GN Hearing A S RC-1 Remote control for hearing instruments with wireless capabilities User Manual

GN Hearing A/S Remote control for hearing instruments with wireless capabilities

User Manual

1USER GUIDE
23Statement:This device complies with Part 15 of the FCC Rules.Operation is subject to the following two conditions: (1) this de-vice may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable pro-tection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communi-cations.However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful inter-ference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:WelcomeCongratulations on your purchase of a ReSound Unite Remote Control.ReSound Unite Remote Control will allow you to operate your ReSound hearing instruments. It is both an elegant and user-friendly remote control as well as status reader which gives you access to other wireless functions on your hearing instruments. The ReSound Unite Remote Control can be used to tune both of your hearing instruments simultaneously. Or you can control both hearing instruments individually, allowing you to perfectly fine-tune your hearing instruments to any specific hearing situation.Please read this manual carefully to fully benefit from the ReSound Unite Remote Control. Ask your hearing care professional if you have any questions.For further information you can also visit the www.resound.com/unite web site.For your safety, carefully read the chapter Important Information, on pages 23-24
45These products are intended for world wide sales , and in compli-ance with the following regulatory standards:In EU: The device conforms to the Essential Requirements ac-cording to - Annex I of Council Directive 93/42/EEC of for medical devices (MDD) and essential requirements and other relevant pro-visions of Directive 1999/5/EC (R&TTE).The declaration of confor-mity may be consulted at www.resound.com Annex I of Directive 2006/95/EC Low Voltage Directive (LVD) In US: All test objects are subject to FCC Certification according to FCC CFR 47 Part 15, subpart C, section 15.247For the Norwegian market the accessories comply to EN 12182 Technical Aids for disabled persons. General requirements and test methods covered by EMC and electrical safety tests according to EN/IEC 60601-1-2 and EN/IEC 60950.Other identified applicable international regulatory requirements in countries outside EU and US. Please refer to local country requirements for these areas.Products are categorized as receiver class 2 according to Directive 1999/5/EEC on Radio Equipment and Telecommunica-tions Terminal Equipment (R&TTE)t 3FPSJFOUPSSFMPDBUFUIFSFDFJWJOHBOUFOOBt *ODSFBTFUIFTFQBSBUJPOCFUXFFOUIFFRVJQNFOUBOESFDFJWFSt $POOFDU UIFFRVJQNFOUJOUPBOPVUMFUPOBDJSDVJUEJGGFSFOUfrom the receiver is connected.t $POTVMUUIFEFBMFSPSBOFYQFSJFODFESBEJP57UFDIOJDJBOGPShelp.NOTE: All tests have been performed at a FCC listed lab (DELTA, Venlighedsvej 4, Hørsholm, Denmark)Intended useThe Resound Unite Remote Control is intended to let the user control his ReSound wireless hearing instruments remotely by adjusting volume and programs.List of countriesProducts are intended for sale in countries within European Eco-nomic Area as well as Switzerland. In addition products are in-tended for world wide sales.Changes or modifications can void the user’s authority to operate the equipment.
