Fujitsu V6 00 Users Manual ServerView Event Manager V6.00

2015-01-25

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User Guide - English

ServerView Suite

ServerView Event Manager
ServerView Operations Manager V6.00

Edition July 2012

Comments… Suggestions… Corrections…
The User Documentation Department would like to
know your opinion of this manual. Your feedback helps
us optimize our documentation to suit your individual
needs.
Feel free to send us your comments by e-mail to
manuals@ts.fujitsu.com.

Certified documentation
according to DIN EN ISO 9001:2008
To ensure a consistently high quality standard and
user-friendliness, this documentation was created to
meet the regulations of a quality management system
which complies with the requirements of the standard
DIN EN ISO 9001:2008.
cognitas. Gesellschaft für Technik-Dokumentation mbH
www.cognitas.de

Copyright and Trademarks
Copyright © 2012 Fujitsu Technology Solutions GmbH.
All rights reserved.
Delivery subject to availability; right of technical modifications reserved.
All hardware and software names used are trademarks of their respective manufacturers.

Contents
1

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

1.1

Changes from the previous version . . . . . . . . . . . . . . . 8

1.2

ServerView Suite link collection . . . . . . . . . . . . . . . . . 9

1.3

Documentation for ServerView Suite . . . . . . . . . . . . . 10

1.4

Notational conventions

Event Manager . . . . . . . . . . . . . . . . . . . . . . . . . 13

2.1

Installing the Event Manager . . . . . . . . . . . . . . . . . 14

2.2

Starting the Event Manager . . . . . . . . . . . . . . . . . . 15

2.3

Icons

Alarm Monitor

3.1

Viewing alarms . . . . . . . . . . . . . . . . . . . . . . . . . 21

3.2

Viewing alarms for a server . . . . . . . . . . . . . . . . . . 25

3.3

Filtering alarm entries . . . . . . . . . . . . . . . . . . . . . 25

3.4
3.4.1
3.4.2
3.4.3
3.4.4

Processing alarm entries .
Acknowledging alarms . . . .
Suppressing alarms . . . . .
Resetting alarm suppression
Deleting alarms . . . . . . .

3.5

Testing the connection . . . . . . . . . . . . . . . . . . . . . 28

3.6
3.6.1

Other settings . . . . . . . . . . . . . . . . . . . . . . . . . 29
Editing an alarm note . . . . . . . . . . . . . . . . . . . . . . 29

3.7

iRMC S2 SEL entries relayed as SC2 MIB traps . . . . . . . 30

. . . . . . . . . . . . . . . . . . . . 11

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

ServerView Event Manager

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27

Contents
4

Alarm configuration . . . . . . . . . . . . . . . . . . . . . . . 37

4.1
4.1.1
4.1.2
4.1.2.1
4.1.3
4.1.4

Alarm rules . . . . . . . . . . .
Managing alarm rules . . . . . .
Assigning servers . . . . . . . .
Displaying server information
Assigning alarms . . . . . . . .
Forwarding alarms . . . . . . .

4.2
4.2.1
4.2.2

Filter rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Server filters . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Filtering alarms . . . . . . . . . . . . . . . . . . . . . . . . . . 56

4.3

Making settings . . . . . . . . . . . . . . . . . . . . . . . . . 58

4.4

Mail forwarding in general

4.5

Mail forwarding to the service provider . . . . . . . . . . . . 64

4.6

Making pop-up settings . . . . . . . . . . . . . . . . . . . . . 67

4.7

Making pager settings
(COM port and modem) . . . . . . . . . . . . . . . . . . . . . 69

4.8

Making execute settings

4.9

Making broadcast settings . . . . . . . . . . . . . . . . . . . 73

4.10

Making trap settings . . . . . . . . . . . . . . . . . . . . . . . 76

4.11

Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

4.12

Alarm configuration example . . . . . . . . . . . . . . . . . . 79

Traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

5.1

Displaying trap information . . . . . . . . . . . . . . . . . . . 83

5.2

Displaying traps in the Windows event log . . . . . . . . . . 86

5.3
5.3.1
5.3.2
5.3.3
5.3.4
5.3.5
5.3.6
5.3.7

Trap overview . . . . . . . . . . . .
Adaptec traps (Duralink.mib) . . . . .
APC traps (Powernet.mib) . . . . . .
Blade System traps (s31.mib) . . . .
Cluster traps (NTCluster.mib) . . . . .
DPT traps (dptscsi.mib) . . . . . . . .
DuplexDataManager traps (Ddm.mib)
DuplexWrite traps (DW.mib) . . . . .

.
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39
40
43
45
47
51

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. 86
. 92
. 92
. 95
100
103
105
109

ServerView Event Manager

Contents
5.3.8
5.3.9
5.3.10
5.3.11
5.3.12
5.3.13
5.3.14
5.3.15
5.3.16
5.3.17
5.3.18
5.3.19
5.3.20
5.3.21
5.3.22
5.3.23
5.3.24

Hard disk (S.M.A.R.T.) traps (Hd.mib)
Generic traps . . . . . . . . . . . .
MultiPath traps (mp.mib) . . . . . . .
Mylex traps (Mylex.mib) . . . . . . .
PCI HotPlug traps (pcihotplug.mib) .
PRIMEPOWER traps . . . . . . . .
PXRE traps (dec.mib) . . . . . . . .
RAID Adapter traps (Megaraid.mib) .
RomPilot traps (Rompilot.mib) . . . .
ServerControl traps (SC.mib) . . . .
ServerControl traps (SC2.mib) . . .
ServerView traps (ServerView.mib) .
ServerView status traps (Status.mib)
Tape drive traps (tapealrt.mib) . . . .
Team Server traps (Fujitsu) . . . . .
Threshold traps (Trap.mib) . . . . . .
UPS traps (Upsman.mib) . . . . . .

MIB integration . . . . . . . . . . . . . . . . . . . . . . . . . 171

ServerView Event Manager

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112
113
114
118
119
125
129
132
133
139
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147
160
163
168

Contents

ServerView Event Manager

Introduction

The ServerView Event Manager (called simply Event Manager below) is a
component of the Event Management of the ServerView Suite. After installation,
this component is available both via the Windows Start Menu and via
ServerView Operations Manager (called simply Operations Manager below).
The Event Manager function has a user-friendly Web-based graphical user
interface (GUI) where you can obtain reliable, secure information about system
faults quickly.
You can define the results and operating states about which you want to receive
alarm messages. The availability of a server in a network is a critical factor and
it therefore makes sense to configure the Event Manager so that you are
informed about all the operating states that could endanger server availability.
On blade systems, the Event Manager can receive and display alarm messages
from the blade system itself and also from individual server blades. Alarms are
assigned to the entire blade system by default. This setting can be changed in
the configuration.
The Event Manager works like this. An agent sends an alarm (trap) over the
SNMP to the Event Manager informing the management station that an
unexpected event has occurred. An unexpected event can be an error report or
a status change caused by tripping of a threshold value.
Traps are assigned the severity levels: critical, major, minor and informational.
Different actions, triggered by traps, can be assigned to each severity level and
to each server. Events at the alarm severity level critical are always recorded in
the alarm log of the log file.

I When you are installing the agents you can also specify that alarm
messages are to be sent to the Windows event log.

ServerView Event Manager

Changes from the previous version

1.1

Changes from the previous version

This edition is valid for the Event Manager of ServerView V6.00 and replaces
the online manual: “Event Manager“ as of ServerView V5.50, Edition November
2011.
The manual has been updated to reflect the latest software status and includes
the following additions:
– Alarm entries can be filtered by clicking the corresponding filter icons in the
header of the alarm list (see section "Filtering alarm entries" on page 25).
Because of the filter icon, chapters Setting the number of alarms per page and
Managing the alarm list have been omitted.
– Settings of an existing alarm rules can be copied to new alarm rules (see
section "Managing alarm rules" on page 40).

ServerView Event Manager

ServerView Suite link collection

1.2

ServerView Suite link collection

Via the link collection, Fujitsu Technology Solutions provides you with numerous
downloads and further information on the ServerView Suite and PRIMERGY
servers.
For ServerView Suite, links are offered on the following topics:
●

Forum

●

Service Desk

●

Manuals

●

Product information

●

Security information

●

Software downloads

●

Training

I The downloads include the following:
– Current software versions for the ServerView Suite as well as
additional Readme files.
– Information files and update sets for system software components
(BIOS, firmware, drivers, ServerView agents and ServerView update
agents) for updating the PRIMERGY servers via ServerView Update
Manager or for locally updating individual servers via ServerView
Update Manager Express.
– The current versions of all documentation on the ServerView Suite.
You can retrieve the downloads free of charge from the Fujitsu
Technology Solutions Web server.
For PRIMERGY servers, links are offered on the following topics:
●

Service Desk

●

Manuals

●

Product information

●

Spare parts catalogue

ServerView Event Manager

Documentation for ServerView Suite
Access to the ServerView link collection
You can reach the link collection of the ServerView Suite in various ways:
1. Via ServerView Operations Manager.
Ê Select Help – Links on the start page or on the menu bar.
This opens the start page of the ServerView link collection.
2. Via the ServerView Suite DVD 2 or via the start page of the online
documentation for the ServerView Suite on the Fujitsu Technology Solutions
manual server.

I You access the start page of the online documentation via the
following link:

http://manuals.ts.fujitsu.com
Ê In the selection list on the left, select Industry standard servers.
Ê Click the menu item PRIMERGY ServerView Links.
This opens the start page of the ServerView link collection.
3. Via the ServerView Suite DVD 1.
Ê In the start window of the ServerView Suite DVD 1, select the option
Select ServerView Software Products.
Ê Click Start. This takes you to the page with the software products of the
ServerView Suite.
Ê On the menu bar select Links.
This opens the start page of the ServerView link collection.

1.3

Documentation for ServerView Suite

The documentation for the ServerView Suite can be found on the ServerView
Suite DVD 2 supplied with each server system.
The documentation can also be downloaded free of charge from the Internet.
You will find the online documentation at http://manuals.ts.fujitsu.com under the
link Industry standard servers.

ServerView Event Manager

Notational conventions

1.4

Notational conventions

The following notational conventions are used in this manual:

V Caution
I

This symbol points out hazards that can lead to personal
injury, loss of data or damage to equipment.
This symbol highlights important information and tips.

This symbol refers to a step that you must carry out in
order to continue with the procedure.

italic

Commands, menu items, names of buttons, options,
variables, file names and path names are shown in italics
in descriptive text.

fixed font

System outputs are indicated using a fixed font.

semi-bold
fixed font

Commands to be entered via the keyboard are written in a
semi-bold fixed font.

[Key symbols]

Keys are shown according to their representation on the
keyboard. If uppercase letters are to be entered explicitly,
then the Shift key is shown, e.g. [SHIFT] - [A] for A.
If two keys need to be pressed at the same time, this is
shown by placing a hyphen between the two key symbols.

Table 1: Notational conventions

References to text or sections of text in this manual are shown with the chapter
or section heading and the page on which that chapter or section begins.
Screen outputs
Please note that the screen output is dependent in part on the system used and
therefore some details may not correspond exactly to the output you will see on
your system. You may also see system-dependent differences in the menu
items available.

ServerView Event Manager

Notational conventions

ServerView Event Manager

Event Manager

The Event Manager allows you to filter and forward alarm messages and specify
the display.
For monitoring, ServerView agents must be installed on the managed servers
and for servers with VMware vSphere ESXi 5 ServerView ESXi 5 CIM Provider
must be installed. If an unusual operating status occurs, the ServerView agents
automatically send an alarm (trap) to a management station. Which
management stations are to receive traps is defined during installation of the
ServerView agents or ServerView ESXi 5 CIM Provider. While setting up the
SNMP service on the management station, you define the managed servers
from which traps are to be received.
After installing the Event Manager you must first configure the alarm display and
alarm handling. You do this by defining alarm rules and filter rules in the Alarm
Configuration component. Using alarm rules, you specify which alarms are to
be forwarded from which servers to which destinations. You can also specify, via
filter rules, which alarms from which servers are to be filtered out. For a detailed
description of this alarm configuration see the chapter "Alarm configuration" on
page 37.
The Alarm Monitor component displays the received alarms, depending on the
configuration set. The Alarm Monitor offers you further functions for editing the
alarm list as well as for additional filtering of the alarm display. You can, for
example, specify which alarms from which servers are not to be shown in the
alarm list. For a detailed description of the Alarm Monitor see the chapter "Alarm
Monitor" on page 21.
ServerView comes with a series of MIBs, which are integrated in the Event
Manager. Traps from these MIBs can be received and processed in the Event
Manager. To supplement the existing MIBs, additional third-party MIBs can be
integrated into the Event Manager. Traps from these MIBs are also displayed in
the Event Manager, once the MIB has been checked.
You integrate the MIBs using the MIB Manager, which is additionally provided
when the Event Manager is installed under Windows or Linux. For more
information on this tool, see the chapter "MIB integration" on page 171.

ServerView Event Manager

Installing the Event Manager
CIM-Indications for VMware vSphere ESXi 5
Events of servers with VMware vSphere ESXi 5 are provided as CIM
indications. The CIM indications are analyzed by the ServerView Event
Manager, which can manage and forward them as usual.
Via Test Connectivity you can test the connection to the VMware vSphere ESXi 5
server (see User Guide „ServerView Operations Manager“ manual).

I The CIM indication provider is provided for the following operating
system:

– VMware vSphere ESXi 5
For more information on ServerView ESXi CIM provider, see the
"Monitoring VMware based PRIMERGY servers with ServerView"
manual.

2.1

Installing the Event Manager

The Event Manager is part of the ServerView software, which can be found on
the ServerView Suite DVD 1 (via Select ServerView Software Products). It can
be installed under Windows and under Linux operating systems (SuSE and Red
Hat). For details of how to install the ServerView software, see the ServerView
Installation Guides.

ServerView Event Manager

Starting the Event Manager

2.2

Starting the Event Manager

If the Event Manager is installed on a Windows-based management station, you
can start it directly on the management station via the Windows start menu.
Ê Select Start – [All ]Programs – Fujitsu – ServerView Suite – Event Manager –
Event Manager.
If the Event Manager Manager is installed on a Linux-based management
station, you can start ServerView Event Manager via a suitable Web browser
with the following Web addresses below:
Ê

Enter the following Web address for SSL-protected (Secure Socket Layer)
communication:
https://.[:3170]/AlarmService

On startup the login window of the Central Authentication Service is displayed.

I If the server’s IP address is an IPv6 address, you must enter it in square
brackets if you specify a port number.

Figure 1: Login window of the Central Authentication Service

In this window, enter the user name and the password of the ID under which you
are authorized to use Event Manager.

ServerView Event Manager

Starting the Event Manager

I To start / operate the Event Manager, you need the appropriate

permissions. As the RBAC (Role-based access control) based user
management of the ServerView Suite controls the assignment of
permissions to users by means of user roles, please ensure that your
user role is equipped with the required privileges. For details see the
"User Management in ServerView" user guide.

When you launch the Event Manager, the following start page is displayed:

Figure 2: Event Manager start window

I Depending on whether only the Event Manager is installed or which

privileges have been assigned to the user of the above Sign On, you will
have access to some or all of the listed functions. The functions you are
not authorized to use will either be disabled (gray) or not listed.
For an overview of the functions available to you with a role, see the
manual "User management in ServerView”.

The first time you start ServerView Event Manager as administrator after
installation, the Base Configuration Wizard also starts automatically. This
wizard guides you through the initial steps for using ServerView Operations
Manager.

ServerView Event Manager

Starting the Event Manager
If you do not want to automatically open the Base Configuration Wizard again
when you start the Event Manager, select Do not show this wizard again
automatically in the start window of the Base Configuration Wizard. Once you
have been through the Base Configuration Wizard, it too will no longer be
launched automatically. You can also call up the wizard at any time via
ServerView Operations Manager under the Administration menu.
For more information see the separate documentation for the Base
Configuration Wizard.

I If you get a security warning from Java when you start Event Manager,

you can ignore it by clicking No. How to avoid such messages in future is
described in the ServerView Operations Manager Installation Guide for
Windows.

You start the individual components of the Event Manager (Alarm Monitor and
Alarm Configuration) by clicking the corresponding link (Alarm Monitor or Alarm
Configuration) under Event Management.
You can also start the individual components via the start page of ServerView
Operations Manager.
Ê Select Start – [All ]Programs – Fujitsu – ServerView Suite – Operations
Manager – Operations Manager.
Then, as with the Event Manager, click the relevant link (Alarm Monitor or Alarm
Configuration) under Event Management.

ServerView Event Manager

Icons

2.3

Icons

You will find a list of the icons in the Alarm Monitor and Alarm Configuration
windows and their meanings in the following.
Red alarm: critical
Orange alarm: major
Yellow alarm: minor
Blue alarm: informational
Gray alarm: unknown
Alarm is ignored
The alarm was confirmed by a user entry.
Some other executable program was triggered by this alarm.
A broadcast message was sent for this alarm.
A mail was sent for this alarm.
This alarm triggered a pager call.
This alarm will be passed on to a management station.
This alarm will be passed on to the local system event log.
Green: Pager confirmed
Yellow: Pager completed
Red: Pager present (still active)
Table 2: Icons in the Alarm Monitor and Alarm Configuration

ServerView Event Manager

Icons

Yellow: Forwarding completed
Red: Forwarding present (still active)
Table columns can be filtered according to different criteria.
Table 2: Icons in the Alarm Monitor and Alarm Configuration

ServerView Event Manager

Icons

ServerView Event Manager

Alarm Monitor

The Alarm Monitor component displays all received alarms relating to the
selected servers and server groups in the Operations Manager main window.

3.1

Viewing alarms

You start the Alarm Monitor via Event Manager start window (see page 15) or
via the Operations Manager start window by clicking the Alarm Monitor link
under Event Management. How to start Operations Manager is described in the
ServerView Operations Manager documentation.

Figure 3: Alarm Monitor

ServerView Event Manager

Viewing alarms
The window is divided into four sections:
●

The menu bar below the title bar allows you to navigate between the
Operations Manager functions:
–
–
–
–
–
–
–

Serverlist
Administration
Asset Management
Event Management
Monitoring
Update Management
Security (only if OpenDS is used as directory service)

In the line below the menu bar, the individual menu items are listed,
depending on which menu is selected.
For more information on the menus in the menu bar, see the ServerView
Operations Manager User Guide.

I The menus excepting the Event Management menu are only

available if Operations Manager is also installed on the management
station.

●

The left section shows a file tree structure containing the servers and server
groups. This is where you make your selection for the display in the alarm or
server list.

I If you move the mouse pointer over a server in the file tree, a tooltip

appears. The content of the tooltip depends on the length of the
server name. If the server name is truncated in the file tree, the tooltip
shows first the complete server name and below it the server type. If
the server name is not truncated, the tooltip only shows the server
type.

●

The top right section of the window contains the alarm entries for the servers
selected in the file tree. The alarm list is structured in pages.
The icons in the header of the right-hand section indicate how many alarm
entries per severity level there are on a page of the alarm list.
You can use these icons to control the alarm list display. Click to select the
alarm levels for which you want to display alarm messages.
The display update in the Alarm Manager can be enabled or disabled via
automatic refresh. If automatic refresh is selected, the display is reloaded
automatically when an alarm is logged. Otherwise, only the display of logged
alarms for Total number of alarms changes.

ServerView Event Manager

Viewing alarms
Below the status bar the alarm entries are displayed with the following
information:
Receive Time
Time when the alarm was received.
Alarm Type
Brief description of the alarm.
Alarm icon (see table below)
Indicates the severity of the alarm.
Server
Server name. If you click the server name, the ServerView [servername]
window opens, in which you can request detailed information about
the selected server. For more information see the ServerView
Operations Manager manual.

I The ServerView [servername] window only opens if Operations
Manager is also installed on the management station.

Forwarding icons (see table below)
Indicates the type of alarm forwarding.
Ack
Indicates whether the alarm was acknowledged.
Note
Indicates a note entered by the user.
The icons have the following meanings:
Indicates the alarm level.
The alarm was written to the local event log.
This alarm triggered a pager call.
A mail was sent for this alarm.
A broadcast message was sent for this alarm.

Table 3: Icons in the Alarm Monitor

ServerView Event Manager

Viewing alarms

An executable program was triggered by this alarm.
This alarm was forwarded to the management station.

Table 3: Icons in the Alarm Monitor
●

In the bottom right section of the window you can find out information on the
selected alarm entry in the alarm list via the two or three tabs provided:
– Alarm Details tab - contains a brief description of the selected alarm entry
in the alarm list.
– Alarm Information tab - contains detailed information on the selected
alarm entry as stored in the MIB.
– Server Information tab - provides information on the server from which the
selected alarm entry originates. Under General Information you will see
general information about the server (e.g. system name, IP address,
community name) and under Additional Information you will see additional
information as stored in the Server Properties (e.g. administrator,
location, model).
On this tab you will also find a link, depending on whether the server in
question is entered in the ServerView server list or not.
If the server is in the server list, you can use the Edit Server Settings link
to open the Server Properties window for this server, via which you can
change the configured values for the server.
If the server is not in the ServerView server list, you can use the Add
Server link to start the Server Browser and add the server to the list. For
more information on the Server Properties and the Server Browser, see
the ServerView Operations Manager User Guide.

