Gateway Ec58 Users Manual EC58_Godzilla SVC Gde

EC58 to the manual c670cb66-0ebf-4664-b9d1-18b28394b26a

gateway ec54 ec58

2015-02-05

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Gateway EC54/EC58

SERVICEGUIDE

Revision History

Please refer to the table below for the updates made on the Gateway EC58 service guide.

transmitted, transcribed, stored in a retral system, or translated into any language or computer language, in any form

or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written

permission of Gateway Incorporated.

PRINTED IN TAIWAN

Date Chapter Updates

CHAPTER

System Specifications

•

Preface

•

Features

•

System Block Diagram

•

Board Layout

•

Notebook Product Tour

•

Hardware Specifications and Configurations

CHAPTER 1: System Specifications

Preface

Conventions

The following conventions are used in this manual:

General Information

Before using this information and the product it supports, please read the

following general information.

1This Service Guide provides you with all technical information relating

to the BASIC CONFIGURATION decided for Gateway’s “global” product

offering. To better fit local market requirements and enhance product

competitiveness, your regional office MAY have decided to extend the

functionality of a machine (e.g. add-on card, modem, or extra memory

capability). These LOCALIZED FEATURES will NOT be covered in this

generic service guide. In such cases, please contact your regional offices

or the responsible personnel/channel to provide you with further

technical details.

2Please note WHEN ORDERING FRU PARTS, that you should check the

most up-to-date information available on your regional web or channel.

If, for whatever reason, a part number change is made, it will not be

noted in this printed Service Guide. For GATEWAY-AUTHORIZED

SERVICE PROVIDERS, your Gateway office may have a DIFFERENT part

number code to those given in the FRU list of this printed Service Guide.

You MUST use the list provided by your regional Gateway office to order

FRU parts for repair and service of customer machines.

Warning

Alerts you to any damage that might result from doing or not doing

specific actions.

Caution

Gives precautionary measures to avoid possible hardware or software

problems.

Important

Reminds you to do specific actions relevant to the accomplishment of

procedures.

Note

Gives bits and pieces of additional information related to the current

topic.

www.gateway.com

Features

Below is a brief summary of the computer’s many factures:

EC58 Specifications

Operating System1

•Genuine Windows® 7 Home Premium 64-bit2

Platform1

•Intel® Centrino® 2 processor technology, featuring:

•Intel® Core™ 2 Duo processor SU7300/SU9400 (3MB L2 cache,

1.20/1.40 GHz, 800 MHz FSB, 10 W),supporting Intel® 64 architecture

•Mobile Intel® GS45 Express Chipset

•Intel® Wireless WiFi Link 5100 802.11a/b/g/Draft-N Wi-FiCERTIFIED™

network connection, featuring MIMOtechnology3

System Memory1, 4, 5

•Dual-Channel DDR3 SDRAM support

•Up to 4 GB of DDR3 1066 MHz memory, upgradeable to 8 GB using

two SO-DIMM modules

Display

•15.6"HD 1366 x 768 pixel resolution, high-brightness (200-nit)

Gateway Ultrabright™ LED-backlit TFT LCD

•16:9 aspect ratio

CHAPTER 1: System Specifications

Graphics1

•ATI Mobility Radeon™ HD 43306 with up to 23047 MB of

HyperMemory™ (512 MB of dedicated DDR3 VRAM, up to 1792 MB of

shared system memory), supporting Unified Video Decoder (UVD),

OpenEXR High Dynamic-Range (HDR) technology, Shader Model 4.1,

Microsoft® DirectX® 10.1

•Mobile Intel® GS45 Express Chipset with integrated 3D graphics8,

featuring Intel® Graphics Media Accelerator 4500MHD (Intel® GMA 4500

MHD) with up to 1659 MB of Intel® Dynamic Video Memory Technology

5.0 (64 MB of dedicated video memory, up to 1631 MB of shared system

memory), supporting Microsoft® DirectX® 10

•Dual independent display support 16.7 million colors

•External resolution/refresh rate:

•2048 x 1536: 75/60 Hz

•1920 x 1440: 85/75/60 Hz

•1920 x 1200: 75/60 Hz

•1920 x 1080: 100/85/75/60 Hz

•1680 x 945: 100/85/75/60 Hz

•1600 x 1200: 120/100/85/75/60 Hz

•1600 x 900: 120/100/85/75/60 Hz

•1400 x 1050: 85/75/60 Hz

•1366 x 768: 85/75/60 Hz

•1280 x 1024: 120/100/85/75/60 Hz

•1280 x 768: 85/75/60 Hz

•1280 x 720: 100/85/75/60 Hz

•1024 x 768: 120/100/85/75/60 Hz

•800 x 600: 120/100/85/72/60 Hz

•640 x 480: 120/100/85/75/60 Hz

•MPEG-2/DVD decoding

•WMV9 (VC-1) and H.264 (AVC) decoding

•HDMI™ (High-Definition Multimedia Interface) with HDCP

(High-bandwidth Digital Content Protection) support

Audio

•Optimized 2nd Generation Dolby Sound Room®9 audio enhancement,

featuring Dolby® Headphone, Dolby® Natural Bass and Dolby® Sound

Space Expander

•Two built-in stereo speakers

•High-definition audio support

•S/PDIF (Sony/Philips Digital Interface)10 support for digital speakers

•Built-in microphone

•MS-Sound compatible

Storage

•160/250/320/500 GB or larger hard disk drive1.11

•Multi-in-1 card reader, supporting Secure Digital™ (SD) Card,

MultiMediaCard (MMC), Memory Stick™ (MS), Memory Stick

PRO™ (MS PRO), xD-Picture Card™ (xD)

www.gateway.com

Communication

•Video Conference1, featuring:

•Integrated high-def video webcam, featuring 1280 x 800 resolution

image capture

•WLAN1.3: Intel® Wireless WiFi Link 5100 802.11a/b/g/Draft-N Wi-Fi

CERTIFIED™ network connection, featuring MIMO technology

•WPAN1: Bluetooth® 2.1+EDR (Enhanced Data Rate)

•WWAN1.3.12: UMTS/HSPA at 850/900/1900/2100 MHz and quad-band

GSM/GPRS/EDGE (850/900/1800/1900 MHz) upgradeable to 7.2 Mb/s

HSDPA and 5.7 Mb/s HSUPA supporting receiver diversity and equalizing

at 2100 MHz (for 3G models)

•LAN: Gigabit Ethernet, Wake-on-LAN ready

Privacy Control

•BIOS user, supervisor passwords

•Kensington lock slot

Dimensions and Weight1

•377.1 (W) x 254 (D) x 25.7 (H) mm (14.85 x 10 x 1.08/1.01 inches)

•2.4 kg (5.29 lbs.) with 6-cell battery pack

Power1

•ACPI 3.0 CPU power management standard: supports Standby and

Hibernation power-saving modes

•63W 5600mAh 6-cell Li-ion battery pack:

•8-hour battery life13

•3-pin 65W AC adapter

•ENERGY STAR®

Special Keys and Controls

•103/104/107-key keyboard

•12 function keys, four cursor keys, Windows® key, international

language support, independent US dollar and Euro symbol keys

•Multi-gesture touchpad, supporting two-finger scroll, pinch,

•rotate, flip

•Capacitive-touch launch keys: Gateway PowerSave and MyBackup,

Communication®, touchpad lock

CHAPTER 1: System Specifications

I/O Ports1

•Multi-in-1 card reader

•Three USB 2.0 ports

•HDMI™ port with HDCP support

•External display (VGA) port

•Headphone/speaker/line-out jack with one jack supporting S/PDIF

•Microphone-in jack

•Ethernet (RJ-45) port

•DC-in jack for AC adapter

Software14

•Gateway 3G Connection Manager

•Gateway Launch Manager

•Gateway MyBackup

•Gateway PowerSave Solution

•Gateway Recovery Management

•Adobe® Reader®

•Adobe® Flash®Player

•CyberLink® PowerDVD™

•CyberLink® Power2Go™

•Google Toolbar™

•Google™ Setup

•Microsoft® Works with Office Home and Student 2007 Trial

•Norton™ Online Backup

•Norton Internet Security™ 2009 Trial (60 days)

•Oberon GameZone

•Wild Tangent

Optional Items1

•1 GB / 2 GB DDR3 1066MHz soDIMM module

•6-cell Li-ion battery pack

•Gateway PowerSave 3-pin 65W AC adapter

•External USB floppy disk drive

•External USB 56K modem

Windows Vista® Life without Walls™ Gateway recommends Windows 7.

1Specifications vary depending on model.

264-bit software is required to enjoy the advantages of 64-bit processing.

3Actual throughput may vary depending on network conditions and

environmental factors such as network traffic or overhead, building

construction and access point settings.

4All available system memory may be allocated for system resource

requirements.

5Shared system memory may be allocated to support integrated graphics,

depending on system memory size and other factors. Actual system

memory available to the operating system will be reduced by the

amount of dedicated and shared system memory utilized by the graphics

solution and resources required by the operating environment.

www.gateway.com

6For models with discrete graphics.

7For systems with 4 GB of system memory. The total graphics memory

visible to the OS is less than the actual size allocated from the physical

memory installed and varies depending on the configuration under a

32-bit OS.

8For models with integrated graphics.

9Dolby® is a registered trademark of Dolby® Laboratories.

10 Supports 7.1-channel surround sound and 2-channel stereo output

(multiple streaming).

11 1 GB is 1 billion bytes. Actual formatted capacity is less and may vary

depending on preloaded materials and operating environment.

12 Manufacturing option, with the Gobi2000 module.

13 Battery life varies depending on product specifications, computer

settings, and applications or features launched. All batteries' maximum

capacity diminishes with time and use.

14 Bundled software may vary depending on hardware configuration, OS,

and regional availability.

In a continuing effort to improve the quality of our products, information in

this document is subject to change without notice. Images shown are only

representations of some of the configurations available for this model.

Availability may vary depending on region.

As a phenomenon known to thin-film transistors (TFTs), liquid crystal displays

(LCDs) commonly exhibit a small number of discoloration dots, as so-called

"non-conforming pixels." This phenomenon is a limitation of TFT LCD

technology, not a product defect, and as such is not covered by Gateway's

warranty.

Microsoft and Windows are registered trademarks of Microsoft Corporation.

Intel is a registered trademark of Intel Corporation.

About Gateway

Since its founding in 1985, Irvine, Calif.-based Gateway has been a technology

pioneer, offering award-winning products and world-class service to

customers worldwide. Gateway is a wholly owned subsidiary of Acer Inc., the

world's third-largest PC company. See www.gateway.com for more

information.

CHAPTER 1: System Specifications

EC54 Specifications

Operating system1

•Genuine Windows® 7 Home Premium 64-bit2

CPU/chipset1

•Intel® Pentium® processor SU4100 (2 MB L2 cache, 1.30 GHz, 800

MHz FSB, 10 W), supporting Intel® 64 architecture

•Intel® Celeron® processor SU2300 (1 MB L2 cache, 1.20 GHz, 800

MHz FSB, 10 W), supporting Intel® 64 architecture

•Intel® Celeron® processor 743/723 (1 MB L2 cache, 1.30/1.20 GHz,

800 MHz FSB,10 W), supporting Intel® 64 architecture

•Mobile Intel® GS45 Express Chipset

System memory1,3,4

•Dual-channel DDR3 SDRAM support

•Up to 4 GB of DDR3 1066 MHz memory, upgradeable to 8 GB using two

soDIMM modules

Display

•15.6" HD 1366 x 768 pixel resolution, high-brightness (200-nit),

Gateway Ultrabright™ LED-backlit TFT LCD

•16:9 aspect ratio

Graphics1

•ATI Mobility Radeon™ HD 43305 with up to 23046 MB of HyperMemory™

(512 MB of dedicated DDR3 VRAM, up to 1792 MB of shared system

memory), supporting Unified Video Decoder (UVD), OpenEXR High

Dynamic-Range (HDR) technology, Shader Model 4.1, Microsoft®

DirectX® 10.1

•Mobile Intel® GS45 Express Chipset with integrated 3D graphics,7

featuring Intel® Graphics Media Accelerator 4500MHD (Intel®

GMA 4500MHD) up to 1695 MB of Intel® Dynamic Video Memory

Technology 5.0 (64 MB of dedicated video memory, up to 1631

MB of shared system memory), supporting Microsoft® DirectX® 10

•Dual independent display support

•16.7 million colors

•External resolution/refresh rate:

•2048 x 1536: 75/60 Hz

•1920 x 1440: 85/75/60 Hz

•1920 x 1200: 75/60 Hz

•1920 x 1080: 100/85/75/60 Hz

•1680 x 945: 100/85/75/60 Hz

•1600 x 1200: 120/100/85/75/60 Hz

•1600 x 900: 120/100/85/75/60 Hz

•1400 x 1050: 85/75/60 Hz

•1366 x 768: 85/75/60 Hz

•1280 x 1024: 120/100/85/75/60 Hz

www.gateway.com

•1280 x 960: 85/75/60 Hz

•1280 x 768: 85/75/60 Hz

•1280 x 720: 100/85/75/60 Hz

•1024 x 768: 120/100/85/75/60 Hz

•800 x 600: 120/100/85/72/60 Hz

•640 x 480: 120/100/85/75/60 Hz

•MPEG-2/DVD decoding

•WMV9 (VC-1) and H.264 (AVC) decoding

•HDMI™ (High-Definition Multimedia Interface) with HDCP

(High-bandwidth Digital Content Protection) support

Audio

•Optimized 2ndGeneration Dolby® Sound Room®8audio enhancement,

featuring Dolby® Headphone, Dolby® Natural Bass and Dolby® Sound

Space Expander

•Two built-in stereo speakers

•High-definition audio support

•S/PDIF (Sony/Philips Digital Interface)9 support for digital speakers

•Built-in microphone

•MS-Sound compatible

Storage

•160/250/320/500 GB or larger hard disk drive1, 10

•Multi-in-1 card reader, supporting Secure Digital™ (SD) Card,

MultiMediaCard (MMC), Memory Stick™ (MS),

•Memory Stick PRO™ (MS PRO), xD-Picture Card™ (xD)