67Contents Description ...................................... 6-7Getting Started .....................................8Adjust volume ......................................9Return to Home settings .............................11Pairing...........................................12Operating range ...................................14Screen display ....................................15ReSound Unite TV (optional) ..........................15Activating streaming from ReSound Unite TV ...........16-17Phone (optional) ...................................18Key lock .........................................19Low battery indicator ...............................20Appendix: exceptions to normal operation . . . . . . . . . . . . . . . 21Important information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23-24Technical specifications .............................25Warranty .........................................26Notes ...........................................28
895 Increase volume6 Decrease volume7 Activate left hearing instrument only8 Activate right hearing instrument only9 Program change10 Pairing button11 AAAA batteryDescription 1 Display2 Key Lock3 ReSound Unite TV button4 Home button1165213487910
1011Adjust volumeAdjust volume on both hearing instrumentsThe “+” and “-“ keys are used to ad-just volume (5 and 6 on page 7). Vol-ume may be adjusted on both hear-ing instruments simultaneously or on each side independently. By default, both hearing instruments are “active” which is indicated in the display by two arrowheads (< and >) located next to the volume bars. Both hear-ing instruments can simultaneously be made louder by pressing the “+” key or softer by pressing the “-“ key. Each adjustment is accompanied by beep tones in the hearing instruments as well as a visual change in the volume bars shown in the display.Adjust volume on the left hearing aid onlyTo adjust volume on the left side only, first press the “<” key on the keypad (7 on page 7). Doing so will make the left hearing instrument “active” and the right hearing instrument “inactive”. This will be indicated by a left arrow-head (<) in the display, with the right arrowhead turned off. Now press “+” or “-“ to adjust volume on the left hearing instrument only.Getting StartedChanging programThe “P” button (9 on page 7) is used to change the programs that your hearing care professional has programmed into your hearing instruments. The name of the program displayed can be con-figured by your hearing care professional. Each time you press the “P” button the program advances one step, returning back to program 1 at the end of each cycle (e.g. 1, 2, 3, 1). Each change in program is accompanied by beep tones in both hearing instru-ments and the program currently in use is shown in the display. For optimal performance it is recommended that both aids be set to the same program*.* See the appendix for further details.Program 1 ‘Basic’ Program 2 ‘Noise’
1213Return to Home settingsHome settings, i.e. those that apply whenever the hearing instru-ments are first turned on, will be activated by pressing the Home button (4 on page 6). Pressing the Home button will:a. Activate program 1 in both hearing instrumentsb. Adjust both hearing instruments to default volume settingsc. Set volume to simultaneous adjustment modeThe home button will also terminate any streamed audio signals from ReSound Unite TV.Adjust volume on the right hearing aid onlyTo adjust volume on the right side only, first press the “>” key on the keypad (8 on page 7). Doing so will make the right side “active” and the left side “in-active”. This will be indicated by a right arrowhead (>) in the display with the left arrowhead turned off. Now press “+” or “-“ to adjust volume on the right side only.To return to simultaneous adjustment mode, press either the < or > (7 or 8 on page 7) keys on the keypad until both arrowheads appear in the display, indicating that both hearing instruments are again “active”.
1415Key lockA two-position key lock switch, located on the right side of the remote control, serves to prevent accidental activation. This fea-ture is handy when the device is kept in a pants’ pocket or purse. When in the locked position all keys/buttons are non-functional. When switched to the non-locked position normal functionality is restored.When the key lock is activated, the following symbol will appear on the screen when any button is pushed:Note: When key lock is activated, all wireless communi-cation to the Remote Control is disabled. Activate the key lock during air plane flights.LockedUnlockedKey lock is activatedLow battery indicatorIn the event that the remote control battery becomes weak, this will also be indicated by a distinct low battery icon situated above the program name. The low battery icon and the program your hearing instruments are in will alternate on the display.Hearing instruments low batteryWhen the battery lifetime of the hearing instruments is almost depleted, it can happen that you are still able to use your hear-ing instruments, but the remote control functionality can become disabled. Should this happen, we recommend you change the batteries of your hearing instruments.Low battery on Remote Control