I The Server Information tab is only available if both the event
manager and the Operations Manager are installed on the
management station.

ServerView Event Manager

Viewing alarms for a server

3.2

Viewing alarms for a server

If several alarm messages have been received for a server, the one with the
highest severity level is displayed in the server list. In the bottom display area
you will only see information on the last alarm message received with this
severity.
To get an overview of all alarm messages for this server, you can switch to the
Alarm Monitor function for this server only.
One way of doing this is to select the server in the file tree and start the Alarm
Monitor function via the menu bar in the Operations Manager main window.
A much quicker way is via the alarm icon (the alarm bell) in the server list. If you
click the alarm icon, you switch to the Alarm Monitor function for this server only.
This means that only the alarm messages for this particular server will be visible
in the list section of the Operations Manager main window. Through appropriate
selection of an alarm message in the alarm list, you can retrieve further
information on every alarm message received in the display area.

3.3

Filtering alarm entries

You can filter the alarm entries by clicking the corresponding filter icons in the
header of the alarm list.
Filter icon in the header of the alarm list.
When you click the filter icon, the associated dialog Filtering for Column
opens in each case. Make your selection and confirm it with
OK. Then, only the filtered entries will be displayed, depending on what you
have selected. In the standard filter (Standard), all selection elements are
selected via checkboxes. In the customized filter (Customize), you either enter
your selection directly or using an asterisk as a placeholder. An active filter is
indicated by a blue filter icon.

ServerView Event Manager

Processing alarm entries

3.4

Processing alarm entries

The following functions are available for processing the alarm entries:
–
–
–
–

Acknowledge alarms
Suppress alarms
Reset alarm suppression
Delete alarms

3.4.1

Acknowledging alarms

You can acknowledge alarms that have been received.
Proceed as follows:
Ê Select the alarm entries in the list.
Ê Select Ack Alarm from the context menu.
The acknowledgment is indicated in the Ack column with the following icon:

3.4.2

Suppressing alarms

You can suppress individual alarms of a server. This is useful if the management
station is being bombarded with messages from a server that is not running
correctly.
Proceed as follows:
Ê Select the alarm entries in the list.
Ê Select Suppress from the context menu.
You must confirm the alarm suppression. Once you have done this, all alarm
entries will be deleted from the alarm list and no further alarms of this type for
the server in question will be added to the list.
You can reset this setting via Filter Settings, see section "Resetting alarm
suppression" on page 27.

ServerView Event Manager

Processing alarm entries

I When the server starts up, a RAID manager or Ethernet card, etc. may
issue an alarm (SNMP trap) as a startup notification (e.g.
RFC1157LinkUP). To suppress this kind of alarm, you can configure
alarm suppression. This function must be specified for each server. If
multiple servers are monitored, configure this setting for each server
using the alarm function.

3.4.3

Resetting alarm suppression

You can reset an alarm suppression that has already been set. Proceed as
follows:
Ê Select Filter Settings from the context menu.
The Reset suppressings window opens, in which all previously set alarm
suppressions are listed. To reset a suppression, proceed as follows:
Ê Select the relevant suppression in the list.
Ê Click the Delete button.
Ê To close the window, click the Close button.
The entry is removed from the list and the alarm setting is active again.

3.4.4

Deleting alarms

To delete alarm entries, proceed as follows:
Ê Select the alarm entries in the list.
Ê Select Delete from the context menu.

I Alarms with the severity critical cannot be deleted until they have been
acknowledged.

ServerView Event Manager

Testing the connection

3.5

Testing the connection

To test the connection to a specific server, you can send a trap. Proceed as
follows:
Ê Select Test Trap from the context menu.
The Test Trap window opens:
Ê Either select the server from the list under Serverlist,
or
Ê Enter the IP address of the server. If you wish you can specify the server
name.
Ê Either accept the default values for Community and Timeout or enter the
relevant values in these fields.
Ê To test the connection, click the Test trap button.
A window informs you of the connection status. To close this window, click the
Close button.

I Note for Linux
If you perform a connection test for the local host (127.0.0.1/localhost),
the test trap times out. This is because the system is waiting for a
response from the IP address of the local host to which ServerView
Operations Manager made the request, whereas the actual response
received by the trap comes from the real IP address of the server
specified in the SNMP master agent.

ServerView Event Manager

Other settings

3.6

Other settings

3.6.1

Editing an alarm note

You can edit the note displayed for an alarm entry:
Ê Click the relevant alarm entry.
Ê Select Edit Note from the context menu.
The Edit Note window opens:
Ê Enter your text.
Ê Confirm your input with OK.

ServerView Event Manager

iRMC S2 SEL Entries and SC2 MIB Traps

3.7

iRMC S2 SEL entries relayed as SC2 MIB
traps

I The following table applies to PRIMERGY systems manufactured
in 2009 or later.

If the iRMC S2 writes an event to the System Event Log (SEL), in some cases
an SNMP trap is triggered. The following table shows the correlation between
the iRMC S2 entries in the SEL and the traps they trigger.

I Not all iRMC S2 entries made in the SEL trigger an SNMP trap. Some
trigger the same trap.

Error
code

iRMC S2 SEL entry

Trap text

Trap
no.

Trap name

000011 System event log
(SEL) warning
threshold exceeded

The System Event
2101 sc2TrapMessa
geLogWarning
Log for cabinet XY at
server XY has
exceeded XY
percent of its
capacity.

040000 ’FAN XY’: Fan failed

Fan ’FAN XY’ failed
in cabinet XY of
server XY.

2014 sc2TrapFan
Failed

040001 ’FAN XY’: Fan is
working

Fan ’FAN XY’ was
added into cabinet
XY of server XY.

2010 sc2TrapFan
Added

Fan ’FAN XY’ in
2012 sc2TrapFanOk
cabinet XY of server
XY is working again.
040002 ’FAN XY’: Fan
prefailure

Fan ’FAN XY’ will fail 2013 sc2TrapFan
in near future in
Critical
cabinet XY of server
XY.

Table 4: iRMC S2 SEL entry - SC2 MIB trap

ServerView Event Manager

iRMC S2 SEL Entries and SC2 MIB Traps

Error
code

iRMC S2 SEL entry

Trap text

Trap
no.

Trap name

2015 sc2Trap
040003 ’FAN XY’: Redundant The redundant fan
fan failed
’FAN XY’ failed in
RedundantFan
cabinet XY of server
Failed
XY. System can
become critical if
another fan in this
group fails.
040004 ’FAN XY’: Fan
removed

Fan ’FAN XY’ was
2011 sc2TrapFan
removed from
Removed
cabinet XY of server
XY.

050001 ’Temp XY’:
Temperature OK

Temperature at
2020 sc2TrapTemp
sensor ’Temp XY’ in
Ok
cabinet XY of server
XY is within normal
range.

050016 ’Temp XY’:
Temperature at
2021 sc2TrapTemp
Temperature warning sensor ’Temp XY’ in
Warning
cabinet XY of server
XY has reached the
warning level.
050017 ’Temp YX’:
Temperature critical

Temperature at
2022 sc2TrapTemp
sensor ’Temp XY’ in
Critical
cabinet XY of server
XY has reached the
critical level.

070000 ’PSU XY’: Power
supply removed

Power supply ’PSU 2031 sc2TrapPower
XY’ in cabinet XY at
Supply
server XY was
Removed
removed.

Table 4: iRMC S2 SEL entry - SC2 MIB trap

ServerView Event Manager

iRMC S2 SEL Entries and SC2 MIB Traps

Error
code

iRMC S2 SEL entry

070001 ’PSU XY’: Power
supply OK

Trap text

Trap
no.

Trap name

Power supply ’PSU 2030 sc2TrapPower
XY’ in cabinet XY at
SupplyAdded
server XY was
added.
Power supply ’PSU 2032 sc2TrapPower
SupplyOk
XY’ in cabinet XY at
server XY is working
again.

070002 ’PSU XY’: Power
supply failed

Power supply ’PSU 2034 sc2TrapPower
XY’ in cabinet XY at
SupplyFailed
server failed.
Redundant power
2035 sc2Trap
supply ’PSU XY’ in
Redundant
PowerSupply
cabinet XY at server
Failed
XY failed. System
can become critical
if another power
supply fails.

070003 ’PSU XY’: Redundant AC failure in cabinet 2040 sc2TrapAcFail
power supply AC
XY of server XY.
failed
070005 Power unit: power
supply redundancy
lost

Power supply
2036 sc2TrapPower
redundancy in
Supply
cabinet XY at server
Redundancy
XY lost. System will
Lost
become critical if a
power supply fails.

070009 ’PSU XY’: Redundant DC power failure in 2041 sc2TrapDcFail
power supply DC
cabinet XY of server
failed
XY.
070010 ’PSU XY’: Power
supply fan failure

Fan failure at power 2039 sc2TrapPower
supply ’PSU XY’ in
SupplyFan
cabinet XY of server
Failure
XY.

Table 4: iRMC S2 SEL entry - SC2 MIB trap

ServerView Event Manager

iRMC S2 SEL Entries and SC2 MIB Traps

Error
code

iRMC S2 SEL entry

Trap text

Trap
no.

Trap name

07000A ’PSU XY’: Power
supply critical
temperature

Temperature at
2037 sc2TrapPower
power supply ’PSU
SupplyCritical
XY’ in cabinet XY of
Temperature
server XY has
reached the critical
level.

07000F ’PSU XY’: Power
supply fan prefailure

Fan failure is
2038 sc2TrapPower
predicted at power
SupplyFan
supply ’PSU XY’ in
Failure
cabinet XY of server
Prediction
XY.

0C0004 ’CPU XY’: CPU
internal error (IERR)

Internal error (IERR) 2082 sc2TrapCpu
occurred on CPU
Ierr
’CPU XY’ in cabinet
XY of server XY.

0C0021 ’CPU XY’:
Uncorrected CPU
Machine Check
Architecture (MCA)
error

0C0007 ’CPU XY’: CPU clock CPU speed at server 2080 sc2TrapCpu
automatically
XY changed to XY
Speed
throttled
percent of its
Changed
maximum speed.
0C0017 ’CPU XY’: CPU
failure predicted

CPU failure is
predicted for CPU
’CPU XY’ in cabinet
XY.

0C000B ’CPU XY’: CPU
disabled

CPU ’CPU XY’ in
2083 sc2TrapCpu
cabinet XY of server
Disabled
XY is disabled.

2081 sc2TrapCpu
Prefail

Table 4: iRMC S2 SEL entry - SC2 MIB trap

ServerView Event Manager

iRMC S2 SEL Entries and SC2 MIB Traps

Error
code

iRMC S2 SEL entry

Trap text

Trap
no.

Trap name

120030 PCI system error
(SERR): Slot 0x%1

The system wa
2006 sc2TrapSevere
SystemError
restarted after a
severe
problem
at
120031 PCI parity error
cabinet XY of server
(PERR): Slot 0%1
XY. See server
120034 PCI bus parity error
management
indicated by onboard message log
device (PERR): Bus: (recovery log) for
%1 Device: 0x%2
detailed information.
Function: 0x%3
120035 PCI bus system error
indicated by onboard
device (SERR): Bus:
%1 Device: 0x%2
Function: 0x%3
120042 CPU front side bus
(FSB) error
120047 Fatal NMI
150000 ’Voltage XY’: Voltage Power supply
2050 sc2Trap
OK
voltage ’BATT XY’ in
VoltageOk
cabinet
XY
at
server
150030 Battery voltage ’BATT
XY is within normal
XY’ OK
range again.
150012 ’Voltage XY’: Voltage Power supply
2051 sc2Trap
low critical: % Volt
voltage ’Voltage XY’
VoltageTooLow
in
cabinet
XY
at
150032 Battery voltage ’BATT
XY’ low critical: % Volt server XY is too low.
150017 ’Voltage XY’: Voltage Power supply
2052 sc2Trap
high critical: % Volt
voltage ’Voltage XY’
VoltageToo
in cabinet XY at
High
server XY it too high.
Table 4: iRMC S2 SEL entry - SC2 MIB trap

ServerView Event Manager

iRMC S2 SEL Entries and SC2 MIB Traps

Error
code

iRMC S2 SEL entry

Trap text

Trap
no.

Trap name

2054 sc2TrapBattery
150031 Battery voltage ’BATT Battery voltage
XY’ low warning: %
’BATT XY’ in cabinet
VoltagePrefail
Volt
XY at server XY:
Battery is predicted
to fail in near future.
190003 ’DIMM XY’ Memory:
Uncorrectable error
(ECC)
190040 ’DIMM XY’:
Uncorrectable Parity
memory error

Uncorrectable
memory error at
module ’DIMM XY’
in cabinet XY of
server XY.

2065 sc2Trap
Uncorrectable
MemError
Module

190007 Memory:
Uncorrectable error
(ECC)

Uncorrectable
2067 sc2Trap
Uncorrectable
memory error in
MemError
cabinet XY of server
XY.

190008 Correctable memory
error disabled

Too many
2071 sc2TrapMem
correctable memory
ErrorLogging
errors in cabinet XY
Disabled
at server XY. Error
logging was
disabled. If logging
was disabled and
not automatically
enabled again, you
have to reboot your
server to enable
memory error
logging again. If
logging is disabled,
prefailure detection
is also not active!

Table 4: iRMC S2 SEL entry - SC2 MIB trap

ServerView Event Manager

iRMC S2 SEL Entries and SC2 MIB Traps

Error
code

iRMC S2 SEL entry

Trap text

Trap
no.

Trap name

190017 ’DIMM XY’: Memory
replaced by spare
memory

Memory module
2070 sc2TrapMem
ErrorModule
’DIMM XY’ in cabinet
XY of server XY had
Replaced
failed and was
replaced by a hotspare module.

19001A ’DIMM XY’: Memory
module failed
predicted

Memory module
2068 sc2TrapMem
failure is predicted
ErrorModule
for module ’DIMM
Prefail
XY’ in cabinet XY of
server XY.

19001F Memory: redundancy Memory
2074 sc2TrapMem
lost
configuration in
Error
cabinet XY of server
Redundancy
XY has lost
Lost
redundancy.
190035 ’DIMM XY’: Memory
module error
190036 ’DIMM XY’: Memory
module failed
(disabled)

Memory module
2069 sc2Trap
’DIMM XY’ in cabinet
MemError
XY of server XY is
ModuleFailing
failing. Too many
errors have
occurred.

340002 Housing opened

The front door or
housing of cabinet
XY was opened on
server XY.

2110 sc2Trap
Intrusion
Assertion

340003 Housing closed

The front door of
housing of cabinet
XY was closed on
server XY.

2111 sc2Trap
Intrusion
Deassertion

Table 4: iRMC S2 SEL entry - SC2 MIB trap

ServerView Event Manager

Alarm configuration

The Alarm Configuration component in the Event Manager is used to define
settings for alarm handling. You can define alarm rules, filter rules and general
settings. The alarm rules define which alarms are forwarded from which servers
to which destinations (see section "Alarm rules" on page 39). The filter rules
define which types of alarm are filtered out (see section "Filter rules" on
page 55). In the general settings you define the handling of all incoming and
unfiltered alarms (see section "Making settings" on page 58). How to start the
component is described in the section "Starting the Event Manager" on
page 15.
When you select the Alarm Configuration component, the following window
opens:

Figure 4: Alarm Configuration

The menu tree in the left section shows the individual dialog windows for alarm
handling.

ServerView Event Manager

Alarm configuration
The first time the window opens, the right-hand section shows the
Alarm Rules – Manage Alarm Rules dialog window. The Previous and Next buttons
take you step by step through the individual screens for setting the alarm
parameters. You can also call up the individual screens directly by clicking the
entries in the menu tree.
Buttons
The various screens contain the following buttons:
Add
Define a new setting.
Edit
Edit an existing setting.
Delete
Delete an existing setting.
Previous
Return to the previous screen.
Apply
Saves your changes to the database. You must click Apply before you quit
the screen in which you have made changes, otherwise a warning
message opens.
Reset
Your changes are reset to the settings stored in the database from the
previous Apply.
Next
Go to the next screen.
OK
The new settings are saved and the screen is closed.
Cancel
The changes you have made are not applied and the screen is closed.
Help
Calls up a help text.

ServerView Event Manager

Alarm rules

4.1

Alarm rules

An alarm rule forwards alarms from various servers to one or more destinations.
A complete definition of a new alarm rule consists of the following four steps:
– Defining the name of the new alarm rule (see section "Managing alarm
rules" on page 40).
– Assigning one or more servers to the alarm rule (see section "Assigning
servers" on page 43). The alarm rule then only applies to alarms from these
servers.
– Assigning one or more alarms to the alarm rule (see section "Assigning
alarms" on page 47).
– Defining the response to the incoming alarms (see section "Forwarding
alarms" on page 51). Here you can use the standard destinations or define
your own (e.g. Execute forwarding, Mail forwarding or Mobile forwarding).
When defining a new alarm rule, you will be guided step by step through the
individual screens for setting the alarm parameters. If you are changing an
existing alarm rule you can also call up the individual dialog screens directly via
the menu tree.

ServerView Event Manager

Alarm rules

4.1.1

Managing alarm rules

The Alarm Rules – Manage Alarm Rules screen provides an overview of all defined
alarm rules. The tabs Alarm Rules, Alarms, Servers and Destinations allow different
views of the defined alarm rules, depending on which tab is selected.
The Add button allows you to add new alarm rules. It opens a window in which
you can enter the name of the new alarm rule. You can also copy settings of an
existing alarm rule over to the new one. To do this, select an existing alarm from
the drop-down list. All settings of the existing alarm rule visible on the Alarms,
Servers, Destinations tabs and from the drop-down list marked with Copy settings
from rule will then be taken over by default. If you do not want to take over the
settings from every tab, you can disable the individual tabs by clicking the
selected checkbox directly. The assigned settings will then not be taken over for
the new alarm rule.
If you do not want to take over any settings, select the empty field in the dropdown list.
The Edit button lets you modify existing alarm rules. With the Delete button you
can delete a selected alarm rule.

Figure 5: Alarm Rules - Manage Alarm Rules

ServerView Event Manager

Alarm rules
Alarm Rules tab
The Alarm Rules tab is used to assign alarm rules to alarms, servers and
alarm destinations.
The first column lists all known alarm rules. The enabled column indicates
which alarm rules are activated (checkmark) and which are deactivated.
By clicking in the enabled column you can set or remove a checkmark.
You save the new setting by clicking the Apply button.
The second column lists the alarms that are assigned to the selected
alarm rule. Only alarms assigned to the alarm rule are forwarded.
The third column shows the servers that are assigned to the selected
alarm rule. Only alarms from assigned servers are forwarded by an alarm
rule.
The fourth column shows all destinations of the incoming alarms for the
selected alarm rule.
With the Add button you can define new alarm rules. A window opens for
you to enter the new name of the alarm rule. With the Edit button you can
modify an existing, selected alarm rule, and with the Delete button you
can delete an existing alarm rule.
Alarms tab
The Alarms tab provides an overview of which alarms are assigned to
which alarm rules. So you can quickly check which, if any, destination is
assigned to an alarm.
The first column lists all known alarms in alphabetical order. Because the
alarms are defined by many different manufacturers, the same name can
be used twice.
The second column lists all the alarm rules to which the selected alarm
is assigned.
The third column shows the servers that are assigned to the alarm rule
selected in column two. Only alarms from assigned servers are
forwarded by an alarm rule.
The fourth column shows all destinations of incoming alarms for the
selected alarm rule.

ServerView Event Manager

Alarm rules
Servers tab
The Servers tab shows you which servers are covered by which alarm
rules. Here you can check whether alarms from a server are at least
being forwarded to one destination.
The first column lists all known and unfiltered servers in alphabetical
order (see section "Server filters" on page 55). You can find out more
about a particular server by clicking its entry in the list.
The second column lists all the alarm rules to which the selected server
is assigned.
The third column shows the alarms which are assigned to the selected
alarm rule.
The fourth column contains all destinations to which the selected alarm
rule forwards the incoming alarms.
Destinations tab
The Destinations tab tells you which destination incoming alarms are
forwarded to with which alarm rules.
The first column lists all known destinations in alphabetical order.
The second column lists all alarm rules which forward the incoming
alarms to the selected destination.
The third column contains the list of servers that are assigned to the
selected alarm rule.
The fourth column shows all alarms that are assigned to the selected
alarm rule.
On the Destinations tab you can use the Add button to define a new
destination, the Edit button to modify an existing destination, and the
Delete button to delete an existing destination. The destinations
Default_Popup and Event_Log cannot be deleted. The destination
Event_Log can also not be changed.

ServerView Event Manager

Alarm rules

4.1.2

Assigning servers

In the Alarm Rules – Assign Server screen, you define the servers and/or server
groups to be assigned to an alarm rule.

Figure 6: Alarm Rules - Assign Servers

Via the drop-down list, you can select the alarm rule that you want to edit. The
file tree in the Serverlist box contains all known and unfiltered servers. The
Assigned Servers window shows the list of servers and server groups which are
assigned to the alarm rule.

I If you move a server group to Assigned Servers, associated subgroups are

not moved with it and must be moved separately. This restriction does not
apply to All Servers.