Optical media drive

•8X DVD-Super Multi double-layer drive:

•Read: 24X CD-ROM, 24X CD-R, 24X CD-RW, 8X DVD-ROM, 8X DVD-R,

8X DVD+R, 6X DVD-ROM DL (double-layer), 6X DVD-R DL

(double-layer), 6X DVD+R DL (double-layer), 6X DVD-RW, 6X

DVD+RW, 5X DVD-RAM

•Write: 24X CD-R, 16X CD-RW, 8X DVD-R, 8X DVD+R, 4X DVD-R DL

(double-layer), 4X DVD+R DL (double-layer), 6X DVD-RW, 8X

DVD+RW, 5X DVD-RAM

Communication

•Video Conference1, featuring:

•Integrated webcam, featuring 640 x 480 resolution image capture

•WLAN1, 11: Integrated Gateway 802.11b/g/Draft-N Wi-Fi CERTIFIED™

network connection

•WLAN1, 11: Intel® Wireless WiFi Link 1000 802.11b/g/Draft-N Wi-Fi

CERTIFIED™ network connection, supporting MIMO technology

•WPAN1: Bluetooth® 2.1+EDR (Enhanced Data Rate)

CHAPTER 1: System Specifications

•WWAN1, 11, 12 : UMTS/HSPA at 850/900/2100 MHz and quad-band

GSM/GPRS/EDGE (850/900/1800/1900 MHz) upgradeable to 7.2 Mb/s

HSDPA and 5.7 Mb/s HSUPA supporting receiver diversity and equalizing

at 2100 MHz (for 3G models)

•LAN: Gigabit Ethernet, Wake-on-LAN ready

Privacy control

•BIOS user, supervisor passwords

•Kensington lock slot

Dimensions and weight1

•377.1 (W) x 254 (D) x 25.7 (H) mm (14.85 x 10 x 1.08/1.01 inches)

•2.4 kg (5.29 lbs.) with 6-cell battery pack

Power1

•ACPI 3.0 CPU power management standard: supports Standby and

Hibernation power-saving modes 63 W 5600 mAh 6-cell Li-ion battery

pack:

•8-hour battery life13

•3-pin 65 W AC adapter

•ENERGY STAR®

Special keys and controls1

•103/104/107-key keyboard

•12 function keys, four cursor keys, Windows® key,international

language support, independent US dollar and Euro symbol keys

Multi-gesture touchpad, supporting two-finger scroll, pinch, rotate, flip

Capacitive-touch launch keys: Gateway PowerSave and MyBackup,

Communication®, touchpad lock

I/O ports1

•Multi-in-1 card reader

•Three USB 2.0 ports

•HDMI™ port with HDCP support1

•External display (VGA) port

•Headphone/speaker/line-out jacks with one jack supporting S/PDIF

•Microphone-in jack

•Ethernet (RJ-45) port

•DC-in jack for AC adapter

Software14

•Gateway 3G Connection Manager

•Gateway Launch Manager

•Gateway MyBackup

•Gateway PowerSave Solution

•Gateway Recovery Management

www.gateway.com

•Adobe® Flash® Player

•Adobe® Reader®

•Cyberlink® PowerDVD™

•Cyberlink® Power2Go™

•Google Toolbar™

•Google™ Setup

•Microsoft® Works with Office Home and Student 2007 Trial14

•Norton™ Online Backup

•Norton Internet Security™ 2009 Trial (60 days)

•Oberon GameZone

•Wild Tangent®

Optional items1

•1 GB / 2 GB DDR3 1066 MHz soDIMM module

•6-cell Li-ion battery pack

•Gateway PowerSave 3-pin 65 W AC adapter

•External USB floppy disk drive

•External USB 56K modem

Windows® Life without Walls™ Gateway recommends Windows 7.

1Specifications vary depending on model.

264-bit software is required to enjoy the advantages of 64-bit processing.

3All available system memory may be allocated for system resource

requirements.

4Shared system memory may be allocated to support integrated graphics,

depending on system memory size and other factors. Actual system

memory available to the operating system will be reduced by the

amount of dedicated and shared system memory utilized by the graphics

solution and resources required by the operating environment.

5For models with discrete graphics.

6For systems with 4 GB of system memory. The total graphics memory

visible to the OS is less than the actual size allocated from the physical

memory installed and varies depending on the configuration under a

32-bit OS.

7For models with integrated graphics.

8Dolby® is a registered trademark of Dolby® Laboratories.

9Supports 7.1-channel surround sound and 2-channel stereo output

(multiple streaming).

10 1 GB is 1 billion bytes. Actual formatted capacity is less and may vary

depending on preloaded materials and operating environment.

11 Actual throughput may vary depending on network conditions and

environmental factors such as network traffic or overhead, building

construction and access point settings.

12 Manufacturing option, with the Gobi2000 module.

13 Battery life varies depending on product specifications, computer

settings, and applications or features launched. All batteries' maximum

capacity diminishes with time and use.

14 Bundled software may vary depending on hardware configuration, OS,

and regional availability.

CHAPTER 1: System Specifications

In a continuing effort to improve the quality of our products, information in

this document is subject to change without notice. Images shown are only

representations of some of the configurations available for this model.

Availability may vary depending on region.

As a phenomenon known to thin-film transistors (TFTs), liquid crystal displays

(LCDs) commonly exhibit a small number of discoloration dots, as so-called

"non-conforming pixels." This phenomenon is a limitation of TFT LCD

technology, not a product defect, and as such is not covered by warranty.

Microsoft and Windows are registered trademarks of Microsoft Corporation.

Intel and Pentium are registered trademarks of Intel Corporation.

About Gateway

Since its founding in 1985, Irvine, Calif.-based Gateway has been a technology

pioneer, offering award-winning products and world-class service to

customers worldwide. Gateway is a wholly owned subsidiary of Acer Inc., the

world's third-largest PC company. See www.gateway.com for more

information..

www.gateway.com

System Block Diagram

CHAPTER 1: System Specifications

Board Layout

Top View

Gateway EC58 M/B layout and connector location Top view

No. Name Description

1CN1 CCD cable CNTR

2 CN2 MMB cable CNTR

3CN3 LVDS cable CNTR

4CN4 Keyboard CNTR

5CN5 Touch Pad FFC CNTR

6 CN6 SSD cable CNTR

7CN7 Card reader CNTR

8 CN8 BT cable CNTR

9CN15 Fan cable CNTR

10 CN21 Audio board CNTR

www.gateway.com

Bottom View

Gateway EC58 M/B layout and connector location Bottom view

No. Name Description

11 CN9 Battery CNTR

12 CN10 PCI-E socket

13 CN11 SIM card socket

14 CN12 PCI-E socket

15 CN13 Power cable CNTR

16 CN14 LVDS cable CNTR

17 CN16 DIMM socket

18 CN17 DIMM socket

19 CN19 HDD socket

20 CN20 USB board CNTR

21 U18 South Bridge

22 U14 North Bridge

CHAPTER 1: System Specifications

Notebook Product Tour

Front

Component Icon Description

Ventilation fan Helps cool internal components.

Warning: Do not work with the notebook resting on you lap.

If the air vents are blocked, the notebook may become hot

enough to harm your skin.

Caution: Do not block or insert objects into these slots. If

these slots are blocked, your notebook may overheat

resulting in unexpected shutdown or permanent damage to

the notebook.

Caution: Provide adequate space around your notebook so

air vents are not obstructed. Do not use the notebook on a

bed, sofa, rug, or other similar surface.

Battery charge

indicator

■LED blue - Battery is fully charged (when plugged into AC).

■LED amber - Battery is charging.

Important: This LED only lights up when your notebook is

connected to AC power.

■

Multi-in-1 crd

reader

Insert a memory card from a digital camera, MP3 player, PDA,

or cellular telephone into the memory card reader. The

memory card reader supports Memory Stick®, Memory Stick

Pro®,MultiMediaCard™, Secure Digital ™, and xD-Picture

Card™ cards.

www.gateway.com

Left

Component Icon Description

Ethernet jack Plug an Ethernet network cable into this jack. Plug the other

end of the cable into a cable modem, DSL modem, or an

Ethernet network jack.

Ventilation fan Helps cool internal components.

Warning: Do not work with the notebook resting on you lap.

If the air vents are blocked, the notebook may become hot

enough to harm your skin.

Caution: Do not block or insert objects into these slots. If

these slots are blocked, your notebook may overheat

resulting in unexpected shutdown or permanent damage to

the notebook.

Caution: Provide adequate space around your notebook so

air vents are not obstructed. Do not use the notebook on a

bed, sofa, rug, or other similar surface.

Monitor port Plug an analog VGA monitor or projector into this port.

HDMI out jack HDMI Plug an HDMI device, such as a high definition television,

into this optional jack.

USB port Plug a USB device (such as a diskette drive, flash drive,

printer, scanner, camera, keyboard, or mouse) into this port.

Microphone jack Plug a microphone into this jack.

Headphone jack Plug amplified speakers or headphones into this jack. The

built-in speakers are turned off when speakers or

headphones are plugged into this jack.

■Headphone with SPDIF support

CHAPTER 1: System Specifications

Right

Component Icon Description

USB port Plug a USB device (such as a diskette drive, flash drive,

printer, scanner, camera, keyboard, or mouse) into this port.

Opical drive

Power connector Plug the AC adapter cable into this connector.

Kensington™

lock slot

Secure your notebook to an object by connecting a Kensing-

ton cable lock to this slot.

www.gateway.com

Back

Bottom

Component Icon Description

Battery Provides power when the notebook is not plugged into AC

power.

Component Icon Description

Battery Provides power when the notebook is not plugged into AC

power.

Battery lock Slide to unlock the battery.

CHAPTER 1: System Specifications

Ventilation slots

and cooling fan

Helps cool internal components.

Warning: Do not work with the notebook resting on your

lap. If the air vents are blocked, the notebook may become

hot enough to harm your skin.

Caution: Do not block or insert objects into these slots. If

these slots are blocked, your notebook may overheat result-

ing in unexpected shutdown or permanent damage to the

notebook.

Caution: Provide adequate space around your notebook so

air vents are not obstructed. Do not use the notebook on a

bed, sofa, rug, or other similar surface.

Memory bay Memory modules are located in this bay.

Hard drive bay The hard drive is located in this bay.

Battery latch Slide to release the battery.

Component Icon Description

www.gateway.com

Keyboard Area

Component Icon Description

Power button Press to turn the power on or off. You can also configure the

power button for Sleep/Resume mode.

Speakers Left and right speakers deliver stereo audio output.

Keyboard Provides all the features of a full-sized, computer keyboard.

Touchpad Provides all the functionality of a mouse.

Touchpad toggle Turn the internal touchpad on and off.

Capacitive touch

keys

Press to access capacitive touch key function.

Status indicators Inform you when a drive is in use or when a button has been

pressed that affects how the keyboard is used.

CHAPTER 1: System Specifications

LCD Panel

Component Icon Description

Webcam Use to let others see who they are communicating with

when making VoIP calls.

Microphone Use to talk through when making Voice over Internet Proto-

col (VoIP) calls.

www.gateway.com

Hardware Specifications and

Configurations

Processor

Second Level Cache

System Memory

Lan Interface

Item Specification

Processor packing uFCPGA

Support Processor @

Launch

ULV Centrino,PDC, ICPM, 10W CPU

On-die L2 Cache Up to 6 MB

FSB 1067 MHz

TDP (Thermal) 10W

Socket type BGA

Item Specification

North Bridge GS45

South Bridge ICH9M SFF

Item Specification

Technology DDR3 800 / 1067 MHz

Base momory DDR3 SO-DIMM x 1 slot (512) / 1024/2048/4096 MB DDR3 SDRAM

Expansion memory DDR3 SO-DIMM x 1 slot (512) / 1024/2048/4096 MB DDR3 SDRAM

Maximum memory

size

8 GB (Thermal evaluation based on 8 GB)

Item Specification

Controller (AVAP) Atheros AR8131

SPEED 10 / 100 / 1000 Mb/s

CHAPTER 1: System Specifications

Wireless LAN

Pointing Device

Bluetooth Interface

Hard Disk Drive Interface

Item Specification

Module Intel SP, 3rd 1 x 2 BGN/Y

Interface Mini card (1)

Antenna 2

Item Specification

Glide Multi-touch touch PAD

Item Specification

Module FOX_BRM_2.0 F/W T60H928.11

Antenna on board

controller CSR

Bluetooth module Internal USB 2.0 Dongle

Item Specification

Vendor & model name Seagate ST9160310AS

Seagate ST9250315AS

Seagate ST9320320AS

Seagate ST9500325AS

Capacity (MB) 160 GB

250 GB

320 GB

500 GB

Bytes per sector 512

Data heads 2

www.gateway.com

Disks 1

1 or 2

Spindle speed (RPM) 5400

Performance

Specification

Buffer size 8

Interface SATA 1.0, Serial ATA Revision 2.6

Max. media transfer

rate (disk-buffer,

Mbytes/s)

3.0 G/S

Data Transfer Rate

(host-buffer,

Mbytes/s)

Ultra DMA mode-5 Ultra DMA modes 0 - 6

DC Power

Requirement

Voltage tolerance +5V ± 5%

Item Specification

Vendor & model name Toshiba MK1655GSX

Toshiba MK2555GSX

Toshiba MK3255GSX

Toshiba MK5055GSX

Capacity (MB) 160 GB

250 GB

320 GB

500 GB

Bytes per sector 512

Data heads 4 or 2

4 or 2

Disks 2 or 1

2 or 1

Spindle speed (RPM) 5400

Item Specification

CHAPTER 1: System Specifications

Performance

Specification

Buffer size 8

Interface SATA 1.0, Serial ATA Revision 2.6

Max. media transfer

rate (disk-buffer,

Mbytes/s)

3.0 G/S

Data Transfer Rate

(host-buffer,

Mbytes/s)

