GN Hearing A S SY312 Hearing instruments with wireless communication capabilities User Manual

GN Hearing A/S Hearing instruments with wireless communication capabilities

User Manual

USER GUIDE
RECEIVER-IN-EAR
HEARING INSTRUMENT
2
3
radio or television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
t 3FPSJFOUPSSFMPDBUFUIFSFDFJWJOHBOUFOOB
t *ODSFBTFUIFTFQBSBUJPOCFUXFFOUIFFRVJQNFOUBOESFDFJWFS
t $POOFDUUIFFRVJQNFOUJOUPBOPVUMFUPOBDJSDVJUEJGGFSFOUGSPNUIFPOFJOXIJDIUIFUIFSFDFJWFS
JTDPOOFDUFE
t $POTVMUUIFEFBMFSPSBOFYQFSJFODFESBEJP57UFDIOJDJBOGPSIFMQ
$IBOHFTPSNPEJmDBUJPOTDBOWPJEUIFVTFS}TBVUIPSJUZUPPQFSBUFUIFFRVJQNFOU
'$$*%94:
Statement:
5IJTEFWJDFDPNQMJFTXJUI1BSUPGUIF'$$3VMFT
0QFSBUJPO JT TVCKFDU UP UIF GPMMPXJOH UXP DPOEJUJPOT  UIJT EFWJDF NBZ OPU DBVTF IBSNGVM JOUFS
GFSFODFBOEUIJTEFWJDFNVTUBDDFQUBOZJOUFSGFSFODFSFDFJWFEJODMVEJOHJOUFSGFSFODFUIBUNBZ
DBVTFVOEFTJSFEPQFSBUJPO
/PUF5IJTFRVJQNFOUIBTCFFOUFTUFEBOEGPVOEUPDPNQMZXJUIUIFMJNJUTGPSB$MBTT#EJHJUBMEFWJDF
QVSTVBOUUPQBSUPGUIF'$$3VMFT5IFTFMJNJUTBSFEFTJHOFEUPQSPWJEFSFBTPOBCMFQSPUFDUJPO
BHBJOTU IBSNGVM JOUFSGFSFODF JO B SFTJEFOUJBM JOTUBMMBUJPO 5IJT FRVJQNFOU HFOFSBUFT VTFT BOE DBO
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
NBZDBVTFIBSNGVMJOUFSGFSFODFUPSBEJPDPNNVOJDBUJPOT)PXFWFSUIFSFJTOPHVBSBOUFFUIBUJOUFS
GFSFODFXJMMOPUPDDVSJOBQBSUJDVMBSJOTUBMMBUJPO*GUIJTFRVJQNFOUEPFTDBVTFIBSNGVMJOUFSGFSFODFUP
4
Intended use
)FBSJOHJOTUSVNFOUTBSFJOUFOEFEGPSIFBSJOHJNQBJSFEQFPQMFUPJNQSPWFUIFJSIFBSJOH
List of countries:
1SPEVDUTBSFJOUFOEFEGPSXPSMEXJEFTBMFT
4QFDJmDBUJPOPGSFTUSJDUJPOT/POF
5IFTFQSPEVDUTBSFJOUFOEFEGPSXPSMEXJEFTBMFTBOEJODPNQMJBODFXJUIUIFGPMMPXJOHSFHVMBUPSZ
requirements:
t 5IF EFWJDF DPOGPSNT UP UIF &TTFOUJBM 3FRVJSFNFOUT BDDPSEJOH UP "OOFY * PG $PVODJM %JSFDUJWF
&&$GPSNFEJDBMEFWJDFT.%%BOEFTTFOUJBMSFRVJSFNFOUTBOEPUIFSSFMFWBOUQSPWJTJPOTPG
%JSFDUJWF&$355&
 5IFEFDMBSBUJPOPGDPOGPSNJUZNBZCFDPOTVMUFEBUXXXSFTPVOEDPN
t 'PS UIF /PSXFHJBO NBSLFU UIF BDDFTTPSJFT DPNQMZ UP &/  5FDIOJDBM "JET GPS EJTBCMFE
persons
t (FOFSBMSFRVJSFNFOUTBOEUFTUNFUIPETDPWFSFECZUIF&.$BOEFMFDUSJDBMTBGFUZUFTUTBDDPSEJOH
UP&/*&$BOE&/*&$
t 0UIFSJEFOUJmFEBQQMJDBCMFJOUFSOBUJPOBMSFHVMBUPSZSFRVJSFNFOUTJODPVOUSJFTPVUTJEF&6BOE64
1MFBTFSFGFSUPMPDBMDPVOUSZSFRVJSFNFOUTGPSUIFTFBSFBT
t 1SPEVDUTBSFDBUFHPSJ[FEBTSFDFJWFSDMBTTBDDPSEJOHUP%JSFDUJWF&&$PO3BEJP&RVJQ
NFOUBOE5FMFDPNNVOJDBUJPOT5FSNJOBM&RVJQNFOU355&
7
Introduction
$POHSBUVMBUJPOT PO UIF QVSDIBTF PG ZPVS OFX IFBSJOH JOTUSVNFOUT 3F4PVOET JOOPWBUJWF TPVOE
technology and design, combined with the customised device programming selected by your
IFBSJOHDBSFQSPGFTTJPOBMXJMMNBLFIFBSJOHBNPSFFOKPZBCMFFYQFSJFODF)FBSJOHJOTUSVNFOUTXJMM
FOBCMF ZPV UP IFBS TPVOET UIBU ZPV NBZ OPU IBWF IFBSE JO ZFBST CFDBVTF PG ZPVS IFBSJOH MPTT
1SBDUJDFBOEBQPTJUJWFBUUJUVEFBSFJNQPSUBOUJOMFBSOJOHUPVTFIFBSJOHJOTUSVNFOUT:PVS3F4PVOE
JOTUSVNFOUTIBWFCFFOBEKVTUFEBDDPSEJOHUPZPVSJOEJWJEVBMIFBSJOHMPTTBOEOFFET4PNFQFPQMF
BEKVTU RVJDLMZ UP XFBSJOH IFBSJOH JOTUSVNFOUT JO UIFJS FBST BOE IFBSJOH OFX TPVOET PUIFS
QFPQMFNBZOFFENPSFUJNF
1MFBTFSFBEUIJTNBOVBMDBSFGVMMZJOPSEFSUPXIPMMZCFOFmUGSPNUIFVTFPGZPVSIFBSJOHJOTUSVNFOUT
With proper care, maintenance, and usage, your hearing instruments will aid you in better communi
DBUJPOGPSNBOZZFBST"TLZPVSIFBSJOHDBSFQSPGFTTJPOBMJGZPVIBWFBOZRVFTUJPOT
ReSound is a registred trade mark of ReSound A/S
)FBSJOHJOTUSVNFOUNPEFM
#BUUFSZTJ[F 3FDFJWFSUVCFMFOHUI %PNFTJ[F
Left serial number: 3JHIUTFSJBMOVNCFS
9
CONTENTS
Introduction ........................6
Description of the hearing instruments ...10
Getting started .....................12
On/Off function ....................12
SmartStart ........................12
Inserting/Replacing the battery .........13
Low battery indicator ................14
Inserting/removing hearing instruments ...16
Operation of the hearing instrument .....19
Push button (Alera 61 only)............19
Flight mode .......................21
Telephone use ....................21
Listen to radio or TV .................23
Care and maintenance ...............26
Daily maintenance ..................27
Cleaning the receiver tubes and domes . .29
Cleaning RIE moulds ................29
Replacing the wax filter
(receiver in-the-ear models)............30
How to apply domes ................34
General precautions .................36
General warnings ...................37
Battery warning Information ...........40
Troubleshooting guide ...............42
Technical data .....................50
Warranty and repairs ................51
7
2
7
9
2
4
3