ServerView Event Manager

Alarm rules

I Because different server groups can have the same name, they are
displayed in the Alarm Configuration component with their group
hierarchy.

Figure 7: Alarm Rules - Assign Servers group hierarchy

You can use the following buttons to specify which servers are to belong to this
alarm rule:
>
Adds the selected servers to the alarm rule.
<
Removes the selected servers from the alarm rule.
>>
Adds all known servers to the alarm rule.
<<
Removes all servers from the alarm rule.
If you select Show Information about Server from the context menu, additional
information about the selected server is displayed. If you select Show unassigned
servers only, the server list will only contain the servers which are not yet
assigned to an alarm rule. If you select Show all Servers, all servers are shown
again.
Clicking the Apply button saves the new settings. Clicking the Reset button
restores the settings from the last save.
If the window is leaved without applying the changed configuration, or if a
necessary element for the alarm rule is missing, a corresponding warning
message will be issued.

ServerView Event Manager

Alarm rules
4.1.2.1

Displaying server information

If you select Show Information about Server from the context menu,the Server
information window opens, showing additional information about the selected
server.

Figure 8: Server information

The header gives the server name accompanied by a status icon which
indicates the current server status.
Underneath the status icon there is another icon which indicates whether or not
the server is entered in the server list:
The server is known, i.e. the server is present in the ServerView
server list.
The server is unknown, i.e. the server is not present in the
ServerView server list.

If the server is in the server list, the server information will be displayed. If the
server is not in the server list but has the current status manageable, the Event
Manager will obtain the information directly from the server itself.

ServerView Event Manager

Alarm rules

I You can start Operations Manager for the selected server in this window.
To do this, click the status icon in the top right-hand corner.

The status display, the server picture and the start command for
Operations Manager are only enabled if Operations Manager is already
installed.
To close the Server information window, click the Close button.

ServerView Event Manager

Alarm rules

4.1.3

Assigning alarms

In the Alarm Rules – Assign Alarms dialog box you can define in the Individual
Alarms dialog box the alarms for the alarm rule and display all details of the
assigned alarms. In the Type of Alarms dialog box you can define for selected
alarm rules what kind of alarms are to be forwarded.

Figure 9: Alarm Rules - Assign Alarms - Individual Alarms

The Individual Alarms dialog box contains in the top drop-down list the names of
all known alarm rules. Here you can select the alarm rule that you want to edit.
f an unknown alarm occurs, you can assign an alarm rule to it. Make sure that
unknown alarms are not suppressed but are explicitly allowed. You can do this
via the filter settings in the Filter Rules – Alarm Filtering dialog box (see "Filtering
alarms" on page 56). You must also select the appropriate checkbox under
Alarm Rules – Assign Alarms – Type of Alarms
The Assigned counter indicates both the number of alarms that are currently
assigned to this alarm rule and the number of all known alarms.
The Checked counter counts all alarms whose checkboxes are selected,
regardless of whether the alarms were filtered.
The Selected counter shows the number of currently selected alarms in the alarm
list.

ServerView Event Manager

Alarm rules
The alarm list in the bottom section of the window shows via checkboxes which
alarms are assigned to the alarm rule. It also shows the names of the alarms
(Alarm Name), their severity (Severity), their MIB file (MIB), in which the alarm is
defined, and their trap name (Identifier).
Alarms which are assigned to the selected alarm rule are indicated by selected
checkboxes. You can select or deselect a checkbox by clicking it.
Clicking the Apply button saves the changed settings for the alarm rule. The
value of the Assigned counter then matches the value of the Checked counter.
All alarms in the alarm list can be sorted or filtered according to different criteria.
This allows only certain alarms to be displayed.
You sort the alarms by clicking the relevant column in the header of the alarm
list. You can sort them alphabetically by Alarm Name, Severity, MIB or Identifier.
You filter the alarms by clicking the corresponding filter icons
in the header
of the alarm list.
You can filter them according to selected alarms (selected checkboxes), Alarm
Name, Severity or MIB. Clicking the filter icon opens the respective associated
dialog box. If, for example, you have selected Severity, the dialog box shows the
error severities, which you can then select. You make your selection and then
confirm it with OK. Depending on your selection, the window then shows only
the filtered alarms. An active filter is indicated by a blue filter icon.
In the standard filter (Standard), all selection elements are selected via
checkboxes. In the customized filter (Customize) you make your selection either
by entering it directly (e.g. MINOR) or using the asterisk as a wildcard. With
Severity, for example, specifying M* selects the severities Major and Minor.

ServerView Event Manager

Alarm rules
The alarm list offers a context menu, in which you can select the following items:
Show information about selected Alarm
To see additional information on the selected alarm
Check all alarms
To add all currently known alarms to the alarm rule
Check selected alarm(s)
To add the selected alarms to the alarm rule
Uncheck all alarms
To remove all currently known alarms from the alarm rule
Uncheck selected alarm(s)
To remove the selected alarms from the alarm rule
Clicking the Apply button saves the new settings. If you click the Reset button, the
settings from the last save are restored.
In the Alarm Rules – Assign Alarms – Type of Alarms dialog box you can define for
selected alarm rules what kind of alarms are to be forwarded.

Figure 10: Alarm Rules - Assign Alarms - Type of Alarms

ServerView Event Manager

Alarm rules
The top drop-down list contains the names of all known alarm rules. Here you
can select the alarm rule that you want to edit. You can activate or deactivate
the following filter settings:
All alarms of severity critical
All alarms of severity critical are handled according to the alarm rule.
All alarms of severity major
All alarms of severity major are handled according to the alarm rule.
All alarms of severity minor
All alarms of severity minor are handled according to the alarm rule.
All alarms of severity informational
All alarms of severity informational are handled according to the alarm
rule.
All unknown alarms
All unknown alarms are handled according to the alarm rule.

ServerView Event Manager

Alarm rules

4.1.4

Forwarding alarms

In the Alarm Rules – Assign Destinations screen you can make settings relating to
alarm destinations. Select an alarm rule and then define the actions to be
triggered for the servers of this alarm rule in response to certain alarm
messages.

Figure 11: Alarm Rules - Assign Destinations

The top drop-down list contains the names of all known alarm rules. Here you
can select the alarm rule that you want to edit. The List of known Destinations box
contains all known destinations. The Assigned Destinations box contains the list
of destinations assigned to the alarm rule.
With the Add button you can define a new destination, with the Edit button you
can change an existing destination, and with the Delete button you can delete an
existing destination.
The destination Automatic Service Mail can be neither deleted nor moved to the
Assigned Destinations window.

ServerView Event Manager

Alarm rules
You can use the following buttons to activate or deactivate the forwarding of an
alarm:
>
Activates the selected destinations.
<
Deactivates the selected destinations.
>>
Activates all known destinations.
<<
Deactivates all known destinations.
Clicking the Apply button saves the new settings. Clicking the Reset button
restores the settings from the last save.
You can define the following responses for the alarm rule:
– Send a mail (Mail)
– Output a message (Popup)
– Log the alarm (Event Log)
– Trigger a call to a pager or mobile phone (Pager)
(This feature is not supported in the Japanese market.)
– Trigger an executable program (Execute)
– Trigger a broadcast message (Broadcast)
– Generate a trap which is forwarded to another management station (Station)
– Send a mail to a special service address (Automatic Service Mail)
(This feature is not supported in the Japanese market. For Japan another
forwarding service called FJJ Service Mail is provided.)

ServerView Event Manager

Alarm rules
By clicking the Add button you can define a new destination. The following
window opens showing the available destinations.

Figure 12: Type of New Destination

Clicking OK opens additional windows, depending on your selection, in which
you must make further settings. There, via different tabs, you can define all the
parameters necessary for forwarding. A detailed description of the various
windows is available via the respective Help buttons. More information on the
individual windows is provided in the later sections describing the respective
forwarding actions and settings on page 59.

ServerView Event Manager

Alarm rules

●

Note for SMTP AUTH
For sending mails, SMTP AUTH is supported. The supported
authentication method is: CRAM MD5 / LOGIN / PLAIN. The
authentication method used when you send a mail automatically
switches to the safest method compatible with the authentication
method supported by the destination SMTP server.
If User and Password are left blank, mails will be sent by SMTP
without authentication.

●

If you have selected Mail mail forwarding, the character set (charset)
in the mails for Subject und Message is set in the following way:
– on a Windows-based management station charset=Shift-JIS
– on a Linux-based management station charset= UTF-8

ServerView Event Manager

Filter rules

4.2

Filter rules

The filter rules define the servers or server groups from which you want to filter
out alarms (see section "Server filters" on page 55) and/or which alarms are to
be filtered out (see section "Filtering alarms" on page 56).

I Filter rules take priority over alarm rules. If a alarm is ignored because of
the filter rules, the alarm rule assigned to the alarm is not activated.

4.2.1

Server filters

In the Filter Rules – Server Filtering screen, you define the servers or server
groups whose alarms you want to filter out. If the Event Manager is running on
a server and there are no other servers in the server list, this server is
automatically displayed as the local host. No further settings are necessary for
this.
The Serverlist box contains all servers and server groups in the server list. The
Suppress from handling box contains the servers or server groups whose alarms
are not to be handled.
You can filter the servers with the following buttons:
>
The alarms from the selected servers or server groups are ignored.
<
The alarms from the selected servers or server groups are forwarded.
>>
All alarms from the servers or server groups in the server list are ignored.
<<
All alarms from the servers or server groups in the Suppress from handling
box are handled again. All incoming alarms from the servers or server
groups in the server list are forwarded.
If you select a server in the Serverlist window, you can display additional
information about this server via Show Information about Server on the context
menu.
Clicking the Apply button saves the new settings. Clicking the Reset button
restores the settings from the last save.

ServerView Event Manager

Filter rules

4.2.2

Filtering alarms

In the Filter Rules – Alarm Filtering dialog box you can activate or deactivate filter
settings for an alarm type.

Figure 13: Filter settings for an alarm type

You can activate or deactivate the following filter settings:
All unknown alarms
Filter out unknown alarms. These are alarms which are not defined in
any of the integrated MIBs.
Alarms from unknown server
Filter out alarms from unknown servers.
Alarms of severity major
Filter according to the severity level major.
Alarms of severity minor
Filter according to severity level minor.
Alarms of severity informational
Filter according to the severity level informational.

ServerView Event Manager

Filter rules
In the input field Set time for repetition in seconds you can specify the interval after
which the same alarm is allowed through from the same server again. This is
useful to prevent the management station from being bombarded with identical
alarms from a server that is not running correctly.
When you specify, for example, an interval of 30 seconds, filter interval of each
severity are as follows:
Severity of
alarm

Value of
severity

Expression from which
filter interval is requested

Filter interval

Critical

30 seconds × 1

30 seconds

Major

30 seconds × 2

60 seconds

Minor

30 seconds × 3

90 seconds

Informational

30 seconds × 4

120 seconds

Table 5: Filter interval of each severity

ServerView Event Manager

Making settings

4.3

Making settings

In the General Settings screen you can define general settings for alarm handling.
You can define the actions to be executed by default and regardless of the alarm
groups whenever an alarm arrives.
You can define the following actions:
– Alarms relating to failed authentication are suppressed.
– Alarms from server blades are issued with the relevant name of the blade
server.
For different error severities you can specify the following actions. Any
combinations are possible.
– The alarm is to be written to the operating system event-log list.
When you receive alarms with the checked severities, the alarms are
logged in the operating system event log.
– When you receive alarms with the checked severities, a pop-up
notification for each alarm is displayed on the management server.
– The Alarm Monitor window is to move to the foreground.
Every time you receive an alarm with the checked severities, the
AlarmMonitor window is displayed on top of any open windows. For this
to happen, the AlarmMonitor window must be open already.
You can specify when the alarm is to be deleted. You can define whether the
alarm is to be deleted when it reaches a certain age or when the log list contains
a certain number of entries. Once a certain number of entries is reached, the
oldest one in the list is deleted.
Clicking the Apply button saves the new settings. Clicking the Reset button
restores the settings from the last save.

I With general settings, event logs are recorded independently from Alarm
Rules. Depending on the configuration, two event logs may be recorded
for the same alarm.

ServerView Event Manager

Mail forwarding in general

4.4

Mail forwarding in general

Points to note when setting up the mail service (MAPI)
To configure the mail service, check whether Microsoft Mail is installed.
If the Microsoft mail system is not installed, you will need to run the setup
program of your operating system again to install the mail system.
For more information see the Readme files, which are located in the installation
directory of ServerView.
The Readme files are located
– on Windows in:
/ServerView/common/readme.txt
– on Linux in:
/usr/share/doc/fujitsu/ServerViewSuite/en/README
or
/usr/share/doc/fujitsuServerViewSuite/jp//README
Making mail settings
If you have selected Mail for the forwarding, the following New Mail Configuration
window opens.

ServerView Event Manager

Mail forwarding in general

Figure 14: New Mail Configuration

In this window you can define all the necessary parameters for forwarding on
the Mail Settings, Mail Properties and Time Model Settings tabs. Fields marked with
* are mandatory, while the other fields are optional.

ServerView Event Manager

Mail forwarding in general
Mail Settings tab
The Mail Settings tab provides fields for the mail settings, some of which
already contain predefined settings.
The input fields in the Mail Settings window have the following meanings:
Name

Meaning

Description

Name of the mail settings
If you want to change the mail settings for an existing
mail forwarding (see Edit button, section "Forwarding
alarms" on page 51), this field contains the already
assigned name and is disabled.

Subject

Subject of the mail
The mail subject can contain macros (see section
"Macros" on page 78).
If the subject contains characters which cannot be
displayed, they are replaced by displayable ones (e.g.
hex code).

Mail To

E-mail address of the person to whom you want to send
the alarm. Multiple addresses must be separated with a
semicolon or comma.

E-mail address of the person to whom you want to send
a copy of the alarm (optional). Multiple addresses must
be separated with a semicolon or comma.

Time Model

Time model indicating when an alarm is to be
forwarded.
Select a predefined time model from the drop-down list.
You can set your own time model via the Time Model
Settings tab.

Additional
Message

Text field for defining the alarm message.
Information about the servers can be inserted via
different macros (see section "Macros" on page 78).
A suggestion is offered here to simplify handling. Delete
or change it if necessary.

Table 6: Input fields in the Mail Settings window

ServerView Event Manager

Mail forwarding in general
Mail Properties tab
The Mail Properties tab provides fields for the mail server. Depending on
the mail service, MAPI (Windows only) or SMTP (Windows, Linux) must
be selected.
Depending on the selected mail service, different input fields are enabled
in the Mail Properties window. The input fields have the following
meanings:
Name

Meaning

From

Sender (SMTP)

Server

SMTP server (SMTP)

User
(optional)

User name (SMTP)

Password
(optional)

Identification of the mailing system
(optional with SMTP)

Confirm
Password
(optional)

Confirm the password
(optional with SMTP)

Port

Port number (SMTP)
The default value is Port 25

Profilename

Identification of the mailing system (MAPI)
You must specify the profile name that was assigned
during configuration of Microsoft Mail. If you assign a
different profile name here, the mail mechanism will not
work.

Password

Identification of the mailing system (MAPI)
With MAPI you must specify the password that was
assigned during configuration of Microsoft Mail. If you
assign a different profile name and a different password
here, the mail mechanism will not work.

Confirm
Password

Confirm the password (MAPI)

Table 7: Input fields in the Mail Properties window

ServerView Event Manager

Mail forwarding in general
Time Model Settings tab
The Time Model Settings tab allows you to select, add or modify a time
model. You can define hour by hour for the whole week when an alarm is
to be forwarded.
If you click the Test Address button, a test mail is sent to check your settings.
If you click OK, your settings will be saved and you will be returned to the
previous window.
Further buttons are offered depending on the type of forwarding and the
selected tab (see "Buttons" on page 38).
McAfee virus scanner
The McAfee virus scanner contains a setting which prevents programs from
sending e-mails if they are not registered.
To register the mail senders, you must enter the corresponding program name:
blat.exe under Windows or smtpm under Linux.

ServerView Event Manager

Mail forwarding to the service provider

4.5

Mail forwarding to the service provider

The Event Manager allows you to automatically forward alarms to the service
provider by e-mail.
If mail forwarding to the service provider is activated, the service provider is
notified by e-mail whenever certain traps occur. The group of traps that trigger
a mail is defined by the service provider and can only be changed by them.
Activating mail forwarding
You activate mail forwarding to the service provider in the Alarm Rules – Assign
Destinations screen by selecting the alarm group Automatic Service Mail in this
screen.
If you click the Edit button you can make the necessary settings for mail
forwarding to the service provider in the Mail Settings window.
The input fields in the Mail Settings window have the following meanings:
Name

Meaning

Mail To

E-mail address of the Service Center

The e-mail address to which a copy of the service mail is to
be sent (optional)

Identnumber

Unique ID number of the server

I This number must be agreed with the service
provider.

Name

Name of the server administrator

Phone

Telephone number of the server administrator

E-mail Address E-mail address to be used by the Service Center for
(optional)
feedback (optional).
Country ID
(optional)

Two-letter ISO code for the country (optional)
(e.g. DE for Germany).

Customer ID
(optional)

Customer code (optional)
The customer code must be agreed with the provider.

Table 8: Input fields in the Service Mail Settings window

ServerView Event Manager

Mail forwarding to the service provider
You can enable or disable this configuration with the Enabled option.
If you click the Mail Properties tab, you can specify additional information on the
mail service in this window. Depending on the mail service, you must select
MAPI (Windows only) or SMTP (Windows, Linux).
Depending on the selected mail service, different input fields are enabled in the
Mail Properties window. The input fields have the following meanings:
Name

Meaning

From

Sender (SMTP)

Server

SMTP server (SMTP)

User (optional) User name (SMTP)
Password
(optional)

Identification of the mailing system
(optional with SMTP)

Confirm
Password
(optional)

Confirm the password
(optional with SMTP)

Port

Port number (SMTP)
The default value is Port 25

Profilename

Identification of the mailing system (MAPI)
You must specify the profile name that was assigned during
configuration of Microsoft Mail. If you assign a different profile
name here, the mail mechanism will not work.

Password

Identification of the mailing system (MAPI)
With MAPI you must specify the password that was assigned
during configuration of Microsoft Mail. If you assign a different
profile name and a different password here, the mail
mechanism will not work.

Confirm
Password

Confirm the password (MAPI)

Table 9: Input fields in the Mail Properties window

If you click the Test Address button in the Service Mail Settings window, a test mail
is sent to the service provider. The Service Center sends an automatic e-mail
response to all test mails it receives. In doing so it uses the address specified in
the E-mail input field.

ServerView Event Manager

Mail forwarding to the service provider
A minimum period of 600 seconds has been specified for the sending of
identical mails. This ensures that redundant messages are not sent.
In the Alarm Monitor, traps that have triggered a service mail are identified as
follows:
This icon identifies a trap that has been forwarded using the
service mail function.
This icon identifies a trap that has been forwarded using both the
normal mail function and the service mail function.

ServerView Event Manager

Making pop-up settings

4.6

Making pop-up settings

If you have selected Popup for the forwarding, the New Popup Configuration
window opens. In this window you can use the Popup Settings and Time Model
Settings tabs to make all necessary settings for pop-up forwarding.

I Pop-up notifications are only displayed on the local host. They cannot be
displayed on any other host.

Popup Settings tab
The Popup Settings tab offers fields for the pop-up settings, some of which
already contain predefined settings.
The input fields in the Popup Settings window have the following meanings:
Name

Meaning

Description

Name of the pop-up settings
If you want to change the pop-up settings for an existing
pop-up forwarding (see Edit button, section "Forwarding
alarms" on page 51), this field contains the already
assigned name and is disabled.

Time Model

Time model indicating when an alarm is to trigger a popup message.
Select a predefined time model from the drop-down list.
You can set your own time model via the Time Model
Settings tab.

Additional
Message
(optional)

Text field for defining the message in the pop-up
window.
Information about the servers can be inserted via
different macros (see section "Macros" on page 78).
As of Windows Server 2008, the output is truncated
after 255 characters.

Table 10: Input fields in the Popup Settings window

Time Model Settings tab
The Time Model Settings tab allows you to select, add or modify a time
model. You can define hour by hour for the whole week when an alarm is
to be forwarded.

ServerView Event Manager

Making pop-up settings

I Notes for Linux
1. To receive the forwarded alarm messages, a user must be logged
onto the Linux system console. If no user is logged on, the forwarded
alarm messages are not saved. This means that they will not be
output the next time a user logs onto the system console.
2. Because with Linux systems the user is logged onto a virtual system
console, they can either use graphical interfaces (GUI session, e.g.
Gnome or KDE) or the command line interface (CLI session). The
appearance of the layout depends on this.
With a CLI session, the logged-on user receives the forwarded alarm
message as a plain-text message.
With a GUI session, the forwarded alarm message is output in a (nonmodal) pop-up window.
3. The forwarding service uses the database under /var/run/utmp to
obtain information on the users connected to the system console. The
entries in the database should therefore be correct.
If a graphics session is started on the system console with the startx
program, the necessary entries are not made under /var/run/utmp.
The forwarded alarms are then not output.
To receive the forwarded alarm messages as pop-up messages on
the ServerView management station, the Linux operating system
should begin in graphics mode (runlevel 5) after a system start.
The forwarding service does not forward alarms to Xconsoles.