Ultra DMA mode-5 Ultra DMA modes 0 - 6

DC Power

Requirement

Voltage tolerance +5V ± 5%

Item Specification

Vendor & model name HGST HTS545016B9A300

HGST HTS545025B9A300

HGST HTS545032B9A300

HGST HTS545050B9A300

Capacity (MB) 160 GB

250 GB

320 GB

500 GB

Bytes per sector 512

Data heads 2

Disks 1

Spindle speed (RPM) 5400

Performance

Specification

Buffer size 8

Interface SATA 1.0, Serial ATA Revision 2.6

Item Specification

www.gateway.com

Max. media transfer

rate (disk-buffer,

Mbytes/s)

3.0 G/S

Data Transfer Rate

(host-buffer,

Mbytes/s)

Ultra DMA mode-5 Ultra DMA modes 0 - 6

DC Power

Requirement

Voltage tolerance +5V ± 5%

Item Specification

Vendor & model name WD WD1600BEVT-22ZCTO

WD WD2500BEVT-22ZCT0

WD WD3200BEVT-22ZCT0

WD WD5000BEVT-22ZAT0

Capacity (MB) 160 GB

250 GB

320 GB

501 GB

Bytes per sector 513

Data heads 2

Disks 1

Spindle speed (RPM) 5400

Performance

Specification

Buffer size 8

Interface SATA 1.0, Serial ATA Revision 2.6

Max. media transfer

rate (disk-buffer,

Mbytes/s)

3.0 G/S

Item Specification

CHAPTER 1: System Specifications

Audio Interface

LCD Panel

Data Transfer Rate

(host-buffer,

Mbytes/s)

Ultra DMA mode-5 Ultra DMA modes 0 - 6

DC Power

Requirement

Voltage tolerance +5V ± 5%

Item Specification

Sound Codec (AVAP) Realtek ALC269

Internal Speaker 2 (1.5 Watt/)

Internal Microphone Array MIC x 1

Sound Volume By Hot Key

Item Specification

Vendor & model

name

13.3" WXGA Glare B133XW01

Screen diagonal (mm) 336.6 (13.25W”)

Active area (mm) 293.42 x 164.97

Display resolution

(pixels)

1366 x 3 (RGB) x 768

Pixel pitch 0.2148 x 0.2148

Pixel arrangement R.G.B. Vertical Stripe

Display mode Normally White

Typical white

luminance (cd/m2)

also called Brightness

220 typ. (5 points average)

187 min. (5 points average)

Luminance uniformity 1.25 max. (5 points)

Contrast ratio 500 typ

Response time

(optical rise time/fall

time) msec

8 typ / 12 Max

Item Specification

www.gateway.com

Card Slot

WebCAM

Keyboard

Nominal input

voltage VDD

+3.3 typ.

Typical power

consumption (watt)

TBD

Weight (g) 315 max.

Physical Size (mm) L W T

306.8 193.83 3.8

Electronical interface 1 channel LVDs

Support color 262K colors (RGB 6-bit)

Viewing Angle

(degree)

Horizontal: Right/Left

Vertical: Upper/Lower

Min. Typ. Max.

Horizontal (right)

CR=10 (left)

-45

Vertical (upper)

CR=10 (lower)

-15

Item Specification

5 in 1 card reader

(SD/MMC/MS/MSPro/X

ACE AGE 100

Item Specification

Module HD 1.0 M

Interface USB

Item Specification

Controller Darfon AC4T

Type (AVAP) Silm 13.3" 301.12 x 113.44 x 4.7 (Max / Texture)

Item Specification

CHAPTER 1: System Specifications

I/O

Button

Software

Item Specification

Monitor (VGA) Yes

HDMI Yes

USB 3

Stereo Mic-in 1

SPDIF 1

RJ45 (Shielding) 1

SIM Slot 1

mini card socket (Full

size)

Full mini card (3G) x 1 & Half mini card (SP WLAN) x 1

Item Specification

Power on / off (with

Visiable LED)

1 (mechanical, White)

WLAN 1 (Orange, capacitive)

3G / BT BT (Blue, capacitive, 3G use SW to launch without button)

Launch Key module None

Back up Key 1 (capacitive, Blue flash)

Power

consumption key

1 (mechanical, Green)

Volume Control Volume up/down/mute (capacitive, blue)

Item Specification

Operation system Vista

BIOS InsydeH2O

www.gateway.com

Power Management

Battery

Item Specification

Controller ITE ITE8512F

Interface LPC

AC adapter (AVAP) 65W

1st Battery (AVAP) 6 cell 2.2 / 2.6 / 2.8 / 2.9

Item Specification

Vendor & model

name

Battery SANYO AS-2009D 6cell AS09D34 (5200mAH)

Battery type Li-ion

Pack capacity 5200mAH

Number of battery

cell

6 cell

Normal voltage 11.1V

Charge voltage 12.8V

Item Specification

Vendor & model

name

Battery SANYO AS-2009D 6 cell AS09D36 (5600mAH)

Battery type Li-ion

Pack capacity 5600mAH

Number of battery

cell

6 cell

Normal voltage 11.1V

Charge voltage 12.9V

Item Specification

Vendor & model

name

Battery SIMPLO AS-2009D 6 cell AS09D70 (5600mAH)

Battery type Li-ion

Pack capacity 5600mAH

Number of battery

cell

6 cell

CHAPTER 1: System Specifications

Normal voltage 11.1V

Charge voltage 12.9V

Item Specification

Vendor & model

name

Battery PANASONIC AS-2009D 6 cell AS09D56 (5800mAH)

Battery type Li-ion

Pack capacity 5800mAH

Number of battery

cell

6 cell

Normal voltage 11.1V

Charge voltage 13V

Item Specification

Vendor & model

name

Battery SANYO AS-2009D 6 cell AS09D31 (4400mAH)

Battery type Li-ion

Pack capacity 4400mAH

Number of battery

cell

6 cell

Normal voltage 11.1V

Charge voltage 12.6V

Item Specification

Vendor & model

name

Battery SONY AS-2009D 6 cell AS09D41(4400mAH)

Battery type Li-ion

Pack capacity 4400mAH

Number of battery

cell

6 cell

Normal voltage 11.1V

Charge voltage 12.6V

Item Specification

www.gateway.com

Item Specification

Vendor & model

name

Battery PANASONIC AS-2009D 6 cell AS09D51(4400mAH)

Battery type Li-ion

Pack capacity 4400mAH

Number of battery

cell

6 cell

Normal voltage 11.1V

Charge voltage 12.6V

Item Specification

Vendor & model

name

Battery SIMPLO AS-2009D 6 cell AS09D71(4400mAH)

Battery type Li-ion

Pack capacity 4400mAH

Number of battery

cell

6 cell

Normal voltage 11.1V

Charge voltage 12.6V

Item Specification

Vendor & model

name

Battery SIMPLO AS-2009D 6 cell AS09D73(4400mAH)

Battery type Li-ion

Pack capacity 4400mAH

Number of battery

cell

6 cell

Normal voltage 11.1V

Charge voltage 12.6V

Item Specification

Vendor & model

name

Battery SIMPLO AS-2009D 6 cell AS09D75(4400mAH)

Battery type Li-ion

Pack capacity 4400mAH

CHAPTER 1: System Specifications

LED Status Indicator

Security Features

FAN

Physical Characteristics

Number of battery

cell

6 cell

Normal voltage 11.1V

Charge voltage 12.6V

Item Specification

Power Status 1 (Blue / Orange flash)

1st Battery Status 1 (Blue / Orange)

HDD 1 (Blue)

Caps Lock 1 (Blue)

Num Lock 1 (Blue)

Wireless LAN 1 (Orange)

Bluetooth 1 (Blue)

Touch pad on / off 1 (capacitive, Orange, top side)

3G 1 (Green)

Item Specification

Kensington Lock Hole

(7.5 mm diameter)

Item Specification

Not Noise As low as possible

Number 1

Item Specification

Dimensions 325(W) x 234(D) x 30.2/34.3(H)mm

Item Specification

www.gateway.com

Thickness (maximum) 23.3 ~ 28.9mm

Weight (incl 1st

Battery & super multi

ODD)

1.8kg (3.96 lbs.) with 6-cell battery pack

Item Specification

CHAPTER 1: System Specifications

Contents

Chapter 1: System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Top View . . . . . . . . . . . . . . . . . . . . . . . 14

Bottom View . . . . . . . . . . . . . . . . . . . . . . 15

Notebook Product Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Front . . . . . . . . . . . . . . . . . . . . . . . . . 16

Left . . . . . . . . . . . . . . . . . . . . . . . . . 17

Right . . . . . . . . . . . . . . . . . . . . . . . . . 18

Back . . . . . . . . . . . . . . . . . . . . . . . . . 19

Bottom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Keyboard Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

LCD Panel . . . . . . . . . . . . . . . . . . . . . . . 22

Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Second Level Cache . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Lan Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Wireless LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Pointing Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Bluetooth Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Hard Disk Drive Interface . . . . . . . . . . . . . . . . 24

Audio Interface . . . . . . . . . . . . . . . . . . . . . 28

LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Card Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

WebCAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

I/O . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Battery . . . . . . . . . . . . . . . . . . . . . . . . 31

LED Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Security Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

FAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Physical Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Chapter 2: Replacing Notebook Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .v

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

Contents

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi

Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii

Removing the HDD and RAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii

Removing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix

Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Removing FFC of Main Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Removing Wireless Card and Thermal Module . . . . . . . . . . . . . . . . .xiv

Removing the Main Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv

Removing I/O Board and Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii

Disassembling the LCM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx

Disassembling the External Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxi

Disassembling the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxi

Chapter 3: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxiii

Diagnosing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxiv

System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxiv

External Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxiv

External CD-ROM Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxv

Keyboard or Auxiliary Input Device Check . . . . . . . . . . . . . . . . . . . xxv

Memory Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxvi

Power System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxvi

Touchpad Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxvii

Power-On Self-Test (POST) Error Message . . . . . . . . . . . . . . . . . . . . . . . . .xxviii

Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxviii

Error Code List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxviii

Error Message List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxix

No-beep Error Message List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxxi

InsydeH2O BIOS Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxxii

Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . . . . . . . . . . . . xxxvii

LCD-Related Symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxxvii

Indicator-Related Symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxxviii

Power-Related Symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxxviii

PCMCIA-Related Symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxxviii

Memory-Related Symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxxviii

Speaker-Related Symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxxix

Power Management-Related Symptoms . . . . . . . . . . . . . . . . . . . . . .xxxix

Peripheral-Related Symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxxix

Keyboard/Touchpad-Related Symptoms . . . . . . . . . . . . . . . . . . . . . . . .xl

Modem-Related Symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xl

Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xli

Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xli

iii

www.gateway.com

Chapter 4: FRU (Field Replaceable Unit) List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xliii

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xliv

Exploded Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xlv

Gateway EC58 FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . l

Chapter 5: Connector Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . lxiii

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . lxiv

Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . lxv

Appendix A: Model Definition and Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . lxvii

Appendix B: Online Support Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . lxix

Appendix C: Test Compatible Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . lxxiii

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . lxxiv

Microsoft® Windows® Vista Environment Test . . . . . . . . . . . . . . . . . . . . . lxxiv

Chapter 6: System Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . lxxix

BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . lxxx

Invoking BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . lxxxi

BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xci

Contents

CHAPTER

Replacing Notebook Components

•

General Information

•

Disassembly Procedure Flowchart

•

Disassembling the External Module

CHAPTER 3: Replacing Notebook Components

General Information

Tools Required

This chapter contains step-by-step procedures on how to disassemble the

notebook computer Gateway EC58 for maintenance and troubleshooting.

To disassemble the computer, you need the following tools:

•Wrist grounding strap and conductive mat for preventing electrostatic

discharge

•Small Philips screw driver

•Philips screwdriver

•Plastic flat head screw driver

•Tweezers

Before You Begin

Before proceeding with the disassembly procedure, make sure that you do

the following:

•Turn off the power to the system and all peripherals.

•Unplug the AC adapter and all power and signal cables from the system.

•Remove the battery pack.

Important

The screws for the different components vary in size. During the

disassembly process, group the screws with the cooresponding components

to avoid mismatch when putting back the components.

When you remove the stripe cover, please be careful not to scrape the

cover.

www.gateway.com

vii

Disassembly Procedure Flowchart

The flowchart gives you a graphic representation on the entire diassembly

sequence and instructs you on the components that need to be removed

during servicing. For example, if you want to remove the system board, you

must first remove the keyboard, then disassemble the inside assembly frame

in that order.

Main unit disassembly flow chart

LCM module disassemble flow chart

CHAPTER 3: Replacing Notebook Components

viii

Removing the Battery Pack

To remove the battery pack:

1Release the battery lock.

2Slide the battery latch then remove the battery.

Removing the HDD and RAM

3Remove 3 screws on the HDD cover and remove HDD.

Note

Battery has been highlighted with the yellow circle as above image

shows. Please detach the battery and follow local regulations for disposal.

www.gateway.com

4Removing the screw on RAM cover and remove Both of RAM.

Removing the Battery

5Remove the RTC battery

Note

RTC battery has been highlighted with yellow circle as above image

shows. Please detach the RTC battery and follow local regulations for disposal.

CHAPTER 3: Replacing Notebook Components

Removing the Keyboard

6Disconnect 5 latches on the keyboard.

7Remove the FFC behind the keyboard.

8Remove Touch Pad FFC and lamp FFC.

Removing FFC of Main Board

9Use Tweezers to remove the rubber foot on the back of the notebook.

There are 5 rubber foots.

www.gateway.com

10 Remove all of the screws on the back of the notebook.

11 Remove screws on the upper case.

CHAPTER 3: Replacing Notebook Components

xii

12 Remove the dummy card.

13 Remove upper case and disconnect the connection between the audio

board and upper case.