 


/1SFDFJWFSUVCF
 )1SFDFJWFSUVCF
 -FGUSJHIUJOEJDBUPS
 .PEFMBOETFSJBMOVNCFS
RIE BTE - AL961-DRW, AL761-DRW, AL561-DRW
RIE Mini-BTE - AL960-DR, AL760-DR, AL560-DR
 3FDFJWFSUVCF
 3FDFJWFS0QFO%PNF
 3FDFJWFS5VMJQ%PNF
 3FDFJWFS1PXFS%PNF
 3*&NPVME
 4QPSUTMPDL
  #BUUFSZDPNQBSUNFOU
3FDFJWFS
 1VTICVUUPO
"MFSB "MFSB


BGVODUJPODBMMFE4NBSU4UBSU5IJTGVODUJPOXJMMEFMBZUIFUJNFJOXIJDIUIFIFBSJOHJOTUSVNFOUT
UVSOPOCZUFOTFDPOETBGUFSUIFCBUUFSZDPNQBSUNFOUJTDMPTFE8JUI4NBSU4UBSUBCFFQXJMM
CFIFBSEGPSFBDITFDPOEPGUIFEFMBZQFSJPE
Inserting/Replacing the battery
 0QFOUIFCBUUFSZEPPSDPNQMFUFMZCZVTJOHZPVSmOHFSOBJM
 3FNPWFUIFVTFECBUUFSZJGQSFTFOU*OTFSUUIFOFXCBUUFSZXJUIUIF
 QPTJUJWFTJEFJOUIFDPSSFDUQPTJUJPO
 "MXBZTVTFOFX;JOD"JSCBUUFSJFTUIBUIBWFBNJOJNVN
 SFNBJOJOHTIFMGMJGFPGZFBS
 (FOUMZDMPTFUIFCBUUFSZEPPS
5JQ3FNPWFUIFCBUUFSJFTUPQSFWFOUMFBLBHFXIFOUIFIFBSJOHJOTUSVNFOUTBSFOPUJOVTF
GPSBOFYUFOEFEQFSJPEPGUJNF
Getting started
On/Off function
 8IFOUIFCBUUFSZEPPSJTDMPTFEUIFIFBSJOHJOTUSVNFOU
 UVSOTPOBOEUIFEFGBVMUQSPHSBNXJMMCFBDUJWBUFE
 5PUVSOPGGUIFIFBSJOHJOTUSVNFOUPQFOUIFCBUUFSZEPPS
 6TFZPVSmOHFSOBJMUPQVMMJUPQFO
5JQ8IFOFWFSUIFIFBSJOHJOTUSVNFOUTBSFOPUJOVTFSFNFNCFSUPUVSOUIFNPGGUPBWPJE
VOOFDFTTBSZCBUUFSZDPOTVNQUJPO
SmartStart
)FBSJOHJOTUSVNFOUTDBOCFUVSOFEPOPODFZPVIBWFQMBDFEUIFNPOZPVSFBST*GZPVQSFGFSUP
turn them on just prior to placing them on your ear, your hearing care professional can activate
On
Off


