled LED indicators across the top. Indicator Meaning POWER Indicates printer power is on. ONLINE Indicates the printer is online and ready to print. DATA Flashes when data is being sent from your computer. Lights steadily to indicate the printer’s buffer contains unprocessed data. ERROR 2-2 Indicates a printer error has occurred. Details are indicated by the message display. User’s Manual Control Panel Tutorial Message Display (LCD) The message display uses a liquid-crystal display representing status and errors by two lines of sixteen characters. In operating mode, it may show: • What the printer is doing • Whether the printer is ready to print • When paper should be added • When paper should be manually inserted • When the toner bottle needs to be replaced • When the print unit needs to be replaced • An error message condition such as paper jam ✍ Important: A "Ready" message means the printer has no data to print without any errors and the READY button is not pressed. "Not Ready" means the printer detected an error or the READY button was pressed in the Ready state. Error messages inform you of conditions requiring your attention, such as TRAY n PAPER OUT, COVER OPEN n, or PAPER JAM n. They also warn you of hardware problems, such as FUSER FAILURE or BD CYCLE ERROR. The TONER LOW n message informs you that the toner bottle needs replacement. See Chapter 5 for a complete list of messages and explanations. In tray select mode or MFF paper size mode, the message display shows the selected tray or the selected paper size respectively. In menu mode, the message display shows menu items and option selections. These modes are explained later in this chapter. Buttons One or two functions are assigned to a button. To use the functions represented by the top labels, simply press the button. To use the functions represented by the bottom labels, press and hold down the button for five or more seconds. The following tables summarizes the functions. User’s Manual 2-3 PRINTING AND PAPER HANDLING Control Panel Tutorial Pressing the button briefly Except for the READY button, the following buttons are also valid when the printer is offline. Button (top label) Function READY FORM FEED CONT. SELECT Switches the printer between online and offline. Performs a form feed to print the remaining data. Clears a recoverable error and continues printing. Puts the printer in tray select mode which allows you to select the paper tray to be used. Puts the printer in setup mode. Selects the displayed option as the printer default. This button and the two buttons below are valid in setup, tray select, or MFF paper size mode. Displays the next option. Displays the previous option. MENU ENTER – Pressing and holding down the button for five or more seconds The following buttons are also valid when the printer is offline. Button (bottom label) Function RESET Clears the buffer of any print data and puts the printer through its initialization sequence. Besides the above reset function, resets all printer operation options to their factory default values except interface settings (parallel menu, serial menu, and network menu). Puts the printer in MFF paper size mode, which allows you to select the paper size to be used. Selects the self test menu, which lists printer operation options currently selected. Selects the print font menu, which lists the fonts currently available. RESET MENU MFF PAPER SIZE SELF TEST PRINT FONT 2-4 User’s Manual Control Panel Functions Control Panel Functions Changing Message Language ( MENU ) You can select a language used for control panel messages. Selectable languages are English, French, German, Italian, Spanish, and Swedish. To select a language, follow these steps: 1. Turning the printer on while pressing MENU . The message C.P.LANGUAGE ENGLISH appears after printer initialization. 2. Press the + or – button until the desired language appears. Press the ENTER button. The asterisk appears after the language, indicating the language is selected. 3. Save the selection. Pressing the READY button saves the new setting and returns the printer to the ready state. The printer will display the selected language for messages. Printing Data Remaining in the Buffer ( FORM FEED ) Pressing FORM FEED tells the printer to advance to the next page. The practical effect is to print any data remaining in the buffer. For example, the buffer might contain data from an interrupted print job. When the buffer contains residual data, the control panel DATA indicator is steadily lit. Clearing an Error Condition to Continue Printing ( CONT. ) When a recoverable error occurred, pressing CONT. clears the error condition and continues printing. For example, you can resume printing after adding paper in response to a TRAY1 PAPER OUT message. You can use CONT. to ignore a message such as Load TRAY1 A4. For example, you might want to print a page with A4size format on a letter-size sheet. CONT. also allows you to override the INSERT A4 prompt when feeding paper manually. By pressing CONT. , the printer prints from tray1 instead. User’s Manual 2-5 PRINTING AND PAPER HANDLING Control Panel Functions Clearing the Buffer and Reinitializing the Printer ( RESET ) Pressing and holding down RESET for five or more seconds clears the print buffer and tells the printer to initialize itself. You might use this function if you cancel a print job in the middle and want to clear the printer and start over. In this case, permanently downloaded fonts are removed by the initialization process. You must download the fonts again. Clearing EEPROM ( RESET ) Turning the printer on while pressing and holding down RESET resets the menu settings of EEPROM to the factory default values. The message display indicates EEPROM CLEAR for a second, WARMING UP, then READY (about a minute after). Unlike resetting menu by RESET MENU , this function also resets the interface settings. Use this function to return all menu settings to the original standard conditions. Setting the Fuser Unit Cleaning Mode ( READY Turning the printer on while pressing and holding down READY sets the fuser unit cleaning mode after printer initialization. Before setting this mode, be sure to remove paper from the manual feeder. When entering this mode, the printer requests you to set a cleaning sheet in the manual feeder. Setting a cleaning sheet starts feeding the sheet to clear the fuser unit. After cleaning, the printer ejects the sheet and waits for setting of the next sheet. While the printer waits for setting of the next sheet, pressing CONT. clears the cleaning mode and puts the printer in the ready state. If an error such as paper jam or cover open occurs during execution in cleaning mode, the printer returns to the cleaning sheet waiting state after the error is cleared. RESET and RESET MENU are disabled. 2-6 User’s Manual Control Panel Functions Power on with READY pressed ➤ PRINTING AND PAPER HANDLING << >> ➤ WARMING UP ➤ ➤ INSERT Cleaning Sheet ONLINE and DATA indicators are off. ➤ ➤ Set a cleaning sheet. Press DATA indicator flashes. << >> ➤ ➤ Sheet is ejected. ➤ ➤ CLEANING FUSER CONT. WARMING UP ➤ READY User’s Manual 2-7 Control Panel Functions Selecting the Self Test Menu ( SELF TEST ) Pressing SELF TEST puts the printer into the self test menu which allows you to print a status report which lists printer operation options currently selected in the selected emulation. To select the self test menu and print a status report, follow these steps: 1. Make sure that the message display indicates READY with the ONLINE and DATA indicators off. 2. Press the button for five or more seconds. SELF TEST The message changes to PCL PAGE CONFIG START. 3. Select a desired emulation. Press the or – buttons until the desired emulation appears. 4. Start printing. Press the ENTER button. The message display indicates SELF TEST and the DATA indicator flashes, then a status report page is printed. SELF TEST READY ➤ ENTER PCL PAGE CONFIG START ➤ ➤ ➤ ➤ FPS PAGE CONFIG START For PrintPartner 12MX, this is displayed . ➤ + or – 2-8 User’s Manual Control Panel Functions PRINTING AND PAPER HANDLING Figure 2–2 Status report (PCL emulation) User’s Manual 2-9 Control Panel Functions Selecting the Font Print Menu ( PRINT FONT ) Pressing PRINT FONT puts the printer into the print font menu which allows you to list the fonts available in the selected emulation. To select the print font menu and print the font list, follow these steps: 1. Make sure that the message display indicates READY with the ONLINE and DATA indicators off. 2. Press the button for five or more seconds. PRINT FONT The message changes to PCL FONT LIST START. 3. Select a desired emulation. Press the or – buttons until the desired emulation appears. 4. Start printing. Press the ENTER button. The message display indicates PRINT FONT and the DATA indicator flashes, then a font report page is printed. PRINT FONT READY ➤ PCL FONT LIST START ➤ ➤ ➤ ➤ FPS FONT LIST START For PrintPartner 12MX, this is displayed . ➤ + or – 2-10 User’s Manual Control Panel Functions PRINTING AND PAPER HANDLING Figure 2–3 Font report-first page (PCL emulation) User’s Manual 2-11 Control Panel Functions Selecting Paper Tray, MFF, or Manual Feeder ( SELECT ) Pressing SELECT puts the printer in tray select mode which allows you to set paper sources in locked or unlocked status. In the locked status, the paper source selection is fixed. In the unlocked status, the paper source is automatically switched to another source in a certain condition (auto tray selection). The paper sources are tray 1, tray 2 (if installed), MFF (available for 12MX only), and manual feeder. MFF The MFF operation is controlled by MFF mode in which “first” mode and “cassette” mode are provided. First mode The MFF has the highest priority and is selected first of all if printing is requested. You do not need to set the paper size of the MFF. (The MFF paper size menu is disabled.) The printer starts printing assuming that the loaded paper has the job-specified size of paper. If you are printing using tray 1 or 2 with this mode set, you can immediately switch the tray to the MFF just by putting paper on the MFF. This is called on-demand printing. Cassette mode (default) The MFF is controlled in the same manner as for other paper trays. However, it has the lowest priority as compared with trays 1 and 2. You must set the physical size of the paper loaded on the MFF, using the MFF paper size menu. If the MFF paper size does not match the job-specified size, a paper mismatch error occurs. Manual Feeder (Manual Feed Mode On) The printer has also a manual feeder which is enabled in manual feed mode on. Operation slightly differs with the two modes of the MFF. 2-12 User’s Manual Control Panel Functions In first mode If paper is already loaded on the manual feeder, it is picked without the paper insertion request message. If paper is not loaded on the manual feeder, the paper insertion request message is displayed. In cassette mode Whether or not paper is loaded on the manual feeder, the paper insertion request message is displayed. If paper is already loaded on the manual feeder, printing starts after you press CONT. . If paper is not loaded on the manual feeder, printing starts when you load paper. You can select two or three paper sources at a time, but must select at least one paper source. Tray 1, tray 2 (if installed), and MFF cassette mode are all selected as factory default. When two or three paper sources are selected for auto tray selection (unlocked) and when a paper source runs out of paper or a paper miss match error occurs, the printer switches the paper source for another one. To select a paper source for auto tray selection, follow these steps: 1. Make sure that the message display indicates READY with the ONLINE and DATA indicators off. 2. Press the SELECT button briefly. The message changes to TRAY TRAY1*. The asterisk means that tray 1 is selected for auto tray selection (unlocked). 3. Select or deselect a paper source. This step is valid when tray 2 (option) or MFF (standard for 12MX) is installed. Pressing the ENTER button in this condition makes the asterisk disappear. Tray 1 is deselected. Pressing the ENTER button again makes the asterisk reappear. Tray 1 is selected. User’s Manual 2-13 PRINTING AND PAPER HANDLING Control Panel Functions 4. Select or deselect other paper sources. Press the + or – buttons briefly to display another paper source. Use the ENTER button in the same way as described above. 5. Save the selections. Press READY button to save the new settings and return to the ready state. ➤ TRAY ➤ MANUALFEED OFF* TRAY TRAY2* MANUALFEED ON ➤ FIRST ➤ ➤ MFF MODE TRAY1* ➤ MFF MODE CASSETTE* ➤ + or – ➤ ➤ READY ➤ ➤ ➤ SELECT ➤ ➤ TRAY MFF* (†) According to tray selection, the INTRAY LOCK status printed in a status report changes as follows: Tray selection Intray lock status Remarks TRAY TRAY TRAY TRAY TRAY TRAY INTRAY1: LOCKED INTRAY1: UNLOCKED INTRAY2: LOCKED INTRAY2: UNLOCKED INTRAYMFF: LOCKED INTRAYMFF: UNLOCKED 12MX only 12MX only TRAY1 TRAY1* TRAY2 TRAY2* MFF (†) MFF* (†) † When MFF MODE = FIRST, TRAY MFF is not displayed or selected. 2-14 User’s Manual Control Panel Functions Setting MFF Paper Size ( MFF PAPER SIZE ) (12MX only) Pressing MFF PAPER SIZE puts the printer in MFF paper size mode which allows you to inform the controller of the physical paper size used in the MFF. You must select the size of paper currently loaded in the MFF. This menu is not available for the PrintPartner 12M. To select a paper size, follow these steps: 1. Make sure that the message display indicates READY with the ONLINE and DATA indicators off. 2. Press the MFF PAPER SIZE button for five or more seconds. The message changes to MFF PAPER A4*. The asterisk means that A4 size is selected for the MFF. 3. Select a desired paper size. Press the Press the selected. or ENTER buttons until the desired paper size appears. button. The asterisk appears and the paper size is – 4. Save the selection. Press the READY button to save the new setting and return to the ready state. READY SELECT MFF PAPER LETTER* ➤ MFF PAPER XXXXX ➤ + or – ➤ ➤ ➤ ➤ MFF PAPER SIZE ➤ EXECUTIVE ➤ MFF PAPER XXXXX: LEGAL A4 A5 JIS B5 ➤ COM10 ➤ MFF ENVELOPE ➤ XXXXX ➤ MFF ENVELOPE ➤ B5 ➤ MFF ENVELOPE XXXXX: MONARCH C5 DL User’s Manual 2-15 PRINTING AND PAPER HANDLING Control Panel Functions Selecting the Thick Control Menu ( SELECT ) This printer has the thick control menu which allows you to select one of the two thick control modes for adjusting the printer for paper thickness. One is the normal mode (factory default) and the other is the extension mode. The normal mode allows you to print thick paper, but has only one choice between two options (ON for thick paper and OFF for ordinary paper). This choice is common to all paper sources (tray 1, tray 2 (if installed), manual feeder, and MFF (12MX only)). The extension mode allows you to print several kinds of thin paper, thick paper, and thick envelopes for every paper source (eight options for every tray 1, tray 2 (if installed), manual feeder, or MFF (12MX only)). When one mode is selected, you cannot use the other mode. To select a thick control mode, follow these steps: 1. Turning the printer on while pressing and holding down SELECT . The message indicates THICK CONTROL NORMAL* after printer initialization. The asterisk means that normal mode is selected for paper thickness. 2. Select a desired mode. Press the + or – button until the desired mode appears. Press the ENTER button. The asterisk appears and the mode is selected. 3. Save the selection. Press the READY button to save the new setting and return to the ready state. This selection remains even if you turn the printer off. 2-16 User’s Manual Control Panel Functions Power on with SELECT pressed ➤ PRINTING AND PAPER HANDLING << >> ➤ WARMING UP ➤ – or + ➤ ➤ THICK CONTROL NORMAL* THICK CONTROL EXTENSION ENTER ➤ READY READY THICK CONTROL EXTENSION* ➤ ➤ READY When you select a mode, the contents of the Quality menu changes according to the mode selected. When the thick control is normal, only the Thick Paper item appears for paper thickness. This item has two options, OFF and ON. When the thick control is extension, the Tray1 Media, Tray2 Media, Manual Media, and MFF Media items appear for paper thickness. Tray2 Media appears when tray 2 is installed. MFF Media appears for 12MX only. Each item has eight options from -2 to 5. To select an option in thick control mode, follow these steps: 1. Make sure that the message display indicates READY with the ONLINE and DATA indicators off. 2. Press the MENU button briefly. The message changes to SETUP MENU 3. Press the MENU button. The message changes to SETUP MENU 4. Press the ENTER QUALITY MENU. button. The message changes to SMOOTHING User’s Manual PAGE FORMAT MENU. ON*. 