14 Disconnect all of the FFC on the main board.

www.gateway.com

xiii

15 Remove the FFC of the panel and audio board.

16 Remove the FFC of Bluetooth and SSD board.

17 Remove the connector of camera and the FFC of card reader board.

CHAPTER 3: Replacing Notebook Components

xiv

Removing Wireless Card and Thermal Module

18 Release wireless screw and line and remove wireless card.

19 Release the screws of fan and take it off.

www.gateway.com

20 Loose 4 screws and remove it.

Removing the Main Board

21 Remove connection CRT board and USB board.

CHAPTER 3: Replacing Notebook Components

xvi

22 Remove the main board after loosing these 2 screws.

23 Remove DC in connector and remove the whole main board.

24 Remove 4 screws on the thermal pipe and remove it.

www.gateway.com

xvii

Removing I/O Board and Panel

25 Remove 7 screws on the bezel.

26 Release connection of audio board and panel and remove the panel.

CHAPTER 3: Replacing Notebook Components

xviii

27 Loose 2 screws on SSD board and remove it.

28 Loose 2 screws on the Card Reader board and remove it.

www.gateway.com

xix

29 Loose 2 screws on audio board and remove it.

30 Remove 3 screws on VGA board and remove it.

31 Remove 3 screws on USB board and remove it.

Note

Replace the USB Board need to flash new UUID.

CHAPTER 3: Replacing Notebook Components

Disassembling the LCM Module

32 Remove 4 bezel mylar.

33 Release 4 LCM screws under the mylar.

34 Remove the bezel.

35 Remove 4 steal parts to take off panel.

36 Remove LCM cable on the back of panel.

www.gateway.com

xxi

Disassembling the External Module

Disassembling the HDD Module

1Remove the 4 screws from both sides of HDD and divide them.

CHAPTER 3: Replacing Notebook Components

xxii

CHAPTER

xxiii

Troubleshooting

•

Diagnosing Problems

•

System Check Procedures

•

Power-On Self-Test (POST) Error Message

•

Index of Error Messages

•

InsydeH2O BIOS Beep Codes

•

Index of Symptom-to-FRU Error Message

•

Intermittent Problems

•

Undetermined Problems

CHAPTER 4: Troubleshooting

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Diagnosing Problems

Use the following procedure as a guide for computer problems.

1Obtain the failing symptoms in as much detail as possible.

2Verify the symptoms by attempting to re-create the failure by running

the diagnostic test or by repeating the same operation.

3Use the following table with the verified symptom to determine which

page to go to.

System Check Procedures

External Diskette Drive Check

Do the following to isolate the problem to a controller, drive, or diskette is

required.

Do the following to select the test device:

1Boot from the diagnostics diskette and start the diagnostics program.

2See if FDD Test is passed as the program runs to FDD Test.

Important

The diagnostic tests are intended to test only Gateway products.

Non-Gateway products, prototype cards, or modified options can give false

errors and invalid system responses.

Symptoms (Verified) Go To

Power failure. (The power indicator

does not go on or stay on.)

“Power System Check” on page xxvi.

POST does not complete. No beep or

error codes are indicated.

■“Power-On Self-Test (POST) Error

Message” on page xxviii.

■“Undetermined Problems” on

page xli.

POST detects an error and displayed

messages on screen.

“Index of Error Messages” on page

xxviii.

Other symptoms (LCD display

problems or others).

“Power-On Self-Test (POST) Error

Message” on page xxviii.

Symptoms cannot be re-created

(intermittent problems).

■Use the customer-reported

symptoms and go to “Power-On

Self-Test (POST) Error Message” on

page xxviii.

■“Intermittent Problems” on page

xli.

■“Undetermined Problems” on

page xli.

Important

Make sure that the diskette does not have more than one label attached to it. Multiple

labels can cause damage to the drive or cause the drive to fail.

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xxv

3Follow the instructions in the message window.

If an error occurs with the internal diskette drive, reconnect the diskette

on the system board.

If the error still remains:

4Reconnect the external diskette drive/DVD-ROM module.

5Replace the external diskette drive/CD-ROM module.

6Replace the main board.

External CD-ROM Drive Check

Do the following to isolate the problem to a controller, drive, or CD-ROM.

Make sure that the CD-ROM doesn not have any label attached to it. The label

can cause damage to the drive or can cause the drive to fail.

Do the following to select the test device:

1Boot from the diagnostics diskette and start the diagnostics program.

2See if CD-ROM Test is passed when the program runs to CD-ROM Test.

3Follow the instructions in the message window.

If an error occurs, reconnect the connector on the system board.

If the error still remains:

4Reconnect the external diskette drive/CD-ROM module.

5Replace the external diskette drive/CD-ROM module.

6Replace the main board.

Keyboard or Auxiliary Input Device Check

Remove the external keyboard if the internal keyboard is to be tested.

If the internal keyboard does not work or an unexpected character appears,

make sure that the flexible cable extending from the keyboard is correctly

seated in the connector on the system board.

If the keyboard cable is connected correctly, run the Keyboard Test.

If the tests detect a keyboard problem, do the following one at a time to

correct the problem. Do not replace a non-defective FRU:

1Reconnect the keyboard cable to the system board.

2Replace the keyboard.

3Replace the system board.

The following auxiliary input devices are supported by this computer:

•Numeric keypad

•External keyboard

If any of these devices do not work, reconnect the cable connector and repeat

the failing operation.

CHAPTER 4: Troubleshooting

xxvi

Memory Check

Memory errors might stop system operations, show error messages on the

screen, or hang the system.

To test the memory:

1Boot from the diagnostics diskette and start the diagnostics program.

(please refer to main board)

2Go to the diagnostic memory in the test items.

3Press F2 in the test items.

4Follow the instructions in the message window.

Power System Check

To verify the symptom of the problem, power on the computer using each

of the following power sources:

•Remove the battery pack.

•Connect the power adapter and check that power is supplied.

•Disconnect the power adapter and install the charged battery pack;

then check that power is supplied by the battery pack.

If you suspect a power problem, see the appropriate power supply check in

the following list:

•“Check the Power Adapter” on page xxvi.

•“Check the Battery Pack” on page xxvii.

Check the Power Adapter

Unplug the power adapter cable from the notebook and measure the output

voltage at the plug of the power. See the following figure.

•If the voltage is not correct, replace the power adapter.

•If the voltage is within the range, do the following:

•Replace the system board.

•If the problem is not corrected, see “Undetermined Problems” on

page xli.

•If the voltage is not correct, go to see “Check the Battery Pack” on

page xxvii.

•If the power-on indicator does not light up, check the power

adapter’s power cord for correct continuity and installation.

Important

Make sure that the DIMM is fully installed into the connector. A

loose connection can cause an error.

Pin 1: +19 to +20.5V

Pin 2: 0V, Ground

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xxvi

•If the operational charge does not work, see “Check the Battery

Pack” on page xxvii.

Check the Battery Pack

To check the battery pack using software:

1Check out the Power Management in control panel.

2In Power Meter, confirm that if the parameters shown in the screen for

Current Power Source and Total Battery Power Remaining are correct.

3Repeat the steps 1 and 2, for both battery and adapter. This helps you

identify first the problem is on recharging or discharging.

To check the battery pack using hardware:

1Power off the computer.

2Remove the battery pack and measure the voltage between battery

terminals 1 (+) and 6 (ground). See the following figure.

3If the voltage is still less than 7.5 Vdc after recharging, replace the

battery.

To check the battery charge operation, use a discharged battery pack or a

battery pack that has less than 50% of the total power remaining when

installed in the computer.

If the battery status indicator does not light up, remove the battery pack and

let it return to room temperature. Re-install the battery pack.

If the charge indicator still does not light up, replace the battery pack. If the

charge indicator still does not light up, replace the DC/DC charger board.

Touchpad Check

If the touchpad doesn’t work, do the following actions one at a time to correct

the problem. Do not replace a non-defective FRU.

To check the touchpad:

1Reconnect the touchpad cables.

2Replace the touchpad.

3Replace the system board.

Important

An audible noise from the power adapter does not always

indicate a defect.

CHAPTER 4: Troubleshooting

xxvi

After you use the touchpad, the pointer drifts on the screen for a short time.

This self-acting pointer movement can occur when a slight, steady pressure

is applied to the touchpad pointer. This symptom is not a hardware problem.

No service actions are necessary if the pointer movement stops in a short

period of time.

Power-On Self-Test (POST) Error

Message

The POST error message index lists the error message and their possible causes.

The most likely cause is listed first.

This index can also help you determine the next possible FRU to be replaced

when servicing a computer.

If the symptom is not listed, see “Undetermined Problems” on page xli.

The following lists the error messages that the BIOS displays on the screen

and the error symptoms classified by function.

Index of Error Messages

Error Code List

Important

Perform the FRU replacement or actions in the sequence shown in the

FRU/Action column. If the FRU replacement does not solve the problem, put

the original part back in the computer. Do not replace a non-defective FRU.

Important

Most of the error messages occur during POST. Some of them display

information about a hardware device, e.g., the amount of memory installed.

Others may indicate a problem with a device, such as the way it has been

configured.

Important

If the system fails after you make changes in the BIOS Setup Utility

menus, reset the computer, enter Setup and install Setup defaults or correct

the error.

Error Codes Error Messages

006 Equipment Configuration Error

Causes:

1. CPU BIOS Update Code Mismatch

2. IDE Primary Channel Master Drive Error

(The causes will be shown before “Equipment Configuration Error.”)

010 Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh)

070 Real Time Clock Error

071 CMOS Battery Bad

072 CMOS Checksum Error

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xxix

Error Message List

110 System disabled. Incorrect password is specified.

<No error code> Battery critical LOW. In this situation BIOS will issue 4 short beeps, then shuts

the system down. No message will show.

<No error code> Thermal critical HIGH. In this situation BIOS shuts the system down. No message

will show.

Error Messages FRU/Action Sequence

Failure Fixed Disk ■Reconnect the hard disk drive connector.

■Run “Load Default Settings” using the BIOS Setup Utility.

■Test or replace the hard disk drive.

■Test or replace the system board.

Stuck Key See “Keyboard or Auxiliary Input Device Check” on page xxv.

Keyboard error See “Keyboard or Auxiliary Input Device Check” on page xxv.

Keyboard Controller

Failed

See “Keyboard or Auxiliary Input Device Check” on page xxv.

Keyboard locked -

Unlock key switch

■Unlock the external keyboard.

Monitor type does not

match CMOS - Run

Setup

■Run “Load Default Settings” using the BIOS Setup Utility.

Shadow RAM Failed at

offset: nnnn

■Test or replace the BIOS ROM.

■Test or replace the system board.

System RAM Failed at

offset: nnnn

■Test or replace the DIMM.

■Test or replace the system board.

Extended RAM Failed

at offset: nnnn

■Test or replace the DIMM.

■Test or replace the system board.

System battery is dead

- Replace and run

Setup

■Test or replace the RTC battery, run the BIOS Setup Utility to reconfigure

system time, then reboot the system.

System CMOS

checksum bad -

Default configuration

used

■Test or replace the RTC battery, run the BIOS Setup Utility to reconfigure

system time, then reboot the system.

System timer error ■Test or replace the RTC battery, run the BIOS Setup Utility to reconfigure

system time, then reboot the system.

■Test or replace the system board.

Real time clock error ■Test or replace the RTC battery, run the BIOS Setup Utility to reconfigure

system time, then reboot the system.

■Test or replace the system board.

Error Codes Error Messages

CHAPTER 4: Troubleshooting

xxx

Previous boot

incomplete - Default

configuration used

■Run “Load Default Settings” using the BIOS Setup Utility, then reboot the

notebook.

■Test or replace the RTC battery.

■Test or replace the system board.

Memory size found by

POST differed from

CMOS

■Run “Load Default Settings” using the BIOS Setup Utility.

■Test or replace the DIMM.

■Test or replace the system board.

Diskette drive A error ■Make sure that the drive is defined with the proper diskette type in the BIOS

Setup Utility.

■“External Diskette Drive Check” on page xxiv.

Incorrect Drive A type -

run SETUP

■Make sure that the drive is defined with the proper diskette type in the BIOS

Setup Utility.

System cache error -

Cache disabled

■Test or replace the system board.

CPU ID: ■Test or replace the system board.

DMA Test Failed ■Test or replace the DIMM.

■Test or replace the system board.

Software NMI Failed ■Test or replace the DIMM.

■Test or replace the system board.

Fail-Safe Timer NMI

Failed

■Test or replace the DIMM.

■Test or replace the system board.

Device Address

Conflict

■Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot the

notebook.

■Test or replace the CMOS battery, run the BIOS Setup Utility to reconfigure

system time, then reboot the system.

■Test or replace the system board.

Allocation Error for

device

■Run “Load Default Settings” using the BIOS Setup Utility.

■Test or replace the RTC battery.

■Test or replace the system board.

Failing Bits: nnnn ■Test or replace the DIMM.

■Test or replace the BIOS ROM.

■Test or replace the system board.

Fixed Disk n None

Invalid System

Configuration Data

■Test or replace the BIOS ROM.

■Test or replace the system board.

I/O device IRQ conflict ■Run “Load Default Settings” using the BIOS Setup Utility.

■Test or replace the RTC battery.

■Test or replace the system board.

Operating system not

found

■Enter Setup and see if fixed disk and drive A are properly identified.

■Test or replace the diskette drive.

■Test or replace the hard disk drive.

■Test or replace the system board.

Error Messages FRU/Action Sequence

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xxxi

No-beep Error Message List

No-beep Error

Messages FRU/Action in Sequence

No beep, power-on

indicator turns off and

LCD is blank.

■Test the power source (battery pack and power adapter). See “Power System

Check” on page xxvi.

■Make sure that every connector is connected tightly and correctly.

■Reconnect the DIMM.

■Test or replace the LED board.

■Test or replace the system board.

No beep, power-on

indicator turns on and

LCD is blank.

■Test the power source (battery pack and power adapter). See “Power System

Check” on page xxvi.

■Reconnect the LCD connector

■Check the hard disk drive.

■Check the LCD inverter ID.

■Check the LCD cable.

■Test or replace the LCD inverter.

■Test or replace the LCD.