TFUTPGEFTDFOEJOHUPOFT"GUFSUIJTZPVSIFBSJOHJOTUSVNFOUBOE3F4PVOE6OJUF3FNPUF$PO
USPMXJMMDPOUJOVFUPXPSLBTVTVBMCVUZPVXJMMOPUCFBCMFUPVTFZPVS3F4PVOE6OJUF57BOE
1IPOF$MJQ"UTPNFQPJOUUIFCBUUFSZMFWFMXJMMOPUTVQQPSUUIFSFNPUFDPOUSPMFJUIFSBOEZPVXJMM
PODFBHBJOIFBSUIFEFTDFOEJOHUPOFT5IFIFBSJOHJOTUSVNFOUTXJMMDPOUJOVFUPXPSLBTVTVBM
0ODFBOFXCBUUFSZJTJOTFSUFEGVMMPQFSBUJPOPGUIFBDDFTTPSJFTXJMMSFTVNF
Sports lock
4QPSUTMPDLXJMMCFBQQMJFEPSBEKVTUFECZZPVSIFBSJOHDBSFQSPGFTTJPOBM
Low battery indicator
:PVSIFBSJOHDBSFQSPGFTTJPOBMDBOTFUZPVSIFBSJOHJOTUSVNFOUUPHJWFBOBDPVTUJDBMJOEJDBUJPO
XIFOUIFCBUUFSZJTSFBDIJOHJUTFOEPGMJGF5IFIFBSJOHJOTUSVNFOUXJMMSFEVDFBNQMJmDBUJPOBOE
FNJUBNFMPEZJGCBUUFSZQPXFSHFUTUPPMPX5IJTTJHOBMXJMMSFDVSFWFSZmWFNJOVUFTVOUJMUIF
IFBSJOHJOTUSVNFOUBVUPNBUJDBMMZTXJUDIFTPGG*UJTSFDPNNFOEFEUIBUZPVLFFQTQBSFCBUUFSJFT
POIBOE
Low battery indicator (instruments paired with accessories only)
"DUJWFVTBHFPGUIF3F4PVOE6OJUFBDDFTTPSJFT3FNPUF$POUSPM1IPOF$MJQBOE574USFBNFS
SFRVJSFTNPSFCBUUFSZQPXFSGSPNUIFIFBSJOHJOTUSVNFOUTUIBOXIFOUIFTFBSFXPSLJOHPOUIFJS
PXO8IFOUIFCBUUFSZJOUIFIFBSJOHJOTUSVNFOUIBTEFQMFUFEUPBMFWFMBUXIJDIVTFPGUIF
3F4PVOE6OJUF57BOE1IPOF$MJQDBOOPUCFTVQQPSUFEUIFIFBSJOHJOTUSVNFOUXJMMQMBZUXP


5JQ*UNBZCFIFMQGVMUPQVMM UIFUPQPGZPVS FBS CBDLXJUIZPVSPQQPTJUFIBOE EVSJOH
JOTFSUJPOUPPQFOUIFFBSDBOBM
Insertion (domes)
 )PMEUIFSFDFJWFSUVCFXIFSFJUCFOETBOEHFOUMZQVTIUIFEPNFJOUPUIFFBSDBOBM1VTI
the dome far enough into the ear canal so that the receiver tube lies flush with the side of the
IFBE
 *UJTJNQPSUBOUUIBUUIFUVCFBOEUIF
 EPNFmUDPSSFDUMZJOUPZPVSFBS
 8IFOUIFEPNFJTQMBDFEDPSSFDUMZ
you should not be able to see the receiver
 UVCFTUJDLJOHPVUXIFOGBDJOHBNJSSPS
/PUF:PVTIPVMEOFWFSBUUFNQUUPCFOEPSNPEJGZUIFTIBQFPGUIFSFDFJWFSUVCF
Inserting/Removing hearing instruments
Insertion (custom RIE moulds)
 )PMEUIF3*&NPVMECFUXFFOZPVSUIVNCBOEJOEFYmOHFSBOEQPTJUJPOJUT
TPVOEPVUMFUJOZPVSFBSDBOBM
 4MJEF UIF 3*& NPVME BMM UIF XBZ JOUP ZPVS FBS XJUI B HFOUMF UXJTUJOH
NPWFNFOU
 .PWFUIF3*&NPVMEVQBOEEPXOBOEHFOUMZQSFTTUPFOTVSFJUJTQPTJUJPOFE
DPSSFDUMZJOUIFFBS0QFOJOHBOEDMPTJOHZPVSNPVUIDBOFBTFJOTFSUJPO
 .BLFTVSFUIFIFBSJOHJOTUSVNFOUJTTFBUFECFIJOEUIFFBS
#ZFYQFSJNFOUJOHBOFBTJFSNFUIPENBZCFEJTDPWFSFE8JUIQSPQFSJOTFSUJPO
IFBSJOH JOTUSVNFOUTTIPVMEmU TOVHMZ CVU DPNGPSUBCMZ*GIFBSJOH JOTUSVNFOUT
DBVTFJSSJUBUJPOPGUIFFBSTDPOUBDUZPVSIFBSJOHDBSFQSPGFTTJPOBM
/FWFS BUUFNQU UP NPEJGZ UIF TIBQF PG UIF IFBSJOH JOTUSVNFOU 3*&
NPVMETPSUVCJOHZPVSTFMG


Removal (RIE moulds)
 (SBTQUIFSFNPWBMTUSJOHBOEQVMMUIF3*&NPVMEPVUXBSE
 $POTVMU ZPVS IFBSJOH DBSF QSPGFTTJPOBM JG ZPV IBWF EJGmDVMUJFT SFNPWJOH UIF IFBSJOH
JOTUSVNFOU
Removal (domes)
 )PMEUIFSFDFJWFSUVCFXJUIZPVSUIVNCBOEGPSFmOHFSBOEQVMMUIFUVCF
 PVUXBSE
 $POTVMUZPVSIFBSJOHDBSFQSPGFTTJPOBMJGZPVIBWFEJGmDVMUJFT
 SFNPWJOHUIFIFBSJOHJOTUSVNFOU
Operation of the hearing instrument
Push button (Alera 61 only)
%FQFOEJOHPOZPVSFYQFSJFODFMFWFMXJUIIFBSJOHJOTUSVNFOUTJO
dividual hearing needs, and the type of listening environments you
FYQFSJFODFZPVSIFBSJOHDBSFQSPGFTTJPOBMNBZBDUJWBUFBEEJUJPOBM
QSPHSBNNFT*GBEEJUJPOBMQSPHSBNNFTIBWFCFFOBDUJWBUFEUIF
GPMMPXJOHMJTUFYQMBJOTIPXUIFZXPSL
 :PVDBOTXJUDICFUXFFOQSPHSBNNFTCZQVTIJOHUIFQVTICVUUPOPODF
 :PVXJMMUIFOIFBSPOFPSNPSFCFFQT5IFOVNCFSPGCFFQTJOEJDBUFTXIJDIQSPHSBNNFZPV
IBWFTFMFDUFEPOFCFFQQSPHSBNNFPOFUXPCFFQTQSPHSBNNFUXPFUD
 8IFO UIF IFBSJOH JOTUSVNFOUT BSF UVSOFE PGG BOE UIFO CBDL PO UIF IFBSJOH JOTUSVNFOU
BMXBZTSFUVSOTUPUIFEFGBVMUTFUUJOHQSPHSBNNFPOF