2-17 Control Panel Functions 5. Press the MENU button three times. The message changes to THICK PAPER OFF* when the thick control is normal, or TRAY1 MEDIA 0* when the thick control is extension. 6. When the thick control is extension, press the until the desired item appears. The message changes to TRAY2 MEDIA 0*. MENU button 0*, MANUAL MEDIA 0*, or MFF MEDIA 7. Select a desired option. Press the + or – button until the desired option appears. Press the ENTER button. The asterisk appears and the option is selected. When the thick control is extension, repeat steps 6 and 7. 8. Save the selection. Press the READY button to save the new setting and return to the ready state. This selection remains even if you turn the printer off. Each option means as follows: When the thick control is normal: Off: Ordinary paper On: Thick paper When the thick control is extension: -2: Thin paper when resulting in waving -1: Thin paper when resulting in light printing with duplex unit 0: Ordinary paper 1: Thick paper 2: Thick envelope when resulting in toner easily coming off 3: Thick envelope when resulting in light printing 4: Thick rough paper when resulting in smudging 5: Thick rough paper when resulting in light printing The mode number increases according to paper thickness and roughness. Select one of the underlined numbers in the normal usage. 2-18 User’s Manual Control Panel Functions ☞ Try several options and select an appropriate option that results in the most satisfied print quality. However, use the normal mode basically. PRINTING AND PAPER HANDLING Caution: Turn the mode off or reset it to 0 after printing thick or thin paper. Enter Menu mode and select Quality menu ➤ SETUP MENU QUALITY MENU ➤ ENTER ➤ SMOOTHING ON* ➤ MENU RESOLUTION 600* ECONOMY MODE OFF* MENU TRAY1 MEDIA ➤ ON 0* ➤ MENU – or + ➤ THICK PAPER OFF* ➤ ➤ When THICK CONTROL is NORMAL. When THICK CONTROL is EXTENSION. ➤ MENU TRAY2 MEDIA 0* ➤ ➤ MENU MANUAL MEDIA 0* ➤ or – ➤ MENU ➤ -2 -1 ➤ ➤ MENU MFF MEDIA 0* ➤ User’s Manual ➤ MENU 2-19 Menu Functions Selecting Menu Option ( MENU ) and Resetting Menu ( RESET MENU ) Pressing MENU briefly puts the printer in menu mode which allows you to set up the printer, for example, selecting a paper size, changing a font, and adjusting serial interface parameters. You can select options from the menu by using the four buttons, MENU , + , – , and ENTER . Pressing RESET MENU for five or more seconds in menu mode resets all parameters to the factory default values except interface settings (parallel menu, serial menu, and network menu). The following section briefly explains the menu mode and its operation. Menu Functions The menu mode allows you to change your printer’s defaults using the four buttons on the control panel. You can use the control panel's menu mode to configure your printer to suit the requirements of your computer, software, and documents. Menu Structure and How to Use Control Panel Buttons The menu mode is structured as a tree consisting of submenus, items, and options. The following example shows a small portion of the tree and illustrates how the four buttons work. In the example: Submenus are PAGE FORMAT MENU and QUALITY MENU. Items are COPIES, PAPER, and SMOOTHING. Options are 001, 002, LETTER, LEGAL, ON, and OFF. MENU selects menu mode when the printer is ready and offline. Once the printer is in menu mode, MENU selects the first submenu and moves you right to the next submenu. If you are on the last submenu, pressing MENU returns you to the first submenu. When a submenu is selected, ENTER selects the first item of the submenu. Once the first item is selected, MENU moves you right to the next item, regardless of an option selected. If you are on the last item, pressing MENU returns you to the first item. 2-20 User’s Manual Menu Functions Use and to move up and down the options list. – When an item is displayed, ENTER selects that option (adds an asterisk after the option indicating that the option is stored in RAM). 1st submenu READY MENU ➤ 2nd submenu SETUP MENU PAGE FORMAT MENU MENU ➤ SETUP MENU MENU ➤ QUALITY MENU To 3rd submenu ENTER ➤ 1st item SMOOTHING 1st option (Default ) To 2nd item MENU ➤ To 3rd item ➤ ENTER MENU ➤ ON* – ➤ SMOOTHING 2nd option 2nd item ➤ 1st item COPIES 1st option (Default ) OFF MENU ➤ PAPER 001* – PAPER 002 LEGAL – ➤ ➤ – ➤ ➤ COPIES 2nd option ➤ ➤ LETTER* – ➤ ➤ To or from 3rd option To or from 3rd option Submenus, Items, and Options The following table shows all of submenus and items and summary of options displayed on the message display in menu mode. The display initially shows the factory default option followed by an asterisk (underlined in the table). User’s Manual 2-21 PRINTING AND PAPER HANDLING Menu Functions Submenu (bold)/Item Options Page format menu Copies Paper/Envelope Custom size X Custom size Y Orientation Form lines Page protect Duplex mode Bind 001, 002, 003, ..., 999 (pages) A4, A5, JIS B5, Letter, Legal, Executive (*1) A6, COM10, Monarch, C5, DL, B5 90 to 229 (mm) 210 to 356 (mm) Portrait, Landscape 005, 006, 007, ..., 060, ..., 128 (lines/page) (*2) Auto, On Off, On (*3) Long edge, Short edge (*3) Quality menu Smoothing (*4) Resolution (*5) Economy mode Toner density Thick paper (*6) Tray1 media (*7) Tray2 media (*7) Manual media (*7) MFF media (*7) On, Off 600, 300, 1200 (dpi) Off, On 1, 2, ..., 5, ..., 9, 10 Off, On -2, -1, 0, 1, 2, 3, 4, 5 -2, -1, 0, 1, 2, 3, 4, 5 -2, -1, 0, 1, 2, 3, 4, 5 -2, -1, 0, 1, 2, 3, 4, 5 PCL font menu Font source Font number Pitch size (*9) Point size (*10) Symbol set Courier Internal, Soft, SIMM (*8) 000, 001, 002, 003, ..., N (depending on the font source, max. 999) 0.44, 0.45, 0.46, ..., 99.99 (characters/inch) 4.00, 4.25, 4.50, 4.75, 5.00, ..., 999.75 (point) Roman8, ISOL1, ISOL2, ISOL5, PC8, PC8-DN, PC850, PC852, PC8TK, ..., WingDings Regular, Dark PCL menu (*11) Top offset Left offset A4 print width Auto attach FF Auto CR Auto LF 2-22 -25.0, -24.9, -24.8, ..., 00.0, ..., +24.9, +25.0 (mm) -25.0, -24.9, -24.8, ..., 00.0, ..., +24.9, +25.0 (mm) Normal, 80 columns/line No, Yes LF, LF+CR CR, CR+LF User’s Manual Menu Functions Submenu (bold)/Item Options FPS menu (*12) Jam recovery Print FPS errors Job timeout Wait timeout Manual timeout Model selection Off, On On, Off 0, 10, 11, 12, ..., 298, 299, 300 (0: no check) 0, 10, 11, 12, ..., 298, 299, 300 (0: no check) 0, 10, 11, 12, ..., 60, ..., 298, 299, 300 (0: no check) Auto model, Memory model, Speed model (*13) Config menu Personality Auto continue I/O timeout (*14) I/O buffers Power save Toner low Pre pick Soft switch SW1-1 to SW1-7 SW2-1 to SW2-7 SW3-1 to SW3-7 SW4-1 to SW4-7 Auto, PCL, PS, IBMPRO, EPSON (*12) Off, On, Ext 5, 6, 7, ..., 15, ..., 298, 299, 300 (seconds) Auto, 32K, 64K, 128K, 256K (bytes) On after 15 min, 30 min, 60 min, 120 min, Off Stop, Continue Off, On SW1, SW2, SW3, SW4 Off, On Off, On Off, On Off, On Parallel menu Acknowledge (*15) Mode1, Mode2, Mode3 Bi-direction On, Off, ECP NPAP mode Auto, On, Off Serial menu (*16) Baud rate Pacing DTR polarity ROBUST XON 2400, 4800, 9600, 19200, 38400, 57600 DTR, Xon/Xoff Hi, Low On, Off Network menu (*17) NPAP mode Bootp IP address IP netmask IP gateway Clear warning User’s Manual Auto, On No, Yes ###. ###. ###. ### (### = 0, 1, 2, ..., 255) (*18) ###. ###. ###. ### (### = 0, 1, 2, ..., 255) (*18) ###. ###. ###. ### (### = 0, 1, 2, ..., 255) (*18) Shows the printing component to be replaced. Developer unit, Drum unit 2-23 PRINTING AND PAPER HANDLING Menu Functions *1 Default is Letter or A4. For example, Letter for U.S. customers and A4 for European customers. To print on legal-size paper, banding mode must be on or the total RAM capacity must be 12M bytes or more (optional 8MB or more). *2 This is for Letter and portrait. It automatically changes depending on paper size and page orientation. *3 Valid when a duplex unit is installed (12MX only) *4 Makes the contours of objects appear smoother than normally possible with the printers standard resolution. Actual resolution depends on emulations and resolutions selected in menu mode. *5 Actual resolution depends on emulations selected in menu mode. *6 Displayed when the thick control is normal (factory default). *7 Displayed when the thick control is extension. Tray2 media is displayed when tray 2 is installed. MFF media is displayed for 12MX only. *8 Displayed when soft fonts are downloaded or a font SIMM card is installed *9 Displayed when the selected font is a scalable and fixed-spacing one. The default depends on a selected font. *10 Displayed when the selected font is a scalable and proportionalspacing one. The default depends on a selected font. *11 Effective when PCL jobs are being executed. These values are used as defaults of top and left offset specifications in PCL mode. *12 PS is displayed when the FPS (standard for 12MX and option for 12M) is selected for personality *13 If the total capacity of memory is 11M bytes or less with speed model selected, the resolution is automatically set to 300 dpi and Legal size paper cannot be used. To print Legal size paper or print in 600 dpi, select memory model. To print on Legal size paper with speed model selected, install additional memory cards of 8M bytes or more regardless of 300 or 600 dpi. *14 This is essential for sharing the printer among multiple computers. *15 This is for the parallel interface. *16 Displayed when a serial interface board is installed *17 Displayed when a network interface board is installed *18 Consists of four parameters. The one followed by < can be changed. 2-24 User’s Manual Menu Items Menu Items User’s Manual The following briefly explains each item of the menu mode. Page format menu Copies The number of copies the printer prints from each page Paper/Envelope A paper size or envelope size to be used by the printer Custom size X Length of irregular-sized paper to be used by the printer Custom size Y Width of irregular-sized paper to be used by the printer Orientation A printing direction Form lines The number of lines printed per page Page protect Whether a block of printer memory is reserved exclusively for text and graphics data, especially for printing dense text or complex graphics, to prevent memory overflow errors. However, it reduces the amount of printer memory available for downloadable fonts. Duplex mode Two-sided printing mode (12MX only) Where an extra area for fastening pages is located, Binding short or long edge of a page (12MX only) Quality menu Smoothing Whether the edge smoothness technology is applied (improves resolution to 1200 dpi class) Actual resolution depends on emulations and resolutions selected in menu mode. On 1200 dpi with 1200 dpi resolution and PCL6 or PS emulation selected 600 dpi in other cases Off Follows specifications of the next resolution. Resolution The number of dots printed per inch. Actual resolution depends on selected emulations. 300 dpi 300 dpi in all emulations 600 dpi 300 dpi in IBM or EPSON emulation 600 dpi in other emulations 1200 dpi 300 dpi in IBM or EPSON emulation 600 dpi in PCL5e emulation 1200 dpi in PCL6 or PS emulation 2-25 PRINTING AND PAPER HANDLING Menu Items Economy mode Toner density Thick paper Tray1 media Tray2 media Manual media MFF media PCL font menu Font source Font number Pitch size Point size Symbol set Courier 2-26 Toner saving mode Thickness of printout Mode for printing thick paper for all paper input sources. Be sure to turn this off whenever you are using paper of ordinary thickness. Mode for printing thick or thin paper for tray 1. Be sure to return to 0 whenever you are using paper of ordinary thickness. Mode for printing thick or thin paper for tray 2. Be sure to return to 0 whenever you are using paper of ordinary thickness. (displayed when tray 2 is installed) Mode for printing thick or thin paper for manual feeder. Be sure to return to 0 whenever you are using paper of ordinary thickness. Mode for printing thick or thin paper for MFF. Be sure to return to 0 whenever you are using paper of ordinary thickness. (12MX only) Where the printer finds the font The internal number of a font to be selected Character width (characters per inch) Character height (multiple of 1/72 inch) A set of characters used in a font, consisting of the standard letters, numbers, and punctuation. It differs in the accented characters, line drawing characters, and special symbols by languages. Thickness of the strokes of the Courier font User’s Manual Menu Items PCL menu Top offset Left offset A4 print width Normal 80 columns/line Auto attach FF Auto CR Auto LF FPS menu Jam recovery Print FPS errors Job timeout Wait timeout Manual timeout Model selection Auto model User’s Manual Distance by which the page is virtually shifted from the top edge of physical paper in PCL emulation Distance by which the page is virtually shifted from the left edge of physical paper in PCL emulation Setting the width of the printable area for A4 paper size PCL6 compatible Expands the width of the printable area so that 80 characters of a 10-pitch font can be printed within a line. This setting is available only for A4 paper size in portrait orientation. FF code (paper ejection) issued at timeout CR code added to an LF code LF code added to a CR code Whether the jammed page is reprinted Whether an error report is printed out Time interval to be allotted between jobs Time interval to be allotted for waiting a job end Time interval to be allotted for manual insertion Switching printing control (band/full page) Standard setting. Automatically switches the following two models depending on the total RAM capacity. • 11MB or less (standard 4MB + optional 7MB or less): equivalent to virtual memory model • 12MB or more (standard 4MB + optional 8MB or more): equivalent to speed model 2-27 PRINTING AND PAPER HANDLING Menu Items Speed model Memory model Config menu Personality Auto continue I/O timeout I/O buffers Power save On after 15 min On after 30 min On after 60 min On after 120 min Off Toner low Pre pick 2-28 Attaches importance to speedup of printing control, thus processing all pages per job. Print density depends on the RAM capacity. • 300 dpi when total RAM capacity is 4M to 11M bytes (standard 4MB + optional 7MB or less) • 600 dpi when total RAM capacity is 12M bytes or more (standard 4MB + optional 8MB or more). Note: • To print at 600 dpi when total RAM capacity is 4M to 11M bytes (standard 4MB + optional 7MB or less), select memory model. • To print on legal-size paper, expand the total RAM capacity to 12M bytes or more (optional 8MB or more) even in printing at 300 dpi or select memory model. (Virtual) memory model. Attaches importance to reliable printing rather than speedup, thus processing data per page. Selecting an emulation (personality) without a PJL command which clearly specifies the emulation Automatic control of continuing recoverable errors Time interval allowed for switching the interface Size of interface buffer Setting the time interval during which the printer remains idle state before entering sleep mode after printing last Power save mode on. The printer enters sleep mode after remaining idle state for ## minutes after printing last. Power save mode off. (Even in this mode, the printer enters sleep mode after remaining idle state for 180 minutes.) Whether the printer stops printing when it detects near end of toner. Earlier start of paper picking User’s Manual Menu Items Soft switch SW1-0 SW1-1 Other switches Functions like conventional DIP switches. Buzzer mode off or on Dither mode 1 (off) or 2 (on) (PCL6 600 dpi only) Reserved for future use. Important: ✍ The soft switches are invalid