Furrion FAN17 LTE WiFi Router User Manual IM FAV00034 indd

Furrion Ltd. LTE WiFi Router IM FAV00034 indd

Users Manual

This drawing contains proprietary information and trade secrets of Furrion Ltd. Unauthorized use or copying is prohibited.METRIC [INCH]METRIC [INCH]CRITICAL DIMENSIONCHECKING IS COMPULSORYVOLUME cm3MASS grams REV. DATE MODIFICATIONS NAME ECN NO.DENSITY g/cm3MATERIAL: Furrion Ltd.GENERAL TOLERANCESEXCEPT AS NOTED0 TO 6mm = ±0.1>6 TO 30mm = ±0.2>30 TO 80mm = ±0.3>80 TO 180mm = ±0.4>180mm = ±0.5ANGULAR = ± 3°FINISH SPEC:COMPOSITE-NO SHEET 1 OF 1SCALE: DATE: DRAWN BY: APPROVED BY: REVISION:NAME: PART NO.Program: Indesign CCBlackIM for Furrion Access - LTE WiFi Router IM-FAV000341.0Karl FungStreng Shi XXStreng Shi26-Jul-181.0 26-Jul-18 NEWPrinting Notes:Material: 80 GSM Bond Paper or 50# Bond Paper WhiteInk: BlackResolution: 150 DPI or abovePrinting method: Oset PrintingBinding: Perfect BondFolded size: 210 x 148 mm (H x W)DO NOT PRINT THIS PAGE
Furrion Access  LTE WiFi RouterInstruction Manual Model: FAN17B83
2WelcomeThank you for purchasing this Furrion® Access - LTE WiFi Router. Before operating your new product, please read these instructions carefully. This instruction manual contains information for safe use, installation and maintenance of the product.Please keep this instruction manual in a safe place for future reference. This will ensure safe use and reduce the risk of injury. Be sure to pass on this manual to new owners of this product.The manufacturer does not accept responsibility for any damages due to not observing these instructions.If you have any further questions regarding our products, please contact us at supportfurrion.com
3ContentsWelcome ............................................................................................2Contents ............................................................................................3About your Product ............................................................................4Product Features .....................................................................................................4FCC Statements ......................................................................................................4Product Overview ..............................................................................5Front View ................................................................................................................5Bottom View ............................................................................................................5LED Indication ....................................................................................6Installation ........................................................................................7What’s in the Box ....................................................................................................7Slide-in the Furrion Access - LTE WiFi Router ....................................................... 7Device Preparation ............................................................................8Furrion Network Service Activation ........................................................................ 8Connecting to the Device ........................................................................................8Power on your Device ..............................................................................................9Login ........................................................................................................................ 9System Icon Definition ............................................................................................9Quick Setup your Device .........................................................................................9Advance Setting .......................................................................................................11Maintenance ......................................................................................12Power off your Device .............................................................................................12Reset your Device .................................................................................................... 12Specifications ....................................................................................13Troubleshooting .................................................................................13Warranty ............................................................................................14
4About your ProductFurrion Access supports LTE Band 2/4/13. Popular operating systems such as Windows, Linux and Mac, and smart devices like IOS and Android are compatible with this product. This device is ready for the Furrion network. Once you have installed the device, turn on the power and after few minutes the Furrion access should attach itself to the LTE network as default. It is as simple as that. Please read this manual when using Furrion Access for the first time.Product Features ●Slide-in Design - Easy Installation ●Furrion Network Ready ●Online Top-up through Furrion APP, Web and call center ●Web/APP for configuration ●Auto detect web login/security check ●WPS supported ●Emergency and roadside assistance supportFCC StatementsChanges or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: −Reorient or relocate the receiving antenna. −Increase the separation between the equipment and receiver. −Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. −Consult the dealer or an experienced radio/TV technician for help.This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
5Product OverviewFront ViewPower ButtonUSB Port(not shown)Reset ButtonStatus ButtonQR Code(not shown)Bottom ViewSeries LabelQR Code14 x 14mm LTE Wifi RouterModel: FAN17B83 ICCID:IMEI: FCC ID: 2ABH3-FAN17https://access.furrion.comMade In China XXXXXXYYYY-MMXXXXXXXXXXXXXXX
6LED IndicationSignal IndicatorNetwork Status LED (Green)Reset ButtonTop Up Warning LED (RED)WPS/Status ButtonPower ButtonInternet Source Condition IndicationLTEAccount at NO BALANCE/not activated ●Signal Bar normal, GREEN LED normal. ●RED LED always on, until Account TOP-UPNetwork ready ●Signal Bar normal, refer to Network Signal Strength ●GREEN LED ONNO LTE networks ●Signal Bar all OFF ●GREEN LED blink at 1HzExternal WiFiWiFi Network connected and Internet ready ●Signal bar all ON ●GREEN LED off ●RED LED off (even when at NO BALANCE) No valid WiFi connected or Internet not ready ●Signal bar all ON and blink at 1Hz ●GREEN LED off ●RED LED off (even when at NO BALANCE)
7InstallationWhat’s in the BoxMake sure you have the following items included in the packaging. If any items are damaged or missing, contact your dealer. ●4G LTE WiFi Router x 1 ●Device Identity Sticker x 1 ●Warranty Card x 1 ●Instruction Manual x 1Slide-in the Furrion Access - LTE WiFi RouterThis Furrion Access - LTE WiFi Router is designed for using with Furrion rooftop antenna only. Refer to the separate Furrion outdoor antenna instruction manual about how to install it onto the RV rooftop. NOTE: A Furrion Rooftop Antenna with mounting bracket (sold separately, part#FAN73B7C) should already have been installed on your RV rooftop. If not, contact your RV dealer or visit www.furrion.com to purchase it.1. Pull to remove the cover attached over the existing Ceiling Mount Bracket. (Fig. 1)RV CeilingFig. 12. Slide the Furrion Access - LTE WiFi Router into the existing Ceiling Mount Bracket. (Fig. 2)RV CeilingFig. 23. Your Furrion Access - LTE WiFi Router is now fully installed onto the RV ceiling.