1SPHSBNNF %FTDSJQUJPOPGXIFOUPVTF
2
3
4
Flight mode* (Alera 61 only)
When boarding a flight wireless functionality must be deactivated, as it is not allowed to radiate
SBEJPTJHOBMTEVSJOHnJHIUT
*UJTQPTTJCMFUPEJTBCMFXJSFMFTTPQFSBUJPOCZPQFOJOHBOEDMPTJOHUIFCBUUFSZDPNQBSUNFOUPG
UIFIFBSJOHJOTUSVNFOUXIJMFBUUIFTBNFUJNFQSFTTJOHUIFQVTICVUUPO
8IFOEJTBCMFENBOVBMMZXJSFMFTTPQFSBUJPONBZCFSFFOBCMFECZPQFOJOHBOEDMPTJOHUIFCBU
UFSZDPNQBSUNFOUOPSNBMMZJFXJUIPVUBUUIFTBNFUJNFQSFTTJOHUIFQVTICVUUPO
Telephone use
*GZPVSIFBSJOHJOTUSVNFOUTBSFmUXJUIBSFDFJWFSPQFOEPNFPSSFDFJWFSUVMJQEPNFZPVDBO
QSPCBCMZVTFUIFUFMFQIPOFBTZPVOPSNBMMZXPVMECZIPMEJOHJUVQUPZPVSFBSDBOBMPQFOJOH*G
*Instruments paired with accessories only
22
23
Listen to radio or TV
8IFOMJTUFOJOHUPUIF57PSUIFSBEJPTUBSUPVUCZMJTUFOJOHUPOFXTDPNNFOUBUPSTTJODFUIFZ
VTVBMMZTQFBLDMFBSMZUIFOUSZPUIFSQSPHSBNNFT
*GZPVmOEJUEJGmDVMUUPMJTUFOUP57PSSBEJPZPVSIFBSJOHDBSFQSPGFTTJPOBMXJMMCFBCMFUPHJWFZPV
BEWJDFPOBWBJMBCMFBDDFTTPSJFTUPFOIBODFZPVSMJTUFOJOHDBQBCJMJUJFTGPS57BOESBEJP
Cellular phones
:PVSIFBSJOHJOTUSVNFOUJTEFTJHOFEUPDPNQMZXJUIUIFNPTUTUSJOHFOU4UBOEBSETPG*OUFSOBUJPOBM
&MFDUSPNBHOFUJD$PNQBUJCJMJUZ)PXFWFSOPUBMMDFMMQIPOFTBSFIFBSJOHJOTUSVNFOUDPNQBUJCMF
5IFWBSZJOHEFHSFFPGEJTUVSCBODFDBOCFEVFUPUIFOBUVSFPGZPVSQBSUJDVMBSDFMMVMBSQIPOFPS
PGZPVSXJSFMFTTUFMFQIPOZTFSWJDFQSPWJEFS
*GZPVmOEJUEJGmDVMUUPPCUBJOBHPPESFTVMUXIJMFVTJOHZPVSDFMMVMBSQIPOFZPVSIFBSJOHDBSF
professional will be able to give you advice on available accessories to enhance listening
DBQBCJMJUJFT
ZPVSIFBSJOHJOTUSVNFOUTBSFmUXJUIBSFDFJWFSQPXFSEPNFPS3*&
NPVMEmOEJOHUIFPQUJNBMQPTJUJPOGPSIPMEJOHBUFMFQIPOFXIJMFVTJOH
a hearing instrument may require practice for some individuals, and one
PSNPSFPGUIFGPMMPXJOHTVHHFTUJPOTNBZCFIFMQGVM
 )PMEUIFUFMFQIPOFBTZPVXPVMEOPSNBMMZ
 )PMEUIFUFMFQIPOFUPXBSETUIFUPQPGUIFFBSDMPTFSUPXIFSFUIF
 NJDSPQIPOFTBSFMPDBUFE
 *GXIJTUMJOHPDDVSTJUNBZUBLFBCSJFGNPNFOUPGIPMEJOHUIFUFMFQIPOFJOUIFTBNFQPTJUJPO
CFGPSFUIFIFBSJOHJOTUSVNFOUBEBQUTBOESFEVDFTUIFGFFECBDL
 "OZXIJTUMJOHNBZBMTPCFEFDSFBTFECZIPMEJOHUIFUFMFQIPOFTMJHIUMZBXBZGSPNUIFFBS
 %FQFOEJOH PO ZPVS JOEJWJEVBM OFFET ZPVS IFBSJOH DBSF QSPGFTTJPOBM NBZ BDUJWBUF B QSP
HSBNNFTQFDJmDBMMZGPSUFMFQIPOFVTF
24