for this printer. Never change the settings. Enter Menu Mode and Select Config menu ➤ SETUP MENU CONFIG MENU ENTER ➤ PERSONALITY AUTO* MENU + or – ➤ ➤ ➤ SOFT SWITCH SW4 ENTER ENTER ➤ ➤ – or + SOFT SW1-0 OFF* ON ➤ SOFT SW1-1 OFF* ON ➤ ON ➤ ON ➤ MENU MENU ➤ – or + SOFT SW4-7 ON OFF* MENU ➤ MENU ➤ To decide, press ENTER . ➤ ➤ ➤ ➤ – or + SOFT SW1-7 User’s Manual ON – or + SOFT SW4-1 ➤ ➤ ➤ – or + OFF* ➤ MENU MENU OFF* – or + SOFT SW4-0 ➤ ➤ OFF* ➤ SW1 ➤ SOFT SWITCH ➤ – or + ➤ ➤ 2-29 PRINTING AND PAPER HANDLING Menu Items Parallel menu Acknowledge Mode1 Mode2 Mode3 Bi-direction NPAP mode Serial menu Baud rate Pacing DTR polarity ROBUST XON Network menu NPAP mode BootP IP address IP netmask IP gateway Clear warning 2-30 The pulse width of the ACK signal 0.5 µs 1.0 µs 4.0 µs Bi-directional Centronics interface mode Whether the NPAP commands are used. When using MarkVision™, the NPAP mode must be Auto or On. Data transfer speed on the serial interface Protocol of the serial interface Level of the DTR signal in the DTR protocol ROBUST mode in the Xon/Xoff protocol Whether the NPAP commands are used. When using MarkVision™, the NPAP mode must be Auto or On. Whether the TCP/IP protocol that enables a workstation to find its IP address is enabled or disabled for the network adapter A unique address of the printer in the TCP/IP network environment Bit mask that logically subdivides the network, specifying a local network portion of the IP address A unique address of the equipment for the gateway to outside of the enclosed environment Clearing a consumables life counter (for the developer unit or the drum unit) User’s Manual Handling Paper Handling Paper Discusses paper selection and paper handling: • Types and sizes of paper you can use with this printer, including envelopes and transparencies • Ensuring that both the software program and the printer have compatible paper size settings • Adjusting the printer for a variety of paper thickness • Tips on handling print media • Adjusting the paper tray to fit a different paper size • Feeding paper manually Paper Types and Sizes This printer can print on a variety of common office papers in addition to standard photocopier bond. Bond paper can range in basic weight from 60 to 105 g/m2 (16 to 28 pound) for the paper tray and from 60 to 199 g/m2 (16 to 53 pound) for the manual feeder. Smooth paper produces the best print quality, but textured papers usually provide satisfactory results. ☞ The following descriptions also apply to an optional paper tray. User’s Manual Caution: When you use thick paper, follow these guidelines: • When you are using thick paper, thick envelopes, or special paper and find improper adhering of toner to the paper, turn the thick paper mode on using the control panel. This mode is invalid for transparencies and labels. • When you cannot be satisfied with the results of the thick paper mode or want to print on thin paper, use the extension mode of paper thickness. • Turn the mode off or reset it to 0 when you print on regular paper. Printing regular paper with this mode on or set to a value other than 0 may cause a decrease in print quality or reliability of the printer. • With some kinds of paper, curling may happen. In this case, put the paper face down. 2-31 PRINTING AND PAPER HANDLING Handling Paper This printer can print on a wide range of paper sizes, but the size is limited when using paper trays. • When using a paper tray, the size is: Paper size (physical) Dimensions A4 (European letter size) A5 JIS B5 (Japanese letter size) Letter (US letter size) Legal (US legal size) Executive 210 × 297 mm 148 × 210 mm 182 × 257 mm 8.5 × 11 in 8.5 × 14 in 7.25 × 10.5 in • When using the MFF (12MX only) or manual feeder, the size is: Paper size (physical) Dimensions A4, A5, B5, Letter, Legal, Executive A6 Envelope COM-10 Envelope Monarch Envelope C5 Envelope DL Envelope B5 Custom size: Minimum (*) Same as above 105 ×148 mm 4 1/8 × 9.5 inches 3 7/8 × 7.5 inches 162 × 229 mm 110 × 220 mm 176 × 250 mm 90 mm wide × 148 mm long (3.54 × 5.81 inches) 229 mm wide × 356 mm long (9.01 × 14.01 inches) Maximum * Two-sided printing using an optional duplex unit cannot be done for paper shorter than 210 mm (8.26 inches) long and envelopes. If it is specified, single-sided printing is automatically done. ✍ Important: When printing on legal-size paper in the FPS emulation, set the one of the following: • Add RAM extension cards of 8M bytes or more (12M bytes or more in total) • Select “memory model” in the FPS menu. If a print job stops halfway with a certain error message printed, the same measures above often recover the error. 2-32 User’s Manual Handling Paper Although this printer can print on any sheet within the limits stated above, printing area and margin calculations are based on several paper sizes as shown in the table below. Use the control panel to change the supported paper size. Paper size (logical) Dimensions Abbreviation A4 A5 JIS B5 Letter Legal Executive A6 Envelope COM-10 Envelope Monarch Envelope C5 Envelope DL Envelope B5 210 × 297 mm 148 × 210 mm 182 × 257 mm 8.5 × 11 inches 8.5 × 14 inches 7.25 × 10.5 inches 105 × 148 mm 4 1/8 × 9.5 inches 3 7/8 × 7.5 inches 162 × 229 mm 110 × 220 mm 176 × 250 mm A4 A5 JB5 LT LG EX A6 CO MO C5 DL B5 When the PCL emulation is used and if the physical paper size (tray size or MFF paper size) is different from the logical paper size (value specified by setup menu of paper size), a paper mismatch error occurs. If a paper mismatch error occurs, the printer requests you to load the correct size of paper on the tray or MFF by the following message: LOAD MFF XXX or LOAD TRYn XXX XXX means the abbreviation of paper size shown in the third column of the above table. It is also used in the paper insertion request message for a paper out error or manual feed mode. However, you can load the correct size of paper in tray 1 or 2 to clear the error. User’s Manual 2-33 PRINTING AND PAPER HANDLING Handling Paper Adjusting for Paper Thickness When you are using thin paper, thick paper, or thick envelopes, you may find improper adhering of toner to the paper, wavy paper, or light printing. This printer can improve the above print quality within the paper specifications by means of the thick control menu which has two modes, normal and extension. The printer is set in normal mode as a factory default. To change the mode and select an option, see Selecting the Thick Control Menu described earlier in this chapter. In normal mode, you can use the thick paper mode, which allows you to print on thick paper, from 90 to 199 g/m2 (24 to 53 pound). The setting is common to all paper sources. The thick paper mode is automatically used regardless of its option setting when you select an envelope for MFF paper size. ☞ In extension mode, you can use media modes on tray 1, tray 2 (if installed), manual feeder, and MFF (12MX only), which allow you to print on thin paper, thick paper, or thick envelopes. A different setting can be specified every paper source. The media mode = 1 (thick paper) is automatically used when you select an envelope for MFF paper size so long as the media mode = 0 ( ordinary paper) is being selected. Caution: Turn the mode off or reset it to 0 when you print on regular paper. Printing regular paper with this mode on or set to a value other than 0 may cause a decrease in print quality or reliability of the printer. Use the following guidelines when printing on thin paper, thick paper, or thick envelopes: Basically use the thick paper mode (option: on or off) in the normal mode: Off: Ordinary paper On: Thick paper, 90 to 199 g/m2 (24 to 53 pound), Rough surface of paper, Toner easily scraped off by fingers, or Printing or back side stained with toner 2-34 User’s Manual Handling Paper Use a media mode (option: -2 to 5) in the extension mode if you cannot be satisfied with the normal mode and want to make fine adjustment. Select an appropriate option as follows: -2: Thin paper near 60 g/m2 (16 pound), resulting in waving -1: Thin paper near 60 g/m2 (16 pound), resulting in light printing with the duplex unit 0: Ordinary paper 1: Thick paper from 90 to 199 g/m2 (24 to 53 pound) 2: Thick envelope, resulting in toner easily coming off paper 3: Thick envelope, resulting in light printing 4: Thick rough bond paper containing cotton over 50 %, resulting in smudging 5: Thick rough bond paper containing cotton over 50 %, resulting in light printing For light printing, see the print quality problems at first. Media mode for light printing affects only under the limited usage. With mode number 2, 3, 4, or 5 selected, continuous printing is allowed up to 30 minutes. General Tips Observe the following tips when handling print media. • Do not use paper that is wrinkled or curled. • Do not use paper with staples or metal parts. • When printing both sides of sheets and your printer is a PrintPartner 12MX, we recommend you to use an optional duplex unit. If your printer is PrintPartner 12M, use the manual feeder (in this case, remove curls after first printing). Use paper in 60 to 105 g/m2 (16 to 28 pound) weight for the duplex unit and 60 to 199 g/m2 (16 to 53 pound) weight for the manual feeder. Paper thinner than this weight may be wrinkled thus causing decrease in print quality. • Two-sided printing is not allowed for transparencies, envelopes, and labels even if your printer has the duplex unit. User’s Manual 2-35 PRINTING AND PAPER HANDLING Handling Paper Preprinted Sheets In general, you can safely print on preprinted sheets such as letterhead. However, letterhead with thermographic (raised) printing, embossing, or foil stamping may not work well. The forces used to create these effects (heat and/or pressure) are also used in the printer’s fuser unit. For this reason, the fuser unit may damage the preprinted image. Load preprinted paper with the printed side facing down in the paper tray. When using the manual feeder, place paper with the printed side facing up. For printing in portrait orientation, the letterhead should be at the front of the tray. For landscape orientation, it should be at the right of the tray. For more information on printing in different orientations, see the later section of this chapter. Transparencies This printer can print on overhead transparency material. • We recommend you to set up the rear stacker so that transparencies are ejected straight out the back to minimize curl. The capacity of the rear stacker is about 10 sheets. 066 • Use materials specially designed for laser printers or photocopiers. • Always feed transparency material from the multi-function feeder (MFF; option for 12MX) or the manual feeder. • To remove curls from printed transparency materials, use correct frames or put a weight on them until they lay flat. 2-36 User’s Manual Handling Paper • Be sure to fan the transparency stack to prevent sheets from sticking together. PRINTING AND PAPER HANDLING Envelopes This printer prints well on envelopes if you carefully follow these guidelines: • Use envelopes made of paper in 75 to 199 g/m2 (20 to 53 pound) weight. Printing with envelopes made of paper thinner than this weight may produce wrinkles thus causing decrease in print quality. • Be sure to set up the rear stacker so that envelopes are ejected straight out the back to minimize curl. The capacity of the rear stacker is about 10 sheets. • Use the envelope sizes shown in the preceding table. • To avoid damage to the printer, never use envelopes with clasps, snaps, windows, or synthetic materials. • Feed from the multi-function feeder (MFF; 12MX only) or the manual feeder of the printer. • Feed the envelopes with the gummed side of the flaps facing downward. • Do not use “encapsulated” adhesives, which seal by pressure alone. • To avoid jamming, restrict the minimum paper weight to 64 g/m2 (17 pound). • To avoid creasing along the edges, use high-quality envelopes with stiff edges. • To avoid uneven printing, do not attempt to print on the gummed overlap areas. • Be sure to feed or load the envelopes with the envelope centered against the manual feeder, using the paper guides. • Before attempting large-scale printing on envelopes, consult with your stationery dealer. Also, test the envelopes carefully for consistent, trouble-free printing. • If fusing is insufficient (toner is easily scraped off by fingers), use the thick paper mode. User’s Manual 2-37 Handling Paper Labels This printer prints well on labels if you carefully follow these guidelines: • Be careful to use labels under normal operating conditions. Labels are sensitive to temperature and humidity. • Use the rear stacker so that labels are ejected straight out the back to minimize curl. • Use only labels without backing sheets exposed in the printable area. Labels mounted separately on a backing sheet tend to slip, resulting in crocked print. Backing sheet is exposed. Backing sheet is not exposed. Not acceptable Acceptable • Test-print labels before using them. If jamming problems occur and continue, try a different type of label. Changing the Paper Tray Size The paper tray can be adjusted to one of the six paper sizes: A4, A5, JIS B5, LTR (Letter), LGL (Legal), and EXE (Executive). To change the size, follow these steps: Left guide Pin Rear guide 1. Remove the paper tray from the printer. 068 Pin Refer to the illustration for the parts you adjust when changing the size of the tray. Right guide Pressure plate 2-38 Center plate User’s Manual Handling Paper 2. Remove the rear paper guide from the tray. Push the two catches inward to release the pins from the holes and remove the rear paper guide from the tray. 069 3. If you want to use the legal size, move the center guide one slot outwards. Lift the rear end of the center guide to detach it from the pressure plate. Then, put the front end of the center guide into the adjacent slot. 070 4. Attach the rear paper guide to the correct position. Refer to the engraving on a side guide to locate the notch of the desired paper size. 071 First push the bottom center tab of the rear paper guide into the notch, then push the two catches inward to put the two pins into the corresponding side holes. User’s Manual 2-39 PRINTING AND PAPER HANDLING Handling Paper 5. Change the setting of the paper size dial. Turn the dial to the correct position. 072 ✍ Important: Set the paper size dial to the size of the loaded paper and select the correct paper size on the print menu of your application program, or a paper mismatch error will occur when printing. 6. Load paper and check that the paper fits the tray. Adjust the right side-guide so that both side-guides fit to the width of paper snugly. 033 Arrow 1 Arrow 2 ☞ 7. Return the paper tray. Slide the tray back into the printer. Caution: Put the paper stack in the tray with the printing side faced down. If paper is wavy or curled, remove waved or curled sheets of paper. If paper is abnormally curled or becomes cylindrical after printing, use the paper upside down. It may reduce a degree of curl. ✍ 2-40 Important: Do not turn the paper size dial after you have loaded paper. Changing the dial setting causes a paper mismatch error when printing the paper. User’s Manual Handling Paper Using the Multi-function Feeder (12MX only) or Manual Feeder The PrintPartner 12M has a manual feeder, accessible with the front door opened, to allow you to feed a sheet manually. The PrintPartner 12MX has a multi-function feeder, with a similar appearance to the manual feeder at a glance, to allow you to handle a stack of sheets. The multi-function feeder also functions as the manual feeder when it is set in manual feed mode. Use these feeders for printing, thick paper, envelopes, overhead transparencies, and labels. The manual feeder or the multi-function feeder in manual feed mode also can be used to print a document on a different type of paper without unloading your regular paper from the paper tray. Multi-function Feeder The multi-function feeder is available for PrintPartner 12MX only. 1. Open the front door. Pull the depression at the top of the door. 073 2. Extend the paper support. Pull the center top of the paper support all the way. 074 User’s Manual 2-41 PRINTING AND PAPER HANDLING Handling Paper 3. Adjust the paper guides. Slide the paper guides to fit the width of paper snugly. 