Gaggia Syncrony Logic Troubleshooting Sup 020 GaggiaSyn Pu SV 165899300 Rev00 User Manual

2015-12-30

User Manual: Gaggia Syncrony Logic Troubleshooting

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28
14

CONTROL PANEL PILOT LIGHTS

CONTROL PANEL PILOT LIGHTS

Warning

Causes

Green light (29)

Machine on

Green light (24) remains lit

Machine at temperature, ready:
- to dispense coffee
- for dispensing steam.

Green light (24) flashing

Machine warming up to brew
coffee and dispense hot water
and steam.

Green light (26) remains lit

Machine dispensing with ground
coffee

Green light (28) remains lit

Machine ready to dispense hot
water.

Green light (24) flashing
Green light (26) flashing
Green light (28) flashing
simultaneously

The machine has dispensed the Turn the hot water/steam knob
max. quantity of water programmed clockwise. If you want more
per operation.
water, turn the knob anticlockwise
again.

Red light (30) remains lit

Not enough water in the container

Fill the container with fresh drinking
water, load the circuit and start the
procedure over again

Coffee container empty

Fill the container with coffee beans
and start the procedure over
again

Red light (30) flashing

Remedies

Dispensing unit, dregs box, drip To shut off the red light, make sure
tray, front door not correctly posi- that all parts have been correctly
tioned to allow the machine to fitted in place or closed
function

29

PROBLEMS - CAUSES - REMEDIES
Problems

Causes

Remedies

The machine does not turn on

The machine is not plugged into Plug the machine into the electrical
the electrical mains
mains
The service door is open

Close the door

The coffee is not hot enough

The cups are cold

Heat the cups

No hot water or steam flows out

The steam tube hole is clogged

Use a pin to clean the steam
tube hole

The coffee is not creamy on the The blend is not suitable or the Change the coffee blend or adjust
surface
coffee is not freshly roasted or is the grinder as directed in par.5
ground too coarsely
Increase the dose (Par .6)
The machine takes too long to heat The machine circuit is clogged Descale the machine
up, or not enough water flows from with scale
the tube
The dispensing unit cannot be Dispensing unit out of place
taken out

No coffee is dispensed

Coffee drips out slowly

Turn on the machine. Close the
service door The dispensing unit
will automatically go back into
place

Dregs box still in place

Remove the dregs box before
taking out the dispensing unit

There is no water

Refill the water container and
reload the circuit (Par.4.3)

Unit is dirty

Clean the dispensing unit
(Par.10.1)

Dose too high

Reduce the dose (Par.6)

Circuit not loaded

Reload the circuit (Par.4.3)

Dose too high

Reduce the dose (Par.6)

Coffee ground too finely

Change the coffee blend or adjust
the grinder as directed in par.5.
Reduce the dose (Par .6)

Circuit not loaded

Reload the circuit (Par.4.3)

Dispensing unit dirty

Clean the dispensing unit
(Par.10.1)

Coffee leaks outside the dispensing Dispensing unit not correctly Position the dispensing unit corunit
positioned
rectly
Dispensing unit clogged

Clean the dispensing unit and its
outlets

If you should have a problem that is not dealt with in the above table or is not resolved by any of these
solutions please contact an authorised service centre.



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