8Device PreparationThis device is ready for the Furrion network, simply slide the device into the ceiling mount bracket. For first time use, you are required to activate the Furrion Network Service online, which allows you to access the best LTE network coverage in North America.Material PreparationBefore activating your device, make sure you have the warranty card, the device identity sticker or the rating label at the back of the router prepared to obtain the correct ICCID and IMEI number for the device.Furrion Network Service ActivationThere are 3 methods for you to activate the device. ●Method 1 - Call Furrion Customer Service hotline for support. Please have the Warranty Card of the device or the Device Identity Sticker included in the package on hand. ●Method 2 - Visit www.furrion.com/access or use your smart device to scan the QR code on the device. The online instructions will guide you to complete the activation process. ●Method 3 - Through the Furrion Access for activation. NOTE: You are required to have access to the Internet via an external WiFi network. Otherwise, please use either Method 1 or Method 2. Follow the “Device Configuration” section for activation information.
9Device ConfigurationPower on your DeviceTurn on the power connected to the ceiling mount bracket. The Furrion Access - LTE WiFi Router will be turned on automatically upon receiving power. NOTE: You may login to the device software and disable the auto power on feature in the configuration software. The default setting is Enabled.If the device is turned off, press and hold the POWER button on top of the device to turn it on.Connecting to the DeviceYour Furrion Access - LTE WiFi Router supports auto-switch between 4G LTE and External WiFi. One of the following two methods can be chosen to link your Furrion Access - LTE WiFi Router with a PC:WiFi Connection1. Scan for wireless networks on your mobile or laptop. It may take a few minutes for the network to appear. 2. Select Local WiFi network with SSID: FURRIONAP_xxxxx Password: FAxxxxx 3. Click Join.The “xxxxx” in the example above corresponds to the last 5 digits of the unique network ID address. The default password can be found on the SSID/WPA sticker.LAN ConnectionDepending on your RV dealer, you can connect the Furrion Access through the assigned Ethernet Socket.LoginThe default IP of this 4G LTE WiFi Router is 192.168.0.1 with subnet 255.255.255.0. Make sure the attached PC to this router is in the same subnet and has an IP address in the range between 192.168.0.2~ 192.168.0.254.1. Launch a web browser and enter 192.168.0.1 in the address bar, the login window will pop up.2. Enter the default username: admin and password: admin. 3. Click Login.
10Device ConfigurationSystem Icon DefinitionReboot the systemClick to logout of the systemClick to quick setup your systemIndicates the signal strengthQuick Setup your DeviceChange Administration PasswordAfter successful login, the following screen will appear and you will be required to setup a new password for the “admin” account for device management. Username: Show the current username.New Password: You can enter 1-32 characters as your new password.Confirm Password: Enter the new password again.Click Next to go on to the next step.WAN Connection SetupSelect WiFi, in order to access the Furrion network activation. The following screen will appear after clicking the Next button and will allow you to configure the WiFi settings.LTE: For internet service through the LTE network.STA: For internet service through the public WiFi network.Click Next to go on to the next step.Wireless Connection SetupThe following screen will appear after clicking the Next button and will allow you to configure the WiFi settings.Network Name SSID: To identify your wireless network, a name called the SSID (Service Set Identifier) is used. You can set it to anything you like and you should make sure that your SSID is unique if there are other wireless networks operating in your area. Security Mode: Select a mode of Disabled, WPA-PSK, WPA2-PSK or WPA-
11Device ConfigurationPSK/WPA2-PSKWPA Algorithms: TKIP, AESPassword: 1~32 charactersSave Confirmation SettingsClick “Next” and “Finish” to save and complete the quick setup.A new window will pop up indicating you have successfully configured the system. Click OK.OKYou should now be able to access to the Internet after the device configuration is complete. Go to https://access.furrion.com to follow the Furrion network activation process.Advance SettingClick the “Advance Setting” button to activate the advance setting page. You are now allowed to configure the settings of WAN, LAN, WiFi, Firewall and etc.