6TFPOMZSFDPNNFOEFEDMFBOJOHBHFOUUPDMFBOUIFUFMFQIPOFQSJPSUPQMBDJOHUIFNBHOFU
POUIFQIPOF
PhoneNow usage
5FMFQIPOFTDBOCFVTFEJOBOPSNBMNBOOFS"TIPSUNFMPEZXJMMJOEJDBUFUIBUUIF1IPOF/PX
GFBUVSF IBT BVUPNBUJDBMMZ TXJUDIFE UIF IFBSJOH JOTUSVNFOU UP ZPVS UFMFQIPOF QSPHSBNNF
*OJUJBMMZZPVNBZOFFEUPNPWFUIFUFMFQIPOFSFDFJWFSTMJHIUMZUPmOEUIFCFTUQPTJUJPOGPSSFMJBCMF
1IPOF/PXBDUJWBUJPOBOEHPPEIFBSJOHPOUIFUFMFQIPOF
PhoneNow precautions
 ,FFQNBHOFUTPVUPGSFBDIPGQFUTDIJMESFOBOENFOUBMMZDIBMMFOHFEQFSTPOT*GBNBHOFUJT
TXBMMPXFEQMFBTFTFFLBEWJDFGSPNBNFEJDBMQSBDUJUJPOFS
 5IF NBHOFU VTFE UP TUSFOHUIFO UIF NBHOFUJD mFME PG B UFMFQIPOF SFDFJWFS NBZ BGGFDU
PhoneNow
5IF1IPOF/PXGVODUJPOBMMPXTZPVSIFBSJOHJOTUSVNFOUUPBVUPNBUJDBMMZTXJUDIUPZPVSUFMF
QIPOFQSPHSBNNFXIFOBUFMFQIPOFSFDFJWFSJTSBJTFEUPUIFFBS8IFOUIFUFMFQIPOFSFDFJWFS
is removed from the ear, the hearing instrument automatically returns to the previous listening
QSPHSBNNF
Placement of PhoneNow magnets
*OPSEFSUPQMBDF1IPOF/PXNBHOFUTQSPQFSMZ
 $MFBOUIFUFMFQIPOFSFDFJWFSUIPSPVHIMZ
 )PMEUIFUFMFQIPOFWFSUJDBMMZJOBQPTJUJPOTJNJMBSUPXIFONBLJOH
BUFMFQIPOFDBMM
 1MBDF UIF NBHOFUT KVTU CFMPX UIF UFMFQIPOF SFDFJWFS *G OFDFTTBSZ NPWF UIF NBHOFU UP
BOPUIFSQPTJUJPOUPJNQSPWFFBTFPGVTFBOEDPNGPSUXIJMFTQFBLJOH

27
 /FWFSJNNFSTFIFBSJOHJOTUSVNFOUTJOXBUFSPSPUIFSMJRVJETBTMJRVJETNBZDBVTFQFSNBOFOU
EBNBHFUPUIFIFBSJOHJOTUSVNFOUT
 "WPJESPVHIIBOEMJOHPGIFBSJOHJOTUSVNFOUTPSESPQQJOHUIFNPOIBSETVSGBDFTPSnPPST
 %POPUMFBWFIFBSJOHJOTUSVNFOUTJOPSOFBSEJSFDUIFBUPSTVOMJHIUBTFYDFTTJWFIFBUDBO
DBVTFEBNBHFPSEFGPSNUIFDBTJOH
 )BJSTQSBZNBLFVQFUDNBZEBNBHFIFBSJOHJOTUSVNFOUTBOEUIFTFTIPVMECFSFNPWFE
QSJPSUPUIFBQQMJDBUJPOPGDPTNFUJDT
Daily maintenance
*UJTJNQPSUBOUUPLFFQZPVSIFBSJOHJOTUSVNFOUDMFBOBOEESZ0OB
EBJMZCBTJTDMFBOUIFIFBSJOHJOTUSVNFOUTVTJOHBTPGUDMPUIPSUJTTVF
GVODUJPOBMJUZ PG TPNF NFEJDBM EFWJDFT PS FMFDUSPOJD TZTUFNT "MXBZT LFFQ UIF NBHOFU PS
BUFMFQIPOFFRVJQQFEXJUIUIFNBHOFUBUMFBTUDNwBXBZGSPNQBDFNBLFSTDSFEJU
DBSETBOEPUIFSNBHOFUJDBMMZTFOTJUJWFEFWJDFT
 )JHIEJTUPSUJPO EVSJOH EJBMJOHPSQIPOJOHNBZ NFBOUIBU UIFNBHOFU JTOPUJO UIFPQUJNBM
QPTJUJPOSFMBUJWFUPUIFUFMFQIPOFSFDFJWFS5PBWPJEUIFJTTVFQMFBTFNPWFUIFNBHOFUUP
BOPUIFSQMBDFPOUIFUFMFQIPOFSFDFJWFS
 0OMZVTFNBHOFUTTVQQMJFECZ(/3F4PVOE
Care and maintenance
Proper handling
:PVSIFBSJOHJOTUSVNFOUJTQSPUFDUFECZBMBZFSPGQSPUFDUJWFIZESPQIPCJDOBOPDPBUNBUFSJBM
)PXFWFSQMFBTFGPMMPXUIFGPMMPXJOHJOTUSVDUJPOTUPGVSUIFSQSPMPOHUIFEVSBCJMJUZPGZPVSIFBSJOH
JOTUSVNFOUT
/1 )1

29
The receiver tube
5IFSFDFJWFSUVCFDPNFTJOUXPEJGGFSFOUQPXFSMFWFMT
/1/PSNBM1PXFSBOE)1)JHI1PXFS%FQFOEJOHPOZPVSIFBSJOH
MPTTZPVIBWFFJUIFSCFFOmUUFEXJUIUIF/1PSUIF)1SFDFJWFSUZQF
1MFBTFHPUPQBHFUPTFFZPVSTFMFDUFEUZQF5IFSFDFJWFSUVCF
DPOUBJOTUIF XJSJOH UPUIFSFDFJWFS XIJDIEFMJWFSTUIF TPVOEUPUIF FBS DBOBM*UJT JNQPSUBOU
UIBU UIF SFDFJWFS UVCF BOE UIF SFDFJWFS EPNF3*& NPME mUT DPSSFDUMZ JO ZPVS FBS *G UIF
SFDFJWFSUVCFPSUIFSFDFJWFSEPNF3*&NPVMEJSSJUBUFTZPVSFBSJOBOZXBZBOEQSFWFOUTZPV
GSPN XFBSJOH ZPVS IFBSJOH JOTUSVNFOU QMFBTF DPOUBDU ZPVS IFBSJOH DBSF QSPGFTTJPOBM :PV
TIPVMEOFWFSBUUFNQUUPNPEJGZUIFTIBQFPGUIFSFDFJWFSUVCFZPVSTFMG5IFSFDFJWFSUVCFBOE
UIFSFDFJWFSEPNF3*&NPVMETIPVMECFDMFBOFESFHVMBSMZ1MFBTFTFFJOTUSVDUJPOTJOUIFOFYU
TFDUJPO
Cleaning the receiver tubes and domes
5IFSFDFJWFSUVCFBOEUIFSFDFJWFSEPNFTIPVMECFDMFBOFESFHVMBSMZ6TFBEBNQDMPUIUPDMFBO
UIFSFDFJWFSUVCFBOESFDFJWFSEPNFPOUIFPVUTJEF%POPUVTFXBUFSXIFOZPVBSFDMFBOJOH
UIFSFDFJWFSUVCFTPSUIFSFDFJWFSEPNFT1MFBTFTFFJOTUSVDUJPOPOQBHFPSGPSIPXUP
DIBOHFUIFXBYHVBSEmMUFS
Cleaning RIE moulds
 4FQBSBUFUIFNPVMEGSPNUIFSFDFJWFSUVCF
 $MFBOUIF3*&NPVMEVTJOHBNJMETPBQBOESJOTFXJUI
 MVLFXBSNXBUFS
 "GUFSDMFBOJOHESZ3*&NPVMETUIPSPVHIMZBOESFNPWFBOZ
 SFTJEVBMXBUFSBOEEFCSJTGSPNUIFUVCJOHVUJMJTJOHBOBJSCVMCBOEXJSFMPPQ
12345 109876