1617Screen displayTo conserve battery life, the remote control has a Standby feature that automatically turns off the display after 20 seconds of non-use. Whenever the display is dark, simply press any button on the keypad to awaken the display and then perform the desired action.Remote control performanceThe remote control performs best when buttons are pressed one step at a time rather than in rapid sequence. When adjusting volume, for example, briefly press a button as described below and wait a short moment for the beep tones to be heard be-fore continuing. This tip applies to all button use but is especially relevant to volume adjustments.The first time you press a button on the remote control will ac-tivate it from standby only. You need to press one more time to make the intended changes (e.g. volume increase, program change, etc.).Operating rangeThe Remote control operating range is approximately 100 cm (40”). In the event that you cannot read out the status on the remote control, hold the remote con-trol in front of your chest, as it is shown in the picture.In the event that the remote control can-not read out the status of the hearing instruments, search icons will appear on the remote control. Hold the Remote control as shown above to establish contact with both hearing instruments.Searching for both hear-ing instrumentsSearching for right hearing instrumentConnected to left hearing instrument
18193. While pairing mode is activated, close the battery doors of both hearing instruments and make sure they are ON. A successful pairing will be indicated by an audible melody played in both hearing instruments, and shown in the remote control display with an active Program 1 (see below). You are now ready to use the Remote Control!PairingNote! The following information is intended pri-marily for your hearing care professional, who in most cases will complete the tasks that are neces-sary before the ReSound Unite Remote Control can be used with your hearing instruments. However, the process is de-signed to be simple and should be easily accomplished by almost anyone.Pairing is the process of setting up an exclusive communication between your hearing instruments and your ReSound Unite Re-mote Control. Your hearing care professional can set up pairing during the fitting of your hearing instruments. Alternatively, you can follow the below steps to pair your hearing instruments to ReSound Unite Remote Control:1. Make sure ReSound Unite Remote Control is using a fresh set of AAAA batteries and is turned ON. Your hearing instruments must be off – open the battery door.2. Press the pairing button on ReSound Unite Remote Control (10 on page 7) one time. This will acti-vate the pairing mode which will be active for 30 seconds. Searching for hearing instrumentsHearing instruments in program 1
2021You can have up to 3 ReSound Unite TV devices set up for your hearing instruments. Each ReSound Unite TV is indicated in the display by a letter designation: A, B or C. If more than one ReSound Unite TV is in use, press the Unite TV button again until the desired audio signal is heard. If necessary, adjust volume of the streamed signal using the “+” and “-“ keys (5 and 6 on page 7). The volume can be adjusted individually for left and right ear by pressing < or > (7 or 8 on page 7).ReSound Unite TV (optional)The ReSound Unite TV is an optional accessory available foryour hearing instruments. With this accessory you can listen to your TV, Stereo, Computer, etc. directly in your hearing instruments. The Unite TV has a range of 7m / 20 feet, thus you can move around freely when listening to your favourite TV show, music, etc. Activating streaming from ReSound Unite TVTo start audio streaming from the TV, stereo or another device connected to your ReSound Unite TV, simply turn on the audio device and then press the ReSound Unite TV button (3 on page 6). The Remote Control will instantly start searching for the Unite TV and connect to it.Searching for TVNo TV foundConnected to TV Decrease TV volume on right hearing aid
2223Appendix: exceptions to normal operationIt is recommended that both hearing instruments be set to the same program at all times. However, it is possible to have different programs on the two hearing instruments, such as Program 1 on the left side and streamed audio on the right. Under conditions such as these the remote control functions slightly differently, as the following examples illustrate.Situation #1: You have started with P1 on both sides but have changed the right side to P2 using the push button on the right hearing aid. If you now press the P button on the remote control, the left aid will advance to P2, matching that on the right. Further presses of the P button will advance both aids, thus keeping the same program on both sides.Situation #2: You have set the left aid to P1 and the right aid to P2. If you now press the Streaming button, both aids will receive streamed audio from the same source (e.g. the TV). If you now press the P button, streaming will be cancelled on both sides and both aids will return to their former programs (P1 and P2).Situation #3: You have P1 on the left side but have started streaming on the right side using a long button press on the right hearing aid. If you now press the P button, streaming on the right side will be cancelled and both aids will return to P1. If you press the Streaming button instead, both aids will be set to the same streamed audio program.To stop streaming and return to the previous program, press the “P” button (9 on page 7). Alternatively, press the Home button (4 on page 6), which will also reset the remote control to simulta-neous adjustment mode. Note, however, that the Home button also changes other settings, as described above. Phone (optional)ReSound Unite Phone Clip or the PhoneNow™ also work with the Remote Control. When using the ReSound Unite Phone Clip or the PhoneNow™, this will be indicated on the display:Once the phone call has ended, the hearing instruments will return to the previously used program. That program is shown on the display of the remote control. Volume adjustments made during the phone call will not be transferred to your previously used program. Phone calls will temporarily disrupt streaming from ReSound Unite TV, but streamed audio will be restored once the phone call has ended. Note: PhoneNowTM will only disrupt the streaming signal in the ear where the phone is positioned. With the ReSound Unite Phone Clip the streamed signal will disrupt in both ears.