■Test or replace the system board.

No beep, power-on

indicator turns on and

LCD is blank. But you

can see POST on an

external CRT.

■Reconnect the LCD connectors.

■Check the LCD inverter ID.

■Check the LCD cable.

■Test or replace the LCD inverter.

■Test or replace the LCD.

■Test or replace the system board.

No beep, power-on

indicator turns on and

a blinking cursor

shown on LCD during

POST.

■Make sure that every connector is connected tightly and correctly.

■Test or replace the system board.

No beep during POST

but system runs

correctly.

■Test or replace the speaker.

■Test or replace the system board.

CHAPTER 4: Troubleshooting

xxxi

InsydeH2O BIOS Beep Codes

Code Beeps POST Routine Description

02h Verify Real Mode

03h Disable Non-Maskable Interrupt (NMI)

04h Get CPU type

06h Initialize system hardware

08h Initialize chipset with initial POST values

09h Set IN POST flag

0Ah Initialize CPU registers

0Bh Enable CPU cache

0Ch Initialize caches to initial POST values

0Eh Initialize I/O component

0Fh Initialize the local bus IDE

10h Initialize Power Management

11h Load alternate registers with initial POST values

12h Restore CPU control word during warm boot

13h Initialize PCI Bus Mastering devices

14h Initialize keyboard controller

16h 1-2-2-3 BIOS ROM checksum

17h Initialize cache before memory autosize

18h 8254 timer initialization

1Ah 8237 DMA controller initialization

1Ch Reset Programmable Interrupt Controller

20h 1-3-1-1 Test DRAM refresh

22h 1-3-1-3 Test 8742 Keyboard Controller

24h Set ES segment register to 4 GB

26h Enable A20 line

28h Autosize DRAM

29h Initialize POST Memory Manager

2Ah Clear 215 KB base RAM

2Ch 1-3-4-1 RAM failure on address line xxxx

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xxxi

2Eh 1-3-4-3 RAM failure on data bits xxxx of low byte of memory bus

2Fh Enable cache before system BIOS shadow

30h 1-4-1-1 RAM failure on data bits xxxx of high byte of memory bus

32h Test CPU bus-clock frequency

33h Initialize Phoenix Dispatch Manager

36h Warm start shut down

38h Shadow system BIOS ROM

3Ah Autosize cache

3Ch Advanced configuration of chipset registers

3Dh Load alternate registers with CMOS values

42h Initialize interrupt vectors

45h POST device initialization

46h 2-1-2-3 Check ROM copyright notice

48h Check video configuration against CMOS

49h Initialize PCI bus and devices

4Ah Initialize all video adapters in system

4Bh QuietBoot start (optional)

4Ch Shadow video BIOS ROM

4Eh Display BIOS copyright notice

50h Display CPU type and speed

51h Initialize EISA board

52h Test keyboard

54h Set key click if enabled

58h 2-2-3-1 Test for unexpected interrupts

59h Initialize POST display service

5Ah Display prompt “Press F2 to enter SETUP”

5Bh Disable CPU cache

5Ch Test RAM between 512 and 640 KB

60h Test extended memory

62h Test extended memory address lines

64h Jump to User Patch1

Code Beeps POST Routine Description

CHAPTER 4: Troubleshooting

xxxi

66h Configure advanced cache registers

67h Initialize Multi Processor APIC

68h Enable external and CPU caches

69h Setup System Management Mode (SMM) area

6Ah Display external L2 cache size

6Bh Load custom defaults (optional)

6Ch Display shadow-area message

6Eh Display possible high address for UMB recovery

70h Display error messages

72h Check for configuration errors

76h Check for keyboard errors

7Ch Set up hardware interrupt vectors

7Eh Initialize coprocessor if present

80h Disable onboard Super I/O ports and IRQs

81h Late POST device initialization

82h Detect and install external RS232 ports

83h Configure non-MCD IDE controllers

84h Detect and install external parallel ports

85h Initialize PC-compatible PnP ISA devices

86h Re-initialize onboard I/O ports

87h Configure Motherboard Configurable Devices (optional)

88h Initialize BIOS Area

89h Enable Non-Maskable Interrupts (NMIs)

8Ah Initialize Extended BIOS Data Area

8Bh Test and initialize PS/2 mouse

8Ch Initialize floppy controller

8Fh Determine number of ATA drives (optional)

90h Initialize hard-disk controllers

91h Initialize local-bus hard-disk controllers

92h Jump to UserPatch2

93h Build MPTABLE for multi-processor boards

Code Beeps POST Routine Description

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xxxv

95h Install CD ROM for boot

96h Clear huge ES segment register

97h Fixup Multi Processor table

98h 1-2 Search for option ROMs. One long, two short beeps on checksum failure.

99h Check for SMART drive (optional)

9Ah Shadow option ROMs

9Ch Set up Power Management

9Dh Initialize security engine (optional)

9Eh Enable hardware interrupts

9Fh Determine number of ATA and SCSI drives

A0h Set time of day

A2h Check key lock

A4h Initialize Typematic rate

A8h Erase F2 prompt

AAh Scan for F2 key stroke

ACh Enter SETUP

AEh Clear Boot flag

B0h Check for errors

B2h POST done-prepare to boot operating system

B4h 1One short beep before boot

B5h Terminate QuietBoot (optional)

B6h Check password (optional)

B9h Prepare Boot

BAh Initialize DMI parameters

BBh Initialize PnP Option ROMs

BCh Clear parity checkers

BDh Display MultiBoot menu

BEh Clear screen (optional)

BFh Check virus and backup reminders

C0h Try to boot with INT 19

C1h Initialize POST Error Manager (PEM)

Code Beeps POST Routine Description

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xxx

C2h Initialize error logging

C3h Initialize error display function

C4h Initialize system error handler

C5h PnPnd dual CMOS (optional)

C6h Initialize notebook docking (optional)

C7h Initialize notebook docking late

C8h Force check (optional)

C9h Extended checksum (optional)

D2h Unknown interrupt

Code Beeps POST Routine Description

E0h Initialize the chipset

E1h Initialize the bridge

E2h Initialize the CPU

E3h Initialize the system timer

E4h Initialize system I/O

E5h Check force recovery boot

E6h Checksum BIOS ROM

E7h Go to BIOS

E8h Set Huge Segment

E9h Initialize Multi Processor

EAh Initialize OEM special code

EBh Initialize PIC and DMA

ECh Initialize Memory type

EDh Initialize Memory size

EEh Shadow Boot Block

EFh System memory test

F0h Initialize interrupt vectors

F1h Initialize Run Time Clock

F2h Initialize video

F3h Initialize System Management Mode

Code Beeps POST Routine Description

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Index of Symptom-to-FRU Error

Message

LCD-Related Symptoms

F4h 1Output one beep before boot

F5h Boot to Mini DOS

F6h Clear Huge Segment

F7h Boot to Full DOS

Symptom / Error Action in Sequence

■The LCD backlight doesn't work.

■The LCD is too dark.

■The LCD brightness cannot be

adjusted.

■The LCD contrast cannot be adjusted.

■Run BOIS Utility to execute “Load Setup Default Settings”,

then reboot the notebook.

■Reconnect the LCD connectors.

■Test or replace the keyboard (if contrast and brightness

function key doesn't work).

■Check the LCD inverter ID.

■Test or replace the LCD cable.

■Test or replace the LCD inverter.

■Test or replace the LCD.

■Test or replace the system board.

■The LCD screen is unreadable.

■Missing pels in characters.

■The screen appears abnormal.

■The wrong color is displayed.

■Reconnect the LCD connector.

■Check the LCD inverter ID.

■Test or replace the LCD cable.

■Test or replace the LCD inverter.

■Test or replace the LCD.

■Test or replace the system board.

The LCD has extra horizontal or vertical

lines displayed.

■Check the LCD inverter ID.

■Test or replace the LCD inverter.

■Test or replace the LCD cable.

■Test or replace the LCD.

■Test or replace the system board.

Code Beeps POST Routine Description

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xxx

Indicator-Related Symptoms

Power-Related Symptoms

PCMCIA-Related Symptoms

Memory-Related Symptoms

Symptom / Error Action in Sequence

Indicator incorrectly remains off or on,

but system runs correctly.

■Reconnect the inverter board.

■Test or replace the inverter board.

■Test or replace the system board.

Symptom / Error Action in Sequence

Power shuts down during operation. ■Test the power source (battery pack and power adapter).

See “Power System Check” on page xxvi.

■Test or replace the battery pack.

■Test or replace the power adapter.

■Test or replace the hard drive & battery connection board.

■Test or replace the system board.

The notebook doesn’t power-on. ■Test the power source (battery pack and power adapter).

See “Power System Check” on page xxvi.

■Test or replace the battery pack.

■Test or replace the power adapter.

■Test or replace the hard drive & battery connection board.

■Test or replace the system board.

The system doesn’t power-off. ■Test the power source (battery pack and power adapter).

See “Power System Check” on page xxvi.

■Hold and press the power switch for more than 4 seconds.

■Test or replace the system board.

The battery can’t be charged. ■See “Check the Battery Pack” on page xxvii.

■Test or replace the battery pack.

■Test or replace the system board.

Symptom / Error Action in Sequence

The system cannot detect the PC Card

(PCMCIA).

■PCMCIA slot assembly.

■Test or replace the system board.

PCMCIA slot pin is damaged. ■PCMCIA slot assembly.

Symptom / Error Action in Sequence

Memory count (size) appears different

from actual size.

■Enter BIOS Setup Utility to execute “Load Default Settings”,

then reboot system.

■Test or replace the DIMM.

■Test or replace the system board.

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xxxi

Speaker-Related Symptoms

Power Management-Related Symptoms

Peripheral-Related Symptoms

Symptom / Error Action in Sequence

In Windows, multimedia programs, no

sound comes from the computer.

■Reinstall the audio driver.

■Test or replace the speakers.

■Test or replace the system board.

The internal speakers make noise or

emit no sound.

■Test or replace the speakers.

■Test or replace the system board.

Symptom / Error Action in Sequence

The system will not enter hibernation. ■Test or replace the keyboard (if control is from the

keyboard).

■Test or replace the hard disk drive.

■Test or replace the system board.

The system doesn't enter hibernation

mode and emits 4 short beeps every

minute.

■Press Fn+o and see if the computer enters hibernation

mode.

■Test or replace the touchpad.

■Test or replace the keyboard.

■Check the hard disk connection to the system board.

■Test or replace the hard disk drive.

■Test or replace the system board.

The system doesn’t enter standby mode

after closing the LCD.

■Test or replace the LCD cover switch.

■Test or replace the system board.

The system doesn't resume from

hibernation mode.

■Check the hard disk connection to the system board.

■Test or replace the hard disk drive.

■Test or replace the system board.

The system doesn't resume from standby

mode after opening the LCD.

■Test or replace the LCD cover switch.

■Test or replace the system board.

The battery fuel gauge in Windows

doesn’t go higher than 90%.

■Remove the battery pack and let it cool for 2 hours.

■Refresh the battery (continue use battery until power off,

then charge the battery).

■Test or replace the battery pack.

■Test or replace the system board.

The system hangs intermittently. ■Reconnect the hard disk/CD-ROM drives.

■Check the hard disk connection to the system board.

■Test or replace the system board.

Symptom / Error Action in Sequence

System configuration does not match

the installed devices.

■Enter BIOS Setup Utility to execute “Load Default Settings”,

then reboot the system.

■Reconnect the hard disk drive/CD-ROM/diskette drives.

The external display does not work

correctly.

■Press Fn+F5 repeatedly to switch between LCD/CRT, and

both displays.

■Test or replace the system board.

CHAPTER 4: Troubleshooting

Keyboard/Touchpad-Related Symptoms

Modem-Related Symptoms

USB does not work correctly. ■Test or replace the system board.

Printer problems. ■Ensure the “Parallel Port” in the “Onboard Devices

Configuration” of BIOS Setup Utility is set to Enabled.

■Onboard Devices Configuration.

■Run the printer self-test.

■Reinstall the printer driver.

■Test or replace the printer cable.

■Test or replace the printer.

■Test or replace the system board.

Serial or parallel port device problems. ■Ensure the “Serial Port” in the “Devices Configuration” of

BIOS Setup Utility is set to Enabled.

■Reinstall the device driver.

■Test or replace the device cable.

■Test or replace the device.

■Test or replace the system board.

Symptom / Error Action in Sequence

The keyboard (one or more keys) does

not work.

■Reconnect the keyboard cable.

■Test or replace the keyboard.

■Test or replace the system board.

The touchpad does not work. ■Reconnect the touchpad cable.

■Test or replace the touchpad board.

■Test or replace the system board.

Symptom / Error Action in Sequence

The internal modem does not work

correctly.

■Test the modem phone port.

■Test or replace the modem combo card.

■Test or replace the system board.

Important

If you cannot find a symptom or an error in this list and the problem

remains, see “Undetermined Problems” on page xli.

Symptom / Error Action in Sequence

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xli

Intermittent Problems

Intermittent system hang problems can be caused by a variety of reasons that

have nothing to do with a hardware defect, such as cosmic radiation,

electrostatic discharge, or software errors. FRU replacement should be

considered only when a recurring problem exists.

When analyzing an intermittent problem, do the following:

1Run the advanced diagnostic test for the system board in loop mode at

least 10 times.

•If any error is detected, replace the FRU.

•If no error is detected, do not replace any FRU.

2Rerun the test to verify that there are no more errors.

Undetermined Problems

The diagnostic problems does not identify which adapter or device failed,

which installed devices are incorrect, whether a short circuit is suspected, or

whether the system is inoperative.

Follow these procedures to isolate the failing FRU (do not isolate a

non-defective FRU).

To isolate a failing FRU:

1Power-off the computer.

2Visually check them for damage. If any problems are found, replace the

FRU.

3Remove or disconnect all of the following devices:

•Non-Gateway devices

•Printer, mouse, and other external devices

•Battery pack

•Hard disk drive(s)

•DIMM

•CD-ROM/Diskette drive Module

•PC Cards

4Power-on the computer.