ServerView Event Manager

Making pager settings (COM port and modem)

4.7

Making pager settings
(COM port and modem)

If you have selected Pager for the forwarding, the New Pager Configuration window
opens. In this window you can use the Pager Settings and Modem Settings tabs to
make the different settings for the serial interfaces and the modems connected
to them (pager types).
You can define the following values:
–
–
–
–

The name of the available interfaces (e.g. COM2 or COM4)
The maximum transmission speed (baud rate)
The type of data flow control
The initialization and reset chain for the modem

The input fields in the New Pager Configuration window have the following
meanings:
Name

Meaning

Description

Name of the pager settings

Owner

Name of the owner

Com Port

Name of the serial interfaces.
The drop-down list contains the names of the available
interfaces. You can select a specific interface or the entry Any
Available. If you select the latter, any available interface can be
connected to your COM ports. This is useful if you frequently
change the attached devices.

Pager Number (Telephone) number of the pager

I With a text message the destination number may have
to be preceded by an additional prefix of the relevant
pager service.
For example:
D1 service in Germany: 49171XXXXXXX
(XXXXXXX = pager ID)
Must be prefixed by 49171 (without 00)
D2 service in Germany: 0049172XXXXXXX
0049172 is optional
Table 11: Input fields in the Mail Settings window

ServerView Event Manager

Making pager settings (COM port and modem)

Name

Meaning

Time Model

Time model indicating when an alarm is to be forwarded.
Select a predefined time model from the drop-down list. You
can set your own time model via the Time Model Settings tab.

Retry Delay

Delay in minutes between two pager attempts.
Do not select too short a time, as calls to a pager can be
delayed by a few minutes by the service provider. Also bear in
mind the time required to reach the server management
station. This delay can be around five or more minutes.

Retries

Maximum number of attempts to forward an alarm to a pager
before a message appears.

Pager Type

Type of the pager (signal/numeric/alpha/SMS1 Service/
SMS2 Service/NTT Service)

I If you select the wrong pager type, the transmission will
be ignored because of an invalid communication
protocol.

Table 11: Input fields in the Mail Settings window

ServerView Event Manager

Making pager settings (COM port and modem)
You specify the pager service via the Pager, SMS-1 or SMS-2 tabs.
The Server Num tab tells you which server numbers are assigned to which server
name. The server number is sent to the pager type numeric.
You can test your settings by clicking the Test button.
For each service number, you make settings for data bits, parity and stop bits
and you define the prompt used by the pager service for messages.
With the SMS1 and SMS2 service, two services with different protocols can be
used to address a GSM mobile. SMS1 uses the TAP protocol, while SMS2 uses
the UCP protocol.
Baud rate

2400 bps, 1200 bps or 300 bps

Data bits

Parity

none

Stop bits

Dialling prefix

ATDP0,01691

Table 12: Sample settings for the “Cityruf” pager service from Deutsche Telekom

I If you have defined settings for the serial interfaces, you can define

whether an alarm is to trigger a call to a pager or mobile phone (see also
section "Forwarding alarms" on page 51).

ServerView Event Manager

Making execute settings

4.8

Making execute settings

If you have selected Execute for the forwarding, the New Execute Configuration
window opens. In this window you can use the Exec Settings and Time Model
Settings tabs to make all necessary settings for the Execute forwarding.
Exec Settings tab
The Exec Settings tab offers fields for the Execute settings, some of which
already contain predefined settings.
The input fields in the Exec Settings window have the following meanings:
Name

Meaning

Description

Name of the Execute settings
If you want to change the Execute settings for an
existing Execute forwarding (see Edit button, section
"Forwarding alarms" on page 51), this field contains the
already assigned name and is disabled.

Command

Name of the command to be executed.
The name can be entered with arguments as a
command line. Information about the servers can be
inserted into these arguments via different macros (see
section "Macros" on page 78).

Working
directory
(optional)

Name of the working directory containing Command.

Time Model

Time model indicating when an alarm is to cause this
command to be invoked.
Select a predefined time model from the drop-down list.
You can set your own time model via the Time Model
Settings tab.

Table 13: Input fields in the Exec Settings window

ServerView Event Manager

Making broadcast settings
Time Model Settings tab
The Time Model Settings tab allows you to select, add or modify a time
model. You can define hour by hour for the whole week when an alarm is
to be forwarded.

I For Windows Server 2008, the CUI command is the only command that
can be used for the program execution.

4.9

Making broadcast settings

Broadcast is a type of transmission whereby a pop-up window or a message is
displayed on multiple servers or server groups simultaneously.
If you have selected for the forwarding, the New Broadcast Configuration window
opens. In this window you can use the Broadcast Settings and Time Model Settings
tabs to make all necessary settings for broadcast forwarding.
Broadcast Settings tab
The Broadcast Settings tab offers fields for the broadcast settings, some of
which already contain predefined settings.
The input fields in the Broadcast Settings window have the following
meanings:
Name

Meaning

Description

Name of the broadcast settings
If you want to modify the broadcast settings for an
existing broadcast forwarding (see Edit button, section
"Forwarding alarms" on page 51), this field contains the
already assigned name and is disabled.

Time Model

Time model indicating when an alarm is to be
forwarded.
Select a predefined time model from the drop-down list.
You can set your own time model via the Time Model
Settings tab.

Table 14: Input fields in the Broadcast Settings window

ServerView Event Manager

Making broadcast settings

Name

Meaning

Mode

Mode for the broadcast forwarding

Special user

Only one user is notified, whose name must be entered
here.

All users of
domain

All users belonging to the same domain for the
forwarding are notified. (Valid only with Windows,
default.)
As of Windows Server 2008, domain is no longer
supported.

All users with
All users who are associated with the forwarding
session
through any session are notified (default with Linux).
Additional
Message
(optional)

Text field for defining the message for the broadcast
window
Information about the servers can be inserted via
different macros (see section "Macros" on page 78).
As of Windows Server 2008, the output is truncated
after 255 characters.

Table 14: Input fields in the Broadcast Settings window

Time Model Settings tab
The Time Model Settings tab allows you to select, add or modify a time
model. You can define hour by hour for the whole week when an alarm is
to be forwarded.

ServerView Event Manager

Making broadcast settings

I Notes for Linux
The forwarding service uses the database under /var/run/utmp (utmp(5))
to obtain information on the connected users and the type of the session
(GUI or CLI). All sessions (local or remote) should therefore be correctly
registered in the utmp database.
With SuSE Linux and RedHat Linux, the KDE session does not make any
utmp entries via the console or the emulation that is started with it.
Forwarded alarm messages are therefore not output in these windows.
These restrictions do not apply to the GNOME sessions with SuSE Linux
and RedHat Linux, or for KDE sessions with Caldera OpenLinux.
Notes for Windows
Forwarding with broadcast can fail on account of disruptions to the
Windows Messenger Service used. You can check this with the net send
command.

ServerView Event Manager

Making trap settings

4.10

Making trap settings

If you have selected Station for the forwarding, the New Station Configuration
window opens. In this window you can use the Station Settings and Time Model
Settings tabs to make all necessary settings for trap forwarding.
Station Settings tab
The Station Settings tab offers fields for the trap settings, some of which
already contain predefined settings.
The input fields in the Station Settings window have the following
meanings:
Name

Meaning

Station Name Name of the station to which the traps are to be
forwarded.
If you want to modify the trap settings for an existing trap
forwarding (see Edit button, section "Forwarding
alarms" on page 51), this field contains the already
assigned name and is disabled.
Community

Name of the community to which the traps are to be
forwarded.
The default value is public.

Time Model

Time model indicating when an alarm is to be
forwarded.
Select a predefined time model from the drop-down list.
You can set your own time model via the Time Model
Settings tab.

IP Address

Internet protocol address

Table 15: Input fields in the Station Settings window

ServerView Event Manager

Making trap settings

Name

Meaning

Forwarding
Mode

The mode for the forwarding.

Normal

This mode evaluates the alarm and forwards it to the
management station.

Pass
Through

This mode is available in an original variant and in the
variant Transparent.
The original variant passes the alarm directly through to
the management station. The alarm appears there as if
it is coming directly from the server. In this mode the trap
is only forwarded once.

Transparent

The Transparent variant forwards the trap to the
management station exactly as it was received. It is not
possible to determine whether the trap was sent by the
agent or forwarded by the Event Manager.

Table 15: Input fields in the Station Settings window

Time Model Settings tab
The Time Model Settings tab allows you to select, add or modify a time
model. You can define hour by hour for the whole week when an alarm is
to be forwarded.

ServerView Event Manager

Macros

4.11

Macros

Below is a list of macros that can be used for the forwarding of alarms (e.g. Mail,
Pager).
These macros are replaced by the corresponding information about the servers
which are reporting the alarm.
Name

Meaning

$_SRV

Name of the server

$_TRP

Text of the alarm message

$_TYP

Brief description of the alarm

$_IPA

IP address of the server

$_CTY

Community

$_SEV

Severity of the alarm
(critical, major, minor, informational, unknown)

$_TIM

Time model (format: yyyy-mm-dd-hh.mm.ss)
Local time schedule of the management station according to
which an alarm is forwarded.

$_IDN

ID number of the server

$_OMS

Name of management station

$_MIB

MIB file name of the received alarm

$_SPC

Specific number of the received alarm

$_MDL

Fujitsu REMCS ID of a hardware which is reporting the alarm

Table 16: Macros

ServerView Event Manager

Alarm configuration example

4.12

Alarm configuration example

This section explains a typical example of alarm configuration.
Purpose
When an event whose severity is critical occurs on the ALARMTEST server, a
mail is sent to the administrator (admin@test.co.jp).
Requirements
– ServerView agent is running on the server, and the server is registered as a
management target in ServerView Operations Manager on the same
network.
– Test traps from the ServerView agent to ServerView Operations Manager
are functioning normally.
– ServerView Operations Manager can access the SMTP server
(111.222.3.20) while it is in operation.
Setting procedure
Ê Perform one of the following operations.
– When operating from the ServerView Operations Manager start window:
Click Alarm Configuration.
– When operating from the individual function windows:
Click Event Management – Alarm Configuration in the menu bar at the top
of the window.
The Manage Alarm Rules window opens.
Ê Click Add.
The New Name dialog box opens.
Ê Enter e.g. CriticalMail in the New Name dialog box and click OK.
Ê Click Apply, then click Next.
The Assign Servers window opens.
Ê Select the ALARMTEST server in the server list, and click the > button.

ServerView Event Manager

Alarm configuration example
Ê Click Apply, then click Next.
The Assign Alarms - Individual Alarms window opens.
Ê Click Next again.
The Assign Alarms - Type of Alarms window opens.
Ê Check All alarms of severity critical.
Ê Click Apply, then click Next.
The Assign Destinations window opens.
Ê Click Add.
The Type of new Destination dialog box opens.
Ê Select Mail and click OK.
The New Mail Configuration window opens.
Ê Enter the required item in each field on the Mail Settings tab.
Description
In this example: MailSet as the destination name
Subject
In this example: Critical Error occurred
Mail to
In this example: admin@test.co.jp as the administrator
Time Model
In this example: always
From
In this example: ALARMTEST
Server
In this example: 111.222.3.20
Configure settings for mail to the administrator (admin@test.co.jp) from the
ALARMTEST server.

ServerView Event Manager

Alarm configuration example
Ê Click Apply, then click Test Address.
Ê Once the test mail is sent successfully, click OK. This returns you to the
Assign Destinations window.
Ê Select the created MailSet, then click the > button.
Ê Click Apply.

ServerView Event Manager

Alarm configuration example

ServerView Event Manager

Traps

If a special event occurs in a network component, then the SNMP agent can
send a message to one or more managers to inform them of the event. Such
messages are called traps in SNMP. The manager can react to events in the
network based on the incoming trap.
A trap message can be uniquely identified by means of the trap ID and MIB OID.

5.1

Displaying trap information

The Event Manager help system provides detailed information on the default
MIBs and traps supported by the Event Manager.
You open the relevant overview window either via the Event Manager start
window or via the Alarm Monitor window.
– Trap information via Event Manager start window:
Ê Start the Event Manager.
Ê Under Help, select On Suite.
Ê Then under Event Management, select Alarm Monitor.
Ê In the window that opens, click the Event Manager link.
Ê Under Alarms, select the Agent Alarm Information option.
– Trap information via Alarm Monitor window:
Ê Start the Event Manager.
Ê Under Event Management, select Alarm Monitor.
Ê In the Alarm Monitor window, select Help – On Alarm Monitor from the
menu bar.
Ê In the window that opens, click the Event Manager link.
Ê Under Alarms, select the Agent Alarm Information option.

I The trap information can also be called up in the same way via the start
window of ServerView Operations Manager.

ServerView Event Manager

Displaying trap information
The Alarm Mibs window is displayed:

Figure 15: MIB overview in the Event Manager - example

ServerView Event Manager

Displaying trap information
When you select a MIB, a window with detailed trap information will open; the
window will look like this:

Figure 16: Detailed information about the traps from a MIB (example)

If you want to print out this information, select the Print button in the window.

ServerView Event Manager

Displaying traps in the Windows event log

5.2

Displaying traps in the Windows event log

When you install the Windows agents, you can specify whether the traps from
the Fujitsu MIB (e.g. HD.MIB, Mylex.MIB) are also to be written to the Windows
event log. The trap ID in the event log is shown increased by 10000 and not as
in the subsequent trap descriptions (e.g. the trap mylexBBUFound with the trap
number 275 is shown in the event log with the trap number 10275).

I With the Event Manager you can use alarm forwarding (logging) to

specify that traps are to be written to the Windows or LINUX event log.
The source name of the events in the event log is ServerView Services in
both Windows and Linux.
The event type of the log of UnknownTrap becomes an ERROR level.

5.3

Trap overview

The table below provides an overview of the MIBs which are integrated in the
Event Manager. Because these contents are frequently updated, this table and
the following trap lists are only a snapshot and do not claim to be complete. You
can find out which MIBs are currently integrated in the Event Manager via the
Alarm Configuration window (in the MIB column of the Alarm Rules - Assign Alarms
dialog box) or via the Event Manager online help.
The sections after the table provide an overview of the main types of trap. In
later sections of this chapter, the traps are ordered alphabetically by category.
Inside each category the traps are ordered alphabetically by name.
The Comments column indicates the number of the page on which the traps are
listed. You can also use the Event Manager to print out the trap lists. For more
information, see the section "Displaying trap information" on page 83.
MIB

Traps from

aac.mib

Adaptec controller

ADICLIBMIB-v2.mib

Comments

see page 119

adptinfo.mib
Asmpro.mib

ASM PRIVATE COMMIB traps

see page 160

baspCfg.mib
baspStat.mib
Table 17: MIB overview

ServerView Event Manager

Trap overview

MIB

Traps from

baspTrap.mib

Broadcom Advanced Server traps

Comments

BIOS.mib
BUS.mib
clariion1.mib

FibreCat

clariion_fsc_2.mib

FibreCat

Cmc32.mib

Rittal rack monitor

CMS-TC.mib
Ddm.mib

DuplexDataManager traps

see page 105

dec.mib

Compaq StorageWorks Enterprise Array
Manager

see page 125

desktrap.mib

DeskView traps

dhtraps.mib
domagt.mib
dptscsi.mib

DPT SCSI traps

see page 103

Duralink.mib

ADAPTEC Duralink traps

see page 92

DW.mib

DuplexWrite traps

see page 109

egeneraV1.mib
Ether.mib
eurologic.mib

FibreCat

F5emt2o.mib

HP OpenView Network Node Manager

fcswitch.mib

Fibre Channel switch

FSC-AC-MIBV1.mib
FSC-KVMS3TRAP.mib
FSC-RCA4PLUSTRAP.mib
FSC-S21611TRAP.mib
Hd.mib

ServerView agent: disks

see page 111

HPI-MIBV1.mib
INTELLAN_V1.mib
INVENT.mib
iommib.mib

Adaptec

Table 17: MIB overview

ServerView Event Manager

Trap overview

MIB

Traps from

Comments

Ldcm.mib

LAN Desk Client Manager from Intel traps

see page 162

Ldsm.MIB

LAN Desk Server Manager from Intel traps

see page 162

log3v1.mib

PRIMEPOWER log entries

see page 120

Megaraid.mib

RAID adapter from American Mega Trends
Inc.

see page 129

MIxraid.mib

MylexDiskArrayController traps

Lsi1030.mib
LSIRAID-IDE.mib

MMB-COM-MIB.mib
MMB-ComTrapMIB.mib
mp.mib

MultiPath traps

see page 113

Mylex.mib

RAID controller (Mylex DAC 960)

see page 114

net-snmp.mib
netapp.mib

Network Appliance traps

NT.mib
NTCluster.MIB

Microsoft Cluster

see page 100

pcihotplug.mib

SCSI device hot-plug traps

see page 118

Powernet.mib

American Power Conversion traps

see page 92

Ppc.mib

UPS traps 2

see page 169

NW.mib
OS2.mib

primepower_xscf.mib PRIMEPOWER hardware diagnostics

see page 119

promiseraid.mib
promisev1.mib

Promise RAID controller traps

PSA-COM-MIB.mib

PRIMEQUEST traps

PSA-ComTrapMIB.mib

PRIMEQUEST traps

PSAPRIMEQUEST traps
ExternalFileUnitTrapMIB.mib
PSA-LIN-MIB.mib

PRIMEQUEST traps

Table 17: MIB overview

ServerView Event Manager

Trap overview

MIB

Traps from

PSALinBcm5700TrapMIB.mib

PRIMEQUEST traps

PSA-LinEmulexTrapMIB.mib

PRIMEQUEST traps

PSA-LinGdsTrapMIB.mib

PRIMEQUEST traps

PSA-LinGlsTrapMIB.mib

PRIMEQUEST traps

PSA-LinGrmpdTrapMIB.mib

PRIMEQUEST traps

PSALinIntelE1000TrapMIB.mib

PRIMEQUEST traps

PSALinIntelE100TrapMIB.mib

PRIMEQUEST traps

PSALinLanComTrapMIB.mib

PRIMEQUEST traps

PSALinLsiLogicTrapMIB.mib

PRIMEQUEST traps

PSALinScsiComTrapMIB.mib

PRIMEQUEST traps

PSA-LinTg3TrapMIB.mib

PRIMEQUEST traps

PSA-WIN-MIB.mib

PRIMEQUEST traps

PSAWinBcm5700TrapMIB.mib

PRIMEQUEST traps

PSAWinEmulexTrapMIB.mib

PRIMEQUEST traps

PSAWinIntelE1000TrapMIB.mib

PRIMEQUEST traps

Comments

Table 17: MIB overview

ServerView Event Manager

Trap overview

MIB

Traps from

PSAWinIntelE100TrapMIB.mib

PRIMEQUEST traps

PSAWinLsiLogicTrapMIB.mib

PRIMEQUEST traps

Comments

RAID.mib
RFC1157.mib
RFC1213.mib
RFC1285.mib
RFC1628.mib
RMSC_SNMPv1_contact.
mib
RMSC_SNMPv1_humid1.
mib
RMSC_SNMPv1_humid2.
mib
RMSC_SNMPv1_main.mi
b
RMSC_SNMPv1_output.
mib
RMSC_SNMPv1_temp2.
mib
Rompilot.mib

RomPilot traps

S31.mib

Blade server traps

SANMgrV1.mib

Pathlight SAN Data Gateway

SC.mib

ServerControl traps

see page 132

see page 133

SC2.mib
SECURITY.mib
Servervi.mib

FUJITSU ServerVisor traps

Table 17: MIB overview

ServerView Event Manager

Trap overview

MIB

Traps from

Comments

ServerView.mib

ServerView traps

see page 145

Status.mib

ServerView status traps

see page 146

tapealrt.mib

Tape driver traps

see page 147

Trap.mib

ServerView traps

see page 163

trap1493.mib

Switch traps

trap1757.mib

Switch traps

Threshold.mib
TOK.mib

unicorn-trap.mib
uniserv.mib

PRIMEPOWER Enterprise Server

see page 121

Upsman.mib

Enterprise Specific Top Level MIB by Quazar
GmbH, UPS traps 1

see page 168

v1_fscHaCI.mib

PRIMECLUSTER traps

UNIX.mib

VMWARE-TRAPSMIB.mib
VV.mib
WFM.mib

Wired-for-Management traps

wsatrap.mib

PRIMEPOWER hardware

Table 17: MIB overview

ServerView Event Manager

Trap overview

5.3.1

Adaptec traps (Duralink.mib)

MIB-OID: 1.3.6.1.4.1.795.3.1.2.3
This section lists Adaptec traps in alphabetical order.
Trap name

Meaning

Error class

duralinkStatusTrap

The link status has
changed.

informational

failoverStatusTrap

The failover status has
changed.

informational

Table 18: Adaptec traps

5.3.2

APC traps (Powernet.mib)

MIB-OID: 1.3.6.1.4.1.318
This section lists the APC traps in alphabetical order.
Trap name

Meaning

Error class

baseFanFailure

The base module bypass
power supply is defective.