2425Situation #4: Both aids are set to P1 but you are using the Phone-Now™ feature on the left side. If during the call you press the P button, the right side will advance to P2 but this will not disrupt the call. After the call the left side will remain in P1. If during the call you press the Streaming button instead, streaming will start on the right side only, also allowing the call to continue on the left side.Situation #5: The Streaming button has been used to start streamed audio on both sides but you are using the PhoneNow™ feature on the left side. If during the call you press the P but-ton, streaming will be cancelled on the right side but this will not disrupt the call. If during the call you press the Streaming but-ton instead, streaming on the right side will advance to the next Streaming program on the right side only, also allowing the call to continue.Important informationMaintenance and caret $MFBO UIF 3FNPUF $POUSPMVTJOH B EBNQ DMPUI /FWFSVTFhousehold cleaning products (washing powder,soap, etc.) or alcohol to clean the device.t 8IFO UIF SFNPUF DPOUSPMJT OPU CFJOHVTFEJUJTQMBDFEJOstandby mode. You do not need to turn it off or take the bat-teries outt 1SPUFDUUIFSFNPUFDPOUSPMGSPNFYDFTTJWFNPJTUVSFCBUIJOHswimming) and heat (radiator, car, dashboard). Protect it from excessive shock and vibration.General warningst ,FFQ UIF SFNPUF DPOUSPMPVUPGSFBDIPGDIJMESFOVOEFS years.t 3F4PVOE 6OJUF 3FNPUF $POUSPMVTFTMPXQPXFSFEEJHJUBMMZcoded transmissions in order to communicate with other wire-less devices. Although unlikely, nearby electronic devices may be affected. In that case, move the ReSound Unite Remote Control away from the affected electronic device.t 8IFOVTJOH3F4PVOE6OJUF3FNPUF$POUSPMBOEUIFEFWJDFJTaffected by electromagnetic interference, move away from the source.
2627Technical specificationsOperating range: up to 3 metersBatteries: 2 x 1,5V AAAAWireless: 2,4 GHz Operating temperature: 0 to 55 degree CStorage temperature: -20 to 60 degree C Temperature test, transport and storage informationThe product is subject to various tests in temperature and damp heating cycling between -25 C and +70C according to internal and industry standards.General precautionst :PVSIFBSJOHJOTUSVNFOUBOEUIFSFNPUFDPOUSPMXFSFHJWFOBunique communication network code during the fitting. This ensures that the remote control will not affect hearing instru-ments worn by others.t )JHIQPXFSFE FMFDUSPOJDFRVJQNFOUMBSHFSFMFDUSPOJDJOTUBM-lations and metallic structures may significantly reduce the operating range. t 6TFPOMZPSJHJOBM3F4PVOEBDDFTTPSJFTt %POPUNBLFBOZDIBOHFTPSNPEJmDBUJPOTUPUIFSFNPUFDPO-trol.t 0QFOJOH UIF SFNPUF DPOUSPMNJHIUEBNBHFJU*GQSPCMFNT occur which cannot be resolved by following the remedy guidelines in the troubleshooting section of this user guide, consult your hearing care professional.t 5IF3F4PVOE6OJUF3FNPUF$POUSPMNBZPOMZCFSFQBJSFECZan authorized service center.t %POPUVTF3F4PVOE6OJUF3FNPUF$POUSPMJOBSFBTXIFSF3'transmission is prohibited, e.g. air planes etc.t %PPOMZDPOOFDU3F4PVOE6OJUF3FNPUF$POUSPMUPDPOOFD-tions which it is explicitly intended for.