075 4. Fan the paper stack. When loading paper, be sure to fan the paper stack to prevent sheets from sticking together. 076 5. Load paper. Place the paper stack on the MFF and push it all the way until its front portion is stopped. 077 6. Open the rear stacker. If necessary, open the rear stacker. 078 2-42 User’s Manual Handling Paper 7. Extend the subguide. Raise the top of the subguide to open it. 079 PRINTING AND PAPER HANDLING READY FORM FEED MENU CONT. SELECT ENTER – RESET MFF PAPER SIZE SELF TEST PRINT FONT RESET MENU ✍ User’s Manual 8. Set the physical paper size of the MFF. Use the MFF paper size menu to select the size of paper loaded in the MFF. See the early section, Setting MFF Paper Size, in this chapter. Important: The MFF has two operation modes: First mode and Cassette mode. When using it in Cassette mode (default), you must specify the physical paper size of the MFF. 2-43 Handling Paper Manual Feeder To use the manual feeder or the multi-function feeder in manual feed mode, first select MANUALFEED ON using the tray select mode of the control panel. Next, start your software program to print a file. Paper handling is similar to that of the multi-function feeder. The following shows paper loading step only: Place a sheet with print side face up. When the printer is ready to print, it displays the message Insert size to prompt you to prepare a sheet of paper. Insert the sheet until it is stopped. Insufficient insertion prevents paper from being fed or causes skewed feeding. 081 If your file has additional pages, the printer prompts you for another sheet. Setting Up the Rear Stacker This printer has a rear stacker that allows you to eject sheets straight out the back to minimize curl. Use the rear stacker to print thick paper, envelopes, overhead transparencies, and labels. To use the rear stacker, follow these steps: 1. Open the rear stacker. Pull the projections at the top of the stacker. 082 2. Extend the subguide. Raise the top of the subguide to open it. 2-44 User’s Manual Handling Paper Printing on Custom-Sized Paper PrintPartner 12MX can print on custom-sized paper (nonstandard size paper) by using the multi-function feeder (MFF). Note that you can also use the manual feeder to print custom-sized paper. You must load sheets one by one and the printer does not check the paper size. To print on custom-sized paper, follow these steps: 1. Specify the size of paper to be used. Set the printer in menu mode using the control panel and select the Page Format menu. a. Select Custom for Paper/ Envelope. 039a b. Adjust Custom X and Custom Y to the size of paper to be used. To the paper feed direction, length X is perpendicular and length Y is parallel as shown left. When you specify the paper size from the printer driver, use a property sheet screen. 2. Specify the physical paper size of the MFF. When the MFF mode is “Cassette” (default), select the MFF Paper Size menu from the control panel and select “Custom” in the menu. When the MFF mode is “First”, you do not need to specify the paper size. User’s Manual 2-45 PRINTING AND PAPER HANDLING Handling Paper Page Orientation When you want to print on preprinted paper like letterhead, it is important to understand the relationship between the paper loading direction (lengthwise feeding only) and the page orientation (portrait/landscape). When using a paper tray, place the paper with its letterhead facing down. Insert the paper as shown below. When using the MFF (12MX only) or the manual feeder, place the paper with its letterhead facing up. Insert the paper as shown below. Portrait Logo Tray MFF/manual feeder Logo Landscape Tray MFF/manual feeder Logo Logo Figure 2–4 Loading letterhead in a paper tray or on the manual feeder 2-46 User’s Manual CHAPTER Enhancing and Customizing the Printer This chapter explains the following ways to enhance or customize your printer: • Add RAM up to a total of 64 megabytes except the resident RAM. • Add an alternate emulation to the resident one. • Add an additional interface to the parallel and/or serial interfaces. • Add a paper feeder as the second paper source. • Add a duplex unit as the two-sided printing mechanism (available for 12MX only). You can order these options separately. See Appendix B for ordering information. Contact your dealer for information on other new options that may be available. ☞ The following gives you brief information and installation instructions for each option. Caution: Be sure that the printer is turned off before installing an option. Do not touch any connector contacts to avoid possible electrostatic damage to the printer. Adding RAM User’s Manual You may need to expand RAM to process more data for either of the following reasons: • You commonly download several fonts when printing a job • You print files with complex graphics • You print on legal-size paper in speed mode with banding mode off in FPS emulation (standard for 12MX and option for 12M) 3-1 ENHANCING & CUSTOMIZING Adding RAM You can install two memory expansion cards. The expansion card can have 4, 8, 16, or 32 megabytes of RAM. Together with the printer’s resident memory (4 megabytes for 12M and 8 megabytes for 12MX), these expansion options offer a range of RAM from 4 to 68 (12M) or 72 (12MX) megabytes. (8MB card) Insert with cut facing down and to the right To install the RAM card, first make sure the printer is turned off and follow these steps: 1. Open the upper door and remove the right side cover of the printer. To remove the right side cover, remove the two screws and open the front of the cover while pushing it backwards. You will see a connector cover on the metal plate. 085 2. Remove the connector cover. Remove the fastening screw and the cover. You can now see three connectors (upper two ivory ones for RAM cards). 086 3-2 User’s Manual Adding RAM 3. Orient the RAM card. Hold the card with the cut corner down and facing right and insert the card aslant into connector. 087 ENHANCING & CUSTOMIZING ☞ Use upper two ivory connectors Caution: Do not touch any connector contacts to avoid possible electrostatic damage to the printer. 4. Install the RAM card. Push its top edge downwards so that holes of the card align with locating pins of the connector and the card is secured by retaining clips. ☞ 088 ✍ User’s Manual Caution: The expansion RAM card or font card is easily damaged by static electricity. Hold it by its edges and do not touch the electric circuit parts and wiring. Important: When installing two RAM cards, first install the lower one, and then the upper one. If you install them in the opposite order, the upper card prevents the lower card from being installed. 3-3 Adding RAM 5. Secure the connector cover. Secure the connector cover, which was removed in step 2, with a screw. ☞ 0?? Caution: Be sure to secure the connector cover to avoid a fire hazard. 6. Close the side cover and then upper door. 0?? Turn power on. If necessary, change buffer memory assignment (page protect or jam recovery) using the control panel. Removal To remove a RAM card push out the retaining clips. when the card slants outwards, pull the card to remove. 089 3-4 User’s Manual Installing an Alternate Emulation Installing an Alternate Emulation Alternate emulations are offered with emulation cards. You can use these emulations to connect your printer to different computers. The FPS card (PostScript Level 2 compatible) is available. Note that the FPS emulation is standard for 12MX. The installation procedure is the same as that for the RAM card except that the emulation card uses the bottom connector. ENHANCING & CUSTOMIZING To install the FPS emulation card, follow these steps: 1. If RAM cards are already installed, remove them. 2. Insert the emulation card into the bottom black connector. 3. Reinstall the RAM cards. 090 ☞ Use the bottom black connector Caution: After installing cards, be sure to secure the connector cover to avoid a fire hazard. See the previous section for RAM cards. With default settings, the printer automatically selects the active emulation. To specify an emulation steadily, select the emulation using the control panel. Use the Personality item of the Config menu. Once you change the emulation, the other menus change to reflect the options and functions of the new emulation. Procedures for working in the menus remain the same as for the PCL emulation. User’s Manual 3-5 Installing an Interface Expansion Board ☞ Installing an Interface Expansion Board The Centronics parallel interface is standard for 12M and 12MX. The RS-232C serial interface is standard for 12MX. The currently available optional interfaces are Ethernet, IrDA, GXL, and USB. If the location of your printer is distant from the computer, you can use the Ethernet port of the computer to connect your printer. Fujitsu offers the optional Ethernet board C, D, F, or GXL for these purposes. The USB board is a universal serial bus board. Caution: When sharing the printer among multiple computers, setting the I/O time-out short may cause a printing problem. See the section Menu Items in Chapter 2. Ethernet interface board (*) * Some types of boards do not have the coaxial connector. Installing an Interface Board 092 Remove the cover 3-6 1. To install an interface board, first make sure the printer is turned off. Remove the interface board slot cover from the back right of the printer. User’s Manual Installing an Interface Expansion Board Secure screws 093 2. Hold the board with the parts mounting side left. Slide the board into the empty interface slot using the guides, and push it until it stops. Secure the board by the two screws supplied with it. Reserved User’s Manual 3-7 ENHANCING & CUSTOMIZING Installing an Interface Expansion Board Reserved Connecting to the Ethernet Port Type C board has two connectors, 10BASE-2 and 10BASE-T. Type D or G board has only a connector, 10BASE-T or 10BASE-T/ 100BASE-TX respectively. The 10BASE-2 connector is for a coaxial cable, bus connection. The 10BASE-T or 100BASE-TX connector is for a twisted-pair cable, star connection. Either will do. Connecting to the Ethernet port involves the following three tasks: • Check the type of cables your network uses. • Select the 10BASE-2 or 10BASE-T/100BASE-TX connector of the interface board according to the connector type of your cable. • Connect the interface cable to the printer and a network port. Connecting the Ethernet Interface Cable To connect to the Ethernet interface port, you need a cable correctly wired for your network. The cable must also have the proper connectors. Your dealer or technical support person can supply you with the proper cable. 3-8 User’s Manual Installing an Interface Expansion Board ☞ For example, C66L-2810-0111 and C66L-1240-0002 (Fujitsu products) are available for 10BASE-T and 10BASE-2 ports respectively. Also refer to your network documentation for the type of connector required by its Ethernet port. Caution: Be sure that the printer is turned off before connecting the interface cable. Do not touch any connector contacts to avoid possible electrostatic damage to the printer. For the same reason, do not remove the protective cover from the 10BASE-2 port which is not in use. The procedure below applies to the 10BASE-2 port. To make the connection, firmly plug the cable connector into the Ethernet interface port on the back right of the printer. Secure the connector by turning the connector hood. Plug the other connector into a network’s Ethernet port. Consult your computer documentation if you need help. Selecting the Ethernet Interface The printer’s standard interfaces are parallel and serial. While the Ethernet interface board is installed, the printer automatically detects that the computer is using the Ethernet interface. Ethernet Specifications The table below shows the physical specifications of the Ethernet interface. Specification Description Span of 10BASE-2 Max. 185 meters (coaxial, bus connection) Max. 100 meters (twisted-pair, star connection) Span of 10BASE-T/100BASE-TX User’s Manual 3-9 ENHANCING & CUSTOMIZING Adding Paper Sources Adding Paper Sources Paper Feeder If you switch paper sizes frequently, you may want to add a second paper source. Or you may simply want to increase the paper capacity of your printer. You can easily do this by installing an optional paper feeder which consists of a base frame and a paper tray. The paper tray in the paper feeder is identified as tray 2 and the one in the basic configuration is identified as tray 1. The paper types and sizes used by tray 2 are the same as those for the standard paper tray. The capacity is 500 sheets of 0.09 mm thick paper, the same as that of the standard paper tray. To install the paper feeder, follow these steps: 1. Turn off the printer and disconnect the power cord. 094 Guide pins Pape feeder 2. Mount the printer on the paper feeder. Grip the bottom left and right sides of the printer to lift the printer and place it on the paper feeder. When placing the printer on the paper feeder, be sure you insert the two guide pins of the paper feeder into the two Hold here positioning holes at the (opposite side bottom of the printer. ☞ as well) Caution: Be careful not to drop the printer on the paper feeder. Be sure to turn off the printer or not to touch any connector contacts when mounting or dismounting the paper feeder to avoid possible electrostatic damage to the printer and paper feeder. When removing the paper feeder, lift the printer straight. For paper loading, refer to Loading Paper and Installing the Paper Tray in Chapter 1. For paper sizes and types as well as tips on handling paper, refer to Handing Paper in Chapter 2. 3-10 User’s Manual Adding Paper Sources Changing the Paper Tray Size The paper tray can be adjusted to one of the six paper sizes: A4, A5, B5 (JIS B5), LTR (Letter), LGL (Legal), and EXE (Executive). To change the size, follow these steps: Left pin ENHANCING & CUSTOMIZING Rear guide 1. Remove the paper tray from the printer. Right pin Left guide 095 (068) Refer to the illustration for the parts you adjust when changing the size of the tray. Right guide Pressure plate Center plate 2. Remove the rear paper guide from the tray. Push the left or right pin of the rear guide inwards to release the pin from the hole, then release the other pin. 096 (069) 3. If you want to use the legal size, move the center guide one slot outwards. Lift the rear end of the center guide to detach it from the pressure plate. Then, put the front end of the center guide into the adjacent slot. 097 (070) User’s Manual 3-11 Adding Paper Sources 4. Attach the rear guide to the correct position. Locate the mounting holes of the desired paper size by referring to the engraving on the center plate. 098 (071) Mount the rear guide in reverse order of the removal. 5. Load paper, move the right paper guide to adjust both guides to the width of paper. Sure the paper fits the tray and the stack of paper does not exceed the limit. (See Chapter 1 for details.) ☞ 099 (034) Caution: Put the paper stack in the tray with the printing side faced down. If paper is wavy or curled, remove waved or curled sheets of paper. If paper is abnormally curled or becomes cylindrical after printing, use the paper upside down. It may reduce a degree of curl. 6. Return the paper tray. Slide the tray back into the printer. 100 (072) 7. Change the setting of the paper size dial. Turn the dial to the desired position: A4, A5, B5, LTR, LGL, or EXE engraved around the dial. 3-12 User’s Manual Adding Duplex Unit ✍ Important: Set the paper size dial to the size of the loaded paper and select the correct paper size on the print menu of your application program, or a paper mismatch error occurs when printing. ENHANCING & CUSTOMIZING Adding Duplex Unit The duplex unit is an option of the PrintPartner 12MX. It allows the printer to print data both sides of sheets at 7 sheets per minute. It can provide an extra margin for binding as specified by software. To print data using the duplex unit with the printer in the FPS emulation, the total capacity of printer’s RAMs must be 10M bytes or more. Insufficient capacity restricts some functions. To install and use the duplex unit, follow these steps: 1. Remove the rear cover. Use a screwdriver to remove the two screws securing the cover. (Save the cover and the screws.) 