major

batteryPackComm
Established

The UPS can communicate
with the external battery pack.

informational

batteryPackCommLost 26

Communication with external
battery packs interrupted.

major

bypassPowerSupply
Failure

The base module bypass
power supply is defective.

major

calibrationStart

A test to determine the battery informational
strength has been initiated by
the UPS.

codeAuthentication
Done

Authentication based on the
agent code image has been
completed.

informational

Table 19: APC traps

ServerView Event Manager

Trap overview

Trap name

Meaning

Error class

communication
Established

Communication is established
between the agent and power
supply.

informational

communicationLost

Communication between the
agent and power supply was
interrupted.

major

contactFault

One of the contacts on the
Measure UPS has changed
from its default position.

major

contactFaultResolved

An error on one of the
Measure UPS contacts has
been resolved.

informational

hardwareFailure
Bypass

The UPS is on bypass due to a major
hardware failure.

lowBattery

The UPS system batteries are major
low and will soon be
exhausted. If utility power is not
restored the UPS will put itself
to sleep and immediately cut
power to the load.

powerRestored

Utility power has been restored informational
after the occurrence of an
upsOnBattery condition.

restartAgent

The agent was restarted on the informational
command of the manager.

returnFromBypass

The UPS has returned from
bypass mode.

informational

returnFromLowBattery

The UPS has returned from a
lowBattery condition.

informational

smartAvrReducing

The UPS has enabled
SmartAVR voltage reduction.

minor

smartBoostOn

The UPS has enabled
SmartBoost.

minor

Table 19: APC traps

ServerView Event Manager

Trap overview

Trap name

Meaning

Error class

softwareBypass

The UPS has been set to
bypass by a user via software
or via the UPS front panel.

minor

switchedBypass

The UPS has been set to
minor
bypass by a user via the switch
on the back.

upsBatteryNeeds
Replacement

The UPS batteries require
immediate replacement.

major

upsDiagnosticsFailed

Internal UPS self-test failed.

major

upsDiagnosticsPassed 10

Internal UPS self-test passed.

informational

upsDipSwitchChanged 16

The UPS DIP switch settings
have been changed.

minor

upsDischarged

The UPS batteries are
major
discharged. If utility power fails
an immediate low battery
condition will exist. Sufficient
runtime for necessary action
cannot be guaranteed.

upsOnBattery

The UPS is now providing
battery backup power.

minor

upsOverload

The UPS has sensed a load
greater than 100% of its rated
capacity.

major

upsRebootStarted

minor
The UPS has started the
reboot sequence. The UPS will
reboot itself at this time.

upsSleeping

The UPS is entering sleep
mode.

upsTurnedOff

The UPS has been switched off minor
by a management station.

upsTurnedOn

The UPS is turned on.

informational

upsWokeUp

The UPS has woken up from
sleep mode. Power to the load
has been restored.

informational

minor

Table 19: APC traps

ServerView Event Manager

Trap overview

5.3.3

Blade System traps (s31.mib)

MIB-OID: 1.3.6.1.4.1.7244.1.1.1
This section lists the blade system traps in alphabetical order.
Trap name

Meaning

Error class

s31LivetimeError

1644 The lifetime of the blade
informational
system has exceeded the
limited count.

s31MgmtBladeAdded

1601 A management blade was informational
added to the blade
system.

critical
s31MgmtBladeCriticalError 1605 The management blade
status at the blade system
is critical.
s31MgmtBladeError

1604 The management blade
major
status at the blade system
is error.

s31MgmtBladeOk

1603 The management blade
informational
status at the blade system
is ok.

s31MgmtBladeRemoved

1602 A management blade was informational
removed from the blade
system.

s31NicDetectionFail

1646 The management blade
NIC detection has failed.

informational

s31PowerOverBudget

1645 The server blade at the
blade system power on
failed because of over
power budget.

informational

s31ServerBladeAdded

1606 A server blade was added informational
to the blade system.

s31ServerBladeCritical
Error

1610 The server blade status at critical
the blade system is
critical.

Table 20: Blade System Traps

ServerView Event Manager

Trap overview

Trap name

Meaning

Error class

s31ServerBladeError

1609 The server blade status at critical
the blade system is error.

s31ServerBladeHot
Replace

1640 A server blade was added informational
by hot replace.

s31ServerBladeNewAdd

1639 A server blade was added informational
on an empty slot of the
blade system.

s31ServerBladeOk

1608 The server blade status at informational
the blade system is ok.

s31ServerBladeRemoved

1607 A server blade was
removed from the blade
system.

informational

s31ServerBootError

1633 No bootable operating
system is found at the
server blade of the blade
system.

informational

s31ServerBootWatchdog
Expired

1636 Boot watchdog at the
server blade of the blade
system was expired.

informational

s31ServerPostError

1632 The Power On Self Test
status of the server blade
at the blade system is
error.

informational

s31ServerPowerOff

1641 The server blade was
powered off.

informational

s31ServerPowerOn

1631 The server blade at the
blade system is powered
on.

informational

s31ServerShutdown

1634 The server blade at the
blade system is shut
down.

informational

s31ServerSoftware
WatchdogExpired

1635 Software watchdog at the informational
server blade of the blade
system was expired.

Table 20: Blade System Traps

ServerView Event Manager

Trap overview

Trap name

Meaning

Error class

s31SwitchBladeAdded

1611 A switch blade was added informational
to the blade system.

s31SwitchBladeCritical
Error

1615 The switch blade status at critical
the blade system is
critical.

s31SwitchBladeError

1614 The switch blade status at major
the blade system is error.

s31SwitchBladeOk

1613 The switch blade status at informational
the blade system is ok.

s31SwitchBladeRemoved

1612 A switch blade was
removed from the blade
system.

informational

s31SysFanAdded

1616 A system fan was added
to the blade system.

informational

s31SysFanCriticalError

1620 The system fan status at
the blade system is
critical.

critical

s31SysFanError

1619 The system fan status at
the blade system is error.

major

s31SysFanOk

1618 The system fan status at
the blade system is ok.

informational

s31SysFanRemoved

1617 A system fan was
removed from the blade
system.

informational

s31SysPowerSupplyAdded 1626 A power supply unit was
added to the blade
system.

informational

s31SysPowerSupplyCritical 1630 The power supply unit
Error
status is critical.

critical

s31SysPowerSupplyError

1629 The power supply unit at
the blade system failed.

major

s31SysPowerSupplyOk

1628 The power supply unit at
the blade system is
working again.

informational

Table 20: Blade System Traps

ServerView Event Manager

Trap overview

Trap name

Meaning

Error class

s31SysPowerSupplyRemo
ved

1627 A power supply unit was
removed from the blade
system.

s31SysTempCriticalError

1623 The temperature at the
critical
system temperature
sensor of the blade server
has reached the critical
level.

s31SysTempError

1622 The temperature at the
major
system temperature
sensor of the blade server
is out of normal range.

s31SysTempOk

1621 The temperature at the
informational
system temperature
sensor of the blade server
is within normal range.

s31SysTempSensorAdded

1642 A system temperature
sensor was added to the
blade system.

informational

s31SysTempSensorBroken 1625 The system temperature major
sensor of the blade server
is broken or not
connected.
s31SysTempSensorOK

1624 The system temperature informational
sensor of the blade server
is working again.

s31SysTempSensor
Removed

1643 A system temperature
informational
sensor was removed from
the blade system.

s31TestTrap

1600 A test trap was sent from
the blade system (no
error).

informational

Table 20: Blade System Traps

ServerView Event Manager

Trap overview

Trap name

Meaning

Error class

s31TrapEventLog

1638 An error was recorded on major
the blade system. See the
server management event
error log (Recovery) for
detailed information.

s31UserAuthentication
Failure

1637 An user authentication
major
failure was detected at the
blade system. Performing
the protocol.

Table 20: Blade System Traps

ServerView Event Manager

Trap overview

5.3.4

Cluster traps (NTCluster.mib)

MIB-OID: 1.3.6.1.4.1.231
This section lists cluster traps in alphabetical order.^
Trap name

Meaning

Error class

sniWpChange
ClusterActiveAgain

811

The SNMP agent has
established the connection
with the cluster service.

informational

sniWpChange
ClusterNoLonger
Active

812

The SNMP agent has lost the critical
connection with the cluster
service.

sniWpChange
ClusterNotFound
Active

810

The SNMP agent has started critical
the cluster service but could
not communicate with it.

sniWpChange
GroupAdded

851

A new resource group was
created.

informational

sniWpChange
GroupDeleted

850

A resource group was
deleted.

critical

sniWpChange
GroupProperty

853

The settings for a resource
group have been changed.

major

sniWpChange
GroupState

852

A resource group has
changed its status.

major

sniWpChange
NetInterfaceAdded

921

A new network interface was informational
created.

sniWpChange
NetInterfaceDeleted

920

A network interface was
deleted.

critical

sniWpChange
923
NetInterfaceProperty

The settings for a network
interface have been
changed.

major

sniWpChange
NetInterfaceState

922

A network interface has
changed its status.

major

sniWpChange
NetworkAdded

911

A network was added to the
cluster.

informational

Table 21: Cluster traps

100

ServerView Event Manager

Trap overview

Trap name

Meaning

Error class

sniWpChange
NetworkDeleted

910

A network was deleted from
the cluster.

critical

sniWpChange
NetworkProperty

913

The settings for a network
have been changed.

major

sniWpChange
NetworkState

912

A network has changed its
status.

major

sniWpChange
NodeAdded

831

A new node was added to the informational
cluster.

sniWpChange
NodeDeleted

830

A node has been
permanently deleted from
the cluster.

informational

sniWpChange
NodeState

832

A cluster node has changed
its status.

major

sniWpChange
RegistryAttributes

895

The registry attributes of the informational
cluster were changed.

sniWpChange
RegistryKey

896

A registry key of the cluster
was created or deleted.

informational

sniWpChange
RegistryValue

897

A registry value of a cluster
was changed or deleted.

informational

sniWpChange
ResourceAdded

861

A new resource was created informational
in the cluster.

sniWpChange
ResourceDeleted

860

A cluster resource was
deleted.

critical

sniWpChange
ResourceProperty

863

The settings of a cluster
resource have been
changed.

major

sniWpChange
ResourceState

862

A cluster resource has
changed its status.

major

sniWpChange
841
ResourceTypeAdded

A new type of resource was
created.

informational

sniWpChange
ResourceType
Deleted

A resource type was deleted. critical

840

Table 21: Cluster traps

ServerView Event Manager

101

Trap overview

Trap name

Meaning

Error class

sniWpChange
Unknown

801

The cluster API has returned critical
a note type that does not
have an associated trap
definition.

Table 21: Cluster traps

102

ServerView Event Manager

Trap overview

5.3.5

DPT traps (dptscsi.mib)

MIB-OID: 1.3.6.1.4.1.1597
This section lists DPT traps in alphabetical order.
Trap name

Meaning

Error class

dptArrayCfgChangeTrap

Configuration of a RAID
informational
array changed due to one of
the following events:
– creating a new array
– deleting an existing
array
– modifying an array
(changing stripe size,
etc.)

dptDevBlock
ReassignedTrap

The HBA reassigned a
block.
dptScsiDevBadBlockNumber
contains the reassigned
block number.

informational

dptDevData
InconsistentTrap

The RAID verify function
informational
found a data inconsistency.
dptScsiDevBadBlockNumber
and
dptScsiDevBadBlockCount
contains the starting block
number and the number of
blocks affected,
respectively.

dptDevError
ThresholdHitTrap

The status of the particular informational
device changed and the
error count crossed the
device crash threshold.

dptDevLocking
StatusChangedTrap

Locking of drive
started/stopped.

dptDevReqSenseTrap

Request sense information informational
received from the HBA.

informational

Table 22: DPT traps

ServerView Event Manager

103

Trap overview

Trap name

Meaning

Error class

dptDevStatus
ChangedTrap

Status of the SCSI device
changed.

informational

dptHbaCorrected
HardRAMErrorTrap

The HBA encountered an
informational
ECC RAM error and
corrected it.
dptScsiHbaBadMemoryAddre
ss contains the RAM
address.

dptHbaSoftRAM
ErrorTrap

informational
The HBA encountered an
ECC RAM error, but the
error is not found on the
physical disk block.
dptScsiHbaBadMemoryAddre
ss contains the RAM
address.

dptHbaTemperature
ChangeTrap

Normal temperature
restored on the HBA.

dptHbaUnCorrectable
HardRAMErrorTrap

The HBA encountered an
informational
ECC RAM error and could
not correct it.
dptScsiHbaBadMemoryAddre
ss contains the RAM
address.

dptHbaVoltage
ChangeTrap

Low voltage detected on the informational
HBA.

dptUnknownErrorTrap

An event has occurred as
defined by the value of the
object dptScsiEventInfo.

informational

Table 22: DPT traps

104

ServerView Event Manager

Trap overview

5.3.6

DuplexDataManager traps (Ddm.mib)

MIB-OID: 1.3.6.1.4.1.231.2.10.2
This section lists DuplexDataManager traps in alphabetical order.
Trap name

Meaning

Error class

FscDdmNewConfig

1400 After the driver has created informational
a new DuplexWrite group or
has added a new disk to an
existing DuplexWrite group
as requested by the user.

FscDdmPieceRemoved

1401 After the driver has
removed a disk from a
DuplexWrite group as
requested by the user.

informational

FscDdmConfigRemoved

1402 After the driver has
removed a DuplexWrite
group as requested by the
user.

informational

FscDdmStatusSet

1403 After the driver has set the minor
status of a DuplexWrite disk
as requested by the user.

FscDdmUpdateStatus

1404 After the driver has updated minor
the status of a DuplexWrite
disk.

FscDdmPieceRecovered 1405 The recovery of a
DuplexWrite group has
been completed
successfully.

informational

FscDdmRecoverAborted

minor

1406 At the request of the user
the recovery process of a
DuplexWrite group has
been aborted.

Table 23: DDM-Traps

ServerView Event Manager

105

Trap overview

Trap name

Meaning

Error class

FscDdmReservationConf 1407 A reservation conflict has
major
lict
been detected. From now
on an entire DuplexWrite
group is no longer available.
This leads to an error if a
conflict of operation (not
initialization) occurs in the
group.
FscDdmConfigChanged

1408 Repeated reading of the
configuration by the driver
detects a modified
configuration.

informational

FscDdmConfigInvalidate
d

1409 The configuration
informational
information of a
DuplexWrite group is
declared not valid. The
configuration information is
reread before the next
access of the DuplexWrite
group on this cluster
element.

FscDdmActiveLunChang 1410 After the driver has selected informational
ed
a specified disk of a
DuplexWrite group for read
commands.
FscDdmPieceFailed

1411 An error was detected on a critical
DuplexWrite group.

FscDdmRootFlagChange 1412 The RootDisk behavior of a informational
d
DuplexWrite group has
been modified.
FscDdmForceActive

1413 A disk of a DuplexWrite
informational
group has been marked by
the driver as forced active at
reboot. The partner disk
can be used as Snapshot.

Table 23: DDM-Traps

106

ServerView Event Manager

Trap overview

Trap name

Meaning

Error class

FscDdmNameChanged

1414 After the driver has
changed the name of a
DuplexWrite group.

informational

FscDdmPathFailed

1415 After the driver has
detected an error on one
path of a MultiPath group.

critical

FscDdmRetry

1416 After the driver has
detected an error on one
path of a MultiPath group
and the retry of the
command was successful
on another path.

major

FscDdmActivePortChang 1417 After the driver has
informational
ed
changed the active path of a
MultiPath group.
FscDdmReconfigured

1418 Change has been detected informational
detected in the MultiPath
configuration.

FscDdmStatusChanged

1419 After the driver has
changed the status of a
MultiPath path.

FscDdmAutoRecovered

1420 After the driver has enabled informational
a path of a MultiPath group
(AutoRecovery).

FscDdmErrorCleared

1421 After the driver has cleared informational
the error status of a
MultiPath path.

FscDdmPnPRemove

1422 After the driver has
detected a Plug and Play
Removal.

informational

FscDdmPnPNew

1423 After the driver has
detected a Plug and Play
Add.

informational

Table 23: DDM-Traps

ServerView Event Manager

107

Trap overview

Trap name

Meaning

Error class

FscDdmDdmCluster

1424 After the
DuplexDataManager
service has detected a
cluster configuration
change.

informational

Table 23: DDM-Traps

108

ServerView Event Manager

Trap overview

5.3.7

DuplexWrite traps (DW.mib)

MIB-OID: 1.3.6.1.4.1.231.2.10.2
This section lists DuplexWrite traps in alphabetical order.
Trap name

Meaning

Error class

sieDWActiveLunChan 1310
ged

A user has changed the
informational
read path for a DuplexWrite
group to a certain disk.

sieDWConfig
Changed

The driver has reread the
configuration and found a
modified configuration.

1308

informational

sieDWConfigInvalidat 1309
ed

informational
The DuplexWrite cluster
service has invalidated the
configuration information for
a disk. The configuration
information is reread before
the next access of the disk
on this cluster element.

sieDWDiskRegistered 1351

A user has locked or
informational
released a disk for use with
DuplexWrite by changing
the registration. This setting
has no effect on the driver
until the system was
restarted.

sieDWConfigRemove 1302
d

A user has removed a
informational
DuplexWrite group. The
action was requested by the
configuration utility.

sieDWNewConfig

A user has created a new
DuplexWrite group or has
added a disk to an existing
DuplexWrite group as
requested by the
configuration utility.

1300

informational

Table 24: DuplexWrite traps

ServerView Event Manager

109

Trap overview

Trap name

Meaning

Error class

sieDWPieceFailed

1311

The driver has detected an critical
error on one of the disks of
a DuplexWrite group.

sieDWPieceRecovere 1305
d

A DuplexWrite group was
informational
successfully recovered.
Both elements of the
DuplexWrite group have the
status ONLINE.

sieDWPieceRemoved 1301

A user has removed a disk
from a DuplexWrite group.
The action was requested
by the configuration utility.

informational

sieDWRecoverAborte 1306
d

A user has aborted the
recovery process of a
DuplexWrite group.

minor

sieDWRefreshFinishe 1350
d

The driver interface has
updated the internal data
structures.

informational

sieDWReservationCo 1307
nflict

The driver has detected a
major
reservation conflict. A
whole DuplexWrite group is
no longer accessible. This
is not an error if it occurs
during the initialization
phase.

sieDWStatusSet

1303

A user has modified the
minor
status of a disk of a
DuplexWrite group. The
action was requested by the
configuration utility.

sieDWUpdateStatus

1304

The driver has updated the minor
status of a DuplexWrite
group.

Table 24: DuplexWrite traps

110

ServerView Event Manager

Trap overview

5.3.8

Hard disk (S.M.A.R.T.) traps (Hd.mib)

This section lists hard disk traps in alphabetical order.
MIB-OID: 1.3.6.1.4.1.231.2.10.2
Trap name

Meaning

Error class

sniSMARTFailure
Predicted

750

S.M.A.R.T. is warning that a
hard disk may fail.

critical

sniSMARTMonitoring 751
Disabled

The S.M.A.R.T. configuration informational
has been changed.

Table 25: Hard disk traps

ServerView Event Manager

111

Trap overview

5.3.9

Generic traps

This section lists generic traps in alphabetical order.
Trap name

Meaning

Error class

coldStart

An agent was restarted.
minor
MIB view objects may have
changed.

egpNeighborLoss

An EGP neighbor of the
managed node changed
from the UP to the DOWN
state.

major

linkDown

An interface of the
managed node changed
from the UP to the DOWN
state.

critical

linkUp

One interface of the
managed node changed
from the DOWN to the UP
state.

minor

warmStart

An agent was reinitialized, minor
objects remain unchanged.

