GN Audio USA 250 Jabra Freespeak 250 User Manual

GN Netcom Inc Jabra Freespeak 250 Users Manual

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Channels sound forsuperior clarity andreception. Pivots for use in either ear.Lets others know you’re on the line.LED in-use indicatorEmphasizes yourvoice over any background noise.Uni-directionalmicrophone Versatile all-in-onedesign includes a belt clip.Charger/holderSupports voice-activated dialing and answer/end commands.(Varies with phone model.)Multi-function on/off Rechargeable, long-lasting.Lithium polymerbattery Provides easy, one-touch access.Volume controlHeadset forBluetooth PhonesJABRA MiniGelFreeSpeak™.The best connection is cord-free.JABRA FreeSpeak Wireless Mobile Headset Table of ContentsIntroduction...................................................................................................................................................2What is included in this package?........................................................................................................3Headset feature overview..........................................................................................................................4Preparing your JABRA FreeSpeak.........................................................................................6Charging the battery and talk time.......................................................................................................6Turning your headset ON and OFF......................................................................................................7Introduction to Bluetooth ‘pairing’.........................................................................................................8Pairing to a Bluetooth phone....................................................................................................................8Attaching the charging cradle clip........................................................................................................9Using your JABRA FreeSpeak headset.........................................................................10About the MiniGel™.....................................................................................................................................10Choosing left or right ear wearing style.........................................................................................10Placing the headset on your ear.........................................................................................................10Making a call....................................................................................................................................................11Ending a call.....................................................................................................................................................11Answering a call.............................................................................................................................................12Transferring a call..........................................................................................................................................12Call-waiting........................................................................................................................................................12Other useful things to know.....................................................................................................13Controlling headset volume...................................................................................................................13Understanding the FreeSpeak indicators......................................................................................13Frequently asked questions....................................................................................................................15Troubleshooting..............................................................................................................................................17FreeSpeak specifications..........................................................................................................................19FreeSpeak models .......................................................................................................................................20Safety, electromagnetic interference, and general information.......................................21FCC notice to users and product statements.............................................................................22European CE notice to users and product statements........................................................23Industry Canada notice to users and product statements.................................................23Contacting JABRA........................................................................................................................................24JABRA limited product warranty.........................................................................................................25Spanish/Español...................................................................................................................................27French/Français.....................................................................................................................................53FreeSpeakManualALLBT10/13 11/1/02 1:16 PM Page 4

54Part Name Description PageIndicator light shows status 13of the headset • ACTIVE (call in progress) • STANDBY (ready for call) • OFFControls various functions of 7–8the headset including initiating, answering, transferring, and ending calls. Also used for turning headset on and off, as well as pairing the headset to a Bluetooth phone.Labeled and referred to by the 11–12symbol: To make the button easy to locate, it is slightly raised.Adjusts the loudness of the sound 13that you hear. Labeled by: For outgoing audio. N/AFor incoming audio. N/AOne-size-fits-all gel for either 10 ear. (FreeSpeak should only be used with the MiniGel in place.)Contacts for charging the battery. N/A1. Headset Indicator Light (LED)2. Multi-Function or ‘Answer/End’ Button3. Volume ControlButton4. Microphone5. Speaker6. MiniGel7. Charging PortHeadset feature overview2364571FreeSpeakManualALLBT10/13 11/1/02 1:16 PM Page 8