101 2. Mount the duplex unit. Insert the duplex unit all the way along the guides inside the slot. It is automatically caught by the printer. 102 User’s Manual 3-13 Adding Duplex Unit To remove the duplex unit, lift the duplex unit and pull out it. 103 You can check two-sided printing using the printer control panel. Follow these steps: POWER ONLINE DATA ERROR DATA ERROR READY POWER ONLINE SETUP MENU PAGE FORMAT MENU POWER ONLINE DATA ERROR DUPLEX MODE OFF* POWER ONLINE DATA DUPLEX MODE 3-14 ERROR ON 1. Enter setup mode. Press the READY button to put the printer offline (the ONLINE indicator turns off). Then, press the MENU button briefly once. The message display indicates SETUP MENU PAGE FORMAT MENU. 2. Select the Duplex mode menu. Press the ENTER button briefly once. Then, press the MENU button briefly five times. The message display indicates DUPLEX MODE OFF*. 3. Change the setting. Press the + button briefly once. The message display indicates DUPLEX MODE ON. 4. Select the new setting. Press the ENTER button User’s Manual briefly once. The message display indicates DUPLEX Adding Duplex Unit POWER ONLINE DATA DUPLEX MODE ERROR ON* ENHANCING & CUSTOMIZING User’s Manual 3-15 3-16 User’s Manual CHAPTER Maintenance ☞ This chapter covers preventive maintenance, periodic routine maintenance, and repacking the printer for shipment or storage. MAINTENANCE Caution: Before performing any maintenance, be sure that the printer is turned off. During maintenance procedures, do not touch any connector contacts to avoid possible electrostatic damage to the printer. When performing maintenance, do not disassemble or remove any components unless specifically directed in the procedures. Preventive Maintenance User’s Manual The following guidelines can help to ensure trouble-free operation: • Follow the guidelines in Chapter 1 when selecting a location for your printer. • To minimize paper jams, store paper under favorable conditions. Do not expose paper to high humidity or moisture, which can cause wavy edges. Do not store paper in direct sunlight or allow it to become very dry, which can impart an electrostatic charge. Store paper flat, not on edge. • If you must open the printer’s upper door for more than three minutes and remove the print unit (developer unit and drum unit), close the shutter of the drum unit or store the print unit in a dark, clean, level place. Exposure of the photoconductor drum to dust or light can cause damage. • Make sure small objects such as paper clips do not drop into the printer. • When the message display indicates REPLACE PARTS, print a status report or display a message in menu mode to confirm the cause of the message. For the procedures, see Chapter 2. • Shake the print unit before installation. 4-1 Periodic Routine Maintenance Periodic Routine Maintenance Table 4-1 lists the printer’s periodic routine maintenance and indicates when this maintenance should be performed. Table 4–1 Periodic Routine Maintenance Maintenance When to perform Replace developer unit When the message display indicates TONER LOW n (n: 1, 2, 3) When the message display indicates REPLACE PARTS DEVELOPER UNIT You do not need replace the unit if you are satisfied with the print quality Replace drum unit When print quality is bad, even after replacing or cleaning other parts When the message display indicates REPLACE PARTS DRUM UNIT and you cannot be satisfied with the print quality Clean paper path When replacing the drum unit or developer unit, after clearing a paper jam, or when printouts show toner smudging Replacing the Developer unit or Drum Unit Procedures for replacing these two units are similar. Developer unit The developer unit is designed to last approximately 10,000 printed pages under the condition of 5% coverage on A4 paper or last about one year after unpacking. 4-2 User’s Manual Periodic Routine Maintenance There are two timings of replacing the developer unit: • when the message display indicates TONER LOW n (n: 1, 2, 3). (The remaining toner is sensed.) • when the message display indicates REPLACE PARTS DEVELOPER UNIT. (The number of printed pages is counted.) These messages are displayed to recommed you to replace the developer unit. The actual replacement is entrusted to you. If you are still satisfied with the print quality, you do not replace the developer unit and can continue printing. • press the CONT. button when the printer stops with TONER LOW n • just remember the recommendation when the printer displays REPLACE PARTS However, you must at least prepare a new developer unit. About Toner Low Messages When the printer first detects that toner in the developer unit is short, the message display indicates TONER LOW 1 and printing stops. We recommend you to replace the developer unit for printing formal documents. If you are satisfied with the print quality, press the CONT. button to continue printing. When the printer further prints a certain number of pages, the message display indicates TONER LOW 2 and printing stops. If you are satisfied with the print quality, press the CONT. button to continue printing. When the printer further prints a certain number of pages, the message display indicates TONER LOW 3 and printing stops. We recommend you to replace the developer unit unless printing informal documents. • TONER LOW n Toner low error message Press Continue (Printer stops with this message.) Toner low warning message • READY TONER LOW n (Printer is ready for printing.) After TONER LOW 3, n is kept to 3 even if you continue printing again and again. ✍ User’s Manual Important: If you change the toner low option from “Stop” to “Continue” with the Config menu in setup mode, the printer does not stop even if a toner low condition is detected. 4-3 MAINTENANCE Periodic Routine Maintenance When you are not satisfied with the print quality, perform the following steps while a toner low error message or toner low warning message is displayed. Then, the printer becomes ready. • replace the developer unit When you close the upper door after replacement, the replacement confirmation message is displayed after the warming up message. Press the ENTER button to clear the developer unit counter. • shake the print unit by moving it back and forth several times When you close the upper door after remounting, the replacement confirmation message will be displayed after the warming up message. Press the CONT. button not so as to clear the developer unit counter. ✍ Important: If the shaked developer unit does not contain tone at all, the original toner low messge is displayed again after the warming up message. ☞ If you have turned the printer off and on while a toner low warning message is displayed, it changes to a toner low error message after the warming up message. Caution: When replacing the developer unit, clean the paper path. If you replace the developer unit without a toner low message, be sure to clear the developer unit counter by using the control panel. For control panel operations, see the end of this section. 4-4 User’s Manual Periodic Routine Maintenance Drum Unit The drum unit life is designed to last about 50,000 pages of 5% coverage continuous printing on A4 paper or about one year after unpacking, whichever comes first. The drum unit life depends on print coverage, paper type, and operating and/or storage conditions. The drum unit life may end in the following cases: • when the message display indicates REPLACE PARTS DEVELOPER UNIT • when toner smudges the background of printing • when an image of the previous page ghosts on the next page • when dropouts occur Avoid unnecessary high coverage printing to maintain the print unit performance. For the drum unit life, this printer indicates the near end of life only. The printer message display begins indicating REPLACE PARTS when the print unit can print 10,000 more pages left. Prepare a new drum unit if you notice this indication. ✍ Important: When replacing the drum unit, clean the paper path. After replacing the drum unit, be sure to clear the drum unit counter by using the control panel. For control panel operations, see the end of this section. User’s Manual 4-5 MAINTENANCE Periodic Routine Maintenance Replacement To replace the developer unit or drum unit, follow these steps: 1. Open the upper door. Lift the center portion under the stopper of the upper door to open it. 105 (022) 2. Remove the print unit. Pull the top center of the print unit at a 45° angle towards the front of the printer. 106 (023) When the print unit begins to move, gently lift it up and out. ☞ Place the print unit on a level, steady place. Caution: Be careful not to scratch the green surface of the drum unit. 3. Unhook the shutter of the drum unit to close it. ??? 4-6 User’s Manual Periodic Routine Maintenance 4. Disassemble the print unit. 107 Pull the ark-shaped green lever at one end of the developer unit to release the shaft of the drum unit. MAINTENANCE Then, gently pull out the other end of shaft from the developer unit to take apart the developer unit and drum unit. 108 Go to step 5a for developer unit replacement, and 5b for drum unit replacement. 5a.Remove a new developer unit from its envelope. 109 (017) Shake the developer unit by moving it back and forth in a horizontal motion several times. 110 User’s Manual 4-7 Periodic Routine Maintenance Remove the plastic seal from the developer unit. Gently pull off the seal being carefully not to spill toner. Handle to seal carefully to avoid staining your hands or clothes. 111 5b.Remove a new drum unit from its envelope. 112 (016) 6. Assemble the developer unit and the drum unit into a print unit. Reverse the procedure at step 3. 113 7. Open the shutter of the drum. Holding the top center of the print unit, push up backwards the green-labeled handle of the shutter under the print unit and fix the shutter on the hook. ??? 4-8 User’s Manual Periodic Routine Maintenance 8. Orient the print unit. Hold the top center of the print unit with the green drum facing you and adjust the ends of the drum shaft to the grooves on the sides of the printer. 114 (026) MAINTENANCE 115 (027) 9. Install the print unit. Slide the print unit at a 45 degree angle along the grooves and towards the back of the printer. 116 (028) 10.Seat the print unit in place. Press down gently on the top left and right portions of the print unit until it clicks into place. 117 (029) 11.Close the printer’s upper door. Press down firmly on the front portion of the upper door and make sure the upper door is locked completely. If you have replaced the developer unit because of a toner low condition, the printer starts warm-up. User’s Manual 4-9 Periodic Routine Maintenance POWER ONLINE DATA ERROR WARMING UP POWER ONLINE DATA 12.The printer indicates a replacement confirmation message. The message display indicates WARMING UP then DEV.CHANGED? Y:ENTER N:CONT. ERROR DEV.CHANGED? Y:ENTER N:CONT READY FORM FEED MENU CONT. SELECT ENTER – RESET MFF PAPER SIZE SELF TEST PRINT FONT RESET MENU POWER READY 4-10 ONLINE DATA ERROR 13.Press the ENTER button. If the old developer unit was replaced by a new one, press the ENTER button to clear the developer unit counter. If the old print unit was just shaked and remounted, press the CONT. button not so as to clear the developer unit counter.. The message changes to READY. The printer is ready for printing. User’s Manual Periodic Routine Maintenance ☞ ✍ Important: When replacing the developer unit or drum unit, clean the paper path. Caution: To avoid exposing the photoconductor drum to light or contamination, follow these guidelines: • Do not remove the drum unit from its envelope until you are ready to install it. • Complete the procedure as quickly as possible to avoid exposing the drum to light for more than three minutes. To avoid damaging the drum: • Never open the shutter of the drum unit until you are ready to install it. . • Never touch or scratch the green drum surface. 118 (016) Drum unit Shutter • If you store the print unit out of the printer, it may be contaminated by dust. This may cause a smudge on the page. When storing the print unit out of the printer, close the shutter of the drum unit and wrap the print unit with paper or something. User’s Manual 4-11 MAINTENANCE Periodic Routine Maintenance Cleaning the Paper Path Clean the paper path: • When replacing the developer unit or drum unit • After clearing a paper jam • When printouts show toner smudging ☞ Warning: For safety, turn off the printer and disconnect the power cord before beginning. Caution: If you think you need more than three minutes for cleaning, store the drum unit and developer unit in a clean, dark place to protect the photoconductor drum from light. Open the upper door and remove the print unit. Be careful not to damage the green drum surface. Look for spilled toner on the inside of the printer. Use a clean, lint free, damp cloth to remove any toner stains. 119 Paper guide ➁ Clean also the paper paths under paper guide ① and paper guide ➁. Open both guides by lifting the fingermarked portion. Paper guide ① locks and keeps open, but paper guide ➁ does not keep open. 120 ☞ Paper guide ① 4-12 Caution: Be sure close paper guide ➁. Leaving paper guide ➁ opened causes damage to the print unit when the print unit is installed. User’s Manual Periodic Routine Maintenance Clearing the Replace Parts Message This printer has counters to estimate the end of service life of the developer unit and the drum unit. Clear a proper counter whenever you have replaced the developer unit or the drum unit, or the printer continues displaying the warning message REPLACE PARTS or displays the message at a bad timing. To clear a counter (e.g., developer unit counter), follow these steps: POWER ONLINE DATA ERROR READY REPLACE PARTS READY FORM FEED MENU CONT. SELECT ENTER – RESET MFF PAPER SIZE SELF TEST PRINT FONT READY FORM FEED MENU CONT. SELECT ENTER – RESET MFF PAPER SIZE SELF TEST PRINT FONT RESET MENU RESET MENU 1. Make sure the printer is offline. If necessary, press the READY button to put the printer offline. The ONLINE indicator is off with the REPLACE PARTS message displayed. 2. Press the MENU button to put the printer in menu mode. The message changes to POWER ONLINE DATA ERROR SETUP MENU PAGE FORMAT MENU POWER ONLINE DATA ERROR SETUP MENU CLEAR WARNING User’s Manual SETUP MENU PAGE FORMAT MENU. 3. Press the MENU button repeatedly until the lower message changes to CLEAR WARNING. 4-13 MAINTENANCE Periodic Routine Maintenance FORM FEED READY MENU 4. Press the ENTER button to select this function. RESET MENU CONT. SELECT ENTER – RESET MFF PAPER SIZE SELF TEST PRINT FONT The message changes to POWER ONLINE DATA ERROR DEVELOPER UNIT* POWER ONLINE DATA ERROR DEVELOPER UNIT READY FORM FEED MENU CONT. SELECT ENTER – RESET MFF PAPER SIZE SELF TEST PRINT FONT DEVELOPER UNIT*. The asterisk means that the developer unit is expired. (Press the + or – button to check the expiration of the drum unit.) 5. Press the ENTER button again to perform the function. The asterisk disappears from the message, indicating the counter is cleared. 