Table 26: Generic traps

112

ServerView Event Manager

Trap overview

5.3.10 MultiPath traps (mp.mib)
MIB-OID: 1.3.6.1.4.1.231.2.10.2
This section lists MultiPath traps in alphabetical order.
Trap name

Meaning

Error class

sieMP
ActivePortChanged

1202 The user has enabled or
disabled a path of a
MultiPath group.

sieMPAutoRecovered

1205 A path of a MultiPath group, informational
which was in error status, is
accessible again due to
automatic recovery.

sieMPError

1200 A MultiPath group now
consists of only one path,
and an error has been
detected for this path. The
MultiPath group is not
operational anymore.

sieMPErrorCleared

1206 A user has cleared the error informational
status for a path of a
MultiPath group.

sieMPReconfigured

1203 A path has been removed
from or added to a
MultiPath group.

sieMPRetry

1201 An error has been detected critical
on a path of a MultiPath
group. An attempt is being
made to execute the
command on another path
of the MultiPath group.

sieMPStatusChanged

1204 A user has made a change informational
to a MultiPath group
(autorecovery was turned
on or off, loadbalancing was
turned on or off, or one path
was enabled or disabled.

informational

critical

informational

Table 27: MultiPath traps

ServerView Event Manager

113

Trap overview

5.3.11 Mylex traps (Mylex.mib)
MIB-OID: 1.3.6.1.4.1.231.2.10.2
This section lists Mylex traps in alphabetical order.
Trap name

Meaning

Error class

mylexAdapterDied

221 Connection to a disk array
controller interrupted.

critical

mylexAutoRebuild
Started

200 Automatic rebuild of a unit
has been started.

critical

mylexAutoRebuild
Started2

222 Automatic rebuild of a
system drive has been
started.

informational

mylexBBUFound

275 Battery Backup Unit found. informational

mylexBBUPowerLow

276 Battery Backup Unit power
is low.

critical

mylexBBUPowerOK

277 Battery Backup Unit power
is OK.

informational

mylexGamDriver
IncorrectVersion

262 Incorrect version of GAM
driver installed.

minor

mylexGamDriverMissing

261 GAM driver is either not
installed or has not been
started.

minor

mylexInitialization
Cancelled

231 Initialization of system drive informational
canceled.

mylexInitializationDone

230 Initialization of system drive informational
completed successfully.

mylexInitializationFailed

232 Initialization of system drive major
has failed.

mylexInitializationStarted 229 Initialization of system drive informational
started.
mylexLogicalDriveCritical 215 A logical drive is in a critical major
state. One drive in a RAID
configuration has failed.
Table 28: Mylex traps

114

ServerView Event Manager

Trap overview

Trap name

Meaning

Error class

mylexLogicalDriveOffline

214 Logical drive is offline.

critical

mylexLogicalDriveOnline

216 Logical drive is online.

critical

mylexManualRebuild
Started

201 Manual rebuild started.

informational

mylexManualRebuild
Started2

223 Manual rebuild started.
After the rebuild has
finished successfully,
mylexRebuildDone2 will be
sent.

informational

mylexParityCheck
Cancelled

210 Parity check canceled.

informational

mylexParityCheckDone

209 Parity check completed
successfully.

informational

mylexParityCheckError

212 Parity check error detected. major

mylexParityCheck
LogicalDriveFailed

213 Parity check: logical drive
has failed.

major

mylexParityCheckStarted 208 Parity check started.

informational

mylexParityCheckStatus

211 Parity check status.

informational

mylexPhysicalDevice
Added

257 Physical device added.

informational

mylexPhysicalDevice
Alive

218 Physical device online.

informational

mylexPhysicalDevice
Died

217 Physical device is off.

critical

mylexPhysicalDevice
HardError

251 A permanent error has
occurred in the physical
device.

minor

mylexPhysicalDevice
Hotspare

250 Physical device is now a
hot-spare device.

informational

mylexPhysicalDevice
MiscError

254 A miscellaneous error has minor
occurred in physical device.

mylexPhysicalDevice
ParityError

253 Parity error has occurred in minor
physical device.

Table 28: Mylex traps

ServerView Event Manager

115

Trap overview

Trap name

Meaning

Error class

mylexPhysicalDevice
Prefailure

255 Prefailure alert from
physical device.

major

mylexPhysicalDevice
Removed

258 Physical device has been
removed.

major

mylexPhysicalDevice
SoftError

minor
252 A normal (soft) error has
occurred in physical device.

mylexPhysicalDevice
Unconfigured

256 Physical device is
unconfigured.

minor

mylexRaidExpansion
Done

236 RAID capacity expansion
completed successfully.

minor

mylexRaidExpansion
Failed

237 RAID capacity expansion
failed.

major

mylexRaidExpansion
Started

235 RAID capacity expansion
started.

informational

mylexRaidTypeChanged

240 RAID type of system drive
was changed.

informational

mylexRebuildCancelled

203 Rebuild has been canceled. informational

mylexRebuildCancelled2

225 Rebuild of system drive has informational
been canceled.

mylexRebuildDone

202 Rebuild has been
completed successfully.

informational

mylexRebuildDone2

224 Rebuild of system drive
completed successfully.

informational

mylexRebuildError

205 Rebuild error detected.

major

mylexRebuildError2

226 Rebuild error on system
drive detected.

major

mylexRebuildLogical
DriveFailed

207 Rebuild finished at disk
array adapter; bad blocks
detected.

major

mylexRebuildLogical
DriveFailed2

228 Rebuild of system drive
finished; system drive in
server has failed.

major

Table 28: Mylex traps

116

ServerView Event Manager

Trap overview

Trap name

Meaning

Error class

mylexRebuildNew
DeviceFailed

206 Rebuild finished; new
device failed.

major

mylexRebuildNewDevice
Failed2

227 Rebuild of system drive;
new device has failed.

major

mylexRebuildStatus

204 Rebuild status.

informational

mylexSMART
ConfigurationChanged

271 S.M.A.R.T. configuration
has been changed.

informational

mylexSMART
FailurePredicted

270 Sent if a failure (S.M.A.R.T.) critical
has been predicted on a
physical disk.

mylexStateChange
TableFull

220 Cache change table full.
Too many configuration
changes have occurred
since last warm start.

major

mylexSystemDriveBad
Block

238 Bad block detected in
system drive.

minor

mylexSystemDrive
Created

233 System drive created.

informational

mylexSystemDrive
Deleted

234 System drive deleted.

informational

mylexSystemDrive
SizeChanged

239 System drive size changed. informational

mylexWriteBackError

219 Controller cache write-back major
error.

mylexWriteBackError2

260 Controller cache write-back major
error.

Table 28: Mylex traps

ServerView Event Manager

117

Trap overview

5.3.12 PCI HotPlug traps (pcihotplug.mib)
MIB-OID: 1.3.6.1.4.1.231.2.10.2
This section lists PCI HotPlug traps in alphabetical order.
Trap name

Meaning

Error class

sieDeviceHotPlug
TrapHotAdd

1022 A SCSI device was added.

informational

sieDeviceHotPlug
TrapHotRemoval

1020 A SCSI device was
removed.

informational

sieDeviceHotPlug
TrapHotReplace

1021 A SCSI device was
replaced.

informational

siePciHotPlugTrap
EndHotPlugAction

1002 The HotPlug action for the informational
physical slot number held in
pciHotPlugTrapPhysicalSlotN
umber object was finished.

siePciHotPlugTrap
HotRemoval

1000 A Hot Removal action has
been started.

informational

siePciHotPlugTrap
HotReplace

1001 A Hot Replace action has
been started.

informational

Table 29: PCI HotPlug traps

118

ServerView Event Manager

Trap overview

5.3.13 PRIMEPOWER traps
This section describes the traps supplied with PRIMEPOWER.
ADICLIBMIB-V2 traps (ADICLIBMIB-v2.mib)
MIB-OID: 1.3.6.1.4.1.3764.3
Trap name

Meaning

Error class

doorStateChange

The door state has changed.

informational

error

The device has an error. Error informational
code and error data is
displayed.

mailboxStateChange

The mailbox state has
changed.

informational

sac

The device has generated a
SAC code.

informational

shutdown

The device has been shut
down. The shutdown state is
displayed.

informational

startup

The device was started. The
shutdown state is displayed.

informational

statusChange

The status has changed.
Previous status is displayed.

informational

Table 30: ADICLIBMIB traps

DOMAIN-MIB traps (domagt.mib)
MIB-OID: 1.3.6.1.4.1.231.2.41
Trap name

Meaning

Error class

domNodeAdded

A client was added to domain. informational

domNodeDeleted

A client was deleted.

informational

domNodeOffline

A client went offline.

informational

domNodeOnline

A client went online.

informational

Table 31: DOMAIN-MIB traps

ServerView Event Manager

119

Trap overview

Trap name

Meaning

Error class

domNoManagementS 55
erver

An agent was stopped.

informational

domStartTrap

An agent was started.

informational

Table 31: DOMAIN-MIB traps

FSC-LOG3-MIB traps (log3v1.mib)
MIB-OID: 1.3.6.1.4.1.231.2.46.2
Trap name

Meaning

Error class

log3AlertNotice

A log3Event has occurred.
System, module, error and
text is displayed.

critical

log3CriticalNotice

A log3Event has occurred.
System, module, error and
text is displayed.

critical

log3DebugNotice

A log3Event has occurred.
System, module, error and
text is displayed.

informational

log3EmergencyNotice 1

A log3Event has occurred.
System, module, error and
text is displayed.

critical

log3ErrorNotice

A log3Event has occurred.
System, module, error and
text is displayed.

major

log3InformationalNoti
ce

A log3Event has occurred.
System, module, error and
text is displayed.

informational

log3NoticeNotice

A log3Event has occurred.
System, module, error and
text is displayed.

informational

log3OtherNotice

A log3Event has occurred.
System, module, error and
text is displayed.

informational

Table 32: FSC-LOG3-MIB traps

120

ServerView Event Manager

Trap overview

Trap name

Meaning

Error class

log3WarningNotice

A log3Event has occurred.
System, module, error and
text is displayed.

minor

Table 32: FSC-LOG3-MIB traps

UNISERV-MIB traps (uniserv.mib)
MIB-OID: 1.3.6.1.4.1.231.2.41
Trap name

Meaning

Error class

kaiPartitionOffline

700

A partition was powered off.

minor

kaiPartitionOnline

701

A partition was powered on.

informational

Table 33: UNISERV-MIB traps

PRIMEPOWER-XSCF-MIB traps (primepower_xscf.mib)
MIB-OID: 1.3.6.1.4.1.211.1.15.2.1
Trap name

Meaning

Error class

scfAgentStart

XSCF agent has started.

informational

scfHardwareDefectRe 7
pair

A hardware defect was
repaired.

minor

scfHardwareDefectSe 1
t

A hardware defect has
occurred.

critical

scfHardwareDefectUn 2
set

A hardware defect was reset. informational

scfHardwareErrorRep 6
air

A hardware error was
repaired.

minor

scfHardwareErrorSet

A hardware error has
occurred.

critical

A hardware error was reset.

informational

scfHardwareErrorUns 4
et

Table 34: PRIMEPOWER-XSCF-MIB traps

ServerView Event Manager

121

Trap overview
FSC-HACL-MIB traps (v1_fscHaCl.mib)
MIB-OID: 1.3.6.1.4.1.231.2.42.2.0
Trap name

Meaning

Error class

fscHaClApplicationSt
ateChanged

Application state has
changed.

major

fscHaClClusterInfAvai 1
lable

Cluster information is
available. InfoOperScope is
displayed.

informational

fscHaClClusterInfNot
Available

Cluster information is no
longer available.
InfoOperScope is displayed.

major

fscHaClMonitorState
Changed

Cluster monitoring state has
changed.

major

fscHaClResourceStat 6
eChanged

Resource state has changed. minor

fscHaClSystemState
Changed

System state has changed.

critical

Table 35: FSC-HACL-MIB traps

WSA-TRAP-MIB traps (wsatrap.mib)
MIB-OID: 1.3.6.1.4.1.231.2.41
Trap name

Meaning

Error class

testTrap

600 Test trap from server (no
error).

informational

wsaAgentStart

informational

WsaAgent has started.

wsaControllerHardwareD 307 Defect on controller
efectSet
hardware has occurred.

critical

wsaControllerHardwareE 308 Error on controller
rrorSet
hardware has occurred.

critical

wsaControllerRepair

309 Controller was repaired.

minor

wsaDefectRepair

minor

wsaDROperationStarted

312 DR operation was started.

A defect was repaired.

informational

Table 36: WSA-TRAP-MIB traps

122

ServerView Event Manager

Trap overview

Trap name

Meaning

wsaDROperationFinishe
d

313 DR operation was
terminated.

Error class
informational

wsaEnvironmentHardwar 301 Defect on environment
eDefectSet
hardware has occurred.

critical

wsaEnvironmentHardwar 302 Error on environment
eErrorSet
hardware has occurred.

critical

wsaEnvironmentRepair

303 Environment component
was repaired.

minor

wsaErrorRepair

minor

wsaGenLogMessage

900 Error in one module on
server has occurred.

informational

wsaGenLogMessageInfo 910 Error in one module on
server has occurred.

informational

wsaGenLogMessageCriti 913 Error in one module on
cal
server has occurred.

critical

wsaGenLogMessageMaj 912 Error in one module on
or
server has occurred.

major

wsaGenLogMessageMin 911 Error in one module on
or
server has occurred.

minor

wsaHardwareActiveSet

informational

An error was repaired.

315 Hardware active was set.

wsaHardwareDeactiveSe 314 Hardware deactive was set. critical
t
wsaHWComponentAttac
hed

316 Hardware component has
been attached.

informational

wsaHWComponentDetac 317 Hardware component has
hed
been detached.

informational

wsaLarHardwareDefectS 1
et

A hardware defect has
occurred.

critical

wsaLarHardwareDefectU 2
nset

A hardware defect was
repaired.

informational

wsaLarHardwareErrorSet 3

A hardware error has
occurred.

critical

Table 36: WSA-TRAP-MIB traps

ServerView Event Manager

123

Trap overview

Trap name

wsaLarHardwareErrorUn 4
set
wsaLUNStateChanged

Meaning

Error class

A hardware error was
repaired.

informational

101 State of LUN has changed. critical

wsaMonitoringRuleInitiali 311 EEM rule was initialized.
zed

minor

wsaMonitoringRuleMatch 310 EEM rule was matched.
ed

informational

wsaNodeStatusIntegrate
d

A node was integrated.

informational

wsaNodeStatusNotavail

A node is not available.

critical

wsaNodeStatusNotrunni
ng

A node is not running.

critical

wsaRAIDControllerDefec 102 Defect on RAID controller
t
has occurred.

critical

wsaRAIDDiskDefect

critical

103 Defect on RAID disk has
occurred.

wsaStorageHardwareDef 304 Defect on storage hardware critical
ectSet
has occurred.
wsaStorageHardwareErr
orSet

305 Error on storage hardware
has occurred.

critical

wsaStorageRepair

306 Storage component was
repaired.

minor

Table 36: WSA-TRAP-MIB traps

124

ServerView Event Manager

Trap overview

5.3.14 PXRE traps (dec.mib)
MIB-OID: 1.3.6.1.4.1.36.2.15.21
This section lists PXRE traps in alphabetical order.
Trap name

Meaning

Error class

cacheBatteryFailureTrap

A controller cache battery major
has failed. Replace cache
battery or replenish charge.

cacheBattery
InformationTrap

A controller cache battery
has GOOD state.

informational

cacheBatteryLowTrap

A controller cache battery
has LOW state. Replace
cache battery or replenish
charge.

minor

communication
FailureTrap

Communication with the
critical
subsystem has failed. The
Possible causes are data
path interruption,
communication LUN failure,
2 or more power supplies
failed, 2 or more fans failed,
temperature over limit, both
controllers failed.

communicationInformatio 13
nTrap

Communication with the
subsystem has recovered.

controllerFailureTrap

The Secondary Controller major
in the subsystem has failed.
Replace controller. Possible
causes are PCMCIA
memory card ejected,
controller physically
removed, actual hardware
failure.

controllerInformationTrap 15

The Secondary Controller
in the subsystem has
recovered.

informational

Table 37: PXRE traps

ServerView Event Manager

125

Trap overview

Trap name

Meaning

Error class

diskFailureTrap

A disk drive has failed. The major
location of the disk is
indicated by the disk name.
Replace the disk device.
The numbers in the name
indicate Port, Target, Lun
behind the controller pair.
Examples:
– DISK10100 is disk
location Port 1, Target
01, Lun 00.
– DISK30300 is disk
location Port 3, Target
03, Lun 00.

diskInformationTrap

A disk drive has recovered. informational
The location of the disk is
indicated by the disk name.
The numbers in the name
indicate Port, Target, Lun
behind the controller pair.
Examples:
– DISK10100 is disk
location Port 1, Target
01, Lun 00.
– DISK30300 is disk
location Port 3, Target
03, Lun 00.

externalInputFailureTrap

The user-defined External major
Input to the EMU indicates
a failure. If the state of the is
FAILURE, then one of the
user-defined external input
devices is reporting a
problem.

externalInput
InformationTrap

The user-defined External
Input to the EMU indicates
a recovery.

informational

Table 37: PXRE traps

126

ServerView Event Manager

Trap overview

Trap name

Meaning

Error class

fanFailureTrap

The fan in the specified
major
location has failed. Replace
fan.

fanInformationTrap

The fan in the specified
location was recovered.

lunFailureTrap

The LUN has failed and is critical
off-line. Possible cause is
too many failed disk drives
that make up the LUN, the
OS can no longer
communicate with the LUN
for other reasons.

lunInformationTrap

A LUN has become optimal informational
due to successful
completion of the
reconstruction process.

lunReconstructTrap

The LUN has started the
reconstruction process but
is available for normal use.
Possible causes are an
available disk drive was
created as a spare to be
inserted into the set, an
existing spare was
automatically added to the
set for reconstruction upon
failure of a member disk
device.

lunReducedTrap

A LUN has become
major
degraded due to a member
disk device failure. Replace
the failed disk device; add a
spare to the system to
cause a reconstruct.

informational

minor

Table 37: PXRE traps

ServerView Event Manager

127

Trap overview

Trap name

Meaning

Error class

powerSupplyFailureTrap

The power supply in the
specified location has
failed. Replace power
supply.

major

powerSupply
InformationTrap

Power supply was
recovered.

informational

temperature
InformationTrap

A temperature sensor
indicates temperature
below WARNING threshold
limit.

informational

temperatureOver
ThresholdTrap

A temperature sensor has major
exceeded WARNING
threshold limit. Lower
environmental temperature
or raise internal threshold
limit depending upon
application.

Table 37: PXRE traps

128

ServerView Event Manager

Trap overview

5.3.15 RAID Adapter traps (Megaraid.mib)
MIB-OID: 1.3.6.1.4.1.16.1.1.200
This section lists RAID Adapter traps in alphabetical order.
Trap name

Meaning

Error class

rtBatteryMissing

9020

Adapter-%d: Battery
Module is missing.

informational

rtBattery
TemperatureHigh

9022

Adapter-%d: Battery
Module temperature
exceeded Danger
Threshold.

informational

rtBatteryVolatageLow

9021

Adapter-%d: Battery
Module voltage is low.

informational

rtCheck
ConditionStatus

9018

Adapter-%d, Channel-%d, informational
Target-%d: Command
completed with Sense_Key0x%x ASC-0x%x ASCQ0x%x.

rtCheck
ConsistencyAborted

9010

Adapter-%d, Logical Drive%d: Check consistency
aborted by user.

informational

rtCheck
9009
ConsistencyCompleted

Adapter-%d, Logical Drive%d: Check Consistency
completed. No
inconsistencies found.

informational

rtCheck
ConsistencyFailed

9012

Adapter-%d, Logical Drive%d: Check consistency
failed.

informational

rtCheck
ConsistencyStarted

9008

Adapter-%d, Logical Drive%d: Check consistency
started.

informational

rtConfigUpdated

9001

Adapter-%d: A new
configuration has been
written.

informational

Table 38: RAID Adapter traps

ServerView Event Manager

129

Trap overview

Trap name

Meaning

Error class

rtConsistency
Corrected

9011

Adapter-%d, Logical Drive%d: Check consistency
operation completed.
Inconsistencies have been
cured.

informational

rtInitializeAborted

9006

Adapter-%d, Logical Drive- informational
%d: Initialization aborted by
user.

rtInitializeCompleted

9005

Adapter-%d, Logical Drive- informational
%d: Initialization completed
successfully.

rtInitializeFailed

9007

Adapter-%d, Logical Drive%d: Initialization failed.

informational

rtInitializeStarted

9004

Adapter-%d, Logical Drive%d: Initialization started.

informational

rtLogicalDrive
StateChange

9003

Adapter-%d, Logical Drive- informational
%d: State changed from %s
to %s.

rtNewDriveInserted

9019

Adapter-%d, Channel-%d,
Target-%d: New device
inserted.

informational

rtPhysicalDrive
StateChange

9002

Adapter-%d, Channel-%d,
Target-%d: Drive state
changed from %s to %s.

informational

rtPredictiveFailures
Exceeded

9016

Adapter-%d, Channel-%d,
Target-%d: Reported
predictive failure. Drive
identification string = %s
Sense Key = 0x%x, ASC =
0x%x, ASCQ = 0x%x.

informational

Table 38: RAID Adapter traps

130

ServerView Event Manager

Trap overview

Trap name

Meaning

Error class

rtPredictiveFailures
False

9017

Adapter-%d, Channel-%d, informational
Target-%d: Reported failure
prediction threshold
exceeded [FALSE]. Drive
identification string = %s
Sense Key = 0x%x, ASC =
0x%x, ASCQ = 0x%x.

rtReconstruction
Completed

9014

Adapter-%d, Logical Drive%d: Reconstruction
completed successfully.

informational

rtReconstructionFailed

9015

Adapter-%d, Logical Drive%d: Reconstruction failed.

informational

rtReconstruction
Started

9013

Adapter-%d, Logical Drive- informational
%d: Reconstruction started.

Table 38: RAID Adapter traps

ServerView Event Manager

131

Trap overview

5.3.16 RomPilot traps (Rompilot.mib)
MIB-OID: 1.3.6.1.4.1.2487
This section lists RomPilot traps in alphabetical order.
Trap name

Meaning

Error class

RomPilotColdReset

258

Phoenix RomPilot was
loaded after a cold system
reset.

informational

RomPilot
DiagnosticReset

259

Phoenix RomPilot was
loaded after a diagnostic
system reset.

informational

RomPilotFatalError

769

Phoenix RomPilot detected informational
a fatal error.