2829What is not covered by this warranty?Problems arising from improper handling or care, excessive use, accidents, repairs made by an unauthorized party, exposure to corrosive conditions or damage due to foreign objects entering the device are NOT covered by the limited warranty and may void it. The above warranty does not aff ect any legal rights that you might have under applicable national legislation governing sale of consumer products. Your Hearing Care Professional may have issued a warranty that goes beyond the clauses of this limited warranty. Please consult your Hearing Care Professional for further information.Serial number:Date of purchase:WarrantyThe Remote Control is covered by a limited warranty issued by the manufacturer for a period of 12 months from the day of the original purchase. Please notice that extended warranties may apply in your country. Please contact your local Hearing Care Professional for more information.What is covered by this warranty?Any electrical component, that because of workmanship, manu-facturing or design defects fails to function properly under nor-mal use during life of this warranty will be replaced or repaired at no charge for parts or labour when returned to the point of purchase.If it is determined that repair is not feasible, the entire unit may be replaced with an equivalent unit upon mutual agreement of the Hearing Care Professional and the customer.
3031SYMPTOMThe display remains turned off when pressing a key on the Remote ControlNo information is shown on the display after it has been activated by a press of any Remote Control keyThe pairing button on the Remote Control is pressed but the ’searching’ icon on the dis play does not become substituted by the status of the hearing aidThe ’searching’ icon on the Remote Control dis play is displayed constantlyCAUSEThe batteries in the Remote Control are depletedThe Remote Control and hearing aids have not been pairedThe Remote Control and hearing aid are not within wireless rangeThe Remote Control and hearing aid have not been simultaneously in pairing modeThe Remote Control and hearing aid are not within wireless rangeThe hearing aid is not powered on The battery in the hearing aid is depletedPOSSIBLE REMEDYReplace the AAAA batteries with new onesCarry out the pairing processAssure that Remote Control and hearing aid are within wireless range, and repeat pairing processRepeat pairing process and assure that the battery doors on both hearing aids are closed within 30 seconds after the pairing button has been pressed on the Remote ControlAssure that Remote Control and hearing aid are within wireless rangePower on the hearing aidReplace the battery in the hearing aid with a new oneTROUBLESHOOTING GUIDE
3233SYMPTOMTwo different program numbers or icons are shown on the displayWhen changing volume on the hearing aids using the ”+” or ”-” keys, the volumedoes not change on one hearing aidCAUSEThe two hearing aids are not in the same program. This can be for several reasons, e.g. that one of the hearing aids was not within wireless range when a command was given from the Remote Control, or because you have changed program on one of the hearing aids by pressing its pushbutton.Volume control is activated for one hearing aid only (i.e. only one of the ”<” and ”>” arrow heads are shown on Remote Control display)POSSIBLE REMEDYPress the Program change, TV or Home button as appropriate.Note: Due to an internal priority scheme, this command will not have any effect on a hearing aid being in the phone program (i.e. a phone icon is shown on the Remote Control display).Press the ”<” or ”>” key as appropriate to activate volume control also for the other hearing aid
3435Notes: Notes:
3637Notes: Notes:
3839Be aware of information marked with the warning symbol WARNING points out a situation that could lead to serious injuries, CAUTION indicates a situation that could lead to minor and moderate injuries Advice and tips on how to handle your ReSound Unite accessory better. Equipment includes RF transmitterAny issues relating to the EU Medical Device Directive 93/42/EEC and R&TTE Directive 1999/5/EEC should be directed to GN Hearing A/S, Lautrupbjerg 7, DK 2750 Ballerup, Denmark Please ask your local hearing care professional con-cerning disposal of your ReSound Unite accessory
40Worldwide HeadquartersReSound A/SLautrupbjerg 7DK-2750 Ballerup, DenmarkTel.: +45 45 75 11 11Fax: +45 45 75 11 19www.gnresound-group.comUnited KingdomGN ReSound Ltd.1 Landscape CloseWeston Business ParkWeston-on-the-GreenOxon OX25 3SXTel.: +44 1869 352 800Fax: +44 1869 343 466www.gnresound.co.ukAustraliaGN ReSound Pty. Ltd.Unit R1 Regents Park Estate391 Park RoadRegents Park NSW 2143Tel.: (free) 1800 658 955Fax: +61 2 9743 7472www.gnresound.com.auNew ZealandGN ReSound (NZ) Ltd.12 Parkway DriveMairangi BayAucklandTel.: (free) 0800 900 126Fax: (free) 0800 007 695www.gnresound.co.nz173590 0 0- GB-10.01 Rev.A

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