*OTFSUUIFPMEXBYHVBSEJOUPUIFDFOUFSPGUIF)'XIFFM
%JTQPTFPGUIFPMEXBYHVBSECZESBXJOHUIFXBOEUPUIFOBSSPXFOEPGUIFDFOUFSEJTQPTBM
BSFB
*OTFSUUIFFNQUZXBOEJOUPBOFXXBYHVBSEPOUIF)'XIFFM
1VMMUIFOFXXBYHVBSEBUUBDIFEUPUIFXBOEBXBZGSPNUIF)'XIFFM
*OTFSUUIFXBOEJOUPUIFSFDFJWFSUVCFNPVME
5XJTUUIFXBOEUPSFMFBTFUIFOFXXBYHVBSEPOUPUIFSFDFJWFSUVCFNPVME
Changing wax guard for NP receiver tube
$MFBOBOZEFCSJTGSPNUIFPMEXBYHVBSE
*OTFSUUIFXBOEJOUPUIFPMEXBYHVBSE
5XJTU UIFXBOE XJUIUIF XBYHVBSEJO B DMPDLXJTFEJSFDUJPOUPFOTVSFJUJT BUUBDIFEUPUIF
XBOE
1VMMUIFXBOEBOEXBYHVBSEBXBZGSPNUIFUVCFNPVME
12345 678910
32
33
Changing wax guard for HP receiver tube
Power Dome:
1MFBTFDPOUBDUZPVSIFBSJOHDBSFQSPGFTTJPOBMUPIBWFUIFXBYHVBSEJOUIFQPXFSEPNF
FYDIBOHFEGPSZPV
Changing wax guard for HP receiver tube
RIE Mould:
34

How to apply domes
*UJTSFDPNNFOEFEUIBUZPVSIFBSJOHDBSFQSPGFTTJPOBMDIBOHFEPNFTBTJODPSSFDUEPNFSF
QMBDFNFOUDPVMESFTVMUJOJOKVSZ
ReSound standard domes
 1VTIUIFOFXEPNFPWFSUIF
SFDFJWFS
 .BLFTVSFUIBUUIFOFXEPNFJT
 JTQSPQFSMZBOETFDVSFMZNPVOUFE
2
ReSound tulip domes
5VMJQEPNFTBSF NPVOUFE JOBTJNJMBSNBOOFS UPTUBOEBSEEPNFTCVUBGFXFYUSBTUFQT BSF
SFRVJSFE5VMJQEPNFTDPOTJTUPGUXPiQFUBMTw*UJTJNQPSUBOUUPOPUFUIBUUIFMBSHFTUQFUBMJTUIF
PVUFSNPTUQFUBM5PFOTVSFUIJT
 1VTI UIF MBSHFTU QFUBM BXBZ GSPN UIF SFDFJWFS UVCF VTJOH B mOHFS 5IJT CFOET UIF QFUBM
GPSXBSE
 5IFOQVTIUIFMBSHFTUiQFUBMwCBDLBOEJUXJMMCFQMBDFEPOUPQPGUIFTNBMMFSQFUBM

37
General precautions
 %POPUMFBWFIFBSJOHJOTUSVNFOUTJOUIFTVOOFBSBOPQFOmSFPSJOBIPUQBSLFEDBS
 %POPU XFBSIFBSJOHJOTUSVNFOUTXIJMF TIPXFSJOHTXJNNJOHJO IFBWZ SBJOPS JOB NPJTU
BUNPTQIFSFTVDIBTBTUFBNCBUIPSTBVOB
 4IPVME UIF IFBSJOH JOTUSVNFOU CFDPNF NPJTU SFNPWF UIF CBUUFSZ BOE QMBDF UIF IFBSJOH
JOTUSVNFOU JO B DMPTFE DPOUBJOFS XJUI B ESZJOH BHFOU :PVS IFBSJOH DBSF QSPGFTTJPOBM DBO
QSPWJEFPQUJPOTGPSESZJOHDPOUBJOFSTPSLJUT
 3FNPWFUIFIFBSJOHJOTUSVNFOUTXIFOBQQMZJOHJUFNTTVDIBTDPTNFUJDTQFSGVNFBGUFS
TIBWFIBJSTQSBZBOETVOUBOMPUJPO
8IFO XJSFMFTT GVODUJPO JT BDUJWBUFE UIF EFWJDF VTFT MPXQPXFSFE EJHJUBMMZ DPEFE
USBOTNJTTJPOTJOPSEFSUPDPNNVOJDBUFXJUIPUIFSXJSFMFTTEFWJDFT"MUIPVHIVOMJLFMZOFBSCZ
FMFDUSPOJDEFWJDFTNBZCFBGGFDUFE*OUIBUDBTFNPWFUIFIFBSJOHJOTUSVNFOUBXBZGSPNUIF
BGGFDUFEFMFDUSPOJDEFWJDF
8IFO VTJOH XJSFMFTT GVODUJPOBMJUZ BOE UIF EFWJDFT BSF BGGFDUFE CZ FMFDUSPNBHOFUJD
JOUFSGFSFODFNPWFBXBZGSPNUIFTPVSDF
General warnings
 $POTVMUBIFBSJOHDBSFQSPGFTTJPOBMJGZPVEJTDPWFSBGPSFJHOPCKFDUJOZPVSFBSDBOBMJGZPV
FYQFSJFODFTLJOJSSJUBUJPOPSJGFYDFTTJWFFBSXBYBDDVNVMBUFTXJUIUIFVTFPGUIFIFBSJOH
JOTUSVNFOU
 %JGGFSFOU UZQFT PG SBEJBUJPO GSPN FH /.3 .3* PS $5 TDBOOFST NBZ EBNBHF IFBSJOH
JOTUSVNFOUT*UJTSFDPNNFOEFEOPUUPXFBSIFBSJOHJOTUSVNFOUTEVSJOHUIFTFPSPUIFSTJNJMBS
QSPDFEVSFT 0UIFSUZQFT PG SBEJBUJPOTVDIBT CVSHMBSBMBSNTSPPNTVSWFJMMBODFTZTUFNT
radio equipment, mobile telephones, contain less energy and will not damage hearing
JOTUSVNFOUT )PXFWFS UIFZ IBWF UIF QPUFOUJBM UP NPNFOUBSJMZ BGGFDU UIF TPVOE RVBMJUZ PS
UFNQPSBSJMZDSFBUFTUSBOHFTPVOETGSPNIFBSJOHJOTUSVNFOUT

