Gatekeeper Systems W9400 Purchek Wheel User Manual

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Document ID	492683
Application ID	rrPgKNnDkYQGrZHdZvRq5g==
Document Description	Users Manual
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	159.91kB (1998864 bits)
Date Submitted	2004-11-30 00:00:00
Date Available	2004-11-30 00:00:00
Creation Date	2004-11-11 17:37:39
Producing Software	Acrobat 4.0 Scan Plug-in for Windows
Document Lastmod	2004-11-11 17:42:52
Document Title	Users Manual
Document Creator	Acrobat 4.0 Scan Plug-in for Windows

urchek’“ QUICKSTART GUIDE
WHAT IS PURCHEK?
pushout prevention system Purthek is an electronic system designed 1.3 pnevent shop tr “5 lrom exriing
the Sin’e with carts full of mermandise.
HOW THE SYSTEM WORKS
Purchek utilizes a series of radio signals to transmit various digital codes on: selI~Iocking wheel installed on your shopping
carts. In order for a shopping cart to exit the store without the wheel locking. that art must first pass through an
attended checkstand. Once the cart has passed through. the customer has 30 minutes to exit the store. If for some reason.
the customer remains in the store for more than 30 minutes,their cart will lock upon exiu‘ng the store.
If someone attempts to exit the store with a cart that has not passed through an active checkstandJJ-e cart will lock
Usually, the perpetrator will abandon the cart at the door and leave the store.
TIPS FOR OPTIMUM SYSTEM PERFORMANCE
following these procedure will '('t'l|l:‘L' (hr nun t-v of {vise lD:.LuDS and ensure that the system: ticcsn‘; osru.
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TlP: When removing abandoned carts from inside the store. make sure to either pass through an activated checksxand
or have a CartKey with you in order to unlock carts locking at the door.To activate a checkstand. simply park your cait(s)
in the checksmnd Ianc: enter the checkstand and stand at the register for a Iew seconds; then return to your cart(s) and
proceed to push them outside.
TIP: Sometimes. customers decline to exit the store with the cart they brought into the store. In this case a cart is
often moved out the way to be used later Ior another customer, or the cart is removed from the store. Make sure when
you pull the cart over to the checkstznd to use for another customer. that you bring me cart as close as possible to the
checkstand in order for the wheel to relieve the exit permission signal. If unused carts are not put back into service and
are mstead taken outside. make sure to first pass through an activated checkstand or bring along a CartKey.
TIP: it is always a good idea to periodically check the exits to see ifany carts have locked at the door. It is also a good
idea to either have the cart/bag personnel carry CartKeys with them,or make certain that all appropriate personnel has
easy access to CartKeys in the event of a lockup.
TIP: In order to properly monitor system performance. it is essential to log all locking events. Use the supplied Purchek
Event Log sheets to track all lockup occurrences. It is helpful to designate a log owner for each shift who will be
responsible for taking event reports from cart/bag personnel and noting mom on the supplied log sheets
TIP: Unlocking Cans Locked cam can be quickly and easily unlocked using a CartKey.thn you find a cart locked at
the store exit. make sure to move the special lockmg wheel a few feet away from where you find it. Next. hold the Hold
the CartKey lB-inches to Winches away from the special wheel and depress the unlock button.
if the wheel does not unlock using the above procedure, try resetting the wheel by depressing the Lock button,waiting
several seconds, and pressing the Unlock button again.
TIP: II you require assistance in better understanding the Purchek system or would like to report a problem with the
system, please do not hesitate to contact our team of proIessionaI Customer Service personnel at the following toll-free.
24~hour Customer Service Hotline: 388.803.9433
INST RUCTIONS TO THE user.
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PURCHEKTROUBLESHOOTING GUIDE
sis
SYSTEM COMPONENT: Presence Sensor
LOCATION: Mounted on each checkstand & connected via cable to PurchaseManager
SYSTEM COMPONENT: E Manager
LOCATION: Located in Ceiling Above Each Entrance/Exit Door
STATUS:
Red Alarm Indiatw o IiLA arm is sounding and emitting a (onunuous (one lor one-Minute
lolioworl by nlnc mlnuws olsilcncc.and then a one~|ninute continuous tone,and m on until
pownr is restored o.’ battery backup is deplored.
POSSIBLE CAUSE-
Power Fai om. Power supply oistonncclcd
WHATTO WATCH FOR:
Check to see il power cord has been disconnected from outlet
srArus:
Red Alarm Indica: - is Irt. Alarm is sounding and gaining a series 0! hoops
Possmts CAUSE.-
One oi the we antennas attached to me ExiiMamgei' is damaged ”in“ RES“ — ‘
WHATTO WATCH FOR:
Look lor damage In the lollowlng amas: l) flour surlaci: in tho vlzlniry oi the entrance/axial)
the wall dlmctly below the Ekitl‘lanagon 3) (he ExitMnnzger ltxell. lncludxng drum-mica
wrrvt. damage to die enclosilr=,et=.
RESETTING THE ALARM:
To reset the alarm and mp the alarm from sounding. pres: mo black Alarm Rom
button located on the front panel ofthc ExitMt-mager.
SYSTEM COMPONENT: PurchaseManager
LOCATION: Located inside each checkstand
Alarm
Indicator
Power ~
Indicator h
Q Low Battery
Indicator
Button ‘
(usually in the compartment closest to the rear of the checkscand)
STATUS:
Red Alarm Indicator is IiLAIarm is sounding and emitung a continuous tone lor
one-minute lollowed by nine minutes of silence. and then a one-Minute
continuous toneand so on until power is restored or battery backup is
depleted.
POSSIBLE CAUSE
Power Failure. Power supply disconnected.
WHATTO WATCH FOR:
Check to see if power cord has been disconnected from outlet.
RESETTING THE ALARM:
To reset the alarm and nop the alarm from sounding, use a pen to press
the recessed black Alarm Reset button located on the side oanel a! the
PurchaseMunager.
- - Power Indicator
- ' Alarm Indicator
- - Low Battery
Indlcator
- - Alarm Reset Button
(usually on one of the inner shelf compartments in checker area)
STATUS:
I! a specific checkstand is producing numerous lalsc Iockups (paying customers locking at the exit alter
passing through an attended checkstand). it is possible that the checkstzlnd Presence Sensor has
mailunnioned.
POSSIBLE CAUSE-
Scnsor ls blocked by an object. Sensor has been damaged or dislodged. Sensor cable has been cut or
disconnected. Reflective tape located dlagonally across the checkstand bay has been torn oil or
otherwise damaged.
WHAT TO WATCH FOR:
Check for damage to the sensor. Check to see if cable has been disconnected from either the Presence
Sensor or the PurchaseMnnnger. Check Ior the presence and condition of roliocuve tape.
£4
‘ \., FOR 24-HOURTOLL-FREE TECHNICAL SUPPORT. PLEASE CALL 888.808.9433
ATEKEEPER
~.' 5 llc

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