RomPilotGenericBoot

512

Phoenix RomPilot
announces a generic boot
(about to load OS).

informational

Phoenix RomPilot was
loaded after an IDE Boot
system reset.

informational

RomPilotIDEBootReset 260

RomPilotOSStarted

1280 Phoenix RomPilot
informational
announces, that the OS has
been started.

RomPilot
PostWarningError

771

Phoenix RomPilot detected informational
a post warning error.

RomPilotPressF1

770

Phoenix RomPilot is
running and needs a [F1]
key press to continue.

RomPilot
UnspecifiedReset

256

Phoenix RomPilot was
informational
loaded after an unspecified
system reset (assume cold
reset).

RomPilotWarmReset

257

Phoenix RomPilot was
informational
loaded after a warm system
reset.

informational

Table 39: ROMPilot traps

132

ServerView Event Manager

Trap overview

5.3.17 ServerControl traps (SC.mib)
MIB-OID: 1.3.6.1.4.1.231.2.10.2
This section lists ServerControl traps in alphabetical order.
Trap name

Meaning

cabinetNotConfigured

623 Cabinet is not configured.

informational

cabinetSwitchedOff

617 Cabinet was switched off.

informational

cabinetSwitchedOn

618 Cabinet was switched on.

informational

correctableMemError

643 Correctable memory error.

minor

correctableMemError
Addr

637 Correctable memory error
at address.

minor

correctableMemError
Bank

639 Correctable memory error
in bank.

minor

correctableMemError
Module

641 Correctable memory error
in module.

minor

fanCriticalError

622 A fan is critical and will fail
soon.

informational

fanError

601 Fan failed.

critical

fanOk

629 Fan is OK.

informational

frontDoorStatusChanged 646 Status of front door
changed.

Error class

informational

housingOpenStatus
Changed

647 Status of housing changed. informational

internalError

620 Internal error in server
management controller
software.

memErrorModuleFailing

669 A memory module is failing. major

memErrorModule
Prefailure

668 A memory module is
major
predicted to fail (prefailure).

memErrorModule
Replaced

670 A memory module had
failed and was replaced by
a hot-spare module.

informational

major

Table 40: ServerControl traps (SC.mib)

ServerView Event Manager

133

Trap overview

Trap name

Meaning

Error class

notEnoughCabinets

615 The actual number of
major
storage extensions is lower
than number stored in the
configuration.

powerOffTimeReached

645 Power off time has been
reached.

powerSupplyAdded

625 A power supply was added. informational

powerSupplyFailed

626 A power supply has failed.

major

powerSupplyOk

627 The power supply is
working again.

informational

powerSupplyRemoved

624 The power supply has been informational
removed.

powerSupplyStatus
Critical

628 Not enough power supplies critical
are operating.

scbBBUNotdetected

614 A BBU is configured but no informational
BBU was detected.

scbUnconfiguredBBU
Detected

613 A BBU is detected but no
BBU was configured.

informational

scbUnconfiguredUPS
Detected

611 A UPS is detected but no
UPS was configured.

informational

scbUPSNotdetected

612 A UPS is configured but no major
UPS was detected.

selftestError

609 The server management
controller has failed.

critical

selftestWarning

608 The server management
controller has detected a
minor problem during its
self-test.

minor

serverManagement
Disabled

631 Server Management BIOS
is disabled.

informational

serverShutdown

621 Server has been shut down. informational

sieScBootCountZero

666 Boot retry counter gets zero major
on power up.

informational

Table 40: ServerControl traps (SC.mib)

134

ServerView Event Manager

Trap overview

Trap name

Meaning

sieScBootError

661 No bootable operating
system can be found.

Error class
informational

sieScBootWatchdogExpir 662 Boot watchdog expires.
ed

informational

sieScCpuPrefailure

673 A CPU is predicted to fail
(prefailure).

major

sieScDiagnosticBoot

665 Server is reset and
diagnostic boot is enabled.

informational

sieScMessageLogFull

667 System Event Log is full. No minor
more message can be
logged. Trap will not occur
on wrap-around log types.

sieScMessageLog
Warning

minor
672 The warning threshold for
the number of System
Event Log entries has been
exceeded.

sieScNoBootCpu

658 The system boot fails,
informational
because no valid boot CPU
has been found.

sieScPostError

659 System boot fails, because informational
the power on self test
(POST) has reported an
error.

sieScPowerFail

674 DC power failed in the
specified cabinet. System
may stop when this
condition occurs.

critical

sieScPowerOn

657 A server is powered on.

informational

sieScSetupEntered

660 BIOS setup has been
entered.

informational

sieScSoftwareWatchdog
Expired

663 Software watchdog expires. informational

Table 40: ServerControl traps (SC.mib)

ServerView Event Manager

135

Trap overview

Trap name

Meaning

Error class

sieScUserAuthentication
Failure

664 User authentication failure
is detected via PPP, FTP,
HTTP or telnet.

major

sniScCpuSpeedChanged 656 CPU speed has changed
because of temperature
problems.

informational

sniScFanAdded

653 The indicated hot-plug fan
was inserted.

informational

sniScFanRemoved

654 The indicated hot-plug fan
was removed.

informational

sniScPowerSupply
RedundancyLost

671 Power supply redundancy
no longer available.

minor

sniScRedundant
FanFailed

648 The indicated redundant
fan failed.

major

sniScRedundant
PowerSupplyFailed

649 One redundant hot-replace major
power supply failed.

sniScShutdown
Cancelled

655 A pending server shutdown informational
was canceled by the user.

sniScVoltageOk

650 Power supply voltage is
within normal range again.

sniScVoltageTooHigh

652 Power supply voltage is too critical
high.

sniScVoltageTooLow

651 Power supply voltage is too critical
low.

svCommunication
Established

636 Communication with the
server management
controller was established.

informational

svCommunicationFailure

610 Communication with the
server management
controller was interrupted.

critical

tempCritical

604 The temperature has
reached a critical level.

critical

tempOk

602 The temperature is within
normal range.

informational

Table 40: ServerControl traps (SC.mib)

136

ServerView Event Manager

Trap overview

Trap name

Meaning

Error class

tempSensorBroken

630 The temperature sensor is major
defective or not connected.

tempSensorOk

635 The temperature sensor is
working again.

informational

tempWarn

603 The temperature has
reached the warning level.

major

testTrap

600 Test trap sent to verify trap
connection.

informational

tooManyCabinets

616 The actual number of
storage subsystems is
higher than the number
stored in the configuration.

minor

trapAcFail

632 AC power has failed.

critical

trapDuplicateCabinetId

633 Two or more cabinets
major
(server or storage
subsystems) have the same
ID number.

trapEventLog

634 An error was recorded. See major
the server management
event / error log (recovery)
for detailed information.
This could have happened
when an error occurred
before the agent was
running or any error without
a specific trap.

Table 40: ServerControl traps (SC.mib)

ServerView Event Manager

137

Trap overview

Trap name

Meaning

Error class

trapOnBattery

606 AC power failure. Cabinet is critical
running on battery power.
The UPS is operating on
battery power or the power
supply is drawing current
from the backup battery unit
(BBU). This trap is
persistent and is resent at
one minute intervals until
the mains returns or the
system is switched off.

trapOnMains

607 AC power OK.

informational

uncorrectableMemError

644 Uncorrectable memory
error.

critical

uncorrectableMem
ErrorAddr

638 Uncorrectable memory
error at address.

critical

uncorrectableMemError
Bank

640 Uncorrectable memory
error in bank.

critical

uncorrectableMemError
Module

642 Uncorrectable memory
error in module.

critical

Table 40: ServerControl traps (SC.mib)

138

ServerView Event Manager

Trap overview

5.3.18 ServerControl traps (SC2.mib)
MIB-OID: 1.3.6.1.4.1.231.2.10.2.2.10.20
This section lists ServerControl traps in alphabetical order.
Trap name

Meaning

Error class

sc2TrapAcFail

2040 Mains failed in the specified critical
cabinet. This trap occurs
only in storage extension
cabinets without UPS or
BBU. A server has no time
to send this trap.

sc2TrapBatteryVoltage
Prefail

2054 Battery is predicted to fail.

sc2TrapBiosSelftest
Error

2005 A critical error occurs while critical
BIOS selftest. Take notice
of this error to clear the
error condition.

sc2TrapBootMessage
LogEntry

2102 An error message was
major
written into the
systemboard's message
log. This could have
happened when an error
occurred before the server
management agents were
running or any error without
a specific trap. See server
management message log
for detailed error
description.

major

sc2TrapBootRetryCount 2095 This trap will be sent when a major
Zero
boot retry counter gets zero
on power up.
Table 41: ServerControl traps (SC2.mib)

ServerView Event Manager

139

Trap overview

Trap name

Meaning

Error class

sc2TrapCabinetSwitche 2090 This trap will be sent when a informational
dOff
cabinet is switched off. For
obvious reasons it cannot
be sent when the main
cabinet is switched off.
sc2TrapCabinetSwitche 2091 This trap will be sent when a informational
dOn
cabinet is switched on.
sc2TrapCommunication 2002 The communication with
informational
Established
the management controller
was reestablished.
sc2TrapCommunication 2001 The communication with
Failure
management controller
failed.

minor

sc2TrapControllerSelfte 2004 Controller selftest error.
stError

critical

sc2TrapControllerSelfte 2003 Controller selftest warning. minor
stWarning
sc2TrapCorrectableMe
mErrorAddr

2060 A correctable memory error informational
at specified address was
detected.

sc2TrapCorrectableMe
mErrorBank

2062 A correctable memory error informational
at specified bank was
detected.

sc2TrapCorrectableMe
mErrorModule

2064 A correctable memory error informational
at specified module was
detected.

sc2TrapCorrectableMe
mError

2066 A correctable memory error informational
at unknown location was
detected.

sc2TrapCpuPrefail

2081 A CPU is predicted to fail
(prefailure).

sc2TrapCpuSpeedChan 2080 This trap will be sent if the
ged
CPU clock frequency was
changed because of a
temperature problem.

major
informational

Table 41: ServerControl traps (SC2.mib)

140

ServerView Event Manager

Trap overview

Trap name

Meaning

Error class

sc2TrapDcFail

2041 DC power failed in the
specified cabinet.
This is the result of the
systems power-good
sensor monitoring. The
system stops if this error
occurs.

critical

sc2TrapFanAdded

2010 The indicated hot-plug fan
was inserted.

informational

sc2TrapFanCritical

2013 The indicated fan became
critical.

major

sc2TrapFanFailed

2014 The indicated fan failed.

critical

sc2TrapFanOk

2012 The indicated fan is OK
again.

informational

sc2TrapFanRemoved

2011 The indicated hot-plug fan
was removed.

informational

sc2TrapIntrusionAsserti 2110 The front door or housing
on
was opened.

major

sc2TrapIntrusionChang
ed

2112 The front door or housing
was opened or closed.

major

sc2TrapIntrusionDeass
ertion

2111 The front door or housing
was closed.

informational

sc2TrapMemErrorModul 2069 A memory module failed.
eFailing

major

sc2TrapMemErrorModul 2068 A memory module is
major
ePrefail
predicted to fail (prefailure).
sc2TrapMemErrorModul 2070 A memory module failed
major
eReplaced
and was replaced by a hotspare module.
Table 41: ServerControl traps (SC2.mib)

ServerView Event Manager

141

Trap overview

Trap name

Meaning

Error class

sc2TrapMessageLogFul 2100 The System Event Log
l
(message log) is full. No
more messages can be
logged. This trap will not
occur on wrap-around log
types.

minor

sc2TrapMessageLogWa 2101 The warning threshold for
minor
rning
the number of System
Event Log entries has been
exceeded.
sc2TrapOnBattery

2042 The UPS is operating on
critical
battery power or the power
supply is drawing current
from the backup battery unit
(BBU). This trap is
persistent and is resent at
one minute intervals until
the mains returns or the
system is switched off.

sc2TrapOnMains

2043 The mains voltage returned informational
after a power failure.

sc2TrapPowerOffTimeR 2092 Power off time reached.
eached

informational

sc2TrapPowerSupplyAd 2030 One hot-replace power
ded
supply was added.

informational

sc2TrapPowerSupplyCri 2033 Power supply status
tical
became critical.

critical

sc2TrapPowerSupplyFai 2034 One hot-replace power
led
supply failed.

major

sc2TrapPowerSupplyOk 2032 Power supply is working
again.

informational

sc2TrapPowerSupplyRe 2036 Power supply redundancy
dundancyLost
id no longer available.

minor

sc2TrapPowerSupplyRe 2031 One hot-replace power
moved
supply was removed.

informational

Table 41: ServerControl traps (SC2.mib)

142

ServerView Event Manager

Trap overview

Trap name

Meaning

sc2TrapRedundantFanF 2015 The indicated redundant
ailed
fan failed.

Error class
major

sc2TrapRedundantPow
erSupplyFailed

2035 One redundant hot-replace major
power supply failed.

sc2TrapServerShutdow
n

2093 This trap will be sent before informational
a server will switch off.

sc2TrapSevereSystemE 2006 The system was restarted critical
rror
after a severe problem. See
server management
message log (recovery log)
for detailed information.
sc2TrapShutdownCanc
elled

2094 This trap will be sent if a
pending server shutdown
was canceled by the user.

informational

sc2TrapTempCritical

2022 The temperature of the
indicated sensor is out of
tolerance range. The
system will shut down and
power off if shutdown is
enabled.

critical

sc2TrapTempOk

2020 The temperature of the
indicated sensor has
decreased to the normal
level.

informational

sc2TrapTempSensorOk 2023 The indicated broken
temperature sensor is OK
again.

informational

sc2TrapTempSensorBro 2024 The indicated temperature
ken
sensor is broken.

major

sc2TrapTempWarning

2021 The temperature of the
indicated sensor has
reached the warning level.

major

sc2TrapTest

2000 Test trap to verify trap
connection.

informational

Table 41: ServerControl traps (SC2.mib)

ServerView Event Manager

143

Trap overview

Trap name

Meaning

Error class

sc2TrapUncorrectableM 2067 A uncorrectable memory
emError
error at unknown location
was detected.

critical

sc2TrapUncorrectableM 2061 An uncorrectable memory
emErrorAddr
error at specified address
was detected.

critical

sc2TrapUncorrectableM 2063 An uncorrectable memory critical
emErrorBank
error at specified bank was
detected.
sc2TrapUncorrectableM 2065 A correctable memory error critical
emErrorModule
at specified module was
detected.
sc2TrapVoltageOk

2050 Power supply voltage is
within normal range again.

informational

sc2TrapVoltageFailed

2053 Power supply voltage is out critical
of range.

sc2TrapVoltageTooHigh 2052 Power supply voltage is too critical
high.
sc2TrapVoltageTooLow

2051 Power supply voltage is too critical
low.

sc2TrapDrvMonEventM 2150 Driver Monitoring detected
essage
an informational event.

informational

sc2TrapDrvMonEventW 2151 Driver Monitoring detected
arning
a warning event.

minor

sc2TrapDrvMonEventEr 2152 Driver Monitoring detected
ror
an error event.

major

Table 41: ServerControl traps (SC2.mib)

144

ServerView Event Manager

Trap overview

5.3.19 ServerView traps (ServerView.mib)
MIB-OID: 1.3.6.1.4.1.231.2.10.2
This section lists ServerView traps in alphabetical order.
Trap name

Meaning

Error class

sniSvGenericTrap
Forward

700 A ServerView alarm signal
has been received.

informational

sniSvPagerOff

701 The pager should be
switched off.

informational

sniSvPassThrough
TrapForward

703 Forwarded if the Event
informational
Manager receives a trap to
be forwarded. The original
server name and severity is
retained.

sniSvServerState
Changed

702 Generated by Operations
Manager if server changes
state (manageable/not
manageable).

informational

Table 42: ServerView traps

ServerView Event Manager

145

Trap overview

5.3.20 ServerView status traps (Status.mib)
MIB-OID: 1.3.6.1.4.1.231.2.10.2
This section lists ServerView status traps in alphabetical order.
Trap name

sieStTrapStatusChanged 1100

Meaning

Error class

System status has changed informational
at server.

Table 43: ServerView status trap

146

ServerView Event Manager

Trap overview

5.3.21 Tape drive traps (tapealrt.mib)
MIB-OID: 1.3.6.1.4.1.11.2.3.9.7.1
This section lists tape drive traps in alphabetical order.
Trap name

Meaning

Error class

tapeAlertTrap1

The tape drive is having
minor
problems reading data. No
data has been lost, but
there has been a reduction
in the performance of the
tape.

tapeAlertTrap2

The tape drive is having
minor
problems writing data. No
data has been lost, but
there has been a reduction
in the capacity of the tape.

tapeAlertTrap3

The operation has stopped minor
because an error has
occurred while reading or
writing data which the drive
cannot correct.

tapeAlertTrap4

Your data is at risk:

critical

1. Copy any data you
require from this tape.
2. Do not use this tape
again.
3. Restart the operation
with a different tape.
tapeAlertTrap5

The tape is damaged or the critical
drive is faulty. Call the tape
drive supplier helpline.

Table 44: Tape traps

ServerView Event Manager

147

Trap overview

Trap name

Meaning

Error class

tapeAlertTrap6

The tape is from a faulty
batch or the tape drive is
faulty:

critical

1. Use a good tape to test
the drive.
2. If the problem persists,
call the tape drive
supplier helpline.
tapeAlertTrap7

The tape cartridge has
reached the end of its
calculated useful life:

minor

1. Copy any data you need
to another tape
2. Discard the old tape.
tapeAlertTrap8

The tape cartridge is not
data-grade. Any data you
back up to the tape is at
risk. Replace the cartridge
with a data-grade tape.

minor

tapeAlertTrap9

You are trying to write to a
write-protected cartridge.
Remove the writeprotection or use another
tape.

critical

tapeAlertTrap10

You cannot eject the
informational
cartridge because the tape
drive is in use. Wait until the
operation is complete
before ejecting the
cartridge.

tapeAlertTrap11

The tape in the drive is a
cleaning cartridge. If you
want to back up or restore,
insert a data-grade tape.

informational

Table 44: Tape traps

148

ServerView Event Manager

Trap overview

Trap name

Meaning

Error class

tapeAlertTrap12

You have tried to load a
informational
cartridge of a type which is
not supported by this drive.

tapeAlertTrap13

The operation has failed
because the tape in the
drive has snapped:

critical

1. Discard the old tape.
2. Restart the operation
with a different tape.
tapeAlertTrap14

The operation has failed
because the tape in the
drive has snapped:

critical

1. Do not attempt to extract
the tape cartridge.
2. Call the tape drive
supplier helpline.
tapeAlertTrap15

The memory in the tape
cartridge has failed, which
reduces performance. Do
not use the cartridge for
further backup operations.

minor

tapeAlertTrap16

The operation has failed
critical
because the tape cartridge
was manually ejected while
the tape drive was actively
writing or reading.

tapeAlertTrap17

You have loaded a cartridge minor
of a type that is read-only in
this drive. The cartridge will
appear as write-protected.

tapeAlertTrap18

The directory on the tape
cartridge has been
corrupted. File search
performance will be
degraded.

minor

Table 44: Tape traps

ServerView Event Manager

149

Trap overview

Trap name

Meaning

Error class

tapeAlertTrap19

informational
The tape cartridge is
nearing the end of its useful
life. It is recommended that
you:
1. Use another tape
cartridge for your next
backup.
2. Store this tape cartridge
in a safe place in case
you need to restore data
from it.

tapeAlertTrap20

critical

The tape drive needs
cleaning:
1. If the operation has
stopped, eject the tape
and clean the drive.
2. If the operation has not
stopped, wait for it to
finish and then clean the
drive.

tapeAlertTrap21

The tape drive is due for
routine cleaning:

minor

1. Wait for the current
operation to finish.
2. Then use a cleaning
cartridge.
tapeAlertTrap22

The last cleaning cartridge
used in the tape drive has
worn out:

critical

1. Discard the worn out
cleaning cartridge.
2. Wait for the current
operation to finish.
3. Then use a new
cleaning cartridge.
Table 44: Tape traps

150

ServerView Event Manager

Trap overview

Trap name

Meaning

Error class

tapeAlertTrap23

The last cleaning cartridge
used in the tape drive was
an invalid type:

critical

1. Do not use this cleaning
cartridge in this drive.
2. Wait for the current
operation to finish.
3. Then use a valid
cleaning cartridge.
tapeAlertTrap29

Preventive maintenance of minor
the tape drive is required.
Check the tape drive users
manual for device specific
preventive maintenance
tasks or call the tape drive
supplier helpline.

tapeAlertTrap30

The tape drive has a
hardware fault:

critical

1. Eject the tape or
magazine.
2. Reset the drive.
3. Restart the operation.
tapeAlertTrap31

The tape drive has a
hardware fault:

critical

1. Turn the tape drive off
and then on again.
2. Restart the operation.
3. If the problem persists,
call the tape drive
supplier helpline.
Table 44: Tape traps

ServerView Event Manager

151

Trap overview

Trap name

Meaning

Error class

tapeAlertTrap32

The tape drive has a
problem with the host
interface:

minor

1. Check the cables and
cable connections.
2. Restart the operation.
tapeAlertTrap33

The operation has failed:

critical

1. Eject the tape or
magazine.
2. Insert the tape or
magazine again.
3. Restart the operation.
tapeAlertTrap34

The firmware download has minor
failed because you have
tried to use the incorrect
firmware for this tape drive.
Obtain the correct firmware
and try again.

tapeAlertTrap35

Environmental conditions
inside the tape drive are
exceeding the humidity
specifications.

tapeAlertTrap36

Environmental conditions
minor
inside the tape drive are
exceeding the temperature
specifications.

tapeAlertTrap37

The voltage supply to the
tape drive exceeds
specifications.

tapeAlertTrap38

A hardware failure of the
critical
tape drive is predicted. Call
the tape drive supplier
helpline.

minor

Table 44: Tape traps

152

ServerView Event Manager

Trap overview

Trap name

Meaning

Error class

tapeAlertTrap39

The tape drive may have a
hardware fault. Run
extended diagnostics to
verify and diagnose the
problem. Check the tape
drive users manual for
device specific instructions
on running extended
diagnostic tests.

minor

tapeAlertTrap40

The changer mechanism is critical
having difficulty
communicating with the
tape drive:
1. Turn the autoloader off
then on.
2. Restart the operation.
3. If problem persists, call
the tape drive supplier
helpline.

tapeAlertTrap41

A tape has been left in the
autoloader by a previous
hardware fault:

critical

1. Insert an empty
magazine to clear the
fault.
2. If the fault does not
clear, turn the
autoloader off and then
on again.
3. If the problem persists,
call the tape drive
supplier helpline.
tapeAlertTrap42

There is a problem with the minor
autoloader mechanism.