6. Press the READY button to return the printer online. RESET MENU POWER READY ✍ 4-14 ONLINE DATA ERROR The ONLINE indicator lights up without the REPLACE PARTS message. Important: After the clear operation, check the status report to make sure that the Warning Message is cleared. User’s Manual Repacking the Printer Repacking the Printer If you need to ship your printer or store it for an extended time, protect it by packing it in its original carton. Store the print unit separately from the printer. Do not remove the developer unit from the drum unit. Close the shutter of the drum unit to cover the photoconductive drum to avoid exposing the drum to light, wrap the print unit with a protective material, and store it in a safe place. MAINTENANCE To protect the printer from moisture, place it in the plastic bag it was shipped in. Seal the bag with tape. Place the printer in its carton using the original packing materials to brace and protect the printer. The illustration shows the position of the printer components within the carton. Repack as shown User’s Manual 4-15 4-16 User’s Manual CHAPTER Solving Problems Although this printer is designed to be highly reliable, you may occasionally experience problems. The most common problems are paper jamming and poor print quality. This chapter helps you to identify the cause of the problem and suggests solutions. For detailed procedures, see Chapter 4, Maintenance. ☞ This chapter is divided into five sections: • Clearing Paper Jams. This section explains how to locate and clear paper jams. • Operational Problems. Start here if the printer doesn’t function properly. You may save yourself a service call. • Print Quality Problems. Check here if the printed pages don’t look as they should. • Error Indications. The printer has self-diagnostic tests for a variety of hardware and interface problems. If a test indicates a problem, the printer displays it on the control panel. This section explains these error conditions. • Printer Status Indications. These statuses are not error conditions. Most of them require no action by you. However, explanations are included here for your information. User’s Manual Caution: During solution of a problem, do not touch any connector contacts to avoid possible electrostatic damage to the printer. 5-1 SOLVING PROBLEMS Clearing Paper Jams Clearing Paper Jams The printer has sensors to detect paper jams. If a jam occurs, the printer displays it on the message display. The message is PAPER JAM n (n: 0 to 6 indicating the jam location). Because the paper path is short and simple, you should have no problem locating the jam. • n = 0: From paper tray/MFF to feed roller • n = 1: From feed roller to eject unit • n = 2: From feed roller to eject unit • n = 3: In fuser unit • n = 4: In eject unit or duplex unit • n = 5: Duplex unit to print unit • n = 6: In paper tray 2 The following shows paper paths when your printer is equipped with optional paper tray and duplex unit. Be familiar with the paper paths especially in duplex printing. Printer ➁ MFF ①, ➁ ① ® ① Paper tray ①: First printing ➁: Second printing ®: Reverse feeding 5-2 ® Rear stacker Optional duplex unit (12MX only) Optional paper tray User’s Manual Clearing Paper Jams Recovery from Paper Jams When a paper jam occurs, all switches are disabled. Remove the paper jam according to the procedure explained below. After removing the paper jam, (open and) close the upper door, then the error message disappears and the printer turns online. If “On” is selected in advance for “Jam recovery” in “FPS menu” in setup mode, the printer resumes printing from the page where the paper jam occurred. SOLVING PROBLEMS ☞ To clear a paper jam, follow these steps: Caution: Clear paper jams quickly to avoid problems with the fuser unit. Do not touch or scratch the green drum surface when clearing the paper jam. Be careful not to expose the drum to light for more than three minutes. After clearing a paper jam, return the printer components to the original positions. Jam 0: from a Paper Tray to the Print Unit 1. Open the upper door. 2. Pull out the paper tray. 123 User’s Manual 5-3 Clearing Paper Jams 3. Remove the sheet. Pull the jammed sheet gently not so as to remain pieces of paper in the printer. 124 If you cannot remove the jammed paper from the paper tray, follow the next steps. 4. Remove the print unit. For detailed procedures and advisory notes, see the section Replacing the Print Unit in Chapter 4. 125 (023) 5. Remove the sheet. While lifting the finger-marked portion of the paper guide ① to open it, pull the jammed sheet gently not so as to remain pieces of paper in the printer. 126 6. Return the paper tray and the print unit and close the upper door. The printer is initialized. 5-4 Warning: Do not touch the heat roller. This hot area may burn your hand. See the label attached to the frame under the upper door. User’s Manual Clearing Paper Jams Jam 1: under the Print Unit or in the Fuser Unit 1. Open the upper door. 127 (023) 2. Remove the print unit. For detailed procedures and advisory notes, see the section Replacing the Print Unit in Chapter 4. SOLVING PROBLEMS 128 3. Open paper guide ➁. Lift the finger-marked portion of the paper guide ➁ until it keeps open (feed rollers are disengaged). 129 4. Remove the sheet. Pull the jammed sheet gently not so as to remain pieces of paper in the printer. After removing the sheet, return the paper guide to its original position. 5. Return the print unit and close the upper door. The printer is initialized. User’s Manual Warning: Do not touch the heat roller. This hot area may burn your hand. See the label attached to the frame under the upper door. 5-5 ☞ Clearing Paper Jams Caution: Leaving paper guide ➁ opened causes damage to the print unit when the print unit is installed. Jam 2: under the Print Unit near the Paper Tray 1. Open the upper door. 130 (023) 2. Remove the print unit. For detailed procedures and advisory notes, see the section Replacing the Print Unit in Chapter 4. 3. Remove the sheet. While lifting the finger-marked portion of the paper guide ① to open it, pull the jammed sheet gently not so as to remain pieces of paper in the printer. 131 (126) If you cannot hold the jammed paper, follow the next steps. 4. Pull out the paper tray. 132 [123] 5-6 User’s Manual Clearing Paper Jams 5. Remove the sheet. Pull the jammed sheet gently not so as to remain pieces of paper in the printer. 133 (124) 6. Return the paper tray and the print unit and close the upper door. The printer is initialized. SOLVING PROBLEMS Warning: Do not touch the heat roller. This hot area may burn your hand. See the label attached to the frame under the upper door. Jam 3: in the Fuser Unit 1. Open the upper door. 2. Remove the print unit. For detailed procedures and advisory notes, see the section Replacing the Print Unit in Chapter 4. 134 (023) 3. Open paper guide ➁. Lift the finger-marked portion of the paper guide ➁ until it keeps open (feed rollers are disengaged). 135 (128) User’s Manual 5-7 Clearing Paper Jams 4. Remove the sheet. Pull the jammed sheet gently not so as to remain pieces of paper in the printer. 136 (129) If you cannot hold the jammed paper, follow the next steps. Return the paper guide to its original position. 5. Open the rear stacker at the back of the printer. 137 (078) 6. Remove the sheet. While pushing up the labeled portion of the paper guide, pull the jammed sheet gently not so as to remain pieces of paper in the printer. 138 7. Return the paper guide and the rear stacker and close the upper door. The printer is initialized. 5-8 Warning: Do not touch the heat roller. This hot area may burn your hand. See the label attached to the frame under the upper door. User’s Manual ☞ Clearing Paper Jams Caution: Leaving paper guide ➁ opened causes damage to the print unit when the print unit is installed. Jam 4 (12MX only): from the Eject Unit to the Duplex Unit The following procedure is when your printer is equipped with an optional duplex unit. SOLVING PROBLEMS 1. Open the rear stacker at the back of the printer. 140 (078) 2. Remove the sheet. While pushing up the paper guide, pull the jammed sheet gently not so as to remain pieces of paper in the printer. 141 (138) If you cannot hold the jammed paper, follow the next steps. User’s Manual 5-9 Clearing Paper Jams 3. Lift the rear of the duplex unit and pull out it. 142 (103) 4. Remove the sheet. Pull the jammed sheet gently not so as to remain pieces of paper in the duplex unit. 143 5. Return the duplex unit. Insert the duplex unit all the way along the guides inside the slot. It is automatically caught by the printer. ??? [103] 6. Return the paper guide and the rear stacker and close the upper door. The printer is initialized. 5-10 User’s Manual Clearing Paper Jams Jam 5 (12MX only): from the Duplex Unit to the Print Unit The following procedure is when your printer is equipped with an optional duplex unit. 1. Remove the duplex unit. Lift the rear of the duplex unit and draw the duplex unit out of the printer. 144 (103) SOLVING PROBLEMS 2. Remove the sheet. a. Place the duplex unit on a sturdy, level surface. While holding the molded part of the duplex unit, pull out the jammed sheet gently not so as to remain pieces of paper in the duplex unit. 145 b. Pull out the jammed sheet as shown left. 146 User’s Manual 5-11 Clearing Paper Jams c. Push down the end of the movable paper guide plate to open it. 147 Pull out the jammed sheet as shown left. 148 3. Return the duplex unit and open and close the upper door. The printer is initialized. If you cannot find the jammed sheet in the duplex unit, check the paper path from the duplex unit to the print unit. See jam 0. Jam 6: at the Feed Roller of the Optional Paper Tray This jam is indicated when turning the printer on with the jammed sheet left at the feed roller of the optional paper tray. 1. Open the upper door. 149 (2nd tray) 2. Pull out the optional paper tray. 5-12 User’s Manual Cleaning the Paper Path 3. Remove the sheet. Pull the jammed sheet gently not so as to remain pieces of paper in the printer. 150 (2nd tray) If the jammed paper goes to the print unit, Remove the print unit. While lifting the finger-marked portion of the paper guide ① to open it, pull the jammed sheet gently not so as to remain pieces of paper in the printer. 4. Return the paper tray and the print unit and close the upper door. The printer is initialized. Cleaning the Paper Path After clearing a paper jam, clean the inside of the printer. 1. Clean the inside of the printer. Look for spilled toner inside the printer. Clean away any toner with a damp cloth. 151 (119) 2. Return the components handled during clearing a paper jam to the original positions. Put the paper tray, paper guide ➁, print unit, duplex unit, upper door, and rear cover in place. When the upper door is closed, the printer is initialized. User’s Manual 5-13 SOLVING PROBLEMS Cleaning the Fuser Unit Rollers Cleaning the Fuser Unit Rollers After clearing a paper jam in the fuser unit, clean the rollers in the unit using the cleaning sheets supplied with the printer. To clean the fuser unit rollers, follow these steps: 1. Turn off the power switch. 151a (073) 2. Open the front door. Pull down the front door. If it is open, make sure that no sheets of paper are not loaded on the manual feeder. 3. Set up the manual feeder. Extend the paper support and widen the paper guides. 151b (075) READY FORM FEED MENU CONT. SELECT ENTER – RESET MFF PAPER SIZE SELF TEST PRINT FONT RESET MENU POWER ONLINE DATA ERROR INSERT Cleaning Sheet 5-14 4. Set the fuser unit cleaning mode. While pressing down READY , turn on the power switch. The message display indicates INITIALIZE, WARMING UP, then INSERT Cleaning Sheet. User’s Manual Cleaning the Fuser Unit Rollers 5. Set a cleaning sheet. Put a cleaning sheet widthwise on the base of the feeder and adjust the left and right slide guides to the width of the sheet. 151c (081) POWER ONLINE DATA ERROR CLEANING FUSER POWER ONLINE DATA ERROR INSERT Cleaning Sheet FORM FEED MENU CONT. SELECT ENTER – RESET MFF PAPER SIZE SELF TEST PRINT FONT RESET MENU POWER ✍ User’s Manual ONLINE DATA The printer waits for loading the next sheet. 6. Repeat the cleaning two or three times. READY READY The printer takes in the cleaning sheet, cleans the fuser unit rollers, and ejects the sheet. ERROR 7. Press CONT. to exit from cleaning mode. The message display indicates INITIALIZE, WARMING UP, then READY. 8. Close the front door. Close the front door after the cleaning. Important: • In cleaning mode, the printer acts specially for cleaning. Therefore, do not load paper other than the cleaning sheet. • The cleaning sheet is designed to be used several times. If it becomes dirty or wrinkled, use a new cleaning sheet. 5-15 SOLVING PROBLEMS Operational Problems The table below contains advice on dealing with repeated paper feed problems. Operational Problems 5-16 Problem Causes and solutions Paper does not feed cleanly from paper tray Top edge of paper stack may be deformed (wavy or bent sheets). Try turning the paper stack around. Paper stack may not be aligned properly. Pull out the tray, straighten the paper stack against the paper guides, and re-insert the tray. Too many sheets in the paper stack. Make sure the stack is level with or below the limit mark on the left or right paper guide. The paper pressure plate may not be released. Pull out the tray and insert the tray again until it clicks up. Problem Solutions No power when you turn on the printer Check that the power cord is plugged in at both ends and that the power outlet has power. Printer does not initialize Close the upper door completely. Printer initializes, but does not online Install a print unit. Insert the paper tray all the way. Printer initializes, but the settings are wrong Use the control panel to select the desired settings. User’s Manual Print Quality Problems Print Quality Problems The figures below show the typical appearances of print quality problems. Too light White vertical line White spots Ghost printing SOLVING PROBLEMS Black vertical line Toner stains (back) Vertical smudge Horizontal smudge Blurred black vertical line User’s Manual 5-17 Print Quality Problems 5-18 Problem Solutions Printing is too light Adjust the print density to a larger value using the control panel. Check to see if your paper is wet. Remove the print unit and rock it to distribute the toner evenly. Printing is too dark Adjust the print density to a smaller value using the control panel. Page is black Replace the drum unit. Page is blank Replace the drum unit. Vertical white lines appear Remove the print unit and rock it to distribute the toner evenly, or replace the drum unit. Vertical blurred black lines appear Contact your dealer if the fuser unit is damaged. Ghost printing Print several pages if this problem occurs after a paper jam. Check to see if your paper is wet. Contact your dealer if the fuser unit is damaged. Pages have toner stains or horizontal smudging If this problem occurs after a paper jam, print several pages. Clean the paper path. If the fuser unit is damaged, contact your dealer. User’s Manual ☞ Print Quality Problems User’s Manual Problem Solutions Toner insufficiently adheres to or easily comes off paper when you are printing thick or special paper. Turn the thick paper mode on or select the thick control menu then select an option in media mode using the control panel. Paper become wavy or printing is too light in duplex printing when you are printing thin paper. Select the thick control menu then select an option in media mode using the control panel. Vertical lines appear in solid black printing, stains appear in the back of a page, or paper is wrinkled or curled. Check if the thick paper mode is on by using the control panel; if the mode is on, turn it off. Caution: Whenever replacing the developer unit or drum unit due to any troubles, reset the counter which controls the "REPLACE PARTS" message (whether or not the message display indicates "REPLACE PARTS"). See Chapter 4. 