12MaintenancePower off your DeviceNOTE: Be careful for the device might be hot after a long time operation.You may choose one of the following two methods to turn off the 4G LTE WiFi Router.Method 1: Press and hold the POWER button on top of the Furrion Access - LTE WiFi Router for about 4 seconds. The Network Status LED and Pop-up Warning LED will flash for two seconds and then turn off. The device will be turned off.Method 2: After successful login into the software (see “Login” section about how to login), click button to turn off the Furrion Access - LTE WiFi Router.NOTE: It is recommended to wait 30 seconds before turning on the Furrion Access - LTE WiFi Router after it is powered off. Reset your DeviceTo restore the Furrion Access - LTE WiFi Router to factory default settings, press and hold the RESET button using a sharp object for about 10 seconds then release. The LED will flash 3 times then disappear. A short press of the RESET button will restart the device.
13SpecificationsTroubleshootingTechnical SpecificationsOPERATING CONDITIONSFREQUENCY RANGE WIFI2412MHz to 2462MHz (802.11b/g/n (HT20))2422MHz to 2452MHz (802.11n (HT40)5180MHz-5240MHz (802.11a/n/ac) 5745MHz-5825MHz (802.11a/n/ac )SUPPORTED SYSTEMS Wi-Fi (LAN): 802.11a/b/g/n/acLTE: B2/B4/B13ANTENNA GAININTERNAL LAN WIFI 2dBiINTERNAL GPS/GLONASS 2dBiTX POWER WIFI WAN / LAN2.4G WiFi: 17.78dBm (max.)5G WiFi 13.90dBm (max.)LTE: 23dBm (max.)WIFI ROUTER >400ft with >10Mbps throughputPOWER RATING Typical: 12Vdc @ 500mA, Peak 1AOPERATION TEMPERATURE -20°C to 55°C / -4°F to 131°F1. None of the LEDs are on when you turn on the routerMake sure you have power to the Furrion Access - LTE WiFi Router.Check the connection between the adapter and the Furrion Access - LTE WiFiRouter. If the error persists, you may have a hardware problem. In this case youshould contact technical support.2. You have forgotten your router login and/or passwordTry the default login and password, found in the “Login” section in page 9. If thisfails, you can restore your router to its factory settings by pressing and holding theReset button on top of your router for 6 seconds or more.3. Can’t get access to InternetCheck the external LTE access status and WiFi connection. Alternatively, yourFurrion Network Service account may have insufficient data balance.
14WarrantyFurrion warrants for a period of 1 year from date of retail purchase by the original end-use purchaser, that this product, when delivered to you in new condition, in original packaging, from a Furrion authorized reseller and used in normal conditions, is free from any defects in manufacturing, materials, and workmanship. In case of such defect, Furrion shall replace or repair the product at no charge to you. This warranty does not cover: products where the original serial numbers have been removed, altered or cannot readily be determined; damage or loss caused by accident, misuse, abuse, neglect, product modification, failure to follow instructions in instruction manual, commercial or industrial use; damage or loss caused to the decorative surface of product; to any data, software or information; and normal wear and tear. This warranty only protects the original end-user (“you”) and is not transferable; any attempt to transfer this warranty shall make it immediately void. This warranty is only valid in the country of purchase.THIS WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. FURRION SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF FURRION CANNOT LAWFULLY DISCLAIM IMPLIED WARRANTIES UNDER THIS LIMITED WARRANTY, ALL SUCH WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. No Furrion reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty.
15WarrantyFURRION IS NOT RESPONSIBLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOST PROFITS, DOWNTIME, GOODWILL, DAMAGE TO OR REPLACEMENT OF ANY EQUIPMENT OR PROPERTY, ANY COSTS OF RECOVERING, REPROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH FURRION PRODUCTS. FURRION’S TOTAL LIABILITY IS LIMITED TO THE REPAIR OR REPLACEMENT OF THIS PRODUCT PURSUANT TO THE TERMS OF THIS WARRANTY.SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR EXCLUSIONS OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES OR CONDITIONS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY BY STATE OR (WHERE APPLICABLE IN THE COUNTRIES WHERE FURRION HAS NON-US/CANADIAN AUTHORIZED DEALERS) COUNTRY. NO ACTION OR CLAIM TO ENFORCE THIS WARRANTY SHALL BE COMMENCED AFTER THE EXPIRATION OF THE WARRANTY PERIOD.Keep your receipt, delivery slip, or other appropriate payment record to establish the warranty period. Service under this warranty must be obtained by contacting Furrion at warranty@furrion.com Product features or specifications as described or illustrated are subject to change without notice.
IM-FAV00034 V1.0Furrion Innovation Center & Institute of Technology ● 52567 Independence Ct., Elkhart, IN 46514, USA ● Toll free:1-888-354-5792 ● Email: support@furrion.com©2007-2018 Furrion Ltd. Furrion® and the Furrion logo are trademarks licensed for use by Furrion Ltd. and registered in the U.S. and other countries.FURRION.COM

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