7Full charging provides up to 3 hours of talk time or up to 100 hours of standby time. FreeSpeak’s battery does not need to be completelyused before charging. If the charger is left connected, it will not overcharge the battery.Low battery warning indicators: The headset needs to be recharged(steps 1-5) when you hear 3 rapid high-pitched tones through theheadset’s speaker at 30 second intervals, or when you see the indicator flash quickly 3 times every 3 seconds. Once the low batteryindicators start, you have approximately 3 to 5 minutes of talk timeremaining.Turning your headset ON and OFFTo turn your FreeSpeak ON: 1. Remove the headset from the charging cradle.2. Press and hold the button firmly for at least 3 seconds untilthe indicator light emits a very short burst of flashes and thespeaker emits a quick series of beeps in ascending order. 3. Without delay, release the button. An indicator light on the outside of your FreeSpeak will flash every 3 seconds while the headset is turned on. The headset is now in ‘standby’ mode and ready for use. If you remove your headset fromthe charging cradle (with the AC power adapter plugged in), thenyour headset will automatically turn on (standby mode).To turn your FreeSpeak OFF:1. Press and hold the button firmly for at least 3 seconds untilthe indicator light emits a very short burst of flashes and thespeaker emits a quick series of beeps in descending order.2. Without delay, release the button. The headset is now turned off.There will be no indicator light activity in this mode. You will needto wait 5 seconds before turning it on again.As long as you are recharging your headset regularly, you do notneed to turn your headset off after using it – you only need to endthe call (see Ending a call).6Preparing your JABRA FreeSpeakCharging the battery and talk timeBefore using FreeSpeak you will need to put the headset in its charging cradle and charge it fully. (The headset may be either on or off.) Insert FreeSpeak carefully by holding it on both sides and pushing it in while rotating counterclockwise, as shown below. Toremove the headset, carefully hold the headset on both sides and pull while rotating clockwise, following the same sequence shownbelow, but in reverse.To begin charging:1. Plug the AC power adapter into the charging cradle.2. Plug the AC power adapter’s plug into an electrical wall outlet.3. While charging, the indicator light on the headset is on andremains lit until charging is complete. The FreeSpeak headset indicator light will only turn on if the headset is fully inserted intoits charging cradle. If the light on the FreeSpeak still does not turnon, see Troubleshooting.4. Charge the unit for approximately 2 hours or until the indicatorlight goes out.5. You can now remove the headset from the charging cradle. If you remove your headset from the charging cradle (with the ACpower adapter plugged in), then your headset will automatically turnon (standby mode). If there is an incoming call and your headset is inthe charging cradle (with the AC power adapter plugged in), then youcan answer the call on your headset simply by removing your headsetfrom the charging cradle.1 2FreeSpeakManualALLBT10/13 11/1/02 1:16 PM Page 10

988. Your phone’s display may also ask whether you want to change the headset’s name. If so prompted, we recommend that youapprove the ‘JABRA BT250’ name rather than modify it.9. If the FreeSpeak indicator light is still steadily lit, pairing was unsuccessful and you will need to turn FreeSpeak off, return to step 1, and try again. Attaching the charging cradle clip The charging cradle can be fastened to a belt or purse using the supplied clip. To attach the clip:1. Locate the two slots on the charging cradle as shown below.2. Position the clip with one flange in one slot. (Ensure that the hingeof the belt clip is in the same orientation relative to the chargingcradle as shown.)3. Press clip gently onto the charging cradle until the other flange fitsinto the other slot securely. You should hear a clicking sound whenthe clip is correctly attached.Introduction to Bluetooth ‘pairing’With a Bluetooth phone or other device, you must ‘pair’ the headsetwith the device before you use your headset for the first time. ‘Pairing’ creates a unique wireless link between two Bluetooth devices, eliminating the need to repeat the pairing process duringfuture use. The pairing process may vary depending on the devicewith which you pair FreeSpeak (see the device’s operating guide). The following section describes how to pair your FreeSpeak headsetto a typical Bluetooth phone.Pairing to a Bluetooth phoneTo pair your FreeSpeak with a Bluetooth phone: 1. Ensure that the FreeSpeak headset is off (see Turning your headsetON and OFF).2. Press and hold down the button for approximately 7 secondsuntil the headset indicator light turns on steadily. (There will besome short flashes before it goes on steadily.) 3. While the light is still steadily lit, release the button. The indicator light will remain on, indicating that the FreeSpeak is inpairing mode and waiting to communicate with another Bluetoothpairing device. 4. Follow the operating instructions for your Bluetooth phone to startthe pairing process. Typically, this is done by going to a ‘setup’ or‘connect’ menu and then selecting the options to ‘discover’Bluetooth devices. It may take several seconds to establish aconnection.5. Your phone’s display should indicate to you that it found the‘JABRA BT250’ headset and ask if you want to pair it. You shouldconfirm this.6. The phone’s display should then prompt you for a passkey or PIN.Enter a sequence of four zeros: 0000. 7. To indicate that pairing has been successful, the headset indicatorlight will briefly flash rapidly before it goes back to flashing every 3 seconds (standby mode).1 2 3FreeSpeakManualALLBT10/13 11/1/02 1:16 PM Page 12