Table 44: Tape traps

ServerView Event Manager

153

Trap overview

Trap name

Meaning

Error class

tapeAlertTrap43

The operation has failed
because the autoloader
door is open:

critical

1. Clear any obstructions
from the autoloader
door.
2. Eject the magazine and
then insert it again.
3. If the fault does not
clear, turn the
autoloader off and then
on again.
4. If the problem persists,
call the tape drive
supplier helpline.
tapeAlertTrap44

The autoloader has a
hardware fault:

critical

1. Turn the autoloader off
and then on again.
2. Restart the operation.
3. If the problem persists,
call the tape drive
supplier helpline.
tapeAlertTrap45

The autoloader cannot
operate without the
magazine.

critical

1. Insert the magazine into
the autoloader.
2. Restart the operation.
tapeAlertTrap46

A hardware failure of the
changer mechanism is
predicted. Call the tape
drive supplier helpline.

minor

Table 44: Tape traps

154

ServerView Event Manager

Trap overview

Trap name

Meaning

tapeAlertTrap256

256 The library mechanism is
having difficulty
communicating with the
drive:

Error class
critical

1. Turn the library off then
on.
2. Restart the operation.
3. If problem persists, call
the library supplier
helpline.
tapeAlertTrap257

257 There is a problem with the minor
library mechanism. If
problem persists, call the
library supplier helpline.

tapeAlertTrap258

258 The library has a hardware critical
fault:
1. Reset the library.
2. Restart the operation.
Check the library users
manual for device
specific instructions on
resetting the device.

tapeAlertTrap259

259 The library has a hardware critical
fault:
1. Turn the library off and
then on again.
2. Restart the operation.
3. If the problem persists,
call the library supplier
helpline. Check the
library users manual for
device specific
instructions on turning
the device power on and
off.

Table 44: Tape traps

ServerView Event Manager

155

Trap overview

Trap name

Meaning

Error class

tapeAlertTrap260

260 The library mechanism may minor
have a hardware fault. Run
extended diagnostics to
verify and diagnose the
problem. Check the library
users manual for device
specific instructions on
running extended
diagnostic tests.

tapeAlertTrap261

261 The library has a problem
with the host interface:

critical

1. Check the cables and
cable connections.
2. Restart the operation.
tapeAlertTrap262

262 A hardware failure of the
minor
library is predicted. Call the
library supplier helpline.

tapeAlertTrap263

263 Preventative maintenance
of the library is required.
Check the library users
manual for device specific
preventative maintenance
tasks, or call your library
supplier helpline.

tapeAlertTrap264

264 General environmental
critical
conditions inside the library
have exceeded the humidity
specifications.

tapeAlertTrap265

265 General environmental
critical
conditions inside the library
have exceeded the
temperature specifications.

minor

Table 44: Tape traps

156

ServerView Event Manager

Trap overview

Trap name

Meaning

Error class

tapeAlertTrap266

critical
266 The voltage supply to the
library exceeds
specifications. There is a
potential problem with the
power supply or failure of a
redundant power supply.

tapeAlertTrap267

267 A cartridge has been left in critical
a drive inside the library by
a previous hardware fault:
1. Insert an empty
magazine to clear the
fault.
2. If the fault does not
clear, turn the library off
and then on again.
3. If the problem persists,
call the library supplier
helpline.

tapeAlertTrap268

268 There is a potential problem minor
with a drive ejecting
cartridges short or with the
library mechanism picking a
cartridge from a slot. If the
problem persists, call the
library supplier helpline.

tapeAlertTrap269

269 There is a potential problem minor
with the library mechanism
placing a cartridge into a
slot. If the problem persists,
call the library supplier
helpline.

tapeAlertTrap270

270 There is a potential problem minor
with a drive or the library
mechanism loading
cartridges, or an
incompatible cartridge.

Table 44: Tape traps

ServerView Event Manager

157

Trap overview

Trap name

Meaning

Error class

tapeAlertTrap271

271 The operation has failed
because the library door is
open:

critical

1. Clear any obstructions
from the library door.
2. Close the library door.
3. If the problem persists,
call the library supplier
helpline.
tapeAlertTrap272

272 There is a mechanical
problem with the library
media import/export
mailslot.

critical

tapeAlertTrap273

273 The library cannot operate
without the magazine.

critical

1. Insert the magazine into
the library.
2. Restart the operation.
tapeAlertTrap274

274 Library security has been
compromised.

minor

tapeAlertTrap275

275 The security mode of the
informational
library has been changed.
The library has either been
put into secure mode, or the
library has exited the
secure mode.

tapeAlertTrap276

276 The library has been
informational
manually turned offline and
is unavailable for use.

tapeAlertTrap277

277 A drive inside the library
has been taken offline.

informational

Table 44: Tape traps

158

ServerView Event Manager

Trap overview

Trap name

Meaning

Error class

tapeAlertTrap278

278 There is a potential problem minor
with the barcode label or
the scanner hardware in the
library mechanism. If the
problem persists, call the
library supplier helpline.

tapeAlertTrap279

279 The library has detected a
inconsistency in its
inventory.

critical

1. Redo the library
inventory to correct
inconsistency.
2. Restart the operation
Check the applications
users manual or the
hardware users manual
for specific instructions
on redoing the library
inventory.
tapeAlertTrap280

280 A library operation has
been attempted that is
invalid at this time.

minor

Table 44: Tape traps

ServerView Event Manager

159

Trap overview

5.3.22 Team Server traps (Fujitsu)
This section describes the traps supplied with the Fujitsu Team Server.
ASM PRIVATE COMMIB traps (Asmpro.mib)
MIB-OID: 1.3.6.1.4.1.3764.3
Trap name

Meaning

Error class

trapACFail

AC Power failed.

major

trapAssetChange

Asset is changed.

major

trapBatteryFail

UPS battery fails.

major

trapBusUtilization

Percent bus utilization
exceeds the threshold
value.

major

trapBiosEventLog

BIOS has new event log.

major

trapBiosEventLog
Utlization

BIOS event log utilization
exceeds threshold.

major

trapChassisIntrusion

Chassis intrusion occurs.

major

trapCPUAbnormal

CPU has internal error.

major

trapCPUUtilization

Percent CPU utilization
exceeds the threshold
value.

major

trapECC1BitError

An EEC 1-bit error occurs.

major

trapECCMBitError

An EEC multi-bit error
occurs.

critical

trapFanStop

Any fan stops functioning.

major

trapFuseFail

Fuse failed.

major

trapMemoryUtilization

Percent memory utilization
exceeds the threshold
value.

major

trapNICCounter

NIC statistical counter
exceeds the threshold
value.

major

Table 45: ASM PRIVATE MIB traps

160

ServerView Event Manager

Trap overview

Trap name

Meaning

Error class

trapPowerFanFail

Any power subsystem fan
fails.

major

trapPSFail

Any power supply fails.

major

trapRPSFail

Redundant power supply is major
failed.

trapRPSFanFail

Redundant power supply
fan is failed.

major

trapTemperatureCritical

Temperatures exceed the
second level threshold
value.

critical

trapVoltage

Any voltage reading
major
exceeds the save operating
range.

trapVolumeUtilization

Percent volume utilization
exceeds the threshold
value.

major

Table 45: ASM PRIVATE MIB traps

ServerView Event Manager

161

Trap overview
LDCM MIB traps (Ldcm.mib)
MIB-OID: 1.3.6.1.4.1.343.2.5.1.2
Trap name

Meaning

Error class

ldcmCriticalTrap

Manager has reported a
severity Critical event.

critical

ldcmFatalTrap

Manager has reported a
severity Fatal event.

critical

ldcmInfoTrap

Manager has reported an
Informational event.

informational

ldcmOkTrap

Manager has reported a
severity OK event.

informational

ldcmUnknownTrap

Manager has reported an
Unknown event.

informational

ldcmWarningTrap

Manager has reported a
severity Warning event.

minor

Table 46: LDCM MIB traps

LDSM MIB traps (Ldsm.mib
MIB-OID: 1.3.6.1.4.1.343.2.5.1.3
Trap name

Meaning

Error class

ldsmCriticalTrap

Manager has reported a
“critical” error class event.

critical

ldsmInformationalTrap

Manager has reported an
“informational” error class
event.

informational

ldsmOkTrap

Manager has reported an
“OK” error class event.

informational

ldsmWarningTrap

Manager has reported a
minor
“warning” error class event.

Table 47: LDSM MIB traps

162

ServerView Event Manager

Trap overview

5.3.23 Threshold traps (Trap.mib)
MIB-OID: 1.3.6.1.4.1.231
This section lists threshold traps in alphabetical order.
Trap name

Meaning

Error class

sniInvDeltaTrap
Underflow

131 DELTA threshold underflow. informational
This trap indicates, that one
of the polled variables has
left the interval specified by
the user. The variable will
be given in the
sniInvPollAlarm field.

sniInvPollDeltaExceed

130 DELTA threshold exceeded. informational
This trap indicates, that one
of the polled variables has
left the interval specified by
the user. The variable will
be given in the
sniInvPollAlarm field.

sniInvPollTrapExceed

128 Threshold exceeded. This informational
trap indicates, that one of
the polled variables has left
the interval specified by the
user. The variable will be
given in the sniInvPollAlarm
field.

sniInvPollTrapUnderflow

129 Threshold underflow. This informational
trap indicates, that one of
the polled variables has left
the interval specified by the
user. The variable will be
given in the sniInvPollAlarm
field.

sniInvTrapInvalid

132 Threshold has become
invalid.

informational

Table 48: Threshold traps

ServerView Event Manager

163

Trap overview

Trap name

Meaning

Error class

sniInvTrapValid

133 Threshold has become
valid.

informational

sniNTAlert

304 NT alert message was
written to the event log.

informational

sniNTChangeSecurity

302 Security change has
occurred.

informational

sniNTChangeTime

305 Time has changed or a
informational
nonuniform time adjustment
has occurred.

sniNTDownServer

300 Server is going down.

informational

sniNTEventLogError

330 Error entry was written to
event log.

informational

sniNTEventLogFailure

334 Failure audit entry was
written to event log.

informational

sniNTEventLog
Information

332 Information entry was
written to event log.

informational

sniNTEventLogSuccess

333 Success audit entry was
written to event log.

informational

sniNTEventLogWarning

331 Warning entry was written
to event log.

informational

sniNTFileChangeAttr

322 File or directory attributes
have been changed.

informational

sniNTFileChange
DirName

321 Directory name has been
changed, created or
deleted.

informational

sniNTFileChangeLast
Write

324 Last write time on a file has informational
been changed.

sniNTFileChangeName

320 File name has been
changed, created or
deleted.

informational

sniNTFileChange
Security

325 Security on a file has been
changed.

informational

sniNTFileChangeSize

323 File size has been changed. informational

Table 48: Threshold traps

164

ServerView Event Manager

Trap overview

Trap name

Meaning

Error class

sniNTLoginUser

301 User logged into server.

sniNTRegChangeAttr

311 Attributes for a key or its
informational
subtree in registry has been
changed.

sniNTRegChangeLast
Write

312 Last write time for a key or
its subtree in registry has
been changed.

informational

sniNTRegChangeName

310 Keyname in registry has
been changed.

informational

sniNTRegChange
Security

313 Security for a key or its
informational
subtree in registry has been
changed.

sniNTTrusteeChange

303 Trustee is changed on
server.

informational

sniNWActivateScreen

014 Screen is activated on
server.

informational

sniNWAlert

044 Netware alert message is
written to the console.

informational

sniNWAllocate
Connection

037 A connection is allocated.

informational

sniNWChangeSecurity

013 Security change has
occurred on server.

informational

sniNWChangeTime

051 Nonuniform time
adjustment has occurred.

informational

sniNWClearConnection

009 Connection is cleared.

informational

sniNWCloseFile

050 File is closed.

informational

sniNWCloseScreen

021 Screen is closed on server. informational

sniNWCreateBinderyObj

011 Bindery object was created informational
(NetWare).

sniNWCreateObject

046 Directory Service
(NetWare) object was
created.

informational

sniNWCreateProcess

028 Process was created.

informational

Table 48: Threshold traps

ServerView Event Manager

165

Trap overview

Trap name

Meaning

Error class

sniNWDataMigration

041 A files data has been
migrated.

informational

sniNWDataDeMigration

042 Migration of file has been
withdrawn.

informational

sniNWDeactivateScreen

018 Screen is deactivated on
server.

informational

sniNWDeleteBinderyObj

012 Bindery object was deleted informational
(NetWare).

sniNWDeleteObject

047 Directory Service
(NetWare) object was
deleted.

informational

sniNWDestroyProcess

029 Process was destroyed.

informational

sniNWDownServer

004 Server is going down.

critical

sniNWExitToDos

007 Server exits to DOS.

critical

sniNWKeyWasPressed

017 Key was pressed on server. informational

sniNWLoginUser

010 User logged into server.

sniNWLogoutConnection 038 User has logged out.

informational
informational

sniNWMLIDDeRegister

040 Multiple Link Interface
informational
Driver (MLID) was checked
out on server.

sniNWMLIDRegister

039 Multiple Link Interface
Driver (MLID) was
registered on server.

informational

sniNWModifyDirEntry

022 Directory entry was
changed on server.

informational

sniNWModule Loaded

027 Module (e.g. NLM) was
loaded.

informational

sniNWModuleUnloaded

009 Module (e.g. NLM) was
unloaded.

informational

sniNWNewPublic

032 New public symbol was
registered.

informational

Table 48: Threshold traps

166

ServerView Event Manager

Trap overview

Trap name

Meaning

Error class

sniNWNoRelinquish
Control

023 NLM-Module has not
relinquished control.

critical

sniNWOpenScreen

020 Screen was opened on
server.

informational

sniNWProtocolBind

033 A Protocol is bound to a
MLID.

informational

sniNWProtocolUnbind

034 A Protocol is unbound from warning
a MLID.

sniNWQueueAction

043 A queue was activated,
deactivated, created or
deleted.

informational

sniNWRenameObject

048 Directory Service
(NetWare) object was
renamed.

informational

sniNWSysVolume
Dismounted

001 SYS volume was
dismounted on server.

critical

sniNWThreadSwitch

025 Thread Switch occurs.

informational

sniNWTrusteeChange

019 Trustee was changed on
server.

informational

sniNWUpdateCursor

016 Cursor position was
updated.

informational

sniNWUpdateScreen

015 Screen was updated on
server.

informational

sniNWValueChanged

049 Value was changed for
Directory Service
(NetWare) object.

informational

sniNWVolSysMounted

000 SYS volume was mounted. informational

sniNWVolume
Dismounted

003 Volume was dismounted on informational
server.

sniNWVolumeMounted

002 Volume was mounted.

informational

Table 48: Threshold traps

ServerView Event Manager

167

Trap overview

5.3.24 UPS traps (Upsman.mib)
MIB-OID: 1.3.6.1.4.1.1356
This section lists UPS traps in alphabetical order.
UPS traps 1
Trap name

Meaning

Error class

communication
Established

The connection with the
UPS was established.

informational

communicationLost

The connection with the
UPS was lost.

critical

powerRestored

Normal power has been
restored to the UPS.

informational

testCompleted

The UPS test was
completed.

informational

testStarted

The UPS test was started.

informational

upsOnBattery

The UPS has switched to
the battery supply.

major

upsOverload

The UPS detected a load
exceeding 100% of its
capacity.

critical

upsTurnedOff

The UPS was turned off by major
the manager.

Table 49: UPS traps 1

168

ServerView Event Manager

Trap overview
UPS traps 2
Trap name

Meaning

Error class

boostOn

The UPS has turned on the major
booster.

communication
Established

The connection with the
UPS was established.

informational

communicationLost

The connection with the
UPS was lost.

critical

lowBattery

The batteries are low and
will soon be empty.

critical

powerRestored

Normal power has been
restored to the UPS.

informational

returnFromLowBattery

The UPS has returned from informational
the low battery state; the
batteries are OK.

upsDiagnosticsFailed

The UPS failed its internal
diagnostics check.

critical

upsDiagnosticsPassed

The UPS has passed its
internal diagnostics check.

informational

upsDischarged

The UPS has just
discharged.

critical

upsOnBattery

The UPS has switched to
the battery supply.

major

upsOverLoad

The UPS detected a load
exceeding 100% of its
capacity.

critical

upsRebootStarted

The UPS has started the
reboot.

major

upsSleeping

The UPS has switched to
sleep mode.

major

upsTurnedOff

The UPS was turned off by major
the manager.

upsWokeUp

The UPS has returned from informational
sleep mode (woken up).

Table 50: UPS traps 2

ServerView Event Manager

169

Trap overview

170

ServerView Event Manager

MIB integration

The Web-based MIB Manager tool is installed automatically when you install the
Event Manager under Windows and Linux.
This tool is used to integrate private MIBs into the Event Manager, so that
ServerView can detect the traps for this type of MIB. Then if an event occurs,
ServerView can take the necessary action.

I The following example shows the format for a description of TRAP-Type,
where TRAP-Type must have the format SMIv1.

testTrap TRAP-TYPE
ENTERPRISE sniServerMgmt
VARIABLES {
trapServerName,
trapTime
}
DESCRIPTION
"Test trap to verify trap connection."
--#TYPE "Test trap"
--#SUMMARY "Test trap from server %s (no error)."
--#ARGUMENTS { 0 }
--#SEVERITY INFORMATIONAL
--#TIMEINDEX 1
--#HELP "Note: This is no error condition."
--#HELPTAG
--#STATE OPERATIONAL
::= 600
For the MIB file shown, only one enterprise string is supported.

I Please note:
– The name extension of the MIB file must be .mib.
– You cannot remove integrated MIB files.
– MIB files which contain multi-byte characters are not supported.
Starting MIB Manager
The MIB Manager tool is started as follows:
Ê On the EVENT MANAGEMENT menu, select the MIB INTEGRATOR entry.

ServerView Event Manager

171

MIB integration
The tool starts up and the following window is displayed:

Figure 17: “MIB Manager” tool

To integrate private MIBs, proceed as follows:
Ê Select the relevant directory using the Browse... button.
Ê Select the MIB and then click the Upload button. The tool then checks the
MIB for correct syntax. In the next window a message shows the status.
Ê Click the Save parsed MIB button to integrate the MIB.
Ê In the next window, select Close to close the tool.

I After a third-party MIB has been integrated, the Java plug-in cache must
be cleared. Under Windows the ServerView Services must be restarted.
Under Linux it is sufficient just to restart the SVForwardServer with:
/etc/init.d/sv_fwdserver restart.

Additional MIB integration under Linux
Beside the tool private MIBs can also be integrated under Linux operating
systems as follows:
Ê Stop the SVForwardServer service:
/etc/init.d/sv_fwdserver stop
Ê Copy the MIB to the directory
/opt/fujitsu/ServerViewSuite/web/cgi-bin/ServerView/
common/mibs.
Ê Then restart the SVForwardServer service:
/etc/init.d/sv_fwdserver start

172

ServerView Event Manager

MIB integration
Viewing integrated MIB files
You can find out which MIBs are integrated in the Event Manager via the Alarm
Configuration window (in the MIB column of the Alarm Rules - Assign Alarms dialog
box) or via the Event Manager online help.
For a more detailed explanation of how to access the MIB overview window via
help, see section "Displaying trap information" on page 83.
Updating integrated MIB files
You can update integrated MIB files. The name of the updated integrated MIB
file must be the same as that of the integrated MIB file.

I Please note that the MIB Integrator distinguishes between upper and
lower case.

ServerView Event Manager

173

MIB integration

174

ServerView Event Manager

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