39
 %POPUXFBSIFBSJOHJOTUSVNFOUTJONJOFTPJMmFMETPSPUIFSFYQMPTJWFBSFBTVOMFTTUIPTF
BSFBTBSFDFSUJmFEGPSIFBSJOHJOTUSVNFOUVTF
 %POPUBMMPXPUIFSTUPVTFZPVSIFBSJOHJOTUSVNFOUT5IJTNBZDBVTFEBNBHFUPUIFIFBSJOH
JOTUSVNFOUTPSUPUIFIFBSJOHPGUIFPUIFSJOEJWJEVBM
 %VF UP B DIPLJOH IB[BSE IFBSJOH JOTUSVNFOU VTBHF CZ DIJMESFO PS NFOUBMMZ DIBMMFOHFE
JOEJWJEVBMTTIPVMECFTVQFSWJTFEBUBMMUJNFT
 )FBSJOHJOTUSVNFOUTTIPVMECFVTFEPOMZBTQSFTDSJCFECZZPVSIFBSJOHDBSFQSPGFTTJPOBM
*ODPSSFDUVTFNBZSFTVMUJOIFBSJOHMPTT
  #FDBSFGVMXIFOCPBSEJOHnJHIUTUPEFBDUJWBUFUIFXJSFMFTTGVODUJPOBMJUZ
 ,FFQNBHOFUTPVUPGSFBDIPGQFUTDIJMESFOBOENFOUBMMZDIBMMFOHFEQFSTPOT*GBNBHOFU
JTTXBMMPXFEQMFBTFTFFLBEWJDFGSPNBNFEJDBMQSBDUJUJPOFS
 5VSOPGGZPVSXJSFMFTTGVODUJPOBMJUZCZVTJOHUIFnJHIUNPEFJOBSFBTXIFSFSBEJPGSFRVFODZ
FNJTTJPOJTQSPIJCJUFE
%P POMZ DPOOFDU 3F4PVOE IFBSJOH JOTUSVNFOUT UP BDDFTTPSJFT UIBU BSF JOUFOEFE BOE
RVBMJmFEUPCFVTFEXJUI3F4PVOEIFBSJOHJOTUSVNFOUT
'PS VTF PG XJSFMFTT GVODUJPOBMJUZ EP POMZ VTF 3F4PVOE 6OJUF BDDFTTPSJFT 'PS GVSUIFS
HVJEBODFQMFBTFSFGFSUPUIFVTFSHVJEFPGUIFSFMFWBOU3F4PVOE6OJUFBDDFTTPSZ


Battery warning information
#BUUFSJFTBMUIPVHIWFSZTNBMMDPOUBJOEBOHFSPVTTVCTUBODFTBOETIPVMECFEJTQPTFEPGDBSF
GVMMZ5IJTJTGPSUIFTBGFUZPGZPVBOEUIFFOWJSPONFOU1MFBTFOPUF
 %0/05BUUFNQUUPSFDIBSHFTUBOEBSE[JODBJSCBUUFSJFT5IFZNBZMFBLPSFYQMPEF
%0/05BUUFNQUUPEJTQPTFPGCBUUFSJFTCZCVSOJOHUIFN
%0/05QMBDFCBUUFSJFTJOZPVSNPVUI$POTVMUBQIZTJDJBOJNNFEJBUFMZJGBCBUUFSZIBT
 CFFOTXBMMPXFEBTUIFZDBOCFIBSNGVMUPZPVSIFBMUI
,FFQCBUUFSJFTBXBZGSPNQFUTDIJMESFOBOENFOUBMMMZDIBMMFOHFEQFSTPOT
42
43
 1044*#-&3&.&%:
t 5VSOPOCZDMPTJOHUIFCBUUFSZEPPS
t 3FQMBDFCBUUFSZ
t *OTFSUCBUUFSZQSPQFSMZ
t $MFBO3*&NPVMEPSUVCF
t 3FQMBDFXBYmMUFSPSDPOTVMU
your hearing care professional
TROUBLESHOOTING GUIDE
4:.150.$"64&
/PTPVOE t /PUUVSOFEPO
t %FBECBUUFSZ
t #BUUFSZEPPSXJMMOPUDMPTF
t #MPDLFE3*&NPVMEPSUVCF
t #MPDLFEXBYmMUFS
44

 1044*#-&3&.&%:
t 3FJOTFSU3*&NPVME
t $MFBO3*&NPVMESFQMBDFEPNFSFQMBDFmMUFS
t $POTVMUZPVSIFBSJOHDBSFQSPGFTTJPOBM
t $POTVMUZPVSIFBSJOHDBSFQSPGFTTJPOBM
t $POTVMUZPVSIFBSJOHDBSFQSPGFTTJPOBM
TROUBLESHOOTING GUIDE
4:.150.$"64&
/PUMPVE t *ODPSSFDU3*&NPVMEQMBDFNFOU
FOPVHI t #MPDLFE3*&NPVMEPSEPNF
t $IBOHFJOIFBSJOHTFOTJUJWJUZ
t &YDFTTJWFFBSXBY
t 7PMVNFTFUUPPMPX