1110Making a callNow that you are wearing FreeSpeak (in standby mode), there are different ways to make a call. Calling with the phone’s keypad1. Using the phone’s keypad, dial the phone number.2. Press the phone’s ‘send’ key – the phone initiates the call andtransfers the call from the phone to the headset automatically. Calling with the headset using voice commandsIf your phone supports voice-activated dialing, you can use this feature with FreeSpeak. Note that voice-activated dialing on yourphone must be enabled and voice tags (names and commands) previously stored. (Please refer to the phone’s user guide for instructions on storing voice tags.)1. Place the headset in the desired wearing style.2. Briefly press the button on the headset. 3. After the tone, say the name of the person you wish to call.4. The phone automatically dials your selection, and you see thedetails of the call on the phone screen (varies with phone model).5. When connected, you are free to communicate normally. Hint: We recommend that you record all such voice tags usingFreeSpeak in order to ”train” your phone to recognize voice tags that come through FreeSpeak’s microphone instead of the phone’smicrophone. Please consult your phone manufacturer’s web site forthe latest recording methods and known issues. Ending a callUse either of the following methods to end a call: •To end a call from the headset – press the headset’s button. •End a call from the phone’s keypad. After either method you should hear a series of descending tones.The indicator light on the headset should also be flashing once every3 seconds indicating that the headset is in standby mode and that you have ended your call.Using your JABRA FreeSpeak headsetOnce you have charged, paired, and placed FreeSpeak in standbymode, you are ready to wear and use FreeSpeak.About the MiniGel™If this is your first JABRA product, you may be new to the MiniGel,which is an evolution of JABRA’s EarGel®. The soft ergonomic gel tipon the end of the FreeSpeak is partially inserted into your ear canal. It channels sound directly into your ear without occluding it. Thisimproves your ability to hear conversations clearly even when yourlocal environment is noisy. The MiniGel works for either the left orright ear depending on your preference. To care for your MiniGel,remove it from the headset by gently lifting and pulling it off thespeaker housing. Then, wash it in warm, soapy water. Never use yourFreeSpeak headset without a MiniGel.Choosing left or right ear wearing styleFreeSpeak can be worn on either ear. The MiniGel is attached in thefactory for wearing in the right ear. To reposition it for wearing in the left ear:1. Carefully remove the MiniGel by gently lifting and pulling it off the speaker housing.2. Rotate the MiniGel 180 degrees from its original orientation.3. Replace the MiniGel onto the speaker housing.Placing the headset on your earInitially, you may find it convenient to use a mirror as you follow theinstructions below. After some practice, you should be able to placethe headset on your ear with just one hand.1. Place headset behind your ear2. Loop top of headset over front of ear3. Insert MiniGel into ear canalFreeSpeakManualALLBT10/13 11/1/02 1:16 PM Page 14

1312 Other useful things to knowControlling headset volumeFreeSpeak offers louder speaker volume than most headsets due to its active battery-powered amplifier. You may adjust the volume of itsspeaker to eight pre-set levels. A recessed oval area identifies the partof the button which decreases the volume. As you press the unit’s volume control, you should hear the volume change. At the loudestand softest levels, you will hear a single beep, indicating maximum andminimum volume. In addition, some phones allow you to control thevolume of FreeSpeak by using the phone’s volume controls. This feature varies by manufacturer. Understanding the FreeSpeak indicatorsFreeSpeak provides indications of charging, pairing, and calling statusas described in the following table.Headset Status Headset Indicator Light(Visible)Power Off OFFLow Battery 3 rapid flashes every 3 secondsStandby (ready for call) Flashes every 3 secondsActive (call in progress) Flashes every secondCharging In Process ON (while FreeSpeak is in charging cradle)Charging Complete OFF (while FreeSpeak is in charging cradle)Pairing Mode ON (when FreeSpeak is not in charging cradle)Pairing Successful Brief series of rapid flashes after pairing modeIncrease VolumeDecrease VolumeAnswering a callOnce FreeSpeak is in standby mode, it enables you to receiveincoming calls without handling your phone. During an incoming call,a ring tone will sound on your phone, as usual. You will also hear ringtones through the headset’s speaker. When you hear the tones,answer your incoming call by pressing the button on yourFreeSpeak and speak normally. If there is an incoming call and yourheadset is in the charging cradle (with the AC power adapter pluggedin), then you can answer the call on your headset simply by removingyour headset from the charging cradle.You may also answer the call by using your phone’s keypad. In this case you can transfer the call to the headset by following theinstructions in the next section.Transferring a callTo transfer a call from the phone to the headset, briefly press theheadset’s button. If the headset is off, you will simply need toturn it on (see Turning your headset ON and OFF). To transfer a call from the headset to the phone, turn the headset off(see Turning your headset ON and OFF). Note that some phones willrequire you to complete the transfer using the phone’s keypad.Call-waitingSome phones allow you to accept another incoming call while youare using FreeSpeak. This feature varies by mobile service providerand phone model. If you normally hear a beep, you will still hear thisbeep with your headset. If your phone service supports this feature,you can use either your phone’s keypad or your headset. To use yourphone’s keypad (recommended), you can switch between calls usingthe standard method as specified by your phone manufacturer. To usethe headset to switch between calls, briefly press FreeSpeak’s button once. As with your phone controls, you may then return to theinitial call by briefly pressing the button once more. FreeSpeakManualALLBT10/13 11/1/02 1:16 PM Page 16