5-19 SOLVING PROBLEMS Error Indications Error Indications 5-20 Errors refer to a problem or condition which requires you to take action. The printer shows errors by using the ERROR indicator and the message display of the control panel. The following table lists the error indications, explains causes, and suggests solutions. Message Causes and solutions BD CYCLE ERROR Cause: Malfunction in the laser unit Solution: If the error recurs, consult your dealer for service. COMM.ERROR Cause: Communication error Solution: Press the CONT. button and select the correct settings of the serial interface using the control panel setup mode. COVER OPEN 1 Cause: Incomplete closing of upper door Solution: Close the upper door. Note: See caution following in this table. FUSER FAILURE Cause: Malfunction in the fuser unit Solution: If the error recurs, consult your dealer for service. INVALID SIMM Cause: Incorrect SIMM card installed Solution: Press the CONT. button. JOB TIMEOUT Cause: FPS job timeout (This error occurs when the FPS emulation is active.) Solution: Press the CONT. button. Note: FPS emulation is standard for 12MX but optional for 12M. LOAD MFF size or LOAD TRAYn size Cause: Paper mismatch occurred. Solution: Set the specified tray to the correct paper size specified. User’s Manual Error Indications User’s Manual Message Causes and solutions MANUAL TIMEOUT Cause: Paper was not inserted into the manual feeder in the prescribed time. (This error occurs when the FPS emulation is active.) Solution: Press the CONT. button. Note: FPS emulation is standard for 12MX but optional for 12M. MEMORY OVER FLOW Cause: Memory overflow error Solution: Press the CONT. button. MEMORY SHORTAGE Cause: Insufficient memory Solution: Add RAM boards. MOTOR FAILURE n Cause: Malfunction in the feed motor, etc. Solution: If the error recurs, consult your dealer for service. NO PROCESS UNIT Cause: No print unit is installed. Solution: Install the print unit. OVERRUN ERROR Cause: Incomplete in extracting compressed data Solution: Press the CONT. button. PAPER JAMn Cause: Paper jam in the specified position Solution: Clear the jammed paper from the following area: 0: From paper tray to print unit 1: under print unit or in fuser unit 2: under print unit near paper tray 3: in fuser unit 4: from eject unit to duplex unit 5: from duplex unit to print unit 6: at feed roller of 2nd paper tray Duplex unit is optional for 12MX. PS ERROR mn Cause: A PostScript error Solution: If the error recurs, consult your dealer for service. STACKER FULL Cause: Face-down paper stacker full Solution: Remove paper from the facedown paper stacker. SOLVING PROBLEMS 5-21 Action-required Status Indications Message Causes and solutions SYSTEM ERROR n Cause: A system error on the controller board Solution: If the error recurs, consult your dealer for service. TRAYn MISS SET Cause: Paper tray installed incorrectly Solution: Install the paper tray. TRAYn PAPER OUT or Cause: Paper out in the specified paper MFF PAPER OUT source Solution: Supply paper. Action-required Status Indications 5-22 These conditions, not errors, require you to take action. The following table lists the message indications, explains causes, and suggests solutions. Message Causes and solutions INSERT size Cause: Printer is ready for manual insertion of paper. Solution: Put paper into manual feeder. ******** LOW TRAY x,y Cause: Tray x and/or y is near end of paper. This message flashes in the lower row with the current message alternately displayed in the upper row or both rows. 1: Tray 1; 2: Tray 2; 1, 2: Trays 1 and 2 Solution: Prepare paper. User’s Manual Action-required Status Indications Message Causes and solutions READY TONER LOW n Cause: Toner runs short. 1: First level; 2: Second level; 3: Third level and after The printer stops when this codition is detected (factory default). Solution: • If you satisfy the print quality, press the CONT. button to continue printing. Prepare a new developer unit. • If you satisfy the print quality and the printer just displays this message (continue mode), prepare a new developer unit. • If you cannot satisfy the print quality, replace the developer unit. Press the ENTER button when the confirmation message is displayed after the upper door is closed. READY REPLACE PARTS ✍ Cause: Developer unit or drum unit is near end. Solutions: Replace the developer unit or drum unit. Note: When the upper door is closed after replacement, the printer enters menu mode. Be sure to press ENTER to perform Clear Warning. Important: If the upper door is not firmly closed, the printer does not work. Upper door 153 (001) User’s Manual 5-23 SOLVING PROBLEMS Printer Status Indications Printer Status Indications 5-24 Printer statuses refer to conditions which generally require no action by you. The following table lists the printer statuses and explains their meaning. It does not include messages in menu mode. Message Meaning ACCESS DENIED The printer displays this message when you attempt to enter setup menu or do MENU RESET with the control panel locked by a command from a computer. FORM FEED The printer displays this message when you press FORM FEED with the DATA indicator off. The printer is printing data remaining in buffer. I/F SETTING NOW! Setting items on an optional interface are being changed because they are changed in setup mode. << >> The printer is initializing. This message appears whenever you turn on the printer or close the upper door. MEMORY CONFIG Meory configuration is in progress because of changing some settings in setup mode, for example, changing the I/O buffer size. MENU RESET The printer displays this message when you press RESET MENU for five or more seconds. This reset returns parameter settings in the menu to their factory defaults except for interface settings as well as clears error latches, buffered data, and temporary soft fonts. PRINT FONT The printer displays this message when you press PRINT FONT for five or more seconds then press ENTER . The printer is printing the font report. READY The printer is ready to print. User’s Manual Warning Messages Message Meaning RESET The printer displays this message when you press RESET for five or more seconds. This reset clears error latches, buffered data, and temporary soft fonts. SELF TEST The printer displays this message when you press SELF TEST for five or more seconds then press ENTER . The printer is printing the status report. WARMING UP Warning Messages The printer is warming up to its operating temperature. This printer counts the number of the printed sheets to estimate the life of the consumables (developer unit and drum unit). The printer indicates the following warning message when and after the count reaches a predetermined value. READY REPLACE PARTS When the warning message is indicated, press the READY button to put the printer offline and press the MENU button to enter menu mode. The Clear Warning message appears, indicating the expired unit by an asterisk. When the drum unit is expired, the message is: DRUM UNIT* However, depending on the print quality, you may not have to replace the developer unit or drum unit because you may be satisfied with the print quality. User’s Manual 5-25 SOLVING PROBLEMS 5-26 User’s Manual APPENDIX Font Samples This appendix provides samples of the fonts resident in this printer. Resident fonts are provided separately for two emulation modes: • PCL mode • FPS mode PCL Mode Bitmapped Font FONT SAMPLES Scalable Fonts User’s Manual A-1 PCL Mode A-2 User’s Manual FPS Mode FPS Mode FONT SAMPLES User’s Manual A-3 A-4 User’s Manual APPENDIX Supplies and Accessories This appendix provides ordering information on supplies required for periodic maintenance as well as optional accessories. Contact your dealer to order or obtain additional information about the supplies and accessories listed here. Supplies Accessories Part name (order number) Description Developer unit (CA04339-C301) The developer unit consists of a toner housing and a developing mechanism in a single module. Drum unit (CA04339-C401) The drum unit consists of a photoconductor drum and a drum cleaner in a single module. Part name (order number) Description Memory expansion cards (*1) Allows RAM expansion by one of the following: 4 megabytes 8 megabytes 16 megabytes 32 megabytes (CA02417-C854) (CA02417-C858) (CA02758-C856) (CA04040-C853) User’s Manual SUPPLIES AND ACCESSORIES FLASH ROM card (CA04291-C850) 4 megabytes, for PCL emulation only Barcode card (CA04291-C860) Barcodes and OCR fonts B-1 Accessories Part name (order number) Description Ethernet board TCP/IP, IPX/SPX, and EtherTalk corresponding Type C (English manual) Type C (for Europe) Type D (English manual) Type D (for Europe) Type F (common) Type GXL (common) RS-232C, for PP12M (CA04040-C832) (CA04040-C833) (CA04040-0852) (CA04040-0851) (CA02946-C942) (CA02946-C943) Serial interface board (CA04339-C801) USB board (CA04339-C841) Universal serial bus FPS card (CA04291-C821) PostScript level 2 compatible emulation, for PP12M Paper feeder (CA04339-C74x) Consists of a feeder unit and a paper tray adjustable for a different size 5: A4 size tray 6: Letter size tray 7: Letter size tray European/Asian spec USA spec Canadian spec Duplex unit (CA04339-C750) Two-sided printing mechanism for PP12MX only *1 We recommend the installation of additional memory cards of 8MB or more when you: • use the FPS emulation and • select speed model and • print on legal size paper regardless of the print resolution of 300 or 600 dpi or print large image data If you cannot get memory cards, select an appropriate memory model in the FPS menu in menu mode using the control panel. B-2 User’s Manual APPENDIX Specifications Specification Description Printing technology Semiconductor laser + electrophotography Compatible emulations Dimensions Standard: PP12M: HP LaserJet 5 (PCL6) IBM Proprinter 4202 EPSON EX-800 PP12MX: HP LaserJet 5 (PCL6) PostScript level-2 IBM Proprinter 4202 EPSON EX-800 Optional: PP12M: PostScript level-2 Switching: Automatic or by the control panel Width: Depth: Height: Weight: 443 mm (17.4 inches) 441.4 mm (17.3 inches) 408 mm (16.0 inches) 16 kg (35.3 pounds), for PP12M 17 kg (37.5 pounds), for PP12MX Power requirements 110 to 120 VAC , 50 or 60 Hz (*) 220 to 240 VAC , 50 or 60 Hz Consumption:Maximum 600 W (full option) Average during operating 450 W or less 30 W or less during sleep mode Environmental requirements Temperature: 10° to 32°C (50° to 90°F) during operating 0° to 40°C (32° to 104°F) during storage Humidity: 20% to 80% relative humidity (non-condensing) during operating and storage Maximum wet bulb 29°C (84°F) * The rated voltage of input power differs with countries of destination and their regulations. See the next page. User’s Manual C-1 SPECIFICATIONS Specifications Specification Description Acoustic noise Sound pressure level (front, bystander position) Printing: 48 dBA with/without duplex unit Sleep mode: Background noise level Declared noise emissions in accordance with ISO9296 and ISO7779 Certification or compliance EnergyStar Safety: Input power UL 1950 120 VAC, 50/60 Hz CSA C22.2 No. 950 21 CFR 1040.10, Class I EN 60950 230 VAC, 50/60 Hz EN 60825, Class 1 EMC: Input power FCC Part 15B, Class B 120 VAC, 60 Hz ICES-003 Class B CNS 13438 class B 110 VAC, 60 Hz EN 55022, Class B 230 VAC, 50 Hz EN 50082-1 AS/NZS 3548 class B 240 VAC, 50 Hz (Complies with Class A when an Ethernet interface board is used.) Performance C-2 Print resolution: 300/600 dpi for 12M (available) 300/600/1200 dpi for 12MX (300 dpi in IBMPRO/ EPSON emulation) Smoothing: Equivalent to 1200 dpi for 12M 2400 dpi for 12MX Printing speed: For character printing on A4 size paper from first tray 12 pages per minute Warm-up time: At 25°C (77°F) 60 seconds or less Recommended 5000 pages per month (up to duty cycle: 35,000 pages per month) Developer unit: 10,000 pages at 5% coverage life continuous printing (or up to 20,000 pages) Drum unit life: 50,000 pages at 5% coverage continuous printing User’s Manual Specifications User’s Manual Specification Description Computer interface Standard: Parallel (Centronics), conforming to IEEE1284 (Compatible, Nibble, and ECP modes) Serial (RS-232C), for 12MX only Optional: Ethernet C, D, F, or GXL (TCP/IP, IPX/SPX, EtherTalk corresponding) USB (Universal serial bus) Serial (RS-232C), for 12M only Switching: Automatic sensing Controller Processor: NKK R4645 (125 MHz) RAM: 4 MB, for 12M 8 MB, for 12MX SIMM: 4, 8, 16, or 32MB, 2 slots provided Fonts Resident: PCL mode, 115 fonts available Bitmapped (1 font) Line Printer Scalable (114 fonts) Courier, Morrison, Taurus, Coronet, EF Clarendon, EF Clarendon, Lyra, Antique Olive, Garamond, Maurítíus, Leos, , Nimbus Sans, Nimbus Roman, Letter Gothic, Aries, Libra, EF Bodoni, Bodoni, Cooper Black, Century Schoolbook, Clarendon, Saturn, Dorado, Goudy Os, EF Grandera, Gemini, EF Rivero, Cassiopeia, Saturn Mono, Dingbats, Symbol, Sorts FPS mode, 35 fonts available Courier, Helvetica, Helvetica Narrow, Times, Symbol, Palatino, New Century Schoolbook, Avant Garde, Bookman, Zapf Chancery, Zapf Dingbats Soft fonts: Available from independent vendors C-3 SPECIFICATIONS Specifications Specification Paper Description Type Single sheet photocopy paper (equivalent to Xerox 4024), bond paper, overhead transparencies (equivalent to 3M 731), and envelopes. See Chapter2 for more information. Size Tray: A4 (210 × 297 mm) A5 (148 × 210 mm) JIS B5 (182 × 257 mm) Letter (8.5 × 11 inches) Legal (8.5 × 14 inches) Executive (7.25 × 10.5 inches) Manual Minimum: feeder and 90 mm wide × 148 mm long MFF: (3.54 × 5.81 inches) Maximum: 229 mm wide × 356 mm long (9.01 × 14.01 inches) Weight 60 to 105 g/m2 (16 to 28 pound bond) in tray 60 to 199 g/m2 (16 to 53 pound bond) in manual feeder or MFF Input Tray 1 or 2: 500 sheets of 0.09 mm thick paper Manual feeder: 1 sheet MFF: 100 sheets of 0.09 mm thick paper or 30 envelopes Output Stacker: Face down (top cover) 250 sheets of 0.09 mm thick paper (possible to decrease depending on paper types and paper curl conditions) Rear stacker: Face up 10 sheets of 0.09 mm thick paper • MFF is built in PP12MX but is not available for PP12M. • The duplex unit is an option for PP12MX only. It cannot handle paper shorter than 210 mm (8.26 inches). • Tray 2 is an option for both models. C-4 User’s Manual Glossary Application software A program that performs a particular task on a computer. Examples are word processing, spreadsheet, and database programs. Baud The speed of data transmission measured in bits per second. Baud rates apply to data transmission through the printer’s serial interface. Baud is also called baud rate. For example, 1200 baud is approximately equal to 120 characters per second. Bit A binary digit, or bit, is the smallest unit of information in a computer’s memory. A bit can have the value 0 or 1, which represents the OFF and ON state in a computer’s memory. Eight bits equals one byte. Bit map An image representation in which each point in the image is separately defined. For monochrome images, each point is defined by a single unit of information. For color images, each point is defined by several units of information, representing the different color elements. The characters produced by a dot matrix printer are a kind of bit map. Each character image is created by defining the points in the dot matrix as either on or off. Example: User’s Manual GL-1 GLOSSARY Glossary Bitmapped font A font in which the character images are defined by bit maps. With bitmapped fonts, a separate set of definitions is required for each point size. For example, Times 10 point and Times 12 point are considered separate fonts. See also Scalable font. Configuration A combination of settings that allows your computer and printer to work together. Some of the necessary settings are in the computer or application software, while other settings are in the printer. For example, the interface setting must be set the same in both the computer and the printer. Default A setting automatically used when you or your application software do not make a selection. The settings in effect when you turn on or reset the printer are called power-on defaults. See also Factory default. Density The darkness of the image as it appears on the page. If the density is too dark, the small white areas inside letters and numbers will be filled in. If the density is too light, pinholes appear in black areas. Print density can be adjusted with the Quality menu in setup mode. Downloadable font A font that is transferred (downloaded) to the printer’s memory when or before it is needed. Before they are transferred, downloadable fonts are stored on font cards, floppy disks, or the computer’s hard disk. Downloadable fonts are also called soft fonts. Emulation The ability of one printer to understand the command set of another printer. Emulations may be built into a printer’s memory or may be supplied on optional plug-in emulation cards or cartridges. Ethernet A communication hardware for a high-speed network: developed by Xerox Corporation. GL-2 User’s Manual Glossary Factory default The settings that are programmed into a printer at the factory. The printer uses these settings unless they are replaced by user selected settings entered from the