47
 1044*#-&3&.&%:
t 3FJOTFSU3*&NPVMEDBSFGVMMZ
t 3FJOTFSUEPNF
t $POTVMUZPVSIFBSJOHDBSFQSPGFTTJPOBM
t $POTVMUZPVSIFBSJOHDBSFQSPGFTTJPOBM
t $POTVMUZPVSIFBSJOHDBSFQSPGFTTJPOBM
t $POTVMUZPVSIFBSJOHDBSFQSPGFTTJPOBM
TROUBLESHOOTING GUIDE
4:.150.$"64&
&YDFTTJWF t *ODPSSFDU3*&NPVMEQMBDFNFOU
XIJTUMJOHGFFECBDL t *ODPSSFDUEPNFQMBDFNFOU
t &YDFTTJWFFBSXBY
t 'FFECBDLDPOUSPMNBZOFFEBEKVTUNFOU
t 3*&NPVMEUVCJOHXPSOPSEBNBHFE
t )FBSJOHJOTUSVNFOUTFUUJOHTOPUPQUJNBM

49
 1044*#-&3&.&%:
t 3FQMBDFCBUUFSZ
t $POTVMUZPVSIFBSJOHDBSFQSPGFTTJPOBM
t $POTVMUZPVSIFBSJOHDBSFQSPGFTTJPOBM
t $POTVMUZPVSIFBSJOHDBSFQSPGFTTJPOBM
TROUBLESHOOTING GUIDE
4:.150.$"64&
4PVOE t 8FBLCBUUFSZ
EJTUPSUFE t *NQSPQFS3*&NPVMEPSEPNFmU
OPUDMFBS t )FBSJOHJOTUSVNFOUEBNBHFE
t )FBSJOHJOTUSVNFOUTFUUJOHTOPUPQUJNBM
If there are any other problems not mentioned in this guide,
please contact your hearing care professional.


TECHNICAL DATA
Hearing Instrument Maximum output
Model (2cc Coupler / IEC 60118-7)
AL961-DRW, AL761-DRW, AL561-DRW (NP-Open) 114 dB SPL (typical)
AL961-DRW, AL761-DRW, AL561-DRW (NP) 114 dB SPL (typical)
AL961-DRW, AL761-DRW, AL561-DRW (HP-Open) 117 dB SPL (typical)
AL961-DRW, AL761-DRW, AL561-DRW (HP) 117 dB SPL (typical)
AL960-DR, AL760-DR, AL560-DR (NP-Open) 114 dB SPL (typical)
AL960-DR, AL760-DR, AL560-DR (NP) 114 dB SPL (typical)
AL960-DR, AL760-DR, AL560-DR (HP-Open) 117 dB SPL (typical)
AL960-DR, AL760-DR, AL560-DR (HP) 117 dB SPL (typical)
Warranty and repairs
3F4PVOEHSBOUTBDPNQSFIFOTJWFXBSSBOUZPOIFBSJOHJOTUSVNFOUTGSPNUIFPSJHJOBMEBUFPG
QVSDIBTF)FBSJOHJOTUSVNFOUTXJMMCFSFQBJSFEPSSFQMBDFEBUUIFEJTDSFUJPOPG3F4PVOEXIFO
FYBNJOBUJPOPGUIFIFBSJOHJOTUSVNFOUTQSPWFTUIFFYJTUFODFPGBOZEFGFDUTJOXPSLNBOTIJQPS
NBUFSJBMT
5IFXBSSBOUZQFSJPEPGIFBSJOHJOTUSVNFOUTJTEFTJHOBUFEPOZPVSXBSSBOUZDBSEXIJDIJTQSP
WJEFECZZPVSIFBSJOHDBSFQSPGFTTJPOBM
3F4PVOE IFBSJOH JOTUSVNFOUT UIBU NBMGVODUJPO NVTU CF SFQBJSFE CZ B RVBMJmFE UFDIOJDJBO
%POPU BUUFNQUUPPQFO UIFDBTFPGIFBSJOH JOTUSVNFOUTBTUIJTXJMMJOWBMJEBUFUIF XBSSBOUZ
For hearing instruments that require service, please contact your hear ing care professional for
BTTJTUBODF
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be repaired or replaced with new or reconditioned components, without charge, to meet the
QFSGPSNBODFTQFDJmDBUJPOTGPSUIBUNPEFM
*OJUTTFSWJDFQPMJDZ3F4PVOEQMFEHFTUPBCJEFUPUIFIJHIFTURVBMJUZTUBOEBSETBOEJTDPNNJU
UFEUPFOWJSPONFOUGSJFOEMZCFTUQSBDUJDFT
Temperature test, transport and storage information
(/ 3F4PVOE )FBSJOH *OTUSVNFOUT BSF TVCKFDUFE UP WBSJPVT UFTUT JO UFNQFSBUVSF BOE EBNQ
IFBUJOHDZDMJOHCFUXFFO$BOE$BDDPSEJOHUPJOUFSOBMBOEJOEVTUSZTUBOEBSET
%VSJOHUSBOTQPSUPSTUPSBHFUIFUFNQFSBUVSFTIPVMEOPUFYDFFEUIFMJNJUWBMVFTPG$UP$
BOESFMBUJWFIVNJEJUZPG3)OPODPOEFOTJOHGPSMJNJUFEUJNF5IFBJSQSFTTVSFCFUXFFO
BOEI1BJTBQQSPQSJBUF

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Be aware of information marked with the warning symbol
WARNING points out a situation that could lead to serious injuries,
CAUTION indicates a situation that could lead to minor and moderate injuries”
Advice and tips on how to handle your hearing instrument better.
Equipment includes RF transmitter
Worldwide Headquarters
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United Kingdom
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Australia
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New Zealand
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