Gaggia Syncrony Logic Troubleshooting Sup 020 GaggiaSyn Pu SV 165899300 Rev00 User Manual

User Manual: Gaggia Syncrony Logic Troubleshooting

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28 CONTROL PANEL PILOT LIGHTS

14 CONTROL PANEL PILOT LIGHTS

Warning Causes Remedies

Green light (29) Machine on

Green light (24) remains lit Machine at temperature, ready:

- to dispense coffee

- for dispensing steam.

Green light (24) flashing Machine warming up to brew

coffee and dispense hot water

and steam.

Green light (26) remains lit Machine dispensing with ground

coffee

Green light (28) remains lit Machine ready to dispense hot

water.

Green light (24) flashing

Green light (26) flashing

Green light (28) flashing

simultaneously

The machine has dispensed the

max. quantity of water programmed

per operation.

Turn the hot water/steam knob

clockwise. If you want more

water, turn the knob anticlockwise

again.

Red light (30) remains lit Not enough water in the container Fill the container with fresh drinking

water, load the circuit and start the

procedure over again

Coffee container empty Fill the container with coffee beans

and start the procedure over

again

Red light (30) flashing Dispensing unit, dregs box, drip

tray, front door not correctly posi-

tioned to allow the machine to

function

To shut off the red light, make sure

that all parts have been correctly

fitted in place or closed

29

PROBLEMS - CAUSES - REMEDIES

Problems Causes Remedies

The machine does not turn on The machine is not plugged into

the electrical mains

Plug the machine into the electrical

mains

The service door is open Close the door

The coffee is not hot enough The cups are cold Heat the cups

No hot water or steam flows out The steam tube hole is clogged Use a pin to clean the steam

tube hole

The coffee is not creamy on the

surface

The blend is not suitable or the

coffee is not freshly roasted or is

ground too coarsely

Change the coffee blend or adjust

the grinder as directed in par.5

Increase the dose (Par .6)

The machine takes too long to heat

up, or not enough water flows from

the tube

The machine circuit is clogged

with scale

Descale the machine

The dispensing unit cannot be

taken out

Dispensing unit out of place Turn on the machine. Close the

service door The dispensing unit

will automatically go back into

place

Dregs box still in place Remove the dregs box before

taking out the dispensing unit

No coffee is dispensed There is no water Refill the water container and

reload the circuit (Par.4.3)

Unit is dirty Clean the dispensing unit

(Par.10.1)

Dose too high Reduce the dose (Par.6)

Circuit not loaded Reload the circuit (Par.4.3)

Coffee drips out slowly Dose too high Reduce the dose (Par.6)

Coffee ground too finely Change the coffee blend or adjust

the grinder as directed in par.5.

Reduce the dose (Par .6)

Circuit not loaded Reload the circuit (Par.4.3)

Dispensing unit dirty Clean the dispensing unit

(Par.10.1)

Coffee leaks outside the dispensing

unit

Dispensing unit not correctly

positioned

Position the dispensing unit cor-

rectly

Dispensing unit clogged Clean the dispensing unit and its

outlets

If you should have a problem that is not dealt with in the above table or is not resolved by any of these

solutions please contact an authorised service centre.