5Determine if the problem has changed.

Important

Verify that all attached devices are supported by the computer.

Important

Verify that the power supply being used at the time of the failure is

operating correctly. (See “Power System Check” on page xxvi.)

CHAPTER 4: Troubleshooting

xlii

•If the problem does not recur, reconnect the removed devices one

at a time until you find the failing FRU.

•If the problem remains, replace the following FRUs one at a time:

•System board

•LCD assembly

Important

Do not replace a non-defective FRU.

CHAPTER

xliii

FRU (Field Replaceable Unit) List

•

Introduction

•

Exploded Diagram

•

Gateway EC58 FRU List

CHAPTER 6: FRU (Field Replaceable Unit) List

xliv

Introduction

This chapter gives you the FRU (Field Replaceable Unit) listing in global

configurations of Gateway EC58. Refer to this chapter whenever ordering for

parts to repair or for RMA (Return Merchandise Authorization).

Please note that WHEN ORDERING FRU PARTS, you should check the most

up-to-date information available on your regional web or channel. For

whatever reasons a part number change is made, it will not be noted on the

printed Service Guide. For GATEWAY AUTHORIZED SERVICE PROVIDERS, your

Gateway office may have a DIFFERENT part number code from those given

in the FRU list of this printed Service Guide. You MUST use the local FRU list

provided by your regional Gateway office to order FRU parts for repair and

service of customer machines.

Important

To scrap or to return the defective parts, you should follow the local

government ordinance or regulations on how to dispose it properly, or follow

the rules set by your regional Gateway office on how to return it.

www.gateway.com

xlv

Exploded Diagram

CHAPTER 6: FRU (Field Replaceable Unit) List

xlvi

www.gateway.com

xlvii

CHAPTER 6: FRU (Field Replaceable Unit) List

xlvii

www.gateway.com

xlix

CHAPTER 6: FRU (Field Replaceable Unit) List

Gateway EC58 FRU List

Category Part Name and Description Gateway Part

No.

ACCESORY

WIRELESS ANTENNA LEFT 50.WEK0N.007

WIRELESS ANTENNA RIGHT 50.WEK0N.006

WIRELESS ANTENNA RIGHT NON 3G 50.WEK0N.010

WIRELESS ANTENNA LEFT NON 3G 50.WEK0N.011

ADAPTER

ADAPTER DELTA 65W 19V 1.7X5.5X11

YELLOW ADP-65JH DB A, LV5 LED LF

AP.06501.026

ADAPTER LITE-ON 65W 19V 1.7X5.5X11

YELLOW PA-1650-22AC LV5 LED LF

AP.06503.024

ADAPTER HIPRO 65W 19V 1.7X5.5X11

YELLOW HP-A0652R3B 1LF, LV5 LED LF

AP.0650A.012

ADAPTER DELTA 65W 19V 1.7X5.5X11

YELLOW (ADP-65MH B A) LV5, LF LF

AP.06501.027

ADAPTER LITE-ON 65W 19V 1.7X5.5X11

YELLOW (PA-1650-22AG), LV5 LF

AP.06503.026

ADAPTER HIPRO 65W 19V 1.7X5.5X11

YELLOW (HP-A0653R3B 1LF), LV5 LF

AP.0650A.013

www.gateway.com

BATTERY

BATTERY PANASONIC LI-ION 3S2P

PANASONIC 6 CELL 5800MAH MAIN

COMMON W/ HALOGEN FREE

BT.00605.038

BATTERY SANYO AS-2009D LI-ION 3S2P

SANYO 6 CELL 5600MAH MAIN

COMMON W/ HALOGEN FREE

BT.00603.080

BATTERY SIMPLO AS-2009D LI-ION 3S2P

SAMSUNG 6 CELL 5600MAH MAIN

COMMON ID : AS09D70 W/ HALOGEN FREE

BT.00607.082

BATTERY SANYO AS-2009D LI-ION 3S2P

SANYO 6 CELL 5200MAH MAIN

COMMON W/ HALOGEN FREE

BT.00603.079

Battery SIMPLO AS-2009D Li-Ion 3S2P SAMSUNG 6 cell 5200mAh Main

COMMON A Type AS09D7D

BT.00607.089

Battery SIMPLO AS-2009D Li-Ion 3S2P LGC 6 cell 5200mAh Main

COMMON C1 AS09D7C

BT.00607.090

BATTERY SANYO AS-2009D LI-ION 3S2P SANYO 6 CELL 4400MAH

MAIN COMMON ID: AS09D31 W/ HALOGEN FREE

BT.00603.082

BATTERY SONY AS-2009D LI-ION 3S2P

SONY 6 CELL 4400MAH MAIN COMMON

ID : AS09D41 W/ HALOGEN FREE

BT.00604.039

BATTERY PANASONIC AS-2009D LI-ION

3S2P PANASONIC 6 CELL 4400MAH

MAIN COMMON ID: AS09D51 W/HALOGEN FREE

BT.00605.041

BATTERY SIMPLO AS-2009D LI-ION 3S2P

PANASONIC 6 CELL 4400MAH MAIN

COMMON 2.2CG , ID: AS09D71 W/HALOGEN FREE

BT.00607.078

BATTERY SIMPLO AS-2009D LI-ION 3S2P

LGC 6 CELL 4400MAH MAIN COMMON

2.2S3 , ID: AS09D73 W/ HALOGEN FREE

BT.00607.079

BATTERY SIMPLO AS-2009D LI-ION 3S2P

SAMSUNG 6 CELL 4400MAH MAIN

COMMON 2.2F , ID: AS09D75 W/HALOGEN FREE

BT.00607.080

Category Part Name and Description Gateway Part

No.

CHAPTER 6: FRU (Field Replaceable Unit) List

lii

BOARD

LAN INTEL WLAN 512AN_HMWG SHIRLEY PEAK 5100 MM#895373 KI.SPH01.003

LAN INTEL WLAN 512AG_HMWG SHIRLEY PEAK 5100 MM#897072 KI.SPH01.005

Liteon Wireless LAN Atheris HB93 1x2 BGN (HM) WN6602AH NI.23600.051

Foxconn Wireless LAN Atheros HB93 1x2 BGN (HM) NI.23600.046

Foxconn Wirelss LAN Atheros HB95 1x1 BG (HM) NI.23600.047

OPTION 3G MODULE GTM382EL LC.21300.007

QUALCOMM 3G MODULE GOBI2000 LC.21300.011

TOUCHPAD 56.PCR0N.001

BLUETOOTH BOARD FOXCONN BCM2045 V2 T60H928.11 BT.21100.005

BLUETOOTH BOARD Foxconn BRM 2046 BT2.1 T60H928.33 BH.21100.004

USB BOARD 55.WEK0N.001

CARD READER BOARD 55.PCR0N.003

AUDIO BOARD 55.WEK0N.002

D-SUB&DC-IN BOARD 55.WEK0N.003

Category Part Name and Description Gateway Part

No.

www.gateway.com

liii

TOUCHPAD BUTTON BOARD 55.WEK0N.004

LED BOARD 55.PCR0N.001

SSD TRANSFER BOARD 55.PCR0N.005

CABLE

POWER CORD 3PIN USA 27.AAMVN.001

POWER CORD 3PIN EUR 27.AAMVN.002

POWER CORD 3PIN SOUTH AFRICA 27.AAMVN.008

POWER CORD 3PIN DENMARK 27.AAMVN.010

POWER CORD ISRAEL 27.AAMVN.011

POER CORD 3PIN ITALIAN 27.AAMVN.009

POWER CORD 3PIN UK 27.AAMVN.004

POWER CORD 3PIN SWISS 27.AAMVN.006

POWER CORD AUSTRALIA W/LABEL 27.AAMVN.003

POWER CORD 3PIN CHINA 27.AAMVN.005

POWER CORD SOUTH AFRICA (AIL) 27.AAMVN.007

BLUETOOTH BOARD CABLE 50.PCR0N.010

DC-IN CABLE 65W 50.WEK0N.001

USB BOARD CABLE 50.WEK0N.002

Category Part Name and Description Gateway Part

No.

CHAPTER 6: FRU (Field Replaceable Unit) List

liv

D-SUB SIGNAL CABLE 50.WEK0N.003

AUDIO BOARD CABLE 50.WEK0N.004

AUDIO BOARD CABLE 50.WEK0N.005

CARD READER BOARD CABLE 50.PCR0N.003

SSD TRANSFER BOARD CABLE 50.PCR0N.005

LED BOARD CABLE 50.PCR0N.001

TOUCHPAD BUTTON BOARD CABLE 50.PCR0N.002

TOUCHPAD CABLE 50.PCR0N.009

LED LCD CABLE 50.WEK0N.008

Category Part Name and Description Gateway Part

No.

www.gateway.com

CCD CABLE 50.WEK0N.009

CAMERA

CCD 1.0M SUYIN CN1014-S36D-OV05-R LAVENDER_G 57.PCR0N.001

CASE / COVER / BRACKET ASSEMBLY

MINI PCI CARD BRACKET 33.WEK0N.001

TOUCHPAD BUTTON BOARD BRACKET 33.WEK0N.002

LED LENS 42.WEK0N.001

HDD COVER 60.WEK0N.001

Category Part Name and Description Gateway Part

No.

CHAPTER 6: FRU (Field Replaceable Unit) List

lvi

DIMM COVER 60.WEK0N.002

DUMMY CARD 42.PCR0N.003

UPPER CASE GW 60.WEK0N.003

LOWER CASE 60.WEK0N.005

HDD CONNECTOR 20.PCR0N.001

HDD BRACKET 33.WEK0N.003

Category Part Name and Description Gateway Part

No.

www.gateway.com

lvii

LCD COVER 13.3" GW 60.WEK0N.007

LCD BEZEL 13.3" W/CCD HOLE 60.WEK0N.008

LCD HINGE COVER RIGHT 60.WEK0N.009

LCD HINGE COVER LEFT 60.WEK0N.010

LCD HINGE CAP 60.WEK0N.011

LCD HINGE LEFT 33.WEK0N.004

Category Part Name and Description Gateway Part

No.

CHAPTER 6: FRU (Field Replaceable Unit) List

lviii

LCD HINGE RIGHT 33.WEK0N.005

HDD / SSD

HDD SEAGATE 2.5" 5400RPM 160GB ST9160310AS CROCKETT SATA

LF F/W:0303

KH.16001.034

HDD TOSHIBA 2.5" 5400RPM 160GB MK1655GSX LIBRA SATA LF F/W:

FG011J

KH.16004.006

HDD HGST 2.5" 5400RPM 160GB HTS545016B9A300 PANTHER B

SATA LF F/W:C60F

KH.16007.024

HDD WD 2.5" 5400RPM 160GB WD1600BEVT-22ZCTO ML160 SATA

LF F/W:11.01A11

KH.16008.022

HDD SEAGATE 2.5" 5400RPM 250GB ST9250315AS WYATT SATA LF

F/W:0001SDM1

KH.25001.016

HDD TOSHIBA 2.5" 5400RPM 250GB MK2555GSX LIBRA SATA LF

F/W:FG001J

KH.25004.003

HDD HGST 2.5" 5400RPM 250GB HTS545025B9A300 PANTHER B

SATA LF F/W:C60F

KH.25007.015

HDD WD 2.5" 5400RPM 250GB WD2500BEVT-22ZCT0 ML160 SATA LF

F/W:11.01A11

KH.25008.021

HDD SEAGATE 2.5" 5400RPM 320GB ST9320320AS CROCKETT SATA

LF F/W:0303

KH.32001.008

HDD HGST 2.5" 5400RPM 320GB HTS545032B9A300 PANTHER B

SATA LF F/W: C60F

KH.32004.002

HDD HGST 2.5" 5400RPM 320GB HTS545032B9A300 PANTHER B

SATA LF F/W: C60F

KH.32007.007

HDD WD 2.5" 5400RPM 320GB WD3200BEVT-22ZCT0 ML160 SATA LF

F/W:11.01A11

KH.32008.013

HDD SEAGATE 2.5" 5400RPM 500GB ST9500325AS WYATT SATA LF

F/W:0001SDM1

KH.50001.011

HDD TOSHIBA 2.5" 5400RPM 500GB MK5055GSX LIBRA SATA LF

F/W:FG001J

KH.50004.001

HDD HGST 2.5" 5400RPM 500GB HTS545050B9A300 PANTHER B

SATA LF F/W:C60F

KH.50007.009

HDD WD 2.5" 5400RPM 500GB WD5000BEVT-22ZAT0 ML250 SATA

LF F/W:01.01A01

KH.50008.013

Category Part Name and Description Gateway Part

No.

www.gateway.com

lix

FLASH DISK INTEL SSD NAND 80GB SSDSA2MH080G1 LF Z-HEIGHT

9.5MM

KF.0800N.005

FLASH DISK SAMSUNG SSD NAND 32GB MMCRE32GSMPP-MVA LF KF.0320B.001

HEATSINK

THERMAL MODULE WITH FAN 60.WEK0N.006

KEYBOARD

Keyboard GATEWAY GP-4T Black SJV40 Internal 14 Standard 86KS

Black US International

KB.I140G.083

Keyboard GATEWAY GP-4T Black SJV40 Internal 14 Standard 86KS

Black US w/ Canadian French

KB.I140G.085

Keyboard GATEWAY GP-4T Black SJV40 Internal 14 Standard 86KS

Black Turkish

KB.I140G.081

Keyboard GATEWAY GP-4T Black SJV40 Internal 14 Standard 86KS

Black Swiss/G

KB.I140G.079

Keyboard GATEWAY GP-4T Black SJV40 Internal 14 Standard 86KS

Black Sweden

KB.I140G.078

Keyboard GATEWAY GP-4T Black SJV40 Internal 14 Standard 86KS

Black SLO/CRO

KB.I140G.076

Keyboard GATEWAY GP-4T Black SJV40 Internal 14 Standard 86KS

Black Norwegian

KB.I140G.073

Keyboard GATEWAY GP-4T Black SJV40 Internal 14 Standard 86KS

Black Hungarian

KB.I140G.069

Keyboard GATEWAY GP-4T Black SJV40 Internal 14 Standard 86KS

Black FR/Arabic

KB.I140G.065

Keyboard GATEWAY GP-4T Black SJV40 Internal 14 Standard 86KS

Black Chinese

KB.I140G.063

Keyboard GATEWAY GP-4T Black SJV40 Internal 14 Standard 86KS

Black Brazilian Portuguese

KB.I140G.061

Category Part Name and Description Gateway Part

No.