1514Frequently asked questionsHow far from my phone will my JABRA wireless headset work?Your JABRA headset range is typically up to 30 feet (approximately 10 meters) from the Bluetooth phone. In general, you will get the bestperformance when there are no obstructions (including parts of yourbody) between your FreeSpeak headset and Bluetooth phone. As thelimits of the range are reached, you will hear a crackling noise alongwith your conversation.Will anything interfere with my conversation when I use a JABRAwireless headset?Appliances such as cordless phones and wireless networking equipmentmay cause interference with your conversation, usually adding a crackling noise. In rare cases, interference may prevent the headsetfrom communicating altogether. To reduce any interference, keepFreeSpeak away from other devices that use or produce radio waves.Will my JABRA wireless headset interfere with my car’s electronics,radio, or computer? Your JABRA wireless headset produces significantly less power than atypical mobile phone. It also emits signals only in compliance with theinternational Bluetooth standard (www.bluetooth.com). Subsequently,you should not expect any interference with standard consumer-gradeelectronics equipment. Can my conversation be heard by other Bluetooth phone users?When you pair your headset to your Bluetooth phone, you are creatinga private link between only these two Bluetooth devices. The wirelessBluetooth technology used in your headset is not easily monitored bythird parties. In addition, Bluetooth wireless signals are significantlylower in power than those produced by a typical mobile phone. Thus,these signals are much harder to detect by third parties.What about radio frequency power?The FreeSpeak headset produces 1%, or less, of a typical mobilephone’s radio frequency power.Is it OK to wear my FreeSpeak in the rain or shower?FreeSpeak is NOT a waterproof device. Do not wear your headset in the rain or shower. Exposure to water may damage the product. What is that beeping sound in my ear?Beeping sounds may come from a number of sources. They may Headset Status Headset Indicator Tones(Audible)Volume Limit Single beep when either lower or uppervolume limit reachedLow Battery 3 rapid beeps repeated every 30 seconds while on a call. 3 beeps every 5 minutes in standby mode indicates 3 to 5 minutes left of talk time.Out of Range No audio indications: deterioration of audioquality will alert userPressed Single high-pitched beepIncoming Call Ring tonePairing Confirmation Single high-pitched toneActive Mode StartedQuick series of 2 tones – low to high pitch (Establish Audio Link)Active Mode EndedQuick series of 2 tones – high to low pitch(End Call/Audio Link Closed)Power On Quick series of 4 tones – low to high pitchPower Off Quick series of 4 tones – high to low pitchFreeSpeakManualALLBT10/13 11/1/02 1:16 PM Page 18

1918Your phone’s manual should indicate how to do this.•Some phones have difficulties with Bluetoothdevices. You may need to turn off the power to your phone and then turn it backon again. • There may be interference present in yourenvironment; distance yourself from anyknown wireless devices.• Some phones have difficulties with Bluetoothdevices. You may need to turn off the powerto your phone and then turn it back onagain.• You may need to reset the headset. This can be done by placing the headset backinto the charging cradle for recharging (seeCharging the battery and talk time). Wait 5seconds while the reset process completes.Then you can disconnect the charger andattempt to use your headset again.• There is an interfering signal nearby.• You have exceeded the 30 ft. wireless range.• You may have pressed the button toolong when you were answering or making acall. The headset went into pairing mode. To turn the headset off press and hold thebutton for 3 seconds. You will NOThave to pair your headset again.Phone or headsetdoes not respond atall when ispressed Crackling noiseThe indicator light onmy FreeSpeak wenton unexpectedly andisn’t going offFreeSpeak specificationsBluetooth Compliance With Bluetooth version 1.1 devices that support the headset profileBluetooth Power 2.5 milliWatts (0.0025 Watts)Maximum Cord-free 30 feet (approx. 10 meters)Link DistanceHeadset Weight 0.8 oz or 23gTypical Talk Time 3 hoursTypical Standby Time100 hoursTypical Charging Time 2 hoursBattery Type Rechargeable lithium polymer (recycle accordingly – not field serviceable)Other Comments Not waterproofPhone does notrespond quickly when is pressed(continued)FreeSpeakManualALLBT10/13 11/1/02 1:16 PM Page 22