control panel or through application software. Flow control See Serial protocol. Font A complete set of characters and symbols in one size, typeface, and style. Size refers to the character height, and is usually measured in points (1/72 inch). Typeface refers to the character design, such as Courier, Times, or Helvetica. Style refers to the character appearance, such as Italic or Bold. Typical examples of fonts are 12point Courier Bold, and 10-point Times Italic. Fuser unit One of the internal parts of a page printer. The fuser unit bonds the toner to the paper. It consists of a heat roller and a pressure roller that the paper passes under after toner has been applied. Initialization Resets the printer to its power-on defaults. Initialization clears the print buffer of any data and places the printer online. See also Reset. Interface The means by which information is transferred from one part of a system to another. For example, the cable between the printer and the computer is an interface. ISO symbol set ISO stands for “International Organization for Stanardization”. An ISO symbol set contains special international characters that replace the following twelve ASCII characters: #, $, @, [, \, ], ^, 9, {, |. }, and ~. ISO symbols sets are available for most European languages, Chinese, and Japanese. User’s Manual GL-3 GLOSSARY Glossary LocalTalk A protocol for an easy AppleTalk that connects devices and computers in a Macintosh system, developed by Apple Computer. Margin The space at the edges of a page in which no printing occurs. There are four margins: left, right, top, and bottom. In application software, margins are usually expressed in inches, centimeters, or points. In printer commands, left and right margins are specified as columns, while top and bottom margins are specified as lines. Page printers have a minimum margin, typically of about .2 inch (5 mm), on all four sides, called the nonprint margin. No printing occurs in this margin. If the application software specifies a margin of 0, actual printing begins at the edge of the nonprint margin. See also Printable area. MarkVision™ A printer management integrated software which monitors printer status, displays optional printer’s features, spools print data, and cooperates with printer drivers. It also displays the virtual printer control panel to allow remote operation of printers. Orientation The direction of print on a page. Printing such that the shorter edges of the paper are at the top and bottom is called portrait orientation. Printing such that the longer edges of the paper are at the top and bottom is called landscape orientation. Example: GL-4 Portrait Landscape User’s Manual Glossary Page description language A set of codes that describe the placement of text and graphics on a page. Page Control Language (PCL), the language used by HP LaserJet printers, and Postscript are examples of page description languages. Page protect A printer feature that reserves a block of printer memory exclusively for text and graphics data. Page protect prevents memory overflow errors when printing very dense text or complex graphics. However, page protect also reduces the amount of printer memory available for downloadable fonts. Parallel interface A connection between the computer and printer in which data is transferred simultaneously through multiple wires. A parallel interface is faster than a serial interface, but the distance over which it can send data is limited. The Centronics interface is a type of parallel interface. See also Serial interface. Photoconductive drum The part inside a page printer on which the image is created before it is transferred to the paper. Postscript See Page description language. Printable area The area of the physical page in which the printer is able to print. Page printers have a nonprint margin, typically about .2 inch (5 mm) wide, at each edge of the paper. The printable area is the space within these margins. See also Margin. User’s Manual GL-5 GLOSSARY Glossary Example: Printable area ↓ → ←↑ Printer driver A set of instructions in application software that translates formatting choices into printer commands. When installing the application, the user identifies the type of printer being used so the application knows Nonprint margins which printer driver to use. Print unit A maintenance package consisting of the photoconductive drum, developing unit, toner, and drum cleaner. Reset Clears the print buffer and places the printer online. Unlike initialization, reset leaves the currently selected settings in effect. That is, reset does not restore the power-on defaults. See also Initialization. Resolution The fineness of the printing. Resolution depends on the number of dots per inch. High resolution (with more dots) is finer and more precise than low resolution, which is coarser with rougher edges. Scalable font A font capable of printing in any point size. Scalable fonts are stored on the computer’s hard disk. Each font consists of character templates that are used by the accompanying font utility software to create the characters in the desired point size. Some font utilities create a complete set of characters in the desired size and send the complete set to the printer. Other utilities create and send only the individual characters as they are needed, which conserves printer memory. GL-6 User’s Manual Glossary Serial interface A connection between the computer and printer in which data is transmitted sequentially over a single wire. A serial interface is slower than a parallel interface, but it can send data over a much greater distance. The RS-232C interface is a type of serial interface. See also Parallel interface. Serial protocol A set of rules used by the computer and the printer to regulate the flow of data between them. Symbol set The set of characters used in a font. Most symbol sets contain standard letters, numbers, and punctuation. Symbol sets differ in the accented characters, line drawing characters, and special symbols they contain. ASCII, Roman-8 and PC-8 and examples of symbol sets. Symbol sets are also called character sets, which is the term usually used with dot matrix printer fonts. See also ASCII character set; ISO symbol set. Toner Electrically charged carbon particles that adhere to charged areas on the photoconductive drum to produce an image pattern. The carbon pattern is transferred to the paper and melted by the fuser unit to form a permanent image on the paper. Transfer unit The part inside a page printer that transfers the image from the photoconductive drum to the paper. User’s Manual GL-7 GLOSSARY GL-8 User’s Manual Index AC power conditions 1–4 to 1–5 Accessories, ordering information B–1 Adjusting for paper thickness 2–34 Adjusting print density 1–27 AUTOEXEC.BAT file 1–18 Bitmapped fonts, resident available fonts C–3 samples of A–1 Buffer, clearing 2–6 Button functions 2–3 to 2–4 Cable, interface 1–16, 1–17, 3–7, 3–8 Cassette mode 2–12, 2–13 CD-ROM, attached vi, 1–21 Centronics interface See Parallel interface Changing the paper tray size optional tray 3–11 to 3–13 standard tray 2–38 to 2–40 Cleaning mode, fuser unit 2–6 Cleaning sheet inventory item 1–6 using 5–14 to 5–15 Clear warning message 5–25 Clearing an error 2–5 buffer 2–6 User’s Manual developer unit counter 4–13 to 4–14 drum unit counter 4–13 to 4–14 EEPROM 2–6 Common problems in setting up 1–28 Connecting power cord 1–14 Connecting printer to computer 1–15 to 1–19 CONT. button 2–4, 2–5 Control panel buttons 2–3 to 2–4 conventions viii functions 2–5 to 2–20 indicators 2–2 message display 2–3 Controller specifications C–2 Conventions used in this manual vii Custom-size of paper 2–32 INDEX Dark printout See Print density adjustment DATA indicator 2–2 Density See Print density adjustment; Print quality problems Developer unit installation 1–7 to 1–9 inventory item 1–6 ordering information B–1 replacement 4–2 to 4–11 when to replace 5–23 Double-side printing 2–35 Drum unit installation 1–7 to 1–9 inventory item 1–6 ordering information B–1 replacement 4–2 to 4–11 when to replace 5–18, 5–23 Duplex unit, adding 3–13 to 3–15 IN-1 Index EEPROM clear 2–6 Indicators 2–2 Emulation Installation installing 3–5 FPS emulation 3–5 selecting 1–20 interface boards 3–6 to 3–9 ENTER button 2–4, 2–21 MarkVision 1–25 Envelopes 2–37 paper feeder 3–10 Environment of printer location 1–4 to 1–5 PPMENU 1–24 Error print unit 1–7 to 1–9 clearing 2–5 printer driver 1–21 to 1–23 indications 5–20 to 5–22 RAM card 3–1 to 3–4 ERROR indicator 2–2 Interface Ethernet interface 3–8 to 3–9 Ethernet 3–8 to 3–10 Extension mode, for paper thickness 2–16, 2–19 installation 3–6 to 3–7 LocalTalk 3–7 to 3–8 parallel 1–16 serial 1–16 to 1–18 First mode 2–12, 2–13 types and merits 1–15 Floppy disk, attached v Intray lock status 2–14 Font print menu 2–10 to 2–11 Inventory of printer 1–6 Font samples, resident A–1 to A–3 Font specifications C–3 FORM FEED button 2–4, 2–5 FPS emulation, installing 3–5 Labels 2–38 Front panel Landscape orientation See Control panel See Orientation: page Fuser unit Language of message display ix, 2–5 cleaning mode 2–6, 5–14 to 5–15 LaserJet 5 when to replace 5–18 See HP LaserJet 5 Letterhead 2–36, 2–46 Light printout See Print density adjustment General tips 2–35 LocalTalk interface 3–7 to 3–8 Location of printer 1–4 Loading paper 1–10 to 1–12 HP LaserJet 5 v Humidity limitations IN-2 1–4, C–1 User’s Manual Index Main parts of printer, names of 1–2 to 1–3 Maintenance periodic routine 4–2 to 4–14 cleaning paper path 4–12 clearing the replace parts message 4–13 replacing developer unit 4–2 to 4–11 replacing drum unit 4–2 to 4–11 when to perform 4–2 preventive 4–1 Manual feed mode 2–12 Manual feeder selecting 2–12 using 2–44 MarkVision installation 1–25 operating environments vi Memory expansion cards installation procedure 3–1 to 3–4 ordering information B–1 MENU button 2–4, 2–5, 2–20 Menu mode functions 2–20 to 2–24 items 2–25 to 2–30 structure and how to use buttons 2–20 to 2–21 submenus, items, options 2–21 to 2–24 Message display 2–3 Message language ix, 2–5 MFF mode 2–12 MFF PAPER SIZE button 2–4, 2–15 Minus (–) button 2–4, 2–21 MODE.COM file 1–18 Model selection of printing control 2–27 Multi-function feeder (MFF) selecting 2–12 setting paper size 2–15, 2–43 using 1–13, 2–41 to 2–43 User’s Manual ONLINE indicator 2–2 Operating environments vi Operational problems 5–16 Options v Ordering information B–1 to B–2 Orientation, page 2–46 Page orientation 2–46 Paper feeding manually 2–44 loading in tray 1–10 to 1–12 maximum and minimum sizes 2–32 printing on custom-sized paper 2–45 specifications C–4 sizes and abbreviations 2–33 types and sizes 2–31 to 2–38 Paper feeder 3–10 Paper jams clearing 5–2 to 5–16 locating 5–2 recovery from 5–3 Paper margin 2–33 Paper path cleaning procedure 4–12 ordinary and straight 1–3 sectional view 1–3, 5–2 when to clean 4–2, 5–13 Paper size dial 1–12, 2–40, 3–12 Paper size of MFF, setting 2–15, 2–43 Paper source, selecting 2–12 Paper thickness, adjusting for 2–16 to 2–19, 2–34 to 2–35 Paper trays changing the paper tray size optional tray 3–11 to 3–13 standard tray 2–38 to 2–40 IN-3 INDEX Index loading paper 1–10 to 1–12 ordering information B–2 maximum number of sheets C–4 selecting 2–12 Parallel interface 1–16 Parts of printer 1–1 Periodic routine maintenance 4–2 to 4–14 Plus (+) button 2–4, 2–21 Portrait orientation See Orientation: page Power cord connecting 1–14 inventory item 1–6 POWER indicator 2–2 PPMENU installation 1–24 operating environments vii Preprinted sheets 2–36 Preventive maintenance 4–1 Print density adjustment 1–27 PRINT FONT button 2–4, 2–10 Print font menu 2–10 to 2–11 Print quality problems 5–17 to 5–19 Print unit (developer unit + drum unit) counter, clearing 4–13 installation 1–7 to 1–9 ordering information B–1 replacement 4–2 to 4–14 Printer connecting to computer 1–15 to 1–19 location 1–4 names of main parts of 1–2 to 1–3 operational problems 5–16 reinitializing 2–6 repacking 4–15 resetting 2–4, 2–6 Printer drivers installation 1–21 to 1–23 operating environment vi Printer status indications 5–24 to 5–25 IN-4 Printing a test page offline 1–19 feeding sheets manually 2–44 on custom-sized paper 2–45 on letterhead 2–46 on preprinted sheets, transparencies, envelopes, and labels 2–36 to 2–38 remaining data 2–5 supported paper types and sizes 2–31 to 2–38, C–4 Printing a trial document with a printer driver 1–26 Printing performance C–2 Problems error indications 5–20 to 5–22 in setting up 1–28 operational 5–16 paper jams 5–2 to 5–16 print quality 5–17 when printing a trial document 1–28 RAM, adding 3–1 to 3–4 READY button 2–6 Ready, definition of 2–3 Rear stacker setting up 2–44 Recovery from paper jams 5–3 Reinitializing printer 2–6 Remaining data, printing 2–5 Repacking the printer 4–15 Replace parts message 4–2, 5–25 Replace parts message, clearing 4–13 RESET button 2–4, 2–6 RESET MENU button 2–4, 2–20 Resetting the printer 2–6 Resident fonts, samples of A–1 to A–3 RS-232C serial interface See Serial interface User’s Manual Index Scalable fonts, resident available fonts C–3 samples of A–1 to A–3 SELECT button 2–4, 2–12, 2–16 SELF TEST button 2–4, 2–8 Self test menu 2–8 to 2–9 Serial interface how to connect 1–16 to 1–18 parameter setting 1–17 to 1–18 Setting up printer in menu mode 2–20 procedures 1–7 rear stacker 2–44 Soft switch 2–29 Software set v, 1–6, 1–21 Specifications C–1 to C–4 Status indication 5–24 to 5–25 Status message action required 5–22 to 5–23 no action required 5–20 to 5–22 Supplies, ordering information B–1 INDEX Temperature limitations 1–4, C–1 Test page, printing 1–19 Thick control menu 2–16 Toner low message 4–2 Transparencies 2–36 Tray select mode 2–12 Two-sided printing 2–35 Unpacking 1–5 Warning messages User’s Manual 5–25 IN-5 IN-6 User’s Manual Fujitsu Offices Please send your comments on this manual or on Fujitsu products to the following addresses: FUJITSU AUSTRALIA LIMITED 475 Victoria Avenue, Chatswood N.S.W., 2067, AUSTRALIA TEL: (61-2) 410-4555 FAX: (61-2) 411-8603 FUJITSU ITALIA S.p.A. Via Nazario Sauro, 38 20099 Sesto S, Giovanni (MI), ITALY TEL: (39-2) 26294-1 FAX: (39-2) 26294-201 FUJITSU CANADA INC. 2800 Matheson Boulevard East Mississauga, Ontario L4W 4X5, CANADA TEL: (1-905) 602-5454 FAX: (1-905) 602-5457 FUJITSU KOREA LIMITED 5~11th Floor, Koryo Keumyoong Center Bldg. Yoidodong 23-6, Yongdungpogu Seoul, KOREA TEL: (82-2) 3787-6000 FAX: (82-2) 3787-6074 FUJITSU COMPUTER PRODUCTS OF AMERICA, INC. 2904 Orchard Parkway, San Jose CA 95134-2022, U.S.A. TEL: (1-408) 432-6333 FAX: (1-408) 894-1709 FUJITSU NORDIC AB Kung Hans Väg 12 S-191 76 Sollentuna, SWEDEN TEL: (46-8) 626-6000 FAX: (46-8) 626-6711 FUJITSU DEUTSCHLAND GmbH. Frankfurter Ring 211 80807 München, GERMANY TEL: (49-89) 32378-0 FAX: (49-89) 32378-100 FUJITSU (SINGAPORE) PTE. LTD. 75 Science Park Drive #02-06 CINTECH II, SINGAPORE 0511 TEL: (65) 777-6577 FAX: (65) 777-8794 FUJITSU ESPAÑA, S.A. Almagro 40, 28009 Madrid, SPAIN TEL: (34-1) 581-8400 FAX: (34-1) 581-8125 FUJITSU SYSTEMS BUSINESS (MALAYSIA) SDN. BHD. Fujitsu Plaza, 1A, Jalan Tandang 204 P.O. Box 636 Pejabat Pos Jalan Sultan 46770 Petaling Jaya Selangor Darul Ehsan, MALAYSIA TEL: (60-3) 793-3888 FAX: (60-3) 793-0888 FUJITSU EUROPE LTD. 2 Longwalk Road, Stockly Park, Uxbridge Middlesex UB11 1AB, ENGLAND TEL: (44-81) 573-4444 FAX: (44-81) 573-2643 FUJITSU FRANCE S.A. 1, place des Etats-Unis Silic 310 94588 RUNGIS Cedex, FRANCE TEL: (33-1) 41-80-38-80 FAX: (33-1) 41-80-38-66 FUJITSU SYSTEMS BUSINESS (THAILAND) LTD. 12th Floor, Olympia Thai Tower 444 Rachadapisek Road, Samsennok Huaykwang, Bangkok 10310, THAILAND TEL: (662) 512-6066 FAX: (662) 512-6068 FUJITSU HONG KONG LIMITED Room 2521, Sun Hung Kai Centre 30 Harbour Road, HONG KONG TEL: (852) 827-5780 FAX: (852) 827-4724 FUJITSU TAIWAN LTD. 8th FL., NO. 170, Hung Tai Center Tun Hwa N. RD., Taipei, TAIWAN TEL: (886-2) 545-7700 FAX: (886-2) 717-4644 FUJITSU ICIM LTD. Nagar Road, Pune 411 014, INDIA TEL: (91-212) 681-528 FAX: (91-212) 680-238 FUJITSU LIMITED Computer Products Business Group Kamikodanaka 4-1-1, Nakahara-ku Kawasaki-shi 211, JAPAN TEL: (81-44) 754-8633 FAX: (81-44) 754-8510 C145-Exxx-01EN
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