CHAPTER 6: FRU (Field Replaceable Unit) List

Keyboard GATEWAY GP-4T Black SJV40 Internal 14 Standard 86KS

Black US International w/ Hebrew

KB.I140G.084

Keyboard GATEWAY GP-4T Black SJV40 Internal 14 Standard 86KS

Black UK

KB.I140G.082

Keyboard GATEWAY GP-4T Black SJV40 Internal 14 Standard 86KS

Black Thailand

KB.I140G.080

Keyboard GATEWAY GP-4T Black SJV40 Internal 14 Standard 86KS

Black Spanish

KB.I140G.077

Keyboard GATEWAY GP-4T Black SJV40 Internal 14 Standard 86KS

Black Russian

KB.I140G.075

Keyboard GATEWAY GP-4T Black SJV40 Internal 14 Standard 86KS

Black Portuguese

KB.I140G.074

Keyboard GATEWAY GP-4T Black SJV40 Internal 14 Standard 86KS

Black Nordic

KB.I140G.072

Keyboard GATEWAY GP-4T Black SJV40 Internal 14 Standard 86KS

Black Japanese

KB.I140G.071

Keyboard GATEWAY GP-4T Black SJV40 Internal 14 Standard 86KS

Black Italian

KB.I140G.070

Keyboard GATEWAY GP-4T Black SJV40 Internal 14 Standard 86KS

Black Greek

KB.I140G.068

Keyboard GATEWAY GP-4T Black SJV40 Internal 14 Standard 86KS

Black German

KB.I140G.067

Keyboard GATEWAY GP-4T Black SJV40 Internal 14 Standard 86KS

Black French

KB.I140G.066

Keyboard GATEWAY GP-4T Black SJV40 Internal 14 Standard 86KS

Black Danish

KB.I140G.064

Keyboard GATEWAY GP-4T Black SJV40 Internal 14 Standard 86KS

Black CZ/SK

KB.I140G.062

Keyboard GATEWAY GP-4T Black SJV40 Internal 14 Standard 86KS

Black Belgium

KB.I140G.060

Keyboard GATEWAY GP-4T Black SJV40 Internal 14 Standard 86KS

Black Arabic

KB.I140G.059

LCM

LED LCD AUO 13.3" WXGA GLARE B133XW01 V2 LF 220NIT 8MS

500:1

LK.13305.002

LED LCD LPL 13.3" WXGA GLARE LP133WH2-TLA3 LF 220NIT 16MS

500:1

LK.13308.002

Category Part Name and Description Gateway Part

No.

www.gateway.com

lxi

MAIN BOARD

Mainboard SJM31_MS EC58/34_EBBFS LF SU9400 GS45 + ICH9M

UMA

MB.WEK0B.001

Mainboard SJM31_MS EC58/34_ENBFS LF SU3500 GS45 + ICH9M

UMA

MB.WEK0B.002

MEMORY

MEMORY MICRON SO-DIMM DDRIII 1066 1 GB

MT8JSF12864HY-1G1D1 LF 64*16 0.07UM

KN.1GB04.003

MEMORY ELPIDA SO-DIMM DDRIII 1066 1 GB EBJ11UE6BAU0-AE-E

LF 64*16 0.07UM

KN.1GB09.009

MEMORY SAMSUNG SO-DIMM DDRIII 1066 1 GB M471B2874DZ1-CF8

LF 64*16 0.065UM

KN.1GB0B.019

MEMORY SAMSUNG SO-DIMM DDRIII 1066 1 GB M471B2873EH1-CF8

LF 64*16 0.055UM

KN.1GB0B.028

MEMORY HYNIX SO-DIMM DDRIII 1066 1 GB HMT112S6AFP6C-G7N0

LF 64*16 0.065UM

KN.1GB0G.019

MEMORY MICRON SO-DIMM DDRIII 1066 2 GB

MT16JSF25664HY-1G1D1 LF 128*8 0.07UM

KN.2GB04.004

MEMORY ELPIDA SO-DIMM DDRIII 1066 2 GB EBJ21UE8BAU0-AE-E

LF 128*8 0.07UM

KN.2GB09.002

MEMORY SAMSUNG SO-DIMM DDRIII 1066 2 GB M471B5673DZ1-CF8

LF 128*8 0.065UM

KN.2GB0B.005

MEMORY SAMSUNG SO-DIMM DDRIII 1066 2 GB M471B5673EH1-CF8

LF 128*8 0.055UM

KN.2GB0B.012

MEMORY HYNIX SO-DIMM DDRIII 1066 2 GB HMT125S6AFP8C-G7N0

LF 128*8 0.065UM

KN.2GB0G.009

MICROPHONE

MICROPHONE 23.WEK0N.001

MISCELLANEOUS

LCD BUMPER 47.WEK0N.001

Category Part Name and Description Gateway Part

No.

CHAPTER 6: FRU (Field Replaceable Unit) List

lxii

AL FOIL 47.WEK0N.002

SCREW

SCREW M2.5*4.5 NI PATCH 86.WEK0N.001

SCREW M2.0*3 NI PATCH 86.WEK0N.002

SCREW-I30035M HARDEN 86.PCR0N.003

SCREW M2.0 5.0MM CROSS BNI PATCH 86.PCR0N.004

SCREW M2*3 PATCH 86.PCR0N.005

SPEAKER

SPEAKER 23.WEK0N.002

Category Part Name and Description Gateway Part

No.

CHAPTER

lxiii

Connector Locations

•

Top View

•

Bottom View

CHAPTER 5: Connector Locations

lxiv

Top View

Gateway EC58 M/B layout and connector location Top view

No. Name Description

1CN1 CCD cable CNTR

2 CN2 MMB cable CNTR

3CN3 LVDS cable CNTR

4CN4 Keyboard CNTR

5CN5 Touch Pad FFC CNTR

6 CN6 SSD cable CNTR

7CN7 Card reader CNTR

8 CN8 BT cable CNTR

9CN15 Fan cable CNTR

10 CN21 Audio board CNTR

www.gateway.com

lxv

Bottom View

Gateway EC58 M/B layout and connector location Bottom view

No. Name Description

11 CN9 Battery CNTR

12 CN10 PCI-E socket

13 CN11 SIM card socket

14 CN12 PCI-E socket

15 CN13 Power cable CNTR

16 CN14 LVDS cable CNTR

17 CN16 DIMM socket

18 CN17 DIMM socket

19 CN19 HDD socket

20 CN20 USB board CNTR

21 U18 South Bridge

22 U14 North Bridge

CHAPTER 5: Connector Locations

lxvi

APPENDIX

lxvii

Model Definition and Configuration

APPENDIX A: Model Definition and Configuration

lxvii

Model

ENBFS-354G50n

ENBFS-354G32n

EMEA

Country

Spain

Gateway Part

No.

LX.BAQ0X.001

LX.BAN0X.002

LX.BAN0X.001

Description

ENBFS-354G50n VHP32BTES1 M92LP512Ckk_V38

2*2G/500_L/BT/6L2.8/5R/CB_n2_1.0D_HG_ES54 BUTTERFLY_S-FC-160SP

ENBFS-354G32n VHP32BTES1 UMACkk8

2*2G/320/BT/6L2.8/5R/CB_n2_1.0D_HG_ES54 BUTTERFLY_S-EV-151SP

ENBFS-354G32n VHP32BTES1 UMACkk8

2*2G/320/BT/6L2.8/5R/CB_n2_1.0D_HG_ES54 BUTTERFLY_S-EV-150SP

CPU

C2SSU3500B

LCD

NLED13.3WXGAGS

SO-DIMM 1

SO2 GBIII10

SO-DIMM 2

SO2 GBIII10

HDD 1 (GB)

N500 GB5.4KS

N320 GB5.4KS

Wireless LAN

SP1 x 2HMW

Bluetooth

BT 2.0

APPENDIX

lxix

Online Support Information

APPENDIX C: Online Support Information

lxx

This section describes online technical support services available to help you

repair your Gateway notebook.

If you are a distributor, dealer, ASP, or TPM, please refer your technical queries

to your local Gateway branch office. Gateway branch offices and Regional

Business Units may access our website. However some information sources will

require a user id and password. These can be obtained directly from Gateway

CSD Taiwan.

Gateway's website offers you convenient and valuable support resources

whenever you need them. In the Technical Information section you can

download information on all of Gateway's Notebook, Desktop and Server

models including:

•Service guides for all models

•User's manuals

•BIOS updates

•Software utilities

•Spare parts lists

•TABs (Technical Announcement Bulletin)

For these purposes, we have included an Acrobat File to facilitate the

problem-free downloading of our technical material. Also contained on this

website are:

•Detailed information on Gateway's International Traveller’s Warranty

(ITW)

•Returned material authorization procedures

•An overview of all the support services we offer, accompanied by a list

of telephone, fax and email contacts for all your technical queries.

We are always looking for ways to optimize and improve our services, so if

you have any suggestions or comments, please do not hesitate to

communicate these to us.

lxxi

Index

battery

locating 19

BIOS Utility lxxx

boot lxxxix

exit xc

flash utility xci

navigating lxxxi

security lxxxv

Board Layout

bottom view 15

top view 14

cable lock 18

connections

digital camera 17, 18

HDMI (TV) out 17

keyboard 17, 18

mouse 17, 18

printer 17, 18

scanner 17, 18

USB 17, 18

digital camera

USB port 17, 18

DIMM module 3

disassembly flowchart vii

error messages xxviii

external CD-ROM drive check

xxv

features 3

flash utility xci

FRU list l

hard disk drive module 24

HDMI (TV) out jack 17

intermittent problems xli

jumper and connector locations

bottom view lxv

top view lxiv

keyboard

USB port 17, 18

keyboard or auxiliary input

device check xxv

LCD panel 22

memory check xxvi

microphone

built-in 22

Model definition lxvii

mouse

USB port 17, 18

Online support information

lxix

PC card xxxviii

ports

connections 17

POST (Power-on self-test)

codes xxviii

power button 21

power system check xxvi

battery pack xxvii

power adapter xxvi

printer

USB port 17, 18

scanner

USB port 17, 18

system

block diagram 13

check procedures xxiv

television

HDMI out jack 17

top lxiv

touchpad

check xxvii

locating 21

troubleshooting xxiii

TV out (HDMI) jack 17

undetermined problems xli

USB port 17, 18

utility

BIOS lxxx

video

HDMI out jack 17

webcam 22

Windows Vista environment

test lxxiv

wireless LAN 24

Index

lxxii

APPENDIX

lxxiii

Test Compatible Components

•

Introduction

•

Microsoft® Windows® Vista Environment

Test

APPENDIX B: Test Compatible Components

lxxi

Introduction

This notebook’s compatibility is tested and verified by Gateway’s internal

testing department. All of its system functions are tested under Windows®

XP Home, Windows® XP Pro and Windows® Vista environment.

Refer to the following lists for components, adapter cards, and peripherals

which have passed these tests. Regarding configuration, combination and test

procedures, please refer to the Gateway EC58 series Compatibility Test Report

released by the Gateway Mobile System Testing Department.

Microsoft® Windows® Vista Environment

Test

Category Model

NB Chipset Intel CS GS45NB A1 MM#900398

M10_Cantiga SFF FCBGA 1363P INTEL

SB Chipset Intel CS AM82801IUX MM#898134 (ICH9M-SFFE)

UMA

ATI M92-S2-LP

512M-DDR3 64*16*4

Realtek Audio Codec ALC269X-GR

Realtek RTS5159-GR

Atheros AR8131

RTL8111CA-GR (Gateway only)

CPU CPU Intel Core2Dual SU9400 BGA 1.4G 3M 800 10W R-0 ULV

CPU Intel Core2Dual SU9600 BGA 1.6G 3M 800 ULV R-0

CPU Intel Core2 SU3500 BGA 1.3G 800 ULV R-0

CPU Intel Core2 SU3300 BGA 1.2G 800 ULV R-0

CPU Intel Pentium Single-Core SU2700 BGA 1.3G 2M 800 10W ULV

Panel LED LCD AUO 13.3" WXGA Glare B133XW01 V2 LF 220nit 8ms 500:1

LED LCD LPL 13.3" WXGA Glare LP133WH2-TLA1 LF 220nit 16ms 500:1

Adapter

Adapter DELTA 65W 19V 1.7 x 5.5 x 11 Yellow ADP-65JH DB A, LV5

LED LF

Adapter LITE-ON 65W 19V 1.7 x 5.5 x 11 Yellow PA-1650-22AC LV5 LED

Adapter HIPRO 65W 19V 1.7 x 5.5 x 11 Yellow HP-A0652R3B 1LF, LV5

LED LF

www.gateway.com

lxxv

Battery Battery SANYO AS-2009D Li-Ion 3S2P SANYO 6 cell 5200mAh Main

COMMON ID:AS09D34

Battery SANYO AS-2009D Li-Ion 3S2P SANYO 6 cell 5600mAh Main

COMMON ID:AS09D36

Battery SIMPLO AS-2009D Li-Ion 3S2P SAMSUNG 6 cell 5600mAh Main

COMMON ID : AS09D70

Battery PANASONIC Li-Ion 3S2P PANASONIC 6 cell 5800mAh Main

COMMON ID:AS09D56

Battery SANYO AS-2009D Li-Ion 3S2P SANYO 6 cell 4400mAh Main

COMMON ID: AS09D31

Battery SONY AS-2009D Li-Ion 3S2P SONY 6 cell 4400mAh Main

COMMON ID : AS09D41

Battery PANASONIC AS-2009D Li-Ion 3S2P PANASONIC 6 cell 4400mAh

Main COMMON ID: AS09D51

Battery SIMPLO AS-2009D Li-Ion 3S2P PANASONIC 6 cell 4400mAh Main

COMMON 2.2CG , ID: AS09D71

Battery SIMPLO AS-2009D Li-Ion 3S2P LGC 6 cell 4400mAh Main

COMMON 2.2S3 , ID: AS09D73

Battery SIMPLO AS-2009D Li-Ion 3S2P SAMSUNG 6 cell 4400mAh Main

COMMON 2.2F , ID: AS09D75

HDD

HDD SEAGATE 2.5" 5400rpm 160 GB ST9160310AS Crockett SATA LF

F/W:0303

HDD TOSHIBA 2.5" 5400rpm 160 GB MK1655GSX Libra SATA LF F/W:

FG011J

HDD HGST 2.5" 5400rpm 160 GB HTS545016B9A300 Panther B SATA

LF F/W:C50K

HDD WD 2.5" 5400rpm 160 GB WD1600BEVT-22ZCTO ML160 SATA LF

F/W:11.01A11

HDD SEAGATE 2.5" 5400rpm 250 GB ST9250315AS Wyatt SATA LF

F/W:0001SDM1

HDD TOSHIBA 2.5" 5400rpm 250 GB MK2555GSX Libra SATA LF

F/W:FG000J

HDD HGST 2.5" 5400rpm 250 GB HTS545025B9A300 Panther B SATA

LF F/W:C50K

HDD WD 2.5" 5400rpm 250 GB WD2500BEVT-22ZCT0 ML160 SATA LF

F/W:11.01A11

HDD SEAGATE 2.5" 5400rpm 320 GB ST9320320AS Crockett SATA LF

F/W:0303

HDD TOSHIBA 2.5" 5400rpm 320 GB MK3255GSX Libra SATA LF

HDD HGST 2.5" 5400rpm 320 GB HTS545032B9A300 Panther B SATA LF

HDD WD 2.5" 5400rpm 320 GB WD3200BEVT-22ZCT0 ML160 SATA LF

F/W:11.01A11

HDD SEAGATE 2.5" 5400rpm 500 GB ST9500325AS Wyatt SATA LF

F/W:0001SDM1

HDD TOSHIBA 2.5" 5400rpm 500 GB MK5055GSX Libra SATA LF

HDD HGST 2.5" 5400rpm 500 GB HTS545050B9A300 Panther B SATA LF

HDD WD 2.5" 5400rpm 500 GB WD5000BEVT-22ZAT0 ML250 SATA LF

F/W:01.01A01

Category Model

APPENDIX B: Test Compatible Components

lxxv

Memory Memory MICRON SO-DIMM DDRIII 1066 1 GB MT8JSF12864HY-1G1D1

LF 64*16 0.07um

Memory ELPIDA SO-DIMM DDRIII 1066 1 GB EBJ11UE6BAU0-AE-E LF

64*16 0.07um

Memory SAMSUNG SO-DIMM DDRIII 1066 1 GB M471B2873EH1-CF8 LF

64*16 0.055um

Memory HYNIX SO-DIMM DDRIII 1066 1 GB HMT112S6AFP6C-G7N0 LF

64*16 0.065um

Memory MICRON SO-DIMM DDRIII 1066 2 GB MT16JSF25664HY-1G1D1

LF 128*8 0.07um

Memory ELPIDA SO-DIMM DDRIII 1066 2 GB EBJ21UE8BAU0-AE-E LF

128*8 0.07um

Memory SAMSUNG SO-DIMM DDRIII 1066 2 GB M471B5673EH1-CF8 LF

128*8 0.055um

Memory HYNIX SO-DIMM DDRIII 1066 2 GB HMT125S6AFP8C-G7N0 LF

128*8 0.065um

WLAN Lan Intel WLAN 533AN_HMWG Shirley Peak 5300 MM#895401

Lan Intel WLAN 512AN_HMWG Shirley Peak 5100 MM#895373

Foxconn Wireless LAN Atheros HB93 1x2 BGN (HM)

3G Module Option 3G GTM382E

Qualcomm GOBI2000

EM770

Keyboard Keyboard Gateway GP001 (White)

Camera Suyin 1.0Mega NB Module Model No.CN1014-S36D-OV02

SSD HFS032G25MNM

UM410

Touchpad TM-00450-008

ALPS KG8DD0007

Bluetooth Foxconn Bluetooth T60H928.11FOX_BRM_2.0

Foxconn Bluetooth T60H928.31 FOX_BRM_2.1

Modem External USB Lite+LSI modem

Antenna WLAN/3G COMBO anttena

WLAN anttena

Category Model

MAN GATEWAY SVC GDE R1 09

CHAPTER

lxxix

System Utilities

•

BIOS Setup Utility

•

BIOS Flash Utility

CHAPTER 2: System Utilities

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BIOS Setup Utility

The BIOS Setup Utility is a hardware configuration program built into your

notebook’s BIOS (Basic Input/Output System).

Your computer is already properly configured and optimized, and you do not

need to run this utility. However, if you encounter configuration problems,

you may need to run Setup. Please also refer to Chapter 4 Troubleshooting

when problem arises.

To activate the BIOS Setup Utility, press m during POST (when “Press <F2> to

enter Setup” message is prompted on the bottom of screen).

Press m to enter setup. The default parameter of F12 Boot Menu is set to

“disabled”. If you want to change boot device without entering BOIS Setup

Utility, please set the parameter to “enabled”.

Press <F12> during POST to enter multi-boot menu. In this menu, user can

change boot device without entering BOIS Setup Utility.

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Invoking BIOS Setup Utility

The setup function can only be invoked by pressing F2 when “Press <F2> to

enter Setup” message is prompted on the bottom of screen during POST.

The setup uses a menu driven interface to allow the user to configure their

system. The features are divided into 5 parts as follows:

•Information: Display the system informations.

•Main: Allows the user to specify standard IBM PC AT system parameters.

•Security: Provides security settings of the system.

•Boot: Allows the user to specify the boot options.

•Exit: Allows the user to save CMOS setting and exit Setup.

Information

The Information screen displays a summary of your computer hardware

information.

Important

You can change the value of a parameter if it is enclosed in square

brackets. Navigation keys for a particular menu are shown on the

bottom of the screen. Help for parameters are found in the Item

Specific Help part of the screen. Read this information carefully when

making changes to parameter values. Please note that system

information is subject to different models.

Important

The system information is subject to different models.

CHAPTER 2: System Utilities

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Parameter Description

CPU Type This field shows the CPU type of the system.

CPU Speed This field shows the CPU speed of the system.

HDD0 Model Name This field shows the model name of HDD installed on

primary master.

HDD0 Serial Number This field displays the serial number of HDD installd on

primary master.

HDD1 Model Name This field displays the model name of devices installed on

secondary master. The hard disk drive or optical drive

model name is automatically detected by the system.

HDD1 Serial Number The field shows the serial number of devices installed on

secondary master.

System BIOS Version Displays system BIOS version.

VGA BIOS Version This field displays the VGA firmware version of the

system.

Serial Number This field displays the serial number of the unit.

Asset Tag Number This field displays the asset tag number of the system.

Product Name This field shows product name of the system.

Manufacture Name This field displays the manufacturer of this system.

UUID Number This will be visible only when an internal LAN device is

presenting.

UUID=32bytes

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Main

The Main screen displays a summary of your computer hardware information,

and also includes basic setup parameter. It allows the user to specify standard

IBM PC AT system parameters.

The table below describes the parameters in this screen. Settings in boldface

are the default and suggested parameter settings.

Important

The system information is subject to different models.

Parameter Description Format/Option

System Time Sets the system time. The

hours are displayed with

24-hour format.

Format: HH:MM:SS

(hour:minute:second)

System Time

System Date Sets the system date. Format: MM/DD/YYYY

(month/day/year)

System Date

System Memory This field reports the

memory size of the

system.

Total Memory This field reports the

memory size of total

memory in the system.

Video Memory Shows the video memory

size.

CHAPTER 2: System Utilities

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Quiet Boot Determines if Customer

Logo will be displayed or

not; shows Summary

Screen is disabled or

enabled.

Enabled: Customer Logo

is displayed, and

Summary Screen is

disabled.

Disabled: Customer Logo

is not displayed, and

Summary Screen is

enable.

Option: Enabled or

Disabled

Network Boot Enables, disables the

system boot from LAN

(remote server).

Option: Enabled or

Disabled

F12 Boot Menu Enables, disables Boot

Menu during POST.

Option: Disabled or

Enabled

D2D Recovery Enables, disables D2D

Recovery function. The

function allows the user

to create a hidden

partition on hard disc

drive to store operation

system and restore the

system to factory

defaults.

Option: Enabled or

Disabled

SATA Mode Choose which mode of

HDD mode. Please be

careful for changing this

setting because it might

cause system fail to boot.

Option: AHCI Mode or IDE

Mode

Important

The sub-items under each device will not be shown if the device

control is set to disable or auto. This is because the user is not allowed

to control the settings in these cases.

Parameter Description Format/Option

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Security

The Security screen contains parameters that help safeguard and protect your

computer from unauthorized use.

The table below describes the parameters in this screen. Settings in boldface

are the default and suggested parameter settings.

Parameter Description Option

Supervisor Password Is Shows the setting of the

supervisor password.

Clear or Set

User Password Is Shows the setting of the

user password.

Clear or Set

HDD Password Is Shows the settings of

HDD password.

Clear or Set

Set Supervisor Password Press Enter to set the

supervisor password.

When set, this password

protects the BIOS Setup

Utility from unauthorized

access. The user cannot

enter the Setup menu and

change the value of

parameters.

CHAPTER 2: System Utilities

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Setting a Password

Follow these steps as you set the user or the supervisor password:

1Use the w andy keys to highlight the Set Supervisor Password parameter

and press the e key. The Set Supervisor Password box appears:

2Type a password in the Enter New Password field. The password length

cannot exceed 8 alphanumeric characters (A-Z, a-z, 0-9, not case

sensitive). Retype the password in the Confirm New Password field.

3Press e.

After setting the password, the computer sets the User Password

parameter to “Set”.

Set User Password Press Enter to set the user

password. When a user

password is set, this

password protects the

BIOS Setup Utility from

unauthorized access. The

user can enter the Setup

menu only and does not

have right to change the

value of parameters.

Set HDD Password Press Enter to set the HDD

password. When HDD

password is set, this

password protects the

HDD. Other users cannot

steal information.

Password on Boot Defines whether a

password is required or

not while the events

defined in this group

happened. The following

sub-options all require

the supervisor password

for changes and should

be grayed out if the user

password was used to

enter setup.

Disabled or Enabled

Important

When you are prompted to enter a password, you have three tries

before the system halts. Don’t forget your password. If you forget your

password, you may have to return your notebook to your dealer to reset it.

Important

Be very careful when typing your password because the

characters do not appear on the screen.

Parameter Description Option

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4If desired, you can opt to enable the Password on boot parameter.

5When you are done, press u to save the changes and exit the BIOS Setup

Utility.

Removing a Password

Follow these steps:

1Use the w and y keys to highlight the Set Supervisor Password parameter

and press the e key. The Set Password box appears:

2Type the current password in the Enter Current Password field and press

3Press e twice without typing anything in the Enter New Password and

Confirm New Password fields. The computer then sets the Supervisor

Password parameter to “Clear”.

4When you have changed the settings, press u to save the changes and

exit the BIOS Setup Utility.

Changing a Password

Follow these steps:

1Use the w and y keys to highlight the Set Supervisor Password parameter

and press the e key. The Set Password box appears:

2Type the current password in the Enter Current Password field and press

3Type a password in the Enter New Password field. Retype the password

in the Confirm New Password field.

4Press e. After seeing the password, the computer sets the User Password

parameter to “Set”.

5If desired, you can enable the Password on boot parameter.

6When you are done, press u to save the changes and exit the BIOS Setup

Utility.

CHAPTER 2: System Utilities

lxxx

If the verification is OK, the screen will display as following:

The password setting is complete after the user presses u.

If the current password entered does not match the actual current password,

the screen will show you the Setup Warning.

If the new password and confirm new password strings do not match, the

screen will display the following message.

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Boot

This menu allows the user to decide the order of boot devices to load the

operating system. Bootable devices includes diskette drive in module bay, the

onboard hard disk drive and the CD-ROM in module bay.

CHAPTER 2: System Utilities

Exit

The Exit screen contains parameters that help safeguard and protect your

computer from unauthorized use.

The table below describes the parameters in this screen.

Parameter Description

Exit Saving Changes Exit System Setup and save your changes

Exit Discarding

Changes

Exit utility without saving setup data to CMOS.

Load Setup Default Load default values for all SETUP item.

Discard Changes Load previous values from CMOS for all SETUP items.

Save Changes Save Setup Data to CMOS.

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BIOS Flash Utility

The BIOS flash memory update is required for the following conditions:

•New versions of system programs.

•New features or options.

•Restore a BIOS when it becomes corrupted.

Use the Phlash utility to update the system BIOS flash ROM.

Follow the steps below to run the Phlash:

1Prepare a bootable diskette.

2Copy the flash utilities to the bootable diskette.

3Then boot the system from the bootable diskette. The flash utility has

auto-execution function.

Important

If you do not have a crisis recovery diskette at hand, then you should

create a Crisis Recovery Diskette before you use the Phlash utility.

Do not install memory-related drivers (XMS, EMS, DPMI) when you use

the Phlash.

Caution

Use the AC adapter power supply when you run the Phlash or Nkbcf

utility. If the battery pack does not contain enough power to finish flashing

the BIOS, the notebook may not boot because the BIOS was not completely

loaded.

CHAPTER 2: System Utilities

xcii

Gateway Ec58 Users Manual EC58_Godzilla SVC Gde

EC58 to the manual c670cb66-0ebf-4664-b9d1-18b28394b26a

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