2120FreeSpeak modelsThe following product models are available for FreeSpeak in North America. Other products and accessories are under development, so please check our web site for more information.Product and Part Number Package Contents• JABRA FreeSpeak headset• Charging cradle (charger/holder)• AC power adapter (115 VAC, 60Hz)• 3 one-size-fits-all MiniGels™• Illustrated user guide in 3 languages:English, Spanish, French• JABRA FreeSpeak headset• Multi-adapter (charger/holder/Bluetooth adapter) with belt clip• 2.5mm, 3-conductor audio plug• AC power adapter (115 VAC, 60Hz)• 3 one-size-fits-all MiniGels™• 1 stylus• Illustrated user guide in 3 languages:English, Spanish, French• JABRA FreeSpeak headset• Multi-adapter (charger/holder/Bluetooth adapter) with belt clip• 2.5mm, 4-conductor audio plug for Nokia 1200/3300/3500/6500/8200/8300/8800 series phones• Audio socket adapter for Nokia 3200/5100/6100/6300/7100 series phones• AC power adapter (115 VAC, 60Hz)• 3 one-size-fits-all MiniGels™• 1 stylus• Illustrated user guide in 3 languages:English, Spanish, FrenchSafety, electromagnetic interference, and general information•Warning: Contains small parts which may be hazardous to children under the age of 3.•If any part of this product should fall into a liquid, or should liquidfall into it, unplug all electrical connections. • Nearly every electronic device is susceptible to electromagneticinterference (EMI) if inadequately shielded, designed, or otherwiseconfigured for electromagnetic compatibility. Switch OFF FreeSpeakbefore boarding any aircraft to prevent the risk of interference withaircraft communication systems. Switch OFF the headset in any facility where posted notices instruct you to do so. Hospitals andhealthcare facilities may be using equipment that is sensitive toEMI. Patients with implanted cardiac pacemakers should consulttheir physicians before using FreeSpeak.Headset for Bluetooth Phones100-91000000-02Headset and Adapterfor Non-BluetoothPhones 100-91030000-02Headset and Adapterfor Non-BluetoothPhones (version forcertain Nokia Phones)100-91430000-02FreeSpeakManualALLBT10/13 11/1/02 1:16 PM Page 24

2322FCC notice to users and product statementsThis device complies with part 15 of the FCC Rules. Operation issubject to the following two conditions: (1) This device may not causeharmful interference, and (2) this device must accept any interferencereceived, including interference that may cause undesired operation. Users are not permitted to make changes or modify the device in anyway. Changes or modifications not expressly approved by JABRA (GN Netcom) will void the user’s authority to operate the equipment. This equipment has been tested and found to comply with the limitsfor a Class B digital device, pursuant to part 15 of the FCC Rules.These limits are designed to provide reasonable protection againstharmful interference in a residential installation. This equipmentgenerates, uses and can radiate radio frequency energy and, if notinstalled and used in accordance with the instructions, may causeharmful interference to radio communications. However, there is noguarantee that interference will not occur in a particular installation. Ifthis equipment does cause harmful interference to radio or televisionreception, which can be determined by turning the equipment off andon, the user is encouraged to try to correct the interference by oneor more of the following measures:•Reorient or relocate the receiving antenna.•Increase the separation between the equipment and receiver.•Connect the equipment into an outlet on a circuit different fromthat to which the receiver is connected.•Consult the dealer or an experienced radio/TV technician for help.European CE notice to users and product statementsThis product is CE marked according to the provisions of the R & TTEDirective (99/5/EC). Hereby, GN Netcom, declares that this product is in compliance with the essential requirements and other relevantprovisions of Directive 1999/5/EC. For further information pleaseconsult http://www.gnnetcom.com. Please note that this product usesradio frequency bands not harmonized within EU. Within the EU thisproduct is intended to be used in Austria, Belgium, Denmark, Finland,France, Germany, Greece, Ireland. Italy, Luxembourg, TheNetherlands, Portugal, Spain, Sweden, United Kingdom and withinEFTA in Iceland, Norway and Switzerland. Industry Canada notice to users and product statementsOperation is subject to the following two conditions: (1) This devicemay not cause interference and (2) This device must accept anyinterference, including interference that may cause undesiredoperation of the device. To prevent radio interference to the licensedservice, this device is intended to be operated indoors and away fromwindows to provide maximum shielding. Equipment (or its transmitantenna) that is installed outdoors is subject to licensing.The term “IC:” before the certification/registration number onlysignifies that registration was performed based on a Declaration ofConformity indicating that Industry Canada technical specificationswere met. It does not imply that industry Canada approved theequipment. FreeSpeakManualALLBT10/13 11/1/02 1:16 PM Page 26

25JABRA limited product warrantyJABRA warrants to Purchaser that for a period of one (1) year after the date of purchase (the “Warranty Period”) of any JABRA Product (“Product”) byPurchaser, the Product will substantially conform to JABRA’s publishedspecifications for the Product on the date of Purchaser’s purchase of theProduct, subject to the terms herein. Purchaser shall notify JABRA of anynonconformance during the Warranty Period and obtain a return materialauthorization (“RMA”), by phone at (800) 327-2230, or (858) 622-9955, or byemail at info@jabra.com or in writing to the address listed below. Purchasermust send the nonconforming Product with the original receipt, or a copy of theoriginal receipt, as proof of purchase date and the RMA number that has beenissued for the nonconforming Product to: JABRA Corporation, 9171 TowneCentre Drive, Suite 500, San Diego, California 92122, Attn: RMA #, freightprepaid by Purchaser, with a statement describing the nonconformity. JABRA’sexclusive obligation with respect to nonconforming Product shall be, at JABRA’soption and expense, to repair or replace such Product so that it substantiallyconforms with its published specifications on the date of Purchaser’s purchase,or, if JABRA, in JABRA’s sole discretion, determines that it is not possible torepair or replace the Product, JABRA may, at JABRA’s option, refund toPurchaser the purchase price paid for the Product. THE FOREGOING ISPURCHASER’S SOLE AND EXCLUSIVE REMEDY FOR BREACH OF WARRANTYBY JABRA WITH RESPECT TO THE PRODUCT. The warranty set forth aboveshall not apply to any Product which has not been properly used or handled in accordance with the instructions supplied by JABRA, or which has beenmodified, repaired or altered, except by JABRA authorized service facility, orwhich has been subjected to faulty installation, misuse, abuse, or which theProduct defect is attributable to any failure or damage which is beyond reasonable control of JABRA. This warranty is available only to Purchaser, anddoes not extend to any distributors, retailers, or other resellers of the Product.THE FOREGOING WARRANTIES ARE THE SOLE WARRANTIES, EXPRESSEDOR IMPLIED, GIVEN BY JABRA IN CONNECTION WITH THE PRODUCT, AND JABRA DISCLAIMS ALL OTHER WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSEAND NONINFRINGEMENT OF THIRD PARTY RIGHTS. JABRA SHALL NOT BELIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES INCONNECTION WITH THE PRODUCT, EVEN IF JABRA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE LIABILITY OF JABRA HEREUNDER FOR ALL CLAIMS SHALL NOT EXCEED THE AMOUNT PAID BY PURCHASER TO JABRA FOR THE PRODUCT GIVING RISE TO JABRA’S LIABILITY.24Contacting JABRAMail JABRA Corporation9171 Towne Centre Drive, Suite 500San Diego, CA 92122 USAWeb General: www.jabra.comFreeSpeak Customer Support: www.jabra.com/fscsE-mail Information: info@jabra.comSales: sales@jabra.comTech Support: techsupp@jabra.comTelephone Tel: 1 (800) 327-2230 (toll-free in U.S. and Canada) Tel: (858) 622-9955Fax: (858) 622-0353Support Hours 8AM – 5PM, Pacific Standard TimeMonday – FridayFreeSpeakManualALLBT10/13 11/1/02 1:16 PM Page 28

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